Werner J. Reinartz : Citation Profile

Are you Werner J. Reinartz?

Universität zu Köln

8

H index

8

i10 index

742

Citations

RESEARCH PRODUCTION:

17

Articles

4

Papers

2

Books

39

Chapters

RESEARCH ACTIVITY:

   20 years (2002 - 2022). See details.
   Cites by year: 37
   Journals where Werner J. Reinartz has often published
   Relations with other researchers
   Recent citing documents: 259.    Total self citations: 4 (0.54 %)

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   Permalink: http://citec.repec.org/pre590
   Updated: 2023-05-27    RAS profile: 2023-03-16    
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Relations with other researchers

Works with:

Authors registered in RePEc who have co-authored more than one work in the last five years with Werner J. Reinartz.

Is cited by:

Ringle, Christian (5)

Sinkovics, Rudolf (5)

Al Mamun, Abdullah (3)

Durand, Cédric (2)

Prado-Roman, Camilo (2)

Batiz-Lazo, Bernardo (2)

Paesbrugghe, Bert (2)

García-Rodríguez, Francisco J. (2)

Raza, Syed (2)

Itani, Omar (2)

Bakeev, Murat (1)

Cites to:

Weijters, Bert (5)

Hassan, Tarek (3)

Bolton, Ruth (3)

Verhoef, Peter (3)

King, Gary (2)

Pattnaik, Debidutta (2)

de Mesnard, Louis (2)

Stolowy, Hervé (2)

de Wulf, Kristof (2)

Geyskens, Inge (2)

Tribó, Josep (2)

Main data

Where Werner J. Reinartz has published?

Journals with more than one article published# docs
International Journal of Research in Marketing5
Journal of the Academy of Marketing Science4
GfK Marketing Intelligence Review3
Journal of Retailing2

Working Papers Series with more than one paper published# docs
Post-Print / HAL4

Recent works citing Werner J. Reinartz (2022 and 2021)

YearTitle of citing document
2021Artificial Intelligence in Electronic Commerce: Basic Chatbots and Consumer Journey. (2021). Nechifor, Elena Mihaela ; Trifan, Adrian ; Nichifor, Eliza. In: The AMFITEATRU ECONOMIC journal. RePEc:aes:amfeco:v:23:y:2021:i:56:p:87.

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2021Ethical values in social economy for sustainable development. (2021). Rinconroldan, Francisco ; Lopezcabrales, Alvaro. In: Annals of Public and Cooperative Economics. RePEc:bla:annpce:v:92:y:2021:i:4:p:705-729.

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2021A Systematic Review of the Literature on Digital Transformation: Insights and Implications for Strategy and Organizational Change. (2021). Marz, David ; Bohnsack, Rene ; Hanelt, Andre ; Marante, Claudia Antunes. In: Journal of Management Studies. RePEc:bla:jomstd:v:58:y:2021:i:5:p:1159-1197.

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2021Capacity Allocation of an Integrated Production and Service System. (2021). Jiang, Zhibin ; Chen, Shouchang ; Wang, Kangzhou ; Geng, NA ; Zhou, Weihua. In: Production and Operations Management. RePEc:bla:popmgt:v:30:y:2021:i:8:p:2765-2781.

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2022An evaluation framework of IT?enabled service?oriented manufacturing. (2022). Yu, Haiqing ; He, Yuming ; Sun, YU ; Wang, Hecheng . In: Systems Research and Behavioral Science. RePEc:bla:srbeha:v:39:y:2022:i:3:p:657-667.

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2022Expansion of servitization in the energy sector and its implications. (2022). Park, Chankook. In: Wiley Interdisciplinary Reviews: Energy and Environment. RePEc:bla:wireae:v:11:y:2022:i:4:n:e434.

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2021Coping with earthquakes and COVID-19: A perspective of customer relationship management. (2021). Sanchez-Jauregui, Maria ; Orengo-Serra, Karen L. In: Estudios Gerenciales. RePEc:col:000129:019335.

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2022CREM perspective on home office—a consideration of the workplace and its mechanisms of action. (2022). Gauger, Felix ; Voll, Kyra ; Pfnur, Andreas. In: Publications of Darmstadt Technical University, Institute for Business Studies (BWL). RePEc:dar:wpaper:133077.

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2021Management of environmental and social risks and topics in the banking sector - An empirical investigation. (2021). Krauss, Annette ; Laun, Ute ; Hummel, Katrin. In: The British Accounting Review. RePEc:eee:bracre:v:53:y:2021:i:1:s089083892030041x.

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2021Pricing service maintenance contracts using predictive analytics. (2021). Boute, Robert ; Antonio, Katrien ; Deprez, Laurens. In: European Journal of Operational Research. RePEc:eee:ejores:v:290:y:2021:i:2:p:530-545.

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2021Designing smart replenishment systems: Internet-of-Things technology for vendor-managed inventory at end consumers. (2021). Hoberg, Kai ; Weisshuhn, Sandria. In: European Journal of Operational Research. RePEc:eee:ejores:v:295:y:2021:i:3:p:949-964.

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2021Business models combining heat pumps and district heating in buildings generate cost and emission savings. (2021). Johansson, Linnea ; Kensby, Johan ; Ottosson, Jonas ; Lygnerud, Kristina. In: Energy. RePEc:eee:energy:v:234:y:2021:i:c:s036054422101450x.

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2021Bounded leadership: An empirical study of leadership competencies, constraints, and effectiveness. (2021). Haenlein, Michael ; Baczynska, Anna ; Kozminski, Andrzej Krzysztof ; Korzynski, Pawel. In: European Management Journal. RePEc:eee:eurman:v:39:y:2021:i:2:p:226-235.

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2021The role of absorptive capacity and innovation strategy in the design of industry 4.0 business Models - A comparison between SMEs and large enterprises. (2021). Voigt, Kai-Ingo ; Buliga, Oana ; Muller, Julian M. In: European Management Journal. RePEc:eee:eurman:v:39:y:2021:i:3:p:333-343.

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2021Managing big data in the retail industry of Singapore: Examining the impact on customer satisfaction and organizational performance. (2021). Chen, Charles ; Aggarwal, Sakshi ; Sindakis, Stavros ; Ying, Song ; Su, Jiafu. In: European Management Journal. RePEc:eee:eurman:v:39:y:2021:i:3:p:390-400.

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2021Pathways to a forest-based bioeconomy in 2060 within policy targets on climate change mitigation and biodiversity protection. (2021). Pekkanen, Tiia-Lotta ; Korhonen, Jaana ; Patari, Satu ; Malkamaki, Arttu ; Miettinen, Jenni ; Toppinen, Anne ; Kylkilahti, Eliisa ; Ollikainen, Markku ; Mikkila, Mirja ; Linnanen, Lassi ; Luhas, Jukka ; Autio, Minna ; Lahtinen, Katja ; Tuppura, Anni. In: Forest Policy and Economics. RePEc:eee:forpol:v:131:y:2021:i:c:s138993412100157x.

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Sales to centre stage! Determinants of the division in strategic sales decisions within the MNE. (2021). Andersson, Ulf ; Yamin, MO ; Giroud, Axele ; Reichstein-Scholz, Harriet. In: International Business Review. RePEc:eee:iburev:v:30:y:2021:i:6:s0969593121000664.

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2023Entry mode diversity and closing commercial deals with international customers: The moderating role of advanced servitization. (2023). Vendrell-Herrero, Ferran ; Vaillant, Yancy ; Shleha, Waleed. In: International Business Review. RePEc:eee:iburev:v:32:y:2023:i:1:s0969593122000816.

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2021Acquiring customers through online marketplaces? The effect of marketplace sales on sales in a retailers own channels. (2021). Wieringa, Jaap ; Maier, Erik. In: International Journal of Research in Marketing. RePEc:eee:ijrema:v:38:y:2021:i:2:p:311-328.

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2021The complex firm financial effects of customer satisfaction improvements. (2021). Guenther, Peter. In: International Journal of Research in Marketing. RePEc:eee:ijrema:v:38:y:2021:i:3:p:639-662.

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2022Consumers’ privacy calculus: The PRICAL index development and validation. (2022). Wieringa, Jaap E ; Verhoef, Peter C ; Eggers, Felix ; Beke, Frank T. In: International Journal of Research in Marketing. RePEc:eee:ijrema:v:39:y:2022:i:1:p:20-41.

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2022Constituency building: Determining consumers’ willingness to participate in corporate political activities. (2022). Carlson, Brad D ; Bauer, Brittney C ; Johnson, Clark D. In: International Journal of Research in Marketing. RePEc:eee:ijrema:v:39:y:2022:i:1:p:42-57.

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2022Marketing strategy implementation impediments and remedies: A multi-level theoretical framework within the sales-marketing interface. (2022). Friend, Scott B ; Good, Valerie ; Hughes, Douglas E ; Malshe, Avinash. In: International Journal of Research in Marketing. RePEc:eee:ijrema:v:39:y:2022:i:3:p:824-846.

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2022The role of salespeople in industrial servitization: How to manage diminishing profit returns from salespeople’s increasing industrial service shares. (2022). Schmitz, Christian ; Alavi, Sascha ; Desernot, Christina ; Kramer, Martin ; Wieseke, Jan ; Bruggemann, Felix. In: International Journal of Research in Marketing. RePEc:eee:ijrema:v:39:y:2022:i:4:p:1235-1252.

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2021The effect of lean culture on the reduction of academic corruption by the mediating role of positive organizational politics in higher education. (2021). Majd, Rouhollah Bagheri ; Mahmoudi, Fahimeh. In: International Journal of Educational Development. RePEc:eee:injoed:v:80:y:2021:i:c:s0738059320304788.

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2021Strategic agility, internationalisation speed and international success — The role of coordination mechanisms and growth modes. (2021). Bauer, Florian ; Kruckenhauser, Christian ; Campopiano, Giovanna ; Demir, Robert . In: Journal of International Management. RePEc:eee:intman:v:27:y:2021:i:1:s1075425321000181.

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2021Technology-enabled personalization in retail stores: Understanding drivers and barriers. (2021). Henkel, Sven ; Merfeld, Katrin ; Klein, Jan F ; Riegger, Anne-Sophie. In: Journal of Business Research. RePEc:eee:jbrese:v:123:y:2021:i:c:p:140-155.

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2021Corporate social responsibility and firm performance in the hotel industry. The mediating role of green human resource management and environmental outcomes. (2021). Zaragoza-Saez, Patrocinio ; Marco-Lajara, Bartolome ; Claver-Cortes, Enrique ; Ubeda-Garcia, Mercedes. In: Journal of Business Research. RePEc:eee:jbrese:v:123:y:2021:i:c:p:57-69.

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2021Three decades of research on loyalty programs: A literature review and future research agenda. (2021). Meyer-Waarden, Lars ; Mandler, Timo ; Chen, Yanyan. In: Journal of Business Research. RePEc:eee:jbrese:v:124:y:2021:i:c:p:179-197.

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2021Can traditional organizations be digitally transformed by themselves? The moderating role of absorptive capacity and strategic interdependence. (2021). Trichina, Eleni ; Vrontis, Demetris ; Siachou, Evangelia. In: Journal of Business Research. RePEc:eee:jbrese:v:124:y:2021:i:c:p:408-421.

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2021Talent or popularity: What drives market value and brand image for human brands?. (2021). Kottemann, Pascal ; Johnen, Marius ; Schnittka, Oliver ; Hofmann, Julian. In: Journal of Business Research. RePEc:eee:jbrese:v:124:y:2021:i:c:p:748-758.

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2021Protecting franchise chains against weather risk: A design science approach. (2021). Bertrand, Jean-Louis ; Chabot, Miia ; Brusset, Xavier. In: Journal of Business Research. RePEc:eee:jbrese:v:125:y:2021:i:c:p:187-200.

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2021Performance consequences of marketing standardization/adaptation: A systematic literature review and future research agenda. (2021). Mandler, Timo ; Ozsomer, Ayegul ; Chen, Jieke ; Sezen, Burcu. In: Journal of Business Research. RePEc:eee:jbrese:v:125:y:2021:i:c:p:416-435.

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2021Entrepreneurial orientation, concern for socioemotional wealth preservation, and family firm performance. (2021). Ribeiro-Soriano, Domingo E ; Covin, Jeffrey G ; Hernandez-Perlines, Felipe. In: Journal of Business Research. RePEc:eee:jbrese:v:126:y:2021:i:c:p:197-208.

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2021A microfoundational perspective on SMEs’ growth in the digital transformation era. (2021). Gregori, G L ; Krueger, N ; del Giudice, M ; Nicotra, M ; Scuotto, V. In: Journal of Business Research. RePEc:eee:jbrese:v:129:y:2021:i:c:p:382-392.

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2021Loyalty programs as travel companions: Complementary service features across customer journey stages. (2021). Zondag, Marcellis M ; Steinhoff, Lena. In: Journal of Business Research. RePEc:eee:jbrese:v:129:y:2021:i:c:p:70-82.

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2021Servitization research: A review and bibliometric analysis of past achievements and future promises. (2021). Dhir, Amandeep ; Khanra, Sayantan ; Kohtamaki, Marko ; Parida, Vinit. In: Journal of Business Research. RePEc:eee:jbrese:v:131:y:2021:i:c:p:151-166.

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2021Bundling and exporting: Evidence from German SMEs. (2021). Aquilante, Tommaso ; Vendrell-Herrero, Ferran. In: Journal of Business Research. RePEc:eee:jbrese:v:132:y:2021:i:c:p:32-44.

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2021The resource-based view in business ecosystems: A perspective on the determinants of a valuable resource and capability. (2021). Schneider, Sabrina ; Gueler, Melike Sarah. In: Journal of Business Research. RePEc:eee:jbrese:v:133:y:2021:i:c:p:158-169.

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2021How to conduct a bibliometric analysis: An overview and guidelines. (2021). Kumar, Satish ; Donthu, Naveen ; Lim, Weng Marc ; Pandey, Nitesh ; Mukherjee, Debmalya. In: Journal of Business Research. RePEc:eee:jbrese:v:133:y:2021:i:c:p:285-296.

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2021Impacts of leadership style, organizational design and HRM practices on knowledge hiding: The indirect roles of organizational justice and competitive work environment. (2021). Soilen, Klaus Solberg ; Benhayoun, Lamiae ; Hakmaoui, Abdelati ; Oubrich, Mourad ; Abdulkader, Bisan. In: Journal of Business Research. RePEc:eee:jbrese:v:137:y:2021:i:c:p:488-499.

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2022The impact of negative customer engagement on market-based assets and financial performance. (2022). Ahmed, Zafar U ; Sakka, Georgia ; Faroque, Anisur R ; Rahman, Mahabubur. In: Journal of Business Research. RePEc:eee:jbrese:v:138:y:2022:i:c:p:422-435.

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2022Examining the role of consumer impulsiveness in multiple app usage behavior among mobile shoppers. (2022). Korfiatis, Nikolaos ; Lytras, Miltiadis D ; Paul, Justin ; Kr, Prasanta. In: Journal of Business Research. RePEc:eee:jbrese:v:140:y:2022:i:c:p:657-669.

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2022Unmasking the other face of flexible working practices: A systematic literature review. (2022). Laker, Benjamin ; Nasr, Rita ; Mariani, Marcello ; Bolade-Ogunfodun, Yemisi ; Soga, Lebene Richmond. In: Journal of Business Research. RePEc:eee:jbrese:v:142:y:2022:i:c:p:648-662.

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2022The impact of a manufacturer’s financial liquidity on its market strategies and pricing and promotion decisions in retail grocery markets. (2022). Zheng, Yilong ; Park, Chang Hee ; Ma, Zecong ; Agarwal, Manoj K. In: Journal of Business Research. RePEc:eee:jbrese:v:142:y:2022:i:c:p:844-857.

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2022If it ain’t broke, don’t fix it? Indian manufacturing SMEs’ quest for strategic flexibility. (2022). Khanine, Dmitry ; Kumar, Sampath ; Mahto, Raj V ; Savitskie, Katrina ; Sen, Sandipan . In: Journal of Business Research. RePEc:eee:jbrese:v:143:y:2022:i:c:p:27-35.

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2022Algorithmic bias in machine learning-based marketing models. (2022). Michael, Katina ; Bandara, Ruwan J ; Biswas, Kumar ; Sajib, Shahriar ; Dwivedi, Yogesh K ; Akter, Shahriar. In: Journal of Business Research. RePEc:eee:jbrese:v:144:y:2022:i:c:p:201-216.

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2022Staying small, staying strong? Retail store underexpansion and retailer profitability. (2022). Patel, Pankaj C ; Feng, Cong ; Fay, Scott. In: Journal of Business Research. RePEc:eee:jbrese:v:144:y:2022:i:c:p:663-678.

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2022Effects of revenue management on perceived value, customer satisfaction, and customer loyalty. (2022). Matsuoka, Kohsuke. In: Journal of Business Research. RePEc:eee:jbrese:v:148:y:2022:i:c:p:131-148.

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2022Challenges in co-creating solution value during utilization phase: Insights from three failed projects. (2022). Nenonen, Suvi ; Huang, Lei. In: Journal of Business Research. RePEc:eee:jbrese:v:150:y:2022:i:c:p:1-11.

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2022Digital transformation of the value proposition: A single case study in the media industry. (2022). Maijanen, Paivi ; Keranen, Joona ; Ritala, Paavo ; Piepponen, Amanda. In: Journal of Business Research. RePEc:eee:jbrese:v:150:y:2022:i:c:p:311-325.

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2022A systematic literature review of store atmosphere in alternative retail commerce channels. (2022). Vrontis, Demetris ; Krasonikolakis, Ioannis ; Lyu, Jing. In: Journal of Business Research. RePEc:eee:jbrese:v:153:y:2022:i:c:p:412-427.

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2023An empirical investigation of unique traits of retailing industry in emerging economies: The perspective of consumer-packaged goods manufacturers. (2023). Singh, Siddharth ; Borle, Sharad ; Patil, Ashutosh. In: Journal of Business Research. RePEc:eee:jbrese:v:154:y:2023:i:c:s0148296322007020.

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2023Empirical identification of the chief digital officer role: A latent Dirichlet allocation approach. (2023). Giacosa, Elisa ; Crocco, Edoardo ; Gavurova, Beata ; Culasso, Francesca. In: Journal of Business Research. RePEc:eee:jbrese:v:154:y:2023:i:c:s0148296322007561.

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2023Big data analytics and artificial intelligence technologies based collaborative platform empowering absorptive capacity in health care supply chain: An empirical study. (2023). Rahman, Muhammad Sabbir ; Singh, Rajesh Kumar ; Dhamija, Pavitra ; Bag, Surajit ; Sreedharan, Raja V. In: Journal of Business Research. RePEc:eee:jbrese:v:154:y:2023:i:c:s0148296322007706.

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2023EU27 and USA institutions in the digital ecosystem: Proposal for a digital presence measurement index. (2023). Mas, Jose M ; Gomez, Andres ; Ponzoa, Jose M. In: Journal of Business Research. RePEc:eee:jbrese:v:154:y:2023:i:c:s0148296322008190.

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2023Does it pay to withdraw marketing metrics disclosure? An empirical study of retailers’ cessation of monthly comparable-store sales. (2023). Yu, Jibin ; Zhou, Chenxi. In: Journal of Business Research. RePEc:eee:jbrese:v:156:y:2023:i:c:s0148296322009778.

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2023Investigating the impact of religiosity on entrepreneurial intentions. (2023). Lanivich, Stephen ; Anning-Dorson, Thomas ; Quaye, Emmanuel Silva ; McIntyre, Nancy ; Adomako, Samuel. In: Journal of Business Research. RePEc:eee:jbrese:v:156:y:2023:i:c:s0148296322009936.

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2023The impact of international experience on firm economic performance. The double mediating effect of green knowledge acquisition & eco-innovation. (2023). Manresa-Marhuenda, E ; Zaragoza-Saez, P ; Ubeda-Garcia, M ; Marco-Lajara, B. In: Journal of Business Research. RePEc:eee:jbrese:v:157:y:2023:i:c:s0148296322010670.

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2023The impact of artificial intelligence capabilities on servitization: The moderating role of absorptive capacity-A dynamic capabilities perspective. (2023). Lopez-Tenorio, Pablo J ; Ruiz-Alba, Jose L ; Abou-Foul, Mohamad. In: Journal of Business Research. RePEc:eee:jbrese:v:157:y:2023:i:c:s0148296322010748.

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2023How COVID-19 pandemic has shaped buyer-supplier relationships in engineering companies with ethical perception considerations: A multi-methodological study. (2023). Srivastava, Gautam ; Choi, Tsan-Ming ; Rahman, Muhammad Sabbir ; Bag, Surajit ; Pisa, Noleen ; Kilbourn, Peter. In: Journal of Business Research. RePEc:eee:jbrese:v:158:y:2023:i:c:s0148296322010633.

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2023Investigating the revised international marketing strategies during COVID-19 based on resources and capabilities of the firms: A mixed method approach. (2023). Pereira, Vijay ; Nigam, Achint ; Jayawardena, Nirma ; Behl, Abhishek ; Jebarajakirthy, Charles ; Shankar, Amit. In: Journal of Business Research. RePEc:eee:jbrese:v:158:y:2023:i:c:s0148296323000206.

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2023Moving from servitization to digital servitization: Identifying the required dynamic capabilities and related microfoundations to facilitate the transition. (2023). Oghazi, Pejvak ; Leoni, Luna ; Chirumalla, Koteshwar. In: Journal of Business Research. RePEc:eee:jbrese:v:158:y:2023:i:c:s0148296323000267.

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2023How and should firms motivate salesperson effort across a Multi-Brand Portfolio?. (2023). Friend, Scott B ; Swain, Scott ; Mullins, Ryan. In: Journal of Business Research. RePEc:eee:jbrese:v:158:y:2023:i:c:s0148296323000358.

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2022The importance of international trade credit for industry investment. (2022). Neumann, Rebecca ; Carroll, Sarah. In: Journal of Economics and Business. RePEc:eee:jebusi:v:122:y:2022:i:c:s0148619522000388.

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2022Decomposing firm value. (2022). Vitorino, Maria Ana ; Salomao, Juliana ; Gala, Vito D ; Belo, Frederico. In: Journal of Financial Economics. RePEc:eee:jfinec:v:143:y:2022:i:2:p:619-639.

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2021Planning profitable tours for field sales forces: A unified view on sales analytics and mathematical optimization. (2021). Radaschewski, Frank ; Glock, Katharina ; Meyer, Anne. In: Omega. RePEc:eee:jomega:v:105:y:2021:i:c:s0305048321001274.

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2021Chief stores officer and retailer performance. (2021). Fay, Scott ; Feng, Cong. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:58:y:2021:i:c:s0969698920313291.

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2021International retail format transfer: A comparison study of Australian and U.S. warehouse club members. (2021). Minahan, Stella ; Huddleston, Patricia ; Li, Jie. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:59:y:2021:i:c:s0969698920313667.

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2021Online channel adoption in supermarket retailing. (2021). Ziliani, Cristina ; Ieva, Marco ; Frasquet, Marta. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:59:y:2021:i:c:s0969698920313825.

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2021The role of product history in consumer response to online second-hand clothing retail service based on circular fashion. (2021). Ramkumar, Bharath ; Woo, Hongjoo ; Kim, Naeun. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:60:y:2021:i:c:s0969698921000230.

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2021Longitudinal analysis versus cross-sectional analysis in assessing the factors influencing shoppers’ impulse purchase behavior – Do the store ambience and salesperson interactions really matter?. (2021). Samala, Nagaraj ; Bellamkonda, Raja Shekhar ; Bhukya, Ramulu ; Katakam, Bharath Shashanka. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:61:y:2021:i:c:s0969698921001521.

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2021Predicting resilience in retailing using grey theory and moving probability based Markov models. (2021). Rajendran, Chandrasekharan ; Agariya, Arun Kumar ; Rajesh, R. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:62:y:2021:i:c:s096969892100165x.

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2021Determinants and consequences of service experience toward small retailer platform business model: Stimulus–organism–response perspective. (2021). Lian, Jiunn-Woei. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:62:y:2021:i:c:s0969698921001971.

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2021“Yes, we do. Why not use augmented reality?†customer responses to experiential presentations of AR-based applications. (2021). Chen, Ja-Shen ; Tsou, Hung-Tai ; Hsu, Sheila Hsuan-Yu. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:62:y:2021:i:c:s0969698921002150.

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2021Exploring the involvement-patronage link in the phygital retail experiences. (2021). Banik, Shanta. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:63:y:2021:i:c:s0969698921003052.

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2021Purchasing veg private labels? A comparison between occasional and regular buyers. (2021). de Canio, Francesca ; Martinelli, Elisa. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:63:y:2021:i:c:s0969698921003143.

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2022Service integration in omnichannel retailing and its impact on customer experience. (2022). Quach, Ken ; Moudr, Dann Vit ; Barari, Mojtaba. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:65:y:2022:i:c:s0969698920312753.

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2022The convenience of shopping via voice AI: Introducing AIDM. (2022). Zaichkowsky, Judith Lynne ; Klaus, Phil. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:65:y:2022:i:c:s0969698921000564.

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2022Importance of offline service quality in building loyalty of OC service brand. (2022). Kim, Renee B ; Park, Joonyong. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:65:y:2022:i:c:s096969892100059x.

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2022Shopping in the omnichannel supply chain under price competition and product return. (2022). Meena, Purushottam ; Jena, Sarat Kumar. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:65:y:2022:i:c:s0969698921004148.

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2022Understanding organization-customer links in a service setting in Russia. (2022). Semaan, Rania W ; Gibbs, Tanya ; Abuelsamen, Amjad ; el Samen, Amjad Abu ; Ashill, Nick. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:66:y:2022:i:c:s096969892200042x.

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2022Sustainable consumption and plastic packaging: Relationships among product involvement, perceived marketplace influence and choice behavior. (2022). Thaichon, Park ; Pao, Arminda ; Kautish, Pradeep. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:67:y:2022:i:c:s0969698922001254.

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2022The impact of customer-generated evaluation information on sales in online platform-based markets. (2022). Kim, Sang Yong. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:68:y:2022:i:c:s0969698922001096.

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2023Exploring the hedonic factors affecting customer experiences in phygital retailing. (2023). Gao, Yongqiang ; Banik, Shanta. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:70:y:2023:i:c:s0969698922002405.

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2021How artificial intelligence will affect the future of retailing. (2021). Grewal, Dhruv ; Guha, Abhijit ; Hawkins, Gary ; Hegde, Dinesh R ; Moustafa, Rida ; Jung, Hyunseok ; Schneider, Matthew J ; Haenlein, Michael ; Kopalle, Praveen K. In: Journal of Retailing. RePEc:eee:jouret:v:97:y:2021:i:1:p:28-41.

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2021Valuation of brand equity and retailer growth strategies using real options. (2021). Katsikeas, Constantine S ; Baldi, Francesco ; Trigeorgis, Lenos. In: Journal of Retailing. RePEc:eee:jouret:v:97:y:2021:i:4:p:523-544.

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2021Emerging Market Retail: Transitioning from a Product-Centric to a Customer-Centric Approach. (2021). Ramachandran, Divya ; Gupta, Shaphali. In: Journal of Retailing. RePEc:eee:jouret:v:97:y:2021:i:4:p:597-620.

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2022The Fifth Industrial Revolution: How Harmonious Human–Machine Collaboration is Triggering a Retail and Service [R]evolution. (2022). Parasuraman, A ; Grewal, Dhruv ; Mende, Martin ; Noble, Stephanie M. In: Journal of Retailing. RePEc:eee:jouret:v:98:y:2022:i:2:p:199-208.

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2022Managing a Global Retail Brand in Different Markets: Meta-Analyses of Customer Responses to Service Encounters. (2022). Witell, Lars ; Tarasi, Crina O ; Gustafsson, Anders ; Bolton, Ruth N. In: Journal of Retailing. RePEc:eee:jouret:v:98:y:2022:i:2:p:294-314.

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2022Relative persuasiveness of repurchase intentions versus recommendations in online reviews. (2022). Biswas, Abhijit ; Jha, Subhash ; Ravula, Prashanth. In: Journal of Retailing. RePEc:eee:jouret:v:98:y:2022:i:4:p:724-740.

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2021Antecedents of customer loyalty and performance improvement: Evidence from Pakistans telecommunications sector. (2021). Hassan, Rohail ; di Vaio, Assunta ; Shahid, Rana Muhammad ; Shahzad, Arfan. In: Utilities Policy. RePEc:eee:juipol:v:70:y:2021:i:c:s0957178721000424.

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2021Trapped in the supply chain? Digital servitization strategies and power relations in the case of an industrial technology supplier. (2021). Obermaier, Robert ; Schweikl, Stefan ; Mosch, Philipp. In: International Journal of Production Economics. RePEc:eee:proeco:v:236:y:2021:i:c:s0925527321001171.

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2021Disentangling the interactions within and between servitization and digitalization strategies: A service-dominant logic. (2021). Yan, Tingting ; Zhou, Dan ; Feng, Junzheng ; Dai, Weiqi. In: International Journal of Production Economics. RePEc:eee:proeco:v:238:y:2021:i:c:s0925527321001511.

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2021Entrepreneurial index for low-income households in Malaysia. (2021). Fazal, Syed Ali ; Thurasamy, Ramayah ; al Mamun, Abdullah. In: Socio-Economic Planning Sciences. RePEc:eee:soceps:v:77:y:2021:i:c:s0038012121000057.

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2021Of leaders and laggards - Towards digitalization of the process industries. (2021). Song, Chie Hoon ; Aaldering, Lukas Jan. In: Technovation. RePEc:eee:techno:v:105:y:2021:i:c:s0166497220300833.

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2021Performance effects of digital technology adoption and product & service innovation – A process-industry perspective. (2021). Faullant, Rita ; Blichfeldt, Henrik. In: Technovation. RePEc:eee:techno:v:105:y:2021:i:c:s0166497221000560.

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2022When does servitization promote product innovation? The moderating roles of product modularization and organization formalization. (2022). Sun, Lulu ; Wang, Yanping ; Huang, Wengao ; Wei, Zelong. In: Technovation. RePEc:eee:techno:v:117:y:2022:i:c:s0166497222001419.

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2022Role of supply chain integration in the product innovation capability of servitized manufacturing companies. (2022). Ugarte, Jos V ; de la Calle, Alberto ; Freije, Inmaculada. In: Technovation. RePEc:eee:techno:v:118:y:2022:i:c:s0166497220300882.

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2022Exploring the interplay between Smart Manufacturing and KIBS firms in configuring product-service innovation performance. (2022). Tarba, Shlomo ; Opazo-Basaez, Marco ; Bustinza, Oscar F. In: Technovation. RePEc:eee:techno:v:118:y:2022:i:c:s0166497221000390.

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2022The double-edged sword of servitization in radical product innovation: The role of latent needs identification. (2022). Wei, Zelong ; Gao, Jie ; Wang, Yanping. In: Technovation. RePEc:eee:techno:v:118:y:2022:i:c:s0166497221000651.

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More than 100 citations found, this list is not complete...

Works by Werner J. Reinartz:

YearTitleTypeCited
2009An empirical comparison of the efficacy of covariance-based and variance-based SEM In: International Journal of Research in Marketing.
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2019The impact of digital transformation on the retailing value chain In: International Journal of Research in Marketing.
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2021A retrospective review of the first 35 years of the International Journal of Research in Marketing In: International Journal of Research in Marketing.
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2021Announcement: Winner of 2021 Jan-Benedict Steenkamp Award for Long-Term Impact In: International Journal of Research in Marketing.
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2022Examining artificial intelligence (AI) technologies in marketing via a global lens: Current trends and future research opportunities In: International Journal of Research in Marketing.
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2008Investigating cross-buying and customer loyalty In: Journal of Interactive Marketing.
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2011Retailing Innovations in a Globalizing Retail Market Environment In: Journal of Retailing.
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2021Capturing Retailers’ Brand and Customer Focus In: Journal of Retailing.
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2009The Transition from a Product-Centric to a Service-Centric Salesforce in Industrial Companies: Key Drivers of Success In: Post-Print.
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2011Hybrid Offerings: How Manufacturing Firms Combine Goods and Services Successfully In: Post-Print.
[Citation analysis]		paper132
2012Financial Performance Outcomes of B2B Customer Solution Offerings In: Post-Print.
[Citation analysis]		paper0
2017Modeling customer lifetime value, retention, and churn In: Post-Print.
[Citation analysis]		paper3
2022Modeling Customer Lifetime Value, Retention, and Churn.(2022) In: Springer Books.
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2011Discussion of “Quantitative and Qualitative Rankings of Scholars”: Feeling Good or Feeling Right? In: Schmalenbach Business Review (sbr).
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2008Decision Models for Customer Relationship Management (CRM) In: International Series in Operations Research & Management Science.
[Citation analysis]		chapter5
2017When and why do customer solutions pay off in business markets? In: Journal of the Academy of Marketing Science.
[Full Text][Citation analysis]		article11
2018Selling, general, and administrative expense (SGA)-based metrics in marketing: conceptual and measurement challenges In: Journal of the Academy of Marketing Science.
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2018Correction to: selling, general, and administrative expense (SGA)-based metrics in marketing: conceptual and measurement challenges In: Journal of the Academy of Marketing Science.
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2019Improving customer profit predictions with customer mindset metrics through multiple overimputation In: Journal of the Academy of Marketing Science.
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2006Understanding Customer Loyalty Programs In: Springer Books.
[Citation analysis]		chapter5
2010Understanding Customer Loyalty Programs.(2010) In: Springer Books.
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2012Customer Relationship Management In: Springer Texts in Business and Economics.
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2018Customer Relationship Management.(2018) In: Springer Texts in Business and Economics.
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2012Strategic Customer Relationship Management Today In: Springer Texts in Business and Economics.
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2012Loyalty Programs: Design and Effectiveness In: Springer Texts in Business and Economics.
[Citation analysis]		chapter2
2018Loyalty Programs: Design and Effectiveness.(2018) In: Springer Texts in Business and Economics.
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2012Campaign Management In: Springer Texts in Business and Economics.
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2018Campaign Management.(2018) In: Springer Texts in Business and Economics.
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2012Impact of CRM on Marketing Channels In: Springer Texts in Business and Economics.
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2018Impact of CRM on Marketing Channels.(2018) In: Springer Texts in Business and Economics.
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2012Customer Relationship Management Issues in the Business-To-Business Context In: Springer Texts in Business and Economics.
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2012Customer Privacy Concerns and Privacy Protective Responses In: Springer Texts in Business and Economics.
[Citation analysis]		chapter1
2018Customer Privacy Concerns and Privacy Protective Responses.(2018) In: Springer Texts in Business and Economics.
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2012Applications of CRM in B2B and B2C Scenarios (Part I) In: Springer Texts in Business and Economics.
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2012Applications of CRM in B2B and B2C Scenarios (Part II).(2012) In: Springer Texts in Business and Economics.
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2018Applications of CRM in B2B and B2C Scenarios Part I.(2018) In: Springer Texts in Business and Economics.
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2018Applications of CRM in B2B and B2C Scenarios Part II.(2018) In: Springer Texts in Business and Economics.
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2012Future of CRM In: Springer Texts in Business and Economics.
[Citation analysis]		chapter3
2018Future of CRM.(2018) In: Springer Texts in Business and Economics.
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2012Relationship Marketing and the Concept of Customer Value In: Springer Texts in Business and Economics.
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2012Strategic CRM In: Springer Texts in Business and Economics.
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2018Strategic CRM.(2018) In: Springer Texts in Business and Economics.
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2012Implementing the CRM Strategy In: Springer Texts in Business and Economics.
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2018Implementing the CRM Strategy.(2018) In: Springer Texts in Business and Economics.
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2012Customer Analytics Part I In: Springer Texts in Business and Economics.
[Citation analysis]		chapter0
2012Customer Analytics Part II.(2012) In: Springer Texts in Business and Economics.
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2018Customer Analytics Part I.(2018) In: Springer Texts in Business and Economics.
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2018Customer Analytics Part II.(2018) In: Springer Texts in Business and Economics.
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2012Data Mining In: Springer Texts in Business and Economics.
[Citation analysis]		chapter0
2018Data Mining.(2018) In: Springer Texts in Business and Economics.
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2012Using Databases In: Springer Texts in Business and Economics.
[Citation analysis]		chapter0
2018Using Databases.(2018) In: Springer Texts in Business and Economics.
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2012Software Tools and Dashboards In: Springer Texts in Business and Economics.
[Citation analysis]		chapter0
2018Software Tools and Dashboards.(2018) In: Springer Texts in Business and Economics.
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2018Strategic CRM Today In: Springer Texts in Business and Economics.
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2018CRM Issues in the Business-To-Business Context In: Springer Texts in Business and Economics.
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2018CRM in Social Media In: Springer Texts in Business and Economics.
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2018Concepts of Customer Value In: Springer Texts in Business and Economics.
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2002Customizing Prices in Online Markets In: Symphonya. Emerging Issues in Management.
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2017Digital Transformation and Value Creation: Sea Change Ahead In: GfK Marketing Intelligence Review.
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2017Editorial In: GfK Marketing Intelligence Review.
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2017From Point of Sale to Point of Need: How Digital Technology Is Transforming Retailing In: GfK Marketing Intelligence Review.
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