Is this page useful for you? Then, help us to keep the service working. Please have a look to our donations page ... Thanks for your help!!

International Journal of Services, Economics and Management / Inderscience Enterprises Ltd

Citation Profile [Updated: 2024-05-03 12:49:13]
5 Years H Index
4
Impact Factor (IF)
0.09
5 Years IF
0.1
Data available in this report

[Raw data] [50 most cited papers] [50 most relevant papers] [cites used to compute IF] [Recent citations ][Frequent citing series ] [more data in EconPapers] [trace new citations] [Missing citations? Add them now] [Incorrect content? Let us know]

Main indicators
Raw Data

 

IF AIF CIF IF5 DOC CDO CIT NCI CCU D2Y C2Y D5Y C5Y SC %SC CiY II AII
2007 0 0.46 0 0 6 6 1 0 0 0 0 0 0.2
2008 0 0.49 0 0 7 13 8 0 6 6 0 0 0.23
2009 0.08 0.48 0.04 0.08 13 26 3 1 1 13 1 13 1 0 0 0.24
2010 0.05 0.49 0.04 0.08 23 49 12 2 3 20 1 26 2 0 0 0.21
2011 0 0.52 0 0 27 76 4 3 36 49 0 0 0.24
2012 0 0.52 0.02 0.03 21 97 13 2 5 50 76 2 0 0 0.22
2013 0.04 0.56 0.04 0.04 12 109 13 4 9 48 2 91 4 0 0 0.24
2014 0.03 0.55 0.04 0.04 15 124 9 5 14 33 1 96 4 0 0 0.23
2017 0 0.54 0.03 0.04 7 131 0 4 31 0 48 2 0 0 0.22
2018 0 0.56 0.04 0.09 10 141 11 5 36 7 34 3 0 0 0.24
2019 0.06 0.57 0.06 0.09 15 156 8 9 45 17 1 32 3 0 1 0.07 0.23
2020 0.08 0.7 0.05 0.06 18 174 3 9 54 25 2 32 2 0 0 0.33
2021 0.09 0.84 0.06 0.12 15 189 5 12 66 33 3 50 6 0 0 0.31
2022 0.15 0.91 0.11 0.17 20 209 0 22 88 33 5 65 11 0 0 0.28
2023 0.09 1.05 0.06 0.1 22 231 0 14 102 35 3 78 8 0 0 0.29
IF: Two years Impact Factor: C2Y / D2Y
AIF: Average Impact Factor for all series in RePEc in year y
CIF: Cumulative impact factor
IF5: Five years Impact Factor: C5Y / D5Y
DOC: Number of documents published in year y
CDO: Cumulative number of documents published until year y
CIT: Number of citations to papers published in year y
NCI: Number of citations in year y
CCU: Cumulative number of citations to papers published until year y
D2Y: Number of articles published in y-1 plus y-2
C2Y: Cites in y to articles published in y-1 plus y-2
D5Y: Number of articles published in y-1 until y-5
C5Y: Cites in y to articles published in y-1 until y-5
SC: selft citations in y to articles published in y-1 plus y-2
%SC: Percentage of selft citations in y to articles published in y-1 plus y-2
CiY: Cites in year y to documents published in year y
II: Immediacy Index: CiY / Documents.
AII: Average Immediacy Index for series in RePEc in year y
50 most cited documents in this series
#YearTitleCited
12008Do service sector trends stimulate entrepreneurship? A socio-economic labour market perspective. (2008). Fachinger, Uwe ; bögenhold, dieter ; Bogenhold, Dieter. In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:1:y:2008:i:2:p:117-134.

Full description at Econpapers || Download paper

8
22013The role of e-commerce in B2B markets of goods and services. (2013). Strauss, Christine ; Fauska, Polina ; Kryvinska, Natalia . In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:5:y:2013:i:1/2:p:41-71.

Full description at Econpapers || Download paper

6
32019Green innovation under uncertainty - a dynamic perspective. (2019). Liu, Zuoming ; Menon, Mohan . In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:10:y:2019:i:1:p:68-88.

Full description at Econpapers || Download paper

4
42018Salespeoples trait mindfulness and emotional exhaustion: the mediating roles of optimism, resilience, and self-efficacy. (2018). Charoensukmongkol, Peerayuth ; Suthatorn, Pornprom. In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:9:y:2018:i:2:p:125-142.

Full description at Econpapers || Download paper

4
52012The determinants of customer loyalty in Malaysian mobile telecommunication services: a structural analysis. (2012). Lin, Binshan ; Hew, Teck-Soon ; Leong, Lai-Ying ; Ooi, Keng-Boon . In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:4:y:2012:i:3:p:209-235.

Full description at Econpapers || Download paper

4
62014Outpatient service quality and doctor-patient relationship: a study in Chinese public hospital. (2014). Duan, Guimin ; Yu, Weiping ; Qiu, Lan ; Hu, Hao. In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:6:y:2014:i:1:p:97-111.

Full description at Econpapers || Download paper

4
72012Strategic planning of service supply chain using dynamic SAP-LAP model: a case study of a leading gas organisation in India. (2012). Haleem, Abid ; Siddiqui, Fauzia ; Sharma, Chitra . In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:4:y:2012:i:3:p:169-185.

Full description at Econpapers || Download paper

3
82012Service quality, image and loyalty towards Malaysian hotels. (2012). Cham, Tat-Huei ; Easvaralingam, Yalini . In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:4:y:2012:i:4:p:267-281.

Full description at Econpapers || Download paper

3
92013Service innovation capabilities: what are they?. (2013). GIANNOPOULOU, ELENI ; Barlatier, Pierre-Jean ; Gryszkiewicz, Lidia . In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:5:y:2013:i:1/2:p:125-153.

Full description at Econpapers || Download paper

3
102018The effect of eWOM communication on brand image and purchase intention towards lifestyle products in India. (2018). Kala, Devkant ; Chaubey, D S. In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:9:y:2018:i:2:p:143-157.

Full description at Econpapers || Download paper

3
112019Understanding the intention to use self service technologies in the airline industry. (2019). Kasilingam, Dharun ; Arul, Thanigai S ; Thamaraiselvan, N. In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:10:y:2019:i:2:p:89-109.

Full description at Econpapers || Download paper

3
122010The effect of e-service quality on customers satisfaction in banks operating in Jordan: an empirical investigation of customers perspectives. (2010). Akroush, Mamoun ; Bataineh, Abdullah Q. ; Nuseir, Mohammed T. ; Mahadin, Bushra K.. In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:2:y:2010:i:1:p:80-108.

Full description at Econpapers || Download paper

3
132018The antecedents of green information system and impact on environmental performance. (2018). Liu, Zuoming ; Wang, Huaqing. In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:9:y:2018:i:2:p:111-124.

Full description at Econpapers || Download paper

2
142021Examining the relationship among servicescape, perceived overall image and customer behavioural intentions in beauty salons: the moderating role of pleasure-arousal-dominance emotional state model. (2021). Jhamb, Deepika ; Kampani, Nidhi. In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:12:y:2021:i:2:p:164-184.

Full description at Econpapers || Download paper

2
152012Determinants of student satisfaction in higher education: an empirical study in Dubai. (2012). Tamim, Rana M. ; Parahoo, Sanjai K.. In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:4:y:2012:i:4:p:282-297.

Full description at Econpapers || Download paper

2
162007Analysis and evaluation of tourism e-commerce websites in China. (2007). Wang, Bin ; Deng, Zhaohua ; Lu, Yaobin. In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:1:y:2007:i:1:p:6-23.

Full description at Econpapers || Download paper

2
172011Proactive contracting + Service design = Success!. (2011). Haapio, Helena ; Rekola, Katri . In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:3:y:2011:i:4:p:376-392.

Full description at Econpapers || Download paper

2
182021Economic growth-financial development-poverty nexus in emerging markets. (2021). Tsaurai, Kunofiwa. In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:12:y:2021:i:1:p:93-108.

Full description at Econpapers || Download paper

2
192010Literature review of covering problem in operations management. (2010). Vijeyamurthy, C. N. ; Panneerselvam, R.. In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:2:y:2010:i:3/4:p:267-285.

Full description at Econpapers || Download paper

2
202022Asymmetric nexus between energy prices, precious metal prices and stock market prices in the Indian context: evidence from a nonlinear ARDL model approach. (2022). Kumar, Ankit ; Singh, Gurcharan. In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:13:y:2022:i:2:p:182-201.

Full description at Econpapers || Download paper

2
212013Multi-channel management: an exploratory study of current practices. (2013). Stummer, Christian ; Wakolbinger, Lea M.. In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:5:y:2013:i:1/2:p:112-124.

Full description at Econpapers || Download paper

2
222010A multi-product lot size in make-to-order supply chain using discrete event simulation and response surface methodology. (2010). Hachicha, Wafik ; Ammeri, Ahmed ; Chabchoub, Habib ; Masmoudi, Faouzi. In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:2:y:2010:i:3/4:p:246-266.

Full description at Econpapers || Download paper

2
232019How product quality, brand image, and customer satisfaction affect the purchase decisions of Indonesian automotive customers. (2019). Indradewa, Rhian ; Iqbal, Ali M ; Waluya, Aris Insan. In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:10:y:2019:i:2:p:177-193.

Full description at Econpapers || Download paper

2
242010A conceptual framework for presenting and promoting human resource knowledge sharing in the supply chain as a social network. (2010). Afrazeh, Abbas ; Zarinozv, Iman . In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:2:y:2010:i:3/4:p:227-245.

Full description at Econpapers || Download paper

1
252009Marketing to the bottom of the pyramid: opportunities in emerging markets. (2009). Omar, Maktoba ; Williams, Robert L.. In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:1:y:2009:i:4:p:427-446.

Full description at Econpapers || Download paper

1
262014Online decision support system for finished lamb production. (2014). Mishra, Nishikant ; Morris, Wyn . In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:6:y:2014:i:3:p:209-221.

Full description at Econpapers || Download paper

1
272010Research on job integration of multi-agent in multimodal transportation with time windows. (2010). Xiong, Guiwu ; Wang, Yong. In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:2:y:2010:i:3/4:p:307-321.

Full description at Econpapers || Download paper

1
282020Assessing after-sales services quality: integrated SERVQUAL and fuzzy Kanos model. (2020). Farshianabbasi, Kimia ; Hejaz, Amir Razavi ; Golrizgashti, Seyedehfatemeh . In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:11:y:2020:i:2:p:137-166.

Full description at Econpapers || Download paper

1
292014Service supply chain management: generalised and applied framework perspective. (2014). Chen, Zhixiang. In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:6:y:2014:i:1:p:63-96.

Full description at Econpapers || Download paper

1
302010An analysis on the behavioural traits of salaried class investors in Tamil Nadu. (2010). Jayabal, G. ; Kasilingam, R.. In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:2:y:2010:i:2:p:180-196.

Full description at Econpapers || Download paper

1
312018Role of information of service quality in formation of behavioural intention among students: empirical analysis in university settings. (2018). Gadhavi, Dharmesh D ; Shukla, Yupal S ; Patel, Jayesh D. In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:9:y:2018:i:1:p:61-76.

Full description at Econpapers || Download paper

1
322011Co-creation of value for a public service. (2011). Uden, Lorna ; Naaranoja, Marja . In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:3:y:2011:i:4:p:427-445.

Full description at Econpapers || Download paper

1
332021Examining the intentions to use crowdfunding platform - an extended technology acceptance model. (2021). Baber, Hasnan. In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:12:y:2021:i:2:p:149-163.

Full description at Econpapers || Download paper

1
342013A process model to guide the integration of business processes and services within and across organisations. (2013). Nedbal, Dietmar . In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:5:y:2013:i:1/2:p:154-177.

Full description at Econpapers || Download paper

1
352009Consulting success and contingent fees as important elements on the way to a theory of management consulting. (2009). Dodo zu Knyphausen-Aufsess, ; Rajes, Martin ; Schweizer, Lars . In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:1:y:2009:i:4:p:393-413.

Full description at Econpapers || Download paper

1
362014A comparison of academia and industry perceptions of an ideal hospitality management programme. (2014). Banerjee, Chandan Kumar ; Mandal, Kaushik . In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:6:y:2014:i:2:p:146-162.

Full description at Econpapers || Download paper

1
372010Aggregating performance measures of a multi-echelon supply chain using the analytical network and analytical hierarchy process. (2010). Wilson, George R. ; Odrey, Nicholas G. ; Drzymalski, Julie . In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:2:y:2010:i:3/4:p:286-306.

Full description at Econpapers || Download paper

1
382018Corporate reputation, service innovation and cross-buying intention: a test on reciprocal relationship and mediation effect. (2018). Manohar, Sridhar ; Palanisamy, Ganesan. In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:9:y:2018:i:2:p:158-176.

Full description at Econpapers || Download paper

1
392020The impact of service quality, self-service technology, and the corporate image on customer satisfaction and customer revisit intention among luxury hotels in Kuala Lumpur, Malaysia. (2020). Li, Shimiao. In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:11:y:2020:i:1:p:48-70.

Full description at Econpapers || Download paper

1
402013Understanding satisfying service encounters in retail banking - a dyadic perspective. (2013). Kania, Nathalie ; Gruber, Thorsten . In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:5:y:2013:i:3:p:222-255.

Full description at Econpapers || Download paper

1
412010Shopping orientation and behavioural patterns of Indian consumers: study of a Tier II city. (2010). Ghosh, Piyali ; Tripathi, Vibhuti ; Agrawal, Swati ; Saini, Smit . In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:2:y:2010:i:2:p:121-136.

Full description at Econpapers || Download paper

1
422018Is the complementarity between remittances and human capital development a panacea for income inequality reduction?. (2018). Tsaurai, Kunofiwa. In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:9:y:2018:i:1:p:1-17.

Full description at Econpapers || Download paper

1
432009Governance and performance evaluation of the Portuguese seaports in the European context. (2009). Marques, RC ; Carvalho, Manuel Luz . In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:1:y:2009:i:4:p:340-357.

Full description at Econpapers || Download paper

1
442014Employees perception of empowerment: a comparative study among different sectors of banks. (2014). George, Elizabeth ; Zakkariya, K. A.. In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:6:y:2014:i:2:p:132-145.

Full description at Econpapers || Download paper

1
452012Determining factors affecting broadband services adoption: an empirical analysis of Malaysian consumers. (2012). Teo, Aik-Chuan ; Lee, Voon-Hsien ; Sim, Jia-Jia ; Tan, Garry Wei-Han ; Kong, Foong-Min . In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:4:y:2012:i:3:p:236-251.

Full description at Econpapers || Download paper

1
462013Consideration of aspects affecting the evolvement of collaborative e-business in service organisations. (2013). Strauss, Christine ; Zinterhof, Peter ; Urikova, Oksana ; Kryvinska, Natalia ; Ivanochko, Iryna . In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:5:y:2013:i:1/2:p:72-92.

Full description at Econpapers || Download paper

1
472017The moderating role of service innovation on the relationship between customer satisfaction and customer value: a case of 3-star hotels in Jakarta. (2017). Sukwadi, Ronald . In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:8:y:2017:i:1/2:p:18-34.

Full description at Econpapers || Download paper

1
482011International service delivery and internet-based technologies. (2011). Benevolo, Clara ; Spinelli, Riccardo . In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:3:y:2011:i:3:p:251-266.

Full description at Econpapers || Download paper

1
492020Socio-economic inequality and economic growth in BRICS countries: relationships and policy options. (2020). Mbonigaba, Josue ; Awolusi, Olawumi D. In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:11:y:2020:i:4:p:390-429.

Full description at Econpapers || Download paper

1
502009Research on configuration and innovation of service supply chain: a case study. (2009). Song, Hua ; Yu, Kangkang . In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:1:y:2009:i:3:p:267-283.

Full description at Econpapers || Download paper

1
50 most relevant documents in this series (papers most cited in the last two years)
#YearTitleCited
12013The role of e-commerce in B2B markets of goods and services. (2013). Strauss, Christine ; Fauska, Polina ; Kryvinska, Natalia . In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:5:y:2013:i:1/2:p:41-71.

Full description at Econpapers || Download paper

5
22018Salespeoples trait mindfulness and emotional exhaustion: the mediating roles of optimism, resilience, and self-efficacy. (2018). Charoensukmongkol, Peerayuth ; Suthatorn, Pornprom. In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:9:y:2018:i:2:p:125-142.

Full description at Econpapers || Download paper

4
32019How product quality, brand image, and customer satisfaction affect the purchase decisions of Indonesian automotive customers. (2019). Indradewa, Rhian ; Iqbal, Ali M ; Waluya, Aris Insan. In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:10:y:2019:i:2:p:177-193.

Full description at Econpapers || Download paper

2
42021Examining the relationship among servicescape, perceived overall image and customer behavioural intentions in beauty salons: the moderating role of pleasure-arousal-dominance emotional state model. (2021). Jhamb, Deepika ; Kampani, Nidhi. In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:12:y:2021:i:2:p:164-184.

Full description at Econpapers || Download paper

2
52012Service quality, image and loyalty towards Malaysian hotels. (2012). Cham, Tat-Huei ; Easvaralingam, Yalini . In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:4:y:2012:i:4:p:267-281.

Full description at Econpapers || Download paper

2
62021Economic growth-financial development-poverty nexus in emerging markets. (2021). Tsaurai, Kunofiwa. In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:12:y:2021:i:1:p:93-108.

Full description at Econpapers || Download paper

2
72018The effect of eWOM communication on brand image and purchase intention towards lifestyle products in India. (2018). Kala, Devkant ; Chaubey, D S. In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:9:y:2018:i:2:p:143-157.

Full description at Econpapers || Download paper

2
82012The determinants of customer loyalty in Malaysian mobile telecommunication services: a structural analysis. (2012). Lin, Binshan ; Hew, Teck-Soon ; Leong, Lai-Ying ; Ooi, Keng-Boon . In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:4:y:2012:i:3:p:209-235.

Full description at Econpapers || Download paper

2
Citing documents used to compute impact factor: 3
YearTitle
2023Modelling asymmetric structure in the finance-poverty nexus: empirical insights from an emerging market economy. (2023). Olaniyi, Clement ; Odhiambo, Nicholas ; Dada, James ; Vo, Xuan Vinh. In: Quality & Quantity: International Journal of Methodology. RePEc:spr:qualqt:v:57:y:2023:i:1:d:10.1007_s11135-022-01363-3.

Full description at Econpapers || Download paper

2023INNOSERV: Generalized scale for perceived service innovation. (2023). Mittal, Amit ; Strong, Carolyn ; Paul, Justin ; Manohar, Sridhar. In: Journal of Business Research. RePEc:eee:jbrese:v:160:y:2023:i:c:s0148296323000814.

Full description at Econpapers || Download paper

2023What do the AI methods tell us about predicting price volatility of key natural resources: Evidence from hyperparameter tuning. (2023). Chavriya, Shubham ; Parihar, Jaya Singh ; Rao, Amar ; Srivastava, Mrinalini ; Singh, Surendar. In: Resources Policy. RePEc:eee:jrpoli:v:80:y:2023:i:c:s0301420722006924.

Full description at Econpapers || Download paper

Recent citations
Recent citations received in 2021
YearCiting document

Recent citations received in 2020
YearCiting document