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Citation Profile [Updated: 2023-11-03 08:28:08]
5 Years H Index
3
Impact Factor (IF)
0.09
5 Years IF
0.08
Data available in this report

[Raw data] [50 most cited papers] [50 most relevant papers] [cites used to compute IF] [Recent citations ][Frequent citing series ] [more data in EconPapers] [trace new citations] [Missing citations? Add them now] [Incorrect content? Let us know]

Main indicators
Raw Data

 

IF AIF CIF IF5 DOC CDO CIT NCI CCU D2Y C2Y D5Y C5Y SC %SC CiY II AII
2009 0 0.47 0.05 0 21 21 22 1 1 0 0 0 1 0.05 0.24
2010 0.05 0.48 0.03 0.05 19 40 3 1 2 21 1 21 1 0 0 0.21
2011 0.05 0.52 0.03 0.05 19 59 7 2 4 40 2 40 2 0 0 0.24
2012 0.03 0.52 0.01 0.02 21 80 3 1 5 38 1 59 1 0 0 0.22
2013 0.05 0.56 0.04 0.05 22 102 4 4 9 40 2 80 4 0 0 0.24
2014 0.02 0.55 0.02 0.03 20 122 14 3 12 43 1 102 3 0 0 0.23
2015 0.05 0.55 0.02 0.03 17 139 6 3 15 42 2 101 3 0 0 0.23
2016 0.03 0.53 0.01 0.01 21 160 7 2 17 37 1 99 1 0 0 0.21
2017 0.05 0.54 0.06 0.05 19 179 5 10 27 38 2 101 5 0 0 0.22
2018 0.05 0.56 0.05 0.05 19 198 3 10 37 40 2 99 5 0 1 0.05 0.24
2019 0.03 0.58 0.03 0.05 21 219 9 7 44 38 1 96 5 0 0 0.23
2020 0.08 0.7 0.05 0.06 24 243 5 12 56 40 3 97 6 0 0 0.33
2021 0.13 0.87 0.09 0.11 20 263 2 24 80 45 6 104 11 0 2 0.1 0.32
2022 0.09 1 0.06 0.08 20 283 1 18 98 44 4 103 8 2 11.1 2 0.1 0.31
IF: Two years Impact Factor: C2Y / D2Y
AIF: Average Impact Factor for all series in RePEc in year y
CIF: Cumulative impact factor
IF5: Five years Impact Factor: C5Y / D5Y
DOC: Number of documents published in year y
CDO: Cumulative number of documents published until year y
CIT: Number of citations to papers published in year y
NCI: Number of citations in year y
CCU: Cumulative number of citations to papers published until year y
D2Y: Number of articles published in y-1 plus y-2
C2Y: Cites in y to articles published in y-1 plus y-2
D5Y: Number of articles published in y-1 until y-5
C5Y: Cites in y to articles published in y-1 until y-5
SC: selft citations in y to articles published in y-1 plus y-2
%SC: Percentage of selft citations in y to articles published in y-1 plus y-2
CiY: Cites in year y to documents published in year y
II: Immediacy Index: CiY / Documents.
AII: Average Immediacy Index for series in RePEc in year y
50 most cited documents in this series
#YearTitleCited
12014The Determinants of Health Expenditures in Tunisia: An ARDL Bounds Testing Approach. (2014). Abednnadher, Chokri ; Chaabouni, Sami . In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:6:y:2014:i:4:p:60-72.

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12
22009Service Science, Management, Engineering, and Design (SSMED): An Emerging Discipline - Outline & References. (2009). Spohrer, Jim ; Kwan, Stephen K.. In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:1:y:2009:i:3:p:1-31.

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12
32009Adoption Factors of Mobile Services. (2009). Kargin, Banu ; Daim, Tugrul ; Basoglu, Nuri. In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:1:y:2009:i:1:p:15-34.

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8
42013Entrepreneurial Intentions among Higher Education Students in Finland and Spain: Developing and Piloting a Survey Instrument. (2013). Blesa, Andreu ; Joensuu, Sanna ; Ripolles, Maria ; Ristimki, Kari ; Tornikoski, Erno ; VARAMKI, ELINA. In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:5:y:2013:i:4:p:1-16.

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3
52011A Simulation Study to Derive the Optimal Cycle Length for Feeder Transit Services. (2011). Shen, Chung-Wei ; Chandra, Shailesh ; Quadrifoglio, Luca . In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:3:y:2011:i:3:p:27-46.

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3
62014Journal Rankings: Comparing Reputation, Citation and Acceptance Rates. (2014). Cahn, Susanna E.. In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:6:y:2014:i:4:p:92-103.

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3
72010Exploring the Adoption of Technology Driven Services in the Healthcare Industry. (2010). Basoglu, Nuri A. ; Topacan, Umit ; Daim, Tugrul U.. In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:2:y:2010:i:1:p:71-93.

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3
82017Game-Based Accounting Learning: The Impact of Games in Learning Introductory Accounting. (2017). Shah, Kavita A. In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:9:y:2017:i:4:p:21-29.

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2
92016Impact of Social CRM Capabilities on Firm Performance: Examining the Mediating Role of Co-Created Customer Experience. (2016). Goyal, Praveen ; Rahman, Zillur ; Yadav, Mayank ; Kamboj, Shampy. In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:8:y:2016:i:4:p:1-16.

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2
102020A Simulation-Based Planning Methodology for Decreasing Patient Waiting Times in Pure Walk-In Clinics. (2020). Novoa, Clara ; Anandhan, Vivekanand ; Perez, Eduardo. In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:12:y:2020:i:3:p:34-54.

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2
112009IT Service Departments Struggle to Adopt a Service-Oriented Philosophy. (2009). Cater-Steel, Aileen . In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:1:y:2009:i:2:p:69-77.

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2
122012Developing and Prioritizing Measures of Emotional Capital in Public Service Organizations. (2012). Liu, Chung-Chu ; Jason C. H. Chen, ; Jason C. H. Chen, . In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:4:y:2012:i:3:p:52-60.

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2
132019Machine Learning for Emergency Department Management. (2019). Chaabane, Sondes ; Atmani, Baghdad ; Kadri, Farid ; Benbelkacem, Sofia. In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:11:y:2019:i:3:p:19-36.

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2
142016Task-Technology Fit Assessment of Cloud-Based Collaborative Learning Technologies. (2016). Yadegaridehkordi, Elaheh ; Ahmad, Norasnita ; Iahad, Noorminshah A. In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:8:y:2016:i:3:p:58-73.

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2
152021Formation of Sustainable Competitiveness of Enterprises on Soils of Different Quality. (2021). Kucher, Anatolii ; Dudych, Lesia ; Taratula, Ruslana . In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:13:y:2021:i:3:p:49-64.

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2
162011Sustainability in Service Operations. (2011). Bahaudin G. M ujtaba, ; Wolf, Frank ; Mujtaba, Bahaudin G.. In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:3:y:2011:i:1:p:1-20.

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2
172015Electronic Payment Adoption in the Banking Sector of Low-Income Countries. (2015). Alemu, Teshome ; Negash, Solomon ; Bandyopadhyay, Tridib. In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:7:y:2015:i:4:p:27-47.

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2
182011Service Platform Development: Comparison of Two E-Services Platforms. (2011). Lin, Linda ; Daim, Tugrul ; Brand, Marius . In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:3:y:2011:i:2:p:57-75.

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1
192019Visual Analytics Adoption in Business Enterprises: An Integrated Model of Technology Acceptance and Task-Technology Fit. (2019). Daradkeh, Mohammad. In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:11:y:2019:i:1:p:68-89.

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1
202016Associating Searching on Search Engines to Subsequent Searching on Sites. (2016). Ortiz-Cordova, Adan ; Jansen, Bernard J. In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:8:y:2016:i:2:p:30-43.

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1
212020Understanding the Effects of Internet Usage Behavior on eWOM. (2020). Rasool, Hassan ; Sardar, Taiba ; Tanveer, Yasir ; Akram, Umair ; Jianqiu, Zeng ; Bilal, Muhammad. In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:12:y:2020:i:3:p:93-113.

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1
222012Innovative IC Framework in the Non-Profit Sector. (2012). Bronzetti, Giovanni ; Rija, Maurizio . In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:4:y:2012:i:4:p:62-73.

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1
232018Identifying and Ranking Influencing Factors in Using RFID Technology in Tourism Industry via the Use of Structural Equation Modeling. (2018). Anari, Maryam Saberi ; Mahmoudinia, Mahboubeh ; Honarzade, Mahdie. In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:10:y:2018:i:4:p:1-20.

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1
242015Socio-Economic Correlates of Information Security Threats and Controls in Global Financial Services Industry: An Analysis. (2015). Ifinedo, Princely. In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:7:y:2015:i:2:p:54-70.

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1
252019An Innovative Management Perspective for Organizations through a Reputation Intelligence Management Model. (2019). Ignacio-Pelaez, Jose ; Casado-Molina, Ana Maria ; Quiterio, Celia Maria. In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:11:y:2019:i:4:p:1-20.

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1
262022Factors Driving the Purchase of Mobile Phone Top-Ups Services on Social Commerce Based on a Modified UTAUT Theory. (2022). Mwakapesa, Deborah Simon ; Fang, Ziyang ; Mensah, Isaac Kofi ; Liu, Yijun. In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:14:y:2022:i:1:p:1-21.

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1
272011The Influence of Travel Experience on Mature Travelers’ Quality of Life. (2011). Zhou, Bin ; Wang, Yawei ; McGuire, Francis A.. In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:3:y:2011:i:1:p:52-64.

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1
282019A Review of Factors Influencing Customer Acceptance of Internet of Things Services. (2019). Ahmad, Mohd Sharifuddin ; Mahmoud, Moamin A ; Al-Momani, Adai Mohammad. In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:11:y:2019:i:1:p:54-67.

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1
292016TQM Practices in Public Sector: Case of Finnish Healthcare Organizations. (2016). Ajmal, Mian M ; Sandhu, Maqsood Ahmad ; Helo, Petri T ; Tuomi, Ville. In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:8:y:2016:i:1:p:34-44.

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1
302017Antecedents and Consequences of Customer Brand Engagement: An Empirical Study in the Mobile Headset Category. (2017). Roy, Souvik ; Mandal, Santanu. In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:9:y:2017:i:3:p:58-77.

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1
312018Service Oriented Architecture (SOA) Implementation: Success Factors and Realized Benefits. (2018). Yoon, Tom ; Jeong, Bong-Keun. In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:10:y:2018:i:2:p:1-21.

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1
322015Bill of Services (BOS): A Managing Tool for Service Organizations. (2015). Vitner, Gad . In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:7:y:2015:i:2:p:18-36.

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1
332013Main Differentiating Issues in Aligning Information Systems with Business Performance. (2013). Fernandes, Silvia C.. In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:5:y:2013:i:2:p:17-29.

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1
342019Influences and Intention of Consumers Online Shopping Decision: Jordan as a Case. (2019). al Azzam, Murad ; Moh, Radwan. In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:11:y:2019:i:1:p:40-53.

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1
352020Examining the Channel Choice of Experience-Oriented Customers in Omni-Channel Retailing. (2020). Deng, Nianqi ; Zhao, Wenyu. In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:12:y:2020:i:1:p:16-27.

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1
362017Measuring Service Utilities in Service Value Networks. (2017). Ren, Jinluan ; Xing, Ruben ; Liu, Lihua ; Zhao, Liping. In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:9:y:2017:i:2:p:1-26.

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1
372009A Value-Satisfaction Taxonomy of IS Effectiveness (VSTISE): A Case Study of User Satisfaction with IS and User-Perceived Value of IS. (2009). Murphy, Kenneth E. ; Levy, Yair ; Zanakis, Stelios H.. In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:1:y:2009:i:1:p:93-118.

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1
382018Knowledge Management Models: A Summative Review. (2018). Sensuse, Dana Indra ; Cahyaningsih, Elin . In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:10:y:2018:i:1:p:71-100.

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1
392015Value-Oriented Specification of Service Systems: Modeling the Contribution Perspective of Enterprise Networks. (2015). Aveiro, David ; Tribolet, Jos ; Pombinho, Joo . In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:7:y:2015:i:1:p:60-81.

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1
402019Factors of Usage Evaluation for a Tax Information System. (2019). Perdiki, Fotini ; Kontogiannis, Sotirios ; Petasakis, Ioannis ; Valsamidis, Stavros Ioannis. In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:11:y:2019:i:3:p:1-18.

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1
412016A Social-Exchange Perspective on Supply Chain Innovation. (2016). Mandal, Santanu. In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:8:y:2016:i:3:p:36-57.

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1
422021Understanding Users Switching Between Social Media Platforms: A PPM Perspective. (2021). Zhou, Tao. In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:13:y:2021:i:1:p:54-67.

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1
432010Temporal Aspects of Information Technology Use: Increasing Shift Work Effectiveness. (2010). Hauck, Roslin V. ; Weisband, Suzanne P. ; Sherry M. B. Thatcher, . In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:2:y:2010:i:2:p:1-18.

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1
442013Machine Learning Techniques Applied to Profile Mobile Banking Users in India. (2013). Veranna, D. ; Ravi, V. ; Reddy, Sridharan G. ; Carr, M.. In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:5:y:2013:i:1:p:82-92.

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1
452019SOA Adoption Factors in E-Banking: An Empirical Analysis from the Practical Perspective. (2019). Shafahi, Sara ; Shokohyar, Sajjad ; Siadat, Seyed Hossein . In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:11:y:2019:i:1:p:25-39.

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1
462015The Interactions between Information and Communication Technologies and Innovation in Services: A Conceptual Typology. (2015). Nardelli, Giulia. In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:7:y:2015:i:3:p:15-39.

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1
472020Organizational Intrapreneurship Policy, Entrepreneur Subjectivity, and Employees Intrapreneurship Activity. (2020). Hui, DU ; He, Qin . In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:12:y:2020:i:1:p:1-15.

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1
482017An Empirical Study of the Balanced Scorecard Model: Evidence from Bangladesh. (2017). Nisha, Nabila. In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:9:y:2017:i:1:p:68-84.

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1
492018Efficiency Analysis of the U.S. Publicly Held Insurance Industry: A Two-Stage Efficiency Model. (2018). Copeland, Mary Kay ; Cabanda, Emilyn . In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:10:y:2018:i:1:p:1-15.

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1
502011Demand Analysis by Modeling Choice of Internet Access and IP Telephony. (2011). Bolduc, Denis ; Inoue, Akiya ; Kurosawa, Takeshi ; Iwashita, Motoi ; Ben-Akiva, Moshe ; Nishimatsu, Ken . In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:3:y:2011:i:3:p:1-26.

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1
50 most relevant documents in this series (papers most cited in the last two years)
#YearTitleCited
12014The Determinants of Health Expenditures in Tunisia: An ARDL Bounds Testing Approach. (2014). Abednnadher, Chokri ; Chaabouni, Sami . In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:6:y:2014:i:4:p:60-72.

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5
22010Exploring the Adoption of Technology Driven Services in the Healthcare Industry. (2010). Basoglu, Nuri A. ; Topacan, Umit ; Daim, Tugrul U.. In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:2:y:2010:i:1:p:71-93.

Full description at Econpapers || Download paper

2
32009Adoption Factors of Mobile Services. (2009). Kargin, Banu ; Daim, Tugrul ; Basoglu, Nuri. In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:1:y:2009:i:1:p:15-34.

Full description at Econpapers || Download paper

2
42009Service Science, Management, Engineering, and Design (SSMED): An Emerging Discipline - Outline & References. (2009). Spohrer, Jim ; Kwan, Stephen K.. In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:1:y:2009:i:3:p:1-31.

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2
52021Formation of Sustainable Competitiveness of Enterprises on Soils of Different Quality. (2021). Kucher, Anatolii ; Dudych, Lesia ; Taratula, Ruslana . In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:13:y:2021:i:3:p:49-64.

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2
62020A Simulation-Based Planning Methodology for Decreasing Patient Waiting Times in Pure Walk-In Clinics. (2020). Novoa, Clara ; Anandhan, Vivekanand ; Perez, Eduardo. In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:12:y:2020:i:3:p:34-54.

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2
72012Developing and Prioritizing Measures of Emotional Capital in Public Service Organizations. (2012). Liu, Chung-Chu ; Jason C. H. Chen, ; Jason C. H. Chen, . In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:4:y:2012:i:3:p:52-60.

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2
Citing documents used to compute impact factor: 4
YearTitle
2022Exploring customers’ likeliness to use e-service touchpoints in brick and mortar retail. (2022). Becker, Jorg ; Hoffmeister, Benedikt ; Niemann, Marco ; Betzing, Jan H ; Barann, Benjamin. In: Electronic Markets. RePEc:spr:elmark:v:32:y:2022:i:2:d:10.1007_s12525-020-00445-0.

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2022An Appointment Planning Algorithm for Reducing Patient Check-In Waiting Times in Multispecialty Outpatient Clinics. (2022). Perez, Eduardo. In: SN Operations Research Forum. RePEc:spr:snopef:v:3:y:2022:i:3:d:10.1007_s43069-022-00165-5.

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2022Platform trust in C2C e-commerce platform: the sellers’ cultural perspective. (2022). Wu, Harris ; Qin, Liangjuan ; Zhang, LI ; Qu, Qixing. In: Information Technology and Management. RePEc:spr:infotm:v:23:y:2022:i:4:d:10.1007_s10799-021-00349-1.

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2022Economic-mathematical model of enterprise profit maximization in the system of sustainable development values. (2022). Zanevskyy, Ihor ; Tsyuh, Svyatoslav ; Pavlenchyk, Nataliia ; Skrynkovskyy, Ruslan. In: Agricultural and Resource Economics: International Scientific E-Journal. RePEc:ags:areint:330357.

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Recent citations
Recent citations received in 2022

YearCiting document
2022Social Commerce Acceptance after Post COVID-19 Pandemic in Saudi Women Customers: A Multi-Group Analysis of Customer Age. (2022). Kang, Kyeong ; Andijani, Abdulrahman. In: Sustainability. RePEc:gam:jsusta:v:14:y:2022:i:16:p:10213-:d:890392.

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2022Feature Engineering for Quantitative Analysis of Cultural Evolution. (2022). Celli, Fabio. In: SocArXiv. RePEc:osf:socarx:aj8xk.

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Recent citations received in 2021

YearCiting document
2021Increasing the competitiveness of enterprises based on the use of marketing management tools. (2021). Pawlowski, Grzegorz ; Skrynkovskyy, Ruslan ; Pavlenchyk, Anatoli ; Horbonos, Fedir. In: Agricultural and Resource Economics: International Scientific E-Journal. RePEc:ags:areint:314165.

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2021Customers’ Intentions to Switch to Internet-Only Banks: Perspective of the Push-Pull-Mooring Model. (2021). Lim, Dongsup ; Yoon, Cheolho. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:14:p:8062-:d:597196.

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Recent citations received in 2020

YearCiting document

Recent citations received in 2019

YearCiting document