3
H index
2
i10 index
37
Citations
North South University | 3 H index 2 i10 index 37 Citations RESEARCH PRODUCTION: 5 Articles RESEARCH ACTIVITY: 3 years (2020 - 2023). See details. MORE DETAILS IN: ABOUT THIS REPORT: Permalink: http://citec.repec.org/pho832 |
Works with: Authors registered in RePEc who have co-authored more than one work in the last five years with Md Afnan Hossain. | Is cited by: | Cites to: |
Journals with more than one article published | # docs |
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Journal of Business Research | 3 |
Journal of Retailing and Consumer Services | 2 |
Year | Title of citing document |
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2023 | Anticipatory value-in-use in early-stage digital health service transformations: How consumers assess value propositions before and after abrupt, exogenous shocks. (2023). Swan, Eric L ; Peltier, James W ; Dahl, Andrew J. In: Journal of Business Research. RePEc:eee:jbrese:v:163:y:2023:i:c:s0148296323002680. Full description at Econpapers || Download paper |
2024 | Navigating the platform economy: Crafting a customer analytics capability instrument. (2024). Yanamandram, Venkata ; Akter, Shahriar ; Hossain, Md Afnan ; Strong, Carolyn. In: Journal of Business Research. RePEc:eee:jbrese:v:170:y:2024:i:c:s0148296323006197. Full description at Econpapers || Download paper |
2023 | The intermediating role of big data analytics capability between responsive and proactive market orientations and firm performance in the retail industry. (2023). Sakagawa, Yuji ; Morimura, Fumikazu. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:71:y:2023:i:c:s0969698922002867. Full description at Econpapers || Download paper |
2023 | Unlocking potential: An integrated approach using PLS-SEM, NCA, and fsQCA for informed decision making. (2023). Olsson, Lars E ; Friman, Margareta ; Sukhov, Alexandre. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:74:y:2023:i:c:s0969698923001716. Full description at Econpapers || Download paper |
2023 | Driving marketing outcomes through social media-based customer engagement. (2023). Zhao, Hong ; Grunert, Klaus G ; Hubert, Marco ; Kulikovskaja, Viktorija. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:74:y:2023:i:c:s0969698923001923. Full description at Econpapers || Download paper |
2024 | Artificial intelligence-generated virtual influencer: Examining the effects of emotional display on user engagement. (2024). Fung, Kevin Kam ; Dickinger, Astrid ; Yu, Joanne ; Egger, Roman. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:76:y:2024:i:c:s0969698923003119. Full description at Econpapers || Download paper |
2024 | Customer experience in AI-enabled products: Scale development and validation. (2024). Du, Qinglong ; Li, Kunyang ; Wang, Ping. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:76:y:2024:i:c:s0969698923003296. Full description at Econpapers || Download paper |
2024 | Exploring the effects of value co-creation strategies in event services on attendees’ citizenship behaviors: The roles of customer empowerment and psychological ownership. (2024). Li, Jing ; Singh, Smita ; Zhang, Xingyi ; Shao, Xiaolong. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:76:y:2024:i:c:s0969698923003703. Full description at Econpapers || Download paper |
2024 | The investigation of green purchasing behavior in China: A conceptual model based on the theory of planned behavior and self-determination theory. (2024). Pan, Jialing ; Zhao, Jincan ; Wang, Ying. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:77:y:2024:i:c:s0969698923004186. Full description at Econpapers || Download paper |
2024 | User perceptions and continuance intentions: An in-depth analysis of perceived values in amateur-hosted sharing accommodations. (2024). , Ida ; Mahmood, Rosli ; Zhang, Leyi. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:77:y:2024:i:c:s0969698923004265. Full description at Econpapers || Download paper |
2024 | Consumer engagement in chatbots and voicebots. A multiple-experiment approach in online retailing context. (2024). Katiyar, Gagan ; Shankar, Amit ; Rohit, Kumar ; Alzeiby, Ebtesam Abdullah ; Mehrotra, Ankit. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:78:y:2024:i:c:s0969698924000249. Full description at Econpapers || Download paper |
2024 | Employee motivations in shaping customer value co-creation attitude and behavior: Job position as a moderator. (2024). Ting, Ding Hooi ; Shamim, Amjad ; Khan, Imran ; Amin, Muhammad ; Abbasi, Amir Zaib ; Jan, Amin. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:79:y:2024:i:c:s0969698924001152. Full description at Econpapers || Download paper |
2024 | Unlocking the potential of AI: Enhancing consumer engagement in the beauty and cosmetic product purchases. (2024). Khorana, Sangeeta ; Polisetty, Aruna ; Chakraborty, Debarun. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:79:y:2024:i:c:s0969698924001383. Full description at Econpapers || Download paper |
2024 | Assessing the impact of AI-chatbot service quality on user e-brand loyalty through chatbot user trust, experience and electronic word of mouth. (2024). Javed, Iqra ; An, Xin ; Xu, Shuo ; Shahzad, Muhammad Farrukh. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:79:y:2024:i:c:s0969698924001632. Full description at Econpapers || Download paper |
2024 | Nitty-gritties of customer experience in metaverse retailing. (2024). Alzeiby, Ebtesam Abdullah ; Khalil, Ashraf ; Agarwal, Reeti ; Mehrotra, Ankit. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:79:y:2024:i:c:s0969698924001723. Full description at Econpapers || Download paper |
2024 | Can consumer engagement on social media affect brand extension success? The case of luxury fashion brands and restaurants. (2024). Yoo, Jungmin. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:79:y:2024:i:c:s0969698924001814. Full description at Econpapers || Download paper |
2023 | A framework for AI-powered service innovation capability: Review and agenda for future research. (2023). Rahman, Mahfuzur ; Vrontis, Demetris ; Sultana, Saida ; Sajib, Shahriar ; Hossain, Md Afnan ; Akter, Shahriar ; McCarthy, Grace. In: Technovation. RePEc:eee:techno:v:125:y:2023:i:c:s0166497223000792. Full description at Econpapers || Download paper |
2023 | Healthcare analytics: A techno-functional perspective. (2023). Arha, Himanshu ; Singha, Sumanta ; Kar, Arpan Kumar. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:197:y:2023:i:c:s0040162523005930. Full description at Econpapers || Download paper |
2023 | Exploring the influence of artificial intelligence technology on consumer repurchase intention: The mediation and moderation approach. (2023). Syed, Nausheen ; Asadullah, Muhammad Ali ; Khadim, Sahar ; Nazir, Sajjad. In: Technology in Society. RePEc:eee:teinso:v:72:y:2023:i:c:s0160791x22003311. Full description at Econpapers || Download paper |
2023 | Comparing the influence of visual information and the perceived intelligence of voice assistants when shopping for sustainable clothing online. (2023). Wu, Chunmao ; Li, Pei ; Spence, Charles. In: Palgrave Communications. RePEc:pal:palcom:v:10:y:2023:i:1:d:10.1057_s41599-023-02244-2. Full description at Econpapers || Download paper |
Year | Title | Type | Cited |
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2021 | Why doesnt our value creation payoff: Unpacking customer analytics-driven value creation capability to sustain competitive advantage In: Journal of Business Research. [Full Text][Citation analysis] | article | 3 |
2022 | Value co-creation on a shared healthcare platform: Impact on service innovation, perceived value and patient welfare In: Journal of Business Research. [Full Text][Citation analysis] | article | 8 |
2022 | How does remote analytics empowerment capability payoff in the emerging industrial revolution? In: Journal of Business Research. [Full Text][Citation analysis] | article | 1 |
2020 | Revisiting customer analytics capability for data-driven retailing In: Journal of Retailing and Consumer Services. [Full Text][Citation analysis] | article | 14 |
2023 | The new wave of AI-powered luxury brands online shopping experience: The role of digital multisensory cues and customers’ engagement In: Journal of Retailing and Consumer Services. [Full Text][Citation analysis] | article | 11 |
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