Nathalie Demoulin : Citation Profile

Are you Nathalie Demoulin?

Lille Économie et Management (LEM) (50% share)
Université Catholique de Lille (50% share)

8

H index

8

i10 index

234

Citations

RESEARCH PRODUCTION:

8

Articles

24

Papers

RESEARCH ACTIVITY:

   18 years (2004 - 2022). See details.
   Cites by year: 13
   Journals where Nathalie Demoulin has often published
   Relations with other researchers
   Recent citing documents: 34.    Total self citations: 2 (0.85 %)

MORE DETAILS IN:
ABOUT THIS REPORT:

   Permalink: http://citec.repec.org/pde856
   Updated: 2024-11-04    RAS profile: 2024-03-12    
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Relations with other researchers

Works with:

Cocco, Helen (2)

Authors registered in RePEc who have co-authored more than one work in the last five years with Nathalie Demoulin.

Is cited by:

Hajdu, Gergely (3)

Danaher, Peter (3)

Caiado, Jorge (2)

Silva, Susana (2)

Rjoub, Husam (1)

Verhoef, Peter (1)

Vermeir, Iris (1)

Fok, Dennis (1)

Duarte, Paulo (1)

Panetta, Ida (1)

Joachain, Helene (1)

Cites to:

Verhoef, Peter (3)

Van den Poel, Dirk (2)

Pieters, Rik (2)

Hammerschmidt, Maik (1)

Tribó, Josep (1)

Coussement, Kristof (1)

Pavelin, Stephen (1)

De Roeck, Kenneth (1)

Spence, A. (1)

De Bock, Koen (1)

Florinskaya, Yuliya (1)

Main data

Where Nathalie Demoulin has published?

Journals with more than one article published# docs
Journal of Retailing and Consumer Services3
Journal of Business Research3

Working Papers Series with more than one paper published# docs
Post-Print / HAL24

Recent works citing Nathalie Demoulin (2024 and 2023)

YearTitle of citing document
2024Robust Appointment Scheduling with Waiting Time Guarantees. (2024). Schulz, Andreas S ; Kolisch, Rainer ; Bauerhenne, Carolin. In: Papers. RePEc:arx:papers:2402.12561.

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2023Are AI chatbots a cure-all? The relative effectiveness of chatbot ambidexterity in crafting hedonic and cognitive smart experiences. (2023). Han, Bing ; Gao, Wei ; Fan, Hua. In: Journal of Business Research. RePEc:eee:jbrese:v:156:y:2023:i:c:s0148296322009912.

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2023Nudging corporate environmental responsibility through green finance? Quasi-natural experimental evidence from China. (2023). Zhao, Xin ; Zhang, Chenxi ; Wang, Fengrong ; Mbanyele, William ; Huang, Hongyun. In: Journal of Business Research. RePEc:eee:jbrese:v:167:y:2023:i:c:s0148296323005064.

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2023Extrinsic and intrinsic motivators for usage continuance of hedonic mobile apps. (2023). Sarabhai, Samar ; Meena, Rahul. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:71:y:2023:i:c:s0969698922003216.

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2023Antecedents of mobile payment loyalty: An extended perspective of perceived value and information system success model. (2023). Chen, Tiao ; Zhong, Junying. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:72:y:2023:i:c:s0969698923000140.

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2023Exploring the factors that drive consumers to use contactless delivery services in the context of the continued COVID-19 pandemic. (2023). Wang, Xinchen ; Yang, Ching-Chiao ; Lai, Po-Lin ; Jiang, YI. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:72:y:2023:i:c:s0969698923000231.

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2023Green cooperation in last-mile logistics and consumer loyalty: An empirical analysis of a theoretical framework. (2023). Su, Miao ; Yao, Jinge ; Fang, Mingjie ; Yang, Hye-Jeong. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:73:y:2023:i:c:s0969698923000553.

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2023Text mining approach to explore determinants of grocery mobile app satisfaction using online customer reviews. (2023). Bala, Pradip Kumar ; Chakraborty, Shibashish ; Kumar, Avinash. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:73:y:2023:i:c:s0969698923001108.

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2023Investigating senders’ switching intention to smart lockers: An extension of push-pull-mooring model. (2023). Wu, Yuanyuan ; Dou, Yudan ; Chen, Liuyan. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:74:y:2023:i:c:s0969698923001613.

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2024Integrated banking channel service quality (IBCSQ): Role of IBCSQ for building consumers relationship quality and brand equity. (2024). , Sreejesh. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:76:y:2024:i:c:s0969698923003673.

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2024Shopping mall detachment: Why do some consumers avoid malls?. (2024). Mitchell, Vince ; Vilnai-Yavetz, Iris ; Gilboa, Shaked. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:78:y:2024:i:c:s0969698924000365.

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2024Customer journey design in omnichannel retailing: Examining the effect of autonomy-competence-relatedness in brand relationship building. (2024). Li, Yongfa ; Zheng, LU. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:78:y:2024:i:c:s0969698924000729.

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2023Measuring the performance of retailers during the COVID-19 pandemic: Embedding optimal control theory principles in a dynamic data envelopment analysis approach. (2023). Rentizelas, Athanasios ; Do, Daisy Aparecida ; Nagano, Marcelo Seido ; da Silva, Karoline Arguelho ; Callefi, Jessica Syrio ; Alves, Paulo Nocera ; Melo, Isotilia Costa. In: Operations Research Perspectives. RePEc:eee:oprepe:v:10:y:2023:i:c:s2214716023000179.

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2023The development of digital payments – Past, present, and future – From the literature. (2023). delle Foglie, Andrea ; Leo, Sabrina ; Panetta, Ida Claudia. In: Research in International Business and Finance. RePEc:eee:riibaf:v:64:y:2023:i:c:s0275531922002410.

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2024The role of membership fees in online retail market competition. (2024). Meng, Zhiqing ; Xu, Lina. In: Research in International Business and Finance. RePEc:eee:riibaf:v:67:y:2024:i:pa:s0275531923002155.

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2024Goal-gradient point rewards can increase consumers willingness to purchase poverty-alleviating products. (2024). Zhou, Yanju ; Yang, Mei ; Zou, Fei ; Xie, Baiwei ; Deng, Yaling. In: Socio-Economic Planning Sciences. RePEc:eee:soceps:v:92:y:2024:i:c:s0038012123003002.

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2024Mobile payments for bottom of the pyramid: Towards a positive social change. (2024). Singh, Nidhi ; Paul, Justin ; Sinha, Neena. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:202:y:2024:i:c:s0040162524001094.

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2023Achieving sustainable customer loyalty in airports: The role of waiting time satisfaction and self-service technologies. (2023). Ozgit, Hale ; Rjoub, Husam ; Ayodeji, Yusuf. In: Technology in Society. RePEc:eee:teinso:v:72:y:2023:i:c:s0160791x22002470.

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2023Innovation and Development: An Analysis of Landscape Construction Factors in Quanzhou Maritime Silkroad Art Park. (2023). Zhao, Yang ; Liu, Junhan ; Chen, Linze. In: Sustainability. RePEc:gam:jsusta:v:15:y:2023:i:4:p:3157-:d:1062862.

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2023Linking Informative and Factual CSR Communication to Reputation: Understanding CSR Motives and Organizational Identification. (2023). Zeng, Linzhi ; Jiang, Hua ; Luo, YI. In: Sustainability. RePEc:gam:jsusta:v:15:y:2023:i:6:p:5136-:d:1096896.

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2023.

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2023Bibliometric and Topic Modeling Analysis of Corporate Social Irresponsibility. (2023). Mahajan, Arvind ; Yadav, Surendra Singh ; Singh, Shveta ; Mendiratta, Anita. In: Global Journal of Flexible Systems Management. RePEc:spr:gjofsm:v:24:y:2023:i:3:d:10.1007_s40171-023-00343-2.

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2024Unexpected waiting corrupts. (2024). Tobol, Yossef ; Hajdu, Gergely ; Dezsio, Linda. In: Research Papers. RePEc:zbw:ecoarp:283619.

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Works by Nathalie Demoulin:

YearTitleTypeCited
2008Les cartes de fidélité fidélisent-elles la clientèle ? In: Reflets et perspectives de la vie économique.
[Full Text][Citation analysis]		article1
2019Servicescape irritants and customer satisfaction: The moderating role of shopping motives and involvement In: Journal of Business Research.
[Full Text][Citation analysis]		article10
2019Servicescape irritants and customer satisfaction: The moderating role of shopping motives and involvement.(2019) In: Post-Print.
[Citation analysis]
This paper has nother version. Agregated cites: 10		paper
2021Impact of customers’ perceptions regarding corporate social responsibility and irresponsibility in the grocery retailing industry: The role of corporate reputation In: Journal of Business Research.
[Full Text][Citation analysis]		article8
2020Impact of customers’ perceptions regarding corporate social responsibility and irresponsibility in the grocery retailing industry: The role of corporate reputation.(2020) In: Post-Print.
[Full Text][Citation analysis]
This paper has nother version. Agregated cites: 8		paper
2022Designing a seamless shopping journey through omnichannel retailer integration In: Journal of Business Research.
[Full Text][Citation analysis]		article4
2022Designing a seamless shopping journey through omnichannel retailer integration.(2022) In: Post-Print.
[Full Text][Citation analysis]
This paper has nother version. Agregated cites: 4		paper
2008On the impact of loyalty cards on store loyalty: Does the customers’ satisfaction with the reward scheme matter? In: Journal of Retailing and Consumer Services.
[Full Text][Citation analysis]		article20
2011Music congruency in a service setting: The mediating role of emotional and cognitive responses In: Journal of Retailing and Consumer Services.
[Full Text][Citation analysis]		article15
2011Music congruency in a service setting: The mediating role of emotional and cognitive responses.(2011) In: Post-Print.
[Citation analysis]
This paper has nother version. Agregated cites: 15		paper
2016Adoption of in-store mobile payment: Are perceived risk and convenience the only drivers? In: Journal of Retailing and Consumer Services.
[Full Text][Citation analysis]		article60
2009Drivers of Customers’ Adoption and Adoption Timing of a New Loyalty Card in the Grocery Retail Market In: Journal of Retailing.
[Full Text][Citation analysis]		article28
2009Drivers of customers adoption and adoption timing of a new loyalty card in the grocery retail market..(2009) In: Post-Print.
[Citation analysis]
This paper has nother version. Agregated cites: 28		paper
2007Waiting time influence on the satisfaction-loyalty relationship in services. In: Post-Print.
[Citation analysis]		paper29
2007Marketing Decision Support System Openness: A Means of Improving Managers Understanding of Marketing Phenomena. In: Post-Print.
[Citation analysis]		paper0
2005Evaluation à légard du temps dattente et son effet modérateur sur la relation satisfaction-fidélité des patients. In: Post-Print.
[Citation analysis]		paper0
2005La relation satisfaction-fidélité : étude du rôle modérateur de la satisfaction à légard du temps dattente dans les services . , 19-20 mai 2005, Nancy In: Post-Print.
[Citation analysis]		paper0
2005Setting the Framework For Developing E-government Services on Cultural Heritage. In: Post-Print.
[Citation analysis]		paper0
2005Les délais de livraison : perceptions et impacts sur le comportement du consommateur. In: Post-Print.
[Citation analysis]		paper0
2007Matching music and restaurant image to enhance affective, cognitive and behavioral responses in a catering environment. In: Post-Print.
[Citation analysis]		paper0
2006On the differences between loyalty card adopters and nonadopters. In: Post-Print.
[Citation analysis]		paper1
2008On the impact of loyalty cards on store loyalty:does the customers satisfaction with the reward scheme matter? In: Post-Print.
[Citation analysis]		paper22
2004On the Use of Churchmans Inquiring Systems in Information Systems Development In: Post-Print.
[Citation analysis]		paper0
2012Behavioural evidence for the effectiveness of threat appeals in the promotion of healthy food to children. In: Post-Print.
[Citation analysis]		paper6
2008Les cartes de fidélité fidélisent-elles la clientèle. Quelques morceaux choisis de la recherche en marketing. In: Post-Print.
[Citation analysis]		paper0
2011Marketing research with SAS enterprise guide In: Post-Print.
[Citation analysis]		paper0
2016An integrated model of self-service technology (SST) usage in a retail context In: Post-Print.
[Citation analysis]		paper26
2016Lexpérience client dans un contexte omni-canal, un concept multidimensionnelle In: Post-Print.
[Citation analysis]		paper0
2016Marketing research with IBM® SPSS statistics : a practical guide In: Post-Print.
[Citation analysis]		paper1
2018Acceptance of text-mining systems: The signaling role of information quality In: Post-Print.
[Full Text][Citation analysis]		paper3
2016How do consumers react to corporate social responsibility and irresponsibility in the retailing sector ? In: Post-Print.
[Citation analysis]		paper0
2016Corporate social responsibility and irresponsibility: How do consumers react to ambivalent CSR information? Application in the retailing sector In: Post-Print.
[Citation analysis]		paper0

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