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Journal of Retailing / Elsevier

Citation Profile [Updated: 2023-01-07 21:26:51]
5 Years H Index
44
Impact Factor (IF)
1.95
5 Years IF
2.14
Data available in this report

[Raw data] [50 most cited papers] [50 most relevant papers] [cites used to compute IF] [Recent citations ][Frequent citing series ] [more data in EconPapers] [trace new citations] [Missing citations? Add them now] [Incorrect content? Let us know]

Main indicators
Raw Data

 

IF AIF CIF IF5 DOC CDO CIT NCI CCU D2Y C2Y D5Y C5Y SC %SC CiY II AII
2008 0 0.49 1.03 0 35 35 867 36 36 0 0 34 94.4 36 1.03 0.23
2009 0.69 0.47 1.99 0.69 42 77 1189 153 189 35 24 35 24 138 90.2 40 0.95 0.23
2010 0.61 0.48 0.75 0.61 33 110 716 82 271 77 47 77 47 29 35.4 2 0.06 0.21
2011 0.83 0.52 1.19 0.78 46 156 945 186 457 75 62 110 86 117 62.9 10 0.22 0.24
2012 0.7 0.51 1.09 0.83 37 193 694 211 668 79 55 156 130 93 44.1 2 0.05 0.22
2013 0.65 0.56 1.1 0.84 32 225 560 247 915 83 54 193 163 51 20.6 1 0.03 0.24
2014 0.62 0.55 1.2 0.95 39 264 587 316 1231 69 43 190 181 66 20.9 6 0.15 0.23
2015 0.66 0.55 1.54 1.03 40 304 950 468 1700 71 47 187 192 105 22.4 11 0.28 0.23
2016 1.13 0.53 1.92 1.37 35 339 355 651 2351 79 89 194 266 90 13.8 9 0.26 0.21
2017 1.59 0.55 2.25 1.5 35 374 542 843 3194 75 119 183 274 82 9.7 21 0.6 0.21
2018 0.97 0.57 2.18 1.49 20 394 148 858 4052 70 68 181 269 55 6.4 3 0.15 0.24
2019 1.76 0.6 2.41 1.69 25 419 142 1008 5060 55 97 169 285 74 7.3 4 0.16 0.24
2020 1.24 0.73 3 2.3 36 455 167 1367 6427 45 56 155 356 140 10.2 20 0.56 0.34
2021 1.95 1.02 3.45 2.14 46 501 90 1729 8156 61 119 151 323 198 11.5 44 0.96 0.38
IF: Two years Impact Factor: C2Y / D2Y
AIF: Average Impact Factor for all series in RePEc in year y
CIF: Cumulative impact factor
IF5: Five years Impact Factor: C5Y / D5Y
DOC: Number of documents published in year y
CDO: Cumulative number of documents published until year y
CIT: Number of citations to papers published in year y
NCI: Number of citations in year y
CCU: Cumulative number of citations to papers published until year y
D2Y: Number of articles published in y-1 plus y-2
C2Y: Cites in y to articles published in y-1 plus y-2
D5Y: Number of articles published in y-1 until y-5
C5Y: Cites in y to articles published in y-1 until y-5
SC: selft citations in y to articles published in y-1 plus y-2
%SC: Percentage of selft citations in y to articles published in y-1 plus y-2
CiY: Cites in year y to documents published in year y
II: Immediacy Index: CiY / Documents.
AII: Average Immediacy Index for series in RePEc in year y
50 most cited documents in this series
#YearTitleCited
12009Customer Experience Creation: Determinants, Dynamics and Management Strategies. (2009). Verhoef, Peter C ; Schlesinger, Leonard A ; Tsiros, Michael ; Roggeveen, Anne ; Parasuraman, A ; Lemon, Katherine N. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:1:p:31-41.

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347
22015From Multi-Channel Retailing to Omni-Channel Retailing. (2015). Verhoef, Peter C ; Inman, Jeffrey J ; Kannan, P K. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:174-181.

Full description at Econpapers || Download paper

249
32009Customer Experience Management in Retailing: Understanding the Buying Process. (2009). Puccinelli, Nancy M ; Stewart, David ; Raghubir, Priya ; Price, Robert ; Grewal, Dhruv ; Goodstein, Ronald C. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:1:p:15-30.

Full description at Econpapers || Download paper

239
42012Common Method Bias in Marketing: Causes, Mechanisms, and Procedural Remedies. (2012). MacKenzie, Scott B ; Podsakoff, Philip M. In: Journal of Retailing. RePEc:eee:jouret:v:88:y:2012:i:4:p:542-555.

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192
52009Customer Experience Management in Retailing: An Organizing Framework. (2009). Grewal, Dhruv ; Kumar, V ; Levy, Michael. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:1:p:1-14.

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187
62017The Future of Retailing. (2017). Grewal, Dhruv ; Nordfalt, Jens ; Roggeveen, Anne L. In: Journal of Retailing. RePEc:eee:jouret:v:93:y:2017:i:1:p:1-6.

Full description at Econpapers || Download paper

162
72010Channel Selection and Coordination in Dual-Channel Supply Chains. (2010). Cai, Gangshu. In: Journal of Retailing. RePEc:eee:jouret:v:86:y:2010:i:1:p:22-36.

Full description at Econpapers || Download paper

161
82008The dynamics of online word-of-mouth and product sales—An empirical investigation of the movie industry. (2008). Duan, Wenjing ; Whinston, Andrew B ; Gu, Bin. In: Journal of Retailing. RePEc:eee:jouret:v:84:y:2008:i:2:p:233-242.

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146
92008Multichannel Shopper Segments and Their Covariates. (2008). Konu, Umut ; Neslin, Scott A ; Verhoef, Peter C. In: Journal of Retailing. RePEc:eee:jouret:v:84:y:2008:i:4:p:398-413.

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127
102012Online Customer Experience in e-Retailing: An empirical model of Antecedents and Outcomes. (2012). Rose, Susan ; Hair, Neil ; Samouel, Phillip ; Clark, Moira . In: Journal of Retailing. RePEc:eee:jouret:v:88:y:2012:i:2:p:308-322.

Full description at Econpapers || Download paper

127
112013Against the Green: A Multi-method Examination of the Barriers to Green Consumption. (2013). Gleim, Mark R ; Cronin, Joseph J ; Andrews, Demetra ; Smith, Jeffery S. In: Journal of Retailing. RePEc:eee:jouret:v:89:y:2013:i:1:p:44-61.

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110
122015On the Go: How Mobile Shopping Affects Customer Purchase Behavior. (2015). Wang, Rebecca Jen-Hui ; Krishnamurthi, Lakshman ; Malthouse, Edward C. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:217-234.

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109
132011Innovations in Retail Business Models. (2011). Sorescu, Alina ; Bridges, Cheryl ; Rangaswamy, Arvind ; Singh, Jagdip ; Frambach, Ruud T. In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:s1:p:s3-s16.

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96
142010Transaction Cost Economics: The Natural Progression. (2010). Williamson, Oliver. In: Journal of Retailing. RePEc:eee:jouret:v:86:y:2010:i:3:p:215-226.

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93
152014How Online Product Reviews Affect Retail Sales: A Meta-analysis. (2014). Floyd, Kristopher ; Freling, Traci ; Cho, Hyun Young ; Alhoqail, Saad. In: Journal of Retailing. RePEc:eee:jouret:v:90:y:2014:i:2:p:217-232.

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90
162015Integrating Bricks with Clicks: Retailer-Level and Channel-Level Outcomes of Online–Offline Channel Integration. (2015). Herhausen, Dennis ; Herrmann, Andreas ; Schoegel, Marcus ; Binder, Jochen. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:309-325.

Full description at Econpapers || Download paper

90
172017Shopper-Facing Retail Technology: A Retailer Adoption Decision Framework Incorporating Shopper Attitudes and Privacy Concerns. (2017). Inman, Jeffrey J ; Nikolova, Hristina. In: Journal of Retailing. RePEc:eee:jouret:v:93:y:2017:i:1:p:7-28.

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87
182011Innovations in Shopper Marketing: Current Insights and Future Research Issues. (2011). Shankar, Venkatesh ; Rizley, Ross ; Kelley, Eileen ; Mantrala, Murali ; Inman, Jeffrey J. In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:s1:p:s29-s42.

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81
192009Communication and Promotion Decisions in Retailing: A Review and Directions for Future Research. (2009). Ailawadi, Kusum L ; Shankar, Venkatesh ; Gauri, Dinesh K ; Donthu, Naveen ; Beauchamp, J P. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:1:p:42-55.

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81
202013Revisiting the Satisfaction–Loyalty Relationship: Empirical Generalizations and Directions for Future Research. (2013). Kumar, V ; Ganesh, Jaishankar ; Pozza, Ilaria Dalla. In: Journal of Retailing. RePEc:eee:jouret:v:89:y:2013:i:3:p:246-262.

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77
212011Born Unequal: A Study of the Helpfulness of User-Generated Product Reviews. (2011). Pan, Yue ; Zhang, Jason Q. In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:4:p:598-612.

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76
222011Retail Luxury Strategy: Assembling Charisma through Art and Magic. (2011). Dion, Delphine ; Arnould, Eric . In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:4:p:502-520.

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72
232015Unraveling the Personalization Paradox: The Effect of Information Collection and Trust-Building Strategies on Online Advertisement Effectiveness. (2015). Aguirre, Elizabeth ; Wetzels, Martin ; de Ruyter, KO ; Grewal, Dhruv ; Mahr, Dominik. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:1:p:34-49.

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71
242009Supply Chain Management and Retailer Performance: Emerging Trends, Issues, and Implications for Research and Practice. (2009). Ganesan, Shankar ; Weitz, Barton ; Palmatier, Robert W ; Jap, Sandy ; George, Morris. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:1:p:84-94.

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70
252015Perceived customer showrooming behavior and the effect on retail salesperson self-efficacy and performance. (2015). Rapp, Adam ; Beitelspacher, Lauren Skinner ; Ogilvie, Jessica ; Bachrach, Daniel G ; Baker, Thomas L. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:358-369.

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69
262009Why is Assortment Planning so Difficult for Retailers? A Framework and Research Agenda. (2009). Mantrala, Murali K ; Shah, Denish ; Dankworth, Bill ; Gaidarev, Peter ; Fox, Edward J ; Kahn, Barbara E ; Levy, Michael. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:1:p:71-83.

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69
272014The Role of the Beneficiary in Willingness to Pay for Socially Responsible Products: A Meta-analysis. (2014). Tully, Stephanie M ; Winer, Russell S. In: Journal of Retailing. RePEc:eee:jouret:v:90:y:2014:i:2:p:255-274.

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69
282017The Role of Big Data and Predictive Analytics in Retailing. (2017). Bradlow, Eric T ; Voleti, Sudhir ; Kopalle, Praveen ; Gangwar, Manish . In: Journal of Retailing. RePEc:eee:jouret:v:93:y:2017:i:1:p:79-95.

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67
292015The Impact of Cross-Channel Integration on Retailers’ Sales Growth. (2015). Cao, Lanlan ; Li, LI. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:198-216.

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65
302011Innovations in Retail Pricing and Promotions. (2011). Grewal, Dhruv ; Robertson, Jane R ; Kopalle, Praveen ; Hall, Kevin ; Gauri, Dinesh ; Ailawadi, Kusum L. In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:s1:p:s43-s52.

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64
312015The Impact of the Multi-channel Retail Mix on Online Store Choice: Does Online Experience Matter?. (2015). Melis, Kristina ; Lamey, Lien ; Breugelmans, Els ; Campo, Katia. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:272-288.

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63
322015Building With Bricks and Mortar: The Revenue Impact of Opening Physical Stores in a Multichannel Environment. (2015). Pauwels, Koen ; Neslin, Scott A. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:182-197.

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59
332010Online Shopper Motivations, and e-Store Attributes: An Examination of Online Patronage Behavior and Shopper Typologies. (2010). Ganesh, Jaishankar ; Pomirleanu, Nadia ; Luckett, Michael ; Reynolds, Kristy E. In: Journal of Retailing. RePEc:eee:jouret:v:86:y:2010:i:1:p:106-115.

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56
342010A Second-hand Shoppers’ Motivation Scale: Antecedents, Consequences, and Implications for Retailers. (2010). Guiot, Denis ; Roux, Dominique. In: Journal of Retailing. RePEc:eee:jouret:v:86:y:2010:i:4:p:355-371.

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56
352008A Meta-Analysis of Relationships Linking Employee Satisfaction to Customer Responses. (2008). Brown, Steven P ; Lam, Son K. In: Journal of Retailing. RePEc:eee:jouret:v:84:y:2008:i:3:p:243-255.

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55
362009Dysfunctional Customer Behavior Severity: An Empirical Examination. (2009). Reynolds, Kate L ; Harris, Lloyd C. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:3:p:321-335.

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52
372012Understanding the Influence of Cues from Other Customers in the Service Experience: A Scale Development and Validation. (2012). Brocato, Deanne E ; Baker, Julie ; Voorhees, Clay M. In: Journal of Retailing. RePEc:eee:jouret:v:88:y:2012:i:3:p:384-398.

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49
382011Retailing Innovations in a Globalizing Retail Market Environment. (2011). dellaert, benedict ; Reinartz, Werner ; Varadarajan, Rajan ; Kumar, V ; Krafft, Manfred. In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:s1:p:s53-s66.

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49
392011Does Online Information Drive Offline Revenues?. (2011). Pauwels, Koen ; Eelko, K R ; Teerling, Marije L ; PEter, . In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:1:p:1-17.

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48
402008Rapport-Building Behaviors Used by Retail Employees. (2008). Gremler, Dwayne D ; Gwinner, Kevin P. In: Journal of Retailing. RePEc:eee:jouret:v:84:y:2008:i:3:p:308-324.

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47
412017Managing Multi- and Omni-Channel Distribution: Metrics and Research Directions. (2017). Ailawadi, Kusum L ; Farris, Paul W. In: Journal of Retailing. RePEc:eee:jouret:v:93:y:2017:i:1:p:120-135.

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46
422013The Impact of a Flagship vs. a Brand Store on Brand Attitude, Brand Attachment and Brand Equity. (2013). Dolbec, Pierre-Yann ; Chebat, Jean-Charles. In: Journal of Retailing. RePEc:eee:jouret:v:89:y:2013:i:4:p:460-466.

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45
432009Retailer Pricing and Competitive Effects. (2009). Chintagunta, Pradeep ; Kopalle, Praveen ; Sills, James A ; Ratchford, Brian T ; Pauwels, Koen ; Fan, Jia ; Biswas, Dipayan . In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:1:p:56-70.

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45
442015The Impact of Different Touchpoints on Brand Consideration. (2015). Baxendale, Shane ; Wilson, Hugh N ; MacDonald, Emma K. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:235-253.

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45
452011Franchising Research Frontiers for the Twenty-First Century. (2011). Dant, Rajiv P ; Windsperger, Josef ; Grunhagen, Marko . In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:3:p:253-268.

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44
462008The Effect of Compensation on Repurchase Intentions in Service Recovery. (2008). Grewal, Dhruv ; Tsiros, Michael ; Roggeveen, Anne L. In: Journal of Retailing. RePEc:eee:jouret:v:84:y:2008:i:4:p:424-434.

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44
472009Why Are Themed Brandstores So Powerful? Retail Brand Ideology at American Girl Place. (2009). Borghini, Stefania ; Sherry, John F ; Muiz, Albert M ; McGrath, Mary Ann ; Kozinets, Robert V ; Diamond, Nina. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:3:p:363-375.

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44
482008Strategies to offset performance failures: The role of brand equity. (2008). Brady, Michael K ; Roehm, Michelle L ; Fox, Gavin L ; Cronin, Joseph J. In: Journal of Retailing. RePEc:eee:jouret:v:84:y:2008:i:2:p:151-164.

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43
492015Drivers of and Barriers to Organic Purchase Behavior. (2015). van Doorn, Jenny ; Verhoef, Peter C. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:3:p:436-450.

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43
502011Aesthetics and the online shopping environment: Understanding consumer responses. (2011). Wang, Yong Jian ; Wei, Jie ; Minor, Michael S. In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:1:p:46-58.

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42
50 most relevant documents in this series (papers most cited in the last two years)
#YearTitleCited
12015From Multi-Channel Retailing to Omni-Channel Retailing. (2015). Verhoef, Peter C ; Inman, Jeffrey J ; Kannan, P K. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:174-181.

Full description at Econpapers || Download paper

150
22009Customer Experience Creation: Determinants, Dynamics and Management Strategies. (2009). Verhoef, Peter C ; Schlesinger, Leonard A ; Tsiros, Michael ; Roggeveen, Anne ; Parasuraman, A ; Lemon, Katherine N. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:1:p:31-41.

Full description at Econpapers || Download paper

150
32012Common Method Bias in Marketing: Causes, Mechanisms, and Procedural Remedies. (2012). MacKenzie, Scott B ; Podsakoff, Philip M. In: Journal of Retailing. RePEc:eee:jouret:v:88:y:2012:i:4:p:542-555.

Full description at Econpapers || Download paper

124
42017The Future of Retailing. (2017). Grewal, Dhruv ; Nordfalt, Jens ; Roggeveen, Anne L. In: Journal of Retailing. RePEc:eee:jouret:v:93:y:2017:i:1:p:1-6.

Full description at Econpapers || Download paper

123
52009Customer Experience Management in Retailing: Understanding the Buying Process. (2009). Puccinelli, Nancy M ; Stewart, David ; Raghubir, Priya ; Price, Robert ; Grewal, Dhruv ; Goodstein, Ronald C. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:1:p:15-30.

Full description at Econpapers || Download paper

85
62010Channel Selection and Coordination in Dual-Channel Supply Chains. (2010). Cai, Gangshu. In: Journal of Retailing. RePEc:eee:jouret:v:86:y:2010:i:1:p:22-36.

Full description at Econpapers || Download paper

79
72012Online Customer Experience in e-Retailing: An empirical model of Antecedents and Outcomes. (2012). Rose, Susan ; Hair, Neil ; Samouel, Phillip ; Clark, Moira . In: Journal of Retailing. RePEc:eee:jouret:v:88:y:2012:i:2:p:308-322.

Full description at Econpapers || Download paper

73
82017Shopper-Facing Retail Technology: A Retailer Adoption Decision Framework Incorporating Shopper Attitudes and Privacy Concerns. (2017). Inman, Jeffrey J ; Nikolova, Hristina. In: Journal of Retailing. RePEc:eee:jouret:v:93:y:2017:i:1:p:7-28.

Full description at Econpapers || Download paper

73
92009Customer Experience Management in Retailing: An Organizing Framework. (2009). Grewal, Dhruv ; Kumar, V ; Levy, Michael. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:1:p:1-14.

Full description at Econpapers || Download paper

65
102015On the Go: How Mobile Shopping Affects Customer Purchase Behavior. (2015). Wang, Rebecca Jen-Hui ; Krishnamurthi, Lakshman ; Malthouse, Edward C. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:217-234.

Full description at Econpapers || Download paper

60
112015Integrating Bricks with Clicks: Retailer-Level and Channel-Level Outcomes of Online–Offline Channel Integration. (2015). Herhausen, Dennis ; Herrmann, Andreas ; Schoegel, Marcus ; Binder, Jochen. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:309-325.

Full description at Econpapers || Download paper

57
122008Multichannel Shopper Segments and Their Covariates. (2008). Konu, Umut ; Neslin, Scott A ; Verhoef, Peter C. In: Journal of Retailing. RePEc:eee:jouret:v:84:y:2008:i:4:p:398-413.

Full description at Econpapers || Download paper

55
132013Against the Green: A Multi-method Examination of the Barriers to Green Consumption. (2013). Gleim, Mark R ; Cronin, Joseph J ; Andrews, Demetra ; Smith, Jeffery S. In: Journal of Retailing. RePEc:eee:jouret:v:89:y:2013:i:1:p:44-61.

Full description at Econpapers || Download paper

55
142017The Role of Big Data and Predictive Analytics in Retailing. (2017). Bradlow, Eric T ; Voleti, Sudhir ; Kopalle, Praveen ; Gangwar, Manish . In: Journal of Retailing. RePEc:eee:jouret:v:93:y:2017:i:1:p:79-95.

Full description at Econpapers || Download paper

54
152015Unraveling the Personalization Paradox: The Effect of Information Collection and Trust-Building Strategies on Online Advertisement Effectiveness. (2015). Aguirre, Elizabeth ; Wetzels, Martin ; de Ruyter, KO ; Grewal, Dhruv ; Mahr, Dominik. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:1:p:34-49.

Full description at Econpapers || Download paper

50
162015The Impact of Cross-Channel Integration on Retailers’ Sales Growth. (2015). Cao, Lanlan ; Li, LI. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:198-216.

Full description at Econpapers || Download paper

44
172014How Online Product Reviews Affect Retail Sales: A Meta-analysis. (2014). Floyd, Kristopher ; Freling, Traci ; Cho, Hyun Young ; Alhoqail, Saad. In: Journal of Retailing. RePEc:eee:jouret:v:90:y:2014:i:2:p:217-232.

Full description at Econpapers || Download paper

43
182008The dynamics of online word-of-mouth and product sales—An empirical investigation of the movie industry. (2008). Duan, Wenjing ; Whinston, Andrew B ; Gu, Bin. In: Journal of Retailing. RePEc:eee:jouret:v:84:y:2008:i:2:p:233-242.

Full description at Econpapers || Download paper

42
192014The Role of the Beneficiary in Willingness to Pay for Socially Responsible Products: A Meta-analysis. (2014). Tully, Stephanie M ; Winer, Russell S. In: Journal of Retailing. RePEc:eee:jouret:v:90:y:2014:i:2:p:255-274.

Full description at Econpapers || Download paper

40
202015The Impact of the Multi-channel Retail Mix on Online Store Choice: Does Online Experience Matter?. (2015). Melis, Kristina ; Lamey, Lien ; Breugelmans, Els ; Campo, Katia. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:272-288.

Full description at Econpapers || Download paper

34
212015Perceived customer showrooming behavior and the effect on retail salesperson self-efficacy and performance. (2015). Rapp, Adam ; Beitelspacher, Lauren Skinner ; Ogilvie, Jessica ; Bachrach, Daniel G ; Baker, Thomas L. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:358-369.

Full description at Econpapers || Download paper

34
222011Born Unequal: A Study of the Helpfulness of User-Generated Product Reviews. (2011). Pan, Yue ; Zhang, Jason Q. In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:4:p:598-612.

Full description at Econpapers || Download paper

33
232011Retail Luxury Strategy: Assembling Charisma through Art and Magic. (2011). Dion, Delphine ; Arnould, Eric . In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:4:p:502-520.

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32
242019Let Me Imagine That for You: Transforming the Retail Frontline Through Augmenting Customer Mental Imagery Ability. (2019). Chylinski, Mathew ; Heller, Jonas ; Keeling, Debbie I ; Mahr, Dominik ; de Ruyter, KO. In: Journal of Retailing. RePEc:eee:jouret:v:95:y:2019:i:2:p:94-114.

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252018Testing Retail Marketing-Mix Effects on Patronage: A Meta-Analysis. (2018). Blut, Markus ; Floh, Arne ; Teller, Christoph. In: Journal of Retailing. RePEc:eee:jouret:v:94:y:2018:i:2:p:113-135.

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262015Building With Bricks and Mortar: The Revenue Impact of Opening Physical Stores in a Multichannel Environment. (2015). Pauwels, Koen ; Neslin, Scott A. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:182-197.

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272017Managing Multi- and Omni-Channel Distribution: Metrics and Research Directions. (2017). Ailawadi, Kusum L ; Farris, Paul W. In: Journal of Retailing. RePEc:eee:jouret:v:93:y:2017:i:1:p:120-135.

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282011Innovations in Retail Business Models. (2011). Sorescu, Alina ; Bridges, Cheryl ; Rangaswamy, Arvind ; Singh, Jagdip ; Frambach, Ruud T. In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:s1:p:s3-s16.

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292015How Does Corporate Social Responsibility Affect Consumer Response to Service Failure in Buyer–Seller Relationships?. (2015). Bolton, Lisa E ; Mattila, Anna S. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:1:p:140-153.

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302015The Impact of Different Touchpoints on Brand Consideration. (2015). Baxendale, Shane ; Wilson, Hugh N ; MacDonald, Emma K. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:235-253.

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312020The DAST Framework for Retail Atmospherics: The Impact of In- and Out-of-Store Retail Journey Touchpoints on the Customer Experience. (2020). Schweiger, Elisa B ; Grewal, Dhruv ; Roggeveen, Anne L. In: Journal of Retailing. RePEc:eee:jouret:v:96:y:2020:i:1:p:128-137.

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322019Loyalty Formation for Different Customer Journey Segments. (2019). Rudolph, Thomas ; Emrich, Oliver ; Verhoef, Peter C ; Kleinlercher, Kristina ; Herhausen, Dennis. In: Journal of Retailing. RePEc:eee:jouret:v:95:y:2019:i:3:p:9-29.

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28
332010Transaction Cost Economics: The Natural Progression. (2010). Williamson, Oliver. In: Journal of Retailing. RePEc:eee:jouret:v:86:y:2010:i:3:p:215-226.

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342010A Second-hand Shoppers’ Motivation Scale: Antecedents, Consequences, and Implications for Retailers. (2010). Guiot, Denis ; Roux, Dominique. In: Journal of Retailing. RePEc:eee:jouret:v:86:y:2010:i:4:p:355-371.

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352019Antecedents and Consequences of Customer Satisfaction: Do They Differ Across Online and Offline Purchases?. (2019). Zhang, Yufei ; Morgeson, Forrest V ; Sharma, Pratyush Nidhi ; Tomas, G. In: Journal of Retailing. RePEc:eee:jouret:v:95:y:2019:i:1:p:10-23.

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362015The Importance of Trust for Personalized Online Advertising. (2015). Bleier, Alexander ; Eisenbeiss, Maik. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:3:p:390-409.

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372016The Effect of Return Policy Leniency on Consumer Purchase and Return Decisions: A Meta-analytic Review. (2016). Janakiraman, Narayan ; Freling, Ryan ; Syrdal, Holly A. In: Journal of Retailing. RePEc:eee:jouret:v:92:y:2016:i:2:p:226-235.

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382017Sensory Aspects of Package Design. (2017). Krishna, Aradhna ; Aydinolu, Nilufer Z ; Cian, Luca. In: Journal of Retailing. RePEc:eee:jouret:v:93:y:2017:i:1:p:43-54.

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24
392013Revisiting the Satisfaction–Loyalty Relationship: Empirical Generalizations and Directions for Future Research. (2013). Kumar, V ; Ganesh, Jaishankar ; Pozza, Ilaria Dalla. In: Journal of Retailing. RePEc:eee:jouret:v:89:y:2013:i:3:p:246-262.

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402015Drivers of and Barriers to Organic Purchase Behavior. (2015). van Doorn, Jenny ; Verhoef, Peter C. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:3:p:436-450.

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24
412012Understanding the Influence of Cues from Other Customers in the Service Experience: A Scale Development and Validation. (2012). Brocato, Deanne E ; Baker, Julie ; Voorhees, Clay M. In: Journal of Retailing. RePEc:eee:jouret:v:88:y:2012:i:3:p:384-398.

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23
422020Understanding Retail Experiences and Customer Journey Management. (2020). Roggeveen, Anne L ; Grewal, Dhruv. In: Journal of Retailing. RePEc:eee:jouret:v:96:y:2020:i:1:p:3-8.

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22
432017Calibrating 30 Years of Experimental Research: A Meta-Analysis of the Atmospheric Effects of Music, Scent, and Color. (2017). Roschk, Holger ; Breitsohl, Jan ; Correia, Sandra Maria. In: Journal of Retailing. RePEc:eee:jouret:v:93:y:2017:i:2:p:228-240.

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22
442017Future of Retailer Profitability: An Organizing Framework. (2017). Kumar, V ; Song, Hyunseok ; Anand, Ankit. In: Journal of Retailing. RePEc:eee:jouret:v:93:y:2017:i:1:p:96-119.

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21
452009Why is Assortment Planning so Difficult for Retailers? A Framework and Research Agenda. (2009). Mantrala, Murali K ; Shah, Denish ; Dankworth, Bill ; Gaidarev, Peter ; Fox, Edward J ; Kahn, Barbara E ; Levy, Michael. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:1:p:71-83.

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462011Innovations in Shopper Marketing: Current Insights and Future Research Issues. (2011). Shankar, Venkatesh ; Rizley, Ross ; Kelley, Eileen ; Mantrala, Murali ; Inman, Jeffrey J. In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:s1:p:s29-s42.

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20
472013The Impact of a Flagship vs. a Brand Store on Brand Attitude, Brand Attachment and Brand Equity. (2013). Dolbec, Pierre-Yann ; Chebat, Jean-Charles. In: Journal of Retailing. RePEc:eee:jouret:v:89:y:2013:i:4:p:460-466.

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20
482021How artificial intelligence will affect the future of retailing. (2021). Grewal, Dhruv ; Guha, Abhijit ; Hawkins, Gary ; Hegde, Dinesh R ; Moustafa, Rida ; Jung, Hyunseok ; Schneider, Matthew J ; Haenlein, Michael ; Kopalle, Praveen K. In: Journal of Retailing. RePEc:eee:jouret:v:97:y:2021:i:1:p:28-41.

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20
492010Online Shopper Motivations, and e-Store Attributes: An Examination of Online Patronage Behavior and Shopper Typologies. (2010). Ganesh, Jaishankar ; Pomirleanu, Nadia ; Luckett, Michael ; Reynolds, Kristy E. In: Journal of Retailing. RePEc:eee:jouret:v:86:y:2010:i:1:p:106-115.

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502015Shopping Benefits of Multichannel Assortment Integration and the Moderating Role of Retailer Type. (2015). Emrich, Oliver ; Rudolph, Thomas ; Paul, Michael. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:326-342.

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Citing documents used to compute impact factor: 119
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2021The Power of Consequential Product Sounds. (2021). Christenson, Brett ; Sirianni, Nancy J ; Ringler, Christine. In: Journal of Retailing. RePEc:eee:jouret:v:97:y:2021:i:2:p:288-300.

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2021The roles of sensory perceptions and mental imagery in consumer decision-making. (2021). Park, Minjung ; Kim, Jung-Hwan ; Yoo, Jungmin. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:61:y:2021:i:c:s0969698921000837.

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2021Going on a journey: A review of the customer journey literature. (2021). Tueanrat, Yanika ; Alamanos, Eleftherios ; Papagiannidis, Savvas. In: Journal of Business Research. RePEc:eee:jbrese:v:125:y:2021:i:c:p:336-353.

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2021Artificial Intelligence in Retail: Benefits and Risks Associated With Mobile Shopping Applications. (2021). Rindasu, Sinziana-Maria ; Stanciu, Victoria. In: The AMFITEATRU ECONOMIC journal. RePEc:aes:amfeco:v:23:y:2021:i:56:p:46.

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2021Artificial Intelligence in Electronic Commerce: Basic Chatbots and Consumer Journey. (2021). Nechifor, Elena Mihaela ; Trifan, Adrian ; Nichifor, Eliza. In: The AMFITEATRU ECONOMIC journal. RePEc:aes:amfeco:v:23:y:2021:i:56:p:87.

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2021Strategizing Retailing in the New Technology Era. (2021). Gauri, Dinesh K ; Grewal, Dhruv ; Sethuraman, Raj ; Roggeveen, Anne L. In: Journal of Retailing. RePEc:eee:jouret:v:97:y:2021:i:1:p:6-12.

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2021The consumer decision journey: A literature review of the foundational models and theories and a future perspective. (2021). Gonalves, Helena Martins ; Santos, Susana. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:173:y:2021:i:c:s0040162521005503.

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2021Towards an Inclusive Museum Management Strategy. An Exploratory Study of Consumption Experience in Visitors with Disabilities. The Case of the CosmoCaixa Science Museum. (2021). Jimenez-Zarco, Ana Isabel ; Chiscano, Monica Cerdan. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:2:p:660-:d:478839.

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2021Forging meaningful consumer-brand relationships through creative merchandise offerings and innovative merchandising strategies. (2021). Grewal, Dhruv ; Roggeveen, Anne L ; Olson, Richard ; Cooper, Nora ; Dillard, Annemarie ; Soysal, Gonca ; Schweiger, Elisa ; Patrick, Vanessa M ; Nordfalt, Jens ; Noble, Stephanie M ; Karsberg, John. In: Journal of Retailing. RePEc:eee:jouret:v:97:y:2021:i:1:p:81-98.

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2021Extending B2B brands into the B2C market: Whether, when, and how brands should emphasize B2B industry background. (2021). Ke, Nianman ; Feng, Wenting ; Ding, YI ; Zhou, Zhimin. In: Journal of Business Research. RePEc:eee:jbrese:v:130:y:2021:i:c:p:364-375.

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2021On the Extendibility of Brands with Subordinate versus Basic Category Concepts. (2021). Dass, Mayukh ; Kumar, Piyush ; Topaloglu, Omer. In: Journal of Retailing. RePEc:eee:jouret:v:97:y:2021:i:3:p:394-404.

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2021A conceptual framework of the antecedents of customer journey satisfaction in omnichannel retailing. (2021). Alamanos, Eleftherios ; Papagiannidis, Savvas ; Tueanrat, Yanika. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:61:y:2021:i:c:s0969698921001168.

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2021Buying gifts for multiple recipients: How culture affects whose desires are prioritized. (2021). Shavitt, Sharon ; Steffel, Mary ; Wu, Ruomeng. In: Journal of Business Research. RePEc:eee:jbrese:v:132:y:2021:i:c:p:10-20.

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2021Customer Experience Management: A Study of Mechanic versus Humanic Clues and Student Loyalty in Nigerian Higher Education Institution. (2021). Ogunnaike, Olaleke Oluseye ; Worlu, Rowland ; Borishade, Taiye Tairat ; Dirisu, Joy Ifiavor ; Aka, Deborah Oluwaseun. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:12:p:6563-:d:571462.

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2021Omnichannel retailing operations with coupon promotions. (2021). Wang, DI ; Jin, Hyun Seung ; Yang, Wensheng ; Li, Zonghuo. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:58:y:2021:i:c:s0969698920313321.

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2021How to compete with a supply chain partner: Retailers store brand vs. manufacturers encroachment. (2021). Zhu, Jing ; Shi, Victor ; Gu, Xiaoyu ; Song, Huaming ; Zhang, Zhe. In: Omega. RePEc:eee:jomega:v:103:y:2021:i:c:s0305048321000219.

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2021Information acquisition with advertising threshold effect under manufacturer encroachment in a supply chain. (2021). Chen, Shuting ; Zhang, Xianmei ; Huang, Song. In: Transportation Research Part E: Logistics and Transportation Review. RePEc:eee:transe:v:153:y:2021:i:c:s1366554521002027.

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2021Committed or contingent? The retailer’s information acquisition and sharing strategies when confronting manufacturer encroachment. (2021). Chen, Lihua ; Zheng, Xiaona ; Sun, Shuxiao ; Hu, Huaqing ; Huang, Tao. In: International Journal of Production Economics. RePEc:eee:proeco:v:242:y:2021:i:c:s092552732100270x.

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2021The influence of a retail store manager in developing frontline employee brand relationship, service performance and customer loyalty. (2021). Yoo, Jay Jaewon ; Ho, Jin ; Arnold, Todd J. In: Journal of Business Research. RePEc:eee:jbrese:v:122:y:2021:i:c:p:362-372.

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2021Modeling team efficiency for international production assignments in Chinese manufacturing multinationals. (2021). Li, Yuran ; Zhou, Wei ; Frost, Mark ; Xu, Nan ; Zhang, Ying. In: International Journal of Production Economics. RePEc:eee:proeco:v:235:y:2021:i:c:s0925527321000529.

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2021Perceptual differences regarding leadership between the store manager and employees and its impact on frontline sales performance: A research note. (2021). Bakeshloo, Khashayar Afshar ; Agnihotri, Raj ; de Negreiros, Leticia Fernandes ; Vieira, Valter Afonso. In: Journal of Retailing. RePEc:eee:jouret:v:97:y:2021:i:3:p:347-358.

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2021Unveiling front-line employees’ brand construal types during corporate brand promise delivery: A multi-study analysis. (2021). Punjaisri, Khanyapuss ; Boukis, Achilleas ; Papastathopoulos, Avraam ; Kaminakis, Kostas ; John , . In: Journal of Business Research. RePEc:eee:jbrese:v:131:y:2021:i:c:p:673-685.

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2021Reciprocity within major retail purchase channels and their effects on overall, offline and online loyalty. (2021). Swoboda, Bernhard ; Winters, Amelie. In: Journal of Business Research. RePEc:eee:jbrese:v:125:y:2021:i:c:p:279-294.

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2021M-commerce: The nexus between mobile shopping service quality and loyalty. (2021). Hsu, Jen-Hsien ; Oozeerally, Adam ; Tsimonis, Georgios ; Mohsen, Kholoud ; Omar, Suha. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:60:y:2021:i:c:s0969698921000345.

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2021Loyalty programs as travel companions: Complementary service features across customer journey stages. (2021). Zondag, Marcellis M ; Steinhoff, Lena. In: Journal of Business Research. RePEc:eee:jbrese:v:129:y:2021:i:c:p:70-82.

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2021Customer satisfaction and brand loyalty to electronic home appliances in Bangladesh: the contingent role of brand trust. (2021). Abdul, Ahmad Shaharudin ; Jerin, Ishraq ; Hossain, Md Uzir ; Thurasamy, Ramayah. In: SN Business & Economics. RePEc:spr:snbeco:v:1:y:2021:i:6:d:10.1007_s43546-021-00088-z.

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2021The Sharing Economy towards Sustainable Tourism: An Example of an Online Transport-sharing Platform. (2021). Vagdien, Biruta ; Vienaindien, Milita ; Perkumien, Dalia. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:19:p:10955-:d:648574.

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2021Justice (is not the same) for all: The role of relationship activity for post-recovery outcomes. (2021). Gruber, Thorsten ; Tronvoll, Brd ; Edvardsson, BO ; de Keyser, Arne ; Arsenovic, Jasenko. In: Journal of Business Research. RePEc:eee:jbrese:v:134:y:2021:i:c:p:342-351.

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2021Mixed emotional appeal enhances positive word-of-mouth: The moderating role of narrative person. (2021). Chiew, Tung Moi ; Thaichon, Park ; Septianto, Felix ; Quach, Sara. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:62:y:2021:i:c:s0969698921001843.

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2021THE CONFIGURATION APPROACH IN OMNI-CHANNEL-LOGISTICS RESEARCH – A STRUCTURED LITERATURE ANALYSIS. (2021). Rutten, Pia ; Wortge, Johannes K. In: Business Logistics in Modern Management. RePEc:osi:bulimm:v:21:y:2021:p:71-96.

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2021Omnichannel Customer Experience and Management: An Integrative Review and Research Agenda. (2021). Herskovic, Valeria ; Gonzalez-Lopez, Fernanda ; Gerea, Carmen. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:5:p:2824-:d:511292.

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2021Omni-Channel Intensity and Shopping Value as Key Drivers of Customer Satisfaction and Loyalty. (2021). Calderon, Haydee ; Fayos, Teresa ; Cotarelo, Mitxel ; Molla, Alejandro. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:11:p:5961-:d:561821.

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2021Disentangling the respective impacts of assortment size and alignability on perceived assortment variety. (2021). Huaman-Ramirez, Richard ; Aurier, Philippe ; Meja, Victor D. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:59:y:2021:i:c:s0969698920313941.

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2021Risk-reduction strategies in competitive convenience retail: How brand confusion can impact choice among existing similar alternatives. (2021). Shiu, Jerry Yuwen. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:61:y:2021:i:c:s0969698921001132.

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2021Social enterprises in electronic markets: web localization or standardization. (2021). Sim, Woojong ; Ascencio, Christine ; Alhor, Hadi ; Benmamoun, Mamoun. In: Electronic Markets. RePEc:spr:elmark:v:31:y:2021:i:1:d:10.1007_s12525-020-00430-7.

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2021Everyday “low price†or everyday “value†? The interactive effects of framing and construal level on consumer purchase intentions. (2021). Putra, Pragea Geldoffy ; Sw, Michael ; Septianto, Felix. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:58:y:2021:i:c:s0969698920313254.

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2021An Investigation of Consumer Subjective Knowledge in Frontline Interactions. (2021). Pratt, Alexander B ; Christenson, Brett ; Bolander, Willy ; Hochstein, Bryan ; Reynolds, Kristy . In: Journal of Retailing. RePEc:eee:jouret:v:97:y:2021:i:3:p:336-346.

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2021All or Nothing in Sensory Marketing: Must All or Only Some Sensory Attributes Be Congruent With a Product’s Primary Function?. (2021). Binder, Christian ; Peornik, Nina ; Furst, Andreas. In: Journal of Retailing. RePEc:eee:jouret:v:97:y:2021:i:3:p:439-458.

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2021I need to touch it to buy it! How haptic information influences consumer shopping behavior across channels. (2021). Fuentes-Blasco, Maria ; de Canio, Francesca. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:61:y:2021:i:c:s0969698921001351.

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2021Self-service technology in supermarkets – Do frontline staff still matter?. (2021). Kingshott, Russel ; Ueno, Akiko ; Sharma, Piyush. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:59:y:2021:i:c:s0969698920313643.

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2021The impact of weather on consumer behavior and retail performance: Evidence from a convenience store chain in China. (2021). Song, Yan ; Cao, Shasha ; Tian, Xin. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:62:y:2021:i:c:s0969698921001491.

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2021The influence of scent on virtual reality experiences: The role of aroma-content congruence. (2021). Orus, Carlos ; Ibaez-Sanchez, Sergio ; Flavian, Carlos. In: Journal of Business Research. RePEc:eee:jbrese:v:123:y:2021:i:c:p:289-301.

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2021How close do we feel to virtual product to make a purchase decision? Impact of perceived proximity to virtual product and temporal purchase intention. (2021). Poushneh, Atieh. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:63:y:2021:i:c:s0969698921002836.

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2021Revitalization of Offline Fashion Stores: Exploring Strategies to Improve the Smart Retailing Experience by Applying Mobile Technology. (2021). Kim, Yunjeong. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:6:p:3434-:d:520615.

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2021Fake news, social media and marketing: A systematic review. (2021). Nunan, Daniel ; Ishizaka, Alessio ; Sit, Jason ; di Domenico, Giandomenico. In: Journal of Business Research. RePEc:eee:jbrese:v:124:y:2021:i:c:p:329-341.

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2021Sustainable Retailing. (2021). Winterich, Karen Page ; Vadakkepatt, Gautham G ; Reilman, Julie ; Ginger, Jessica ; Aloysius, John ; Beitelspacher, Lauren ; Zinn, Walter ; Mittal, Vikas. In: Journal of Retailing. RePEc:eee:jouret:v:97:y:2021:i:1:p:62-80.

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2021Determinants of store patronage: The roles of political ideology, consumer and market characteristics. (2021). Ma, Junzhao ; Seenivasan, Satheesh ; Madani, Fatima. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:63:y:2021:i:c:s0969698921002575.

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2021The Influence of Organizations’ Tax Avoidance Practices on Consumers’ Behavior: The Role of Moral Reasoning Strategies, Political Ideology, and Brand Identification. (2021). Palau-Saumell, Ramon ; Sanchez-Torello, Jose Luis ; Matute, Jorge. In: Journal of Business Ethics. RePEc:kap:jbuset:v:174:y:2021:i:2:d:10.1007_s10551-020-04610-5.

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2021Measurement of factors influencing online shopper buying decisions: A scale development and validation. (2021). Shi, Yangyan ; Panda, Rajesh ; Venkatesh, V G ; Fernandes, Semila. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:59:y:2021:i:c:s0969698920314028.

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2021Building consumer loyalty through e-shopping experiences: The mediating role of emotions. (2021). Vzquez-Casielles, Rodolfo ; Cachero-Martnez, Silvia. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:60:y:2021:i:c:s0969698921000473.

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2021Sustaining User Experience in a Smart System in the Retail Industry. (2021). Hari, S ; Chen, Sheng-Chi. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:9:p:5090-:d:547617.

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2021Dynamic effects of store promotions on purchase conversion: Expanding technology applications with innovative analytics. (2021). Inostroza-Quezada, Ignacio E ; Epstein, Leonardo D ; Choi, Chan S ; Goodstein, Ronald C. In: Journal of Business Research. RePEc:eee:jbrese:v:128:y:2021:i:c:p:279-289.

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2021How artificial intelligence will affect the future of retailing. (2021). Grewal, Dhruv ; Guha, Abhijit ; Hawkins, Gary ; Hegde, Dinesh R ; Moustafa, Rida ; Jung, Hyunseok ; Schneider, Matthew J ; Haenlein, Michael ; Kopalle, Praveen K. In: Journal of Retailing. RePEc:eee:jouret:v:97:y:2021:i:1:p:28-41.

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2021The Möbius strip of market spatiality: mobilizing transdisciplinary dialogues between CCT and the marketing mainstream. (2021). Chatzidakis, Andreas ; Coffin, Jack. In: AMS Review. RePEc:spr:amsrev:v:11:y:2021:i:1:d:10.1007_s13162-020-00191-8.

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2021Retail service innovations and their impact on retailer shareholder value: evidence from an event study. (2021). Braak, Anne Ter ; Vuegen, Maya ; Breugelmans, Els ; Lamey, Lien. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:49:y:2021:i:4:d:10.1007_s11747-021-00777-z.

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2021Tell me a story about yourself: The words of shopping experience and self-satisfaction. (2021). Chebat, Jean-Charles ; Visentin, Marco ; Colladon, Andrea Fronzetti ; Petruzzellis, Luca. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:63:y:2021:i:c:s0969698921002691.

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2021The role of culture and personality traits in board game habits and attitudes: Cross-cultural comparison between Denmark, Germany, and USA. (2021). Otterbring, Tobias ; Bar, Amit. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:61:y:2021:i:c:s0969698921000722.

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2021Transforming customer brand engagement to co-creation value through participation energy and effort. (2021). Hau, Le Nguyen ; My-Quyen, Mai Thi. In: Service Business. RePEc:spr:svcbiz:v:15:y:2021:i:3:d:10.1007_s11628-021-00452-x.

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2021Using Text Mining Techniques to Understand the Economic Effects of COVID-19 Pandemic. (2021). Hayat, Elvan ; Altunbas, Cansu ; Aydin, Olgun. In: European Research Studies Journal. RePEc:ers:journl:v:xxiv:y:2021:i:special4:p:760-774.

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2021Smartphone use during shopping and store loyalty: The role of social influence. (2021). Diallo, Mbaye Fall ; Collin-Lachaud, Isabelle. In: Post-Print. RePEc:hal:journl:hal-03156195.

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2021The influence of human crowding and store messiness on consumer purchase intention– the role of contamination and scarcity perceptions. (2021). Coskun, Merve ; Gupta, Shipra. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:61:y:2021:i:c:s0969698921000771.

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2021Longitudinal analysis versus cross-sectional analysis in assessing the factors influencing shoppers’ impulse purchase behavior – Do the store ambience and salesperson interactions really matter?. (2021). Samala, Nagaraj ; Bellamkonda, Raja Shekhar ; Bhukya, Ramulu ; Katakam, Bharath Shashanka. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:61:y:2021:i:c:s0969698921001521.

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2021Peer presence promotes popular choices: A “Spicy†field study on social influence and brand choice. (2021). Otterbring, Tobias. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:61:y:2021:i:c:s0969698921001600.

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2021Exploring an in-store customer journey for customers shopping for outdoor apparel. (2021). Kidd, Martin ; Terblanche, Nic S. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:63:y:2021:i:c:s0969698921002885.

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2021‘Im like you, and I like what you like’ sustainable food purchase influenced by vloggers: A moderated serial-mediation model. (2021). Shahzad, Mohsin ; Akhtar, Naeem ; Liang, Xiaobei ; Islam, Tahir ; Xu, Zhen. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:63:y:2021:i:c:s0969698921003039.

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2021How does shopping duration evolve and influence buying behavior? The role of marketing and shopping environment. (2021). Zhou, Jiaying ; Peng, Luluo ; Ye, Qiongwei ; Dahana, Wirawan Dony ; Li, XI. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:62:y:2021:i:c:s0969698921001739.

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2021Picking Gifts for Picky People. (2021). Polman, Evan ; Meloy, Margaret G ; Cheng, Andong. In: Journal of Retailing. RePEc:eee:jouret:v:97:y:2021:i:2:p:191-206.

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2021Pandemics and marketing: insights, impacts, and research opportunities. (2021). Slotegraaf, Rebecca J ; Maheswaran, Durairaj ; Jain, Shailendra Pratap ; Das, Gopal ; Srinivasan, Raji. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:49:y:2021:i:5:d:10.1007_s11747-021-00786-y.

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2021Constructing a Sustainable and Dynamic Promotion Model for Fresh Foods Based on a Digital Transformation Framework. (2021). Liu, Chin-Ying ; Lin, Guan-Yu ; Ou, Tsung-Yin ; Tsai, Wen-Lung. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:19:p:10687-:d:643546.

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2021Social selling cues: The dynamics of posting numbers viewed and bought on customers purchase intentions. (2021). Agarwal, James ; Spence, Mark T ; Das, Gopal. In: International Journal of Research in Marketing. RePEc:eee:ijrema:v:38:y:2021:i:4:p:994-1016.

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2021The shock of lockdown on the spending on wine in the Iberian market: the effects of procurement and consumption patterns. (2021). Pinilla, Vicente ; Simon-Elorz, Katrin ; REBELO, Joo ; Gonalves, Tania ; Faria, Samuel ; Compes, Raul. In: Documentos de Trabajo. RePEc:zar:wpaper:dt2021-04.

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2021The interplay between blockchain adoption and channel selection in combating counterfeits. (2021). Guan, XU ; Bai, Qingguo ; Xu, Xianhao ; Li, Zhiwen ; Zeng, Kuan. In: Transportation Research Part E: Logistics and Transportation Review. RePEc:eee:transe:v:155:y:2021:i:c:s1366554521002155.

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2021The role of consumer behavior and power structures in coping with shoddy goods. (2021). Wu, Tong ; Fu, KE ; Hu, Shu. In: Transportation Research Part E: Logistics and Transportation Review. RePEc:eee:transe:v:155:y:2021:i:c:s1366554521002441.

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2021Maximizing what? The effect of maximizing mindset on the evaluation of product bundles. (2021). Bechwati, Nada Nasr ; Xia, Lan. In: Journal of Business Research. RePEc:eee:jbrese:v:128:y:2021:i:c:p:314-325.

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2021Food packaging and the color red: How negative cognitive associations influence feelings of guilt. (2021). Chaney, Damien ; Saintives, Camille ; Lunardo, Renaud. In: Journal of Business Research. RePEc:eee:jbrese:v:134:y:2021:i:c:p:589-600.

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2021Cooperate or not? Strategic analysis of platform interactions considering market power and precision marketing. (2021). Shi, Victor ; Tang, OU ; Liang, Yanjie ; Liu, Weihua. In: Transportation Research Part E: Logistics and Transportation Review. RePEc:eee:transe:v:154:y:2021:i:c:s1366554521002428.

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2021Towards early purchase intention prediction in online session based retailing systems. (2021). Abdullahi, Hassana ; Bader-El, Mohamed ; Esmeli, Ramazan. In: Electronic Markets. RePEc:spr:elmark:v:31:y:2021:i:3:d:10.1007_s12525-020-00448-x.

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2021Retail shopping at airports: Making travellers buy again. (2021). Wu, Tianshi ; Ashill, Nick ; Shen, Kathy Ning ; Creed, Bernard. In: Journal of Business Research. RePEc:eee:jbrese:v:137:y:2021:i:c:p:293-307.

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2021Matching the Personal Initiative Capabilities of FLEs to Their Self-Regulatory Processes and the Firms Initiative Climate. (2021). Sok, Keo Mony ; Danaher, Tracey S. In: Journal of Retailing. RePEc:eee:jouret:v:97:y:2021:i:3:p:319-335.

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2021Blending the real world and the virtual world: Exploring the role of flow in augmented reality experiences. (2021). McLean, Graeme ; Barhorst, Jennifer Brannon ; Mack, Rhonda ; Shah, Esta. In: Journal of Business Research. RePEc:eee:jbrese:v:122:y:2021:i:c:p:423-436.

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2021Cognitive, affective, and behavioral consumer responses to augmented reality in e-commerce: A comparative study. (2021). Adler, Jost ; Siepmann, Carolin ; Kowalczuk, Pascal. In: Journal of Business Research. RePEc:eee:jbrese:v:124:y:2021:i:c:p:357-373.

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2021More than what meets the eye: Understanding the effects of poly-contextual cues in online fashion retailing. (2021). Lee, Seunghwan ; Huang, Zhihong ; Baek, Eunsoo. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:60:y:2021:i:c:s0969698921000709.

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2021A theory of multiformat communication: mechanisms, dynamics, and strategies. (2021). Palmatier, Robert W ; Garretson, Judith Anne ; Moffett, Jordan W. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:49:y:2021:i:3:d:10.1007_s11747-020-00750-2.

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2021Digitalization as solution to environmental problems? When users rely on augmented reality-recommendation agents. (2021). Hoffmann, Stefan ; Joerss, Tom ; Akbar, Payam ; Mai, Robert. In: Journal of Business Research. RePEc:eee:jbrese:v:128:y:2021:i:c:p:510-523.

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2021Augmented self - The effects of virtual face augmentation on consumers self-concept. (2021). Warlop, Luk ; Pizzetti, Marta ; Marder, Ben ; Javornik, Ana. In: Journal of Business Research. RePEc:eee:jbrese:v:130:y:2021:i:c:p:170-187.

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2021Re-examining utopia in contemporary consumption: conceptualization and implications for marketing. (2021). Atanasova, Aleksandrina. In: AMS Review. RePEc:spr:amsrev:v:11:y:2021:i:1:d:10.1007_s13162-021-00193-0.

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2021Short-term and long-term effects of touchpoints on customer perceptions. (2021). Trifu, Andreea ; Polo-Redondo, Yolanda ; Cambra-Fierro, Jess. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:61:y:2021:i:c:s0969698921000862.

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2021How mobile augmented reality applications affect continuous use and purchase intentions: A cognition-affect-conation perspective. (2021). Xu, LU ; Osatuyi, Babajide ; Qin, Hong. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:63:y:2021:i:c:s0969698921002460.

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2021“Yes, we do. Why not use augmented reality?†customer responses to experiential presentations of AR-based applications. (2021). Chen, Ja-Shen ; Tsou, Hung-Tai ; Hsu, Sheila Hsuan-Yu. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:62:y:2021:i:c:s0969698921002150.

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2021Strategies for the successful implementation of augmented reality. (2021). Pollack, Debra ; Berman, Barry. In: Business Horizons. RePEc:eee:bushor:v:64:y:2021:i:5:p:621-630.

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2021Strategic approaches to augmented reality deployment by luxury brands. (2021). Scholz, Joachim ; Rokka, Joonas ; Duffy, Katherine ; Javornik, Ana ; Goldenberg, Adriana ; Motala, Anisa ; Nobbs, Karinna. In: Journal of Business Research. RePEc:eee:jbrese:v:136:y:2021:i:c:p:284-292.

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2021Joint or separate? The effect of visual presentation on imagery and product evaluation. (2021). Xia, Lan ; Zhao, Min. In: International Journal of Research in Marketing. RePEc:eee:ijrema:v:38:y:2021:i:4:p:935-952.

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2021Chief stores officer and retailer performance. (2021). Fay, Scott ; Feng, Cong. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:58:y:2021:i:c:s0969698920313291.

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2021The Integration of Artificial Intelligence in Retail: Benefits, Challenges and a Dedicated Conceptual Framework. (2021). Vrincianu, Marinela ; RADULESCU, Cristina ; Anica-Popa, Liana . In: The AMFITEATRU ECONOMIC journal. RePEc:aes:amfeco:v:23:y:2021:i:56:p:120.

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2021The Economic Influence on Consumers Buying Behavior in Islamic Countries: Evidence from the COVID-19 Economic Crisis. (2021). Fatema, Shaznin Kazi ; Ibrahim, Abdel-Razzaq Assim ; Jahan, Nabila Nusrat ; Mushfiqul, Mukit Mohammad. In: Economics. RePEc:vrs:econom:v:9:y:2021:i:1:p:179-203:n:6.

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2021The Effectiveness of Triggered Email Marketing in Addressing Browse Abandonments. (2021). Rojas, Andrea ; Goic, Marcel ; Saavedra, Ignacio. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:55:y:2021:i:c:p:118-145.

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2021The effect of permanent product discounts and order coupons on purchase incidence, purchase quantity, and spending. (2021). Zhao, Hong ; Verhoef, Peter C ; Lobschat, Lara ; Liu, Huan. In: Journal of Retailing. RePEc:eee:jouret:v:97:y:2021:i:3:p:377-393.

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2021Insight is power: Understanding the terms of the consumer-firm data exchange. (2021). Kumar, V ; Krafft, Manfred ; Rosa, Erin ; Fortin, Whitney ; Duncan, Tom ; Chen, Jialie ; Zhu, Ting ; Singh, Siddharth ; Harmeling, Colleen. In: Journal of Retailing. RePEc:eee:jouret:v:97:y:2021:i:1:p:133-149.

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2021Investigating online social media users’ behaviors for social commerce recommendations. (2021). Widowati, Retno ; Liao, Shu-Hsien ; Hsieh, Yu-Chieh. In: Technology in Society. RePEc:eee:teinso:v:66:y:2021:i:c:s0160791x21001305.

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2021The role of machine learning analytics and metrics in retailing research. (2021). Kopalle, Praveen K ; Bendle, Neil ; Ryoo, Jun Hyun ; Wang, Xin. In: Journal of Retailing. RePEc:eee:jouret:v:97:y:2021:i:4:p:658-675.

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2021Sustainable Management of Sports Federations: The Indirect Effects of Perceived Service on Member’s Loyalty. (2021). Loranca-Valle, Cristina ; Gutierrez-Rodriguez, Pablo ; Cuesta-Valio, Pedro. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:2:p:458-:d:475485.

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2021Customer’s Choice of Purchasing Channel: Do Channel Characteristic, Brand, and Loyalty Matter When Shopping in Hybrid Retailers?. (2021). Bracinikova, Veronika ; Bauerova, Radka. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:5:p:2453-:d:505087.

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2021Word of Mouth, Digital Media, and Open Innovation at the Agricultural SMEs. (2021). Lakner, Zoltan ; Nugroho, Agus Dwi ; Wicaksono, Tutur ; Illes, Csaba Balint ; Dunay, Anna. In: JOItmC. RePEc:gam:joitmc:v:7:y:2021:i:1:p:91-:d:513670.

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2021Do myriad e-channels always create value for customers? A dynamic analysis of the perceived value of a digital information product during the usage phase. (2021). Lombart, Cindy ; Rivire, Arnaud ; Mencarelli, Rmi. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:63:y:2021:i:c:s096969892100240x.

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2021From franchisee experience to customer experience: their effects on franchisee performance. (2021). Kim, Stephen K ; Gill, Pushpinder. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:49:y:2021:i:6:d:10.1007_s11747-021-00788-w.

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2021Adopting revenue management strategies and data sharing to cope with crises. (2021). Invernizzi, Anna Chiara ; Stoppani, Anna ; de Canio, Francesca ; Viglia, Giampaolo ; Cerutti, Stefania. In: Journal of Business Research. RePEc:eee:jbrese:v:137:y:2021:i:c:p:336-344.

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2021Effects of Marketing Decisions on Brand Equity and Franchise Performance. (2021). Kim, Ji-Hern ; Lee, Eunkyung ; Rhee, Chang Seop. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:6:p:3391-:d:520049.

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2021Conflict management capabilities in franchising. (2021). Basset, Guy ; Lpez-Fernndez, Begoa ; Perrigot, Rozenn. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:63:y:2021:i:c:s0969698921002605.

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2021Nanoinfluencer marketing: How message features affect credibility and behavioral intentions. (2021). Jha, Subhash ; Jiang, Yangyang ; Balaji, M S. In: Journal of Business Research. RePEc:eee:jbrese:v:136:y:2021:i:c:p:293-304.

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2021Behaviorally targeted location-based mobile marketing. (2021). Sotgiu, Francesca ; Ketelaar, Paul E ; Bernritter, Stefan F. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:49:y:2021:i:4:d:10.1007_s11747-021-00784-0.

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2021Three decades of research on loyalty programs: A literature review and future research agenda. (2021). Meyer-Waarden, Lars ; Mandler, Timo ; Chen, Yanyan. In: Journal of Business Research. RePEc:eee:jbrese:v:124:y:2021:i:c:p:179-197.

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2021The effect of customer-perceived value when paying for a product with personal data: A real-life experimental study. (2021). Herrando, Carolina ; Fehrenbach, David. In: Journal of Business Research. RePEc:eee:jbrese:v:137:y:2021:i:c:p:222-232.

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2021Revisiting Trust and Privacy Concern in Consumers Perceptions of Marketing Information Management Practices: Replication and Extension. (2021). Slepchuk, Alec N ; Milne, George R ; Swani, Kunal. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:56:y:2021:i:c:p:137-158.

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2021The Transformation of Data Marketing: How an Ethical Lens on Consumer Data Collection Shapes the Future of Marketing. (2021). Constantinides, Efthymios ; Herrando, Carolina ; Hemker, Sophie. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:20:p:11208-:d:653615.

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2021What women want? How contextual product displays influence women’s online shopping behavior. (2021). Toldos, Paz M ; Meyer, Jan-Hinrich ; Gonzalez, Eva M. In: Journal of Business Research. RePEc:eee:jbrese:v:123:y:2021:i:c:p:625-641.

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2021Evolution of retail formats: Past, present, and future. (2021). Jindal, Rupinder P ; Gauri, Dinesh K ; Howerton, Eric ; Carr, Stephen ; Fogarty, John ; Navallo, Jonathan R ; Pandey, Aashish ; Bhatnagar, Amit ; Fox, Edward ; Ratchford, Brian. In: Journal of Retailing. RePEc:eee:jouret:v:97:y:2021:i:1:p:42-61.

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2021How Do Customers Alter Their Basket Composition When They Perceive the Retail Store to Be Crowded? An Empirical Study. (2021). Vuegen, Maya ; Braak, Anne Ter ; Millet, Kobe ; Lamey, Lien ; Aydinli, Aylin. In: Journal of Retailing. RePEc:eee:jouret:v:97:y:2021:i:2:p:207-216.

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2021Luxury goods in online retail: How high/low positioning influences consumer processing fluency and preference. (2021). Northey, Gavin ; Chan, Eugene Y. In: Journal of Business Research. RePEc:eee:jbrese:v:132:y:2021:i:c:p:136-145.

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2021Experiencing atmospherics: The moderating effect of mall experiences on the impact of individual store atmospherics on spending behavior and mall loyalty. (2021). Mitchell, Vince ; Gilboa, Shaked ; Vilnai-Yavetz, Iris. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:63:y:2021:i:c:s0969698921002708.

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2021Dynamic effects of store promotions on purchase conversion: Expanding technology applications with innovative analytics. (2021). Inostroza-Quezada, Ignacio E ; Epstein, Leonardo D ; Choi, Chan S ; Goodstein, Ronald C. In: Journal of Business Research. RePEc:eee:jbrese:v:128:y:2021:i:c:p:279-289.

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2021What factors moderate the effect of assortment reduction on store switching? Insights and implications for grocery brands. (2021). Martinez-Lopez, Francisco J ; Gazquez-Abad, Juan Carlos ; Sethuraman, Raj. In: Journal of Business Research. RePEc:eee:jbrese:v:133:y:2021:i:c:p:98-115.

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2021The effect of smart and connected products on consumer brand choice concentration. (2021). Xu, Qian ; Liang, Yongheng ; Jin, Liyin. In: Journal of Business Research. RePEc:eee:jbrese:v:135:y:2021:i:c:p:163-172.

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2021Artificial intelligence: The light and the darkness. (2021). Schweiger, Elisa B ; Satornino, Cinthia B ; Guha, Abhijit ; Grewal, Dhruv. In: Journal of Business Research. RePEc:eee:jbrese:v:136:y:2021:i:c:p:229-236.

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2021Does sustainability sell? The impact of sustainability claims on the success of national brands’ new product introductions. (2021). Verhoef, Peter C ; Risselada, Hans ; van Doorn, Jenny. In: Journal of Business Research. RePEc:eee:jbrese:v:137:y:2021:i:c:p:182-193.

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2021The impact of weather on consumer behavior and retail performance: Evidence from a convenience store chain in China. (2021). Song, Yan ; Cao, Shasha ; Tian, Xin. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:62:y:2021:i:c:s0969698921001491.

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2021Retailers with traits of consumer: Exploring the existence and antecedents of brand loyalty in small unorganized retailers. (2021). Chamola, Pankaj ; Dugar, Anurag. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:62:y:2021:i:c:s0969698921002010.

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2021Retailer Marketing Communications in the Digital Age: Getting the Right Message to the Right Shopper at the Right Time. (2021). Bodapati, Anand V ; Villanova, Daniel ; Hatfield, Cheryl ; Brandon, Renee ; Ho, Henry ; Suri, Rajneesh ; Kushwaha, Tarun ; Goodstein, Ronald C ; Tsiros, Michael ; Puccinelli, Nancy M. In: Journal of Retailing. RePEc:eee:jouret:v:97:y:2021:i:1:p:116-132.

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2021How Technology is Changing Retail. (2021). Kalyanam, Kirthi ; Shankar, Venkatesh ; Waddoups, Rand ; Bull, J S ; Hennessey, John ; Douglass, Tom ; Tirunillai, Seshadri ; Golmohammadi, Alireza ; Setia, Pankaj. In: Journal of Retailing. RePEc:eee:jouret:v:97:y:2021:i:1:p:13-27.

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2021Navigating the Retailing Frontier through Academic and Practitioner Collaboration. (2021). Grewal, Dhruv ; Gauri, Dinesh K. In: Journal of Retailing. RePEc:eee:jouret:v:97:y:2021:i:1:p:2-5.

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2021How artificial intelligence will affect the future of retailing. (2021). Grewal, Dhruv ; Guha, Abhijit ; Hawkins, Gary ; Hegde, Dinesh R ; Moustafa, Rida ; Jung, Hyunseok ; Schneider, Matthew J ; Haenlein, Michael ; Kopalle, Praveen K. In: Journal of Retailing. RePEc:eee:jouret:v:97:y:2021:i:1:p:28-41.

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2021Strategizing Retailing in the New Technology Era. (2021). Gauri, Dinesh K ; Grewal, Dhruv ; Sethuraman, Raj ; Roggeveen, Anne L. In: Journal of Retailing. RePEc:eee:jouret:v:97:y:2021:i:1:p:6-12.

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2021The strategic drivers of drop-shipping and retail store sales for seasonal products. (2021). Bhaskaran, Sreekumar R ; Gauri, Dinesh K ; Namin, Aidin ; Sodero, Annibal C. In: Journal of Retailing. RePEc:eee:jouret:v:97:y:2021:i:4:p:561-581.

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2021Smart mirror fashion technology for the retail chain transformation. (2021). Hasan, Rajibul ; Islam, Nazrul ; Rahman, Mizan ; Ogunjimi, Ayotunde. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:173:y:2021:i:c:s0040162521005515.

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2021Private-brand introduction and investment effect on online platform-based supply chains. (2021). Chen, Xiaohong ; Hu, Junhua ; Liu, Yongmei. In: Transportation Research Part E: Logistics and Transportation Review. RePEc:eee:transe:v:155:y:2021:i:c:s1366554521002568.

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2021.

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2021.

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2021Consumer Behavior in Clothing Industry and Its Relationship with Open Innovation Dynamics during the COVID-19 Pandemic. (2021). Prasetyo, Yogi Tri ; Cleofas, Maria Arielle ; Kester, Ardvin ; Ngurah, Anak Agung ; Nadlifatin, Reny ; Francis, John ; Young, Michael Nayat ; Chuenyindee, Thanatorn. In: JOItmC. RePEc:gam:joitmc:v:7:y:2021:i:4:p:211-:d:651535.

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2021E-Commerce Calls for Cyber-Security and Sustainability: How European Citizens Look for a Trusted Online Environment. (2021). Settembre Blundo, Davide ; Gonzalez-Sanchez, Rocio ; Dadamo, Idiano ; Settembre-Blundo, Davide ; Medina-Salgado, Maria Sonia. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:12:p:6752-:d:575174.

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2021Consolidating Unorganised Retail Businesses through Digital Platforms: Implications for Achieving the UN Sustainable Development Goals. (2021). Wood, Jacob ; Mukherjee, Malobi. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:21:p:12031-:d:669263.

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2021Reviewer Experience vs. Expertise: Which Matters More for Good Course Reviews in Online Learning?. (2021). Wang, Shan ; Du, Zhao. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:21:p:12230-:d:672992.

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2021Application of the DEMATEL Model for Assessing IT Sector’s Sustainability. (2021). Peleckis, Kstutis. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:24:p:13866-:d:703226.

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2021Sensory Marketing during COVID-19 - Creating a Multisensory Experience for Online Shopping. (2021). Platon, Otilia-Elena. In: Global Economic Observer. RePEc:ntu:ntugeo:vol9-iss2-127-132.

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2021A tribute to our heroes and thoughts about collaborative relationships. (2021). Krishen, Anjala S ; Petrescu, Maria. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:9:y:2021:i:2:d:10.1057_s41270-021-00111-0.

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2021Retail service innovations and their impact on retailer shareholder value: evidence from an event study. (2021). Braak, Anne Ter ; Vuegen, Maya ; Breugelmans, Els ; Lamey, Lien. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:49:y:2021:i:4:d:10.1007_s11747-021-00777-z.

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Recent citations received in 2020
YearCiting document
2020Changing Grocery Shopping Behaviours Among Chinese Consumers At The Outset Of The COVID‐19 Outbreak. (2020). Hallsworth, Alan G ; Li, Junxiong ; Cocastefaniak, Andres J. In: Tijdschrift voor Economische en Sociale Geografie. RePEc:bla:tvecsg:v:111:y:2020:i:3:p:574-583.

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2020Political conservatism and preference for (a)symmetric brand logos. (2020). Chan, Eugene Y ; Northey, Gavin. In: Journal of Business Research. RePEc:eee:jbrese:v:115:y:2020:i:c:p:149-159.

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2020The conditional enjoyment-enhancing effect of shipping box aesthetics. (2020). Wetzels, Martin ; Schnurr, Benedikt. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:57:y:2020:i:c:s0969698919314286.

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2020Applying the multisensory sculpture technique to explore the role of brand usage on multisensory brand experiences. (2020). Villasante-Arellano, Ana Josefina ; Castillo-Villar, Fernando Rey. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:57:y:2020:i:c:s096969891931567x.

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2020Understanding Retail Experiences and Customer Journey Management. (2020). Roggeveen, Anne L ; Grewal, Dhruv. In: Journal of Retailing. RePEc:eee:jouret:v:96:y:2020:i:1:p:3-8.

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2020Increasing Consumers’ Willingness to Engage in Data Disclosure Processes through Relevance-Illustrating Game Elements. (2020). Widjaja, Thomas ; Schumann, Jan H ; Zimmermann, Johanna ; Bidler, Margarita. In: Journal of Retailing. RePEc:eee:jouret:v:96:y:2020:i:4:p:507-523.

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2020The Effects of Environmental Haptic Cues on Consumer Perceptions of Retailer Warmth and Competence. (2020). Deitz, George D ; Oakley, Jared ; Peck, Joann ; Balaji, M S ; Jha, Subhash. In: Journal of Retailing. RePEc:eee:jouret:v:96:y:2020:i:4:p:590-605.

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2020.

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2020Making Hemp Choices: Evidence from Vermont. (2020). Kolodinsky, Jane ; Lacasse, Hannah ; Gallagher, Katherine. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:15:p:6287-:d:394520.

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2020Mindful co-creation of transformative service for better well-being. (2020). Thuy, Pham Ngoc ; Hau, Le Nguyen ; My-Quyen, Mai Thi. In: Service Business. RePEc:spr:svcbiz:v:14:y:2020:i:3:d:10.1007_s11628-020-00422-9.

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Recent citations received in 2019
YearCiting document
2019Impact of Green IS, Service Innovation and Customer Experience in influencing Customer Satisfaction and Environmental Performance. (2019). Elidjen, Elidjen ; Alamsjah, Firdaus ; Sasmoko, Sasmoko. In: International Journal of Energy Economics and Policy. RePEc:eco:journ2:2019-06-45.

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2019Whats Mine Is a Hologram? How Shared Augmented Reality Augments Psychological Ownership. (2019). de Ruyter, KO ; Keeling, Debbie I ; Hilken, Tim ; Heller, Jonas ; Chylinski, Mathew ; Carrozzi, Amelia. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:48:y:2019:i:c:p:71-88.

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2019The Way the Wind Blows: Direction of Airflow Energizes Consumers and Fuels Creative Engagement. (2019). Izadi, Anoosha ; Patrick, Vanessa M ; Rudd, Melanie. In: Journal of Retailing. RePEc:eee:jouret:v:95:y:2019:i:4:p:143-157.

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2019Touching the Untouchable: Exploring Multi-Sensory Augmented Reality in the Context of Online Retailing. (2019). Heller, Jonas ; Keeling, Debbie I ; Mahr, Dominik ; de Ruyter, KO ; Chylinski, Mathew. In: Journal of Retailing. RePEc:eee:jouret:v:95:y:2019:i:4:p:219-234.

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Recent citations received in 2018
YearCiting document
2018Improving Hotel Services in Romania Using Marketing Campaigns. (2018). Andreea, MARIN-PANTELESCU . In: International Conference on Marketing and Business Development Journal. RePEc:aes:icmbdj:v:1:y:2018:i:2:p:56-68.

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2018Transformative retail services: Elevating loyalty through customer well-being. (2018). Troebs, Cord-Christian ; Heidemann, F ; Wagner, Tillmann. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:45:y:2018:i:c:p:198-206.

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2018Marketing Strategies of Services and Purchasing Incentives in Asia. (2018). Al, Firend. In: GATR Journals. RePEc:gtr:gatrjs:jmmr187.

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