Carlos Flavian : Citation Profile


Are you Carlos Flavian?

Universidad de Zaragoza

5

H index

5

i10 index

101

Citations

RESEARCH PRODUCTION:

23

Articles

1

Papers

1

Chapters

RESEARCH ACTIVITY:

   17 years (2004 - 2021). See details.
   Cites by year: 5
   Journals where Carlos Flavian has often published
   Relations with other researchers
   Recent citing documents: 52.    Total self citations: 4 (3.81 %)

MORE DETAILS IN:
ABOUT THIS REPORT:

   Permalink: http://citec.repec.org/pfl166
   Updated: 2022-08-06    RAS profile: 2021-12-18    
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Relations with other researchers


Works with:

Authors registered in RePEc who have co-authored more than one work in the last five years with Carlos Flavian.

Is cited by:

Dabic, Marina (1)

Ivanov, Stanislav (1)

Silva, Susana (1)

SUMEDREA, SILVIA (1)

Le, Angelina Nhat-Hanh (1)

Cites to:

Gentina, Elodie (2)

Plassmann, Hilke (2)

Oppewal, Harmen (2)

Azar, Ofer (2)

Geyskens, Inge (1)

Kahneman, Daniel (1)

Scarpa, Riccardo (1)

Philippidis, George (1)

Davcik, Nebojsa (1)

Kim, Kyung Hoon (1)

Burtch, Gordon (1)

Main data


Where Carlos Flavian has published?


Journals with more than one article published# docs
Journal of Business Research6
Journal of Interactive Marketing2
The Service Industries Journal2

Recent works citing Carlos Flavian (2022 and 2021)


YearTitle of citing document
2021Understanding consumers’ acceptance of automated technologies in service encounters: Drivers of digital voice assistants adoption. (2021). Oliveira, Elisabete ; Fernandes, Teresa. In: Journal of Business Research. RePEc:eee:jbrese:v:122:y:2021:i:c:p:180-191.

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2021When a luxury brand bursts: Modelling the social media viral effects of negative stereotypes adoption leading to brand hate. (2021). Pantano, Eleonora. In: Journal of Business Research. RePEc:eee:jbrese:v:123:y:2021:i:c:p:117-125.

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2021How online advertising competes with user-generated content in TripAdvisor. A neuroscientific approach. (2021). Kakaria, Shobhit ; Ruiz, Carla ; Simonetti, Aline ; Bigne, Enrique. In: Journal of Business Research. RePEc:eee:jbrese:v:123:y:2021:i:c:p:279-288.

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2021The evolving role of artificial intelligence in marketing: A review and research agenda. (2021). Silva, Susana ; Dabic, Marina ; Costa, Susana ; Corbo, Leonardo ; Vlai, Boidar. In: Journal of Business Research. RePEc:eee:jbrese:v:128:y:2021:i:c:p:187-203.

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2022Let criticism take precedence: Effect of side order on consumer attitudes toward a two-sided online review. (2022). Liu, Qihua ; Zhong, KE ; Wang, Yihan. In: Journal of Business Research. RePEc:eee:jbrese:v:140:y:2022:i:c:p:403-419.

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2022Appropriate service robots in exchange and communal relationships. (2022). Kim, Kyoungmi ; Chang, Woojung. In: Journal of Business Research. RePEc:eee:jbrese:v:141:y:2022:i:c:p:462-474.

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2022The role of consumer data in marketing: A research agenda. (2022). Reyes-Menendez, Ana ; Alcaiz, Mariano ; Kastanakis, Minas N ; Lee, Hsin-Hsuan Meg ; Blasco-Arcas, Lorena. In: Journal of Business Research. RePEc:eee:jbrese:v:146:y:2022:i:c:p:436-452.

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2021This Way Up: The Effectiveness of Mobile Vertical Video Marketing. (2021). Slabbinck, Hendrik ; Mulier, Lana ; Vermeir, Iris. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:55:y:2021:i:c:p:1-15.

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2021Fleeting, But Not Forgotten: Ephemerality as a Means to Increase Recall of Advertising. (2021). McFerran, Brent ; Treen, Emily ; Sands, Sean ; Campbell, Colin. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:56:y:2021:i:c:p:96-105.

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2021Mobile-assisted showroomers: Understanding their purchase journey and personalities. (2021). Tuzovic, Sven ; Fiestas, Jorge Carlos. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:58:y:2021:i:c:s0969698920312881.

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2021Factors affecting luxury consumers’ webrooming intention: A moderated-mediation approach. (2021). Jain, Sheetal ; Shankar, Amit. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:58:y:2021:i:c:s096969892031314x.

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2021Searching online and buying offline: Understanding the role of channel-, consumer-, and product-related factors in determining webrooming intention. (2021). Ho, Jo Ann ; Ng, Siew Imm ; Basha, Norazlyn Kamal ; Aw, Eugene Cheng-Xi. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:58:y:2021:i:c:s0969698920313369.

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2021Building influencers credibility on Instagram: Effects on followers’ attitudes and behavioral responses toward the influencer. (2021). Ibez-Snchez, Sergio ; Flavin, Marta ; Casal, Luis V ; Belanche, Daniel. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:61:y:2021:i:c:s096969892100151x.

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2021Competitive (versus loyal) showrooming: An application of the push-pull-mooring framework. (2021). Miquel-Romero, Maria-Jose ; Frasquet, Marta. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:62:y:2021:i:c:s0969698921002058.

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2021Do myriad e-channels always create value for customers? A dynamic analysis of the perceived value of a digital information product during the usage phase. (2021). Lombart, Cindy ; Rivire, Arnaud ; Mencarelli, Rmi. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:63:y:2021:i:c:s096969892100240x.

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2022Interactivity, Inspiration, and Perceived Usefulness! How retailers’ AR-apps improve consumer engagement through flow. (2022). Yuksel, Cenk Arsun ; Arghashi, Vahideh. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:64:y:2022:i:c:s0969698921003222.

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2022Exploring customer experience during channel switching in omnichannel retailing context: A qualitative assessment. (2022). Thuan, Nguyen Hoang ; McClelland, Robert ; van Nguyen, Anh Thi. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:64:y:2022:i:c:s0969698921003696.

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2022Influence of augmented reality product display on consumers’ product attitudes: A product uncertainty reduction perspective. (2022). Liu, Yezheng ; Chen, Xiayu ; Kong, Meng ; Fang, Yuan ; Sun, Chunhua. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:64:y:2022:i:c:s0969698921003945.

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2022The customer retail app experience: Implications for customer loyalty. (2022). Carvajal-Trujillo, Elena ; Anaya-Snchez, Rafael ; Aguilar-Illescas, Roco ; Molinillo, Sebastian. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:65:y:2022:i:c:s0969698921004082.

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2022Customer engagement in the context of retail mobile apps: A contingency model integrating spatial presence experience and its drivers. (2022). Le, Angelina Nhat-Hanh ; Hanh, Angelina Nhat ; Sung, Julian Ming ; Nguyen, Dong Phong ; Ho, Xuan Huong. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:66:y:2022:i:c:s0969698922000431.

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2022The omnichannel continuum: Integrating online and offline channels along the customer journey. (2022). Neslin, Scott A. In: Journal of Retailing. RePEc:eee:jouret:v:98:y:2022:i:1:p:111-132.

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2021Triggering participation in smart cities: Political efficacy, public administration satisfaction and sense of belonging as drivers of citizens’ intention. (2021). Roulet, Thomas J ; Rochette, Corinne ; Zumbo-Lebrument, Cedrine. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:171:y:2021:i:c:s004016252100370x.

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2022Investigating the impact of AI-powered technologies on Instagrammers’ purchase decisions in digitalization era–A study of the fashion and apparel industry. (2022). Wong, Jee Kit ; Tan, Kimhua ; Kumar, Ajay ; Yeo, Sook Fern. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:177:y:2022:i:c:s004016252200083x.

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2022Research on service robot adoption under different service scenarios. (2022). Wang, Shuyang ; Liu, Yun. In: Technology in Society. RePEc:eee:teinso:v:68:y:2022:i:c:s0160791x21002852.

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2021Advertising in streaming video: An integrative literature review and research agenda. (2021). de Moura, Janaina ; Caldeira, Jorge Henrique ; Hana, Joo Lucas. In: Telecommunications Policy. RePEc:eee:telpol:v:45:y:2021:i:9:s0308596121000902.

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2021.

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2021Online Buyers and Open Innovation: Security, Experience, and Satisfaction. (2021). Ramos-Escobar, Elva Alicia ; Gallardo-Vazquez, Dolores ; Valdez-Juarez, Luis Enrique. In: Journal of Open Innovation: Technology, Market, and Complexity. RePEc:gam:joitmc:v:7:y:2021:i:1:p:37-:d:482289.

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2021How Can SMEs Become More Sustainable? Modelling the M-Commerce Consumer Behaviour with Contingent Free Shipping and Customer Journey’s Touchpoints Optimisation. (2021). Brtucu, Gabriel ; Chiu, Ioana Bianca ; Sumedrea, Silvia ; Lixndroiu, Radu Constantin ; Nichifor, Eliza. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:12:p:6845-:d:576598.

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2021The Mediating Effect of Ownership of Psychological Behavior and Tour Leader Experience on Accountability in Order to Explore the Sustainable Business Model of the Tourism Industry. (2021). Ke, Yu-Chang ; Wu, Shih-Wei ; Chang, Nai-Wen ; Huang, Yu-Chuan ; Lin, Rong-Ho. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:13:p:7136-:d:581990.

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2021Understanding Mobile Showrooming Based on a Technology Acceptance and Use Model. (2021). Miquel-Romero, Maria-Jose ; Molla-Descals, Alejandro ; Frasquet, Marta ; Chimborazo-Azogue, Luis-Edwin. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:13:p:7288-:d:584895.

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2021The Relationship between Contact-Free Services, Social and Personal Norms, and Customers’ Behavior for the Sustainable Management of the Restaurant Industry. (2021). Lee, Soo-Bum ; Jang, Ha-Won. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:17:p:9870-:d:627845.

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2021Modeling Advertising Practices for Product Involvement and Consumer Impulsivity in Branded Apparel: A Case Study of Indian Consumers. (2021). Alsubie, Abdelaziz ; Hamadneh, Nawaf N ; Habib, Sufyan. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:4:p:2309-:d:502806.

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2021Senior Consumer Motivations and Perceived Value of Robot Service Restaurants in Korea. (2021). Cha, Seong-Soo ; Lee, Jeungsun ; Kwak, Min-Kyu. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:5:p:2755-:d:510102.

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2022An Impact Evaluation of the Application of Sharing Products in Tourism Services. (2022). Yun, Ruwei ; Yang, Luyi ; Ye, Jialei. In: Sustainability. RePEc:gam:jsusta:v:14:y:2022:i:13:p:7748-:d:847385.

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2022Understanding Impacts of Service Robots with the Revised Gap Model. (2022). Ren, AI ; Li, Xiaodong ; Huang, Chaoying ; Zhang, Shengliang. In: Sustainability. RePEc:gam:jsusta:v:14:y:2022:i:5:p:2692-:d:758464.

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2022Enhancing Memorable Experiences, Tourist Satisfaction, and Revisit Intention through Smart Tourism Technologies. (2022). Khavarian-Garmsir, Amir Reza ; Murgante, Beniamino ; Ghaderi, Zahed ; Allam, Zaheer ; Shalbafian, Ali Asghar ; Torabi, Zabih-Allah. In: Sustainability. RePEc:gam:jsusta:v:14:y:2022:i:5:p:2721-:d:758800.

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2022User Acceptance of Hotel Service Robots Using the Quantitative Kano Model. (2022). Kim, Hong-Bumm ; Xie, Muzi. In: Sustainability. RePEc:gam:jsusta:v:14:y:2022:i:7:p:3988-:d:781436.

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2022Effects of Social Robotics in Promoting Physical Activity in the Shared Workspace. (2022). Zhang, Xiaoyu ; Xu, Xinyi ; Li, Yuying ; Huang, Aobo ; Guo, Zhifan ; Ren, Xipei. In: Sustainability. RePEc:gam:jsusta:v:14:y:2022:i:7:p:4006-:d:781692.

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2022The Use of Virtual Reality in Tourism Destinations as a Tool to Develop Tourist Behavior Perspective. (2022). PRIESCU, Iustin ; Oncioiu, Ionica. In: Sustainability. RePEc:gam:jsusta:v:14:y:2022:i:7:p:4191-:d:785068.

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2022The effect of augmented reality versus traditional advertising: a comparison between neurophysiological and self-reported measures. (2022). Rossi, Dario ; Angelis, Matteo ; Pozharliev, Rumen . In: Marketing Letters. RePEc:kap:mktlet:v:33:y:2022:i:1:d:10.1007_s11002-021-09573-9.

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2021Nep?esko?itelnost reklamy v kontextu výkonnostního marketingu: literární rešerše a definování designu experimentu. (2021). Ikaova, Tereza ; Bracinikova, Veronika ; Bauerova, Radka ; Vavrukova, Lucie ; Varc, Dominik. In: Working Papers. RePEc:opa:wpaper:0071.

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2022Binge Watching and the Role of Social Media Virality towards promoting Netflix’s Squid Game. (2022). Das, Ronnie ; Hardey, Mariann ; Fenton, Alex ; Ahmed, Wasim. In: IIM Kozhikode Society & Management Review. RePEc:sae:iimkoz:v:11:y:2022:i:2:p:222-234.

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2022The Moderating Role of Perceived Interactivity in the Relationship Between Online Customer Experience and Behavioral Intentions to Use Parenting Apps for Taiwanese Preschool Parents. (2022). Chen, Ru-Si ; Wu, Tsung-Jen ; Chang, I-Hsiung ; Lee, Kuen-Cheng. In: SAGE Open. RePEc:sae:sagope:v:12:y:2022:i:1:p:21582440221082136.

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2021The adoption of artificial intelligence and robotics in the hotel industry: prospects and challenges. (2021). Nam, Kichan ; Khan, Sajid M ; Daghfous, Abdelkader ; Chathoth, Prakash ; Dutt, Christopher S. In: Electronic Markets. RePEc:spr:elmark:v:31:y:2021:i:3:d:10.1007_s12525-020-00442-3.

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2021AI and robotics in the European restaurant sector: Assessing potentials for process innovation in a high-contact service industry. (2021). Blocher, Katharina ; Alt, Rainer. In: Electronic Markets. RePEc:spr:elmark:v:31:y:2021:i:3:d:10.1007_s12525-020-00443-2.

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2021On the economic effects of the text completion interface: empirical analysis of financial markets. (2021). Rubin, Eran. In: Electronic Markets. RePEc:spr:elmark:v:31:y:2021:i:3:d:10.1007_s12525-021-00485-0.

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2022Robots, artificial intelligence, and service automation (RAISA) in hospitality: sentiment analysis of YouTube streaming data. (2022). Koo, Chulmo ; Yhee, Yerin ; Jo, Hwirim ; Kim, Taekyung. In: Electronic Markets. RePEc:spr:elmark:v:32:y:2022:i:1:d:10.1007_s12525-021-00514-y.

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2021Multichannel search patterns and webrooming behaviours in the service industries: the case of motor insurance. (2021). Tracogna, Andrea ; Tun-I Hu, . In: Italian Journal of Marketing. RePEc:spr:ijmark:v:2021:y:2021:i:1:d:10.1007_s43039-021-00021-0.

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2021Understanding anthropomorphism in service provision: a meta-analysis of physical robots, chatbots, and other AI. (2021). Brock, Christian ; Wunderlich, Nancy V ; Wang, Cheng ; Blut, Markus. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:49:y:2021:i:4:d:10.1007_s11747-020-00762-y.

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2021Seller marketing capability, brand reputation, and consumer journeys on e-commerce platforms. (2021). Zhang, Jonathan Z ; Mu, Jifeng. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:49:y:2021:i:5:d:10.1007_s11747-021-00773-3.

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2022The effects of gender and personality of robot assistants on customers’ acceptance of their service. (2022). Alenya, Guillem ; Andriella, Antonio ; Huertas-Garcia, Ruben ; Forgas-Coll, Santiago. In: Service Business. RePEc:spr:svcbiz:v:16:y:2022:i:2:d:10.1007_s11628-022-00492-x.

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2021Influence mechanism of online consumer comments on e?retailer. (2021). Ren, Wenwen ; Gan, Wenxue ; Liu, Yong. In: Managerial and Decision Economics. RePEc:wly:mgtdec:v:42:y:2021:i:5:p:1132-1145.

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Works by Carlos Flavian:


YearTitleTypeCited
2007La importancia de las DOP como indicadores de calidad para el comportamiento del consumidor. El caso del aceite de oliva del Bajo Aragon In: Economia Agraria y Recursos Naturales.
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article0
2019The impact of virtual, augmented and mixed reality technologies on the customer experience In: Journal of Business Research.
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article3
2020Influencers on Instagram: Antecedents and consequences of opinion leadership In: Journal of Business Research.
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article3
2021The influence of scent on virtual reality experiences: The role of aroma-content congruence In: Journal of Business Research.
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article0
2021Be creative, my friend! Engaging users on Instagram by promoting positive emotions In: Journal of Business Research.
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article0
2013New members integration: Key factor of success in online travel communities In: Journal of Business Research.
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article2
2015Avoiding the dark side of positive online consumer reviews: Enhancing reviews usefulness for high risk-averse travelers In: Journal of Business Research.
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article17
2017Understanding Interactive Online Advertising: Congruence and Product Involvement in Highly and Lowly Arousing, Skippable Video Ads In: Journal of Interactive Marketing.
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article22
2019Feeling Confident and Smart with Webrooming: Understanding the Consumers Path to Satisfaction In: Journal of Interactive Marketing.
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article12
2021Managing consumer experience and online flow: Differences in handheld devices vs PCs In: Technology in Society.
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article2
2010Determinants of the intention to participate in firm-hosted online travel communities and effects on consumer behavioral intentions In: Tourism Management.
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article10
2005LA DISTRIBUCIÓN ALIMENTARIA EN ESPAÑA: ORIENTACIÓN AL MERCADO, RESULTADOS E INFLUENCIA DEL ENTORNO / In: Investigaciones Europeas de Dirección y Economía de la Empresa (IEDEE).
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article0
2008The role of usability and satisfaction in the consumers commitment to a financial services website In: International Journal of Electronic Finance.
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article1
2010Online social networks in the travel sector In: International Journal of Electronic Marketing and Retailing.
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article1
2009The Impact of Online Product Presentation on Consumers Perceptions: An Experimental Analysis In: International Journal of E-Services and Mobile Applications (IJESMA).
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article0
2010Citizen Adoptation of E-government Based on TAM and TPB Models In: Apas Papers.
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2017Facilitating imaginations through online product presentation videos: effects on imagery fluency, product attitude and purchase intention In: Electronic Commerce Research.
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article4
2021Frontline robots in tourism and hospitality: service enhancement or cost reduction? In: Electronic Markets.
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article3
2004Laorientación al mercado de la universidad póblica: Un reto para el sistema Untversitario EspaÑol In: International Review on Public and Nonprofit Marketing.
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article0
2021User Responses Towards Augmented Reality Face Filters: Implications for Social Media and Brands In: Progress in IS.
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2021The role of customers in the gig economy: how perceptions of working conditions and service quality influence the use and recommendation of food delivery services In: Service Business.
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article1
2006Market Orientation of Spanish Public Universities: A Suitable Response to the Growing Competition In: Journal of Marketing for Higher Education.
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2014The Role of Place Identity in Smart Card Adoption In: Public Management Review.
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article4
2020Service robot implementation: a theoretical framework and research agenda In: The Service Industries Journal.
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article16
2021Artificial intelligence in services: current trends, benefits and challenges In: The Service Industries Journal.
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