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International Journal of Services and Operations Management / Inderscience Enterprises Ltd

Citation Profile [Updated: 2024-12-09 13:41:37]
5 Years H Index
7
Impact Factor (IF)
0.05
5 Years IF
0.07
Data available in this report

[Raw data] [50 most cited papers] [50 most relevant papers] [cites used to compute IF] [Recent citations ][Frequent citing series ] [more data in EconPapers] [trace new citations] [Missing citations? Add them now] [Incorrect content? Let us know]

Main indicators
Raw Data

 

IF AIF CIF IF5 DOC CDO CIT NCI CCU D2Y C2Y D5Y C5Y SC %SC CiY II AII
2005 0 0.51 0 0 25 25 23 0 0 0 0 0 0.24
2006 0.04 0.51 0.04 0.04 22 47 8 2 2 25 1 25 1 0 0 0.23
2007 0.02 0.47 0.04 0.02 26 73 26 2 5 47 1 47 1 0 1 0.04 0.2
2008 0 0.49 0 0 37 110 37 5 48 73 0 0 0.23
2009 0.02 0.48 0.01 0.01 39 149 38 1 6 63 1 110 1 0 0 0.24
2010 0.05 0.49 0.03 0.04 49 198 27 6 12 76 4 149 6 0 0 0.21
2011 0.05 0.52 0.03 0.03 72 270 68 7 19 88 4 173 5 0 0 0.24
2012 0.01 0.52 0.04 0.03 71 341 75 14 33 121 1 223 7 0 0 0.22
2013 0.03 0.56 0.04 0.04 75 416 66 17 50 143 4 268 11 0 0 0.24
2014 0.01 0.55 0.02 0.03 71 487 57 11 61 146 1 306 9 0 0 0.23
2015 0.06 0.55 0.04 0.04 75 562 64 20 81 146 9 338 12 0 0 0.23
2016 0.05 0.53 0.08 0.07 74 636 55 54 135 146 7 364 27 17 31.5 0 0.21
2017 0.07 0.54 0.06 0.05 75 711 35 41 176 149 11 366 20 0 2 0.03 0.22
2018 0.06 0.55 0.08 0.06 78 789 47 61 237 149 9 370 23 0 2 0.03 0.23
2019 0.06 0.57 0.09 0.1 77 866 37 78 315 153 9 373 37 0 0 0.23
2020 0.09 0.68 0.08 0.08 78 944 24 77 392 155 14 379 32 0 2 0.03 0.32
2021 0.08 0.8 0.09 0.09 76 1020 7 92 484 155 12 382 36 0 0 0.29
2022 0.07 0.84 0.12 0.12 80 1100 10 128 612 154 11 384 45 0 0 0.25
2023 0.05 0.86 0.06 0.07 71 1171 5 75 687 156 8 389 27 0 2 0.03 0.25
IF: Two years Impact Factor: C2Y / D2Y
AIF: Average Impact Factor for all series in RePEc in year y
CIF: Cumulative impact factor
IF5: Five years Impact Factor: C5Y / D5Y
DOC: Number of documents published in year y
CDO: Cumulative number of documents published until year y
CIT: Number of citations to papers published in year y
NCI: Number of citations in year y
CCU: Cumulative number of citations to papers published until year y
D2Y: Number of articles published in y-1 plus y-2
C2Y: Cites in y to articles published in y-1 plus y-2
D5Y: Number of articles published in y-1 until y-5
C5Y: Cites in y to articles published in y-1 until y-5
SC: selft citations in y to articles published in y-1 plus y-2
%SC: Percentage of selft citations in y to articles published in y-1 plus y-2
CiY: Cites in year y to documents published in year y
II: Immediacy Index: CiY / Documents.
AII: Average Immediacy Index for series in RePEc in year y
50 most cited documents in this series
#YearTitleCited
12014Mechanics of humanitarian supply chain agility and resilience and its empirical validation. (2014). Dubey, Rameshwar ; Venkatesh, V G ; Aital, Padmanabha ; Ali, Sadia Samar . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:17:y:2014:i:4:p:367-384.

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17
22007Rapid manufacturing: impact on supply chain methodologies and practice. (2007). Tuck, Christopher ; Burns, Neil ; Hague, Richard. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:3:y:2007:i:1:p:1-22.

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12
32012Humanitarian supply chain management: a critical review. (2012). John, Lijo ; Sridharan, R ; Ramesh, A. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:13:y:2012:i:4:p:498-524.

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12
42005Dynamic analysis of the Newsboy model with early purchase commitments. (2005). Chen, Hairong ; Parlar, Mahmut. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:1:y:2005:i:1:p:56-74.

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12
52011An economic production quantity model with stochastic demand in an imperfect production system. (2011). Sarkar, Biswajit ; Chaudhuri, Kripasindhu ; Sana, Shib Sankar. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:9:y:2011:i:3:p:259-283.

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10
62011What is the right cash conversion cycle for your supply chain?. (2011). Grosse-Ruyken, Pan Theo ; Jonke, Ruben ; Wagner, Stephan M. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:10:y:2011:i:1:p:13-29.

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10
72011Green Supply Chain Management orientation and firm performance: evidence from South Korea. (2011). Kim, Jin Hwan ; Roh, James Jungbae ; Youn, Sunhee . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:8:y:2011:i:3:p:283-304.

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8
82019Drivers of supply chain transparency and its effects on performance measures in the automotive industry: case of a developing country. (2019). Omar, Mohammad ; Ahmed, Waqar . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:33:y:2019:i:2:p:159-186.

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7
92008A Data Envelopment Analysis for establishing the financial benchmark of Korean hotels. (2008). Min, Hokey ; Kim, Joungman ; Joo, Seong Jong . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:4:y:2008:i:2:p:201-217.

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7
102008Challenges and strategies for competitiveness of SMEs: a case study in the Indian context. (2008). Singh, Rajesh K ; Deshmukh, S G ; Garg, Suresh K. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:4:y:2008:i:2:p:181-200.

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7
112013Modelling critical success factors of business process reengineering and business performance of Nigerian oil and gas companies. (2013). Asika, Nnamdi ; Awolusi, Olawumi Dele . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:15:y:2013:i:1:p:28-43.

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6
122012Supply chain risk prioritisation using a hybrid AHP and PROMETHEE approach. (2012). Venkatesan, Prasanna S ; Kumanan, S. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:13:y:2012:i:1:p:19-41.

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6
132013A cost-oriented model for balancing mixed-model assembly lines with multi-manned workstations. (2013). Kazemi, Abolfazl ; Sedighi, Abdolhossein . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:16:y:2013:i:3:p:289-309.

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6
142016Sustainable humanitarian operations: closed-loop supply chain. (2016). Battini, Daria ; Sgarbossa, Fabio ; Persona, Alessandro ; Peretti, Umberto . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:25:y:2016:i:1:p:65-79.

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6
152015A review of DEA-based resource and cost allocation models: implications for services. (2015). White, Sheneeta W ; Bordoloi, Sanjeev K. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:20:y:2015:i:1:p:86-101.

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5
162012Optimum maintenance strategy: a case study in the mining industry. (2012). Shahin, Arash ; Pourjavad, Ehsan ; Shirouyehzad, Hadi. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:12:y:2012:i:3:p:368-386.

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5
172013Environmental practices and performance and their relationships among Kosovo construction companies: a framework for analysis in transition economies. (2013). Ketikidis, Panayiotis H ; Lenny, S C ; Gunasekaran, Angappa ; Lazuras, Lambros ; Hayes, Odran Peter . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:14:y:2013:i:1:p:115-130.

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5
18An integrated model of perceived service quality and customer loyalty: an empirical examination of the mediation effects of customer satisfaction and customer trust. (2011). Dahiyat, Samer E ; Abu-Lail, Bayan N ; Akroush, Mamoun N. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:9:y:2011:i:4:p:453-490.

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5
192015Green supplier selection: a fuzzy AHP and fuzzy ARAS approach. (2015). Mavi, Reza Kiani. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:22:y:2015:i:2:p:165-188.

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5
202016Service quality and customer satisfaction in public transport operations. (2016). Amponsah, Christian Tabi ; Adams, Samuel. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:25:y:2016:i:4:p:531-549.

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5
212010Customer participation in the service process: a model and research propositions. (2010). Uzkurt, Cevahir. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:6:y:2010:i:1:p:17-37.

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5
222007Fuzzy AHP-based supplier selection in e-procurement. (2007). Benyoucef, Morad ; Canbolat, Mustafa . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:3:y:2007:i:2:p:172-192.

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5
232022The drivers of success in new-service development: rough set theory approach. (2022). Abdolahbeigi, Dania ; Khazaei, Moein ; Nayeri, Mahmoud Dehghan. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:43:y:2022:i:4:p:421-439.

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5
242015Plant location selection of a manufacturing industry using analytic hierarchy process approach. (2015). Gothwal, Suman ; Saha, Rajeev. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:22:y:2015:i:2:p:235-255.

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5
252018A review on industrial applications of TOPSIS approach. (2018). Yadav, Santosh Kumar ; Jigeesh, Nasina ; Joseph, Dennis. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:30:y:2018:i:1:p:23-28.

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5
262016Sustained competitive advantage through green supply chain management practices: a natural-resource-based view approach. (2016). Yunus, Erlinda N ; Michalisin, Michael D. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:25:y:2016:i:2:p:135-154.

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5
272009An integrated approach to design and analysis of lean manufacturing system: a perspective of lean supply chain. (2009). Parveen, Mallika . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:5:y:2009:i:2:p:175-208.

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4
282011The relation between perceived service innovation, service value, emotional intelligence, customer commitment and loyalty in b2b. (2011). Rekettye, Gábor ; Boxer, Israel . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:8:y:2011:i:2:p:222-256.

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4
292015A mathematical programming model for a multi-objective supplier selection and order allocation problem with fuzzy objectives. (2015). Kazemi, Nima ; Schwindl, Kurt ; Glock, Christoph H ; Ehsani, Ehsan . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:21:y:2015:i:4:p:435-465.

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4
302009A closed-loop recycling system with a minimum allowed quality level on returned products. (2009). Hwang, Hark ; Ko, Chang Seong ; Yune, Sang Hun . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:5:y:2009:i:6:p:758-773.

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4
3120194
322013Corporate reputation as strategic competitive advantage of manufacturing and service-based firms: multi-industry case study. (2013). Smith, Alan D ; Motley, Darlene ; Rupp, William T. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:14:y:2013:i:2:p:131-156.

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4
332014Building antifragility in service organisations: going beyond resilience. (2014). Jaaron, Ayham ; Backhouse, Chris J. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:19:y:2014:i:4:p:491-513.

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4
342015Application of lean construction principles to reduce construction process waste using computer simulation: a case study. (2015). Nikakhtar, Amin ; Zavichi, Amir ; Wong, Kuan Yew ; Hosseini, Alireza Abbasian . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:20:y:2015:i:4:p:461-480.

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4
352011Total quality management and service quality: an exploratory study of quality management practices and barriers in service industry. (2011). Talib, Faisal ; Siddiqui, Jamshed ; Qureshi, M N ; Rahman, Zillur. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:10:y:2011:i:1:p:94-118.

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4
362005Benefiting from the risk-pooling effect: internal (component commonality) vs. external (demand reshape) efforts. (2005). Eynan, Amit ; Fouque, Thierry . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:1:y:2005:i:1:p:90-99.

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4
372012Channel coordination and variance reduction in a newsvendor setting. (2012). Glock, Christoph H ; Ries, Jrg M. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:12:y:2012:i:3:p:269-288.

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4
382008Identifying and evaluating unexpected events as sources of supply chain risk. (2008). Pavlou, S ; Manthou, V. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:4:y:2008:i:5:p:604-617.

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4
392012A three-stage fuzzy DEA approach to measure performance of a serial process including JIT practices, agility indices, and goals in supply chains. (2012). Khalili-Damghani, Kaveh ; Taghavifard, Mohammad . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:13:y:2012:i:2:p:147-188.

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4
402012Interrelationship of drivers for agile manufacturing: an Indian experience. (2012). Mishra, Swagatika ; Mahapatra, S S ; Datta, Saurav. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:11:y:2012:i:1:p:35-48.

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4
412012A typology for frontline employee adaptability to gain insights in service customisation: a viewpoint. (2012). Sony, Michael ; Mekoth, Nandakumar. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:12:y:2012:i:4:p:490-508.

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4
422009Integrated quality management and sustainability for enhancing the competitiveness of tourism in Egypt. (2009). Eraqi, Mohammed I. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:5:y:2009:i:1:p:14-28.

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4
432007The logic for increasing service revenue in product manufacturing companies. (2007). Gebauer, Heiko. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:3:y:2007:i:4:p:394-410.

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4
442010Designing production and service systems using queuing theory: principles and application to an airport passenger security screening system. (2010). Regattieri, A ; Manzini, R ; Lolli, F ; Gamberini, R. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:6:y:2010:i:2:p:206-225.

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3
452016A combined confirmatory factor analysis and fuzzy-analytic hierarchy process-TOPSIS (CFAT) framework for measurement of airline service quality. (2016). Raut, Rakesh D ; Jha, Manoj Kumar ; Kamble, Sachin S. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:23:y:2016:i:3:p:347-386.

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3
462006Classification of performance and quality indicators in manufacturing. (2006). Franceschini, Fiorenzo ; Maisano, Domenico ; Galetto, Maurizio. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:2:y:2006:i:3:p:294-311.

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3
472018Sustainability of the Indian auto rickshaw sector: identification of enablers and their interrelationship using TISM. (2018). Behl, Abhishek ; Ajith, V V ; Rathi, Paridhi. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:31:y:2018:i:2:p:137-168.

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3
482012Indian customers attitude towards trust and convenience dimensions of internet banking. (2012). Khare, Arpita ; Singh, Anurag B ; Mishra, Ankita. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:11:y:2012:i:1:p:107-122.

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3
492012A framework for organisational change management in lean manufacturing implementation. (2012). Nordin, Norani ; Ab, Mohd Nizam ; Wahab, Dzuraidah Abdul . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:12:y:2012:i:1:p:101-117.

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3
502017Factors influencing on Irans image as a tourism destination. (2017). Mahmoudi, Somaye ; Fathi, Saeed ; Ranjbarian, Bahram . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:26:y:2017:i:2:p:186-210.

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3
50 most relevant documents in this series (papers most cited in the last two years)
#YearTitleCited
12014Mechanics of humanitarian supply chain agility and resilience and its empirical validation. (2014). Dubey, Rameshwar ; Venkatesh, V G ; Aital, Padmanabha ; Ali, Sadia Samar . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:17:y:2014:i:4:p:367-384.

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10
22022The drivers of success in new-service development: rough set theory approach. (2022). Abdolahbeigi, Dania ; Khazaei, Moein ; Nayeri, Mahmoud Dehghan. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:43:y:2022:i:4:p:421-439.

Full description at Econpapers || Download paper

5
32019Drivers of supply chain transparency and its effects on performance measures in the automotive industry: case of a developing country. (2019). Omar, Mohammad ; Ahmed, Waqar . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:33:y:2019:i:2:p:159-186.

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4
42015Evaluating lean implementation performance in Indian MSMEs using ISM and AHP models. (2015). Ravikumar, M M ; Parthiban, P ; Marimuthu, K. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:22:y:2015:i:1:p:21-39.

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3
52017Factors influencing on Irans image as a tourism destination. (2017). Mahmoudi, Somaye ; Fathi, Saeed ; Ranjbarian, Bahram . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:26:y:2017:i:2:p:186-210.

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3
62016Using discrete-event simulation and the Taguchi method for optimising the production rate of network failure-prone manufacturing systems with perishable goods. (2016). Malekpour, Hiva ; Vahdani, Hashem ; Sajadi, Seyed Mojtaba. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:23:y:2016:i:4:p:387-406.

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3
72017Searching for definitions and boundaries in sustainable production system. (2017). Mohanty, R P ; Prakash, Anand. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:27:y:2017:i:1:p:122-143.

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3
82018Sustainability of the Indian auto rickshaw sector: identification of enablers and their interrelationship using TISM. (2018). Behl, Abhishek ; Ajith, V V ; Rathi, Paridhi. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:31:y:2018:i:2:p:137-168.

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3
92007Rapid manufacturing: impact on supply chain methodologies and practice. (2007). Tuck, Christopher ; Burns, Neil ; Hague, Richard. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:3:y:2007:i:1:p:1-22.

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3
102015Plant location selection of a manufacturing industry using analytic hierarchy process approach. (2015). Gothwal, Suman ; Saha, Rajeev. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:22:y:2015:i:2:p:235-255.

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3
1120193
122011What is the right cash conversion cycle for your supply chain?. (2011). Grosse-Ruyken, Pan Theo ; Jonke, Ruben ; Wagner, Stephan M. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:10:y:2011:i:1:p:13-29.

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3
132018A review on industrial applications of TOPSIS approach. (2018). Yadav, Santosh Kumar ; Jigeesh, Nasina ; Joseph, Dennis. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:30:y:2018:i:1:p:23-28.

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3
142016Service quality and customer satisfaction in public transport operations. (2016). Amponsah, Christian Tabi ; Adams, Samuel. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:25:y:2016:i:4:p:531-549.

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3
152015Green supplier selection: a fuzzy AHP and fuzzy ARAS approach. (2015). Mavi, Reza Kiani. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:22:y:2015:i:2:p:165-188.

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3
162015A review of DEA-based resource and cost allocation models: implications for services. (2015). White, Sheneeta W ; Bordoloi, Sanjeev K. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:20:y:2015:i:1:p:86-101.

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3
172018Analysing interactions of agile supply chain enablers in the Indian manufacturing context. (2018). Patel, Bharat Singh ; Sharma, S K ; Samuel, Cherian . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:31:y:2018:i:2:p:235-259.

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2
182020A comprehensive model to prioritise lean tools for manufacturing industries: a fuzzy FMEA, AHP and QFD-based approach. (2020). Parameshwaran, R ; Kumar, Bhuvanesh M. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:37:y:2020:i:2:p:170-196.

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2
192018Exploring key dimensions of e-service quality: a case of Indian banking industry. (2018). Agrawal, Vivek ; Tripathi, Vikas. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:29:y:2018:i:2:p:252-272.

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2
202020Behavioural operations management - identification of its research program. (2020). Trkman, Peter ; Erjavec, Jure. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:36:y:2020:i:1:p:42-71.

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2
212020Quantifying the factors affecting the 5S implementation in manufacturing organisations using graph theory and matrix method. (2020). Khan, Zahid A ; Siddiquee, Arshad Noor ; Attri, Rajesh . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:37:y:2020:i:1:p:90-113.

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2
222014Building antifragility in service organisations: going beyond resilience. (2014). Jaaron, Ayham ; Backhouse, Chris J. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:19:y:2014:i:4:p:491-513.

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2
232016Sustainable humanitarian operations: closed-loop supply chain. (2016). Battini, Daria ; Sgarbossa, Fabio ; Persona, Alessandro ; Peretti, Umberto . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:25:y:2016:i:1:p:65-79.

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2
242009Integrated quality management and sustainability for enhancing the competitiveness of tourism in Egypt. (2009). Eraqi, Mohammed I. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:5:y:2009:i:1:p:14-28.

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2
252016Value creation through lean management: a case study of healthcare service operations. (2016). Khan, Sami ; Salam, Mohammad Asif . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:25:y:2016:i:3:p:275-293.

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2
262015Option contract application in emergency supply chains. (2015). Rabbani, Masoud ; Rafiei, Hamed ; Arani, Hamed Vafa . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:20:y:2015:i:4:p:385-397.

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2
272012A DEA approach for comparative analysis of service quality dimensions with a case study in hotel industry. (2012). Shirouyehzad, Hadi ; Dabestani, Reza ; Aryanezhad, Mir B ; Shahin, Arash ; Lotfi, Hosseinzadeh F. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:12:y:2012:i:3:p:289-308.

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282008Challenges and strategies for competitiveness of SMEs: a case study in the Indian context. (2008). Singh, Rajesh K ; Deshmukh, S G ; Garg, Suresh K. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:4:y:2008:i:2:p:181-200.

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292016An integrated model to identify and rank the after sales service strategies of firms engaged in household appliances business. (2016). Murali, Sivanesan ; Pugazhendhi, Singaram . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:24:y:2016:i:1:p:99-124.

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302013Benchmarking of rapid prototyping systems using grey relational analysis. (2013). Mahapatra, Siba Sankar ; Panda, Biranchi Narayan . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:16:y:2013:i:4:p:460-477.

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312014The role of brand image in forming airlines passengers purchase intention: study of Iran aviation industry. (2014). Shafiee, Majid Mohammad ; Dolatabadi, Hossein Rezaei ; Shahin, Arash ; Sanayei, Ali . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:19:y:2014:i:3:p:360-376.

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322019An EOQ model for deteriorating items with partial backlogging and financial considerations. (2019). Dezhtaherian, M ; Ghandehari, M. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:32:y:2019:i:3:p:269-284.

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332019An efficient supplier selection model for hospital pharmacy through fuzzy AHP and fuzzy TOPSIS. (2019). Ranganathan, Rajesh ; Manivel, P. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:33:y:2019:i:4:p:468-493.

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342012Humanitarian supply chain management: a critical review. (2012). John, Lijo ; Sridharan, R ; Ramesh, A. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:13:y:2012:i:4:p:498-524.

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352017Application of multi-criteria decision making methods for balanced scorecard: a literature review investigation. (2017). Asgari, Nasrin ; Avakhdarestani, Soroush . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:27:y:2017:i:2:p:262-283.

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362018Macro and micro-logistic aspects in defining the parts-feeding policy in mixed-model assembly systems. (2018). Faccio, Maurizio ; Pilati, Francesco ; Bortolini, Marco ; Gamberi, Mauro. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:31:y:2018:i:4:p:433-462.

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372012Indian customers attitude towards trust and convenience dimensions of internet banking. (2012). Khare, Arpita ; Singh, Anurag B ; Mishra, Ankita. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:11:y:2012:i:1:p:107-122.

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382012Supply chain risk prioritisation using a hybrid AHP and PROMETHEE approach. (2012). Venkatesan, Prasanna S ; Kumanan, S. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:13:y:2012:i:1:p:19-41.

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392021Value stream mapping, a tool for optimum implementation of systemic lean intervention: a case study of a livestock commercial farm in Nigeria. (2021). Ibidunni, Ayodotun ; Kehinde, Busola Elizabeth ; Adeniji, Chinyerem Grace ; Akinbode, Mosunmola Olufunmi ; Ufua, Daniel E. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:39:y:2021:i:3:p:399-414.

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402017Analysis of issues controlling the feasibility of automobile remanufacturing business in India. (2017). Sinha, Ajay ; Ganeshan, Ram ; Boone, Tonya ; Mondal, Sandeep. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:26:y:2017:i:4:p:459-475.

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412011The relation between perceived service innovation, service value, emotional intelligence, customer commitment and loyalty in b2b. (2011). Rekettye, Gábor ; Boxer, Israel . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:8:y:2011:i:2:p:222-256.

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422013Corporate reputation as strategic competitive advantage of manufacturing and service-based firms: multi-industry case study. (2013). Smith, Alan D ; Motley, Darlene ; Rupp, William T. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:14:y:2013:i:2:p:131-156.

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432013A cost-oriented model for balancing mixed-model assembly lines with multi-manned workstations. (2013). Kazemi, Abolfazl ; Sedighi, Abdolhossein . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:16:y:2013:i:3:p:289-309.

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442011Green Supply Chain Management orientation and firm performance: evidence from South Korea. (2011). Kim, Jin Hwan ; Roh, James Jungbae ; Youn, Sunhee . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:8:y:2011:i:3:p:283-304.

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