Nathalie Demoulin : Citation Profile

Lille Économie et Management (LEM) (50% share)
Université Catholique de Lille (50% share)

9

H index

9

i10 index

251

Citations

RESEARCH PRODUCTION:

8

Articles

24

Papers

RESEARCH ACTIVITY:

   18 years (2004 - 2022). See details.
   Cites by year: 13
   Journals where Nathalie Demoulin has often published
   Relations with other researchers
   Recent citing documents: 28.    Total self citations: 2 (0.79 %)

MORE DETAILS IN:
ABOUT THIS REPORT:

   Permalink: http://citec.repec.org/pde856
   Updated: 2025-04-19    RAS profile: 2024-03-12    
   Missing citations? Add them    Incorrect content? Let us know

Relations with other researchers

Works with:

Cocco, Helen (2)

Authors registered in RePEc who have co-authored more than one work in the last five years with Nathalie Demoulin.

Is cited by:

Danaher, Peter (3)

Hajdu, Gergely (3)

Silva, Susana (2)

Klopfert, Frédéric (2)

Joachain, Helene (2)

Caiado, Jorge (2)

Vermeir, Iris (1)

Duarte, Paulo (1)

Charry, Karine (1)

Mokhtarian, Patricia (1)

Rjoub, Husam (1)

Cites to:

Verhoef, Peter (3)

Van den Poel, Dirk (2)

Pieters, Rik (2)

Tribó, Josep (1)

Pavelin, Stephen (1)

Schmidt, Peter (1)

De Roeck, Kenneth (1)

Andreassen, Tor (1)

Loewenstein, George (1)

Hammerschmidt, Maik (1)

belvaux, bertrand (1)

Main data

Production by document typearticlepaper200420052006200720082009201020112012201320142015201620172018201920202021202202.557.5Documents Highcharts.comExport to raster or vector imagePrint the chart
Cumulative documents published2004200520062007200820092010201120122013201420152016201720182019202020212022010203040Documents Highcharts.comExport to raster or vector imagePrint the chart

Citations received200920102011201220132014201520162017201820192020202120222023202420250204060Citations Highcharts.comExport to raster or vector imagePrint the chart
Citations by production year20062007200820092010201120122013201420152016201720182019202020212022050100Citations Highcharts.comExport to raster or vector imagePrint the chart

H-Index: 9Most cited documents12345678910110255075Number of citations Highcharts.comExport to raster or vector imagePrint the chart
H-Index evolution2016102016112016122017012017022017032017042017052017062017072017082017092017102017112017122018012018022018032018042018052018062018072018082018092018102018112018122019012019022019032019042019052019062019072019082019092019102019112019122020012020022020032020042020052020062020072020082020092020102020112020122021012021022021032021042021052021062021072021082021092021102021112021122022012022022022032022042022052022062022072022082022092022102022112022122023012023022023032023042023052023062023072023082023092023102023112023122024012024022024032024042024052024062024072024082024092024102024112024122025012025022025032025040510h-index Highcharts.comExport to raster or vector imagePrint the chart

Where Nathalie Demoulin has published?

Journals with more than one article published# docs
Journal of Business Research3
Journal of Retailing and Consumer Services3

Working Papers Series with more than one paper published# docs
Post-Print / HAL24

Recent works citing Nathalie Demoulin (2025 and 2024)

Year  ↓Title of citing document  ↓
2024Robust Appointment Scheduling with Waiting Time Guarantees. (2024). Schulz, Andreas S ; Kolisch, Rainer ; Bauerhenne, Carolin. In: Papers. RePEc:arx:papers:2402.12561.

Full description at Econpapers || Download paper

2024.

Full description at Econpapers || Download paper

2024Integrated banking channel service quality (IBCSQ): Role of IBCSQ for building consumers relationship quality and brand equity. (2024). , Sreejesh. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:76:y:2024:i:c:s0969698923003673.

Full description at Econpapers || Download paper

2024Shopping mall detachment: Why do some consumers avoid malls?. (2024). Mitchell, Vince ; Vilnai-Yavetz, Iris ; Gilboa, Shaked. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:78:y:2024:i:c:s0969698924000365.

Full description at Econpapers || Download paper

2024Customer journey design in omnichannel retailing: Examining the effect of autonomy-competence-relatedness in brand relationship building. (2024). Li, Yongfa ; Zheng, LU. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:78:y:2024:i:c:s0969698924000729.

Full description at Econpapers || Download paper

2024Managing the co-creation of accessible and inclusive family recreation retail encounters: A critical incident analysis. (2024). Darcy, Simon ; Cerdan-Chiscano, Monica. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:79:y:2024:i:c:s0969698924001620.

Full description at Econpapers || Download paper

2024Determinants of the continuance use of smart shopping carts: Findings from PLS-SEM and NCA. (2024). Jasim, Mohamed K. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:81:y:2024:i:c:s0969698924003345.

Full description at Econpapers || Download paper

2024The role of membership fees in online retail market competition. (2024). Meng, Zhiqing ; Xu, Lina. In: Research in International Business and Finance. RePEc:eee:riibaf:v:67:y:2024:i:pa:s0275531923002155.

Full description at Econpapers || Download paper

2024Goal-gradient point rewards can increase consumers willingness to purchase poverty-alleviating products. (2024). Zhou, Yanju ; Yang, Mei ; Zou, Fei ; Xie, Baiwei ; Deng, Yaling. In: Socio-Economic Planning Sciences. RePEc:eee:soceps:v:92:y:2024:i:c:s0038012123003002.

Full description at Econpapers || Download paper

2024Mobile payments for bottom of the pyramid: Towards a positive social change. (2024). Singh, Nidhi ; Paul, Justin ; Sinha, Neena. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:202:y:2024:i:c:s0040162524001094.

Full description at Econpapers || Download paper

2025Can Consumers’ Altruistic Inferences Solve the CSR Initiative Puzzle? A Meta-analytic Investigation. (2025). Napolova, Ekaterina ; Legoux, Renaud ; Willmott, Taylor ; Vanasse, Chlo ; Pupovac, Ljubomir ; Plewa, Carolin ; Carrillat, Franois A. In: Journal of Business Ethics. RePEc:kap:jbuset:v:196:y:2025:i:3:d:10.1007_s10551-024-05704-0.

Full description at Econpapers || Download paper

2024Exploring the Communication and Spillover Effects of the Advertising Endorser and Appeal of Nonprofit Organizations. (2024). Yang, Dong Jenn. In: SAGE Open. RePEc:sae:sagope:v:14:y:2024:i:1:p:21582440231220761.

Full description at Econpapers || Download paper

2024Customer Responses to Airline Service Failure: Perspectives from Expectation Disconfirmation Theory. (2024). Long, Nguyen Thanh ; Hien, Nguyen Ngoc ; Luu, Danh Xuan ; Liem, Vo Tan. In: SAGE Open. RePEc:sae:sagope:v:14:y:2024:i:2:p:21582440241248334.

Full description at Econpapers || Download paper

2024Role of risk perception and situational factors in mobile payment adoption among small vendors in unorganised retail. (2024). Verma, Deepak ; Rathore, Ajaypal Singh ; Ramtiyal, Bharti. In: Electronic Commerce Research. RePEc:spr:elcore:v:24:y:2024:i:4:d:10.1007_s10660-022-09657-2.

Full description at Econpapers || Download paper

2024Snakes and Ladders: Unpacking the Personalisation-Privacy Paradox in the Context of AI-Enabled Personalisation in the Physical Retail Environment. (2024). Canhoto, Ana Isabel ; Keegan, Brendan James ; Ryzhikh, Maria. In: Information Systems Frontiers. RePEc:spr:infosf:v:26:y:2024:i:3:d:10.1007_s10796-023-10369-7.

Full description at Econpapers || Download paper

2024The strategic effect of corporate reputation on customer citizenship behavior: an empirical verification. (2024). Anees, U ; Arrigo, E ; Nicola, M. In: Review of Managerial Science. RePEc:spr:rvmgts:v:18:y:2024:i:1:d:10.1007_s11846-023-00618-z.

Full description at Econpapers || Download paper

2024Unexpected waiting corrupts. (2024). Tobol, Yossef ; Hajdu, Gergely ; Dezsio, Linda. In: Research Papers. RePEc:zbw:ecoarp:283619.

Full description at Econpapers || Download paper

Works by Nathalie Demoulin:

Year  ↓Title  ↓Type  ↓Cited  ↓
2008Les cartes de fidélité fidélisent-elles la clientèle ? In: Reflets et perspectives de la vie économique.
[Full Text][Citation analysis]		article1
2019Servicescape irritants and customer satisfaction: The moderating role of shopping motives and involvement In: Journal of Business Research.
[Full Text][Citation analysis]		article13
2019Servicescape irritants and customer satisfaction: The moderating role of shopping motives and involvement.(2019) In: Post-Print.
[Citation analysis]
This paper has nother version. Agregated cites: 13		paper
2021Impact of customers’ perceptions regarding corporate social responsibility and irresponsibility in the grocery retailing industry: The role of corporate reputation In: Journal of Business Research.
[Full Text][Citation analysis]		article12
2020Impact of customers’ perceptions regarding corporate social responsibility and irresponsibility in the grocery retailing industry: The role of corporate reputation.(2020) In: Post-Print.
[Full Text][Citation analysis]
This paper has nother version. Agregated cites: 12		paper
2022Designing a seamless shopping journey through omnichannel retailer integration In: Journal of Business Research.
[Full Text][Citation analysis]		article5
2022Designing a seamless shopping journey through omnichannel retailer integration.(2022) In: Post-Print.
[Full Text][Citation analysis]
This paper has nother version. Agregated cites: 5		paper
2008On the impact of loyalty cards on store loyalty: Does the customers€™ satisfaction with the reward scheme matter? In: Journal of Retailing and Consumer Services.
[Full Text][Citation analysis]		article24
2011Music congruency in a service setting: The mediating role of emotional and cognitive responses In: Journal of Retailing and Consumer Services.
[Full Text][Citation analysis]		article15
2011Music congruency in a service setting: The mediating role of emotional and cognitive responses.(2011) In: Post-Print.
[Citation analysis]
This paper has nother version. Agregated cites: 15		paper
2016Adoption of in-store mobile payment: Are perceived risk and convenience the only drivers? In: Journal of Retailing and Consumer Services.
[Full Text][Citation analysis]		article62
2009Drivers of Customers’ Adoption and Adoption Timing of a New Loyalty Card in the Grocery Retail Market In: Journal of Retailing.
[Full Text][Citation analysis]		article28
2009Drivers of customers adoption and adoption timing of a new loyalty card in the grocery retail market..(2009) In: Post-Print.
[Citation analysis]
This paper has nother version. Agregated cites: 28		paper
2007Waiting time influence on the satisfaction-loyalty relationship in services. In: Post-Print.
[Citation analysis]		paper30
2007Marketing Decision Support System Openness: A Means of Improving Managers Understanding of Marketing Phenomena. In: Post-Print.
[Citation analysis]		paper0
2005Evaluation à légard du temps dattente et son effet modérateur sur la relation satisfaction-fidélité des patients. In: Post-Print.
[Citation analysis]		paper0
2005La relation satisfaction-fidélité : étude du rôle modérateur de la satisfaction à légard du temps dattente dans les services . , 19-20 mai 2005, Nancy In: Post-Print.
[Citation analysis]		paper0
2005Setting the Framework For Developing E-government Services on Cultural Heritage. In: Post-Print.
[Citation analysis]		paper0
2005Les délais de livraison : perceptions et impacts sur le comportement du consommateur. In: Post-Print.
[Citation analysis]		paper0
2007Matching music and restaurant image to enhance affective, cognitive and behavioral responses in a catering environment. In: Post-Print.
[Citation analysis]		paper0
2006On the differences between loyalty card adopters and nonadopters. In: Post-Print.
[Citation analysis]		paper1
2008On the impact of loyalty cards on store loyalty:does the customers satisfaction with the reward scheme matter? In: Post-Print.
[Citation analysis]		paper22
2004On the Use of Churchmans Inquiring Systems in Information Systems Development In: Post-Print.
[Citation analysis]		paper0
2012Behavioural evidence for the effectiveness of threat appeals in the promotion of healthy food to children. In: Post-Print.
[Citation analysis]		paper7
2008Les cartes de fidélité fidélisent-elles la clientèle. Quelques morceaux choisis de la recherche en marketing. In: Post-Print.
[Citation analysis]		paper0
2011Marketing research with SAS enterprise guide In: Post-Print.
[Citation analysis]		paper0
2016An integrated model of self-service technology (SST) usage in a retail context In: Post-Print.
[Citation analysis]		paper27
2016Lexpérience client dans un contexte omni-canal, un concept multidimensionnelle In: Post-Print.
[Citation analysis]		paper0
2016Marketing research with IBM® SPSS statistics : a practical guide In: Post-Print.
[Citation analysis]		paper1
2018Acceptance of text-mining systems: The signaling role of information quality In: Post-Print.
[Full Text][Citation analysis]		paper3
2016How do consumers react to corporate social responsibility and irresponsibility in the retailing sector ? In: Post-Print.
[Citation analysis]		paper0
2016Corporate social responsibility and irresponsibility: How do consumers react to ambivalent CSR information? Application in the retailing sector In: Post-Print.
[Citation analysis]		paper0

CitEc is a RePEc service, providing citation data for Economics since 2001. Last updated April, 14 2025. Contact: CitEc Team