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Journal of Interactive Marketing / Elsevier

Citation Profile [Updated: 2022-01-09 21:43:50]
5 Years H
35
Impact Factor
1.42
5 Years IF
1.7
Data available in this report

[Raw data] [50 most cited papers] [50 most relevant papers] [cites used to compute IF] [Recent citations ][Frequent citing series ] [more data in EconPapers] [trace new citations] [Missing citations? Add them now] [Incorrect content? Let us know]

Main indicators
Raw Data

 

IF AIF CIF IF5 DOC CDO CIT NCI CCU D2Y C2Y D5Y C5Y SC %SC CiY II AII
1990 0 0.09 0 0 0 0 0 0 0 0 0 0 0.04
1991 0 0.08 0 0 0 0 0 0 0 0 0 0 0.04
1992 0 0.09 0 0 0 0 0 0 0 0 0 0 0.04
1993 0 0.11 0 0 0 0 0 0 0 0 0 0 0.05
1994 0 0.12 0 0 0 0 0 0 0 0 0 0 0.06
1995 0 0.19 0 0 0 0 0 0 0 0 0 0 0.08
1996 0 0.22 0 0 0 0 0 0 0 0 0 0 0.1
1997 0 0.22 0 0 0 0 0 0 0 0 0 0 0.09
1998 0 0.26 0 0 0 0 0 0 0 0 0 0 0.12
1999 0 0.27 0 0 0 0 0 0 0 0 0 0 0.13
2000 0 0.32 0 0 0 0 0 0 0 0 0 0 0.14
2001 0 0.35 0 0 0 0 0 0 0 0 0 0 0.15
2002 0 0.37 0 0 0 0 0 0 0 0 0 0 0.19
2003 0 0.4 0 0 0 0 0 0 0 0 0 0 0.19
2004 0 0.44 0 0 0 0 0 0 0 0 0 0 0.2
2005 0 0.45 0 0 0 0 0 0 0 0 0 0 0.21
2006 0 0.46 0 0 0 0 0 0 0 0 0 0 0.2
2007 0 0.42 0 0 0 0 0 0 0 0 0 0 0.18
2008 0 0.44 0.06 0 16 16 182 1 1 0 0 0 1 0.06 0.2
2009 0.31 0.43 1.63 0.31 30 46 733 75 76 16 5 16 5 75 100 61 2.03 0.21
2010 0.65 0.43 1.8 0.65 24 70 421 126 202 46 30 46 30 117 92.9 42 1.75 0.18
2011 0.52 0.45 0.63 0.51 25 95 288 60 262 54 28 70 36 23 38.3 4 0.16 0.2
2012 0.33 0.45 0.7 0.59 21 116 491 81 343 49 16 95 56 32 39.5 2 0.1 0.19
2013 0.63 0.5 1.02 0.65 23 139 417 142 485 46 29 116 75 68 47.9 17 0.74 0.21
2014 0.43 0.51 0.95 0.69 20 159 410 151 636 44 19 123 85 51 33.8 0 0.2
2015 0.6 0.5 1.24 0.76 19 178 180 221 857 43 26 113 86 53 24 0 0.19
2016 1.08 0.5 1.78 1.14 25 203 274 361 1218 39 42 108 123 72 19.9 14 0.56 0.18
2017 0.98 0.5 1.67 1.3 30 233 254 389 1607 44 43 108 140 62 15.9 4 0.13 0.18
2018 1.09 0.54 1.81 1.35 32 265 138 480 2087 55 60 117 158 84 17.5 5 0.16 0.21
2019 1.21 0.58 2.08 1.57 35 300 140 625 2712 62 75 126 198 113 18.1 8 0.23 0.21
2020 1.42 0.75 2.65 1.7 32 332 72 881 3593 67 95 141 239 112 12.7 37 1.16 0.29
IF: Impact Factor: C2Y / D2Y
AIF: Average Impact Factor for series in RePEc in year y
CIF: Cumulative impact factor
IF5: Impact Factor: C5Y / D5Y
DOC: Number of documents published in year y
CDO: Cumulative number of documents published until year y
CIT: Number of citations to papers published in year y
NCI: Number of citations in year y
CCU: Cumulative number of citations to papers published until year y
D2Y: Number of articles published in y-1 plus y-2
C2Y: Cites in y to articles published in y-1 plus y-2
D5Y: Number of articles published in y-1 until y-5
C5Y: Cites in y to articles published in y-1 until y-5
SC: selft citations in y to articles published in y-1 plus y-2
%SC: Percentage of selft citations in y to articles published in y-1 plus y-2
CiY: Cites in year y to documents published in year y
II: Immediacy Index: CiY / Documents.
AII: Average Immediacy Index for series in RePEc in year y
50 most cited documents in this series
#YearTitleCited
12014Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation. (2014). Hollebeek, Linda D ; Brodie, Roderick J ; Glynn, Mark S. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:28:y:2014:i:2:p:149-165.

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196
22012Popularity of Brand Posts on Brand Fan Pages: An Investigation of the Effects of Social Media Marketing. (2012). de Vries, Lisette ; PEter, ; Gensler, Sonja. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:26:y:2012:i:2:p:83-91.

Full description at Econpapers || Download paper

159
32009Key Issues in Multichannel Customer Management: Current Knowledge and Future Directions. (2009). Neslin, Scott A ; Shankar, Venkatesh. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:23:y:2009:i:1:p:70-81.

Full description at Econpapers || Download paper

107
42013Managing Brands in the Social Media Environment. (2013). Gensler, Sonja ; Wiertz, Caroline ; Liu-Thompkins, Yuping ; Volckner, Franziska. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:27:y:2013:i:4:p:242-256.

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104
52009An Experimental Study of the Relationship between Online Engagement and Advertising Effectiveness. (2009). Calder, Bobby J ; Schaedel, Ute ; Malthouse, Edward C. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:23:y:2009:i:4:p:321-331.

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97
62014What We Know and Dont Know About Online Word-of-Mouth: A Review and Synthesis of the Literature. (2014). King, Robert Allen ; Bush, Victoria D ; Racherla, Pradeep . In: Journal of Interactive Marketing. RePEc:eee:joinma:v:28:y:2014:i:3:p:167-183.

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95
72010Mobile Marketing in the Retailing Environment: Current Insights and Future Research Avenues. (2010). Shankar, Venkatesh ; Naik, Prasad ; Hofacker, Charles ; Venkatesh, Alladi. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:24:y:2010:i:2:p:111-120.

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88
82009Flow Online: Lessons Learned and Future Prospects. (2009). Hoffman, Donna L ; Novak, Thomas P. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:23:y:2009:i:1:p:23-34.

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86
92013Managing Customer Relationships in the Social Media Era: Introducing the Social CRM House. (2013). Skiera, Bernd ; Zhang, Michael ; Wege, Egbert ; Haenlein, Michael ; Malthouse, Edward C. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:27:y:2013:i:4:p:270-280.

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81
102012Social Media Peer Communication and Impacts on Purchase Intentions: A Consumer Socialization Framework. (2012). Wang, Xia ; Wei, Yujie ; Yu, Chunling. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:26:y:2012:i:4:p:198-208.

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80
112009Does Chatter Matter? The Impact of User-Generated Content on Music Sales. (2009). Dhar, Vasant ; Chang, Elaine A. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:23:y:2009:i:4:p:300-307.

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75
122010Crafting Integrated Multichannel Retailing Strategies. (2010). Zhang, Jie ; Weitz, Barton A ; Steenburgh, Thomas J ; Kushwaha, Tarun ; Irvin, John W ; Farris, Paul W. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:24:y:2010:i:2:p:168-180.

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73
132013Consumer Power: Evolution in the Digital Age. (2013). Labrecque, Lauren I ; Hofacker, Charles F ; Novak, Thomas P ; Mathwick, Charla ; Dem, Jonas Vor. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:27:y:2013:i:4:p:257-269.

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71
142009Mobile Marketing: A Synthesis and Prognosis. (2009). Shankar, Venkatesh ; Balasubramanian, Sridhar. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:23:y:2009:i:2:p:118-129.

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70
152011Strategic Herding Behavior in Peer-to-Peer Loan Auctions. (2011). Herzenstein, Michal ; Andrews, Rick L ; Dholakia, Utpal M. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:25:y:2011:i:1:p:27-36.

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68
162012How Does Brand-related User-generated Content Differ across YouTube, Facebook, and Twitter?. (2012). Smith, Andrew N ; Yongjian, Chen ; Fischer, Eileen. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:26:y:2012:i:2:p:102-113.

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61
172014Fostering Consumer–Brand Relationships in Social Media Environments: The Role of Parasocial Interaction. (2014). Labrecque, Lauren I. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:28:y:2014:i:2:p:134-148.

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53
182013Social Media Metrics — A Framework and Guidelines for Managing Social Media. (2013). Peters, Kay ; Pauwels, Koen ; Ognibeni, Bjorn ; Kaplan, Andreas M ; Chen, Yubo . In: Journal of Interactive Marketing. RePEc:eee:joinma:v:27:y:2013:i:4:p:281-298.

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53
192010Consumer Behavior in a Multichannel, Multimedia Retailing Environment. (2010). Dholakia, Utpal M ; Taylor, Earl ; Stewart, David ; Rindfleisch, Aric ; Reeves, Randy ; Kahn, Barbara E. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:24:y:2010:i:2:p:86-95.

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48
202008Adoption of Virtual Try-on technology for online apparel shopping. (2008). Kim, Jiyeon ; Forsythe, Sandra . In: Journal of Interactive Marketing. RePEc:eee:joinma:v:22:y:2008:i:2:p:45-59.

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48
212011The Role of Marketing in Social Media: How Online Consumer Reviews Evolve. (2011). Chen, Yubo ; Wang, QI ; Fay, Scott. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:25:y:2011:i:2:p:85-94.

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48
222016Mobile Shopper Marketing: Key Issues, Current Insights, and Future Research Avenues. (2016). Shankar, Venkatesh ; Morrissey, Shawn ; Holland, Steve ; Rizley, Ross ; Ramanathan, Suresh ; Kleijnen, Mirella . In: Journal of Interactive Marketing. RePEc:eee:joinma:v:34:y:2016:i:c:p:37-48.

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46
232009Interactive Services: A Framework, Synthesis and Research Directions. (2009). Bolton, Ruth ; Saxena-Iyer, Shruti. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:23:y:2009:i:1:p:91-104.

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44
242013Social Commerce: A Contingency Framework for Assessing Marketing Potential. (2013). Spann, Martin ; Hoffman, Donna L ; Hennig-Thurau, Thorsten ; de Valck, Kristine ; Yadav, Manjit S. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:27:y:2013:i:4:p:311-323.

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44
252011The Effectiveness of Branded Mobile Phone Apps. (2011). Bellman, Steven ; Varan, Duane ; Robinson, Jennifer A ; Treleaven-Hassard, Shiree ; Potter, Robert F. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:25:y:2011:i:4:p:191-200.

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43
262012Interactivity in Brand Web Sites: Cognitive, Affective, and Behavioral Responses Explained by Consumers Online Flow Experience. (2012). van Noort, Guda ; van Reijmersdal, Eva A. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:26:y:2012:i:4:p:223-234.

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42
272010CRM in Data-Rich Multichannel Retailing Environments: A Review and Future Research Directions. (2010). Verhoef, Peter C ; Ganesan, Shankar ; Krafft, Manfred ; Malthouse, Edward C ; McAlister, Leigh ; Venkatesan, Rajkumar. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:24:y:2010:i:2:p:121-137.

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42
282009A Hierarchical Marketing Communications Model of Online and Offline Media Synergies. (2009). Naik, Prasad A ; Peters, Kay. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:23:y:2009:i:4:p:288-299.

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42
292012Online Damage Control: The Effects of Proactive Versus Reactive Webcare Interventions in Consumer-generated and Brand-generated Platforms. (2012). van Noort, Guda ; Willemsen, Lotte M. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:26:y:2012:i:3:p:131-140.

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41
302013Too Popular to Ignore: The Influence of Online Reviews on Purchase Intentions of Search and Experience Products. (2013). Jimenez, Fernando R ; Mendoza, Norma A. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:27:y:2013:i:3:p:226-235.

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40
312017Is Augmented Reality Technology an Effective Tool for E-commerce? An Interactivity and Vividness Perspective. (2017). Yim, Mark Yi-Cheon ; Sauer, Paul L ; Chu, Shu-Chuan . In: Journal of Interactive Marketing. RePEc:eee:joinma:v:39:y:2017:i:c:p:89-103.

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40
322008Coupons going wireless: Determinants of consumer intentions to redeem mobile coupons. (2008). Dickinger, Astrid ; Kleijnen, Mirella . In: Journal of Interactive Marketing. RePEc:eee:joinma:v:22:y:2008:i:3:p:23-39.

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39
332016Gamification and Mobile Marketing Effectiveness. (2016). Hofacker, Charles F ; Donaldson, Jeff ; Manchanda, Puneet ; Lurie, Nicholas H ; de Ruyter, KO. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:34:y:2016:i:c:p:25-36.

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38
342009Online Trust: State of the Art, New Frontiers, and Research Potential. (2009). Urban, Glen L ; Lorenzon, Antonio ; Amyx, Cinda. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:23:y:2009:i:2:p:179-190.

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37
352010Strategic Online and Offline Retail Pricing: A Review and Research Agenda. (2010). Grewal, Dhruv ; Tolerico, Stephen ; Song, Reo ; Ratchford, Brian ; Kannan, P K ; Kalyanam, Kirthi ; Janakiraman, Ramkumar . In: Journal of Interactive Marketing. RePEc:eee:joinma:v:24:y:2010:i:2:p:138-154.

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35
362009Interactivitys Unanticipated Consequences for Marketers and Marketing. (2009). Deighton, John ; Kornfeld, Leora. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:23:y:2009:i:1:p:4-10.

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34
372015A Meta-analytic Investigation of the Role of Valence in Online Reviews. (2015). Purnawirawan, Nathalia ; Dens, Nathalie ; Depelsmacker, Patrick ; de Pelsmacker, Patrick ; Eisend, Martin. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:31:y:2015:i:c:p:17-27.

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34
382013Value Creation in the Video Game Industry: Industry Economics, Consumer Benefits, and Research Opportunities. (2013). Marchand, Andre ; Hennig-Thurau, Thorsten. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:27:y:2013:i:3:p:141-157.

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33
392009Customer Lifetime Value: Empirical Generalizations and Some Conceptual Questions. (2009). Blattberg, Robert C ; Neslin, Scott A ; Malthouse, Edward C. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:23:y:2009:i:2:p:157-168.

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33
402010An Empirical Analysis of Shopping Behavior Across Online and Offline Channels for Grocery Products: The Moderating Effects of Household and Product Characteristics. (2010). Chintagunta, Pradeep ; Cebollada-Calvo, Jose-Javier ; Arce-Urriza, Marta ; Chu, Junhong. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:24:y:2010:i:4:p:251-268.

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31
412012Balance and Sequence in Online Reviews: How Perceived Usefulness Affects Attitudes and Intentions. (2012). Purnawirawan, Nathalia ; Dens, Nathalie ; Depelsmacker, Patrick ; de Pelsmacker, Patrick. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:26:y:2012:i:4:p:244-255.

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31
422016Mobile Advertising: A Framework and Research Agenda. (2016). Spann, Martin ; Zubcsek, Peter Pal ; Bart, Yakov ; Grewal, Dhruv . In: Journal of Interactive Marketing. RePEc:eee:joinma:v:34:y:2016:i:c:p:3-14.

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31
432009Click Here for Internet Insight: Advances in Clickstream Data Analysis in Marketing. (2009). Bucklin, Randolph E ; Sismeiro, Catarina. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:23:y:2009:i:1:p:35-48.

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30
442009Probability Models for Customer-Base Analysis. (2009). Fader, Peter S. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:23:y:2009:i:1:p:61-69.

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30
452009New Communications Approaches in Marketing: Issues and Research Directions. (2009). Winer, Russell S. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:23:y:2009:i:2:p:108-117.

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30
462017Can Social Media Marketing Improve Customer Relationship Capabilities and Firm Performance? Dynamic Capability Perspective. (2017). Wang, Zhan ; Kim, Hyun Gon. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:39:y:2017:i:c:p:15-26.

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29
472017The Showrooming Phenomenon: Its More than Just About Price. (2017). Gensler, Sonja ; Verhoef, Peter C ; Neslin, Scott A. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:38:y:2017:i:c:p:29-43.

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29
482012Brand Performances in Social Media. (2012). Singh, Sangeeta ; Sonnenburg, Stephan. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:26:y:2012:i:4:p:189-197.

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28
492011Online Personal Branding: Processes, Challenges, and Implications. (2011). Labrecque, Lauren I ; Milne, George R ; Markos, Ereni. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:25:y:2011:i:1:p:37-50.

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28
502011How Much Can You Trust Online Information? Cues for Perceived Trustworthiness of Consumer-generated Online Information. (2011). Pan, Lee-Yun ; Chiou, Jyh-Shen. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:25:y:2011:i:2:p:67-74.

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27
50 most relevant documents in this series (papers most cited in the last two years)
#YearTitleCited
12014Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation. (2014). Hollebeek, Linda D ; Brodie, Roderick J ; Glynn, Mark S. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:28:y:2014:i:2:p:149-165.

Full description at Econpapers || Download paper

138
22012Popularity of Brand Posts on Brand Fan Pages: An Investigation of the Effects of Social Media Marketing. (2012). de Vries, Lisette ; PEter, ; Gensler, Sonja. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:26:y:2012:i:2:p:83-91.

Full description at Econpapers || Download paper

93
32013Managing Brands in the Social Media Environment. (2013). Gensler, Sonja ; Wiertz, Caroline ; Liu-Thompkins, Yuping ; Volckner, Franziska. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:27:y:2013:i:4:p:242-256.

Full description at Econpapers || Download paper

57
42009An Experimental Study of the Relationship between Online Engagement and Advertising Effectiveness. (2009). Calder, Bobby J ; Schaedel, Ute ; Malthouse, Edward C. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:23:y:2009:i:4:p:321-331.

Full description at Econpapers || Download paper

56
52012Social Media Peer Communication and Impacts on Purchase Intentions: A Consumer Socialization Framework. (2012). Wang, Xia ; Wei, Yujie ; Yu, Chunling. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:26:y:2012:i:4:p:198-208.

Full description at Econpapers || Download paper

52
62013Managing Customer Relationships in the Social Media Era: Introducing the Social CRM House. (2013). Skiera, Bernd ; Zhang, Michael ; Wege, Egbert ; Haenlein, Michael ; Malthouse, Edward C. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:27:y:2013:i:4:p:270-280.

Full description at Econpapers || Download paper

45
72014What We Know and Dont Know About Online Word-of-Mouth: A Review and Synthesis of the Literature. (2014). King, Robert Allen ; Bush, Victoria D ; Racherla, Pradeep . In: Journal of Interactive Marketing. RePEc:eee:joinma:v:28:y:2014:i:3:p:167-183.

Full description at Econpapers || Download paper

43
82011Strategic Herding Behavior in Peer-to-Peer Loan Auctions. (2011). Herzenstein, Michal ; Andrews, Rick L ; Dholakia, Utpal M. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:25:y:2011:i:1:p:27-36.

Full description at Econpapers || Download paper

40
92017Is Augmented Reality Technology an Effective Tool for E-commerce? An Interactivity and Vividness Perspective. (2017). Yim, Mark Yi-Cheon ; Sauer, Paul L ; Chu, Shu-Chuan . In: Journal of Interactive Marketing. RePEc:eee:joinma:v:39:y:2017:i:c:p:89-103.

Full description at Econpapers || Download paper

37
102010Mobile Marketing in the Retailing Environment: Current Insights and Future Research Avenues. (2010). Shankar, Venkatesh ; Naik, Prasad ; Hofacker, Charles ; Venkatesh, Alladi. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:24:y:2010:i:2:p:111-120.

Full description at Econpapers || Download paper

36
112013Consumer Power: Evolution in the Digital Age. (2013). Labrecque, Lauren I ; Hofacker, Charles F ; Novak, Thomas P ; Mathwick, Charla ; Dem, Jonas Vor. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:27:y:2013:i:4:p:257-269.

Full description at Econpapers || Download paper

36
122009Flow Online: Lessons Learned and Future Prospects. (2009). Hoffman, Donna L ; Novak, Thomas P. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:23:y:2009:i:1:p:23-34.

Full description at Econpapers || Download paper

34
132014Fostering Consumer–Brand Relationships in Social Media Environments: The Role of Parasocial Interaction. (2014). Labrecque, Lauren I. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:28:y:2014:i:2:p:134-148.

Full description at Econpapers || Download paper

33
142009Key Issues in Multichannel Customer Management: Current Knowledge and Future Directions. (2009). Neslin, Scott A ; Shankar, Venkatesh. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:23:y:2009:i:1:p:70-81.

Full description at Econpapers || Download paper

30
152016Mobile Shopper Marketing: Key Issues, Current Insights, and Future Research Avenues. (2016). Shankar, Venkatesh ; Morrissey, Shawn ; Holland, Steve ; Rizley, Ross ; Ramanathan, Suresh ; Kleijnen, Mirella . In: Journal of Interactive Marketing. RePEc:eee:joinma:v:34:y:2016:i:c:p:37-48.

Full description at Econpapers || Download paper

29
162016Gamification and Mobile Marketing Effectiveness. (2016). Hofacker, Charles F ; Donaldson, Jeff ; Manchanda, Puneet ; Lurie, Nicholas H ; de Ruyter, KO. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:34:y:2016:i:c:p:25-36.

Full description at Econpapers || Download paper

28
172012How Does Brand-related User-generated Content Differ across YouTube, Facebook, and Twitter?. (2012). Smith, Andrew N ; Yongjian, Chen ; Fischer, Eileen. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:26:y:2012:i:2:p:102-113.

Full description at Econpapers || Download paper

27
182010Crafting Integrated Multichannel Retailing Strategies. (2010). Zhang, Jie ; Weitz, Barton A ; Steenburgh, Thomas J ; Kushwaha, Tarun ; Irvin, John W ; Farris, Paul W. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:24:y:2010:i:2:p:168-180.

Full description at Econpapers || Download paper

27
192013Social Commerce: A Contingency Framework for Assessing Marketing Potential. (2013). Spann, Martin ; Hoffman, Donna L ; Hennig-Thurau, Thorsten ; de Valck, Kristine ; Yadav, Manjit S. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:27:y:2013:i:4:p:311-323.

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27
202011The Role of Marketing in Social Media: How Online Consumer Reviews Evolve. (2011). Chen, Yubo ; Wang, QI ; Fay, Scott. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:25:y:2011:i:2:p:85-94.

Full description at Econpapers || Download paper

27
212015A Meta-analytic Investigation of the Role of Valence in Online Reviews. (2015). Purnawirawan, Nathalia ; Dens, Nathalie ; Depelsmacker, Patrick ; de Pelsmacker, Patrick ; Eisend, Martin. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:31:y:2015:i:c:p:17-27.

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26
222017Can Social Media Marketing Improve Customer Relationship Capabilities and Firm Performance? Dynamic Capability Perspective. (2017). Wang, Zhan ; Kim, Hyun Gon. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:39:y:2017:i:c:p:15-26.

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232013Social Media Metrics — A Framework and Guidelines for Managing Social Media. (2013). Peters, Kay ; Pauwels, Koen ; Ognibeni, Bjorn ; Kaplan, Andreas M ; Chen, Yubo . In: Journal of Interactive Marketing. RePEc:eee:joinma:v:27:y:2013:i:4:p:281-298.

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242011The Effectiveness of Branded Mobile Phone Apps. (2011). Bellman, Steven ; Varan, Duane ; Robinson, Jennifer A ; Treleaven-Hassard, Shiree ; Potter, Robert F. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:25:y:2011:i:4:p:191-200.

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252019Digital Sensory Marketing: Integrating New Technologies Into Multisensory Online Experience. (2019). Spence, Charles ; Velasco, Carlos ; Petit, Olivia. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:45:y:2019:i:c:p:42-61.

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262017The Showrooming Phenomenon: Its More than Just About Price. (2017). Gensler, Sonja ; Verhoef, Peter C ; Neslin, Scott A. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:38:y:2017:i:c:p:29-43.

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272009Does Chatter Matter? The Impact of User-Generated Content on Music Sales. (2009). Dhar, Vasant ; Chang, Elaine A. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:23:y:2009:i:4:p:300-307.

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282009Mobile Marketing: A Synthesis and Prognosis. (2009). Shankar, Venkatesh ; Balasubramanian, Sridhar. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:23:y:2009:i:2:p:118-129.

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292019Digital Content Marketings Role in Fostering Consumer Engagement, Trust, and Value: Framework, Fundamental Propositions, and Implications. (2019). Macky, Keith ; Hollebeek, Linda D. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:45:y:2019:i:c:p:27-41.

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302013Too Popular to Ignore: The Influence of Online Reviews on Purchase Intentions of Search and Experience Products. (2013). Jimenez, Fernando R ; Mendoza, Norma A. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:27:y:2013:i:3:p:226-235.

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312008Adoption of Virtual Try-on technology for online apparel shopping. (2008). Kim, Jiyeon ; Forsythe, Sandra . In: Journal of Interactive Marketing. RePEc:eee:joinma:v:22:y:2008:i:2:p:45-59.

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322017Consumer Connectivity in a Complex, Technology-enabled, and Mobile-oriented World with Smart Products. (2017). Novak, Tom ; Verhoef, Peter C ; Hu, Mandy Mantian ; Hoffman, Donna L ; Fong, Nathan ; Datta, Hannes ; Bart, Yakov ; Andrews, Michelle ; Abhishek, Vibhanshu ; Luo, Xueming ; Zhang, Yuchi ; Kannan, P K ; Rand, William ; Stephen, Andrew T. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:40:y:2017:i:c:p:1-8.

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21
332012Interactivity in Brand Web Sites: Cognitive, Affective, and Behavioral Responses Explained by Consumers Online Flow Experience. (2012). van Noort, Guda ; van Reijmersdal, Eva A. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:26:y:2012:i:4:p:223-234.

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20
342015The Effects of Adopting and Using a Brands Mobile Application on Customers Subsequent Purchase Behavior. (2015). Jung, SU ; Malthouse, Edward C ; Wang, Rebecca Jen-Hui. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:31:y:2015:i:c:p:28-41.

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352017A Meta-analysis of Online Trust Relationships in E-commerce. (2017). Kim, Yeolib ; Peterson, Robert A. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:38:y:2017:i:c:p:44-54.

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362016Mobile Advertising: A Framework and Research Agenda. (2016). Spann, Martin ; Zubcsek, Peter Pal ; Bart, Yakov ; Grewal, Dhruv . In: Journal of Interactive Marketing. RePEc:eee:joinma:v:34:y:2016:i:c:p:3-14.

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372016Why Nonprofits Are Easier to Endorse on Social Media: The Roles of Warmth and Brand Symbolism. (2016). Bernritter, Stefan F ; Smit, Edith G. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:33:y:2016:i:c:p:27-42.

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382010Consumer Behavior in a Multichannel, Multimedia Retailing Environment. (2010). Dholakia, Utpal M ; Taylor, Earl ; Stewart, David ; Rindfleisch, Aric ; Reeves, Randy ; Kahn, Barbara E. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:24:y:2010:i:2:p:86-95.

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392012Online Damage Control: The Effects of Proactive Versus Reactive Webcare Interventions in Consumer-generated and Brand-generated Platforms. (2012). van Noort, Guda ; Willemsen, Lotte M. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:26:y:2012:i:3:p:131-140.

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402012Balance and Sequence in Online Reviews: How Perceived Usefulness Affects Attitudes and Intentions. (2012). Purnawirawan, Nathalia ; Dens, Nathalie ; Depelsmacker, Patrick ; de Pelsmacker, Patrick. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:26:y:2012:i:4:p:244-255.

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17
412010An Empirical Analysis of Shopping Behavior Across Online and Offline Channels for Grocery Products: The Moderating Effects of Household and Product Characteristics. (2010). Chintagunta, Pradeep ; Cebollada-Calvo, Jose-Javier ; Arce-Urriza, Marta ; Chu, Junhong. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:24:y:2010:i:4:p:251-268.

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16
422009Antecedents of Online Reviews Usage and Purchase Influence: An Empirical Comparison of U.S. and Korean Consumers. (2009). Park, Cheol ; Lee, Thae Min. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:23:y:2009:i:4:p:332-340.

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16
432013Value Creation in the Video Game Industry: Industry Economics, Consumer Benefits, and Research Opportunities. (2013). Marchand, Andre ; Hennig-Thurau, Thorsten. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:27:y:2013:i:3:p:141-157.

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442018Understanding the Omnichannel Customer Journey: Determinants of Interaction Choice. (2018). Barwitz, Niklas ; Maas, Peter . In: Journal of Interactive Marketing. RePEc:eee:joinma:v:43:y:2018:i:c:p:116-133.

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452011How Much Can You Trust Online Information? Cues for Perceived Trustworthiness of Consumer-generated Online Information. (2011). Pan, Lee-Yun ; Chiou, Jyh-Shen. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:25:y:2011:i:2:p:67-74.

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462017Understanding Interactive Online Advertising: Congruence and Product Involvement in Highly and Lowly Arousing, Skippable Video Ads. (2017). Belanche, Daniel ; Perez-Rueda, Alfredo ; Flavian, Carlos. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:37:y:2017:i:c:p:75-88.

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472016The Psychological Mechanism of Brand Co-creation Engagement. (2016). Hsieh, Sara H ; Chang, Aihwa . In: Journal of Interactive Marketing. RePEc:eee:joinma:v:33:y:2016:i:c:p:13-26.

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482012Brand Performances in Social Media. (2012). Singh, Sangeeta ; Sonnenburg, Stephan. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:26:y:2012:i:4:p:189-197.

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492016Mobile Promotions: A Framework and Research Priorities. (2016). Andrews, Michelle ; Thornswood, Lance ; Pancras, Joseph ; Hui, Sam ; Goehring, Jody. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:34:y:2016:i:c:p:15-24.

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502016Consumers Perceptions of Online and Offline Retailer Deception: A Moderated Mediation Analysis. (2016). Riquelme, Isabel P ; Iacobucci, Dawn ; Roman, Sergio . In: Journal of Interactive Marketing. RePEc:eee:joinma:v:35:y:2016:i:c:p:16-26.

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Citing documents used to compute impact factor: 95
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2020Using XGBoost and Skip-Gram Model to Predict Online Review Popularity. (2020). , Tom ; Tuliao, Kristine Velasquez ; Chung, Hao-Hsuan ; Kim, Lien Thi. In: SAGE Open. RePEc:sae:sagope:v:10:y:2020:i:4:p:2158244020983316.

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2020Consumer Responses to Conflict-Management Strategies on Non-Profit Social Media Fan Pages. (2020). Breitsohl, Jan ; Dineva, Denitsa ; Megicks, Philip ; Garrod, Brian. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:52:y:2020:i:c:p:118-136.

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2020Disclosure of Vlog Advertising Targeted to Children. (2020). Hudders, Liselot ; de Jans, Steffi. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:52:y:2020:i:c:p:1-19.

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2020.

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2020Social Medias Impact on the Consumer Mindset: When to Use Which Sentiment Extraction Tool?. (2020). Pauwels, Koen H ; Colicev, Anatoli ; Kubler, Raoul V. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:50:y:2020:i:c:p:136-155.

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2020The effects of warmth-oriented and competence-oriented service recovery messages on observers on online platforms. (2020). Ha, Sejin ; Huang, Ran. In: Journal of Business Research. RePEc:eee:jbrese:v:121:y:2020:i:c:p:616-627.

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2020Effect of service transgressions on distant third-party customers: The role of moral identity and moral judgment. (2020). Jain, Kokil ; Sharma, Isha ; Behl, Abhishek. In: Journal of Business Research. RePEc:eee:jbrese:v:121:y:2020:i:c:p:696-712.

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2020May we buy your love? psychological effects of incentives on writing likelihood and valence of online product reviews. (2020). Helm, Sabrina ; Garnefeld, Ina ; Grotschel, Ann-Kathrin. In: Electronic Markets. RePEc:spr:elmark:v:30:y:2020:i:4:d:10.1007_s12525-020-00425-4.

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2020Online customer behavior: perceptions regarding the types of risks incurred through online purchases. (2020). Veiga, Claudimar Pereira ; Kudlawicz-Franco, Claudineia ; Souza, Adriano Mendona ; Silva, Wesley Vieira ; Bach, Tatiana Marceda. In: Palgrave Communications. RePEc:pal:palcom:v:6:y:2020:i:1:d:10.1057_s41599-020-0389-4.

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2020Interacting with background music engages E-Customers more: The impact of interactive music on consumer perception and behavioral intention. (2020). Oh, Jeeyun ; Hwang, Angel Hsing-Chi. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:54:y:2020:i:c:s0969698918307148.

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2020Product touch in the real and digital world: How do consumers react?. (2020). Amatulli, Cesare ; Pino, Giovanni ; Guido, Gianluigi ; Peluso, Alessandro M ; de Angelis, Matteo ; Nataraajan, Rajan. In: Journal of Business Research. RePEc:eee:jbrese:v:112:y:2020:i:c:p:492-501.

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2020“Speaking of Purchases”: How Conversational Potential Determines Consumers Willingness to Exert Effort for Experiential Versus Material Purchases. (2020). Bastos, Wilson. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:50:y:2020:i:c:p:1-16.

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2020Guilt online vs. offline: What are its consequences on consumer behavior?. (2020). Saintives, Camille. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:55:y:2020:i:c:s0969698919309130.

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2020Augmented reality marketing: A technology-enabled approach to situated customer experience. (2020). de Ruyter, KO ; Mahr, Dominik ; Keeling, Debbie Isobel ; Hilken, Tim ; Heller, Jonas ; Chylinski, Mathew. In: Australasian marketing journal. RePEc:eee:aumajo:v:28:y:2020:i:4:p:374-384.

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2020Digital ecosystem and consumer engagement: A socio-technical perspective. (2020). Dessart, Laurence ; Morgan-Thomas, Anna ; Veloutsou, Cleopatra. In: Journal of Business Research. RePEc:eee:jbrese:v:121:y:2020:i:c:p:713-723.

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2020.

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2020Pricing and package size decisions in crowdfunding. (2020). Du, Shaofu ; Zhu, Yangguang ; Nie, Tengfei ; Zhang, Jianghua ; Peng, Jing. In: Transportation Research Part E: Logistics and Transportation Review. RePEc:eee:transe:v:143:y:2020:i:c:s1366554520307407.

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2020How consumer ethnocentrism modulates neural processing of domestic and foreign products: A neuroimaging study. (2020). Libana-Cabanillas, F J ; Ibáñez-Zapata, José-à ngel, ; Snchez-Fernndez, Juan ; Casado-Aranda, Luis-Alberto. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:53:y:2020:i:c:s0969698919305946.

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2020A Combination of Self-Reported Data and Social-Related Neural Measures Forecasts Viral Marketing Success on Social Media. (2020). Suzuki, Shinsuke ; Motoki, Kosuke ; Sugiura, Motoaki ; Kawashima, Ryuta. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:52:y:2020:i:c:p:99-117.

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2020Identifying the critical factors of customer behavior: An integration perspective of marketing strategy and components of attitudes. (2020). Lin, Jun-You ; Liu, Chih-Hsing Sam ; Horng, Jeou-Shyan ; Chou, Sheng-Fang. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:55:y:2020:i:c:s0969698919310793.

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2020When it’s too good to be true: Consumers’ reactions and firms’ responses to unintended price mistakes. (2020). Roggeveen, Anne L ; Xia, Lan. In: Journal of Business Research. RePEc:eee:jbrese:v:114:y:2020:i:c:p:16-29.

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2020.

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2020Optimal bargaining timing of a wholesale price for a manufacturer with a retailer in a dual-channel supply chain. (2020). Matsui, Kenji. In: European Journal of Operational Research. RePEc:eee:ejores:v:287:y:2020:i:1:p:225-236.

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2020Store Closings and Retailer Profitability: A Contingency Perspective. (2020). Fay, Scott ; Feng, Cong. In: Journal of Retailing. RePEc:eee:jouret:v:96:y:2020:i:3:p:411-433.

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2020The General Concept of the Revenue Model for Sustainability Growth. (2020). Jankelova, Nadeda ; Kintler, Jakub ; Remeova, Katarina. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:16:p:6635-:d:399909.

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2020The impact of affective and cognitive app experiences on loyalty towards retailers. (2020). Japutra, Arnold ; Anaya-Snchez, Rafael ; Navarro-Garca, Antonio ; Molinillo, Sebastian. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:54:y:2020:i:c:s0969698919304710.

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2020Understanding the inhibitors to consumer mobile purchasing intentions. (2020). Gro, Michael ; Sohn, Stefanie. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:55:y:2020:i:c:s0969698920300825.

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2020.

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2020Sharing of fake news on social media: Application of the honeycomb framework and the third-person effect hypothesis. (2020). Salo, Jari ; Virk, Gurnam Singh ; Singh, Dilraj ; Dhir, Amandeep ; Talwar, Shalini. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:57:y:2020:i:c:s0969698920306433.

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2020The Crisis of Public Health and Infodemic: Analyzing Belief Structure of Fake News about COVID-19 Pandemic. (2020). Kim, Sun Hee . In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:23:p:9904-:d:451753.

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2020The playground effect: How augmented reality drives creative customer engagement. (2020). de Ruyter, KO ; Keeling, Debbie Isobel ; Heller, Jonas ; Mahr, Dominik ; Chylinski, Mathew ; Hilken, Tim ; Jessen, Alexander. In: Journal of Business Research. RePEc:eee:jbrese:v:116:y:2020:i:c:p:85-98.

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2020Virtual and augmented reality: Advancing research in consumer marketing. (2020). Bigne, Enrique ; Wedel, Michel ; Zhang, Jie. In: International Journal of Research in Marketing. RePEc:eee:ijrema:v:37:y:2020:i:3:p:443-465.

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2020Does involvement in corporate social irresponsibility affect the linguistic features of corporate social responsibility reports?. (2020). Corciolani, Matteo ; Tuan, Annamaria ; Nieri, Federica. In: Corporate Social Responsibility and Environmental Management. RePEc:wly:corsem:v:27:y:2020:i:2:p:670-680.

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2020Social media-driven antecedents and consequences of employees awareness of their impact on corporate reputation. (2020). Walsh, Gianfranco ; Schaarschmidt, Mario. In: Journal of Business Research. RePEc:eee:jbrese:v:117:y:2020:i:c:p:718-726.

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2020Nutzung von Social Media Plattformen durch Schweizer KMU - Eigene Profile und erzielte Reichweiten. (2020). Fruh, Sebastian ; Beier, Michael. In: EconStor Research Reports. RePEc:zbw:esrepo:224773.

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2020Does gamification affect brand engagement and equity? A study in online brand communities. (2020). Hamari, Juho ; Nan, Nan. In: Journal of Business Research. RePEc:eee:jbrese:v:109:y:2020:i:c:p:449-460.

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2020Virtual reality through the customer journey: Framework and propositions. (2020). Smith, Dale ; Sigurdsson, Valdimar ; Andreassen, Tor W ; Clark, Moira K ; Hollebeek, Linda D. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:55:y:2020:i:c:s0969698919312159.

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2020Opening the black box of gameful experience: Implications for gamification process design. (2020). Hammedi, Wafa ; Poncin, Ingrid ; Leclercq, Thomas. In: Post-Print. RePEc:hal:journl:hal-02510199.

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2020Digital Analytics: Modeling for Insights and New Methods. (2020). Potapov, Dmitriy ; Bijmolt, Tammo ; Kumar, V ; Leszkiewicz, Agata ; Gupta, Shaphali. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:51:y:2020:i:c:p:26-43.

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2020Brand hate and non-repurchase intention: A service context perspective in a cross-channel setting. (2020). Cioppi, Marco ; Hegner, Sabrina M ; Francioni, Barbara ; Curina, Ilaria. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:54:y:2020:i:c:s0969698919301250.

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2020Managing the product-harm crisis in the digital era: The role of consumer online brand community engagement. (2020). Zheng, Mengqin ; Liu, Ran ; Filieri, Raffaele ; Lin, Zhibin ; Yuan, Denghua . In: Journal of Business Research. RePEc:eee:jbrese:v:115:y:2020:i:c:p:38-47.

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2020Tourism value VS barriers to booking trips online. (2020). Libana-Cabanillas, Francisco ; Jimnez, Nadia ; San-Martn, Sonia. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:53:y:2020:i:c:s0969698919301444.

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2020The Role of Social Capital for Short-Video Platform Users’ Travel Intentions: SEM and Fsqca Findings. (2020). Xie, Xing-Zheng ; Chuang, Ying-Ji ; Lin, Ching-Yuan ; Liao, Shan-Shan. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:9:p:3871-:d:355889.

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2020Do same-level review ratings have the same level of review helpfulness? The role of information diagnosticity in online reviews. (2020). Han, Jeongsoo ; Kim, Miyea ; Jun, Mina. In: Information Technology & Tourism. RePEc:spr:infott:v:22:y:2020:i:4:d:10.1007_s40558-020-00191-1.

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2020Looking forward, looking back: The impact of goal progress and time urgency on consumer responses to mobile reward apps. (2020). Yoon, Sukki ; Baek, Tae Hyun. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:54:y:2020:i:c:s0969698919310549.

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2020Are Digital Menus Really Better than Traditional Menus? The Mediating Role of Consumption Visions and Menu Enjoyment. (2020). Yoo, Chan Yun ; Yim, Mark Yi-Cheon. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:50:y:2020:i:c:p:65-80.

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2020Managerial Responses and Customer Engagement in Crowdfunding. (2020). Tian, Xin ; Song, Yan. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:8:p:3389-:d:348518.

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2020The Right Time for Crowd Communication during Campaigns for Sustainable Success of Crowdfunding: Evidence from Kickstarter Platform. (2020). Qu, Deqiang ; Ji, Ying ; Ryoba, Michael J. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:18:p:7642-:d:414397.

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2020How managerial responses to online reviews affect customer satisfaction: An empirical study based on additional reviews. (2020). Lin, Xiaolin ; Feng, Xiangnan ; Wen, Lingling ; Zhao, Yan. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:57:y:2020:i:c:s096969892030240x.

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2020THE OPPORTUNITIES FOR INFORMATION TECHNOLOGY UTILIZATION TO STRENGTHEN THE GROWTH OF SMALL AND MEDIUM ENTERPRISES. (2020). Tarigan, Zainal Abidin ; Adnans, Abdhy Aulia. In: Junior Scientific Researcher. RePEc:jsr:journl:v:6:y:2020:i:1:p:102-106.

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2020Do Social Media and E-Mail Engagement Impact Reputation and Trust-Driven Behavior?. (2020). Abkar, Vesna ; Kova, Matej. In: Tržište/Market. RePEc:zag:market:v:32:y:2020:i:1:p:9-25.

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2020.

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2020Customer experience and commitment in retailing: Does customer age matter?. (2020). Riivits-Arkonsuo, Iivi ; Ul, Jamid ; Fatma, Mobin ; Hollebeek, Linda D ; Khan, Imran. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:57:y:2020:i:c:s0969698920310985.

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2020Social TV Engagement for Increasing and Sustaining Social TV Viewers. (2020). Osemeahon, Oseyenbhin Sunday ; Agoyi, Mary ; Odunaiya, Odukorede. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:12:p:4906-:d:372221.

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Recent citations
Recent citations received in 2020
YearCiting document
2020Want to make me happy? Tell me about your experiences but not your objects. (2020). Bastos, Wilson. In: Journal of Consumer Affairs. RePEc:bla:jconsa:v:54:y:2020:i:3:p:978-1001.

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2020Virtual and augmented reality: Advancing research in consumer marketing. (2020). Bigne, Enrique ; Wedel, Michel ; Zhang, Jie. In: International Journal of Research in Marketing. RePEc:eee:ijrema:v:37:y:2020:i:3:p:443-465.

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2020Managing the product-harm crisis in the digital era: The role of consumer online brand community engagement. (2020). Zheng, Mengqin ; Liu, Ran ; Filieri, Raffaele ; Lin, Zhibin ; Yuan, Denghua . In: Journal of Business Research. RePEc:eee:jbrese:v:115:y:2020:i:c:p:38-47.

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2020How virtual reality affects consumer choice. (2020). Dietrich, Holger ; Peukert, Christian ; Pfeiffer, Jella ; Meissner, Martin. In: Journal of Business Research. RePEc:eee:jbrese:v:117:y:2020:i:c:p:219-231.

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2020Prior disclosure of product placement: The more explicit the disclosure, the better the brand recall and brand attitude. (2020). Yee, Fanny Fong. In: Journal of Business Research. RePEc:eee:jbrese:v:120:y:2020:i:c:p:31-41.

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2020Luxury in the digital age: A multi-actor service encounter perspective. (2020). Wirtz, Jochen ; Holmqvist, Jonas ; Fritze, Martin P. In: Journal of Business Research. RePEc:eee:jbrese:v:121:y:2020:i:c:p:747-756.

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2020A new look at employee happiness: How employees’ perceptions of a job as offering experiences versus objects to customers influence job-related happiness. (2020). Barsade, Sigal G ; Bastos, Wilson. In: Organizational Behavior and Human Decision Processes. RePEc:eee:jobhdp:v:161:y:2020:i:c:p:176-187.

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2020Challenges and Opportunities for Marketing Scholars in Times of the Fourth Industrial Revolution. (2020). Haenlein, Michael ; Sajtos, Laszlo ; Krafft, Manfred. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:51:y:2020:i:c:p:1-8.

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2020Digital Analytics: Modeling for Insights and New Methods. (2020). Potapov, Dmitriy ; Bijmolt, Tammo ; Kumar, V ; Leszkiewicz, Agata ; Gupta, Shaphali. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:51:y:2020:i:c:p:26-43.

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2020Brave New World? On AI and the Management of Customer Relationships. (2020). Kroll, Eike Benjamin ; Kotterheinrich, Kim ; Kaplan, Andreas ; Hofacker, Charles F ; Gensler, Sonja ; Bart, Yakov ; Libai, Barak. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:51:y:2020:i:c:p:44-56.

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2020Transforming the Customer Experience Through New Technologies. (2020). Shankar, Venkatesh ; Kraume, Karsten ; Schmitt, Bernd ; Kroschke, Mirja ; Hoyer, Wayne D. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:51:y:2020:i:c:p:57-71.

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2020The Role of Marketing in Digital Business Platforms. (2020). Wirtz, Jochen ; Wieringa, Jaap E ; Van Bruggen, Gerrit ; Felten, Claudio ; Moch, Nicole ; Rangaswamy, Arvind. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:51:y:2020:i:c:p:72-90.

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2020Artificial Intelligence and Marketing: Pitfalls and Opportunities. (2020). von Wangenheim, Florian ; Brock, Jurgen Kai-Uwe ; Beh, Yean Shan ; Viswanathan, Vijay ; de Bruyn, Arnaud. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:51:y:2020:i:c:p:91-105.

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2020Non-immersive virtual reality technologies in real estate: How customer experience drives attitudes toward properties and the service provider. (2020). Poncin, Ingrid ; Pleyers, Gordy. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:57:y:2020:i:c:s0969698920308274.

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2020Understanding the Strategic Consequences of Customer Privacy Concerns: A Meta-Analytic Review. (2020). Grewal, Dhruv ; de Ruyter, KO ; Plangger, Kirk ; Eisend, Martin ; Okazaki, Shintaro. In: Journal of Retailing. RePEc:eee:jouret:v:96:y:2020:i:4:p:458-473.

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2020Vividness of news push notifications and users’ response. (2020). Martinez-Navarro, Gema ; Fernandez-Lores, Susana ; Gavilan, Diana. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:161:y:2020:i:c:s0040162520311070.

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2020The personalization–privacy paradox in the attention economy. (2020). Cloarec, Julien. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:161:y:2020:i:c:s0040162520311252.

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2020.

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2020Management of Tourist Destinations: The Expectations of Guests on eWOM Generation in Maldonado (Uruguay). (2020). Ramon-Cardona, Jose ; Alvarez-Bassi, Daniel ; Sanchez-Fernandez, Maria Dolores. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:17:p:6825-:d:402686.

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2020Corporate brand value and cash holdings. (2020). , Ramesh ; Hanssens, Dominique M ; Bharadwaj, Neeraj . In: Journal of Brand Management. RePEc:pal:jobman:v:27:y:2020:i:4:d:10.1057_s41262-020-00188-5.

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2020Customer engagement in social media: a framework and meta-analysis. (2020). Herter, Marcia Maurer ; Pinto, Diego Costa ; Ladeira, Wagner Junior ; Santini, Fernando ; Babin, Barry J ; Sampaio, Claudio Hoffmann. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:48:y:2020:i:6:d:10.1007_s11747-020-00731-5.

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Recent citations received in 2019
YearCiting document
2019Engaging the unengaged customer: The value of a retailer mobile app. (2019). Neslin, Scott A ; Dinner, Isaac M ; van Heerde, Harald J. In: International Journal of Research in Marketing. RePEc:eee:ijrema:v:36:y:2019:i:3:p:420-438.

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2019How stories generate consumer engagement: An exploratory study. (2019). Pitardi, Valentina ; Dessart, Laurence. In: Journal of Business Research. RePEc:eee:jbrese:v:104:y:2019:i:c:p:183-195.

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2019Consumer Processing of Online Trust Signals: A Neuroimaging Study. (2019). Sanchez-Fernandez, Juan ; Dimoka, Angelika ; Casado-Aranda, Luis-Alberto. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:47:y:2019:i:c:p:159-180.

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2019Customer engagement in the service context: An empirical investigation of the construct, its antecedents and consequences. (2019). Hollebeek, Linda D ; Ul, Jamid ; Rasool, Aaleya ; Khan, Imran ; Rahman, Zillur. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:50:y:2019:i:c:p:277-285.

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2019Touching the Untouchable: Exploring Multi-Sensory Augmented Reality in the Context of Online Retailing. (2019). Heller, Jonas ; Keeling, Debbie I ; Mahr, Dominik ; de Ruyter, KO ; Chylinski, Mathew. In: Journal of Retailing. RePEc:eee:jouret:v:95:y:2019:i:4:p:219-234.

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2019Influence of Network Embeddedness and Network Diversity on Green Innovation: The Mediation Effect of Green Social Capital. (2019). Chen, Kuan-Ling ; Lo, Wei-Yuan ; Wang, Cui. In: Sustainability. RePEc:gam:jsusta:v:11:y:2019:i:20:p:5736-:d:277288.

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2019Customer Satisfaction as Intervening Between Use Automatic Teller Machine (ATM), Internet Banking and Quality of Loyalty (Case in Indonesia). (2019). Aritra, Sanni ; Wibisono, Chablullah ; Muda, Iskandar. In: International Journal of Financial Research. RePEc:jfr:ijfr11:v:10:y:2019:i:6:p:54-66.

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Recent citations received in 2018
YearCiting document
2018When consumers become project backers: The psychological consequences of participation in crowdfunding. (2018). Bitterl, Sally ; Schreier, Martin. In: International Journal of Research in Marketing. RePEc:eee:ijrema:v:35:y:2018:i:4:p:673-685.

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2018Finding Meaning in Contradiction on Employee Review Sites — Effects of Discrepant Online Reviews on Job Application Intentions. (2018). Konsgen, Raoul ; Munzel, Andreas ; Ivens, Stefan ; Schaarschmidt, Mario. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:43:y:2018:i:c:p:165-177.

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2018Re-discovering dual marketing: Internet’s contribution. (2018). Siano, Alfonso ; Cantu, Chiara Luisa. In: MERCATI E COMPETITIVITÀ. RePEc:fan:mcmcmc:v:html10.3280/mc2018-003002.

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2018Consumer empowerment in consumer–firm relationships: conceptual framework and implications for research. (2018). Akhavannasab, Sanam ; Senecal, Sylvain ; Dantas, Danilo C. In: AMS Review. RePEc:spr:amsrev:v:8:y:2018:i:3:d:10.1007_s13162-018-0120-4.

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2018Nutzung von Social Media Plattformen durch Schweizer Spitäler - Eigene Accounts, Nutzungsintensitäten und Reichweiten. (2018). Fruh, Sebastian ; Beier, Michael. In: EconStor Research Reports. RePEc:zbw:esrepo:184655.

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Recent citations received in 2017
YearCiting document
2017Consumer Connectivity in a Complex, Technology-enabled, and Mobile-oriented World with Smart Products. (2017). Novak, Tom ; Verhoef, Peter C ; Hu, Mandy Mantian ; Hoffman, Donna L ; Fong, Nathan ; Datta, Hannes ; Bart, Yakov ; Andrews, Michelle ; Abhishek, Vibhanshu ; Luo, Xueming ; Zhang, Yuchi ; Kannan, P K ; Rand, William ; Stephen, Andrew T. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:40:y:2017:i:c:p:1-8.

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2017A multidisciplinary perspective of big data in management research. (2017). Sheng, Jie ; Wang, Xiaojun ; Amankwah-Amoah, Joseph. In: International Journal of Production Economics. RePEc:eee:proeco:v:191:y:2017:i:c:p:97-112.

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2017Impact of website characteristics on relationship quality: a comparison of banks financial cooperatives. (2017). Fortin, Annick ; Ricard, Line ; Rajaobelina, Lova ; Brun, Isabelle. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:22:y:2017:i:4:d:10.1057_s41264-017-0036-3.

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2017Consumer reliance on intangible versus tangible attributes in service evaluation: the role of construal level. (2017). Keh, Hean Tat ; Ding, Ying. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:6:d:10.1007_s11747-017-0527-8.

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