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Citation Profile [Updated: 2021-02-02 17:32:57]
5 Years H
25
Impact Factor
1.13
5 Years IF
0.89
Data available in this report

[Raw data] [50 most cited papers] [50 most relevant papers] [cites used to compute IF] [Recent citations ][Frequent citing series ] [more data in EconPapers] [trace new citations] [Missing citations? Add them now] [Incorrect content? Let us know]

Main indicators
Raw Data

 

IF AIF CIF IF5 DOC CDO CIT NCI CCU D2Y C2Y D5Y C5Y SC %SC CiY II AII
1990 0 0.09 0 0 0 0 0 0 0 0 0 0 0.04
1991 0 0.08 0 0 0 0 0 0 0 0 0 0 0.04
1992 0 0.09 0 0 0 0 0 0 0 0 0 0 0.04
1993 0 0.1 0 0 0 0 0 0 0 0 0 0 0.05
1994 0 0.12 0 0 0 0 0 0 0 0 0 0 0.06
1995 0 0.19 0 0 0 0 0 0 0 0 0 0 0.08
1996 0 0.22 0 0 0 0 0 0 0 0 0 0 0.1
1997 0 0.22 0 0 0 0 0 0 0 0 0 0 0.09
1998 0 0.26 0 0 0 0 0 0 0 0 0 0 0.12
1999 0 0.27 0 0 0 0 0 0 0 0 0 0 0.13
2000 0 0.32 0 0 0 0 0 0 0 0 0 0 0.14
2001 0 0.34 0 0 0 0 0 0 0 0 0 0 0.15
2002 0 0.37 0 0 0 0 0 0 0 0 0 0 0.19
2003 0 0.39 0 0 0 0 0 0 0 0 0 0 0.19
2004 0 0.44 0 0 0 0 0 0 0 0 0 0 0.2
2005 0 0.46 0 0 0 0 0 0 0 0 0 0 0.21
2006 0 0.46 0 0 0 0 0 0 0 0 0 0 0.21
2007 0 0.42 0 0 0 0 0 0 0 0 0 0 0.18
2008 0 0.44 0 0 46 46 362 0 0 0 0 0 0.2
2009 0.24 0.43 0.19 0.24 57 103 466 20 20 46 11 46 11 11 55 3 0.05 0.21
2010 0.19 0.43 0.22 0.19 55 158 351 34 54 103 20 103 20 30 88.2 4 0.07 0.18
2011 0.27 0.45 0.26 0.27 66 224 371 58 112 112 30 158 42 32 55.2 8 0.12 0.2
2012 0.26 0.45 0.31 0.29 72 296 416 92 204 121 32 224 65 60 65.2 1 0.01 0.19
2013 0.3 0.51 0.39 0.28 71 367 439 144 348 138 41 296 83 92 63.9 5 0.07 0.21
2014 0.48 0.53 0.6 0.44 115 482 712 288 636 143 69 321 141 186 64.6 19 0.17 0.2
2015 0.4 0.53 0.56 0.31 103 585 590 329 965 186 75 379 118 205 62.3 16 0.16 0.2
2016 0.6 0.52 0.8 0.55 167 752 758 605 1570 218 131 427 236 376 62.1 29 0.17 0.19
2017 0.6 0.53 0.86 0.54 158 910 534 785 2356 270 162 528 287 425 54.1 29 0.18 0.19
2018 0.63 0.6 0.86 0.58 160 1070 511 924 3280 325 204 614 356 460 49.8 52 0.33 0.24
2019 0.76 0.68 1.01 0.67 209 1279 323 1287 4568 318 243 703 474 630 49 56 0.27 0.25
2020 1.13 0.99 1.45 0.89 329 1608 181 2327 6895 369 416 797 712 1265 54.4 160 0.49 0.38
IF: Impact Factor: C2Y / D2Y
AIF: Average Impact Factor for series in RePEc in year y
CIF: Cumulative impact factor
IF5: Impact Factor: C5Y / D5Y
DOC: Number of documents published in year y
CDO: Cumulative number of documents published until year y
CIT: Number of citations to papers published in year y
NCI: Number of citations in year y
CCU: Cumulative number of citations to papers published until year y
D2Y: Number of articles published in y-1 plus y-2
C2Y: Cites in y to articles published in y-1 plus y-2
D5Y: Number of articles published in y-1 until y-5
C5Y: Cites in y to articles published in y-1 until y-5
SC: selft citations in y to articles published in y-1 plus y-2
%SC: Percentage of selft citations in y to articles published in y-1 plus y-2
CiY: Cites in year y to documents published in year y
II: Immediacy Index: CiY / Documents.
AII: Average Immediacy Index for series in RePEc in year y
50 most cited documents in this series
#YearTitleCited
12015Explain the intention to use smartphones for mobile shopping. (2015). Agrebi, Sinda ; Jallais, Jol. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:22:y:2015:i:c:p:16-23.

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45
22015Information technology and consumer behavior in travel and tourism: Insights from travel planning using the internet. (2015). Xiang, Zheng ; Fesenmaier, Daniel R ; Magnini, Vincent P. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:22:y:2015:i:c:p:244-249.

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42
32016Predicting green product consumption using theory of planned behavior and reasoned action. (2016). Paul, Justin ; Patel, Jayesh ; Modi, Ashwin . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:29:y:2016:i:c:p:123-134.

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38
42008The evolving concept of retail attractiveness: What makes retail agglomerations attractive when customers shop at them?. (2008). Teller, Christoph ; Reutterer, Thomas. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:15:y:2008:i:3:p:127-143.

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37
52010The effect of weather on consumer spending. (2010). Popkowski Leszczyc, Peter ; Finn, Adam ; di Muro, Fabrizio ; Murray, Kyle B. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:17:y:2010:i:6:p:512-520.

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35
62015Categorization of multiple channel retailing in Multi-, Cross-, and Omni†Channel Retailing for retailers and retailing. (2015). Beck, Norbert ; Rygl, David . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:27:y:2015:i:c:p:170-178.

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32
72011Mall attributes and shopping value: Differences by gender and generational cohort. (2011). Jackson, Vanessa ; Brantley, Aquia ; Stoel, Leslie . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:18:y:2011:i:1:p:1-9.

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31
82012Antecedents of customer loyalty: An empirical synthesis and reexamination. (2012). Pan, Yue ; Xie, Frank T ; Sheng, Simon. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:19:y:2012:i:1:p:150-158.

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31
92008Linking multi-channel customer behavior with shopping motives: An empirical investigation of a German retailer. (2008). Schrder, Hendrik ; Zaharia, Silvia. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:15:y:2008:i:6:p:452-468.

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30
102012Effects of store image and store brand price-image on store brand purchase intention: Application to an emerging market. (2012). Diallo, Mbaye Fall. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:19:y:2012:i:3:p:360-367.

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29
112009Retail services and firm profit in a dual-channel market. (2009). Yan, Ruiliang ; Pei, Zhi. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:16:y:2009:i:4:p:306-314.

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29
122009Consumer loyalty to family versus non-family business: The roles of store image, trust and satisfaction. (2009). Orth, Ulrich R ; Green, Mark T. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:16:y:2009:i:4:p:248-259.

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29
132008The effects of brand credibility on customer loyalty. (2008). Swait, Joffre ; Sweeney, Jill. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:15:y:2008:i:3:p:179-193.

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28
142008Consumer shopping value, satisfaction and loyalty in discount retailing. (2008). Carpenter, Jason M. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:15:y:2008:i:5:p:358-363.

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28
152016Marketing strategies, perceived risks, and consumer trust in online buying behaviour. (2016). Pappas, Nikolaos. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:29:y:2016:i:c:p:92-103.

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28
162009Modelling consumer responses to an apparel store brand: Store image as a risk reducer. (2009). Van Riel, Allard ; Polsa, Pia ; Liljander, Veronica. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:16:y:2009:i:4:p:281-290.

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27
172011Brand equity dilution through negative online word-of-mouth communication. (2011). Bambauer-Sachse, Silke ; Mangold, Sabrina. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:18:y:2011:i:1:p:38-45.

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27
182013Cross-channel free-riding consumer behavior in a multichannel environment: An investigation of shopping motives, sociodemographics and product categories. (2013). Heitz-Spahn, Sandrine. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:20:y:2013:i:6:p:570-578.

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27
192015A higher-order model of consumer brand engagement and its impact on loyalty intentions. (2015). Dwivedi, Abhishek. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:24:y:2015:i:c:p:100-109.

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27
202012The role of product brand image and online store image on perceived risks and online purchase intentions for apparel. (2012). Aghekyan-Simonian, Marin ; Chattaraman, Veena ; Suk, WI ; Forsythe, Sandra . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:19:y:2012:i:3:p:325-331.

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26
212013Luxury fashion consumption in China: Factors affecting attitude and purchase intent. (2013). Zhang, Bopeng ; Kim, Jung-Hwan . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:20:y:2013:i:1:p:68-79.

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26
222011Intrinsic motivations, self-esteem, and luxury goods consumption. (2011). Truong, Yann ; McColl, Rod. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:18:y:2011:i:6:p:555-561.

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26
232014How to reduce perceived risk when buying online: The interactions between intangibility, product knowledge, brand familiarity, privacy and security concerns. (2014). Nepomuceno, Marcelo Vinhal ; Richard, Marie-Odile ; Laroche, Michel. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:21:y:2014:i:4:p:619-629.

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26
242010Developing e-service quality scales: A literature review. (2010). Ladhari, Riadh . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:17:y:2010:i:6:p:464-477.

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25
252009The role of etail quality, e-satisfaction and e-trust in online loyalty development process. (2009). Kim, Ji Young ; Swinney, Jane L ; Jin, Byoungho. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:16:y:2009:i:4:p:239-247.

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25
262018Green purchasing behaviour: A conceptual framework and empirical investigation of Indian consumers. (2018). Jaiswal, Deepak ; Kant, Rishi . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:41:y:2018:i:c:p:60-69.

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24
272016Augmented reality: Research agenda for studying the impact of its media characteristics on consumer behaviour. (2016). Javornik, Ana. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:30:y:2016:i:c:p:252-261.

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24
282012Modeling innovative points of sales through virtual and immersive technologies. (2012). Pantano, Eleonora ; Servidio, Rocco. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:19:y:2012:i:3:p:279-286.

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24
292017Understanding the intention to use mobile shopping applications and its influence on price sensitivity. (2017). Natarajan, Thamaraiselvan ; Kasilingam, Dharun Lingam ; Balasubramanian, Senthil Arasu. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:37:y:2017:i:c:p:8-22.

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24
302014Social interaction, convenience and customer satisfaction: The mediating effect of customer experience. (2014). Srivastava, Mala ; Kaul, Dimple. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:21:y:2014:i:6:p:1028-1037.

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23
312015Engaging consumers on new integrated multichannel retail settings: Challenges for retailers. (2015). Pantano, Eleonora ; Viassone, Milena. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:25:y:2015:i:c:p:106-114.

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23
322008Assessing the relationship between loyalty program attributes, store satisfaction and store loyalty. (2008). Bridson, Kerrie ; Hickman, Melissa ; Evans, Jody . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:15:y:2008:i:5:p:364-374.

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23
332017Discernible impact of augmented reality on retail customers experience, satisfaction and willingness to buy. (2017). Vasquez-Parraga, Arturo ; Poushneh, Atieh. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:34:y:2017:i:c:p:229-234.

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23
342014Supermarket self-checkout service quality, customer satisfaction, and loyalty: Empirical evidence from an emerging market. (2014). OREL, Fatma Demirci ; Kara, Ali. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:21:y:2014:i:2:p:118-129.

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23
352014Mobile marketing: A literature review on its value for consumers and retailers. (2014). Strm, Roger ; Bredican, John ; Vendel, Martin. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:21:y:2014:i:6:p:1001-1012.

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23
362018Impact of culture, behavior and gender on green purchase intention. (2018). Sreen, Naman ; Sadarangani, Pradip ; Purbey, Shankar . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:41:y:2018:i:c:p:177-189.

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22
372008Shopping trip value: Do stores and products matter?. (2008). Stephanie, Vien Chau ; Sweeney, Jillian C. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:15:y:2008:i:5:p:399-409.

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22
382010Does relationship quality matter in e-services? A comparison of online and offline retailing. (2010). Walsh, Gianfranco ; Bornemann, Daniel ; Sassenberg, Kai ; Hennig-Thurau, Thorsten. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:17:y:2010:i:2:p:130-142.

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22
392010The role of interactivity in e-tailing: Creating value and increasing satisfaction. (2010). Yoo, Weon-Sang ; Park, Jungkun ; Lee, Yunjung. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:17:y:2010:i:2:p:89-96.

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22
402016The antecedents of customer loyalty: A moderated mediation model of customer relationship management quality and brand image. (2016). Nyadzayo, Munyaradzi W ; Khajehzadeh, Saman . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:30:y:2016:i:c:p:262-270.

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21
412014Demand pull and technology push perspective in technology-based innovations for the points of sale: The retailers evaluation. (2014). Pantano, Eleonora ; Viassone, Milena. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:21:y:2014:i:1:p:43-47.

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21
422011Creating advocates: The roles of satisfaction, trust and commitment. (2011). Fullerton, Gordon. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:18:y:2011:i:1:p:92-100.

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21
432012Retail brand equity: Conceptualization and measurement. (2012). Jara, Magali ; Cliquet, Grard. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:19:y:2012:i:1:p:140-149.

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21
442015Re-examining online customer experience to include purchase frequency and perceived risk. (2015). Martin, Jillian ; Andrews, Lynda ; Mortimer, Gary. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:25:y:2015:i:c:p:81-95.

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21
452016An empirical study of the relationship between shopping environment, customer perceived value, satisfaction, and loyalty in the UAE malls context. (2016). El-Adly, Mohammed Ismail ; Eid, Riyad. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:31:y:2016:i:c:p:217-227.

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21
462015Materialistic consumers who seek unique products: How does their need for status and their affective response facilitate the repurchase intention of luxury goods?. (2015). Chan, Wing Yin ; Chu, Wai Ching. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:27:y:2015:i:c:p:1-10.

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21
472014Consumer values, motivation and purchase intention for luxury goods. (2014). Nwankwo, Sonny ; Khaled, Meryem ; Hamelin, Nicolas. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:21:y:2014:i:5:p:735-744.

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21
482016Adoption of in-store mobile payment: Are perceived risk and convenience the only drivers?. (2016). Demoulin, Nathalie ; Zidda, Pietro ; de Kerviler, Gwarlann. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:31:y:2016:i:c:p:334-344.

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21
492011The relationship between store image and store brand equity: A conceptual framework and evidence from hypermarkets. (2011). Beristain, Jose Juan ; Zorrilla, Pilar. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:18:y:2011:i:6:p:562-574.

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21
502014Shopping for fun or shopping to buy: Is it different online and offline?. (2014). Scarpi, Daniele ; Visentin, Marco ; Pizzi, Gabriele. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:21:y:2014:i:3:p:258-267.

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21
50 most relevant documents in this series (papers most cited in the last two years)
#YearTitleCited
12018Green purchasing behaviour: A conceptual framework and empirical investigation of Indian consumers. (2018). Jaiswal, Deepak ; Kant, Rishi . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:41:y:2018:i:c:p:60-69.

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24
22016Predicting green product consumption using theory of planned behavior and reasoned action. (2016). Paul, Justin ; Patel, Jayesh ; Modi, Ashwin . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:29:y:2016:i:c:p:123-134.

Full description at Econpapers || Download paper

22
32015Categorization of multiple channel retailing in Multi-, Cross-, and Omni†Channel Retailing for retailers and retailing. (2015). Beck, Norbert ; Rygl, David . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:27:y:2015:i:c:p:170-178.

Full description at Econpapers || Download paper

22
42018Impact of culture, behavior and gender on green purchase intention. (2018). Sreen, Naman ; Sadarangani, Pradip ; Purbey, Shankar . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:41:y:2018:i:c:p:177-189.

Full description at Econpapers || Download paper

21
52009Retail services and firm profit in a dual-channel market. (2009). Yan, Ruiliang ; Pei, Zhi. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:16:y:2009:i:4:p:306-314.

Full description at Econpapers || Download paper

20
62015Information technology and consumer behavior in travel and tourism: Insights from travel planning using the internet. (2015). Xiang, Zheng ; Fesenmaier, Daniel R ; Magnini, Vincent P. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:22:y:2015:i:c:p:244-249.

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19
72017Discernible impact of augmented reality on retail customers experience, satisfaction and willingness to buy. (2017). Vasquez-Parraga, Arturo ; Poushneh, Atieh. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:34:y:2017:i:c:p:229-234.

Full description at Econpapers || Download paper

19
82016Augmented reality: Research agenda for studying the impact of its media characteristics on consumer behaviour. (2016). Javornik, Ana. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:30:y:2016:i:c:p:252-261.

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19
92015Explain the intention to use smartphones for mobile shopping. (2015). Agrebi, Sinda ; Jallais, Jol. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:22:y:2015:i:c:p:16-23.

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19
102018The role of store image, perceived quality, trust and perceived value in predicting consumers’ purchase intentions towards organic private label food. (2018). Konuk, Faruk Anal. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:43:y:2018:i:c:p:304-310.

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18
112017Consumer behavior and purchase intention for organic food: A review and research agenda. (2017). Rana, Jyoti ; Paul, Justin. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:38:y:2017:i:c:p:157-165.

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18
122017Understanding the intention to use mobile shopping applications and its influence on price sensitivity. (2017). Natarajan, Thamaraiselvan ; Kasilingam, Dharun Lingam ; Balasubramanian, Senthil Arasu. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:37:y:2017:i:c:p:8-22.

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17
132018We ARe at home: How augmented reality reshapes mobile marketing and consumer-brand relationships. (2018). Scholz, Joachim ; Duffy, Katherine. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:44:y:2018:i:c:p:11-23.

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17
142016Marketing strategies, perceived risks, and consumer trust in online buying behaviour. (2016). Pappas, Nikolaos. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:29:y:2016:i:c:p:92-103.

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16
152019Augmented reality marketing: How mobile AR-apps can improve brands through inspiration. (2019). Felix, Reto ; Rauschnabel, Philipp A ; Hinsch, Chris. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:49:y:2019:i:c:p:43-53.

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16
162018Customer engagement behaviors: The role of service convenience, fairness and quality. (2018). Roy, Sanjit Kumar ; Chen, Tom ; Lassar, Walfried M ; Shekhar, Vaibhav . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:44:y:2018:i:c:p:293-304.

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16
172017Understanding determinants and barriers of mobile shopping adoption using behavioral reasoning theory. (2017). Gupta, Anil ; Arora, Neelika. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:36:y:2017:i:c:p:1-7.

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15
182016Segmenting multichannel consumers across search, purchase and after-sales. (2016). Sands, Sean ; Pallant, Jason ; Campbell, Colin ; Ferraro, Carla . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:33:y:2016:i:c:p:62-71.

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15
192013Cross-channel free-riding consumer behavior in a multichannel environment: An investigation of shopping motives, sociodemographics and product categories. (2013). Heitz-Spahn, Sandrine. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:20:y:2013:i:6:p:570-578.

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15
202018Investigating the drivers for social commerce in social media platforms: Importance of trust, social support and the platform perceived usage. (2018). Ben Yahia, Imene ; Kerbache, Laoucine ; Al-Neama, Nasser. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:41:y:2018:i:c:p:11-19.

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15
212016An empirical study of the relationship between shopping environment, customer perceived value, satisfaction, and loyalty in the UAE malls context. (2016). El-Adly, Mohammed Ismail ; Eid, Riyad. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:31:y:2016:i:c:p:217-227.

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15
222015A higher-order model of consumer brand engagement and its impact on loyalty intentions. (2015). Dwivedi, Abhishek. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:24:y:2015:i:c:p:100-109.

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15
232016Pro-environmental purchase behaviour: The role of consumers biospheric values. (2016). Nguyen, The Ninh ; Greenland, Steven ; Lobo, Antonio. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:33:y:2016:i:c:p:98-108.

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15
242014Consumer values, motivation and purchase intention for luxury goods. (2014). Nwankwo, Sonny ; Khaled, Meryem ; Hamelin, Nicolas. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:21:y:2014:i:5:p:735-744.

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15
252015Materialistic consumers who seek unique products: How does their need for status and their affective response facilitate the repurchase intention of luxury goods?. (2015). Chan, Wing Yin ; Chu, Wai Ching. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:27:y:2015:i:c:p:1-10.

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262017Understanding omni-channel shopping value: A mixed-method study. (2017). Hur, Elodie ; Ackermann, Claire-Lise ; Picot-Coupey, Karine. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:39:y:2017:i:c:p:314-330.

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272018Advertisements on Facebook: Identifying the persuasive elements in the development of positive attitudes in consumers. (2018). Shareef, Mahmud Akhter ; Dwivedi, Yogesh K ; Wright, Angela ; Ali, Mohammad Abdallah ; Mukerji, Bhasker. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:43:y:2018:i:c:p:258-268.

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14
282017Exploring purchase intention of green skincare products using the theory of planned behavior: Testing the moderating effects of country of origin and price sensitivity. (2017). Hsu, Chia-Lin ; Yansritakul, Chutinart ; Chang, Chi-Ya. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:34:y:2017:i:c:p:145-152.

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292014Social interaction, convenience and customer satisfaction: The mediating effect of customer experience. (2014). Srivastava, Mala ; Kaul, Dimple. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:21:y:2014:i:6:p:1028-1037.

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302018Consumer adoption of mobile banking services: An empirical examination of factors according to adoption stages. (2018). Shareef, Mahmud Akhter ; Dwivedi, Yogesh K ; Kumar, Vinod ; Dutta, Shantanu ; Baabdullah, Abdullah. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:43:y:2018:i:c:p:54-67.

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312014How to reduce perceived risk when buying online: The interactions between intangibility, product knowledge, brand familiarity, privacy and security concerns. (2014). Nepomuceno, Marcelo Vinhal ; Richard, Marie-Odile ; Laroche, Michel. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:21:y:2014:i:4:p:619-629.

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322016The antecedents of customer loyalty: A moderated mediation model of customer relationship management quality and brand image. (2016). Nyadzayo, Munyaradzi W ; Khajehzadeh, Saman . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:30:y:2016:i:c:p:262-270.

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332013Luxury fashion consumption in China: Factors affecting attitude and purchase intent. (2013). Zhang, Bopeng ; Kim, Jung-Hwan . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:20:y:2013:i:1:p:68-79.

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13
342017Fundamental patterns of in-store shopper behavior. (2017). Wright, Malcolm ; Sorensen, Herb ; Page, Bill ; Kennedy, Rachel ; Sharp, Anne ; Trinh, Giang ; Anderson, Katherine ; Bogomolova, Svetlana. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:37:y:2017:i:c:p:182-194.

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352016Adoption of in-store mobile payment: Are perceived risk and convenience the only drivers?. (2016). Demoulin, Nathalie ; Zidda, Pietro ; de Kerviler, Gwarlann. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:31:y:2016:i:c:p:334-344.

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12
362009The role of etail quality, e-satisfaction and e-trust in online loyalty development process. (2009). Kim, Ji Young ; Swinney, Jane L ; Jin, Byoungho. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:16:y:2009:i:4:p:239-247.

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372013Slow fashion movement: Understanding consumer perceptions—An exploratory study. (2013). Pookulangara, Sanjukta ; Shephard, Arlesa. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:20:y:2013:i:2:p:200-206.

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382016The value of food waste: An exploratory study on retailing. (2016). Cicatiello, Clara ; Blasi, Emanuele ; Pancino, Barbara ; Franco, Silvio. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:30:y:2016:i:c:p:96-104.

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12
392019Consumers’ attitude and adoption of location-based coupons: The case of the retail fast food sector. (2019). Baccouche, Mona ; Chaouali, Walid ; Souiden, Nizar. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:47:y:2019:i:c:p:116-132.

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12
402011Intrinsic motivations, self-esteem, and luxury goods consumption. (2011). Truong, Yann ; McColl, Rod. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:18:y:2011:i:6:p:555-561.

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412016Consumers purchasing decisions regarding environmentally friendly products: An empirical analysis of German consumers. (2016). Moser, Andrea K. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:31:y:2016:i:c:p:389-397.

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422016Celebrity endorsements: Influence of a product-endorser match on Millennials attitudes and purchase intentions. (2016). McCormick, Karla. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:32:y:2016:i:c:p:39-45.

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12
432016Understanding Customer Engagement and Loyalty: A Case of Mobile Devices for Shopping. (2016). Thakur, Rakhi. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:32:y:2016:i:c:p:151-163.

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12
442018Consumer-based approach to customer engagement – The case of luxury brands. (2018). Prentice, Catherine ; Correia, Sandra Maria. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:43:y:2018:i:c:p:325-332.

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452019The role of airport service quality in airport and destination choice. (2019). Kadan, Mariam ; Prentice, Catherine. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:47:y:2019:i:c:p:40-48.

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462019Customer engagement in the service context: An empirical investigation of the construct, its antecedents and consequences. (2019). Hollebeek, Linda D ; Ul, Jamid ; Rasool, Aaleya ; Khan, Imran ; Rahman, Zillur. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:50:y:2019:i:c:p:277-285.

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472015Re-examining online customer experience to include purchase frequency and perceived risk. (2015). Martin, Jillian ; Andrews, Lynda ; Mortimer, Gary. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:25:y:2015:i:c:p:81-95.

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482018Understanding multichannel shopper journey configuration: An application of goal theory. (2018). Hand, Chris ; Riley, Francesca Dallaolmo ; Harris, Patricia. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:44:y:2018:i:c:p:108-117.

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11
492010The effect of weather on consumer spending. (2010). Popkowski Leszczyc, Peter ; Finn, Adam ; di Muro, Fabrizio ; Murray, Kyle B. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:17:y:2010:i:6:p:512-520.

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502014Mobile marketing: A literature review on its value for consumers and retailers. (2014). Strm, Roger ; Bredican, John ; Vendel, Martin. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:21:y:2014:i:6:p:1001-1012.

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2020Customer experience and commitment in retailing: Does customer age matter?. (2020). Riivits-Arkonsuo, Iivi ; Ul, Jamid ; Fatma, Mobin ; Hollebeek, Linda D ; Khan, Imran. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:57:y:2020:i:c:s0969698920310985.

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2020Sustainable luxury: current status and perspectives for future research. (2020). Schmidt, Holger J ; May, Stephanie ; Kunz, Jennifer. In: Business Research. RePEc:spr:busres:v:13:y:2020:i:2:d:10.1007_s40685-020-00111-3.

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2020Corporate Social Responsibility Influencing Sustainability within the Fashion Industry. A Systematic Review. (2020). Johannsdottir, Lara ; Thorisdottir, Thorey S. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:21:p:9167-:d:439894.

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2020I searched, I collected, I experienced: Exploring how mobile augmented reality makes the players go. (2020). Fang, Yu-Hui ; Li, Chia-Ying. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:54:y:2020:i:c:s0969698919303376.

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2020Development of a service blueprint for the online-to-offline integration in service. (2020). Kim, Kwang-Jae ; Lim, Chiehyeon ; Ryu, Do-Hyeon. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:54:y:2020:i:c:s0969698919303881.

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2020Measuring ease of use of mobile applications in e-commerce retailing from the perspective of consumer online shopping behaviour patterns. (2020). Pu, Wei ; Xu, Wangtu ; Zhao, Xiaodong ; Li, Xiong. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:55:y:2020:i:c:s0969698919304485.

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2020How do electronic word of mouth practices contribute to mobile banking adoption?. (2020). Ashaduzzaman, MD ; Jebarajakirthy, Charles ; Shankar, Amit. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:52:y:2020:i:c:s0969698918307045.

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2020Why consumers’ ‘New power’ will change marketing. (2020). Hyman, Michael R ; Reynolds-Pearson, Alyssa J. In: Australasian marketing journal. RePEc:eee:aumajo:v:28:y:2020:i:3:p:14-21.

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2020The sharing economy: A marketing perspective. (2020). Lim, Weng Marc. In: Australasian marketing journal. RePEc:eee:aumajo:v:28:y:2020:i:3:p:4-13.

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2020Creating an effective self-managed service climate for frontline service employees. (2020). Gheshlaghi, Mahnaz Haji ; Arli, Denni ; van Esch, Patrick. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:57:y:2020:i:c:s0969698919312809.

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2020Exploring the system of digitised retail design—flattening the ontology. (2020). Petermans, Ann ; Madsen, Signe Mrk. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:54:y:2020:i:c:s0969698919310124.

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2020Mobile payment and online to offline retail business models. (2020). Yang, Ling-Ling ; Liao, Shu-Hsien. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:57:y:2020:i:c:s0969698920307220.

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2020Omni-channel management in the new retailing era: A systematic review and future research agenda. (2020). , Chris ; Cai, Ya-Jun. In: International Journal of Production Economics. RePEc:eee:proeco:v:229:y:2020:i:c:s0925527320301195.

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2020Second-hand shopping and brand loyalty: The role of online collaborative redistribution platforms. (2020). Taga, Nadia ; Hallem, Yousra ; Abbes, Intissar. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:52:y:2020:i:c:s0969698919304564.

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2020An investigation into the link between consumers product involvement and store loyalty: The roles of shopping value goals and information search as the mediating factors. (2020). Prybutok, Victor R ; Al-Emran, MD ; Harun, Ahasan ; Rokonuzzaman, MD. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:52:y:2020:i:c:s0969698919301870.

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2020How store managers can empower their teams to engage in constructive deviance: Theory development through a multiple case study. (2020). Recker, Jan ; Mertens, Willem. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:52:y:2020:i:c:s0969698919302814.

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2020Examining the Moderating Effects of Green Marketing and Green Psychological Benefits on Customers’ Green Attitude, Value and Purchase Intention. (2020). Pham, Thi-That ; Wu, Wann-Yih ; Liao, Ying-Kai. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:18:p:7461-:d:411784.

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2020Green Supply Chain Performance Prediction Using a Bayesian Belief Network. (2020). Paul, Sanjoy Kumar ; Mahtab, Zuhayer ; Kabir, Golam ; Ali, Syed Mithun ; Rabbi, MD. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:3:p:1101-:d:316239.

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2020Factors Influencing the Willingness to Pay for Aquaponic Products in a Developed Food Market: A Structural Equation Modeling Approach. (2020). Meixner, Oliver ; Eichhorn, Theresa. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:8:p:3475-:d:349859.

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2020Comparing the temporal stability of behavioural expectation and behavioural intention in the prediction of consumers pro-environmental behaviour. (2020). Japutra, Arnold ; Ewing, Michael Thomas ; Thomas, Dominic ; Mahardika, Harryadin. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:54:y:2020:i:c:s0969698918310270.

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2020Taking Another Look at Airline CSR: How Required CSR and Desired CSR Affect Customer Loyalty in the Airline Industry. (2020). Roh, Taewoo ; Lee, Seojin Stacey ; Kim, Yaeri. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:10:p:4281-:d:362067.

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2020Identifying the critical factors of customer behavior: An integration perspective of marketing strategy and components of attitudes. (2020). Lin, Jun-You ; Liu, Chih-Hsing Sam ; Horng, Jeou-Shyan ; Chou, Sheng-Fang. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:55:y:2020:i:c:s0969698919310793.

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2020Green Purchase Behavior of University Students in Hungary: An Empirical Study. (2020). Magda, Robert ; Vasile, Dinu ; Olah, Judit ; Naz, Farheen. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:23:p:10077-:d:455295.

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2020Relating the role of green self?concepts and identity on green purchasing behaviour: An empirical analysis. (2020). Saha, Raiswa ; Sharma, Nitika ; Paul, Justin ; Sreedharan, Raja V. In: Business Strategy and the Environment. RePEc:bla:bstrat:v:29:y:2020:i:8:p:3203-3219.

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2020Identifying the key purchase factors for organic food among Chinese consumers. (2020). Jaharuddin, Nor Siah ; Li, Shimiao. In: Frontiers of Business Research in China. RePEc:spr:fobric:v:14:y:2020:i:1:d:10.1186_s11782-020-00093-3.

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2020Predicting the Purchase Intention and Behaviour towards Green Skincare Products among Malaysian Consumers. (2020). Nawi, Noorshella Che ; al Mamun, Abdullah ; Binti, Noor Raihani ; Hayat, Naeem. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:24:p:10663-:d:465488.

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2020Modelling Attitude towards Consumption of Vegan Products. (2020). Coelho, Arnaldo ; Miguel, Isabel ; Bairrada, Cristela Maia. In: Sustainability. RePEc:gam:jsusta:v:13:y:2020:i:1:p:9-:d:466181.

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2020Positive emotion bias: Role of emotional content from online customer reviews in purchase decisions. (2020). Wu, YI ; Wang, Xiaopan ; Guo, Junpeng. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:52:y:2020:i:c:s0969698918309160.

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2020The influx of skeptics: an investigation of the diffusion cycle effect on online review. (2020). Kim, Rae Yule. In: Electronic Markets. RePEc:spr:elmark:v:30:y:2020:i:4:d:10.1007_s12525-020-00417-4.

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2020Luxury in the digital age: A multi-actor service encounter perspective. (2020). Wirtz, Jochen ; Holmqvist, Jonas ; Fritze, Martin P. In: Journal of Business Research. RePEc:eee:jbrese:v:121:y:2020:i:c:p:747-756.

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2020A review of experiments in tourism and hospitality. (2020). Dolnicar, Sara ; Viglia, Giampaolo. In: Annals of Tourism Research. RePEc:eee:anture:v:80:y:2020:i:c:s0160738320300025.

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2020The impact of affective and cognitive app experiences on loyalty towards retailers. (2020). Japutra, Arnold ; Anaya-Snchez, Rafael ; Navarro-Garca, Antonio ; Molinillo, Sebastian. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:54:y:2020:i:c:s0969698919304710.

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2020Exploring the acceptance of instant shopping – An empirical analysis of the determinants of user intention. (2020). Rappel, Nina ; Brusch, Ines. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:54:y:2020:i:c:s0969698919306393.

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2020A synthesis of constructs for modelling consumers’ perception of value from mobile-commerce (M-VAL). (2020). Rabbanee, Fazlul ; Goi, Chai Lee ; Dastane, Omkar. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:55:y:2020:i:c:s0969698919307982.

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2020Does the interface quality of mobile shopping apps affect purchase intention? An empirical study. (2020). Shukla, Yupal ; Chatterjee, Ravi ; Das, Kallol ; Patel, Vipul. In: Australasian marketing journal. RePEc:eee:aumajo:v:28:y:2020:i:4:p:300-309.

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2020How Can E-Commerce Businesses Implement Discount Strategies through Social Media?. (2020). Wang, Yuanzhuo ; Huang, Yuqing ; Lv, Junjie. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:18:p:7459-:d:411732.

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2020The influence of sharing versus self-use on the preference for different types of promotional offers. (2020). Wu, Yi-Chin ; Cheng, Yin-Hui ; Chuang, Shih-Chieh ; Pei, Annie. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:54:y:2020:i:c:s0969698919305296.

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2020Does online retail coupons and memberships create favourable psychological disposition?. (2020). Dwivedi, Yogesh K ; Foroudi, Pantea ; Balakrishnan, Janarthanan. In: Journal of Business Research. RePEc:eee:jbrese:v:116:y:2020:i:c:p:229-244.

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2020Perceived Sustainability and Customer Engagement in the Online Shopping Environment: The Rational and Emotional Perspectives. (2020). Wen, Decheng ; Yan, Dongwei ; Sun, Xiaojing ; Chen, Xiao. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:7:p:2674-:d:338300.

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2020Assessing the reliability of electronic products using customer knowledge discovery. (2020). Yang, Yuexiang ; Zhang, Manli ; You, Weijia ; Wang, Huixiong ; Pan, Xing. In: Reliability Engineering and System Safety. RePEc:eee:reensy:v:199:y:2020:i:c:s0951832019307732.

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2020Can gamification increases consumers’ engagement in fitness apps? The moderating role of commensurability of the game elements. (2020). Hsieh, Peishan ; Tu, Rungting ; Feng, Wenting. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:57:y:2020:i:c:s0969698918306428.

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2020May we buy your love? psychological effects of incentives on writing likelihood and valence of online product reviews. (2020). Helm, Sabrina ; Garnefeld, Ina ; Grotschel, Ann-Kathrin. In: Electronic Markets. RePEc:spr:elmark:v:30:y:2020:i:4:d:10.1007_s12525-020-00425-4.

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2020The electronic word of mouth as a context variable in the hotel management decision-making process. (2020). Iglesias, Marta Pedraja ; Ciobanu, Andreea V ; Manero, Carmen Berne. In: Cuadernos de Gestión. RePEc:ehu:cuader:36895.

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2020How do cultural values influence entrepreneurial behavior of nations? A behavioral reasoning approach. (2020). Nadali, Iman Zohoorian ; Cannavale, Chiara ; Calza, Francesco. In: International Business Review. RePEc:eee:iburev:v:29:y:2020:i:5:s0969593120300688.

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2020Envisioning the future of behavioral decision-making: A systematic literature review of behavioral reasoning theory. (2020). Dhir, Amandeep ; Padhy, R K ; Sahu, Aditya Kumar. In: Australasian marketing journal. RePEc:eee:aumajo:v:28:y:2020:i:4:p:145-159.

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2020Eco-Design of Airport Buildings and Customer Responses and Behaviors: Uncovering the Role of Biospheric Value, Reputation, and Subjective Well-Being. (2020). Yu, Jongsik ; Lho, Linda Heejung ; Quan, Wei ; Han, Heesup. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:23:p:10059-:d:454938.

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2020What drives customers’ post-purchase price search intention in the context of online price matching guarantees. (2020). Wang, Yi-Shun ; Liao, Yi-Wen ; Yeh, Ching-Hsuan ; Tseng, Timmy H ; Lin, Hsin-Hui. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:54:y:2020:i:c:s0969698919305740.

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2020The moderating role of demographic variables on customer expectations in airport retail patronage intentions of travellers. (2020). Hinson, Robert E ; Adeola, Ogechi ; Acheampong, Audrey ; Kosiba, John Paul. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:54:y:2020:i:c:s0969698919310975.

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2020The Effects of Product Monetary Value, Product Evaluation Cost, and Customer Enjoyment on Customer Intention to Purchase and Reuse Vendors: Institutional Trust-Based Mechanisms. (2020). Ruangkanjanases, Athapol ; Masri, Ni Wayan ; Chen, Shih-Chih. In: Sustainability. RePEc:gam:jsusta:v:13:y:2020:i:1:p:172-:d:468799.

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2020The financial advice puzzle: The role of consumer heterogeneity in the advisor choice. (2020). Kolsarici, Ceren ; Amaral, Christopher. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:54:y:2020:i:c:s0969698919305326.

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2020Multichannel customer journeys and their determinants: Evidence from motor insurance. (2020). Tracogna, Andrea ; Hu, Tun-I, . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:54:y:2020:i:c:s0969698919309087.

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2020Consumer behavior using multiple channels: a review. (2020). san Jose, Rebeca ; Sanmartin, Sonia ; San Martin, Sonia ; Rodrigueztorrico, Paula. In: DOCFRADIS Working Papers. RePEc:ovr:docfra:2002.

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2020Smart Consumers: A New Segment for Sustainable Digital Retailing in Korea. (2020). Ahn, Soo-Kyoung. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:18:p:7682-:d:414886.

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2020‘Online Omnivores’ or ‘Willing but struggling’? Identifying online grocery shopping behavior segments using attitude theory. (2020). Anable, Jillian ; Schwanen, Tim ; Brand, Christian. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:57:y:2020:i:c:s0969698918306313.

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2020Identifying omnichannel deal prone segments, their antecedents, and their consequences. (2020). Montaguti, Elisa ; Neslin, Scott A ; Valentini, Sara. In: Journal of Retailing. RePEc:eee:jouret:v:96:y:2020:i:3:p:310-327.

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2020The role of culture and purchasing power parity in shaping mall-shoppers’ profiles. (2020). Mitchell, Vince ; Gilboa, Shaked. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:52:y:2020:i:c:s0969698919300050.

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2020Ecological Purchases Made by Managers in Hotel Industry. An Approach of the Main Determining Factors. (2020). Butnaru, Gina Ionela ; Chirita, Mircea Gabriel ; TEFNIC, Mirela ; Vod, Ana Iolanda. In: The AMFITEATRU ECONOMIC journal. RePEc:aes:amfeco:v:22:y:2020:i:53:p:57.

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2020Impact of Consumer Environmental Responsibility on Green Consumption Behavior in China: The Role of Environmental Concern and Price Sensitivity. (2020). Sheng, Guanghua ; Yue, Beibei ; Xu, Jiaqi. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:5:p:2074-:d:329912.

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2020The Concern about Biodiversity as a Criterion for the Classification of the Sustainable Consumer: A Cross-Cultural Approach. (2020). Torres-Ruiz, Francisco Jose ; Gutierrez-Salcedo, Maria ; Murgado-Armenteros, Eva M. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:8:p:3472-:d:349853.

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2020Self-identity and internal environmental locus of control: Comparing their influences on green purchase intentions in high-context versus low-context cultures. (2020). Yagnik, Arpan ; Trivedi, Rohit H ; Patel, Jayesh D. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:53:y:2020:i:c:s0969698919308720.

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2020Does MSRP impact women differently? Exploring gender-based differences in the effectiveness of retailer-provided reference prices. (2020). Aggarwal, Praveen ; Vaidyanathan, Rajiv. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:54:y:2020:i:c:s0969698919306411.

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2020Sustainability of Green Tourism Among International Tourists and Its Influence on the Achievement of Green Environment: Evidence from North Cyprus. (2020). Rjoub, Husam ; Wong, Wing-Keung ; Ibnou-Laaroussi, Samah. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:14:p:5698-:d:384903.

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2020The effect of specific discount pattern in terms of price promotions on perceived price attractiveness and purchase intention: An experimental research. (2020). Kiitapci, Olgun ; Soysal, Aye Nur ; Bykdaa, Naci. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:55:y:2020:i:c:s0969698919315383.

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2020National versus private brand: A regulatory focus perspective. (2020). Blankson, Charles ; Paswan, Audhesh K ; Guzmn, Francisco ; Tran, Trang P. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:57:y:2020:i:c:s096969891831138x.

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2020The extended theory of planned behavior in Turkish customers intentions to visit green hotels. (2020). Gunay, Tugrul ; Yarimoglu, Emel. In: Business Strategy and the Environment. RePEc:bla:bstrat:v:29:y:2020:i:3:p:1097-1108.

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2020Green Purchase Behavior: The Effectiveness of Sociodemographic Variables for Explaining Green Purchases in Emerging Market. (2020). Kuniar, Wiesawa ; Witek, Lucyna. In: Sustainability. RePEc:gam:jsusta:v:13:y:2020:i:1:p:209-:d:469438.

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2020Adoption of Energy-Efficient Home Appliances: Extending the Theory of Planned Behavior. (2020). Liu, Xiaohui ; Bhutto, Muhammad Yaseen ; Baeshen, Yasser ; Ertz, Myriam ; Soomro, Yasir Ali. In: Sustainability. RePEc:gam:jsusta:v:13:y:2020:i:1:p:250-:d:470230.

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2020Perceived Environmental Responsibilities and Green Buying Behavior: The Mediating Effect of Attitude. (2020). Siddik, Abu Bakkar ; Zheng, Guang-Wen ; Akter, Alvina ; Alam, Syed Shah ; Masukujjaman, Mohammad . In: Sustainability. RePEc:gam:jsusta:v:13:y:2020:i:1:p:35-:d:466652.

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2020‘Touch it, swipe it, shake it’: Does the emergence of haptic touch in mobile retailing advertising improve its effectiveness?. (2020). Riedel, Aimee S ; Mulcahy, Rory Francis. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:54:y:2020:i:c:s0969698918302261.

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2020Demystifying the impact of self-indulgence and self-control on customer-employee rapport and customer happiness. (2020). Sharma, Piyush ; di Mascio, Rita ; Fatima, Johra Kayeser. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:53:y:2020:i:c:s0969698919305892.

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2020Dine-in or take-out: Modeling millennials’ cooking motivation and choice. (2020). Hamilton, Mitchell L ; Bui, MY ; Saint, Julian K ; Ratchford, Brian T ; Namin, Aidin. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:53:y:2020:i:c:s0969698919303121.

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2020Optimal image mix cues and their impacts on consumers’ purchase intention. (2020). Chaouali, Walid ; Amara, Nabil ; Souiden, Nizar. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:54:y:2020:i:c:s0969698919300980.

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2020Living wage in the framework of corporate social responsibility: Analyzing its impact on consumer response. (2020). Ruiz, Jessica Alzamora ; Viedmadeljesus, Maria I ; Martinezfiestas, Myriam ; Medina, Carlos Guerrero. In: Corporate Social Responsibility and Environmental Management. RePEc:wly:corsem:v:27:y:2020:i:5:p:2060-2070.

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2020“I dont like wonky carrots†- an exploration of childrens perceptions of suboptimal fruits and vegetables. (2020). Mirosa, Miranda ; Robertson, Kirsten ; Thyne, Maree ; Makhal, Annesha. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:54:y:2020:i:c:s0969698918311652.

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2020Money-back guarantee and pricing decision with retailers store brand. (2020). Feng, Ting ; Huang, Zongsheng. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:52:y:2020:i:c:s0969698918311688.

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2020Can Design for the Environment be Worthwhile? Green Design for Manufacturers Brands When Confronted with Competition from Store Brands. (2020). Zhang, Wanleng ; Xu, Maozeng ; Yang, XI. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:3:p:1078-:d:315978.

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2020Better image for better price: how store image affects consumer’s willingness to pay for national brand in different stores. (2020). Gao, Zhifeng ; Yu, Luqing. In: 2020 Annual Meeting, July 26-28, Kansas City, Missouri. RePEc:ags:aaea20:304625.

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2020The role of brand image in consumer-brand relationships: similarities and differences between national and private label brands. (2020). Emir, Agi ; Merima, Injarevi ; Adi, Ali. In: Management & Marketing. RePEc:vrs:manmar:v:15:y:2020:i:1:p:1-16:n:1.

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2020The roles of perceived risk, attractiveness of the online store and familiarity with AR in the influence of AR on patronage intention. (2020). Bonnin, Gal. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:52:y:2020:i:c:s0969698918310725.

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2020Effects of perceived interactivity of augmented reality on consumer responses: A mental imagery perspective. (2020). Yoo, Jungmin ; Park, Minjung. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:52:y:2020:i:c:s0969698919303558.

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2020Seeing eye to eye: social augmented reality and shared decision making in the marketplace. (2020). Chylinski, Mathew ; Mahr, Dominik ; Ruyter, Ko ; Keeling, Debbie I ; Hilken, Tim. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:48:y:2020:i:2:d:10.1007_s11747-019-00688-0.

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2020Adoption of augmented reality in online retailing and consumers’ product attitude: A cognitive perspective. (2020). Dong, Xuebing ; Deng, Nianqi ; Chai, Zeli ; Fan, Xiaojun. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:53:y:2020:i:c:s0969698919302127.

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2020Shopping in augmented reality: The effects of spatial presence, personalization and intrusiveness on app and brand responses. (2020). Neijens, Peter C ; van Noort, Guda ; van Reijmersdal, Eva A ; Smink, Anne R. In: Journal of Business Research. RePEc:eee:jbrese:v:118:y:2020:i:c:p:474-485.

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2020Understanding consumers’ behavior to adopt self-service parcel services for last-mile delivery. (2020). Wang, Song ; Cao, Xianye ; Zhu, Guiju ; Xu, GE ; Campy, Kathryn S ; Kong, Nan ; Zhao, Lindu ; Zhou, Min. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:52:y:2020:i:c:s096969891830746x.

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2020Are there peas in a pod when considering mobile phone and mobile applications use: A quantitative study. (2020). Willis, Robert ; Choudrie, Jyoti ; Sims, Julian ; Shah, Mahmood Hussain ; Ameen, Nisreen. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:55:y:2020:i:c:s096969891931046x.

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2020A Study on the Application of Kiosk Service as the Workplace Flexibility: The Determinants of Expanded Technology Adoption and Trust of Quick Service Restaurant Customers. (2020). Seo, Kyung Hwa. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:21:p:8790-:d:433296.

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2020Outpatient satisfaction at private general hospitals in Ho Chi Minh City, Vietnam. (2020). Anh, Nguyen Thi ; Khanh, Ha Nam ; Phuong, Le Thi ; van Kiet, Truong ; Vuong, Bui Nhat. In: OSF Preprints. RePEc:osf:osfxxx:at3nu.

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2020On-shelf availability and logistics rationalization. A participative methodology for supply chain improvement. (2020). Gonzlez-Portela, Trinidad A ; Prado-Prado, Carlos J ; Garca-Arca, Jess. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:52:y:2020:i:c:s0969698918311494.

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2020Exploring the Interactions of Factory Workers in China: A Model Development Using the Grounded Theory Approach. (2020). Ting, Hiram ; Ning, Binyao ; Omar, Rosmini ; Ye, YE. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:17:p:6750-:d:401560.

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2020Exploring consumers’ subjective shopping experiences in directly operated luxury brand stores. (2020). Taishoff, Marika ; Mhlbacher, Hans ; Kauppinen-Risnen, Hannele. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:57:y:2020:i:c:s0969698920312595.

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2020Understanding the inhibitors to consumer mobile purchasing intentions. (2020). Gro, Michael ; Sohn, Stefanie. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:55:y:2020:i:c:s0969698920300825.

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2020Navigating the ‘retail apocalypse’: A framework of consumer evaluations of the new retail landscape. (2020). van Riper, Silvia ; Kim, Soo Hyun ; Helm, Sabrina. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:54:y:2020:i:c:s0969698918302789.

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2020Therapeutic servicescapes: Restorative and relational resources in service settings. (2020). Otterbring, Tobias ; Ramirez, Germn Contreras ; Friman, Margareta ; Rosenbaum, Mark S. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:55:y:2020:i:c:s0969698919302590.

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2020“How does customer perception of salespeople influence the relationship? A study in an emerging economyâ€. (2020). Vzquez-Carrasco, Rosario ; Jaraba, Ana Olavarra ; Fuentes-Blasco, Mara ; Cambra-Fierro, Jess J ; Arditto, Luis. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:54:y:2020:i:c:s0969698919301730.

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2020Role of Brand Love and Consumers’ Demographics in Building Consumer–Brand Relationship. (2020). Jiang, Yun ; Nawaz, Shahid ; Alam, Faizan. In: SAGE Open. RePEc:sae:sagope:v:10:y:2020:i:4:p:2158244020983005.

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2020The effect of text-only versus text-and-image wine labels on liking, taste and purchase intentions. The mediating role of affective fluency. (2020). Melnyk, Valentyna ; Jaud, David A. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:53:y:2020:i:c:s0969698919302917.

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2020Effects of background complexity on consumer visual processing: An eye-tracking study. (2020). Ma, DA ; Wang, Qiuzhen ; Xu, Qing ; Ye, Xuhong ; Chen, Hanyue. In: Journal of Business Research. RePEc:eee:jbrese:v:111:y:2020:i:c:p:270-280.

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2020Brand-Evoked Mental Imagery: The Role of Brands in Eliciting Mental Imagery. (2020). Avello, Maria ; Gavilan, Diana. In: SAGE Open. RePEc:sae:sagope:v:10:y:2020:i:4:p:2158244020977484.

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2020Research on Quality Decisions and Coordination with Reference Effect in Dual-Channel Supply Chain. (2020). Fei, Xie ; Bing, XU ; Xideng, Zhou ; Yu, LI. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:6:p:2296-:d:332784.

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2020Sustainability in fresh agricultural product supply chain based on radio frequency identification under an emergency. (2020). Zhou, Xiaotai ; Yuan, Qin ; Chen, Xiaoxu ; Yan, BO. In: Central European Journal of Operations Research. RePEc:spr:cejnor:v:28:y:2020:i:4:d:10.1007_s10100-019-00657-6.

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2020Enrichment for retail businesses: How female entrepreneurs and masculine traits enhance business success. (2020). Thaichon, Park ; Vt, Dann. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:54:y:2020:i:c:s0969698919308951.

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2020Contribution of social responsibility to the work involvement of employees. (2020). Cachonrodriguez, Gabriel ; Diezmartin, Francisco ; Blancogonzalez, Alicia ; Pradoroman, Camilo. In: Corporate Social Responsibility and Environmental Management. RePEc:wly:corsem:v:27:y:2020:i:6:p:2588-2598.

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2020Visual merchandising of pastries in foodscapes: The influence of plate colours on consumers’ flavour expectations and perceptions. (2020). Lick, Erhard ; Kpossa, Monydodo Rgis. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:52:y:2020:i:c:s0969698918306799.

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2020Investigating the antecedents of customer brand engagement and consumer-based brand equity in social media. (2020). Gupta, Ashish ; Baabdullah, Abdullah ; Alalwan, Ali Abdallah ; Rana, Nripendra P ; Algharabat, Raed. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:53:y:2020:i:c:s0969698918308816.

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2020Charity donation intention via m-payment apps: donor-related, m-payment system-related, or charity brand-related factors, which one is overkill?. (2020). Hosseini, Seyed Mohsen ; Maleki, Fatemeh. In: International Review on Public and Nonprofit Marketing. RePEc:spr:irpnmk:v:17:y:2020:i:4:d:10.1007_s12208-020-00254-3.

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2020Audit Institutions in the European Union: Public Service Promotion, Environmental Engagement and COVID Crisis Communication through Social Media. (2020). Hancu-Budui, Andreea ; Blanco-Vega, Jose ; Zorio-Grima, Ana. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:23:p:9816-:d:450264.

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2020Bygone days and memories: the effects of nostalgic ads on consumer brand resurrection movements. (2020). Gilal, Rukhsana Gul ; Zhang, Jing. In: Journal of Brand Management. RePEc:pal:jobman:v:27:y:2020:i:2:d:10.1057_s41262-019-00170-w.

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2020The Influence of Encounter Service Quality on Patient Satisfaction: An Empirical Study in Chinese Public Hospitals. (2020). , Boadi ; Xin, Wen ; A., ; Addo, Asabea ; L., ; M., ; V., ; G., ; A. S., ; W., ; B. E., . In: International Journal of Economics & Business Administration (IJEBA). RePEc:ers:ijebaa:v:viii:y:2020:i:3:p:466-482.

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2020The Influence of Encounter Service Quality on Patient Satisfaction: An Empirical Study in Chinese Public Hospitals. (2020). Atuahene, Sampson ; Xin, Wen ; Addo, Asabea ; L., ; M., ; V., ; G., ; A. S., ; W., ; B. E., . In: International Journal of Economics & Business Administration (IJEBA). RePEc:ers:ijebaa:v:viii:y:2020:i:3:p:461-477.

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2020Investigating pharmaceutical logistics service quality with refined Kanos model. (2020). Lee, Li-Hung ; Hsu, Chia-Lin ; Chen, Mu-Chen. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:57:y:2020:i:c:s0969698920303428.

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2020Retailing and consumer services at a tipping point: New conceptual frameworks and theoretical models. (2020). Rosenbaum, Mark ; Paul, Justin. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:54:y:2020:i:c:s0969698919312573.

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2020The journey from customer participation in service failure to co-creation in service recovery. (2020). Saavedra, Jose Luis ; Wei, Shuqin ; Rawal, Monika ; Bagherzadeh, Ramin. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:54:y:2020:i:c:s0969698919307088.

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2020Brand preference in the face of control loss and service failure: The role of the sound of brands. (2020). Cuny, Caroline ; Khenfer, Jamel. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:55:y:2020:i:c:s0969698919308367.

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2020Combining channels to make smart purchases: The role of webrooming and showrooming. (2020). Ors, Carlos ; Gurrea, Raquel ; Flavin, Carlos . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:52:y:2020:i:c:s0969698919300992.

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2020Store of the future: Towards a (re)invention and (re)imagination of physical store space in an omnichannel context. (2020). Cano, Marta Blazquez ; Alexander, Bethan. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:55:y:2020:i:c:s0969698919300396.

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2020Looking forward, looking back: The impact of goal progress and time urgency on consumer responses to mobile reward apps. (2020). Yoon, Sukki ; Baek, Tae Hyun. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:54:y:2020:i:c:s0969698919310549.

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2020Sowing the seeds of value? Persuasive practices and the embedding of big data analytics. (2020). Ball, Kirstie ; Hughes, Jeffrey. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:161:y:2020:i:c:s0040162520311264.

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2020The bandwagon luxury consumption in Tunisian case: The roles of independent and interdependent self concept. (2020). ben Mimoun, Mohamed Slim ; Coulibaly, Daouda ; Bahri-Ammari, Nedra. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:52:y:2020:i:c:s0969698919304084.

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2020Towards a framework for innovation in retailing through social media. (2020). Verreynne, Martie-Louise ; Steen, John ; Indulska, Marta ; de Oliveira, Rui Torres. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:54:y:2020:i:c:s0969698918302376.

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2020Does the stakeholder engagement result in new drinks? Evidence from family owned SMEs. (2020). Priporas, Constantinos-Vasilios ; Pantano, Eleonora ; Migliano, Giuseppe ; Viassone, Milena. In: Journal of Business Research. RePEc:eee:jbrese:v:119:y:2020:i:c:p:185-194.

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2020Trust transfer from manufacturer to private label brand: The moderating role of grocery store format. (2020). Konuk, Faruk Anal. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:54:y:2020:i:c:s0969698919305168.

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2020Mediated-moderated effects: High and low store image, brand awareness, perceived value from mini and supermarkets retail stores. (2020). Eberle, Luciene ; Milan, Gabriel Sperandio ; de Toni, Deonir ; Graciola, Ana Paula. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:55:y:2020:i:c:s0969698919308793.

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2020Quality disclosure in the presence of strategic consumers. (2020). Yang, Ai-Feng ; Hu, Xiao-Jian ; Zhou, Yong-Wu ; Qiu, JU ; Zhao, JU. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:55:y:2020:i:c:s0969698919313220.

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2020Promoting the Absence of Pesticides through Product Labels: The Role of Showing a Specific Description of the Harmful Effects, Environmental Attitude, and Familiarity with Pesticides. (2020). Farias, Pablo . In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:21:p:8912-:d:435460.

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2020An evolutionary game theoretic model for analyzing retailers’ behavior when introducing economy and premium private labels. (2020). Raissi, Gholam Ali ; Hejazi, Seyed Reza ; Assarzadegan, Parisa. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:57:y:2020:i:c:s0969698919315620.

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2020Modelling the effect of store flyers on supermarket sales: An application to olive oil demand. (2020). Alvarez, Antonio ; Boto-Garca, David. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:54:y:2020:i:c:s096969891930877x.

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2020Exploring customer’s mobile banking experiences and expectations among generations X, Y and Z. (2020). Shams, Ghazal ; Oikarinen, Eeva-Liisa ; Samad, Sarminah ; Rehman, Mohsin Abdur. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:25:y:2020:i:1:d:10.1057_s41264-020-00071-z.

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2020.

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2020Antecedents and consequents of consumers not adopting e-commerce. (2020). Mainardes, Emerson ; Correia, Rogrio Dias ; de Souza, Irailton Melo. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:55:y:2020:i:c:s0969698919310434.

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2020Examining key drivers of consumer experience with (non-financial) digital services—An exploratory study. (2020). Alamoudi, Hawazen O ; Alharthi, Majed D ; Shaikh, Aijaz A. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:55:y:2020:i:c:s0969698919312287.

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2020A machine learning approach to the digitalization of bank customers: Evidence from random and causal forests. (2020). Carbo Valverde, Santiago ; Rodriguez-Fernandez, Francisco ; Cuadros-Solas, Pedro ; Carbo-Valverde, Santiago . In: PLOS ONE. RePEc:plo:pone00:0240362.

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2020Convenience matter in mobile banking adoption intention?. (2020). Rishi, Bikramjit ; Shankar, Amit. In: Australasian marketing journal. RePEc:eee:aumajo:v:28:y:2020:i:4:p:273-285.

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2020The effect of individual factors on user behaviour and the moderating role of trust: an empirical investigation of consumers’ acceptance of electronic banking in the Kurdistan Region of Iraq. (2020). Taha, Yadgar. In: Financial Innovation. RePEc:spr:fininn:v:6:y:2020:i:1:d:10.1186_s40854-020-00206-0.

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2020Attribution analysis of luxury brands: An investigation into consumer-brand congruence through conspicuous consumption. (2020). Rai, Krupa A ; Khanna, Monica ; Jacob, Isaac . In: Journal of Business Research. RePEc:eee:jbrese:v:116:y:2020:i:c:p:597-607.

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2020Social Media and IOT Wearables in Developing Marketing Strategies. Do SMEs Differ From Large Enterprises?. (2020). Zgur, Ion Daniel ; Strat, Vasile Alecsandru ; Moise, Daniel ; Georgescu, Bogdan ; Bucur, Mihaela ; Maiorescu, Irina. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:18:p:7292-:d:409504.

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2020A typology of viral ad sharers using sentiment analysis. (2020). Sharma, Piyush ; Kalro, Arti D ; Kulkarni, Kalpak K. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:53:y:2020:i:c:s0969698918307902.

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2020The effect of characteristics of source credibility on consumer behaviour: A meta-analysis. (2020). Dwivedi, Yogesh K ; Rana, Nripendra P ; Slade, Emma ; Ismagilova, Elvira. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:53:y:2020:i:c:s0969698918307926.

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2020Up the ante: Electronic word of mouth and its effects on firm reputation and performance. (2020). Baabdullah, Abdullah M ; Ilavarasan, Vigneswara P ; Prabhakar, Guru ; Nisar, Tahir M. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:53:y:2020:i:c:s0969698918307938.

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2020Perceived helpfulness of eWOM: Emotions, fairness and rationality. (2020). Slade, Emma ; Dwivedi, Yogesh K ; Ismagilova, Elvira. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:53:y:2020:i:c:s0969698918309767.

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2020Storytelling, the scale of persuasion and retention: A neuromarketing approach. (2020). Pillai, Jayarethanam ; Lipscombe, Joe ; Driver, Nicholas ; Abraham, Christopher ; Thaichon, Park ; Hamelin, Nicolas. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:55:y:2020:i:c:s0969698919307179.

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2020Calorie labeling law and fast food chain performance: The value of capital responsiveness under sales volatility. (2020). Ojha, Divesh ; Struckell, Elisabeth M ; Patel, Pankaj C. In: Journal of Business Research. RePEc:eee:jbrese:v:117:y:2020:i:c:p:346-356.

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2020The effect of benign and malicious envies on desire to buy luxury fashion items. (2020). Taghian, Mehdi ; Pinero, Maria Alejandra ; Correia, Sandra Maria. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:52:y:2020:i:c:s0969698918304132.

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2020The Impact of Customer Experience in Online Brand Communities on Customer Engagement and Purchase Intentions Among Arab Internet Users: Theoretical Analysis, Conceptual Framework and Research Agenda. (2020). Kortam, Wael ; Akram, Sherif. In: Business and Management Studies. RePEc:rfa:bmsjnl:v:6:y:2020:i:3:p:26-54.

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2020Customer engagement: A systematic review and future research priorities. (2020). Plewa, Carolin ; Sweeney, Jillian C ; Ng, Sylvia C. In: Australasian marketing journal. RePEc:eee:aumajo:v:28:y:2020:i:4:p:235-252.

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2020Enhancing brand coolness through perceived luxury values: Insight from luxury fashion brands. (2020). Romero, Jaime ; Jimnez-Barreto, Jano ; Correia, Sandra Maria. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:57:y:2020:i:c:s096969892030713x.

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2020Use of Social Media Platforms among Adults in the United States—Behavior on Social Media. (2020). Maresova, Petra ; Hruska, Jan. In: Societies. RePEc:gam:jsoctx:v:10:y:2020:i:1:p:27-:d:335856.

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2020Sustainability in Fashion Brands. (2020). Fionda-Douglas, Antoinette ; Arrigo, Elisa ; Pero, Margherita. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:14:p:5843-:d:387239.

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2020The impacts of perceived moral obligation and sustainability self‐identity on sustainability development: A theory of planned behavior purchase intention model of sustainability‐labeled coffee and. (2020). Chen, Meifang. In: Business Strategy and the Environment. RePEc:bla:bstrat:v:29:y:2020:i:6:p:2404-2417.

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2020Knowledge Sharing Platforms: An Empirical Study of the Factors Affecting Continued Use Intention. (2020). Pang, Shichao ; Hao, Wenyuan ; Kim, Jaewoong ; Gu, Wei ; Bao, Peng. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:6:p:2341-:d:333520.

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2020.

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2020Determinants of users’ continuance intention toward digital innovations: Are late adopters different?. (2020). Gonalves, Helena Martins ; Gomes, Paulo J ; Silva, Graa Miranda ; Jahanmir, Sara F. In: Journal of Business Research. RePEc:eee:jbrese:v:115:y:2020:i:c:p:225-233.

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2020Neighbourhoods as relational places for people living with dementia. (2020). Clark, Andrew ; Ward, Richard ; Rummery, Kirstein ; Manji, Kainde ; Kullberg, Agneta ; Keady, John ; Campbell, Sarah . In: Social Science & Medicine. RePEc:eee:socmed:v:252:y:2020:i:c:s0277953620301465.

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2020CONSUMER VULNERABILITY: OVERVIEW AND SYNTHESIS OF THE CURRENT STATE OF KNOWLEDGE AND FUTURE SERVICE-RELATED RESEARCH DIRECTIONS. (2020). Rotzmeier-Keuper, Julia. In: Working Papers Dissertations. RePEc:pdn:dispap:65.

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2020Overcoming vulnerability: Channel design strategies to alleviate vulnerability perceptions in customer journeys. (2020). Sousa, Rui ; Rotzmeier-Keuper, Julia ; Mousavi, Sahar ; Fleischer, Hannes ; Chowdhury, Ilma Nur ; Hogreve, Jens ; Wunderlich, Nancy V. In: Journal of Business Research. RePEc:eee:jbrese:v:116:y:2020:i:c:p:377-386.

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2020Street harassment is marketplace discrimination: The impact of street harassment on young female consumers’ marketplace experiences. (2020). Ramrez, Germn Contreras ; Adhikary, Jyoti Regmi ; Malla, Binayak ; Edwards, Karen L ; Rosenbaum, Mark S. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:57:y:2020:i:c:s0969698920310997.

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2020A train of thought in product experientiality: Working memory, distraction, and inconsistencies in cue order effects. (2020). Ferreira, Aristides I ; Martinez, Luis F ; Offergeld, Tobias. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:53:y:2020:i:c:s0969698918310154.

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2020Sharing economy: Studying the social and psychological factors and the outcomes of social exchange. (2020). Alamanos, Eleftherios ; Papagiannidis, Savvas ; Davlembayeva, Dinara. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:158:y:2020:i:c:s0040162520309690.

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2020Cause-Related Marketing Influence on Consumer Loyalty in a Medium-Sized City. (2020). de Noronha, Teresa ; Mercade-Mele, Pere ; Molinillo, Sebastian. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:9:p:3632-:d:352726.

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2020Forecasting artificial intelligence on online customer assistance: Evidence from chatbot patents analysis. (2020). Pizzi, Gabriele ; Pantano, Eleonora. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:55:y:2020:i:c:s0969698919311865.

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2020The congruence effect between product emotional appeal and country-based emotion: The moderating role of country-of-origin. (2020). Thai, Nguyen T ; Chiew, Tung Moi ; Septianto, Felix. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:52:y:2020:i:c:s0969698919300827.

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2020Anger punishes, compassion forgives: How discrete emotions mitigate double standards in consumer ethical judgment. (2020). Kusumasondjaja, Sony ; Tjiptono, Fandy ; Septianto, Felix. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:53:y:2020:i:c:s0969698918311238.

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2020The power of beauty? The interactive effects of awe and online reviews on purchase intentions. (2020). Choi, Jinyoung ; Kemper, Joya A ; Septianto, Felix. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:54:y:2020:i:c:s0969698919313189.

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2020Hubristic pride & prejudice: The effects of hubristic pride on negative word-of-mouth. (2020). Northey, Gavin ; Septianto, Felix ; Ngo, Liem Viet ; Chiew, Tung Moi. In: International Journal of Research in Marketing. RePEc:eee:ijrema:v:37:y:2020:i:3:p:621-643.

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2020Exploring materialistic bandwagon behaviour in online fashion consumption: A survey of Chinese luxury consumers. (2020). Mainolfi, Giada. In: Journal of Business Research. RePEc:eee:jbrese:v:120:y:2020:i:c:p:286-293.

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2020How brand owners construct imagined worlds with brand visual aesthetics. (2020). Figueiredo, Bernardo ; Buschgens, Mark ; Rahman, Kaleel. In: Journal of Brand Management. RePEc:pal:jobman:v:27:y:2020:i:3:d:10.1057_s41262-019-00178-2.

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2020How perceived trust mediates merchants intention to use a mobile wallet technology. (2020). Sinha, Neena ; Singh, Nidhi. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:52:y:2020:i:c:s0969698919302826.

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2020Older Travelers’ E-Loyalty: The Roles of Service Convenience and Social Presence in Travel Websites. (2020). Kim, Insin ; Bi, Yahua. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:1:p:410-:d:305238.

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2020Will Consumers Pay More for Efficient Delivery? An Empirical Study of What Affects E-Customers’ Satisfaction and Willingness to Pay on Online Shopping in Bangladesh. (2020). Li, Sihan ; Zhuang, Guijun ; Saha, Swapan Kumar. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:3:p:1121-:d:316623.

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2020Measuring overall convenience of consumers on online shopping and their behavioral intention. (2020). Hussain, Hammad ; Uddin, Faris M ; Idress, Amir ; Ahmed, Muneeb. In: MPRA Paper. RePEc:pra:mprapa:104588.

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2020Customer Behavior as an Outcome of Social Media Marketing: The Role of Social Media Marketing Activity and Customer Experience. (2020). Chen, Shih-Chih ; Wibowo, Ardy ; Ruangkanjanases, Athapol ; Ma, Yin ; Wiangin, Uraiporn. In: Sustainability. RePEc:gam:jsusta:v:13:y:2020:i:1:p:189-:d:469163.

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2020Factors Influencing Social Media Users’ Continued Intent to Donate. (2020). Yu, Liangru ; Li, YI. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:3:p:879-:d:312726.

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2020FsQCA versus regression: The context of customer engagement. (2020). Bozkurt, Siddik ; Gligor, David. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:52:y:2020:i:c:s0969698919303091.

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2020Investing In CSR Pays You Back in Many Ways! The Case of Perceptual, Attitudinal and Behavioral Outcomes of Customers. (2020). Shaukat, Muhammad Zeeshan ; Khalid, Arooj ; Nurunnabi, Mohammad ; Nazir, Mian Sajid ; Ahmed, Ishfaq. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:3:p:1158-:d:317110.

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2020FOREIGN TOURIST ATTITUDES AND VISIT INTENTIONS FOR MOUNTAINEERING TOURISM IN PAKISTAN. (2020). Kim, Gwi-Gon ; Dewan, Nargis. In: Journal of Spatial and Organizational Dynamics. RePEc:ris:jspord:1015.

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2020Examining older consumers’ loyalty towards older brands in grocery retailing. (2020). Hartnett, Nicole ; Page, Bill ; Trinh, Giang ; Kennedy, Rachel ; Phua, Peilin. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:52:y:2020:i:c:s0969698919301262.

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2020Mobile Location-Based Services’ Value-in-Use in Inner Cities: Do a Customer’s Shopping Patterns, Prior User Experience, and Sales Promotions Matter?. (2020). Schmitz, Gertrud ; Peche, Severine ; Schwipper, Stephanie. In: Schmalenbach Business Review. RePEc:spr:schmbr:v:72:y:2020:i:4:d:10.1007_s41464-020-00103-0.

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2020Schema-ing with color and temperature: The effects of color-temperature congruity and the role of non-temperature associations. (2020). Spears, Nancy ; Ketron, Seth. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:54:y:2020:i:c:s096969891930894x.

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2020Political conservatism and preference for (a)symmetric brand logos. (2020). Chan, Eugene Y ; Northey, Gavin. In: Journal of Business Research. RePEc:eee:jbrese:v:115:y:2020:i:c:p:149-159.

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2020It takes two to interact – Service orientation, negative emotions and customer phubbing in retail service work. (2020). Salomonson, Nicklas ; Fellesson, Markus. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:54:y:2020:i:c:s0969698919303777.

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2020Does parasocial interaction with weight loss vloggers affect compliance? The role of vlogger characteristics, consumer readiness, and health consciousness. (2020). Yazdanparast, Atefeh ; Zolfagharian, Mohammadali ; Sakib, Md Nazmus. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:52:y:2020:i:c:s0969698917307385.

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2020Privacy threats with retail technologies: A consumer perspective. (2020). Scarpi, Daniele ; Pizzi, Gabriele. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:56:y:2020:i:c:s0969698919314614.

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2020Volunteering Attitude, Mental Well-Being, and Loyalty for the Non-Profit Religious Organization of Volunteer Tourism. (2020). Lee, Soyeun ; Tirado-Valencia, Pilar ; Ariza-Montes, Antonio ; Han, Heesup. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:11:p:4618-:d:367744.

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2020Brand hate and non-repurchase intention: A service context perspective in a cross-channel setting. (2020). Cioppi, Marco ; Hegner, Sabrina M ; Francioni, Barbara ; Curina, Ilaria. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:54:y:2020:i:c:s0969698919301250.

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2020Profiling (un-)committed online complainants: Their characteristics and post-webcare reactions. (2020). Einwiller, Sabine A ; Weitzl, Wolfgang J. In: Journal of Business Research. RePEc:eee:jbrese:v:117:y:2020:i:c:p:740-753.

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2020Sociodemographic and spatial disaggregation of e-commerce channel use in the grocery market in Great Britain. (2020). Heppenstall, Alison ; Newing, Andy ; Urquhart, Ryan ; Hood, Nick. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:55:y:2020:i:c:s0969698919303315.

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2020US small retail businesses’ perception of competition: Looking through a lens of fear, confidence, or cooperation. (2020). Centrallo, Carol ; Kim, Hyejeong ; Han, Siyuan ; Byun, Sang-Eun. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:52:y:2020:i:c:s096969891830938x.

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2020Consumers’ resistance to digital innovations: A systematic review and framework development. (2020). Dhir, Amandeep ; Kaur, Puneet ; Talwar, Manish. In: Australasian marketing journal. RePEc:eee:aumajo:v:28:y:2020:i:4:p:286-299.

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2020Examining the antecedents and consequences of perceived shopping value through smart retail technology. (2020). Mortimer, Gary ; Azeem, Muhammad Masood ; Makam, Sathyaprakash Balaji ; Fazal, Syed Muhammad ; Adapa, Sujana. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:52:y:2020:i:c:s0969698919302978.

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2020A Comprehensive Model of Consumers’ Perceptions, Attitudes and Behavioral Intention toward Organic Tea: Evidence from an Emerging Economy. (2020). Chen, Chia-Pin ; Chou, Tsung Piao ; Nguyen, Hoang Viet ; Bu, Xiangzhi. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:16:p:6619-:d:399564.

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2020Mall experiences are not universal: The moderating roles of national culture and mall industry age. (2020). Belhsen, Nourdine ; Frimpong, Kwabena ; Borges, Adilson ; Mitchell, Vince ; Vilnai-Yavetz, Iris ; Gilboa, Shaked. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:57:y:2020:i:c:s0969698920304926.

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2020CUSTOMER CITIZENSHIP BEHAVIOR: SCALE DEVELOPMENT AND VALIDATION. (2020). Sarioglu, Cuneyd Ikbal. In: Management and Marketing Journal. RePEc:aio:manmar:v:xviii:y:2020:i:1:p:57-72.

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2020Investigating the Role of Customer Co-Creation Behavior on Social Media Platforms in Rendering Innovative Services. (2020). Khajeheian, Datis ; Salamzadeh, Aidin ; Radfard, Soodabeh ; Ebrahimi, Pejman ; Moghadamzadeh, Ali. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:17:p:6926-:d:404177.

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2020It takes two to tango: The role of customer empathy and resources to improve the efficacy of frontline employee empathy. (2020). Paramita, Widya ; Tran, Nam The ; Que, Thi Nguyet ; Ngo, Liem Viet. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:56:y:2020:i:c:s096969891930949x.

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2020Explicating the resource integration process during self-service socialisation: Conceptual framework and research propositions. (2020). Saunders, Stephen Graham ; van Tonder, Estelle ; Farquhar, Jillian Dawes. In: Journal of Business Research. RePEc:eee:jbrese:v:121:y:2020:i:c:p:516-523.

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2020A sociolinguistic perspective of the effects of packaging in bilingual markets. (2020). Lee, Richard ; Khan, Huda. In: Journal of Brand Management. RePEc:pal:jobman:v:27:y:2020:i:2:d:10.1057_s41262-019-00176-4.

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2020The “timber box†effect for premium wines. (2020). Phau, Ian ; Stankovic, Michelle ; Teah, Min ; Crawford, Robert ; Sung, Billy. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:54:y:2020:i:c:s0969698919307441.

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2020Label design of wines sold online: Effects of perceived authenticity on purchase intentions. (2020). Lick, Erhard ; Durrieu, Franois ; Pelet, Jean-Ric. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:55:y:2020:i:c:s0969698919309464.

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2020The role of fundamental motivations in willingness-to-pay online. (2020). Karjaluoto, Heikki ; Munnukka, Juha ; Salonen, Ville. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:52:y:2020:i:c:s0969698919300591.

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2020To what extent do conspicuous consumption and status consumption reinforce the effect of self-image congruence on emotional brand attachment? Evidence from the Kingdom of Saudi Arabia. (2020). Klabi, Fethi. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:8:y:2020:i:2:d:10.1057_s41270-020-00073-9.

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2020Exploring the influence of online reviews and motivating factors on sales: A meta-analytic study and the moderating role of product category. (2020). Zhang, Liyi ; Chen, Yuhan ; Li, Kunlin. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:55:y:2020:i:c:s0969698919304011.

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2020Understanding the drivers of organic foods purchasing of millennials: Evidence from Brazil and Spain. (2020). Japutra, Arnold ; Vidal-Branco, Murilo ; Molinillo, Sebastian. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:52:y:2020:i:c:s0969698919301158.

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2020Organic consumerism: A comparison between India and the USA. (2020). Nachimuthu, Geetha Sulur ; Boobalan, Kirubaharan. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:53:y:2020:i:c:s0969698919308203.

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2020Market demand and government regulation for quality grading system of agricultural products in China. (2020). Zhu, Liqun ; Li, Taiping ; Nie, Wenjing. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:56:y:2020:i:c:s096969891831107x.

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2020Effect of customer loyalty program on customer satisfaction and its impact on customer loyalty. (2020). Khairawati, Salihah. In: International Journal of Research in Business and Social Science (2147-4478). RePEc:rbs:ijbrss:v:9:y:2020:i:1:p:15-23.

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2020A comparison of brand loyalty between on the go and take-home consumption purchases. (2020). Dawes, John ; Trinh, Giang. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:53:y:2020:i:c:s0969698919302371.

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2020The role payment depreciation in short temporal separations: Should online retailer make customers wait?. (2020). Pandey, Shivendra ; Sharma, Dheeraj. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:53:y:2020:i:c:s0969698919304473.

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2020The Natural Monopoly effect in brand purchasing: Do big brands really appeal to lighter category buyers?. (2020). Dawes, John. In: Australasian marketing journal. RePEc:eee:aumajo:v:28:y:2020:i:2:p:90-99.

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2020Aspirational consumption at the bottom of pyramid: A review of literature and future research directions. (2020). Jebarajakirthy, Charles ; Mukherjee, Srabanti ; Srivastava, Abhinav . In: Journal of Business Research. RePEc:eee:jbrese:v:110:y:2020:i:c:p:246-259.

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2020What shapes adolescents’ attitudes toward luxury brands? The role of self-worth, self-construal, gender and national culture. (2020). de Arajo, Luciana ; Gentina, Elodie ; Bakir, Aysen . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:57:y:2020:i:c:s0969698919311671.

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2020The effect of interior color on customers’ aesthetic perception, emotion, and behavior in the luxury service. (2020). Park, Jungkun ; Hyun, Hyowon ; Kim, Dongyoup. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:57:y:2020:i:c:s0969698920312601.

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2020A Cross-Channel Return Policy in a Green Dual-Channel Supply Chain Considering Spillover Effect. (2020). Xu, Huiyuan ; Pu, Xujin ; Zhang, Huanyong. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:6:p:2171-:d:331345.

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2020A supply chain coordination mechanism with suppliers’ effort performance level and fairness concern. (2020). Xu, Qian ; Wang, Dong-Dong ; Liu, Yong. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:53:y:2020:i:c:s0969698919301936.

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2020Effect of buyback price on channel’s decision parameters for manufacturer-led close loop dual supply chain. (2020). Shankar, Ravi ; Kant, Ravi ; Pathak, Umangi. In: OPSEARCH. RePEc:spr:opsear:v:57:y:2020:i:2:d:10.1007_s12597-019-00421-z.

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2020Optimal bargaining timing of a wholesale price for a manufacturer with a retailer in a dual-channel supply chain. (2020). Matsui, Kenji. In: European Journal of Operational Research. RePEc:eee:ejores:v:287:y:2020:i:1:p:225-236.

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2020The effect of credit card versus mobile payment on convenience and consumers’ willingness to pay. (2020). Wilken, Robert ; Maier, Erik ; Boden, Joe. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:52:y:2020:i:c:s096969891930219x.

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2020An exploratory investigation of factors affecting and best predicting the renewed adoption of mobile wallets. (2020). Mombeuil, Claudel. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:55:y:2020:i:c:s0969698920302496.

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2020Determinants of Individuals’ E-Waste Recycling Decision: A Case Study from Romania. (2020). Cotfas, Liviu-Adrian ; Ferruzzi, Gabriella ; Ioan, Corina ; Crciun, Liliana ; Delcea, Camelia. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:7:p:2753-:d:339661.

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2020Designing retail - Unravelling coping strategies through emphatic interviewing owner managers.. (2020). Petermans, Ann ; Madsen, Signe Mrk. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:55:y:2020:i:c:s0969698919300475.

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2020Engaging and retaining customers with AI and employee service. (2020). Nguyen, Mai ; Prentice, Catherine. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:56:y:2020:i:c:s0969698920306184.

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2020Opening the black box of gameful experience: Implications for gamification process design. (2020). Hammedi, Wafa ; Poncin, Ingrid ; Leclercq, Thomas. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:52:y:2020:i:c:s0969698919300256.

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2020Fundamental basket size patterns and their relation to retailer performance. (2020). Trinh, Giang ; McColl, Bruce ; Cohen, Justin ; Tanusondjaja, Arry ; Dawes, John ; Nenycz-Thiel, Magda ; Martin, James. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:54:y:2020:i:c:s0969698919310690.

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2020Customer proactive training vs customer reactive training in retail store settings: Effects on script proficiency, customer satisfaction, and sales volume. (2020). Bowen, David ; Llosa, Sylvie ; Nicod, Lionel. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:55:y:2020:i:c:s0969698919305132.

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2020Examining customer engagement and brand intimacy in social media context. (2020). Lee, Fu-Yu ; Wang, Tien. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:54:y:2020:i:c:s0969698918311445.

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2020How personalized advertising affects equity of brands advertised on Facebook? A mediation mechanism. (2020). Guzman, Francisco ; Baalbaki, Sally ; Lin, Chien-Wei ; Tran, Trang P. In: Journal of Business Research. RePEc:eee:jbrese:v:120:y:2020:i:c:p:1-15.

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2020Data-driven simulation modeling of the checkout process in supermarkets: Insights for decision support in retail operations. (2020). Weron, Rafał ; Zabawa, Jacek ; Antczak, Tomasz. In: WORking papers in Management Science (WORMS). RePEc:ahh:wpaper:worms2016.

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2020How do consumers process digital display ads in-store? The effect of location, content, and goal relevance. (2020). Brengman, Malaika ; Willems, Kim ; van De, Stephanie. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:56:y:2020:i:c:s0969698920308298.

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2020Canal boat tourism: Application of complexity theory. (2020). Gt, Hossein ; Mehran, Javaneh . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:53:y:2020:i:c:s0969698918310014.

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2020Tourist-Perceived Quality and Loyalty Intentions towards Rural Tourism in China. (2020). Kiatkawsin, Kiattipoom ; Ahn, Young-Joo ; Chi, Xiaoting. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:9:p:3614-:d:352273.

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2020Fuzzy Modelling of Tourist Motivation: An Age-Related Model for Sustainable, Multi-Attraction, Urban Destinations. (2020). Morrison, Alastair ; Kennell, James ; Vujii, Miroslav D ; Vasiljevi, Djordjije A ; Stankov, Ugljea ; Papuga, Ivana Tajner ; Filimonau, Viachaslau. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:20:p:8698-:d:431856.

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2020The Role of Travel Motivations and Social Media Use in Consumer Interactive Behaviour: A Uses and Gratifications Perspective. (2020). Curras, Rafael ; Ruiz, Carla ; Chavez, Luciana ; Hernandez, Blanca. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:21:p:8789-:d:433291.

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2020Why visit theme parks? A leisure constraints and perceived authenticity perspective. (2020). Huang, Shih-Yin ; Tan, Wee-Kheng. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:57:y:2020:i:c:s0969698919312986.

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2020Minding the competition: The drivers for multichannel service quality in fashion retailing. (2020). Lancaster, Geoff ; Howell, Kerry ; Ozuem, Wilson ; Patten, Elena. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:53:y:2020:i:c:s0969698919311555.

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2020Retail in my pocket– replicating and extending the construct of service quality into the mobile commerce context. (2020). Kaatz, Christopher. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:53:y:2020:i:c:s0969698919303005.

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2020A multi-objective mean–variance mathematical programming approach to combined phase-out and clearance pricing strategy for seasonal products: case study of a Jeans retailer. (2020). Bayat, Karim ; Mohammadi-Balani, Abdolkarim ; Haghbin, Amir-Nader ; Nayeri, Mahmoud Dehghan . In: Journal of Revenue and Pricing Management. RePEc:pal:jorapm:v:19:y:2020:i:3:d:10.1057_s41272-019-00219-0.

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2020Exploring the determinants of usage continuance willingness for location-based apps: A case study of bicycle-based exercise apps. (2020). Li, Wan-Chen ; Hsiao, Kuo-Lun ; Chen, Chia-Chen . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:55:y:2020:i:c:s0969698920300722.

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2020Feeling hungry? lets order through mobile! examining the fast food mobile commerce in China. (2020). Junaid, Muhammad ; Fu, Guoqun ; Ansari, Aisha Rehman ; Akram, Umair. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:56:y:2020:i:c:s0969698919312378.

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2020Revisiting customer analytics capability for data-driven retailing. (2020). Yanamandram, Venkata ; Akter, Shahriar ; Hossain, Md Afnan. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:56:y:2020:i:c:s0969698919314523.

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2020Service quality in airport hotel chains through the lens of online reviewers. (2020). Botelho, Miguel ; Esmerado, Joaquim ; Lopes, Rui J ; Moro, Srgio. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:56:y:2020:i:c:s0969698919316030.

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2020Factors Influencing Competitiveness in the Global Beer Trade. (2020). Jantyik, Lili ; Szerletics, Akos ; Torok, Aron. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:15:p:5957-:d:388891.

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2020Pillars of sustainable food experiences in the luxury gastronomy sector: A qualitative exploration of Michelin-starred chefs’ motivations. (2020). Batat, Wided. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:57:y:2020:i:c:s0969698920312637.

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2020How does consumers Perception of Sports Stars Personal Brand Promote Consumers’ brand love? A mediation model of global brand equity. (2020). Jim, Yen Chun ; Su, Qiulai ; Mou, Jian ; Zhou, Fei. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:54:y:2020:i:c:s0969698919309385.

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2020The effects of apparel names and visual complexity of apparel design on consumers apparel product attitudes: A mental imagery perspective. (2020). Shin, Eonyou ; Lee, Jung Eun. In: Journal of Business Research. RePEc:eee:jbrese:v:120:y:2020:i:c:p:407-417.

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2020Generational differences in valuing usefulness, privacy and security negative experiences for paying for cloud services. (2020). Bordonaba-Juste, Victoria M ; Perez-Lopez, Raul ; Lucia-Palacios, Laura. In: Information Systems and e-Business Management. RePEc:spr:infsem:v:18:y:2020:i:1:d:10.1007_s10257-020-00462-8.

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2020The Scent of Art. Perception, Evaluation, and Behaviour in a Museum in Response to Olfactory Marketing. (2020). Pascual-Nebreda, Laura ; Lopez, Oscar Gonzalez ; Mayo, Jesus Perez ; PerezMayo, Jesus ; Miranda-Gonzalez, Francisco J ; Vega-Gomez, Francisco I. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:4:p:1384-:d:320238.

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2020Developing personas & use cases with user survey data: A study on the millennials’ media usage. (2020). Chae, Gunho ; Oh, Seokmin ; Park, Kyudong ; Jeong, Dawoon ; Han, Sung H ; Kwahk, Jiyoung ; Lee, Mingyu. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:54:y:2020:i:c:s0969698919306782.

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2020Viability of Amazon’s driven innovations targeting shoppers’ impulsiveness. (2020). Ramadan, Zahy B ; Farah, Maya F. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:53:y:2020:i:c:s0969698919309452.

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2020The effect of 360-degree rotatable product images on purchase intention. (2020). Yoon, Sukki ; Baek, Tae Hyun ; Kim, Seeun. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:55:y:2020:i:c:s0969698919310902.

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2020Branding in the time of virtual reality: Are virtual store brand perceptions real?. (2020). Vannucci, Virginia ; Pizzi, Gabriele ; Aiello, Gaetano. In: Journal of Business Research. RePEc:eee:jbrese:v:119:y:2020:i:c:p:502-510.

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2020Time is money: Field evidence for the effect of time of day and product name on product purchase. (2020). Chylinski, Mathew ; Mathmann, Frank ; Collinson, Jeremy. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:54:y:2020:i:c:s0969698919311592.

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2020When do defaults stick and when are they ethical? - taxonomy, systematic review and design recommendations. (2020). Lemken, Dominic. In: Key Food Choices and Climate Change Project. RePEc:ags:gagkfc:307568.

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2020When do defaults stick and when are they ethical? Taxonomy, sytematic review and design recommendations. (2020). Lemken, Dominic. In: DARE Discussion Papers. RePEc:zbw:daredp:2005.

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2020The impact of daily weather on retail sales: An empirical study in brick-and-mortar stores. (2020). Hoberg, Kai ; Badorf, Florian. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:52:y:2020:i:c:s0969698919303236.

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2020Online customer behavior: perceptions regarding the types of risks incurred through online purchases. (2020). Veiga, Claudimar Pereira ; Kudlawicz-Franco, Claudineia ; Souza, Adriano Mendona ; Silva, Wesley Vieira ; Bach, Tatiana Marceda. In: Palgrave Communications. RePEc:pal:palcom:v:6:y:2020:i:1:d:10.1057_s41599-020-0389-4.

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2020Emerging cyborg products: An ethical market approach for market segmentation. (2020). Juaneda-Ayensa, Emma ; Lara-Palma, Ana Mara ; Pelegrn-Borondo, Jorge ; Arias-Oliva, Mario. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:55:y:2020:i:c:s0969698919312779.

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2020Intra-household task allocation in online grocery shopping: Together alone. (2020). van Hove, Leo ; van Droogenbroeck, Ellen. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:56:y:2020:i:c:s096969891931029x.

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2020How the Covid-19 Pandemic Is Changing Online Food Shopping Human Behaviour in Italy. (2020). Fiore, Mariantonietta ; Galati, Antonino ; Alaimo, Leonardo Salvatore. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:22:p:9594-:d:446767.

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2020The consumer-based brand equity deconstruction and restoration process: Lessons from unliked brands. (2020). Chatzipanagiotou, Kalliopi ; Veloutsou, Cleopatra ; Christodoulides, George. In: Journal of Business Research. RePEc:eee:jbrese:v:111:y:2020:i:c:p:41-51.

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2020You are so embarrassing, still, I hate you less! Investigating consumers’ brand embarrassment and brand hate. (2020). Rishi, Bikramjit ; Anusree, M R ; Sreejesh, S ; Sarkar, Juhi Gahlot. In: Journal of Brand Management. RePEc:pal:jobman:v:27:y:2020:i:1:d:10.1057_s41262-019-00164-8.

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2020Point of adoption and beyond. Initial trust and mobile-payment continuation intention. (2020). Islam, A. K. M. Najmul, ; Mohan, Geetha ; Khalil, Ashraf ; Dhir, Amandeep ; Talwar, Shalini. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:55:y:2020:i:c:s0969698919312962.

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2020Assessment of mobile technology use in the emerging market: Analyzing intention to use m-payment services in India. (2020). Japutra, Arnold ; Liebana-Cabanillas, Francisco ; Sinha, Neena ; Singh, Nidhi ; Molinillo, Sebastian. In: Telecommunications Policy. RePEc:eee:telpol:v:44:y:2020:i:9:s0308596120301014.

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2020When luxury brands meet China: The effect of localized celebrity endorsements in social media marketing. (2020). Hu, Yangjuan ; Yu, Shubin. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:54:y:2020:i:c:s0969698919300360.

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2020YouTube vloggers’ popularity and influence: The roles of homophily, emotional attachment, and expertise. (2020). Skandrani, Hamida ; Massa, Elodie ; Ladhari, Riadh. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:54:y:2020:i:c:s0969698919303911.

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2020Food Provision, Social Interaction or Relaxation: Which Drivers Are Vital to Being a Member of Community Gardens in Czech Cities?. (2020). Vackova, Alena ; Macha, Jan ; Dubova, Lenka. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:22:p:9588-:d:446635.

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2020Per piece or per kilogram? Default-unit effects in retailing. (2020). Roth, Stefan ; Robbert, Thomas ; Fecher, Andr. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:53:y:2020:i:c:s0969698919304503.

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2020Unit Price Measures in Retailing: Consistency Effects on Product Choice and Store Evaluations. (2020). Fecher, A ; Roth, S ; Robbert, T. In: Journal of Consumer Policy. RePEc:kap:jcopol:v:43:y:2020:i:3:d:10.1007_s10603-020-09456-y.

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2020Bundling or Unbundling? Pricing Strategy for Complementary Products in a Green Supply Chain. (2020). Wei, Guo ; Zhang, Chen ; Shan, Haiyan. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:4:p:1331-:d:319516.

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2020An Empirical Analysis of Mobile Banking Adoption in Vietnam. (2020). Vuong, Bui Nhat. In: OSF Preprints. RePEc:osf:osfxxx:94zxp.

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2020Mediating role of customer forgiveness between perceived justice and satisfaction. (2020). Gul-E-Rana,, ; Muhammad, Lakhi. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:52:y:2020:i:c:s0969698918310002.

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2020Nostalgia beats the wow-effect: Inspiration, awe and meaningful associations in augmented reality marketing. (2020). Rauschnabel, Philipp A ; Felix, Reto ; Hinsch, Chris. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:53:y:2020:i:c:s0969698919306551.

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2020How augmented reality affects advertising effectiveness: The mediating effects of curiosity and attention toward the ad. (2020). Chen, Sixing ; Carlson, Jeffrey R ; Yang, Shuai. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:54:y:2020:i:c:s0969698919306149.

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2020The playground effect: How augmented reality drives creative customer engagement. (2020). de Ruyter, KO ; Keeling, Debbie Isobel ; Heller, Jonas ; Mahr, Dominik ; Chylinski, Mathew ; Hilken, Tim ; Jessen, Alexander. In: Journal of Business Research. RePEc:eee:jbrese:v:116:y:2020:i:c:p:85-98.

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2020How virtual reality affects consumer choice. (2020). Dietrich, Holger ; Peukert, Christian ; Pfeiffer, Jella ; Meissner, Martin. In: Journal of Business Research. RePEc:eee:jbrese:v:117:y:2020:i:c:p:219-231.

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2020Social media monitoring: What can marketers learn from Facebook brand photos?. (2020). Wimble, Matt ; Rauschnabel, Philipp A ; Ahuvia, Aaron ; Kaiser, Carolin. In: Journal of Business Research. RePEc:eee:jbrese:v:117:y:2020:i:c:p:707-717.

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2020Augmented reality marketing: A technology-enabled approach to situated customer experience. (2020). de Ruyter, KO ; Mahr, Dominik ; Keeling, Debbie Isobel ; Hilken, Tim ; Heller, Jonas ; Chylinski, Mathew. In: Australasian marketing journal. RePEc:eee:aumajo:v:28:y:2020:i:4:p:374-384.

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2020Online anthropomorphism and consumers’ privacy concern: Moderating roles of need for interaction and social exclusion. (2020). Guo, Xiaoling ; Chen, KE ; Xie, YI. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:55:y:2020:i:c:s0969698919309439.

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2020Evaluation of the effects of frequency restoration reserves market participation with photovoltaic battery energy storage systems and power-to-heat coupling. (2020). Sauer, Dirk Uwe ; Zurmuhlen, Sebastian ; Merten, Michael ; Angenendt, Georg. In: Applied Energy. RePEc:eee:appene:v:260:y:2020:i:c:s0306261919318732.

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2020Personalization and hedonic motivation in creating customer experiences and loyalty in omnichannel retail. (2020). Saarijrvi, Hannu ; Karjaluoto, Heikki ; Tyrvinen, Olli. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:57:y:2020:i:c:s0969698919314882.

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2020How consumers form product quality perceptions in absence of fixed posted prices: Interaction of product cues with seller reputation and third-party reviews. (2020). Nayak, J K ; Narwal, Preeti. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:52:y:2020:i:c:s0969698919301900.

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2020Applying the multisensory sculpture technique to explore the role of brand usage on multisensory brand experiences. (2020). Villasante-Arellano, Ana Josefina ; Castillo-Villar, Fernando Rey. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:57:y:2020:i:c:s096969891931567x.

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2020A neurophysiological exploration of the dynamic nature of emotions during the customer experience. (2020). Russo, Vincenzo ; Mauri, Maurizio ; Larivire, Bart ; Slabbinck, Hendrik ; Vermeir, Iris ; Verhulst, Nanouk. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:57:y:2020:i:c:s0969698920310961.

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2020Physical attractiveness of service employees and customer engagement in tourism industry. (2020). Li, Yaoqi ; Zhang, Chun ; Fang, Shujie. In: Annals of Tourism Research. RePEc:eee:anture:v:80:y:2020:i:c:s0160738319301136.

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2020An Empirical Study of Brand Fan Page Engagement Behaviors. (2020). Tsai, Kune-Muh ; Chen, Mei-Hui. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:1:p:434-:d:305713.

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2020MSR under Exogenous Shock: The Case of Covid-19 Pandemic. (2020). Mier, Mathias ; Azarova, Valeriya. In: ifo Working Paper Series. RePEc:ces:ifowps:_338.

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2020Determining profitable products in the retail market with consideration of cash limitation and exhibition periods. (2020). Kiani, Gholam Hossain. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:55:y:2020:i:c:s0969698919310719.

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2020Consumers’ purchase decisions and employer image. (2020). Sukowski, Ukasz ; Sparks, Leigh ; Rybaczewska, Maria. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:55:y:2020:i:c:s0969698919313013.

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2020Relationship approach to crowdfunding: how creators and supporters interaction enhances projects’ success. (2020). Gilboa, Shaked ; Efrat, Kalanit. In: Electronic Markets. RePEc:spr:elmark:v:30:y:2020:i:4:d:10.1007_s12525-019-00391-6.

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2020Who will be your next customer: A machine learning approach to customer return visits in airline services. (2020). Kim, Jina ; Hwang, Syjung ; Kwon, Sang Jib ; Park, Eunil. In: Journal of Business Research. RePEc:eee:jbrese:v:121:y:2020:i:c:p:121-126.

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2020Product customization: A profile of consumer demand. (2020). Karpen, Ingo ; Sands, Sean ; Pallant, Jessica. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:54:y:2020:i:c:s0969698919311609.

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2020Who shares? Profiling consumers in the sharing economy. (2020). Andonopoulos, Vasiliki Vicki ; Kietzmann, Jan ; Campbell, Colin ; Ferraro, Carla ; Sands, Sean. In: Australasian marketing journal. RePEc:eee:aumajo:v:28:y:2020:i:3:p:22-33.

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2020OSS-Qual: Holistic Scale to Assess Customer Quality Perception When Buying Secondhand Products in Online Platforms. (2020). Llach, Josep ; Vila-Brunet, Neus. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:21:p:9256-:d:441395.

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2020The phenomenon of purchasing second-hand products by the BOP consumers. (2020). Paul, Justin ; Datta, Biplab ; Mukherjee, Srabanti. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:57:y:2020:i:c:s0969698919311786.

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2020How fashion can achieve sustainable development through a circular economy and stakeholder engagement: A systematic literature review. (2020). Habrookshire, Jung E ; Chong, Sze Man ; Ki, Chungwha. In: Corporate Social Responsibility and Environmental Management. RePEc:wly:corsem:v:27:y:2020:i:6:p:2401-2424.

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2020Exploring the Importance of Emotions Within Consumer Behaviour on the Czech Luxury Cosmetic Market. (2020). Purn, Michal ; Anderlova, Dorota. In: Acta Universitatis Agriculturae et Silviculturae Mendelianae Brunensis. RePEc:mup:actaun:actaun_2020068020363.

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2020Consumer personality and lifestyles at the box office and beyond: How demographics, lifestyles and personalities predict movie consumption. (2020). Palomba, Anthony. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:55:y:2020:i:c:s096969891930462x.

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2020Getting a no-reply is also a reply: An investigation of unreplied consumer attributions. (2020). Slongo, Luiz Antonio ; Alba, George. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:54:y:2020:i:c:s0969698919314663.

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2020Does the nature of airport terminal service activities matter? Processing and non-processing service quality, passenger affective image and satisfaction. (2020). Xu, Hangyu ; Aboagye, Michael Osei ; Ihnatushchenko, Nataliia ; Fan, Chong-Jun ; Antwi, Collins Opoku. In: Journal of Air Transport Management. RePEc:eee:jaitra:v:89:y:2020:i:c:s0969699720304531.

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2020A performance measurement system for industry 4.0 enabled smart manufacturing system in SMMEs- A review and empirical investigation. (2020). Raut, Rakesh ; Ghadge, Abhijeet ; Gunasekaran, Angappa ; Kamble, Sachin S. In: International Journal of Production Economics. RePEc:eee:proeco:v:229:y:2020:i:c:s0925527320302176.

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2020Online Shopping Motives during the COVID-19 Pandemic—Lessons from the Crisis. (2020). Frommeyer, Britta ; Koch, Julia ; Schewe, Gerhard. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:24:p:10247-:d:458762.

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2020Do Social Media and E-Mail Engagement Impact Reputation and Trust-Driven Behavior?. (2020). Abkar, Vesna ; Kova, Matej. In: Tržište/Market. RePEc:zag:market:v:32:y:2020:i:1:p:9-25.

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2020The role of live streaming in building consumer trust and engagement with social commerce sellers. (2020). Assarut, Nuttapol ; Wongkitrungrueng, Apiradee. In: Journal of Business Research. RePEc:eee:jbrese:v:117:y:2020:i:c:p:543-556.

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2020An Approach towards Investigating Factors Affecting Intention to Book a Hotel Room through Social Media. (2020). Karavasilis, George ; Argyropoulou, Maria ; Theocharidis, Anastasios-Ioannis ; Kehris, Evangelos ; Vrana, Vasiliki. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:21:p:8973-:d:436543.

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2020Business model design for novel technologies in nascent industries: An investigation of 3D printing service providers. (2020). Gregori, Patrick ; Schwarz, Erich J ; Breitenecker, Robert J ; Holzmann, Patrick. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:159:y:2020:i:c:s0040162520310192.

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2020Determinants of social commerce adoption in an emerging economy. (2020). Noh, Mi Jin ; Kim, Yang Sok ; Rahman, Tazizur ; Lee, Choong Kwon . In: Service Business. RePEc:spr:svcbiz:v:14:y:2020:i:4:d:10.1007_s11628-020-00427-4.

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2020A Mediation and Moderation Model of Social Support, Relationship Quality and Social Commerce Intention. (2020). Kim, Minho ; Jahan, Nusrat ; Hossain, Md Alamgir. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:23:p:9889-:d:451672.

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2020Transforming the Customer Experience Through New Technologies. (2020). Shankar, Venkatesh ; Kraume, Karsten ; Schmitt, Bernd ; Kroschke, Mirja ; Hoyer, Wayne D. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:51:y:2020:i:c:p:57-71.

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2020Here Today, Gone Tomorrow? Mapping and modeling the pop-up retail customer journey. (2020). Gunn, Frances ; Sedlezky, Sean ; Yu, Hong ; Heney, Chelsea ; Rudkowski, Janice. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:54:y:2020:i:c:s0969698918302686.

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2020Examining Luxury Restaurant Dining Experience towards Sustainable Reputation of the Michelin Restaurant Guide. (2020). Kiatkawsin, Kiattipoom ; Sutherland, Ian. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:5:p:2134-:d:330567.

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2020Impact of Samarkand’s Destination Attributes on International Tourists’ Revisit and Word-of-Mouth Intention. (2020). Kiatkawsin, Kiattipoom ; Kamilov, Alisher ; Jumanazarov, Sanjar. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:12:p:5154-:d:375705.

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2020Branding and Yemeni Organizations’ Willingness to Pay a Price Premium for Audit Services. (2020). Kaplan, Burin ; Ghaleb, Marwan. In: Istanbul Management Journal. RePEc:ist:ibsimj:v:0:y:2020:i:88:p:127-143.

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2020The Effects of Mobile Advertising Alerts and Perceived Value on Continuance Intention for Branded Mobile Apps. (2020). Sanz-Blas, Silvia ; Ruiz-Mafe, Carla ; Murillo-Zegarra, Miluska. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:17:p:6753-:d:401659.

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2020Investigating human visual behavior by hidden Markov models in the design of marketing information. (2020). Michalski, Rafał ; Grobelny, Jerzy. In: WORking papers in Management Science (WORMS). RePEc:ahh:wpaper:worms2009.

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2020Front of pack symmetry influences visual attention. (2020). Lacoste-Badie, Sophie ; Droulers, Olivier ; Gagnan, Arnaud Bigoin. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:54:y:2020:i:c:s0969698919303893.

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2020Customers’ Willingness to Disclose Personal Information throughout the Customer Purchase Journey in Retailing: The Role of Perceived Warmth. (2020). Donvito, Raffaele ; Aiello, Gaetano ; Viglia, Giampaolo ; Vannucci, Virginia ; Mazzoli, Valentina ; Grazzini, Laura ; Acuti, Diletta. In: Journal of Retailing. RePEc:eee:jouret:v:96:y:2020:i:4:p:490-506.

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2020Analysis of the Influence Factors on the Reputation of Food-Delivery Companies: Evidence from Romania. (2020). Tatarusanu, Maria ; Dospinescu, Octavian. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:10:p:4142-:d:360017.

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2020Optimization of Flight Rescheduling Problem under Carbon Tax. (2020). Rezg, Nidhal ; Turki, Sadok ; Kammoun, Mohamed Ali. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:14:p:5576-:d:382908.

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2020Coronavirus Disease (COVID-19), Traveler Behaviors, and International Tourism Businesses: Impact of the Corporate Social Responsibility (CSR), Knowledge, Psychological Distress, Attitude, and Ascribed. (2020). Kim, Jinkyung Jenny ; Lee, Soyeun ; Han, Heesup ; Ryu, Hyungseo Bobby. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:20:p:8639-:d:430950.

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2020Tourism value VS barriers to booking trips online. (2020). Libana-Cabanillas, Francisco ; Jimnez, Nadia ; San-Martn, Sonia. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:53:y:2020:i:c:s0969698919301444.

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2020An Empirical Investigation of the Longitudinal Effect of Online Consumer Reviews on Hotel Accommodation Performance. (2020). Chang, Shao-Hsun ; Tseng, Timmy H ; Lin, Shin-Jeng ; Wang, Yi-Shun. In: Sustainability. RePEc:gam:jsusta:v:13:y:2020:i:1:p:193-:d:469243.

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2020The consequences of customer-oriented constructive deviance in luxury-hotel restaurants. (2020). Lee, Kangcheol ; Wang, Chen-Ya ; Gong, Taeshik. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:57:y:2020:i:c:s0969698920312625.

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2020Paying it forward: The influence of other customer service recovery on future co-creation. (2020). Baker, Melissa A ; Kim, Kawon. In: Journal of Business Research. RePEc:eee:jbrese:v:121:y:2020:i:c:p:604-615.

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2020Does the global vs. local scope matter? Contingencies of cause-related marketing in a developed market. (2020). Liou, Ru-Shiun ; Ang, Tyson ; Wei, Shuqin. In: Journal of Business Research. RePEc:eee:jbrese:v:108:y:2020:i:c:p:201-212.

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2020Green Production as a Factor of Survival for Innovative Startups: Evidence from Italy. (2020). Giuliani, Diego ; Dickson, Maria Michela ; Serio, Riccardo Gianluigi ; Espa, Giuseppe . In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:22:p:9464-:d:444722.

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2020Investigating conflicting online review information:evidence from Amazon.com. (2020). Rahmani, Vahid ; Kordrostami, Elika. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:55:y:2020:i:c:s0969698919313190.

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2020Customer response toward employees’ emotional labor in service industry settings. (2020). Hyun, Hyowon ; Park, Jungkun ; Gong, Taeshik. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:52:y:2020:i:c:s0969698918307252.

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2020Sharing is (not) caring? The interactive effects of power and psychological distance on tolerance of unethical behavior. (2020). Candra, Ika Diyah ; Purwanto, B M ; Winahjoe, Sari ; Septianto, Felix ; Paramita, Widya. In: Australasian marketing journal. RePEc:eee:aumajo:v:28:y:2020:i:3:p:42-49.

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2020Exploring the resources associated with consumer vulnerability: Designing nuanced retail hardship programs. (2020). Bedggood, Rowan E ; McAndrew, Ryan ; Russell-Bennett, Rebekah ; Letheren, Kate ; Glavas, Charmaine. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:57:y:2020:i:c:s0969698920301570.

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2020Price search behaviour in digital markets – A perspective from Romania. (2020). Gabriela, Igu ; Claudia-Elena, Uclea ; Diana-Maria, Vranceanu. In: Management & Marketing. RePEc:vrs:manmar:v:15:y:2020:i:2:p:219-235:n:6.

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2020Exploring different airport users’ service quality satisfaction between service providers and air travelers. (2020). Chae, Junjae ; Choi, Dongho ; Hong, Seock-Jin. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:52:y:2020:i:c:s0969698919304047.

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2020Airport competition within the Scottish lowlands region. (2020). Graham, Anne ; Pagliari, Romano. In: Research in Transportation Economics. RePEc:eee:retrec:v:79:y:2020:i:c:s0739885919302720.

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2020Passengers’ Expectations on Airlines’ Services: Design of a Stated Preference Survey and Preliminary Outcomes. (2020). Mazzulla, Gabriella ; Forciniti, Carmen ; Eboli, Laura ; Dellolio, Luigi ; Bellizzi, Maria Grazia. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:11:p:4707-:d:369184.

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2020Functional efficiency in airport terminals: A review on Overall and Stratified Service Quality. (2020). Rajasekar, E ; Gurjar, B R ; Sinha, Kapil ; Thampan, Aromal. In: Journal of Air Transport Management. RePEc:eee:jaitra:v:87:y:2020:i:c:s0969699719306210.

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2020The distinct effects of gratitude and pride on donation choice and amount. (2020). Tjiptono, Fandy ; Septianto, Felix ; Paramita, Widya. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:53:y:2020:i:c:s0969698919310227.

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2020Effects of power and implicit theories on donation. (2020). Septianto, Felix ; Khan, Saira ; Khalil, Mary. In: Australasian marketing journal. RePEc:eee:aumajo:v:28:y:2020:i:3:p:98-107.

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2020How to measure quality in multi-channel retailing and not die trying. (2020). Iglesias-Pradas, Santiago ; Acquila-Natale, Emiliano. In: Journal of Business Research. RePEc:eee:jbrese:v:109:y:2020:i:c:p:38-48.

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2020Exploring hotel brand attachment: The mediating role of sentimental value. (2020). Pu, BO ; HU, Jiajing ; Guan, Zhenzhong ; Kou, Yan ; Liu, Yan. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:55:y:2020:i:c:s0969698918307847.

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2020Rural households’ perceived value of energy utilization of crop residues: A case study from China. (2020). Chang, Huayi ; Wang, Anbang ; Zhang, Junbiao ; He, KE. In: Renewable Energy. RePEc:eee:renene:v:155:y:2020:i:c:p:286-295.

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2020How managerial responses to online reviews affect customer satisfaction: An empirical study based on additional reviews. (2020). Lin, Xiaolin ; Feng, Xiangnan ; Wen, Lingling ; Zhao, Yan. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:57:y:2020:i:c:s096969892030240x.

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2020When retailers and manufacturers advertise together; examining the effect of co-operative advertising on ad reach and memorability. (2020). Faulkner, Margaret ; Cohen, Justin ; Romaniuk, Jenni ; Nguyen, Cathy. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:55:y:2020:i:c:s096969891831172x.

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2020Local Fresh Food Products and Plant-Based Diets: An Analysis of the Relation Between Them. (2020). Reina-Arroyo, Jesus ; Peral-Peral, Begoa ; Arenas-Gaitan, Jorge. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:12:p:5082-:d:374838.

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2020Is Environmental Awareness a Good Predictor of an Individual’s Altruism Level?. (2020). Aruga, Kentaka. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:19:p:7929-:d:419059.

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2020Why do people buy organic food? The moderating role of environmental concerns and trust. (2020). Salo, Jari ; Kushwah, Shiksha ; Kaur, Puneet ; Dhir, Amandeep ; Tandon, Anushree. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:57:y:2020:i:c:s0969698919311282.

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2020Meanings and Motives for Consumers’ Sustainable Actions in the Food and Clothing Domains. (2020). Gronhoj, Alice ; Stancu, Catalin M ; Lahteenmaki, Liisa. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:24:p:10400-:d:461053.

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2020How Does Consumers’ Care for Origin Shape Their Behavioural Gap for Environmentally Friendly Products?. (2020). Trentinaglia De Daverio, Maria Teresa ; Mancuso, Teresina ; Baldi, Lucia ; Peri, Massimo. In: Sustainability. RePEc:gam:jsusta:v:13:y:2020:i:1:p:190-:d:469186.

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2020The Impact of the Internet on User-Driven Innovation Usage in R&D Departments: A Case Study of Poland. (2020). Barczak, Agnieszka ; Szopik-Depczynska, Katarzyna ; Wisniewska, Joanna ; Dembinska, Izabela. In: European Research Studies Journal. RePEc:ers:journl:v:xxiii:y:2020:i:special1:p:247-263.

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2020What can be done to address luxury counterfeiting? An integrative review of tactics and strategies. (2020). Amaral, Nelson Borges. In: Journal of Brand Management. RePEc:pal:jobman:v:27:y:2020:i:6:d:10.1057_s41262-020-00206-6.

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2020The effects of possession- and social inclusion-defined materialism on consumer behavior toward economical versus luxury product categories, goods versus services product types, and individual versus . (2020). Lim, Ai Ling ; Su, Cynthia. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:56:y:2020:i:c:s0969698919303066.

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2020Consumer motivations to purchase from benefit corporations (B Corps). (2020). Bianchi, Constanza ; Devenin, Veronica ; Reyes, Valentina. In: Corporate Social Responsibility and Environmental Management. RePEc:wly:corsem:v:27:y:2020:i:3:p:1445-1453.

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2020The role of customer online brand experience in customers intention to forward online company-generated content: The case of the Islamic online banking sector in Palestine. (2020). Kayed, Rasem N ; Porcu, Lucia ; Libana-Cabanillas, Francisco ; Yasin, Mahmoud. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:52:y:2020:i:c:s0969698919303455.

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2020Between a rock and a hard place: Seizing the opportunity of demanding customers by means of frontline service behaviors. (2020). Itani, Omar ; Paesbrugghe, Bert ; Jaramillo, Fernando. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:53:y:2020:i:c:s0969698919306113.

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2020Empirical Evidence of a Changing Operating Cost Structure and Its Impact on Banks’ Operating Profit: The Case of Germany. (2020). Diener, Florian. In: Journal of Risk and Financial Management. RePEc:gam:jjrfmx:v:13:y:2020:i:10:p:247-:d:431182.

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2020Unusual purchasing behavior during the early stages of the COVID-19 pandemic: The stimulus-organism-response approach. (2020). Dhir, Amandeep ; Farooq, Ali ; Islam, A. K. M. Najmul, ; Laato, Samuli. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:57:y:2020:i:c:s0969698920304598.

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2020Misinformation sharing and social media fatigue during COVID-19: An affordance and cognitive load perspective. (2020). Sutinen, Erkki ; Talukder, Shamim ; Laato, Samuli ; Islam, A. K. M. Najmul, . In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:159:y:2020:i:c:s0040162520310271.

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2020.

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Recent citations
Recent citations received in 2020

YearCiting document
2020Regulatory impact analysis roles for agricultural products` qualities: Customers` perspectives for sustainability entrepreneurship. (2020). Zainol, Fakhrul Anwar ; Anumudu, Chinedu Eugenia ; Wan, Wan Fauziah ; Abdullah, Zulhamri. In: Asian Journal of Agriculture and rural Development. RePEc:asi:ajosrd:2020:p:563-577.

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2020Sustainable development and circular economy: The role of institutional promotion on circular consumption and market competitiveness from a multistakeholder engagement approach. (2020). Jose Miguel Rodriguez Anton, ; del Mar, Maria ; Perramon, Jordi ; Bagurfemenias, Lloren ; Rodriguezanton, Jose Miguel. In: Business Strategy and the Environment. RePEc:bla:bstrat:v:29:y:2020:i:6:p:2803-2814.

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2020Dynamic analysis of well-to-wheel electric and hydrogen vehicles greenhouse gas emissions: Focusing on consumer preferences and power mix changes in South Korea. (2020). Lee, Jongsu ; Kim, Junghun. In: Applied Energy. RePEc:eee:appene:v:260:y:2020:i:c:s0306261919319683.

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2020The sharing economy: A marketing perspective. (2020). Lim, Weng Marc. In: Australasian marketing journal. RePEc:eee:aumajo:v:28:y:2020:i:3:p:4-13.

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2020How to grow the sharing economy? Create Prosumers!. (2020). Kietzmann, Jan ; Dolan, Rebecca ; Kemper, Joya A ; Robertson, Jeandri ; Botha, Elsamari ; Lang, Bodo. In: Australasian marketing journal. RePEc:eee:aumajo:v:28:y:2020:i:3:p:58-66.

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2020Effects of power and implicit theories on donation. (2020). Septianto, Felix ; Khan, Saira ; Khalil, Mary. In: Australasian marketing journal. RePEc:eee:aumajo:v:28:y:2020:i:3:p:98-107.

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2020Envisioning the future of behavioral decision-making: A systematic literature review of behavioral reasoning theory. (2020). Dhir, Amandeep ; Padhy, R K ; Sahu, Aditya Kumar. In: Australasian marketing journal. RePEc:eee:aumajo:v:28:y:2020:i:4:p:145-159.

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2020Convenience matter in mobile banking adoption intention?. (2020). Rishi, Bikramjit ; Shankar, Amit. In: Australasian marketing journal. RePEc:eee:aumajo:v:28:y:2020:i:4:p:273-285.

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2020Consumers’ resistance to digital innovations: A systematic review and framework development. (2020). Dhir, Amandeep ; Kaur, Puneet ; Talwar, Manish. In: Australasian marketing journal. RePEc:eee:aumajo:v:28:y:2020:i:4:p:286-299.

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2020Asymmetric preference and loss aversion for electric vehicles: The reference-dependent choice model capturing different preference directions. (2020). Kim, Junghun ; Ahn, Joongha ; Lee, Jongsu ; Seung, Hyunchan. In: Energy Economics. RePEc:eee:eneeco:v:86:y:2020:i:c:s0140988320300050.

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2020Does the nature of airport terminal service activities matter? Processing and non-processing service quality, passenger affective image and satisfaction. (2020). Xu, Hangyu ; Aboagye, Michael Osei ; Ihnatushchenko, Nataliia ; Fan, Chong-Jun ; Antwi, Collins Opoku. In: Journal of Air Transport Management. RePEc:eee:jaitra:v:89:y:2020:i:c:s0969699720304531.

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2020Aspirational consumption at the bottom of pyramid: A review of literature and future research directions. (2020). Jebarajakirthy, Charles ; Mukherjee, Srabanti ; Srivastava, Abhinav . In: Journal of Business Research. RePEc:eee:jbrese:v:110:y:2020:i:c:p:246-259.

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2020The playground effect: How augmented reality drives creative customer engagement. (2020). de Ruyter, KO ; Keeling, Debbie Isobel ; Heller, Jonas ; Mahr, Dominik ; Chylinski, Mathew ; Hilken, Tim ; Jessen, Alexander. In: Journal of Business Research. RePEc:eee:jbrese:v:116:y:2020:i:c:p:85-98.

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2020How virtual reality affects consumer choice. (2020). Dietrich, Holger ; Peukert, Christian ; Pfeiffer, Jella ; Meissner, Martin. In: Journal of Business Research. RePEc:eee:jbrese:v:117:y:2020:i:c:p:219-231.

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2020Shopping in augmented reality: The effects of spatial presence, personalization and intrusiveness on app and brand responses. (2020). Neijens, Peter C ; van Noort, Guda ; van Reijmersdal, Eva A ; Smink, Anne R. In: Journal of Business Research. RePEc:eee:jbrese:v:118:y:2020:i:c:p:474-485.

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2020Brand community integration, participation and commitment: A comparison between consumer-run and company-managed communities. (2020). Andreini, Daniela ; Pedeliento, Giuseppe ; Veloutsou, Cleopatra. In: Journal of Business Research. RePEc:eee:jbrese:v:119:y:2020:i:c:p:481-494.

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2020Dispositional optimism, entrepreneurial success and exit intentions: The mediating effects of life satisfaction. (2020). Wechtler, Heidi ; Lindblom, Taru. In: Journal of Business Research. RePEc:eee:jbrese:v:120:y:2020:i:c:p:230-240.

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2020Interactions between instrumental timbre and consumers’ regulatory focus. (2020). Meng, Yan ; Sunaga, Tsutomu ; Zhuang, Xuhong. In: Journal of Business Research. RePEc:eee:jbrese:v:121:y:2020:i:c:p:1-12.

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2020Customer engagement, customer equity and repurchase intention in mobile apps. (2020). Henry, ; Ho, Mia Hsiao-Wen. In: Journal of Business Research. RePEc:eee:jbrese:v:121:y:2020:i:c:p:13-21.

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2020Adoption of augmented reality in online retailing and consumers’ product attitude: A cognitive perspective. (2020). Dong, Xuebing ; Deng, Nianqi ; Chai, Zeli ; Fan, Xiaojun. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:53:y:2020:i:c:s0969698919302127.

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2020Between a rock and a hard place: Seizing the opportunity of demanding customers by means of frontline service behaviors. (2020). Itani, Omar ; Paesbrugghe, Bert ; Jaramillo, Fernando. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:53:y:2020:i:c:s0969698919306113.

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2020Exploring the role of extrovert-introvert customers’ personality prototype as a driver of customer engagement: Does relationship duration matter?. (2020). Itani, Omar ; Kalra, Ashish ; el Haddad, Rania. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:53:y:2020:i:c:s096969891930668x.

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2020Do airport staff helpfulness and communication generate behavioral loyalty in transfer passengers? A conditional mediation analysis. (2020). Azamela, John Coffie ; Xu, Hangyu ; Aboagye, Michael Osei ; Nataliia, Ihnatushchenko ; Fan, Chong-Jun ; Antwi, Collins Opoku. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:54:y:2020:i:c:s0969698919300438.

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2020Optimal image mix cues and their impacts on consumers’ purchase intention. (2020). Chaouali, Walid ; Amara, Nabil ; Souiden, Nizar. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:54:y:2020:i:c:s0969698919300980.

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2020YouTube vloggers’ popularity and influence: The roles of homophily, emotional attachment, and expertise. (2020). Skandrani, Hamida ; Massa, Elodie ; Ladhari, Riadh. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:54:y:2020:i:c:s0969698919303911.

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2020The influence of sharing versus self-use on the preference for different types of promotional offers. (2020). Wu, Yi-Chin ; Cheng, Yin-Hui ; Chuang, Shih-Chieh ; Pei, Annie. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:54:y:2020:i:c:s0969698919305296.

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2020The financial advice puzzle: The role of consumer heterogeneity in the advisor choice. (2020). Kolsarici, Ceren ; Amaral, Christopher. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:54:y:2020:i:c:s0969698919305326.

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2020What drives customers’ post-purchase price search intention in the context of online price matching guarantees. (2020). Wang, Yi-Shun ; Liao, Yi-Wen ; Yeh, Ching-Hsuan ; Tseng, Timmy H ; Lin, Hsin-Hui. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:54:y:2020:i:c:s0969698919305740.

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2020How augmented reality affects advertising effectiveness: The mediating effects of curiosity and attention toward the ad. (2020). Chen, Sixing ; Carlson, Jeffrey R ; Yang, Shuai. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:54:y:2020:i:c:s0969698919306149.

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2020Schema-ing with color and temperature: The effects of color-temperature congruity and the role of non-temperature associations. (2020). Spears, Nancy ; Ketron, Seth. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:54:y:2020:i:c:s096969891930894x.

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2020Can constructive deviance be empowered? A multi-level field study in Australian supermarkets. (2020). Recker, Jan ; Mertens, Willem. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:54:y:2020:i:c:s0969698919310811.

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2020Is showrooming really so terrible? start understanding showroomers. (2020). Vzquez-Casielles, Rodolfo ; Sanzo-Prez, Mara Jos ; Viejo-Fernndez, Nuria. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:54:y:2020:i:c:s096969891931197x.

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2020“Ill buy what shes #wearing†: The roles of envy toward and parasocial interaction with influencers in Instagram celebrity-based brand endorsement and social commerce. (2020). Ryu, Ehri ; Jin, Venus S. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:55:y:2020:i:c:s0969698918310087.

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2020The effect of attribute originality on consumers’ adoption intention of customization: The role of construal level. (2020). Chen, BO. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:55:y:2020:i:c:s0969698919306605.

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2020Storytelling, the scale of persuasion and retention: A neuromarketing approach. (2020). Pillai, Jayarethanam ; Lipscombe, Joe ; Driver, Nicholas ; Abraham, Christopher ; Thaichon, Park ; Hamelin, Nicolas. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:55:y:2020:i:c:s0969698919307179.

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2020Exploring customer sentiment regarding online retail services: A topic-based approach. (2020). Chang, Sue-Ting ; Wu, Jia-Jhou. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:55:y:2020:i:c:s096969891930997x.

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2020Antecedents and consequents of consumers not adopting e-commerce. (2020). Mainardes, Emerson ; Correia, Rogrio Dias ; de Souza, Irailton Melo. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:55:y:2020:i:c:s0969698919310434.

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2020Identifying the critical factors of customer behavior: An integration perspective of marketing strategy and components of attitudes. (2020). Lin, Jun-You ; Liu, Chih-Hsing Sam ; Horng, Jeou-Shyan ; Chou, Sheng-Fang. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:55:y:2020:i:c:s0969698919310793.

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2020Virtual reality through the customer journey: Framework and propositions. (2020). Smith, Dale ; Sigurdsson, Valdimar ; Andreassen, Tor W ; Clark, Moira K ; Hollebeek, Linda D. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:55:y:2020:i:c:s0969698919312159.

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2020Examining key drivers of consumer experience with (non-financial) digital services—An exploratory study. (2020). Alamoudi, Hawazen O ; Alharthi, Majed D ; Shaikh, Aijaz A. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:55:y:2020:i:c:s0969698919312287.

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2020Investigating conflicting online review information:evidence from Amazon.com. (2020). Rahmani, Vahid ; Kordrostami, Elika. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:55:y:2020:i:c:s0969698919313190.

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2020The effect of time-varying factors on promotional activity in the German milk market. (2020). Holzer, Patrick Sebastian. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:55:y:2020:i:c:s096969891931505x.

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2020Brand addiction in the contexts of luxury and fast-fashion brands. (2020). el Khansa, Zeinab ; Cui, Charles Chi ; Majdalani, Joelle ; Mrad, Mona. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:55:y:2020:i:c:s0969698919315164.

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2020Influencer marketing: Social media influencers as human brands attaching to followers and yielding positive marketing results by fulfilling needs. (2020). Lim, Heejin ; Chong, Sze Man ; Cuevas, Leslie M ; Ki, Chung-Wha. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:55:y:2020:i:c:s0969698920300059.

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2020Exploring the determinants of usage continuance willingness for location-based apps: A case study of bicycle-based exercise apps. (2020). Li, Wan-Chen ; Hsiao, Kuo-Lun ; Chen, Chia-Chen . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:55:y:2020:i:c:s0969698920300722.

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2020An exploratory investigation of factors affecting and best predicting the renewed adoption of mobile wallets. (2020). Mombeuil, Claudel. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:55:y:2020:i:c:s0969698920302496.

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2020Bridging the valuescape with digital technology: A mixed methods study on customers’ value creation process in the physical retail space. (2020). Andersson, Pernille K ; Otterbring, Tobias ; Trischler, Jessica Westman ; Njd, Sture ; Wstlund, Erik. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:56:y:2020:i:c:s0969698919307155.

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2020Recipes for achieving customer loyalty: A qualitative comparative analysis of the dimensions of customer experience. (2020). Rolland, Sylvie ; Pekovic, Sanja. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:56:y:2020:i:c:s0969698919310562.

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2020Shopping and cross-shopping practices in Hanoi Vietnam: An emerging urban market context. (2020). Sirieix, Lucie ; Tran, Van Hai. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:56:y:2020:i:c:s096969891931183x.

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2020Feeling hungry? lets order through mobile! examining the fast food mobile commerce in China. (2020). Junaid, Muhammad ; Fu, Guoqun ; Ansari, Aisha Rehman ; Akram, Umair. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:56:y:2020:i:c:s0969698919312378.

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Recent citations received in 2019

YearCiting document
2019The Consumers of Green Products. The Case of Romanian Moldavia Counties. (2019). Boldureanu, Gabriela ; Roman, Teodora ; Manolica, Adriana ; Pagliacci, Mario . In: The AMFITEATRU ECONOMIC journal. RePEc:aes:amfeco:v:21:y:2019:i:s13:p:830.

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2019Integrating Augmented Reality in the Social Media Platforms. The Users’ Perspective. (2019). Constantin, Cristinel Petrisor ; Tescasiu, Bianca ; TECAU, Alina Simona . In: Risk in Contemporary Economy. RePEc:ddj:fserec:y:2019:p:442-448.

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2019Understanding the Intention to Use Netflix: An Extended Technology Acceptance Model Approach. (2019). Turkcan, Hulya ; Ince, Oguzhan ; Cebeci, Ufuk. In: International Review of Management and Marketing. RePEc:eco:journ3:2019-06-21.

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2019How self-success drives luxury demand: An integrated model of luxury growth and country comparisons. (2019). Valette-Florence, Pierre ; Kapferer, Jean-Noel. In: Journal of Business Research. RePEc:eee:jbrese:v:102:y:2019:i:c:p:273-287.

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2019Antecedents and consequences of shoppers attitude toward branded store-within-stores: An exploratory framework. (2019). Becerra, Enrique P ; Badrinarayanan, Vishag. In: Journal of Business Research. RePEc:eee:jbrese:v:105:y:2019:i:c:p:189-200.

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2019Unfolding the characteristics of incentivized online reviews. (2019). Henriques, Roberto ; Moro, Srgio ; Guerreiro, Joo ; Costa, Ana. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:47:y:2019:i:c:p:272-281.

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2019Are customers still with us? The influence of optimum stimulation level and IT-specific traits on mobile banking discontinuous usage intentions. (2019). Aboagye, Michael Osei ; Antwi, Collins Opoku ; Fang, Jiaming ; Avornyo, Philip ; Boadi, Evans Asante. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:47:y:2019:i:c:p:348-360.

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2019In-store experience quality and perceived credibility: A green retailer context. (2019). Polonsky, Micheal Jay ; Kumar, Prashant. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:49:y:2019:i:c:p:23-34.

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2019How country of origins of food products compete and grow. (2019). Corsi, Armando ; Trinh, Giang ; Lockshin, Larry. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:49:y:2019:i:c:p:231-241.

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2019How green marketing, perceived motives and incentives influence behavioral intentions. (2019). Hsu, Chia-Lin ; Chang, Kuo-Chien ; Chen, Mu-Chen. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:49:y:2019:i:c:p:336-345.

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2019Multi-sided marketplaces and the transformation of retail: A service systems perspective. (2019). Mitronen, Lasse ; Hnninen, Mikko ; Kwan, Stephen K. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:49:y:2019:i:c:p:380-388.

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2019Measuring social media influencer index- insights from facebook, Twitter and Instagram. (2019). Bansal, Shivam ; Arora, Anuja ; Dwivedi, Yogesh ; Aswani, Reema ; Kandpal, Chandrashekhar. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:49:y:2019:i:c:p:86-101.

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2019A new model for assessing the impact of the urban intelligent transportation system, farmers’ knowledge and business processes on the success of green supply chain management system for urban d. (2019). Khorraminia, Marieh ; Rajabion, Lila ; Molavi, Homa ; Ghafouri-Azar, Mona ; Andjomshoaa, Amineh. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:50:y:2019:i:c:p:154-162.

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2019Do altruistic and egoistic values influence consumers’ attitudes and purchase intentions towards eco-friendly packaged products? An empirical investigation. (2019). Choudhary, Sangita ; Prakash, Gyan ; Panda, Tapan Kumar ; Rehman, Syed Abdul ; Garza-Reyes, Jose Arturo ; Kumar, Anil. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:50:y:2019:i:c:p:163-169.

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2019The interactive effect of emotional appeals and past performance of a charity on the effectiveness of charitable advertising. (2019). Tjiptono, Fandy ; Septianto, Felix. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:50:y:2019:i:c:p:189-198.

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2019The reinforcing and aversive consequences of customer experience. The role of consumer confusion. (2019). Foxall, Gordon R ; Anninou, Ioanna. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:51:y:2019:i:c:p:139-151.

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2019Motivations for customer revisit behavior in online review comments: Analyzing the role of user experience using big data approaches. (2019). Park, Eunil. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:51:y:2019:i:c:p:14-18.

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2019Determinants of customer satisfaction with airline services: An analysis of customer feedback big data. (2019). del Pobil, Angel P ; Bae, Kunwoo ; Jeong, Nam Jeong ; Kim, Jina ; Jang, Yeonju ; Park, Eunil. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:51:y:2019:i:c:p:186-190.

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2019Consumer behaviour and disposition decisions: The why and how of smartphone disposition. (2019). Tan, Sharon Rebecca ; Chuah, Francis ; Thaichon, Park ; Ting, Hiram. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:51:y:2019:i:c:p:212-220.

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2019Restaurant information cues, Diners’ expectations, and need for cognition: Experimental studies of online-to-offline mobile food ordering. (2019). Huang, Yinghua ; Xu, Xianying. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:51:y:2019:i:c:p:231-241.

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2019Young mothers’ acceptance of herbal food supplements: Centred on preventive health behaviour for children. (2019). Marimuthu, Malliga. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:51:y:2019:i:c:p:311-319.

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2019In search of status: Unpacking the relationship of status with individualism-collectivism, counterconformity motivations and life satisfaction. (2019). O'Cass, Aron ; Siahtiri, Vida ; Nabi, Nazia. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:51:y:2019:i:c:p:378-386.

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2019Evaluating consumer attitudes toward electromobility and the moderating effect of perceived consumer effectiveness. (2019). Garca-Maroto, Inmaculada ; Muoz-Leiva, Francisco ; Libana-Cabanillas, Francisco Jos ; Higueras-Castillo, Elena. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:51:y:2019:i:c:p:387-398.

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2019Experiential quality, experiential psychological states and experiential outcomes in an unmanned convenience store. (2019). Cheng, Ching-Chan ; Ai, Chi-Han ; Wu, Hung-Che. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:51:y:2019:i:c:p:409-420.

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2019Is money the biggest driver? Uncovering motives for engaging in online collaborative consumption retail models for apparel. (2019). Joyner, Cosette M ; Park, Hyejune. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:51:y:2019:i:c:p:42-50.

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2019Service order allocation under uncertain demand: Risk aversion, peer competition, and relationship strength. (2019). Wei, Wanying ; Shen, Xinran ; Liu, Weihua ; Wang, DI. In: Transportation Research Part E: Logistics and Transportation Review. RePEc:eee:transe:v:130:y:2019:i:c:p:293-311.

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2019Main Determinants of Shaping the Quality of Air Transport Services. (2019). Kobyka, Agata ; Mazurek-Kusiak, Anna ; Hawlena, Joanna. In: European Research Studies Journal. RePEc:ers:journl:v:xxii:y:2019:i:3:p:168-185.

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2019Communication Factors Affecting Tourist Adoption of Social Network Sites. (2019). Gebsombut, Nathatenee ; Ho, Chien-Ta Bruce. In: Sustainability. RePEc:gam:jsusta:v:11:y:2019:i:15:p:4198-:d:254523.

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2019Modified Pyramid of CSR for Corporate Image and Customer Loyalty: Focusing on the Moderating Role of the CSR Experience. (2019). Roh, Taewoo ; Kim, Yaeri ; Lee, Seojin Stacey. In: Sustainability. RePEc:gam:jsusta:v:11:y:2019:i:17:p:4745-:d:262553.

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2019Spatial Correlation Network of Format in the Central Districts of a Megacity: The Case of Shanghai. (2019). Zhang, Zhonghu ; Yang, Junyan ; Hu, Xinyu. In: Sustainability. RePEc:gam:jsusta:v:11:y:2019:i:19:p:5191-:d:269586.

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2019Consumer Habits of Local Food: Perspectives from Northern Sweden. (2019). Skoglund, Wilhelm ; Marciano, Claudio ; Laven, Daniel ; Lagana, Valentina Rosa ; Nicolosi, Agata . In: Sustainability. RePEc:gam:jsusta:v:11:y:2019:i:23:p:6715-:d:291356.

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2019Modeling the Consumers Opinion Influence in Online Social Media in the Case of Eco-friendly Products. (2019). Crciun, Liliana ; TRIC, Carmen Lenua ; Cotfas, Liviu-Adrian ; Delcea, Camelia ; Molanescu, Anca Gabriela. In: Sustainability. RePEc:gam:jsusta:v:11:y:2019:i:6:p:1796-:d:216984.

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2019The effect of customer relationship management practices on airline customer loyalty. (2019). Abou-Shouk, Mohamed ; Salah, Marwa. In: Post-Print. RePEc:hal:journl:hal-02454932.

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2019EFFECTS OF INFLUENCE OF ECONOMIC AND TECHNOLOGICAL DEVELOPMENT OF IT SEGMENTS ON DIGITAL TRANSFORMATION OF RETAIL TRADE. (2019). Manukov, Anton ; Bakeev, Murat ; Lola, Inna S. In: HSE Working papers. RePEc:hig:wpaper:102sti2019.

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2019Hizmet Kalitesi ile Algılanan Değer Arasındaki İlişkide Kuşağın Moderatör Etkisi: Havayolu Endüstrisinde X ve Y Kuşağı Üzerine Bir Araştırma. (2019). Erturgut, Ramazan ; Gurler, Hasan Emin. In: Istanbul Business Research. RePEc:ist:ibsibr:v:48:y:2019:i:2:p:335-365.

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2019An empirical analysis of mobile banking adoption in Vietnam. (2019). Thuy, Ngo Thi ; Hieu, Vo Thi ; Vuong, Bui Nhat. In: OSF Preprints. RePEc:osf:osfxxx:6dzyq.

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2019The effect of customer relationship management practices on airline customer loyalty. (2019). Abou-Shouk, Mohamed A ; Salah, Marwa. In: MPRA Paper. RePEc:pra:mprapa:98032.

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2019Online Grocery Shopping Acceptance: The Impact on The Perception of New Technologies and Loyalty in Retailing. (2019). Bauerova, Radka. In: Central European Business Review. RePEc:prg:jnlcbr:v:2019:y:2019:i:3:id:216:p:18-34.

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2019Effect of Customer Experiences on Consumer Purchase Intention. (2019). Mohseni, Zahra ; Esmaeilpour, Majid. In: Romanian Economic Journal. RePEc:rej:journl:v:22:y:2019:i:73:p:19-38.

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2019Modelling the factors influencing the service quality in supermarkets. (2019). Abhishek, Dev R ; Mahadevan, G ; Suresh, M. In: International Journal of System Assurance Engineering and Management. RePEc:spr:ijsaem:v:10:y:2019:i:6:d:10.1007_s13198-019-00897-4.

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2019The impact of mobility, risk, and cost on the users’ intention to adopt mobile payments. (2019). Huang, Danyu ; Wang, Meng ; Liu, Yong ; Yang, Hua. In: Information Systems and e-Business Management. RePEc:spr:infsem:v:17:y:2019:i:2:d:10.1007_s10257-019-00449-0.

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2019The effect of customer relationship management practices on airline customer loyalty. (2019). Abou-Shouk, Mohamed A ; Salah, Marwa. In: EconStor Open Access Articles. RePEc:zbw:espost:215629.

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Recent citations received in 2018

YearCiting document
2018Consumer preferences of sustainability labeled cut roses in Germany. (2018). Menrad, Klaus ; Lampert, P ; Berki-Kiss, D. In: 2018 Conference, July 28-August 2, 2018, Vancouver, British Columbia. RePEc:ags:iaae18:276044.

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2018Customer experience with farmers’ markets: what hashtags can reveal. (2018). Pilar, Ladislav ; Polakova, Jana ; Ticha, Ivana ; Rojik, Stanislav ; Balcarova, Tereza. In: International Food and Agribusiness Management Review. RePEc:ags:ifaamr:274992.

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2018
2018Antecedents to the adoption of augmented reality smart glasses: A closer look at privacy risks. (2018). Rauschnabel, Philipp A ; Ro, Young K ; He, Jun. In: Journal of Business Research. RePEc:eee:jbrese:v:92:y:2018:i:c:p:374-384.

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2018Examining the role of consumer hope in explaining the impact of perceived brand value on customer–brand relationship outcomes in an online retailing environment. (2018). Fazal, Syed Muhammad ; Kelly, Louise ; Grimmer, Martin ; Mortimer, Gary ; Ahmadi, Hormoz . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:41:y:2018:i:c:p:101-111.

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2018Electronic word-of-mouth and the brand image: Exploring the moderating role of involvement through a consumer expectations lens. (2018). Krishnamurthy, Anup ; Kumar, Ramesh S. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:43:y:2018:i:c:p:149-156.

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2018Providing sustainability information in shopping situations contributes to sustainable decision making: An empirical study with choice-based conjoint analyses. (2018). Stckigt, Gerrit ; Brand, Matthias ; Schiebener, Johannes. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:43:y:2018:i:c:p:188-199.

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2018Using the Evaluative Space Grid to better capture manifest ambivalence in customer satisfaction surveys. (2018). Audrezet, Alice ; Parguel, Batrice. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:43:y:2018:i:c:p:285-295.

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2018The role of store image, perceived quality, trust and perceived value in predicting consumers’ purchase intentions towards organic private label food. (2018). Konuk, Faruk Anal. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:43:y:2018:i:c:p:304-310.

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2018Unveiling the features of successful eBay smartphone sellers. (2018). Silva, Ana Teresa ; Cortez, Paulo ; Rita, Paulo ; Moro, Srgio. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:43:y:2018:i:c:p:311-324.

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2018We ARe at home: How augmented reality reshapes mobile marketing and consumer-brand relationships. (2018). Scholz, Joachim ; Duffy, Katherine. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:44:y:2018:i:c:p:11-23.

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2018Marketing video-enabled social media as part of your e-recruitment strategy: Stop trying to be trendy. (2018). van Esch, Patrick ; Mente, Margaret. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:44:y:2018:i:c:p:266-273.

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2018Understanding Chinese consumer adoption of apparel mobile commerce: An extended TAM approach. (2018). Chi, Ting. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:44:y:2018:i:c:p:274-284.

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2018Faith-filled brands: The interplay of religious branding and brand engagement in the self-concept. (2018). Liu, Richie L ; Minton, Elizabeth A. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:44:y:2018:i:c:p:305-314.

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2018Understanding moderating effects in increasing share-of-wallet and word-of-mouth: A case study of Lidl grocery retailer. (2018). Shaikh, Aijaz A ; Hkkinen, Juho ; Karjaluoto, Heikki. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:44:y:2018:i:c:p:45-53.

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2018The more things change the more they stay the same: A replicated study of small retail firm resources. (2018). Grimmer, Louise ; Mortimer, Gary. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:44:y:2018:i:c:p:54-63.

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2018What loyal women (and men) want: The role of gender and loyalty program characteristics in driving store loyalty. (2018). Vilches-Montero, Sonia ; Chao, Chih-Wei ; Bravo-Olavarria, Renzo ; Pandit, Ameet. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:44:y:2018:i:c:p:64-70.

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2018Experience Design Board: A tool for visualizing and designing experience-centric service delivery processes. (2018). Lim, Chiehyeon ; Kim, Kwang-Jae. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:45:y:2018:i:c:p:142-151.

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2018A new approach to segmenting multichannel shoppers in Korea and the U.S.. (2018). Park, Joonyong ; Kim, Renee B. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:45:y:2018:i:c:p:163-178.

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2018Managing value co-creation in consumer service systems within smart retail settings. (2018). Bassano, Clara ; Pietronudo, Maria Cristina ; Spohrer, James C ; Piciocchi, Paolo. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:45:y:2018:i:c:p:190-197.

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2018Fluent contextual image backgrounds enhance mental imagery and evaluations of experience products. (2018). Maier, Erik ; Dost, Florian. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:45:y:2018:i:c:p:207-220.

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2018Exploring reviews and review sequences on e-commerce platform: A study of helpful reviews on Amazon.in. (2018). Kaushik, Kapil ; Dwivedi, Yogesh K ; Rana, Nripendra P ; Mishra, Rajhans . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:45:y:2018:i:c:p:21-32.

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2018Willingness to pay more for green products: The interplay of consumer characteristics and customer participation. (2018). Wei, Shuqin ; Jancenelle, Vivien E ; Ang, Tyson. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:45:y:2018:i:c:p:230-238.

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2018The importance of customer citizenship behaviour in the modern retail environment: Introducing and testing a social exchange model. (2018). van Tonder, Estelle ; de Beer, Leon Tielman ; Lisita, Inonge Theresa ; Saunders, Stephen graham . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:45:y:2018:i:c:p:92-102.

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2018Antecedents of Trust in Organic Foods: The Mediating Role of Food Related Personality Traits. (2018). Ayyub, Samia ; Asif, Muhammad ; Wang, Xuhui. In: Sustainability. RePEc:gam:jsusta:v:10:y:2018:i:10:p:3597-:d:174484.

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2018Constituents and Consequences of Online-Shopping in Sustainable E-Business: An Experimental Study of Online-Shopping Malls. (2018). Ijaz, Muhammad Fazal ; Rhee, Jongtae. In: Sustainability. RePEc:gam:jsusta:v:10:y:2018:i:10:p:3756-:d:176534.

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2018CSR and Customer Outcomes: The Mediating Role of Customer Engagement. (2018). Abbas, Moazzam ; Hussain, Sayyed Sadaqat ; Gao, Yongqiang. In: Sustainability. RePEc:gam:jsusta:v:10:y:2018:i:11:p:4243-:d:183491.

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2018Incorporation of Circular Aspects into Product Design and Labelling: Consumer Preferences. (2018). Bovea, Maria D ; Diaz-Avalos, Carlos ; Braulio-Gonzalo, Marta ; Juan, Pablo ; Perez-Belis, Victoria ; Ibaez-Fores, Valeria. In: Sustainability. RePEc:gam:jsusta:v:10:y:2018:i:7:p:2311-:d:156183.

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2018Organic Private Labels as Sources of Competitive Advantage—The Case of International Retailers Operating on the Polish Market. (2018). Krajewski, Karol ; Szlachciuk, Julita ; Bobola, Agnieszka ; Wistak, Ewa ; Stangierska, Dagmara ; Witkowska, Monika ; Czeczotko, Maksymilian ; Akowska-Biemans, Sylwia ; Gorska-Warsewicz, Hanna. In: Sustainability. RePEc:gam:jsusta:v:10:y:2018:i:7:p:2338-:d:156464.

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2018Foodservice in a UNESCO Site: The Restaurateurs’ Perception on Communication and Promotion Tools. (2018). Peira, Giovanni ; Bonadonna, Alessandro ; Pairotti, Maria Beatrice ; Beltramo, Riccardo . In: Sustainability. RePEc:gam:jsusta:v:10:y:2018:i:8:p:2911-:d:164132.

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2018The Influence of Cognitive Dimensions on the Consumer-SME Relationship: A Sustainability-Oriented View. (2018). Caputo, Francesco ; Sarno, Debora ; Carrubbo, Luca. In: Sustainability. RePEc:gam:jsusta:v:10:y:2018:i:9:p:3238-:d:168961.

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2018How Does Big-Box Entry Affect Labor Productivity in Durable Goods Retailing? A Synthetic Control Approach.. (2018). Kenneth, Carling ; Li, Yuijao ; Rudholm, Niklas. In: HUI Working Papers. RePEc:hhs:huiwps:0130.

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2018Agglomeration economies in urban retailing: Are there productivity spillovers when big-box retailers enter urban markets?. (2018). Rudholm, Niklas ; Mihaescu, Oana ; Hkansson, Johan ; Li, Yujiao. In: HUI Working Papers. RePEc:hhs:huiwps:0137.

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2018RESEARCH ONLINE - PURCHASE OFFLINE - A PHENOMENON AMONG THE YOUNG GENERATION IN THE E-COMMERCE SECTOR. (2018). Stanislawski, Robert ; Szymanski, Grzegorz . In: Economy & Business Journal. RePEc:isp:journl:v:12:y:2018:i:1:p:185-192.

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2018Proud volunteers: the role of self- and vicarious-pride in promoting volunteering. (2018). Septianto, Felix ; Tugiman, Nursafwah ; Seo, Yuri ; Sung, Billy. In: Marketing Letters. RePEc:kap:mktlet:v:29:y:2018:i:4:d:10.1007_s11002-018-9472-7.

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2018Models of Customers Satisfaction with Supermarkets in Poland. (2018). Biesok, Grzegorz ; Wyrod-Wrobel, Jolanta. In: European Journal of Business Science and Technology. RePEc:men:journl:v:4:y:2018:i:1:p:81-92.

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2018The Effect of Internet Marketing Capabilities on the Export Performance of SMEs. (2018). Satvati, Shadi Razavi ; Firouzeh, Hajaliakbari. In: Business Management and Strategy. RePEc:mth:bmsmti:v:9:y:2018:i:2:p:40-53.

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2018Analytics from our scholarly closets: the connections between data, information, and knowledge. (2018). Krishen, Anjala S ; Petrescu, Maria. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:6:y:2018:i:1:d:10.1057_s41270-018-0029-7.

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2018Towards a better understanding of mobile banking: the impact of customer experience on trust and commitment. (2018). Arcand, Manon ; Tep, Sandrine Prom ; Brun, Isabelle ; Rajaobelina, Lova. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:23:y:2018:i:3:d:10.1057_s41264-018-0051-z.

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2018The customer experience ecosystem in two cultural contexts. (2018). Furrer, Olivier ; Barari, Mojtaba. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:23:y:2018:i:3:d:10.1057_s41264-018-0053-x.

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2018ROLE OF NEED FOR CLOSURE ON PERCEIVED PRICE FAIRNESS. (2018). Shaw, Sayanti. In: Proceedings of the INTERNATIONAL MANAGEMENT CONFERENCE. RePEc:rom:mancon:v:12:y:2018:i:1:p:797-806.

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2018Barriers to Reverse Logistics in the Computer Supply Chain Using Interpretive Structural Model. (2018). Ali, Syed Mithun ; Zahan, Nuzhat ; Rahman, Towfique ; Abdul, MD ; Arafin, Asraf. In: Global Journal of Flexible Systems Management. RePEc:spr:gjofsm:v:19:y:2018:i:1:d:10.1007_s40171-017-0176-2.

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2018Modeling the effects of dynamic group influence on shopper zone choice, purchase conversion, and spending. (2018). Zhang, Xiaoling ; Burke, Raymond R ; Li, Shibo. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:46:y:2018:i:6:d:10.1007_s11747-018-0590-9.

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Recent citations received in 2017

YearCiting document
2017Revision and Validation of Retail Service Quality Scale in Branchless Banking. (2017). Hunjra, Ahmed ; Azam, Rauf i ; Ali, Tehreem. In: Business & Economic Review. RePEc:bec:imsber:v:9:y:2017:i:3:p:184-216.

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2017FACEBOOK ADVERTISING, RELATIONSHIP BETWEEN TYPES OF MESSAGE, BRAND ATTITUDE AND PERCEIVED BUYING RISK. (2017). Anastasiei, Bogdan ; Dospinescu, Nicoleta. In: Annals - Economy Series. RePEc:cbu:jrnlec:y:2017:v:6:p:18-26.

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2017Multi-Product Category Choices Labeled for Ecological Footprints: Exploring Psychographics and Evolved Psychological Biases for Characterizing Latent Consumer Classes. (2017). Grebitus, Carola ; Peschel, A O ; Steiner, B E. In: Ecological Economics. RePEc:eee:ecolec:v:140:y:2017:i:c:p:251-264.

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2017Mitigating customers’ negative responses to physical presence reduction. (2017). Tojib, Dewi ; Khajehzadeh, Saman . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:37:y:2017:i:c:p:109-118.

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2017Multi-sensory congruent cues in designing retail store atmosphere: Effects on shoppers’ emotions and purchase behavior. (2017). Helmefalk, Miralem ; Hultn, Bertil. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:38:y:2017:i:c:p:1-11.

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2017Consumer emotions: Determinants and outcomes in a shopping mall. (2017). Das, Gopal ; Varshneya, Geetika. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:38:y:2017:i:c:p:177-185.

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2017An integrated retailer image and brand equity framework: Re-examining, extending, and restructuring retailer brand equity. (2017). Anselmsson, Johan ; Tunca, Burak ; Burt, Steve. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:38:y:2017:i:c:p:194-203.

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2017How organizational identification among retail employees is affected by advertising. (2017). ROSENGREN, SARA ; Bondesson, Niklas. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:38:y:2017:i:c:p:204-209.

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2017A contextual perspective on consumers perceived usefulness: The case of mobile online shopping. (2017). Sohn, Stefanie. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:38:y:2017:i:c:p:22-33.

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2017The effect of a limited-edition offer following brand dilution on consumer attitudes toward a luxury brand. (2017). Shin, Hyunju ; Mothersbaugh, David ; Eastman, Jacqueline K. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:38:y:2017:i:c:p:59-70.

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2017Consumer response to price changes in higher-priced brands. (2017). Huang, Ava ; Greenacre, Luke ; Lockshin, Larry ; Dawes, John . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:39:y:2017:i:c:p:1-10.

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2017The battle of traditional retailers versus discounters: The role of PL tiers. (2017). Verboven, Frank ; Hkelekli, Gizem ; Lamey, Lien. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:39:y:2017:i:c:p:11-22.

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2017Does opinion leadership influence service evaluation and loyalty intentions? Evidence from an arts services provider. (2017). Flores-Zamora, Javier ; Garca-Madariaga, Jess. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:39:y:2017:i:c:p:114-122.

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2017Channels for search and purchase: Does mobile Internet matter?. (2017). Swait, Joffre ; Singh, Sonika. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:39:y:2017:i:c:p:123-134.

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2017Health and cosmetics: Investigating consumers’ values for buying organic personal care products. (2017). Mutum, Dilip ; Nguyen, Bang ; Soon, Pat Chen ; Ghazali, Ezlika . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:39:y:2017:i:c:p:154-163.

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2017Exploring the origin of retail stores in Europe: Evidence from Southern Italy from the 6th century BCE to the 3rd century BCE. (2017). Pantano, Eleonora ; Dennis, Charles. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:39:y:2017:i:c:p:243-249.

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2017Smartphones and the reconfiguration of retailscapes: Stores, shopping, and digitalization. (2017). Fuentes, Christian ; Svingstedt, Anette ; Bckstrm, Kristina. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:39:y:2017:i:c:p:270-278.

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2017Omnichannel-based promotions’ effects on purchase behavior and brand image. (2017). Blom, Angelica ; Hess, Ronald L ; Lange, Fredrik . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:39:y:2017:i:c:p:286-295.

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2017Fostering Employee Pro-Environmental Behaviour: Does Emotional Intelligence Matters?. (2017). Aziz, Faiq ; Baskaran, Shathees ; Mahadi, Nomahaza. In: International Journal of Academic Research in Business and Social Sciences. RePEc:hur:ijarbs:v:7:y:2017:i:10:p:567-575.

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2017The Role of Utilitarian and Hedonic Values on Users Continued Usage and Purchase Intention in a Social Commerce Environment. (2017). Chen, Wen-Kuo ; Chang, Dong-Shang. In: Journal of Economics and Management. RePEc:jec:journl:v:13:y:2017:i:2:p:193-220.

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2017Using Multiple Correspondence Analysis to Evaluate Selected Aspects of Behaviour of Consumers Purchasing Local Food Products. (2017). Anova, Petra ; Laputkova, Adriana ; Svobodova, Jitka. In: Acta Universitatis Agriculturae et Silviculturae Mendelianae Brunensis. RePEc:mup:actaun:actaun_2017065062083.

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2017Understanding nature of store ambiance and individual impulse buying tendency on impulsive purchasing behaviour: an emerging market perspective. (2017). Parsad, Chandan ; Tata, Vijay Sai ; Prashar, Sanjeev. In: DECISION: Official Journal of the Indian Institute of Management Calcutta. RePEc:spr:decisn:v:44:y:2017:i:4:d:10.1007_s40622-017-0168-2.

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2017Augmenting the eye of the beholder: exploring the strategic potential of augmented reality to enhance online service experiences. (2017). Hilken, Tim ; Keeling, Debbie I ; Mahr, Dominik ; Chylinski, Mathew ; de Ruyter, KO. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:6:d:10.1007_s11747-017-0541-x.

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2017Investigating the Impact of Service Quality Dimensions on Reputation and Brand Trust. (2017). Esmaeilpour, Majid ; Mirzaei, Mahnaz ; Sayadi, Amrollah. In: International Journal of Business and Economic Sciences Applied Research (IJBESAR). RePEc:tei:journl:v:10:y:2017:i:3:p:7-17.

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