5
H index
3
i10 index
75
Citations
Omar S. Itani : Citation Profile
University of Texas-Rio Grande Valley (50% share) | RESEARCH PRODUCTION: 9 Articles 3 Papers RESEARCH ACTIVITY:
MORE DETAILS IN: ABOUT THIS REPORT:
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7 years (2017 - 2024). Relations with other researchers
Works with: Authors registered in RePEc who have co-authored more than one work in the last five years with Omar S. Itani. | Is cited by:
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Main data
Where Omar S. Itani has published?
| Journals with more than one article published | # docs |
|---|---|
| Journal of Business Ethics | 3 |
| Journal of Business Research | 2 |
| Journal of Retailing and Consumer Services | 2 |
| Working Papers Series with more than one paper published | # docs |
|---|---|
| Post-Print / HAL | 3 |
Recent works citing Omar S. Itani (2024 and 2023)
| Year | Title of citing document |
|---|---|
| 2024 | Strategic renewal during crises - A pragmatist proposition for multinational enterprises in a globalized world. (2024). Rangarajan, Deva ; Bowen, Melanie ; Singh, Sanjay Kumar ; Anand, Amitabh. In: Journal of International Management. RePEc:eee:intman:v:30:y:2024:i:3:s1075425324000152. Full description at Econpapers || Download paper |
| 2023 | Do employee orientation and societal orientation matter in the customer orientation—Performance link?. (2023). Wei, Susan ; Lee, Ruby P. In: Journal of Business Research. RePEc:eee:jbrese:v:159:y:2023:i:c:s0148296323000802. Full description at Econpapers || Download paper |
| 2023 | Exploring the factors influencing consumer engagement behavior regarding short-form video advertising: A big data perspective. (2023). Zhang, Yucheng ; Li, Xiaofeng ; Xiao, Lin. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:70:y:2023:i:c:s0969698922002636. Full description at Econpapers || Download paper |
| 2023 | Factors influencing the consumers’ behavioural intention to use online food delivery service: Empirical evidence from Taiwan. (2023). Lin, Chin-Tsai ; Hsiao, Wei-Hung ; Chen, Chih-Jou ; Tsai, Pei-Hsuan. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:73:y:2023:i:c:s0969698923000760. Full description at Econpapers || Download paper |
| 2023 | A quality function deployment framework for service strategy planning. (2023). Gotzamani, Katerina ; Georgiou, Andreas C ; Andronikidis, Andreas ; Kamvysi, Konstantina. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:73:y:2023:i:c:s0969698923000905. Full description at Econpapers || Download paper |
| 2023 | Leveraging perceived HPWS to improve service encounter quality in high-contact service industries. (2023). Opoku-Danso, Alexander ; Kwamega, Michael ; Asante, Eric Adom ; Tang, Chunyong. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:73:y:2023:i:c:s0969698923000917. Full description at Econpapers || Download paper |
| 2023 | Supervisor incivility and frontline employees’ performance amid the COVID-19 pandemic: A multilevel moderated mediation analysis. (2023). Shin, Yuhyung ; Gaan, Niharika. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:73:y:2023:i:c:s0969698923000942. Full description at Econpapers || Download paper |
| 2023 | Sales employees’ polychronicity and sales-service ambidexterity: Mediation of work engagement and moderation of store manager support. (2023). Shin, Yuhyung ; Gaan, Niharika. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:75:y:2023:i:c:s0969698923002618. Full description at Econpapers || Download paper |
| 2024 | Competitive advantage: A longitudinal analysis of the roles of data-driven innovation capabilities, marketing agility, and market turbulence. (2024). Agag, Gomaa ; Alghamdi, Omar A. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:76:y:2024:i:c:s0969698923002989. Full description at Econpapers || Download paper |
| 2023 | Assessing the COVID-19 impact on economy, health and natural resource prices: An evidence from selected Asian economies. (2023). Li, Juan ; Zheng, Shiyong ; Hafeez, Muhammad. In: Resources Policy. RePEc:eee:jrpoli:v:87:y:2023:i:pb:s0301420723010000. Full description at Econpapers || Download paper |
| 2023 | An assessment of resource curse hypothesis for Chinese economy. (2023). Li, Jiaying ; Biqing, LI ; Cao, Bing ; Hafeez, Muhammad. In: Resources Policy. RePEc:eee:jrpoli:v:87:y:2023:i:pb:s0301420723010061. Full description at Econpapers || Download paper |
| 2023 | Influence of sales support technologies on salesperson performance: A study of interpersonal and intrapersonal mediators. (2023). Damperat, Maud ; Franck, Romain. In: Post-Print. RePEc:hal:journl:halshs-04159504. Full description at Econpapers || Download paper |
| 2023 | The role of customer personality in premium banking services. (2023). Wong, Amy ; Shan, Shirie Pui. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:28:y:2023:i:2:d:10.1057_s41264-022-00150-3. Full description at Econpapers || Download paper |
| 2023 | Social Media Adoption, Usage And Impact In Business-To-Business (B2B) Context: A State-Of-The-Art Literature Review. (2023). Raman, Ramakrishnan ; Rana, Nripendra P ; Ismagilova, Elvira ; Dwivedi, Yogesh K. In: Information Systems Frontiers. RePEc:spr:infosf:v:25:y:2023:i:3:d:10.1007_s10796-021-10106-y. Full description at Econpapers || Download paper |
Works by Omar S. Itani:
| Year | Title | Type | Cited |
|---|---|---|---|
| 2019 | Building customer relationships while achieving sales performance results: Is listening the holy grail of sales? In: Journal of Business Research. [Full Text][Citation analysis] | article | 9 |
| 2017 | Examining the role of sales-based CRM technology and social media use on post-sale service behaviors in India In: Journal of Business Research. [Full Text][Citation analysis] | article | 26 |
| 2020 | When poignant stories outweigh cold hard facts: A meta-analysis of the anecdotal bias In: Organizational Behavior and Human Decision Processes. [Full Text][Citation analysis] | article | 4 |
| 2020 | Between a rock and a hard place: Seizing the opportunity of demanding customers by means of frontline service behaviors In: Journal of Retailing and Consumer Services. [Full Text][Citation analysis] | article | 11 |
| 2020 | Between a rock and a hard place: Seizing the opportunity of demanding customers by means of frontline service behaviors.(2020) In: Post-Print. [Citation analysis] This paper has nother version. Agregated cites: 11 | paper | |
| 2020 | Exploring the role of extrovert-introvert customers’ personality prototype as a driver of customer engagement: Does relationship duration matter? In: Journal of Retailing and Consumer Services. [Full Text][Citation analysis] | article | 13 |
| 2024 | How does big data affect organizational financial performance in turbulent markets? The role of customer-linking and selling capabilities In: Technological Forecasting and Social Change. [Full Text][Citation analysis] | article | 0 |
| 2022 | The impact of business-to-business salespeople’s social media use on value co-creation and cross/up-selling: the role of social capital In: Post-Print. [Citation analysis] | paper | 0 |
| 2022 | Preparing for, withstanding, and learning from sales crises: Implications and a future research agenda In: Post-Print. [Citation analysis] | paper | 1 |
| 2019 | Achieving Top Performance While Building Collegiality in Sales: It All Starts with Ethics In: Journal of Business Ethics. [Full Text][Citation analysis] | article | 7 |
| 2022 | Harnessing the Power Within: The Consequences of Salesperson Moral Identity and the Moderating Role of Internal Competitive Climate In: Journal of Business Ethics. [Full Text][Citation analysis] | article | 0 |
| 2023 | Activating Corporate Environmental Ethics on the Frontline: A Natural Resource-Based View In: Journal of Business Ethics. [Full Text][Citation analysis] | article | 4 |
CitEc is a RePEc service, providing citation data for Economics since 2001. Last updated November, 3 2024. Contact: CitEc Team