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Citation Profile [Updated: 2022-01-09 21:43:50]
5 Years H
6
Impact Factor
0.08
5 Years IF
0.07
Data available in this report

[Raw data] [50 most cited papers] [50 most relevant papers] [cites used to compute IF] [Recent citations ][Frequent citing series ] [more data in EconPapers] [trace new citations] [Missing citations? Add them now] [Incorrect content? Let us know]

Main indicators
Raw Data

 

IF AIF CIF IF5 DOC CDO CIT NCI CCU D2Y C2Y D5Y C5Y SC %SC CiY II AII
1990 0 0.09 0 0 0 0 0 0 0 0 0 0 0.04
1991 0 0.08 0 0 0 0 0 0 0 0 0 0 0.04
1992 0 0.09 0 0 0 0 0 0 0 0 0 0 0.04
1993 0 0.11 0 0 0 0 0 0 0 0 0 0 0.05
1994 0 0.12 0 0 0 0 0 0 0 0 0 0 0.06
1995 0 0.19 0 0 0 0 0 0 0 0 0 0 0.08
1996 0 0.22 0 0 0 0 0 0 0 0 0 0 0.1
1997 0 0.22 0 0 0 0 0 0 0 0 0 0 0.09
1998 0 0.26 0 0 0 0 0 0 0 0 0 0 0.12
1999 0 0.27 0 0 0 0 0 0 0 0 0 0 0.13
2000 0 0.32 0 0 0 0 0 0 0 0 0 0 0.14
2001 0 0.35 0 0 0 0 0 0 0 0 0 0 0.15
2002 0 0.37 0 0 0 0 0 0 0 0 0 0 0.19
2003 0 0.4 0 0 0 0 0 0 0 0 0 0 0.19
2004 0 0.44 0 0 0 0 0 0 0 0 0 0 0.2
2005 0 0.45 0 0 25 25 16 0 0 0 0 0 0.21
2006 0.04 0.46 0.02 0.04 22 47 1 1 1 25 1 25 1 0 0 0.2
2007 0.02 0.42 0.03 0.02 26 73 10 1 3 47 1 47 1 0 0 0.18
2008 0 0.44 0 0 37 110 17 3 48 73 0 0 0.2
2009 0 0.43 0 0 39 149 10 3 63 110 0 0 0.21
2010 0.03 0.43 0.01 0.01 49 198 11 2 5 76 2 149 2 0 0 0.18
2011 0 0.45 0 0 72 270 34 1 6 88 173 0 0 0.2
2012 0.01 0.45 0.02 0.01 71 341 37 8 14 121 1 223 3 0 0 0.19
2013 0.01 0.5 0.01 0.01 75 416 35 4 18 143 1 268 2 0 0 0.21
2014 0 0.51 0.01 0.02 71 487 23 6 24 146 306 5 0 0 0.2
2015 0.02 0.5 0.01 0.01 75 562 36 5 29 146 3 338 5 0 0 0.19
2016 0.03 0.5 0.06 0.04 74 636 29 37 66 146 4 364 15 17 45.9 0 0.18
2017 0.06 0.5 0.04 0.04 75 711 11 29 95 149 9 366 16 0 2 0.03 0.18
2018 0.05 0.54 0.06 0.05 78 789 20 48 143 149 8 370 20 0 1 0.01 0.21
2019 0.05 0.58 0.08 0.09 77 866 7 66 209 153 8 373 32 0 0 0.21
2020 0.08 0.75 0.06 0.07 78 944 1 58 267 155 12 379 27 0 1 0.01 0.29
IF: Impact Factor: C2Y / D2Y
AIF: Average Impact Factor for series in RePEc in year y
CIF: Cumulative impact factor
IF5: Impact Factor: C5Y / D5Y
DOC: Number of documents published in year y
CDO: Cumulative number of documents published until year y
CIT: Number of citations to papers published in year y
NCI: Number of citations in year y
CCU: Cumulative number of citations to papers published until year y
D2Y: Number of articles published in y-1 plus y-2
C2Y: Cites in y to articles published in y-1 plus y-2
D5Y: Number of articles published in y-1 until y-5
C5Y: Cites in y to articles published in y-1 until y-5
SC: selft citations in y to articles published in y-1 plus y-2
%SC: Percentage of selft citations in y to articles published in y-1 plus y-2
CiY: Cites in year y to documents published in year y
II: Immediacy Index: CiY / Documents.
AII: Average Immediacy Index for series in RePEc in year y
50 most cited documents in this series
#YearTitleCited
12012Humanitarian supply chain management: a critical review. (2012). John, Lijo ; Sridharan, R ; Ramesh, A. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:13:y:2012:i:4:p:498-524.

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10
22005Dynamic analysis of the Newsboy model with early purchase commitments. (2005). Chen, Hairong ; Parlar, Mahmut. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:1:y:2005:i:1:p:56-74.

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9
32014Mechanics of humanitarian supply chain agility and resilience and its empirical validation. (2014). Dubey, Rameshwar ; Venkatesh, V G ; Aital, Padmanabha ; Ali, Sadia Samar . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:17:y:2014:i:4:p:367-384.

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7
42011An economic production quantity model with stochastic demand in an imperfect production system. (2011). Sarkar, Biswajit ; Chaudhuri, Kripasindhu ; Sana, Shib Sankar. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:9:y:2011:i:3:p:259-283.

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7
52013Modelling critical success factors of business process reengineering and business performance of Nigerian oil and gas companies. (2013). Asika, Nnamdi ; Awolusi, Olawumi Dele . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:15:y:2013:i:1:p:28-43.

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6
62008A Data Envelopment Analysis for establishing the financial benchmark of Korean hotels. (2008). Min, Hokey ; Kim, Joungman ; Joo, Seong Jong . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:4:y:2008:i:2:p:201-217.

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6
72011What is the right cash conversion cycle for your supply chain?. (2011). Grosse-Ruyken, Pan Theo ; Jonke, Ruben ; Wagner, Stephan M. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:10:y:2011:i:1:p:13-29.

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5
82005Inverse scheduling with controllable job parameters. (2005). Koulamas, Christos. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:1:y:2005:i:1:p:35-43.

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4
92007Rapid manufacturing: impact on supply chain methodologies and practice. (2007). Tuck, Christopher ; Burns, Neil ; Hague, Richard. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:3:y:2007:i:1:p:1-22.

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4
102015Application of lean construction principles to reduce construction process waste using computer simulation: a case study. (2015). Nikakhtar, Amin ; Zavichi, Amir ; Wong, Kuan Yew ; Hosseini, Alireza Abbasian . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:20:y:2015:i:4:p:461-480.

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4
112008Challenges and strategies for competitiveness of SMEs: a case study in the Indian context. (2008). Singh, Rajesh K ; Deshmukh, S G ; Garg, Suresh K. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:4:y:2008:i:2:p:181-200.

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4
12An integrated model of perceived service quality and customer loyalty: an empirical examination of the mediation effects of customer satisfaction and customer trust. (2011). Dahiyat, Samer E ; Abu-Lail, Bayan N ; Akroush, Mamoun N. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:9:y:2011:i:4:p:453-490.

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4
132013A cost-oriented model for balancing mixed-model assembly lines with multi-manned workstations. (2013). Kazemi, Abolfazl ; Sedighi, Abdolhossein . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:16:y:2013:i:3:p:289-309.

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4
142007Fuzzy AHP-based supplier selection in e-procurement. (2007). Benyoucef, Morad ; Canbolat, Mustafa . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:3:y:2007:i:2:p:172-192.

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4
152016Sustainable humanitarian operations: closed-loop supply chain. (2016). Battini, Daria ; Sgarbossa, Fabio ; Persona, Alessandro ; Peretti, Umberto . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:25:y:2016:i:1:p:65-79.

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4
162009Supply chain flexibility: a state-of-the-art survey. (2009). More, Dileep ; Babu, Subash A. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:5:y:2009:i:1:p:29-65.

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3
172015A mathematical programming model for a multi-objective supplier selection and order allocation problem with fuzzy objectives. (2015). Kazemi, Nima ; Schwindl, Kurt ; Glock, Christoph H ; Ehsani, Ehsan . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:21:y:2015:i:4:p:435-465.

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3
182013Impact of service co-creation on performance of firms: the mediating role of market oriented strategies. (2013). Rajagopal, prof ; Mercado, Pvel Reyes ; Verma, Rajeev . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:15:y:2013:i:4:p:449-466.

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3
192014A data envelopment analysis approach for measuring the efficiency in continuous manufacturing lines: a case study. (2014). Pourjavad, Ehsan ; Shirouyehzad, Hadi. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:18:y:2014:i:2:p:142-158.

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3
202012Interrelationship of drivers for agile manufacturing: an Indian experience. (2012). Mishra, Swagatika ; Mahapatra, S S ; Datta, Saurav. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:11:y:2012:i:1:p:35-48.

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3
212012A typology for frontline employee adaptability to gain insights in service customisation: a viewpoint. (2012). Sony, Michael ; Mekoth, Nandakumar. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:12:y:2012:i:4:p:490-508.

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3
222011Green Supply Chain Management orientation and firm performance: evidence from South Korea. (2011). Kim, Jin Hwan ; Roh, James Jungbae ; Youn, Sunhee . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:8:y:2011:i:3:p:283-304.

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3
232012A three-stage fuzzy DEA approach to measure performance of a serial process including JIT practices, agility indices, and goals in supply chains. (2012). Khalili-Damghani, Kaveh ; Taghavifard, Mohammad . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:13:y:2012:i:2:p:147-188.

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3
242016Service quality and customer satisfaction in public transport operations. (2016). Amponsah, Christian Tabi ; Adams, Samuel. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:25:y:2016:i:4:p:531-549.

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3
252012Optimum maintenance strategy: a case study in the mining industry. (2012). Shahin, Arash ; Pourjavad, Ehsan ; Shirouyehzad, Hadi. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:12:y:2012:i:3:p:368-386.

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3
262013Environmental practices and performance and their relationships among Kosovo construction companies: a framework for analysis in transition economies. (2013). Ketikidis, Panayiotis H ; Lenny, S C ; Gunasekaran, Angappa ; Lazuras, Lambros ; Hayes, Odran Peter . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:14:y:2013:i:1:p:115-130.

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3
272018A Pareto-based approach to optimise aggregate production planning problem considering reliable supplier selection. (2018). Nobari, Arash ; Hajipour, Vahid ; Khierkhah, Amirsaman. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:29:y:2018:i:1:p:59-84.

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2
282008Non-identical parallel-machine scheduling using genetic algorithm and fuzzy logic approach. (2008). Raja, K ; Selladurai, V ; Arumugam, C. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:4:y:2008:i:1:p:72-101.

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2
292016Eco-innovation practices: a case study of green furniture manufacturers in Indonesia. (2016). Fernando, Yudi ; Wahid, Nabsiah Abdul ; Shaharudin, Muhammad Shabir . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:23:y:2016:i:1:p:43-58.

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2
302018An assessment of green supply chain framework in Indian automobile industry using interpretive structural modelling and its validation using MICMAC analysis. (2018). Ali, Sadia Samar ; Jaramillo, Alejandro Builes ; Kaur, Rajbir. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:30:y:2018:i:3:p:318-356.

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2
312013Evaluating the effect of machine and routing flexibility on flexible manufacturing system performance. (2013). Singholi, Ajay ; Sharma, Chitra ; Ali, Mohammed . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:16:y:2013:i:2:p:240-261.

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2
322012Supply chain risk prioritisation using a hybrid AHP and PROMETHEE approach. (2012). Venkatesan, Prasanna S ; Kumanan, S. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:13:y:2012:i:1:p:19-41.

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2
332016Customer-based brand equity and firms performance in the telecom industry. (2016). Buzdar, Muhammad Farooq ; Khurshid, Mian Asif ; Janjua, Saquib Y. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:25:y:2016:i:3:p:334-346.

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2
342014Investigating the online banking customer satisfaction model under the controlled effect of demographic variables. (2014). Dubey, Rameshwar ; Allada, Vijaya Kameswari . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:18:y:2014:i:3:p:281-304.

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2
352017Manufacturing and supply chain flexibility: an integrated viewpoint. (2017). Kumar, Rajeev ; Mishra, Madhawanand . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:27:y:2017:i:3:p:384-407.

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2
362018Business process reengineering framework and methodology: a critical study. (2018). Bhaskar, Hari Lal . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:29:y:2018:i:4:p:527-556.

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2
372011Customers perception and attitude towards service quality in multinational banks in India. (2011). Khare, Arpita. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:10:y:2011:i:2:p:199-215.

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2
382009A closed-loop recycling system with a minimum allowed quality level on returned products. (2009). Hwang, Hark ; Ko, Chang Seong ; Yune, Sang Hun . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:5:y:2009:i:6:p:758-773.

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2
392013Efficiency evaluation of a private banks branches with service quality approach by data envelopment analysis. (2013). Tavakoli, Mohammad Mahdi ; Dabestani, Reza ; Shirouyehzad, Hadi. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:16:y:2013:i:4:p:427-442.

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2
402008An integrated closed-loop model for service performance management. (2008). Parameshwaran, R. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:4:y:2008:i:1:p:34-55.

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2
412010Designing production and service systems using queuing theory: principles and application to an airport passenger security screening system. (2010). Regattieri, A ; Manzini, R ; Lolli, F ; Gamberini, R. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:6:y:2010:i:2:p:206-225.

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2
422013Guidelines for reporting productivity studies - a review of the reproducibility of data envelopment analysis in the service sector. (2013). Becker, Jrg ; Rauer, Hans Peter ; Dietrich, Hanns-Alexander ; Breuker, Dominic ; Beverungen, Daniel . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:16:y:2013:i:3:p:407-425.

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2
432016Throughput accounting: an overview and framework. (2016). Parkhi, Shilpa ; Punjabi, Lavesh ; Tamraparni, Madhusudhan . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:25:y:2016:i:1:p:1-20.

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2
442017Development of a model to analyse the factors affecting RFID technology acceptance in small and medium-sized enterprises. (2017). Pool, Javad Khazaei ; Lashaki, Jafar Kia ; Jamkhaneh, Hadi Balouei ; Arabzad, Mohammad S ; Asian, Sobhan. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:28:y:2017:i:4:p:468-494.

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2
452015Multi-criteria decision-making in the management of humanitarian operations. (2015). Sgarbossa, Fabio ; Tatham, Peter ; Persona, Alessandro ; Peretti, Umberto . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:22:y:2015:i:4:p:413-441.

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2
462018A review on industrial applications of TOPSIS approach. (2018). Yadav, Santosh Kumar ; Jigeesh, Nasina ; Joseph, Dennis. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:30:y:2018:i:1:p:23-28.

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2
472015Green supplier selection: a fuzzy AHP and fuzzy ARAS approach. (2015). Mavi, Reza Kiani. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:22:y:2015:i:2:p:165-188.

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2
48Suppliers corporate ability and consumer evaluations of a manufacturer. (2017). Kang, Hyunjin ; Lee, Yun Shin ; Kim, Bowon. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:27:y:2017:i:1:p:19-34.

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2
492016A combined confirmatory factor analysis and fuzzy-analytic hierarchy process-TOPSIS (CFAT) framework for measurement of airline service quality. (2016). Raut, Rakesh D ; Jha, Manoj Kumar ; Kamble, Sachin S. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:23:y:2016:i:3:p:347-386.

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2
502018A mathematical model for collecting and distributing perishable products by considering costs minimisation and CO 2 emissions. (2018). Tordecilla-Madera, Rafael ; Buritica, Nicolas Clavijo ; Escobar, John Willmer ; Roa, Andres Polo. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:31:y:2018:i:2:p:207-234.

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2
50 most relevant documents in this series (papers most cited in the last two years)
#YearTitleCited
12012Humanitarian supply chain management: a critical review. (2012). John, Lijo ; Sridharan, R ; Ramesh, A. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:13:y:2012:i:4:p:498-524.

Full description at Econpapers || Download paper

7
22013Modelling critical success factors of business process reengineering and business performance of Nigerian oil and gas companies. (2013). Asika, Nnamdi ; Awolusi, Olawumi Dele . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:15:y:2013:i:1:p:28-43.

Full description at Econpapers || Download paper

6
32014Mechanics of humanitarian supply chain agility and resilience and its empirical validation. (2014). Dubey, Rameshwar ; Venkatesh, V G ; Aital, Padmanabha ; Ali, Sadia Samar . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:17:y:2014:i:4:p:367-384.

Full description at Econpapers || Download paper

4
42011What is the right cash conversion cycle for your supply chain?. (2011). Grosse-Ruyken, Pan Theo ; Jonke, Ruben ; Wagner, Stephan M. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:10:y:2011:i:1:p:13-29.

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4
52015Application of lean construction principles to reduce construction process waste using computer simulation: a case study. (2015). Nikakhtar, Amin ; Zavichi, Amir ; Wong, Kuan Yew ; Hosseini, Alireza Abbasian . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:20:y:2015:i:4:p:461-480.

Full description at Econpapers || Download paper

3
62007Rapid manufacturing: impact on supply chain methodologies and practice. (2007). Tuck, Christopher ; Burns, Neil ; Hague, Richard. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:3:y:2007:i:1:p:1-22.

Full description at Econpapers || Download paper

3
72011An economic production quantity model with stochastic demand in an imperfect production system. (2011). Sarkar, Biswajit ; Chaudhuri, Kripasindhu ; Sana, Shib Sankar. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:9:y:2011:i:3:p:259-283.

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3
82013A cost-oriented model for balancing mixed-model assembly lines with multi-manned workstations. (2013). Kazemi, Abolfazl ; Sedighi, Abdolhossein . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:16:y:2013:i:3:p:289-309.

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3
92015Green supplier selection: a fuzzy AHP and fuzzy ARAS approach. (2015). Mavi, Reza Kiani. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:22:y:2015:i:2:p:165-188.

Full description at Econpapers || Download paper

2
102015Multi-criteria decision-making in the management of humanitarian operations. (2015). Sgarbossa, Fabio ; Tatham, Peter ; Persona, Alessandro ; Peretti, Umberto . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:22:y:2015:i:4:p:413-441.

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2
112014A data envelopment analysis approach for measuring the efficiency in continuous manufacturing lines: a case study. (2014). Pourjavad, Ehsan ; Shirouyehzad, Hadi. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:18:y:2014:i:2:p:142-158.

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2
122015Plant location selection of a manufacturing industry using analytic hierarchy process approach. (2015). Gothwal, Suman ; Saha, Rajeev. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:22:y:2015:i:2:p:235-255.

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2
132012A three-stage fuzzy DEA approach to measure performance of a serial process including JIT practices, agility indices, and goals in supply chains. (2012). Khalili-Damghani, Kaveh ; Taghavifard, Mohammad . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:13:y:2012:i:2:p:147-188.

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2
142008Challenges and strategies for competitiveness of SMEs: a case study in the Indian context. (2008). Singh, Rajesh K ; Deshmukh, S G ; Garg, Suresh K. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:4:y:2008:i:2:p:181-200.

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2
152010Customer participation in the service process: a model and research propositions. (2010). Uzkurt, Cevahir. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:6:y:2010:i:1:p:17-37.

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2
162016Service quality and customer satisfaction in public transport operations. (2016). Amponsah, Christian Tabi ; Adams, Samuel. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:25:y:2016:i:4:p:531-549.

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2
172016Sustainable humanitarian operations: closed-loop supply chain. (2016). Battini, Daria ; Sgarbossa, Fabio ; Persona, Alessandro ; Peretti, Umberto . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:25:y:2016:i:1:p:65-79.

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2
182018A review on industrial applications of TOPSIS approach. (2018). Yadav, Santosh Kumar ; Jigeesh, Nasina ; Joseph, Dennis. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:30:y:2018:i:1:p:23-28.

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2
192011Total quality management and service quality: an exploratory study of quality management practices and barriers in service industry. (2011). Talib, Faisal ; Siddiqui, Jamshed ; Qureshi, M N ; Rahman, Zillur. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:10:y:2011:i:1:p:94-118.

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2
202009A closed-loop recycling system with a minimum allowed quality level on returned products. (2009). Hwang, Hark ; Ko, Chang Seong ; Yune, Sang Hun . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:5:y:2009:i:6:p:758-773.

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2
212015On single item time weighted mixture inventory models with independent stochastic lead times. (2015). Srivastav, Achin ; Agrawal, Sunil. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:22:y:2015:i:1:p:101-121.

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2
222011An integrated model of perceived service quality and customer loyalty: an empirical examination of the mediation effects of customer satisfaction and customer trust. (2011). Dahiyat, Samer E ; Abu-Lail, Bayan N ; Akroush, Mamoun N. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:9:y:2011:i:4:p:453-490.

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2
232015Developing scenario-based robust optimisation approaches for the reverse logistics network design problem under uncertain environments. (2015). Babazadeh, Reza ; Razmi, Jafar ; Jolai, Fariborz. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:20:y:2015:i:4:p:418-440.

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242018An assessment of green supply chain framework in Indian automobile industry using interpretive structural modelling and its validation using MICMAC analysis. (2018). Ali, Sadia Samar ; Jaramillo, Alejandro Builes ; Kaur, Rajbir. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:30:y:2018:i:3:p:318-356.

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252018Using weather data to improve demand forecasting for seasonal products. (2018). Babongo, Flora ; Niemi, Tapio ; Hameri, Ari-Pekka ; Chavez-Demoulin, Valerie ; Appelqvist, Patrik. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:31:y:2018:i:1:p:53-76.

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262012Supply chain risk prioritisation using a hybrid AHP and PROMETHEE approach. (2012). Venkatesan, Prasanna S ; Kumanan, S. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:13:y:2012:i:1:p:19-41.

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272018Business process reengineering framework and methodology: a critical study. (2018). Bhaskar, Hari Lal . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:29:y:2018:i:4:p:527-556.

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Citing documents used to compute impact factor: 12
YearTitle
2020Work–Life Balance and Life Satisfaction in OECD Countries: A Cross-Sectional Analysis. (2020). Noda, Hideo. In: Journal of Happiness Studies. RePEc:spr:jhappi:v:21:y:2020:i:4:d:10.1007_s10902-019-00131-9.

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2020Can Elements of Intellectual Capital Improve Business Sustainability?—The Perspective of Managers of SMEs in Poland. (2020). Kusterka-Jefmaska, Marta ; Jefmaski, Bartomiej ; Gross-Goacka, Elwira. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:4:p:1545-:d:322287.

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2020Opportunities and Challenges of Green-Lean: An Integrated System for Sustainable Construction. (2020). Kermanshachi, Sharareh ; Mousavi, Ehsan ; Tafazzoli, Mohammadsoroush. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:11:p:4460-:d:365421.

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2020.

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2020Redesigning Rewards for Improved Fairness Perception and Loyalty. (2020). Subramoniam, Suresh ; Hussain, Nizar. In: Vision. RePEc:sae:vision:v:24:y:2020:i:4:p:481-495.

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2020Measuring carbon performance for sustainable green supply chain practices: a developing country scenario. (2020). Altaf, Bothinah ; Ersoz, Filiz ; Kaur, Rajbir ; Ali, Sadia Samar ; Weber, Gerhard-Wilhelm ; Basu, Arati. In: Central European Journal of Operations Research. RePEc:spr:cejnor:v:28:y:2020:i:4:d:10.1007_s10100-020-00673-x.

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2020The impact of daily weather on retail sales: An empirical study in brick-and-mortar stores. (2020). Hoberg, Kai ; Badorf, Florian. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:52:y:2020:i:c:s0969698919303236.

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2020Leagile supplier selection in Chinese textile industries: a DEMATEL approach. (2020). Lu, Chung-Cheng ; Diabat, Ali ; Li, Yongbo. In: Annals of Operations Research. RePEc:spr:annopr:v:287:y:2020:i:1:d:10.1007_s10479-019-03453-2.

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2020.

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2020Price Differentiation and Inventory Decisions in a Socially Responsible Dual-Channel Supply Chain with Partial Information Stochastic Demand and Cannibalization. (2020). Raza, Syed Asif. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:22:p:9577-:d:446597.

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2020An investigation of key performance indicators for operational excellence towards sustainability in the leather products industry. (2020). Dwivedi, Ashish ; Moktadir, Md Abdul ; Madaan, Jitender ; Sultana, Razia ; Paul, Sanjoy Kumar ; Chiappetta, Charbel Jose ; Rahman, Akib. In: Business Strategy and the Environment. RePEc:bla:bstrat:v:29:y:2020:i:8:p:3331-3351.

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2020Lean thinking in healthcare – Findings from a systematic literature network and bibliometric analysis. (2020). Foote, Jeff ; Greatbanks, Richard ; Akmal, Adeel. In: Health Policy. RePEc:eee:hepoli:v:124:y:2020:i:6:p:615-627.

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Recent citations
Recent citations received in 2020

YearCiting document
2020A closed-loop supply chain model with rework, waste disposal, and carbon emissions. (2020). Shah, Nita H ; Pujawan, Nyoman I ; Rosyidi, Cucuk Nur ; Frensilia, Niimas Ayu ; Jauhari, Wakhid Ahmad. In: Operations Research Perspectives. RePEc:eee:oprepe:v:7:y:2020:i:c:s2214716020300452.

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Recent citations received in 2019

YearCiting document

Recent citations received in 2018

YearCiting document
2018Energy Management for Smart Multi-Energy Complementary Micro-Grid in the Presence of Demand Response. (2018). Wang, Yongli ; Song, Shanshan ; Li, Ruiwen ; Yu, Haiyang ; Huang, Yujing. In: Energies. RePEc:gam:jeners:v:11:y:2018:i:4:p:974-:d:141783.

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Recent citations received in 2017

YearCiting document
2017Measuring and improving customer retention at authorised automobile workshops after free services. (2017). Kumar, Anil ; Bhatia, Sukhdev ; Chaudhary, Nityanand ; Mehta, Rajneesh ; Khandelwal, Dinesh Kumar ; Luthra, Sunil. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:39:y:2017:i:c:p:93-102.

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2017Measurement of Load and Capacity Flexibility in Manufacturing. (2017). Teich, Enrico ; Claus, Thorsten . In: Global Journal of Flexible Systems Management. RePEc:spr:gjofsm:v:18:y:2017:i:4:d:10.1007_s40171-017-0165-5.

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