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Journal of Retailing / Elsevier

Citation Profile [Updated: 2020-06-03 07:38:54]
5 Years H
31
Impact Factor
1.44
5 Years IF
1.24
Data available in this report

[Raw data] [50 most cited papers] [50 most relevant papers] [cites used to compute IF] [Recent citations ][Frequent citing series ] [more data in EconPapers] [trace new citations] [Missing citations? Add them now] [Incorrect content? Let us know]

Main indicators
Raw Data

 

IF AIF CIF IF5 DOC CDO CIT NCI CCU D2Y C2Y D5Y C5Y SC %SC CiY II AII
1990 0 0.08 0 0 0 0 0 0 0 0 0 0 0.04
1991 0 0.08 0 0 0 0 0 0 0 0 0 0 0.04
1992 0 0.09 0 0 0 0 0 0 0 0 0 0 0.04
1993 0 0.1 0 0 0 0 0 0 0 0 0 0 0.05
1994 0 0.11 0 0 0 0 0 0 0 0 0 0 0.06
1995 0 0.2 0 0 0 0 0 0 0 0 0 0 0.08
1996 0 0.22 0 0 0 0 0 0 0 0 0 0 0.1
1997 0 0.23 0 0 0 0 0 0 0 0 0 0 0.1
1998 0 0.27 0 0 0 0 0 0 0 0 0 0 0.12
1999 0 0.29 0 0 0 0 0 0 0 0 0 0 0.14
2000 0 0.34 0 0 0 0 0 0 0 0 0 0 0.15
2001 0 0.36 0 0 0 0 0 0 0 0 0 0 0.16
2002 0 0.4 0 0 0 0 0 0 0 0 0 0 0.21
2003 0 0.41 0 0 0 0 0 0 0 0 0 0 0.2
2004 0 0.46 0 0 0 0 0 0 0 0 0 0 0.21
2005 0 0.47 0 0 0 0 0 0 0 0 0 0 0.22
2006 0 0.47 0 0 0 0 0 0 0 0 0 0 0.21
2007 0 0.42 0 0 0 0 0 0 0 0 0 0 0.19
2008 0 0.45 0.97 0 35 35 525 34 34 0 0 33 97.1 34 0.97 0.21
2009 0.69 0.44 1.94 0.69 42 77 728 149 183 35 24 35 24 138 92.6 39 0.93 0.21
2010 0.58 0.44 0.72 0.58 33 110 373 79 262 77 45 77 45 29 36.7 2 0.06 0.18
2011 0.79 0.46 1.15 0.75 46 156 524 179 441 75 59 110 82 117 65.4 9 0.2 0.21
2012 0.57 0.47 0.99 0.73 37 193 309 191 632 79 45 156 114 93 48.7 2 0.05 0.19
2013 0.59 0.53 1 0.74 32 225 271 224 856 83 49 193 143 51 22.8 1 0.03 0.22
2014 0.55 0.55 1.06 0.84 39 264 261 281 1137 69 38 190 160 63 22.4 5 0.13 0.21
2015 0.62 0.55 1.35 0.88 40 304 302 410 1548 71 44 187 164 100 24.4 9 0.23 0.21
2016 1.03 0.56 1.62 1.18 35 339 120 548 2096 79 81 194 229 87 15.9 9 0.26 0.2
2017 1.17 0.58 1.78 1.17 35 374 135 666 2762 75 88 183 214 80 12 18 0.51 0.21
2018 0.81 0.7 1.64 1.1 20 394 23 647 3409 70 57 181 200 52 8 1 0.05 0.28
2019 1.44 0.88 1.82 1.24 25 419 8 763 4172 55 79 169 209 71 9.3 4 0.16 0.33
IF: Impact Factor: C2Y / D2Y
AIF: Average Impact Factor for series in RePEc in year y
CIF: Cumulative impact factor
IF5: Impact Factor: C5Y / D5Y
DOC: Number of documents published in year y
CDO: Cumulative number of documents published until year y
CIT: Number of citations to papers published in year y
NCI: Number of citations in year y
CCU: Cumulative number of citations to papers published until year y
D2Y: Number of articles published in y-1 plus y-2
C2Y: Cites in y to articles published in y-1 plus y-2
D5Y: Number of articles published in y-1 until y-5
C5Y: Cites in y to articles published in y-1 until y-5
SC: selft citations in y to articles published in y-1 plus y-2
%SC: Percentage of selft citations in y to articles published in y-1 plus y-2
CiY: Cites in year y to documents published in year y
II: Immediacy Index: CiY / Documents.
AII: Average Immediacy Index for series in RePEc in year y
50 most cited documents in this series
#YearTitleCited
12009Customer Experience Creation: Determinants, Dynamics and Management Strategies. (2009). Verhoef, Peter C ; Schlesinger, Leonard A ; Tsiros, Michael ; Roggeveen, Anne ; Parasuraman, A ; Lemon, Katherine N. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:1:p:31-41.

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174
22009Customer Experience Management in Retailing: Understanding the Buying Process. (2009). Puccinelli, Nancy M ; Stewart, David ; Raghubir, Priya ; Price, Robert ; Grewal, Dhruv ; Goodstein, Ronald C. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:1:p:15-30.

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143
32009Customer Experience Management in Retailing: An Organizing Framework. (2009). Grewal, Dhruv ; Kumar, V ; Levy, Michael. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:1:p:1-14.

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108
42008The dynamics of online word-of-mouth and product sales—An empirical investigation of the movie industry. (2008). Duan, Wenjing ; Whinston, Andrew B ; Gu, Bin. In: Journal of Retailing. RePEc:eee:jouret:v:84:y:2008:i:2:p:233-242.

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90
52008Multichannel Shopper Segments and Their Covariates. (2008). Konu, Umut ; Neslin, Scott A ; Verhoef, Peter C. In: Journal of Retailing. RePEc:eee:jouret:v:84:y:2008:i:4:p:398-413.

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72
62011Innovations in Retail Business Models. (2011). Sorescu, Alina ; Bridges, Cheryl ; Rangaswamy, Arvind ; Singh, Jagdip ; Frambach, Ruud T. In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:s1:p:s3-s16.

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58
72010Transaction Cost Economics: The Natural Progression. (2010). Williamson, Oliver. In: Journal of Retailing. RePEc:eee:jouret:v:86:y:2010:i:3:p:215-226.

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58
82009Communication and Promotion Decisions in Retailing: A Review and Directions for Future Research. (2009). Ailawadi, Kusum L ; Shankar, Venkatesh ; Gauri, Dinesh K ; Donthu, Naveen ; Beauchamp, J P. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:1:p:42-55.

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55
92012Common Method Bias in Marketing: Causes, Mechanisms, and Procedural Remedies. (2012). MacKenzie, Scott B ; Podsakoff, Philip M. In: Journal of Retailing. RePEc:eee:jouret:v:88:y:2012:i:4:p:542-555.

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54
102011Innovations in Shopper Marketing: Current Insights and Future Research Issues. (2011). Shankar, Venkatesh ; Rizley, Ross ; Kelley, Eileen ; Mantrala, Murali ; Inman, Jeffrey J. In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:s1:p:s29-s42.

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53
112009Supply Chain Management and Retailer Performance: Emerging Trends, Issues, and Implications for Research and Practice. (2009). Ganesan, Shankar ; Weitz, Barton ; Palmatier, Robert W ; Jap, Sandy ; George, Morris. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:1:p:84-94.

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53
122012Online Customer Experience in e-Retailing: An empirical model of Antecedents and Outcomes. (2012). Rose, Susan ; Hair, Neil ; Samouel, Phillip ; Clark, Moira . In: Journal of Retailing. RePEc:eee:jouret:v:88:y:2012:i:2:p:308-322.

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50
132010Channel Selection and Coordination in Dual-Channel Supply Chains. (2010). Cai, Gangshu. In: Journal of Retailing. RePEc:eee:jouret:v:86:y:2010:i:1:p:22-36.

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49
142011Innovations in Retail Pricing and Promotions. (2011). Grewal, Dhruv ; Robertson, Jane R ; Kopalle, Praveen ; Hall, Kevin ; Gauri, Dinesh ; Ailawadi, Kusum L. In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:s1:p:s43-s52.

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45
152017The Future of Retailing. (2017). Grewal, Dhruv ; Nordfalt, Jens ; Roggeveen, Anne L. In: Journal of Retailing. RePEc:eee:jouret:v:93:y:2017:i:1:p:1-6.

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43
162013Revisiting the Satisfaction–Loyalty Relationship: Empirical Generalizations and Directions for Future Research. (2013). Kumar, V ; Ganesh, Jaishankar ; Pozza, Ilaria Dalla. In: Journal of Retailing. RePEc:eee:jouret:v:89:y:2013:i:3:p:246-262.

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42
172009Why is Assortment Planning so Difficult for Retailers? A Framework and Research Agenda. (2009). Mantrala, Murali K ; Shah, Denish ; Dankworth, Bill ; Gaidarev, Peter ; Fox, Edward J ; Kahn, Barbara E ; Levy, Michael. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:1:p:71-83.

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42
182013Against the Green: A Multi-method Examination of the Barriers to Green Consumption. (2013). Gleim, Mark R ; Cronin, Joseph J ; Andrews, Demetra ; Smith, Jeffery S. In: Journal of Retailing. RePEc:eee:jouret:v:89:y:2013:i:1:p:44-61.

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41
192015On the Go: How Mobile Shopping Affects Customer Purchase Behavior. (2015). Wang, Rebecca Jen-Hui ; Krishnamurthi, Lakshman ; Malthouse, Edward C. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:217-234.

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40
202014How Online Product Reviews Affect Retail Sales: A Meta-analysis. (2014). Floyd, Kristopher ; Freling, Traci ; Cho, Hyun Young ; Alhoqail, Saad. In: Journal of Retailing. RePEc:eee:jouret:v:90:y:2014:i:2:p:217-232.

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39
212011Retail Luxury Strategy: Assembling Charisma through Art and Magic. (2011). Dion, Delphine ; Arnould, Eric . In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:4:p:502-520.

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39
222008A Meta-Analysis of Relationships Linking Employee Satisfaction to Customer Responses. (2008). Brown, Steven P ; Lam, Son K. In: Journal of Retailing. RePEc:eee:jouret:v:84:y:2008:i:3:p:243-255.

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38
232009Retailer Pricing and Competitive Effects. (2009). Chintagunta, Pradeep ; Kopalle, Praveen ; Sills, James A ; Ratchford, Brian T ; Pauwels, Koen ; Fan, Jia ; Biswas, Dipayan . In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:1:p:56-70.

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37
242009Dysfunctional Customer Behavior Severity: An Empirical Examination. (2009). Reynolds, Kate L ; Harris, Lloyd C. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:3:p:321-335.

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36
252015Perceived customer showrooming behavior and the effect on retail salesperson self-efficacy and performance. (2015). Rapp, Adam ; Beitelspacher, Lauren Skinner ; Ogilvie, Jessica ; Bachrach, Daniel G ; Baker, Thomas L. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:358-369.

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35
262011Born Unequal: A Study of the Helpfulness of User-Generated Product Reviews. (2011). Pan, Yue ; Zhang, Jason Q. In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:4:p:598-612.

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35
272015Integrating Bricks with Clicks: Retailer-Level and Channel-Level Outcomes of Online–Offline Channel Integration. (2015). Herhausen, Dennis ; Herrmann, Andreas ; Schoegel, Marcus ; Binder, Jochen. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:309-325.

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34
282009Why Are Themed Brandstores So Powerful? Retail Brand Ideology at American Girl Place. (2009). Borghini, Stefania ; Sherry, John F ; Muiz, Albert M ; McGrath, Mary Ann ; Kozinets, Robert V ; Diamond, Nina. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:3:p:363-375.

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33
292008The Effect of Compensation on Repurchase Intentions in Service Recovery. (2008). Grewal, Dhruv ; Tsiros, Michael ; Roggeveen, Anne L. In: Journal of Retailing. RePEc:eee:jouret:v:84:y:2008:i:4:p:424-434.

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32
302008Retail Spectacles and Brand Meaning: Insights from a Brand Museum Case Study. (2008). Hollenbeck, Candice R ; Zinkhan, George M ; Peters, Cara. In: Journal of Retailing. RePEc:eee:jouret:v:84:y:2008:i:3:p:334-353.

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32
312010Online Shopper Motivations, and e-Store Attributes: An Examination of Online Patronage Behavior and Shopper Typologies. (2010). Ganesh, Jaishankar ; Pomirleanu, Nadia ; Luckett, Michael ; Reynolds, Kristy E. In: Journal of Retailing. RePEc:eee:jouret:v:86:y:2010:i:1:p:106-115.

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32
322009Emerging Issues in Retailing Research. (2009). Grewal, Dhruv ; Levy, Michael. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:4:p:522-526.

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31
332008The Impact of Brand Delisting on Store Switching and Brand Switching Intentions. (2008). Sloot, Laurens M ; Verhoef, Peter C. In: Journal of Retailing. RePEc:eee:jouret:v:84:y:2008:i:3:p:281-296.

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30
342015The Impact of the Multi-channel Retail Mix on Online Store Choice: Does Online Experience Matter?. (2015). Melis, Kristina ; Lamey, Lien ; Breugelmans, Els ; Campo, Katia. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:272-288.

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29
352008Rapport-Building Behaviors Used by Retail Employees. (2008). Gremler, Dwayne D ; Gwinner, Kevin P. In: Journal of Retailing. RePEc:eee:jouret:v:84:y:2008:i:3:p:308-324.

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29
362011Franchising Research Frontiers for the Twenty-First Century. (2011). Dant, Rajiv P ; Windsperger, Josef ; Grunhagen, Marko . In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:3:p:253-268.

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28
372009Customer Rage Episodes: Emotions, Expressions and Behaviors. (2009). McColl-Kennedy, Janet R ; Brady, Michael K ; Smith, Amy K ; Patterson, Paul G. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:2:p:222-237.

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27
382011Retailing Innovations in a Globalizing Retail Market Environment. (2011). dellaert, benedict ; Reinartz, Werner ; Varadarajan, Rajan ; Kumar, V ; Krafft, Manfred. In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:s1:p:s53-s66.

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27
392008Understanding the Determinants of Retail Strategy: An Empirical Analysis. (2008). Gauri, Dinesh Kumar ; Grewal, Dhruv ; Trivedi, Minakshi. In: Journal of Retailing. RePEc:eee:jouret:v:84:y:2008:i:3:p:256-267.

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27
402009Reciprocal Effects Between Multichannel Retailers’ Offline and Online Brand Images. (2009). Kwon, Wi-Suk ; Lennon, Sharron J. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:3:p:376-390.

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25
412015Building With Bricks and Mortar: The Revenue Impact of Opening Physical Stores in a Multichannel Environment. (2015). Pauwels, Koen ; Neslin, Scott A. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:182-197.

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25
422008Strategies to offset performance failures: The role of brand equity. (2008). Brady, Michael K ; Roehm, Michelle L ; Fox, Gavin L ; Cronin, Joseph J. In: Journal of Retailing. RePEc:eee:jouret:v:84:y:2008:i:2:p:151-164.

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25
432013The Impact of a Flagship vs. a Brand Store on Brand Attitude, Brand Attachment and Brand Equity. (2013). Dolbec, Pierre-Yann ; Chebat, Jean-Charles. In: Journal of Retailing. RePEc:eee:jouret:v:89:y:2013:i:4:p:460-466.

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25
442012Understanding the Influence of Cues from Other Customers in the Service Experience: A Scale Development and Validation. (2012). Brocato, Deanne E ; Baker, Julie ; Voorhees, Clay M. In: Journal of Retailing. RePEc:eee:jouret:v:88:y:2012:i:3:p:384-398.

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25
452011The Assimilative and Contrastive Effects of Word-of-Mouth Volume: An Experimental Examination of Online Consumer Ratings. (2011). Khare, Adwait ; Asare, Anthony K ; Labrecque, Lauren I. In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:1:p:111-126.

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24
462011Understanding Money-Back Guarantees: Cognitive, Affective, and Behavioral Outcomes. (2011). Suwelack, Thomas ; Hoyer, Wayne D ; Hogreve, Jens. In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:4:p:462-478.

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24
472014The Role of the Beneficiary in Willingness to Pay for Socially Responsible Products: A Meta-analysis. (2014). Tully, Stephanie M ; Winer, Russell S. In: Journal of Retailing. RePEc:eee:jouret:v:90:y:2014:i:2:p:255-274.

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24
482010An Empirical Analysis of the Extreme Cherry Picking Behavior of Consumers in the Frequently Purchased Goods Market. (2010). Talukdar, Debabrata ; Grewal, Dhruv ; Gauri, Dinesh K. In: Journal of Retailing. RePEc:eee:jouret:v:86:y:2010:i:4:p:336-354.

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23
492011Assessing the Self-service Technology Encounters: Development and Validation of SSTQUAL Scale. (2011). Lin, Jiun-Sheng Chris ; Hsieh, Pei-Ling . In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:2:p:194-206.

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23
502015Unraveling the Personalization Paradox: The Effect of Information Collection and Trust-Building Strategies on Online Advertisement Effectiveness. (2015). Aguirre, Elizabeth ; Wetzels, Martin ; de Ruyter, KO ; Grewal, Dhruv ; Mahr, Dominik. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:1:p:34-49.

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22
50 most relevant documents in this series (papers most cited in the last two years)
#YearTitleCited
12009Customer Experience Creation: Determinants, Dynamics and Management Strategies. (2009). Verhoef, Peter C ; Schlesinger, Leonard A ; Tsiros, Michael ; Roggeveen, Anne ; Parasuraman, A ; Lemon, Katherine N. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:1:p:31-41.

Full description at Econpapers || Download paper

56
22009Customer Experience Management in Retailing: Understanding the Buying Process. (2009). Puccinelli, Nancy M ; Stewart, David ; Raghubir, Priya ; Price, Robert ; Grewal, Dhruv ; Goodstein, Ronald C. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:1:p:15-30.

Full description at Econpapers || Download paper

51
32017The Future of Retailing. (2017). Grewal, Dhruv ; Nordfalt, Jens ; Roggeveen, Anne L. In: Journal of Retailing. RePEc:eee:jouret:v:93:y:2017:i:1:p:1-6.

Full description at Econpapers || Download paper

41
42009Customer Experience Management in Retailing: An Organizing Framework. (2009). Grewal, Dhruv ; Kumar, V ; Levy, Michael. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:1:p:1-14.

Full description at Econpapers || Download paper

36
52010Channel Selection and Coordination in Dual-Channel Supply Chains. (2010). Cai, Gangshu. In: Journal of Retailing. RePEc:eee:jouret:v:86:y:2010:i:1:p:22-36.

Full description at Econpapers || Download paper

35
62012Common Method Bias in Marketing: Causes, Mechanisms, and Procedural Remedies. (2012). MacKenzie, Scott B ; Podsakoff, Philip M. In: Journal of Retailing. RePEc:eee:jouret:v:88:y:2012:i:4:p:542-555.

Full description at Econpapers || Download paper

33
72012Online Customer Experience in e-Retailing: An empirical model of Antecedents and Outcomes. (2012). Rose, Susan ; Hair, Neil ; Samouel, Phillip ; Clark, Moira . In: Journal of Retailing. RePEc:eee:jouret:v:88:y:2012:i:2:p:308-322.

Full description at Econpapers || Download paper

27
82015Integrating Bricks with Clicks: Retailer-Level and Channel-Level Outcomes of Online–Offline Channel Integration. (2015). Herhausen, Dennis ; Herrmann, Andreas ; Schoegel, Marcus ; Binder, Jochen. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:309-325.

Full description at Econpapers || Download paper

27
92015On the Go: How Mobile Shopping Affects Customer Purchase Behavior. (2015). Wang, Rebecca Jen-Hui ; Krishnamurthi, Lakshman ; Malthouse, Edward C. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:217-234.

Full description at Econpapers || Download paper

25
102014How Online Product Reviews Affect Retail Sales: A Meta-analysis. (2014). Floyd, Kristopher ; Freling, Traci ; Cho, Hyun Young ; Alhoqail, Saad. In: Journal of Retailing. RePEc:eee:jouret:v:90:y:2014:i:2:p:217-232.

Full description at Econpapers || Download paper

25
112011Retail Luxury Strategy: Assembling Charisma through Art and Magic. (2011). Dion, Delphine ; Arnould, Eric . In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:4:p:502-520.

Full description at Econpapers || Download paper

23
122008The dynamics of online word-of-mouth and product sales—An empirical investigation of the movie industry. (2008). Duan, Wenjing ; Whinston, Andrew B ; Gu, Bin. In: Journal of Retailing. RePEc:eee:jouret:v:84:y:2008:i:2:p:233-242.

Full description at Econpapers || Download paper

22
132015Perceived customer showrooming behavior and the effect on retail salesperson self-efficacy and performance. (2015). Rapp, Adam ; Beitelspacher, Lauren Skinner ; Ogilvie, Jessica ; Bachrach, Daniel G ; Baker, Thomas L. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:358-369.

Full description at Econpapers || Download paper

21
142008Multichannel Shopper Segments and Their Covariates. (2008). Konu, Umut ; Neslin, Scott A ; Verhoef, Peter C. In: Journal of Retailing. RePEc:eee:jouret:v:84:y:2008:i:4:p:398-413.

Full description at Econpapers || Download paper

20
152013Against the Green: A Multi-method Examination of the Barriers to Green Consumption. (2013). Gleim, Mark R ; Cronin, Joseph J ; Andrews, Demetra ; Smith, Jeffery S. In: Journal of Retailing. RePEc:eee:jouret:v:89:y:2013:i:1:p:44-61.

Full description at Econpapers || Download paper

20
162011Innovations in Shopper Marketing: Current Insights and Future Research Issues. (2011). Shankar, Venkatesh ; Rizley, Ross ; Kelley, Eileen ; Mantrala, Murali ; Inman, Jeffrey J. In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:s1:p:s29-s42.

Full description at Econpapers || Download paper

19
172011Born Unequal: A Study of the Helpfulness of User-Generated Product Reviews. (2011). Pan, Yue ; Zhang, Jason Q. In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:4:p:598-612.

Full description at Econpapers || Download paper

18
182011Innovations in Retail Business Models. (2011). Sorescu, Alina ; Bridges, Cheryl ; Rangaswamy, Arvind ; Singh, Jagdip ; Frambach, Ruud T. In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:s1:p:s3-s16.

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17
192015The Impact of Cross-Channel Integration on Retailers’ Sales Growth. (2015). Cao, Lanlan ; Li, LI. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:198-216.

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16
202017Shopper-Facing Retail Technology: A Retailer Adoption Decision Framework Incorporating Shopper Attitudes and Privacy Concerns. (2017). Inman, Jeffrey J ; Nikolova, Hristina. In: Journal of Retailing. RePEc:eee:jouret:v:93:y:2017:i:1:p:7-28.

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16
212015Unraveling the Personalization Paradox: The Effect of Information Collection and Trust-Building Strategies on Online Advertisement Effectiveness. (2015). Aguirre, Elizabeth ; Wetzels, Martin ; de Ruyter, KO ; Grewal, Dhruv ; Mahr, Dominik. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:1:p:34-49.

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222015Building With Bricks and Mortar: The Revenue Impact of Opening Physical Stores in a Multichannel Environment. (2015). Pauwels, Koen ; Neslin, Scott A. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:182-197.

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15
232014The Role of the Beneficiary in Willingness to Pay for Socially Responsible Products: A Meta-analysis. (2014). Tully, Stephanie M ; Winer, Russell S. In: Journal of Retailing. RePEc:eee:jouret:v:90:y:2014:i:2:p:255-274.

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242017Managing Multi- and Omni-Channel Distribution: Metrics and Research Directions. (2017). Ailawadi, Kusum L ; Farris, Paul W. In: Journal of Retailing. RePEc:eee:jouret:v:93:y:2017:i:1:p:120-135.

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14
252013Revisiting the Satisfaction–Loyalty Relationship: Empirical Generalizations and Directions for Future Research. (2013). Kumar, V ; Ganesh, Jaishankar ; Pozza, Ilaria Dalla. In: Journal of Retailing. RePEc:eee:jouret:v:89:y:2013:i:3:p:246-262.

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262015The Impact of the Multi-channel Retail Mix on Online Store Choice: Does Online Experience Matter?. (2015). Melis, Kristina ; Lamey, Lien ; Breugelmans, Els ; Campo, Katia. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:272-288.

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14
272011Innovations in Retail Pricing and Promotions. (2011). Grewal, Dhruv ; Robertson, Jane R ; Kopalle, Praveen ; Hall, Kevin ; Gauri, Dinesh ; Ailawadi, Kusum L. In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:s1:p:s43-s52.

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14
282013The Impact of a Flagship vs. a Brand Store on Brand Attitude, Brand Attachment and Brand Equity. (2013). Dolbec, Pierre-Yann ; Chebat, Jean-Charles. In: Journal of Retailing. RePEc:eee:jouret:v:89:y:2013:i:4:p:460-466.

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13
292010Transaction Cost Economics: The Natural Progression. (2010). Williamson, Oliver. In: Journal of Retailing. RePEc:eee:jouret:v:86:y:2010:i:3:p:215-226.

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302016The Effect of Return Policy Leniency on Consumer Purchase and Return Decisions: A Meta-analytic Review. (2016). Janakiraman, Narayan ; Freling, Ryan ; Syrdal, Holly A. In: Journal of Retailing. RePEc:eee:jouret:v:92:y:2016:i:2:p:226-235.

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12
312014M(Art)Worlds: Consumer Perceptions of How Luxury Brand Stores Become Art Institutions. (2014). Joy, Annamma ; Cui, Geng ; Sherry, John F ; Chan, Tsang-Sing ; Wang, Jeff Jianfeng . In: Journal of Retailing. RePEc:eee:jouret:v:90:y:2014:i:3:p:347-364.

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12
322009Dysfunctional Customer Behavior Severity: An Empirical Examination. (2009). Reynolds, Kate L ; Harris, Lloyd C. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:3:p:321-335.

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12
332015Drivers of and Barriers to Organic Purchase Behavior. (2015). van Doorn, Jenny ; Verhoef, Peter C. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:3:p:436-450.

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342015The Impact of Different Touchpoints on Brand Consideration. (2015). Baxendale, Shane ; Wilson, Hugh N ; MacDonald, Emma K. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:235-253.

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11
352011Understanding Money-Back Guarantees: Cognitive, Affective, and Behavioral Outcomes. (2011). Suwelack, Thomas ; Hoyer, Wayne D ; Hogreve, Jens. In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:4:p:462-478.

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362017The Role of Big Data and Predictive Analytics in Retailing. (2017). Bradlow, Eric T ; Voleti, Sudhir ; Kopalle, Praveen ; Gangwar, Manish . In: Journal of Retailing. RePEc:eee:jouret:v:93:y:2017:i:1:p:79-95.

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372010A Second-hand Shoppers’ Motivation Scale: Antecedents, Consequences, and Implications for Retailers. (2010). Guiot, Denis ; Roux, Dominique. In: Journal of Retailing. RePEc:eee:jouret:v:86:y:2010:i:4:p:355-371.

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382011Assessing the Self-service Technology Encounters: Development and Validation of SSTQUAL Scale. (2011). Lin, Jiun-Sheng Chris ; Hsieh, Pei-Ling . In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:2:p:194-206.

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392008Retail Spectacles and Brand Meaning: Insights from a Brand Museum Case Study. (2008). Hollenbeck, Candice R ; Zinkhan, George M ; Peters, Cara. In: Journal of Retailing. RePEc:eee:jouret:v:84:y:2008:i:3:p:334-353.

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10
402009Supply Chain Management and Retailer Performance: Emerging Trends, Issues, and Implications for Research and Practice. (2009). Ganesan, Shankar ; Weitz, Barton ; Palmatier, Robert W ; Jap, Sandy ; George, Morris. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:1:p:84-94.

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10
412015How Does Corporate Social Responsibility Affect Consumer Response to Service Failure in Buyer–Seller Relationships?. (2015). Bolton, Lisa E ; Mattila, Anna S. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:1:p:140-153.

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10
422017Using Visual Design to Improve Customer Perceptions of Online Assortments. (2017). Kahn, Barbara E. In: Journal of Retailing. RePEc:eee:jouret:v:93:y:2017:i:1:p:29-42.

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10
432011Retailing Innovations in a Globalizing Retail Market Environment. (2011). dellaert, benedict ; Reinartz, Werner ; Varadarajan, Rajan ; Kumar, V ; Krafft, Manfred. In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:s1:p:s53-s66.

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9
442010Online Shopper Motivations, and e-Store Attributes: An Examination of Online Patronage Behavior and Shopper Typologies. (2010). Ganesh, Jaishankar ; Pomirleanu, Nadia ; Luckett, Michael ; Reynolds, Kristy E. In: Journal of Retailing. RePEc:eee:jouret:v:86:y:2010:i:1:p:106-115.

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452016Light and Pale Colors in Food Packaging: When Does This Package Cue Signal Superior Healthiness or Inferior Tastiness?. (2016). Mai, Robert ; Seeberg-Elverfeldt, Berenike ; Symmank, Claudia. In: Journal of Retailing. RePEc:eee:jouret:v:92:y:2016:i:4:p:426-444.

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9
462015The Importance of Trust for Personalized Online Advertising. (2015). Bleier, Alexander ; Eisenbeiss, Maik. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:3:p:390-409.

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472013Are Men Seduced by Red? The Effect of Red Versus Black Prices on Price Perceptions. (2013). Puccinelli, Nancy M ; Suri, Rajneesh ; Grewal, Dhruv ; Chandrashekaran, Rajesh. In: Journal of Retailing. RePEc:eee:jouret:v:89:y:2013:i:2:p:115-125.

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482009Why Are Themed Brandstores So Powerful? Retail Brand Ideology at American Girl Place. (2009). Borghini, Stefania ; Sherry, John F ; Muiz, Albert M ; McGrath, Mary Ann ; Kozinets, Robert V ; Diamond, Nina. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:3:p:363-375.

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492009Communication and Promotion Decisions in Retailing: A Review and Directions for Future Research. (2009). Ailawadi, Kusum L ; Shankar, Venkatesh ; Gauri, Dinesh K ; Donthu, Naveen ; Beauchamp, J P. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:1:p:42-55.

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9
502011Aesthetics and the online shopping environment: Understanding consumer responses. (2011). Wang, Yong Jian ; Wei, Jie ; Minor, Michael S. In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:1:p:46-58.

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Citing documents used to compute impact factor: 79
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2019Why Museological Merchandise Displays Enhance Luxury Product Evaluations: An Extended Art Infusion Effect. (2019). Evanschitzky, Heiner ; Angell, Rob ; Bottomley, Paul ; Logkizidou, Maria. In: Journal of Retailing. RePEc:eee:jouret:v:95:y:2019:i:1:p:67-82.

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2019By-Brand or By-Category? The Effect of Display Format on Brand Extension Evaluation. (2019). Dhar, Ravi ; Baskin, Ernest ; Zheng, Xiaoying. In: Journal of Retailing. RePEc:eee:jouret:v:95:y:2019:i:3:p:76-85.

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2019The effects of inner packaging color on the desirability of food. (2019). Heller, Jonas ; van Esch, Patrick ; Northey, Gavin. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:50:y:2019:i:c:p:94-102.

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2019The impact of customer returns and bidirectional option contract on refund price and order decisions. (2019). Wang, Chong ; Chen, XU. In: European Journal of Operational Research. RePEc:eee:ejores:v:274:y:2019:i:1:p:267-279.

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2019Comparisons of sales modes for a fresh product supply chain with freshness-keeping effort. (2019). Tang, Ruihong ; Yang, Lei. In: Transportation Research Part E: Logistics and Transportation Review. RePEc:eee:transe:v:125:y:2019:i:c:p:425-448.

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2019When should the offline retailer implement price matching?. (2019). Chen, Bintong. In: European Journal of Operational Research. RePEc:eee:ejores:v:277:y:2019:i:3:p:996-1009.

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2019Strategic information management in a distribution channel. (2019). Bian, Yiwen ; Mantrala, Murali ; Guan, XU. In: Journal of Retailing. RePEc:eee:jouret:v:95:y:2019:i:1:p:42-56.

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2019Got a dollar? Locomotion orientation decreases the effect of defaults on charitable giving. (2019). Greer, Dominique ; Mathmann, Frank ; Crow, Kellie. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:48:y:2019:i:c:p:1-6.

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2019How unit price awareness and usage encourages grocery brand switching and expenditure. (2019). Weeks, Clinton S ; Mortimer, Gary. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:49:y:2019:i:c:p:346-356.

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2019The vice and virtue of on-the-go consumption: An exploratory segmentation. (2019). Dharmesti, Maria ; Jebarajakirthy, Charles ; Ferraro, Carla ; Maggioni, Isabella ; Sands, Sean. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:51:y:2019:i:c:p:399-408.

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2019Touching the Untouchable: Exploring Multi-Sensory Augmented Reality in the Context of Online Retailing. (2019). Heller, Jonas ; Keeling, Debbie I ; Mahr, Dominik ; de Ruyter, KO ; Chylinski, Mathew. In: Journal of Retailing. RePEc:eee:jouret:v:95:y:2019:i:4:p:219-234.

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2019Feel the Music! Exploring the Cross-modal Correspondence between Music and Haptic Perceptions of Softness. (2019). Imschloss, Monika ; Kuehnl, Christina. In: Journal of Retailing. RePEc:eee:jouret:v:95:y:2019:i:4:p:158-169.

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2019Self-Control and Touch: When Does Direct Versus Indirect Touch Increase Hedonic Evaluations and Consumption of Food. (2019). Madzharov, Adriana V. In: Journal of Retailing. RePEc:eee:jouret:v:95:y:2019:i:4:p:170-185.

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2019Acquiescence or Resistance: Group Norms and Self-Interest Motivation in Unethical Consumer Behaviour. (2019). Sun, Yongbo ; Zhang, Jiajia. In: Sustainability. RePEc:gam:jsusta:v:11:y:2019:i:8:p:2190-:d:222133.

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2019The Effects of Corporate Social Responsibility Practices and Environmental Factors through a Moderating Role of Social Media Marketing on Sustainable Performance of Business Firms. (2019). Nurunnabi, Mohammad ; Bano, Shaher ; Aman, Jaffar ; Ali, Ghaffar ; Raza, Muhammad Ali ; Mahmood, Shahid ; Abbas, Jaffar. In: Sustainability. RePEc:gam:jsusta:v:11:y:2019:i:12:p:3434-:d:242027.

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2019Should a manufacturer give up pricing power in a vertical information-sharing channel?. (2019). Zhang, Jian Xiong ; Zaccour, Georges ; Tang, Wansheng. In: European Journal of Operational Research. RePEc:eee:ejores:v:276:y:2019:i:3:p:910-928.

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2019Couponing Strategies in Competition Between a National Brand and a Private Label Product. (2019). Jaenicke, Edward ; Wang, Emily ; Bauner, Christoph ; Wu, Ping-Chao . In: Journal of Retailing. RePEc:eee:jouret:v:95:y:2019:i:1:p:57-66.

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2019Dining alone or together? The effect of group size on the service customer experience. (2019). Rich, Caroline ; Guichard, Nathalie ; Clauzel, Amlie. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:47:y:2019:i:c:p:222-228.

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2019EFFECTS OF EMPLOYEES’ OPPORTUNITIES TO INFLUENCE IN-STORE MUSIC ON SALES: EVIDENCE FROM A FIELD EXPERIMENT. (2019). Oberg, Christina ; Rudholm, Niklas ; Moradi, Jasmine ; Daunfeldt, Sven-Olov. In: HFI Working Papers. RePEc:hhs:hfiwps:0004.

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2019Sounds like a heuristic! Investigating the effect of sound-symbolic correspondences between store names and sizes on consumer willingness-to-pay. (2019). Spears, Nancy ; Ketron, Seth. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:51:y:2019:i:c:p:285-292.

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2019Loyalty Formation for Different Customer Journey Segments. (2019). Rudolph, Thomas ; Emrich, Oliver ; Verhoef, Peter C ; Kleinlercher, Kristina ; Herhausen, Dennis. In: Journal of Retailing. RePEc:eee:jouret:v:95:y:2019:i:3:p:9-29.

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2019Factors influencing online shopping in rural India: A review. (2019). Velayudhan, Sanal Kumar. In: Working papers. RePEc:iik:wpaper:314.

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2019The power of consumption-imagery in communicating retail-store deals. (2019). Aydinolu, Nilufer Z ; Krishna, Aradhna. In: Journal of Retailing. RePEc:eee:jouret:v:95:y:2019:i:4:p:116-127.

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2019Look but Don’t Touch! The Impact of Active Interpersonal Haptic Blocking on Compensatory Touch and Purchase Behavior. (2019). Ringler, Christine ; Peck, Joann ; Gustafsson, Anders ; Sirianni, Nancy J. In: Journal of Retailing. RePEc:eee:jouret:v:95:y:2019:i:4:p:186-203.

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2019Bullseye: An argument for effectively managing retail stakeholder relationships. (2019). Obeng, Efua. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:49:y:2019:i:c:p:327-335.

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2019How Social Media Communications Combine with Customer Loyalty Management to Boost Green Retail Sales. (2019). Miller, Rohan ; Lu, Qiang Steven. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:46:y:2019:i:c:p:87-100.

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2019Store flyer design and the intentions to visit the store and buy: The moderating role of perceived variety and perceived store image. (2019). Gzquez-Abad, Juan Carlos ; Huertas-Garcia, Rubn ; Prediger, Maciel. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:51:y:2019:i:c:p:202-211.

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2019A quantitative performance management framework for assessing omnichannel retail supply chains. (2019). Christopher, Martin ; Yumurtaca, Iak Zge ; Adivar, Burcu. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:48:y:2019:i:c:p:257-269.

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2019The impact of digital transformation on the retailing value chain. (2019). Imschloss, Monika ; Wiegand, Nico ; Reinartz, Werner. In: International Journal of Research in Marketing. RePEc:eee:ijrema:v:36:y:2019:i:3:p:350-366.

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2019Engaging the unengaged customer: The value of a retailer mobile app. (2019). Neslin, Scott A ; Dinner, Isaac M ; van Heerde, Harald J. In: International Journal of Research in Marketing. RePEc:eee:ijrema:v:36:y:2019:i:3:p:420-438.

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2019Effects of value and innovation on brand equity in retailing. (2019). Gil-Saura, Irene ; Fuentes-Blasco, Maria ; Moliner-Velazquez, Beatriz. In: Journal of Brand Management. RePEc:pal:jobman:v:26:y:2019:i:6:d:10.1057_s41262-019-00159-5.

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2019Digital Sensory Marketing: Integrating New Technologies Into Multisensory Online Experience. (2019). Spence, Charles ; Velasco, Carlos ; Petit, Olivia. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:45:y:2019:i:c:p:42-61.

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2019Matte matters: when matte packaging increases perceptions of food naturalness. (2019). Kamleitner, Bernadette ; Marckhgott, Eva. In: Marketing Letters. RePEc:kap:mktlet:v:30:y:2019:i:2:d:10.1007_s11002-019-09488-6.

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2019A Packaging Visual-Gustatory Correspondence Effect: Using Visual Packaging Design to Influence Flavor Perception and Healthy Eating Decisions. (2019). Togawa, Taku ; Deng, Xiaoyan ; Ishii, Hiroaki ; Park, Jaewoo. In: Journal of Retailing. RePEc:eee:jouret:v:95:y:2019:i:4:p:204-218.

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2019Examining customer channel selection intention in the omni-channel retail environment. (2019). Jackson, Jonathan E ; Xu, Xun. In: International Journal of Production Economics. RePEc:eee:proeco:v:208:y:2019:i:c:p:434-445.

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2019Understanding complaint channel usage in multichannel retailing. (2019). Ziliani, Cristina ; Ieva, Marco ; Frasquet, Marta. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:47:y:2019:i:c:p:94-103.

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2019Multichannel personalization: Identifying consumer preferences for product recommendations in advertisements across different media channels. (2019). Baier, Daniel ; Rese, Alexandra ; Schreiner, Timo. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:48:y:2019:i:c:p:87-99.

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2019Multi-sided marketplaces and the transformation of retail: A service systems perspective. (2019). Mitronen, Lasse ; Hnninen, Mikko ; Kwan, Stephen K. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:49:y:2019:i:c:p:380-388.

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2019Multi-period price optimization problem for omnichannel retailers accounting for customer heterogeneity. (2019). Ting, Q U ; Gupta, Vishal Kumar ; Tiwari, Manoj Kumar. In: International Journal of Production Economics. RePEc:eee:proeco:v:212:y:2019:i:c:p:155-167.

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2019Investigating the influential factors of return channel loyalty in omni-channel retailing. (2019). Jackson, Jonathan E ; Xu, Xun. In: International Journal of Production Economics. RePEc:eee:proeco:v:216:y:2019:i:c:p:118-132.

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2019Omni-channel retailing: Do offline retailers benefit from online reviews?. (2019). Cheng, T. C. E., ; Tayi, Giri Kumar ; Li, Gang. In: International Journal of Production Economics. RePEc:eee:proeco:v:218:y:2019:i:c:p:43-61.

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2019Birds of a feather flocked together look abundant: The visual gestalt effect of an assortment presentation. (2019). Choo, Ho Jung ; Lee, Ha Kyung. In: Journal of Business Research. RePEc:eee:jbrese:v:104:y:2019:i:c:p:170-182.

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2019Serial product evaluations online: A three-factor model of leadership, fluency and tedium during product search. (2019). Maier, Erik. In: International Journal of Research in Marketing. RePEc:eee:ijrema:v:36:y:2019:i:4:p:558-579.

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2019Antecedents and consequences of shoppers attitude toward branded store-within-stores: An exploratory framework. (2019). Becerra, Enrique P ; Badrinarayanan, Vishag. In: Journal of Business Research. RePEc:eee:jbrese:v:105:y:2019:i:c:p:189-200.

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2019Shoppers’ attachment with retail stores: Antecedents and impact on patronage intentions. (2019). Becerra, Enrique P ; Badrinarayanan, Vishag. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:50:y:2019:i:c:p:371-378.

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2019Let me entertain you – Increasing overall store satisfaction through digital signage in retail waiting areas. (2019). Wagner, Udo ; Garaus, Marion. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:47:y:2019:i:c:p:331-338.

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2019Marketing analytics using anonymized and fragmented tracking data. (2019). Spann, Martin ; Kakatkar, Chinmay. In: International Journal of Research in Marketing. RePEc:eee:ijrema:v:36:y:2019:i:1:p:117-136.

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2019Online Grocery Shopping Acceptance: The Impact on The Perception of New Technologies and Loyalty in Retailing. (2019). Bauerova, Radka. In: Central European Business Review. RePEc:prg:jnlcbr:v:2019:y:2019:i:3:id:216:p:18-34.

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2019The examination of virtual reality at the intersection of consumer experience, shopping journey and physical retailing. (2019). Harb, Dana H ; Ramadan, Zahy B ; Farah, Maya F. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:48:y:2019:i:c:p:136-143.

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2019Marketing and Artificial Intelligence. (2019). Mazurek, Grzegorz ; Jarek, Krystyna. In: Central European Business Review. RePEc:prg:jnlcbr:v:2019:y:2019:i:2:id:213:p:46-55.

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2019Investigating the Effect of Digital Technologies, Energy Consumption and Climate Change on Customer’s Experience: A Study from Indonesia. (2019). Tarofder, Arun Kumar ; Elidjen, Elidjen ; Alamsjah, Firdaus ; Wasono, Leonardus W ; Sasmoko, Sasmoko. In: International Journal of Energy Economics and Policy. RePEc:eco:journ2:2019-05-40.

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2019The Language Backfire Effect: How Frontline Employees Decrease Customer Satisfaction through Language Use. (2019). van Vaerenbergh, Yves ; Holmqvist, Jonas ; Dahlen, Micael ; Lunardo, Renaud. In: Journal of Retailing. RePEc:eee:jouret:v:95:y:2019:i:2:p:115-129.

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2019Let Me Imagine That for You: Transforming the Retail Frontline Through Augmenting Customer Mental Imagery Ability. (2019). Chylinski, Mathew ; Heller, Jonas ; Keeling, Debbie I ; Mahr, Dominik ; de Ruyter, KO. In: Journal of Retailing. RePEc:eee:jouret:v:95:y:2019:i:2:p:94-114.

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2019Individual preferences of digital touchpoints: A latent class analysis. (2019). Alamki, Ari ; Hallikainen, Heli ; Laukkanen, Tommi. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:50:y:2019:i:c:p:386-393.

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2019Definition, conceptualization and measurement of consumer-based retailer brand equity. (2019). Troiville, Julien ; Cliquet, Grard ; Hair, Joe F. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:50:y:2019:i:c:p:73-84.

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2019The Impact of Using a Robot Mannequin RoMa in Visual Merchandising. (2019). Meghdari, Ali ; Alemi, Minoo ; Taheri, Alireza ; Saffari, Ehsan ; Hassani, Amirmahdi. In: Working papers. RePEc:smo:epaper:013aa.

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2019EFFECTS OF INFLUENCE OF ECONOMIC AND TECHNOLOGICAL DEVELOPMENT OF IT SEGMENTS ON DIGITAL TRANSFORMATION OF RETAIL TRADE. (2019). Manukov, Anton ; Bakeev, Murat ; Lola, Inna S. In: HSE Working papers. RePEc:hig:wpaper:102sti2019.

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2019An Improved Demand Forecasting Model Using Deep Learning Approach and Proposed Decision Integration Strategy for Supply Chain. (2019). Uysal, Ozan M ; Akyuz, Okay A ; Bulbul, Berna Atak ; Ekmis, Mehmet Ali ; Akyokus, Selim ; Kilimci, Zeynep Hilal. In: Complexity. RePEc:hin:complx:9067367.

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2019Online second-hand shopping motivation – Conceptualization, scale development, and validation. (2019). Paul, Justin ; Swapana, Murali ; Padmavathy, Chandrasekaran. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:51:y:2019:i:c:p:19-32.

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2019Sensitivity to Ulterior Motives in Retail Settings: The Moderating Role of Dual-Identity versus Sole-Identity Consumers. (2019). White, Katherine ; Guo, Wenxia ; Main, Kelley J. In: Journal of Retailing. RePEc:eee:jouret:v:95:y:2019:i:3:p:63-75.

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2019Conceptual Framework for SDSS Development with an Application in the Retail Industry. (2019). Penz, Bernard ; Agard, Bruno ; Daras, Gautier. In: Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK. RePEc:spr:binfse:v:61:y:2019:i:3:d:10.1007_s12599-018-0548-y.

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2019The state of marketing analytics in research and practice. (2019). Bendixen, Michael ; Krishen, Anjala ; Petrescu, Maria ; Iacobucci, Dawn. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:7:y:2019:i:3:d:10.1057_s41270-019-00059-2.

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2019Consumer reactions to price discounts across online shopping experiences. (2019). Chen, Haipeng (Allan) ; Ziegler, Alexander H ; Hardesty, David M ; Sheehan, Daniel. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:51:y:2019:i:c:p:129-138.

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2019Store buildings as tourist attractions: Mining retail meaning of store building pictures through a machine learning approach. (2019). Dennis, Charles ; Pantano, Eleonora. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:51:y:2019:i:c:p:304-310.

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2019To emoji or not to emoji? Examining the influence of emoji on consumer reactions to advertising. (2019). Kareklas, Ioannis ; Das, Gopal. In: Journal of Business Research. RePEc:eee:jbrese:v:96:y:2019:i:c:p:147-156.

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2019The impact of price adjustment costs on price dispersion in E-commerce. (2019). Hölzl-Leitner, Michael ; Hackl, Franz ; Böheim, René ; Holzl-Leitner, Michael ; Boheim, Rene. In: Economics working papers. RePEc:jku:econwp:2019_04.

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2019The Impact of Price Adjustment Costs on Price Dispersion in E-Commerce. (2019). Böheim, René ; Holzl-Leitner, Michael ; Hackl, Franz ; Boheim, Rene. In: CESifo Working Paper Series. RePEc:ces:ceswps:_7510.

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2019Antecedents and Consequences of Customer Satisfaction: Do They Differ Across Online and Offline Purchases?. (2019). Zhang, Yufei ; Morgeson, Forrest V ; Sharma, Pratyush Nidhi ; Tomas, G. In: Journal of Retailing. RePEc:eee:jouret:v:95:y:2019:i:1:p:10-23.

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2019Differentiation and pricing power of online retailers. (2019). Li, Ping ; Tian, Shanwu ; Zhu, Chunling ; Wang, Zhenjie. In: Frontiers of Business Research in China. RePEc:spr:fobric:v:13:y:2019:i:1:d:10.1186_s11782-019-0051-4.

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2019Servicescape irritants and customer satisfaction: The moderating role of shopping motives and involvement. (2019). Willems, Kim ; Demoulin, Nathalie. In: Journal of Business Research. RePEc:eee:jbrese:v:104:y:2019:i:c:p:295-306.

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2019MEETING HALFWAY — COMPARISON BETWEEN COST-BASED AND DEMAND-BASED PRICING METHODS. (2019). Klaric, Mia ; Vujicic-Tomic, Brankica. In: UTMS Journal of Economics. RePEc:ris:utmsje:0275.

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2019The Effects of Retail Banner Standardization on the Performance of Global Retailers. (2019). Andras, Trina Larsen ; Kim, Saejoon ; Kirca, Ahmet H ; Nath, Pravin. In: Journal of Retailing. RePEc:eee:jouret:v:95:y:2019:i:3:p:30-46.

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2019Shopping for well-being: The role of consumer decision-making styles. (2019). Tsarenko, Yelena ; Kachouie, Reza ; Sands, Sean ; Maggioni, Isabella. In: Journal of Business Research. RePEc:eee:jbrese:v:105:y:2019:i:c:p:21-32.

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2019Are you still online or are you already mobile? – Predicting the path to successful conversions across different devices. (2019). Brock, Christian ; Kaatz, Christopher ; Figura, Lilli. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:50:y:2019:i:c:p:10-21.

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2019When more likes is not better: the consequences of high and low likes-to-followers ratios for perceived account credibility and social media marketing effectiveness. (2019). , Eline. In: Marketing Letters. RePEc:kap:mktlet:v:30:y:2019:i:3:d:10.1007_s11002-019-09496-6.

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2019Effectiveness of Online Digital Media Advertising as A Strategic Tool for Building Brand Sustainability: Evidence from FMCGs and Services Sectors of Pakistan. (2019). Soomro, Riaz Hussain ; Channar, Zahid Ali ; Vveinhardt, Jolita ; Berchtold, Gerhard ; Streimikiene, Dalia ; Ahmed, Rizwan Raheem. In: Sustainability. RePEc:gam:jsusta:v:11:y:2019:i:12:p:3436-:d:242075.

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2019Spatial Correlation Network of Format in the Central Districts of a Megacity: The Case of Shanghai. (2019). Zhang, Zhonghu ; Yang, Junyan ; Hu, Xinyu. In: Sustainability. RePEc:gam:jsusta:v:11:y:2019:i:19:p:5191-:d:269586.

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Recent citations
Recent citations received in 2019
YearCiting document
2019Impact of Green IS, Service Innovation and Customer Experience in influencing Customer Satisfaction and Environmental Performance. (2019). Elidjen, Elidjen ; Alamsjah, Firdaus ; Sasmoko, Sasmoko. In: International Journal of Energy Economics and Policy. RePEc:eco:journ2:2019-06-45.

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2019Whats Mine Is a Hologram? How Shared Augmented Reality Augments Psychological Ownership. (2019). de Ruyter, KO ; Keeling, Debbie I ; Hilken, Tim ; Heller, Jonas ; Chylinski, Mathew ; Carrozzi, Amelia. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:48:y:2019:i:c:p:71-88.

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2019The Way the Wind Blows: Direction of Airflow Energizes Consumers and Fuels Creative Engagement. (2019). Izadi, Anoosha ; Patrick, Vanessa M ; Rudd, Melanie. In: Journal of Retailing. RePEc:eee:jouret:v:95:y:2019:i:4:p:143-157.

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2019Touching the Untouchable: Exploring Multi-Sensory Augmented Reality in the Context of Online Retailing. (2019). Heller, Jonas ; Keeling, Debbie I ; Mahr, Dominik ; de Ruyter, KO ; Chylinski, Mathew. In: Journal of Retailing. RePEc:eee:jouret:v:95:y:2019:i:4:p:219-234.

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Recent citations received in 2018
YearCiting document
2018Marketing Strategies of Services and Purchasing Incentives in Asia. (2018). Al, Firend. In: GATR Journals. RePEc:gtr:gatrjs:jmmr187.

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Recent citations received in 2017
YearCiting document
2017What factors determine e-satisfaction and consumer spending in e-commerce retailing?. (2017). Nisar, Tahir M ; Prabhakar, Guru. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:39:y:2017:i:c:p:135-144.

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2017Every step counts: When physical movement affects perceived value. (2017). Mathmann, Frank ; de Ruyter, KO ; Higgins, Tory E ; Chylinski, Mathew . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:39:y:2017:i:c:p:279-285.

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2017Understanding omni-channel shopping value: A mixed-method study. (2017). Hur, Elodie ; Ackermann, Claire-Lise ; Picot-Coupey, Karine. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:39:y:2017:i:c:p:314-330.

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2017The Future of Retailing. (2017). Grewal, Dhruv ; Nordfalt, Jens ; Roggeveen, Anne L. In: Journal of Retailing. RePEc:eee:jouret:v:93:y:2017:i:1:p:1-6.

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2017Enhancing Customer Engagement Through Consciousness. (2017). Grewal, Dhruv ; Nordfalt, Jens ; Sisodia, Rajendra ; Roggeveen, Anne L. In: Journal of Retailing. RePEc:eee:jouret:v:93:y:2017:i:1:p:55-64.

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2017The Magnitude of Change Effect in Store Remodeling. (2017). Danaher, Peter ; Sands, Sean J ; Ferraro, Carla R. In: Journal of Retailing. RePEc:eee:jouret:v:93:y:2017:i:4:p:440-457.

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2017USING BIG DATA TO PREDICT CONSUMER RESPONSES TO PROMOTIONAL DISCOUNTS AS PART OF SALES & OPERATIONS PLANNING. (2017). Manikas, Andrew ; Skiver, Ryan ; Godfrey, Michael. In: International Journal of Management and Marketing Research. RePEc:ibf:ijmmre:v:10:y:2017:i:1:p:69-78.

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2017Global consolidation of industries and business failures: insights from brick-and-mortar and online outlets. (2017). Amankwah-Amoah, Joseph. In: MPRA Paper. RePEc:pra:mprapa:82509.

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2017The self-concept life cycle and brand perceptions: An interdisciplinary perspective. (2017). Gonzalez-Jimenez, Hector . In: AMS Review. RePEc:spr:amsrev:v:7:y:2017:i:1:d:10.1007_s13162-017-0092-9.

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2017Big Data Analytics: A Review on Theoretical Contributions and Tools Used in Literature. (2017). Grover, Purva ; Kar, Arpan Kumar. In: Global Journal of Flexible Systems Management. RePEc:spr:gjofsm:v:18:y:2017:i:3:d:10.1007_s40171-017-0159-3.

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Recent citations received in 2016
YearCiting document
2016Should companies jointly promote their complementary products when they compete in other product categories?. (2016). Karray, Salma ; Sigue, Simon P. In: European Journal of Operational Research. RePEc:eee:ejores:v:255:y:2016:i:2:p:620-630.

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2016Examining Biased Assimilation of Brand-related Online Reviews. (2016). Mafael, Alexander ; Kreis, Henning ; Gottschalk, Sabrina A. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:36:y:2016:i:c:p:91-106.

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2016Understanding how consumer education impacts shoppers over time: A longitudinal field study of unit price usage. (2016). Page, Lionel ; Mortimer, Gary ; Weeks, Clinton S. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:32:y:2016:i:c:p:198-209.

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2016To Keep or Not to Keep: Effects of Online Customer Reviews on Product Returns. (2016). Minnema, Alec ; Wiesel, Thorsten ; Gensler, Sonja. In: Journal of Retailing. RePEc:eee:jouret:v:92:y:2016:i:3:p:253-267.

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2016A Bigger Slice of the Multichannel Grocery Pie: When Does Consumers’ Online Channel Use Expand Retailers’ Share of Wallet?. (2016). Melis, Kristina ; Breugelmans, Els ; Lamey, Lien ; Campo, Katia. In: Journal of Retailing. RePEc:eee:jouret:v:92:y:2016:i:3:p:268-286.

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2016Light and Pale Colors in Food Packaging: When Does This Package Cue Signal Superior Healthiness or Inferior Tastiness?. (2016). Mai, Robert ; Seeberg-Elverfeldt, Berenike ; Symmank, Claudia. In: Journal of Retailing. RePEc:eee:jouret:v:92:y:2016:i:4:p:426-444.

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2016Efficient Digital Signage-Based Online Store Layout: An Experimental Study. (2016). Tao, WU ; Alfian, Ganjar ; Kang, Yong-Shin ; Rhee, Jongtae ; Ijaz, Muhammad Fazal . In: Sustainability. RePEc:gam:jsusta:v:8:y:2016:i:6:p:511-:d:70962.

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2016Impact of promotional tools on reservation channels management: a descriptive model of Italian accommodation facilities. (2016). Digiorgio, Veronica . In: Information Technology & Tourism. RePEc:spr:infott:v:16:y:2016:i:4:d:10.1007_s40558-016-0069-9.

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2016Strategic Obfuscation and Retail Pricing. (2016). Mechemache, Zohra ; Klein, Gordon ; Bonnet, Céline ; Richards, Timothy ; Bouamra-Mechemache, Zohra. In: TSE Working Papers. RePEc:tse:wpaper:31198.

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