9
H index
9
i10 index
237
Citations
Lille Économie et Management (LEM) (50% share) | 9 H index 9 i10 index 237 Citations RESEARCH PRODUCTION: 8 Articles 24 Papers RESEARCH ACTIVITY: 18 years (2004 - 2022). See details. MORE DETAILS IN: ABOUT THIS REPORT: Permalink: http://citec.repec.org/pde856 |
Works with: Authors registered in RePEc who have co-authored more than one work in the last five years with Nathalie Demoulin. | Is cited by: | Cites to: |
Journals with more than one article published | # docs |
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Journal of Business Research | 3 |
Journal of Retailing and Consumer Services | 3 |
Working Papers Series with more than one paper published | # docs |
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Post-Print / HAL | 24 |
Year | Title of citing document |
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2024 | Robust Appointment Scheduling with Waiting Time Guarantees. (2024). Schulz, Andreas S ; Kolisch, Rainer ; Bauerhenne, Carolin. In: Papers. RePEc:arx:papers:2402.12561. Full description at Econpapers || Download paper |
2023 | Are AI chatbots a cure-all? The relative effectiveness of chatbot ambidexterity in crafting hedonic and cognitive smart experiences. (2023). Han, Bing ; Gao, Wei ; Fan, Hua. In: Journal of Business Research. RePEc:eee:jbrese:v:156:y:2023:i:c:s0148296322009912. Full description at Econpapers || Download paper |
2023 | Nudging corporate environmental responsibility through green finance? Quasi-natural experimental evidence from China. (2023). Zhao, Xin ; Zhang, Chenxi ; Wang, Fengrong ; Mbanyele, William ; Huang, Hongyun. In: Journal of Business Research. RePEc:eee:jbrese:v:167:y:2023:i:c:s0148296323005064. Full description at Econpapers || Download paper |
2023 | Extrinsic and intrinsic motivators for usage continuance of hedonic mobile apps. (2023). Sarabhai, Samar ; Meena, Rahul. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:71:y:2023:i:c:s0969698922003216. Full description at Econpapers || Download paper |
2023 | Antecedents of mobile payment loyalty: An extended perspective of perceived value and information system success model. (2023). Chen, Tiao ; Zhong, Junying. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:72:y:2023:i:c:s0969698923000140. Full description at Econpapers || Download paper |
2023 | Exploring the factors that drive consumers to use contactless delivery services in the context of the continued COVID-19 pandemic. (2023). Wang, Xinchen ; Yang, Ching-Chiao ; Lai, Po-Lin ; Jiang, YI. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:72:y:2023:i:c:s0969698923000231. Full description at Econpapers || Download paper |
2023 | Green cooperation in last-mile logistics and consumer loyalty: An empirical analysis of a theoretical framework. (2023). Su, Miao ; Yao, Jinge ; Fang, Mingjie ; Yang, Hye-Jeong. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:73:y:2023:i:c:s0969698923000553. Full description at Econpapers || Download paper |
2023 | Text mining approach to explore determinants of grocery mobile app satisfaction using online customer reviews. (2023). Bala, Pradip Kumar ; Chakraborty, Shibashish ; Kumar, Avinash. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:73:y:2023:i:c:s0969698923001108. Full description at Econpapers || Download paper |
2023 | Investigating senders’ switching intention to smart lockers: An extension of push-pull-mooring model. (2023). Wu, Yuanyuan ; Dou, Yudan ; Chen, Liuyan. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:74:y:2023:i:c:s0969698923001613. Full description at Econpapers || Download paper |
2024 | Integrated banking channel service quality (IBCSQ): Role of IBCSQ for building consumers relationship quality and brand equity. (2024). , Sreejesh. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:76:y:2024:i:c:s0969698923003673. Full description at Econpapers || Download paper |
2024 | Shopping mall detachment: Why do some consumers avoid malls?. (2024). Mitchell, Vince ; Vilnai-Yavetz, Iris ; Gilboa, Shaked. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:78:y:2024:i:c:s0969698924000365. Full description at Econpapers || Download paper |
2024 | Customer journey design in omnichannel retailing: Examining the effect of autonomy-competence-relatedness in brand relationship building. (2024). Li, Yongfa ; Zheng, LU. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:78:y:2024:i:c:s0969698924000729. Full description at Econpapers || Download paper |
2023 | Measuring the performance of retailers during the COVID-19 pandemic: Embedding optimal control theory principles in a dynamic data envelopment analysis approach. (2023). Rentizelas, Athanasios ; Do, Daisy Aparecida ; Nagano, Marcelo Seido ; da Silva, Karoline Arguelho ; Callefi, Jessica Syrio ; Alves, Paulo Nocera ; Melo, Isotilia Costa. In: Operations Research Perspectives. RePEc:eee:oprepe:v:10:y:2023:i:c:s2214716023000179. Full description at Econpapers || Download paper |
2023 | The development of digital payments – Past, present, and future – From the literature. (2023). delle Foglie, Andrea ; Leo, Sabrina ; Panetta, Ida Claudia. In: Research in International Business and Finance. RePEc:eee:riibaf:v:64:y:2023:i:c:s0275531922002410. Full description at Econpapers || Download paper |
2024 | The role of membership fees in online retail market competition. (2024). Meng, Zhiqing ; Xu, Lina. In: Research in International Business and Finance. RePEc:eee:riibaf:v:67:y:2024:i:pa:s0275531923002155. Full description at Econpapers || Download paper |
2024 | Goal-gradient point rewards can increase consumers willingness to purchase poverty-alleviating products. (2024). Zhou, Yanju ; Yang, Mei ; Zou, Fei ; Xie, Baiwei ; Deng, Yaling. In: Socio-Economic Planning Sciences. RePEc:eee:soceps:v:92:y:2024:i:c:s0038012123003002. Full description at Econpapers || Download paper |
2024 | Mobile payments for bottom of the pyramid: Towards a positive social change. (2024). Singh, Nidhi ; Paul, Justin ; Sinha, Neena. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:202:y:2024:i:c:s0040162524001094. Full description at Econpapers || Download paper |
2023 | Achieving sustainable customer loyalty in airports: The role of waiting time satisfaction and self-service technologies. (2023). Ozgit, Hale ; Rjoub, Husam ; Ayodeji, Yusuf. In: Technology in Society. RePEc:eee:teinso:v:72:y:2023:i:c:s0160791x22002470. Full description at Econpapers || Download paper |
2023 | Innovation and Development: An Analysis of Landscape Construction Factors in Quanzhou Maritime Silkroad Art Park. (2023). Zhao, Yang ; Liu, Junhan ; Chen, Linze. In: Sustainability. RePEc:gam:jsusta:v:15:y:2023:i:4:p:3157-:d:1062862. Full description at Econpapers || Download paper |
2023 | Linking Informative and Factual CSR Communication to Reputation: Understanding CSR Motives and Organizational Identification. (2023). Zeng, Linzhi ; Jiang, Hua ; Luo, YI. In: Sustainability. RePEc:gam:jsusta:v:15:y:2023:i:6:p:5136-:d:1096896. Full description at Econpapers || Download paper |
2023 | . Full description at Econpapers || Download paper |
2023 | Bibliometric and Topic Modeling Analysis of Corporate Social Irresponsibility. (2023). Mahajan, Arvind ; Yadav, Surendra Singh ; Singh, Shveta ; Mendiratta, Anita. In: Global Journal of Flexible Systems Management. RePEc:spr:gjofsm:v:24:y:2023:i:3:d:10.1007_s40171-023-00343-2. Full description at Econpapers || Download paper |
2024 | Unexpected waiting corrupts. (2024). Tobol, Yossef ; Hajdu, Gergely ; Dezsio, Linda. In: Research Papers. RePEc:zbw:ecoarp:283619. Full description at Econpapers || Download paper |
Year | Title | Type | Cited |
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2008 | Les cartes de fidélité fidélisent-elles la clientèle ? In: Reflets et perspectives de la vie économique. [Full Text][Citation analysis] | article | 1 |
2019 | Servicescape irritants and customer satisfaction: The moderating role of shopping motives and involvement In: Journal of Business Research. [Full Text][Citation analysis] | article | 10 |
2019 | Servicescape irritants and customer satisfaction: The moderating role of shopping motives and involvement.(2019) In: Post-Print. [Citation analysis] This paper has nother version. Agregated cites: 10 | paper | |
2021 | Impact of customers’ perceptions regarding corporate social responsibility and irresponsibility in the grocery retailing industry: The role of corporate reputation In: Journal of Business Research. [Full Text][Citation analysis] | article | 10 |
2020 | Impact of customers’ perceptions regarding corporate social responsibility and irresponsibility in the grocery retailing industry: The role of corporate reputation.(2020) In: Post-Print. [Full Text][Citation analysis] This paper has nother version. Agregated cites: 10 | paper | |
2022 | Designing a seamless shopping journey through omnichannel retailer integration In: Journal of Business Research. [Full Text][Citation analysis] | article | 4 |
2022 | Designing a seamless shopping journey through omnichannel retailer integration.(2022) In: Post-Print. [Full Text][Citation analysis] This paper has nother version. Agregated cites: 4 | paper | |
2008 | On the impact of loyalty cards on store loyalty: Does the customers’ satisfaction with the reward scheme matter? In: Journal of Retailing and Consumer Services. [Full Text][Citation analysis] | article | 20 |
2011 | Music congruency in a service setting: The mediating role of emotional and cognitive responses In: Journal of Retailing and Consumer Services. [Full Text][Citation analysis] | article | 15 |
2011 | Music congruency in a service setting: The mediating role of emotional and cognitive responses.(2011) In: Post-Print. [Citation analysis] This paper has nother version. Agregated cites: 15 | paper | |
2016 | Adoption of in-store mobile payment: Are perceived risk and convenience the only drivers? In: Journal of Retailing and Consumer Services. [Full Text][Citation analysis] | article | 61 |
2009 | Drivers of Customers’ Adoption and Adoption Timing of a New Loyalty Card in the Grocery Retail Market In: Journal of Retailing. [Full Text][Citation analysis] | article | 28 |
2009 | Drivers of customers adoption and adoption timing of a new loyalty card in the grocery retail market..(2009) In: Post-Print. [Citation analysis] This paper has nother version. Agregated cites: 28 | paper | |
2007 | Waiting time influence on the satisfaction-loyalty relationship in services. In: Post-Print. [Citation analysis] | paper | 29 |
2007 | Marketing Decision Support System Openness: A Means of Improving Managers Understanding of Marketing Phenomena. In: Post-Print. [Citation analysis] | paper | 0 |
2005 | Evaluation à légard du temps dattente et son effet modérateur sur la relation satisfaction-fidélité des patients. In: Post-Print. [Citation analysis] | paper | 0 |
2005 | La relation satisfaction-fidélité : étude du rôle modérateur de la satisfaction à légard du temps dattente dans les services . , 19-20 mai 2005, Nancy In: Post-Print. [Citation analysis] | paper | 0 |
2005 | Setting the Framework For Developing E-government Services on Cultural Heritage. In: Post-Print. [Citation analysis] | paper | 0 |
2005 | Les délais de livraison : perceptions et impacts sur le comportement du consommateur. In: Post-Print. [Citation analysis] | paper | 0 |
2007 | Matching music and restaurant image to enhance affective, cognitive and behavioral responses in a catering environment. In: Post-Print. [Citation analysis] | paper | 0 |
2006 | On the differences between loyalty card adopters and nonadopters. In: Post-Print. [Citation analysis] | paper | 1 |
2008 | On the impact of loyalty cards on store loyalty:does the customers satisfaction with the reward scheme matter? In: Post-Print. [Citation analysis] | paper | 22 |
2004 | On the Use of Churchmans Inquiring Systems in Information Systems Development In: Post-Print. [Citation analysis] | paper | 0 |
2012 | Behavioural evidence for the effectiveness of threat appeals in the promotion of healthy food to children. In: Post-Print. [Citation analysis] | paper | 6 |
2008 | Les cartes de fidélité fidélisent-elles la clientèle. Quelques morceaux choisis de la recherche en marketing. In: Post-Print. [Citation analysis] | paper | 0 |
2011 | Marketing research with SAS enterprise guide In: Post-Print. [Citation analysis] | paper | 0 |
2016 | An integrated model of self-service technology (SST) usage in a retail context In: Post-Print. [Citation analysis] | paper | 26 |
2016 | Lexpérience client dans un contexte omni-canal, un concept multidimensionnelle In: Post-Print. [Citation analysis] | paper | 0 |
2016 | Marketing research with IBM® SPSS statistics : a practical guide In: Post-Print. [Citation analysis] | paper | 1 |
2018 | Acceptance of text-mining systems: The signaling role of information quality In: Post-Print. [Full Text][Citation analysis] | paper | 3 |
2016 | How do consumers react to corporate social responsibility and irresponsibility in the retailing sector ? In: Post-Print. [Citation analysis] | paper | 0 |
2016 | Corporate social responsibility and irresponsibility: How do consumers react to ambivalent CSR information? Application in the retailing sector In: Post-Print. [Citation analysis] | paper | 0 |
CitEc is a RePEc service, providing citation data for Economics since 2001. Last updated November, 3 2024. Contact: CitEc Team