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International Journal of Service Science, Management, Engineering, and Technology (IJSSMET) / IGI Global

Citation Profile [Updated: 2023-01-07 21:26:51]
5 Years H Index
3
Impact Factor (IF)
0.06
5 Years IF
0.08
Data available in this report

[Raw data] [50 most cited papers] [50 most relevant papers] [cites used to compute IF] [Recent citations ][Frequent citing series ] [more data in EconPapers] [trace new citations] [Missing citations? Add them now] [Incorrect content? Let us know]

Main indicators
Raw Data

 

IF AIF CIF IF5 DOC CDO CIT NCI CCU D2Y C2Y D5Y C5Y SC %SC CiY II AII
2010 0 0.48 0 0 20 20 3 0 0 0 0 0 0.21
2011 0 0.52 0 0 21 41 7 0 20 20 0 0 0.24
2012 0.05 0.51 0.03 0.05 18 59 10 2 2 41 2 41 2 0 0 0.22
2013 0.03 0.56 0.03 0.03 19 78 2 2 4 39 1 59 2 0 0 0.24
2014 0 0.55 0.01 0.01 19 97 1 1 5 37 78 1 0 0 0.23
2015 0 0.55 0.01 0.01 17 114 1 1 6 38 97 1 0 0 0.23
2016 0 0.53 0.02 0.01 17 131 3 2 8 36 94 1 0 0 0.21
2017 0.09 0.55 0.03 0.06 24 155 15 5 13 34 3 90 5 0 0 0.21
2018 0.02 0.57 0.02 0.02 22 177 12 3 16 41 1 96 2 0 0 0.24
2019 0.07 0.6 0.05 0.03 19 196 8 10 26 46 3 99 3 0 1 0.05 0.24
2020 0.05 0.73 0.05 0.06 31 227 14 12 38 41 2 99 6 0 1 0.03 0.34
2021 0.06 1.02 0.05 0.08 59 286 11 15 53 50 3 113 9 5 33.3 0 0.38
IF: Two years Impact Factor: C2Y / D2Y
AIF: Average Impact Factor for all series in RePEc in year y
CIF: Cumulative impact factor
IF5: Five years Impact Factor: C5Y / D5Y
DOC: Number of documents published in year y
CDO: Cumulative number of documents published until year y
CIT: Number of citations to papers published in year y
NCI: Number of citations in year y
CCU: Cumulative number of citations to papers published until year y
D2Y: Number of articles published in y-1 plus y-2
C2Y: Cites in y to articles published in y-1 plus y-2
D5Y: Number of articles published in y-1 until y-5
C5Y: Cites in y to articles published in y-1 until y-5
SC: selft citations in y to articles published in y-1 plus y-2
%SC: Percentage of selft citations in y to articles published in y-1 plus y-2
CiY: Cites in year y to documents published in year y
II: Immediacy Index: CiY / Documents.
AII: Average Immediacy Index for series in RePEc in year y
50 most cited documents in this series
#YearTitleCited
12012Toward a Service (Eco)Systems Perspective on Value Creation. (2012). Wieland, Heiko ; Vargo, Stephen L ; Lusch, Robert F ; Polese, Francesco. In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:3:y:2012:i:3:p:12-25.

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9
22020Agile Innovation: The Complementarity of Design Thinking and Lean Startup. (2020). Lichtenthaler, Ulrich. In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:11:y:2020:i:1:p:157-167.

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4
32017Descriptive Content Analysis on E-Service Research. (2017). Lennon, Sharron J ; Kim, Jung-Hwan . In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:8:y:2017:i:1:p:18-31.

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4
42017Evaluating the Effects of Service Quality, Customer Satisfaction, and Service Value on Behavioral Intentions with Life Insurance Customers in India. (2017). Prasad, B ; Batra, Dharminder Kumar ; Mittal, Sanjiv ; Gera, Rajat . In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:8:y:2017:i:3:p:1-20.

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3
52017Pareto Optimal Solution Selection for a Multi-Site Supply Chain Planning Problem Using the VIKOR and TOPSIS Methods. (2017). Masmoudi, Faouzi ; Ayadi, Omar ; Felfel, Houssem. In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:8:y:2017:i:3:p:21-39.

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3
62020Service Sector Performance, Industry and Growth in Nigeria. (2020). Olusoji, Modinat O ; Ishola, Oluseun A. In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:11:y:2020:i:1:p:31-45.

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3
72018Service Recovery, Perceived Fairness, and Customer Satisfaction in the Telecoms Sector in Ghana. (2018). Adam, Diyawu Rahman ; Abdallahamed, Ssendiwal ; Ibrahim, Masud. In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:9:y:2018:i:4:p:73-89.

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3
82011Creating Effective Customer Solutions: A Process-Oriented Perspective. (2011). Burianek, Ferdinand ; Reichwald, Ralf ; Bonnemeier, Sebastian . In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:2:y:2011:i:1:p:15-29.

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3
92018Cognitive Biases, Risk Perception, and Individuals Decision to Start a New Venture. (2018). ben Moussa, Fatma ; Zaiane, Salma . In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:9:y:2018:i:3:p:14-29.

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2
102013The Role of Website Features in Creating Loyalty: The Mediating Effect of Commitment. (2013). Bilgihan, Anil ; Kandampully, Jay ; Sukhu, Anupama . In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:4:y:2013:i:3:p:37-50.

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2
112021Evaluation of Consumer Reviews for adidas Sports Brands Using Data Mining Tools and Twitter APIs. (2021). Srivastava, Prateek ; Singhvi, Vishu. In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:12:y:2021:i:6:p:89-104.

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2
122019A Comprehensive Survey on Privacy and Security Issues in Cloud Computing, Internet of Things and Cloud of Things. (2019). Bouamama, Sadok ; Gharsellaoui, Hamza ; Ep, Syrine Sahmim. In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:10:y:2019:i:3:p:32-44.

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2
132014Integrating Product-Service Systems with New Business Models Definition for Manufacturing Industries. (2014). Marques, Pedro C ; Cunha, Pedro F. In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:5:y:2014:i:3:p:16-33.

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2
142020Impact and Role of Motivation Theories in Continuous Improvement Environments: A Reflection of Literature. (2020). Galli, Brian J. In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:11:y:2020:i:1:p:1-13.

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2
152016An Empirical Study to Evaluation of Customer Acquisition Processes on Customer Satisfaction. (2016). Al Hawari, Samer ; Hunaiti, Hana ; Alryalat, Haroun ; Alhawari, Samer . In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:7:y:2016:i:4:p:1-20.

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2
162018Risks Related to Lean Six Sigma Deployment and Sustainment Risks: How Project Management Can Help. (2018). Galli, Brian J. In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:9:y:2018:i:3:p:82-105.

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2
172014Integrating Product-Service Systems with New Business Models Definition for Manufacturing Industries. (2014). Marques, Pedro C ; Cunha, Pedro F. In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:5:y:2014:i:2:p:64-84.

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2
182021Profiting From Digital Transformation?: Combining Data Management and Artificial Intelligence. (2021). Lichtenthaler, Ulrich. In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:12:y:2021:i:5:p:68-79.

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2
192021A Prospect on an Intelligent Recommender System. (2021). Bhatnagar, Vishal. In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:12:y:2021:i:2:p:25-43.

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2
202018E-Service Performance of Apparel E-Retailing Websites: A Longitudinal Assessment. (2018). Lennon, Sharron J ; Kim, Min Jeong. In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:9:y:2018:i:1:p:24-40.

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2
212018Cooperation in Incremental Innovation Activities: An Empirical Analysis of Moroccan Firms. (2018). Benchekara, Mohamed ; Sadgui, Rachid. In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:9:y:2018:i:3:p:48-61.

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2
222022The Impact of COVID-19 on the GCC Construction Industry. (2022). Umar, Tariq. In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:13:y:2022:i:2:p:1-17.

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2
232017Organization Communiqué Effect on Job Satisfaction and Commitment in Namibia. (2017). Baporikar, Neeta . In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:8:y:2017:i:4:p:19-41.

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2
242019Examining Employability Skills for Healthcare Services in India: A Descriptive Literature Review. (2019). Agrawal, Neetima ; Sisodia, Swati. In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:10:y:2019:i:3:p:63-79.

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2
252011A Modeling Framework for Analyzing the Viability of Service Systems. (2011). Golnam, Arash ; Wegmann, Alain ; Regev, Gil . In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:2:y:2011:i:3:p:51-64.

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2
262020Organizational Design for Performance Management in State-Owned Enterprises. (2020). Randa, Isaac Okoth ; Baporikar, Neeta. In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:11:y:2020:i:4:p:1-25.

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1
272015Employee Welfare Measures in Public and Private Sectors: A Comparative Analysis. (2015). Patro, Chandra Sekhar. In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:6:y:2015:i:1:p:22-36.

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1
282021A QFD Approach Based on Fuzzy TOPSIS to Reduce the Mental Stress of Farmers: A Case Study of Odisha. (2021). Satapathy, Suchismita ; Chauhan, Hullash ; Sahoo, Ashok K. In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:12:y:2021:i:5:p:148-166.

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1
292019Critical Thinking of Human Resources in the Goal: A Research Note. (2019). Galli, Brian J. In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:10:y:2019:i:1:p:19-29.

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1
302010A Structured Test Approach for Service Concepts. (2010). Meiren, Thomas ; Burger, Thomas ; Kim, Kwang-Jae. In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:1:y:2010:i:4:p:12-21.

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1
312020Comprehensive Contemplation of Probabilistic Aspects in Intelligent Analytics. (2020). Bhatnagar, Vishal ; Sangwan, Neeti. In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:11:y:2020:i:1:p:116-141.

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1
322021A Study of the Antecedents of e-WOM in Social Commerce Platform. (2021). Choi, Youngkeun. In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:12:y:2021:i:1:p:62-76.

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1
332016Benefits from Using Bitcoin: Empirical Evidence from a European Country. (2016). Schmidt, Rainer ; Reichstein, Christopher ; Keller, Barbara ; Haerting, Ralf ; Glck, Daniel ; Mhring, Michael . In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:7:y:2016:i:4:p:48-62.

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1
342017A Generalized Framework for E-Contract. (2017). Mishra, Jibitesh ; Tripathy, Biswajit. In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:8:y:2017:i:4:p:1-18.

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1
352011Value-Adding to Public Services Through the Adoption of Lean Thinking. (2011). , Ayham ; Backhouse, Chris J. In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:2:y:2011:i:3:p:33-50.

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1
362018A Research Study on How Project Management Can Help Improve Lean Six Sigma: A Proposed Approach. (2018). Galli, Brian J. In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:9:y:2018:i:4:p:1-25.

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1
372020Tracking How a Change in a Telecom Service Affects Its Customers Using Sentiment Analysis and Personality Insight. (2020). Elfergany, Abdelsadeq Khamis ; Adl, Ammar. In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:11:y:2020:i:3:p:33-46.

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1
382021Determinants of Firm Performance in Automotive Industry: Empirical Insights From Malaysia. (2021). Bakar, Zahari Abu ; Lee, Khai Loon ; Hussain, Suhaidah ; Saleh, Isam ; Hanaysha, Jalal Rajeh. In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:12:y:2021:i:4:p:132-148.

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1
392017Investigation of Customer Knowledge Management: A Case Study Research. (2017). Kaoud, Menatalla. In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:8:y:2017:i:2:p:12-22.

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1
402019The Value of Marketing in Project Environments from Three Key Perspectives. (2019). Galli, Brian J. In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:10:y:2019:i:1:p:1-18.

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1
412010Servitized Enterprises for Distributed Collaborative Commerce. (2010). Demirkan, Haluk ; Spohrer, James C. In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:1:y:2010:i:1:p:68-81.

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1
422018Improvement of Measurement Contribution for Asset Characterization in Complex Engineering Systems by an Iterative Methodology. (2018). Galar, Diego Pascual ; Gaspari, Antonella ; D'Emilia, Giulio. In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:9:y:2018:i:2:p:85-103.

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1
432012Value, Variety and Viability: New Business Models for Co-Creation in Outcome-based Contracts. (2012). Briscoe, Gerard ; Ng, Irene. In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:3:y:2012:i:3:p:26-48.

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1
442020Modified Ranking With Temporal Association Rule Mining in Supply Chains. (2020). Agarwal, Reshu. In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:11:y:2020:i:4:p:58-71.

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1
452021Combating Cyber Crime: How Can Technology Intervention Supplement Legal Provisioning?. (2021). Neogi, Debasis. In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:12:y:2021:i:6:p:1-15.

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1
462017Big Data and Analytics: Why an IT Organization Requires Dedicated Roles to Drive Sustainable Competitive Advantage. (2017). Stuhmeier, Anna ; Krimpmann, Dominik. In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:8:y:2017:i:3:p:79-92.

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1
472019Economic Decision-Making and the Impact of Risk Management: How They Relate to Each Other. (2019). Battiloro, Gabrielle ; Galli, Brian J. In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:10:y:2019:i:3:p:1-13.

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1
482011The Impact of E-Retail Environment Characteristics on E-Satisfaction and Purchase Intent. (2011). Kim, Jung-Hwan ; Kandampully, Jay . In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:2:y:2011:i:3:p:1-19.

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1
492020Deep Learning in Plant Diseases Detection for Agricultural Crops: A Survey. (2020). Afify, Mohamed ; Elsawy, Ahmed ; Loey, Mohamed. In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:11:y:2020:i:2:p:41-58.

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1
502021Drivers of Social Media Content Marketing in the Banking Sector: A Literature Review. (2021). Ahuja, Vandana ; Sawhney, Aastha. In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:12:y:2021:i:3:p:54-72.

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1
50 most relevant documents in this series (papers most cited in the last two years)
#YearTitleCited
12020Agile Innovation: The Complementarity of Design Thinking and Lean Startup. (2020). Lichtenthaler, Ulrich. In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:11:y:2020:i:1:p:157-167.

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4
22012Toward a Service (Eco)Systems Perspective on Value Creation. (2012). Wieland, Heiko ; Vargo, Stephen L ; Lusch, Robert F ; Polese, Francesco. In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:3:y:2012:i:3:p:12-25.

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4
32020Service Sector Performance, Industry and Growth in Nigeria. (2020). Olusoji, Modinat O ; Ishola, Oluseun A. In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:11:y:2020:i:1:p:31-45.

Full description at Econpapers || Download paper

3
42017Pareto Optimal Solution Selection for a Multi-Site Supply Chain Planning Problem Using the VIKOR and TOPSIS Methods. (2017). Masmoudi, Faouzi ; Ayadi, Omar ; Felfel, Houssem. In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:8:y:2017:i:3:p:21-39.

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3
52017Descriptive Content Analysis on E-Service Research. (2017). Lennon, Sharron J ; Kim, Jung-Hwan . In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:8:y:2017:i:1:p:18-31.

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3
62018Service Recovery, Perceived Fairness, and Customer Satisfaction in the Telecoms Sector in Ghana. (2018). Adam, Diyawu Rahman ; Abdallahamed, Ssendiwal ; Ibrahim, Masud. In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:9:y:2018:i:4:p:73-89.

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3
72021Profiting From Digital Transformation?: Combining Data Management and Artificial Intelligence. (2021). Lichtenthaler, Ulrich. In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:12:y:2021:i:5:p:68-79.

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2
82018Cooperation in Incremental Innovation Activities: An Empirical Analysis of Moroccan Firms. (2018). Benchekara, Mohamed ; Sadgui, Rachid. In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:9:y:2018:i:3:p:48-61.

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2
92018Risks Related to Lean Six Sigma Deployment and Sustainment Risks: How Project Management Can Help. (2018). Galli, Brian J. In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:9:y:2018:i:3:p:82-105.

Full description at Econpapers || Download paper

2
102019Examining Employability Skills for Healthcare Services in India: A Descriptive Literature Review. (2019). Agrawal, Neetima ; Sisodia, Swati. In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:10:y:2019:i:3:p:63-79.

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2
112020Impact and Role of Motivation Theories in Continuous Improvement Environments: A Reflection of Literature. (2020). Galli, Brian J. In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:11:y:2020:i:1:p:1-13.

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2
122021Evaluation of Consumer Reviews for adidas Sports Brands Using Data Mining Tools and Twitter APIs. (2021). Srivastava, Prateek ; Singhvi, Vishu. In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:12:y:2021:i:6:p:89-104.

Full description at Econpapers || Download paper

2
132018Cognitive Biases, Risk Perception, and Individuals Decision to Start a New Venture. (2018). ben Moussa, Fatma ; Zaiane, Salma . In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:9:y:2018:i:3:p:14-29.

Full description at Econpapers || Download paper

2
142019A Comprehensive Survey on Privacy and Security Issues in Cloud Computing, Internet of Things and Cloud of Things. (2019). Bouamama, Sadok ; Gharsellaoui, Hamza ; Ep, Syrine Sahmim. In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:10:y:2019:i:3:p:32-44.

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2
152017Organization Communiqué Effect on Job Satisfaction and Commitment in Namibia. (2017). Baporikar, Neeta . In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:8:y:2017:i:4:p:19-41.

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2
162022The Impact of COVID-19 on the GCC Construction Industry. (2022). Umar, Tariq. In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:13:y:2022:i:2:p:1-17.

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2
172014Integrating Product-Service Systems with New Business Models Definition for Manufacturing Industries. (2014). Marques, Pedro C ; Cunha, Pedro F. In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:5:y:2014:i:3:p:16-33.

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2
182014Integrating Product-Service Systems with New Business Models Definition for Manufacturing Industries. (2014). Marques, Pedro C ; Cunha, Pedro F. In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:5:y:2014:i:2:p:64-84.

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2
192013The Role of Website Features in Creating Loyalty: The Mediating Effect of Commitment. (2013). Bilgihan, Anil ; Kandampully, Jay ; Sukhu, Anupama . In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:4:y:2013:i:3:p:37-50.

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2
202021A Prospect on an Intelligent Recommender System. (2021). Bhatnagar, Vishal. In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:12:y:2021:i:2:p:25-43.

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2
Citing documents used to compute impact factor: 3
YearTitle
2021EFFECT OF CUSTOMER SERVICE ON CORPORATE COMPETITIVE ADVANTAGE IN THE NIGERIAN TELECOMS SERVICE INDUSTRY. (2021). Bisiriyu, Babatunde ; Akeke, Olushola Solomon ; Arebi, Ismail Tubosun ; Adeosun, Patrick Kunle. In: Management and Marketing Journal. RePEc:aio:manmar:v:xix:y:2021:i:2:p:212-229.

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2021Engaging with Artificial Intelligence (AI) with a Bottom-Up Approach for the Purpose of Sustainability: Victorian Farmers Market Association, Melbourne Australia. (2021). Camarena, Stephanie. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:16:p:9314-:d:617518.

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