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Citation Profile [Updated: 2019-11-08 12:48:21]
5 Years H
28
Impact Factor
0.81
5 Years IF
1.07
Data available in this report

[Raw data] [50 most cited papers] [50 most relevant papers] [cites used to compute IF] [Recent citations ][Frequent citing series ] [more data in EconPapers] [trace new citations] [Missing citations? Add them now] [Incorrect content? Let us know]

Main indicators
Raw Data

 

IF AIF CIF IF5 DOC CDO CIT NCI CCU D2Y C2Y D5Y C5Y SC %SC CiY II AII
1990 0 0.08 0 0 0 0 0 0 0 0 0 0 0.04
1991 0 0.08 0 0 0 0 0 0 0 0 0 0 0.04
1992 0 0.08 0 0 0 0 0 0 0 0 0 0 0.04
1993 0 0.1 0 0 0 0 0 0 0 0 0 0 0.05
1994 0 0.11 0 0 0 0 0 0 0 0 0 0 0.05
1995 0 0.19 0 0 0 0 0 0 0 0 0 0 0.08
1996 0 0.22 0 0 0 0 0 0 0 0 0 0 0.1
1997 0 0.22 0 0 0 0 0 0 0 0 0 0 0.09
1998 0 0.26 0 0 0 0 0 0 0 0 0 0 0.12
1999 0 0.28 0 0 0 0 0 0 0 0 0 0 0.14
2000 0 0.33 0 0 0 0 0 0 0 0 0 0 0.15
2001 0 0.36 0 0 0 0 0 0 0 0 0 0 0.16
2002 0 0.39 0 0 0 0 0 0 0 0 0 0 0.21
2003 0 0.4 0 0 0 0 0 0 0 0 0 0 0.2
2004 0 0.45 0 0 0 0 0 0 0 0 0 0 0.2
2005 0 0.47 0 0 0 0 0 0 0 0 0 0 0.22
2006 0 0.46 0 0 0 0 0 0 0 0 0 0 0.21
2007 0 0.42 0 0 0 0 0 0 0 0 0 0 0.18
2008 0 0.44 0.91 0 35 35 482 32 32 0 0 32 100 32 0.91 0.21
2009 0.69 0.44 1.94 0.69 42 77 653 149 181 35 24 35 24 138 92.6 39 0.93 0.21
2010 0.58 0.43 0.72 0.58 33 110 322 79 260 77 45 77 45 29 36.7 2 0.06 0.18
2011 0.79 0.46 1.15 0.75 46 156 458 179 439 75 59 110 82 117 65.4 9 0.2 0.21
2012 0.57 0.47 0.99 0.73 37 193 249 191 630 79 45 156 114 93 48.7 2 0.05 0.19
2013 0.58 0.54 0.99 0.73 32 225 227 222 852 83 48 193 140 51 23 1 0.03 0.22
2014 0.55 0.56 1.07 0.85 39 264 210 282 1134 69 38 190 161 63 22.3 5 0.13 0.22
2015 0.61 0.56 1.35 0.87 40 304 225 409 1544 71 43 187 162 100 24.4 9 0.23 0.21
2016 0.99 0.59 1.58 1.13 35 339 81 537 2081 79 78 194 220 87 16.2 9 0.26 0.21
2017 1.12 0.6 1.7 1.1 35 374 76 636 2717 75 84 183 202 80 12.6 18 0.51 0.22
2018 0.81 0.8 1.57 1.07 20 394 6 618 3335 70 57 181 193 52 8.4 1 0.05 0.32
IF: Impact Factor: C2Y / D2Y
AIF: Average Impact Factor for series in RePEc in year y
CIF: Cumulative impact factor
IF5: Impact Factor: C5Y / D5Y
DOC: Number of documents published in year y
CDO: Cumulative number of documents published until year y
CIT: Number of citations to papers published in year y
NCI: Number of citations in year y
CCU: Cumulative number of citations to papers published until year y
D2Y: Number of articles published in y-1 plus y-2
C2Y: Cites in y to articles published in y-1 plus y-2
D5Y: Number of articles published in y-1 until y-5
C5Y: Cites in y to articles published in y-1 until y-5
SC: selft citations in y to articles published in y-1 plus y-2
%SC: Percentage of selft citations in y to articles published in y-1 plus y-2
CiY: Cites in year y to documents published in year y
II: Immediacy Index: CiY / Documents.
AII: Average Immediacy Index for series in RePEc in year y
50 most cited documents in this series
#YearTitleCited
12009Customer Experience Creation: Determinants, Dynamics and Management Strategies. (2009). Verhoef, Peter C ; Schlesinger, Leonard A ; Tsiros, Michael ; Roggeveen, Anne ; Parasuraman, A ; Lemon, Katherine N. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:1:p:31-41.

Full description at Econpapers || Download paper

146
22009Customer Experience Management in Retailing: Understanding the Buying Process. (2009). Puccinelli, Nancy M ; Stewart, David ; Raghubir, Priya ; Price, Robert ; Grewal, Dhruv ; Goodstein, Ronald C. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:1:p:15-30.

Full description at Econpapers || Download paper

114
32009Customer Experience Management in Retailing: An Organizing Framework. (2009). Grewal, Dhruv ; Kumar, V ; Levy, Michael. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:1:p:1-14.

Full description at Econpapers || Download paper

88
42008The dynamics of online word-of-mouth and product sales—An empirical investigation of the movie industry. (2008). Duan, Wenjing ; Whinston, Andrew B ; Gu, Bin. In: Journal of Retailing. RePEc:eee:jouret:v:84:y:2008:i:2:p:233-242.

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83
52008Multichannel Shopper Segments and Their Covariates. (2008). Konu, Umut ; Neslin, Scott A ; Verhoef, Peter C. In: Journal of Retailing. RePEc:eee:jouret:v:84:y:2008:i:4:p:398-413.

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58
62010Transaction Cost Economics: The Natural Progression. (2010). Williamson, Oliver. In: Journal of Retailing. RePEc:eee:jouret:v:86:y:2010:i:3:p:215-226.

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54
72009Communication and Promotion Decisions in Retailing: A Review and Directions for Future Research. (2009). Ailawadi, Kusum L ; Shankar, Venkatesh ; Gauri, Dinesh K ; Donthu, Naveen ; Beauchamp, J P. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:1:p:42-55.

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54
82009Supply Chain Management and Retailer Performance: Emerging Trends, Issues, and Implications for Research and Practice. (2009). Ganesan, Shankar ; Weitz, Barton ; Palmatier, Robert W ; Jap, Sandy ; George, Morris. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:1:p:84-94.

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51
92011Innovations in Retail Business Models. (2011). Sorescu, Alina ; Bridges, Cheryl ; Rangaswamy, Arvind ; Singh, Jagdip ; Frambach, Ruud T. In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:s1:p:s3-s16.

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51
102011Innovations in Shopper Marketing: Current Insights and Future Research Issues. (2011). Shankar, Venkatesh ; Rizley, Ross ; Kelley, Eileen ; Mantrala, Murali ; Inman, Jeffrey J. In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:s1:p:s29-s42.

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48
112011Innovations in Retail Pricing and Promotions. (2011). Grewal, Dhruv ; Robertson, Jane R ; Kopalle, Praveen ; Hall, Kevin ; Gauri, Dinesh ; Ailawadi, Kusum L. In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:s1:p:s43-s52.

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41
122012Common Method Bias in Marketing: Causes, Mechanisms, and Procedural Remedies. (2012). MacKenzie, Scott B ; Podsakoff, Philip M. In: Journal of Retailing. RePEc:eee:jouret:v:88:y:2012:i:4:p:542-555.

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40
132009Why is Assortment Planning so Difficult for Retailers? A Framework and Research Agenda. (2009). Mantrala, Murali K ; Shah, Denish ; Dankworth, Bill ; Gaidarev, Peter ; Fox, Edward J ; Kahn, Barbara E ; Levy, Michael. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:1:p:71-83.

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39
142013Revisiting the Satisfaction–Loyalty Relationship: Empirical Generalizations and Directions for Future Research. (2013). Kumar, V ; Ganesh, Jaishankar ; Pozza, Ilaria Dalla. In: Journal of Retailing. RePEc:eee:jouret:v:89:y:2013:i:3:p:246-262.

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38
152009Retailer Pricing and Competitive Effects. (2009). Chintagunta, Pradeep ; Kopalle, Praveen ; Sills, James A ; Ratchford, Brian T ; Pauwels, Koen ; Fan, Jia ; Biswas, Dipayan . In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:1:p:56-70.

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36
162008A Meta-Analysis of Relationships Linking Employee Satisfaction to Customer Responses. (2008). Brown, Steven P ; Lam, Son K. In: Journal of Retailing. RePEc:eee:jouret:v:84:y:2008:i:3:p:243-255.

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35
172012Online Customer Experience in e-Retailing: An empirical model of Antecedents and Outcomes. (2012). Rose, Susan ; Hair, Neil ; Samouel, Phillip ; Clark, Moira . In: Journal of Retailing. RePEc:eee:jouret:v:88:y:2012:i:2:p:308-322.

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34
182009Dysfunctional Customer Behavior Severity: An Empirical Examination. (2009). Reynolds, Kate L ; Harris, Lloyd C. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:3:p:321-335.

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33
192008Retail Spectacles and Brand Meaning: Insights from a Brand Museum Case Study. (2008). Hollenbeck, Candice R ; Zinkhan, George M ; Peters, Cara. In: Journal of Retailing. RePEc:eee:jouret:v:84:y:2008:i:3:p:334-353.

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32
202013Against the Green: A Multi-method Examination of the Barriers to Green Consumption. (2013). Gleim, Mark R ; Cronin, Joseph J ; Andrews, Demetra ; Smith, Jeffery S. In: Journal of Retailing. RePEc:eee:jouret:v:89:y:2013:i:1:p:44-61.

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32
212010Channel Selection and Coordination in Dual-Channel Supply Chains. (2010). Cai, Gangshu. In: Journal of Retailing. RePEc:eee:jouret:v:86:y:2010:i:1:p:22-36.

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32
222008The Effect of Compensation on Repurchase Intentions in Service Recovery. (2008). Grewal, Dhruv ; Tsiros, Michael ; Roggeveen, Anne L. In: Journal of Retailing. RePEc:eee:jouret:v:84:y:2008:i:4:p:424-434.

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31
232009Why Are Themed Brandstores So Powerful? Retail Brand Ideology at American Girl Place. (2009). Borghini, Stefania ; Sherry, John F ; Muiz, Albert M ; McGrath, Mary Ann ; Kozinets, Robert V ; Diamond, Nina. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:3:p:363-375.

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31
242011Retail Luxury Strategy: Assembling Charisma through Art and Magic. (2011). Dion, Delphine ; Arnould, Eric . In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:4:p:502-520.

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30
252008The Impact of Brand Delisting on Store Switching and Brand Switching Intentions. (2008). Sloot, Laurens M ; Verhoef, Peter C. In: Journal of Retailing. RePEc:eee:jouret:v:84:y:2008:i:3:p:281-296.

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29
262009Emerging Issues in Retailing Research. (2009). Grewal, Dhruv ; Levy, Michael. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:4:p:522-526.

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28
272015On the Go: How Mobile Shopping Affects Customer Purchase Behavior. (2015). Wang, Rebecca Jen-Hui ; Krishnamurthi, Lakshman ; Malthouse, Edward C. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:217-234.

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28
282011Born Unequal: A Study of the Helpfulness of User-Generated Product Reviews. (2011). Pan, Yue ; Zhang, Jason Q. In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:4:p:598-612.

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28
292014How Online Product Reviews Affect Retail Sales: A Meta-analysis. (2014). Floyd, Kristopher ; Freling, Traci ; Cho, Hyun Young ; Alhoqail, Saad. In: Journal of Retailing. RePEc:eee:jouret:v:90:y:2014:i:2:p:217-232.

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27
302011Franchising Research Frontiers for the Twenty-First Century. (2011). Dant, Rajiv P ; Windsperger, Josef ; Grunhagen, Marko . In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:3:p:253-268.

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26
312010Online Shopper Motivations, and e-Store Attributes: An Examination of Online Patronage Behavior and Shopper Typologies. (2010). Ganesh, Jaishankar ; Pomirleanu, Nadia ; Luckett, Michael ; Reynolds, Kristy E. In: Journal of Retailing. RePEc:eee:jouret:v:86:y:2010:i:1:p:106-115.

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26
322008Understanding the Determinants of Retail Strategy: An Empirical Analysis. (2008). Gauri, Dinesh Kumar ; Grewal, Dhruv ; Trivedi, Minakshi. In: Journal of Retailing. RePEc:eee:jouret:v:84:y:2008:i:3:p:256-267.

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26
332008Rapport-Building Behaviors Used by Retail Employees. (2008). Gremler, Dwayne D ; Gwinner, Kevin P. In: Journal of Retailing. RePEc:eee:jouret:v:84:y:2008:i:3:p:308-324.

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26
342015The Impact of the Multi-channel Retail Mix on Online Store Choice: Does Online Experience Matter?. (2015). Melis, Kristina ; Lamey, Lien ; Breugelmans, Els ; Campo, Katia. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:272-288.

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26
352011Retailing Innovations in a Globalizing Retail Market Environment. (2011). dellaert, benedict ; Reinartz, Werner ; Varadarajan, Rajan ; Kumar, V ; Krafft, Manfred. In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:s1:p:s53-s66.

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25
362015Perceived customer showrooming behavior and the effect on retail salesperson self-efficacy and performance. (2015). Rapp, Adam ; Beitelspacher, Lauren Skinner ; Ogilvie, Jessica ; Bachrach, Daniel G ; Baker, Thomas L. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:358-369.

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24
372009Reciprocal Effects Between Multichannel Retailers’ Offline and Online Brand Images. (2009). Kwon, Wi-Suk ; Lennon, Sharron J. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:3:p:376-390.

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23
382008Strategies to offset performance failures: The role of brand equity. (2008). Brady, Michael K ; Roehm, Michelle L ; Fox, Gavin L ; Cronin, Joseph J. In: Journal of Retailing. RePEc:eee:jouret:v:84:y:2008:i:2:p:151-164.

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23
392015Integrating Bricks with Clicks: Retailer-Level and Channel-Level Outcomes of Online–Offline Channel Integration. (2015). Herhausen, Dennis ; Herrmann, Andreas ; Schoegel, Marcus ; Binder, Jochen. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:309-325.

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23
402009Customer Rage Episodes: Emotions, Expressions and Behaviors. (2009). McColl-Kennedy, Janet R ; Brady, Michael K ; Smith, Amy K ; Patterson, Paul G. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:2:p:222-237.

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23
412010An Empirical Analysis of the Extreme Cherry Picking Behavior of Consumers in the Frequently Purchased Goods Market. (2010). Talukdar, Debabrata ; Grewal, Dhruv ; Gauri, Dinesh K. In: Journal of Retailing. RePEc:eee:jouret:v:86:y:2010:i:4:p:336-354.

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23
422012Understanding the Influence of Cues from Other Customers in the Service Experience: A Scale Development and Validation. (2012). Brocato, Deanne E ; Baker, Julie ; Voorhees, Clay M. In: Journal of Retailing. RePEc:eee:jouret:v:88:y:2012:i:3:p:384-398.

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23
432011Assessing the Self-service Technology Encounters: Development and Validation of SSTQUAL Scale. (2011). Lin, Jiun-Sheng Chris ; Hsieh, Pei-Ling . In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:2:p:194-206.

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21
442011Understanding Money-Back Guarantees: Cognitive, Affective, and Behavioral Outcomes. (2011). Suwelack, Thomas ; Hoyer, Wayne D ; Hogreve, Jens. In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:4:p:462-478.

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21
452008Fraudulent Return Proclivity: An Empirical Analysis. (2008). Harris, Lloyd C. In: Journal of Retailing. RePEc:eee:jouret:v:84:y:2008:i:4:p:461-476.

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21
462013The Impact of a Flagship vs. a Brand Store on Brand Attitude, Brand Attachment and Brand Equity. (2013). Dolbec, Pierre-Yann ; Chebat, Jean-Charles. In: Journal of Retailing. RePEc:eee:jouret:v:89:y:2013:i:4:p:460-466.

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21
472011The Assimilative and Contrastive Effects of Word-of-Mouth Volume: An Experimental Examination of Online Consumer Ratings. (2011). Khare, Adwait ; Asare, Anthony K ; Labrecque, Lauren I. In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:1:p:111-126.

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20
482009Choosing the Right Metrics to Maximize Profitability and Shareholder Value. (2009). Petersen, Andrew J ; Atkinson, Geoff ; Kumar, V ; Winer, Russell S ; Reibstein, David J ; McAlister, Leigh . In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:1:p:95-111.

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19
492008Memory-Based Store Price Judgments: The Role of Knowledge and Shopping Experience. (2008). Ofir, Chezy ; Heiman, Amir ; Monroe, Kent B ; Brosh, Gili ; Raghubir, Priya. In: Journal of Retailing. RePEc:eee:jouret:v:84:y:2008:i:4:p:414-423.

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19
502008Scientific method and retailing research: A retrospective. (2008). Brown, James R ; Dant, Rajiv P. In: Journal of Retailing. RePEc:eee:jouret:v:84:y:2008:i:1:p:1-13.

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19
50 most relevant documents in this series (papers most cited in the last two years)
#YearTitleCited
12009Customer Experience Creation: Determinants, Dynamics and Management Strategies. (2009). Verhoef, Peter C ; Schlesinger, Leonard A ; Tsiros, Michael ; Roggeveen, Anne ; Parasuraman, A ; Lemon, Katherine N. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:1:p:31-41.

Full description at Econpapers || Download paper

57
22009Customer Experience Management in Retailing: Understanding the Buying Process. (2009). Puccinelli, Nancy M ; Stewart, David ; Raghubir, Priya ; Price, Robert ; Grewal, Dhruv ; Goodstein, Ronald C. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:1:p:15-30.

Full description at Econpapers || Download paper

37
32012Common Method Bias in Marketing: Causes, Mechanisms, and Procedural Remedies. (2012). MacKenzie, Scott B ; Podsakoff, Philip M. In: Journal of Retailing. RePEc:eee:jouret:v:88:y:2012:i:4:p:542-555.

Full description at Econpapers || Download paper

33
42009Customer Experience Management in Retailing: An Organizing Framework. (2009). Grewal, Dhruv ; Kumar, V ; Levy, Michael. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:1:p:1-14.

Full description at Econpapers || Download paper

30
52008The dynamics of online word-of-mouth and product sales—An empirical investigation of the movie industry. (2008). Duan, Wenjing ; Whinston, Andrew B ; Gu, Bin. In: Journal of Retailing. RePEc:eee:jouret:v:84:y:2008:i:2:p:233-242.

Full description at Econpapers || Download paper

28
62011Innovations in Retail Business Models. (2011). Sorescu, Alina ; Bridges, Cheryl ; Rangaswamy, Arvind ; Singh, Jagdip ; Frambach, Ruud T. In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:s1:p:s3-s16.

Full description at Econpapers || Download paper

24
72013Revisiting the Satisfaction–Loyalty Relationship: Empirical Generalizations and Directions for Future Research. (2013). Kumar, V ; Ganesh, Jaishankar ; Pozza, Ilaria Dalla. In: Journal of Retailing. RePEc:eee:jouret:v:89:y:2013:i:3:p:246-262.

Full description at Econpapers || Download paper

24
82015Perceived customer showrooming behavior and the effect on retail salesperson self-efficacy and performance. (2015). Rapp, Adam ; Beitelspacher, Lauren Skinner ; Ogilvie, Jessica ; Bachrach, Daniel G ; Baker, Thomas L. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:358-369.

Full description at Econpapers || Download paper

23
92010Channel Selection and Coordination in Dual-Channel Supply Chains. (2010). Cai, Gangshu. In: Journal of Retailing. RePEc:eee:jouret:v:86:y:2010:i:1:p:22-36.

Full description at Econpapers || Download paper

22
102015Integrating Bricks with Clicks: Retailer-Level and Channel-Level Outcomes of Online–Offline Channel Integration. (2015). Herhausen, Dennis ; Herrmann, Andreas ; Schoegel, Marcus ; Binder, Jochen. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:309-325.

Full description at Econpapers || Download paper

22
112015On the Go: How Mobile Shopping Affects Customer Purchase Behavior. (2015). Wang, Rebecca Jen-Hui ; Krishnamurthi, Lakshman ; Malthouse, Edward C. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:217-234.

Full description at Econpapers || Download paper

22
122015The Impact of the Multi-channel Retail Mix on Online Store Choice: Does Online Experience Matter?. (2015). Melis, Kristina ; Lamey, Lien ; Breugelmans, Els ; Campo, Katia. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:272-288.

Full description at Econpapers || Download paper

21
132011Innovations in Shopper Marketing: Current Insights and Future Research Issues. (2011). Shankar, Venkatesh ; Rizley, Ross ; Kelley, Eileen ; Mantrala, Murali ; Inman, Jeffrey J. In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:s1:p:s29-s42.

Full description at Econpapers || Download paper

21
142013Against the Green: A Multi-method Examination of the Barriers to Green Consumption. (2013). Gleim, Mark R ; Cronin, Joseph J ; Andrews, Demetra ; Smith, Jeffery S. In: Journal of Retailing. RePEc:eee:jouret:v:89:y:2013:i:1:p:44-61.

Full description at Econpapers || Download paper

20
152014How Online Product Reviews Affect Retail Sales: A Meta-analysis. (2014). Floyd, Kristopher ; Freling, Traci ; Cho, Hyun Young ; Alhoqail, Saad. In: Journal of Retailing. RePEc:eee:jouret:v:90:y:2014:i:2:p:217-232.

Full description at Econpapers || Download paper

20
162011Innovations in Retail Pricing and Promotions. (2011). Grewal, Dhruv ; Robertson, Jane R ; Kopalle, Praveen ; Hall, Kevin ; Gauri, Dinesh ; Ailawadi, Kusum L. In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:s1:p:s43-s52.

Full description at Econpapers || Download paper

18
172012Online Customer Experience in e-Retailing: An empirical model of Antecedents and Outcomes. (2012). Rose, Susan ; Hair, Neil ; Samouel, Phillip ; Clark, Moira . In: Journal of Retailing. RePEc:eee:jouret:v:88:y:2012:i:2:p:308-322.

Full description at Econpapers || Download paper

18
182011Retail Luxury Strategy: Assembling Charisma through Art and Magic. (2011). Dion, Delphine ; Arnould, Eric . In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:4:p:502-520.

Full description at Econpapers || Download paper

17
192015The Impact of Cross-Channel Integration on Retailers’ Sales Growth. (2015). Cao, Lanlan ; Li, LI. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:198-216.

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16
202009Dysfunctional Customer Behavior Severity: An Empirical Examination. (2009). Reynolds, Kate L ; Harris, Lloyd C. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:3:p:321-335.

Full description at Econpapers || Download paper

16
212013The Impact of a Flagship vs. a Brand Store on Brand Attitude, Brand Attachment and Brand Equity. (2013). Dolbec, Pierre-Yann ; Chebat, Jean-Charles. In: Journal of Retailing. RePEc:eee:jouret:v:89:y:2013:i:4:p:460-466.

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16
222011Born Unequal: A Study of the Helpfulness of User-Generated Product Reviews. (2011). Pan, Yue ; Zhang, Jason Q. In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:4:p:598-612.

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16
232017The Future of Retailing. (2017). Grewal, Dhruv ; Nordfalt, Jens ; Roggeveen, Anne L. In: Journal of Retailing. RePEc:eee:jouret:v:93:y:2017:i:1:p:1-6.

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15
242008Retail Spectacles and Brand Meaning: Insights from a Brand Museum Case Study. (2008). Hollenbeck, Candice R ; Zinkhan, George M ; Peters, Cara. In: Journal of Retailing. RePEc:eee:jouret:v:84:y:2008:i:3:p:334-353.

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14
252014M(Art)Worlds: Consumer Perceptions of How Luxury Brand Stores Become Art Institutions. (2014). Joy, Annamma ; Cui, Geng ; Sherry, John F ; Chan, Tsang-Sing ; Wang, Jeff Jianfeng . In: Journal of Retailing. RePEc:eee:jouret:v:90:y:2014:i:3:p:347-364.

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14
262008Multichannel Shopper Segments and Their Covariates. (2008). Konu, Umut ; Neslin, Scott A ; Verhoef, Peter C. In: Journal of Retailing. RePEc:eee:jouret:v:84:y:2008:i:4:p:398-413.

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13
272017Managing Multi- and Omni-Channel Distribution: Metrics and Research Directions. (2017). Ailawadi, Kusum L ; Farris, Paul W. In: Journal of Retailing. RePEc:eee:jouret:v:93:y:2017:i:1:p:120-135.

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13
282011Understanding Money-Back Guarantees: Cognitive, Affective, and Behavioral Outcomes. (2011). Suwelack, Thomas ; Hoyer, Wayne D ; Hogreve, Jens. In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:4:p:462-478.

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13
292014The Role of the Beneficiary in Willingness to Pay for Socially Responsible Products: A Meta-analysis. (2014). Tully, Stephanie M ; Winer, Russell S. In: Journal of Retailing. RePEc:eee:jouret:v:90:y:2014:i:2:p:255-274.

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13
302009Communication and Promotion Decisions in Retailing: A Review and Directions for Future Research. (2009). Ailawadi, Kusum L ; Shankar, Venkatesh ; Gauri, Dinesh K ; Donthu, Naveen ; Beauchamp, J P. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:1:p:42-55.

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13
312013Are Men Seduced by Red? The Effect of Red Versus Black Prices on Price Perceptions. (2013). Puccinelli, Nancy M ; Suri, Rajneesh ; Grewal, Dhruv ; Chandrashekaran, Rajesh. In: Journal of Retailing. RePEc:eee:jouret:v:89:y:2013:i:2:p:115-125.

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12
322010Transaction Cost Economics: The Natural Progression. (2010). Williamson, Oliver. In: Journal of Retailing. RePEc:eee:jouret:v:86:y:2010:i:3:p:215-226.

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12
332009Supply Chain Management and Retailer Performance: Emerging Trends, Issues, and Implications for Research and Practice. (2009). Ganesan, Shankar ; Weitz, Barton ; Palmatier, Robert W ; Jap, Sandy ; George, Morris. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:1:p:84-94.

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12
342015Unraveling the Personalization Paradox: The Effect of Information Collection and Trust-Building Strategies on Online Advertisement Effectiveness. (2015). Aguirre, Elizabeth ; Wetzels, Martin ; de Ruyter, KO ; Grewal, Dhruv ; Mahr, Dominik. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:1:p:34-49.

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12
352015Drivers of and Barriers to Organic Purchase Behavior. (2015). van Doorn, Jenny ; Verhoef, Peter C. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:3:p:436-450.

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12
362011Retailing Innovations in a Globalizing Retail Market Environment. (2011). dellaert, benedict ; Reinartz, Werner ; Varadarajan, Rajan ; Kumar, V ; Krafft, Manfred. In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:s1:p:s53-s66.

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11
372011Franchising Research Frontiers for the Twenty-First Century. (2011). Dant, Rajiv P ; Windsperger, Josef ; Grunhagen, Marko . In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:3:p:253-268.

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11
382009Why Are Themed Brandstores So Powerful? Retail Brand Ideology at American Girl Place. (2009). Borghini, Stefania ; Sherry, John F ; Muiz, Albert M ; McGrath, Mary Ann ; Kozinets, Robert V ; Diamond, Nina. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:3:p:363-375.

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11
392014Determinants of Store Brand Share. (2014). Sethuraman, Raj ; Gielens, Katrijn. In: Journal of Retailing. RePEc:eee:jouret:v:90:y:2014:i:2:p:141-153.

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11
402014Is Beauty in the Aisles of the Retailer? Package Processing in Visually Complex Contexts. (2014). Orth, Ulrich R ; Crouch, Roberta C. In: Journal of Retailing. RePEc:eee:jouret:v:90:y:2014:i:4:p:524-537.

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10
412011Aesthetics and the online shopping environment: Understanding consumer responses. (2011). Wang, Yong Jian ; Wei, Jie ; Minor, Michael S. In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:1:p:46-58.

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10
422009Why is Assortment Planning so Difficult for Retailers? A Framework and Research Agenda. (2009). Mantrala, Murali K ; Shah, Denish ; Dankworth, Bill ; Gaidarev, Peter ; Fox, Edward J ; Kahn, Barbara E ; Levy, Michael. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:1:p:71-83.

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10
432013The Power of Simplicity: Processing Fluency and the Effects of Olfactory Cues on Retail Sales. (2013). Herrmann, Andreas ; Spangenberg, Eric R ; Sprott, David E ; Zidansek, Manja. In: Journal of Retailing. RePEc:eee:jouret:v:89:y:2013:i:1:p:30-43.

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10
442017Shopper-Facing Retail Technology: A Retailer Adoption Decision Framework Incorporating Shopper Attitudes and Privacy Concerns. (2017). Inman, Jeffrey J ; Nikolova, Hristina. In: Journal of Retailing. RePEc:eee:jouret:v:93:y:2017:i:1:p:7-28.

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9
452012Understanding the Influence of Cues from Other Customers in the Service Experience: A Scale Development and Validation. (2012). Brocato, Deanne E ; Baker, Julie ; Voorhees, Clay M. In: Journal of Retailing. RePEc:eee:jouret:v:88:y:2012:i:3:p:384-398.

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9
462008Strategies to offset performance failures: The role of brand equity. (2008). Brady, Michael K ; Roehm, Michelle L ; Fox, Gavin L ; Cronin, Joseph J. In: Journal of Retailing. RePEc:eee:jouret:v:84:y:2008:i:2:p:151-164.

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9
472013Fix It or Leave It? Customer Recovery from Self-service Technology Failures. (2013). Zhu, Zhen ; Grewal, Dhruv ; Sivakumar, K ; Nakata, Cheryl. In: Journal of Retailing. RePEc:eee:jouret:v:89:y:2013:i:1:p:15-29.

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9
482015Building With Bricks and Mortar: The Revenue Impact of Opening Physical Stores in a Multichannel Environment. (2015). Pauwels, Koen ; Neslin, Scott A. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:182-197.

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9
492011Assessing the Self-service Technology Encounters: Development and Validation of SSTQUAL Scale. (2011). Lin, Jiun-Sheng Chris ; Hsieh, Pei-Ling . In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:2:p:194-206.

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9
502012Game-Theoretic Coordination Mechanisms in Distribution Channels: Integration and Extensions for Models Without Competition. (2012). Zaccour, Georges ; Taboubi, Sihem ; Ingene, Charles A. In: Journal of Retailing. RePEc:eee:jouret:v:88:y:2012:i:4:p:476-496.

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9
Citing documents used to compute impact factor: 57
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2018The effects of online reviews on service expectations: Do cultural value orientations matter?. (2018). Nath, Prithwiraj ; Reid, Veronica ; Devlin, James. In: Journal of Business Research. RePEc:eee:jbrese:v:90:y:2018:i:c:p:123-133.

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2018Consumer Engagement in Energy Markets: The Role of Information and Knowledge. (2018). Reiner, David ; He, X. In: Cambridge Working Papers in Economics. RePEc:cam:camdae:1867.

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2018Healthcare service evolution towards the Internet of Things: An end-user perspective. (2018). Martinez-Caro, Eva ; Fait, Monica ; Garcia-Perez, Alexeis ; Cegarra-Navarro, Juan Gabriel. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:136:y:2018:i:c:p:268-276.

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2018Strategic interplay between store brand introduction and online direct channel introduction. (2018). Li, Hai ; Zhu, Stuart X ; Qing, Qiankai ; Leng, Kaijun. In: Transportation Research Part E: Logistics and Transportation Review. RePEc:eee:transe:v:118:y:2018:i:c:p:272-290.

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2018Breathing Down Your Neck!. (2018). Dahm, Martin ; Wiecek, Annika ; Herzog, Walter ; Wentzel, Daniel. In: Journal of Retailing. RePEc:eee:jouret:v:94:y:2018:i:2:p:217-230.

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2018Sales impact of servicescapes rational stimuli: A natural experiment. (2018). Morone, Andrea ; Schirone, Dario Antonio ; Nemore, Francesco. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:45:y:2018:i:c:p:256-262.

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2018In the Eye of the Beholder? Empirically Decomposing Different Economic Implications of the Online Rating Variance. (2018). Gutt, Dominik . In: Working Papers Dissertations. RePEc:pdn:dispap:40.

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2018How to brand your private labels. (2018). Geyskens, Inge ; de Jong, Koen ; Dekimpe, Marnik G ; Keller, Kristopher O. In: Business Horizons. RePEc:eee:bushor:v:61:y:2018:i:3:p:487-496.

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2018Organic Private Labels as Sources of Competitive Advantage—The Case of International Retailers Operating on the Polish Market. (2018). Krajewski, Karol ; Szlachciuk, Julita ; Bobola, Agnieszka ; Wistak, Ewa ; Stangierska, Dagmara ; Witkowska, Monika ; Czeczotko, Maksymilian ; Akowska-Biemans, Sylwia ; Gorska-Warsewicz, Hanna. In: Sustainability. RePEc:gam:jsusta:v:10:y:2018:i:7:p:2338-:d:156464.

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2018Appreciating Anonymity: An Exploration of Embarrassing Products and the Power of Blending In. (2018). Esmark, Carol L ; Farmer, Adam ; Barney, Christian. In: Journal of Retailing. RePEc:eee:jouret:v:94:y:2018:i:2:p:186-202.

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2018What in the Word! The Scope for the Effect of Word Choice on Economic Behavior. (2018). Grolleau, Gilles ; Mzoughi, Naoufel ; Farrow, Katherine. In: Kyklos. RePEc:bla:kyklos:v:71:y:2018:i:4:p:557-580.

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2018The upside of data privacy – delighting customers by implementing data privacy measures. (2018). Gimpel, Henner ; Schmied, Fabian ; Rau, Daniel ; Nuske, Niclas ; Kleindienst, Dominikus. In: Electronic Markets. RePEc:spr:elmark:v:28:y:2018:i:4:d:10.1007_s12525-018-0296-3.

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2018We ARe at home: How augmented reality reshapes mobile marketing and consumer-brand relationships. (2018). Scholz, Joachim ; Duffy, Katherine. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:44:y:2018:i:c:p:11-23.

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2018Managing value co-creation in consumer service systems within smart retail settings. (2018). Bassano, Clara ; Pietronudo, Maria Cristina ; Spohrer, James C ; Piciocchi, Paolo. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:45:y:2018:i:c:p:190-197.

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2018Social-Spatial Effects in Pricing: When and How Vertical Orientations Shape Processing of Price Comparisons. (2018). Barone, Michael J ; Lyle, Keith B ; Winterich, Karen Page ; Li, Xingbo . In: Customer Needs and Solutions. RePEc:spr:custns:v:5:y:2018:i:3:d:10.1007_s40547-018-0090-6.

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2018Retailers beware: On denied product returns and consumer behavior. (2018). Dailey, Lynn C ; Ulku, Ali M. In: Journal of Business Research. RePEc:eee:jbrese:v:86:y:2018:i:c:p:202-209.

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2018Optimizing the return window for online fashion retailers with closed-loop refurbishment. (2018). Difrancesco, Rita Maria ; Schroder, David ; Huchzermeier, Arnd. In: Omega. RePEc:eee:jomega:v:78:y:2018:i:c:p:205-221.

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2018Psychological antecedents of mobile consumer behaviour and implications for customer journeys in tourism. (2018). Wozniak, Thomas ; Lenz-Kesekamp, Vera ; Stanoevska-Slabeva, Katarina ; Schaffner, Dorothea. In: Information Technology & Tourism. RePEc:spr:infott:v:18:y:2018:i:1:d:10.1007_s40558-017-0101-8.

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2018Package color saturation and food healthfulness perceptions. (2018). Mead, James A ; Richerson, Rob. In: Journal of Business Research. RePEc:eee:jbrese:v:82:y:2018:i:c:p:10-18.

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2018Advancing Non-compensatory Choice Models in Marketing. (2018). Otter, Thomas ; Seiler, Stephan ; Jedidi, Kamel ; Kohli, Rajeev ; Honka, Elisabeth ; Henderson, Ty ; Dotson, Marc ; Curry, David J ; Bentley, Taylor ; Allenby, Greg M ; Zantedeschi, Daniel ; Wang, Xin ; Aribarg, Anocha. In: Customer Needs and Solutions. RePEc:spr:custns:v:5:y:2018:i:1:d:10.1007_s40547-017-0072-0.

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2018Sailing through marketing: A critical assessment of spatiality in marketing literature. (2018). Giovanardi, Massimo ; Lucarelli, Andrea. In: Journal of Business Research. RePEc:eee:jbrese:v:82:y:2018:i:c:p:149-159.

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2018Are fashion consumers like schooling fish? The effectiveness of popularity cues in fashion e-commerce. (2018). Yu, Shubin ; Cauberghe, Verolien ; Hudders, Liselot . In: Journal of Business Research. RePEc:eee:jbrese:v:85:y:2018:i:c:p:105-116.

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2018Technology Acceptance and Future of Internet Banking in Vietnam. (2018). Duc, LE ; Nguyen, LE ; Tam, Nguyen Quang ; Thi, HO ; van Nhan, HO ; Phu, Nguyen Huu. In: Foresight and STI Governance (Foresight-Russia till No. 3/2015). RePEc:hig:fsight:v:12:y:2018:i:2:p:36-48.

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2018e-Service Quality Model for Spanish Textile and Fashion Sector: Positioning Analysis and B2C Ranking by F-Topsis. (2018). Castro-Lopez, Adrian ; Vazquez-Casielles, Rodolfo ; Puente, Javier. In: International Journal of Information Technology & Decision Making (IJITDM). RePEc:wsi:ijitdm:v:17:y:2018:i:02:n:s0219622017500444.

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2018The Effect of Online Shopping Platform Strategies on Search, Display, and Membership Revenues. (2018). Lee, Ju-Yeon ; Palmatier, Robert W ; Li, Xiaoling ; Kim, Jisu J ; Fang, Eric. In: Journal of Retailing. RePEc:eee:jouret:v:94:y:2018:i:3:p:247-264.

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2018An Assessment of Regional Sustainability through Quality Labels for Small Farmers’ Products: A Slovak Case Study. (2018). Jauova, Jana ; Vicianova, Jana Hroncova ; Hroncova, Emilia ; Markova, Iveta. In: Sustainability. RePEc:gam:jsusta:v:10:y:2018:i:4:p:1273-:d:142311.

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2018Buy online and pick up in-store: Design of the service area. (2018). Jin, Ming ; Cheng, T. C. E., ; Li, Gang. In: European Journal of Operational Research. RePEc:eee:ejores:v:268:y:2018:i:2:p:613-623.

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2018Why is Price Dispersion Higher Online than Offline? The Impact of Retailer Type and Shopping Risk on Price Dispersion. (2018). Popkowski Leszczyc, Peter ; Zhuang, Hejun ; Lin, Yuanfang ; PEter, . In: Journal of Retailing. RePEc:eee:jouret:v:94:y:2018:i:2:p:136-153.

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2018Customer-driven investment decisions in existing multiple sales channels: A downstream supply chain analysis. (2018). Salmani, Yasamin ; Banerjee, Avijit ; Partovi, Fariborz Y. In: International Journal of Production Economics. RePEc:eee:proeco:v:204:y:2018:i:c:p:44-58.

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2018Food shoppers’ share of wallet: A small city case in a changing competitive environment. (2018). Azeem, Muhammad Masood ; Griffith, Garry ; Mounter, Stuart ; Villano, Renato A ; Baker, Derek. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:43:y:2018:i:c:p:119-130.

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Recent citations
Recent citations received in 2018

YearCiting document
2018Marketing Strategies of Services and Purchasing Incentives in Asia. (2018). Al, Firend. In: GATR Journals. RePEc:gtr:gatrjs:jmmr187.

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Recent citations received in 2017

YearCiting document
2017What factors determine e-satisfaction and consumer spending in e-commerce retailing?. (2017). Nisar, Tahir M ; Prabhakar, Guru. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:39:y:2017:i:c:p:135-144.

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2017Every step counts: When physical movement affects perceived value. (2017). Mathmann, Frank ; de Ruyter, KO ; Higgins, Tory E ; Chylinski, Mathew . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:39:y:2017:i:c:p:279-285.

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2017Understanding omni-channel shopping value: A mixed-method study. (2017). Hur, Elodie ; Ackermann, Claire-Lise ; Picot-Coupey, Karine. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:39:y:2017:i:c:p:314-330.

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2017The Future of Retailing. (2017). Grewal, Dhruv ; Nordfalt, Jens ; Roggeveen, Anne L. In: Journal of Retailing. RePEc:eee:jouret:v:93:y:2017:i:1:p:1-6.

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2017Enhancing Customer Engagement Through Consciousness. (2017). Grewal, Dhruv ; Nordfalt, Jens ; Sisodia, Rajendra ; Roggeveen, Anne L. In: Journal of Retailing. RePEc:eee:jouret:v:93:y:2017:i:1:p:55-64.

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2017The Magnitude of Change Effect in Store Remodeling. (2017). Danaher, Peter ; Sands, Sean J ; Ferraro, Carla R. In: Journal of Retailing. RePEc:eee:jouret:v:93:y:2017:i:4:p:440-457.

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2017USING BIG DATA TO PREDICT CONSUMER RESPONSES TO PROMOTIONAL DISCOUNTS AS PART OF SALES & OPERATIONS PLANNING. (2017). Manikas, Andrew ; Skiver, Ryan ; Godfrey, Michael. In: International Journal of Management and Marketing Research. RePEc:ibf:ijmmre:v:10:y:2017:i:1:p:69-78.

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2017Global consolidation of industries and business failures: insights from brick-and-mortar and online outlets. (2017). Amankwah-Amoah, Joseph. In: MPRA Paper. RePEc:pra:mprapa:82509.

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2017The self-concept life cycle and brand perceptions: An interdisciplinary perspective. (2017). Gonzalez-Jimenez, Hector . In: AMS Review. RePEc:spr:amsrev:v:7:y:2017:i:1:d:10.1007_s13162-017-0092-9.

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2017Big Data Analytics: A Review on Theoretical Contributions and Tools Used in Literature. (2017). Grover, Purva ; Kar, Arpan Kumar. In: Global Journal of Flexible Systems Management. RePEc:spr:gjofsm:v:18:y:2017:i:3:d:10.1007_s40171-017-0159-3.

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Recent citations received in 2016

YearCiting document
2016Should companies jointly promote their complementary products when they compete in other product categories?. (2016). Karray, Salma ; Sigue, Simon P. In: European Journal of Operational Research. RePEc:eee:ejores:v:255:y:2016:i:2:p:620-630.

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2016Examining Biased Assimilation of Brand-related Online Reviews. (2016). Mafael, Alexander ; Kreis, Henning ; Gottschalk, Sabrina A. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:36:y:2016:i:c:p:91-106.

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2016Understanding how consumer education impacts shoppers over time: A longitudinal field study of unit price usage. (2016). Page, Lionel ; Mortimer, Gary ; Weeks, Clinton S. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:32:y:2016:i:c:p:198-209.

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2016To Keep or Not to Keep: Effects of Online Customer Reviews on Product Returns. (2016). Minnema, Alec ; Wiesel, Thorsten ; Gensler, Sonja. In: Journal of Retailing. RePEc:eee:jouret:v:92:y:2016:i:3:p:253-267.

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2016A Bigger Slice of the Multichannel Grocery Pie: When Does Consumers’ Online Channel Use Expand Retailers’ Share of Wallet?. (2016). Melis, Kristina ; Breugelmans, Els ; Lamey, Lien ; Campo, Katia. In: Journal of Retailing. RePEc:eee:jouret:v:92:y:2016:i:3:p:268-286.

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2016Light and Pale Colors in Food Packaging: When Does This Package Cue Signal Superior Healthiness or Inferior Tastiness?. (2016). Mai, Robert ; Seeberg-Elverfeldt, Berenike ; Symmank, Claudia. In: Journal of Retailing. RePEc:eee:jouret:v:92:y:2016:i:4:p:426-444.

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2016Efficient Digital Signage-Based Online Store Layout: An Experimental Study. (2016). Tao, WU ; Alfian, Ganjar ; Kang, Yong-Shin ; Rhee, Jongtae ; Ijaz, Muhammad Fazal . In: Sustainability. RePEc:gam:jsusta:v:8:y:2016:i:6:p:511-:d:70962.

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2016Impact of promotional tools on reservation channels management: a descriptive model of Italian accommodation facilities. (2016). Digiorgio, Veronica . In: Information Technology & Tourism. RePEc:spr:infott:v:16:y:2016:i:4:d:10.1007_s40558-016-0069-9.

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2016Strategic Obfuscation and Retail Pricing. (2016). Mechemache, Zohra ; Klein, Gordon ; Bonnet, Céline ; Richards, Timothy ; Bouamra-Mechemache, Zohra. In: TSE Working Papers. RePEc:tse:wpaper:31198.

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Recent citations received in 2015

YearCiting document
2015Retail Market Power in a Shopping Basket Model of Supermarket Competition. (2015). Hamilton, Stephen ; Richards, Timothy ; Yonezawa, Koichi. In: Working Papers. RePEc:cpl:wpaper:1503.

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2015The impact of a homogenous versus a prototypical Web design on online retail patronage for multichannel providers. (2015). Emrich, Oliver ; Verhoef, Peter C. In: International Journal of Research in Marketing. RePEc:eee:ijrema:v:32:y:2015:i:4:p:363-374.

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2015The Effects of Adopting and Using a Brands Mobile Application on Customers Subsequent Purchase Behavior. (2015). Jung, SU ; Malthouse, Edward C ; Wang, Rebecca Jen-Hui. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:31:y:2015:i:c:p:28-41.

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2015The effect of justice in the history of loyalty: A study in failure recovery in the retail context. (2015). Lopes, Evandro Luiz ; da Silva, Marcos Antonio. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:24:y:2015:i:c:p:110-120.

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2015Assessing customers’ perceived value of the online channel of multichannel retailers: A two country examination. (2015). Carlson, Jamie ; Ahrholdt, Dennis ; Oacass, Aron. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:27:y:2015:i:c:p:90-102.

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2015Shopping Benefits of Multichannel Assortment Integration and the Moderating Role of Retailer Type. (2015). Emrich, Oliver ; Rudolph, Thomas ; Paul, Michael. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:326-342.

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2015The Importance of Trust for Personalized Online Advertising. (2015). Bleier, Alexander ; Eisenbeiss, Maik. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:3:p:390-409.

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2015The Evolution of Marketing Channel Research Domains and Methodologies: An Integrative Review and Future Directions. (2015). Krafft, Manfred ; Tillmanns, Sebastian ; Sotgiu, Francesca ; Mantrala, Murali ; Goetz, Oliver. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:4:p:569-585.

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2015Looking Back to Move Forward: A Review of the Evolution of Research in International Marketing Channels. (2015). Hoppner, Jessica J ; Griffith, David A. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:4:p:610-626.

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