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International Journal of Services, Economics and Management / Inderscience Enterprises Ltd

Citation Profile [Updated: 2022-01-09 21:43:50]
5 Years H
2
Impact Factor
0.08
5 Years IF
0.06
Data available in this report

[Raw data] [50 most cited papers] [50 most relevant papers] [cites used to compute IF] [Recent citations ][Frequent citing series ] [more data in EconPapers] [trace new citations] [Missing citations? Add them now] [Incorrect content? Let us know]

Main indicators
Raw Data

 

IF AIF CIF IF5 DOC CDO CIT NCI CCU D2Y C2Y D5Y C5Y SC %SC CiY II AII
1990 0 0.09 0 0 0 0 0 0 0 0 0 0 0.04
1991 0 0.08 0 0 0 0 0 0 0 0 0 0 0.04
1992 0 0.09 0 0 0 0 0 0 0 0 0 0 0.04
1993 0 0.11 0 0 0 0 0 0 0 0 0 0 0.05
1994 0 0.12 0 0 0 0 0 0 0 0 0 0 0.06
1995 0 0.19 0 0 0 0 0 0 0 0 0 0 0.08
1996 0 0.22 0 0 0 0 0 0 0 0 0 0 0.1
1997 0 0.22 0 0 0 0 0 0 0 0 0 0 0.09
1998 0 0.26 0 0 0 0 0 0 0 0 0 0 0.12
1999 0 0.27 0 0 0 0 0 0 0 0 0 0 0.13
2000 0 0.32 0 0 0 0 0 0 0 0 0 0 0.14
2001 0 0.35 0 0 0 0 0 0 0 0 0 0 0.15
2002 0 0.37 0 0 0 0 0 0 0 0 0 0 0.19
2003 0 0.4 0 0 0 0 0 0 0 0 0 0 0.19
2004 0 0.44 0 0 0 0 0 0 0 0 0 0 0.2
2005 0 0.45 0 0 0 0 0 0 0 0 0 0 0.21
2006 0 0.46 0 0 0 0 0 0 0 0 0 0 0.2
2007 0 0.42 0 0 6 6 1 0 0 0 0 0 0.18
2008 0 0.44 0 0 7 13 8 0 6 6 0 0 0.2
2009 0.08 0.43 0.04 0.08 13 26 3 1 1 13 1 13 1 0 0 0.21
2010 0.05 0.43 0.04 0.08 23 49 7 2 3 20 1 26 2 0 0 0.18
2011 0 0.45 0 0 27 76 3 3 36 49 0 0 0.2
2012 0 0.45 0.02 0.03 21 97 6 2 5 50 76 2 0 0 0.19
2013 0.04 0.5 0.04 0.04 12 109 5 4 9 48 2 91 4 0 0 0.21
2014 0.03 0.51 0.04 0.04 15 124 5 5 14 33 1 96 4 0 0 0.2
2015 0.04 0.5 0.02 0.02 0 124 0 3 17 27 1 98 2 0 0 0.19
2016 0 0.5 0.06 0.03 0 124 0 8 25 15 75 2 0 0 0.18
2017 0 0.5 0.03 0.04 7 131 0 4 29 0 48 2 0 0 0.18
2018 0 0.54 0.04 0.09 10 141 3 6 35 7 34 3 0 0 0.21
2019 0.06 0.58 0.04 0.06 15 156 2 7 42 17 1 32 2 0 1 0.07 0.21
2020 0.08 0.75 0.04 0.06 18 174 0 7 49 25 2 32 2 0 0 0.29
IF: Impact Factor: C2Y / D2Y
AIF: Average Impact Factor for series in RePEc in year y
CIF: Cumulative impact factor
IF5: Impact Factor: C5Y / D5Y
DOC: Number of documents published in year y
CDO: Cumulative number of documents published until year y
CIT: Number of citations to papers published in year y
NCI: Number of citations in year y
CCU: Cumulative number of citations to papers published until year y
D2Y: Number of articles published in y-1 plus y-2
C2Y: Cites in y to articles published in y-1 plus y-2
D5Y: Number of articles published in y-1 until y-5
C5Y: Cites in y to articles published in y-1 until y-5
SC: selft citations in y to articles published in y-1 plus y-2
%SC: Percentage of selft citations in y to articles published in y-1 plus y-2
CiY: Cites in year y to documents published in year y
II: Immediacy Index: CiY / Documents.
AII: Average Immediacy Index for series in RePEc in year y
50 most cited documents in this series
#YearTitleCited
12008Do service sector trends stimulate entrepreneurship? A socio-economic labour market perspective. (2008). Fachinger, Uwe ; bögenhold, dieter ; Bogenhold, Dieter. In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:1:y:2008:i:2:p:117-134.

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8
22012Strategic planning of service supply chain using dynamic SAP-LAP model: a case study of a leading gas organisation in India. (2012). Haleem, Abid ; Siddiqui, Fauzia ; Sharma, Chitra . In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:4:y:2012:i:3:p:169-185.

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3
32013Service innovation capabilities: what are they?. (2013). GIANNOPOULOU, ELENI ; Barlatier, Pierre-Jean ; Gryszkiewicz, Lidia . In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:5:y:2013:i:1/2:p:125-153.

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2
42019Green innovation under uncertainty - a dynamic perspective. (2019). Liu, Zuoming ; Menon, Mohan . In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:10:y:2019:i:1:p:68-88.

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2
52010Literature review of covering problem in operations management. (2010). Vijeyamurthy, C. N. ; Panneerselvam, R.. In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:2:y:2010:i:3/4:p:267-285.

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2
62011Proactive contracting + Service design = Success!. (2011). Haapio, Helena ; Rekola, Katri . In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:3:y:2011:i:4:p:376-392.

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2
72007Analysis and evaluation of tourism e-commerce websites in China. (2007). Wang, Bin ; Deng, Zhaohua ; Lu, Yaobin. In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:1:y:2007:i:1:p:6-23.

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2
82009Consulting success and contingent fees as important elements on the way to a theory of management consulting. (2009). Dodo zu Knyphausen-Aufsess, ; Rajes, Martin ; Schweizer, Lars . In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:1:y:2009:i:4:p:393-413.

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2
92018The antecedents of green information system and impact on environmental performance. (2018). Liu, Zuoming ; Wang, Huaqing. In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:9:y:2018:i:2:p:111-124.

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2
102012The determinants of customer loyalty in Malaysian mobile telecommunication services: a structural analysis. (2012). Lin, Binshan ; Hew, Teck-Soon ; Leong, Lai-Ying ; Ooi, Keng-Boon . In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:4:y:2012:i:3:p:209-235.

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2
112014Outpatient service quality and doctor-patient relationship: a study in Chinese public hospital. (2014). Duan, Guimin ; Yu, Weiping ; Qiu, Lan ; Hu, Hao. In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:6:y:2014:i:1:p:97-111.

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2
122018Is the complementarity between remittances and human capital development a panacea for income inequality reduction?. (2018). Tsaurai, Kunofiwa. In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:9:y:2018:i:1:p:1-17.

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1
132010The effect of e-service quality on customers satisfaction in banks operating in Jordan: an empirical investigation of customers perspectives. (2010). Akroush, Mamoun ; Bataineh, Abdullah Q. ; Nuseir, Mohammed T. ; Mahadin, Bushra K.. In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:2:y:2010:i:1:p:80-108.

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1
142014Service supply chain management: generalised and applied framework perspective. (2014). Chen, Zhixiang. In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:6:y:2014:i:1:p:63-96.

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1
152008One-stop service in government: best practice reports from the Chinese front line. (2008). Li, Jing-Hua ; Shen, Ying. In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:1:y:2008:i:2:p:99-116.

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1
162010Aggregating performance measures of a multi-echelon supply chain using the analytical network and analytical hierarchy process. (2010). Wilson, George R. ; Odrey, Nicholas G. ; Drzymalski, Julie . In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:2:y:2010:i:3/4:p:286-306.

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1
172013Multi-channel management: an exploratory study of current practices. (2013). Stummer, Christian ; Wakolbinger, Lea M.. In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:5:y:2013:i:1/2:p:112-124.

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1
182014Online decision support system for finished lamb production. (2014). Mishra, Nishikant ; Morris, Wyn . In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:6:y:2014:i:3:p:209-221.

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1
192010Knowledge management in businesses using service-oriented architecture – a practical implementation of Topic Maps using a case study of Amazon. (2010). Rao, Meghana ; Daim, Tugrul U.. In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:2:y:2010:i:1:p:59-79.

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1
202011Co-creation of value for a public service. (2011). Uden, Lorna ; Naaranoja, Marja . In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:3:y:2011:i:4:p:427-445.

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1
212013Understanding satisfying service encounters in retail banking - a dyadic perspective. (2013). Kania, Nathalie ; Gruber, Thorsten . In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:5:y:2013:i:3:p:222-255.

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1
222012Determinants of student satisfaction in higher education: an empirical study in Dubai. (2012). Tamim, Rana M. ; Parahoo, Sanjai K.. In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:4:y:2012:i:4:p:282-297.

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1
232014A comparison of academia and industry perceptions of an ideal hospitality management programme. (2014). Banerjee, Chandan Kumar ; Mandal, Kaushik . In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:6:y:2014:i:2:p:146-162.

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1
242009Marketing to the bottom of the pyramid: opportunities in emerging markets. (2009). Omar, Maktoba ; Williams, Robert L.. In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:1:y:2009:i:4:p:427-446.

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1
252013The role of e-commerce in B2B markets of goods and services. (2013). Strauss, Christine ; Fauska, Polina ; Kryvinska, Natalia . In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:5:y:2013:i:1/2:p:41-71.

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1
262018Corporate reputation, service innovation and cross-buying intention: a test on reciprocal relationship and mediation effect. (2018). Manohar, Sridhar ; Palanisamy, Ganesan. In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:9:y:2018:i:2:p:158-176.

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1
272010A multi-product lot size in make-to-order supply chain using discrete event simulation and response surface methodology. (2010). Hachicha, Wafik ; Ammeri, Ahmed ; Chabchoub, Habib ; Masmoudi, Faouzi. In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:2:y:2010:i:3/4:p:246-266.

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1
282012Determining factors affecting broadband services adoption: an empirical analysis of Malaysian consumers. (2012). Teo, Aik-Chuan ; Lee, Voon-Hsien ; Sim, Jia-Jia ; Tan, Garry Wei-Han ; Kong, Foong-Min . In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:4:y:2012:i:3:p:236-251.

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1
292014Employees perception of empowerment: a comparative study among different sectors of banks. (2014). George, Elizabeth ; Zakkariya, K. A.. In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:6:y:2014:i:2:p:132-145.

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1
302011TQM and service quality: a survey of commercial banking industry in Malaysia. (2011). Garry Tan Wei Han, ; Sit, Wen-Yi ; Loke, Siew-Phaik ; Ooi, Keng-Boon . In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:3:y:2011:i:1:p:78-91.

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1
312013A process model to guide the integration of business processes and services within and across organisations. (2013). Nedbal, Dietmar . In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:5:y:2013:i:1/2:p:154-177.

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1
322019Understanding the intention to use self service technologies in the airline industry. (2019). Kasilingam, Dharun ; Arul, Thanigai S ; Thamaraiselvan, N. In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:10:y:2019:i:2:p:89-109.

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1
332010An analysis on the behavioural traits of salaried class investors in Tamil Nadu. (2010). Jayabal, G. ; Kasilingam, R.. In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:2:y:2010:i:2:p:180-196.

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1
342009Governance and performance evaluation of the Portuguese seaports in the European context. (2009). Marques, RC ; Carvalho, Manuel Luz . In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:1:y:2009:i:4:p:340-357.

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1
352010Research on job integration of multi-agent in multimodal transportation with time windows. (2010). Xiong, Guiwu ; Wang, Yong. In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:2:y:2010:i:3/4:p:307-321.

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1
50 most relevant documents in this series (papers most cited in the last two years)
#YearTitleCited
12018The antecedents of green information system and impact on environmental performance. (2018). Liu, Zuoming ; Wang, Huaqing. In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:9:y:2018:i:2:p:111-124.

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2
22019Green innovation under uncertainty - a dynamic perspective. (2019). Liu, Zuoming ; Menon, Mohan . In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:10:y:2019:i:1:p:68-88.

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2
32014Outpatient service quality and doctor-patient relationship: a study in Chinese public hospital. (2014). Duan, Guimin ; Yu, Weiping ; Qiu, Lan ; Hu, Hao. In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:6:y:2014:i:1:p:97-111.

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2
Citing documents used to compute impact factor: 2
YearTitle
2020Technology, Poverty, and Education within the BRICS’ Context. (2020). Chimbo, Bester ; Tsaurai, Kunofiwa. In: International Journal of Economics & Business Administration (IJEBA). RePEc:ers:ijebaa:v:viii:y:2020:i:4:p:471-487.

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2020Unraveling the complex relationship between environmental and financial performance ─── A multilevel longitudinal analysis. (2020). Liu, Zuoming. In: International Journal of Production Economics. RePEc:eee:proeco:v:219:y:2020:i:c:p:328-340.

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Recent citations
Recent citations received in 2019
YearCiting document
2019Aligning governance mechanisms with task features to improve service capabilities---an empirical study of professional service outsourcing in India. (2019). Jayaraman, Vaidyanathan ; Liu, Zuoming. In: Operations Management Research. RePEc:spr:opmare:v:12:y:2019:i:1:d:10.1007_s12063-019-00141-z.

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Recent citations received in 2018
YearCiting document