Carlos Flavian : Citation Profile


Are you Carlos Flavian?

Universidad de Zaragoza

8

H index

8

i10 index

226

Citations

RESEARCH PRODUCTION:

24

Articles

1

Papers

2

Chapters

RESEARCH ACTIVITY:

   18 years (2004 - 2022). See details.
   Cites by year: 12
   Journals where Carlos Flavian has often published
   Relations with other researchers
   Recent citing documents: 74.    Total self citations: 4 (1.74 %)

MORE DETAILS IN:
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   Permalink: http://citec.repec.org/pfl166
   Updated: 2024-01-16    RAS profile: 2022-06-13    
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Relations with other researchers


Works with:

Authors registered in RePEc who have co-authored more than one work in the last five years with Carlos Flavian.

Is cited by:

Rahman, Mahfuzur (1)

Attanasi, Giuseppe (1)

Uchiyama, Yosuke (1)

Dabic, Marina (1)

Silva, Susana (1)

Festré, Agnès (1)

Pelau, Corina (1)

Ivanov, Stanislav (1)

ramo, barrena (1)

Furuoka, Fumitaka (1)

Vermeir, Iris (1)

Cites to:

Plassmann, Hilke (3)

Oppewal, Harmen (2)

Lerner, Josh (2)

Tirole, Jean (2)

Azar, Ofer (2)

Gentina, Elodie (2)

Kim, Kyung Hoon (1)

Spann, Martin (1)

Verhoef, Peter (1)

Scarpa, Riccardo (1)

Davcik, Nebojsa (1)

Main data


Where Carlos Flavian has published?


Journals with more than one article published# docs
Journal of Business Research6
Journal of Interactive Marketing2
The Service Industries Journal2

Recent works citing Carlos Flavian (2024 and 2023)


YearTitle of citing document
2023VR in customer-centered marketing: Purpose-driven design. (2023). Sheng, Jie ; Kostyk, Alena. In: Business Horizons. RePEc:eee:bushor:v:66:y:2023:i:2:p:225-236.

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2023Demand management for attended home delivery—A literature review. (2023). Fleischmann, Moritz ; Agatz, Niels ; Kohler, Charlotte ; Wassmuth, Katrin. In: European Journal of Operational Research. RePEc:eee:ejores:v:311:y:2023:i:3:p:801-815.

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2023Types of innovation and artificial intelligence: A systematic quantitative literature review and research agenda. (2023). Nambisan, Satish ; Machado, Isa ; Mariani, Marcello M. In: Journal of Business Research. RePEc:eee:jbrese:v:155:y:2023:i:pb:s0148296322008293.

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2023The use of intelligent automation as a form of digital transformation in tourism: Towards a hybrid experiential offering. (2023). Kvasova, Olga ; Simillidou, Aspasia ; Hadjielias, Elias ; Christou, Prokopis. In: Journal of Business Research. RePEc:eee:jbrese:v:155:y:2023:i:pb:s0148296322008803.

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2023Endorsement effectiveness of different social media influencers: The moderating effect of brand competence and warmth. (2023). Cai, Jianfeng ; Velazquez, Alberto Bravo ; Karimi, Sahar ; Ren, Shengnan. In: Journal of Business Research. RePEc:eee:jbrese:v:156:y:2023:i:c:s0148296322009419.

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2023Understanding online fake review production strategies. (2023). , Alton ; Banerjee, Snehasish. In: Journal of Business Research. RePEc:eee:jbrese:v:156:y:2023:i:c:s0148296322009997.

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2023Affective commitment recipes for wine clubs: Value goes beyond the vine. (2023). Kachen, Sheen ; Agarwal, Shaurya ; Berezan, Orie ; Krishen, Anjala S. In: Journal of Business Research. RePEc:eee:jbrese:v:157:y:2023:i:c:s0148296322009298.

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2023A thematic exploration of the evolution of research in multichannel marketing. (2023). Ray, Sourav ; Vaishnav, Bharat. In: Journal of Business Research. RePEc:eee:jbrese:v:157:y:2023:i:c:s0148296322010293.

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2023Follow your nose when it sounds right: How brand names influence consumer responses to product scents. (2023). Pogacar, Ruth ; Luna, David ; Hadi, Rhonda ; Carnevale, Marina. In: Journal of Business Research. RePEc:eee:jbrese:v:157:y:2023:i:c:s0148296322010438.

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2023Physician engagement in online medical teams: A multilevel investigation. (2023). Leonhardt, James M ; Wang, Jian-Jun ; Perera, Sandun C ; Liu, Huiyuan. In: Journal of Business Research. RePEc:eee:jbrese:v:157:y:2023:i:c:s0148296322010530.

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2023‘The persuasion effects of virtual reality (VR) and augmented reality (AR) video advertisements: A conceptual review’. (2023). Behl, Abhishek ; Razzaq, Ali ; Quach, Sara ; Thaichon, Park ; Jayawardena, Nirma Sadamali. In: Journal of Business Research. RePEc:eee:jbrese:v:160:y:2023:i:c:s0148296323000978.

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2023Electronic word-of-mouth from video bloggers: The role of content quality and source homophily across hedonic and utilitarian products. (2023). Du, Hao ; Acikgoz, Fulya ; Filieri, Raffaele. In: Journal of Business Research. RePEc:eee:jbrese:v:160:y:2023:i:c:s0148296323001327.

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2023A Brief History of Service Innovation: The evolution of past, present, and future of service innovation. (2023). Foroudi, Pantea ; Marvi, Reza ; Mahavarpour, Nasrin. In: Journal of Business Research. RePEc:eee:jbrese:v:160:y:2023:i:c:s0148296323001534.

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2023The relationship between loneliness and consumer shopping channel choice: Evidence from China. (2023). Wang, Jiawei. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:70:y:2023:i:c:s0969698922002181.

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2023Influencer marketing on TikTok: The effectiveness of humor and followers’ hedonic experience. (2023). Flavin, Marta ; Fernndez, Ana ; Belanche, Daniel ; Barta, Sergio. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:70:y:2023:i:c:s0969698922002429.

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2023The role of interactivity from Instagram advertisements in shaping young female fashion consumers’ perceived value and behavioral intentions. (2023). Fiore, Ann Marie ; Chung, Te-Lin ; Kim, Kyuree. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:70:y:2023:i:c:s0969698922002521.

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2023Consumers and service robots: Power relationships amid COVID-19 pandemic. (2023). Ozturkcan, Selcen ; Merdin-Uygur, Ezgi. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:70:y:2023:i:c:s0969698922002673.

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2023Elucidating trust-building sources in social shopping: A consumer cognitive and emotional trust perspective. (2023). Mo, Jinfei ; Ding, Guanqi ; Wang, Sihang ; Wu, Wei. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:71:y:2023:i:c:s0969698922003101.

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2023Trust me, Im an influencer! - Causal recipes for customer trust in artificial intelligence influencers in the retail industry. (2023). Alboqami, Hassan. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:72:y:2023:i:c:s0969698922003356.

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2023Chatbots or me? Consumers’ switching between human agents and conversational agents. (2023). Zhang, Jin-Ting ; Li, Chia-Ying. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:72:y:2023:i:c:s0969698923000115.

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2023Accelerating new product diffusion: How lead users serve as opinion leaders in social networks. (2023). Qiu, Yong ; Tiberius, Victor ; Xie, Wenxuan ; Wang, Nan. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:72:y:2023:i:c:s0969698923000449.

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2023Consequences of consumer regret with online shopping. (2023). Flavin, Carlos ; Gurrea, Raquel ; Barta, Sergio. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:73:y:2023:i:c:s0969698923000796.

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2023The role of consumers construal level in art-infusion-type effect on retail product evaluation. (2023). Ahn, Sungsook ; Kim, Sanghoon ; Park, Sangchul. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:73:y:2023:i:c:s0969698923000899.

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2023Artificial intelligence as a boundary-crossing object for employee engagement and performance. (2023). Lin, Zhiwei ; Wong, Ipkin Anthony ; Prentice, Catherine. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:73:y:2023:i:c:s0969698923001236.

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2023How fashion cewebrity influences customer engagement behavior in emerging economy? Social network influence as moderator. (2023). Salem, Narjes Haj ; Ahmad, Rehan ; Khan, Ayesha ; Ishaq, Muhammad Ishtiaq ; Raza, Ali. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:74:y:2023:i:c:s096969892300139x.

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2023The impact of influencers multi-SNS use on followers’ behavioral intentions: An integration of cue consistency theory and social identity theory. (2023). Hsieh, Jung-Kuei. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:74:y:2023:i:c:s0969698923001443.

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2023Has the COVID-19 pandemic changed the influence of word-of-mouth on purchasing decisions?. (2023). Cho, Minhee ; Yoo, Shijin ; Park, Jimi ; Byun, Kate Jeonghee. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:74:y:2023:i:c:s0969698923001583.

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2023It is not merely a chat: Transforming chatbot affordances into dual identification and loyalty. (2023). Li, Chia-Ying ; Lee, Kuo-Wei. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:74:y:2023:i:c:s0969698923001947.

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2023Do supermarkets’ emails have any value for their customers? The effect of emails’ content and interestingness on customers’ attitude and engagement. (2023). Sangle-Ferriere, Marion ; Rodriguez, Virginie. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:75:y:2023:i:c:s0969698923001844.

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2023Effects of augmented reality technology characteristics on customer citizenship behavior. (2023). Park, Jungkun ; Gong, Taeshik. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:75:y:2023:i:c:s096969892300190x.

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2023Stereotyping human-like virtual influencers in retailing: Does warmth prevail over competence?. (2023). Alnawas, Ibrahim ; al Khateeb, Amr ; Zourrig, Haithem ; el Hedhli, Kamel. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:75:y:2023:i:c:s0969698923002060.

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2023Persuasive cues and reciprocal behaviors in influencer-follower relationships: The mediating role of influencer defense. (2023). Wei, Joicey ; Wong, Amy. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:75:y:2023:i:c:s0969698923002540.

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2023The influence of visually dynamic imagery on purchase intentions: The roles of arousal and lay rationalism. (2023). Schneider, Gustavo ; Fennell, Patrick B. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:75:y:2023:i:c:s0969698923002886.

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2023A framework for AI-powered service innovation capability: Review and agenda for future research. (2023). Rahman, Mahfuzur ; Vrontis, Demetris ; Sultana, Saida ; Sajib, Shahriar ; Hossain, Md Afnan ; Akter, Shahriar ; McCarthy, Grace. In: Technovation. RePEc:eee:techno:v:125:y:2023:i:c:s0166497223000792.

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2023Examining the role of consumer motivations to use voice assistants for fashion shopping: The mediating role of awe experience and eWOM. (2023). Dwivedi, Yogesh K ; Filieri, Raffaele ; Purohit, Sonal ; Kautish, Pradeep. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:190:y:2023:i:c:s0040162523000926.

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2023Mobile-assisted showrooming behavior and the (r)evolution of retail: The moderating effect of gender on the adoption of mobile augmented reality. (2023). Olarte-Pascual, Cristina ; Pelegrin-Borondo, Jorge ; Reinares-Lara, Eva ; Alesanco-Llorente, Maria. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:191:y:2023:i:c:s0040162523001993.

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2023Does ‘born digital’ mean ‘being global’ in characterizing millennial consumers in a less developed country context? – An empirical study in Myanmar. (2023). Han, Jeong Hugh. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:195:y:2023:i:c:s0040162523004869.

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2023The Agency of Consumer Value and Behavioral Reasoning Patterns in Shaping Webrooming Behaviors in Omnichannel Retail Environments. (2023). Yaqub, Muhammad Zafar ; Shahid, Rana Muhammad ; Badghish, Saeed ; Zafar, Sarah. In: Sustainability. RePEc:gam:jsusta:v:15:y:2023:i:20:p:14852-:d:1259233.

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2023The Impact of AI’s Response Method on Service Recovery Satisfaction in the Context of Service Failure. (2023). Yang, Hongjun ; Zhou, Jinlai. In: Sustainability. RePEc:gam:jsusta:v:15:y:2023:i:4:p:3294-:d:1064891.

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2023Social Media and Influencer Marketing for Promoting Sustainable Tourism Destinations: The Instagram Case. (2023). Kotzaivazoglou, Iordanis ; Papaioannou, Eugenia ; Kilipiri, Eleni. In: Sustainability. RePEc:gam:jsusta:v:15:y:2023:i:8:p:6374-:d:1118416.

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2023Augmented Reality Technology as a Tool for Promoting Pro-environmental Behavior and Attitudes. (2023). Guido, Andrea ; Festré, Agnès ; Attanasi, Giuseppe ; Raymond, Barbara Buljat. In: GREDEG Working Papers. RePEc:gre:wpaper:2023-15.

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2023Influence of Embodiment and Challenges on Consumers’ Behavioral Intentions during a Virtual Reality Experience. (2023). Camus, Sandra ; Leveau, Pierre-Henry. In: Post-Print. RePEc:hal:journl:hal-04081149.

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2023Embodiment, immersion, and enjoyment in virtual reality marketing experiences. (2023). Camus, Sandra ; Leveau, Pierrehenry. In: Post-Print. RePEc:hal:journl:hal-04133314.

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2023Consumer Acceptance of Mobile Shopping Apps, From Basic Apps to AI-Conversational Apps: A Literature Review. (2023). Haoucha, Malika ; Bennani, Bouchra ; Dadouch, Taoufiq. In: Post-Print. RePEc:hal:journl:hal-04194657.

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2023Privacy in hospitality: managing biometric and biographic data with immersive technology. (2023). Kurtaliqi, Fidan ; Viglia, Giampaolo ; Liyanaarachchi, Gajendra. In: Post-Print. RePEc:hal:journl:hal-04219606.

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2023The influence of the number of brand community memberships on customer centric measures. (2023). Arora, Mehak ; McLaughlin, Caitlin ; Haverila, Kai. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:11:y:2023:i:1:d:10.1057_s41270-022-00154-x.

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2023Profiling diverse reviewer segments using online reviews of service industries. (2023). Kim, Moon-Yong ; Moon, Sangkil ; Jalali, Nima. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:11:y:2023:i:2:d:10.1057_s41270-022-00163-w.

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2023Sponsored brands video rings up clicks and sales in the short and long run. (2023). Vercamer, Dauwe ; Schnaidt, German ; Shah, Zee ; Peran, Michael ; Pauwels, Koen. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:11:y:2023:i:3:d:10.1057_s41270-023-00237-3.

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2023An integrated model of retail brand equity: the role of consumer shopping experience and shopping value. (2023). Zhou, Wenkai ; Vorhies, Douglas W ; Zhang, Chi. In: Journal of Brand Management. RePEc:pal:jobman:v:30:y:2023:i:5:d:10.1057_s41262-023-00311-2.

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2023The effects of the aesthetics and composition of hotels’ digital photo images on online booking decisions. (2023). Rua, Orlando Lima ; Gutierrez-Rodriguez, Pablo ; Kazakov, Sergey ; Cuesta-Valio, Pedro. In: Palgrave Communications. RePEc:pal:palcom:v:10:y:2023:i:1:d:10.1057_s41599-023-01529-w.

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2023Role of Social Networking Sites in Financial Product Choice: An Investigation Through the Theory of Planned Behavior. (2023). Hoang, Hung Cuong ; Khan, Khurram Ajaz ; Akhtar, Mohammed Anam. In: Business Perspectives and Research. RePEc:sae:busper:v:11:y:2023:i:1:p:44-62.

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2023Gender difference in visual attention to digital content of place-based advertising: a data-driven scientific approach. (2023). On, Seungtae ; Wilson, Rick T ; Suh, Taewon. In: Electronic Commerce Research. RePEc:spr:elcore:v:23:y:2023:i:2:d:10.1007_s10660-021-09494-9.

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2023Antecedents and consequences of the key opinion leader status: an econometric and machine learning approach. (2023). Hill, Chelsey ; Ping, Yanni ; Fresneda, Jorge ; Zhu, Yun. In: Electronic Commerce Research. RePEc:spr:elcore:v:23:y:2023:i:3:d:10.1007_s10660-022-09650-9.

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2023Telepresence in live-stream shopping: An experimental study comparing Instagram and the metaverse. (2023). Flavian, Carlos ; Gurrea, Raquel ; Barta, Sergio. In: Electronic Markets. RePEc:spr:elmark:v:33:y:2023:i:1:d:10.1007_s12525-023-00643-6.

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2023Predicting Fintech Innovation Adoption: the Mediator Role of Social Norms and Attitudes. (2023). Aguayo-Camacho, M ; Velicia-Martin, F ; Irimia-Dieguez, A. In: Financial Innovation. RePEc:spr:fininn:v:9:y:2023:i:1:d:10.1186_s40854-022-00434-6.

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2023Understanding post-pandemic travel intention toward rural destinations by expanding the theory of planned behavior (TPB). (2023). Hamid, Sheeba ; Nafees, Sehar ; Azhar, Mohd. In: Future Business Journal. RePEc:spr:futbus:v:9:y:2023:i:1:d:10.1186_s43093-023-00215-2.

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2023How digital technologies reshape marketing: evidence from a qualitative investigation. (2023). Gistri, Giacomo ; Savelli, Elisabetta ; Pascucci, Federica. In: Italian Journal of Marketing. RePEc:spr:ijmark:v:2023:y:2023:i:1:d:10.1007_s43039-023-00063-6.

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2023The challenges of entering the metaverse: An experiment on the effect of extended reality on workload. (2023). Hamari, Juho ; Riar, Marc ; Gama, Filipe ; Chen, Juan. In: Information Systems Frontiers. RePEc:spr:infosf:v:25:y:2023:i:2:d:10.1007_s10796-022-10244-x.

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2023Technology and museum visitor experiences: a four stage model of evolution. (2023). Liu, Biqiang ; Yang, Elaine ; Reid, Sacha ; Moyle, Brent ; Lu, Siqi Emily. In: Information Technology & Tourism. RePEc:spr:infott:v:25:y:2023:i:2:d:10.1007_s40558-023-00252-1.

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2023What drives digital engagement with sponsored videos? An investigation of video influencers’ authenticity management strategies. (2023). Smith, Andrew N ; Yan, Yajie ; Chen, LI. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:51:y:2023:i:1:d:10.1007_s11747-022-00887-2.

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2023Effects of Organizational Factors on Identification of Young Returnees from Urban Areas with Rural Societies – A Perspective of Adaptability. (2023). Huang, Xianhong ; Wang, Cong ; Ye, Wenxin ; Shen, Feiwei. In: Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement. RePEc:spr:soinre:v:167:y:2023:i:1:d:10.1007_s11205-023-03092-y.

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2023Applying Industry 4.0 technologies for the sustainability of small service enterprises. (2023). Kumar, Gopal ; Pandya, Darshan. In: Service Business. RePEc:spr:svcbiz:v:17:y:2023:i:1:d:10.1007_s11628-022-00507-7.

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2023Exploring the antecedents of customers’ willingness to use service robots in restaurants. (2023). Anaya-Sanchez, Rafael ; Rejon-Guardia, Francisco ; Molinillo, Sebastian. In: Service Business. RePEc:spr:svcbiz:v:17:y:2023:i:1:d:10.1007_s11628-022-00509-5.

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2023Live support by chatbots with artificial intelligence: A future research agenda. (2023). Troise, Ciro ; Camilleri, Mark Anthony. In: Service Business. RePEc:spr:svcbiz:v:17:y:2023:i:1:d:10.1007_s11628-022-00513-9.

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2023Working with AI: can stress bring happiness?. (2023). Neto, Diogo ; Bilro, Ricardo Godinho ; Correia, Sandra Maria. In: Service Business. RePEc:spr:svcbiz:v:17:y:2023:i:1:d:10.1007_s11628-022-00514-8.

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2023Humans and/or robots? Tourists’ preferences towards the humans–robots mix in the service delivery system. (2023). Seyitolu, Faruk ; Webster, Craig ; Ivanov, Stanislav. In: Service Business. RePEc:spr:svcbiz:v:17:y:2023:i:1:d:10.1007_s11628-022-00517-5.

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2023How monetization mechanisms in mobile games influence consumers’ identity extensions. (2023). Kultima, Annakaisa ; Harviainen, Tuomas J ; Lehtonen, Miikka J. In: Service Business. RePEc:spr:svcbiz:v:17:y:2023:i:1:d:10.1007_s11628-022-00518-4.

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2023Can robots recover a service using interactional justice as employees do? A literature review-based assessment. (2023). Dorofeev, Nikita ; Remisch, David ; Lajante, Mathieu. In: Service Business. RePEc:spr:svcbiz:v:17:y:2023:i:1:d:10.1007_s11628-023-00525-z.

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2023Perceived value of AI-based recommendations? service: the case of voice assistants. (2023). Casalo, Luis V ; Akdim, K. In: Service Business. RePEc:spr:svcbiz:v:17:y:2023:i:1:d:10.1007_s11628-023-00527-x.

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2023Key concepts in artificial intelligence and technologies 4.0 in services. (2023). Flavian, Carlos ; Belanche, Daniel ; Belk, Russell W. In: Service Business. RePEc:spr:svcbiz:v:17:y:2023:i:1:d:10.1007_s11628-023-00528-w.

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2023.

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2023The effects of news authenticity and social media tie strength on consumer dissemination behavior. (2023). Wu, Chihlun ; Chen, Chingfeng ; Lin, Hsinhui. In: Managerial and Decision Economics. RePEc:wly:mgtdec:v:44:y:2023:i:4:p:2292-2313.

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2023Sustainable value in the fashion industry: A case study of value construction/destruction using digital twins. (2023). Kabalska, Agnieszka ; Wagner, Ralf. In: Sustainable Development. RePEc:wly:sustdv:v:31:y:2023:i:3:p:1652-1667.

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Works by Carlos Flavian:


YearTitleTypeCited
2007La importancia de las DOP como indicadores de calidad para el comportamiento del consumidor. El caso del aceite de oliva del Bajo Aragon In: Economia Agraria y Recursos Naturales.
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2019The impact of virtual, augmented and mixed reality technologies on the customer experience In: Journal of Business Research.
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2020Influencers on Instagram: Antecedents and consequences of opinion leadership In: Journal of Business Research.
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2021The influence of scent on virtual reality experiences: The role of aroma-content congruence In: Journal of Business Research.
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2021Be creative, my friend! Engaging users on Instagram by promoting positive emotions In: Journal of Business Research.
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2013New members integration: Key factor of success in online travel communities In: Journal of Business Research.
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article4
2015Avoiding the dark side of positive online consumer reviews: Enhancing reviews usefulness for high risk-averse travelers In: Journal of Business Research.
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article22
2017Understanding Interactive Online Advertising: Congruence and Product Involvement in Highly and Lowly Arousing, Skippable Video Ads In: Journal of Interactive Marketing.
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2005LA DISTRIBUCIÓN ALIMENTARIA EN ESPAÑA: ORIENTACIÓN AL MERCADO, RESULTADOS E INFLUENCIA DEL ENTORNO / In: Investigaciones Europeas de Dirección y Economía de la Empresa (IEDEE).
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2004Laorientación al mercado de la universidad póblica: Un reto para el sistema Untversitario EspaÑol In: International Review on Public and Nonprofit Marketing.
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2022Exploring the Utilitarian and Hedonic Value Derived from Tourism Pre-experiences with Virtual Reality: Differences Between Destinations and Accommodations In: Springer Books.
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2006Market Orientation of Spanish Public Universities: A Suitable Response to the Growing Competition In: Journal of Marketing for Higher Education.
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2014The Role of Place Identity in Smart Card Adoption In: Public Management Review.
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2020Service robot implementation: a theoretical framework and research agenda In: The Service Industries Journal.
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