4
H index
3
i10 index
106
Citations
Universidade do Coimbra | 4 H index 3 i10 index 106 Citations RESEARCH PRODUCTION: 20 Articles 1 Papers 1 Chapters RESEARCH ACTIVITY: 16 years (2007 - 2023). See details. MORE DETAILS IN: ABOUT THIS REPORT: Permalink: http://citec.repec.org/pgo767 |
Works with: Authors registered in RePEc who have co-authored more than one work in the last five years with Carlos F. Gomes. | Is cited by: | Cites to: |
Year | Title of citing document |
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2023 | Up in the air! Airline passengers brand experience and its impact on brand satisfaction mediated by brand love. (2023). Soch, Harmeen ; Pabla, Harleen. In: Journal of Air Transport Management. RePEc:eee:jaitra:v:107:y:2023:i:c:s0969699722001648. Full description at Econpapers || Download paper |
2023 | Passengers satisfaction with the technologies used in smart airports: An empirical study from a gender perspective. (2023). Jimnez-Crisstomo, Abel ; Escat-Corts, Mara-Dolores ; Celemn-Pedroche, Mara Soledad ; Rubio-Andrada, Luis. In: Journal of Air Transport Management. RePEc:eee:jaitra:v:107:y:2023:i:c:s0969699722001661. Full description at Econpapers || Download paper |
2023 | Has passenger satisfaction at airports changed with the onset of COVID-19? The case of Seville Airport (Spain). (2023). Casas-Albala, Diana ; Lopez-Valpuesta, Lourdes. In: Journal of Air Transport Management. RePEc:eee:jaitra:v:108:y:2023:i:c:s0969699723000042. Full description at Econpapers || Download paper |
2023 | Developing a passenger-centered airport: A case study of Urumqi airport in Xinjiang, China. (2023). Zhang, Yahua ; Li, Linbo ; Cao, Mengfei. In: Journal of Air Transport Management. RePEc:eee:jaitra:v:108:y:2023:i:c:s0969699723000066. Full description at Econpapers || Download paper |
2023 | How to make you spend more in the airport? An investigation towards ECSI model on willingness to spend more in airport. (2023). Leong, Yee Choy ; Lim, Xin-Jean ; Cheah, Jun-Hwa ; Yong, Shih Ween. In: Journal of Air Transport Management. RePEc:eee:jaitra:v:112:y:2023:i:c:s0969699723001072. Full description at Econpapers || Download paper |
2023 | The transition toward sustainability of airport operators. Evidence from Italy. (2023). Scandurra, Giuseppe ; Thomas, Antonio. In: Journal of Air Transport Management. RePEc:eee:jaitra:v:112:y:2023:i:c:s0969699723001138. Full description at Econpapers || Download paper |
2023 | Measuring service quality with text analytics: Considering both importance and performance of consumer opinions on social and non-social online platforms. (2023). Wang, Yen-Yao ; Xu, Pei ; Lu, Lin. In: Journal of Business Research. RePEc:eee:jbrese:v:169:y:2023:i:c:s0148296323006574. Full description at Econpapers || Download paper |
2023 | Higher expectations of passengers do really sense: Development and validation a multiple scale-FliQual for air transport service quality. (2023). Bellamkonda, Raja Shekhar ; Mahapatra, Subas Chandra. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:70:y:2023:i:c:s0969698922002557. Full description at Econpapers || Download paper |
2023 | Airport service quality perception and flight delays: Examining the influence of psychosituational latent traits of respondents in passenger satisfaction surveys. (2023). Vassallo, Moisés ; Oliveira, Bruno F. In: Research in Transportation Economics. RePEc:eee:retrec:v:102:y:2023:i:c:s0739885923001117. Full description at Econpapers || Download paper |
2023 | Changes in perceptions of airport services’ attributes: An assessment of the impacts of COVID-19. (2023). Hong, Kan Wai ; He, Hang ; Wu, Hanjun ; Lin, Yi-Hsin. In: Transport Policy. RePEc:eee:trapol:v:141:y:2023:i:c:p:116-128. Full description at Econpapers || Download paper |
2023 | . Full description at Econpapers || Download paper |
2023 | A Three-Stage Hybrid SEM-BN-ANN Approach for Analyzing Airport Service Quality. (2023). Ratanavaraha, Vatanavongs ; Sunkpho, Jirapon ; Ramjan, Sarawut ; Thamsatitdej, Poomporn ; Wipulanusat, Warit ; Pholsook, Thitinan. In: Sustainability. RePEc:gam:jsusta:v:15:y:2023:i:11:p:8885-:d:1160890. Full description at Econpapers || Download paper |
2023 | Determining Factors Affecting Passenger Satisfaction of “Jeepney” in the Philippine Urban Areas: The Role of Service Quality in Sustainable Urban Transportation System. (2023). Persada, Satria Fadil ; Thana, Kriengkrai ; Chuenyindee, Thanatorn ; Villanueva, Renz Albert ; Videa, Jedrek Charles ; Tan, Ayen Sienna ; Estefanio, Andrei ; Prasetyo, Yogi Tri ; Kester, Ardvin ; Nadlifatin, Reny. In: Sustainability. RePEc:gam:jsusta:v:15:y:2023:i:2:p:1223-:d:1029829. Full description at Econpapers || Download paper |
2023 | A framework for identifying perceived Quality of Life indicators for the elderly in the neighbourhood context: a case study of Kolkata, India. (2023). Pandit, Debapratim ; Basu, Sanghamitra ; Saha, Suparna. In: Quality & Quantity: International Journal of Methodology. RePEc:spr:qualqt:v:57:y:2023:i:3:d:10.1007_s11135-022-01419-4. Full description at Econpapers || Download paper |
Year | Title | Type | Cited |
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2015 | The effects of service quality dimensions and passenger characteristics on passengers overall satisfaction with an airport In: Journal of Air Transport Management. [Full Text][Citation analysis] | article | 38 |
2016 | Measuring airport service quality: A multidimensional approach In: Journal of Air Transport Management. [Full Text][Citation analysis] | article | 32 |
2018 | Performance measurement practices in airports: Multidimensionality and utilization patterns In: Journal of Air Transport Management. [Full Text][Citation analysis] | article | 4 |
2020 | Antecedents and consequences of passenger satisfaction with the airport In: Journal of Air Transport Management. [Full Text][Citation analysis] | article | 19 |
2007 | An empirical investigation of manufacturing performance measures utilization In: International Journal of Productivity and Performance Management. [Full Text][Citation analysis] | article | 2 |
2020 | The effectiveness of management accounting systems in SMEs: a multidimensional measurement approach In: Journal of Applied Accounting Research. [Full Text][Citation analysis] | article | 2 |
2014 | Corporate Sustainability Measurement in Service Organizations: A Case Study From Portugal In: Post-Print. [Citation analysis] | paper | 2 |
2016 | Performance management in Iranian manufacturing organisations: practices and culture In: International Journal of Business Excellence. [Full Text][Citation analysis] | article | 0 |
2017 | Toward promoting effective strategic performance: the relevance of the alignment of performance measurement and competitive strategic choices In: International Journal of Business Excellence. [Full Text][Citation analysis] | article | 0 |
2007 | The measurement of operational performance effectiveness: an innovative organisational approach In: International Journal of Business Innovation and Research. [Full Text][Citation analysis] | article | 0 |
2015 | Enhancing organisational performance through information technology: an organisational and social strategic context In: International Journal of Business Information Systems. [Full Text][Citation analysis] | article | 0 |
2007 | An investigation of information availability and sharability for organisational performance measures In: International Journal of Business Information Systems. [Full Text][Citation analysis] | article | 0 |
2019 | Information technology and the supply chain integration: a business executives context In: International Journal of Business Information Systems. [Full Text][Citation analysis] | article | 0 |
2007 | An assessment of the key success factors of manufacturing performance from the perspective of external decision-makers In: International Journal of Business and Systems Research. [Full Text][Citation analysis] | article | 0 |
2010 | Strategic grouping and performance of Portuguese manufacturing firms: a structural equation modelling approach In: International Journal of Business and Systems Research. [Full Text][Citation analysis] | article | 0 |
2015 | Toward education and training the human resources: meeting the challenge through a joint-venture process approach between the public and private sectors In: International Journal of Process Management and Benchmarking. [Full Text][Citation analysis] | article | 0 |
2015 | A win-win approach to promoting cooperation between business organisations and business education: the role of internships In: International Journal of Process Management and Benchmarking. [Full Text][Citation analysis] | article | 0 |
2015 | Capabilities as components of competitive strategy in the Portuguese service sector In: International Journal of Services and Operations Management. [Full Text][Citation analysis] | article | 0 |
2023 | Exploring the Interrelationship Among Management Accounting Systems, Decentralization, and Organizational Performance In: Springer Proceedings in Business and Economics. [Citation analysis] | chapter | 0 |
2013 | An assessment of performance-related practices in service operational settings: measures and utilization patterns In: The Service Industries Journal. [Full Text][Citation analysis] | article | 1 |
2014 | Discerning competitive strategy through an assessment of competitive methods In: The Service Industries Journal. [Full Text][Citation analysis] | article | 2 |
2016 | Changing role of maintenance in business organisations: measurement versus strategic orientation In: International Journal of Production Research. [Full Text][Citation analysis] | article | 4 |
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