5
H index
5
i10 index
101
Citations
Universidad de Zaragoza | 5 H index 5 i10 index 101 Citations RESEARCH PRODUCTION: 23 Articles 1 Papers 1 Chapters RESEARCH ACTIVITY:
MORE DETAILS IN: ABOUT THIS REPORT:
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Works with: Authors registered in RePEc who have co-authored more than one work in the last five years with Carlos Flavian. | Is cited by: | Cites to: |
Journals with more than one article published | # docs |
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Journal of Business Research | 6 |
Journal of Interactive Marketing | 2 |
The Service Industries Journal | 2 |
Year | Title of citing document |
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2021 | Understanding consumers’ acceptance of automated technologies in service encounters: Drivers of digital voice assistants adoption. (2021). Oliveira, Elisabete ; Fernandes, Teresa. In: Journal of Business Research. RePEc:eee:jbrese:v:122:y:2021:i:c:p:180-191. Full description at Econpapers || Download paper |
2021 | When a luxury brand bursts: Modelling the social media viral effects of negative stereotypes adoption leading to brand hate. (2021). Pantano, Eleonora. In: Journal of Business Research. RePEc:eee:jbrese:v:123:y:2021:i:c:p:117-125. Full description at Econpapers || Download paper |
2021 | How online advertising competes with user-generated content in TripAdvisor. A neuroscientific approach. (2021). Kakaria, Shobhit ; Ruiz, Carla ; Simonetti, Aline ; Bigne, Enrique. In: Journal of Business Research. RePEc:eee:jbrese:v:123:y:2021:i:c:p:279-288. Full description at Econpapers || Download paper |
2021 | The evolving role of artificial intelligence in marketing: A review and research agenda. (2021). Silva, Susana ; Dabic, Marina ; Costa, Susana ; Corbo, Leonardo ; Vlai, Boidar. In: Journal of Business Research. RePEc:eee:jbrese:v:128:y:2021:i:c:p:187-203. Full description at Econpapers || Download paper |
2022 | Let criticism take precedence: Effect of side order on consumer attitudes toward a two-sided online review. (2022). Liu, Qihua ; Zhong, KE ; Wang, Yihan. In: Journal of Business Research. RePEc:eee:jbrese:v:140:y:2022:i:c:p:403-419. Full description at Econpapers || Download paper |
2022 | Appropriate service robots in exchange and communal relationships. (2022). Kim, Kyoungmi ; Chang, Woojung. In: Journal of Business Research. RePEc:eee:jbrese:v:141:y:2022:i:c:p:462-474. Full description at Econpapers || Download paper |
2022 | The role of consumer data in marketing: A research agenda. (2022). Reyes-Menendez, Ana ; Alcaiz, Mariano ; Kastanakis, Minas N ; Lee, Hsin-Hsuan Meg ; Blasco-Arcas, Lorena. In: Journal of Business Research. RePEc:eee:jbrese:v:146:y:2022:i:c:p:436-452. Full description at Econpapers || Download paper |
2021 | This Way Up: The Effectiveness of Mobile Vertical Video Marketing. (2021). Slabbinck, Hendrik ; Mulier, Lana ; Vermeir, Iris. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:55:y:2021:i:c:p:1-15. Full description at Econpapers || Download paper |
2021 | Fleeting, But Not Forgotten: Ephemerality as a Means to Increase Recall of Advertising. (2021). McFerran, Brent ; Treen, Emily ; Sands, Sean ; Campbell, Colin. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:56:y:2021:i:c:p:96-105. Full description at Econpapers || Download paper |
2021 | Mobile-assisted showroomers: Understanding their purchase journey and personalities. (2021). Tuzovic, Sven ; Fiestas, Jorge Carlos. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:58:y:2021:i:c:s0969698920312881. Full description at Econpapers || Download paper |
2021 | Factors affecting luxury consumers’ webrooming intention: A moderated-mediation approach. (2021). Jain, Sheetal ; Shankar, Amit. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:58:y:2021:i:c:s096969892031314x. Full description at Econpapers || Download paper |
2021 | Searching online and buying offline: Understanding the role of channel-, consumer-, and product-related factors in determining webrooming intention. (2021). Ho, Jo Ann ; Ng, Siew Imm ; Basha, Norazlyn Kamal ; Aw, Eugene Cheng-Xi. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:58:y:2021:i:c:s0969698920313369. Full description at Econpapers || Download paper |
2021 | Building influencers credibility on Instagram: Effects on followers’ attitudes and behavioral responses toward the influencer. (2021). Ibez-Snchez, Sergio ; Flavin, Marta ; Casal, Luis V ; Belanche, Daniel. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:61:y:2021:i:c:s096969892100151x. Full description at Econpapers || Download paper |
2021 | Competitive (versus loyal) showrooming: An application of the push-pull-mooring framework. (2021). Miquel-Romero, Maria-Jose ; Frasquet, Marta. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:62:y:2021:i:c:s0969698921002058. Full description at Econpapers || Download paper |
2021 | Do myriad e-channels always create value for customers? A dynamic analysis of the perceived value of a digital information product during the usage phase. (2021). Lombart, Cindy ; Rivire, Arnaud ; Mencarelli, Rmi. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:63:y:2021:i:c:s096969892100240x. Full description at Econpapers || Download paper |
2022 | Interactivity, Inspiration, and Perceived Usefulness! How retailers’ AR-apps improve consumer engagement through flow. (2022). Yuksel, Cenk Arsun ; Arghashi, Vahideh. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:64:y:2022:i:c:s0969698921003222. Full description at Econpapers || Download paper |
2022 | Exploring customer experience during channel switching in omnichannel retailing context: A qualitative assessment. (2022). Thuan, Nguyen Hoang ; McClelland, Robert ; van Nguyen, Anh Thi. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:64:y:2022:i:c:s0969698921003696. Full description at Econpapers || Download paper |
2022 | Influence of augmented reality product display on consumers’ product attitudes: A product uncertainty reduction perspective. (2022). Liu, Yezheng ; Chen, Xiayu ; Kong, Meng ; Fang, Yuan ; Sun, Chunhua. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:64:y:2022:i:c:s0969698921003945. Full description at Econpapers || Download paper |
2022 | The customer retail app experience: Implications for customer loyalty. (2022). Carvajal-Trujillo, Elena ; Anaya-Snchez, Rafael ; Aguilar-Illescas, Roco ; Molinillo, Sebastian. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:65:y:2022:i:c:s0969698921004082. Full description at Econpapers || Download paper |
2022 | Customer engagement in the context of retail mobile apps: A contingency model integrating spatial presence experience and its drivers. (2022). Le, Angelina Nhat-Hanh ; Hanh, Angelina Nhat ; Sung, Julian Ming ; Nguyen, Dong Phong ; Ho, Xuan Huong. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:66:y:2022:i:c:s0969698922000431. Full description at Econpapers || Download paper |
2022 | The omnichannel continuum: Integrating online and offline channels along the customer journey. (2022). Neslin, Scott A. In: Journal of Retailing. RePEc:eee:jouret:v:98:y:2022:i:1:p:111-132. Full description at Econpapers || Download paper |
2021 | Triggering participation in smart cities: Political efficacy, public administration satisfaction and sense of belonging as drivers of citizens’ intention. (2021). Roulet, Thomas J ; Rochette, Corinne ; Zumbo-Lebrument, Cedrine. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:171:y:2021:i:c:s004016252100370x. Full description at Econpapers || Download paper |
2022 | Investigating the impact of AI-powered technologies on Instagrammers’ purchase decisions in digitalization era–A study of the fashion and apparel industry. (2022). Wong, Jee Kit ; Tan, Kimhua ; Kumar, Ajay ; Yeo, Sook Fern. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:177:y:2022:i:c:s004016252200083x. Full description at Econpapers || Download paper |
2022 | Research on service robot adoption under different service scenarios. (2022). Wang, Shuyang ; Liu, Yun. In: Technology in Society. RePEc:eee:teinso:v:68:y:2022:i:c:s0160791x21002852. Full description at Econpapers || Download paper |
2021 | Advertising in streaming video: An integrative literature review and research agenda. (2021). de Moura, Janaina ; Caldeira, Jorge Henrique ; Hana, Joo Lucas. In: Telecommunications Policy. RePEc:eee:telpol:v:45:y:2021:i:9:s0308596121000902. Full description at Econpapers || Download paper |
2021 | . Full description at Econpapers || Download paper |
2021 | Online Buyers and Open Innovation: Security, Experience, and Satisfaction. (2021). Ramos-Escobar, Elva Alicia ; Gallardo-Vazquez, Dolores ; Valdez-Juarez, Luis Enrique. In: Journal of Open Innovation: Technology, Market, and Complexity. RePEc:gam:joitmc:v:7:y:2021:i:1:p:37-:d:482289. Full description at Econpapers || Download paper |
2021 | How Can SMEs Become More Sustainable? Modelling the M-Commerce Consumer Behaviour with Contingent Free Shipping and Customer Journey’s Touchpoints Optimisation. (2021). Brtucu, Gabriel ; Chiu, Ioana Bianca ; Sumedrea, Silvia ; Lixndroiu, Radu Constantin ; Nichifor, Eliza. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:12:p:6845-:d:576598. Full description at Econpapers || Download paper |
2021 | The Mediating Effect of Ownership of Psychological Behavior and Tour Leader Experience on Accountability in Order to Explore the Sustainable Business Model of the Tourism Industry. (2021). Ke, Yu-Chang ; Wu, Shih-Wei ; Chang, Nai-Wen ; Huang, Yu-Chuan ; Lin, Rong-Ho. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:13:p:7136-:d:581990. Full description at Econpapers || Download paper |
2021 | Understanding Mobile Showrooming Based on a Technology Acceptance and Use Model. (2021). Miquel-Romero, Maria-Jose ; Molla-Descals, Alejandro ; Frasquet, Marta ; Chimborazo-Azogue, Luis-Edwin. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:13:p:7288-:d:584895. Full description at Econpapers || Download paper |
2021 | The Relationship between Contact-Free Services, Social and Personal Norms, and Customers’ Behavior for the Sustainable Management of the Restaurant Industry. (2021). Lee, Soo-Bum ; Jang, Ha-Won. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:17:p:9870-:d:627845. Full description at Econpapers || Download paper |
2021 | Modeling Advertising Practices for Product Involvement and Consumer Impulsivity in Branded Apparel: A Case Study of Indian Consumers. (2021). Alsubie, Abdelaziz ; Hamadneh, Nawaf N ; Habib, Sufyan. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:4:p:2309-:d:502806. Full description at Econpapers || Download paper |
2021 | Senior Consumer Motivations and Perceived Value of Robot Service Restaurants in Korea. (2021). Cha, Seong-Soo ; Lee, Jeungsun ; Kwak, Min-Kyu. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:5:p:2755-:d:510102. Full description at Econpapers || Download paper |
2022 | An Impact Evaluation of the Application of Sharing Products in Tourism Services. (2022). Yun, Ruwei ; Yang, Luyi ; Ye, Jialei. In: Sustainability. RePEc:gam:jsusta:v:14:y:2022:i:13:p:7748-:d:847385. Full description at Econpapers || Download paper |
2022 | Understanding Impacts of Service Robots with the Revised Gap Model. (2022). Ren, AI ; Li, Xiaodong ; Huang, Chaoying ; Zhang, Shengliang. In: Sustainability. RePEc:gam:jsusta:v:14:y:2022:i:5:p:2692-:d:758464. Full description at Econpapers || Download paper |
2022 | Enhancing Memorable Experiences, Tourist Satisfaction, and Revisit Intention through Smart Tourism Technologies. (2022). Khavarian-Garmsir, Amir Reza ; Murgante, Beniamino ; Ghaderi, Zahed ; Allam, Zaheer ; Shalbafian, Ali Asghar ; Torabi, Zabih-Allah. In: Sustainability. RePEc:gam:jsusta:v:14:y:2022:i:5:p:2721-:d:758800. Full description at Econpapers || Download paper |
2022 | User Acceptance of Hotel Service Robots Using the Quantitative Kano Model. (2022). Kim, Hong-Bumm ; Xie, Muzi. In: Sustainability. RePEc:gam:jsusta:v:14:y:2022:i:7:p:3988-:d:781436. Full description at Econpapers || Download paper |
2022 | Effects of Social Robotics in Promoting Physical Activity in the Shared Workspace. (2022). Zhang, Xiaoyu ; Xu, Xinyi ; Li, Yuying ; Huang, Aobo ; Guo, Zhifan ; Ren, Xipei. In: Sustainability. RePEc:gam:jsusta:v:14:y:2022:i:7:p:4006-:d:781692. Full description at Econpapers || Download paper |
2022 | The Use of Virtual Reality in Tourism Destinations as a Tool to Develop Tourist Behavior Perspective. (2022). PRIESCU, Iustin ; Oncioiu, Ionica. In: Sustainability. RePEc:gam:jsusta:v:14:y:2022:i:7:p:4191-:d:785068. Full description at Econpapers || Download paper |
2022 | The effect of augmented reality versus traditional advertising: a comparison between neurophysiological and self-reported measures. (2022). Rossi, Dario ; Angelis, Matteo ; Pozharliev, Rumen . In: Marketing Letters. RePEc:kap:mktlet:v:33:y:2022:i:1:d:10.1007_s11002-021-09573-9. Full description at Econpapers || Download paper |
2021 | Nep?esko?itelnost reklamy v kontextu výkonnostního marketingu: literární rešerše a definování designu experimentu. (2021). Ikaova, Tereza ; Bracinikova, Veronika ; Bauerova, Radka ; Vavrukova, Lucie ; Varc, Dominik. In: Working Papers. RePEc:opa:wpaper:0071. Full description at Econpapers || Download paper |
2022 | Binge Watching and the Role of Social Media Virality towards promoting Netflix’s Squid Game. (2022). Das, Ronnie ; Hardey, Mariann ; Fenton, Alex ; Ahmed, Wasim. In: IIM Kozhikode Society & Management Review. RePEc:sae:iimkoz:v:11:y:2022:i:2:p:222-234. Full description at Econpapers || Download paper |
2022 | The Moderating Role of Perceived Interactivity in the Relationship Between Online Customer Experience and Behavioral Intentions to Use Parenting Apps for Taiwanese Preschool Parents. (2022). Chen, Ru-Si ; Wu, Tsung-Jen ; Chang, I-Hsiung ; Lee, Kuen-Cheng. In: SAGE Open. RePEc:sae:sagope:v:12:y:2022:i:1:p:21582440221082136. Full description at Econpapers || Download paper |
2021 | The adoption of artificial intelligence and robotics in the hotel industry: prospects and challenges. (2021). Nam, Kichan ; Khan, Sajid M ; Daghfous, Abdelkader ; Chathoth, Prakash ; Dutt, Christopher S. In: Electronic Markets. RePEc:spr:elmark:v:31:y:2021:i:3:d:10.1007_s12525-020-00442-3. Full description at Econpapers || Download paper |
2021 | AI and robotics in the European restaurant sector: Assessing potentials for process innovation in a high-contact service industry. (2021). Blocher, Katharina ; Alt, Rainer. In: Electronic Markets. RePEc:spr:elmark:v:31:y:2021:i:3:d:10.1007_s12525-020-00443-2. Full description at Econpapers || Download paper |
2021 | On the economic effects of the text completion interface: empirical analysis of financial markets. (2021). Rubin, Eran. In: Electronic Markets. RePEc:spr:elmark:v:31:y:2021:i:3:d:10.1007_s12525-021-00485-0. Full description at Econpapers || Download paper |
2022 | Robots, artificial intelligence, and service automation (RAISA) in hospitality: sentiment analysis of YouTube streaming data. (2022). Koo, Chulmo ; Yhee, Yerin ; Jo, Hwirim ; Kim, Taekyung. In: Electronic Markets. RePEc:spr:elmark:v:32:y:2022:i:1:d:10.1007_s12525-021-00514-y. Full description at Econpapers || Download paper |
2021 | Multichannel search patterns and webrooming behaviours in the service industries: the case of motor insurance. (2021). Tracogna, Andrea ; Tun-I Hu, . In: Italian Journal of Marketing. RePEc:spr:ijmark:v:2021:y:2021:i:1:d:10.1007_s43039-021-00021-0. Full description at Econpapers || Download paper |
2021 | Understanding anthropomorphism in service provision: a meta-analysis of physical robots, chatbots, and other AI. (2021). Brock, Christian ; Wunderlich, Nancy V ; Wang, Cheng ; Blut, Markus. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:49:y:2021:i:4:d:10.1007_s11747-020-00762-y. Full description at Econpapers || Download paper |
2021 | Seller marketing capability, brand reputation, and consumer journeys on e-commerce platforms. (2021). Zhang, Jonathan Z ; Mu, Jifeng. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:49:y:2021:i:5:d:10.1007_s11747-021-00773-3. Full description at Econpapers || Download paper |
2022 | The effects of gender and personality of robot assistants on customers’ acceptance of their service. (2022). Alenya, Guillem ; Andriella, Antonio ; Huertas-Garcia, Ruben ; Forgas-Coll, Santiago. In: Service Business. RePEc:spr:svcbiz:v:16:y:2022:i:2:d:10.1007_s11628-022-00492-x. Full description at Econpapers || Download paper |
2021 | Influence mechanism of online consumer comments on e?retailer. (2021). Ren, Wenwen ; Gan, Wenxue ; Liu, Yong. In: Managerial and Decision Economics. RePEc:wly:mgtdec:v:42:y:2021:i:5:p:1132-1145. Full description at Econpapers || Download paper |
Year | Title | Type | Cited |
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2007 | La importancia de las DOP como indicadores de calidad para el comportamiento del consumidor. El caso del aceite de oliva del Bajo Aragon In: Economia Agraria y Recursos Naturales. [Full Text][Citation analysis] | article | 0 |
2019 | The impact of virtual, augmented and mixed reality technologies on the customer experience In: Journal of Business Research. [Full Text][Citation analysis] | article | 3 |
2020 | Influencers on Instagram: Antecedents and consequences of opinion leadership In: Journal of Business Research. [Full Text][Citation analysis] | article | 3 |
2021 | The influence of scent on virtual reality experiences: The role of aroma-content congruence In: Journal of Business Research. [Full Text][Citation analysis] | article | 0 |
2021 | Be creative, my friend! Engaging users on Instagram by promoting positive emotions In: Journal of Business Research. [Full Text][Citation analysis] | article | 0 |
2013 | New members integration: Key factor of success in online travel communities In: Journal of Business Research. [Full Text][Citation analysis] | article | 2 |
2015 | Avoiding the dark side of positive online consumer reviews: Enhancing reviews usefulness for high risk-averse travelers In: Journal of Business Research. [Full Text][Citation analysis] | article | 17 |
2017 | Understanding Interactive Online Advertising: Congruence and Product Involvement in Highly and Lowly Arousing, Skippable Video Ads In: Journal of Interactive Marketing. [Full Text][Citation analysis] | article | 22 |
2019 | Feeling Confident and Smart with Webrooming: Understanding the Consumers Path to Satisfaction In: Journal of Interactive Marketing. [Full Text][Citation analysis] | article | 12 |
2021 | Managing consumer experience and online flow: Differences in handheld devices vs PCs In: Technology in Society. [Full Text][Citation analysis] | article | 2 |
2010 | Determinants of the intention to participate in firm-hosted online travel communities and effects on consumer behavioral intentions In: Tourism Management. [Full Text][Citation analysis] | article | 10 |
2005 | LA DISTRIBUCIÓN ALIMENTARIA EN ESPAÑA: ORIENTACIÓN AL MERCADO, RESULTADOS E INFLUENCIA DEL ENTORNO / In: Investigaciones Europeas de Dirección y Economía de la Empresa (IEDEE). [Full Text][Citation analysis] | article | 0 |
2008 | The role of usability and satisfaction in the consumers commitment to a financial services website In: International Journal of Electronic Finance. [Full Text][Citation analysis] | article | 1 |
2010 | Online social networks in the travel sector In: International Journal of Electronic Marketing and Retailing. [Full Text][Citation analysis] | article | 1 |
2009 | The Impact of Online Product Presentation on Consumers Perceptions: An Experimental Analysis In: International Journal of E-Services and Mobile Applications (IJESMA). [Full Text][Citation analysis] | article | 0 |
2010 | Citizen Adoptation of E-government Based on TAM and TPB Models In: Apas Papers. [Full Text][Citation analysis] | paper | 0 |
2017 | Facilitating imaginations through online product presentation videos: effects on imagery fluency, product attitude and purchase intention In: Electronic Commerce Research. [Full Text][Citation analysis] | article | 4 |
2021 | Frontline robots in tourism and hospitality: service enhancement or cost reduction? In: Electronic Markets. [Full Text][Citation analysis] | article | 3 |
2004 | Laorientación al mercado de la universidad póblica: Un reto para el sistema Untversitario EspaÑol In: International Review on Public and Nonprofit Marketing. [Full Text][Citation analysis] | article | 0 |
2021 | User Responses Towards Augmented Reality Face Filters: Implications for Social Media and Brands In: Progress in IS. [Citation analysis] | chapter | 0 |
2021 | The role of customers in the gig economy: how perceptions of working conditions and service quality influence the use and recommendation of food delivery services In: Service Business. [Full Text][Citation analysis] | article | 1 |
2006 | Market Orientation of Spanish Public Universities: A Suitable Response to the Growing Competition In: Journal of Marketing for Higher Education. [Full Text][Citation analysis] | article | 0 |
2014 | The Role of Place Identity in Smart Card Adoption In: Public Management Review. [Full Text][Citation analysis] | article | 4 |
2020 | Service robot implementation: a theoretical framework and research agenda In: The Service Industries Journal. [Full Text][Citation analysis] | article | 16 |
2021 | Artificial intelligence in services: current trends, benefits and challenges In: The Service Industries Journal. [Full Text][Citation analysis] | article | 0 |
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