3
H index
2
i10 index
46
Citations
North South University | 3 H index 2 i10 index 46 Citations RESEARCH PRODUCTION: 5 Articles RESEARCH ACTIVITY:
MORE DETAILS IN: ABOUT THIS REPORT:
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Works with: Authors registered in RePEc who have co-authored more than one work in the last five years with Md Afnan Hossain. | Is cited by: | Cites to: |
Journals with more than one article published | # docs |
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Journal of Business Research | 3 |
Journal of Retailing and Consumer Services | 2 |
Year ![]() | Title of citing document ![]() |
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2024 | Navigating the platform economy: Crafting a customer analytics capability instrument. (2024). Yanamandram, Venkata ; Akter, Shahriar ; Hossain, Md Afnan ; Strong, Carolyn. In: Journal of Business Research. RePEc:eee:jbrese:v:170:y:2024:i:c:s0148296323006197. Full description at Econpapers || Download paper |
2025 | The co-existence of brand value co-creation and co-destruction across the customer journey in a complex higher education brand. (2025). Hardcastle, Kimberley ; Sutherland, Matthew ; Cook, Paul ; Edirisingha, Prabash. In: Journal of Business Research. RePEc:eee:jbrese:v:186:y:2025:i:c:s0148296324004831. Full description at Econpapers || Download paper |
2024 | Artificial intelligence-generated virtual influencer: Examining the effects of emotional display on user engagement. (2024). Fung, Kevin Kam ; Dickinger, Astrid ; Yu, Joanne ; Egger, Roman. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:76:y:2024:i:c:s0969698923003119. Full description at Econpapers || Download paper |
2024 | Customer experience in AI-enabled products: Scale development and validation. (2024). Du, Qinglong ; Li, Kunyang ; Wang, Ping. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:76:y:2024:i:c:s0969698923003296. Full description at Econpapers || Download paper |
2024 | Exploring the effects of value co-creation strategies in event services on attendees’ citizenship behaviors: The roles of customer empowerment and psychological ownership. (2024). Li, Jing ; Singh, Smita ; Zhang, Xingyi ; Shao, Xiaolong. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:76:y:2024:i:c:s0969698923003703. Full description at Econpapers || Download paper |
2024 | The investigation of green purchasing behavior in China: A conceptual model based on the theory of planned behavior and self-determination theory. (2024). Pan, Jialing ; Zhao, Jincan ; Wang, Ying. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:77:y:2024:i:c:s0969698923004186. Full description at Econpapers || Download paper |
2024 | User perceptions and continuance intentions: An in-depth analysis of perceived values in amateur-hosted sharing accommodations. (2024). , Ida ; Mahmood, Rosli ; Zhang, Leyi. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:77:y:2024:i:c:s0969698923004265. Full description at Econpapers || Download paper |
2024 | Consumer engagement in chatbots and voicebots. A multiple-experiment approach in online retailing context. (2024). Katiyar, Gagan ; Shankar, Amit ; Rohit, Kumar ; Alzeiby, Ebtesam Abdullah ; Mehrotra, Ankit. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:78:y:2024:i:c:s0969698924000249. Full description at Econpapers || Download paper |
2024 | Employee motivations in shaping customer value co-creation attitude and behavior: Job position as a moderator. (2024). Ting, Ding Hooi ; Shamim, Amjad ; Khan, Imran ; Amin, Muhammad ; Abbasi, Amir Zaib ; Jan, Amin. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:79:y:2024:i:c:s0969698924001152. Full description at Econpapers || Download paper |
2024 | Unlocking the potential of AI: Enhancing consumer engagement in the beauty and cosmetic product purchases. (2024). Khorana, Sangeeta ; Polisetty, Aruna ; Chakraborty, Debarun. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:79:y:2024:i:c:s0969698924001383. Full description at Econpapers || Download paper |
2024 | Assessing the impact of AI-chatbot service quality on user e-brand loyalty through chatbot user trust, experience and electronic word of mouth. (2024). Javed, Iqra ; An, Xin ; Xu, Shuo ; Shahzad, Muhammad Farrukh. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:79:y:2024:i:c:s0969698924001632. Full description at Econpapers || Download paper |
2024 | Nitty-gritties of customer experience in metaverse retailing. (2024). Alzeiby, Ebtesam Abdullah ; Khalil, Ashraf ; Agarwal, Reeti ; Mehrotra, Ankit. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:79:y:2024:i:c:s0969698924001723. Full description at Econpapers || Download paper |
2024 | Can consumer engagement on social media affect brand extension success? The case of luxury fashion brands and restaurants. (2024). Yoo, Jungmin. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:79:y:2024:i:c:s0969698924001814. Full description at Econpapers || Download paper |
2024 | Impact of COVID-19 pandemic on online consumption share: Evidence from Chinas mobile payment data. (2024). Xiong, Yanyan ; Cui, Xue ; Yu, Liuming. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:81:y:2024:i:c:s0969698924002728. Full description at Econpapers || Download paper |
2024 | Untapping the potential of mobile location data: The opportunities and challenges for retail analytics. (2024). Hernandez, Tony ; Aversa, Joseph ; Azmy, Ali. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:81:y:2024:i:c:s0969698924002893. Full description at Econpapers || Download paper |
2024 | Determinants of the continuance use of smart shopping carts: Findings from PLS-SEM and NCA. (2024). Jasim, Mohamed K. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:81:y:2024:i:c:s0969698924003345. Full description at Econpapers || Download paper |
2024 | Leveraging digital technology in retailing business: Unboxing synergy between omnichannel retail adoption and sustainable retail performance. (2024). Raut, Rakesh D ; Kumar, Mukesh ; Akarte, Milind ; Vhatkar, Manjunath S ; Ghoshal, Sudishna ; Gokhale, Ravindra. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:81:y:2024:i:c:s0969698924003436. Full description at Econpapers || Download paper |
2024 | Its here to stay: Lessons, reflections, and visions on digital transformation amid public crisis. (2024). Huong, Thi Thanh ; Leonidou, Leonidas C ; He, Guojun Sawyer. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:206:y:2024:i:c:s0040162524003536. Full description at Econpapers || Download paper |
2024 | Conversational commerce: entering the next stage of AI-powered digital assistants. (2024). Dwivedi, Yogesh K ; Balakrishnan, Janarthanan. In: Annals of Operations Research. RePEc:spr:annopr:v:333:y:2024:i:2:d:10.1007_s10479-021-04049-5. Full description at Econpapers || Download paper |
2024 | Decision optimization in cooperation innovation: the impact of big data analytics capability and cooperative modes. (2024). Tan, Kim Hua ; Kumar, Ajay ; Gupta, Shivam ; Yu, Muhong ; Ji, Guojun. In: Annals of Operations Research. RePEc:spr:annopr:v:333:y:2024:i:2:d:10.1007_s10479-022-04867-1. Full description at Econpapers || Download paper |
2024 | Finetuning Analytics Information Systems for a Better Understanding of Users: Evidence of Personification Bias on Multiple Digital Channels. (2024). Salminen, Joni ; Jung, Soon-Gyo ; Jansen, Bernard J. In: Information Systems Frontiers. RePEc:spr:infosf:v:26:y:2024:i:2:d:10.1007_s10796-023-10395-5. Full description at Econpapers || Download paper |
Year ![]() | Title ![]() | Type ![]() | Cited ![]() |
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2021 | Why doesnt our value creation payoff: Unpacking customer analytics-driven value creation capability to sustain competitive advantage In: Journal of Business Research. [Full Text][Citation analysis] | article | 3 |
2022 | Value co-creation on a shared healthcare platform: Impact on service innovation, perceived value and patient welfare In: Journal of Business Research. [Full Text][Citation analysis] | article | 9 |
2022 | How does remote analytics empowerment capability payoff in the emerging industrial revolution? In: Journal of Business Research. [Full Text][Citation analysis] | article | 2 |
2020 | Revisiting customer analytics capability for data-driven retailing In: Journal of Retailing and Consumer Services. [Full Text][Citation analysis] | article | 19 |
2023 | The new wave of AI-powered luxury brands online shopping experience: The role of digital multisensory cues and customers€™ engagement In: Journal of Retailing and Consumer Services. [Full Text][Citation analysis] | article | 13 |
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