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International Journal of Service Science, Management, Engineering, and Technology (IJSSMET) / IGI Global

0.06

Impact Factor

0.04

5-Years IF

2

5-Years H index

Main indicators

Raw data

IF AIF IF5 DOC CDO CCU CIF CIT D2Y C2Y D5Y C5Y %SC CiY II AII
19900.1000 (%)0.04
19910.1000 (%)0.04
19920.09000 (%)0.04
19930.11000 (%)0.05
19940.12000 (%)0.04
19950.19000 (%)0.07
19960.23000 (%)0.09
19970.26000 (%)0.09
19980.28000 (%)0.1
19990.32000 (%)0.13
20000.39000 (%)0.15
20010.39000 (%)0.14
20020.4000 (%)0.17
20030.43000 (%)0.18
20040.48000 (%)0.19
20050.52000 (%)0.2
20060.51000 (%)0.2
20070.45000 (%)0.18
20080.48000 (%)0.2
20090.49000 (%)0.19
20100.462020100 (%)0.17
20110.49214142020 (%)0.19
20120.050.520.05185920.035412412 (%)0.19
20130.5819783959 (%)0.2
20140.030.60.01199710.01371781 (%)0.2
20150.610.031711430.0338973 (%)0.19
20160.680.011713110.01236941 (%)0.2
20170.060.730.04513640.03342904 (%)0.22
IF: Impact Factor: C2Y / D2Y
AIF: Average Impact Factor for series in RePEc in year y
IF5: Impact Factor: C5Y / D5Y
DOC: Number of documents published in year y
CDO: Cumulative number of documents published until year y
CCU: Cumulative number of citations to papers published until year y
CIF: Cumulative impact factor
CIT: Number of citations to papers published in year y
D2Y: Number of articles published in y-1 plus y-2
C2Y: Cites in y to articles published in y-1 plus y-2
D5Y: Number of articles published in y-1 until y-5
C5Y: Cites in y to articles published in y-1 until y-5
%SC: Percentage of selft citations in y to articles published in y-1 plus y-2
CiY: Cites in year y to documents published in year y
II: Immediacy Index: CiY / Documents.
AII: Average Immediacy Index for series in RePEc in year y

 

50 most cited documents in this series:

#YearTitleCited
12012Toward a Service (Eco)Systems Perspective on Value Creation. (2012). Wieland, Heiko ; Vargo, Stephen L ; Lusch, Robert F ; Polese, Francesco. In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:3:y:2012:i:3:p:12-25.

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2
22011A Modeling Framework for Analyzing the Viability of Service Systems. (2011). Golnam, Arash ; Wegmann, Alain ; Regev, Gil . In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:2:y:2011:i:3:p:51-64.

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2
32012Value, Variety and Viability: New Business Models for Co-Creation in Outcome-based Contracts. (2012). Briscoe, Gerard ; Ng, Irene. In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:3:y:2012:i:3:p:26-48.

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2
42010A Structured Test Approach for Service Concepts. (2010). Meiren, Thomas ; Burger, Thomas ; Kim, Kwang-Jae. In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:1:y:2010:i:4:p:12-21.

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1
52016An Empirical Study to Evaluation of Customer Acquisition Processes on Customer Satisfaction. (2016). Al Hawari, Samer ; Hunaiti, Hana ; Alryalat, Haroun ; Alhawari, Samer . In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:7:y:2016:i:4:p:1-20.

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1
62011A Method for the Management of Service Innovation Projects in Mature Organizations. (2011). Schindlholzer, Bernhard ; Brenner, Walter ; Uebernickel, Falk. In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:2:y:2011:i:4:p:25-41.

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1
72016The Role of OSS in Development of Software Industry in Developing Countries with Weak Intellectual Property Rights. (2016). Saghafi, Fatemeh ; Ghazinoory, Sepehr ; Dastranj, Nasrin ; Rad, Mona Rashidi ; Rashidirad, Mona . In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:7:y:2016:i:1:p:61-78.

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1
82012Typology for Modular Service Design: Review of Literature. (2012). Tuunanen, Tuure ; Merisalo-Rantanen, Hilkka ; Bask, Anu. In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:3:y:2012:i:3:p:99-112.

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1
92011Value-Adding to Public Services Through the Adoption of Lean Thinking. (2011). , Ayham ; Backhouse, Chris J. In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:2:y:2011:i:3:p:33-50.

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1

50 most relevant documents in this series (papers most cited in the last two years)

#YearTitleCited
12012Toward a Service (Eco)Systems Perspective on Value Creation. (2012). Wieland, Heiko ; Vargo, Stephen L ; Lusch, Robert F ; Polese, Francesco. In: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET). RePEc:igg:jssmet:v:3:y:2012:i:3:p:12-25.

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2

Citing documents used to compute impact factor 2:

YearTitle
2017A New Model for Integrating Phases of Decision-Making and Knowledge Base for Improving Customer Satisfaction. (2017). Hadi, Wa'El. In: Journal of Information & Knowledge Management (JIKM). RePEc:wsi:jikmxx:v:16:y:2017:i:03:n:s0219649217500253.

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2017Examining effective factors in initial acceptance of high-tech localized technologies: Xamin, Iranian localized operating system. (2017). Saghafi, Fatemeh ; Aslani, Alireza ; Moghaddam, Ehsan Noorzad . In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:122:y:2017:i:c:p:275-288.

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Recent citations (cites in year: CiY)

Recent citations received in 2016
YearCiting document

Warning!! This is still an experimental service. The results of this service should be interpreted with care, especially in research assessment exercises. The processing of documents is automatic. There still are errors and omissions in the identification of references. We are working to improve the software to increase the accuracy of the results.

Source data used to compute the impact factor of RePEc series.

CitEc is a RePEc service, providing citation data for Economics since 2001. Sponsored by INOMICS. Last updated December, 2th 2018. Contact: CitEc Team