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Journal of Retailing and Consumer Services / Elsevier

0.64

Impact Factor

0.76

5-Years IF

16

5-Years H index

Main indicators

Raw data

IF AIF IF5 DOC CDO CCU CIF CIT D2Y C2Y D5Y C5Y %SC CiY II AII
19900.1000 (%)0.04
19910.1000 (%)0.04
19920.09000 (%)0.04
19930.11000 (%)0.05
19940.12000 (%)0.04
19950.19000 (%)0.07
19960.23000 (%)0.09
19970.26000 (%)0.09
19980.28000 (%)0.1
19990.32000 (%)0.13
20000.39000 (%)0.15
20010.39000 (%)0.14
20020.4000 (%)0.17
20030.43000 (%)0.18
20040.48000 (%)0.19
20050.52000 (%)0.2
20060.51000 (%)0.2
20070.45000 (%)0.18
20080.48464625400143 (56.3%)0.2
20090.240.490.2457103200.1927946114611154 (55.2%)30.050.19
20100.220.460.2255158340.222251032310323129 (57.3%)30.050.17
20110.250.490.2666224530.242341122815841118 (50.4%)60.090.19
20120.290.520.3572296890.32531213522478142 (56.1%)10.010.19
20130.310.580.4713671380.3824413843296117145 (59.4%)50.070.2
20140.550.60.61154822790.5833014378321193190 (57.6%)140.120.2
20150.490.610.471035853210.5525018691379179137 (54.8%)140.140.19
20160.650.680.731677525720.76215218141427313122 (56.7%)250.150.2
20170.640.730.761589107290.89327017252840270 (75.3%)220.140.22
IF: Impact Factor: C2Y / D2Y
AIF: Average Impact Factor for series in RePEc in year y
IF5: Impact Factor: C5Y / D5Y
DOC: Number of documents published in year y
CDO: Cumulative number of documents published until year y
CCU: Cumulative number of citations to papers published until year y
CIF: Cumulative impact factor
CIT: Number of citations to papers published in year y
D2Y: Number of articles published in y-1 plus y-2
C2Y: Cites in y to articles published in y-1 plus y-2
D5Y: Number of articles published in y-1 until y-5
C5Y: Cites in y to articles published in y-1 until y-5
%SC: Percentage of selft citations in y to articles published in y-1 plus y-2
CiY: Cites in year y to documents published in year y
II: Immediacy Index: CiY / Documents.
AII: Average Immediacy Index for series in RePEc in year y

 

50 most cited documents in this series:

#YearTitleCited
12008The evolving concept of retail attractiveness: What makes retail agglomerations attractive when customers shop at them?. (2008). Teller, Christoph ; Reutterer, Thomas. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:15:y:2008:i:3:p:127-143.

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26
22015Explain the intention to use smartphones for mobile shopping. (2015). Agrebi, Sinda ; Jallais, Jol. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:22:y:2015:i:c:p:16-23.

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23
32012Antecedents of customer loyalty: An empirical synthesis and reexamination. (2012). Pan, Yue ; Xie, Frank T ; Sheng, Simon. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:19:y:2012:i:1:p:150-158.

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21
42011Mall attributes and shopping value: Differences by gender and generational cohort. (2011). Jackson, Vanessa ; Brantley, Aquia ; Stoel, Leslie . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:18:y:2011:i:1:p:1-9.

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21
52008Consumer shopping value, satisfaction and loyalty in discount retailing. (2008). Carpenter, Jason M. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:15:y:2008:i:5:p:358-363.

Full description at Econpapers || Download paper

20
62008Linking multi-channel customer behavior with shopping motives: An empirical investigation of a German retailer. (2008). Schrder, Hendrik ; Zaharia, Silvia. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:15:y:2008:i:6:p:452-468.

Full description at Econpapers || Download paper

20
72008Assessing the relationship between loyalty program attributes, store satisfaction and store loyalty. (2008). Bridson, Kerrie ; Hickman, Melissa ; Evans, Jody . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:15:y:2008:i:5:p:364-374.

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20
82008Shopping trip value: Do stores and products matter?. (2008). Stephanie, Vien Chau ; Sweeney, Jillian C. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:15:y:2008:i:5:p:399-409.

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19
92012Effects of store image and store brand price-image on store brand purchase intention: Application to an emerging market. (2012). Diallo, Mbaye Fall. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:19:y:2012:i:3:p:360-367.

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19
102008The effects of brand credibility on customer loyalty. (2008). Swait, Joffre ; Sweeney, Jill. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:15:y:2008:i:3:p:179-193.

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18
112009Modelling consumer responses to an apparel store brand: Store image as a risk reducer. (2009). Van Riel, Allard ; Polsa, Pia ; Liljander, Veronica. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:16:y:2009:i:4:p:281-290.

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18
122012Retail brand equity: Conceptualization and measurement. (2012). Jara, Magali ; Cliquet, Grard. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:19:y:2012:i:1:p:140-149.

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17
132015Information technology and consumer behavior in travel and tourism: Insights from travel planning using the internet. (2015). Xiang, Zheng ; Fesenmaier, Daniel R ; Magnini, Vincent P. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:22:y:2015:i:c:p:244-249.

Full description at Econpapers || Download paper

17
142010The effect of weather on consumer spending. (2010). Popkowski Leszczyc, Peter ; Finn, Adam ; Di Muro, Fabrizio ; Murray, Kyle B. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:17:y:2010:i:6:p:512-520.

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17
152010Developing e-service quality scales: A literature review. (2010). Ladhari, Riadh . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:17:y:2010:i:6:p:464-477.

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17
162015Productivity change of microfinance institutions in Kenya: A bootstrap Malmquist approach. (2015). Wijesiri, Mahinda ; Meoli, Michele. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:25:y:2015:i:c:p:115-121.

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16
172010Does relationship quality matter in e-services? A comparison of online and offline retailing. (2010). Walsh, Gianfranco ; Bornemann, Daniel ; Sassenberg, Kai ; Hennig-Thurau, Thorsten. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:17:y:2010:i:2:p:130-142.

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16
182009Consumer loyalty to family versus non-family business: The roles of store image, trust and satisfaction. (2009). Orth, Ulrich R ; Green, Mark T. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:16:y:2009:i:4:p:248-259.

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16
192012Consumer shopping value: An investigation of shopping trip value, in-store shopping value and retail format. (2012). Davis, Lizhu ; Hodges, Nancy. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:19:y:2012:i:2:p:229-239.

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15
202008On the impact of loyalty cards on store loyalty: Does the customers’ satisfaction with the reward scheme matter?. (2008). Demoulin, Nathalie ; Zidda, Pietro. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:15:y:2008:i:5:p:386-398.

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15
212010Does a companion always enhance the shopping experience?. (2010). Borges, Adilson ; Babin, Barry J ; Chebat, Jean-Charles. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:17:y:2010:i:4:p:294-299.

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15
222010Value co-creation among retailers and consumers: New insights into the furniture market. (2010). Andreu, Luisa ; Mele, Cristina ; Snchez, Isabel. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:17:y:2010:i:4:p:241-250.

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15
232009Managing customer loyalty through the mediating role of satisfaction in the DIY retail loyalty program. (2009). Vesel, Patrick ; Zabkar, Vesna. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:16:y:2009:i:5:p:396-406.

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15
242011The relationship between store image and store brand equity: A conceptual framework and evidence from hypermarkets. (2011). Beristain, Jose Juan ; Zorrilla, Pilar. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:18:y:2011:i:6:p:562-574.

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15
252013A model of consumers retail atmosphere perceptions. (2013). Rayburn, Steven W ; Voss, Kevin E. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:20:y:2013:i:4:p:400-407.

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15
262014A study of the impact of Corporate Social Responsibility and price image on retailer personality and consumers reactions (satisfaction, trust and loyalty to the retailer). (2014). Lombart, Cindy ; Louis, Didier. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:21:y:2014:i:4:p:630-642.

Full description at Econpapers || Download paper

14
272010The mediating effects of perception and emotion: Digital signage in mall atmospherics. (2010). Dennis, Charles ; Wright, Len Tiu ; Brakus, Josko J ; Michon, Richard ; Newman, Andrew. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:17:y:2010:i:3:p:205-215.

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14
282010Entertainment in retailing: The influences of advanced technologies. (2010). Pantano, Eleonora ; Naccarato, Giuseppe. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:17:y:2010:i:3:p:200-204.

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14
292011Creating advocates: The roles of satisfaction, trust and commitment. (2011). Fullerton, Gordon. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:18:y:2011:i:1:p:92-100.

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14
302012The role of product brand image and online store image on perceived risks and online purchase intentions for apparel. (2012). Aghekyan-Simonian, Marin ; Chattaraman, Veena ; Suk, WI ; Forsythe, Sandra . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:19:y:2012:i:3:p:325-331.

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14
312011Intrinsic motivations, self-esteem, and luxury goods consumption. (2011). Truong, Yann ; McColl, Rod. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:18:y:2011:i:6:p:555-561.

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14
322008Customer satisfaction and loyalty in service: Two concepts, four constructs, several relationships. (2008). Bodet, Guillaume. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:15:y:2008:i:3:p:156-162.

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14
332014Developing a framework to improve virtual shopping in digital malls with intelligent self-service systems. (2014). Demirkan, Haluk ; Spohrer, Jim . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:21:y:2014:i:5:p:860-868.

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14
342012Modeling innovative points of sales through virtual and immersive technologies. (2012). Pantano, Eleonora ; Servidio, Rocco. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:19:y:2012:i:3:p:279-286.

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14
352011Effects of mall atmosphere on mall evaluation: Teenage versus adult shoppers. (2011). Massicotte, Marie-Claude ; Borges, Adilson ; Sirgy, Joseph M ; Chebat, Jean-Charles ; Michon, Richard. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:18:y:2011:i:1:p:74-80.

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13
362009The impact of selected store image dimensions on retailer equity: Evidence from 10 Chinese hypermarkets. (2009). Jinfeng, WU ; Zhilong, Tian. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:16:y:2009:i:6:p:486-494.

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13
372009Physical attractiveness of the service worker in the moment of truth and its effects on customer satisfaction. (2009). Sderlund, Magnus ; Julander, Claes-Robert. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:16:y:2009:i:3:p:216-226.

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13
382010The role of interactivity in e-tailing: Creating value and increasing satisfaction. (2010). Yoo, Weon-Sang ; Park, Jungkun ; Lee, Yunjung. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:17:y:2010:i:2:p:89-96.

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13
392011Brand equity dilution through negative online word-of-mouth communication. (2011). Bambauer-Sachse, Silke ; Mangold, Sabrina. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:18:y:2011:i:1:p:38-45.

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13
402013Luxury fashion consumption in China: Factors affecting attitude and purchase intent. (2013). Zhang, Bopeng ; Kim, Jung-Hwan . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:20:y:2013:i:1:p:68-79.

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13
412010Fashion retailing and the bottom line: The effects of generational cohorts, gender, fashion fanship, attitudes and impulse buying on fashion expenditure. (2010). Pentecost, Robin ; Andrews, Lynda . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:17:y:2010:i:1:p:43-52.

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13
422014Shopping for fun or shopping to buy: Is it different online and offline?. (2014). Scarpi, Daniele ; Visentin, Marco ; Pizzi, Gabriele. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:21:y:2014:i:3:p:258-267.

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12
432014Demand pull and technology push perspective in technology-based innovations for the points of sale: The retailers evaluation. (2014). Pantano, Eleonora ; Viassone, Milena. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:21:y:2014:i:1:p:43-47.

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12
442014The impact of “e-atmospherics†on physical stores. (2014). Poncin, Ingrid ; ben Mimoun, Mohamed Slim. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:21:y:2014:i:5:p:851-859.

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12
452009Customer satisfaction and dissatisfaction in retail banking: Exploring the asymmetric impact of attribute performances. (2009). Arbore, Alessandro ; Busacca, Bruno . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:16:y:2009:i:4:p:271-280.

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12
462012Website usability, consumer satisfaction and the intention to use a website: The moderating effect of perceived risk. (2012). Belanche, Daniel ; Guinalu, Miguel ; Casal, Luis V. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:19:y:2012:i:1:p:124-132.

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12
472014Supermarket self-checkout service quality, customer satisfaction, and loyalty: Empirical evidence from an emerging market. (2014). OREL, Fatma Demirci ; Kara, Ali. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:21:y:2014:i:2:p:118-129.

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12
482008The influence of a retailers corporate social responsibility program on re-conceptualizing store image. (2008). Gupta, Shruti ; Pirsch, Julie. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:15:y:2008:i:6:p:516-526.

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12
492008Effects of design factors on store image and expectation of merchandise quality in web-based stores. (2008). Oh, Jungmi ; Hofacker, Charles F ; Cho, Hira ; Fiorito, Susan S. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:15:y:2008:i:4:p:237-249.

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12
502013Cross-channel free-riding consumer behavior in a multichannel environment: An investigation of shopping motives, sociodemographics and product categories. (2013). Heitz-Spahn, Sandrine. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:20:y:2013:i:6:p:570-578.

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12

50 most relevant documents in this series (papers most cited in the last two years)

#YearTitleCited
12015Explain the intention to use smartphones for mobile shopping. (2015). Agrebi, Sinda ; Jallais, Jol. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:22:y:2015:i:c:p:16-23.

Full description at Econpapers || Download paper

22
22012Effects of store image and store brand price-image on store brand purchase intention: Application to an emerging market. (2012). Diallo, Mbaye Fall. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:19:y:2012:i:3:p:360-367.

Full description at Econpapers || Download paper

15
32015Information technology and consumer behavior in travel and tourism: Insights from travel planning using the internet. (2015). Xiang, Zheng ; Fesenmaier, Daniel R ; Magnini, Vincent P. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:22:y:2015:i:c:p:244-249.

Full description at Econpapers || Download paper

14
42012Retail brand equity: Conceptualization and measurement. (2012). Jara, Magali ; Cliquet, Grard. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:19:y:2012:i:1:p:140-149.

Full description at Econpapers || Download paper

14
52015Productivity change of microfinance institutions in Kenya: A bootstrap Malmquist approach. (2015). Wijesiri, Mahinda ; Meoli, Michele. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:25:y:2015:i:c:p:115-121.

Full description at Econpapers || Download paper

14
62011Mall attributes and shopping value: Differences by gender and generational cohort. (2011). Jackson, Vanessa ; Brantley, Aquia ; Stoel, Leslie . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:18:y:2011:i:1:p:1-9.

Full description at Econpapers || Download paper

13
72008The evolving concept of retail attractiveness: What makes retail agglomerations attractive when customers shop at them?. (2008). Teller, Christoph ; Reutterer, Thomas. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:15:y:2008:i:3:p:127-143.

Full description at Econpapers || Download paper

13
82014Developing a framework to improve virtual shopping in digital malls with intelligent self-service systems. (2014). Demirkan, Haluk ; Spohrer, Jim . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:21:y:2014:i:5:p:860-868.

Full description at Econpapers || Download paper

13
92011Intrinsic motivations, self-esteem, and luxury goods consumption. (2011). Truong, Yann ; McColl, Rod. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:18:y:2011:i:6:p:555-561.

Full description at Econpapers || Download paper

12
102012Consumer shopping value: An investigation of shopping trip value, in-store shopping value and retail format. (2012). Davis, Lizhu ; Hodges, Nancy. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:19:y:2012:i:2:p:229-239.

Full description at Econpapers || Download paper

12
112012Antecedents of customer loyalty: An empirical synthesis and reexamination. (2012). Pan, Yue ; Xie, Frank T ; Sheng, Simon. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:19:y:2012:i:1:p:150-158.

Full description at Econpapers || Download paper

12
122011The relationship between store image and store brand equity: A conceptual framework and evidence from hypermarkets. (2011). Beristain, Jose Juan ; Zorrilla, Pilar. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:18:y:2011:i:6:p:562-574.

Full description at Econpapers || Download paper

12
132014The impact of “e-atmospherics†on physical stores. (2014). Poncin, Ingrid ; ben Mimoun, Mohamed Slim. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:21:y:2014:i:5:p:851-859.

Full description at Econpapers || Download paper

11
142010The effect of weather on consumer spending. (2010). Popkowski Leszczyc, Peter ; Finn, Adam ; Di Muro, Fabrizio ; Murray, Kyle B. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:17:y:2010:i:6:p:512-520.

Full description at Econpapers || Download paper

11
152008Customer satisfaction and loyalty in service: Two concepts, four constructs, several relationships. (2008). Bodet, Guillaume. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:15:y:2008:i:3:p:156-162.

Full description at Econpapers || Download paper

11
162014A study of the impact of Corporate Social Responsibility and price image on retailer personality and consumers reactions (satisfaction, trust and loyalty to the retailer). (2014). Lombart, Cindy ; Louis, Didier. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:21:y:2014:i:4:p:630-642.

Full description at Econpapers || Download paper

11
172016Predicting green product consumption using theory of planned behavior and reasoned action. (2016). Paul, Justin ; Patel, Jayesh ; Modi, Ashwin . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:29:y:2016:i:c:p:123-134.

Full description at Econpapers || Download paper

11
182008Assessing the relationship between loyalty program attributes, store satisfaction and store loyalty. (2008). Bridson, Kerrie ; Hickman, Melissa ; Evans, Jody . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:15:y:2008:i:5:p:364-374.

Full description at Econpapers || Download paper

11
192016Marketing strategies, perceived risks, and consumer trust in online buying behaviour. (2016). Pappas, Nikolaos. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:29:y:2016:i:c:p:92-103.

Full description at Econpapers || Download paper

11
202008Shopping trip value: Do stores and products matter?. (2008). Stephanie, Vien Chau ; Sweeney, Jillian C. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:15:y:2008:i:5:p:399-409.

Full description at Econpapers || Download paper

10
212010The mediating effects of perception and emotion: Digital signage in mall atmospherics. (2010). Dennis, Charles ; Wright, Len Tiu ; Brakus, Josko J ; Michon, Richard ; Newman, Andrew. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:17:y:2010:i:3:p:205-215.

Full description at Econpapers || Download paper

10
222008The effects of brand credibility on customer loyalty. (2008). Swait, Joffre ; Sweeney, Jill. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:15:y:2008:i:3:p:179-193.

Full description at Econpapers || Download paper

10
232008Consumer shopping value, satisfaction and loyalty in discount retailing. (2008). Carpenter, Jason M. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:15:y:2008:i:5:p:358-363.

Full description at Econpapers || Download paper

10
242014An empirical analysis of online shopping adoption in Beijing, China. (2014). Clemes, Michael D ; Zhang, Junli ; Gan, Christopher. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:21:y:2014:i:3:p:364-375.

Full description at Econpapers || Download paper

10
252014Shopping for fun or shopping to buy: Is it different online and offline?. (2014). Scarpi, Daniele ; Visentin, Marco ; Pizzi, Gabriele. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:21:y:2014:i:3:p:258-267.

Full description at Econpapers || Download paper

10
262015Engaging consumers on new integrated multichannel retail settings: Challenges for retailers. (2015). Pantano, Eleonora ; Viassone, Milena. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:25:y:2015:i:c:p:106-114.

Full description at Econpapers || Download paper

10
272008Linking multi-channel customer behavior with shopping motives: An empirical investigation of a German retailer. (2008). Schrder, Hendrik ; Zaharia, Silvia. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:15:y:2008:i:6:p:452-468.

Full description at Econpapers || Download paper

10
282015Retail atmospherics: The impact of a brand dictated theme. (2015). Foster, Jamye ; McLelland, Melinda A. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:22:y:2015:i:c:p:195-205.

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9
292011Creating advocates: The roles of satisfaction, trust and commitment. (2011). Fullerton, Gordon. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:18:y:2011:i:1:p:92-100.

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9
302009Modelling consumer responses to an apparel store brand: Store image as a risk reducer. (2009). Van Riel, Allard ; Polsa, Pia ; Liljander, Veronica. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:16:y:2009:i:4:p:281-290.

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9
312014Supermarket self-checkout service quality, customer satisfaction, and loyalty: Empirical evidence from an emerging market. (2014). OREL, Fatma Demirci ; Kara, Ali. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:21:y:2014:i:2:p:118-129.

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9
322012Modeling innovative points of sales through virtual and immersive technologies. (2012). Pantano, Eleonora ; Servidio, Rocco. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:19:y:2012:i:3:p:279-286.

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9
332015Categorization of multiple channel retailing in Multi-, Cross-, and Omni†Channel Retailing for retailers and retailing. (2015). Beck, Norbert ; Rygl, David . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:27:y:2015:i:c:p:170-178.

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342014The development of service quality dimensions for internet service providers: Retaining customers of different usage patterns. (2014). Thaichon, Paramaporn ; Quach, Thu Nguyen ; Prentice, Catherine ; Lobo, Antonio. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:21:y:2014:i:6:p:1047-1058.

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8
352009Consumer loyalty to family versus non-family business: The roles of store image, trust and satisfaction. (2009). Orth, Ulrich R ; Green, Mark T. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:16:y:2009:i:4:p:248-259.

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8
362013Luxury fashion consumption in China: Factors affecting attitude and purchase intent. (2013). Zhang, Bopeng ; Kim, Jung-Hwan . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:20:y:2013:i:1:p:68-79.

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8
372016Towards the identification of customer experience touch point elements. (2016). Stein, Alisha ; Ramaseshan, B. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:30:y:2016:i:c:p:8-19.

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382014The effects of service brand dimensions on brand loyalty. (2014). Krystallis, Athanasios ; Chrysochou, Polymeros . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:21:y:2014:i:2:p:139-147.

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392015A higher-order model of consumer brand engagement and its impact on loyalty intentions. (2015). Dwivedi, Abhishek. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:24:y:2015:i:c:p:100-109.

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402009Managing customer loyalty through the mediating role of satisfaction in the DIY retail loyalty program. (2009). Vesel, Patrick ; Zabkar, Vesna. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:16:y:2009:i:5:p:396-406.

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8
412011Effects of mall atmosphere on mall evaluation: Teenage versus adult shoppers. (2011). Massicotte, Marie-Claude ; Borges, Adilson ; Sirgy, Joseph M ; Chebat, Jean-Charles ; Michon, Richard. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:18:y:2011:i:1:p:74-80.

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422010Value co-creation among retailers and consumers: New insights into the furniture market. (2010). Andreu, Luisa ; Mele, Cristina ; Snchez, Isabel. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:17:y:2010:i:4:p:241-250.

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8
432014Pricing practices: A critical review of their effects on consumer perceptions and behaviour. (2014). Ahmetoglu, Gorkan ; Fagan, Patrick ; Furnham, Adrian. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:21:y:2014:i:5:p:696-707.

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8
442014Mobile marketing: A literature review on its value for consumers and retailers. (2014). Strm, Roger ; Bredican, John ; Vendel, Martin. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:21:y:2014:i:6:p:1001-1012.

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8
452014How to reduce perceived risk when buying online: The interactions between intangibility, product knowledge, brand familiarity, privacy and security concerns. (2014). Nepomuceno, Marcelo Vinhal ; Richard, Marie-Odile ; Laroche, Michel. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:21:y:2014:i:4:p:619-629.

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8
462008Effects of design factors on store image and expectation of merchandise quality in web-based stores. (2008). Oh, Jungmi ; Hofacker, Charles F ; Cho, Hira ; Fiorito, Susan S. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:15:y:2008:i:4:p:237-249.

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472015Re-examining online customer experience to include purchase frequency and perceived risk. (2015). Martin, Jillian ; Andrews, Lynda ; Mortimer, Gary. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:25:y:2015:i:c:p:81-95.

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8
482012The role of product brand image and online store image on perceived risks and online purchase intentions for apparel. (2012). Aghekyan-Simonian, Marin ; Chattaraman, Veena ; Suk, WI ; Forsythe, Sandra . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:19:y:2012:i:3:p:325-331.

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8
492014E-tailer׳s return policy, consumer׳s perception of return policy fairness and purchase intention. (2014). Pei, Zhi ; Yan, Ruiliang ; Paswan, Audhesh . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:21:y:2014:i:3:p:249-257.

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7
502008On the impact of loyalty cards on store loyalty: Does the customers’ satisfaction with the reward scheme matter?. (2008). Demoulin, Nathalie ; Zidda, Pietro. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:15:y:2008:i:5:p:386-398.

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7

Citing documents used to compute impact factor 172:

YearTitle
2017Investigating gender differences in consumers’ experience of guilt: A comparative study. (2017). Kayal, Ghadeer G ; Rana, Nripendra P ; Simintiras, Antonis C. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:39:y:2017:i:c:p:71-78.

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2017Consumers’ relationships with brands and brand communities – The multifaceted roles of identification and satisfaction. (2017). Popp, Bastian ; Woratschek, Herbert. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:35:y:2017:i:c:p:46-56.

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2017How personal costs influence customer citizenship behaviors. (2017). Dang, Anh ; Arndt, Aaron D. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:39:y:2017:i:c:p:173-181.

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2017Consumer experiences, attitude and behavioral intention toward online food delivery (OFD) services. (2017). Sern, Vincent Cheow ; Rezaei, Sajad ; Goh, See-Kwong. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:35:y:2017:i:c:p:150-162.

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2017The effects of online social networking on retail consumer dynamics in the attractions industry: The case of ‘E-da’ theme park, Taiwan. (2017). Fotiadis, Anestis K ; Stylos, Nikolaos. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:124:y:2017:i:c:p:283-294.

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2017Consumer processing of mobile online stores: Sources and effects of processing fluency. (2017). Sohn, Stefanie. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:36:y:2017:i:c:p:137-147.

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2017Consumer socialization process: The role of age in childrens online shopping behavior. (2017). Thaichon, Park. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:34:y:2017:i:c:p:38-47.

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2017Liar, liar, my size is higher: How retailer context influences labeled size believability and consumer responses to vanity sizing. (2017). Ketron, Seth ; Spears, Nancy . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:34:y:2017:i:c:p:185-192.

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2017Image transfer from malls to stores and its influence on shopping values and mall patronage: The role of self-congruity. (2017). El Hedhli, Kamel ; Park, Jeongsoo ; Zourrig, Haithem . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:39:y:2017:i:c:p:208-218.

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2017Satisfaction, loyalty and repatronage intentions: Role of hedonic shopping values. (2017). Atulkar, Sunil ; Kesari, Bikrant. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:39:y:2017:i:c:p:23-34.

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2017Bi-directional and stratified demeanour in value forming service encounter interactions. (2017). Echeverri, Per ; Salomonson, Nicklas. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:36:y:2017:i:c:p:93-102.

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2017Impacts of product, store and retailer perceptions on consumers’ relationship to terroir store brand. (2017). Lacoeuilhe, Jerome ; Lombart, Cindy ; Louis, Didier. In: Post-Print. RePEc:hal:journl:hal-01672920.

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2017Impacts of product, store and retailer perceptions on consumers’ relationship to terroir store brand. (2017). Lacuilhe, Jrme ; Lombart, Cindy ; Louis, Didier. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:39:y:2017:i:c:p:43-53.

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2017Using micro-geography data to identify town-centre space in Great Britain. (2017). Sanchis-Guarner, Rosa ; Montebruno, Piero ; Hilber, Christian ; Cheshire, Paul. In: LSE Research Online Documents on Economics. RePEc:ehl:lserod:83636.

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2017Using Micro-Geography Data to Identify Town-Centre Space in Great Britain. (2017). Sanchis-Guarner, Rosa ; Montebruno, Piero ; Hilber, Christian ; Cheshire, Paul. In: SERC Discussion Papers. RePEc:cep:sercdp:0213.

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2017Constituents and consequences of smart customer experience in retailing. (2017). Balaji, M S ; Melewar, T C ; Nguyen, Bang ; Sadeque, Saalem ; Roy, Sanjit Kumar. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:124:y:2017:i:c:p:257-270.

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2017Tourist risk perceptions and revisit intention: A critical review of literature. (2017). Kamrul, MD ; Wright, Len Tiu ; Faridul, MD ; Ismail, Ahmed Rageh. In: Cogent Business & Management. RePEc:taf:oabmxx:v:4:y:2017:i:1:p:1412874.

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2017Measuring and improving customer retention at authorised automobile workshops after free services. (2017). Kumar, Anil ; Bhatia, Sukhdev ; Chaudhary, Nityanand ; Mehta, Rajneesh ; Khandelwal, Dinesh Kumar ; Luthra, Sunil. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:39:y:2017:i:c:p:93-102.

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2017How organizational identification among retail employees is affected by advertising. (2017). ROSENGREN, SARA ; Bondesson, Niklas. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:38:y:2017:i:c:p:204-209.

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2017The Impact of Retail Formats on the Development of Food Retailing. (2017). Uzovi, Sreten ; Mladenovi, Svetlana Sokolov. In: Entrepreneurial Business and Economics Review. RePEc:krk:eberjl:v:5:y:2017:i:1:p:11-26.

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2017Web functionality, web content, information security, and online tourism service continuance. (2017). Liao, Ziqi ; Shi, Xinping . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:39:y:2017:i:c:p:258-263.

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2017Airline Ancillary Services: An Investigation into Passenger Purchase Behavior. (2017). Leon, Steven ; Uddin, Nizam. In: Journal of the Transportation Research Forum. RePEc:ags:ndjtrf:262674.

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2017Grocery pickup creation of value: Customers’ benefits vs. spatial dimension. (2017). Vyt, Dany ; Cliquet, Grard ; Jara, Magali. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:39:y:2017:i:c:p:145-153.

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2017Des distributeurs toujours plus proches du consommateur ? Le cas du drive alimentaire. (2017). Vyt, Dany ; Morvan, Nelida ; Mevel, Olivier ; Jara, Magali. In: Post-Print. RePEc:hal:journl:halshs-01806406.

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2017Exploring purchase intention of green skincare products using the theory of planned behavior: Testing the moderating effects of country of origin and price sensitivity. (2017). Hsu, Chia-Lin ; Yansritakul, Chutinart ; Chang, Chi-Ya. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:34:y:2017:i:c:p:145-152.

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2017Exploring the elements of consumer nostalgia in retailing: Evidence from a content analysis of retailer collages. (2017). Shin, Hyunju ; Parker, Janna . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:35:y:2017:i:c:p:1-11.

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2017How augmented reality apps are accepted by consumers: A comparative analysis using scales and opinions. (2017). Geyer-Schulz, Andreas ; Rese, Alexandra ; Baier, Daniel ; Schreiber, Stefanie. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:124:y:2017:i:c:p:306-319.

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2017The effect of digital design in retail banking on customers’ commitment and loyalty: The mediating role of positive affect. (2017). Reydet, Sabine ; Carsana, Laurence. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:37:y:2017:i:c:p:132-138.

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2017Moderating effect of price perception on factors affecting attitude towards online shopping. (2017). Sarkar, Subhro ; Khare, Arpita. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:5:y:2017:i:2:d:10.1057_s41270-017-0018-2.

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2017Explaining adoption of mobile banking with the theory of trying, general self-confidence, and cynicism. (2017). Chaouali, Walid ; Ladhari, Riadh ; Souiden, Nizar. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:35:y:2017:i:c:p:57-67.

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2017The effect of a limited-edition offer following brand dilution on consumer attitudes toward a luxury brand. (2017). Shin, Hyunju ; Mothersbaugh, David ; Eastman, Jacqueline K. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:38:y:2017:i:c:p:59-70.

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2017Understanding the effect of personal and social value on attitude and usage behavior of luxury cosmetic brands. (2017). Ajitha, S ; Sivakumar, V J. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:39:y:2017:i:c:p:103-113.

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2017The path-to-purchase is paved with digital opportunities: An inventory of shopper-oriented retail technologies. (2017). Brengman, Malaika ; Smolders, Annelien ; Schning, Johannes ; Willems, Kim ; Luyten, Kris . In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:124:y:2017:i:c:p:228-242.

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2017Omnichannel-based promotions’ effects on purchase behavior and brand image. (2017). Blom, Angelica ; Hess, Ronald L ; Lange, Fredrik . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:39:y:2017:i:c:p:286-295.

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2017Understanding omni-channel shopping value: A mixed-method study. (2017). Hur, Elodie ; Ackermann, Claire-Lise ; Picot-Coupey, Karine. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:39:y:2017:i:c:p:314-330.

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2017Fundamental patterns of in-store shopper behavior. (2017). Wright, Malcolm ; Sorensen, Herb ; Page, Bill ; Kennedy, Rachel ; Sharp, Anne ; Trinh, Giang ; Anderson, Katherine ; Bogomolova, Svetlana. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:37:y:2017:i:c:p:182-194.

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2017Determinants of Consumers Green Purchase Behavior in a Developing Nation: Applying and Extending the Theory of Planned Behavior. (2017). Yadav, Rambalak ; Pathak, Govind S. In: Ecological Economics. RePEc:eee:ecolec:v:134:y:2017:i:c:p:114-122.

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2017The role of benefits and transparency in shaping consumers’ green perceived value, self-brand connection and brand loyalty. (2017). Lin, Jialing ; Leckie, Civilai ; Lobo, Antonio. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:35:y:2017:i:c:p:133-141.

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2017Consumer behavior and purchase intention for organic food: A review and research agenda. (2017). Rana, Jyoti ; Paul, Justin. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:38:y:2017:i:c:p:157-165.

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2017Effects of Flexibility and Interactivity on the Perceived Value of and Satisfaction with E-Commerce (Evidence from Indonesia). (2017). Purwanto, . In: Tržište/Market. RePEc:zag:market:v:29:y:2017:i:2:p:139-159.

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2017An integrated retailer image and brand equity framework: Re-examining, extending, and restructuring retailer brand equity. (2017). Anselmsson, Johan ; Tunca, Burak ; Burt, Steve . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:38:y:2017:i:c:p:194-203.

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2017“Make me feel special†: Are hierarchical loyalty programs a panacea for all brands? The role of brand concept. (2017). Chaabane, Aida Mimouni ; Pez, Virginie. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:38:y:2017:i:c:p:108-117.

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2017A commentary on “conceptualising and measuring consumer-based brand–retailer–channel equity†: A review and response. (2017). Londoo, Juan Carlos ; Davies, Keri ; Elms, Jonathan. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:37:y:2017:i:c:p:31-32.

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2017Mobile phones and the practice of shopping: A study of how young adults use smartphones to shop. (2017). Fuentes, Christian ; Svingstedt, Anette. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:38:y:2017:i:c:p:137-146.

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2017A contextual perspective on consumers perceived usefulness: The case of mobile online shopping. (2017). Sohn, Stefanie. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:38:y:2017:i:c:p:22-33.

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2017Customer behavioural intentions towards mobile money services adoption in Ghana. (2017). Narteh, Bedman ; Amoh, Simon ; Mahmoud, Mahmoud Abdulai. In: The Service Industries Journal. RePEc:taf:servic:v:37:y:2017:i:7-8:p:426-447.

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2017Do Biodegradable Labels Lead to an Eco-safety Halo Effect?. (2017). Amos, Clinton ; Zhang, Lixuan ; Allred, Anthony . In: Journal of Consumer Policy. RePEc:kap:jcopol:v:40:y:2017:i:3:d:10.1007_s10603-017-9355-y.

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2017Competition Policy in the European Film Industry Focused on Consumers’ Interests – a Romanian Perspective. (2017). NISTOREANU, Puiu ; Chiopu, Andreea Fortuna ; DINCA, Violeta Mihaela . In: The AMFITEATRU ECONOMIC journal. RePEc:aes:amfeco:v:45:y:2017:i:19:p:397.

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2017Does innovation-orientation lead to retail industry growth? Empirical evidence from patent analysis. (2017). Pantano, Eleonora ; Iazzolino, Gianpaolo ; Sorace, Stefano ; Priporas, Constantinos-Vasilios. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:34:y:2017:i:c:p:88-94.

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2017Measuring the shoppers attitude toward the point of sale display: Scale development and validation. (2017). Horstmann, Felix. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:36:y:2017:i:c:p:112-123.

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2017Exploring the origin of retail stores in Europe: Evidence from Southern Italy from the 6th century BCE to the 3rd century BCE. (2017). Pantano, Eleonora ; Dennis, Charles. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:39:y:2017:i:c:p:243-249.

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2017Sustainability of the sharing economy in question: When second-hand peer-to-peer platforms stimulate indulgent consumption. (2017). Lunardo, Renaud ; Benoit-Moreau, Florence ; Parguel, Batrice. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:125:y:2017:i:c:p:48-57.

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2017The Impact of Role Conflict and Role Ambiguity on Accountants’ Performance: The Moderating Effect of Emotional Quotient. (2017). Amilin, Amilin . In: European Research Studies Journal. RePEc:ers:journl:v:xx:y:2017:i:2a:p:237-249.

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2017Tat will tell: Tattoos and time preferences. (2017). Ruffle, Bradley. In: LCERPA Working Papers. RePEc:wlu:lcerpa:0106.

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2017An experimental study of the effects of tattoo genre on perceived trustworthiness: Not all tattoos are created equal. (2017). Timming, Andrew R ; Perrett, David Ian. In: Journal of Trust Research. RePEc:taf:jtrust:v:7:y:2017:i:2:p:115-128.

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2017Consumer emotions: Determinants and outcomes in a shopping mall. (2017). Das, Gopal ; Varshneya, Geetika . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:38:y:2017:i:c:p:177-185.

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2017Et tu, Brute? How unfair!. (2017). Tripathi, Sanjeev . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:39:y:2017:i:c:p:79-92.

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2017Understanding the antecedents of consumers attitudes towards doggy bags in restaurants: Concern about food waste, culture, norms and emotions. (2017). Sirieix, Lucie ; Kocmanov, Klra ; Lla, Jan. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:34:y:2017:i:c:p:153-158.

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2017Health and cosmetics: Investigating consumers’ values for buying organic personal care products. (2017). Mutum, Dilip ; Nguyen, Bang ; Soon, Pat Chen ; Ghazali, Ezlika . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:39:y:2017:i:c:p:154-163.

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2017Re-placing place in marketing: A resource-exchange place perspective. (2017). Rosenbaum, Mark S ; Scherer, Anne ; Kristensson, Per ; Friman, Margareta ; Kelleher, Carol . In: Journal of Business Research. RePEc:eee:jbrese:v:79:y:2017:i:c:p:281-289.

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2017When nature calls: The role of customer toilets in retail stores. (2017). Piha, Samuel ; Rikknen, Juulia. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:36:y:2017:i:c:p:33-38.

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2017The effects of marketer- and advocate-initiated online service recovery responses on silent bystanders. (2017). Weitzl, Wolfgang ; Hutzinger, Clemens . In: Journal of Business Research. RePEc:eee:jbrese:v:80:y:2017:i:c:p:164-175.

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2017Smartphones and the reconfiguration of retailscapes: Stores, shopping, and digitalization. (2017). Fuentes, Christian ; Svingstedt, Anette ; Bckstrm, Kristina. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:39:y:2017:i:c:p:270-278.

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2017Co-creating service recovery after service failure: The role of brand equity. (2017). Hazee, Simon ; Armirotto, Vincent ; Van Vaerenbergh, Yves . In: Journal of Business Research. RePEc:eee:jbrese:v:74:y:2017:i:c:p:101-109.

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2017The effects of distributive, procedural, and interactional justice on customer retention: An empirical investigation in the mobile telecom industry in Tunisia. (2017). Bahri-Ammari, Nedra ; Bilgihan, Anil. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:37:y:2017:i:c:p:89-100.

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2017An ethnography of Electronic Shelf Labels: The resisted digitalization of prices in contemporary supermarkets. (2017). Soutjis, Bastien ; Hagberg, Johan ; Cochoy, Franck. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:39:y:2017:i:c:p:296-304.

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2017An empirical analysis of factors that influence retail website visit types. (2017). Danaher, Peter ; Sands, Sean J ; Pallant, Jason I. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:39:y:2017:i:c:p:62-70.

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2017Gratitude and its drivers within higher education. (2017). Cownie, Fiona. In: Journal of Marketing for Higher Education. RePEc:taf:jmkthe:v:27:y:2017:i:2:p:290-308.

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2017The Role of Service Operations Management in New Retail Venture Survival. (2017). Patel, Pankaj C ; Pearce, John A ; Guedes, Maria Joo. In: Journal of Retailing. RePEc:eee:jouret:v:93:y:2017:i:2:p:241-251.

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2017The effect of service quality and innovation on word of mouth marketing success. (2017). Mohtasham, Seyyed Sajjad ; Hamirazavi, Delara ; Sarollahi, Sedigheh Kobra . In: Eurasian Business Review. RePEc:spr:eurasi:v:7:y:2017:i:2:d:10.1007_s40821-017-0080-x.

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2017Predicting high consumer-brand identification and high repurchase: Necessary and sufficient conditions. (2017). Torres, Pedro ; Godinho, Pedro ; Augusto, Mario. In: Journal of Business Research. RePEc:eee:jbrese:v:79:y:2017:i:c:p:52-65.

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2017What drives Gen Y loyalty? Understanding the mediated moderating roles of switching costs and alternative attractiveness in the value-satisfaction-loyalty chain. (2017). Chuah, Stephanie Hui-Wen ; Bilgihan, Anil ; Kandampully, Jay ; Marimuthu, Malliga . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:36:y:2017:i:c:p:124-136.

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2017Does opinion leadership influence service evaluation and loyalty intentions? Evidence from an arts services provider. (2017). Flores-Zamora, Javier ; Garca-Madariaga, Jess. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:39:y:2017:i:c:p:114-122.

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2017On and Off-line Purchase Intention: the Role of Brand Trust as Moderator of Risk Perception. (2017). Tedeschi, Marcello ; Martini, Maria Cristiana ; Galli, Giovanna . In: Journal of Emerging Trends in Marketing and Management. RePEc:aes:jetimm:v:1:y:2017:i:1:p:194-203.

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2017Tourism and the refugee crisis in Greece: Perceptions and decision-making of accommodation providers. (2017). Papatheodorou, Andreas ; Pappas, Nikolaos. In: Tourism Management. RePEc:eee:touman:v:63:y:2017:i:c:p:31-41.

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2017Factors affecting current users’ attitude towards e-auctions in China: An extended TAM study. (2017). Li, Rui ; Fiore, Ann Marie ; Chung, Te-Lin . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:34:y:2017:i:c:p:19-29.

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2017Modeling the determinants of consumers attitudes toward online group buying: Do risks and trusts matters?. (2017). Suki, Norazah Mohd. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:36:y:2017:i:c:p:180-188.

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2017Brand expertise and perceived consistency reversals on vertical line extensions: The moderating role of extension direction. (2017). Pontes, Nicolas ; Jevons, Colin ; Palmeira, Mauricio. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:34:y:2017:i:c:p:209-218.

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2017Customer-oriented communication in retail and Net Promoter Score. (2017). Eger, Ludvk ; Mia, Michal. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:35:y:2017:i:c:p:142-149.

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2017The impact of e-service offerings on the demand of online customers. (2017). Munson, Charles L ; Zeng, Shuo ; Xu, Xun. In: International Journal of Production Economics. RePEc:eee:proeco:v:184:y:2017:i:c:p:231-244.

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2017Mobile Applications in the Process of Information Flow between Companies and Customers. (2017). Sobolewska, Sylwia. In: Collegium of Economic Analysis Annals. RePEc:sgh:annals:i:44:y:2017:p:99-110.

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2017The Relationship between Service Recovery and Patronage Intentions: The Mediating Role of Relationship Quality. (2017). Sciarelli, Mauro ; Khashan, Mohamed A ; Tani, Mario ; Dakrory, Mona I ; Nagm, Abdelhakim A. In: International Business Research. RePEc:ibn:ibrjnl:v:10:y:2017:i:8:p:215-231.

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2017Does a big Duchenne smile really matter on e-commerce websites? An eye-tracking study in China. (2017). Wang, Qiuzhen ; Ouyang, Chang ; Cui, Xiling ; Xu, Zhengmin . In: Electronic Commerce Research. RePEc:spr:elcore:v:17:y:2017:i:4:d:10.1007_s10660-016-9237-4.

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2017The depicted service employee in marketing communications: An empirical assessment of the impact of facial happiness. (2017). Sderlund, Magnus ; Sagfossen, Sofie. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:38:y:2017:i:c:p:186-193.

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2017Trust and risk in consumer acceptance of e-services. (2017). Mou, Jian ; Cohen, Jason F ; Shin, Dong-Hee. In: Electronic Commerce Research. RePEc:spr:elcore:v:17:y:2017:i:2:d:10.1007_s10660-015-9205-4.

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2017Every step counts: When physical movement affects perceived value. (2017). Mathmann, Frank ; de Ruyter, KO ; Higgins, Tory E ; Chylinski, Mathew . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:39:y:2017:i:c:p:279-285.

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2017Traits grow important with increasing age: customer age, brand personality and loyalty. (2017). Bekk, Magdalena ; Moser, Klaus ; Landes, Miriam ; Sporrle, Matthias. In: Journal of Business Economics. RePEc:spr:jbecon:v:87:y:2017:i:4:d:10.1007_s11573-016-0834-4.

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2017The Mobile Shopping Engagement: Surveys’ Review and Empirical Study. (2017). Gkiolnta, Eftychia ; Vlachopoulou, Maro ; Saprikis, Vaggelis . In: Journal of Marketing and Consumer Behaviour in Emerging Markets. RePEc:sgm:jmcbem:v:2:i:6:y:2017:p:77-96.

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2017Understanding determinants and barriers of mobile shopping adoption using behavioral reasoning theory. (2017). Gupta, Anil ; Arora, Neelika. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:36:y:2017:i:c:p:1-7.

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2017A contextual perspective on consumers perceived usefulness: The case of mobile online shopping. (2017). Sohn, Stefanie. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:38:y:2017:i:c:p:22-33.

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2017Consumer socialization process: The role of age in childrens online shopping behavior. (2017). Thaichon, Park. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:34:y:2017:i:c:p:38-47.

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2017Store choice behavior of processed food shoppers: The effect of time sensitivity and information. (2017). Kim, Dahye ; Ahn, Byeong-Il. In: 2017 Annual Meeting, July 30-August 1, Chicago, Illinois. RePEc:ags:aaea17:259156.

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2017How do pricing and the representation of price affect consumer evaluation of nursery products? A conjoint analysis. (2017). Zhu, Zhiwen ; Sage, Lynnell ; Huddleston, Patricia ; Behe, Bridget. In: International Food and Agribusiness Management Review. RePEc:ags:ifaamr:264237.

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2017Customer engagement with tourism social media brands. (2017). Harrigan, Paul ; Daly, Timothy ; Miles, Morgan ; Evers, Uwana. In: Tourism Management. RePEc:eee:touman:v:59:y:2017:i:c:p:597-609.

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2017Relationship between customer sentiment and online customer ratings for hotels - An empirical analysis. (2017). Geetha, M ; Sinha, Sumedha ; Singha, Pratap. In: Tourism Management. RePEc:eee:touman:v:61:y:2017:i:c:p:43-54.

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2017Examining impacts of negative reviews and purchase goals on consumer purchase decision. (2017). Weisstein, Fei L ; Zhu, Ying ; Andersen, Peter ; Song, Lei. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:39:y:2017:i:c:p:201-207.

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2017Constituents and consequences of smart customer experience in retailing. (2017). Balaji, M S ; Melewar, T C ; Nguyen, Bang ; Sadeque, Saalem ; Roy, Sanjit Kumar. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:124:y:2017:i:c:p:257-270.

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2017Influencing consumers to choose environment friendly offerings: Evidence from field experiments. (2017). Kristensson, Per ; Soderlund, Magnus ; Wastlund, Erik . In: Journal of Business Research. RePEc:eee:jbrese:v:76:y:2017:i:c:p:89-97.

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2017How language abstractness affects service referral persuasiveness. (2017). Costabile, Michele ; Amatulli, Cesare ; Tassiello, Vito ; de Angelis, Matteo. In: Journal of Business Research. RePEc:eee:jbrese:v:72:y:2017:i:c:p:119-126.

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2017The role of benefits and transparency in shaping consumers’ green perceived value, self-brand connection and brand loyalty. (2017). Lin, Jialing ; Leckie, Civilai ; Lobo, Antonio. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:35:y:2017:i:c:p:133-141.

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2017Investigating the direct and indirect effects of corporate hypocrisy and perceived corporate reputation on consumers’ attitudes toward the company. (2017). Arli, Denni ; Pham, Cuong ; Palmer, Janet ; Grace, Anthony. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:37:y:2017:i:c:p:139-145.

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2017“Towards a co-creation framework in the retail banking services industry: Do demographics influence?â€. (2017). Cambra-Fierro, Jess ; Grott, Emily ; Prez, Lourdes. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:34:y:2017:i:c:p:219-228.

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2017What drives Gen Y loyalty? Understanding the mediated moderating roles of switching costs and alternative attractiveness in the value-satisfaction-loyalty chain. (2017). Chuah, Stephanie Hui-Wen ; Bilgihan, Anil ; Kandampully, Jay ; Marimuthu, Malliga . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:36:y:2017:i:c:p:124-136.

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2017Competitiveness vis-Ã -vis service quality as drivers of customer loyalty mediated by perceptions of regulation and stability in steady and volatile markets. (2017). Baumann, Chris ; Nugraha, Albert ; Hamin, Hamin ; Hoadley, Susan. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:36:y:2017:i:c:p:62-74.

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2017Assessing the Efficiency of Public Universities through DEA. A Case Study. (2017). Visbal-Cadavid, Delimiro ; Guijarro, Francisco ; Martinez-Gomez, Monica. In: Sustainability. RePEc:gam:jsusta:v:9:y:2017:i:8:p:1416-:d:107966.

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2017Assessing the financial and outreach efficiency of microfinance institutions: Do age and size matter?. (2017). Wijesiri, Mahinda ; Meoli, Michele ; Yaron, Jacob . In: Journal of Multinational Financial Management. RePEc:eee:mulfin:v:40:y:2017:i:c:p:63-76.

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2017Technical efficiency and total factor productivity of rural banks in Ghana. (2017). OTENG-ABAYIE, ERIC ; Aye, Goodness. In: Cogent Economics & Finance. RePEc:taf:oaefxx:v:5:y:2017:i:1:p:1366088.

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2017Using an ensemble classifier based on sequential floating forward selection for financial distress prediction problem. (2017). Fallahpour, Saeid ; Zadeh, Mohammad Hendijani ; Lakvan, Eisa Norouzian. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:34:y:2017:i:c:p:159-167.

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2017Disruptions versus more disruptions: How the Amazon dash button is altering consumer buying patterns. (2017). Farah, Maya F ; Ramadan, Zahy B. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:39:y:2017:i:c:p:54-61.

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2017The effects of online social networking on retail consumer dynamics in the attractions industry: The case of ‘E-da’ theme park, Taiwan. (2017). Fotiadis, Anestis K ; Stylos, Nikolaos. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:124:y:2017:i:c:p:283-294.

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2017“Make me feel special†: Are hierarchical loyalty programs a panacea for all brands? The role of brand concept. (2017). Chaabane, Aida Mimouni ; Pez, Virginie. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:38:y:2017:i:c:p:108-117.

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2017Smart technologies and shopping experience: Are gamification interfaces effective? The case of the Smartstore. (2017). Leclercq, Thomas ; Garnier, Marion ; Poncin, Ingrid ; ben Mimoun, Mohammed Slim. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:124:y:2017:i:c:p:320-331.

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2017Exploring the elements of consumer nostalgia in retailing: Evidence from a content analysis of retailer collages. (2017). Shin, Hyunju ; Parker, Janna . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:35:y:2017:i:c:p:1-11.

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2017Comfort in brick and mortar shopping experiences: Examining antecedents and consequences of comfortable retail experiences. (2017). Ainsworth, Jeremy ; Foster, Jamye. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:35:y:2017:i:c:p:27-35.

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2017Multi-sensory congruent cues in designing retail store atmosphere: Effects on shoppers’ emotions and purchase behavior. (2017). Helmefalk, Miralem ; Hultn, Bertil. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:38:y:2017:i:c:p:1-11.

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2017Examining the role of store design on consumers’ cross-sectional perceptions of retail brand loyalty. (2017). Murray, John ; Teller, Christoph ; Elms, Jonathan. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:38:y:2017:i:c:p:147-156.

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2017Consumer emotions: Determinants and outcomes in a shopping mall. (2017). Das, Gopal ; Varshneya, Geetika . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:38:y:2017:i:c:p:177-185.

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2017Influence of sensory stimuli on brand experience, brand equity and purchase intention. (2017). Moreira, Antonio C ; Santiago, Ramiro ; Fortes, Nuno. In: Journal of Business Economics and Management. RePEc:taf:jbemgt:v:18:y:2017:i:1:p:68-83.

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2017The Effect of Relationship Marketing Orientation on Brand Equity (Case Study: Privileged Branches of Sepah Bank in Tehran). (2017). Azar, Nasim Khoshbahar ; Mehrani, Hormoz. In: International Review of Management and Marketing. RePEc:eco:journ3:2017-05-19.

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2017An integrated retailer image and brand equity framework: Re-examining, extending, and restructuring retailer brand equity. (2017). Anselmsson, Johan ; Tunca, Burak ; Burt, Steve . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:38:y:2017:i:c:p:194-203.

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2017Flagship stores for FMCG national brands: Do they improve brand cognitions and create favorable consumer reactions?. (2017). Nierobisch, Tim ; Jahn, Steffen ; Dannewald, Till ; Toporowski, Waldemar. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:34:y:2017:i:c:p:117-137.

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2017Consumer experiences, attitude and behavioral intention toward online food delivery (OFD) services. (2017). Sern, Vincent Cheow ; Rezaei, Sajad ; Goh, See-Kwong. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:35:y:2017:i:c:p:150-162.

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2017Products moving along channels, consumers cross channels. (2017). Aiello, Gaetano . In: MERCATI E COMPETITIVITÀ. RePEc:fan:mcmcmc:v:html10.3280/mc2017-001001.

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2017Extending the Theory of Planned Behavior to examine the role of anticipated negative emotions on channel intention: The case of an embarrassing product. (2017). Londono, Juan Carlos ; Elms, Jonathan ; Davies, Keri . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:36:y:2017:i:c:p:8-20.

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2017Mitigating customers’ negative responses to physical presence reduction. (2017). Tojib, Dewi ; Khajehzadeh, Saman . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:37:y:2017:i:c:p:109-118.

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2017Omnichannel-based promotions’ effects on purchase behavior and brand image. (2017). Blom, Angelica ; Hess, Ronald L ; Lange, Fredrik . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:39:y:2017:i:c:p:286-295.

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2017How motivations for CSR and consumer-brand social distance influence consumers to adopt pro-social behavior. (2017). Mantovani, Danielle ; Negro, Angela ; de Andrade, Lucas Magalhes. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:36:y:2017:i:c:p:156-163.

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2017Social media use for travel purposes: a cross cultural comparison between Portugal and the UK. (2017). Amaro, Suzanne ; Duarte, Paulo . In: Information Technology & Tourism. RePEc:spr:infott:v:17:y:2017:i:2:d:10.1007_s40558-017-0074-7.

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2017Improving travel decision support satisfaction with smart tourism technologies: A framework of tourist elaboration likelihood and self-efficacy. (2017). Nam, Kichan ; Yoo, Chul Woo ; Goo, Jahyun ; Woo, Mina ; Huang, Derrick C. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:123:y:2017:i:c:p:330-341.

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2017The influences and consequences of being digitally connected and/or disconnected to travellers. (2017). Tanti, Adrian ; Buhalis, Dimitrios. In: Information Technology & Tourism. RePEc:spr:infott:v:17:y:2017:i:1:d:10.1007_s40558-017-0081-8.

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2017Explaining Satisfaction at a Foreign Tourism Destination – an Intra-Generational Approach. Evidence within Generation Y from South Africa and Romania. (2017). Purcarea, Theodor ; Negricea, Costel ; Edu, Tudor ; Haydam, Norbert . In: The AMFITEATRU ECONOMIC journal. RePEc:aes:amfeco:v:45:y:2017:i:19:p:528.

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2017Enfoque teórico multidisciplinar para la provisión electrónica de servicios. (2017). Prodanova, Jana ; Jimenez, Nadia ; San-Martin, Sonia. In: DOCFRADIS Working Papers. RePEc:ovr:docfra:1705.

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2017The Travel Agency Website – Factor for Business Success. (2017). Adina, Baltescu Codruea. In: Ovidius University Annals, Economic Sciences Series. RePEc:ovi:oviste:v:xvii:y:2017:i:2:p:371-375.

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2017The Moderating Factors of Click on Intrusive Online Advertising. (2017). Fakhir, Sarah. In: Journal of Emerging Trends in Marketing and Management. RePEc:aes:jetimm:v:1:y:2017:i:1:p:164-170.

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2017Customers relationship with their grocery store: Direct and moderating effects from store format and loyalty programs. (2017). Filipe, Sandra ; de Ftima, Maria ; Marques, Susana Henriques . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:37:y:2017:i:c:p:78-88.

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2017Influences of the perceived value on actual repurchasing behavior: Empirical exploration in a retailing context. (2017). Mencarelli, Rmi ; Lombart, Cindy. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:38:y:2017:i:c:p:12-21.

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2017Mapping the luxury research landscape: A bibliometric citation analysis. (2017). Gurzki, Hannes ; Woisetschlager, David M. In: Journal of Business Research. RePEc:eee:jbrese:v:77:y:2017:i:c:p:147-166.

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2017“I’ll wait for him†: Understanding when female shoppers prefer working with gay male sales associates. (2017). Rosenbaum, Mark S ; Russell-Bennett, Rebekah. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:36:y:2017:i:c:p:172-179.

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2017Financial literacy, financial advice, and financial behavior. (2017). Stolper, Oscar A ; Walter, Andreas. In: Journal of Business Economics. RePEc:spr:jbecon:v:87:y:2017:i:5:d:10.1007_s11573-017-0853-9.

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2017Speaking up against service unfairness: The role of negative meta-perceptions. (2017). Ho, Ting Hin ; Khajehzadeh, Saman ; Tojib, Dewi. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:35:y:2017:i:c:p:12-19.

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2017Constructing brand value proposition statements: a systematic literature review. (2017). Goldring, Deborah. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:5:y:2017:i:2:d:10.1057_s41270-017-0014-6.

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2017The path-to-purchase is paved with digital opportunities: An inventory of shopper-oriented retail technologies. (2017). Brengman, Malaika ; Smolders, Annelien ; Schning, Johannes ; Willems, Kim ; Luyten, Kris . In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:124:y:2017:i:c:p:228-242.

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2017The effect of digital design in retail banking on customers’ commitment and loyalty: The mediating role of positive affect. (2017). Reydet, Sabine ; Carsana, Laurence. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:37:y:2017:i:c:p:132-138.

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2017Thank you for the music – or not? The effects of in-store music in service settings. (2017). Michel, Anne ; Gayer, Leonie ; Baumann, Chris. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:36:y:2017:i:c:p:21-32.

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2017Modelling the Enablers of Agile Performance in Healthcare Organization: A TISM Approach. (2017). Patri, Rojalin ; Suresh, M. In: Global Journal of Flexible Systems Management. RePEc:spr:gjofsm:v:18:y:2017:i:3:d:10.1007_s40171-017-0160-x.

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2017Modified ISM/TISM Process with Simultaneous Transitivity Checks for Reducing Direct Pair Comparisons. (2017). Sushil, Professor. In: Global Journal of Flexible Systems Management. RePEc:spr:gjofsm:v:18:y:2017:i:4:d:10.1007_s40171-017-0167-3.

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2017Technological capabilities and supply chain resilience of firms: A relational analysis using Total Interpretive Structural Modeling (TISM). (2017). Rajesh, R. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:118:y:2017:i:c:p:161-169.

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2017Generic drugs in times of economic crisis: Are there changes in consumer purchase intention?. (2017). Ferreira, Vinicius Lins ; da Veiga, Claudimar Pereira ; Maria, Denise ; Pontarolo, Roberto ; Ramires, Yohanna ; Scalercio, Priscila ; Kudlawicz-Franco, Claudineia ; Pereira, Cssia Rita. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:37:y:2017:i:c:p:1-7.

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2017Web functionality, web content, information security, and online tourism service continuance. (2017). Liao, Ziqi ; Shi, Xinping . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:39:y:2017:i:c:p:258-263.

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2017Ethical work climate, employee commitment and proactive customer service performance: Test of the mediating effects of organizational politics. (2017). Yin, Patricia Yin ; Chong, Chooi Ling ; Hsu, Yen-Chen ; Lien, Bella Ya-Hui . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:35:y:2017:i:c:p:20-26.

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2017Understanding nature of store ambiance and individual impulse buying tendency on impulsive purchasing behaviour: an emerging market perspective. (2017). Parsad, Chandan ; Tata, Vijay Sai ; Prashar, Sanjeev. In: DECISION: Official Journal of the Indian Institute of Management Calcutta. RePEc:spr:decisn:v:44:y:2017:i:4:d:10.1007_s40622-017-0168-2.

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2017Does brand orientation contribute to retailers’ success? An empirical study in the South African market. (2017). Schmidt, Holger J ; Mugobo, Virimai ; Steenkamp, Pieter ; Mason, Roger. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:38:y:2017:i:c:p:210-222.

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2017From perceptions to propositions: Profiling customer value across retail contexts. (2017). Rintamki, Timo ; Kirves, Kaisa. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:37:y:2017:i:c:p:159-167.

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2017Fundamental patterns of in-store shopper behavior. (2017). Wright, Malcolm ; Sorensen, Herb ; Page, Bill ; Kennedy, Rachel ; Sharp, Anne ; Trinh, Giang ; Anderson, Katherine ; Bogomolova, Svetlana. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:37:y:2017:i:c:p:182-194.

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2017Employee display of burnout in the service encounter and its impact on customer satisfaction. (2017). Sderlund, Magnus. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:37:y:2017:i:c:p:168-176.

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2017The effects of distributive, procedural, and interactional justice on customer retention: An empirical investigation in the mobile telecom industry in Tunisia. (2017). Bahri-Ammari, Nedra ; Bilgihan, Anil. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:37:y:2017:i:c:p:89-100.

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2017Aesthetic labor and visible diversity: The role in retailing service encounters. (2017). Quach, Sara ; Thaichon, Park ; Jebarajakirthy, Charles. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:38:y:2017:i:c:p:34-43.

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2017Retailers and manufacturers price-promotion decisions: Intuitive or evidence-based?. (2017). Bogomolova, Svetlana ; Kennedy, Rachel ; Szabo, Marietta . In: Journal of Business Research. RePEc:eee:jbrese:v:76:y:2017:i:c:p:189-200.

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2017Iconic art infusion in luxury retail strategies: Unveiling the potential. (2017). Pino, Giovanni ; Nataraajan, Rajan ; Guido, Gianluigi. In: Journal of Global Scholars of Marketing Science. RePEc:taf:jgsmks:v:27:y:2017:i:2:p:136-147.

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2017Why Do Customers Use Smartphones for Shopping in Omnichannel Environments? Proposition and Testing the Factor Structure of Items for Customer–Smartphone Structural Equation Model (PLS-SEM). (2017). Hubner, Philipp . In: Journal of Emerging Trends in Marketing and Management. RePEc:aes:jetimm:v:1:y:2017:i:1:p:22-29.

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2017Moderating effect of price perception on factors affecting attitude towards online shopping. (2017). Sarkar, Subhro ; Khare, Arpita. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:5:y:2017:i:2:d:10.1057_s41270-017-0018-2.

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2017Factors affecting current users’ attitude towards e-auctions in China: An extended TAM study. (2017). Li, Rui ; Fiore, Ann Marie ; Chung, Te-Lin . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:34:y:2017:i:c:p:19-29.

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2017Consumer processing of mobile online stores: Sources and effects of processing fluency. (2017). Sohn, Stefanie. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:36:y:2017:i:c:p:137-147.

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2017Understanding the intention to use mobile shopping applications and its influence on price sensitivity. (2017). Natarajan, Thamaraiselvan ; Kasilingam, Dharun Lingam ; Balasubramanian, Senthil Arasu. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:37:y:2017:i:c:p:8-22.

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2017Mobile phones and the practice of shopping: A study of how young adults use smartphones to shop. (2017). Fuentes, Christian ; Svingstedt, Anette. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:38:y:2017:i:c:p:137-146.

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2017Smartphones and the reconfiguration of retailscapes: Stores, shopping, and digitalization. (2017). Fuentes, Christian ; Svingstedt, Anette ; Bckstrm, Kristina. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:39:y:2017:i:c:p:270-278.

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2017Impact of customers assessment of website attributes on e-relationship in the securities brokerage industry: A multichannel perspective. (2017). Toufaily, Elissar ; Pons, Frank. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:34:y:2017:i:c:p:58-69.

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2017Understanding omni-channel shopping value: A mixed-method study. (2017). Hur, Elodie ; Ackermann, Claire-Lise ; Picot-Coupey, Karine. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:39:y:2017:i:c:p:314-330.

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2017Measuring the shoppers attitude toward the point of sale display: Scale development and validation. (2017). Horstmann, Felix. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:36:y:2017:i:c:p:112-123.

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2017Exploring gender differences in acceptance of mobile computing devices among college students. (2017). Liu, Dawei ; Guo, Xiaohong . In: Information Systems and e-Business Management. RePEc:spr:infsem:v:15:y:2017:i:1:d:10.1007_s10257-016-0315-x.

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2017The role of emotions in utilitarian service settings: The effects of emotional satisfaction on product perception and behavioral intentions. (2017). Ladhari, Riadh ; Dufour, Batrice ; Souiden, Nizar. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:34:y:2017:i:c:p:10-18.

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2017The effect of a limited-edition offer following brand dilution on consumer attitudes toward a luxury brand. (2017). Shin, Hyunju ; Mothersbaugh, David ; Eastman, Jacqueline K. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:38:y:2017:i:c:p:59-70.

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Recent citations (cites in year: CiY)

Recent citations received in 2017
YearCiting document
2017Revision and Validation of Retail Service Quality Scale in Branchless Banking. (2017). Hunjra, Ahmed ; Azam, Rauf i ; Ali, Tehreem. In: Business & Economic Review. RePEc:bec:imsber:v:9:y:2017:i:3:p:184-216.

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2017Multi-Product Category Choices Labeled for Ecological Footprints: Exploring Psychographics and Evolved Psychological Biases for Characterizing Latent Consumer Classes. (2017). Steiner, B E ; Grebitus, C ; Peschel, A O. In: Ecological Economics. RePEc:eee:ecolec:v:140:y:2017:i:c:p:251-264.

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2017Mitigating customers’ negative responses to physical presence reduction. (2017). Tojib, Dewi ; Khajehzadeh, Saman . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:37:y:2017:i:c:p:109-118.

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2017Multi-sensory congruent cues in designing retail store atmosphere: Effects on shoppers’ emotions and purchase behavior. (2017). Helmefalk, Miralem ; Hultn, Bertil. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:38:y:2017:i:c:p:1-11.

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2017Consumer emotions: Determinants and outcomes in a shopping mall. (2017). Das, Gopal ; Varshneya, Geetika . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:38:y:2017:i:c:p:177-185.

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2017An integrated retailer image and brand equity framework: Re-examining, extending, and restructuring retailer brand equity. (2017). Anselmsson, Johan ; Tunca, Burak ; Burt, Steve . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:38:y:2017:i:c:p:194-203.

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2017How organizational identification among retail employees is affected by advertising. (2017). ROSENGREN, SARA ; Bondesson, Niklas. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:38:y:2017:i:c:p:204-209.

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2017A contextual perspective on consumers perceived usefulness: The case of mobile online shopping. (2017). Sohn, Stefanie. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:38:y:2017:i:c:p:22-33.

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2017The effect of a limited-edition offer following brand dilution on consumer attitudes toward a luxury brand. (2017). Shin, Hyunju ; Mothersbaugh, David ; Eastman, Jacqueline K. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:38:y:2017:i:c:p:59-70.

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2017Consumer response to price changes in higher-priced brands. (2017). Huang, Ava ; Greenacre, Luke ; Lockshin, Larry ; Dawes, John . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:39:y:2017:i:c:p:1-10.

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2017The battle of traditional retailers versus discounters: The role of PL tiers. (2017). Hkelekli, Gizem ; Verboven, Frank ; Lamey, Lien. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:39:y:2017:i:c:p:11-22.

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2017Does opinion leadership influence service evaluation and loyalty intentions? Evidence from an arts services provider. (2017). Flores-Zamora, Javier ; Garca-Madariaga, Jess. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:39:y:2017:i:c:p:114-122.

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2017Channels for search and purchase: Does mobile Internet matter?. (2017). Swait, Joffre ; Singh, Sonika. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:39:y:2017:i:c:p:123-134.

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2017Health and cosmetics: Investigating consumers’ values for buying organic personal care products. (2017). Mutum, Dilip ; Nguyen, Bang ; Soon, Pat Chen ; Ghazali, Ezlika . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:39:y:2017:i:c:p:154-163.

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2017Exploring the origin of retail stores in Europe: Evidence from Southern Italy from the 6th century BCE to the 3rd century BCE. (2017). Pantano, Eleonora ; Dennis, Charles. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:39:y:2017:i:c:p:243-249.

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2017Smartphones and the reconfiguration of retailscapes: Stores, shopping, and digitalization. (2017). Fuentes, Christian ; Svingstedt, Anette ; Bckstrm, Kristina. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:39:y:2017:i:c:p:270-278.

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2017Omnichannel-based promotions’ effects on purchase behavior and brand image. (2017). Blom, Angelica ; Hess, Ronald L ; Lange, Fredrik . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:39:y:2017:i:c:p:286-295.

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2017Fostering Employee Pro-Environmental Behaviour: Does Emotional Intelligence Matters?. (2017). Aziz, Faiq ; Baskaran, Shathees ; Mahadi, Nomahaza. In: International Journal of Academic Research in Business and Social Sciences. RePEc:hur:ijarbs:v:7:y:2017:i:10:p:567-575.

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2017The Role of Utilitarian and Hedonic Values on Users Continued Usage and Purchase Intention in a Social Commerce Environment. (2017). Chen, Wen-Kuo ; Chang, Dong-Shang. In: Journal of Economics and Management. RePEc:jec:journl:v:13:y:2017:i:2:p:193-220.

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2017Using Multiple Correspondence Analysis to Evaluate Selected Aspects of Behaviour of Consumers Purchasing Local Food Products. (2017). Anova, Petra ; Laputkova, Adriana ; Svobodova, Jitka. In: Acta Universitatis Agriculturae et Silviculturae Mendelianae Brunensis. RePEc:mup:actaun:actaun_2017065062083.

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2017Understanding nature of store ambiance and individual impulse buying tendency on impulsive purchasing behaviour: an emerging market perspective. (2017). Parsad, Chandan ; Tata, Vijay Sai ; Prashar, Sanjeev. In: DECISION: Official Journal of the Indian Institute of Management Calcutta. RePEc:spr:decisn:v:44:y:2017:i:4:d:10.1007_s40622-017-0168-2.

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2017Investigating the Impact of Service Quality Dimensions on Reputation and Brand Trust. (2017). Esmaeilpour, Majid ; Mirzaei, Mahnaz ; Sayadi, Amrollah. In: International Journal of Business and Economic Sciences Applied Research (IJBESAR). RePEc:tei:journl:v:10:y:2017:i:3:p:7-17.

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Recent citations received in 2016
YearCiting document
2016A quest for green consumerism in Sri Lankan context: An application of comprehensive model. (2016). Achchuthan, S ; Velnampy, T. In: Asian Journal of Empirical Research. RePEc:asi:ajoerj:2016:p:59-76.

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2016Enhancing patients hospital satisfaction by taking advantage of interpersonal similarity. (2016). Luther, Louisa ; Rummelhagen, Katja ; Benkenstein, Martin. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:30:y:2016:i:c:p:50-58.

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2016Please explain why it happened! How perceived justice and customer involvement affect post co-recovery evaluations: A study of Iranian online shoppers. (2016). Gohary, Ali ; Alizadeh, Hamid ; Hamzelu, Bahman. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:31:y:2016:i:c:p:127-142.

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2016Understanding effects of co-creation on cognitive, affective and behavioral evaluations in service recovery: An ethnocultural analysis. (2016). Gohary, Ali ; Hanzaee, Kambiz Heidarzadeh ; Pourazizi, Lida ; Hamzelu, Bahman. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:31:y:2016:i:c:p:182-198.

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2016An empirical study of the relationship between shopping environment, customer perceived value, satisfaction, and loyalty in the UAE malls context. (2016). El-Adly, Mohammed Ismail ; Eid, Riyad. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:31:y:2016:i:c:p:217-227.

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2016Consumers purchasing decisions regarding environmentally friendly products: An empirical analysis of German consumers. (2016). Moser, Andrea K. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:31:y:2016:i:c:p:389-397.

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2016Private label usage and store loyalty: The moderating impact of shopping value. (2016). Apek, Alayda ; Alter, Burcu ; Akan, Nilay. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:31:y:2016:i:c:p:72-79.

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2016Time-dependent demand and utility-sensitive sale price in a retailing system. (2016). Afshar-Nadjafi, Behrouz ; Khamseh, Alireza ; Mashatzadeghan, Hamidreza. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:32:y:2016:i:c:p:171-174.

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2016A relational performance model for developing innovation and long-term orientation in retail franchise organizations. (2016). Shockley, Jeff ; Turner, Tobin. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:32:y:2016:i:c:p:175-188.

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2016A risk worth taking: Perceived risk as moderator of satisfaction, loyalty, and willingness-to-pay premium price. (2016). Casidy, Riza ; Wymer, Walter . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:32:y:2016:i:c:p:189-197.

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2016Do the warning notices decrease or increase opportunistic behavior in cinemas?. (2016). Chen, Yi-Mu ; Huang, Tseng-Lung. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:32:y:2016:i:c:p:227-233.

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2016An experimental study to investigate the impact of image interactivity on the perception of luxury in an online shopping context. (2016). Beuckels, Emma ; Hudders, Liselot . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:33:y:2016:i:c:p:135-142.

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2016Switching behavior of U.S. mobile phone service customers after providers shift from contract to no contract mobile phone service plans. (2016). Tesfom, Goitom ; Culver, Jeffrey N ; Birch, Nancy J. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:33:y:2016:i:c:p:154-163.

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2016Evaluating the effect of corporate social responsibility communication on mobile telephone customers. (2016). Chomvilailuk, Rojanasak ; Butcher, Ken . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:33:y:2016:i:c:p:164-170.

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2016Consumers acceptance of smart virtual closets. (2016). Perry, Anna. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:33:y:2016:i:c:p:171-177.

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2016Dark motives-counterfeit purchase framework: Internal and external motives behind counterfeit purchase via digital platforms. (2016). Thaichon, Park ; Quach, Sara. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:33:y:2016:i:c:p:82-91.

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2016Altruistic or egoistic: Which value promotes organic food consumption among young consumers? A study in the context of a developing nation. (2016). Yadav, Rambalak . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:33:y:2016:i:c:p:92-97.

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2016Pro-environmental purchase behaviour: The role of consumers biospheric values. (2016). Nguyen, The Ninh ; Greenland, Steven ; Lobo, Antonio. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:33:y:2016:i:c:p:98-108.

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2016Enhanced Huff model for estimating Park and Ride (PnR) catchment areas in Perth, WA. (2016). Lin, Ting ; Cao, Buyang ; Taplin, John ; Smith, Brett ; Olaru, Doina ; Robinson, Todd P ; Xia, Jianhong. In: Journal of Transport Geography. RePEc:eee:jotrge:v:54:y:2016:i:c:p:336-348.

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2016Learning to foresee the effects of social identity complexity and need for social approval on technology brand loyalty. (2016). Lin, Chieh-Peng ; Wu, Po-Hsuan . In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:111:y:2016:i:c:p:188-197.

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2016Online branding: Development of hotel branding through interactivity theory. (2016). Barreda, Albert A ; Okumus, Fevzi ; Nusair, Khaldoon ; Bilgihan, Anil. In: Tourism Management. RePEc:eee:touman:v:57:y:2016:i:c:p:180-192.

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2016Expression of Personalization while Developing Long-Term Relationships with Service Customers. (2016). Banyte, Jurate ; Kakneviciene, Inga ; Rutelione, Ausra ; Gadeikiene, Agne . In: Engineering Economics. RePEc:exl:25engi:v:27:y:2016:i:4:p:462-471.

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2016Decision-making Behaviours toward Online Shopping. (2016). Wei, Liying. In: International Journal of Marketing Studies. RePEc:ibn:ijmsjn:v:8:y:2016:i:3:p:111-121.

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2016Why generation Y prefers online shopping: a study of young customers of India. (2016). Swarnakar, Pradip ; Kumar, Sanjay. In: International Journal of Business Forecasting and Marketing Intelligence. RePEc:ids:ijbfmi:v:2:y:2016:i:3:p:215-232.

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2016THE IMPACT OF ENTREPRENEURSHIP EDUCATION ON ENTREPRENEURIAL INTENTION: THE UAE CONTEXT. (2016). Dhiaf, Mohamed Mahjoub ; Khalifa, Ali Hadj . In: Polish Journal of Management Studies. RePEc:pcz:journl:v:14:y:2016:i:1:p:119-128.

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Recent citations received in 2015
YearCiting document
2015Bootstrapping efficiency scores of microfinance institutions in West African economic and monetary union. (2015). Kablan, Akassi ; Boussemart, Jean-Philippe. In: Economics Bulletin. RePEc:ebl:ecbull:eb-15-00343.

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2015Sustainability labels on coffee: Consumer preferences, willingness-to-pay and visual attention to attributes. (2015). Van Loo, Ellen ; Nayga, Rodolfo ; Verbeke, Wim ; Zhang, Baoyue ; Seo, Han-Seok ; Caputo, Vincenzina. In: Ecological Economics. RePEc:eee:ecolec:v:118:y:2015:i:c:p:215-225.

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2015How do you feel when you see a list of prices? the interplay among price dispersion, perceived risk and initial trust in Chinese C2C market. (2015). Wu, Kewen ; Zhao, Yuxiang ; Noorian, Zeinab ; Vassileva, Julita . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:25:y:2015:i:c:p:36-46.

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2015The influence of relationship marketing orientation on brand equity in banks. (2015). Yoganathan, Dhanushanthini ; Thaichon, Paramaporn ; Jebarajakirthy, Charles. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:26:y:2015:i:c:p:14-22.

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2015A two-dimensional model of trust–value–loyalty in service relationships. (2015). Yean, Joe Choon ; Alpert, Frank ; Malhotra, Naresh K. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:26:y:2015:i:c:p:23-31.

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2015“What does a woman want?†The moderating effect of age in female consumption. (2015). Tsarenko, Yelena ; Strizhakova, Yuliya. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:26:y:2015:i:c:p:41-46.

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2015A valued agent: How ECAs affect website customers satisfaction and behaviors. (2015). ben Mimoun, Mohammed Slim ; Poncin, Ingrid. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:26:y:2015:i:c:p:70-82.

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2015The effects of harm directions and service recovery strategies on customer forgiveness and negative word-of-mouth intentions. (2015). Casidy, Riza ; Shin, Hyunju. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:27:y:2015:i:c:p:103-112.

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2015Human resources in tourism: Still waiting for change? – A 2015 reprise. (2015). Baum, Tom . In: Tourism Management. RePEc:eee:touman:v:50:y:2015:i:c:p:204-212.

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2015Automated Extraction of Typical Expressions Describing Product Features from Customer Reviews. (2015). Dařena, František ; Ika, Jan ; Daena, Frantiek ; Barak, Karel . In: European Journal of Business Science and Technology. RePEc:men:journl:v:1:y:2015:i:2:p:83-92.

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2015The Influence of Gender and Household Culture on Financial Literacy Knowledge; Attitudes and Behaviour. (2015). Stephen, Agnew ; Trudi, Cameron-Agnew . In: Journal of Financial Management, Markets and Institutions. RePEc:mul:jdp901:doi:10.12831/80529:y:2015:i:1:p:31-50.

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2015Market-oriented Logistics in Bulgarian Trade and Manufacturing Enterprises. (2015). Dragomirov, Nikolay. In: Economic Alternatives. RePEc:nwe:eajour:y:2015:i:4:p:60-71.

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2015Performance of microfinance institutions in achieving the poverty outreach and financial sustainability: When age and size matter?. (2015). Wijesiri, Mahinda ; Meoli, Michele ; Yaron, Jacob . In: MPRA Paper. RePEc:pra:mprapa:69821.

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2015Consumption Values, Personal Characteristics and Behavioral Intentions in Mobile Shopping Adoption. (2015). Assarut, Rujipun ; Eiamkanchanalai, Somkiat . In: Tržište/Market. RePEc:zag:market:v:27:y:2015:i:1:p:21-41.

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Recent citations received in 2014
YearCiting document
2014Increasing the competitiveness through development of an integrated market of agricultural products. (2014). Udov, Andrej ; Milii, Vesna . In: 2014 International Congress, August 26-29, 2014, Ljubljana, Slovenia. RePEc:ags:eaae14:182928.

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2014Why do customers use self-service information technologies in retail? The mediating effect of perceived service quality. (2014). Kallweit, Katrin ; Toporowski, Waldemar ; Spreer, Philipp. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:21:y:2014:i:3:p:268-276.

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2014Conceptualizing the brand in social media community: The five sources model. (2014). Davis, Robert ; Breazeale, Michael ; Piven, Inna. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:21:y:2014:i:4:p:468-481.

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2014Factors affecting Indian shoppers׳ attitude and purchase intention: An empirical check. (2014). Das, Gopal. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:21:y:2014:i:4:p:561-569.

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2014Child socialization practices: Implications for retailers in emerging markets. (2014). Basu, Rituparna ; Sondhi, Neena. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:21:y:2014:i:5:p:797-803.

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2014Perceived usefulness of innovative technology in retailing: Consumers׳ and retailers׳ point of view. (2014). Renko, Sanda ; Druzijanic, Mirna. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:21:y:2014:i:5:p:836-843.

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2014Frontline employees׳ attitudes towards self-service technologies: Threats or opportunity for job performance?. (2014). di Pietro, Loredana ; di Virgilio, Francesca ; Pantano, Eleonora. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:21:y:2014:i:5:p:844-850.

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2014The impact of “e-atmospherics†on physical stores. (2014). Poncin, Ingrid ; ben Mimoun, Mohamed Slim. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:21:y:2014:i:5:p:851-859.

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2014Technology acceptance modeling of augmented reality at the point of sale: Can surveys be replaced by an analysis of online reviews?. (2014). Rese, Alexandra ; Baier, Daniel ; Schreiber, Stefanie. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:21:y:2014:i:5:p:869-876.

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2014Social interaction, convenience and customer satisfaction: The mediating effect of customer experience. (2014). Srivastava, Mala ; Kaul, Dimple. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:21:y:2014:i:6:p:1028-1037.

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2014A consumer typology based on e-service quality and e-satisfaction. (2014). Bressolles, Grgory ; Senecal, Sylvain ; Durrieu, Franois . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:21:y:2014:i:6:p:889-896.

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2014Exploiting consumer–employee–retailer interactions in technology-enriched retail environments through a relational lens. (2014). Pantano, Eleonora ; Migliarese, Piero . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:21:y:2014:i:6:p:958-965.

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2014Profiling the flyer-prone consumer. (2014). Gzquez-Abad, Juan Carlos ; Barrales-Molina, Vanesa ; Martnez-Lpez, Francisco J. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:21:y:2014:i:6:p:966-975.

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2014The Analysis of the Efficiency of Trade Costs Management in Serbia. (2014). Lukic, Radojko. In: Economia. Seria Management. RePEc:rom:econmn:v:17:y:2014:i:2:p:195-209.

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