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International Journal of Service Science, Management, Engineering, and Technology (IJSSMET) / IGI Global

Citation Profile [Updated: 2022-01-09 21:43:50]
5 Years H
2
Impact Factor
0
5 Years IF
0.02
Data available in this report

[Raw data] [50 most cited papers] [50 most relevant papers] [cites used to compute IF] [Recent citations ][Frequent citing series ] [more data in EconPapers] [trace new citations] [Missing citations? Add them now] [Incorrect content? Let us know]

Main indicators
Raw Data

 

IF AIF CIF IF5 DOC CDO CIT NCI CCU D2Y C2Y D5Y C5Y SC %SC CiY II AII
1990 0 0.09 0 0 0 0 0 0 0 0 0 0 0.04
1991 0 0.08 0 0 0 0 0 0 0 0 0 0 0.04
1992 0 0.09 0 0 0 0 0 0 0 0 0 0 0.04
1993 0 0.11 0 0 0 0 0 0 0 0 0 0 0.05
1994 0 0.12 0 0 0 0 0 0 0 0 0 0 0.06
1995 0 0.19 0 0 0 0 0 0 0 0 0 0 0.08
1996 0 0.22 0 0 0 0 0 0 0 0 0 0 0.1
1997 0 0.22 0 0 0 0 0 0 0 0 0 0 0.09
1998 0 0.26 0 0 0 0 0 0 0 0 0 0 0.12
1999 0 0.27 0 0 0 0 0 0 0 0 0 0 0.13
2000 0 0.32 0 0 0 0 0 0 0 0 0 0 0.14
2001 0 0.35 0 0 0 0 0 0 0 0 0 0 0.15
2002 0 0.37 0 0 0 0 0 0 0 0 0 0 0.19
2003 0 0.4 0 0 0 0 0 0 0 0 0 0 0.19
2004 0 0.44 0 0 0 0 0 0 0 0 0 0 0.2
2005 0 0.45 0 0 0 0 0 0 0 0 0 0 0.21
2006 0 0.46 0 0 0 0 0 0 0 0 0 0 0.2
2007 0 0.42 0 0 0 0 0 0 0 0 0 0 0.18
2008 0 0.44 0 0 0 0 0 0 0 0 0 0 0.2
2009 0 0.43 0 0 0 0 0 0 0 0 0 0 0.21
2010 0 0.43 0 0 20 20 1 0 0 0 0 0 0.18
2011 0 0.45 0 0 21 41 4 0 20 20 0 0 0.2
2012 0.05 0.45 0.03 0.05 18 59 7 2 2 41 2 41 2 0 0 0.19
2013 0 0.5 0 0 19 78 0 2 39 59 0 0 0.21
2014 0 0.51 0 0 19 97 0 2 37 78 0 0 0.2
2015 0 0.5 0.01 0.01 17 114 0 1 3 38 97 1 0 0 0.19
2016 0 0.5 0.01 0.01 17 131 1 1 4 36 94 1 0 0 0.18
2017 0.06 0.5 0.03 0.04 24 155 5 4 8 34 2 90 4 0 0 0.18
2018 0.02 0.54 0.02 0.02 22 177 0 3 11 41 1 96 2 0 0 0.21
2019 0.04 0.58 0.05 0.02 19 196 0 9 20 46 2 99 2 0 1 0.05 0.21
2020 0 0.75 0.03 0.02 31 227 1 6 26 41 99 2 0 1 0.03 0.29
IF: Impact Factor: C2Y / D2Y
AIF: Average Impact Factor for series in RePEc in year y
CIF: Cumulative impact factor
IF5: Impact Factor: C5Y / D5Y
DOC: Number of documents published in year y
CDO: Cumulative number of documents published until year y
CIT: Number of citations to papers published in year y
NCI: Number of citations in year y
CCU: Cumulative number of citations to papers published until year y
D2Y: Number of articles published in y-1 plus y-2
C2Y: Cites in y to articles published in y-1 plus y-2
D5Y: Number of articles published in y-1 until y-5
C5Y: Cites in y to articles published in y-1 until y-5
SC: selft citations in y to articles published in y-1 plus y-2
%SC: Percentage of selft citations in y to articles published in y-1 plus y-2
CiY: Cites in year y to documents published in year y
II: Immediacy Index: CiY / Documents.
AII: Average Immediacy Index for series in RePEc in year y
50 most cited documents in this series
#YearTitleCited
12012Toward a Service (Eco)Systems Perspective on Value Creation. (2012). Wieland, Heiko ; Vargo, Stephen L ; Lusch, Robert F ; Polese, Francesco. In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:3:y:2012:i:3:p:12-25.

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7
22011A Modeling Framework for Analyzing the Viability of Service Systems. (2011). Golnam, Arash ; Wegmann, Alain ; Regev, Gil . In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:2:y:2011:i:3:p:51-64.

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2
32017Evaluating the Effects of Service Quality, Customer Satisfaction, and Service Value on Behavioral Intentions with Life Insurance Customers in India. (2017). Prasad, B ; Batra, Dharminder Kumar ; Mittal, Sanjiv ; Gera, Rajat . In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:8:y:2017:i:3:p:1-20.

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2
42011Creating Effective Customer Solutions: A Process-Oriented Perspective. (2011). Burianek, Ferdinand ; Reichwald, Ralf ; Bonnemeier, Sebastian . In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:2:y:2011:i:1:p:15-29.

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2
52019Economic Decision-Making and the Impact of Risk Management: How They Relate to Each Other. (2019). Battiloro, Gabrielle ; Galli, Brian J. In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:10:y:2019:i:3:p:1-13.

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1
62012Value, Variety and Viability: New Business Models for Co-Creation in Outcome-based Contracts. (2012). Briscoe, Gerard ; Ng, Irene. In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:3:y:2012:i:3:p:26-48.

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1
72017A Nature-Inspired Metaheuristic Cuckoo Search Algorithm for Community Detection in Social Networks. (2017). Babers, Ramadan ; Hassanien, Aboulella. In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:8:y:2017:i:1:p:50-62.

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1
82010A Structured Test Approach for Service Concepts. (2010). Meiren, Thomas ; Burger, Thomas ; Kim, Kwang-Jae. In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:1:y:2010:i:4:p:12-21.

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1
92015Employee Welfare Measures in Public and Private Sectors: A Comparative Analysis. (2015). Patro, Chandra Sekhar. In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:6:y:2015:i:1:p:22-36.

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1
102018A New Entropy-Based Approach to Determine the Weights of Decision Makers for Each Criterion With Crisp and Interval Data in Group Decision Making Under Multiple Attribute. (2018). Azadfallah, Mohammad. In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:9:y:2018:i:4:p:37-56.

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1
112017Towards the Functional Roles of an Innovation Laboratory as a Platform for Innovation: An Observational Approach. (2017). Meyer, Kyrill ; Memon, Atia Bano . In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:8:y:2017:i:1:p:32-49.

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1
122010Information Stewardship in Cloud Computing. (2010). Pym, David ; Sadler, Martin . In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:1:y:2010:i:1:p:50-67.

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1
132014Integrating Product-Service Systems with New Business Models Definition for Manufacturing Industries. (2014). Marques, Pedro C ; Cunha, Pedro F. In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:5:y:2014:i:3:p:16-33.

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1
142018Improvement of Measurement Contribution for Asset Characterization in Complex Engineering Systems by an Iterative Methodology. (2018). Galar, Diego Pascual ; Gaspari, Antonella ; D'Emilia, Giulio. In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:9:y:2018:i:2:p:85-103.

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1
152017Descriptive Content Analysis on E-Service Research. (2017). Lennon, Sharron J ; Kim, Jung-Hwan . In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:8:y:2017:i:1:p:18-31.

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1
162020Trust Management: Social vs. Digital Identity. (2020). Pradhan, Prasann ; Kumar, Vikas. In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:11:y:2020:i:4:p:26-44.

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1
172014Integrating Product-Service Systems with New Business Models Definition for Manufacturing Industries. (2014). Marques, Pedro C ; Cunha, Pedro F. In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:5:y:2014:i:2:p:64-84.

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1
182017Pareto Optimal Solution Selection for a Multi-Site Supply Chain Planning Problem Using the VIKOR and TOPSIS Methods. (2017). Masmoudi, Faouzi ; Ayadi, Omar ; Felfel, Houssem. In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:8:y:2017:i:3:p:21-39.

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1
192011Value-Adding to Public Services Through the Adoption of Lean Thinking. (2011). , Ayham ; Backhouse, Chris J. In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:2:y:2011:i:3:p:33-50.

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1
202016An Empirical Study to Evaluation of Customer Acquisition Processes on Customer Satisfaction. (2016). Al Hawari, Samer ; Hunaiti, Hana ; Alryalat, Haroun ; Alhawari, Samer . In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:7:y:2016:i:4:p:1-20.

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1
212020Agile Innovation: The Complementarity of Design Thinking and Lean Startup. (2020). Lichtenthaler, Ulrich. In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:11:y:2020:i:1:p:157-167.

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1
222013The Role of Website Features in Creating Loyalty: The Mediating Effect of Commitment. (2013). Bilgihan, Anil ; Kandampully, Jay ; Sukhu, Anupama . In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:4:y:2013:i:3:p:37-50.

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1
232016The Role of OSS in Development of Software Industry in Developing Countries with Weak Intellectual Property Rights. (2016). Saghafi, Fatemeh ; Ghazinoory, Sepehr ; Dastranj, Nasrin ; Rad, Mona Rashidi ; Rashidirad, Mona . In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:7:y:2016:i:1:p:61-78.

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1
50 most relevant documents in this series (papers most cited in the last two years)
#YearTitleCited
12012Toward a Service (Eco)Systems Perspective on Value Creation. (2012). Wieland, Heiko ; Vargo, Stephen L ; Lusch, Robert F ; Polese, Francesco. In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:3:y:2012:i:3:p:12-25.

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5
22011Creating Effective Customer Solutions: A Process-Oriented Perspective. (2011). Burianek, Ferdinand ; Reichwald, Ralf ; Bonnemeier, Sebastian . In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:2:y:2011:i:1:p:15-29.

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2
Citing documents used to compute impact factor:
YearTitle
Recent citations
Recent citations received in 2020
YearCiting document
2020.

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Recent citations received in 2017
YearCiting document