Omar S. Itani : Citation Profile


Are you Omar S. Itani?

University of Texas-Rio Grande Valley (50% share)
University of Texas-Rio Grande Valley (50% share)

5

H index

3

i10 index

68

Citations

RESEARCH PRODUCTION:

8

Articles

3

Papers

RESEARCH ACTIVITY:

   6 years (2017 - 2023). See details.
   Cites by year: 11
   Journals where Omar S. Itani has often published
   Relations with other researchers
   Recent citing documents: 11.    Total self citations: 3 (4.23 %)

MORE DETAILS IN:
ABOUT THIS REPORT:

   Permalink: http://citec.repec.org/pit31
   Updated: 2024-01-16    RAS profile: 2023-09-09    
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Relations with other researchers


Works with:

Paesbrugghe, Bert (2)

Authors registered in RePEc who have co-authored more than one work in the last five years with Omar S. Itani.

Is cited by:

Le, Angelina Nhat-Hanh (1)

Andreassen, Tor (1)

Fakih, Ali (1)

Ferilli, Guido (1)

Cites to:

KUMAR, VIKAS (1)

Melis, Andrea (1)

Andersson, Ola (1)

Berrone, Pascual (1)

Holm, Hakan (1)

Rettab, Belaid (1)

Ortiz-de-Mandojana, Natalia (1)

Noboa, Fabrizio (1)

Tyran, Jean-Robert (1)

de Ruyter, Ko (1)

wernerfelt, birger (1)

Main data


Where Omar S. Itani has published?


Journals with more than one article published# docs
Journal of Business Ethics3
Journal of Business Research2
Journal of Retailing and Consumer Services2

Working Papers Series with more than one paper published# docs
Post-Print / HAL3

Recent works citing Omar S. Itani (2024 and 2023)


YearTitle of citing document
2023Do employee orientation and societal orientation matter in the customer orientation—Performance link?. (2023). Wei, Susan ; Lee, Ruby P. In: Journal of Business Research. RePEc:eee:jbrese:v:159:y:2023:i:c:s0148296323000802.

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2023Exploring the factors influencing consumer engagement behavior regarding short-form video advertising: A big data perspective. (2023). Zhang, Yucheng ; Li, Xiaofeng ; Xiao, Lin. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:70:y:2023:i:c:s0969698922002636.

Full description at Econpapers || Download paper

2023Factors influencing the consumers’ behavioural intention to use online food delivery service: Empirical evidence from Taiwan. (2023). Lin, Chin-Tsai ; Hsiao, Wei-Hung ; Chen, Chih-Jou ; Tsai, Pei-Hsuan. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:73:y:2023:i:c:s0969698923000760.

Full description at Econpapers || Download paper

2023A quality function deployment framework for service strategy planning. (2023). Gotzamani, Katerina ; Georgiou, Andreas C ; Andronikidis, Andreas ; Kamvysi, Konstantina. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:73:y:2023:i:c:s0969698923000905.

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2023Leveraging perceived HPWS to improve service encounter quality in high-contact service industries. (2023). Opoku-Danso, Alexander ; Kwamega, Michael ; Asante, Eric Adom ; Tang, Chunyong. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:73:y:2023:i:c:s0969698923000917.

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2023Supervisor incivility and frontline employees’ performance amid the COVID-19 pandemic: A multilevel moderated mediation analysis. (2023). Shin, Yuhyung ; Gaan, Niharika. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:73:y:2023:i:c:s0969698923000942.

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2023Sales employees’ polychronicity and sales-service ambidexterity: Mediation of work engagement and moderation of store manager support. (2023). Shin, Yuhyung ; Gaan, Niharika. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:75:y:2023:i:c:s0969698923002618.

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2023Influence of sales support technologies on salesperson performance: A study of interpersonal and intrapersonal mediators. (2023). Damperat, Maud ; Franck, Romain. In: Post-Print. RePEc:hal:journl:halshs-04159504.

Full description at Econpapers || Download paper

2023The role of customer personality in premium banking services. (2023). Wong, Amy ; Shan, Shirie Pui. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:28:y:2023:i:2:d:10.1057_s41264-022-00150-3.

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2023Social Media Adoption, Usage And Impact In Business-To-Business (B2B) Context: A State-Of-The-Art Literature Review. (2023). Raman, Ramakrishnan ; Rana, Nripendra P ; Ismagilova, Elvira ; Dwivedi, Yogesh K. In: Information Systems Frontiers. RePEc:spr:infosf:v:25:y:2023:i:3:d:10.1007_s10796-021-10106-y.

Full description at Econpapers || Download paper

Works by Omar S. Itani:


YearTitleTypeCited
2019Building customer relationships while achieving sales performance results: Is listening the holy grail of sales? In: Journal of Business Research.
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article8
2017Examining the role of sales-based CRM technology and social media use on post-sale service behaviors in India In: Journal of Business Research.
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article26
2020When poignant stories outweigh cold hard facts: A meta-analysis of the anecdotal bias In: Organizational Behavior and Human Decision Processes.
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article4
2020Between a rock and a hard place: Seizing the opportunity of demanding customers by means of frontline service behaviors In: Journal of Retailing and Consumer Services.
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article10
2020Between a rock and a hard place: Seizing the opportunity of demanding customers by means of frontline service behaviors.(2020) In: Post-Print.
[Citation analysis]
This paper has nother version. Agregated cites: 10
paper
2020Exploring the role of extrovert-introvert customers’ personality prototype as a driver of customer engagement: Does relationship duration matter? In: Journal of Retailing and Consumer Services.
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article13
2022The impact of business-to-business salespeople’s social media use on value co-creation and cross/up-selling: the role of social capital In: Post-Print.
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paper0
2022Preparing for, withstanding, and learning from sales crises: Implications and a future research agenda In: Post-Print.
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paper0
2019Achieving Top Performance While Building Collegiality in Sales: It All Starts with Ethics In: Journal of Business Ethics.
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article7
2022Harnessing the Power Within: The Consequences of Salesperson Moral Identity and the Moderating Role of Internal Competitive Climate In: Journal of Business Ethics.
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article0
2023Activating Corporate Environmental Ethics on the Frontline: A Natural Resource-Based View In: Journal of Business Ethics.
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article0

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