0.28
Impact Factor
0.28
5-Years IF
6
5-Years H index
CitEc is a RePEc service
providing citation data for Economics since 2001
providing citation data for Economics since 2001
Last updated December, 3 2015 760.408 documents
processed, 20.499.313 references and 8.066.571 citations
[Raw data] [50 most cited papers] [50 most relevant papers] [cites used to compute IF] [Recent citations ][Frequent citing series ]
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| IF | AIF | IF5 | DOC | CDO | CCU | CIF | CIT | D2Y | C2Y | D5Y | C5Y | %SC | CiY | II | AII | |
| 1990 | 0.09 | 0 | 0 | 0 | (%) | 0.03 | ||||||||||
| 1991 | 0.09 | 0 | 0 | 0 | (%) | 0.04 | ||||||||||
| 1992 | 0.09 | 0 | 0 | 0 | (%) | 0.04 | ||||||||||
| 1993 | 0.1 | 0 | 0 | 0 | (%) | 0.05 | ||||||||||
| 1994 | 0.11 | 0 | 0 | 0 | (%) | 0.05 | ||||||||||
| 1995 | 0.19 | 0 | 0 | 0 | (%) | 0.07 | ||||||||||
| 1996 | 0.23 | 0 | 0 | 0 | (%) | 0.09 | ||||||||||
| 1997 | 0.27 | 0 | 0 | 0 | (%) | 0.09 | ||||||||||
| 1998 | 0.27 | 0 | 0 | 0 | (%) | 0.1 | ||||||||||
| 1999 | 0.31 | 0 | 0 | 0 | (%) | 0.13 | ||||||||||
| 2000 | 0.39 | 0 | 0 | 0 | (%) | 0.15 | ||||||||||
| 2001 | 0.41 | 0 | 0 | 0 | (%) | 0.16 | ||||||||||
| 2002 | 0.43 | 0 | 0 | 0 | (%) | 0.19 | ||||||||||
| 2003 | 0.45 | 0 | 0 | 0 | (%) | 0.19 | ||||||||||
| 2004 | 0.51 | 0 | 0 | 0 | (%) | 0.21 | ||||||||||
| 2005 | 0.54 | 0 | 0 | 0 | (%) | 0.22 | ||||||||||
| 2006 | 0.52 | 0 | 0 | 0 | (%) | 0.21 | ||||||||||
| 2007 | 0.45 | 20 | 20 | 31 | 0 | 0 | 17 (54.8%) | 0.18 | ||||||||
| 2008 | 0.1 | 0.48 | 0.1 | 25 | 45 | 4 | 0.09 | 36 | 20 | 2 | 20 | 2 | 28 (77.8%) | 2 | 0.08 | 0.2 |
| 2009 | 0.09 | 0.48 | 0.09 | 25 | 70 | 4 | 0.06 | 45 | 45 | 4 | 45 | 4 | 37 (82.2%) | 0.19 | ||
| 2010 | 0.14 | 0.44 | 0.13 | 22 | 92 | 14 | 0.15 | 27 | 50 | 7 | 70 | 9 | 25 (92.6%) | 1 | 0.05 | 0.16 |
| 2011 | 0.38 | 0.53 | 0.32 | 23 | 115 | 39 | 0.34 | 39 | 47 | 18 | 92 | 29 | 36 (92.3%) | 7 | 0.3 | 0.21 |
| 2012 | 0.24 | 0.58 | 0.3 | 28 | 143 | 40 | 0.28 | 19 | 45 | 11 | 115 | 35 | 15 (78.9%) | 0.22 | ||
| 2013 | 0.2 | 0.71 | 0.2 | 36 | 179 | 39 | 0.22 | 15 | 51 | 10 | 123 | 25 | 13 (86.7%) | 2 | 0.06 | 0.25 |
| 2014 | 0.28 | 0.81 | 0.28 | 33 | 212 | 55 | 0.26 | 2 | 64 | 18 | 134 | 38 | 1 (50%) | 0.28 |
| IF: Impact Factor: C2Y / D2Y AIF: Average Impact Factor for series in RePEc in year y IF5: Impact Factor: C5Y / D5Y DOC: Number of documents published in year y CDO: Cumulative number of documents published until year y CCU: Cumulative number of citations to papers published until year y CIF: Cumulative impact factor CIT: Number of citations to papers published in year y D2Y: Number of articles published in y-1 plus y-2 C2Y: Cites in y to articles published in y-1 plus y-2 D5Y: Number of articles published in y-1 until y-5 C5Y: Cites in y to articles published in y-1 until y-5 %SC: Percentage of selft citations in y to articles published in y-1 plus y-2 CiY: Cites in year y to documents published in year y II: Immediacy Index: CiY / Documents. AII: Average Immediacy Index for series in RePEc in year y |
|
50 most cited documents in this series:
[Click on heading to sort table]
| Year | Title | Cited |
|---|---|---|
| 2008 | What do we really know about services?. (2008). Akehurst, Gary . In: Service Business. RePEc:spr:svcbiz:v:2:y:2008:i:1:p:1-15. Full description at Econpapers || Download paper | 11 |
| 2009 | Airline customer satisfaction and loyalty: impact of in-flight service quality. (2009). An, Myungsook ; Noh, Yonghwi . In: Service Business. RePEc:spr:svcbiz:v:3:y:2009:i:3:p:293-307. Full description at Econpapers || Download paper | 9 |
| 2010 | Success factors of platform leadership in web 2.0 service business. (2010). Lee, Sang ; Noh, Yonghwi ; Kim, Taewan . In: Service Business. RePEc:spr:svcbiz:v:4:y:2010:i:2:p:89-103. Full description at Econpapers || Download paper | 8 |
| 2009 | User generated content: the use of blogs for tourism organisations and tourism consumers. (2009). Akehurst, Gary . In: Service Business. RePEc:spr:svcbiz:v:3:y:2009:i:1:p:51-61. Full description at Econpapers || Download paper | 8 |
| 2009 | Dimensions of service quality and satisfaction in healthcare: a patientâs satisfaction index. (2009). Alves, Helena ; Duarte, Paulo ; Raposo, Mario . In: Service Business. RePEc:spr:svcbiz:v:3:y:2009:i:1:p:85-100. Full description at Econpapers || Download paper | 7 |
| 2009 | Systematic performance differences across the manufacturing-service continuum. (2009). Reed, Richard ; Storrud-Barnes, Susan . In: Service Business. RePEc:spr:svcbiz:v:3:y:2009:i:4:p:319-339. Full description at Econpapers || Download paper | 6 |
| 2011 | How much does KIBS contribute to the generation and diffusion of innovation?. (2011). Mas-Verdu, Francisco ; Alvarez-Coque, Jose Garcia ; Alba, Martin ; Wensley, Anthony . In: Service Business. RePEc:spr:svcbiz:v:5:y:2011:i:3:p:195-212. Full description at Econpapers || Download paper | 6 |
| 2011 | The impact of diversity of innovation channels on innovation performance in service firms. (2011). Cho, Insu ; Choi, Jeongil ; Park, Heejun . In: Service Business. RePEc:spr:svcbiz:v:5:y:2011:i:3:p:277-294. Full description at Econpapers || Download paper | 6 |
| 2007 | Service value chains and effects of scale. (2007). Nooteboom, Bart . In: Service Business. RePEc:spr:svcbiz:v:1:y:2007:i:2:p:119-139. Full description at Econpapers || Download paper | 5 |
| 2010 | The impacts of instructional video advertising on customer purchasing intentions on the Internet. (2010). Huarng, Kun-Huang ; Huang, Jian ; Yu, Tiffany . In: Service Business. RePEc:spr:svcbiz:v:4:y:2010:i:1:p:27-36. Full description at Econpapers || Download paper | 5 |
| 2007 | The erosion of pioneer advantage in the European mobile telecommunications industry. (2007). Usero, Belen ; Fernandez, Zulima . In: Service Business. RePEc:spr:svcbiz:v:1:y:2007:i:3:p:195-210. Full description at Econpapers || Download paper | 4 |
| 2011 | Does technology make a difference? Evidence from Spanish hotels. (2011). Ruiz-Molina, Maria-Eugenia ; Moliner-Velazquez, Beatriz ; Gil-Saura, Irene . In: Service Business. RePEc:spr:svcbiz:v:5:y:2011:i:1:p:1-12. Full description at Econpapers || Download paper | 4 |
| 2011 | The customisation framework for roadmapping product-service integration. (2011). Geum, Youngjung ; Park, Yongtae ; Kang, Daekook ; Lee, Sungjoo . In: Service Business. RePEc:spr:svcbiz:v:5:y:2011:i:3:p:213-236. Full description at Econpapers || Download paper | 4 |
| 2010 | Fostering strategic learning capability to enhance creativity in small service businesses. (2010). Wyer, Peter ; Matthews, Patrick ; Donohoe, Stephen . In: Service Business. RePEc:spr:svcbiz:v:4:y:2010:i:1:p:9-26. Full description at Econpapers || Download paper | 4 |
| 2008 | Determinants of the adoption of HRM practices in tourism SMEs in Spain: an exploratory study. (2008). Urbano, David ; Yordanova, Desislava . In: Service Business. RePEc:spr:svcbiz:v:2:y:2008:i:3:p:167-185. Full description at Econpapers || Download paper | 4 |
| 2007 | The importance of the activities of service business in the economy: welcome to the Service Business. An International Journal. (2007). Olson, David ; Lee, Sang ; Roig, Salvador ; Ribeiro, Domingo . In: Service Business. RePEc:spr:svcbiz:v:1:y:2007:i:1:p:1-5. Full description at Econpapers || Download paper | 3 |
| 2007 | Strangers in the night: speeddating, CCI and service businesses. (2007). Patterson, Anthony ; Baron, Steve ; Harris, Kim ; Hodgson, Julia . In: Service Business. RePEc:spr:svcbiz:v:1:y:2007:i:3:p:211-232. Full description at Econpapers || Download paper | 3 |
| 2009 | Multi-item models for evaluating managerial and organizational resources in service firms. (2009). Cruz-Ros, Sonia . In: Service Business. RePEc:spr:svcbiz:v:3:y:2009:i:3:p:229-257. Full description at Econpapers || Download paper | 3 |
| 2010 | Innovative and creative entrepreneurship support services at universities. (2010). Arroyo-Vazquez, Monica ; Jimenez-Saez, Fernando ; Sijde, Peter . In: Service Business. RePEc:spr:svcbiz:v:4:y:2010:i:1:p:63-76. Full description at Econpapers || Download paper | 3 |
| 2011 | An integrative research framework for the online social network service. (2011). Lee, Sang ; Chen, Liqiang . In: Service Business. RePEc:spr:svcbiz:v:5:y:2011:i:3:p:259-276. Full description at Econpapers || Download paper | 3 |
| 2009 | Finding critical success factors for virtual community marketing. (2009). Kim, Jae ; Yang, Kyung . In: Service Business. RePEc:spr:svcbiz:v:3:y:2009:i:2:p:149-171. Full description at Econpapers || Download paper | 3 |
| 2010 | Customer equity: a creative tool for SMEs in the services industry. (2010). Roofthooft, Ward . In: Service Business. RePEc:spr:svcbiz:v:4:y:2010:i:1:p:37-48. Full description at Econpapers || Download paper | 3 |
| 2012 | Innovation and imitation effects in the mobile telecommunication service market. (2012). Lee, Sang-Gun ; Kim, Si-Hyeon ; Park, Byeonghwa . In: Service Business. RePEc:spr:svcbiz:v:6:y:2012:i:3:p:265-278. Full description at Econpapers || Download paper | 3 |
| 2007 | Services and innovation systems: European models of Technology Centres. (2007). Mas-Verdu, Francisco . In: Service Business. RePEc:spr:svcbiz:v:1:y:2007:i:1:p:7-23. Full description at Econpapers || Download paper | 3 |
| 2009 | The effect of knowledge complexity on the performance of franchise systems in the service industries: an empirical study. (2009). Minguela-Rata, Beatriz ; Rodriguez-Benavides, M. ; Lopez-Sanchez, Jose . In: Service Business. RePEc:spr:svcbiz:v:3:y:2009:i:1:p:101-115. Full description at Econpapers || Download paper | 3 |
| Creative service business and regional performance: evidence for the European regions. (2013). Boix, Rafael ; Hervas-Oliver, Jose-Luis ; de-Miguel, Blanca . In: Service Business. RePEc:spr:svcbiz:v:7:y:2013:i:3:p:381-398. Full description at Econpapers || Download paper | 3 | |
| 2008 | Technology strategy and performance: a study of information technology service providers from selected Asian countries. (2008). Pang, Billy ; Chadee, Doren . In: Service Business. RePEc:spr:svcbiz:v:2:y:2008:i:2:p:109-126. Full description at Econpapers || Download paper | 3 |
| 2011 | Gender differences in the linkage of online patronage behavior with TV-and-online shopping values. (2011). Lin, Hsin-Hui . In: Service Business. RePEc:spr:svcbiz:v:5:y:2011:i:4:p:295-312. Full description at Econpapers || Download paper | 3 |
| 2011 | Improving human capital through knowledge management practices in knowledge-intensive business services. (2011). Palacios-Marques, Daniel ; Lim, Seongbae ; Gil-Pechuan, Ignacio . In: Service Business. RePEc:spr:svcbiz:v:5:y:2011:i:2:p:99-112. Full description at Econpapers || Download paper | 3 |
| 2010 | Focus on practice service process innovation in the Brazilian electric energy sector. (2010). Uriona-Maldonado, Mauricio ; Varvakis, Gregorio ; Souza, Leonardo . In: Service Business. RePEc:spr:svcbiz:v:4:y:2010:i:1:p:77-88. Full description at Econpapers || Download paper | 3 |
| 2009 | Luxury without guilt: service innovation in the all-inclusive hotel industry. (2009). Striukova, Ludmila ; Rayna, Thierry . In: Service Business. RePEc:spr:svcbiz:v:3:y:2009:i:4:p:359-372. Full description at Econpapers || Download paper | 3 |
| 2008 | Services, growth poles and advanced economies. (2008). McKee, David . In: Service Business. RePEc:spr:svcbiz:v:2:y:2008:i:2:p:99-107. Full description at Econpapers || Download paper | 2 |
| 2010 | A dynamic forecasting model for nursing manpower requirements in the medical service industry. (2010). Chung, Soong ; Lee, DonHee ; Yoon, Seong ; Jung, Doo . In: Service Business. RePEc:spr:svcbiz:v:4:y:2010:i:3:p:225-236. Full description at Econpapers || Download paper | 2 |
| 2012 | The impact of online customer satisfaction on the yahoo auction in Taiwan. (2012). Wu, Chih-Wen ; Fiegantara, Surya ; Huarng, Kun-Huang . In: Service Business. RePEc:spr:svcbiz:v:6:y:2012:i:4:p:473-487. Full description at Econpapers || Download paper | 2 |
| 2011 | Network collaboration and performance in the tourism sector. (2011). Ramayah, T ; In, Julie ; Lee, Jason . In: Service Business. RePEc:spr:svcbiz:v:5:y:2011:i:4:p:411-428. Full description at Econpapers || Download paper | 2 |
| 2008 | Complaint management and the role of the chief executive. (2008). Cunliffe, Melissa ; Johnston, Robert . In: Service Business. RePEc:spr:svcbiz:v:2:y:2008:i:1:p:47-63. Full description at Econpapers || Download paper | 2 |
| 2011 | Exploring satisfaction in business-to-business services: a path-analytic approach. (2011). Kumar, Piyush ; Topaloglu, Omer ; Dass, Mayukh . In: Service Business. RePEc:spr:svcbiz:v:5:y:2011:i:1:p:13-27. Full description at Econpapers || Download paper | 2 |
| 2013 | Conceptualising consumersâ word-of-mouth behaviour intention: evidence from a university education services in Malaysia. (2013). Chang, Hsin ; Hamid, Mohamad ; Jeng, Don . In: Service Business. RePEc:spr:svcbiz:v:7:y:2013:i:1:p:17-35. Full description at Econpapers || Download paper | 2 |
| 2012 | Corporate social responsibility of financial organizations in the social economy: a case study on savings banks. (2012). Izquierdo, Ricardo Server ; Vicedo, Jordi Capo . In: Service Business. RePEc:spr:svcbiz:v:6:y:2012:i:1:p:99-115. Full description at Econpapers || Download paper | 2 |
| 2010 | Marketing capabilities, stakeholdersâ satisfaction, and performance. (2010). Cruz-Ros, Sonia ; Perez-Cabaero, Carmen . In: Service Business. RePEc:spr:svcbiz:v:4:y:2010:i:3:p:209-223. Full description at Econpapers || Download paper | 2 |
| 2008 | ASP effects in the small-sized enterprise: the case of the Bizmeka service from Korea Telecom. (2008). Kim, Hwanyoung ; Jeon, Sunran . In: Service Business. RePEc:spr:svcbiz:v:2:y:2008:i:4:p:287-301. Full description at Econpapers || Download paper | 2 |
| 2013 | Airline website loyalty formation and the moderating effects of gender and education. (2013). Forgas-Coll, Santiago ; Fandos-Roig, Juan ; Sanchez-Garcia, Javier ; Palau-Saumell, Ramon . In: Service Business. RePEc:spr:svcbiz:v:7:y:2013:i:2:p:255-274. Full description at Econpapers || Download paper | 2 |
| 2008 | Tracking the relationship between environmental management and financial performance in the service industry. (2008). Lucas, Marilyn ; WILSON, MATTHEW . In: Service Business. RePEc:spr:svcbiz:v:2:y:2008:i:3:p:203-218. Full description at Econpapers || Download paper | 2 |
| 2012 | Social enterprises and social markets: models and new trends. (2012). Diaz-Foncea, Millan ; Marcuello, Carmen . In: Service Business. RePEc:spr:svcbiz:v:6:y:2012:i:1:p:61-83. Full description at Econpapers || Download paper | 2 |
| 2012 | The effects of motivations, trust, and privacy concern in social networking. (2012). Lin, Shi-Woei ; Liu, Yu-Cheng . In: Service Business. RePEc:spr:svcbiz:v:6:y:2012:i:4:p:411-424. Full description at Econpapers || Download paper | 2 |
| 2008 | Successful implementation of ERP systems in small businesses: a case study in Korea. (2008). Lee, Choong ; Kang, Moonsik . In: Service Business. RePEc:spr:svcbiz:v:2:y:2008:i:4:p:275-286. Full description at Econpapers || Download paper | 2 |
| 2011 | Customersâ zone of tolerance for retail stores. (2011). Nadiri, Halil . In: Service Business. RePEc:spr:svcbiz:v:5:y:2011:i:2:p:113-137. Full description at Econpapers || Download paper | 2 |
| 2007 | Data mining in business services. (2007). Olson, David L.. In: Service Business. RePEc:spr:svcbiz:v:1:y:2007:i:3:p:181-193. Full description at Econpapers || Download paper | 2 |
| 2011 | Competitiveness, resources, and capabilities: empirical evidence from retail banking. (2011). Ferreira, Joo ; Azevedo, Carlos ; Marques, Carla . In: Service Business. RePEc:spr:svcbiz:v:5:y:2011:i:4:p:313-337. Full description at Econpapers || Download paper | 2 |
| 2008 | Partnerships in the provision of services by multi-agencies: four dimensions of service leadership and service quality. (2008). Armistead, Colin ; Pettigrew, Paul . In: Service Business. RePEc:spr:svcbiz:v:2:y:2008:i:1:p:17-32. Full description at Econpapers || Download paper | 2 |
50 most relevant documents in this series:
Papers most cited in the last two years. [Click on heading to sort table]
| Year | Title | Cited |
|---|---|---|
| 2008 | What do we really know about services?. (2008). Akehurst, Gary . In: Service Business. RePEc:spr:svcbiz:v:2:y:2008:i:1:p:1-15. Full description at Econpapers || Download paper | 7 |
| 2009 | User generated content: the use of blogs for tourism organisations and tourism consumers. (2009). Akehurst, Gary . In: Service Business. RePEc:spr:svcbiz:v:3:y:2009:i:1:p:51-61. Full description at Econpapers || Download paper | 5 |
| 2011 | How much does KIBS contribute to the generation and diffusion of innovation?. (2011). Mas-Verdu, Francisco ; Alvarez-Coque, Jose Garcia ; Alba, Martin ; Wensley, Anthony . In: Service Business. RePEc:spr:svcbiz:v:5:y:2011:i:3:p:195-212. Full description at Econpapers || Download paper | 5 |
| 2010 | Success factors of platform leadership in web 2.0 service business. (2010). Lee, Sang ; Noh, Yonghwi ; Kim, Taewan . In: Service Business. RePEc:spr:svcbiz:v:4:y:2010:i:2:p:89-103. Full description at Econpapers || Download paper | 5 |
| 2009 | Airline customer satisfaction and loyalty: impact of in-flight service quality. (2009). An, Myungsook ; Noh, Yonghwi . In: Service Business. RePEc:spr:svcbiz:v:3:y:2009:i:3:p:293-307. Full description at Econpapers || Download paper | 4 |
| 2011 | The customisation framework for roadmapping product-service integration. (2011). Geum, Youngjung ; Park, Yongtae ; Kang, Daekook ; Lee, Sungjoo . In: Service Business. RePEc:spr:svcbiz:v:5:y:2011:i:3:p:213-236. Full description at Econpapers || Download paper | 3 |
| 2011 | The impact of diversity of innovation channels on innovation performance in service firms. (2011). Cho, Insu ; Choi, Jeongil ; Park, Heejun . In: Service Business. RePEc:spr:svcbiz:v:5:y:2011:i:3:p:277-294. Full description at Econpapers || Download paper | 3 |
| 2012 | Innovation and imitation effects in the mobile telecommunication service market. (2012). Lee, Sang-Gun ; Kim, Si-Hyeon ; Park, Byeonghwa . In: Service Business. RePEc:spr:svcbiz:v:6:y:2012:i:3:p:265-278. Full description at Econpapers || Download paper | 3 |
| 2009 | Systematic performance differences across the manufacturing-service continuum. (2009). Reed, Richard ; Storrud-Barnes, Susan . In: Service Business. RePEc:spr:svcbiz:v:3:y:2009:i:4:p:319-339. Full description at Econpapers || Download paper | 3 |
| 2011 | Gender differences in the linkage of online patronage behavior with TV-and-online shopping values. (2011). Lin, Hsin-Hui . In: Service Business. RePEc:spr:svcbiz:v:5:y:2011:i:4:p:295-312. Full description at Econpapers || Download paper | 3 |
| 2013 | Airline website loyalty formation and the moderating effects of gender and education. (2013). Forgas-Coll, Santiago ; Fandos-Roig, Juan ; Sanchez-Garcia, Javier ; Palau-Saumell, Ramon . In: Service Business. RePEc:spr:svcbiz:v:7:y:2013:i:2:p:255-274. Full description at Econpapers || Download paper | 2 |
| 2008 | Technology strategy and performance: a study of information technology service providers from selected Asian countries. (2008). Pang, Billy ; Chadee, Doren . In: Service Business. RePEc:spr:svcbiz:v:2:y:2008:i:2:p:109-126. Full description at Econpapers || Download paper | 2 |
| 2013 | Investigation of the relationship between service values and loyalty behaviors under high commitment. (2013). Hur, Won-Moo ; Kim, Hanna . In: Service Business. RePEc:spr:svcbiz:v:7:y:2013:i:1:p:103-119. Full description at Econpapers || Download paper | 2 |
| 2011 | Competitiveness, resources, and capabilities: empirical evidence from retail banking. (2011). Ferreira, Joo ; Azevedo, Carlos ; Marques, Carla . In: Service Business. RePEc:spr:svcbiz:v:5:y:2011:i:4:p:313-337. Full description at Econpapers || Download paper | 2 |
| 2009 | Finding critical success factors for virtual community marketing. (2009). Kim, Jae ; Yang, Kyung . In: Service Business. RePEc:spr:svcbiz:v:3:y:2009:i:2:p:149-171. Full description at Econpapers || Download paper | 2 |
| 2011 | Customersâ zone of tolerance for retail stores. (2011). Nadiri, Halil . In: Service Business. RePEc:spr:svcbiz:v:5:y:2011:i:2:p:113-137. Full description at Econpapers || Download paper | 2 |
| 2007 | The erosion of pioneer advantage in the European mobile telecommunications industry. (2007). Usero, Belen ; Fernandez, Zulima . In: Service Business. RePEc:spr:svcbiz:v:1:y:2007:i:3:p:195-210. Full description at Econpapers || Download paper | 2 |
| 2013 | Conceptualising consumersâ word-of-mouth behaviour intention: evidence from a university education services in Malaysia. (2013). Chang, Hsin ; Hamid, Mohamad ; Jeng, Don . In: Service Business. RePEc:spr:svcbiz:v:7:y:2013:i:1:p:17-35. Full description at Econpapers || Download paper | 2 |
| 2012 | The impact of online customer satisfaction on the yahoo auction in Taiwan. (2012). Wu, Chih-Wen ; Fiegantara, Surya ; Huarng, Kun-Huang . In: Service Business. RePEc:spr:svcbiz:v:6:y:2012:i:4:p:473-487. Full description at Econpapers || Download paper | 2 |
| 2013 | Creative service business and regional performance: evidence for the European regions. (2013). Boix, Rafael ; Hervas-Oliver, Jose-Luis ; de-Miguel, Blanca . In: Service Business. RePEc:spr:svcbiz:v:7:y:2013:i:3:p:381-398. Full description at Econpapers || Download paper | 2 |
| 2013 | Information richness on service business websites. (2013). Patrakosol, Buraj ; Lee, Sang . In: Service Business. RePEc:spr:svcbiz:v:7:y:2013:i:2:p:329-346. Full description at Econpapers || Download paper | 2 |
| 2009 | Multi-item models for evaluating managerial and organizational resources in service firms. (2009). Cruz-Ros, Sonia . In: Service Business. RePEc:spr:svcbiz:v:3:y:2009:i:3:p:229-257. Full description at Econpapers || Download paper | 2 |
| 2008 | Services, growth poles and advanced economies. (2008). McKee, David . In: Service Business. RePEc:spr:svcbiz:v:2:y:2008:i:2:p:99-107. Full description at Econpapers || Download paper | 2 |
| 2011 | Does technology make a difference? Evidence from Spanish hotels. (2011). Ruiz-Molina, Maria-Eugenia ; Moliner-Velazquez, Beatriz ; Gil-Saura, Irene . In: Service Business. RePEc:spr:svcbiz:v:5:y:2011:i:1:p:1-12. Full description at Econpapers || Download paper | 2 |
| 2011 | An integrative research framework for the online social network service. (2011). Lee, Sang ; Chen, Liqiang . In: Service Business. RePEc:spr:svcbiz:v:5:y:2011:i:3:p:259-276. Full description at Econpapers || Download paper | 2 |
| 2012 | Corporate social responsibility of financial organizations in the social economy: a case study on savings banks. (2012). Izquierdo, Ricardo Server ; Vicedo, Jordi Capo . In: Service Business. RePEc:spr:svcbiz:v:6:y:2012:i:1:p:99-115. Full description at Econpapers || Download paper | 2 |
| 2007 | Strangers in the night: speeddating, CCI and service businesses. (2007). Patterson, Anthony ; Baron, Steve ; Harris, Kim ; Hodgson, Julia . In: Service Business. RePEc:spr:svcbiz:v:1:y:2007:i:3:p:211-232. Full description at Econpapers || Download paper | 2 |
| 2010 | A dynamic forecasting model for nursing manpower requirements in the medical service industry. (2010). Chung, Soong ; Lee, DonHee ; Yoon, Seong ; Jung, Doo . In: Service Business. RePEc:spr:svcbiz:v:4:y:2010:i:3:p:225-236. Full description at Econpapers || Download paper | 2 |
| 2010 | Customer equity: a creative tool for SMEs in the services industry. (2010). Roofthooft, Ward . In: Service Business. RePEc:spr:svcbiz:v:4:y:2010:i:1:p:37-48. Full description at Econpapers || Download paper | 2 |
| 2007 | Longitudinal measurement in organisational transformation: a case of a Dutch Flex Company. (2007). Wiele, Ton . In: Service Business. RePEc:spr:svcbiz:v:1:y:2007:i:1:p:25-40. Full description at Econpapers || Download paper | 2 |
| 2012 | The relationship between strategic type and new service development competence: a study of Chinese knowledge intensive business services. (2012). LIU, SHUNZHONG . In: Service Business. RePEc:spr:svcbiz:v:6:y:2012:i:2:p:157-175. Full description at Econpapers || Download paper | 2 |
| 2012 | The moderating effect of innovation protection mechanisms on the competitiveness of service firms. (2012). Cho, Insu ; Kim, Joseph ; Park, Heejun . In: Service Business. RePEc:spr:svcbiz:v:6:y:2012:i:3:p:369-386. Full description at Econpapers || Download paper | 2 |
| 2008 | Successful implementation of ERP systems in small businesses: a case study in Korea. (2008). Lee, Choong ; Kang, Moonsik . In: Service Business. RePEc:spr:svcbiz:v:2:y:2008:i:4:p:275-286. Full description at Econpapers || Download paper | 2 |
| 2012 | The effects of motivations, trust, and privacy concern in social networking. (2012). Lin, Shi-Woei ; Liu, Yu-Cheng . In: Service Business. RePEc:spr:svcbiz:v:6:y:2012:i:4:p:411-424. Full description at Econpapers || Download paper | 2 |
| 2011 | Network collaboration and performance in the tourism sector. (2011). Ramayah, T ; In, Julie ; Lee, Jason . In: Service Business. RePEc:spr:svcbiz:v:5:y:2011:i:4:p:411-428. Full description at Econpapers || Download paper | 2 |
| 2012 | Social enterprises and social markets: models and new trends. (2012). Diaz-Foncea, Millan ; Marcuello, Carmen . In: Service Business. RePEc:spr:svcbiz:v:6:y:2012:i:1:p:61-83. Full description at Econpapers || Download paper | 2 |
| 2009 | Dimensions of service quality and satisfaction in healthcare: a patientâs satisfaction index. (2009). Alves, Helena ; Duarte, Paulo ; Raposo, Mario . In: Service Business. RePEc:spr:svcbiz:v:3:y:2009:i:1:p:85-100. Full description at Econpapers || Download paper | 2 |
| 2009 | Luxury without guilt: service innovation in the all-inclusive hotel industry. (2009). Striukova, Ludmila ; Rayna, Thierry . In: Service Business. RePEc:spr:svcbiz:v:3:y:2009:i:4:p:359-372. Full description at Econpapers || Download paper | 2 |
Citing documents used to compute impact factor 18:
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| Year | Title | See |
|---|---|---|
| 2014 | Performance evaluation of CPA firms in Taiwan from the perspective of industry-specific client groups. (2014). Lee, Chia-Chi . In: Service Business. RePEc:spr:svcbiz:v:8:y:2014:i:2:p:267-293. Full description at Econpapers || Download paper | [Citation Analysis] |
| 2014 | Moderating effects of the fit between service tangibilization and organizational performance. (2014). Khang, Jeongwook ; Lee, Hong-Hee ; Yu, Yung-Mok. In: Service Business. RePEc:spr:svcbiz:v:8:y:2014:i:2:p:239-266. Full description at Econpapers || Download paper | [Citation Analysis] |
| 2014 | âI want creative neighboursâ. Do creative service industries spillovers cross regional boundaries?. (2014). Blanca De Miguel Molina, ; Domenech, Rafael Boix ; Jose Luis Hervas Oliver, ; Blanca de Miguel Molina, . In: SERMED 2014 Conference Papers. RePEc:uae:sermed:20. Full description at Econpapers || Download paper | [Citation Analysis] |
| 2014 | Web 2.0, social capital and work performance in service companies: the employeesâ view. (2014). Tormo-Carbo, Guillermina ; Oltra, Victor ; Segui-Mas, Elies . In: Service Business. RePEc:spr:svcbiz:v:8:y:2014:i:3:p:439-452. Full description at Econpapers || Download paper | [Citation Analysis] |
| 2014 | How do personality interactions affect service quality? the perspective of processing efficiency theory. (2014). , ; Liu, Tzu-Wei . In: Service Business. RePEc:spr:svcbiz:v:8:y:2014:i:2:p:375-397. Full description at Econpapers || Download paper | [Citation Analysis] |
| 2014 | Determinants of Web 2.0 technologies for knowledge sharing in SMEs. (2014). Soto-Acosta, Pedro ; Popa, Simona ; Perez-Gonzalez, Daniel . In: Service Business. RePEc:spr:svcbiz:v:8:y:2014:i:3:p:425-438. Full description at Econpapers || Download paper | [Citation Analysis] |
| 2014 | Strategies for ICT product diffusion: the case of the Korean mobile communications market. (2014). Lee, Sang-Gun ; Yang, Chang-Gyu . In: Service Business. RePEc:spr:svcbiz:v:8:y:2014:i:1:p:65-81. Full description at Econpapers || Download paper | [Citation Analysis] |
| 2014 | Mobile application service networks: Appleâs App Store. (2014). Kim, Jieun ; Lee, Hakyeon ; Park, Yongtae . In: Service Business. RePEc:spr:svcbiz:v:8:y:2014:i:1:p:1-27. Full description at Econpapers || Download paper | [Citation Analysis] |
| 2014 | Social Economy, Its Perception and Possibilities of Its Development in Conditions of the Slovak Republic. (2014). PCOLINSKa, Lenka . In: CIRIEC Working Papers. RePEc:crc:wpaper:1410. Full description at Econpapers || Download paper | [Citation Analysis] |
| 2014 | Employee-owned and capitalist firms: is performance linked to ownership?. (2014). Fernandez-Guadao, Josefina . In: Service Business. RePEc:spr:svcbiz:v:8:y:2014:i:4:p:541-558. Full description at Econpapers || Download paper | [Citation Analysis] |
| 2014 | Knowledge intensive business services and their impact on innovation in China. (2014). Shi, Xing ; Zhao, Dingtao ; Wu, Yanrui . In: Service Business. RePEc:spr:svcbiz:v:8:y:2014:i:4:p:479-498. Full description at Econpapers || Download paper | [Citation Analysis] |
| 2014 | Managing innovation and creativity in organizations: an empirical study of service industries in Taiwan. (2014). Wang, Chung-Jen ; Tsai, Chang-Yen . In: Service Business. RePEc:spr:svcbiz:v:8:y:2014:i:2:p:313-335. Full description at Econpapers || Download paper | [Citation Analysis] |
| 2014 | Internal and external drivers for quality certification in the service industry: Do they have different impacts on success?. (2014). Tari, Juan ; Dick, Gavin ; Heras-Saizarbitoria, Iaki . In: Service Business. RePEc:spr:svcbiz:v:8:y:2014:i:2:p:337-354. Full description at Econpapers || Download paper | [Citation Analysis] |
| 2014 | Differential effects of product and service innovations on the financial performance of industrial firms. (2014). Eggert, Andreas ; Thiesbrummel, Christoph ; Deutscher, Christian . In: jbm - Journal of Business Market Management. RePEc:zbw:fubjbm:103562. Full description at Econpapers || Download paper | [Citation Analysis] |
| 2014 | Putting forth marketing competencies strength with collaborating partners in the hotel industry. (2014). Ku, Edward . In: Service Business. RePEc:spr:svcbiz:v:8:y:2014:i:4:p:679-697. Full description at Econpapers || Download paper | [Citation Analysis] |
| 2014 | The level of innovation among young innovative companies: the impacts of knowledge-intensive services use, firm characteristics and the entrepreneur attributes. (2014). Mas-Tur, Alicia ; Soriano, Domingo Ribeiro . In: Service Business. RePEc:spr:svcbiz:v:8:y:2014:i:1:p:51-63. Full description at Econpapers || Download paper | [Citation Analysis] |
| 2014 | Web 2.0, social capital and work performance in service companies: the employeesâ view. (2014). Tormo-Carbo, Guillermina ; Oltra, Victor ; Segui-Mas, Elies . In: Service Business. RePEc:spr:svcbiz:v:8:y:2014:i:3:p:439-452. Full description at Econpapers || Download paper | [Citation Analysis] |
| 2014 | Determinates of financial behavior: insights into consumer money attitudes and financial literacy. (2014). Shih, Tsui-Yii ; Ke, Sheng-Chen . In: Service Business. RePEc:spr:svcbiz:v:8:y:2014:i:2:p:217-238. Full description at Econpapers || Download paper | [Citation Analysis] |
Recent citations received in: 2013
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| Year | Title | See |
|---|---|---|
| 2013 | âI want creative neighboursâ. Do creative service industries spillovers cross regional boundaries?. (2013). De Miguel-Molina, Blanca ; Boix, Rafael ; Hervas-Oliver, Jose Luis. In: Working Papers. RePEc:eec:wpaper:1315. Full description at Econpapers || Download paper | [Citation Analysis] |
| 2013 | The factors influencing adolescentsâ purchase intentions of state-of-the-art cell phones in Taiwan. (2013). Lee, Hsiao-Ching ; Hong, Ruei-Sia ; Wang, Chung-Yu . In: Service Business. RePEc:spr:svcbiz:v:7:y:2013:i:4:p:713-734. Full description at Econpapers || Download paper | [Citation Analysis] |
Recent citations received in: 2011
[Click on heading to sort table]
| Year | Title | See |
|---|---|---|
| 2011 | The internationalization of soft-services: entry modes and main determinants in the Spanish hotel industry. (2011). Pla-Barber, Jose ; Villar, Cristina ; Leon-Darder, Fidel . In: Service Business. RePEc:spr:svcbiz:v:5:y:2011:i:2:p:139-154. Full description at Econpapers || Download paper | [Citation Analysis] |
| 2011 | How much does KIBS contribute to the generation and diffusion of innovation?. (2011). Mas-Verdu, Francisco ; Alvarez-Coque, Jose Garcia ; Alba, Martin ; Wensley, Anthony . In: Service Business. RePEc:spr:svcbiz:v:5:y:2011:i:3:p:195-212. Full description at Econpapers || Download paper | [Citation Analysis] |
| 2011 | The customisation framework for roadmapping product-service integration. (2011). Geum, Youngjung ; Park, Yongtae ; Kang, Daekook ; Lee, Sungjoo . In: Service Business. RePEc:spr:svcbiz:v:5:y:2011:i:3:p:213-236. Full description at Econpapers || Download paper | [Citation Analysis] |
| 2011 | Antecedents and consequences of external risk perception in franchising: evidence from the hospitality industry. (2011). Safon, Vicente ; Escriba-Esteve, Alejandro . In: Service Business. RePEc:spr:svcbiz:v:5:y:2011:i:3:p:237-257. Full description at Econpapers || Download paper | [Citation Analysis] |
| 2011 | The impact of diversity of innovation channels on innovation performance in service firms. (2011). Cho, Insu ; Choi, Jeongil ; Park, Heejun . In: Service Business. RePEc:spr:svcbiz:v:5:y:2011:i:3:p:277-294. Full description at Econpapers || Download paper | [Citation Analysis] |
| 2011 | Competitiveness, resources, and capabilities: empirical evidence from retail banking. (2011). Ferreira, Joo ; Azevedo, Carlos ; Marques, Carla . In: Service Business. RePEc:spr:svcbiz:v:5:y:2011:i:4:p:313-337. Full description at Econpapers || Download paper | [Citation Analysis] |
| 2011 | Key service innovation drivers in the tourism sector: empirical evidence and managerial implications. (2011). Jimenez-Zarco, Ana ; Izquierdo-Yusta, Alicia ; Martinez-Ruiz, Maria . In: Service Business. RePEc:spr:svcbiz:v:5:y:2011:i:4:p:339-360. Full description at Econpapers || Download paper | [Citation Analysis] |
10 most frequent citing series:
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Warning!! This is still an experimental service. The results of this service should be interpreted with care, especially in research assessment exercises. The processing of documents is automatic. There still are errors and omissions in the identification of references. We are working to improve the software to increase the accuracy of the results.
Source data used to compute the impact factor of RePEc series.