Is this page useful for you? Then, help us to keep the service working. Please have a look to our donations page ... Thanks for your help!!
Last updated December, 3 2015 760.408 documents processed, 20.499.313 references and 8.066.571 citations

The Service Industries Journal / Taylor & Francis Journals


0.07

Impact Factor

0.06

5-Years IF

10

5-Years H index

[Raw data] [50 most cited papers] [50 most relevant papers] [cites used to compute IF] [Recent citations ][Frequent citing series ]
[more data in EconPapers] [trace new citations] [Missing citations? Add them now] [Incorrect content? Let us know]

Main indicators


Raw data


IF AIF IF5 DOC CDO CCU CIF CIT D2Y C2Y D5Y C5Y %SC CiY II AII
19900.09000 (%)0.03
19910.09000 (%)0.04
19920.09000 (%)0.04
19930.1000 (%)0.05
19940.11000 (%)0.05
19950.19000 (%)0.07
19960.23000 (%)0.09
19970.2739393100 (%)0.09
19980.27569520.02573939 (%)20.040.1
19990.020.310.024914430.0241952952 (%)0.13
20000.030.390.055119570.042610531447 (%)0.15
20010.030.410.022021540.0234510031954 (%)0.16
20020.130.430.0611226200.0927271921513 (%)10.090.19
20030.870.450.1741267340.1365312718731 (%)10.020.19
20040.540.510.2751318570.1865522817247 (%)20.040.21
20050.040.540.456374710.197392417469 (%)0.22
20060.030.520.3170444630.1438107317955 (%)0.21
20070.010.450.16126570740.1365126122936 (%)0.18
20080.040.480.062077771000.1382196734421 (%)0.2
20090.010.480.04132909990.1143333351021 (%)0.19
20100.030.440.0313510441060.125339959120 (%)0.16
20110.040.530.057611201450.13102671067035 (%)10.010.21
20120.030.580.063611561280.1113211667642 (%)0.22
20130.020.710.0610212581480.1219112258634 (%)0.25
20140.070.810.067513331110.0861381048129 (%)10.010.28
 
IF: Impact Factor: C2Y / D2Y
AIF: Average Impact Factor for series in RePEc in year y
IF5: Impact Factor: C5Y / D5Y
DOC: Number of documents published in year y
CDO: Cumulative number of documents published until year y
CCU: Cumulative number of citations to papers published until year y
CIF: Cumulative impact factor
CIT: Number of citations to papers published in year y
D2Y: Number of articles published in y-1 plus y-2
C2Y: Cites in y to articles published in y-1 plus y-2
D5Y: Number of articles published in y-1 until y-5
C5Y: Cites in y to articles published in y-1 until y-5
%SC: Percentage of selft citations in y to articles published in y-1 plus y-2
CiY: Cites in year y to documents published in year y
II: Immediacy Index: CiY / Documents.
AII: Average Immediacy Index for series in RePEc in year y

 

50 most cited documents in this series:


[Click on heading to sort table]

YearTitleCited
2001Introduction. (2001). Akehurst, G. ; Illeris, S.. In: The Service Industries Journal. RePEc:taf:servic:v:21:y:2001:i:1:p:1-4.

Full description at Econpapers || Download paper

320
2002Introduction. (2002). Akehurst, G. ; Illeris, S.. In: The Service Industries Journal. RePEc:taf:servic:v:22:y:2002:i:1:p:1-3.

Full description at Econpapers || Download paper

263
1998The Provider-Customer Interface in Business and Professional Services. (1998). Faïz Gallouj, ; Gadrey, Jean . In: The Service Industries Journal. RePEc:taf:servic:v:18:y:1998:i:2:p:01-15.

Full description at Econpapers || Download paper

30
2003Business services in Germany: bridges for innovation. (2003). Spielkamp, Alfred . In: The Service Industries Journal. RePEc:taf:servic:v:23:y:2003:i:2:p:1-30.

Full description at Econpapers || Download paper

25
1997Management of Innovation in Services. (1997). Sundbo, Jon . In: The Service Industries Journal. RePEc:taf:servic:v:17:y:1997:i:3:p:432-455.

Full description at Econpapers || Download paper

16
2007Profitability in Portuguese service industries: a panel data approach. (2007). . In: The Service Industries Journal. RePEc:taf:servic:v:29:y:2007:i:5:p:693-707.

Full description at Econpapers || Download paper

15
2003What follows tertiarisation? structural change and the role of knowledge-based services. (2003). Kaniovski, Serguei . In: The Service Industries Journal. RePEc:taf:servic:v:23:y:2003:i:2:p:47-66.

Full description at Econpapers || Download paper

13
2009The crisis-resilience of services trade. (2009). . In: The Service Industries Journal. RePEc:taf:servic:v:30:y:2009:i:13:p:2115-2136.

Full description at Econpapers || Download paper

12
2009Exporter performance in the German business services sector. (2009). . In: The Service Industries Journal. RePEc:taf:servic:v:31:y:2009:i:7:p:1015-1031.

Full description at Econpapers || Download paper

11
2008Innovation in services -- how different from manufacturing?. (2008). Carvalho, Luisa ; Sarkar, Soumodip . In: The Service Industries Journal. RePEc:taf:servic:v:28:y:2008:i:10:p:1339-1356.

Full description at Econpapers || Download paper

11
2005How innovative are services? an empirical analysis for Spain. (2005). Rodriguez, Mercedes . In: The Service Industries Journal. RePEc:taf:servic:v:25:y:2005:i:2:p:253-271.

Full description at Econpapers || Download paper

10
2005The determinants of export behaviour in UK service firms. (2005). Gourlay, Adrian ; Suppakitjarak, Joy ; Seaton, Jonathan . In: The Service Industries Journal. RePEc:taf:servic:v:25:y:2005:i:7:p:879-889.

Full description at Econpapers || Download paper

10
2004The impact of innovation on economic performance in services. (2004). Evangelista, Rinaldo . In: The Service Industries Journal. RePEc:taf:servic:v:24:y:2004:i:1:p:116-130.

Full description at Econpapers || Download paper

9
The Internationalisation of Business Service Firms: A Stages Approach. (1999). . In: The Service Industries Journal. RePEc:taf:servic:v:19:y:1999:i:4:p:68-88.

Full description at Econpapers || Download paper

9
2004Innovation, consumption and services: encapsulation and the combinatorial role of services. (2004). Howells, Jeremy . In: The Service Industries Journal. RePEc:taf:servic:v:24:y:2004:i:1:p:19-36.

Full description at Econpapers || Download paper

9
2005A service-informed approach to regional innovation -- or adaptation?. (2005). Wood, Peter . In: The Service Industries Journal. RePEc:taf:servic:v:25:y:2005:i:4:p:429-445.

Full description at Econpapers || Download paper

8
2003Capital Utilisation and Scale in the English and Welsh Water Industry. (2003). . In: The Service Industries Journal. RePEc:taf:servic:v:23:y:2003:i:5:p:137-149.

Full description at Econpapers || Download paper

8
2006Innovation in care services for the elderly. (2006). Faïz Gallouj, . In: The Service Industries Journal. RePEc:taf:servic:v:26:y:2006:i:3:p:303-327.

Full description at Econpapers || Download paper

8
2010Efficiency and total factor productivity change of Malaysian commercial banks. (2010). Abdul-Majid, Mariani . In: The Service Industries Journal. RePEc:taf:servic:v:31:y:2010:i:13:p:2117-2143.

Full description at Econpapers || Download paper

8
2004Environmental strategies in spanish hotels: contextual factors and performance. (2004). Carmona-Moreno, Eva ; Cespedes-Lorente, Jose . In: The Service Industries Journal. RePEc:taf:servic:v:24:y:2004:i:3:p:101-130.

Full description at Econpapers || Download paper

8
2005Off-balance sheet activities and cost inefficiency in Taiwans Banks. (2005). Lieu, Pang-Tien ; Chiu, Yung-Ho ; Yeh, Tsai-Lien . In: The Service Industries Journal. RePEc:taf:servic:v:25:y:2005:i:7:p:925-944.

Full description at Econpapers || Download paper

8
Policies to enhance the ‘hidden innovation’ in services: evidence and lessons from the UK. (2008). Abreu, Maria ; Grinevich, Vadim . In: The Service Industries Journal. RePEc:taf:servic:v:30:y:2008:i:1:p:99-118.

Full description at Econpapers || Download paper

6
2005Services and the changing economic base of regions in the united states. (2005). Beyers, William B.. In: The Service Industries Journal. RePEc:taf:servic:v:25:y:2005:i:4:p:461-476.

Full description at Econpapers || Download paper

6
2010Determinants of the export behaviour of German business services companies. (2010). . In: The Service Industries Journal. RePEc:taf:servic:v:31:y:2010:i:4:p:513-526.

Full description at Econpapers || Download paper

6
Services productivity revisited. (2008). . In: The Service Industries Journal. RePEc:taf:servic:v:28:y:2008:i:3:p:337-353.

Full description at Econpapers || Download paper

6
Knowledge transfer in a tourism destination: the effects of a network structure. (2009). Cooper, Chris . In: The Service Industries Journal. RePEc:taf:servic:v:30:y:2009:i:10:p:1757-1771.

Full description at Econpapers || Download paper

6
2001Combining Operations and Marketing to Manage Capacity and Demand in Services. (2001). Klassen, K. J. ; Rohleder, T. R.. In: The Service Industries Journal. RePEc:taf:servic:v:21:y:2001:i:2:p:1-30.

Full description at Econpapers || Download paper

5
2003Returns from investing in Australian equity superannuation funds, 1991--1999. (2003). . In: The Service Industries Journal. RePEc:taf:servic:v:23:y:2003:i:4:p:12-24.

Full description at Econpapers || Download paper

5
2008Government and entrepreneurship in transition economies: the case of small firms in business services in Ukraine. (2008). Voytovich, Artem ; Welter, Friederike ; Smallbone, David . In: The Service Industries Journal. RePEc:taf:servic:v:30:y:2008:i:5:p:655-670.

Full description at Econpapers || Download paper

5
2007Knowledge Intensive Business Services and Urban Industrial Development. (2007). Isaksen, Arne ; Aslesen, Heidi Wiig . In: The Service Industries Journal. RePEc:taf:servic:v:27:y:2007:i:3:p:321-338.

Full description at Econpapers || Download paper

5
2005A comparative study of innovation behaviour in Singapores KIBS and manufacturing firms. (2005). He, Zi-Lin . In: The Service Industries Journal. RePEc:taf:servic:v:25:y:2005:i:1:p:23-42.

Full description at Econpapers || Download paper

5
1998Service Innovation in Hong Kong: Attitudes and Practice. (1998). Chan, Andrew ; PINE, RAY ; Go, Frank M.. In: The Service Industries Journal. RePEc:taf:servic:v:18:y:1998:i:2:p:112-124.

Full description at Econpapers || Download paper

5
2004Large banks efficiency in the single European market. (2004). Girardone, Claudia . In: The Service Industries Journal. RePEc:taf:servic:v:24:y:2004:i:6:p:129-142.

Full description at Econpapers || Download paper

5
1999Teleservices, Call Centres and Urban and Regional Development. (1999). Marshall, J. N. ; Richardson, R.. In: The Service Industries Journal. RePEc:taf:servic:v:19:y:1999:i:1:p:96-116.

Full description at Econpapers || Download paper

5
2007Innovation and Employment Effects in Services: A Review of the Literature and an Agenda for Research. (2007). Faïz Gallouj, . In: The Service Industries Journal. RePEc:taf:servic:v:27:y:2007:i:3:p:193-214.

Full description at Econpapers || Download paper

5
2004How to take customers into consideration in service innovation projects. (2004). Bancel-Charensol, Laurence ; Abramovici, Marianne . In: The Service Industries Journal. RePEc:taf:servic:v:24:y:2004:i:1:p:56-78.

Full description at Econpapers || Download paper

4
2012Exploring the effects of international sourcing on manufacturing versus service firms. (2012). Chidlow, A.. In: The Service Industries Journal. RePEc:taf:servic:v:32:y:2012:i:7:p:1193-1207.

Full description at Econpapers || Download paper

4
2000Total Factor Productivity Growth and Technical Change in the Water and Sewerage Industry. (2000). . In: The Service Industries Journal. RePEc:taf:servic:v:20:y:2000:i:4:p:121-130.

Full description at Econpapers || Download paper

4
2007A New Framework for Service Supply Chains. (2007). Kaplan, Cem Y. ; Baltacioglu, Tuncdan ; And, Oznur Yurt ; Ada, Erhan . In: The Service Industries Journal. RePEc:taf:servic:v:27:y:2007:i:2:p:105-124.

Full description at Econpapers || Download paper

4
2009The case of market and system failures in services innovation. (2009). Gallego, Jorge ; den Hertog, Pim . In: The Service Industries Journal. RePEc:taf:servic:v:30:y:2009:i:4:p:549-566.

Full description at Econpapers || Download paper

4
2001Measuring the Performance of New Service Development Activities. (2001). Storey, C. ; Kelly, D.. In: The Service Industries Journal. RePEc:taf:servic:v:21:y:2001:i:2:p:71-90.

Full description at Econpapers || Download paper

4
2008Antecedents and consequences of service quality in consumer evaluation of self-service internet technologies. (2008). Mukherjee, Avinandan ; Shamdasani, Prem ; Malhotra, Neeru . In: The Service Industries Journal. RePEc:taf:servic:v:28:y:2008:i:1:p:117-138.

Full description at Econpapers || Download paper

4
2013Consumer evaluation of self-service innovation failure: the effect of brand equity and attribution. (2013). Cheng, Colin C. ; Liao, Shuling . In: The Service Industries Journal. RePEc:taf:servic:v:33:y:2013:i:5:p:467-485.

Full description at Econpapers || Download paper

4
2008Consumer-based brand equity and brand performance. (2008). Foxall, Gordon R. ; James, Victoria K. ; Chang, Shing W. ; Roberta H. B. F. Pohl, ; Dias, Moema B. ; Oliveira-Castro, Jorge M.. In: The Service Industries Journal. RePEc:taf:servic:v:28:y:2008:i:4:p:445-461.

Full description at Econpapers || Download paper

4
1999Foresight and Services: Closing the Gap?. (1999). . In: The Service Industries Journal. RePEc:taf:servic:v:19:y:1999:i:2:p:1-27.

Full description at Econpapers || Download paper

4
1999The New Retail Banking Revolution. (1999). Edward, Gardener ; Barry, Howcroft . In: The Service Industries Journal. RePEc:taf:servic:v:19:y:1999:i:2:p:83-100.

Full description at Econpapers || Download paper

4
Measuring service quality of travel agents: evidence from Northern Cyprus. (2004). Johns, Nick ; Avci, Turgay. In: The Service Industries Journal. RePEc:taf:servic:v:24:y:2004:i:3:p:82-100.

Full description at Econpapers || Download paper

4
2012Service characteristics as moderators of the entry mode choice: empirical evidence in the hotel industry. (2012). Villar, Cristina ; Pla-Barber, Jose . In: The Service Industries Journal. RePEc:taf:servic:v:32:y:2012:i:7:p:1137-1148.

Full description at Econpapers || Download paper

4
2000The Size and Growth of UK Manufacturing and Service Firms. (2000). MORRIS, J. E. ; J. O. S. Wilson, . In: The Service Industries Journal. RePEc:taf:servic:v:20:y:2000:i:2:p:25-38.

Full description at Econpapers || Download paper

4
2007Sectoral Structure, Qualification Characteristics and Patterns of Labour Mobility. (2007). Llorente-Heras, Raquel . In: The Service Industries Journal. RePEc:taf:servic:v:27:y:2007:i:4:p:411-434.

Full description at Econpapers || Download paper

4

50 most relevant documents in this series:


Papers most cited in the last two years. [Click on heading to sort table]

YearTitleCited
2001Introduction. (2001). Akehurst, G. ; Illeris, S.. In: The Service Industries Journal. RePEc:taf:servic:v:21:y:2001:i:1:p:1-4.

Full description at Econpapers || Download paper

14
2003Business services in Germany: bridges for innovation. (2003). Spielkamp, Alfred . In: The Service Industries Journal. RePEc:taf:servic:v:23:y:2003:i:2:p:1-30.

Full description at Econpapers || Download paper

11
2002Introduction. (2002). Akehurst, G. ; Illeris, S.. In: The Service Industries Journal. RePEc:taf:servic:v:22:y:2002:i:1:p:1-3.

Full description at Econpapers || Download paper

11
2009The crisis-resilience of services trade. (2009). . In: The Service Industries Journal. RePEc:taf:servic:v:30:y:2009:i:13:p:2115-2136.

Full description at Econpapers || Download paper

8
1997Management of Innovation in Services. (1997). Sundbo, Jon . In: The Service Industries Journal. RePEc:taf:servic:v:17:y:1997:i:3:p:432-455.

Full description at Econpapers || Download paper

8
2007Profitability in Portuguese service industries: a panel data approach. (2007). . In: The Service Industries Journal. RePEc:taf:servic:v:29:y:2007:i:5:p:693-707.

Full description at Econpapers || Download paper

7
2010Efficiency and total factor productivity change of Malaysian commercial banks. (2010). Abdul-Majid, Mariani . In: The Service Industries Journal. RePEc:taf:servic:v:31:y:2010:i:13:p:2117-2143.

Full description at Econpapers || Download paper

7
2008Innovation in services -- how different from manufacturing?. (2008). Carvalho, Luisa ; Sarkar, Soumodip . In: The Service Industries Journal. RePEc:taf:servic:v:28:y:2008:i:10:p:1339-1356.

Full description at Econpapers || Download paper

6
2010Determinants of the export behaviour of German business services companies. (2010). . In: The Service Industries Journal. RePEc:taf:servic:v:31:y:2010:i:4:p:513-526.

Full description at Econpapers || Download paper

6
2005The determinants of export behaviour in UK service firms. (2005). Gourlay, Adrian ; Suppakitjarak, Joy ; Seaton, Jonathan . In: The Service Industries Journal. RePEc:taf:servic:v:25:y:2005:i:7:p:879-889.

Full description at Econpapers || Download paper

6
2005How innovative are services? an empirical analysis for Spain. (2005). Rodriguez, Mercedes . In: The Service Industries Journal. RePEc:taf:servic:v:25:y:2005:i:2:p:253-271.

Full description at Econpapers || Download paper

6
2005A service-informed approach to regional innovation -- or adaptation?. (2005). Wood, Peter . In: The Service Industries Journal. RePEc:taf:servic:v:25:y:2005:i:4:p:429-445.

Full description at Econpapers || Download paper

6
2003What follows tertiarisation? structural change and the role of knowledge-based services. (2003). Kaniovski, Serguei . In: The Service Industries Journal. RePEc:taf:servic:v:23:y:2003:i:2:p:47-66.

Full description at Econpapers || Download paper

5
2004Innovation, consumption and services: encapsulation and the combinatorial role of services. (2004). Howells, Jeremy . In: The Service Industries Journal. RePEc:taf:servic:v:24:y:2004:i:1:p:19-36.

Full description at Econpapers || Download paper

5
2013Consumer evaluation of self-service innovation failure: the effect of brand equity and attribution. (2013). Cheng, Colin C. ; Liao, Shuling . In: The Service Industries Journal. RePEc:taf:servic:v:33:y:2013:i:5:p:467-485.

Full description at Econpapers || Download paper

4
2012Service characteristics as moderators of the entry mode choice: empirical evidence in the hotel industry. (2012). Villar, Cristina ; Pla-Barber, Jose . In: The Service Industries Journal. RePEc:taf:servic:v:32:y:2012:i:7:p:1137-1148.

Full description at Econpapers || Download paper

4
2004Environmental strategies in spanish hotels: contextual factors and performance. (2004). Carmona-Moreno, Eva ; Cespedes-Lorente, Jose . In: The Service Industries Journal. RePEc:taf:servic:v:24:y:2004:i:3:p:101-130.

Full description at Econpapers || Download paper

4
2012Exploring the effects of international sourcing on manufacturing versus service firms. (2012). Chidlow, A.. In: The Service Industries Journal. RePEc:taf:servic:v:32:y:2012:i:7:p:1193-1207.

Full description at Econpapers || Download paper

4
2008Consumer-based brand equity and brand performance. (2008). Foxall, Gordon R. ; James, Victoria K. ; Chang, Shing W. ; Roberta H. B. F. Pohl, ; Dias, Moema B. ; Oliveira-Castro, Jorge M.. In: The Service Industries Journal. RePEc:taf:servic:v:28:y:2008:i:4:p:445-461.

Full description at Econpapers || Download paper

4
2000A Measurement of Bank Efficiency, Ownership and Productivity Changes in Taiwan. (2000). YEH, TSER-LIEN ; Chen, Tser-Yieth . In: The Service Industries Journal. RePEc:taf:servic:v:20:y:2000:i:1:p:95-109.

Full description at Econpapers || Download paper

4
2003Capital Utilisation and Scale in the English and Welsh Water Industry. (2003). . In: The Service Industries Journal. RePEc:taf:servic:v:23:y:2003:i:5:p:137-149.

Full description at Econpapers || Download paper

4
1998The Use of Mystery Shopping in the Measurement of Service Delivery. (1998). Wilson, Alan M.. In: The Service Industries Journal. RePEc:taf:servic:v:18:y:1998:i:3:p:148-163.

Full description at Econpapers || Download paper

3
2007Knowledge Intensive Business Services and Urban Industrial Development. (2007). Isaksen, Arne ; Aslesen, Heidi Wiig . In: The Service Industries Journal. RePEc:taf:servic:v:27:y:2007:i:3:p:321-338.

Full description at Econpapers || Download paper

3
2009Emergence of innovations in services. (2009). Toivonen, Marja ; TUOMINEN, TIINA . In: The Service Industries Journal. RePEc:taf:servic:v:29:y:2009:i:7:p:887-902.

Full description at Econpapers || Download paper

3
2007A New Framework for Service Supply Chains. (2007). Kaplan, Cem Y. ; Baltacioglu, Tuncdan ; And, Oznur Yurt ; Ada, Erhan . In: The Service Industries Journal. RePEc:taf:servic:v:27:y:2007:i:2:p:105-124.

Full description at Econpapers || Download paper

3
2007Sectoral Structure, Qualification Characteristics and Patterns of Labour Mobility. (2007). Llorente-Heras, Raquel . In: The Service Industries Journal. RePEc:taf:servic:v:27:y:2007:i:4:p:411-434.

Full description at Econpapers || Download paper

3
2005Services and the changing economic base of regions in the united states. (2005). Beyers, William B.. In: The Service Industries Journal. RePEc:taf:servic:v:25:y:2005:i:4:p:461-476.

Full description at Econpapers || Download paper

3
2004The impact of innovation on economic performance in services. (2004). Evangelista, Rinaldo . In: The Service Industries Journal. RePEc:taf:servic:v:24:y:2004:i:1:p:116-130.

Full description at Econpapers || Download paper

3
2004Performance implications of capital structure: evidence from quoted UK organisations with hotel interests. (2004). Sipahioglu, Mehmet A. ; Phillips, Paul A.. In: The Service Industries Journal. RePEc:taf:servic:v:24:y:2004:i:5:p:31-51.

Full description at Econpapers || Download paper

3
2008Exploring the nature of the relationships between service quality and customer loyalty: an attribute-level analysis. (2008). Chao, Pei . In: The Service Industries Journal. RePEc:taf:servic:v:28:y:2008:i:1:p:95-116.

Full description at Econpapers || Download paper

3
1998The Provider-Customer Interface in Business and Professional Services. (1998). Faïz Gallouj, ; Gadrey, Jean . In: The Service Industries Journal. RePEc:taf:servic:v:18:y:1998:i:2:p:01-15.

Full description at Econpapers || Download paper

3
2008Antecedents and consequences of service quality in consumer evaluation of self-service internet technologies. (2008). Mukherjee, Avinandan ; Shamdasani, Prem ; Malhotra, Neeru . In: The Service Industries Journal. RePEc:taf:servic:v:28:y:2008:i:1:p:117-138.

Full description at Econpapers || Download paper

3
2008Efficiency and capital adequacy in Taiwan banking: BCC and super-DEA estimation. (2008). Jan, Chyanlong ; Chiu, Yung-Ho ; Wang, Pen-Chun ; Shen, Da-Bai. In: The Service Industries Journal. RePEc:taf:servic:v:28:y:2008:i:4:p:479-496.

Full description at Econpapers || Download paper

3
2009Knowledge transfer in a tourism destination: the effects of a network structure. (2009). Cooper, Chris . In: The Service Industries Journal. RePEc:taf:servic:v:30:y:2009:i:10:p:1757-1771.

Full description at Econpapers || Download paper

3
2013The productivity challenge in services: measurement and strategic perspectives. (2013). Faïz Gallouj, . In: The Service Industries Journal. RePEc:taf:servic:v:33:y:2013:i:3-4:p:282-299.

Full description at Econpapers || Download paper

2
2005Spatial divisions of expertise: Knowledge intensive business service firms and regional development in Norway. (2005). Rusten, Grete ; Bryson, John R.. In: The Service Industries Journal. RePEc:taf:servic:v:25:y:2005:i:8:p:959-977.

Full description at Econpapers || Download paper

2
2009The case of market and system failures in services innovation. (2009). Gallego, Jorge ; den Hertog, Pim . In: The Service Industries Journal. RePEc:taf:servic:v:30:y:2009:i:4:p:549-566.

Full description at Econpapers || Download paper

2
2003Service relationship, market area and the intrametropolitan location of business services. (2003). Aguilera, Anne . In: The Service Industries Journal. RePEc:taf:servic:v:23:y:2003:i:1:p:43-58.

Full description at Econpapers || Download paper

2
2004Foresight in services: possibilities and special challenges. (2004). Toivonen, Marja . In: The Service Industries Journal. RePEc:taf:servic:v:24:y:2004:i:1:p:79-98.

Full description at Econpapers || Download paper

2
2004Understanding the relationship between services and innovation: the RESER review of the European service literature on innovation, 2002. (2004). Bryson, John ; Monnoyer, M.. In: The Service Industries Journal. RePEc:taf:servic:v:24:y:2004:i:1:p:205-222.

Full description at Econpapers || Download paper

2
2012Internationalization of service industry firms: understanding distinctive characteristics. (2012). Pla-Barber, Jose ; Ghauri, Pervez N.. In: The Service Industries Journal. RePEc:taf:servic:v:32:y:2012:i:7:p:1007-1010.

Full description at Econpapers || Download paper

2
2006Outsourcing of advanced business services in the Spanish economy: Explanation and estimation of the regional effects. (2006). Santiago R. Martinez-Argüelles, . In: The Service Industries Journal. RePEc:taf:servic:v:26:y:2006:i:3:p:267-285.

Full description at Econpapers || Download paper

2
2013Convergence and interdisciplinarity in innovation management: a review, critique, and future directions. (2013). HACKLIN, FREDRIK ; Wallin, Martin W.. In: The Service Industries Journal. RePEc:taf:servic:v:33:y:2013:i:7-8:p:774-788.

Full description at Econpapers || Download paper

2
2000Pre-bookable Services in the Chartered Airline Industry: Increasing Satisfaction through Differentiation. (2000). Claire Dennet't, ; Colgate, Mark ; STONE, GRAHAM J. ; INESON, ELIZABETH M.. In: The Service Industries Journal. RePEc:taf:servic:v:20:y:2000:i:2:p:82-94.

Full description at Econpapers || Download paper

2
2005An alternative measure for assessing perceived quality of software house services. (2005). Gounaris, Spiros . In: The Service Industries Journal. RePEc:taf:servic:v:25:y:2005:i:6:p:803-823.

Full description at Econpapers || Download paper

2
2005A comparative study of innovation behaviour in Singapores KIBS and manufacturing firms. (2005). He, Zi-Lin . In: The Service Industries Journal. RePEc:taf:servic:v:25:y:2005:i:1:p:23-42.

Full description at Econpapers || Download paper

2
2013Determinants of knowledge transfer strategy in franchising: integrating knowledge-based and relational governance perspectives. (2013). Windsperger, Josef ; Gorovaia, Nina . In: The Service Industries Journal. RePEc:taf:servic:v:33:y:2013:i:12:p:1117-1134.

Full description at Econpapers || Download paper

2
2006International franchising decision-making: An application of stakeholder theory. (2006). Altinay, Levent ; Miles, Samantha . In: The Service Industries Journal. RePEc:taf:servic:v:26:y:2006:i:4:p:421-436.

Full description at Econpapers || Download paper

2
1999Foresight and Services: Closing the Gap?. (1999). . In: The Service Industries Journal. RePEc:taf:servic:v:19:y:1999:i:2:p:1-27.

Full description at Econpapers || Download paper

2
2004Large banks efficiency in the single European market. (2004). Girardone, Claudia . In: The Service Industries Journal. RePEc:taf:servic:v:24:y:2004:i:6:p:129-142.

Full description at Econpapers || Download paper

2

Citing documents used to compute impact factor 10:


[Click on heading to sort table]

YearTitleSee
2014Prime time: The strategic use of subconscious priming to enhance customer satisfaction. (2014). Ford, Robert C.. In: Business Horizons. RePEc:eee:bushor:v:57:y:2014:i:2:p:269-277.

Full description at Econpapers || Download paper

[Citation Analysis]
2014Internationalisation and innovation in the knowledge-intensive business services. (2014). Doloreux, David ; Laperriere, Anika . In: Service Business. RePEc:spr:svcbiz:v:8:y:2014:i:4:p:635-657.

Full description at Econpapers || Download paper

[Citation Analysis]
2014Performance effects of aligning service innovation and the strategic use of information technology. (2014). Huang, Hui-Ling . In: Service Business. RePEc:spr:svcbiz:v:8:y:2014:i:2:p:171-195.

Full description at Econpapers || Download paper

[Citation Analysis]
2014The study of service innovation for digiservice on loyalty. (2014). Wu, Chih-Wen . In: Journal of Business Research. RePEc:eee:jbrese:v:67:y:2014:i:5:p:819-824.

Full description at Econpapers || Download paper

[Citation Analysis]
2014Spillovers through backward linkages and the export performance of business services. Evidence from a sample of Italian firms. (2014). Lo Turco, Alessia ; Conti, Giuliano ; Maggioni, Daniela . In: International Business Review. RePEc:eee:iburev:v:23:y:2014:i:3:p:552-565.

Full description at Econpapers || Download paper

[Citation Analysis]
2014Internationalisation and innovation in the knowledge-intensive business services. (2014). Doloreux, David ; Laperriere, Anika . In: Service Business. RePEc:spr:svcbiz:v:8:y:2014:i:4:p:635-657.

Full description at Econpapers || Download paper

[Citation Analysis]
2014Internationalization capabilities of SMEs: A comparative study of the manufacturing and industrial service sectors. (2014). St-Pierre, Josee ; Dinh, Thang ; Uwizeyemungu, Sylvestre ; Raymond, Louis . In: Journal of International Entrepreneurship. RePEc:kap:jinten:v:12:y:2014:i:3:p:230-253.

Full description at Econpapers || Download paper

[Citation Analysis]
2014Knowledge sharing in China–UK higher education alliances. (2014). Tan, Hui ; Yan, Yanni ; Li, Xiaoqing . In: International Business Review. RePEc:eee:iburev:v:23:y:2014:i:2:p:343-355.

Full description at Econpapers || Download paper

[Citation Analysis]
2014Innovation and Productivity in Services: Evidence from Germany, Ireland and the United Kingdom. (2014). Peters, Bettina ; Riley, Rebecca ; Vahter, Priit ; McQuinn, John ; John Mc Quinn, ; Siedschlag, Iulia . In: JRC-IPTS Working Papers on Corporate R&D and Innovation. RePEc:ipt:wpaper:201404.

Full description at Econpapers || Download paper

[Citation Analysis]
2014Knowledge assets and firm international performance. (2014). Zucchella, Antonella ; Denicolai, Stefano ; Strange, Roger . In: International Business Review. RePEc:eee:iburev:v:23:y:2014:i:1:p:55-62.

Full description at Econpapers || Download paper

[Citation Analysis]

Cites in year: CiY


Recent citations received in: 2014


[Click on heading to sort table]

YearTitleSee
2014Tourism innovation policy: Implementation and outcomes. (2014). Williams, Allan M. ; Hall, Michael C. ; Rodriguez, Isabel . In: Annals of Tourism Research. RePEc:eee:anture:v:49:y:2014:i:c:p:76-93.

Full description at Econpapers || Download paper

[Citation Analysis]

Recent citations received in: 2013


[Click on heading to sort table]

YearTitleSee

Recent citations received in: 2012


[Click on heading to sort table]

YearTitleSee

Recent citations received in: 2011


[Click on heading to sort table]

YearTitleSee
2011Gender differences in the linkage of online patronage behavior with TV-and-online shopping values. (2011). Lin, Hsin-Hui . In: Service Business. RePEc:spr:svcbiz:v:5:y:2011:i:4:p:295-312.

Full description at Econpapers || Download paper

[Citation Analysis]

Warning!! This is still an experimental service. The results of this service should be interpreted with care, especially in research assessment exercises. The processing of documents is automatic. There still are errors and omissions in the identification of references. We are working to improve the software to increase the accuracy of the results.

Source data used to compute the impact factor of RePEc series.