0.01
Impact Factor
0.02
5-Years IF
2
5-Years H index
International Journal of Services and Operations Management / Inderscience Enterprises Ltd
[Raw data] [50 most cited papers] [50 most relevant papers] [cites used to compute IF] [Recent citations ][Frequent citing series ]
[more data in EconPapers] [
trace new citations] [Missing citations? Add them now] [Incorrect content? Let us know]
Main indicators
Raw data
| IF | AIF | IF5 | DOC | CDO | CCU | CIF | CIT | D2Y | C2Y | D5Y | C5Y | %SC | CiY | II | AII | |
| 1990 | 0.1 | 0 | 0 | 0 | (%) | 0.04 | ||||||||||
| 1991 | 0.09 | 0 | 0 | 0 | (%) | 0.04 | ||||||||||
| 1992 | 0.09 | 0 | 0 | 0 | (%) | 0.04 | ||||||||||
| 1993 | 0.1 | 0 | 0 | 0 | (%) | 0.05 | ||||||||||
| 1994 | 0.11 | 0 | 0 | 0 | (%) | 0.05 | ||||||||||
| 1995 | 0.2 | 0 | 0 | 0 | (%) | 0.07 | ||||||||||
| 1996 | 0.23 | 0 | 0 | 0 | (%) | 0.09 | ||||||||||
| 1997 | 0.27 | 0 | 0 | 0 | (%) | 0.09 | ||||||||||
| 1998 | 0.29 | 0 | 0 | 0 | (%) | 0.1 | ||||||||||
| 1999 | 0.32 | 0 | 0 | 0 | (%) | 0.13 | ||||||||||
| 2000 | 0.4 | 0 | 0 | 0 | (%) | 0.15 | ||||||||||
| 2001 | 0.4 | 0 | 0 | 0 | (%) | 0.15 | ||||||||||
| 2002 | 0.42 | 0 | 0 | 0 | (%) | 0.18 | ||||||||||
| 2003 | 0.44 | 0 | 0 | 0 | (%) | 0.19 | ||||||||||
| 2004 | 0.49 | 0 | 0 | 0 | (%) | 0.2 | ||||||||||
| 2005 | 0.53 | 25 | 25 | 11 | 0 | 0 | (%) | 0.21 | ||||||||
| 2006 |  0.04 | 0.51 | 0.04 | 22 | 47 | 1 | 0.02 | 25 | 1 | 25 | 1 | (%) | 0.2 | |||
| 2007 | 0.45 | 26 | 73 | 1 | 47 | 47 | (%) | 0.18 | ||||||||
| 2008 | 0.48 | 37 | 110 | 3 | 48 | 73 | 1 (33.3%) | 0.2 | ||||||||
| 2009 | 0.47 | 39 | 149 | 63 | 110 | (%) | 0.19 | |||||||||
| 2010 | 0.01 | 0.45 | 0.01 | 49 | 198 | 1 | 0.01 | 2 | 76 | 1 | 149 | 1 | 1 (50%) | 0.16 | ||
| 2011 | 0.52 | 72 | 270 | 1 | 0 | 3 | 88 | 173 | 1 (33.3%) | 0.2 | ||||||
| 2012 | 0.55 | 71 | 341 | 4 | 0.01 | 4 | 121 | 223 | 2 (50%) | 0.2 | ||||||
| 2013 | 0.62 | 0 | 75 | 416 | 2 | 0 | 10 | 143 | 268 | 1 | 3 (30%) | 0.22 | ||||
| 2014 | 0.64 | 71 | 487 | 1 | 0 | 4 | 146 | 306 | 1 (25%) | 0.21 | ||||||
| 2015 | 0.01 | 0.69 | 0.01 | 75 | 562 | 2 | 0 | 4 | 146 | 2 | 338 | 2 | (%) | 0.22 | ||
| 2016 | 0.01 | 0.85 | 0.02 | 74 | 636 | 20 | 0.03 | 3 | 146 | 2 | 364 | 9 | (%) | 0.26 |
| IF: | Impact Factor: C2Y / D2Y |
| AIF: | Average Impact Factor for series in RePEc in year y |
| IF5: | Impact Factor: C5Y / D5Y |
| DOC: | Number of documents published in year y |
| CDO: | Cumulative number of documents published until year y |
| CCU: | Cumulative number of citations to papers published until year y |
| CIF: | Cumulative impact factor |
| CIT: | Number of citations to papers published in year y |
| D2Y: | Number of articles published in y-1 plus y-2 |
| C2Y: | Cites in y to articles published in y-1 plus y-2 |
| D5Y: | Number of articles published in y-1 until y-5 |
| C5Y: | Cites in y to articles published in y-1 until y-5 |
| %SC: | Percentage of selft citations in y to articles published in y-1 plus y-2 |
| CiY: | Cites in year y to documents published in year y |
| II: | Immediacy Index: CiY / Documents. |
| AII: | Average Immediacy Index for series in RePEc in year y |
50 most cited documents in this series:
| # | Year | Title | Cited |
|---|---|---|---|
| 1 | 2005 | Dynamic analysis of the Newsboy model with early purchase commitments. (2005). Chen, Hairong ; Parlar, Mahmut . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:1:y:2005:i:1:p:56-74. Full description at Econpapers || Download paper | 7 |
| 2 | 2008 | A Data Envelopment Analysis for establishing the financial benchmark of Korean hotels. (2008). Min, Hokey ; Kim, Joungman ; Joo, Seong Jong . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:4:y:2008:i:2:p:201-217. Full description at Econpapers || Download paper | 2 |
| 3 | 2005 | Inverse scheduling with controllable job parameters. (2005). Koulamas, Christos . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:1:y:2005:i:1:p:35-43. Full description at Econpapers || Download paper | 2 |
| 4 | 2013 | Environmental practices and performance and their relationships among Kosovo construction companies: a framework for analysis in transition economies. (2013). Ketikidis, Panayiotis H ; Lenny, S C ; Gunasekaran, Angappa ; Lazuras, Lambros ; Hayes, Odran Peter . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:14:y:2013:i:1:p:115-130. Full description at Econpapers || Download paper | 2 |
| 5 | 2014 | Using cost-time profile to estimate the product direct cost in multi-production value stream. (2014). Seyedhosseini, Seyed Mohammad ; Ebrahimi-Taleghani, Ahmad . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:18:y:2014:i:3:p:233-257. Full description at Econpapers || Download paper | 1 |
| 6 | 2011 | Strategic choices and operations strategy: a multiple cases study. (2011). Paiva, Ely Laureano ; Vieira, Luciana Marques . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:10:y:2011:i:2:p:119-135. Full description at Econpapers || Download paper | 1 |
| 7 | 2015 | A mathematical programming model for a multi-objective supplier selection and order allocation problem with fuzzy objectives. (2015). Kazemi, Nima ; Schwindl, Kurt ; Glock, Christoph H ; Ehsani, Ehsan . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:21:y:2015:i:4:p:435-465. Full description at Econpapers || Download paper | 1 |
| 8 | 2013 | Successful green-based initiatives among large corporate entities: a case study from a stakeholder perspective. (2013). Smith, Alan D. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:14:y:2013:i:1:p:95-114. Full description at Econpapers || Download paper | 1 |
| 9 | 2008 | Service quality dimensions in designing profitable business strategies in Indian two-wheeler services. (2008). Bagodi, Virupaxi ; Mahanty, Biswajit. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:4:y:2008:i:4:p:460-480. Full description at Econpapers || Download paper | 1 |
| 10 | 2013 | Benchmarking of rapid prototyping systems using grey relational analysis. (2013). Mahapatra, Siba Sankar ; Panda, Biranchi Narayan . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:16:y:2013:i:4:p:460-477. Full description at Econpapers || Download paper | 1 |
| 11 | 2012 | Performance optimisation of automobile service centre using Taguchi approach. (2012). Sharma, Rishu ; Garg, Suresh . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:12:y:2012:i:2:p:221-243. Full description at Econpapers || Download paper | 1 |
| 12 | 2016 | A fuzzy-based decision support framework for product recovery process selection in reverse logistics. (2016). Jindal, Anil ; Sangwan, Kuldip Singh . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:25:y:2016:i:4:p:413-439. Full description at Econpapers || Download paper | 1 |
| 13 | 2013 | Impact of service co-creation on performance of firms: the mediating role of market oriented strategies. (2013). Rajagopal, prof ; Mercado, Pvel Reyes ; Verma, Rajeev . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:15:y:2013:i:4:p:449-466. Full description at Econpapers || Download paper | 1 |
| 14 | 2014 | A data envelopment analysis approach for measuring the efficiency in continuous manufacturing lines: a case study. (2014). Pourjavad, Ehsan ; Shirouyehzad, Hadi . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:18:y:2014:i:2:p:142-158. Full description at Econpapers || Download paper | 1 |
| 15 | 2015 | Application of lean construction principles to reduce construction process waste using computer simulation: a case study. (2015). Nikakhtar, Amin ; Zavichi, Amir ; Wong, Kuan Yew ; Hosseini, Alireza Abbasian . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:20:y:2015:i:4:p:461-480. Full description at Econpapers || Download paper | 1 |
| 16 | 2013 | Validating dimensions of operations flexibility in Malaysian service firms: a confirmatory factor analytics approach. (2013). Idris, Fazli ; Alolayyan, Main Naser ; Aminudin, Norsiah ; Mat, Mohd Ezani ; Nik, Nik Mutasim . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:14:y:2013:i:1:p:79-84. Full description at Econpapers || Download paper | 1 |
| 17 | 2013 | Guidelines for reporting productivity studies - a review of the reproducibility of data envelopment analysis in the service sector. (2013). Becker, Jrg ; Rauer, Hans Peter ; Dietrich, Hanns-Alexander ; Breuker, Dominic ; Beverungen, Daniel . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:16:y:2013:i:3:p:407-425. Full description at Econpapers || Download paper | 1 |
| 18 | 2012 | Interrelationship of drivers for agile manufacturing: an Indian experience. (2012). Mishra, Swagatika ; Mahapatra, S S ; Datta, Saurav . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:11:y:2012:i:1:p:35-48. Full description at Econpapers || Download paper | 1 |
| 19 | 2016 | Sustainable humanitarian operations: closed-loop supply chain. (2016). Battini, Daria ; Sgarbossa, Fabio ; Persona, Alessandro ; Peretti, Umberto . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:25:y:2016:i:1:p:65-79. Full description at Econpapers || Download paper | 1 |
| 20 | 2013 | A unified framework for the design of service systems. (2013). Trinh, Truong Hong ; Kachitvichyanukul, Voratas . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:15:y:2013:i:3:p:374-388. Full description at Econpapers || Download paper | 1 |
| 21 | 2011 | An economic production quantity model with stochastic demand in an imperfect production system. (2011). Sarkar, Biswajit ; Chaudhuri, Kripasindhu ; Sana, Shib Sankar . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:9:y:2011:i:3:p:259-283. Full description at Econpapers || Download paper | 1 |
| 22 | 2014 | Identifying product and process configuration requirements in a decentralised service delivery system. (2014). Karppinen, Henri ; Huiskonen, Janne ; Seppnen, Kaisa . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:17:y:2014:i:3:p:294-310. Full description at Econpapers || Download paper | 1 |
| 23 | 2015 | Integrating two-agent scheduling and order acceptance problems to maximise total revenue by bounding each agent penalty function. (2015). Reisi-Nafchi, Mohammad ; Moslehi, Ghasem . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:20:y:2015:i:3:p:358-384. Full description at Econpapers || Download paper | 1 |
| 24 | 2013 | Internet banking adoption in a developing country - an empirical study. (2013). Varaprasad, G ; Unnithan, Anandakuttan B ; Sridharan, R. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:14:y:2013:i:1:p:54-66. Full description at Econpapers || Download paper | 1 |
| 25 | 2008 | An integrated closed-loop model for service performance management. (2008). Parameshwaran, R. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:4:y:2008:i:1:p:34-55. Full description at Econpapers || Download paper | 1 |
| 26 | 2013 | Optimising a multi-objective reliability assessment in multiple AGV manufacturing system. (2013). Fazlollahtabar, Hamed ; Saidi-Mehrabad, Mohammad . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:16:y:2013:i:3:p:352-372. Full description at Econpapers || Download paper | 1 |
| 27 | 2014 | Lean concept selection using modified fuzzy TOPSIS: a case study. (2014). Vinodh, S ; Mulanjur, Govind ; Thiagarajan, Arjun . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:18:y:2014:i:3:p:342-357. Full description at Econpapers || Download paper | 1 |
| 28 | 2012 | An extension of internal service quality concept: lesson from the best low-cost carrier in the six regions of the world. (2012). Fernando, Yudi ; Haron, Mahmod Sabri ; Saad, Norizan Mat . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:11:y:2012:i:1:p:13-34. Full description at Econpapers || Download paper | 1 |
| 29 | 2016 | Throughput accounting: an overview and framework. (2016). Parkhi, Shilpa ; Punjabi, Lavesh ; Tamraparni, Madhusudhan . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:25:y:2016:i:1:p:1-20. Full description at Econpapers || Download paper | 1 |
| 30 | 2013 | Antecedents of customer satisfaction and purchase intention with mobile shopping system use. (2013). Chen, Lisa Y. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:15:y:2013:i:3:p:259-274. Full description at Econpapers || Download paper | 1 |
| 31 | 2010 | Dynamic capability: explaining the impact of ISO 14001 on Corporate Financial Performance. (2010). Zhao, Jiangning ; White, Steven D. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:6:y:2010:i:4:p:470-488. Full description at Econpapers || Download paper | 1 |
| 32 | 2014 | A neuro-fuzzy regression approach for estimation and optimisation of gasoline consumption. (2014). Azadeh, Ali ; Bioki, Tahereh Aliheidari ; Hasan, Mohammad S. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:17:y:2014:i:2:p:221-256. Full description at Econpapers || Download paper | 1 |
| 33 | 2005 | The application of ABC analysis in production and logistics: an explanation for the apparent contradiction. (2005). Viswanathan, S ; Bhatnagar, Rohit . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:1:y:2005:i:3:p:257-267. Full description at Econpapers || Download paper | 1 |
| 34 | 2007 | Design and development of modified service failure mode and effects analysis model. (2007). Jegadheesan, C ; Devadasan, S R ; Arunachalam, V P. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:3:y:2007:i:1:p:111-126. Full description at Econpapers || Download paper | 1 |
| 35 | 2013 | Evaluating the effect of machine and routing flexibility on flexible manufacturing system performance. (2013). Singholi, Ajay ; Sharma, Chitra ; Ali, Mohammed . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:16:y:2013:i:2:p:240-261. Full description at Econpapers || Download paper | 1 |
| 36 | 2014 | Data envelopment analysis in cellular manufacturing systems considering worker assignment. (2014). Aalaei, Amin ; Saidi-Mehrabad, Mohammad ; Paydar, Mohammad Mahdi . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:18:y:2014:i:3:p:258-280. Full description at Econpapers || Download paper | 1 |
| 37 | 2011 | Interrelating operational and financial performance measurements in a multiproduct inventory system. (2011). Protopappa-Sieke, Margarita ; Seifert, Ralf W. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:10:y:2011:i:3:p:328-347. Full description at Econpapers || Download paper | 1 |
| 38 | 2015 | A framework for a customer approach to performance measurement in a service context. (2015). Ukko, Juhani ; Pekkola, Sanna . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:22:y:2015:i:2:p:210-220. Full description at Econpapers || Download paper | 1 |
| 39 | 2013 | Solving a generalised precedence multi-objective multi-mode time-cost-quality trade-off project scheduling problem using a modified NSGA-II algorithm. (2013). Amiri, Maghsoud ; Khalili-Damghani, Kaveh ; Abtahi, Amir-Reza . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:14:y:2013:i:3:p:355-372. Full description at Econpapers || Download paper | 1 |
| 40 | 2010 | A comparison of coordinated supply chain inventory management systems. (2010). Olson, David L ; Xie, Meiping . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:6:y:2010:i:1:p:73-88. Full description at Econpapers || Download paper | 1 |
| 41 | 2013 | Lean implementation through value stream mapping: a case study in an Indian pump manufacturing company. (2013). Thirunavukkarasu, S ; Murugesh, R ; Devadasan, S R ; Varadharajan, M ; Ashwin, R ; Bheeman, Balaji Visvanath . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:16:y:2013:i:4:p:506-524. Full description at Econpapers || Download paper | 1 |
| 42 | 2005 | Cholesterol and inventory: healthy choice guidelines. (2005). Tersine, Richard J. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:1:y:2005:i:2:p:168-184. Full description at Econpapers || Download paper | 1 |
| 43 | 2012 | Three echelon supply chain inventory model for deteriorating items with limited storage facility and lead-time under inflation. (2012). Kumar, Neeraj ; Kumari, Rachna ; Singh, S R. In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:13:y:2012:i:1:p:98-118. Full description at Econpapers || Download paper | 1 |
| 44 | 2017 | Manufacturing and supply chain flexibility: an integrated viewpoint. (2017). Kumar, Rajeev ; Mishra, Madhawanand . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:27:y:2017:i:3:p:384-407. Full description at Econpapers || Download paper | 1 |
| 45 | 2013 | The effect of slot-code optimisation on travel times in common unit-load warehouses. (2013). Fumi, Andrea ; Schiraldi, Massimiliano M ; Scarabotti, Laura . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:15:y:2013:i:4:p:507-527. Full description at Econpapers || Download paper | 1 |
50 most relevant documents in this series (papers most cited in the last two years)
| # | Year | Title | Cited |
|---|---|---|---|
| 1 | 2013 | Environmental practices and performance and their relationships among Kosovo construction companies: a framework for analysis in transition economies. (2013). Ketikidis, Panayiotis H ; Lenny, S C ; Gunasekaran, Angappa ; Lazuras, Lambros ; Hayes, Odran Peter . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:14:y:2013:i:1:p:115-130. Full description at Econpapers || Download paper | 2 |
Citing documents used to compute impact factor 2:
| Year | Title | |
|---|---|---|
| 2016 | Customer-centered measurement of service operations: a B2B case study. (2016). Ukko, Juhani ; Pekkola, Sanna . In: Operations Management Research. RePEc:spr:opmare:v:9:y:2016:i:1:d:10.1007_s12063-016-0107-y. Full description at Econpapers || Download paper | |
| 2016 | Lay-out optimisation through an integrated approach based on material flow and operations mapping using a commercial software. (2016). Petrillo, Antonella ; Falcone, Domenico ; Silvestri, Alessandro ; de Felice, Fabio . In: International Journal of Services and Operations Management. RePEc:ids:ijsoma:v:23:y:2016:i:1:p:113-134. Full description at Econpapers || Download paper |
Recent citations (cites in year: CiY)
Recent citations received in 2016
| Year | Citing document |
|---|
Recent citations received in 2015
| Year | Citing document |
|---|
Recent citations received in 2014
| Year | Citing document |
|---|
Recent citations received in 2013
| Year | Citing document |
|---|
10 most frequent citing series
Warning!! This is still an experimental service. The results of this service should be interpreted with care, especially in research assessment exercises. The processing of documents is automatic. There still are errors and omissions in the identification of references. We are working to improve the software to increase the accuracy of the results.
Source data used to compute the impact factor of RePEc series.
CitEc is a RePEc service, providing citation data for Economics since 2001. Sponsored by INOMICS. Last updated December, 1st 2017. Contact: CitEc Team