Service Science / INFORMS
Citation Profile [Updated: 2025-11-20 18:08:17]
5 Years H Index
18
Impact Factor (IF)
0.11
5 Years IF
1.07
Data available in this
report
[Raw
data] [50 most cited papers]
[50 most relevant papers]
[cites used to compute IF]
[Recent
citations ][Frequent citing
series ] [more data in
EconPapers]
[
trace new citations] [Missing
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Main indicators
Raw Data
| IF | AIF | CIF | IF5 | DOC | CDO | CIT | NCI | CCU | D2Y | C2Y | D5Y | C5Y | SC | %SC | CiY | II | AII | |
| 2009 | 0 | 0.46 | 0 | 0 | 21 | 21 | 2 | 0 | 0 | 0 | 0 | 0 | 0.23 | |||||
| 2010 | 0 | 0.46 | 0 | 0 | 21 | 42 | 8 | 0 | 21 | 21 | 0 | 0 | 0.2 | |||||
| 2011 | 0 | 0.51 | 0 | 0 | 22 | 64 | 5 | 0 | 42 | 42 | 0 | 0 | 0.24 | |||||
| 2012 | 0 | 0.5 | 0 | 0 | 26 | 90 | 13 | 0 | 43 | 64 | 0 | 0 | 0.21 | |||||
| 2013 | 0 | 0.54 | 0.01 | 0.01 | 20 | 110 | 12 | 1 | 1 | 48 | 90 | 1 | 1 | 100 | 0 | 0.24 | ||
| 2014 | 0 | 0.53 | 0 | 0 | 20 | 130 | 4 | 1 | 46 | 110 | 0 | 0 | 0.22 | |||||
| 2015 | 0.03 | 0.53 | 0.01 | 0.01 | 22 | 152 | 1 | 1 | 2 | 40 | 1 | 109 | 1 | 0 | 0 | 0.22 | ||
| 2016 | 0 | 0.5 | 0 | 0 | 22 | 174 | 9 | 2 | 42 | 110 | 0 | 0 | 0.2 | |||||
| 2017 | 0 | 0.52 | 0.01 | 0 | 30 | 204 | 91 | 2 | 5 | 44 | 110 | 1 | 50 | 1 | 0.03 | 0.21 | ||
| 2018 | 0.06 | 0.53 | 0.08 | 0.03 | 48 | 252 | 198 | 19 | 24 | 52 | 3 | 114 | 3 | 14 | 73.7 | 12 | 0.25 | 0.22 |
| 2019 | 0.12 | 0.54 | 0.08 | 0.06 | 74 | 326 | 650 | 27 | 51 | 78 | 9 | 142 | 9 | 11 | 40.7 | 16 | 0.22 | 0.21 |
| 2020 | 0.61 | 0.64 | 0.29 | 0.43 | 9 | 335 | 32 | 98 | 149 | 122 | 74 | 196 | 84 | 6 | 6.1 | 1 | 0.11 | 0.3 |
| 2021 | 1.27 | 0.74 | 0.51 | 0.88 | 16 | 351 | 21 | 179 | 328 | 83 | 105 | 183 | 161 | 0 | 1 | 0.06 | 0.27 | |
| 2022 | 0.2 | 0.74 | 0.62 | 1.16 | 19 | 370 | 20 | 228 | 556 | 25 | 5 | 177 | 206 | 0 | 5 | 0.26 | 0.22 | |
| 2023 | 0.31 | 0.7 | 0.56 | 1.11 | 16 | 386 | 2 | 215 | 771 | 35 | 11 | 166 | 185 | 0 | 0 | 0.2 | ||
| 2024 | 0.11 | 0.82 | 0.51 | 1.07 | 22 | 408 | 15 | 210 | 981 | 35 | 4 | 134 | 144 | 0 | 4 | 0.18 | 0.24 |
| IF: | Two years Impact Factor: C2Y / D2Y |
| AIF: | Average Impact Factor for all series in RePEc in year y |
| CIF: | Cumulative impact factor |
| IF5: | Five years Impact Factor: C5Y / D5Y |
| DOC: | Number of documents published in year y |
| CDO: | Cumulative number of documents published until year y |
| CIT: | Number of citations to papers published in year y |
| NCI: | Number of citations in year y |
| CCU: | Cumulative number of citations to papers published until year y |
| D2Y: | Number of articles published in y-1 plus y-2 |
| C2Y: | Cites in y to articles published in y-1 plus y-2 |
| D5Y: | Number of articles published in y-1 until y-5 |
| C5Y: | Cites in y to articles published in y-1 until y-5 |
| SC: | selft citations in y to articles published in y-1 plus y-2 |
| %SC: | Percentage of selft citations in y to articles published in y-1 plus y-2 |
| CiY: | Cites in year y to documents published in year y |
| II: | Immediacy Index: CiY / Documents. |
| AII: | Average Immediacy Index for series in RePEc in year y |
50 most cited documents in this series
| # | Year | Title | Cited |
|---|---|---|---|
| 1 | 2019 | The Same-Day Delivery Problem for Online Purchases. (2019). Voccia, Stacy A ; Thomas, Barrett W ; Campbell, Ann Melissa. In: Service Science. RePEc:inm:orserv:v:53:y:2019:i:1:p:167-184. Full description at Econpapers || Download paper | 46 |
| 2 | 2019 | Who Wants Consumers to Be Informed? Facilitating Information Disclosure in a Distribution Channel. (2019). Tan, Yong ; Hao, Lin. In: Service Science. RePEc:inm:orserv:v:30:y:2019:i:1:p:34-49. Full description at Econpapers || Download paper | 39 |
| 3 | 2019 | The Impact of Reimbursement Policy on Social Welfare, Revisit Rate, and Waiting Time in a Public Healthcare System: Fee-for-Service Versus Bundled Payment. (2019). Wang, Yulan ; Guo, Pengfei ; Zhao, Ming ; Tang, Christopher S. In: Service Science. RePEc:inm:orserv:v:21:y:2019:i:1:p:154-170. Full description at Econpapers || Download paper | 35 |
| 4 | 2019 | Offlineââ¬âOnline Approximate Dynamic Programming for Dynamic Vehicle Routing with Stochastic Requests. (2019). Ulmer, Marlin W ; Hennig, Marco ; Goodson, Justin C ; Mattfeld, Dirk C. In: Service Science. RePEc:inm:orserv:v:53:y:2019:i:1:p:185-202. Full description at Econpapers || Download paper | 34 |
| 5 | 2019 | Why Do Stores Drive Online Sales? Evidence of Underlying Mechanisms from a Multichannel Retailer. (2019). Kumar, Subodha ; Mehra, Amit. In: Service Science. RePEc:inm:orserv:v:30:y:2019:i:1:p:319-338. Full description at Econpapers || Download paper | 33 |
| 6 | 2019 | How Do Recommender Systems Affect Sales Diversity? A Cross-Category Investigation via Randomized Field Experiment. (2019). Hosanagar, Kartik ; Lee, Dokyun. In: Service Science. RePEc:inm:orserv:v:30:y:2019:i:1:p:239-259. Full description at Econpapers || Download paper | 27 |
| 7 | 2020 | Frontiers in Service Science: Ride Matching for Peer-to-Peer Ride Sharing: A Review and Future Directions. (2020). Yin, Yafeng ; Masoud, Neda ; Tafreshian, Amirmahdi. In: Service Science. RePEc:inm:orserv:v:12:y:2020:i:2-3:p:44-60. Full description at Econpapers || Download paper | 27 |
| 8 | 2018 | Data-Driven Understanding of Smart Service Systems Through Text Mining. (2018). Maglio, Paul P ; Lim, Chiehyeon. In: Service Science. RePEc:inm:orserv:v:10:y:2018:i:2:p:154-180. Full description at Econpapers || Download paper | 25 |
| 9 | 2019 | Measuring and Managing the Externality of Managerial Responses to Online Customer Reviews. (2019). Chen, Wei ; Ye, Qiang ; Zhu, Kevin Xiaoguo ; Gu, Bin. In: Service Science. RePEc:inm:orserv:v:30:y:2019:i:1:p:81-96. Full description at Econpapers || Download paper | 24 |
| 10 | 2019 | Differentiated Time Slot Pricing Under Routing Considerations in Attended Home Delivery. (2019). Klein, Robert ; Neugebauer, Michael ; Ratkovitch, Dimitri ; Steinhardt, Claudius. In: Service Science. RePEc:inm:orserv:v:53:y:2019:i:1:p:236-255. Full description at Econpapers || Download paper | 23 |
| 11 | 2018 | Storage Assignment with Rack-Moving Mobile Robots in KIVA Warehouses. (2018). Boysen, Nils ; Weidinger, Felix ; Briskorn, Dirk. In: Service Science. RePEc:inm:orserv:v:52:y:2018:i:6:p:1479-1495. Full description at Econpapers || Download paper | 23 |
| 12 | 2019 | Service Investment and Channel Structure Decisions in Competing Supply Chains. (2019). Xia, Yusen ; Xiao, Tiaojun ; Zhang, Peter G. In: Service Science. RePEc:inm:orserv:v:11:y:2019:i:1:p:57-74. Full description at Econpapers || Download paper | 22 |
| 13 | 2018 | Scattered Storage: How to Distribute Stock Keeping Units All Around a Mixed-Shelves Warehouse. (2018). Boysen, Nils ; Weidinger, Felix. In: Service Science. RePEc:inm:orserv:v:52:y:2018:i:6:p:1412-1427. Full description at Econpapers || Download paper | 22 |
| 14 | 2017 | The Dynamics of Consumer Engagement with Mobile Technologies. (2017). Xie, Wei ; Viswanathan, Vijay ; Kim, Su Jung ; Hollebeek, Linda D ; Maslowska, Ewa ; Malthouse, Edward C. In: Service Science. RePEc:inm:orserv:v:9:y:2017:i:1:p:36-49. Full description at Econpapers || Download paper | 21 |
| 15 | 2019 | Research Commentaryââ¬âData-Driven Computationally Intensive Theory Development. (2019). Seidel, Stefan ; Berente, Nicholas ; Safadi, Hani. In: Service Science. RePEc:inm:orserv:v:30:y:2019:i:1:p:50-64. Full description at Econpapers || Download paper | 21 |
| 16 | 2019 | Seizing the Commuting Moment: Contextual Targeting Based on Mobile Transportation Apps. (2019). Oh, Wonseok ; Kwon, Hyeokkoo Eric ; Lee, Dongwon ; Ghose, Anindya. In: Service Science. RePEc:inm:orserv:v:30:y:2019:i:1:p:154-174. Full description at Econpapers || Download paper | 20 |
| 17 | 2019 | Benders Decomposition for the Design of a Hub and Shuttle Public Transit System. (2019). Kilby, Philip ; van Hentenryck, Pascal ; Maheo, Arthur. In: Service Science. RePEc:inm:orserv:v:53:y:2019:i:1:p:77-88. Full description at Econpapers || Download paper | 20 |
| 18 | 2019 | Using User- and Marketer-Generated Content for Box Office Revenue Prediction: Differences Between Microblogging and Third-Party Platforms. (2019). Tan, Yong ; Yu, Yifan ; Song, Tingting ; Huang, Jinghua. In: Service Science. RePEc:inm:orserv:v:30:y:2019:i:1:p:191-203. Full description at Econpapers || Download paper | 19 |
| 19 | 2019 | OM Forumââ¬âNew Opportunities for Operations Management Research in Sustainability. (2019). Agrawal, Vishal V ; van Wassenhove, Luk N ; Atasu, Atalay. In: Service Science. RePEc:inm:orserv:v:21:y:2019:i:1:p:1-12. Full description at Econpapers || Download paper | 18 |
| 20 | 2019 | Dynamic Pricing of Omnichannel Inventories. (2019). Subramanian, Shivaram ; Harsha, Pavithra ; Uichanco, Joline. In: Service Science. RePEc:inm:orserv:v:21:y:2019:i:1:p:47-65. Full description at Econpapers || Download paper | 18 |
| 21 | 2017 | Customer Satisfaction as Mediator Between Website Service Quality and Repurchase Intention: An Emerging Economy Case. (2017). Tandon, Urvashi ; Kiran, Ravi ; Sah, Ash N. In: Service Science. RePEc:inm:orserv:v:9:y:2017:i:2:p:106-120. Full description at Econpapers || Download paper | 16 |
| 22 | 2018 | Joint Ship Schedule Design and Sailing Speed Optimization for a Single Inland Shipping Service with Uncertain Dam Transit Time. (2018). Liu, Zhixue ; Tan, Zhijia ; Wang, Yadong ; Meng, Qiang. In: Service Science. RePEc:inm:orserv:v:52:y:2018:i:6:p:1570-1588. Full description at Econpapers || Download paper | 16 |
| 23 | 2019 | An Empirical Study of Free Product Sampling and Rating Bias. (2019). Lin, Zhijie ; Tan, Yong ; Zhang, Ying. In: Service Science. RePEc:inm:orserv:v:30:y:2019:i:1:p:260-275. Full description at Econpapers || Download paper | 16 |
| 24 | 2019 | Setting Inventory Levels in a Bike Sharing Network. (2019). Raviv, Tal ; Datner, Sharon ; Tzur, Michal ; Chemla, Daniel. In: Service Science. RePEc:inm:orserv:v:53:y:2019:i:1:p:62-76. Full description at Econpapers || Download paper | 15 |
| 25 | 2018 | Transformation Through Unbundling: Visualizing the Global FinTech Ecosystem. (2018). Patel, Shiv S ; Basole, Rahul C. In: Service Science. RePEc:inm:orserv:v:10:y:2018:i:4:p:379-396. Full description at Econpapers || Download paper | 15 |
| 26 | 2018 | Passenger Advice and Rolling Stock Rescheduling Under Uncertainty for Disruption Management. (2018). Kroon, Leo ; Maroti, Gabor ; van der Hurk, Evelien. In: Service Science. RePEc:inm:orserv:v:52:y:2018:i:6:p:1391-1411. Full description at Econpapers || Download paper | 15 |
| 27 | 2019 | Routing and Scheduling for a Last-Mile Transportation System. (2019). Wang, Hai. In: Service Science. RePEc:inm:orserv:v:53:y:2019:i:1:p:131-147. Full description at Econpapers || Download paper | 14 |
| 28 | 2019 | Optimal Retail Location: Empirical Methodology and Application to Practice. (2019). Su, Xuanming ; Fisher, Marshall ; Glaeser, Chloe Kim. In: Service Science. RePEc:inm:orserv:v:21:y:2019:i:1:p:86-102. Full description at Econpapers || Download paper | 13 |
| 29 | 2019 | Leveraging Customer Flexibility for Car-Sharing Fleet Optimization. (2019). Strohle, Philipp ; Garttner, Johannes ; Flath, Christoph M. In: Service Science. RePEc:inm:orserv:v:53:y:2019:i:1:p:42-61. Full description at Econpapers || Download paper | 12 |
| 30 | 2019 | When Algorithmic Predictions Use Human-Generated Data: A Bias-Aware Classification Algorithm for Breast Cancer Diagnosis. (2019). Raghunathan, Srinivasan ; Saygi, Mehmet Ulvi ; Ahsen, Mehmet Eren. In: Service Science. RePEc:inm:orserv:v:30:y:2019:i:1:p:97-116. Full description at Econpapers || Download paper | 11 |
| 31 | 2017 | Pareto Improving Supply Chain Coordination Under a Money-Back Guarantee Service Program. (2017). Choi, Tsan-Ming ; Radkhah, Saghi ; Heydari, Jafar. In: Service Science. RePEc:inm:orserv:v:9:y:2017:i:2:p:91-105. Full description at Econpapers || Download paper | 11 |
| 32 | 2019 | A Two-Phase Branch-and-Price-and-Cut for a Dial-a-Ride Problem in Patient Transportation. (2019). Luo, Zhixing ; Liu, Mengyang ; Lim, Andrew. In: Service Science. RePEc:inm:orserv:v:53:y:2019:i:1:p:113-130. Full description at Econpapers || Download paper | 11 |
| 33 | 2019 | Crowdfunding and the Democratization of Access to Capitalââ¬âAn Illusion? Evidence from Housing Prices. (2019). Hann, Il-Horn ; Kim, Keongtae. In: Service Science. RePEc:inm:orserv:v:30:y:2019:i:1:p:276-290. Full description at Econpapers || Download paper | 11 |
| 34 | 2019 | Impact of In-Store Promotion and Spillover Effect on Private Label Introduction. (2019). Zhou, Yingjue ; Liu, Tieming ; Cai, Gangshu. In: Service Science. RePEc:inm:orserv:v:11:y:2019:i:2:p:96-112. Full description at Econpapers || Download paper | 11 |
| 35 | 2019 | Designing and Evaluating Dynamic Pricing Policies for Major League Baseball Tickets. (2019). Veeraraghavan, Senthil ; Fader, Peter S ; Xu, Joseph Jiaqi. In: Service Science. RePEc:inm:orserv:v:21:y:2019:i:1:p:121-138. Full description at Econpapers || Download paper | 10 |
| 36 | 2019 | A State Aggregation Approach for Stochastic Multiperiod Last-Mile Ride-Sharing Problems. (2019). Cheng, Shih-Fen ; Agussurja, Lucas ; Lau, Hoong Chuin. In: Service Science. RePEc:inm:orserv:v:53:y:2019:i:1:p:148-166. Full description at Econpapers || Download paper | 10 |
| 37 | 2019 | Product-Line Pricing Under Discrete Mixed Multinomial Logit Demand. (2019). Webster, Scott ; Mason, Nicholas ; Kempf, Karl ; Li, Hongmin. In: Service Science. RePEc:inm:orserv:v:21:y:2019:i:1:p:14-28. Full description at Econpapers || Download paper | 10 |
| 38 | 2019 | Large Composite Neighborhoods for the Capacitated Location-Routing Problem. (2019). Schneider, Michael ; Loffler, Maximilian. In: Service Science. RePEc:inm:orserv:v:53:y:2019:i:1:p:301-318. Full description at Econpapers || Download paper | 10 |
| 39 | 2019 | Assessing Customer Service Reliability in Route Planning with Self-Imposed Time Windows and Stochastic Travel Times. (2019). Repoussis, Panagiotis P ; Vareias, Anastasios D. In: Service Science. RePEc:inm:orserv:v:53:y:2019:i:1:p:256-281. Full description at Econpapers || Download paper | 9 |
| 40 | 2019 | A Structural Analysis of the Role of Superstars in Crowdsourcing Contests. (2019). Zhang, Shunyuan ; Singh, Paramvir ; Ghose, Anindya. In: Service Science. RePEc:inm:orserv:v:30:y:2019:i:1:p:15-33. Full description at Econpapers || Download paper | 9 |
| 41 | 2018 | Network Learning via Multiagent Inverse Transportation Problems. (2018). Lai, Xuebo ; Xu, Susan Jia ; Nourinejad, Mehdi. In: Service Science. RePEc:inm:orserv:v:52:y:2018:i:6:p:1347-1364. Full description at Econpapers || Download paper | 9 |
| 42 | 2019 | Performance Consequences of Information Technology Investments: Implications of Emphasizing New or Current Information Technologies. (2019). Steelman, Zachary R ; Havakhor, Taha ; Sabherwal, Sanjiv. In: Service Science. RePEc:inm:orserv:v:30:y:2019:i:1:p:204-218. Full description at Econpapers || Download paper | 9 |
| 43 | 2022 | Frontiers in Service Science: Integrating ESG Measures and Supply Chain Management: Research Opportunities in the Postpandemic Era. (2022). Tang, Christopher ; Dai, Tinglong. In: Service Science. RePEc:inm:orserv:v:14:y:2022:i:1:p:1-12. Full description at Econpapers || Download paper | 9 |
| 44 | 2019 | Do Electronic Health Records Affect Quality of Care? Evidence from the HITECH Act. (2019). Lin, Yu-Kai ; Chen, Hsinchun. In: Service Science. RePEc:inm:orserv:v:30:y:2019:i:1:p:306-318. Full description at Econpapers || Download paper | 8 |
| 45 | 2017 | Location Design and Relocation of a Mixed Car-Sharing Fleet with a CO 2 Emission Constraint. (2017). Shen, Siqian ; Xu, Ming ; Yu, Miao ; Chang, Joy. In: Service Science. RePEc:inm:orserv:v:9:y:2017:i:3:p:205-218. Full description at Econpapers || Download paper | 8 |
| 46 | 2024 | Transportation-Enabled Services: Concept, Framework, and Research Opportunities. (2024). Agatz, Niels ; Cho, Soo-Haeng ; Sun, Hao ; Wang, Hai. In: Service Science. RePEc:inm:orserv:v:16:y:2024:i:1:p:1-21. Full description at Econpapers || Download paper | 8 |
| 47 | 2019 | Forecasting New Product Life Cycle Curves: Practical Approach and Empirical Analysis. (2019). Hu, Kejia ; Acimovic, Jason ; van Mieghem, Jan A ; Erize, Francisco ; Thomas, Douglas J. In: Service Science. RePEc:inm:orserv:v:21:y:2019:i:1:p:66-85. Full description at Econpapers || Download paper | 8 |
| 48 | 2018 | Stochastic Appointment Scheduling in a Team Primary Care Practice with Two Flexible Nurses and Two Dedicated Providers. (2018). Alvarez-Oh, Hyun-Jung ; Balasubramanian, Hari ; Koker, Ekin ; Muriel, Ana. In: Service Science. RePEc:inm:orserv:v:10:y:2018:i:3:p:241-260. Full description at Econpapers || Download paper | 8 |
| 49 | 2019 | Relationships Between Information Technology and Other Investments: A Contingent Interaction Model. (2019). Steelman, Zachary R ; Havakhor, Taha ; Sabherwal, Sanjiv. In: Service Science. RePEc:inm:orserv:v:30:y:2019:i:1:p:291-305. Full description at Econpapers || Download paper | 7 |
| 50 | 2019 | Robust Efficiency in Urban Public Transportation: Minimizing Delay Propagation in Cost-Efficient Bus and Driver Schedules. (2019). Kliewer, Natalia ; Amberg, Boris. In: Service Science. RePEc:inm:orserv:v:53:y:2019:i:1:p:89-112. Full description at Econpapers || Download paper | 7 |
50 most relevant documents in this series (papers most cited in the last two years)
| # | Year | Title | Cited |
|---|---|---|---|
| 1 | 2019 | The Same-Day Delivery Problem for Online Purchases. (2019). Voccia, Stacy A ; Thomas, Barrett W ; Campbell, Ann Melissa. In: Service Science. RePEc:inm:orserv:v:53:y:2019:i:1:p:167-184. Full description at Econpapers || Download paper | 34 |
| 2 | 2019 | Who Wants Consumers to Be Informed? Facilitating Information Disclosure in a Distribution Channel. (2019). Tan, Yong ; Hao, Lin. In: Service Science. RePEc:inm:orserv:v:30:y:2019:i:1:p:34-49. Full description at Econpapers || Download paper | 29 |
| 3 | 2019 | Offlineââ¬âOnline Approximate Dynamic Programming for Dynamic Vehicle Routing with Stochastic Requests. (2019). Ulmer, Marlin W ; Hennig, Marco ; Goodson, Justin C ; Mattfeld, Dirk C. In: Service Science. RePEc:inm:orserv:v:53:y:2019:i:1:p:185-202. Full description at Econpapers || Download paper | 24 |
| 4 | 2019 | Why Do Stores Drive Online Sales? Evidence of Underlying Mechanisms from a Multichannel Retailer. (2019). Kumar, Subodha ; Mehra, Amit. In: Service Science. RePEc:inm:orserv:v:30:y:2019:i:1:p:319-338. Full description at Econpapers || Download paper | 19 |
| 5 | 2019 | Research Commentaryââ¬âData-Driven Computationally Intensive Theory Development. (2019). Seidel, Stefan ; Berente, Nicholas ; Safadi, Hani. In: Service Science. RePEc:inm:orserv:v:30:y:2019:i:1:p:50-64. Full description at Econpapers || Download paper | 17 |
| 6 | 2020 | Frontiers in Service Science: Ride Matching for Peer-to-Peer Ride Sharing: A Review and Future Directions. (2020). Yin, Yafeng ; Masoud, Neda ; Tafreshian, Amirmahdi. In: Service Science. RePEc:inm:orserv:v:12:y:2020:i:2-3:p:44-60. Full description at Econpapers || Download paper | 16 |
| 7 | 2019 | Measuring and Managing the Externality of Managerial Responses to Online Customer Reviews. (2019). Chen, Wei ; Ye, Qiang ; Zhu, Kevin Xiaoguo ; Gu, Bin. In: Service Science. RePEc:inm:orserv:v:30:y:2019:i:1:p:81-96. Full description at Econpapers || Download paper | 16 |
| 8 | 2018 | Storage Assignment with Rack-Moving Mobile Robots in KIVA Warehouses. (2018). Boysen, Nils ; Weidinger, Felix ; Briskorn, Dirk. In: Service Science. RePEc:inm:orserv:v:52:y:2018:i:6:p:1479-1495. Full description at Econpapers || Download paper | 16 |
| 9 | 2019 | An Empirical Study of Free Product Sampling and Rating Bias. (2019). Lin, Zhijie ; Tan, Yong ; Zhang, Ying. In: Service Science. RePEc:inm:orserv:v:30:y:2019:i:1:p:260-275. Full description at Econpapers || Download paper | 13 |
| 10 | 2019 | Differentiated Time Slot Pricing Under Routing Considerations in Attended Home Delivery. (2019). Klein, Robert ; Neugebauer, Michael ; Ratkovitch, Dimitri ; Steinhardt, Claudius. In: Service Science. RePEc:inm:orserv:v:53:y:2019:i:1:p:236-255. Full description at Econpapers || Download paper | 13 |
| 11 | 2018 | Scattered Storage: How to Distribute Stock Keeping Units All Around a Mixed-Shelves Warehouse. (2018). Boysen, Nils ; Weidinger, Felix. In: Service Science. RePEc:inm:orserv:v:52:y:2018:i:6:p:1412-1427. Full description at Econpapers || Download paper | 12 |
| 12 | 2019 | Using User- and Marketer-Generated Content for Box Office Revenue Prediction: Differences Between Microblogging and Third-Party Platforms. (2019). Tan, Yong ; Yu, Yifan ; Song, Tingting ; Huang, Jinghua. In: Service Science. RePEc:inm:orserv:v:30:y:2019:i:1:p:191-203. Full description at Econpapers || Download paper | 11 |
| 13 | 2019 | Routing and Scheduling for a Last-Mile Transportation System. (2019). Wang, Hai. In: Service Science. RePEc:inm:orserv:v:53:y:2019:i:1:p:131-147. Full description at Econpapers || Download paper | 11 |
| 14 | 2019 | Benders Decomposition for the Design of a Hub and Shuttle Public Transit System. (2019). Kilby, Philip ; van Hentenryck, Pascal ; Maheo, Arthur. In: Service Science. RePEc:inm:orserv:v:53:y:2019:i:1:p:77-88. Full description at Econpapers || Download paper | 11 |
| 15 | 2019 | Service Investment and Channel Structure Decisions in Competing Supply Chains. (2019). Xia, Yusen ; Xiao, Tiaojun ; Zhang, Peter G. In: Service Science. RePEc:inm:orserv:v:11:y:2019:i:1:p:57-74. Full description at Econpapers || Download paper | 10 |
| 16 | 2019 | The Impact of Reimbursement Policy on Social Welfare, Revisit Rate, and Waiting Time in a Public Healthcare System: Fee-for-Service Versus Bundled Payment. (2019). Wang, Yulan ; Guo, Pengfei ; Zhao, Ming ; Tang, Christopher S. In: Service Science. RePEc:inm:orserv:v:21:y:2019:i:1:p:154-170. Full description at Econpapers || Download paper | 10 |
| 17 | 2019 | Seizing the Commuting Moment: Contextual Targeting Based on Mobile Transportation Apps. (2019). Oh, Wonseok ; Kwon, Hyeokkoo Eric ; Lee, Dongwon ; Ghose, Anindya. In: Service Science. RePEc:inm:orserv:v:30:y:2019:i:1:p:154-174. Full description at Econpapers || Download paper | 9 |
| 18 | 2019 | How Do Recommender Systems Affect Sales Diversity? A Cross-Category Investigation via Randomized Field Experiment. (2019). Hosanagar, Kartik ; Lee, Dokyun. In: Service Science. RePEc:inm:orserv:v:30:y:2019:i:1:p:239-259. Full description at Econpapers || Download paper | 9 |
| 19 | 2022 | Frontiers in Service Science: Integrating ESG Measures and Supply Chain Management: Research Opportunities in the Postpandemic Era. (2022). Tang, Christopher ; Dai, Tinglong. In: Service Science. RePEc:inm:orserv:v:14:y:2022:i:1:p:1-12. Full description at Econpapers || Download paper | 9 |
| 20 | 2019 | OM Forumââ¬âNew Opportunities for Operations Management Research in Sustainability. (2019). Agrawal, Vishal V ; van Wassenhove, Luk N ; Atasu, Atalay. In: Service Science. RePEc:inm:orserv:v:21:y:2019:i:1:p:1-12. Full description at Econpapers || Download paper | 8 |
| 21 | 2024 | Transportation-Enabled Services: Concept, Framework, and Research Opportunities. (2024). Agatz, Niels ; Cho, Soo-Haeng ; Sun, Hao ; Wang, Hai. In: Service Science. RePEc:inm:orserv:v:16:y:2024:i:1:p:1-21. Full description at Econpapers || Download paper | 8 |
| 22 | 2017 | The Dynamics of Consumer Engagement with Mobile Technologies. (2017). Xie, Wei ; Viswanathan, Vijay ; Kim, Su Jung ; Hollebeek, Linda D ; Maslowska, Ewa ; Malthouse, Edward C. In: Service Science. RePEc:inm:orserv:v:9:y:2017:i:1:p:36-49. Full description at Econpapers || Download paper | 7 |
| 23 | 2019 | Crowdfunding and the Democratization of Access to Capitalââ¬âAn Illusion? Evidence from Housing Prices. (2019). Hann, Il-Horn ; Kim, Keongtae. In: Service Science. RePEc:inm:orserv:v:30:y:2019:i:1:p:276-290. Full description at Econpapers || Download paper | 7 |
| 24 | 2018 | Data-Driven Understanding of Smart Service Systems Through Text Mining. (2018). Maglio, Paul P ; Lim, Chiehyeon. In: Service Science. RePEc:inm:orserv:v:10:y:2018:i:2:p:154-180. Full description at Econpapers || Download paper | 7 |
| 25 | 2019 | Setting Inventory Levels in a Bike Sharing Network. (2019). Raviv, Tal ; Datner, Sharon ; Tzur, Michal ; Chemla, Daniel. In: Service Science. RePEc:inm:orserv:v:53:y:2019:i:1:p:62-76. Full description at Econpapers || Download paper | 7 |
| 26 | 2019 | A State Aggregation Approach for Stochastic Multiperiod Last-Mile Ride-Sharing Problems. (2019). Cheng, Shih-Fen ; Agussurja, Lucas ; Lau, Hoong Chuin. In: Service Science. RePEc:inm:orserv:v:53:y:2019:i:1:p:148-166. Full description at Econpapers || Download paper | 7 |
| 27 | 2012 | Value Cocreation and Service Systems (Re)Formation: A Service Ecosystems View. (2012). Akaka, Melissa Archpru ; Vargo, Stephen L. In: Service Science. RePEc:inm:orserv:v:4:y:2012:i:3:p:207-217. Full description at Econpapers || Download paper | 7 |
| 28 | 2017 | Customer Satisfaction as Mediator Between Website Service Quality and Repurchase Intention: An Emerging Economy Case. (2017). Tandon, Urvashi ; Kiran, Ravi ; Sah, Ash N. In: Service Science. RePEc:inm:orserv:v:9:y:2017:i:2:p:106-120. Full description at Econpapers || Download paper | 7 |
| 29 | 2019 | A Two-Phase Branch-and-Price-and-Cut for a Dial-a-Ride Problem in Patient Transportation. (2019). Luo, Zhixing ; Liu, Mengyang ; Lim, Andrew. In: Service Science. RePEc:inm:orserv:v:53:y:2019:i:1:p:113-130. Full description at Econpapers || Download paper | 7 |
| 30 | 2018 | Passenger Advice and Rolling Stock Rescheduling Under Uncertainty for Disruption Management. (2018). Kroon, Leo ; Maroti, Gabor ; van der Hurk, Evelien. In: Service Science. RePEc:inm:orserv:v:52:y:2018:i:6:p:1391-1411. Full description at Econpapers || Download paper | 6 |
| 31 | 2018 | Joint Ship Schedule Design and Sailing Speed Optimization for a Single Inland Shipping Service with Uncertain Dam Transit Time. (2018). Liu, Zhixue ; Tan, Zhijia ; Wang, Yadong ; Meng, Qiang. In: Service Science. RePEc:inm:orserv:v:52:y:2018:i:6:p:1570-1588. Full description at Econpapers || Download paper | 6 |
| 32 | 2019 | Impact of In-Store Promotion and Spillover Effect on Private Label Introduction. (2019). Zhou, Yingjue ; Liu, Tieming ; Cai, Gangshu. In: Service Science. RePEc:inm:orserv:v:11:y:2019:i:2:p:96-112. Full description at Econpapers || Download paper | 6 |
| 33 | 2018 | Network Learning via Multiagent Inverse Transportation Problems. (2018). Lai, Xuebo ; Xu, Susan Jia ; Nourinejad, Mehdi. In: Service Science. RePEc:inm:orserv:v:52:y:2018:i:6:p:1347-1364. Full description at Econpapers || Download paper | 5 |
| 34 | 2019 | The Impact of Twitter Adoption on Lawmakersââ¬â¢ Voting Orientations. (2019). Mousavi, Reza ; Gu, Bin. In: Service Science. RePEc:inm:orserv:v:30:y:2019:i:1:p:133-153. Full description at Econpapers || Download paper | 5 |
| 35 | 2019 | When Algorithmic Predictions Use Human-Generated Data: A Bias-Aware Classification Algorithm for Breast Cancer Diagnosis. (2019). Raghunathan, Srinivasan ; Saygi, Mehmet Ulvi ; Ahsen, Mehmet Eren. In: Service Science. RePEc:inm:orserv:v:30:y:2019:i:1:p:97-116. Full description at Econpapers || Download paper | 5 |
| 36 | 2010 | Smart Service Systems and Viable Service Systems: Applying Systems Theory to Service Science. (2010). Barile, Sergio ; Polese, Francesco. In: Service Science. RePEc:inm:orserv:v:2:y:2010:i:1-2:p:21-40. Full description at Econpapers || Download paper | 5 |
| 37 | 2018 | Optimization of Telemedicine Appointments in Rural Areas. (2018). Krupski, Tracey L ; Lobo, Jennifer Mason ; Erdogan, Ayca S. In: Service Science. RePEc:inm:orserv:v:10:y:2018:i:3:p:261-276. Full description at Econpapers || Download paper | 5 |
| 38 | 2019 | Robust Efficiency in Urban Public Transportation: Minimizing Delay Propagation in Cost-Efficient Bus and Driver Schedules. (2019). Kliewer, Natalia ; Amberg, Boris. In: Service Science. RePEc:inm:orserv:v:53:y:2019:i:1:p:89-112. Full description at Econpapers || Download paper | 5 |
| 39 | 2019 | Leveraging Customer Flexibility for Car-Sharing Fleet Optimization. (2019). Strohle, Philipp ; Garttner, Johannes ; Flath, Christoph M. In: Service Science. RePEc:inm:orserv:v:53:y:2019:i:1:p:42-61. Full description at Econpapers || Download paper | 5 |
| 40 | 2019 | Do Electronic Health Records Affect Quality of Care? Evidence from the HITECH Act. (2019). Lin, Yu-Kai ; Chen, Hsinchun. In: Service Science. RePEc:inm:orserv:v:30:y:2019:i:1:p:306-318. Full description at Econpapers || Download paper | 5 |
| 41 | 2019 | Performance Consequences of Information Technology Investments: Implications of Emphasizing New or Current Information Technologies. (2019). Steelman, Zachary R ; Havakhor, Taha ; Sabherwal, Sanjiv. In: Service Science. RePEc:inm:orserv:v:30:y:2019:i:1:p:204-218. Full description at Econpapers || Download paper | 5 |
| 42 | 2018 | Exact Approach for the Vehicle Routing Problem with Stochastic Demands and Preventive Returns. (2018). Salazar-Gonzalez, Juan-Jose ; Louveaux, Franois V. In: Service Science. RePEc:inm:orserv:v:52:y:2018:i:6:p:1463-1478. Full description at Econpapers || Download paper | 4 |
| 43 | 2019 | Optimal Retail Location: Empirical Methodology and Application to Practice. (2019). Su, Xuanming ; Fisher, Marshall ; Glaeser, Chloe Kim. In: Service Science. RePEc:inm:orserv:v:21:y:2019:i:1:p:86-102. Full description at Econpapers || Download paper | 4 |
| 44 | 2019 | A Multi-Compartment Vehicle Routing Problem with Loading and Unloading Costs. (2019). Ostermeier, Manuel ; Hubner, Alexander. In: Service Science. RePEc:inm:orserv:v:53:y:2019:i:1:p:282-300. Full description at Econpapers || Download paper | 4 |
| 45 | 2019 | Designing and Evaluating Dynamic Pricing Policies for Major League Baseball Tickets. (2019). Veeraraghavan, Senthil ; Fader, Peter S ; Xu, Joseph Jiaqi. In: Service Science. RePEc:inm:orserv:v:21:y:2019:i:1:p:121-138. Full description at Econpapers || Download paper | 4 |
| 46 | 2019 | Large Composite Neighborhoods for the Capacitated Location-Routing Problem. (2019). Schneider, Michael ; Loffler, Maximilian. In: Service Science. RePEc:inm:orserv:v:53:y:2019:i:1:p:301-318. Full description at Econpapers || Download paper | 4 |
| 47 | 2019 | Assessing Customer Service Reliability in Route Planning with Self-Imposed Time Windows and Stochastic Travel Times. (2019). Repoussis, Panagiotis P ; Vareias, Anastasios D. In: Service Science. RePEc:inm:orserv:v:53:y:2019:i:1:p:256-281. Full description at Econpapers || Download paper | 4 |
| 48 | 2019 | Product-Line Pricing Under Discrete Mixed Multinomial Logit Demand. (2019). Webster, Scott ; Mason, Nicholas ; Kempf, Karl ; Li, Hongmin. In: Service Science. RePEc:inm:orserv:v:21:y:2019:i:1:p:14-28. Full description at Econpapers || Download paper | 4 |
| 49 | 2017 | Pareto Improving Supply Chain Coordination Under a Money-Back Guarantee Service Program. (2017). Choi, Tsan-Ming ; Radkhah, Saghi ; Heydari, Jafar. In: Service Science. RePEc:inm:orserv:v:9:y:2017:i:2:p:91-105. Full description at Econpapers || Download paper | 4 |
| 50 | 2021 | Integrated Vehicle Routing and Service Scheduling Under Time and Cancellation Uncertainties with Application in Nonemergency Medical Transportation. (2021). Yu, Xian ; Wang, Huizhu ; Shen, Siqian. In: Service Science. RePEc:inm:orserv:v:13:y:2021:i:3:p:172-191. Full description at Econpapers || Download paper | 4 |
Citing documents used to
compute impact factor: 4
| Year | Title | |
|---|---|---|
| 2024 | The pre-purchase search channel and purchase behavior: Role of social commerce vs traditional e-commerce. (2024). Peng, YI ; Lu, Liling. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:81:y:2024:i:c:s0969698924003205. Full description at Econpapers || Download paper | |
| 2024 | Pricing, channel design, and platform operations with buy-online-and-pick-up-in-store in online food delivery market. (2024). Zhu, Yangguang ; Nie, Tengfei ; Du, Shaofu ; Liu, Minjian. In: International Journal of Production Economics. RePEc:eee:proeco:v:274:y:2024:i:c:s0925527324001506. Full description at Econpapers || Download paper | |
| 2024 | A contingent value of bricolage strategy on SMEsâ organizational resilience: lessons from the COVID-19 pandemic. (2024). Seo, Ribin ; Park, Ji-Hoon. In: Palgrave Communications. RePEc:pal:palcom:v:11:y:2024:i:1:d:10.1057_s41599-024-02771-6. Full description at Econpapers || Download paper | |
| 2024 | Sustainability versus exclusivity in the sharing economy: Should leftover luxury fashion products be destroyed?. (2024). Choi, Tsan-Ming ; Wang, Yingjia ; Luo, Suyuan. In: Transportation Research Part E: Logistics and Transportation Review. RePEc:eee:transe:v:192:y:2024:i:c:s1366554524003508. Full description at Econpapers || Download paper |
Recent citations
Recent citations received in 2024
| Year | Citing document | |
|---|---|---|
| 2024 | Optimal operation strategies of an urban crowdshipping platform in asset-light, asset-medium, or asset-heavy business format. (2024). Zhang, Fangni. In: Transportation Research Part B: Methodological. RePEc:eee:transb:v:189:y:2024:i:c:s0191261524001164. Full description at Econpapers || Download paper | |
| 2024 | An aggregate matching and pick-up model for mobility-on-demand services. (2024). Zhou, Yaqian ; Wang, Hai ; Yang, Hai ; Ke, Jintao ; Li, Xinwei. In: Transportation Research Part B: Methodological. RePEc:eee:transb:v:190:y:2024:i:c:s0191261524001942. Full description at Econpapers || Download paper | |
| 2024 | Modeling and regulating a ride-sourcing market integrated with vehicle rental services. (2024). Wang, Hai ; Mo, Dong ; Chen, Xiqun ; Szeto, W Y ; Cai, Zeen. In: Transportation Research Part E: Logistics and Transportation Review. RePEc:eee:transe:v:192:y:2024:i:c:s1366554524003880. Full description at Econpapers || Download paper | |
| 2024 | Patrons Reaction to Fear in Different Dining Contexts: A Cognitive-Experiential Self-Theory Exploration. (2024). Jones, Robert Paul ; Alimohammadirokni, Mohammad. In: Tourism and Hospitality. RePEc:gam:jtourh:v:5:y:2024:i:3:p:41-712:d:1458395. Full description at Econpapers || Download paper |
Recent citations received in 2023
| Year | Citing document |
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Recent citations received in 2022
| Year | Citing document | |
|---|---|---|
| 2022 | German Financial State Aid during COVID-19 Pandemic: Higher Impact among Digitalized Self-Employed. (2022). Kritikos, Alexander ; Block, Joern ; Bertschek, Irene ; Stiel, Caroline. In: Discussion Papers of DIW Berlin. RePEc:diw:diwwpp:dp2018. Full description at Econpapers || Download paper | |
| 2022 | Offline supplementary service strategies for the online marketplace: Third-party service or marketplace service?. (2022). Zheng, Zhijun ; Li, Gang ; Wu, Feng ; Cheng, T. C. E, . In: Transportation Research Part E: Logistics and Transportation Review. RePEc:eee:transe:v:164:y:2022:i:c:s1366554522001995. Full description at Econpapers || Download paper | |
| 2022 | Knowledge Gradient: Capturing Value of Information in Iterative Decisions under Uncertainty. (2022). Lee, Donghun. In: Mathematics. RePEc:gam:jmathe:v:10:y:2022:i:23:p:4527-:d:989136. Full description at Econpapers || Download paper | |
| 2022 | German Financial State Aid during COVID-19 Pandemic: Higher Impact among Digitalized Self-Employed. (2022). Kritikos, Alexander ; Block, Joern ; Bertschek, Irene ; Stiel, Caroline. In: IZA Discussion Papers. RePEc:iza:izadps:dp15608. Full description at Econpapers || Download paper | |
| 2022 | German financial state aid during COVID-19 pandemic: Higher impact among digitalized self-employed. (2022). Kritikos, Alexander ; Block, Joern ; Bertschek, Irene ; Stiel, Caroline. In: ZEW Discussion Papers. RePEc:zbw:zewdip:22045. Full description at Econpapers || Download paper |
Recent citations received in 2021
| Year | Citing document | |
|---|---|---|
| 2021 | A Secure and Efficient Multi-Factor Authentication Algorithm for Mobile Money Applications. (2021). Dida, Mussa Ally ; Ali, Guma ; Sam, Anael Elikana. In: Future Internet. RePEc:gam:jftint:v:13:y:2021:i:12:p:299-:d:688152. Full description at Econpapers || Download paper |
10 most frequent citing series