Hean Tat Keh : Citation Profile


Are you Hean Tat Keh?

Monash University

9

H index

9

i10 index

446

Citations

RESEARCH PRODUCTION:

22

Articles

RESEARCH ACTIVITY:

   23 years (2001 - 2024). See details.
   Cites by year: 19
   Journals where Hean Tat Keh has often published
   Relations with other researchers
   Recent citing documents: 49.    Total self citations: 8 (1.76 %)

MORE DETAILS IN:
ABOUT THIS REPORT:

   Permalink: http://citec.repec.org/pke267
   Updated: 2024-04-18    RAS profile: 2024-04-07    
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Relations with other researchers


Works with:

Authors registered in RePEc who have co-authored more than one work in the last five years with Hean Tat Keh.

Is cited by:

Park, Timothy (4)

Lööf, Hans (3)

Arrighetti, Alessandro (2)

Bonnet, Jean (2)

Urbig, Diemo (2)

Shao, Shuai (2)

Crass, Dirk (2)

Czarnitzki, Dirk (2)

Landini, Fabio (2)

Shao, Shuai (2)

pulina, manuela (2)

Cites to:

Seiford, Lawrence (4)

Betancourt, Roger (2)

Thaler, Richard (1)

Antonides, Gerrit (1)

Sexton, Steven (1)

Benjamin, Angelababy (1)

Kahneman, Daniel (1)

Abeler, Johannes (1)

Armstrong, J. (1)

Sinkovics, Rudolf (1)

Krueger, Norris (1)

Main data


Where Hean Tat Keh has published?


Journals with more than one article published# docs
International Journal of Research in Marketing3
Journal of Consumer Research3
Journal of Business Research2
Marketing Letters2
Journal of the Academy of Marketing Science2

Recent works citing Hean Tat Keh (2024 and 2023)


YearTitle of citing document
2023.

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2023What makes customers of airport lounges satisfied and more? Impact of culture and travel class. (2023). Dey, Anirban ; Vishwakarma, Pankaj ; Kittur, Prathamesh ; Chatterjee, Swagato. In: Journal of Air Transport Management. RePEc:eee:jaitra:v:109:y:2023:i:c:s0969699723000273.

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2023They’re vs They Are: Contractions influence product choice and judgments. (2023). Meng, Yan ; Chan, Eugene Y. In: Journal of Business Research. RePEc:eee:jbrese:v:156:y:2023:i:c:s0148296322009286.

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2023The differential impact of strategic aggressiveness on firm performance: The role of firm size. (2023). McDowell, William C ; Michel, Eric J ; Esken, Candace A ; Weinzimmer, Laurence ; Mahto, Raj V. In: Journal of Business Research. RePEc:eee:jbrese:v:158:y:2023:i:c:s0148296322010888.

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2023Family business research: A systematic review and an uncelebrated role of marketing. (2023). Glyptis, Loukas ; Chalis, Spyridon ; Kinias, Ioannis. In: Journal of Business Research. RePEc:eee:jbrese:v:162:y:2023:i:c:s0148296323002527.

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2023Examining the relationships between brand authenticity, perceived value, and brand forgiveness: The role of cross-cultural happiness. (2023). Oghazi, Pejvak ; Vardarsuyu, Merve ; Papadopoulou, Christina. In: Journal of Business Research. RePEc:eee:jbrese:v:167:y:2023:i:c:s0148296323005131.

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2023How and why a touchscreen interface impacts psychological ownership and its downstream consequences. (2023). Liu, Yunxin. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:70:y:2023:i:c:s0969698922002752.

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2023Green cooperation in last-mile logistics and consumer loyalty: An empirical analysis of a theoretical framework. (2023). Su, Miao ; Yao, Jinge ; Fang, Mingjie ; Yang, Hye-Jeong. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:73:y:2023:i:c:s0969698923000553.

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2023Resource reallocation strategies for sustainable efficiency improvement of retail chains. (2023). Jha, P C ; Govindan, Kannan ; Jain, Akansha ; Pachar, Nomita ; Gupta, Anshu. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:73:y:2023:i:c:s0969698923000565.

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2023Would you try it again? Dual effects of customer mindfulness on service recovery. (2023). Bicho, Marta ; Ramos, Filipe R ; Pacheco, Natlia ; Martinez, Luisa M. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:74:y:2023:i:c:s0969698923001856.

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2023Design thinking and public sector innovation: The divergent effects of risk-taking, cognitive empathy and emotional empathy on individual performance. (2023). Prabhu, Jaideep C ; Zaman, Hasanuzzaman ; Banerjee, Sourindra ; Vassallo, Jarrod P. In: Research Policy. RePEc:eee:respol:v:52:y:2023:i:6:s0048733323000525.

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2023Positivity and higher alertness levels facilitate discovery: Longitudinal sentiment analysis of emotions on Twitter. (2023). Fellnhofer, Katharina. In: Technovation. RePEc:eee:techno:v:122:y:2023:i:c:s0166497222002176.

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2023Houston, we have a problem!: The use of ChatGPT in responding to customer complaints. (2023). Koc, Kaan ; Celik, Cemal ; Kivrak, Oguzhan ; Hatipoglu, Sercan. In: Technology in Society. RePEc:eee:teinso:v:74:y:2023:i:c:s0160791x23001380.

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2023Re-examining foreign subsidiary survival in a transition economy: Impact of market identity overlap and conflict. (2023). Yun, Kyung Hwan ; Li, Jiatao ; Hu, Chenguang. In: Journal of World Business. RePEc:eee:worbus:v:58:y:2023:i:3:s109095162300007x.

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2023Configuring a Quadruple Helix Innovation Model (QHIM) Based Blueprint for Malaysian SMEs to Survivethe Covid-19 Pandemic. (2023). Wahab, Sazali Abd ; Islam, Ariful. In: International Journal of Economics & Business Administration (IJEBA). RePEc:ers:ijebaa:v:xi:y:2023:i:1:p:107-132.

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2023.

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2023The Impact of Social Servicescape Factors on Customers’ Satisfaction and Repurchase Intentions in Mid-Range Restaurants in Baltic States. (2020). Morkūnas, Mangirdas ; Rudien, Elz ; Morkunas, Mangirdas. In: JOItmC. RePEc:gam:joitmc:v:6:y:2020:i:3:p:77-:d:409819.

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2023Analysis of Consumers’ Green Consumption Behavior against the Background of “Carbon Peak, Carbon Neutrality”—Based on Survey Data from Anhui Province. (2023). Wang, Kun ; Yang, Yaliu ; Zhang, Shufen ; Hu, Fagang. In: Sustainability. RePEc:gam:jsusta:v:15:y:2023:i:16:p:12296-:d:1215669.

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2023Personal vs. Collective Nostalgia and Different Temporally Orientated Green Consumption. (2023). Guo, Chuangxin ; Peng, Luluo ; Huang, Lei ; Ruan, Chenhan ; Zhang, Han. In: Sustainability. RePEc:gam:jsusta:v:15:y:2023:i:19:p:14624-:d:1256058.

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2023Exploring the Impact of Integrated Marketing Communication Tools on Green Product Purchase Intentions among Diverse Green Consumer Segments. (2023). Tu, Kuan-Yu ; Yu, Chih-Ching ; Chen, Chun-Shuo. In: Sustainability. RePEc:gam:jsusta:v:15:y:2023:i:24:p:16841-:d:1300125.

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2023The Impact of AI’s Response Method on Service Recovery Satisfaction in the Context of Service Failure. (2023). Yang, Hongjun ; Zhou, Jinlai. In: Sustainability. RePEc:gam:jsusta:v:15:y:2023:i:4:p:3294-:d:1064891.

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2023Applying Integrated Data Envelopment Analysis and Analytic Hierarchy Process to Measuring the Efficiency of Tourist Farms: The Case of Slovenia. (2023). Rozman, Rtomir ; Ganik, Maja Borlini ; Prevolek, Boris. In: Sustainability. RePEc:gam:jsusta:v:15:y:2023:i:5:p:4314-:d:1083273.

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2023.

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2023The Conflict Between Partnership and Fairness in the Decision of Whom to Help. (2023). Gunasti, Kunter ; Palmeira, Mauricio. In: Journal of Business Ethics. RePEc:kap:jbuset:v:183:y:2023:i:4:d:10.1007_s10551-022-05068-3.

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2023How do Corporate Social Responsibility and Innovation Co-evolve with Organizational Forms? Evidence from a Transitional Economy. (2023). Zhang, Jiamin ; Hu, Helen Wei. In: Journal of Business Ethics. RePEc:kap:jbuset:v:186:y:2023:i:4:d:10.1007_s10551-023-05435-8.

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2023Organizations’ Management Configurations Towards Environment and Market Performances. (2023). Fan, DI ; Ren, Shuang ; Tang, Guiyao. In: Journal of Business Ethics. RePEc:kap:jbuset:v:188:y:2023:i:2:d:10.1007_s10551-022-05299-4.

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2023The impact of entrepreneurial overconfidence on incubator effectiveness. (2023). Guerrero, Maribel ; Walsh, Grace ; Huang, Hao ; Tang, Mingfeng. In: The Journal of Technology Transfer. RePEc:kap:jtecht:v:48:y:2023:i:1:d:10.1007_s10961-022-09938-w.

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2023The impact of touchscreen devices on consumers’ choice confidence and purchase likelihood. (2023). Dhar, Ravi ; Herzog, Walter ; Hattula, Johannes D. In: Marketing Letters. RePEc:kap:mktlet:v:34:y:2023:i:1:d:10.1007_s11002-022-09623-w.

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2023How uncertainty affects information search among consumers: a curvilinear perspective. (2023). Rucker, Derek D ; He, Sharlene. In: Marketing Letters. RePEc:kap:mktlet:v:34:y:2023:i:3:d:10.1007_s11002-022-09657-0.

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2023The 5Ss of Consumer Health: A Framework and Curation of JCR Articles on Health and Medical Decision-Making. (2023). Lee, Leonard ; Huang, Szu-Chi. In: Journal of Consumer Research. RePEc:oup:jconrs:v:49:y:2023:i:5:p:926-939..

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2023A moderation of business misdeeds on corporate remedy strategies. (2023). Huang, Lei. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:11:y:2023:i:1:d:10.1057_s41270-021-00153-4.

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2023Perception carryover in cross-buying: the role of interpurchase time and product locus. (2023). Janda, Swinder ; Cho, Jihoon. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:11:y:2023:i:4:d:10.1057_s41270-022-00189-0.

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2023Healthcare service delivery perception among NHIS-HMO enrollees in Lagos hospitals. (2023). Ogunlade, Peter ; Mkperedem, Abigail Affiong ; Adedayo, Ruth Adefunke ; Afolabi, Abiodun Olawale ; Arisukwu, Ogadimma ; Igbolekwu, Chisaa. In: Palgrave Communications. RePEc:pal:palcom:v:10:y:2023:i:1:d:10.1057_s41599-023-02159-y.

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2023Challenging What We Think We Know: Theory and Evidence for Questioning Common Beliefs About the Gender Gap in Entrepreneurial Confidence. (2023). Dempsey, Dianna ; Rahman, Zahid ; Jennings, Jennifer E. In: Entrepreneurship Theory and Practice. RePEc:sae:entthe:v:47:y:2023:i:2:p:369-397.

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2023.

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2023The relationship between market information and entrepreneurial orientation: the case of smallholder honey producers in Northern Uganda. (2023). Odongo, Walter ; Kalule, Stephen W ; Amuko, Walter. In: Agricultural and Food Economics. RePEc:spr:agfoec:v:11:y:2023:i:1:d:10.1186_s40100-023-00249-8.

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2023Frontline Employees’ Empathy in Service Recovery: a Systematic Literature Review and Agenda for the Future. (2023). Remisch, David ; Lajante, Mathieu. In: Customer Needs and Solutions. RePEc:spr:custns:v:10:y:2023:i:1:d:10.1007_s40547-023-00137-8.

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2023Perceived health as human capital in entrepreneurial intention among people with disability. (2023). Rejeb, Nada ; Maalaoui, Adnane ; Strologo, Alberto Dello ; Perano, Mirko ; Razgallah, Meriam. In: International Entrepreneurship and Management Journal. RePEc:spr:intemj:v:19:y:2023:i:3:d:10.1007_s11365-023-00870-5.

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2023Reasons and intuitions: extending behavioural reasoning theory to determine green purchase behavior. (2023). Chitnis, Asmita ; Bhardwaj, Seema ; Chatterjee, Swetarupa ; Sreen, Naman. In: International Review on Public and Nonprofit Marketing. RePEc:spr:irpnmk:v:20:y:2023:i:2:d:10.1007_s12208-022-00346-2.

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2023Why do wantrepreneurs fail to take actions? Moderators of the link between intentions and entrepreneurial actions at the early stage of venturing. (2023). Mackiewicz, Micha. In: Quality & Quantity: International Journal of Methodology. RePEc:spr:qualqt:v:57:y:2023:i:1:d:10.1007_s11135-022-01337-5.

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2023How does entrepreneurial orientation influence firm performance? The roles of corporate social responsibility and institutional environments. (2023). Wu, Jianlin ; Gu, Jibao ; Sheng, Lixin. In: Corporate Social Responsibility and Environmental Management. RePEc:wly:corsem:v:30:y:2023:i:4:p:2021-2036.

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Works by Hean Tat Keh:


YearTitleTypeCited
2010Interorganizational Exchanges in China: Organizational Forms and Governance Mechanisms In: Management and Organization Review.
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article11
2010Interorganizational Exchanges in China: Organizational Forms and Governance Mechanisms.(2010) In: Management and Organization Review.
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This paper has nother version. Agregated cites: 11
article
2001Online grocery retailing: success factors and potential pitfalls In: Business Horizons.
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article6
2006Efficiency, effectiveness and productivity of marketing in services In: European Journal of Operational Research.
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article34
2013Consumer responses to variety in product bundles: The moderating role of evaluation mode In: International Journal of Research in Marketing.
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article2
2019Shaping consumer preference using alignable attributes: The roles of regulatory orientation and construal level In: International Journal of Research in Marketing.
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article6
2022Feeling lucky: How framing the target product as a free gift enhances purchase intention In: International Journal of Research in Marketing.
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article0
2020The road to consumer forgiveness is paved with money or apology? The roles of empathy and power in service recovery In: Journal of Business Research.
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article15
2022I implement, they deliberate: The matching effects of point of view and mindset on consumer attitudes In: Journal of Business Research.
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article0
2007The effects of entrepreneurial orientation and marketing information on the performance of SMEs In: Journal of Business Venturing.
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article124
2015Other-serving bias in advice-taking: When advisors receive more credit than blame In: Organizational Behavior and Human Decision Processes.
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article2
2003Retail productivity and scale economies at the firm level: a DEA approach In: Omega.
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article42
2017Consumer susceptibility to cross-selling persuasion: The roles of self-construal and interpersonal harmony In: Journal of Retailing and Consumer Services.
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article2
2021Powering Sustainable Consumption: The Roles of Green Consumption Values and Power Distance Belief In: Journal of Business Ethics.
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article11
2006Brand value creation: Analysis of the Interbrand-Business Week brand value rankings In: Marketing Letters.
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article41
2020Touch vs. click: how computer interfaces polarize consumers’ evaluations In: Marketing Letters.
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article2
2012The Effect of Attribute Alignability on Service Evaluation: The Moderating Role of Uncertainty In: Journal of Consumer Research.
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article8
2010Lay Theories of Medicine and a Healthy Lifestyle In: Journal of Consumer Research.
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article3
2020Assimilating and Differentiating: The Curvilinear Effect of Social Class on Green Consumption In: Journal of Consumer Research.
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article2
2002Opportunity Evaluation under Risky Conditions: The Cognitive Processes of Entrepreneurs In: Entrepreneurship Theory and Practice.
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article117
2017Consumer reliance on intangible versus tangible attributes in service evaluation: the role of construal level In: Journal of the Academy of Marketing Science.
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article18
2024Feeling the values: How pride and awe differentially enhance consumers’ sustainable behavioral intentions In: Journal of the Academy of Marketing Science.
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article0

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