Citation profile for CATHERINE NJOKI CHEGE

CATHERINE NJOKI CHEGE : Citation Profile

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Citations

RESEARCH PRODUCTION:

Articles

RESEARCH ACTIVITY:

   3 years (2019 - 2022). See details.
   Cites by year: 1
   Journals where CATHERINE NJOKI CHEGE has often published
   Relations with other researchers
   Recent citing documents: 2.    Total self citations: 0 (0 %)

MORE DETAILS IN:

EconPapers

ABOUT THIS REPORT:

   Permalink: http://citec.repec.org/pch2332
   Updated: 2026-03-28    RAS profile: 2026-01-23
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Relations with other researchers

Works with:

Authors registered in RePEc who have co-authored more than one work in the last five years with CATHERINE NJOKI CHEGE.

Is cited by:

Cites to:

Vera-Martínez, Jorge (1)

Main data

Where CATHERINE NJOKI CHEGE has published?

Journals with more than one article published	# docs
International Journal of Research in Business and Social Science (2147-4478)	3

Recent works citing CATHERINE NJOKI CHEGE (2025 and 2024)

Year	Title of citing document
2025	Towards Fair Pricing and an Optimized Customer Experience: A Study of the Drivers of Premiums and Insured Satisfaction. (2025). Ghzaiel, Karima ; ben Brahem, Jawhar ; Ghachem, Amel. In: International Journal of Research and Innovation in Social Science. RePEc:bcp:journl:v:9:y:2025:i:11:p:7753-7766. Full description at Econpapers \|\| Download paper
2024	Online Retail Service Quality: What Matters Most for Customer Satisfaction?. (2024). Bansal, Ajay ; Misra, Richa ; Jasial, Sumeet Singh ; Singh, Sonali. In: FIIB Business Review. RePEc:sae:fbbsrw:v:13:y:2024:i:5:p:600-615. Full description at Econpapers \|\| Download paper

Works by CATHERINE NJOKI CHEGE:

Year	Title	Type	Cited
2021	Examining the influence of service reliability on customer satisfaction in the insurance industry in Kenya In: International Journal of Research in Business and Social Science (2147-4478). [Full Text][Citation analysis]	article	2
2022	Influence of service assurance on customer satisfaction across Kenyan insurance companies: A multi-level data analysis approach In: International Journal of Research in Business and Social Science (2147-4478). [Full Text][Citation analysis]	article	0
2019	Relationship between empathy dimension and customer satisfaction in the insurance industry in Kenya In: International Journal of Research in Business and Social Science (2147-4478). [Full Text][Citation analysis]	article	1