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Customer Needs and Solutions / Springer

Citation Profile [Updated: 2023-01-07 21:26:51]
5 Years H Index
8
Impact Factor (IF)
0.33
5 Years IF
0.64
Data available in this report

[Raw data] [50 most cited papers] [50 most relevant papers] [cites used to compute IF] [Recent citations ][Frequent citing series ] [more data in EconPapers] [trace new citations] [Missing citations? Add them now] [Incorrect content? Let us know]

Main indicators
Raw Data

 

IF AIF CIF IF5 DOC CDO CIT NCI CCU D2Y C2Y D5Y C5Y SC %SC CiY II AII
2015 0 0.55 0.11 0 27 27 90 3 3 0 0 1 33.3 3 0.11 0.23
2016 0.33 0.53 0.2 0.33 17 44 8 9 12 27 9 27 9 1 11.1 0 0.21
2017 0.3 0.55 0.28 0.3 6 50 9 14 26 44 13 44 13 0 0 0.21
2018 0 0.57 0.19 0.16 14 64 81 12 38 23 50 8 0 2 0.14 0.24
2019 0.5 0.6 0.35 0.33 10 74 12 26 64 20 10 64 21 5 19.2 5 0.5 0.24
2020 0.88 0.73 0.52 0.54 8 82 2 43 107 24 21 74 40 1 2.3 1 0.13 0.34
2021 0.33 1.02 0.61 0.64 18 100 1 61 168 18 6 55 35 6 9.8 0 0.38
IF: Two years Impact Factor: C2Y / D2Y
AIF: Average Impact Factor for all series in RePEc in year y
CIF: Cumulative impact factor
IF5: Five years Impact Factor: C5Y / D5Y
DOC: Number of documents published in year y
CDO: Cumulative number of documents published until year y
CIT: Number of citations to papers published in year y
NCI: Number of citations in year y
CCU: Cumulative number of citations to papers published until year y
D2Y: Number of articles published in y-1 plus y-2
C2Y: Cites in y to articles published in y-1 plus y-2
D5Y: Number of articles published in y-1 until y-5
C5Y: Cites in y to articles published in y-1 until y-5
SC: selft citations in y to articles published in y-1 plus y-2
%SC: Percentage of selft citations in y to articles published in y-1 plus y-2
CiY: Cites in year y to documents published in year y
II: Immediacy Index: CiY / Documents.
AII: Average Immediacy Index for series in RePEc in year y
50 most cited documents in this series
#YearTitleCited
12018Consumer Choice and Autonomy in the Age of Artificial Intelligence and Big Data. (2018). Crum, Alia ; Wertenbroch, Klaus ; Carmon, Ziv ; Andre, Quentin ; Yang, Haiyang ; Weber, Bernd ; Boven, Leaf ; Huber, Joel ; Goldstein, William ; Frank, Douglas. In: Customer Needs and Solutions. RePEc:spr:custns:v:5:y:2018:i:1:d:10.1007_s40547-017-0085-8.

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24
22018Sharing Economy: Review of Current Research and Future Directions. (2018). Kopalle, Praveen K ; Jiang, Baojun ; Papatla, Purushottam ; Narasimhan, Chakravarthi ; Zhu, Ting ; Wu, Chunhua ; Subramanian, Upender ; Proserpio, Davide ; Moorthy, Sridhar ; Messinger, Paul R. In: Customer Needs and Solutions. RePEc:spr:custns:v:5:y:2018:i:1:d:10.1007_s40547-017-0079-6.

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18
32015An Interdisciplinary Review of Research in Conjoint Analysis: Recent Developments and Directions for Future Research. (2015). Rao, Vithala ; Agarwal, James ; Malhotra, Naresh K. ; Desarbo, Wayne . In: Customer Needs and Solutions. RePEc:spr:custns:v:2:y:2015:i:1:p:19-40.

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17
42015Business-to-Business Buying: Challenges and Opportunities. (2015). Jindal, Pranav ; Bharadwaj, Sundar ; Lilien, Gary ; Sridhar, Shrihari ; Grewal, Rajdeep ; Spekman, Robert ; Scheer, Lisa ; Rindfleisch, Aric ; Palmatier, Robert ; Mantrala, Murali ; Lusch, Robert ; Kayande, Ujwal . In: Customer Needs and Solutions. RePEc:spr:custns:v:2:y:2015:i:3:p:193-208.

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16
52015Research Opportunities in Emerging Markets: an Inter-disciplinary Perspective from Marketing, Economics, and Psychology. (2015). Mobarak, Ahmed ; Foster, Andrew ; Atkin, David ; Qian, YI ; Sudhir, K ; Tewari, Ishani ; Priester, Joe ; Shum, Matt ; Wood, Wendy ; Iyer, Ganesh ; Jin, Ginger ; Keniston, Daniel ; Kitayama, Shinobu. In: Customer Needs and Solutions. RePEc:spr:custns:v:2:y:2015:i:4:p:264-276.

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13
62018In Pursuit of Enhanced Customer Retention Management: Review, Key Issues, and Future Directions. (2018). Anderson, Zachery ; Netzer, Oded ; Neslin, Scott A ; Schrift, Rom ; Ascarza, Eva ; Provost, Foster ; Neal, David ; Libai, Barak ; Lemmens, Aurelie ; Gupta, Sunil ; Fader, Peter S. In: Customer Needs and Solutions. RePEc:spr:custns:v:5:y:2018:i:1:d:10.1007_s40547-017-0080-0.

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12
72018Beyond Posted Prices: the Past, Present, and Future of Participative Pricing Mechanisms. (2018). Spann, Martin ; Skiera, Bernd ; Popkowski Leszczyc, Peter ; Zeithammer, Robert ; Thomas, Manoj ; Mak, Vincent ; Koenigsberg, Oded ; Jap, Sandy D ; Haruvy, Ernan ; Bertini, Marco. In: Customer Needs and Solutions. RePEc:spr:custns:v:5:y:2018:i:1:d:10.1007_s40547-017-0082-y.

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10
82015What’s Different About Emerging Markets, and What Does it Mean for Theory and Practice?. (2015). Roberts, John ; Kayande, Ujwal ; Srivastava, Rajendra K. In: Customer Needs and Solutions. RePEc:spr:custns:v:2:y:2015:i:4:p:245-250.

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10
92015Developing Customer Solutions for Subsistence Marketplaces in Emerging Economies: a Bottom–Up 3C (Customer, Community, and Context) Approach. (2015). Venugopal, Srinivas ; Viswanathan, Madhubalan. In: Customer Needs and Solutions. RePEc:spr:custns:v:2:y:2015:i:4:p:325-336.

Full description at Econpapers || Download paper

6
102015Wireless Carriers’ Exclusive Handset Arrangements: an Empirical Look at the iPhone. (2015). Chintagunta, Pradeep ; Zhu, Ting ; Liu, Hongju. In: Customer Needs and Solutions. RePEc:spr:custns:v:2:y:2015:i:2:p:177-190.

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6
112015Enhancing Crowdsourcing Success: the Role of Creative and Deliberate Problem-Solving Styles. (2015). Slotegraaf, Rebecca ; Rindfleisch, Aric ; Mahr, Dominik. In: Customer Needs and Solutions. RePEc:spr:custns:v:2:y:2015:i:3:p:209-221.

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6
122019Technological Workforce and Its Impact on Algorithmic Justice in Politics. (2019). Lee, Kyungwon ; Shafto, Patrick ; Lopez, David ; Williams, Jerome D. In: Customer Needs and Solutions. RePEc:spr:custns:v:6:y:2019:i:3:d:10.1007_s40547-019-00103-3.

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5
132018Everywhere and at All Times: Mobility, Consumer Decision-Making, and Choice. (2018). Li, Beibei ; Chen, Zoey ; Berger, Jonah ; Venkatesan, Rajkumar ; Lurie, Nicholas H ; Sun, Baohong ; Schlosser, Ann E ; Pancras, Joseph ; Packard, Grant ; Muir, David M ; Mason, Charlotte H ; Liu, Hongju. In: Customer Needs and Solutions. RePEc:spr:custns:v:5:y:2018:i:1:d:10.1007_s40547-017-0076-9.

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5
142015Retaining Talented Salespeople. (2015). Lu, Steven ; Bonfrer, Andre ; Voola, Ranjit. In: Customer Needs and Solutions. RePEc:spr:custns:v:2:y:2015:i:2:p:148-164.

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5
152018Emerging Trends in Product Bundling: Investigating Consumer Choice and Firm Behavior. (2018). Cooke, Alan ; Bhargava, Hemant ; Venkatesh, R ; Russell, Gary J ; Pracejus, John ; Rao, Vithala R ; Mehta, Nitin ; Ma, YU ; Levin, Irwin ; Kumar, Nanda ; Kim, Hwang ; Derdenger, Tim. In: Customer Needs and Solutions. RePEc:spr:custns:v:5:y:2018:i:1:d:10.1007_s40547-017-0075-x.

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4
162015Millions of Opportunities: An Agenda for Research in Emerging Markets. (2015). Chandy, Rajesh ; Narasimhan, OM. In: Customer Needs and Solutions. RePEc:spr:custns:v:2:y:2015:i:4:p:251-263.

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4
172019Marketing Scholars and Political Marketing: the Pragmatic and Principled Reasons for Why Marketing Academics Should Research the Use of Marketing in the Political Arena. (2019). Lees-Marshment, Jennifer. In: Customer Needs and Solutions. RePEc:spr:custns:v:6:y:2019:i:3:d:10.1007_s40547-019-0091-0.

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4
182018Understanding Influence of Marketing Thought on Practice: an Analysis of Business Journals Using Textual and Latent Dirichlet Allocation (LDA) Analysis. (2018). Ryoo, Jun Hyun ; Wang, Xin ; Borah, Abhishek. In: Customer Needs and Solutions. RePEc:spr:custns:v:5:y:2018:i:3:d:10.1007_s40547-018-0089-z.

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3
192016Measuring Economic Efficiency in the Motion Picture Industry: a Data Envelopment Analysis Approach. (2016). Hababou, Moez ; Jedidi, Kamel ; Amrouche, Nawel. In: Customer Needs and Solutions. RePEc:spr:custns:v:3:y:2016:i:3:d:10.1007_s40547-016-0069-0.

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3
202015The Long-Term Effect of Multichannel Usage on Sales. (2015). Bilgicer, Tolga ; Jedidi, Kamel ; Lehmann, Donald ; Neslin, Scott. In: Customer Needs and Solutions. RePEc:spr:custns:v:2:y:2015:i:1:p:41-56.

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3
212019Using the Double Transparency of Autonomous Vehicles to Increase Fairness and Social Welfare. (2019). Ding, Min ; Xu, Jie. In: Customer Needs and Solutions. RePEc:spr:custns:v:6:y:2019:i:1:d:10.1007_s40547-019-00093-2.

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3
222017Signaling Success: Word of Mouth as Self-Enhancement. (2017). Godes, David ; Wojnicki, Andrea C. In: Customer Needs and Solutions. RePEc:spr:custns:v:4:y:2017:i:4:d:10.1007_s40547-017-0077-8.

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3
232020Technology-Augmented Choice: How Digital Innovations Are Transforming Consumer Decision Processes. (2020). Ward, Adrian F ; Hildebrand, Christian ; Hadi, Rhonda ; Melumad, Shiri. In: Customer Needs and Solutions. RePEc:spr:custns:v:7:y:2020:i:3:d:10.1007_s40547-020-00107-4.

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2
242016Coordinating R&D, Product Positioning, and Pricing Strategy: A Duopoly Model. (2016). Yeniyurt, Sengun ; Jagpal, Harsharanjeet S ; Wang, Xin ; Xie, Yuying. In: Customer Needs and Solutions. RePEc:spr:custns:v:3:y:2016:i:2:d:10.1007_s40547-015-0063-y.

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2
252018Individuals’ Decisions in the Presence of Multiple Goals. (2018). Swait, Joffre ; Donkers, Bas ; dellaert, benedict ; Chorus, Caspar ; Adamowicz, Wiktor ; Salisbury, Linda Court ; A. A. J. Marley, ; Feinberg, Fred M ; Cherchi, Elisabetta ; Bruch, Elizabeth E ; Arentze, Theo A ; Vic, Wiktor L. In: Customer Needs and Solutions. RePEc:spr:custns:v:5:y:2018:i:1:d:10.1007_s40547-017-0071-1.

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2
262015Online Retailing Paired with Kirana—A Formidable Combination for Emerging Markets. (2015). Rawal, Saurabh ; Sinha, Piyush ; Gokhale, Srikant . In: Customer Needs and Solutions. RePEc:spr:custns:v:2:y:2015:i:4:p:317-324.

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2
272017A Parametric Constrained Segmentation Methodology for Application in Sport Marketing. (2017). Blank, Ashley Stadler ; Chen, Qian ; Desarbo, Wayne S. In: Customer Needs and Solutions. RePEc:spr:custns:v:4:y:2017:i:4:d:10.1007_s40547-017-0086-7.

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2
282019The Consumer Response to Corporate Political Advocacy: a Review and Future Directions. (2019). Weber, T J ; Paharia, Neeru ; Hydock, Chris. In: Customer Needs and Solutions. RePEc:spr:custns:v:6:y:2019:i:3:d:10.1007_s40547-019-00098-x.

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2
292016Maximal or Minimal Differentiation in a Hotelling Market? A Fresh Perspective. (2016). Thomadsen, Raphael ; Soberman, David ; Pazgal, Amit. In: Customer Needs and Solutions. RePEc:spr:custns:v:3:y:2016:i:1:p:42-47.

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2
302017No Man is an Island: the Effect of Social Presence on Negative Word of Mouth Intention in Service Failures. (2017). Alden, Dana L ; Chen, Qimei ; Hu, Miao. In: Customer Needs and Solutions. RePEc:spr:custns:v:4:y:2017:i:4:d:10.1007_s40547-017-0078-7.

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2
312018How Context Affects Choice. (2018). Amir, ON ; Wood, Wendy ; Rooderkerk, Robert P ; Sudhir, K ; Thomadsen, Raphael ; Singh, Vishal ; Sela, Aner ; Liu, Wendy ; John, Leslie ; Hansen, Karsten ; Bollinger, Bryan ; Arora, Neeraj. In: Customer Needs and Solutions. RePEc:spr:custns:v:5:y:2018:i:1:d:10.1007_s40547-017-0084-9.

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2
322015Exploration- and Exploitation-Oriented Marketing Strategies and Sales Growth in Emerging Markets. (2015). Vila, Omar ; Bharadwaj, Sundar ; Bahadir, S. In: Customer Needs and Solutions. RePEc:spr:custns:v:2:y:2015:i:4:p:277-289.

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2
332016Maximal or Minimal Differentiation in a Hotelling Market? A Fresh Perspective. (2016). Pazgal, Amit ; Thomadsen, Raphael ; Soberman, David. In: Customer Needs and Solutions. RePEc:spr:custns:v:3:y:2016:i:1:d:10.1007_s40547-015-0054-z.

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2
342016Satisfaction—Repurchase Intentions Relationship: Exploring the Contingent Roles of Consideration Set Size and Price Consciousness. (2016). Echambadi, Raj ; He, Xin ; Bindroo, Vishal . In: Customer Needs and Solutions. RePEc:spr:custns:v:3:y:2016:i:3:d:10.1007_s40547-016-0067-2.

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1
352017The Product Quality Impact of Aligning Buyer-Supplier Network Structure and Product Architecture: an Empirical Investigation in the Automobile Industry. (2017). Nair, Anand ; Kushwaha, Tarun ; Kalaignanam, Kartik . In: Customer Needs and Solutions. RePEc:spr:custns:v:4:y:2017:i:1:d:10.1007_s40547-017-0074-y.

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1
362015Base + Add-on Pricing in Extremely Competitive Categories. (2015). Papatla, Purushottam ; Guo, Ruijiao . In: Customer Needs and Solutions. RePEc:spr:custns:v:2:y:2015:i:2:p:133-147.

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1
372019On Marketing Strategy in Electoral Politics. (2019). Moorthy, Sridhar. In: Customer Needs and Solutions. RePEc:spr:custns:v:6:y:2019:i:3:d:10.1007_s40547-019-00102-4.

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1
382015CNS as Venture Capitalist. (2015). Ding, Min. In: Customer Needs and Solutions. RePEc:spr:custns:v:2:y:2015:i:1:p:1-4.

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1
392015Trends in Business Markets. (2015). Lilien, Gary ; Grewal, Rajdeep. In: Customer Needs and Solutions. RePEc:spr:custns:v:2:y:2015:i:3:p:191-192.

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1
402018A Factorial Hidden Markov Model for the Analysis of Temporal Change in Choice Models. (2018). , Duncan ; Desarbo, Wayne S ; Kani, Amirali. In: Customer Needs and Solutions. RePEc:spr:custns:v:5:y:2018:i:3:d:10.1007_s40547-018-0088-0.

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1
412020The Impact of Gray Markets on Product Quality and Profitability. (2020). Pazgal, Amit ; Liu, Xueying. In: Customer Needs and Solutions. RePEc:spr:custns:v:7:y:2020:i:3:d:10.1007_s40547-020-00105-6.

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1
422017Fashionable Stereotypes and Evolving Trends in the United Arab Emirates. (2017). Mrad, Mona ; Ramadan, Zahy B. In: Customer Needs and Solutions. RePEc:spr:custns:v:4:y:2017:i:1:d:10.1007_s40547-017-0073-z.

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1
432015Which Modeling Scholars Get Promoted, and How Fast?. (2015). Zamudio, Cesar ; Meng, Meg . In: Customer Needs and Solutions. RePEc:spr:custns:v:2:y:2015:i:1:p:91-104.

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1
442019Empirical Research on Political Marketing: a Selected Review. (2019). Lovett, Mitchell J. In: Customer Needs and Solutions. RePEc:spr:custns:v:6:y:2019:i:3:d:10.1007_s40547-019-00100-6.

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1
452016Hide Supremacy or Admit Inferiority—Market Entry Strategies in Response to Consumer Informational Needs. (2016). Pazgal, Amit ; Lin, Yuanfang. In: Customer Needs and Solutions. RePEc:spr:custns:v:3:y:2016:i:2:d:10.1007_s40547-015-0061-0.

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1
462022Privacy-Centric Digital Advertising: Implications for Research. (2022). Seufert, Eric ; Runge, Julian ; Johnson, Garrett. In: Customer Needs and Solutions. RePEc:spr:custns:v:9:y:2022:i:1:d:10.1007_s40547-022-00125-4.

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1
472015The Multidimensional Nature of Product Perceptions within Asia. (2015). Wang, Luming ; Eckhardt, Giana. In: Customer Needs and Solutions. RePEc:spr:custns:v:2:y:2015:i:4:p:290-301.

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1
482019Examining Brand Strength of Political Candidates: a Performance Premium Approach. (2019). Lewis, Michael ; Schweidel, David A ; Fossen, Beth L. In: Customer Needs and Solutions. RePEc:spr:custns:v:6:y:2019:i:3:d:10.1007_s40547-019-0092-z.

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1
492017Generic and Brand Advertising Strategies Under Inter-Industry Competition. (2017). Krishnamurthy, Sandeep ; Lin, Yuanfang. In: Customer Needs and Solutions. RePEc:spr:custns:v:4:y:2017:i:1:d:10.1007_s40547-017-0070-2.

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1
502015Publication, Citation, Career Development, and Recent Trends: Empirical Evidence for Quantitative Marketing Researchers. (2015). Rajiv, Surendra ; Chu, Junhong ; Jiang, Zhiying. In: Customer Needs and Solutions. RePEc:spr:custns:v:2:y:2015:i:1:p:71-90.

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1
50 most relevant documents in this series (papers most cited in the last two years)
#YearTitleCited
12018Consumer Choice and Autonomy in the Age of Artificial Intelligence and Big Data. (2018). Crum, Alia ; Wertenbroch, Klaus ; Carmon, Ziv ; Andre, Quentin ; Yang, Haiyang ; Weber, Bernd ; Boven, Leaf ; Huber, Joel ; Goldstein, William ; Frank, Douglas. In: Customer Needs and Solutions. RePEc:spr:custns:v:5:y:2018:i:1:d:10.1007_s40547-017-0085-8.

Full description at Econpapers || Download paper

24
22018Sharing Economy: Review of Current Research and Future Directions. (2018). Kopalle, Praveen K ; Jiang, Baojun ; Papatla, Purushottam ; Narasimhan, Chakravarthi ; Zhu, Ting ; Wu, Chunhua ; Subramanian, Upender ; Proserpio, Davide ; Moorthy, Sridhar ; Messinger, Paul R. In: Customer Needs and Solutions. RePEc:spr:custns:v:5:y:2018:i:1:d:10.1007_s40547-017-0079-6.

Full description at Econpapers || Download paper

12
32018In Pursuit of Enhanced Customer Retention Management: Review, Key Issues, and Future Directions. (2018). Anderson, Zachery ; Netzer, Oded ; Neslin, Scott A ; Schrift, Rom ; Ascarza, Eva ; Provost, Foster ; Neal, David ; Libai, Barak ; Lemmens, Aurelie ; Gupta, Sunil ; Fader, Peter S. In: Customer Needs and Solutions. RePEc:spr:custns:v:5:y:2018:i:1:d:10.1007_s40547-017-0080-0.

Full description at Econpapers || Download paper

12
42015An Interdisciplinary Review of Research in Conjoint Analysis: Recent Developments and Directions for Future Research. (2015). Rao, Vithala ; Agarwal, James ; Malhotra, Naresh K. ; Desarbo, Wayne . In: Customer Needs and Solutions. RePEc:spr:custns:v:2:y:2015:i:1:p:19-40.

Full description at Econpapers || Download paper

10
52015Business-to-Business Buying: Challenges and Opportunities. (2015). Jindal, Pranav ; Bharadwaj, Sundar ; Lilien, Gary ; Sridhar, Shrihari ; Grewal, Rajdeep ; Spekman, Robert ; Scheer, Lisa ; Rindfleisch, Aric ; Palmatier, Robert ; Mantrala, Murali ; Lusch, Robert ; Kayande, Ujwal . In: Customer Needs and Solutions. RePEc:spr:custns:v:2:y:2015:i:3:p:193-208.

Full description at Econpapers || Download paper

8
62018Beyond Posted Prices: the Past, Present, and Future of Participative Pricing Mechanisms. (2018). Spann, Martin ; Skiera, Bernd ; Popkowski Leszczyc, Peter ; Zeithammer, Robert ; Thomas, Manoj ; Mak, Vincent ; Koenigsberg, Oded ; Jap, Sandy D ; Haruvy, Ernan ; Bertini, Marco. In: Customer Needs and Solutions. RePEc:spr:custns:v:5:y:2018:i:1:d:10.1007_s40547-017-0082-y.

Full description at Econpapers || Download paper

8
72015What’s Different About Emerging Markets, and What Does it Mean for Theory and Practice?. (2015). Roberts, John ; Kayande, Ujwal ; Srivastava, Rajendra K. In: Customer Needs and Solutions. RePEc:spr:custns:v:2:y:2015:i:4:p:245-250.

Full description at Econpapers || Download paper

7
82019Technological Workforce and Its Impact on Algorithmic Justice in Politics. (2019). Lee, Kyungwon ; Shafto, Patrick ; Lopez, David ; Williams, Jerome D. In: Customer Needs and Solutions. RePEc:spr:custns:v:6:y:2019:i:3:d:10.1007_s40547-019-00103-3.

Full description at Econpapers || Download paper

4
92015Developing Customer Solutions for Subsistence Marketplaces in Emerging Economies: a Bottom–Up 3C (Customer, Community, and Context) Approach. (2015). Venugopal, Srinivas ; Viswanathan, Madhubalan. In: Customer Needs and Solutions. RePEc:spr:custns:v:2:y:2015:i:4:p:325-336.

Full description at Econpapers || Download paper

4
102018Emerging Trends in Product Bundling: Investigating Consumer Choice and Firm Behavior. (2018). Cooke, Alan ; Bhargava, Hemant ; Venkatesh, R ; Russell, Gary J ; Pracejus, John ; Rao, Vithala R ; Mehta, Nitin ; Ma, YU ; Levin, Irwin ; Kumar, Nanda ; Kim, Hwang ; Derdenger, Tim. In: Customer Needs and Solutions. RePEc:spr:custns:v:5:y:2018:i:1:d:10.1007_s40547-017-0075-x.

Full description at Econpapers || Download paper

4
112018Everywhere and at All Times: Mobility, Consumer Decision-Making, and Choice. (2018). Li, Beibei ; Chen, Zoey ; Berger, Jonah ; Venkatesan, Rajkumar ; Lurie, Nicholas H ; Sun, Baohong ; Schlosser, Ann E ; Pancras, Joseph ; Packard, Grant ; Muir, David M ; Mason, Charlotte H ; Liu, Hongju. In: Customer Needs and Solutions. RePEc:spr:custns:v:5:y:2018:i:1:d:10.1007_s40547-017-0076-9.

Full description at Econpapers || Download paper

4
122015Research Opportunities in Emerging Markets: an Inter-disciplinary Perspective from Marketing, Economics, and Psychology. (2015). Mobarak, Ahmed ; Foster, Andrew ; Atkin, David ; Qian, YI ; Sudhir, K ; Tewari, Ishani ; Priester, Joe ; Shum, Matt ; Wood, Wendy ; Iyer, Ganesh ; Jin, Ginger ; Keniston, Daniel ; Kitayama, Shinobu. In: Customer Needs and Solutions. RePEc:spr:custns:v:2:y:2015:i:4:p:264-276.

Full description at Econpapers || Download paper

4
132015Wireless Carriers’ Exclusive Handset Arrangements: an Empirical Look at the iPhone. (2015). Chintagunta, Pradeep ; Zhu, Ting ; Liu, Hongju. In: Customer Needs and Solutions. RePEc:spr:custns:v:2:y:2015:i:2:p:177-190.

Full description at Econpapers || Download paper

4
142017Signaling Success: Word of Mouth as Self-Enhancement. (2017). Godes, David ; Wojnicki, Andrea C. In: Customer Needs and Solutions. RePEc:spr:custns:v:4:y:2017:i:4:d:10.1007_s40547-017-0077-8.

Full description at Econpapers || Download paper

3
152018Understanding Influence of Marketing Thought on Practice: an Analysis of Business Journals Using Textual and Latent Dirichlet Allocation (LDA) Analysis. (2018). Ryoo, Jun Hyun ; Wang, Xin ; Borah, Abhishek. In: Customer Needs and Solutions. RePEc:spr:custns:v:5:y:2018:i:3:d:10.1007_s40547-018-0089-z.

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3
162019Marketing Scholars and Political Marketing: the Pragmatic and Principled Reasons for Why Marketing Academics Should Research the Use of Marketing in the Political Arena. (2019). Lees-Marshment, Jennifer. In: Customer Needs and Solutions. RePEc:spr:custns:v:6:y:2019:i:3:d:10.1007_s40547-019-0091-0.

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172019Using the Double Transparency of Autonomous Vehicles to Increase Fairness and Social Welfare. (2019). Ding, Min ; Xu, Jie. In: Customer Needs and Solutions. RePEc:spr:custns:v:6:y:2019:i:1:d:10.1007_s40547-019-00093-2.

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182016Measuring Economic Efficiency in the Motion Picture Industry: a Data Envelopment Analysis Approach. (2016). Hababou, Moez ; Jedidi, Kamel ; Amrouche, Nawel. In: Customer Needs and Solutions. RePEc:spr:custns:v:3:y:2016:i:3:d:10.1007_s40547-016-0069-0.

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192016Maximal or Minimal Differentiation in a Hotelling Market? A Fresh Perspective. (2016). Thomadsen, Raphael ; Soberman, David ; Pazgal, Amit. In: Customer Needs and Solutions. RePEc:spr:custns:v:3:y:2016:i:1:p:42-47.

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202017A Parametric Constrained Segmentation Methodology for Application in Sport Marketing. (2017). Blank, Ashley Stadler ; Chen, Qian ; Desarbo, Wayne S. In: Customer Needs and Solutions. RePEc:spr:custns:v:4:y:2017:i:4:d:10.1007_s40547-017-0086-7.

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212018Individuals’ Decisions in the Presence of Multiple Goals. (2018). Swait, Joffre ; Donkers, Bas ; dellaert, benedict ; Chorus, Caspar ; Adamowicz, Wiktor ; Salisbury, Linda Court ; A. A. J. Marley, ; Feinberg, Fred M ; Cherchi, Elisabetta ; Bruch, Elizabeth E ; Arentze, Theo A ; Vic, Wiktor L. In: Customer Needs and Solutions. RePEc:spr:custns:v:5:y:2018:i:1:d:10.1007_s40547-017-0071-1.

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222020Technology-Augmented Choice: How Digital Innovations Are Transforming Consumer Decision Processes. (2020). Ward, Adrian F ; Hildebrand, Christian ; Hadi, Rhonda ; Melumad, Shiri. In: Customer Needs and Solutions. RePEc:spr:custns:v:7:y:2020:i:3:d:10.1007_s40547-020-00107-4.

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232015Retaining Talented Salespeople. (2015). Lu, Steven ; Bonfrer, Andre ; Voola, Ranjit. In: Customer Needs and Solutions. RePEc:spr:custns:v:2:y:2015:i:2:p:148-164.

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242015Online Retailing Paired with Kirana—A Formidable Combination for Emerging Markets. (2015). Rawal, Saurabh ; Sinha, Piyush ; Gokhale, Srikant . In: Customer Needs and Solutions. RePEc:spr:custns:v:2:y:2015:i:4:p:317-324.

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252015Enhancing Crowdsourcing Success: the Role of Creative and Deliberate Problem-Solving Styles. (2015). Slotegraaf, Rebecca ; Rindfleisch, Aric ; Mahr, Dominik. In: Customer Needs and Solutions. RePEc:spr:custns:v:2:y:2015:i:3:p:209-221.

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262015Exploration- and Exploitation-Oriented Marketing Strategies and Sales Growth in Emerging Markets. (2015). Vila, Omar ; Bharadwaj, Sundar ; Bahadir, S. In: Customer Needs and Solutions. RePEc:spr:custns:v:2:y:2015:i:4:p:277-289.

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272019The Consumer Response to Corporate Political Advocacy: a Review and Future Directions. (2019). Weber, T J ; Paharia, Neeru ; Hydock, Chris. In: Customer Needs and Solutions. RePEc:spr:custns:v:6:y:2019:i:3:d:10.1007_s40547-019-00098-x.

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282017No Man is an Island: the Effect of Social Presence on Negative Word of Mouth Intention in Service Failures. (2017). Alden, Dana L ; Chen, Qimei ; Hu, Miao. In: Customer Needs and Solutions. RePEc:spr:custns:v:4:y:2017:i:4:d:10.1007_s40547-017-0078-7.

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292016Maximal or Minimal Differentiation in a Hotelling Market? A Fresh Perspective. (2016). Pazgal, Amit ; Thomadsen, Raphael ; Soberman, David. In: Customer Needs and Solutions. RePEc:spr:custns:v:3:y:2016:i:1:d:10.1007_s40547-015-0054-z.

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302015The Long-Term Effect of Multichannel Usage on Sales. (2015). Bilgicer, Tolga ; Jedidi, Kamel ; Lehmann, Donald ; Neslin, Scott. In: Customer Needs and Solutions. RePEc:spr:custns:v:2:y:2015:i:1:p:41-56.

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Citing documents used to compute impact factor: 6
YearTitle
2021Creating a world where anyone can belong anywhere: Consumer equality in the sharing economy. (2021). Williams, Jerome D ; Hakstian, Anne-Marie ; Lee, Kyungwon. In: Journal of Business Research. RePEc:eee:jbrese:v:130:y:2021:i:c:p:221-231.

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2021The role of machine learning analytics and metrics in retailing research. (2021). Kopalle, Praveen K ; Bendle, Neil ; Ryoo, Jun Hyun ; Wang, Xin. In: Journal of Retailing. RePEc:eee:jouret:v:97:y:2021:i:4:p:658-675.

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2021Political Relationship Marketing: An Examination of Internal Relationship Management in Ghanaian Political Parties. (2021). Nnindini, Sayibu Ibrahim ; Mensah, Kobby. In: Information Management and Business Review. RePEc:rnd:arimbr:v:13:y:2021:i:3:p:30-40.

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2021Technology-Augmented Choice: How Digital Innovations Are Transforming Consumer Decision Processes. (2021). Ward, Adrian F ; Hildebrand, Christian ; Hadi, Rhonda ; Melumad, Shiri. In: Customer Needs and Solutions. RePEc:spr:custns:v:7:y:2021:i:3:d:10.1007_s40547-020-00107-4.

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2021A Two-Stage Authorship Attribution Method Using Text and Structured Data for De-Anonymizing User-Generated Content. (2021). Mankad, Shawn ; Schneider, Matthew J. In: Customer Needs and Solutions. RePEc:spr:custns:v:8:y:2021:i:3:d:10.1007_s40547-021-00116-x.

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2021Conversational robo advisors as surrogates of trust: onboarding experience, firm perception, and consumer financial decision making. (2021). Bergner, Anouk ; Hildebrand, Christian. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:49:y:2021:i:4:d:10.1007_s11747-020-00753-z.

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Recent citations
Recent citations received in 2021
YearCiting document

Recent citations received in 2020
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2020Voice analytics in business research: Conceptual foundations, acoustic feature extraction, and applications. (2020). Efthymiou, Fotis ; Hildebrand, Christian ; Novak, Thomas P ; Hoffman, Donna L ; Hampton, William H ; Busquet, Francesc. In: Journal of Business Research. RePEc:eee:jbrese:v:121:y:2020:i:c:p:364-374.

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Recent citations received in 2019
YearCiting document
2019Marketing and Politics: Strange Bedfellows no More. (2019). Bendle, Neil ; Schweidel, David A. In: Customer Needs and Solutions. RePEc:spr:custns:v:6:y:2019:i:3:d:10.1007_s40547-019-00104-2.

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Recent citations received in 2018
YearCiting document
2018Collaborative consumption as C2C trading: Analyzing the effects of materialism and price consciousness. (2018). Lindblom, Arto ; Wechtler, Heidi. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:44:y:2018:i:c:p:244-252.

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2018A novel architecture to monetize digital offerings. (2018). Bertini, Marco ; Reisman, Richard. In: Journal of Revenue and Pricing Management. RePEc:pal:jorapm:v:17:y:2018:i:6:d:10.1057_s41272-018-0143-3.

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