4
H index
3
i10 index
59
Citations
North South University | 4 H index 3 i10 index 59 Citations RESEARCH PRODUCTION: 5 Articles RESEARCH ACTIVITY:
MORE DETAILS IN: ABOUT THIS REPORT:
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Works with: Authors registered in RePEc who have co-authored more than one work in the last five years with Md Afnan Hossain. | Is cited by: | Cites to: |
| Journals with more than one article published | # docs |
|---|---|
| Journal of Business Research | 3 |
| Journal of Retailing and Consumer Services | 2 |
| Year | Title of citing document |
|---|---|
| 2024 | Consumer decision journey: Mapping with real-time longitudinal online and offline touchpoint data. (2024). Gonalves, Helena Martins ; Santos, Susana. In: European Management Journal. RePEc:eee:eurman:v:42:y:2024:i:3:p:397-413. Full description at Econpapers || Download paper |
| 2025 | An investigation of determinants of green consumption behavior: An extended theory of planned behavior. (2025). Zhao, Xiaoyu ; Fan, Lidong ; Xu, Yuan. In: Innovation and Green Development. RePEc:eee:ingrde:v:4:y:2025:i:1:s2949753124000754. Full description at Econpapers || Download paper |
| 2024 | Navigating the platform economy: Crafting a customer analytics capability instrument. (2024). Yanamandram, Venkata ; Akter, Shahriar ; Hossain, Md Afnan ; Strong, Carolyn. In: Journal of Business Research. RePEc:eee:jbrese:v:170:y:2024:i:c:s0148296323006197. Full description at Econpapers || Download paper |
| 2025 | The co-existence of brand value co-creation and co-destruction across the customer journey in a complex higher education brand. (2025). Hardcastle, Kimberley ; Sutherland, Matthew ; Cook, Paul ; Edirisingha, Prabash. In: Journal of Business Research. RePEc:eee:jbrese:v:186:y:2025:i:c:s0148296324004831. Full description at Econpapers || Download paper |
| 2025 | Innovations in Healthcare: A systematic literature review. (2025). Mishra, Sandhya ; Jain, Karuna. In: Journal of Business Research. RePEc:eee:jbrese:v:194:y:2025:i:c:s0148296325001870. Full description at Econpapers || Download paper |
| 2024 | Artificial intelligence-generated virtual influencer: Examining the effects of emotional display on user engagement. (2024). Egger, Roman ; Fung, Kevin Kam ; Yu, Joanne ; Dickinger, Astrid. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:76:y:2024:i:c:s0969698923003119. Full description at Econpapers || Download paper |
| 2024 | Customer experience in AI-enabled products: Scale development and validation. (2024). Du, Qinglong ; Wang, Ping ; Li, Kunyang. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:76:y:2024:i:c:s0969698923003296. Full description at Econpapers || Download paper |
| 2024 | Exploring the effects of value co-creation strategies in event services on attendees€™ citizenship behaviors: The roles of customer empowerment and psychological ownership. (2024). Zhang, Xingyi ; Shao, Xiaolong ; Singh, Smita ; Li, Jing. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:76:y:2024:i:c:s0969698923003703. Full description at Econpapers || Download paper |
| 2024 | The investigation of green purchasing behavior in China: A conceptual model based on the theory of planned behavior and self-determination theory. (2024). Wang, Ying ; Zhao, Jincan ; Pan, Jialing. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:77:y:2024:i:c:s0969698923004186. Full description at Econpapers || Download paper |
| 2024 | User perceptions and continuance intentions: An in-depth analysis of perceived values in amateur-hosted sharing accommodations. (2024). Ma, Yongpeng ; Mahmood, Rosli ; Zhang, Leyi. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:77:y:2024:i:c:s0969698923004265. Full description at Econpapers || Download paper |
| 2024 | Consumer engagement in chatbots and voicebots. A multiple-experiment approach in online retailing context. (2024). Rohit, Kumar ; Katiyar, Gagan ; Alzeiby, Ebtesam Abdullah ; Mehrotra, Ankit ; Shankar, Amit. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:78:y:2024:i:c:s0969698924000249. Full description at Econpapers || Download paper |
| 2024 | Employee motivations in shaping customer value co-creation attitude and behavior: Job position as a moderator. (2024). Amin, Muhammad ; Khan, Imran ; Ting, Ding Hooi ; Shamim, Amjad ; Abbasi, Amir Zaib ; Jan, Amin. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:79:y:2024:i:c:s0969698924001152. Full description at Econpapers || Download paper |
| 2024 | Unlocking the potential of AI: Enhancing consumer engagement in the beauty and cosmetic product purchases. (2024). Khorana, Sangeeta ; Chakraborty, Debarun ; Polisetty, Aruna. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:79:y:2024:i:c:s0969698924001383. Full description at Econpapers || Download paper |
| 2024 | Assessing the impact of AI-chatbot service quality on user e-brand loyalty through chatbot user trust, experience and electronic word of mouth. (2024). An, Xin ; Xu, Shuo ; Shahzad, Muhammad Farrukh ; Javed, Iqra. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:79:y:2024:i:c:s0969698924001632. Full description at Econpapers || Download paper |
| 2024 | Nitty-gritties of customer experience in metaverse retailing. (2024). Agarwal, Vaishali ; Alzeiby, Ebtesam Abdullah ; Khalil, Ashraf ; Mehrotra, Ankit. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:79:y:2024:i:c:s0969698924001723. Full description at Econpapers || Download paper |
| 2024 | Can consumer engagement on social media affect brand extension success? The case of luxury fashion brands and restaurants. (2024). Yoo, Jungmin. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:79:y:2024:i:c:s0969698924001814. Full description at Econpapers || Download paper |
| 2024 | Impact of COVID-19 pandemic on online consumption share: Evidence from Chinas mobile payment data. (2024). Xiong, Yanyan ; Cui, Xue ; Yu, Liuming. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:81:y:2024:i:c:s0969698924002728. Full description at Econpapers || Download paper |
| 2024 | Untapping the potential of mobile location data: The opportunities and challenges for retail analytics. (2024). Hernandez, Tony ; Aversa, Joseph ; Azmy, Ali. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:81:y:2024:i:c:s0969698924002893. Full description at Econpapers || Download paper |
| 2024 | Determinants of the continuance use of smart shopping carts: Findings from PLS-SEM and NCA. (2024). Jasim, Mohamed K. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:81:y:2024:i:c:s0969698924003345. Full description at Econpapers || Download paper |
| 2024 | Leveraging digital technology in retailing business: Unboxing synergy between omnichannel retail adoption and sustainable retail performance. (2024). Ghoshal, Sudishna ; Gokhale, Ravindra ; Raut, Rakesh D ; Kumar, Mukesh ; Akarte, Milind ; Vhatkar, Manjunath S. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:81:y:2024:i:c:s0969698924003436. Full description at Econpapers || Download paper |
| 2025 | AI assistant is my new best friend! Role of emotional disclosure, performance expectations and intention to reuse. (2025). Ishaq, Muhammad Ishtiaq ; Affandi, Sana ; Ahmad, Rehan ; Talpur, Qurat-ul-ain, ; Raza, Ali. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:82:y:2025:i:c:s0969698924003837. Full description at Econpapers || Download paper |
| 2025 | The retail strategies of luxury fashion firms in the metaverse: Enhancing brand experiences. (2025). Hu, Lala ; Olivieri, Mirko ; Giovannetti, Marta ; Cedrola, Elena. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:84:y:2025:i:c:s0969698924004983. Full description at Econpapers || Download paper |
| 2025 | Balancing identity diversity and product contexts: Understanding consumer trust in AI-enhanced chatbot services. (2025). Zhang, Jing ; Lu, Yangyang. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:84:y:2025:i:c:s0969698924005010. Full description at Econpapers || Download paper |
| 2025 | Unpacking when and how business analytics affect firm performance and customer satisfaction: A longitudinal examination. (2025). Alfadhel, Mutasim. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:84:y:2025:i:c:s0969698924005150. Full description at Econpapers || Download paper |
| 2025 | Blockchain meets luxury: The role of NFT authentication in luxury retail platforms. (2025). Kang, Jiyun ; Jang, Jisu. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:84:y:2025:i:c:s0969698925000414. Full description at Econpapers || Download paper |
| 2025 | Less stress, fewer delays: The role of sophisticated AI in mitigating decision fatigue and purchase postponement in luxury retail. (2025). Li, Jiarui ; Kang, Jiyun. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:85:y:2025:i:c:s0969698925000475. Full description at Econpapers || Download paper |
| 2024 | Its here to stay: Lessons, reflections, and visions on digital transformation amid public crisis. (2024). Huong, Thi Thanh ; Leonidou, Leonidas C ; He, Guojun Sawyer. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:206:y:2024:i:c:s0040162524003536. Full description at Econpapers || Download paper |
| 2025 | Intermediating mechanisms and market conditions in big data knowledge management for enhanced market performance. (2025). Abid, Nabila ; Srivastava, Mohit ; Wei, Feng ; Aftab, Junaid ; Ishaq, Muhammad Ishtiaq. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:219:y:2025:i:c:s0040162525002975. Full description at Econpapers || Download paper |
| 2024 | Research on the Mechanism of the Green Innovation of Enterprises Empowered by Digital Technology from the Perspective of Value Co-Creation. (2024). Zheng, Junwei ; Liu, Hui ; Bo, Qiushi. In: Sustainability. RePEc:gam:jsusta:v:16:y:2024:i:20:p:9065-:d:1502252. Full description at Econpapers || Download paper |
| 2025 | The Impact of Green Perceived Value Through Green New Products on Purchase Intention: Brand Attitudes, Brand Trust, and Digital Customer Engagement. (2025). Lee, Min-Jae ; Kim, Tae-Hoo ; Liu, Xuan. In: Sustainability. RePEc:gam:jsusta:v:17:y:2025:i:9:p:4106-:d:1647908. Full description at Econpapers || Download paper |
| 2025 | How AI service quality influence brand loyalty: moderating effects of innovativeness, brand ethicality, and privacy concern. (2025). Yang, Mengxi ; Wang, Mengyang. In: Journal of Brand Management. RePEc:pal:jobman:v:32:y:2025:i:4:d:10.1057_s41262-025-00383-2. Full description at Econpapers || Download paper |
| 2024 | Conversational commerce: entering the next stage of AI-powered digital assistants. (2024). Dwivedi, Yogesh K ; Balakrishnan, Janarthanan. In: Annals of Operations Research. RePEc:spr:annopr:v:333:y:2024:i:2:d:10.1007_s10479-021-04049-5. Full description at Econpapers || Download paper |
| 2024 | Decision optimization in cooperation innovation: the impact of big data analytics capability and cooperative modes. (2024). Kumar, Ajay ; Gupta, Shivam ; Yu, Muhong ; Ji, Guojun ; Tan, Kim Hua. In: Annals of Operations Research. RePEc:spr:annopr:v:333:y:2024:i:2:d:10.1007_s10479-022-04867-1. Full description at Econpapers || Download paper |
| 2024 | Finetuning Analytics Information Systems for a Better Understanding of Users: Evidence of Personification Bias on Multiple Digital Channels. (2024). Salminen, Joni ; Jung, Soon-Gyo ; Jansen, Bernard J. In: Information Systems Frontiers. RePEc:spr:infosf:v:26:y:2024:i:2:d:10.1007_s10796-023-10395-5. Full description at Econpapers || Download paper |
| 2024 | The nexus between customer value analytics and SME performance in emerging market: a resource-based view perspective. (2024). Abrokwah-Larbi, Kwabena. In: Journal of Global Entrepreneurship Research. RePEc:spr:jglont:v:14:y:2024:i:1:d:10.1007_s40497-024-00396-2. Full description at Econpapers || Download paper |
| Year | Title | Type | Cited |
|---|---|---|---|
| 2021 | Why doesnt our value creation payoff: Unpacking customer analytics-driven value creation capability to sustain competitive advantage In: Journal of Business Research. [Full Text][Citation analysis] | article | 5 |
| 2022 | Value co-creation on a shared healthcare platform: Impact on service innovation, perceived value and patient welfare In: Journal of Business Research. [Full Text][Citation analysis] | article | 10 |
| 2022 | How does remote analytics empowerment capability payoff in the emerging industrial revolution? In: Journal of Business Research. [Full Text][Citation analysis] | article | 2 |
| 2020 | Revisiting customer analytics capability for data-driven retailing In: Journal of Retailing and Consumer Services. [Full Text][Citation analysis] | article | 21 |
| 2023 | The new wave of AI-powered luxury brands online shopping experience: The role of digital multisensory cues and customers€™ engagement In: Journal of Retailing and Consumer Services. [Full Text][Citation analysis] | article | 21 |
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