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Citation Profile [Updated: 2020-11-03 07:59:29]
5 Years H
23
Impact Factor
0.8
5 Years IF
0.66
Data available in this report

[Raw data] [50 most cited papers] [50 most relevant papers] [cites used to compute IF] [Recent citations ][Frequent citing series ] [more data in EconPapers] [trace new citations] [Missing citations? Add them now] [Incorrect content? Let us know]

Main indicators
Raw Data

 

IF AIF CIF IF5 DOC CDO CIT NCI CCU D2Y C2Y D5Y C5Y SC %SC CiY II AII
1990 0 0.09 0 0 0 0 0 0 0 0 0 0 0.04
1991 0 0.08 0 0 0 0 0 0 0 0 0 0 0.04
1992 0 0.09 0 0 0 0 0 0 0 0 0 0 0.04
1993 0 0.11 0 0 0 0 0 0 0 0 0 0 0.05
1994 0 0.12 0 0 0 0 0 0 0 0 0 0 0.06
1995 0 0.2 0 0 0 0 0 0 0 0 0 0 0.09
1996 0 0.23 0 0 0 0 0 0 0 0 0 0 0.11
1997 0 0.23 0 0 0 0 0 0 0 0 0 0 0.1
1998 0 0.27 0 0 0 0 0 0 0 0 0 0 0.13
1999 0 0.29 0 0 0 0 0 0 0 0 0 0 0.14
2000 0 0.34 0 0 0 0 0 0 0 0 0 0 0.15
2001 0 0.36 0 0 0 0 0 0 0 0 0 0 0.16
2002 0 0.4 0 0 0 0 0 0 0 0 0 0 0.21
2003 0 0.41 0 0 0 0 0 0 0 0 0 0 0.2
2004 0 0.46 0 0 0 0 0 0 0 0 0 0 0.2
2005 0 0.47 0 0 0 0 0 0 0 0 0 0 0.22
2006 0 0.47 0 0 0 0 0 0 0 0 0 0 0.21
2007 0 0.43 0 0 0 0 0 0 0 0 0 0 0.19
2008 0 0.45 0 0 46 46 338 0 0 0 0 0 0.21
2009 0.24 0.44 0.19 0.24 57 103 442 20 20 46 11 46 11 11 55 3 0.05 0.21
2010 0.19 0.44 0.22 0.19 55 158 338 34 54 103 20 103 20 30 88.2 4 0.07 0.18
2011 0.27 0.47 0.26 0.27 66 224 347 58 112 112 30 158 42 32 55.2 8 0.12 0.21
2012 0.26 0.47 0.31 0.29 72 296 391 91 203 121 32 224 64 60 65.9 1 0.01 0.19
2013 0.3 0.53 0.39 0.28 71 367 398 144 347 138 41 296 83 92 63.9 5 0.07 0.22
2014 0.48 0.54 0.6 0.44 115 482 648 287 634 143 69 321 140 186 64.8 19 0.17 0.21
2015 0.4 0.54 0.56 0.31 103 585 538 329 963 186 75 379 118 205 62.3 16 0.16 0.21
2016 0.6 0.54 0.8 0.55 167 752 643 605 1568 218 131 427 236 376 62.1 29 0.17 0.19
2017 0.6 0.55 0.86 0.54 158 910 452 783 2352 270 162 528 285 425 54.3 29 0.18 0.2
2018 0.62 0.64 0.86 0.57 160 1070 382 917 3269 325 200 614 351 460 50.2 52 0.33 0.25
2019 0.76 0.74 1 0.67 209 1279 209 1281 4551 318 242 703 471 630 49.2 56 0.27 0.27
2020 0.8 0.84 1.08 0.66 329 1608 71 1732 6283 369 294 797 525 1019 58.8 91 0.28 0.28
IF: Impact Factor: C2Y / D2Y
AIF: Average Impact Factor for series in RePEc in year y
CIF: Cumulative impact factor
IF5: Impact Factor: C5Y / D5Y
DOC: Number of documents published in year y
CDO: Cumulative number of documents published until year y
CIT: Number of citations to papers published in year y
NCI: Number of citations in year y
CCU: Cumulative number of citations to papers published until year y
D2Y: Number of articles published in y-1 plus y-2
C2Y: Cites in y to articles published in y-1 plus y-2
D5Y: Number of articles published in y-1 until y-5
C5Y: Cites in y to articles published in y-1 until y-5
SC: selft citations in y to articles published in y-1 plus y-2
%SC: Percentage of selft citations in y to articles published in y-1 plus y-2
CiY: Cites in year y to documents published in year y
II: Immediacy Index: CiY / Documents.
AII: Average Immediacy Index for series in RePEc in year y
50 most cited documents in this series
#YearTitleCited
12015Explain the intention to use smartphones for mobile shopping. (2015). Agrebi, Sinda ; Jallais, Jol. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:22:y:2015:i:c:p:16-23.

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41
22015Information technology and consumer behavior in travel and tourism: Insights from travel planning using the internet. (2015). Xiang, Zheng ; Fesenmaier, Daniel R ; Magnini, Vincent P. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:22:y:2015:i:c:p:244-249.

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39
32008The evolving concept of retail attractiveness: What makes retail agglomerations attractive when customers shop at them?. (2008). Teller, Christoph ; Reutterer, Thomas. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:15:y:2008:i:3:p:127-143.

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33
42010The effect of weather on consumer spending. (2010). Popkowski Leszczyc, Peter ; Finn, Adam ; di Muro, Fabrizio ; Murray, Kyle B. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:17:y:2010:i:6:p:512-520.

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32
52012Antecedents of customer loyalty: An empirical synthesis and reexamination. (2012). Pan, Yue ; Xie, Frank T ; Sheng, Simon. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:19:y:2012:i:1:p:150-158.

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30
62011Mall attributes and shopping value: Differences by gender and generational cohort. (2011). Jackson, Vanessa ; Brantley, Aquia ; Stoel, Leslie . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:18:y:2011:i:1:p:1-9.

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29
72009Consumer loyalty to family versus non-family business: The roles of store image, trust and satisfaction. (2009). Orth, Ulrich R ; Green, Mark T. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:16:y:2009:i:4:p:248-259.

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29
82012Effects of store image and store brand price-image on store brand purchase intention: Application to an emerging market. (2012). Diallo, Mbaye Fall. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:19:y:2012:i:3:p:360-367.

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29
92015Categorization of multiple channel retailing in Multi-, Cross-, and Omni†Channel Retailing for retailers and retailing. (2015). Beck, Norbert ; Rygl, David . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:27:y:2015:i:c:p:170-178.

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29
102008Linking multi-channel customer behavior with shopping motives: An empirical investigation of a German retailer. (2008). Schrder, Hendrik ; Zaharia, Silvia. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:15:y:2008:i:6:p:452-468.

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29
112008The effects of brand credibility on customer loyalty. (2008). Swait, Joffre ; Sweeney, Jill. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:15:y:2008:i:3:p:179-193.

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27
122016Predicting green product consumption using theory of planned behavior and reasoned action. (2016). Paul, Justin ; Patel, Jayesh ; Modi, Ashwin . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:29:y:2016:i:c:p:123-134.

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27
132008Consumer shopping value, satisfaction and loyalty in discount retailing. (2008). Carpenter, Jason M. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:15:y:2008:i:5:p:358-363.

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26
142016Marketing strategies, perceived risks, and consumer trust in online buying behaviour. (2016). Pappas, Nikolaos. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:29:y:2016:i:c:p:92-103.

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26
152010Developing e-service quality scales: A literature review. (2010). Ladhari, Riadh . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:17:y:2010:i:6:p:464-477.

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25
162009Modelling consumer responses to an apparel store brand: Store image as a risk reducer. (2009). Van Riel, Allard ; Polsa, Pia ; Liljander, Veronica. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:16:y:2009:i:4:p:281-290.

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25
172011Brand equity dilution through negative online word-of-mouth communication. (2011). Bambauer-Sachse, Silke ; Mangold, Sabrina. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:18:y:2011:i:1:p:38-45.

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25
182013Luxury fashion consumption in China: Factors affecting attitude and purchase intent. (2013). Zhang, Bopeng ; Kim, Jung-Hwan . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:20:y:2013:i:1:p:68-79.

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24
192009The role of etail quality, e-satisfaction and e-trust in online loyalty development process. (2009). Kim, Ji Young ; Swinney, Jane L ; Jin, Byoungho. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:16:y:2009:i:4:p:239-247.

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24
202014How to reduce perceived risk when buying online: The interactions between intangibility, product knowledge, brand familiarity, privacy and security concerns. (2014). Nepomuceno, Marcelo Vinhal ; Richard, Marie-Odile ; Laroche, Michel. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:21:y:2014:i:4:p:619-629.

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24
212015A higher-order model of consumer brand engagement and its impact on loyalty intentions. (2015). Dwivedi, Abhishek. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:24:y:2015:i:c:p:100-109.

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24
222009Retail services and firm profit in a dual-channel market. (2009). Yan, Ruiliang ; Pei, Zhi. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:16:y:2009:i:4:p:306-314.

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24
232012The role of product brand image and online store image on perceived risks and online purchase intentions for apparel. (2012). Aghekyan-Simonian, Marin ; Chattaraman, Veena ; Suk, WI ; Forsythe, Sandra . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:19:y:2012:i:3:p:325-331.

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24
242013Cross-channel free-riding consumer behavior in a multichannel environment: An investigation of shopping motives, sociodemographics and product categories. (2013). Heitz-Spahn, Sandrine. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:20:y:2013:i:6:p:570-578.

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23
252011Intrinsic motivations, self-esteem, and luxury goods consumption. (2011). Truong, Yann ; McColl, Rod. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:18:y:2011:i:6:p:555-561.

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22
262014Supermarket self-checkout service quality, customer satisfaction, and loyalty: Empirical evidence from an emerging market. (2014). OREL, Fatma Demirci ; Kara, Ali. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:21:y:2014:i:2:p:118-129.

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22
272008Assessing the relationship between loyalty program attributes, store satisfaction and store loyalty. (2008). Bridson, Kerrie ; Hickman, Melissa ; Evans, Jody . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:15:y:2008:i:5:p:364-374.

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22
282014Mobile marketing: A literature review on its value for consumers and retailers. (2014). Strm, Roger ; Bredican, John ; Vendel, Martin. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:21:y:2014:i:6:p:1001-1012.

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22
292010The role of interactivity in e-tailing: Creating value and increasing satisfaction. (2010). Yoo, Weon-Sang ; Park, Jungkun ; Lee, Yunjung. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:17:y:2010:i:2:p:89-96.

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21
302011Creating advocates: The roles of satisfaction, trust and commitment. (2011). Fullerton, Gordon. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:18:y:2011:i:1:p:92-100.

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21
312015Productivity change of microfinance institutions in Kenya: A bootstrap Malmquist approach. (2015). Wijesiri, Mahinda ; Meoli, Michele. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:25:y:2015:i:c:p:115-121.

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21
322012Retail brand equity: Conceptualization and measurement. (2012). Jara, Magali ; Cliquet, Grard. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:19:y:2012:i:1:p:140-149.

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21
332008Shopping trip value: Do stores and products matter?. (2008). Stephanie, Vien Chau ; Sweeney, Jillian C. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:15:y:2008:i:5:p:399-409.

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21
342015Re-examining online customer experience to include purchase frequency and perceived risk. (2015). Martin, Jillian ; Andrews, Lynda ; Mortimer, Gary. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:25:y:2015:i:c:p:81-95.

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21
352010Does relationship quality matter in e-services? A comparison of online and offline retailing. (2010). Walsh, Gianfranco ; Bornemann, Daniel ; Sassenberg, Kai ; Hennig-Thurau, Thorsten. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:17:y:2010:i:2:p:130-142.

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21
362012Modeling innovative points of sales through virtual and immersive technologies. (2012). Pantano, Eleonora ; Servidio, Rocco. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:19:y:2012:i:3:p:279-286.

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20
372011The relationship between store image and store brand equity: A conceptual framework and evidence from hypermarkets. (2011). Beristain, Jose Juan ; Zorrilla, Pilar. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:18:y:2011:i:6:p:562-574.

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20
382016Augmented reality: Research agenda for studying the impact of its media characteristics on consumer behaviour. (2016). Javornik, Ana. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:30:y:2016:i:c:p:252-261.

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20
392017Discernible impact of augmented reality on retail customers experience, satisfaction and willingness to buy. (2017). Vasquez-Parraga, Arturo ; Poushneh, Atieh. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:34:y:2017:i:c:p:229-234.

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20
402008The influence of a retailers corporate social responsibility program on re-conceptualizing store image. (2008). Gupta, Shruti ; Pirsch, Julie. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:15:y:2008:i:6:p:516-526.

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20
412014Shopping for fun or shopping to buy: Is it different online and offline?. (2014). Scarpi, Daniele ; Visentin, Marco ; Pizzi, Gabriele. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:21:y:2014:i:3:p:258-267.

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20
422008Customer satisfaction and loyalty in service: Two concepts, four constructs, several relationships. (2008). Bodet, Guillaume. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:15:y:2008:i:3:p:156-162.

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20
432010Entertainment in retailing: The influences of advanced technologies. (2010). Pantano, Eleonora ; Naccarato, Giuseppe. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:17:y:2010:i:3:p:200-204.

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19
442017Understanding the intention to use mobile shopping applications and its influence on price sensitivity. (2017). Natarajan, Thamaraiselvan ; Kasilingam, Dharun Lingam ; Balasubramanian, Senthil Arasu. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:37:y:2017:i:c:p:8-22.

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19
452012Consumer shopping value: An investigation of shopping trip value, in-store shopping value and retail format. (2012). Davis, Lizhu ; Hodges, Nancy. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:19:y:2012:i:2:p:229-239.

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19
462014Developing a framework to improve virtual shopping in digital malls with intelligent self-service systems. (2014). Demirkan, Haluk ; Spohrer, Jim . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:21:y:2014:i:5:p:860-868.

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19
472015Materialistic consumers who seek unique products: How does their need for status and their affective response facilitate the repurchase intention of luxury goods?. (2015). Chan, Wing Yin ; Chu, Wai Ching. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:27:y:2015:i:c:p:1-10.

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19
482016Towards the identification of customer experience touch point elements. (2016). Stein, Alisha ; Ramaseshan, B. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:30:y:2016:i:c:p:8-19.

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19
492014A study of the impact of Corporate Social Responsibility and price image on retailer personality and consumers reactions (satisfaction, trust and loyalty to the retailer). (2014). Lombart, Cindy ; Louis, Didier. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:21:y:2014:i:4:p:630-642.

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19
502014Demand pull and technology push perspective in technology-based innovations for the points of sale: The retailers evaluation. (2014). Pantano, Eleonora ; Viassone, Milena. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:21:y:2014:i:1:p:43-47.

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19
50 most relevant documents in this series (papers most cited in the last two years)
#YearTitleCited
12015Categorization of multiple channel retailing in Multi-, Cross-, and Omni†Channel Retailing for retailers and retailing. (2015). Beck, Norbert ; Rygl, David . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:27:y:2015:i:c:p:170-178.

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19
22017Discernible impact of augmented reality on retail customers experience, satisfaction and willingness to buy. (2017). Vasquez-Parraga, Arturo ; Poushneh, Atieh. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:34:y:2017:i:c:p:229-234.

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16
32018Green purchasing behaviour: A conceptual framework and empirical investigation of Indian consumers. (2018). Jaiswal, Deepak ; Kant, Rishi . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:41:y:2018:i:c:p:60-69.

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16
42015Information technology and consumer behavior in travel and tourism: Insights from travel planning using the internet. (2015). Xiang, Zheng ; Fesenmaier, Daniel R ; Magnini, Vincent P. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:22:y:2015:i:c:p:244-249.

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16
52016Augmented reality: Research agenda for studying the impact of its media characteristics on consumer behaviour. (2016). Javornik, Ana. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:30:y:2016:i:c:p:252-261.

Full description at Econpapers || Download paper

15
62009Retail services and firm profit in a dual-channel market. (2009). Yan, Ruiliang ; Pei, Zhi. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:16:y:2009:i:4:p:306-314.

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15
72017Consumer behavior and purchase intention for organic food: A review and research agenda. (2017). Rana, Jyoti ; Paul, Justin. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:38:y:2017:i:c:p:157-165.

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15
82015Explain the intention to use smartphones for mobile shopping. (2015). Agrebi, Sinda ; Jallais, Jol. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:22:y:2015:i:c:p:16-23.

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15
92016Predicting green product consumption using theory of planned behavior and reasoned action. (2016). Paul, Justin ; Patel, Jayesh ; Modi, Ashwin . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:29:y:2016:i:c:p:123-134.

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14
102016Marketing strategies, perceived risks, and consumer trust in online buying behaviour. (2016). Pappas, Nikolaos. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:29:y:2016:i:c:p:92-103.

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14
112018Impact of culture, behavior and gender on green purchase intention. (2018). Sreen, Naman ; Sadarangani, Pradip ; Purbey, Shankar . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:41:y:2018:i:c:p:177-189.

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13
122017Fundamental patterns of in-store shopper behavior. (2017). Wright, Malcolm ; Sorensen, Herb ; Page, Bill ; Kennedy, Rachel ; Sharp, Anne ; Trinh, Giang ; Anderson, Katherine ; Bogomolova, Svetlana. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:37:y:2017:i:c:p:182-194.

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13
132018We ARe at home: How augmented reality reshapes mobile marketing and consumer-brand relationships. (2018). Scholz, Joachim ; Duffy, Katherine. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:44:y:2018:i:c:p:11-23.

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13
142018Advertisements on Facebook: Identifying the persuasive elements in the development of positive attitudes in consumers. (2018). Shareef, Mahmud Akhter ; Dwivedi, Yogesh K ; Wright, Angela ; Ali, Mohammad Abdallah ; Mukerji, Bhasker. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:43:y:2018:i:c:p:258-268.

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13
152018The role of store image, perceived quality, trust and perceived value in predicting consumers’ purchase intentions towards organic private label food. (2018). Konuk, Faruk Anal. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:43:y:2018:i:c:p:304-310.

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12
162017Understanding the intention to use mobile shopping applications and its influence on price sensitivity. (2017). Natarajan, Thamaraiselvan ; Kasilingam, Dharun Lingam ; Balasubramanian, Senthil Arasu. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:37:y:2017:i:c:p:8-22.

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12
172018Customer engagement behaviors: The role of service convenience, fairness and quality. (2018). Roy, Sanjit Kumar ; Chen, Tom ; Lassar, Walfried M ; Shekhar, Vaibhav . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:44:y:2018:i:c:p:293-304.

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12
182015A higher-order model of consumer brand engagement and its impact on loyalty intentions. (2015). Dwivedi, Abhishek. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:24:y:2015:i:c:p:100-109.

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12
192015Materialistic consumers who seek unique products: How does their need for status and their affective response facilitate the repurchase intention of luxury goods?. (2015). Chan, Wing Yin ; Chu, Wai Ching. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:27:y:2015:i:c:p:1-10.

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12
202016An empirical study of the relationship between shopping environment, customer perceived value, satisfaction, and loyalty in the UAE malls context. (2016). El-Adly, Mohammed Ismail ; Eid, Riyad. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:31:y:2016:i:c:p:217-227.

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11
212013Cross-channel free-riding consumer behavior in a multichannel environment: An investigation of shopping motives, sociodemographics and product categories. (2013). Heitz-Spahn, Sandrine. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:20:y:2013:i:6:p:570-578.

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11
222009The role of etail quality, e-satisfaction and e-trust in online loyalty development process. (2009). Kim, Ji Young ; Swinney, Jane L ; Jin, Byoungho. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:16:y:2009:i:4:p:239-247.

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11
232016Consumers purchasing decisions regarding environmentally friendly products: An empirical analysis of German consumers. (2016). Moser, Andrea K. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:31:y:2016:i:c:p:389-397.

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11
242013Luxury fashion consumption in China: Factors affecting attitude and purchase intent. (2013). Zhang, Bopeng ; Kim, Jung-Hwan . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:20:y:2013:i:1:p:68-79.

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252017Understanding determinants and barriers of mobile shopping adoption using behavioral reasoning theory. (2017). Gupta, Anil ; Arora, Neelika. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:36:y:2017:i:c:p:1-7.

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262015Re-examining online customer experience to include purchase frequency and perceived risk. (2015). Martin, Jillian ; Andrews, Lynda ; Mortimer, Gary. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:25:y:2015:i:c:p:81-95.

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272019Augmented reality marketing: How mobile AR-apps can improve brands through inspiration. (2019). Felix, Reto ; Rauschnabel, Philipp A ; Hinsch, Chris. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:49:y:2019:i:c:p:43-53.

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282016Pro-environmental purchase behaviour: The role of consumers biospheric values. (2016). Nguyen, The Ninh ; Greenland, Steven ; Lobo, Antonio. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:33:y:2016:i:c:p:98-108.

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292014How to reduce perceived risk when buying online: The interactions between intangibility, product knowledge, brand familiarity, privacy and security concerns. (2014). Nepomuceno, Marcelo Vinhal ; Richard, Marie-Odile ; Laroche, Michel. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:21:y:2014:i:4:p:619-629.

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302016Segmenting multichannel consumers across search, purchase and after-sales. (2016). Sands, Sean ; Pallant, Jason ; Campbell, Colin ; Ferraro, Carla . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:33:y:2016:i:c:p:62-71.

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312016The antecedents of customer loyalty: A moderated mediation model of customer relationship management quality and brand image. (2016). Nyadzayo, Munyaradzi W ; Khajehzadeh, Saman . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:30:y:2016:i:c:p:262-270.

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322014Consumer values, motivation and purchase intention for luxury goods. (2014). Nwankwo, Sonny ; Khaled, Meryem ; Hamelin, Nicolas. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:21:y:2014:i:5:p:735-744.

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332012Effects of store image and store brand price-image on store brand purchase intention: Application to an emerging market. (2012). Diallo, Mbaye Fall. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:19:y:2012:i:3:p:360-367.

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342014Technology acceptance modeling of augmented reality at the point of sale: Can surveys be replaced by an analysis of online reviews?. (2014). Rese, Alexandra ; Baier, Daniel ; Schreiber, Stefanie. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:21:y:2014:i:5:p:869-876.

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352017Integration of standardization and customization: Impact on service quality, customer satisfaction, and loyalty. (2017). Kasiri, Leila Agha ; Sambasivan, Murali ; Guan, Kenny Teoh. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:35:y:2017:i:c:p:91-97.

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362019The role of airport service quality in airport and destination choice. (2019). Kadan, Mariam ; Prentice, Catherine. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:47:y:2019:i:c:p:40-48.

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372014Mobile marketing: A literature review on its value for consumers and retailers. (2014). Strm, Roger ; Bredican, John ; Vendel, Martin. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:21:y:2014:i:6:p:1001-1012.

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382009Consumer loyalty to family versus non-family business: The roles of store image, trust and satisfaction. (2009). Orth, Ulrich R ; Green, Mark T. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:16:y:2009:i:4:p:248-259.

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392016Celebrity endorsements: Influence of a product-endorser match on Millennials attitudes and purchase intentions. (2016). McCormick, Karla. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:32:y:2016:i:c:p:39-45.

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402018Augmented reality in retail: A trade-off between users control of access to personal information and augmentation quality. (2018). Poushneh, Atieh. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:41:y:2018:i:c:p:169-176.

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412017Understanding omni-channel shopping value: A mixed-method study. (2017). Hur, Elodie ; Ackermann, Claire-Lise ; Picot-Coupey, Karine. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:39:y:2017:i:c:p:314-330.

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422016Adoption of in-store mobile payment: Are perceived risk and convenience the only drivers?. (2016). Demoulin, Nathalie ; Zidda, Pietro ; de Kerviler, Gwarlann. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:31:y:2016:i:c:p:334-344.

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432012The role of product brand image and online store image on perceived risks and online purchase intentions for apparel. (2012). Aghekyan-Simonian, Marin ; Chattaraman, Veena ; Suk, WI ; Forsythe, Sandra . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:19:y:2012:i:3:p:325-331.

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442019Consumers’ attitude and adoption of location-based coupons: The case of the retail fast food sector. (2019). Baccouche, Mona ; Chaouali, Walid ; Souiden, Nizar. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:47:y:2019:i:c:p:116-132.

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452014E-tailer׳s return policy, consumer׳s perception of return policy fairness and purchase intention. (2014). Pei, Zhi ; Yan, Ruiliang ; Paswan, Audhesh . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:21:y:2014:i:3:p:249-257.

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462010The effect of weather on consumer spending. (2010). Popkowski Leszczyc, Peter ; Finn, Adam ; di Muro, Fabrizio ; Murray, Kyle B. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:17:y:2010:i:6:p:512-520.

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472008Linking multi-channel customer behavior with shopping motives: An empirical investigation of a German retailer. (2008). Schrder, Hendrik ; Zaharia, Silvia. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:15:y:2008:i:6:p:452-468.

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482014Social interaction, convenience and customer satisfaction: The mediating effect of customer experience. (2014). Srivastava, Mala ; Kaul, Dimple. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:21:y:2014:i:6:p:1028-1037.

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492018Investigating the drivers for social commerce in social media platforms: Importance of trust, social support and the platform perceived usage. (2018). Ben Yahia, Imene ; Kerbache, Laoucine ; Al-Neama, Nasser. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:41:y:2018:i:c:p:11-19.

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502016A risk worth taking: Perceived risk as moderator of satisfaction, loyalty, and willingness-to-pay premium price. (2016). Casidy, Riza ; Wymer, Walter . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:32:y:2016:i:c:p:189-197.

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2020Revisiting customer analytics capability for data-driven retailing. (2020). Yanamandram, Venkata ; Akter, Shahriar ; Hossain, Md Afnan. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:56:y:2020:i:c:s0969698919314523.

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2020An investigation into the link between consumers product involvement and store loyalty: The roles of shopping value goals and information search as the mediating factors. (2020). Prybutok, Victor R ; Al-Emran, MD ; Harun, Ahasan ; Rokonuzzaman, MD. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:52:y:2020:i:c:s0969698919301870.

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2020Positive emotion bias: Role of emotional content from online customer reviews in purchase decisions. (2020). Wu, YI ; Wang, Xiaopan ; Guo, Junpeng. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:52:y:2020:i:c:s0969698918309160.

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2020A review of experiments in tourism and hospitality. (2020). Dolnicar, Sara ; Viglia, Giampaolo. In: Annals of Tourism Research. RePEc:eee:anture:v:80:y:2020:i:c:s0160738320300025.

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2020Recipes for achieving customer loyalty: A qualitative comparative analysis of the dimensions of customer experience. (2020). Rolland, Sylvie ; Pekovic, Sanja. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:56:y:2020:i:c:s0969698919310562.

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2020The impact of affective and cognitive app experiences on loyalty towards retailers. (2020). Japutra, Arnold ; Anaya-Snchez, Rafael ; Navarro-Garca, Antonio ; Molinillo, Sebastian. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:54:y:2020:i:c:s0969698919304710.

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2020Exploring the acceptance of instant shopping – An empirical analysis of the determinants of user intention. (2020). Rappel, Nina ; Brusch, Ines. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:54:y:2020:i:c:s0969698919306393.

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2020How Can E-Commerce Businesses Implement Discount Strategies through Social Media?. (2020). Wang, Yuanzhuo ; Huang, Yuqing ; Lv, Junjie. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:18:p:7459-:d:411732.

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2020The influence of sharing versus self-use on the preference for different types of promotional offers. (2020). Wu, Yi-Chin ; Cheng, Yin-Hui ; Chuang, Shih-Chieh ; Pei, Annie. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:54:y:2020:i:c:s0969698919305296.

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2020Does online retail coupons and memberships create favourable psychological disposition?. (2020). Dwivedi, Yogesh K ; Foroudi, Pantea ; Balakrishnan, Janarthanan. In: Journal of Business Research. RePEc:eee:jbrese:v:116:y:2020:i:c:p:229-244.

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2020Perceived Sustainability and Customer Engagement in the Online Shopping Environment: The Rational and Emotional Perspectives. (2020). Wen, Decheng ; Yan, Dongwei ; Sun, Xiaojing ; Chen, Xiao. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:7:p:2674-:d:338300.

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2020Assessing the reliability of electronic products using customer knowledge discovery. (2020). Yang, Yuexiang ; Zhang, Manli ; You, Weijia ; Wang, Huixiong ; Pan, Xing. In: Reliability Engineering and System Safety. RePEc:eee:reensy:v:199:y:2020:i:c:s0951832019307732.

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2020Towards a framework for innovation in retailing through social media. (2020). Verreynne, Martie-Louise ; Steen, John ; Indulska, Marta ; de Oliveira, Rui Torres. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:54:y:2020:i:c:s0969698918302376.

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2020Do Social Media and E-Mail Engagement Impact Reputation and Trust-Driven Behavior?. (2020). Abkar, Vesna ; Kova, Matej. In: Tržište/Market. RePEc:zag:market:v:32:y:2020:i:1:p:9-25.

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2020Are there peas in a pod when considering mobile phone and mobile applications use: A quantitative study. (2020). Willis, Robert ; Choudrie, Jyoti ; Sims, Julian ; Shah, Mahmood Hussain ; Ameen, Nisreen. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:55:y:2020:i:c:s096969891931046x.

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2020The role of live streaming in building consumer trust and engagement with social commerce sellers. (2020). Assarut, Nuttapol ; Wongkitrungrueng, Apiradee. In: Journal of Business Research. RePEc:eee:jbrese:v:117:y:2020:i:c:p:543-556.

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2020The electronic word of mouth as a context variable in the hotel management decision-making process. (2020). Iglesias, Marta Pedraja ; Ciobanu, Andreea V ; Manero, Carmen Berne. In: Cuadernos de Gestión. RePEc:ehu:cuader:36895.

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2020How do cultural values influence entrepreneurial behavior of nations? A behavioral reasoning approach. (2020). Nadali, Iman Zohoorian ; Cannavale, Chiara ; Calza, Francesco. In: International Business Review. RePEc:eee:iburev:v:29:y:2020:i:5:s0969593120300688.

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2020The financial advice puzzle: The role of consumer heterogeneity in the advisor choice. (2020). Kolsarici, Ceren ; Amaral, Christopher. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:54:y:2020:i:c:s0969698919305326.

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2020Multichannel customer journeys and their determinants: Evidence from motor insurance. (2020). Tracogna, Andrea ; Hu, Tun-I, . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:54:y:2020:i:c:s0969698919309087.

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2020Consumer behavior using multiple channels: a review. (2020). san Jose, Rebeca ; Sanmartin, Sonia ; San Martin, Sonia ; Rodrigueztorrico, Paula. In: DOCFRADIS Working Papers. RePEc:ovr:docfra:2002.

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2020Smart Consumers: A New Segment for Sustainable Digital Retailing in Korea. (2020). Ahn, Soo-Kyoung. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:18:p:7682-:d:414886.

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2020The role of culture and purchasing power parity in shaping mall-shoppers’ profiles. (2020). Mitchell, Vince ; Gilboa, Shaked. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:52:y:2020:i:c:s0969698919300050.

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2020Ecological Purchases Made by Managers in Hotel Industry. An Approach of the Main Determining Factors. (2020). Butnaru, Gina Ionela ; Chirita, Mircea Gabriel ; TEFNIC, Mirela ; Vod, Ana Iolanda. In: The AMFITEATRU ECONOMIC journal. RePEc:aes:amfeco:v:22:y:2020:i:53:p:57.

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2020Impact of Consumer Environmental Responsibility on Green Consumption Behavior in China: The Role of Environmental Concern and Price Sensitivity. (2020). Sheng, Guanghua ; Yue, Beibei ; Xu, Jiaqi. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:5:p:2074-:d:329912.

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2020The Concern about Biodiversity as a Criterion for the Classification of the Sustainable Consumer: A Cross-Cultural Approach. (2020). Torres-Ruiz, Francisco Jose ; Gutierrez-Salcedo, Maria ; Murgado-Armenteros, Eva M. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:8:p:3472-:d:349853.

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2020Self-identity and internal environmental locus of control: Comparing their influences on green purchase intentions in high-context versus low-context cultures. (2020). Yagnik, Arpan ; Trivedi, Rohit H ; Patel, Jayesh D. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:53:y:2020:i:c:s0969698919308720.

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2020Does MSRP impact women differently? Exploring gender-based differences in the effectiveness of retailer-provided reference prices. (2020). Aggarwal, Praveen ; Vaidyanathan, Rajiv. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:54:y:2020:i:c:s0969698919306411.

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2020Sustainability of Green Tourism Among International Tourists and Its Influence on the Achievement of Green Environment: Evidence from North Cyprus. (2020). Rjoub, Husam ; Wong, Wing-Keung ; Ibnou-Laaroussi, Samah. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:14:p:5698-:d:384903.

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2020The effect of specific discount pattern in terms of price promotions on perceived price attractiveness and purchase intention: An experimental research. (2020). Kiitapci, Olgun ; Soysal, Aye Nur ; Bykdaa, Naci. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:55:y:2020:i:c:s0969698919315383.

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2020‘Touch it, swipe it, shake it’: Does the emergence of haptic touch in mobile retailing advertising improve its effectiveness?. (2020). Riedel, Aimee S ; Mulcahy, Rory Francis. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:54:y:2020:i:c:s0969698918302261.

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2020Demystifying the impact of self-indulgence and self-control on customer-employee rapport and customer happiness. (2020). Sharma, Piyush ; di Mascio, Rita ; Fatima, Johra Kayeser. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:53:y:2020:i:c:s0969698919305892.

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2020Dine-in or take-out: Modeling millennials’ cooking motivation and choice. (2020). Hamilton, Mitchell L ; Bui, MY ; Saint, Julian K ; Ratchford, Brian T ; Namin, Aidin. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:53:y:2020:i:c:s0969698919303121.

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2020“I dont like wonky carrots†- an exploration of childrens perceptions of suboptimal fruits and vegetables. (2020). Mirosa, Miranda ; Robertson, Kirsten ; Thyne, Maree ; Makhal, Annesha. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:54:y:2020:i:c:s0969698918311652.

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2020Money-back guarantee and pricing decision with retailers store brand. (2020). Feng, Ting ; Huang, Zongsheng. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:52:y:2020:i:c:s0969698918311688.

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2020Can Design for the Environment be Worthwhile? Green Design for Manufacturers Brands When Confronted with Competition from Store Brands. (2020). Zhang, Wanleng ; Xu, Maozeng ; Yang, XI. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:3:p:1078-:d:315978.

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2020Better image for better price: how store image affects consumer’s willingness to pay for national brand in different stores. (2020). Gao, Zhifeng ; Yu, Luqing. In: 2020 Annual Meeting, July 26-28, Kansas City, Missouri. RePEc:ags:aaea20:304625.

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2020The role of brand image in consumer-brand relationships: similarities and differences between national and private label brands. (2020). Emir, Agi ; Merima, Injarevi ; Adi, Ali. In: Management & Marketing. RePEc:vrs:manmar:v:15:y:2020:i:1:p:1-16:n:1.

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2020The roles of perceived risk, attractiveness of the online store and familiarity with AR in the influence of AR on patronage intention. (2020). Bonnin, Gal. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:52:y:2020:i:c:s0969698918310725.

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2020Effects of perceived interactivity of augmented reality on consumer responses: A mental imagery perspective. (2020). Yoo, Jungmin ; Park, Minjung. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:52:y:2020:i:c:s0969698919303558.

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2020Shopping in augmented reality: The effects of spatial presence, personalization and intrusiveness on app and brand responses. (2020). Neijens, Peter C ; van Noort, Guda ; van Reijmersdal, Eva A ; Smink, Anne R. In: Journal of Business Research. RePEc:eee:jbrese:v:118:y:2020:i:c:p:474-485.

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2020Understanding consumers’ behavior to adopt self-service parcel services for last-mile delivery. (2020). Wang, Song ; Cao, Xianye ; Zhu, Guiju ; Xu, GE ; Campy, Kathryn S ; Kong, Nan ; Zhao, Lindu ; Zhou, Min. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:52:y:2020:i:c:s096969891830746x.

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2020Outpatient satisfaction at private general hospitals in Ho Chi Minh City, Vietnam. (2020). Anh, Nguyen Thi ; Khanh, Ha Nam ; Phuong, Le Thi ; van Kiet, Truong ; Vuong, Bui Nhat. In: OSF Preprints. RePEc:osf:osfxxx:at3nu.

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2020On-shelf availability and logistics rationalization. A participative methodology for supply chain improvement. (2020). Gonzlez-Portela, Trinidad A ; Prado-Prado, Carlos J ; Garca-Arca, Jess. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:52:y:2020:i:c:s0969698918311494.

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2020Exploring the Interactions of Factory Workers in China: A Model Development Using the Grounded Theory Approach. (2020). Ting, Hiram ; Ning, Binyao ; Omar, Rosmini ; Ye, YE. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:17:p:6750-:d:401560.

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2020Local Fresh Food Products and Plant-Based Diets: An Analysis of the Relation Between Them. (2020). Reina-Arroyo, Jesus ; Peral-Peral, Begoa ; Arenas-Gaitan, Jorge. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:12:p:5082-:d:374838.

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2020Is Environmental Awareness a Good Predictor of an Individual’s Altruism Level?. (2020). Aruga, Kentaka. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:19:p:7929-:d:419059.

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2020Understanding the inhibitors to consumer mobile purchasing intentions. (2020). Gro, Michael ; Sohn, Stefanie. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:55:y:2020:i:c:s0969698920300825.

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2020Navigating the ‘retail apocalypse’: A framework of consumer evaluations of the new retail landscape. (2020). van Riper, Silvia ; Kim, Soo Hyun ; Helm, Sabrina. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:54:y:2020:i:c:s0969698918302789.

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2020Therapeutic servicescapes: Restorative and relational resources in service settings. (2020). Otterbring, Tobias ; Ramirez, Germn Contreras ; Friman, Margareta ; Rosenbaum, Mark S. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:55:y:2020:i:c:s0969698919302590.

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2020“How does customer perception of salespeople influence the relationship? A study in an emerging economyâ€. (2020). Vzquez-Carrasco, Rosario ; Jaraba, Ana Olavarra ; Fuentes-Blasco, Mara ; Cambra-Fierro, Jess J ; Arditto, Luis. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:54:y:2020:i:c:s0969698919301730.

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2020The effect of text-only versus text-and-image wine labels on liking, taste and purchase intentions. The mediating role of affective fluency. (2020). Melnyk, Valentyna ; Jaud, David A. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:53:y:2020:i:c:s0969698919302917.

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2020Effects of background complexity on consumer visual processing: An eye-tracking study. (2020). Ma, DA ; Wang, Qiuzhen ; Xu, Qing ; Ye, Xuhong ; Chen, Hanyue. In: Journal of Business Research. RePEc:eee:jbrese:v:111:y:2020:i:c:p:270-280.

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2020Research on Quality Decisions and Coordination with Reference Effect in Dual-Channel Supply Chain. (2020). Fei, Xie ; Bing, XU ; Xideng, Zhou ; Yu, LI. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:6:p:2296-:d:332784.

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2020Sustainability in fresh agricultural product supply chain based on radio frequency identification under an emergency. (2020). Zhou, Xiaotai ; Yuan, Qin ; Chen, Xiaoxu ; Yan, BO. In: Central European Journal of Operations Research. RePEc:spr:cejnor:v:28:y:2020:i:4:d:10.1007_s10100-019-00657-6.

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2020Enrichment for retail businesses: How female entrepreneurs and masculine traits enhance business success. (2020). Thaichon, Park ; Vt, Dann. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:54:y:2020:i:c:s0969698919308951.

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2020Visual merchandising of pastries in foodscapes: The influence of plate colours on consumers’ flavour expectations and perceptions. (2020). Lick, Erhard ; Kpossa, Monydodo Rgis. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:52:y:2020:i:c:s0969698918306799.

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2020Investigating the antecedents of customer brand engagement and consumer-based brand equity in social media. (2020). Gupta, Ashish ; Baabdullah, Abdullah ; Alalwan, Ali Abdallah ; Rana, Nripendra P ; Algharabat, Raed. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:53:y:2020:i:c:s0969698918308816.

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2020Bygone days and memories: the effects of nostalgic ads on consumer brand resurrection movements. (2020). Gilal, Rukhsana Gul ; Zhang, Jing. In: Journal of Brand Management. RePEc:pal:jobman:v:27:y:2020:i:2:d:10.1057_s41262-019-00170-w.

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2020The Influence of Encounter Service Quality on Patient Satisfaction: An Empirical Study in Chinese Public Hospitals. (2020). , Boadi ; Xin, Wen ; A., ; Addo, Asabea ; L., ; M., ; V., ; G., ; A. S., ; W., ; B. E., . In: International Journal of Economics & Business Administration (IJEBA). RePEc:ers:ijebaa:v:viii:y:2020:i:3:p:466-482.

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2020Retailing and consumer services at a tipping point: New conceptual frameworks and theoretical models. (2020). Rosenbaum, Mark ; Paul, Justin. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:54:y:2020:i:c:s0969698919312573.

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2020The journey from customer participation in service failure to co-creation in service recovery. (2020). Saavedra, Jose Luis ; Wei, Shuqin ; Rawal, Monika ; Bagherzadeh, Ramin. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:54:y:2020:i:c:s0969698919307088.

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2020Brand preference in the face of control loss and service failure: The role of the sound of brands. (2020). Cuny, Caroline ; Khenfer, Jamel. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:55:y:2020:i:c:s0969698919308367.

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2020The bandwagon luxury consumption in Tunisian case: The roles of independent and interdependent self concept. (2020). ben Mimoun, Mohamed Slim ; Coulibaly, Daouda ; Bahri-Ammari, Nedra. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:52:y:2020:i:c:s0969698919304084.

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2020Modelling the effect of store flyers on supermarket sales: An application to olive oil demand. (2020). Alvarez, Antonio ; Boto-Garca, David. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:54:y:2020:i:c:s096969891930877x.

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2020How do electronic word of mouth practices contribute to mobile banking adoption?. (2020). Ashaduzzaman, MD ; Jebarajakirthy, Charles ; Shankar, Amit. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:52:y:2020:i:c:s0969698918307045.

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2020Exploring customer’s mobile banking experiences and expectations among generations X, Y and Z. (2020). Shams, Ghazal ; Oikarinen, Eeva-Liisa ; Samad, Sarminah ; Rehman, Mohsin Abdur. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:25:y:2020:i:1:d:10.1057_s41264-020-00071-z.

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2020.

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2020Examining key drivers of consumer experience with (non-financial) digital services—An exploratory study. (2020). Alamoudi, Hawazen O ; Alharthi, Majed D ; Shaikh, Aijaz A. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:55:y:2020:i:c:s0969698919312287.

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2020Attribution analysis of luxury brands: An investigation into consumer-brand congruence through conspicuous consumption. (2020). Rai, Krupa A ; Khanna, Monica ; Jacob, Isaac . In: Journal of Business Research. RePEc:eee:jbrese:v:116:y:2020:i:c:p:597-607.

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2020Social Media and IOT Wearables in Developing Marketing Strategies. Do SMEs Differ From Large Enterprises?. (2020). Zgur, Ion Daniel ; Strat, Vasile Alecsandru ; Moise, Daniel ; Georgescu, Bogdan ; Bucur, Mihaela ; Maiorescu, Irina. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:18:p:7292-:d:409504.

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2020A typology of viral ad sharers using sentiment analysis. (2020). Sharma, Piyush ; Kalro, Arti D ; Kulkarni, Kalpak K. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:53:y:2020:i:c:s0969698918307902.

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2020The effect of characteristics of source credibility on consumer behaviour: A meta-analysis. (2020). Dwivedi, Yogesh K ; Rana, Nripendra P ; Slade, Emma ; Ismagilova, Elvira. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:53:y:2020:i:c:s0969698918307926.

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2020Up the ante: Electronic word of mouth and its effects on firm reputation and performance. (2020). Baabdullah, Abdullah M ; Ilavarasan, Vigneswara P ; Prabhakar, Guru ; Nisar, Tahir M. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:53:y:2020:i:c:s0969698918307938.

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2020Perceived helpfulness of eWOM: Emotions, fairness and rationality. (2020). Slade, Emma ; Dwivedi, Yogesh K ; Ismagilova, Elvira. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:53:y:2020:i:c:s0969698918309767.

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2020Storytelling, the scale of persuasion and retention: A neuromarketing approach. (2020). Pillai, Jayarethanam ; Lipscombe, Joe ; Driver, Nicholas ; Abraham, Christopher ; Thaichon, Park ; Hamelin, Nicolas. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:55:y:2020:i:c:s0969698919307179.

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2020Investigating human visual behavior by hidden Markov models in the design of marketing information. (2020). Michalski, Rafał ; Grobelny, Jerzy. In: WORking papers in Management Science (WORMS). RePEc:ahh:wpaper:worms2009.

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2020Front of pack symmetry influences visual attention. (2020). Lacoste-Badie, Sophie ; Droulers, Olivier ; Gagnan, Arnaud Bigoin. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:54:y:2020:i:c:s0969698919303893.

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2020The effect of benign and malicious envies on desire to buy luxury fashion items. (2020). Taghian, Mehdi ; Pinero, Maria Alejandra ; Correia, Sandra Maria. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:52:y:2020:i:c:s0969698918304132.

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2020Use of Social Media Platforms among Adults in the United States—Behavior on Social Media. (2020). Maresova, Petra ; Hruska, Jan. In: Societies. RePEc:gam:jsoctx:v:10:y:2020:i:1:p:27-:d:335856.

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2020Sustainability in Fashion Brands. (2020). Fionda-Douglas, Antoinette ; Arrigo, Elisa ; Pero, Margherita. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:14:p:5843-:d:387239.

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2020Knowledge Sharing Platforms: An Empirical Study of the Factors Affecting Continued Use Intention. (2020). Pang, Shichao ; Hao, Wenyuan ; Kim, Jaewoong ; Gu, Wei ; Bao, Peng. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:6:p:2341-:d:333520.

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2020.

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2020Determinants of users’ continuance intention toward digital innovations: Are late adopters different?. (2020). Gonalves, Helena Martins ; Gomes, Paulo J ; Silva, Graa Miranda ; Jahanmir, Sara F. In: Journal of Business Research. RePEc:eee:jbrese:v:115:y:2020:i:c:p:225-233.

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2020Neighbourhoods as relational places for people living with dementia. (2020). Clark, Andrew ; Ward, Richard ; Rummery, Kirstein ; Manji, Kainde ; Kullberg, Agneta ; Keady, John ; Campbell, Sarah . In: Social Science & Medicine. RePEc:eee:socmed:v:252:y:2020:i:c:s0277953620301465.

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2020CONSUMER VULNERABILITY: OVERVIEW AND SYNTHESIS OF THE CURRENT STATE OF KNOWLEDGE AND FUTURE SERVICE-RELATED RESEARCH DIRECTIONS. (2020). Rotzmeier-Keuper, Julia. In: Working Papers Dissertations. RePEc:pdn:dispap:65.

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2020Overcoming vulnerability: Channel design strategies to alleviate vulnerability perceptions in customer journeys. (2020). Sousa, Rui ; Rotzmeier-Keuper, Julia ; Mousavi, Sahar ; Fleischer, Hannes ; Chowdhury, Ilma Nur ; Hogreve, Jens ; Wunderlich, Nancy V. In: Journal of Business Research. RePEc:eee:jbrese:v:116:y:2020:i:c:p:377-386.

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2020A train of thought in product experientiality: Working memory, distraction, and inconsistencies in cue order effects. (2020). Ferreira, Aristides I ; Martinez, Luis F ; Offergeld, Tobias. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:53:y:2020:i:c:s0969698918310154.

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2020Sharing economy: Studying the social and psychological factors and the outcomes of social exchange. (2020). Alamanos, Eleftherios ; Papagiannidis, Savvas ; Davlembayeva, Dinara. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:158:y:2020:i:c:s0040162520309690.

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2020Forecasting artificial intelligence on online customer assistance: Evidence from chatbot patents analysis. (2020). Pizzi, Gabriele ; Pantano, Eleonora. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:55:y:2020:i:c:s0969698919311865.

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2020The congruence effect between product emotional appeal and country-based emotion: The moderating role of country-of-origin. (2020). Thai, Nguyen T ; Chiew, Tung Moi ; Septianto, Felix. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:52:y:2020:i:c:s0969698919300827.

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2020Anger punishes, compassion forgives: How discrete emotions mitigate double standards in consumer ethical judgment. (2020). Kusumasondjaja, Sony ; Tjiptono, Fandy ; Septianto, Felix. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:53:y:2020:i:c:s0969698918311238.

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2020The power of beauty? The interactive effects of awe and online reviews on purchase intentions. (2020). Choi, Jinyoung ; Kemper, Joya A ; Septianto, Felix. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:54:y:2020:i:c:s0969698919313189.

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2020How perceived trust mediates merchants intention to use a mobile wallet technology. (2020). Sinha, Neena ; Singh, Nidhi. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:52:y:2020:i:c:s0969698919302826.

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2020Older Travelers’ E-Loyalty: The Roles of Service Convenience and Social Presence in Travel Websites. (2020). Kim, Insin ; Bi, Yahua. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:1:p:410-:d:305238.

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2020Will Consumers Pay More for Efficient Delivery? An Empirical Study of What Affects E-Customers’ Satisfaction and Willingness to Pay on Online Shopping in Bangladesh. (2020). Li, Sihan ; Zhuang, Guijun ; Saha, Swapan Kumar. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:3:p:1121-:d:316623.

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2020FsQCA versus regression: The context of customer engagement. (2020). Bozkurt, Siddik ; Gligor, David. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:52:y:2020:i:c:s0969698919303091.

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2020Investing In CSR Pays You Back in Many Ways! The Case of Perceptual, Attitudinal and Behavioral Outcomes of Customers. (2020). Shaukat, Muhammad Zeeshan ; Khalid, Arooj ; Nurunnabi, Mohammad ; Nazir, Mian Sajid ; Ahmed, Ishfaq. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:3:p:1158-:d:317110.

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2020FOREIGN TOURIST ATTITUDES AND VISIT INTENTIONS FOR MOUNTAINEERING TOURISM IN PAKISTAN. (2020). Kim, Gwi-Gon ; Dewan, Nargis. In: Journal of Spatial and Organizational Dynamics. RePEc:ris:jspord:1015.

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2020The Effects of Mobile Advertising Alerts and Perceived Value on Continuance Intention for Branded Mobile Apps. (2020). Sanz-Blas, Silvia ; Ruiz-Mafe, Carla ; Murillo-Zegarra, Miluska. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:17:p:6753-:d:401659.

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2020Feeling hungry? lets order through mobile! examining the fast food mobile commerce in China. (2020). Junaid, Muhammad ; Fu, Guoqun ; Ansari, Aisha Rehman ; Akram, Umair. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:56:y:2020:i:c:s0969698919312378.

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2020Combining channels to make smart purchases: The role of webrooming and showrooming. (2020). Ors, Carlos ; Gurrea, Raquel ; Flavin, Carlos . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:52:y:2020:i:c:s0969698919300992.

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2020Examining older consumers’ loyalty towards older brands in grocery retailing. (2020). Hartnett, Nicole ; Page, Bill ; Trinh, Giang ; Kennedy, Rachel ; Phua, Peilin. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:52:y:2020:i:c:s0969698919301262.

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2020Examining Luxury Restaurant Dining Experience towards Sustainable Reputation of the Michelin Restaurant Guide. (2020). Kiatkawsin, Kiattipoom ; Sutherland, Ian. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:5:p:2134-:d:330567.

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2020Impact of Samarkand’s Destination Attributes on International Tourists’ Revisit and Word-of-Mouth Intention. (2020). Kiatkawsin, Kiattipoom ; Kamilov, Alisher ; Jumanazarov, Sanjar. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:12:p:5154-:d:375705.

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2020Branding and Yemeni Organizations’ Willingness to Pay a Price Premium for Audit Services. (2020). Kaplan, Burin ; Ghaleb, Marwan. In: Istanbul Management Journal. RePEc:ist:ibsimj:v:0:y:2020:i:88:p:127-143.

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2020Political conservatism and preference for (a)symmetric brand logos. (2020). Chan, Eugene Y ; Northey, Gavin. In: Journal of Business Research. RePEc:eee:jbrese:v:115:y:2020:i:c:p:149-159.

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2020It takes two to interact – Service orientation, negative emotions and customer phubbing in retail service work. (2020). Salomonson, Nicklas ; Fellesson, Markus. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:54:y:2020:i:c:s0969698919303777.

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2020Does parasocial interaction with weight loss vloggers affect compliance? The role of vlogger characteristics, consumer readiness, and health consciousness. (2020). Yazdanparast, Atefeh ; Zolfagharian, Mohammadali ; Sakib, Md Nazmus. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:52:y:2020:i:c:s0969698917307385.

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2020An exploratory investigation of factors affecting and best predicting the renewed adoption of mobile wallets. (2020). Mombeuil, Claudel. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:55:y:2020:i:c:s0969698920302496.

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2020Privacy threats with retail technologies: A consumer perspective. (2020). Scarpi, Daniele ; Pizzi, Gabriele. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:56:y:2020:i:c:s0969698919314614.

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2020Volunteering Attitude, Mental Well-Being, and Loyalty for the Non-Profit Religious Organization of Volunteer Tourism. (2020). Lee, Soyeun ; Tirado-Valencia, Pilar ; Ariza-Montes, Antonio ; Han, Heesup. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:11:p:4618-:d:367744.

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2020Brand hate and non-repurchase intention: A service context perspective in a cross-channel setting. (2020). Cioppi, Marco ; Hegner, Sabrina M ; Francioni, Barbara ; Curina, Ilaria. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:54:y:2020:i:c:s0969698919301250.

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2020Profiling (un-)committed online complainants: Their characteristics and post-webcare reactions. (2020). Einwiller, Sabine A ; Weitzl, Wolfgang J. In: Journal of Business Research. RePEc:eee:jbrese:v:117:y:2020:i:c:p:740-753.

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2020Sociodemographic and spatial disaggregation of e-commerce channel use in the grocery market in Great Britain. (2020). Heppenstall, Alison ; Newing, Andy ; Urquhart, Ryan ; Hood, Nick. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:55:y:2020:i:c:s0969698919303315.

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2020The role of fundamental motivations in willingness-to-pay online. (2020). Karjaluoto, Heikki ; Munnukka, Juha ; Salonen, Ville. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:52:y:2020:i:c:s0969698919300591.

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2020Examining the antecedents and consequences of perceived shopping value through smart retail technology. (2020). Mortimer, Gary ; Azeem, Muhammad Masood ; Makam, Sathyaprakash Balaji ; Fazal, Syed Muhammad ; Adapa, Sujana. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:52:y:2020:i:c:s0969698919302978.

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2020A Comprehensive Model of Consumers’ Perceptions, Attitudes and Behavioral Intention toward Organic Tea: Evidence from an Emerging Economy. (2020). Chen, Chia-Pin ; Chou, Tsung Piao ; Nguyen, Hoang Viet ; Bu, Xiangzhi. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:16:p:6619-:d:399564.

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2020A sociolinguistic perspective of the effects of packaging in bilingual markets. (2020). Lee, Richard ; Khan, Huda. In: Journal of Brand Management. RePEc:pal:jobman:v:27:y:2020:i:2:d:10.1057_s41262-019-00176-4.

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2020The “timber box†effect for premium wines. (2020). Phau, Ian ; Stankovic, Michelle ; Teah, Min ; Crawford, Robert ; Sung, Billy. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:54:y:2020:i:c:s0969698919307441.

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2020Exploring the influence of online reviews and motivating factors on sales: A meta-analytic study and the moderating role of product category. (2020). Zhang, Liyi ; Chen, Yuhan ; Li, Kunlin. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:55:y:2020:i:c:s0969698919304011.

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2020Understanding the drivers of organic foods purchasing of millennials: Evidence from Brazil and Spain. (2020). Japutra, Arnold ; Vidal-Branco, Murilo ; Molinillo, Sebastian. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:52:y:2020:i:c:s0969698919301158.

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2020Organic consumerism: A comparison between India and the USA. (2020). Nachimuthu, Geetha Sulur ; Boobalan, Kirubaharan. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:53:y:2020:i:c:s0969698919308203.

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2020Market demand and government regulation for quality grading system of agricultural products in China. (2020). Zhu, Liqun ; Li, Taiping ; Nie, Wenjing. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:56:y:2020:i:c:s096969891831107x.

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2020Effect of customer loyalty program on customer satisfaction and its impact on customer loyalty. (2020). Khairawati, Salihah. In: International Journal of Research in Business and Social Science (2147-4478). RePEc:rbs:ijbrss:v:9:y:2020:i:1:p:15-23.

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2020A comparison of brand loyalty between on the go and take-home consumption purchases. (2020). Dawes, John ; Trinh, Giang. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:53:y:2020:i:c:s0969698919302371.

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2020The role payment depreciation in short temporal separations: Should online retailer make customers wait?. (2020). Pandey, Shivendra ; Sharma, Dheeraj. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:53:y:2020:i:c:s0969698919304473.

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2020The Natural Monopoly effect in brand purchasing: Do big brands really appeal to lighter category buyers?. (2020). Dawes, John. In: Australasian marketing journal. RePEc:eee:aumajo:v:28:y:2020:i:2:p:90-99.

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2020The effects of possession- and social inclusion-defined materialism on consumer behavior toward economical versus luxury product categories, goods versus services product types, and individual versus . (2020). Lim, Ai Ling ; Su, Cynthia. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:56:y:2020:i:c:s0969698919303066.

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2020Customer response toward employees’ emotional labor in service industry settings. (2020). Hyun, Hyowon ; Park, Jungkun ; Gong, Taeshik. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:52:y:2020:i:c:s0969698918307252.

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2020Aspirational consumption at the bottom of pyramid: A review of literature and future research directions. (2020). Jebarajakirthy, Charles ; Mukherjee, Srabanti ; Srivastava, Abhinav . In: Journal of Business Research. RePEc:eee:jbrese:v:110:y:2020:i:c:p:246-259.

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2020A Cross-Channel Return Policy in a Green Dual-Channel Supply Chain Considering Spillover Effect. (2020). Xu, Huiyuan ; Pu, Xujin ; Zhang, Huanyong. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:6:p:2171-:d:331345.

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2020A supply chain coordination mechanism with suppliers’ effort performance level and fairness concern. (2020). Xu, Qian ; Wang, Dong-Dong ; Liu, Yong. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:53:y:2020:i:c:s0969698919301936.

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2020Effect of buyback price on channel’s decision parameters for manufacturer-led close loop dual supply chain. (2020). Shankar, Ravi ; Kant, Ravi ; Pathak, Umangi. In: OPSEARCH. RePEc:spr:opsear:v:57:y:2020:i:2:d:10.1007_s12597-019-00421-z.

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2020Optimal bargaining timing of a wholesale price for a manufacturer with a retailer in a dual-channel supply chain. (2020). Matsui, Kenji. In: European Journal of Operational Research. RePEc:eee:ejores:v:287:y:2020:i:1:p:225-236.

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2020The effect of credit card versus mobile payment on convenience and consumers’ willingness to pay. (2020). Wilken, Robert ; Maier, Erik ; Boden, Joe. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:52:y:2020:i:c:s096969891930219x.

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2020Determinants of Individuals’ E-Waste Recycling Decision: A Case Study from Romania. (2020). Cotfas, Liviu-Adrian ; Ferruzzi, Gabriella ; Ioan, Corina ; Crciun, Liliana ; Delcea, Camelia. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:7:p:2753-:d:339661.

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2020Designing retail - Unravelling coping strategies through emphatic interviewing owner managers.. (2020). Petermans, Ann ; Madsen, Signe Mrk. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:55:y:2020:i:c:s0969698919300475.

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2020Measuring ease of use of mobile applications in e-commerce retailing from the perspective of consumer online shopping behaviour patterns. (2020). Pu, Wei ; Xu, Wangtu ; Zhao, Xiaodong ; Li, Xiong. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:55:y:2020:i:c:s0969698919304485.

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2020Viability of Amazon’s driven innovations targeting shoppers’ impulsiveness. (2020). Ramadan, Zahy B ; Farah, Maya F. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:53:y:2020:i:c:s0969698919309452.

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2020Retail in my pocket– replicating and extending the construct of service quality into the mobile commerce context. (2020). Kaatz, Christopher. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:53:y:2020:i:c:s0969698919303005.

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2020Price search behaviour in digital markets – A perspective from Romania. (2020). Gabriela, Igu ; Claudia-Elena, Uclea ; Diana-Maria, Vranceanu. In: Management & Marketing. RePEc:vrs:manmar:v:15:y:2020:i:2:p:219-235:n:6.

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2020Engaging and retaining customers with AI and employee service. (2020). Nguyen, Mai ; Prentice, Catherine. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:56:y:2020:i:c:s0969698920306184.

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2020Exploring different airport users’ service quality satisfaction between service providers and air travelers. (2020). Chae, Junjae ; Choi, Dongho ; Hong, Seock-Jin. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:52:y:2020:i:c:s0969698919304047.

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2020The moderating role of demographic variables on customer expectations in airport retail patronage intentions of travellers. (2020). Hinson, Robert E ; Adeola, Ogechi ; Acheampong, Audrey ; Kosiba, John Paul. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:54:y:2020:i:c:s0969698919310975.

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2020Airport competition within the Scottish lowlands region. (2020). Graham, Anne ; Pagliari, Romano. In: Research in Transportation Economics. RePEc:eee:retrec:v:79:y:2020:i:c:s0739885919302720.

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2020Passengers’ Expectations on Airlines’ Services: Design of a Stated Preference Survey and Preliminary Outcomes. (2020). Mazzulla, Gabriella ; Forciniti, Carmen ; Eboli, Laura ; Dellolio, Luigi ; Bellizzi, Maria Grazia. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:11:p:4707-:d:369184.

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2020Functional efficiency in airport terminals: A review on Overall and Stratified Service Quality. (2020). Rajasekar, E ; Gurjar, B R ; Sinha, Kapil ; Thampan, Aromal. In: Journal of Air Transport Management. RePEc:eee:jaitra:v:87:y:2020:i:c:s0969699719306210.

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2020Opening the black box of gameful experience: Implications for gamification process design. (2020). Hammedi, Wafa ; Poncin, Ingrid ; Leclercq, Thomas. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:52:y:2020:i:c:s0969698919300256.

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2020Fundamental basket size patterns and their relation to retailer performance. (2020). Trinh, Giang ; McColl, Bruce ; Cohen, Justin ; Tanusondjaja, Arry ; Dawes, John ; Nenycz-Thiel, Magda ; Martin, James. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:54:y:2020:i:c:s0969698919310690.

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2020Customer proactive training vs customer reactive training in retail store settings: Effects on script proficiency, customer satisfaction, and sales volume. (2020). Bowen, David ; Llosa, Sylvie ; Nicod, Lionel. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:55:y:2020:i:c:s0969698919305132.

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2020Canal boat tourism: Application of complexity theory. (2020). Gt, Hossein ; Mehran, Javaneh . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:53:y:2020:i:c:s0969698918310014.

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2020Tourist-Perceived Quality and Loyalty Intentions towards Rural Tourism in China. (2020). Kiatkawsin, Kiattipoom ; Ahn, Young-Joo ; Chi, Xiaoting. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:9:p:3614-:d:352273.

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2020Minding the competition: The drivers for multichannel service quality in fashion retailing. (2020). Lancaster, Geoff ; Howell, Kerry ; Ozuem, Wilson ; Patten, Elena. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:53:y:2020:i:c:s0969698919311555.

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2020A multi-objective mean–variance mathematical programming approach to combined phase-out and clearance pricing strategy for seasonal products: case study of a Jeans retailer. (2020). Bayat, Karim ; Mohammadi-Balani, Abdolkarim ; Haghbin, Amir-Nader ; Nayeri, Mahmoud Dehghan . In: Journal of Revenue and Pricing Management. RePEc:pal:jorapm:v:19:y:2020:i:3:d:10.1057_s41272-019-00219-0.

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2020Exploring the determinants of usage continuance willingness for location-based apps: A case study of bicycle-based exercise apps. (2020). Li, Wan-Chen ; Hsiao, Kuo-Lun ; Chen, Chia-Chen . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:55:y:2020:i:c:s0969698920300722.

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2020Service quality in airport hotel chains through the lens of online reviewers. (2020). Botelho, Miguel ; Esmerado, Joaquim ; Lopes, Rui J ; Moro, Srgio. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:56:y:2020:i:c:s0969698919316030.

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2020Factors Influencing Competitiveness in the Global Beer Trade. (2020). Jantyik, Lili ; Szerletics, Akos ; Torok, Aron. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:15:p:5957-:d:388891.

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2020Generational differences in valuing usefulness, privacy and security negative experiences for paying for cloud services. (2020). Bordonaba-Juste, Victoria M ; Perez-Lopez, Raul ; Lucia-Palacios, Laura. In: Information Systems and e-Business Management. RePEc:spr:infsem:v:18:y:2020:i:1:d:10.1007_s10257-020-00462-8.

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2020Developing personas & use cases with user survey data: A study on the millennials’ media usage. (2020). Chae, Gunho ; Oh, Seokmin ; Park, Kyudong ; Jeong, Dawoon ; Han, Sung H ; Kwahk, Jiyoung ; Lee, Mingyu. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:54:y:2020:i:c:s0969698919306782.

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2020The effect of 360-degree rotatable product images on purchase intention. (2020). Yoon, Sukki ; Baek, Tae Hyun ; Kim, Seeun. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:55:y:2020:i:c:s0969698919310902.

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2020Time is money: Field evidence for the effect of time of day and product name on product purchase. (2020). Chylinski, Mathew ; Mathmann, Frank ; Collinson, Jeremy. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:54:y:2020:i:c:s0969698919311592.

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2020The impact of daily weather on retail sales: An empirical study in brick-and-mortar stores. (2020). Hoberg, Kai ; Badorf, Florian. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:52:y:2020:i:c:s0969698919303236.

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2020Online customer behavior: perceptions regarding the types of risks incurred through online purchases. (2020). Veiga, Claudimar Pereira ; Kudlawicz-Franco, Claudineia ; Souza, Adriano Mendona ; Silva, Wesley Vieira ; Bach, Tatiana Marceda. In: Palgrave Communications. RePEc:pal:palcom:v:6:y:2020:i:1:d:10.1057_s41599-020-0389-4.

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2020Emerging cyborg products: An ethical market approach for market segmentation. (2020). Juaneda-Ayensa, Emma ; Lara-Palma, Ana Mara ; Pelegrn-Borondo, Jorge ; Arias-Oliva, Mario. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:55:y:2020:i:c:s0969698919312779.

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2020Intra-household task allocation in online grocery shopping: Together alone. (2020). van Hove, Leo ; van Droogenbroeck, Ellen. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:56:y:2020:i:c:s096969891931029x.

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2020You are so embarrassing, still, I hate you less! Investigating consumers’ brand embarrassment and brand hate. (2020). Rishi, Bikramjit ; Anusree, M R ; Sreejesh, S ; Sarkar, Juhi Gahlot. In: Journal of Brand Management. RePEc:pal:jobman:v:27:y:2020:i:1:d:10.1057_s41262-019-00164-8.

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2020When luxury brands meet China: The effect of localized celebrity endorsements in social media marketing. (2020). Hu, Yangjuan ; Yu, Shubin. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:54:y:2020:i:c:s0969698919300360.

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2020YouTube vloggers’ popularity and influence: The roles of homophily, emotional attachment, and expertise. (2020). Skandrani, Hamida ; Massa, Elodie ; Ladhari, Riadh. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:54:y:2020:i:c:s0969698919303911.

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2020Living wage in the framework of corporate social responsibility: Analyzing its impact on consumer response. (2020). Ruiz, Jessica Alzamora ; Viedmadeljesus, Maria I ; Martinezfiestas, Myriam ; Medina, Carlos Guerrero. In: Corporate Social Responsibility and Environmental Management. RePEc:wly:corsem:v:27:y:2020:i:5:p:2060-2070.

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2020Per piece or per kilogram? Default-unit effects in retailing. (2020). Roth, Stefan ; Robbert, Thomas ; Fecher, Andr. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:53:y:2020:i:c:s0969698919304503.

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2020Unit Price Measures in Retailing: Consistency Effects on Product Choice and Store Evaluations. (2020). Fecher, A ; Roth, S ; Robbert, T. In: Journal of Consumer Policy. RePEc:kap:jcopol:v:43:y:2020:i:3:d:10.1007_s10603-020-09456-y.

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2020Bundling or Unbundling? Pricing Strategy for Complementary Products in a Green Supply Chain. (2020). Wei, Guo ; Zhang, Chen ; Shan, Haiyan. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:4:p:1331-:d:319516.

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2020An Empirical Analysis of Mobile Banking Adoption in Vietnam. (2020). Vuong, Bui Nhat. In: OSF Preprints. RePEc:osf:osfxxx:94zxp.

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2020Store of the future: Towards a (re)invention and (re)imagination of physical store space in an omnichannel context. (2020). Cano, Marta Blazquez ; Alexander, Bethan. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:55:y:2020:i:c:s0969698919300396.

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2020Mediating role of customer forgiveness between perceived justice and satisfaction. (2020). Gul-E-Rana,, ; Muhammad, Lakhi. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:52:y:2020:i:c:s0969698918310002.

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2020How to measure quality in multi-channel retailing and not die trying. (2020). Iglesias-Pradas, Santiago ; Acquila-Natale, Emiliano. In: Journal of Business Research. RePEc:eee:jbrese:v:109:y:2020:i:c:p:38-48.

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2020Online anthropomorphism and consumers’ privacy concern: Moderating roles of need for interaction and social exclusion. (2020). Guo, Xiaoling ; Chen, KE ; Xie, YI. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:55:y:2020:i:c:s0969698919309439.

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2020Evaluation of the effects of frequency restoration reserves market participation with photovoltaic battery energy storage systems and power-to-heat coupling. (2020). Sauer, Dirk Uwe ; Zurmuhlen, Sebastian ; Merten, Michael ; Angenendt, Georg. In: Applied Energy. RePEc:eee:appene:v:260:y:2020:i:c:s0306261919318732.

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2020Looking forward, looking back: The impact of goal progress and time urgency on consumer responses to mobile reward apps. (2020). Yoon, Sukki ; Baek, Tae Hyun. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:54:y:2020:i:c:s0969698919310549.

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2020The role of customer online brand experience in customers intention to forward online company-generated content: The case of the Islamic online banking sector in Palestine. (2020). Kayed, Rasem N ; Porcu, Lucia ; Libana-Cabanillas, Francisco ; Yasin, Mahmoud. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:52:y:2020:i:c:s0969698919303455.

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2020Between a rock and a hard place: Seizing the opportunity of demanding customers by means of frontline service behaviors. (2020). Itani, Omar ; Paesbrugghe, Bert ; Jaramillo, Fernando. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:53:y:2020:i:c:s0969698919306113.

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2020How consumers form product quality perceptions in absence of fixed posted prices: Interaction of product cues with seller reputation and third-party reviews. (2020). Nayak, J K ; Narwal, Preeti. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:52:y:2020:i:c:s0969698919301900.

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2020It takes two to tango: The role of customer empathy and resources to improve the efficacy of frontline employee empathy. (2020). Paramita, Widya ; Tran, Nam The ; Que, Thi Nguyet ; Ngo, Liem Viet. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:56:y:2020:i:c:s096969891930949x.

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2020Physical attractiveness of service employees and customer engagement in tourism industry. (2020). Li, Yaoqi ; Zhang, Chun ; Fang, Shujie. In: Annals of Tourism Research. RePEc:eee:anture:v:80:y:2020:i:c:s0160738319301136.

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2020An Empirical Study of Brand Fan Page Engagement Behaviors. (2020). Tsai, Kune-Muh ; Chen, Mei-Hui. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:1:p:434-:d:305713.

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2020MSR under Exogenous Shock: The Case of Covid-19 Pandemic. (2020). Mier, Mathias ; Azarova, Valeriya. In: ifo Working Paper Series. RePEc:ces:ifowps:_338.

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2020When retailers and manufacturers advertise together; examining the effect of co-operative advertising on ad reach and memorability. (2020). Faulkner, Margaret ; Cohen, Justin ; Romaniuk, Jenni ; Nguyen, Cathy. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:55:y:2020:i:c:s096969891831172x.

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2020Determining profitable products in the retail market with consideration of cash limitation and exhibition periods. (2020). Kiani, Gholam Hossain. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:55:y:2020:i:c:s0969698919310719.

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2020Consumers’ purchase decisions and employer image. (2020). Sukowski, Ukasz ; Sparks, Leigh ; Rybaczewska, Maria. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:55:y:2020:i:c:s0969698919313013.

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2020Product customization: A profile of consumer demand. (2020). Karpen, Ingo ; Sands, Sean ; Pallant, Jessica. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:54:y:2020:i:c:s0969698919311609.

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2020Exploring the Importance of Emotions Within Consumer Behaviour on the Czech Luxury Cosmetic Market. (2020). Purn, Michal ; Anderlova, Dorota. In: Acta Universitatis Agriculturae et Silviculturae Mendelianae Brunensis. RePEc:mup:actaun:actaun_2020068020363.

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2020Investigating conflicting online review information:evidence from Amazon.com. (2020). Rahmani, Vahid ; Kordrostami, Elika. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:55:y:2020:i:c:s0969698919313190.

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2020Consumer personality and lifestyles at the box office and beyond: How demographics, lifestyles and personalities predict movie consumption. (2020). Palomba, Anthony. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:55:y:2020:i:c:s096969891930462x.

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2020Getting a no-reply is also a reply: An investigation of unreplied consumer attributions. (2020). Slongo, Luiz Antonio ; Alba, George. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:54:y:2020:i:c:s0969698919314663.

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2020Examining the Moderating Effects of Green Marketing and Green Psychological Benefits on Customers’ Green Attitude, Value and Purchase Intention. (2020). Pham, Thi-That ; Wu, Wann-Yih ; Liao, Ying-Kai. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:18:p:7461-:d:411784.

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2020Green Supply Chain Performance Prediction Using a Bayesian Belief Network. (2020). Paul, Sanjoy Kumar ; Mahtab, Zuhayer ; Kabir, Golam ; Ali, Syed Mithun ; Rabbi, MD. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:3:p:1101-:d:316239.

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2020Factors Influencing the Willingness to Pay for Aquaponic Products in a Developed Food Market: A Structural Equation Modeling Approach. (2020). Meixner, Oliver ; Eichhorn, Theresa. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:8:p:3475-:d:349859.

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2020Comparing the temporal stability of behavioural expectation and behavioural intention in the prediction of consumers pro-environmental behaviour. (2020). Japutra, Arnold ; Ewing, Michael Thomas ; Thomas, Dominic ; Mahardika, Harryadin. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:54:y:2020:i:c:s0969698918310270.

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2020Taking Another Look at Airline CSR: How Required CSR and Desired CSR Affect Customer Loyalty in the Airline Industry. (2020). Roh, Taewoo ; Lee, Seojin Stacey ; Kim, Yaeri. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:10:p:4281-:d:362067.

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2020Identifying the critical factors of customer behavior: An integration perspective of marketing strategy and components of attitudes. (2020). Lin, Jun-You ; Liu, Chih-Hsing Sam ; Horng, Jeou-Shyan ; Chou, Sheng-Fang. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:55:y:2020:i:c:s0969698919310793.

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2020What drives customers’ post-purchase price search intention in the context of online price matching guarantees. (2020). Wang, Yi-Shun ; Liao, Yi-Wen ; Yeh, Ching-Hsuan ; Tseng, Timmy H ; Lin, Hsin-Hui. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:54:y:2020:i:c:s0969698919305740.

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2020Optimal image mix cues and their impacts on consumers’ purchase intention. (2020). Chaouali, Walid ; Amara, Nabil ; Souiden, Nizar. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:54:y:2020:i:c:s0969698919300980.

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2020Are New Shopping Centers Drivers of Development in Large Metropolitan Suburbs? The Interplay of Agglomeration and Competition Forces.. (2020). Mihaescu, Oana ; Oner, Ozge ; Korpi, Martin. In: Ratio Working Papers. RePEc:hhs:ratioi:0332.

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2020The Decline of Small Cities: Increased Competition from External Shopping Malls or Long-Term Negative Trends?. (2020). Rudholm, Niklas ; Mihaescu, Oana ; Daunfeldt, Sven-Olov. In: HFI Working Papers. RePEc:hhs:hfiwps:0010.

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2020IKEA entry - Effects on firms in retail and hospitality. (2020). Nilsson, Helena. In: HFI Working Papers. RePEc:hhs:hfiwps:0011.

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2020Here Today, Gone Tomorrow? Mapping and modeling the pop-up retail customer journey. (2020). Gunn, Frances ; Sedlezky, Sean ; Yu, Hong ; Heney, Chelsea ; Rudkowski, Janice. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:54:y:2020:i:c:s0969698918302686.

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2020Trust transfer from manufacturer to private label brand: The moderating role of grocery store format. (2020). Konuk, Faruk Anal. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:54:y:2020:i:c:s0969698919305168.

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2020Mediated-moderated effects: High and low store image, brand awareness, perceived value from mini and supermarkets retail stores. (2020). Eberle, Luciene ; Milan, Gabriel Sperandio ; de Toni, Deonir ; Graciola, Ana Paula. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:55:y:2020:i:c:s0969698919308793.

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2020Quality disclosure in the presence of strategic consumers. (2020). Yang, Ai-Feng ; Hu, Xiao-Jian ; Zhou, Yong-Wu ; Qiu, JU ; Zhao, JU. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:55:y:2020:i:c:s0969698919313220.

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2020Calorie labeling law and fast food chain performance: The value of capital responsiveness under sales volatility. (2020). Ojha, Divesh ; Struckell, Elisabeth M ; Patel, Pankaj C. In: Journal of Business Research. RePEc:eee:jbrese:v:117:y:2020:i:c:p:346-356.

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2020Cause-Related Marketing Influence on Consumer Loyalty in a Medium-Sized City. (2020). de Noronha, Teresa ; Mercade-Mele, Pere ; Molinillo, Sebastian. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:9:p:3632-:d:352726.

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2020Factors Influencing Social Media Users’ Continued Intent to Donate. (2020). Yu, Liangru ; Li, YI. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:3:p:879-:d:312726.

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2020Tourism value VS barriers to booking trips online. (2020). Libana-Cabanillas, Francisco ; Jimnez, Nadia ; San-Martn, Sonia. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:53:y:2020:i:c:s0969698919301444.

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2020US small retail businesses’ perception of competition: Looking through a lens of fear, confidence, or cooperation. (2020). Centrallo, Carol ; Kim, Hyejeong ; Han, Siyuan ; Byun, Sang-Eun. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:52:y:2020:i:c:s096969891830938x.

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2020CUSTOMER CITIZENSHIP BEHAVIOR: SCALE DEVELOPMENT AND VALIDATION. (2020). Sarioglu, Cuneyd Ikbal. In: Management and Marketing Journal. RePEc:aio:manmar:v:xviii:y:2020:i:1:p:57-72.

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2020Investigating the Role of Customer Co-Creation Behavior on Social Media Platforms in Rendering Innovative Services. (2020). Khajeheian, Datis ; Salamzadeh, Aidin ; Radfard, Soodabeh ; Ebrahimi, Pejman ; Moghadamzadeh, Ali. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:17:p:6926-:d:404177.

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2020To what extent do conspicuous consumption and status consumption reinforce the effect of self-image congruence on emotional brand attachment? Evidence from the Kingdom of Saudi Arabia. (2020). Klabi, Fethi. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:8:y:2020:i:2:d:10.1057_s41270-020-00073-9.

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2020Second-hand shopping and brand loyalty: The role of online collaborative redistribution platforms. (2020). Taga, Nadia ; Hallem, Yousra ; Abbes, Intissar. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:52:y:2020:i:c:s0969698919304564.

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2020Analysis of the Influence Factors on the Reputation of Food-Delivery Companies: Evidence from Romania. (2020). Tatarusanu, Maria ; Dospinescu, Octavian. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:10:p:4142-:d:360017.

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2020Optimization of Flight Rescheduling Problem under Carbon Tax. (2020). Rezg, Nidhal ; Turki, Sadok ; Kammoun, Mohamed Ali. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:14:p:5576-:d:382908.

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2020Examining customer engagement and brand intimacy in social media context. (2020). Lee, Fu-Yu ; Wang, Tien. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:54:y:2020:i:c:s0969698918311445.

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2020Data-driven simulation modeling of the checkout process in supermarkets: Insights for decision support in retail operations. (2020). Weron, Rafał ; Zabawa, Jacek ; Antczak, Tomasz. In: WORking papers in Management Science (WORMS). RePEc:ahh:wpaper:worms2016.

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2020How do consumers process digital display ads in-store? The effect of location, content, and goal relevance. (2020). Brengman, Malaika ; Willems, Kim ; van De, Stephanie. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:56:y:2020:i:c:s0969698920308298.

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2020The Scent of Art. Perception, Evaluation, and Behaviour in a Museum in Response to Olfactory Marketing. (2020). Pascual-Nebreda, Laura ; Lopez, Oscar Gonzalez ; Mayo, Jesus Perez ; PerezMayo, Jesus ; Miranda-Gonzalez, Francisco J ; Vega-Gomez, Francisco I. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:4:p:1384-:d:320238.

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2020Consumer motivations to purchase from benefit corporations (B Corps). (2020). Bianchi, Constanza ; Devenin, Veronica ; Reyes, Valentina. In: Corporate Social Responsibility and Environmental Management. RePEc:wly:corsem:v:27:y:2020:i:3:p:1445-1453.

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2020The consumer-based brand equity deconstruction and restoration process: Lessons from unliked brands. (2020). Chatzipanagiotou, Kalliopi ; Veloutsou, Cleopatra ; Christodoulides, George. In: Journal of Business Research. RePEc:eee:jbrese:v:111:y:2020:i:c:p:41-51.

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2020Point of adoption and beyond. Initial trust and mobile-payment continuation intention. (2020). Islam, A. K. M. Najmul, ; Mohan, Geetha ; Khalil, Ashraf ; Dhir, Amandeep ; Talwar, Shalini. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:55:y:2020:i:c:s0969698919312962.

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2020How virtual reality affects consumer choice. (2020). Pfeiffer, Thies ; Dietrich, Holger ; Peukert, Christian ; Meissner, Martin. In: Journal of Business Research. RePEc:eee:jbrese:v:117:y:2020:i:c:p:219-231.

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2020Social media monitoring: What can marketers learn from Facebook brand photos?. (2020). Wimble, Matt ; Rauschnabel, Philipp A ; Ahuvia, Aaron ; Kaiser, Carolin. In: Journal of Business Research. RePEc:eee:jbrese:v:117:y:2020:i:c:p:707-717.

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2020The distinct effects of gratitude and pride on donation choice and amount. (2020). Tjiptono, Fandy ; Septianto, Felix ; Paramita, Widya. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:53:y:2020:i:c:s0969698919310227.

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2020How virtual reality affects consumer choice. (2020). Pfeiffer, Thies ; Dietrich, Holger ; Peukert, Christian ; Meissner, Martin. In: Journal of Business Research. RePEc:eee:jbrese:v:117:y:2020:i:c:p:219-231.

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2020Adoption of augmented reality in online retailing and consumers’ product attitude: A cognitive perspective. (2020). Dong, Xuebing ; Deng, Nianqi ; Chai, Zeli ; Fan, Xiaojun. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:53:y:2020:i:c:s0969698919302127.

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2020Do airport staff helpfulness and communication generate behavioral loyalty in transfer passengers? A conditional mediation analysis. (2020). Azamela, John Coffie ; Xu, Hangyu ; Aboagye, Michael Osei ; Nataliia, Ihnatushchenko ; Fan, Chong-Jun ; Antwi, Collins Opoku. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:54:y:2020:i:c:s0969698919300438.

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2020Optimal image mix cues and their impacts on consumers’ purchase intention. (2020). Chaouali, Walid ; Amara, Nabil ; Souiden, Nizar. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:54:y:2020:i:c:s0969698919300980.

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2020YouTube vloggers’ popularity and influence: The roles of homophily, emotional attachment, and expertise. (2020). Skandrani, Hamida ; Massa, Elodie ; Ladhari, Riadh. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:54:y:2020:i:c:s0969698919303911.

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2020The influence of sharing versus self-use on the preference for different types of promotional offers. (2020). Wu, Yi-Chin ; Cheng, Yin-Hui ; Chuang, Shih-Chieh ; Pei, Annie. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:54:y:2020:i:c:s0969698919305296.

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2020The financial advice puzzle: The role of consumer heterogeneity in the advisor choice. (2020). Kolsarici, Ceren ; Amaral, Christopher. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:54:y:2020:i:c:s0969698919305326.

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2020What drives customers’ post-purchase price search intention in the context of online price matching guarantees. (2020). Wang, Yi-Shun ; Liao, Yi-Wen ; Yeh, Ching-Hsuan ; Tseng, Timmy H ; Lin, Hsin-Hui. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:54:y:2020:i:c:s0969698919305740.

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2020How augmented reality affects advertising effectiveness: The mediating effects of curiosity and attention toward the ad. (2020). Chen, Sixing ; Carlson, Jeffrey R ; Yang, Shuai. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:54:y:2020:i:c:s0969698919306149.

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2020Schema-ing with color and temperature: The effects of color-temperature congruity and the role of non-temperature associations. (2020). Spears, Nancy ; Ketron, Seth. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:54:y:2020:i:c:s096969891930894x.

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2020Can constructive deviance be empowered? A multi-level field study in Australian supermarkets. (2020). Recker, Jan ; Mertens, Willem. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:54:y:2020:i:c:s0969698919310811.

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2020Is showrooming really so terrible? start understanding showroomers. (2020). Vzquez-Casielles, Rodolfo ; Sanzo-Prez, Mara Jos ; Viejo-Fernndez, Nuria. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:54:y:2020:i:c:s096969891931197x.

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2020“Ill buy what shes #wearing†: The roles of envy toward and parasocial interaction with influencers in Instagram celebrity-based brand endorsement and social commerce. (2020). Ryu, Ehri ; Jin, Venus S. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:55:y:2020:i:c:s0969698918310087.

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2020The effect of attribute originality on consumers’ adoption intention of customization: The role of construal level. (2020). Chen, BO. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:55:y:2020:i:c:s0969698919306605.

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2020Storytelling, the scale of persuasion and retention: A neuromarketing approach. (2020). Pillai, Jayarethanam ; Lipscombe, Joe ; Driver, Nicholas ; Abraham, Christopher ; Thaichon, Park ; Hamelin, Nicolas. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:55:y:2020:i:c:s0969698919307179.

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2020Exploring customer sentiment regarding online retail services: A topic-based approach. (2020). Chang, Sue-Ting ; Wu, Jia-Jhou. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:55:y:2020:i:c:s096969891930997x.

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2020Antecedents and consequents of consumers not adopting e-commerce. (2020). Mainardes, Emerson ; Correia, Rogrio Dias ; de Souza, Irailton Melo. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:55:y:2020:i:c:s0969698919310434.

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2020Identifying the critical factors of customer behavior: An integration perspective of marketing strategy and components of attitudes. (2020). Lin, Jun-You ; Liu, Chih-Hsing Sam ; Horng, Jeou-Shyan ; Chou, Sheng-Fang. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:55:y:2020:i:c:s0969698919310793.

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2020Virtual reality through the customer journey: Framework and propositions. (2020). Smith, Dale ; Sigurdsson, Valdimar ; Andreassen, Tor W ; Clark, Moira K ; Hollebeek, Linda D. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:55:y:2020:i:c:s0969698919312159.

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2020Examining key drivers of consumer experience with (non-financial) digital services—An exploratory study. (2020). Alamoudi, Hawazen O ; Alharthi, Majed D ; Shaikh, Aijaz A. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:55:y:2020:i:c:s0969698919312287.

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2020Investigating conflicting online review information:evidence from Amazon.com. (2020). Rahmani, Vahid ; Kordrostami, Elika. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:55:y:2020:i:c:s0969698919313190.

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2020The effect of time-varying factors on promotional activity in the German milk market. (2020). Holzer, Patrick Sebastian. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:55:y:2020:i:c:s096969891931505x.

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2020Brand addiction in the contexts of luxury and fast-fashion brands. (2020). el Khansa, Zeinab ; Cui, Charles Chi ; Majdalani, Joelle ; Mrad, Mona. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:55:y:2020:i:c:s0969698919315164.

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2020Influencer marketing: Social media influencers as human brands attaching to followers and yielding positive marketing results by fulfilling needs. (2020). Lim, Heejin ; Chong, Sze Man ; Cuevas, Leslie M ; Ki, Chung-Wha. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:55:y:2020:i:c:s0969698920300059.

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2020Exploring the determinants of usage continuance willingness for location-based apps: A case study of bicycle-based exercise apps. (2020). Li, Wan-Chen ; Hsiao, Kuo-Lun ; Chen, Chia-Chen . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:55:y:2020:i:c:s0969698920300722.

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2020An exploratory investigation of factors affecting and best predicting the renewed adoption of mobile wallets. (2020). Mombeuil, Claudel. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:55:y:2020:i:c:s0969698920302496.

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2020Bridging the valuescape with digital technology: A mixed methods study on customers’ value creation process in the physical retail space. (2020). Wstlund, Erik ; Andersson, Pernille K ; Otterbring, Tobias ; Trischler, Jessica Westman ; Njd, Sture. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:56:y:2020:i:c:s0969698919307155.

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2020Recipes for achieving customer loyalty: A qualitative comparative analysis of the dimensions of customer experience. (2020). Rolland, Sylvie ; Pekovic, Sanja. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:56:y:2020:i:c:s0969698919310562.

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2020Shopping and cross-shopping practices in Hanoi Vietnam: An emerging urban market context. (2020). Sirieix, Lucie ; Tran, Van Hai. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:56:y:2020:i:c:s096969891931183x.

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2020Feeling hungry? lets order through mobile! examining the fast food mobile commerce in China. (2020). Junaid, Muhammad ; Fu, Guoqun ; Ansari, Aisha Rehman ; Akram, Umair. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:56:y:2020:i:c:s0969698919312378.

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2020Revisiting customer analytics capability for data-driven retailing. (2020). Yanamandram, Venkata ; Akter, Shahriar ; Hossain, Md Afnan. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:56:y:2020:i:c:s0969698919314523.

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2020Privacy threats with retail technologies: A consumer perspective. (2020). Scarpi, Daniele ; Pizzi, Gabriele. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:56:y:2020:i:c:s0969698919314614.

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2020Exploring the effect of Starbucks green marketing on consumers purchase decisions from consumers’ perspective. (2020). Su, Zheng-Cheng ; Chen, Pao-Zhen ; Zheng, Yu-Lin ; Lin, Guan-Yi ; Tsai, Pei-Hsuan. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:56:y:2020:i:c:s0969698920303313.

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2020Implementation of Lean Management as a Tool for Decrease of Energy Consumption and CO 2 Emissions in the Fast Food Restaurant. (2020). Orynycz, Olga ; Prystasz, Miron ; Tucki, Karol. In: Energies. RePEc:gam:jeners:v:13:y:2020:i:5:p:1184-:d:328574.

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2020The Impact of the Physical Attractiveness and Intellectual Competence on Loyalty. (2020). Huang, Jiun-Hau ; Chang, Jia-Yu ; Wu, Pei-Shan ; Yu, Cheng ; Lee, Chun-Chang ; Yeh, Wen-Chih. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:10:p:3970-:d:357120.

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2020Sustainability and Branding in Retail: A Model of Chain of Effects. (2020). Vazquez-Carrasco, Rosario ; Valera-Blanes, Guadalupe ; Olavarria-Jaraba, Ana ; Flores-Hernandez, Alfredo. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:14:p:5800-:d:386593.

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2020The Effect of the Perceived Utility of a Management Control System with a Broad Scope on the Use of Food Waste Information and on Financial and Non-Financial Performances in Restaurants. (2020). Lattanzi, Pamela ; da Rosa, Fabricia Silva ; Lunkes, Rogerio Joo . In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:15:p:6242-:d:393979.

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2020Mapping the Sharing Economy in China. (2020). Yang, Zhe ; Wang, Maofu ; Liu, Chan. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:16:p:6333-:d:395402.

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2020The Intention to Use Fitness and Physical Activity Apps: A Systematic Review. (2020). Grimaldi-Puyana, Moises ; Valantine, Irena ; Garcia-Fernandez, Jeronimo ; Angosto, Salvador. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:16:p:6641-:d:400004.

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2020A Systematic Literature Review. Relationships between the Sharing Economy, Sustainability and Sustainable Development Goals. (2020). Marimon, Frederic ; Bastida, Ramon ; Boar, Andrei. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:17:p:6744-:d:401518.

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2020Social Media and IOT Wearables in Developing Marketing Strategies. Do SMEs Differ From Large Enterprises?. (2020). Zgur, Ion Daniel ; Strat, Vasile Alecsandru ; Moise, Daniel ; Georgescu, Bogdan ; Bucur, Mihaela ; Maiorescu, Irina. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:18:p:7292-:d:409504.

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2020Traditional or Fast Foods, Which One Do You Choose? The Roles of Traditional Value, Modern Value, and Promotion Focus. (2020). Nguyen, Hoang Viet ; Chou, Tsung Piao ; Chen, Chia-Pin ; Bu, Xiangzhi. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:18:p:7549-:d:413016.

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Recent citations received in 2019

YearCiting document
2019The Consumers of Green Products. The Case of Romanian Moldavia Counties. (2019). Boldureanu, Gabriela ; Roman, Teodora ; Manolica, Adriana ; Pagliacci, Mario . In: The AMFITEATRU ECONOMIC journal. RePEc:aes:amfeco:v:21:y:2019:i:s13:p:830.

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2019Integrating Augmented Reality in the Social Media Platforms. The Users’ Perspective. (2019). Constantin, Cristinel Petrisor ; Tescasiu, Bianca ; TECAU, Alina Simona . In: Risk in Contemporary Economy. RePEc:ddj:fserec:y:2019:p:442-448.

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2019Understanding the Intention to Use Netflix: An Extended Technology Acceptance Model Approach. (2019). Turkcan, Hulya ; Ince, Oguzhan ; Cebeci, Ufuk. In: International Review of Management and Marketing. RePEc:eco:journ3:2019-06-21.

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2019How self-success drives luxury demand: An integrated model of luxury growth and country comparisons. (2019). Valette-Florence, Pierre ; Kapferer, Jean-Noel. In: Journal of Business Research. RePEc:eee:jbrese:v:102:y:2019:i:c:p:273-287.

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2019Antecedents and consequences of shoppers attitude toward branded store-within-stores: An exploratory framework. (2019). Becerra, Enrique P ; Badrinarayanan, Vishag. In: Journal of Business Research. RePEc:eee:jbrese:v:105:y:2019:i:c:p:189-200.

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2019Unfolding the characteristics of incentivized online reviews. (2019). Henriques, Roberto ; Moro, Srgio ; Guerreiro, Joo ; Costa, Ana. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:47:y:2019:i:c:p:272-281.

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2019Are customers still with us? The influence of optimum stimulation level and IT-specific traits on mobile banking discontinuous usage intentions. (2019). Aboagye, Michael Osei ; Antwi, Collins Opoku ; Fang, Jiaming ; Avornyo, Philip ; Boadi, Evans Asante. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:47:y:2019:i:c:p:348-360.

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2019In-store experience quality and perceived credibility: A green retailer context. (2019). Polonsky, Micheal Jay ; Kumar, Prashant. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:49:y:2019:i:c:p:23-34.

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2019How country of origins of food products compete and grow. (2019). Corsi, Armando ; Trinh, Giang ; Lockshin, Larry. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:49:y:2019:i:c:p:231-241.

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2019How green marketing, perceived motives and incentives influence behavioral intentions. (2019). Hsu, Chia-Lin ; Chang, Kuo-Chien ; Chen, Mu-Chen. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:49:y:2019:i:c:p:336-345.

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2019Multi-sided marketplaces and the transformation of retail: A service systems perspective. (2019). Mitronen, Lasse ; Hnninen, Mikko ; Kwan, Stephen K. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:49:y:2019:i:c:p:380-388.

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2019Measuring social media influencer index- insights from facebook, Twitter and Instagram. (2019). Bansal, Shivam ; Arora, Anuja ; Dwivedi, Yogesh ; Aswani, Reema ; Kandpal, Chandrashekhar. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:49:y:2019:i:c:p:86-101.

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2019A new model for assessing the impact of the urban intelligent transportation system, farmers’ knowledge and business processes on the success of green supply chain management system for urban d. (2019). Khorraminia, Marieh ; Rajabion, Lila ; Molavi, Homa ; Ghafouri-Azar, Mona ; Andjomshoaa, Amineh. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:50:y:2019:i:c:p:154-162.

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2019Do altruistic and egoistic values influence consumers’ attitudes and purchase intentions towards eco-friendly packaged products? An empirical investigation. (2019). Choudhary, Sangita ; Prakash, Gyan ; Panda, Tapan Kumar ; Rehman, Syed Abdul ; Garza-Reyes, Jose Arturo ; Kumar, Anil. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:50:y:2019:i:c:p:163-169.

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2019The interactive effect of emotional appeals and past performance of a charity on the effectiveness of charitable advertising. (2019). Tjiptono, Fandy ; Septianto, Felix. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:50:y:2019:i:c:p:189-198.

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2019The reinforcing and aversive consequences of customer experience. The role of consumer confusion. (2019). Foxall, Gordon R ; Anninou, Ioanna. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:51:y:2019:i:c:p:139-151.

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2019Motivations for customer revisit behavior in online review comments: Analyzing the role of user experience using big data approaches. (2019). Park, Eunil. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:51:y:2019:i:c:p:14-18.

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2019Determinants of customer satisfaction with airline services: An analysis of customer feedback big data. (2019). del Pobil, Angel P ; Bae, Kunwoo ; Jeong, Nam Jeong ; Kim, Jina ; Jang, Yeonju ; Park, Eunil. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:51:y:2019:i:c:p:186-190.

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2019Consumer behaviour and disposition decisions: The why and how of smartphone disposition. (2019). Tan, Sharon Rebecca ; Chuah, Francis ; Thaichon, Park ; Ting, Hiram. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:51:y:2019:i:c:p:212-220.

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2019Restaurant information cues, Diners’ expectations, and need for cognition: Experimental studies of online-to-offline mobile food ordering. (2019). Huang, Yinghua ; Xu, Xianying. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:51:y:2019:i:c:p:231-241.

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2019Young mothers’ acceptance of herbal food supplements: Centred on preventive health behaviour for children. (2019). Marimuthu, Malliga. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:51:y:2019:i:c:p:311-319.

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2019In search of status: Unpacking the relationship of status with individualism-collectivism, counterconformity motivations and life satisfaction. (2019). O'Cass, Aron ; Siahtiri, Vida ; Nabi, Nazia. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:51:y:2019:i:c:p:378-386.

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2019Evaluating consumer attitudes toward electromobility and the moderating effect of perceived consumer effectiveness. (2019). Garca-Maroto, Inmaculada ; Muoz-Leiva, Francisco ; Libana-Cabanillas, Francisco Jos ; Higueras-Castillo, Elena. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:51:y:2019:i:c:p:387-398.

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2019Experiential quality, experiential psychological states and experiential outcomes in an unmanned convenience store. (2019). Cheng, Ching-Chan ; Ai, Chi-Han ; Wu, Hung-Che. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:51:y:2019:i:c:p:409-420.

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2019Is money the biggest driver? Uncovering motives for engaging in online collaborative consumption retail models for apparel. (2019). Joyner, Cosette M ; Park, Hyejune. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:51:y:2019:i:c:p:42-50.

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2019Service order allocation under uncertain demand: Risk aversion, peer competition, and relationship strength. (2019). Wei, Wanying ; Shen, Xinran ; Liu, Weihua ; Wang, DI. In: Transportation Research Part E: Logistics and Transportation Review. RePEc:eee:transe:v:130:y:2019:i:c:p:293-311.

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2019Main Determinants of Shaping the Quality of Air Transport Services. (2019). Kobyka, Agata ; Mazurek-Kusiak, Anna ; Hawlena, Joanna. In: European Research Studies Journal. RePEc:ers:journl:v:xxii:y:2019:i:3:p:168-185.

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2019Communication Factors Affecting Tourist Adoption of Social Network Sites. (2019). Gebsombut, Nathatenee ; Ho, Chien-Ta Bruce. In: Sustainability. RePEc:gam:jsusta:v:11:y:2019:i:15:p:4198-:d:254523.

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2019Modified Pyramid of CSR for Corporate Image and Customer Loyalty: Focusing on the Moderating Role of the CSR Experience. (2019). Roh, Taewoo ; Kim, Yaeri ; Lee, Seojin Stacey. In: Sustainability. RePEc:gam:jsusta:v:11:y:2019:i:17:p:4745-:d:262553.

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2019Spatial Correlation Network of Format in the Central Districts of a Megacity: The Case of Shanghai. (2019). Zhang, Zhonghu ; Yang, Junyan ; Hu, Xinyu. In: Sustainability. RePEc:gam:jsusta:v:11:y:2019:i:19:p:5191-:d:269586.

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2019Consumer Habits of Local Food: Perspectives from Northern Sweden. (2019). Skoglund, Wilhelm ; Marciano, Claudio ; Laven, Daniel ; Lagana, Valentina Rosa ; Nicolosi, Agata . In: Sustainability. RePEc:gam:jsusta:v:11:y:2019:i:23:p:6715-:d:291356.

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2019Modeling the Consumers Opinion Influence in Online Social Media in the Case of Eco-friendly Products. (2019). Crciun, Liliana ; TRIC, Carmen Lenua ; Cotfas, Liviu-Adrian ; Delcea, Camelia ; Molanescu, Anca Gabriela. In: Sustainability. RePEc:gam:jsusta:v:11:y:2019:i:6:p:1796-:d:216984.

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2019The effect of customer relationship management practices on airline customer loyalty. (2019). Abou-Shouk, Mohamed ; Salah, Marwa. In: Post-Print. RePEc:hal:journl:hal-02454932.

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2019EFFECTS OF INFLUENCE OF ECONOMIC AND TECHNOLOGICAL DEVELOPMENT OF IT SEGMENTS ON DIGITAL TRANSFORMATION OF RETAIL TRADE. (2019). Manukov, Anton ; Bakeev, Murat ; Lola, Inna S. In: HSE Working papers. RePEc:hig:wpaper:102sti2019.

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2019Hizmet Kalitesi ile Algılanan Değer Arasındaki İlişkide Kuşağın Moderatör Etkisi: Havayolu Endüstrisinde X ve Y Kuşağı Üzerine Bir Araştırma. (2019). Erturgut, Ramazan ; Gurler, Hasan Emin. In: Istanbul Business Research. RePEc:ist:ibsibr:v:48:y:2019:i:2:p:335-365.

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2019An empirical analysis of mobile banking adoption in Vietnam. (2019). Thuy, Ngo Thi ; Hieu, Vo Thi ; Vuong, Bui Nhat. In: OSF Preprints. RePEc:osf:osfxxx:6dzyq.

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2019The effect of customer relationship management practices on airline customer loyalty. (2019). Abou-Shouk, Mohamed A ; Salah, Marwa. In: MPRA Paper. RePEc:pra:mprapa:98032.

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2019Online Grocery Shopping Acceptance: The Impact on The Perception of New Technologies and Loyalty in Retailing. (2019). Bauerova, Radka. In: Central European Business Review. RePEc:prg:jnlcbr:v:2019:y:2019:i:3:id:216:p:18-34.

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2019Effect of Customer Experiences on Consumer Purchase Intention. (2019). Mohseni, Zahra ; Esmaeilpour, Majid. In: Romanian Economic Journal. RePEc:rej:journl:v:22:y:2019:i:73:p:19-38.

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2019Modelling the factors influencing the service quality in supermarkets. (2019). Abhishek, Dev R ; Mahadevan, G ; Suresh, M. In: International Journal of System Assurance Engineering and Management. RePEc:spr:ijsaem:v:10:y:2019:i:6:d:10.1007_s13198-019-00897-4.

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2019The impact of mobility, risk, and cost on the users’ intention to adopt mobile payments. (2019). Huang, Danyu ; Wang, Meng ; Liu, Yong ; Yang, Hua. In: Information Systems and e-Business Management. RePEc:spr:infsem:v:17:y:2019:i:2:d:10.1007_s10257-019-00449-0.

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2019The effect of customer relationship management practices on airline customer loyalty. (2019). Abou-Shouk, Mohamed A ; Salah, Marwa. In: EconStor Open Access Articles. RePEc:zbw:espost:215629.

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Recent citations received in 2018

YearCiting document
2018Consumer preferences of sustainability labeled cut roses in Germany. (2018). Menrad, Klaus ; Lampert, P ; Berki-Kiss, D. In: 2018 Conference, July 28-August 2, 2018, Vancouver, British Columbia. RePEc:ags:iaae18:276044.

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2018Customer experience with farmers’ markets: what hashtags can reveal. (2018). Pilar, Ladislav ; Polakova, Jana ; Ticha, Ivana ; Rojik, Stanislav ; Balcarova, Tereza. In: International Food and Agribusiness Management Review. RePEc:ags:ifaamr:274992.

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2018
2018Antecedents to the adoption of augmented reality smart glasses: A closer look at privacy risks. (2018). Rauschnabel, Philipp A ; Ro, Young K ; He, Jun. In: Journal of Business Research. RePEc:eee:jbrese:v:92:y:2018:i:c:p:374-384.

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2018Examining the role of consumer hope in explaining the impact of perceived brand value on customer–brand relationship outcomes in an online retailing environment. (2018). Fazal, Syed Muhammad ; Kelly, Louise ; Grimmer, Martin ; Mortimer, Gary ; Ahmadi, Hormoz . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:41:y:2018:i:c:p:101-111.

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2018Electronic word-of-mouth and the brand image: Exploring the moderating role of involvement through a consumer expectations lens. (2018). Krishnamurthy, Anup ; Kumar, Ramesh S. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:43:y:2018:i:c:p:149-156.

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2018Providing sustainability information in shopping situations contributes to sustainable decision making: An empirical study with choice-based conjoint analyses. (2018). Stckigt, Gerrit ; Brand, Matthias ; Schiebener, Johannes. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:43:y:2018:i:c:p:188-199.

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2018Using the Evaluative Space Grid to better capture manifest ambivalence in customer satisfaction surveys. (2018). Audrezet, Alice ; Parguel, Batrice. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:43:y:2018:i:c:p:285-295.

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2018The role of store image, perceived quality, trust and perceived value in predicting consumers’ purchase intentions towards organic private label food. (2018). Konuk, Faruk Anal. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:43:y:2018:i:c:p:304-310.

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2018Unveiling the features of successful eBay smartphone sellers. (2018). Silva, Ana Teresa ; Cortez, Paulo ; Rita, Paulo ; Moro, Srgio. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:43:y:2018:i:c:p:311-324.

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2018We ARe at home: How augmented reality reshapes mobile marketing and consumer-brand relationships. (2018). Scholz, Joachim ; Duffy, Katherine. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:44:y:2018:i:c:p:11-23.

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2018Marketing video-enabled social media as part of your e-recruitment strategy: Stop trying to be trendy. (2018). van Esch, Patrick ; Mente, Margaret. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:44:y:2018:i:c:p:266-273.

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2018Understanding Chinese consumer adoption of apparel mobile commerce: An extended TAM approach. (2018). Chi, Ting. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:44:y:2018:i:c:p:274-284.

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2018Faith-filled brands: The interplay of religious branding and brand engagement in the self-concept. (2018). Liu, Richie L ; Minton, Elizabeth A. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:44:y:2018:i:c:p:305-314.

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2018Understanding moderating effects in increasing share-of-wallet and word-of-mouth: A case study of Lidl grocery retailer. (2018). Shaikh, Aijaz A ; Hkkinen, Juho ; Karjaluoto, Heikki. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:44:y:2018:i:c:p:45-53.

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2018The more things change the more they stay the same: A replicated study of small retail firm resources. (2018). Grimmer, Louise ; Mortimer, Gary. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:44:y:2018:i:c:p:54-63.

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2018What loyal women (and men) want: The role of gender and loyalty program characteristics in driving store loyalty. (2018). Vilches-Montero, Sonia ; Chao, Chih-Wei ; Bravo-Olavarria, Renzo ; Pandit, Ameet. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:44:y:2018:i:c:p:64-70.

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2018Experience Design Board: A tool for visualizing and designing experience-centric service delivery processes. (2018). Lim, Chiehyeon ; Kim, Kwang-Jae. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:45:y:2018:i:c:p:142-151.

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2018A new approach to segmenting multichannel shoppers in Korea and the U.S.. (2018). Park, Joonyong ; Kim, Renee B. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:45:y:2018:i:c:p:163-178.

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2018Managing value co-creation in consumer service systems within smart retail settings. (2018). Bassano, Clara ; Pietronudo, Maria Cristina ; Spohrer, James C ; Piciocchi, Paolo. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:45:y:2018:i:c:p:190-197.

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2018Fluent contextual image backgrounds enhance mental imagery and evaluations of experience products. (2018). Maier, Erik ; Dost, Florian. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:45:y:2018:i:c:p:207-220.

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2018Exploring reviews and review sequences on e-commerce platform: A study of helpful reviews on Amazon.in. (2018). Kaushik, Kapil ; Dwivedi, Yogesh K ; Rana, Nripendra P ; Mishra, Rajhans . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:45:y:2018:i:c:p:21-32.

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2018Willingness to pay more for green products: The interplay of consumer characteristics and customer participation. (2018). Wei, Shuqin ; Jancenelle, Vivien E ; Ang, Tyson. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:45:y:2018:i:c:p:230-238.

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2018The importance of customer citizenship behaviour in the modern retail environment: Introducing and testing a social exchange model. (2018). van Tonder, Estelle ; de Beer, Leon Tielman ; Lisita, Inonge Theresa ; Saunders, Stephen graham . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:45:y:2018:i:c:p:92-102.

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2018Antecedents of Trust in Organic Foods: The Mediating Role of Food Related Personality Traits. (2018). Ayyub, Samia ; Asif, Muhammad ; Wang, Xuhui. In: Sustainability. RePEc:gam:jsusta:v:10:y:2018:i:10:p:3597-:d:174484.

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2018Constituents and Consequences of Online-Shopping in Sustainable E-Business: An Experimental Study of Online-Shopping Malls. (2018). Ijaz, Muhammad Fazal ; Rhee, Jongtae. In: Sustainability. RePEc:gam:jsusta:v:10:y:2018:i:10:p:3756-:d:176534.

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2018CSR and Customer Outcomes: The Mediating Role of Customer Engagement. (2018). Abbas, Moazzam ; Hussain, Sayyed Sadaqat ; Gao, Yongqiang. In: Sustainability. RePEc:gam:jsusta:v:10:y:2018:i:11:p:4243-:d:183491.

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2018Incorporation of Circular Aspects into Product Design and Labelling: Consumer Preferences. (2018). Bovea, Maria D ; Diaz-Avalos, Carlos ; Braulio-Gonzalo, Marta ; Juan, Pablo ; Perez-Belis, Victoria ; Ibaez-Fores, Valeria. In: Sustainability. RePEc:gam:jsusta:v:10:y:2018:i:7:p:2311-:d:156183.

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2018Organic Private Labels as Sources of Competitive Advantage—The Case of International Retailers Operating on the Polish Market. (2018). Krajewski, Karol ; Szlachciuk, Julita ; Bobola, Agnieszka ; Wistak, Ewa ; Stangierska, Dagmara ; Witkowska, Monika ; Czeczotko, Maksymilian ; Akowska-Biemans, Sylwia ; Gorska-Warsewicz, Hanna. In: Sustainability. RePEc:gam:jsusta:v:10:y:2018:i:7:p:2338-:d:156464.

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2018Foodservice in a UNESCO Site: The Restaurateurs’ Perception on Communication and Promotion Tools. (2018). Peira, Giovanni ; Bonadonna, Alessandro ; Pairotti, Maria Beatrice ; Beltramo, Riccardo . In: Sustainability. RePEc:gam:jsusta:v:10:y:2018:i:8:p:2911-:d:164132.

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2018The Influence of Cognitive Dimensions on the Consumer-SME Relationship: A Sustainability-Oriented View. (2018). Caputo, Francesco ; Sarno, Debora ; Carrubbo, Luca. In: Sustainability. RePEc:gam:jsusta:v:10:y:2018:i:9:p:3238-:d:168961.

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2018How Does Big-Box Entry Affect Labor Productivity in Durable Goods Retailing? A Synthetic Control Approach.. (2018). Kenneth, Carling ; Li, Yuijao ; Rudholm, Niklas. In: HUI Working Papers. RePEc:hhs:huiwps:0130.

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2018Agglomeration economies in urban retailing: Are there productivity spillovers when big-box retailers enter urban markets?. (2018). Rudholm, Niklas ; Mihaescu, Oana ; Hkansson, Johan ; Li, Yujiao. In: HUI Working Papers. RePEc:hhs:huiwps:0137.

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2018RESEARCH ONLINE - PURCHASE OFFLINE - A PHENOMENON AMONG THE YOUNG GENERATION IN THE E-COMMERCE SECTOR. (2018). Stanislawski, Robert ; Szymanski, Grzegorz . In: Economy & Business Journal. RePEc:isp:journl:v:12:y:2018:i:1:p:185-192.

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2018Proud volunteers: the role of self- and vicarious-pride in promoting volunteering. (2018). Septianto, Felix ; Tugiman, Nursafwah ; Seo, Yuri ; Sung, Billy. In: Marketing Letters. RePEc:kap:mktlet:v:29:y:2018:i:4:d:10.1007_s11002-018-9472-7.

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2018Models of Customers Satisfaction with Supermarkets in Poland. (2018). Biesok, Grzegorz ; Wyrod-Wrobel, Jolanta. In: European Journal of Business Science and Technology. RePEc:men:journl:v:4:y:2018:i:1:p:81-92.

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2018The Effect of Internet Marketing Capabilities on the Export Performance of SMEs. (2018). Satvati, Shadi Razavi ; Firouzeh, Hajaliakbari. In: Business Management and Strategy. RePEc:mth:bmsmti:v:9:y:2018:i:2:p:40-53.

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2018Analytics from our scholarly closets: the connections between data, information, and knowledge. (2018). Krishen, Anjala S ; Petrescu, Maria. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:6:y:2018:i:1:d:10.1057_s41270-018-0029-7.

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2018Towards a better understanding of mobile banking: the impact of customer experience on trust and commitment. (2018). Arcand, Manon ; Tep, Sandrine Prom ; Brun, Isabelle ; Rajaobelina, Lova. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:23:y:2018:i:3:d:10.1057_s41264-018-0051-z.

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2018The customer experience ecosystem in two cultural contexts. (2018). Furrer, Olivier ; Barari, Mojtaba. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:23:y:2018:i:3:d:10.1057_s41264-018-0053-x.

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2018ROLE OF NEED FOR CLOSURE ON PERCEIVED PRICE FAIRNESS. (2018). Shaw, Sayanti. In: Proceedings of the INTERNATIONAL MANAGEMENT CONFERENCE. RePEc:rom:mancon:v:12:y:2018:i:1:p:797-806.

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2018Barriers to Reverse Logistics in the Computer Supply Chain Using Interpretive Structural Model. (2018). Ali, Syed Mithun ; Zahan, Nuzhat ; Rahman, Towfique ; Abdul, MD ; Arafin, Asraf. In: Global Journal of Flexible Systems Management. RePEc:spr:gjofsm:v:19:y:2018:i:1:d:10.1007_s40171-017-0176-2.

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2018Modeling the effects of dynamic group influence on shopper zone choice, purchase conversion, and spending. (2018). Zhang, Xiaoling ; Burke, Raymond R ; Li, Shibo. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:46:y:2018:i:6:d:10.1007_s11747-018-0590-9.

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Recent citations received in 2017

YearCiting document
2017Revision and Validation of Retail Service Quality Scale in Branchless Banking. (2017). Hunjra, Ahmed ; Azam, Rauf i ; Ali, Tehreem. In: Business & Economic Review. RePEc:bec:imsber:v:9:y:2017:i:3:p:184-216.

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2017FACEBOOK ADVERTISING, RELATIONSHIP BETWEEN TYPES OF MESSAGE, BRAND ATTITUDE AND PERCEIVED BUYING RISK. (2017). Anastasiei, Bogdan ; Dospinescu, Nicoleta. In: Annals - Economy Series. RePEc:cbu:jrnlec:y:2017:v:6:p:18-26.

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2017Multi-Product Category Choices Labeled for Ecological Footprints: Exploring Psychographics and Evolved Psychological Biases for Characterizing Latent Consumer Classes. (2017). Grebitus, Carola ; Peschel, A O ; Steiner, B E. In: Ecological Economics. RePEc:eee:ecolec:v:140:y:2017:i:c:p:251-264.

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2017Mitigating customers’ negative responses to physical presence reduction. (2017). Tojib, Dewi ; Khajehzadeh, Saman . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:37:y:2017:i:c:p:109-118.

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2017Multi-sensory congruent cues in designing retail store atmosphere: Effects on shoppers’ emotions and purchase behavior. (2017). Helmefalk, Miralem ; Hultn, Bertil. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:38:y:2017:i:c:p:1-11.

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2017Consumer emotions: Determinants and outcomes in a shopping mall. (2017). Das, Gopal ; Varshneya, Geetika. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:38:y:2017:i:c:p:177-185.

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2017An integrated retailer image and brand equity framework: Re-examining, extending, and restructuring retailer brand equity. (2017). Anselmsson, Johan ; Tunca, Burak ; Burt, Steve. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:38:y:2017:i:c:p:194-203.

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2017How organizational identification among retail employees is affected by advertising. (2017). ROSENGREN, SARA ; Bondesson, Niklas. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:38:y:2017:i:c:p:204-209.

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2017A contextual perspective on consumers perceived usefulness: The case of mobile online shopping. (2017). Sohn, Stefanie. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:38:y:2017:i:c:p:22-33.

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2017The effect of a limited-edition offer following brand dilution on consumer attitudes toward a luxury brand. (2017). Shin, Hyunju ; Mothersbaugh, David ; Eastman, Jacqueline K. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:38:y:2017:i:c:p:59-70.

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2017Consumer response to price changes in higher-priced brands. (2017). Huang, Ava ; Greenacre, Luke ; Lockshin, Larry ; Dawes, John . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:39:y:2017:i:c:p:1-10.

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2017The battle of traditional retailers versus discounters: The role of PL tiers. (2017). Verboven, Frank ; Hkelekli, Gizem ; Lamey, Lien. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:39:y:2017:i:c:p:11-22.

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2017Does opinion leadership influence service evaluation and loyalty intentions? Evidence from an arts services provider. (2017). Flores-Zamora, Javier ; Garca-Madariaga, Jess. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:39:y:2017:i:c:p:114-122.

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2017Channels for search and purchase: Does mobile Internet matter?. (2017). Swait, Joffre ; Singh, Sonika. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:39:y:2017:i:c:p:123-134.

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2017Health and cosmetics: Investigating consumers’ values for buying organic personal care products. (2017). Mutum, Dilip ; Nguyen, Bang ; Soon, Pat Chen ; Ghazali, Ezlika . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:39:y:2017:i:c:p:154-163.

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2017Exploring the origin of retail stores in Europe: Evidence from Southern Italy from the 6th century BCE to the 3rd century BCE. (2017). Pantano, Eleonora ; Dennis, Charles. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:39:y:2017:i:c:p:243-249.

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2017Smartphones and the reconfiguration of retailscapes: Stores, shopping, and digitalization. (2017). Fuentes, Christian ; Svingstedt, Anette ; Bckstrm, Kristina. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:39:y:2017:i:c:p:270-278.

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2017Omnichannel-based promotions’ effects on purchase behavior and brand image. (2017). Blom, Angelica ; Hess, Ronald L ; Lange, Fredrik . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:39:y:2017:i:c:p:286-295.

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2017Fostering Employee Pro-Environmental Behaviour: Does Emotional Intelligence Matters?. (2017). Aziz, Faiq ; Baskaran, Shathees ; Mahadi, Nomahaza. In: International Journal of Academic Research in Business and Social Sciences. RePEc:hur:ijarbs:v:7:y:2017:i:10:p:567-575.

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2017The Role of Utilitarian and Hedonic Values on Users Continued Usage and Purchase Intention in a Social Commerce Environment. (2017). Chen, Wen-Kuo ; Chang, Dong-Shang. In: Journal of Economics and Management. RePEc:jec:journl:v:13:y:2017:i:2:p:193-220.

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2017Using Multiple Correspondence Analysis to Evaluate Selected Aspects of Behaviour of Consumers Purchasing Local Food Products. (2017). Anova, Petra ; Laputkova, Adriana ; Svobodova, Jitka. In: Acta Universitatis Agriculturae et Silviculturae Mendelianae Brunensis. RePEc:mup:actaun:actaun_2017065062083.

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2017Understanding nature of store ambiance and individual impulse buying tendency on impulsive purchasing behaviour: an emerging market perspective. (2017). Parsad, Chandan ; Tata, Vijay Sai ; Prashar, Sanjeev. In: DECISION: Official Journal of the Indian Institute of Management Calcutta. RePEc:spr:decisn:v:44:y:2017:i:4:d:10.1007_s40622-017-0168-2.

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2017Augmenting the eye of the beholder: exploring the strategic potential of augmented reality to enhance online service experiences. (2017). Hilken, Tim ; Keeling, Debbie I ; Mahr, Dominik ; Chylinski, Mathew ; de Ruyter, KO. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:6:d:10.1007_s11747-017-0541-x.

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2017Investigating the Impact of Service Quality Dimensions on Reputation and Brand Trust. (2017). Esmaeilpour, Majid ; Mirzaei, Mahnaz ; Sayadi, Amrollah. In: International Journal of Business and Economic Sciences Applied Research (IJBESAR). RePEc:tei:journl:v:10:y:2017:i:3:p:7-17.

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