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International Journal of Services and Operations Management / Inderscience Enterprises Ltd

0.05

Impact Factor

0.04

5-Years IF

3

5-Years H index

Main indicators

Raw data

IF AIF IF5 DOC CDO CCU CIF CIT D2Y C2Y D5Y C5Y %SC CiY II AII
19900.1000 (%)0.04
19910.1000 (%)0.04
19920.09000 (%)0.04
19930.11000 (%)0.05
19940.12000 (%)0.04
19950.19000 (%)0.07
19960.23000 (%)0.09
19970.26000 (%)0.09
19980.28000 (%)0.1
19990.32000 (%)0.13
20000.39000 (%)0.15
20010.39000 (%)0.14
20020.4000 (%)0.17
20030.43000 (%)0.18
20040.48000 (%)0.19
20050.5225251300 (%)0.2
20060.040.510.04224710.021251251 (%)0.2
20070.45267310.0134747 (%)0.18
20080.4837110948731 (11.1%)0.2
20090.4939149163110 (%)0.19
20100.010.460.014919810.01376114911 (33.3%)0.17
20110.4972270106881731 (16.7%)0.19
20120.010.520.017134170.0216121122322 (12.5%)0.19
20130.5807541630.011714326813 (17.6%)0.2
20140.6714871051463061 (20%)0.2
20150.020.610.017556240.01914633384 (%)0.19
20160.020.680.0474636270.0410146336414 (%)0.2
20170.050.730.0475711240.035149836615 (%)20.030.22
IF: Impact Factor: C2Y / D2Y
AIF: Average Impact Factor for series in RePEc in year y
IF5: Impact Factor: C5Y / D5Y
DOC: Number of documents published in year y
CDO: Cumulative number of documents published until year y
CCU: Cumulative number of citations to papers published until year y
CIF: Cumulative impact factor
CIT: Number of citations to papers published in year y
D2Y: Number of articles published in y-1 plus y-2
C2Y: Cites in y to articles published in y-1 plus y-2
D5Y: Number of articles published in y-1 until y-5
C5Y: Cites in y to articles published in y-1 until y-5
%SC: Percentage of selft citations in y to articles published in y-1 plus y-2
CiY: Cites in year y to documents published in year y
II: Immediacy Index: CiY / Documents.
AII: Average Immediacy Index for series in RePEc in year y

 

50 most cited documents in this series:

#YearTitleCited
12005Dynamic analysis of the Newsboy model with early purchase commitments. (2005). Chen, Hairong ; Parlar, Mahmut. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:1:y:2005:i:1:p:56-74.

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8
22008A Data Envelopment Analysis for establishing the financial benchmark of Korean hotels. (2008). Min, Hokey ; Kim, Joungman ; Joo, Seong Jong . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:4:y:2008:i:2:p:201-217.

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4
32005Inverse scheduling with controllable job parameters. (2005). Koulamas, Christos. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:1:y:2005:i:1:p:35-43.

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3
42015A mathematical programming model for a multi-objective supplier selection and order allocation problem with fuzzy objectives. (2015). Kazemi, Nima ; Schwindl, Kurt ; Glock, Christoph H ; Ehsani, Ehsan . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:21:y:2015:i:4:p:435-465.

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3
52012A typology for frontline employee adaptability to gain insights in service customisation: a viewpoint. (2012). Sony, Michael ; Mekoth, Nandakumar. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:12:y:2012:i:4:p:490-508.

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3
62013Environmental practices and performance and their relationships among Kosovo construction companies: a framework for analysis in transition economies. (2013). Ketikidis, Panayiotis H ; Lenny, S C ; Gunasekaran, Angappa ; Lazuras, Lambros ; Hayes, Odran Peter . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:14:y:2013:i:1:p:115-130.

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3
72016Sustainable humanitarian operations: closed-loop supply chain. (2016). Battini, Daria ; Sgarbossa, Fabio ; Persona, Alessandro ; Peretti, Umberto . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:25:y:2016:i:1:p:65-79.

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2
8Suppliers corporate ability and consumer evaluations of a manufacturer. (2017). Kang, Hyunjin ; Lee, Yun Shin ; Kim, Bowon. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:27:y:2017:i:1:p:19-34.

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2
92008Non-identical parallel-machine scheduling using genetic algorithm and fuzzy logic approach. (2008). Raja, K ; Selladurai, V ; Arumugam, C. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:4:y:2008:i:1:p:72-101.

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2
102016Throughput accounting: an overview and framework. (2016). Parkhi, Shilpa ; Punjabi, Lavesh ; Tamraparni, Madhusudhan . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:25:y:2016:i:1:p:1-20.

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2
112012Interrelationship of drivers for agile manufacturing: an Indian experience. (2012). Mishra, Swagatika ; Mahapatra, S S ; Datta, Saurav. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:11:y:2012:i:1:p:35-48.

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2
122011An economic production quantity model with stochastic demand in an imperfect production system. (2011). Sarkar, Biswajit ; Chaudhuri, Kripasindhu ; Sana, Shib Sankar. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:9:y:2011:i:3:p:259-283.

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2
132016A combined confirmatory factor analysis and fuzzy-analytic hierarchy process-TOPSIS (CFAT) framework for measurement of airline service quality. (2016). Raut, Rakesh D ; Jha, Manoj Kumar ; Kamble, Sachin S. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:23:y:2016:i:3:p:347-386.

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2
142012A framework for organisational change management in lean manufacturing implementation. (2012). Nordin, Norani ; Ab, Mohd Nizam ; Wahab, Dzuraidah Abdul . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:12:y:2012:i:1:p:101-117.

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2
152013Optimising a multi-objective reliability assessment in multiple AGV manufacturing system. (2013). Fazlollahtabar, Hamed ; Saidi-Mehrabad, Mohammad. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:16:y:2013:i:3:p:352-372.

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2
162013The impact of total quality management (TQM) on the hospitals performance: an empirical research. (2013). Mohd, Khairul Anuar ; Alolayyan, Main Naser . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:15:y:2013:i:4:p:482-506.

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1
172011Strategic choices and operations strategy: a multiple cases study. (2011). Paiva, Ely Laureano ; Vieira, Luciana Marques. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:10:y:2011:i:2:p:119-135.

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1
182013Lean implementation through value stream mapping: a case study in an Indian pump manufacturing company. (2013). Thirunavukkarasu, S ; Murugesh, R ; Devadasan, S R ; Varadharajan, M ; Ashwin, R ; Bheeman, Balaji Visvanath . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:16:y:2013:i:4:p:506-524.

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1
192007Design and development of modified service failure mode and effects analysis model. (2007). Jegadheesan, C ; Devadasan, S R ; Arunachalam, V P. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:3:y:2007:i:1:p:111-126.

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1
202012Development and analysis of heuristic algorithms for a two-stage supply chain allocation problem with a fixed transportation cost. (2012). Vinay, V P ; Sridharan, R. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:12:y:2012:i:2:p:244-268.

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1
212009The behavioural causes of the bullwhip effect: breaking the mould. (2009). Niranjan, T T ; Aggarwal, Vijay ; Metri, Bhimaraya A. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:5:y:2009:i:3:p:350-374.

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1
222013Solving a generalised precedence multi-objective multi-mode time-cost-quality trade-off project scheduling problem using a modified NSGA-II algorithm. (2013). Amiri, Maghsoud ; Khalili-Damghani, Kaveh ; Abtahi, Amir-Reza . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:14:y:2013:i:3:p:355-372.

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1
232015Coordination of pricing, advertising, and production decisions for multiple products. (2015). Bajwa, Naeem ; Sox, Charles R. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:22:y:2015:i:4:p:495-521.

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1
242013A cost-oriented model for balancing mixed-model assembly lines with multi-manned workstations. (2013). Kazemi, Abolfazl ; Sedighi, Abdolhossein . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:16:y:2013:i:3:p:289-309.

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1
252012Lean implementation in non-repetitive companies: a survey and analysis. (2012). Portioli-Staudacher, Alberto ; Tantardini, Marco . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:11:y:2012:i:4:p:385-406.

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1
262014Using cost-time profile to estimate the product direct cost in multi-production value stream. (2014). Seyedhosseini, Seyed Mohammad ; Ebrahimi-Taleghani, Ahmad . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:18:y:2014:i:3:p:233-257.

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1
272012Humanitarian supply chain management: a critical review. (2012). John, Lijo ; Sridharan, R ; Ramesh, A. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:13:y:2012:i:4:p:498-524.

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1
282015Integrating two-agent scheduling and order acceptance problems to maximise total revenue by bounding each agent penalty function. (2015). Reisi-Nafchi, Mohammad ; Moslehi, Ghasem . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:20:y:2015:i:3:p:358-384.

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1
292011Co-creation and the new marketing mix as an innovative approach for enhancing tourism industry competitiveness in Egypt. (2011). Eraqi, Mohammed I. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:8:y:2011:i:1:p:76-91.

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1
302013Impact of service co-creation on performance of firms: the mediating role of market oriented strategies. (2013). Rajagopal, prof ; Mercado, Pvel Reyes ; Verma, Rajeev . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:15:y:2013:i:4:p:449-466.

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1
312013Benchmarking of rapid prototyping systems using grey relational analysis. (2013). Mahapatra, Siba Sankar ; Panda, Biranchi Narayan . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:16:y:2013:i:4:p:460-477.

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1
322006Optimal single period order size under uncertain demand incorporating freight costs. (2006). Abad, P L. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:2:y:2006:i:1:p:95-108.

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1
332012Performance optimisation of automobile service centre using Taguchi approach. (2012). Sharma, Rishu ; Garg, Suresh . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:12:y:2012:i:2:p:221-243.

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1
342008Service quality dimensions in designing profitable business strategies in Indian two-wheeler services. (2008). Bagodi, Virupaxi ; Mahanty, Biswajit. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:4:y:2008:i:4:p:460-480.

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1
352013Successful green-based initiatives among large corporate entities: a case study from a stakeholder perspective. (2013). Smith, Alan D. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:14:y:2013:i:1:p:95-114.

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1
362015A framework for a customer approach to performance measurement in a service context. (2015). Ukko, Juhani ; Pekkola, Sanna. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:22:y:2015:i:2:p:210-220.

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1
372013Evaluating the effect of machine and routing flexibility on flexible manufacturing system performance. (2013). Singholi, Ajay ; Sharma, Chitra ; Ali, Mohammed . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:16:y:2013:i:2:p:240-261.

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1
382017A hybrid MCDM model for identification and prioritisation of the factors affecting shopping behaviour of foreign tourists. (2017). Maymand, Mohammad Mahmoudi ; Eghbal, Roya ; Bazazzadeh, Seyed Hojjat. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:26:y:2017:i:3:p:294-317.

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1
392014A data envelopment analysis approach for measuring the efficiency in continuous manufacturing lines: a case study. (2014). Pourjavad, Ehsan ; Shirouyehzad, Hadi. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:18:y:2014:i:2:p:142-158.

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1
402008An integrated closed-loop model for service performance management. (2008). Parameshwaran, R. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:4:y:2008:i:1:p:34-55.

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1
412012Three echelon supply chain inventory model for deteriorating items with limited storage facility and lead-time under inflation. (2012). Kumar, Neeraj ; Kumari, Rachna ; Singh, S R. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:13:y:2012:i:1:p:98-118.

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1
422015A single-vendor multi-buyer integrated model with stock- and price-dependent demand under consignment stock policy. (2015). Mandal, P ; Giri, B C. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:20:y:2015:i:2:p:228-245.

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1
432010Organisational design alternatives within international operations networks: a transaction cost perspective. (2010). Leseure, Michel . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:7:y:2010:i:4:p:419-439.

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1
442013A unified framework for the design of service systems. (2013). Trinh, Truong ; Kachitvichyanukul, Voratas. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:15:y:2013:i:3:p:374-388.

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1
452016An empirical study of total quality management and its influences on nurses attitude and service performance in healthcare organisations. (2016). Ju, Ki-Jung ; Park, Byeonghwa . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:24:y:2016:i:2:p:147-166.

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1
462013Efficiency evaluation of a private banks branches with service quality approach by data envelopment analysis. (2013). Tavakoli, Mohammad Mahdi ; Dabestani, Reza ; Shirouyehzad, Hadi. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:16:y:2013:i:4:p:427-442.

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1
472018A Pareto-based approach to optimise aggregate production planning problem considering reliable supplier selection. (2018). Nobari, Arash ; Hajipour, Vahid ; Khierkhah, Amirsaman. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:29:y:2018:i:1:p:59-84.

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1
482012An EOQ model with fuzzy demand and learning in fuzziness. (2012). Glock, Christoph H ; Jaber, Mohamad Y ; Schwindl, Kurt . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:12:y:2012:i:1:p:90-100.

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1
492014Lean concept selection using modified fuzzy TOPSIS: a case study. (2014). Vinodh, S ; Mulanjur, Govind ; Thiagarajan, Arjun . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:18:y:2014:i:3:p:342-357.

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1
502008Service failure, recovery and improvement: the case of a Chinese restaurant. (2008). Cao, Zheng ; Lu, Qiang ; Robb, David . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:4:y:2008:i:2:p:218-242.

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1

50 most relevant documents in this series (papers most cited in the last two years)

#YearTitleCited
12015A mathematical programming model for a multi-objective supplier selection and order allocation problem with fuzzy objectives. (2015). Kazemi, Nima ; Schwindl, Kurt ; Glock, Christoph H ; Ehsani, Ehsan . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:21:y:2015:i:4:p:435-465.

Full description at Econpapers || Download paper

3
22013Environmental practices and performance and their relationships among Kosovo construction companies: a framework for analysis in transition economies. (2013). Ketikidis, Panayiotis H ; Lenny, S C ; Gunasekaran, Angappa ; Lazuras, Lambros ; Hayes, Odran Peter . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:14:y:2013:i:1:p:115-130.

Full description at Econpapers || Download paper

3
32012Interrelationship of drivers for agile manufacturing: an Indian experience. (2012). Mishra, Swagatika ; Mahapatra, S S ; Datta, Saurav. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:11:y:2012:i:1:p:35-48.

Full description at Econpapers || Download paper

2
42005Inverse scheduling with controllable job parameters. (2005). Koulamas, Christos. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:1:y:2005:i:1:p:35-43.

Full description at Econpapers || Download paper

2
52016Sustainable humanitarian operations: closed-loop supply chain. (2016). Battini, Daria ; Sgarbossa, Fabio ; Persona, Alessandro ; Peretti, Umberto . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:25:y:2016:i:1:p:65-79.

Full description at Econpapers || Download paper

2
62012A typology for frontline employee adaptability to gain insights in service customisation: a viewpoint. (2012). Sony, Michael ; Mekoth, Nandakumar. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:12:y:2012:i:4:p:490-508.

Full description at Econpapers || Download paper

2
72016Throughput accounting: an overview and framework. (2016). Parkhi, Shilpa ; Punjabi, Lavesh ; Tamraparni, Madhusudhan . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:25:y:2016:i:1:p:1-20.

Full description at Econpapers || Download paper

2
82016A combined confirmatory factor analysis and fuzzy-analytic hierarchy process-TOPSIS (CFAT) framework for measurement of airline service quality. (2016). Raut, Rakesh D ; Jha, Manoj Kumar ; Kamble, Sachin S. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:23:y:2016:i:3:p:347-386.

Full description at Econpapers || Download paper

2
92012A framework for organisational change management in lean manufacturing implementation. (2012). Nordin, Norani ; Ab, Mohd Nizam ; Wahab, Dzuraidah Abdul . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:12:y:2012:i:1:p:101-117.

Full description at Econpapers || Download paper

2
102008Non-identical parallel-machine scheduling using genetic algorithm and fuzzy logic approach. (2008). Raja, K ; Selladurai, V ; Arumugam, C. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:4:y:2008:i:1:p:72-101.

Full description at Econpapers || Download paper

2

Citing documents used to compute impact factor 8:

YearTitle
2017Modified ISM/TISM Process with Simultaneous Transitivity Checks for Reducing Direct Pair Comparisons. (2017). Sushil, Professor. In: Global Journal of Flexible Systems Management. RePEc:spr:gjofsm:v:18:y:2017:i:4:d:10.1007_s40171-017-0167-3.

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2017Multi-criteria decision methods for CSR management – literature review. (2017). Dos, Anna. In: Managerial Economics. RePEc:agh:journl:v:18:y:2017:i:1:p:63-86.

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2017Mitigating risks of perishable products in the cyber-physical systems based on the extended MRP model. (2017). Bogataj, Marija ; Hudoklin, Domen. In: International Journal of Production Economics. RePEc:eee:proeco:v:193:y:2017:i:c:p:51-62.

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2017Reprint of “Mitigating risks of perishable products in the cyber-physical systems based on the extended MRP model”. (2017). Bogataj, David ; Hudoklin, Domen. In: International Journal of Production Economics. RePEc:eee:proeco:v:194:y:2017:i:c:p:113-125.

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2017A model for the analysis of procurement strategies in the economic order interval environment. (2017). Montanari, Roberto ; Kazemi, Nima ; Shekarian, Ehsan ; Bottani, Eleonora. In: Mathematics and Computers in Simulation (MATCOM). RePEc:eee:matcom:v:134:y:2017:i:c:p:79-98.

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2017Comparing different coordination scenarios in a three-level supply chain system. (2017). Zahran, Siraj K ; Zanoni, Simone ; Jaber, Mohamad Y. In: International Journal of Production Research. RePEc:taf:tprsxx:v:55:y:2017:i:14:p:4068-4088.

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2017Maximizing total job value on a single machine with job selection. (2017). Eun, Joonyup ; Kim, Eun-Seok ; Sung, Chang Sup . In: Journal of the Operational Research Society. RePEc:pal:jorsoc:v:68:y:2017:i:9:d:10.1057_s41274-017-0238-z.

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2017A study on the evaluation of implementation level of lean construction in two Chinese firms. (2017). Li, Shuquan ; Liu, Xin ; Zhou, Yuan ; Wu, Xiuyu . In: Renewable and Sustainable Energy Reviews. RePEc:eee:rensus:v:71:y:2017:i:c:p:846-851.

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Recent citations (cites in year: CiY)

Recent citations received in 2017
YearCiting document
2017Measuring and improving customer retention at authorised automobile workshops after free services. (2017). Kumar, Anil ; Bhatia, Sukhdev ; Chaudhary, Nityanand ; Mehta, Rajneesh ; Khandelwal, Dinesh Kumar ; Luthra, Sunil. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:39:y:2017:i:c:p:93-102.

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2017Measurement of Load and Capacity Flexibility in Manufacturing. (2017). Teich, Enrico ; Claus, Thorsten . In: Global Journal of Flexible Systems Management. RePEc:spr:gjofsm:v:18:y:2017:i:4:d:10.1007_s40171-017-0165-5.

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Recent citations received in 2016
YearCiting document

Recent citations received in 2015
YearCiting document

Recent citations received in 2014
YearCiting document

Warning!! This is still an experimental service. The results of this service should be interpreted with care, especially in research assessment exercises. The processing of documents is automatic. There still are errors and omissions in the identification of references. We are working to improve the software to increase the accuracy of the results.

Source data used to compute the impact factor of RePEc series.

CitEc is a RePEc service, providing citation data for Economics since 2001. Sponsored by INOMICS. Last updated December, 2th 2018. Contact: CitEc Team