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The Service Industries Journal / Taylor & Francis Journals

Citation Profile [Updated: 2022-01-09 21:43:50]
5 Years H
22
Impact Factor
0.5
5 Years IF
0.46
Data available in this report

[Raw data] [50 most cited papers] [50 most relevant papers] [cites used to compute IF] [Recent citations ][Frequent citing series ] [more data in EconPapers] [trace new citations] [Missing citations? Add them now] [Incorrect content? Let us know]

Main indicators
Raw Data

 

IF AIF CIF IF5 DOC CDO CIT NCI CCU D2Y C2Y D5Y C5Y SC %SC CiY II AII
1990 0 0.09 0 0 0 0 0 0 0 0 0 0 0.04
1991 0 0.08 0 0 0 0 0 0 0 0 0 0 0.04
1992 0 0.09 0 0 0 0 0 0 0 0 0 0 0.04
1993 0 0.11 0 0 0 0 0 0 0 0 0 0 0.05
1994 0 0.12 0 0 0 0 0 0 0 0 0 0 0.06
1995 0 0.19 0 0 0 0 0 0 0 0 0 0 0.08
1996 0 0.22 0 0 0 0 0 0 0 0 0 0 0.1
1997 0 0.22 0 0 39 39 117 0 0 0 0 0 0.09
1998 0 0.26 0.02 0 56 95 139 2 2 39 39 0 2 0.04 0.12
1999 0.03 0.27 0.02 0.03 49 144 155 3 5 95 3 95 3 1 33.3 0 0.13
2000 0.03 0.32 0.04 0.04 51 195 119 8 13 105 3 144 6 0 0 0.14
2001 0.04 0.35 0.02 0.03 20 215 67 5 18 100 4 195 5 0 0 0.15
2002 0 0.37 0.03 0.02 22 237 35 5 26 71 215 4 0 0 0.19
2003 0.1 0.4 0.05 0.05 53 290 205 15 41 42 4 198 10 0 1 0.02 0.19
2004 0.07 0.44 0.07 0.06 51 341 247 24 65 75 5 195 12 1 4.2 5 0.1 0.2
2005 0.07 0.45 0.04 0.06 56 397 237 17 82 104 7 197 11 1 5.9 0 0.21
2006 0.06 0.46 0.06 0.06 70 467 222 29 112 107 6 202 13 8 27.6 1 0.01 0.2
2007 0.04 0.42 0.06 0.08 126 593 276 38 150 126 5 252 21 10 26.3 0 0.18
2008 0.09 0.44 0.11 0.13 207 800 364 84 234 196 17 356 46 19 22.6 0 0.2
2009 0.02 0.43 0.1 0.07 132 932 242 89 323 333 6 510 37 13 14.6 0 0.21
2010 0.09 0.43 0.12 0.09 135 1067 62 125 448 339 29 591 56 27 21.6 0 0.18
2011 0.05 0.45 0.14 0.1 76 1143 52 159 607 267 13 670 66 17 10.7 1 0.01 0.2
2012 0.04 0.45 0.14 0.11 36 1179 114 160 767 211 9 676 75 2 1.3 0 0.19
2013 0.07 0.5 0.17 0.1 104 1283 279 220 987 112 8 586 59 7 3.2 3 0.03 0.21
2014 0.16 0.51 0.17 0.11 75 1358 199 227 1214 140 23 483 55 30 13.2 5 0.07 0.2
2015 0.22 0.5 0.19 0.15 56 1414 161 273 1487 179 40 426 63 13 4.8 3 0.05 0.19
2016 0.28 0.5 0.23 0.24 46 1460 68 340 1827 131 37 347 85 23 6.8 1 0.02 0.18
2017 0.2 0.5 0.2 0.28 52 1512 72 307 2134 102 20 317 88 23 7.5 0 0.18
2018 0.21 0.54 0.23 0.32 60 1572 74 359 2493 98 21 333 106 6 1.7 3 0.05 0.21
2019 0.21 0.58 0.21 0.28 57 1629 90 344 2837 112 23 289 82 0 8 0.14 0.21
2020 0.5 0.75 0.27 0.46 59 1688 90 455 3292 117 59 271 125 0 19 0.32 0.29
IF: Impact Factor: C2Y / D2Y
AIF: Average Impact Factor for series in RePEc in year y
CIF: Cumulative impact factor
IF5: Impact Factor: C5Y / D5Y
DOC: Number of documents published in year y
CDO: Cumulative number of documents published until year y
CIT: Number of citations to papers published in year y
NCI: Number of citations in year y
CCU: Cumulative number of citations to papers published until year y
D2Y: Number of articles published in y-1 plus y-2
C2Y: Cites in y to articles published in y-1 plus y-2
D5Y: Number of articles published in y-1 until y-5
C5Y: Cites in y to articles published in y-1 until y-5
SC: selft citations in y to articles published in y-1 plus y-2
%SC: Percentage of selft citations in y to articles published in y-1 plus y-2
CiY: Cites in year y to documents published in year y
II: Immediacy Index: CiY / Documents.
AII: Average Immediacy Index for series in RePEc in year y
50 most cited documents in this series
#YearTitleCited
11997Management of Innovation in Services. (1997). Sundbo, Jon . In: The Service Industries Journal. RePEc:taf:servic:v:17:y:1997:i:3:p:432-455.

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76
2Knowledge transfer in a tourism destination: the effects of a network structure. (2009). Baggio, Rodolfo ; Cooper, Chris . In: The Service Industries Journal. RePEc:taf:servic:v:30:y:2009:i:10:p:1757-1771.

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46
32003Business services in Germany: bridges for innovation. (2003). Czarnitzki, Dirk ; Spielkamp, Alfred . In: The Service Industries Journal. RePEc:taf:servic:v:23:y:2003:i:2:p:1-30.

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46
41998The Provider-Customer Interface in Business and Professional Services. (1998). Gallouj, Faïz ; Faïz Gallouj, ; Gadrey, Jean. In: The Service Industries Journal. RePEc:taf:servic:v:18:y:1998:i:2:p:01-15.

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45
52004The impact of innovation on economic performance in services. (2004). Savona, Maria ; Cainelli, Giulio ; Evangelista, Rinaldo. In: The Service Industries Journal. RePEc:taf:servic:v:24:y:2004:i:1:p:116-130.

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41
62009Emergence of innovations in services. (2009). Toivonen, Marja ; TUOMINEN, TIINA . In: The Service Industries Journal. RePEc:taf:servic:v:29:y:2009:i:7:p:887-902.

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40
72003Importance-performance analysis revisited: the role of the factor structure of customer satisfaction. (2003). Sauerwein, Elmar ; Matzler, Kurt ; Heischmidt, Kenneth . In: The Service Industries Journal. RePEc:taf:servic:v:23:y:2003:i:2:p:112-129.

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38
82003What follows tertiarisation? structural change and the role of knowledge-based services. (2003). Peneder, Michael ; Kaniovski, Serguei ; Dachs, Bernhard. In: The Service Industries Journal. RePEc:taf:servic:v:23:y:2003:i:2:p:47-66.

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33
92007Profitability in Portuguese service industries: a panel data approach. (2007). Serrasqueiro, Zelia ; Sequeira, Tiago. In: The Service Industries Journal. RePEc:taf:servic:v:29:y:2007:i:5:p:693-707.

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31
102014The evolution of service innovation research: a critical review and synthesis. (2014). Kowalkowski, Christian ; Carlborg, Per ; Kindstrom, Daniel . In: The Service Industries Journal. RePEc:taf:servic:v:34:y:2014:i:5:p:373-398.

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31
112004Environmental strategies in spanish hotels: contextual factors and performance. (2004). Carmona-Moreno, Eva ; Cespedes-Lorente, Jose . In: The Service Industries Journal. RePEc:taf:servic:v:24:y:2004:i:3:p:101-130.

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30
122015Enjoyment and social influence: predicting mobile payment adoption. (2015). Koenig-Lewis, Nicole ; Zhao, Anita Lifen ; Palmer, Adrian ; Marquet, Morgan . In: The Service Industries Journal. RePEc:taf:servic:v:35:y:2015:i:10:p:537-554.

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28
132008Innovation in services -- how different from manufacturing?. (2008). Pires, Cesaltina ; Carvalho, Luisa ; Sarkar, Soumodip. In: The Service Industries Journal. RePEc:taf:servic:v:28:y:2008:i:10:p:1339-1356.

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28
142007Knowledge Intensive Business Services and Urban Industrial Development. (2007). Aslesen, Heidi ; Isaksen, Arne. In: The Service Industries Journal. RePEc:taf:servic:v:27:y:2007:i:3:p:321-338.

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26
152013Servicescape cues and customer behavior: a systematic literature review and research agenda. (2013). Mari, Michela ; Poggesi, Sara . In: The Service Industries Journal. RePEc:taf:servic:v:33:y:2013:i:2:p:171-199.

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26
161999The Performance-Importance Response Function: Observations and Implications. (1999). Showalter, Michael J. ; Sampson, Scott E.. In: The Service Industries Journal. RePEc:taf:servic:v:19:y:1999:i:3:p:1-25.

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26
172008Government and entrepreneurship in transition economies: the case of small firms in business services in Ukraine. (2008). Yegorov, Igor ; Voytovich, Artem ; Welter, Friederike ; Smallbone, David. In: The Service Industries Journal. RePEc:taf:servic:v:30:y:2008:i:5:p:655-670.

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25
18The Internationalisation of Business Service Firms: A Stages Approach. (1999). Roberts, Joanne. In: The Service Industries Journal. RePEc:taf:servic:v:19:y:1999:i:4:p:68-88.

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23
192007A New Framework for Service Supply Chains. (2007). Kaplan, Cem Y. ; Baltacioglu, Tuncdan ; And, Oznur Yurt ; Ada, Erhan . In: The Service Industries Journal. RePEc:taf:servic:v:27:y:2007:i:2:p:105-124.

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23
202005How innovative are services? an empirical analysis for Spain. (2005). Camacho, Jose A. ; Rodriguez, Mercedes . In: The Service Industries Journal. RePEc:taf:servic:v:25:y:2005:i:2:p:253-271.

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23
212005The determinants of export behaviour in UK service firms. (2005). Gourlay, Adrian ; Suppakitjarak, Joy ; Seaton, Jonathan . In: The Service Industries Journal. RePEc:taf:servic:v:25:y:2005:i:7:p:879-889.

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23
222009The crisis-resilience of services trade. (2009). Mattoo, Aaditya ; Borchert, Ingo. In: The Service Industries Journal. RePEc:taf:servic:v:30:y:2009:i:13:p:2115-2136.

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22
232005A service-informed approach to regional innovation -- or adaptation?. (2005). Wood, Peter . In: The Service Industries Journal. RePEc:taf:servic:v:25:y:2005:i:4:p:429-445.

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22
242000A Measurement of Bank Efficiency, Ownership and Productivity Changes in Taiwan. (2000). YEH, TSER-LIEN ; Chen, Tser-Yieth. In: The Service Industries Journal. RePEc:taf:servic:v:20:y:2000:i:1:p:95-109.

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22
252009An empirical examination of perceived retail crowding, emotions, and retail outcomes. (2009). Kim, Jai-Ok ; Lee, Soyoung ; Li, Jiunn-Ger Tony . In: The Service Industries Journal. RePEc:taf:servic:v:29:y:2009:i:5:p:635-652.

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21
262014A comparative analysis of the entrepreneurial orientation/growth relationship in service firms and manufacturing firms. (2014). Eggers, Fabian ; Jensen, Soren H. ; Kraus, Sascha ; J. P. Coen Rigtering, . In: The Service Industries Journal. RePEc:taf:servic:v:34:y:2014:i:4:p:275-294.

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21
272006An exploration of the meanings of hotel brand equity. (2006). Bailey, Rob ; Ball, Stephen . In: The Service Industries Journal. RePEc:taf:servic:v:26:y:2006:i:1:p:15-38.

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21
282005Off-balance sheet activities and cost inefficiency in Taiwans Banks. (2005). Chiu, yung-ho ; Lieu, Pang-Tien ; Yeh, Tsai-Lien . In: The Service Industries Journal. RePEc:taf:servic:v:25:y:2005:i:7:p:925-944.

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20
292012Women entrepreneurship in small service firms: motivations, barriers and performance. (2012). Simarro, Enrique ; Akehurst, Gary . In: The Service Industries Journal. RePEc:taf:servic:v:32:y:2012:i:15:p:2489-2505.

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20
302007From Service to Experience: Understanding and Defining the Hospitality Business. (2007). Hemmington, Nigel . In: The Service Industries Journal. RePEc:taf:servic:v:27:y:2007:i:6:p:747-755.

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19
312007Enjoyment of the Shopping Experience: Impact on Customers Repatronage Intentions and Gender Influence. (2007). Farrell, Andrew M. ; Cadogan, John W. ; Stachow, Grazyna ; Reed, Gary ; Hart, Cathy. In: The Service Industries Journal. RePEc:taf:servic:v:27:y:2007:i:5:p:583-604.

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18
322012Internationalization of service industry firms: understanding distinctive characteristics. (2012). Pla-Barber, Jose ; Ghauri, Pervez N.. In: The Service Industries Journal. RePEc:taf:servic:v:32:y:2012:i:7:p:1007-1010.

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18
332020COVID-19: fear appeal favoring purchase behavior towards personal protective equipment. (2020). Liangqiang, LI ; Kulbo, Nora Bakabbey ; Jiaming, Fang ; Addo, Prince Clement. In: The Service Industries Journal. RePEc:taf:servic:v:40:y:2020:i:7-8:p:471-490.

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18
342013The role of entrepreneurial orientation in service firms: empirical evidence from Austria. (2013). Kraus, Sascha. In: The Service Industries Journal. RePEc:taf:servic:v:33:y:2013:i:5:p:427-444.

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17
352008Revised importance--performance analysis: three-factor theory and benchmarking. (2008). Deng, Wei-Jaw ; Kuo, Ying-Feng ; Chen, Wen-Chin . In: The Service Industries Journal. RePEc:taf:servic:v:28:y:2008:i:1:p:37-51.

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17
362006Measuring pure managerial efficiency of international tourist hotels in Taiwan. (2006). Wang, Fei-Ching ; Hung, Wei-Ting ; Shang, Jui-Kou . In: The Service Industries Journal. RePEc:taf:servic:v:26:y:2006:i:1:p:59-71.

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17
371998Communicative Staging of the Wilderness Servicescape. (1998). Arnould, Eric J ; TIERNEY, PATRICK ; Price, Linda L. In: The Service Industries Journal. RePEc:taf:servic:v:18:y:1998:i:3:p:90-115.

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17
382004Innovation, consumption and services: encapsulation and the combinatorial role of services. (2004). Howells, Jeremy . In: The Service Industries Journal. RePEc:taf:servic:v:24:y:2004:i:1:p:19-36.

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16
392005A comparative study of innovation behaviour in Singapores KIBS and manufacturing firms. (2005). Wong, Poh ; He, Zi-Lin. In: The Service Industries Journal. RePEc:taf:servic:v:25:y:2005:i:1:p:23-42.

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16
401999Service Recovery Strategies for Single and Double Deviation Scenarios. (1999). Fern, Adrian ; Johnston, Robert . In: The Service Industries Journal. RePEc:taf:servic:v:19:y:1999:i:2:p:69-82.

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16
412013Convergence and interdisciplinarity in innovation management: a review, critique, and future directions. (2013). Hacklin, Fredrik ; Wallin, Martin W.. In: The Service Industries Journal. RePEc:taf:servic:v:33:y:2013:i:7-8:p:774-788.

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16
422006Communicating Services Brands Values Internally and Externally. (2006). de Chernatony, Leslie ; Segal-Horn, Susan ; Cottam, Susan . In: The Service Industries Journal. RePEc:taf:servic:v:26:y:2006:i:8:p:819-836.

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15
432012The link between innovation and productivity in Estonias services sector. (2012). Vahter, Priit ; Masso, Jaan. In: The Service Industries Journal. RePEc:taf:servic:v:32:y:2012:i:16:p:2527-2541.

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15
442008Ecommerce and hotel performance: three-stage DEA analysis. (2008). Lo, Chang-Fang ; Hung, Wei-Ting ; Shang, Jui-Kou ; Wang, Fei-Ching . In: The Service Industries Journal. RePEc:taf:servic:v:28:y:2008:i:4:p:529-540.

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14
452001Measuring the Performance of New Service Development Activities. (2001). Storey, C. ; Kelly, D.. In: The Service Industries Journal. RePEc:taf:servic:v:21:y:2001:i:2:p:71-90.

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14
461998Service Innovation in Hong Kong: Attitudes and Practice. (1998). Chan, Andrew ; PINE, RAY ; Go, Frank M.. In: The Service Industries Journal. RePEc:taf:servic:v:18:y:1998:i:2:p:112-124.

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14
472008Efficiency and capital adequacy in Taiwan banking: BCC and super-DEA estimation. (2008). Chiu, yung-ho ; Jan, Chyanlong ; Wang, Pen-Chun ; Shen, Da-Bai. In: The Service Industries Journal. RePEc:taf:servic:v:28:y:2008:i:4:p:479-496.

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14
482004Performance implications of capital structure: evidence from quoted UK organisations with hotel interests. (2004). Sipahioglu, Mehmet A. ; Phillips, Paul A.. In: The Service Industries Journal. RePEc:taf:servic:v:24:y:2004:i:5:p:31-51.

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14
492008Antecedents and consequences of service quality in consumer evaluation of self-service internet technologies. (2008). Mukherjee, Avinandan ; Shamdasani, Prem ; Malhotra, Neeru . In: The Service Industries Journal. RePEc:taf:servic:v:28:y:2008:i:1:p:117-138.

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14
502003Capital Utilisation and Scale in the English and Welsh Water Industry. (2003). Ashton, john. In: The Service Industries Journal. RePEc:taf:servic:v:23:y:2003:i:5:p:137-149.

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14
50 most relevant documents in this series (papers most cited in the last two years)
#YearTitleCited
12015Enjoyment and social influence: predicting mobile payment adoption. (2015). Koenig-Lewis, Nicole ; Zhao, Anita Lifen ; Palmer, Adrian ; Marquet, Morgan . In: The Service Industries Journal. RePEc:taf:servic:v:35:y:2015:i:10:p:537-554.

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24
22009Knowledge transfer in a tourism destination: the effects of a network structure. (2009). Baggio, Rodolfo ; Cooper, Chris . In: The Service Industries Journal. RePEc:taf:servic:v:30:y:2009:i:10:p:1757-1771.

Full description at Econpapers || Download paper

22
32020COVID-19: fear appeal favoring purchase behavior towards personal protective equipment. (2020). Liangqiang, LI ; Kulbo, Nora Bakabbey ; Jiaming, Fang ; Addo, Prince Clement. In: The Service Industries Journal. RePEc:taf:servic:v:40:y:2020:i:7-8:p:471-490.

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18
42013Servicescape cues and customer behavior: a systematic literature review and research agenda. (2013). Mari, Michela ; Poggesi, Sara . In: The Service Industries Journal. RePEc:taf:servic:v:33:y:2013:i:2:p:171-199.

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15
52004The impact of innovation on economic performance in services. (2004). Savona, Maria ; Cainelli, Giulio ; Evangelista, Rinaldo. In: The Service Industries Journal. RePEc:taf:servic:v:24:y:2004:i:1:p:116-130.

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14
62009Emergence of innovations in services. (2009). Toivonen, Marja ; TUOMINEN, TIINA . In: The Service Industries Journal. RePEc:taf:servic:v:29:y:2009:i:7:p:887-902.

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13
72014The evolution of service innovation research: a critical review and synthesis. (2014). Kowalkowski, Christian ; Carlborg, Per ; Kindstrom, Daniel . In: The Service Industries Journal. RePEc:taf:servic:v:34:y:2014:i:5:p:373-398.

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13
82019Tourism-based customer engagement: the construct, antecedents, and consequences. (2019). Ul, Jamid ; Hollebeek, Linda D ; Rather, Raouf Ahmad. In: The Service Industries Journal. RePEc:taf:servic:v:39:y:2019:i:7-8:p:519-540.

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13
92018Reinforcing competitive advantage through green organizational culture and green innovation. (2018). TUNA, Muharrem ; Gurlek, Mert. In: The Service Industries Journal. RePEc:taf:servic:v:38:y:2018:i:7-8:p:467-491.

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12
102003Importance-performance analysis revisited: the role of the factor structure of customer satisfaction. (2003). Sauerwein, Elmar ; Matzler, Kurt ; Heischmidt, Kenneth . In: The Service Industries Journal. RePEc:taf:servic:v:23:y:2003:i:2:p:112-129.

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11
112020COVID-19 and undeclared work: impacts and policy responses in Europe. (2020). Williams, Colin ; Kayaoğlu, Ayşegül ; KAYAOGLU, Aysegul . In: The Service Industries Journal. RePEc:taf:servic:v:40:y:2020:i:13-14:p:914-931.

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11
122012Women entrepreneurship in small service firms: motivations, barriers and performance. (2012). Simarro, Enrique ; Akehurst, Gary . In: The Service Industries Journal. RePEc:taf:servic:v:32:y:2012:i:15:p:2489-2505.

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11
132020Service robot implementation: a theoretical framework and research agenda. (2020). Flavian, Carlos ; Casalo, Luis V ; Belanche, Daniel ; Schepers, Jeroen. In: The Service Industries Journal. RePEc:taf:servic:v:40:y:2020:i:3-4:p:203-225.

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10
142009An empirical examination of perceived retail crowding, emotions, and retail outcomes. (2009). Kim, Jai-Ok ; Lee, Soyoung ; Li, Jiunn-Ger Tony . In: The Service Industries Journal. RePEc:taf:servic:v:29:y:2009:i:5:p:635-652.

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10
152007A New Framework for Service Supply Chains. (2007). Kaplan, Cem Y. ; Baltacioglu, Tuncdan ; And, Oznur Yurt ; Ada, Erhan . In: The Service Industries Journal. RePEc:taf:servic:v:27:y:2007:i:2:p:105-124.

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10
162015Trust disposition, trust antecedents, trust, and behavioral intention. (2015). Wang, Stephen W ; Hsieh, Chia-Hung ; Ngamsiriudom, Waros . In: The Service Industries Journal. RePEc:taf:servic:v:35:y:2015:i:10:p:555-572.

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9
172007From Service to Experience: Understanding and Defining the Hospitality Business. (2007). Hemmington, Nigel . In: The Service Industries Journal. RePEc:taf:servic:v:27:y:2007:i:6:p:747-755.

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9
182014Online service failure and propensity to suspend offline consumption. (2014). Archer-Brown, Chris ; Piercy, Niall . In: The Service Industries Journal. RePEc:taf:servic:v:34:y:2014:i:8:p:659-676.

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9
192017Impact of customer experience on loyalty: a multichannel examination. (2017). Brun, Isabelle ; Berthiaume, Bilitis ; Ricard, Line ; Rajaobelina, Lova. In: The Service Industries Journal. RePEc:taf:servic:v:37:y:2017:i:5-6:p:317-340.

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9
202012Internationalization of service industry firms: understanding distinctive characteristics. (2012). Pla-Barber, Jose ; Ghauri, Pervez N.. In: The Service Industries Journal. RePEc:taf:servic:v:32:y:2012:i:7:p:1007-1010.

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9
212016Managing service employees: literature review, expert opinions, and research directions. (2016). Wirtz, Jochen ; Jerger, Christina. In: The Service Industries Journal. RePEc:taf:servic:v:36:y:2016:i:15-16:p:757-788.

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9
221997Management of Innovation in Services. (1997). Sundbo, Jon . In: The Service Industries Journal. RePEc:taf:servic:v:17:y:1997:i:3:p:432-455.

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8
232013Convergence and interdisciplinarity in innovation management: a review, critique, and future directions. (2013). Hacklin, Fredrik ; Wallin, Martin W.. In: The Service Industries Journal. RePEc:taf:servic:v:33:y:2013:i:7-8:p:774-788.

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8
242015Transformative service networks: cocreated value as well-being. (2015). Black, Hulda G ; Gallan, Andrew S. In: The Service Industries Journal. RePEc:taf:servic:v:35:y:2015:i:15-16:p:826-845.

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7
252006Measuring pure managerial efficiency of international tourist hotels in Taiwan. (2006). Wang, Fei-Ching ; Hung, Wei-Ting ; Shang, Jui-Kou . In: The Service Industries Journal. RePEc:taf:servic:v:26:y:2006:i:1:p:59-71.

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7
262014Investigating the different approaches to importance-performance analysis. (2014). Mangan, John ; Lalwani, Chandra ; Feng, Mengying ; Xu, Maozeng ; Wong, Chee . In: The Service Industries Journal. RePEc:taf:servic:v:34:y:2014:i:12:p:1021-1041.

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7
272017Business models for the service transformation of industrial firms. (2017). Adrodegari, Federico ; Saccani, Nicola. In: The Service Industries Journal. RePEc:taf:servic:v:37:y:2017:i:1:p:57-83.

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282014A comparative analysis of the entrepreneurial orientation/growth relationship in service firms and manufacturing firms. (2014). Eggers, Fabian ; Jensen, Soren H. ; Kraus, Sascha ; J. P. Coen Rigtering, . In: The Service Industries Journal. RePEc:taf:servic:v:34:y:2014:i:4:p:275-294.

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292019Determinants of consumers’ intentions to use smartphones apps for flight ticket bookings. (2019). Lee, Shin-Woo ; Ali, Faizan ; Jeon, Hyeon-Mo. In: The Service Industries Journal. RePEc:taf:servic:v:39:y:2019:i:5-6:p:385-402.

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7
302003Business services in Germany: bridges for innovation. (2003). Czarnitzki, Dirk ; Spielkamp, Alfred . In: The Service Industries Journal. RePEc:taf:servic:v:23:y:2003:i:2:p:1-30.

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7
312015Turning ideas into products: subjective well-being in co-creation. (2015). Pera, Rebecca ; Viglia, Giampaolo. In: The Service Industries Journal. RePEc:taf:servic:v:35:y:2015:i:7-8:p:388-402.

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322019Job demand stressors and employees’ creativity: a within-person approach to dealing with hindrance and challenge stressors at the airport environment. (2019). Avornyo, Philip ; Affum-Osei, Emmanuel ; Jababu, Yasin ; Brobbey, Patrick ; Aboagye, Michael Osei ; Fan, Chong-Jun ; Antwi, Collins Opoku. In: The Service Industries Journal. RePEc:taf:servic:v:39:y:2019:i:3-4:p:250-278.

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332006Antecedents of customer loyalty in residential energy markets: Service quality, satisfaction, trust and switching costs. (2006). Hartmann, Patrick ; Calvo, Pilar Zorrilla . In: The Service Industries Journal. RePEc:taf:servic:v:26:y:2006:i:6:p:633-650.

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341999The Performance-Importance Response Function: Observations and Implications. (1999). Showalter, Michael J. ; Sampson, Scott E.. In: The Service Industries Journal. RePEc:taf:servic:v:19:y:1999:i:3:p:1-25.

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352006Communicating Services Brands Values Internally and Externally. (2006). de Chernatony, Leslie ; Segal-Horn, Susan ; Cottam, Susan . In: The Service Industries Journal. RePEc:taf:servic:v:26:y:2006:i:8:p:819-836.

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362017Customer behavioural intentions towards mobile money services adoption in Ghana. (2017). Narteh, Bedman ; Amoh, Simon ; Mahmoud, Mahmoud Abdulai. In: The Service Industries Journal. RePEc:taf:servic:v:37:y:2017:i:7-8:p:426-447.

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372013Co-creation and innovation in public services. (2013). Alves, Helena. In: The Service Industries Journal. RePEc:taf:servic:v:33:y:2013:i:7-8:p:671-682.

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382017Determinants of consumers’ purchase behaviour towards green brands. (2017). Wang, Hui-Ju. In: The Service Industries Journal. RePEc:taf:servic:v:37:y:2017:i:13-14:p:896-918.

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392007Knowledge Intensive Business Services and Urban Industrial Development. (2007). Aslesen, Heidi ; Isaksen, Arne. In: The Service Industries Journal. RePEc:taf:servic:v:27:y:2007:i:3:p:321-338.

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402006An exploration of the meanings of hotel brand equity. (2006). Bailey, Rob ; Ball, Stephen . In: The Service Industries Journal. RePEc:taf:servic:v:26:y:2006:i:1:p:15-38.

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412014Servitisation of European manufacturing: evidence from a large scale database. (2014). Schartinger, Doris ; Dachs, Bernhard ; Jager, Angela ; Biege, Sabine ; Borowiecki, Martin ; Lay, Gunter . In: The Service Industries Journal. RePEc:taf:servic:v:34:y:2014:i:1:p:5-23.

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422020Service innovation implementation: a systematic review and research agenda. (2020). Dhir, Sanjay ; Akbani, Ismail ; Singh, Shiwangi. In: The Service Industries Journal. RePEc:taf:servic:v:40:y:2020:i:7-8:p:491-517.

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432008Government and entrepreneurship in transition economies: the case of small firms in business services in Ukraine. (2008). Yegorov, Igor ; Voytovich, Artem ; Welter, Friederike ; Smallbone, David. In: The Service Industries Journal. RePEc:taf:servic:v:30:y:2008:i:5:p:655-670.

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442018Informal payments by patients for health services: prevalence and determinants. (2018). Williams, Colin ; Horodnic, Adrian V. In: The Service Industries Journal. RePEc:taf:servic:v:38:y:2018:i:11-12:p:841-855.

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452018Interactions between tourism and financial sector development: evidence from Turkey. (2018). Katircioglu, Setareh ; Altinay, Mehmet ; Katirciolu, Salih . In: The Service Industries Journal. RePEc:taf:servic:v:38:y:2018:i:9-10:p:519-542.

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462005The determinants of export behaviour in UK service firms. (2005). Gourlay, Adrian ; Suppakitjarak, Joy ; Seaton, Jonathan . In: The Service Industries Journal. RePEc:taf:servic:v:25:y:2005:i:7:p:879-889.

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472020Employees’ perception of corporate social responsibility (CSR) and its effects on internal outcomes. (2020). Boadi, Eric Kofi ; Opata, Christian Narh ; Bosompem, Josephine ; He, Zheng. In: The Service Industries Journal. RePEc:taf:servic:v:40:y:2020:i:9-10:p:611-632.

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482012The link between innovation and productivity in Estonias services sector. (2012). Vahter, Priit ; Masso, Jaan. In: The Service Industries Journal. RePEc:taf:servic:v:32:y:2012:i:16:p:2527-2541.

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492017Travelling for Umrah: destination attributes, destination image, and post-travel intentions. (2017). Maxwell-Stuart, Rebecca ; Gannon, Martin Joseph ; Lochrie, Sean ; Yalinay, Ozge ; Gori, Keith ; Thompson, Jamie ; Godsman, Elliot M ; Taheri, Babak ; Glasgow, Steven ; Perez-Vega, Rodrigo ; Farrington, Thomas ; Ottaway, Luke ; Curran, Ross ; Ogorman, Kevin ; Collinson, Elaine ; MacIntosh, Robert ; MacLaren, Andrew Craig ; Ian, . In: The Service Industries Journal. RePEc:taf:servic:v:37:y:2017:i:7-8:p:448-465.

Full description at Econpapers || Download Internet banking loyalty: evaluating the role of trust, satisfaction, perceived risk and frequency of use. (2009). Aldás, Joaquín ; Ruiz-Mafe, Carla ; Sanz-Blas, Silvia ; Aldas-Manzano, Joaquin ; Lassala-Navarre, Carlos . In: The Service Industries Journal. RePEc:taf:servic:v:31:y:2009:i:7:p:1165-1190.

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Citing documents used to compute impact factor: 59
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2020Social acceptance of nuclear power plants in Korea: The role of public perceptions following the Fukushima accident. (2020). Park, Eunil ; Jang, Yeonju. In: Renewable and Sustainable Energy Reviews. RePEc:eee:rensus:v:128:y:2020:i:c:s1364032120301866.

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2020Does higher cash-in-hand income motivate young people to engage in under-declared employment?. (2020). Williams, Colin ; Ianole-Calin, Rodica ; Horodnic, Ioana Alexandra. In: Eastern Journal of European Studies. RePEc:jes:journl:y:2020:v:11:p:48-69.

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2020Sustaining Business: A Psychological Perspective of Donation Behavior. (2020). Kim, Kyung-Min ; Yasantha, Madurapperuma Arachchige. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:22:p:9355-:d:443094.

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2020The Transition of Soundscapes in Tourist Destinations from the Perspective of Residents’ Perceptions: A Case Study of the Lugu Lake Scenic Spot, Southwestern China. (2020). Liu, Wei ; Zhuang, Min ; Zhang, Yingying ; Zuo, Lin . In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:3:p:1073-:d:315907.

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2020The COVID-19 response system and collective social service provision. Strategic network dimensions and proximity considerations. (2020). Belso-Martinez, Jose Antonio ; Lopez-Sanchez, Maria Jose ; Mas-Tur, Alicia. In: Service Business. RePEc:spr:svcbiz:v:14:y:2020:i:3:d:10.1007_s11628-020-00421-w.

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2020Effects of power and implicit theories on donation. (2020). Septianto, Felix ; Khan, Saira ; Khalil, Mary. In: Australasian marketing journal. RePEc:eee:aumajo:v:28:y:2020:i:3:p:98-107.

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2020The profile of innovation driven Italian SMEs and the relationship between the firms’ networking abilities and dynamic capabilities. (2020). Papasolomou, Ioanna ; Mazzitelli, Andrea ; Andreano, Simona M ; Basile, Gianpaolo ; Vrontis, Demetris. In: Journal of Business Research. RePEc:eee:jbrese:v:114:y:2020:i:c:p:313-324.

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2020Investing In CSR Pays You Back in Many Ways! The Case of Perceptual, Attitudinal and Behavioral Outcomes of Customers. (2020). Shaukat, Muhammad Zeeshan ; Khalid, Arooj ; Nurunnabi, Mohammad ; Nazir, Mian Sajid ; Ahmed, Ishfaq. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:3:p:1158-:d:317110.

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2020The end of the world as we know it? The influence of online channels on the luxury customer experience. (2020). Klaus, Philipp Aphila. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:57:y:2020:i:c:s096969892031256x.

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2020Exploring consumers’ subjective shopping experiences in directly operated luxury brand stores. (2020). Taishoff, Marika ; Mhlbacher, Hans ; Kauppinen-Risnen, Hannele. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:57:y:2020:i:c:s0969698920312595.

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2020Corporate Sustainability and Intangible Resources Binomial: New Proposal on Intangible Resources Recognition and Evaluation. (2020). BRTIAN, Vasile ; Stan, Sebastian ; Oprean-Stan, Camelia . In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:10:p:4150-:d:360113.

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2020The Influence of Negative Workplace Gossip on Knowledge Sharing: Insight from the Cognitive Dissonance Perspective. (2020). Liu, Hongyan ; Luo, Chuxin ; Chen, Fengling ; Zou, Xiaolei. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:8:p:3282-:d:347177.

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2020Tourism 4.0 technologies and tourist experiences: a human-centered design perspective. (2020). Gretzel, Ulrike ; Stankov, Ugljea. In: Information Technology & Tourism. RePEc:spr:infott:v:22:y:2020:i:3:d:10.1007_s40558-020-00186-y.

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2020Experience in Employing Immigrants and the Perception of Benefits of a Diverse Workforce. (2020). Maj, Jolanta ; Kubiciel-Lodzinska, Sabina. In: European Research Studies Journal. RePEc:ers:journl:v:xxiii:y:2020:i:special1:p:803-818.

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2020Satisfaction and Tourism Expenditure Behaviour. (2020). Massari, Riccardo ; Disegna, Marta ; Durso, Pierpaolo. In: Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement. RePEc:spr:soinre:v:149:y:2020:i:3:d:10.1007_s11205-020-02272-4.

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2020Gastrodiplomacy: Captivating a Global Audience Through Cultural Cuisine-A Systematic Review of the Literature. (2020). Seytoglu, Faruk. In: Journal of Tourismology. RePEc:ist:iupjot:v:6:y:2020:i:1:p:35-48.

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2020Sustainability of Heritage Tourism: A Structural Perspective from Cultural Identity and Consumption Intention. (2020). Law, Rob ; Chen, Xiaoyuan ; Zhang, Gege. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:21:p:9199-:d:440426.

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2020Innovation and smart destinations: Critical insights. (2020). Makkonen, Teemu ; Rodriguez, Isabel ; Williams, Allan M. In: Annals of Tourism Research. RePEc:eee:anture:v:83:y:2020:i:c:s0160738320300748.

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2020Cruise Tourism for Sustainability: An Exploration of Value Chain in Shenzhen Shekou Port. (2020). Jie, Xiaowen ; Li, Shiqi ; Dong, Erwei ; Liu, Yanhong. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:7:p:3054-:d:344001.

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2020Suggesting a Framework for Performance Evaluation of Tourist Attractions: A Balance Score Approach. (2020). Zhang, LI ; Sotiriadis, Marios ; Shen, Shiwei ; Wang, Yuejiao. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:15:p:6220-:d:393599.

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2020The impact of the magnitude of service failure and complaint handling on satisfaction and brand credibility in the banking industry. (2020). Shams, Ghazal ; Rather, Raouf Ahmad ; Samad, Sarminah ; Rehman, Mohsin Abdur. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:25:y:2020:i:1:d:10.1057_s41264-020-00070-0.

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2020Examining the Antecedents of Brand Engagement of Tourists Based on the Theory of Value Co-Creation. (2020). Bai, Yuli ; Xu, Feng ; Li, Shuaishuai. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:5:p:1958-:d:328206.

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2020Using confirmatory composite analysis to assess emergent variables in business research. (2020). Schuberth, Florian ; Henseler, Jorg. In: Journal of Business Research. RePEc:eee:jbrese:v:120:y:2020:i:c:p:147-156.

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2020Going beyond Good Intentions for the Sustainable Conservation of Built Heritage: A Systematic Literature Review. (2020). Gonalves, Joana ; Roders, Ana Pereira ; Silvestre, Jose Dinis ; Mateus, Ricardo. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:22:p:9649-:d:447686.

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2020Exploring User-Generated Content for Improving Destination Knowledge: The Case of Two World Heritage Cities. (2020). Antonio, Nuno ; Ribeiro, Filipa Perdigo ; Correia, Marisol B. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:22:p:9654-:d:447769.

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2020The Coronavirus Pandemic and Europe’s Undeclared Economy: Impacts and a Policy Proposal. (2020). Williams, Colin ; Kayaoğlu, Ayşegül ; Aysegul, Kayaoglu. In: South East European Journal of Economics and Business. RePEc:vrs:seejeb:v:15:y:2020:i:1:p:80-92:n:7.

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2020Migration, Ethnicity and Solidarity: ‘Multinational Workers’ in the Former Soviet Union. (2020). Croucher, Richard ; Sacchetto, Devi ; Morrison, Claudio. In: British Journal of Industrial Relations. RePEc:bla:brjirl:v:58:y:2020:i:4:p:761-784.

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2020Informal out-of-pocket payments for healthcare services in Greece. (2020). Vozikis, Athanassios ; Souliotis, Kyriakos ; Fawkes, Leanne ; Koufopoulou, Paraskevi ; Giannouchos, Theodoros V. In: Health Policy. RePEc:eee:hepoli:v:124:y:2020:i:7:p:758-764.

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2020Resonance of Investments in Renewable Energy Sources in Industrial Enterprises in the Food Industry. (2020). Winiewska, Agnieszka ; Pypacz, Paula ; Liczmaska-Kopcewicz, Katarzyna. In: Energies. RePEc:gam:jeners:v:13:y:2020:i:17:p:4285-:d:400913.

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2020Corporate Social Responsibility and Firm Value Protection. (2020). Ogachi, Daniel ; Zoltan, Zeman. In: International Journal of Financial Studies. RePEc:gam:jijfss:v:8:y:2020:i:4:p:72-:d:447064.

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2020When do defaults stick and when are they ethical? - taxonomy, systematic review and design recommendations. (2020). Lemken, Dominic. In: Key Food Choices and Climate Change Project. RePEc:ags:gagkfc:307568.

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2020When do defaults stick and when are they ethical? Taxonomy, sytematic review and design recommendations. (2020). Lemken, Dominic. In: DARE Discussion Papers. RePEc:zbw:daredp:2005.

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2020Reassessing positive dispositions for the consumption of products and services with different cultural meanings: A motivational perspective. (2020). Demangeot, Catherine ; Kipnis, Eva ; Galalae, Cristina. In: Journal of Business Research. RePEc:eee:jbrese:v:115:y:2020:i:c:p:160-173.

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2020Why visit theme parks? A leisure constraints and perceived authenticity perspective. (2020). Huang, Shih-Yin ; Tan, Wee-Kheng. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:57:y:2020:i:c:s0969698919312986.

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2020Sustainability as a Corporate Strategy: A Performance Comparison of Green and Non-green SME Hotels. (2020). Teruel-Gutierrez, Ricardo. In: Small Business International Review. RePEc:aaz:sbir01:v:4:y:2020:i:2:p:30-38.

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2020Research on the Evaluation of Green Innovation Capability of Manufacturing Enterprises in Innovation Network. (2020). Zhai, Jiaqi ; Xu, Jianzhong. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:3:p:807-:d:311824.

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2020Competitive Advantage of Green Hospitality Business Practices in 5 Star Hotels in Bali. (2020). Astawa, Ketut I ; Budarma, Ketut I ; Rai, Ni Made ; Sri, Cokorda Istri. In: Technium Social Sciences Journal. RePEc:tec:journl:v:13:y:2020:i:1:p:420-431.

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2020Perceived behavioral control as a mediator of hotels green training, environmental commitment, and organizational citizenship behavior: A sustainable environmental practice. (2020). Alola, Uju Violet ; Cop, Serdar. In: Business Strategy and the Environment. RePEc:bla:bstrat:v:29:y:2020:i:8:p:3495-3508.

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2020Does CSR Help to Retain Customers in a Service Company?. (2020). Callarisa-Fiol, Luis Jose ; Tena-Monferrer, Sandra ; Sanchez-Garcia, Javier ; Fandos-Roig, Juan Carlos. In: Sustainability. RePEc:gam:jsusta:v:13:y:2020:i:1:p:300-:d:472882.

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2020Co-creating high-value hospitality services in the tourism ecosystem: Towards a paradigm shift?. (2020). Paschalidis, Dimitrios ; Dontas-Chrysis, Dimitrios-Michail ; Kalliga, Alexandra ; Skourtis, George ; Giannopoulos, Antonios. In: MPRA Paper. RePEc:pra:mprapa:100670.

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2020Co-creating high-value hospitality services in the tourism ecosystem: Towards a paradigm shift?. (2020). Paschalidis, Dimitrios ; Dontas-Chrysis, Dimitrios-Michail ; Kalliga, Alexandra ; Skourtis, George ; Giannopoulos, Antonios. In: EconStor Open Access Articles. RePEc:zbw:espost:218718.

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2020Mindful co-creation of transformative service for better well-being. (2020). My-Quyen, Mai Thi ; Thuy, Pham Ngoc ; Hau, Le Nguyen. In: Service Business. RePEc:spr:svcbiz:v:14:y:2020:i:3:d:10.1007_s11628-020-00422-9.

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2020When a child is sick: The role of social tourism in palliative and end-of-life care. (2020). Menzies, Laura ; Al-Abdin, Ahmed ; Sudbury-Riley, Lynn ; Hunter-Jones, Philippa ; Neary, Katie. In: Annals of Tourism Research. RePEc:eee:anture:v:83:y:2020:i:c:s016073832030044x.

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2020Managing conflictual teacher-child relationship in pre-schools: A preliminary test of the job resources buffering-effect hypothesis in an emerging economy. (2020). Boateng, Phillip ; Aboagye, Michael Osei ; Qin, Jinliang ; Antwi, Collins Opoku ; Sekyere, Frank Owusu ; Asare, Kotor. In: Children and Youth Services Review. RePEc:eee:cysrev:v:118:y:2020:i:c:s0190740920311889.

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2020Does the nature of airport terminal service activities matter? Processing and non-processing service quality, passenger affective image and satisfaction. (2020). Xu, Hangyu ; Aboagye, Michael Osei ; Ihnatushchenko, Nataliia ; Fan, Chong-Jun ; Antwi, Collins Opoku. In: Journal of Air Transport Management. RePEc:eee:jaitra:v:89:y:2020:i:c:s0969699720304531.

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2020Stress Inducing Factors and Relevant Strategies Deployed to Overcome Stress in the Aviation Industry Sector – A Systematic Literature Review and Further Research Agendas. (2020). Aithal, Sreeramana ; Kumari, Pavitra. In: MPRA Paper. RePEc:pra:mprapa:104792.

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2020Role of financial development in economic globalization: evidence from global panel. (2020). Katircioalu, Salih ; Zabolotnov, Aleksandr. In: Applied Economics Letters. RePEc:taf:apeclt:v:27:y:2020:i:5:p:371-377.

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2020Causal interactions among tourism, foreign direct investment, domestic credits, and economic growth: evidence from selected Mediterranean countries. (2020). Tecel, Ayhan ; Bekun, Festus Victor ; Taheri, Elham ; Katirciolu, Salih. In: Portuguese Economic Journal. RePEc:spr:portec:v:19:y:2020:i:3:d:10.1007_s10258-020-00181-5.

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2020Examining consumer attitudes towards retailers m-commerce mobile applications – An initial adoption vs. continuous use perspective. (2020). McLean, Graeme ; Marriott, Hannah ; Al-Nabhani, Khalid ; Osei-Frimpong, Kofi. In: Journal of Business Research. RePEc:eee:jbrese:v:106:y:2020:i:c:p:139-157.

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2020Determinants of wave-system structures of network airlines at hub airports. (2020). Yang, Zhong Zhen ; Feng, Tao ; Lu, Jing ; Jiang, Yonglei. In: Journal of Air Transport Management. RePEc:eee:jaitra:v:88:y:2020:i:c:s0969699720304555.

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2020Customers’ acceptance intention of self-service technology of restaurant industry: expanding UTAUT with perceived risk and innovativeness. (2020). Kim, Hyun Young ; Sung, Hye Jin ; Mo, Hyeon. In: Service Business. RePEc:spr:svcbiz:v:14:y:2020:i:4:d:10.1007_s11628-020-00425-6.

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2020Innovative Behaviors, Employee Creativity, and Sustainable Competitive Advantage: A Moderated Mediation. (2020). Bayighomog, Steven W ; Ozturen, Ali ; Elidemir, Servet Nasifoglu. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:8:p:3295-:d:347165.

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2020What can the university sector teach us about strategy? Support for strategy versus individual motivations to perform. (2020). D'Alessandro, Steven ; Gellatly, Lauren ; Carter, Leanne . In: Journal of Business Research. RePEc:eee:jbrese:v:112:y:2020:i:c:p:320-330.

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Recent citations
Recent citations received in 2020
YearCiting document
2020 Risk adaptation: A continuous learning process in the context of unrepeatable phenomena. (2020). Pricin, Gabriel. In: Sociology and Social Work Review. RePEc:edr:sswrgl:v:4:y:2020:i:2:p:56-63.

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2020Designing for Quality of life. (2020). Kim, Hyelin ; Berbekova, Adiyukh ; Uysal, Muzaffer. In: Annals of Tourism Research. RePEc:eee:anture:v:83:y:2020:i:c:s0160738320300888.

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2020Valuation of coral reefs in Japan: Willingness to pay for conservation and the effect of information. (2020). Managi, Shunsuke ; Fujii, Masahiko ; Yamano, Hiroya ; Yoshida, Yumi ; Kumagai, Naoki H ; Takano, Kohei Takenaka ; Imamura, Kohei ; Nakashizuka, Tohru. In: Ecosystem Services. RePEc:eee:ecoser:v:46:y:2020:i:c:s221204162030108x.

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2020Culture and International business research: A review and research agenda. (2020). Singh, Shiwangi ; Srivastava, Saurabh ; Dhir, Sanjay. In: International Business Review. RePEc:eee:iburev:v:29:y:2020:i:4:s0969593120300470.

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2020Investigating the emerging COVID-19 research trends in the field of business and management: A bibliometric analysis approach. (2020). Gustafsson, Anders ; Verma, Surabhi. In: Journal of Business Research. RePEc:eee:jbrese:v:118:y:2020:i:c:p:253-261.

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2020An Empirical Investigation on Determinants of Sustainable Economic Growth. Lessons from Central and Eastern European Countries. (2020). Ioan, Bircea ; Horia, Tulai ; Gheorghe, Fatacean ; Lucian, Gaban ; Mozi, Rathnaswamy Malar ; Mircea-Iosif, Rus. In: Journal of Risk and Financial Management. RePEc:gam:jjrfmx:v:13:y:2020:i:7:p:146-:d:380959.

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2020COVID-19 and Disruption in Management and Education Academics: Bibliometric Mapping and Analysis. (2020). Silva, Rui ; Franco, Mario ; Rodrigues, Margarida. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:18:p:7362-:d:410479.

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2020Dismissals and Temporary Leaves in Romanian Companies in the Context of Low Demand and Cash Flow Problems during the COVID-19 Economic Lockdown. (2020). Ti, Silviu Mihail ; Netian, Tefan Andrei ; Turnea, Elena-Sabina ; Gu, Alexandra Luciana ; Vod, Ana Iolanda. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:21:p:8850-:d:434338.

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2020The Role of Human–Machine Interactive Devices for Post-COVID-19 Innovative Sustainable Tourism in Ho Chi Minh City, Vietnam. (2020). Duy, Nguyen Thien ; Vrana, Vasiliki ; Thanh, Nguyen Thi ; Das, Subhankar ; Mondal, Subhra R ; Dzung, Pham Tien ; Huy, Doan Xuan. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:22:p:9523-:d:445682.

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2020Online Shopping Motives during the COVID-19 Pandemic—Lessons from the Crisis. (2020). Frommeyer, Britta ; Koch, Julia ; Schewe, Gerhard. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:24:p:10247-:d:458762.

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2020ADAPTING KNOWLEDGE MANAGEMENT STRATEGIES IN THE CONTEXT OF THE COVID-19 PANDEMIC. A PRELIMINARY OVERVIEW. (2020). Zbuchea, Alexandra ; Pinzaru, Florina. In: Proceedings of the INTERNATIONAL MANAGEMENT CONFERENCE. RePEc:rom:mancon:v:14:y:2020:i:1:p:307-318.

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2020The Transformation of Governance System: A Decade Long Experience of Corporate Governance Using Meta-analysis. (2020). Gulati, Khushboo ; Gupta, C P. In: Global Journal of Flexible Systems Management. RePEc:spr:gjofsm:v:21:y:2020:i:3:d:10.1007_s40171-020-00244-8.

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2020Hotel managers’ perceptions towards the use of robots: a mixed-methods approach. (2020). Seyitolu, Faruk ; Ivanov, Stanislav ; Markova, Martina. In: Information Technology & Tourism. RePEc:spr:infott:v:22:y:2020:i:4:d:10.1007_s40558-020-00187-x.

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2020Impact of Covid-19 on Omans Construction Industry. (2020). Marey-Prez, Manuel ; al Amri, Tariq. In: Technium Social Sciences Journal. RePEc:tec:journl:v:9:y:2020:i:1:p:661-670.

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2020Universalism values and organisational citizenship behaviour referring to employee perception of corporate social responsibility. (2020). Wioletta, Wereda ; Ivil, Stankeviit. In: Management & Marketing. RePEc:vrs:manmar:v:15:y:2020:i:2:p:302-325:n:10.

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2020Do CSR activities increase organizational citizenship behavior among employees? Mediating role of affective commitment and job satisfaction. (2020). Salam, Javeria ; Khan, Komal Akram ; Jiang, Yushi ; Khaskheli, Asadullah ; Qureshi, Muhammad A ; Raza, Syed A. In: Corporate Social Responsibility and Environmental Management. RePEc:wly:corsem:v:27:y:2020:i:6:p:2941-2955.

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2020How does workplace bullying influence nurses’ abilities to provide patient care? A nurse perspective. (2020). Patrician, Patricia A ; Li, Peng ; Gillespie, Gordon L ; Swiger, Pauline A ; Ivankova, Nataliya V ; Anusiewicz, Colleen V. In: Journal of Clinical Nursing. RePEc:wly:jocnur:v:29:y:2020:i:21-22:p:4148-4160.

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Recent citations received in 2019
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2019Syrian Refugee Entrepreneurship in Turkey: Integration and the Use of Immigrant Capital in the Informal Economy. (2019). Atasu-Topcuolu, Reyhan. In: Social Inclusion. RePEc:cog:socinc:v:7:y:2019:i:4:p:200-210.

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2019The Identification of Opportunities for Innovations through Collecting Problems from Citizens. (2019). Kozlovskis, Konstantins ; Oganisjana, Karine. In: Journal of Open Innovation: Technology, Market, and Complexity. RePEc:gam:joitmc:v:5:y:2019:i:4:p:76-:d:270918.

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2019Determinants of Continuous Intention on Food Delivery Apps: Extending UTAUT2 with Information Quality. (2019). Mo, Hyeon ; Sung, Hye Jin ; Lee, Sukwon. In: Sustainability. RePEc:gam:jsusta:v:11:y:2019:i:11:p:3141-:d:237013.

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2019Intellectual Capital, Profitability, and Productivity: Evidence from Pakistani Financial Institutions. (2019). Shafique, Muhammad Aamir ; Javaid, Hafiz Mustansar ; Tariq, Gulzara ; Haris, Muhammad ; Yao, Hongxing. In: Sustainability. RePEc:gam:jsusta:v:11:y:2019:i:14:p:3842-:d:248307.

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2019Should Listed Banks Be Concerned with Intellectual Capital in Emerging Asian Markets? A Comparison between China and Pakistan. (2019). Yao, Hongxing ; Haris, Muhammad ; Xu, Jian. In: Sustainability. RePEc:gam:jsusta:v:11:y:2019:i:23:p:6582-:d:289470.

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2019Intellectual Capital Performance of the Textile Industry in Emerging Markets: A Comparison with China and South Korea. (2019). Wang, Binghan ; Xu, Jian. In: Sustainability. RePEc:gam:jsusta:v:11:y:2019:i:8:p:2354-:d:224305.

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2019Humanistic Management of Social Innovation in Service (SIS): an Interdisciplinary Framework. (2019). Puente, Ann Marie ; Wasieleski, David ; Livne-Tarandach, Reut ; Broad, Garrett M ; Alkire, Linda ; Kabadayi, Sertan . In: Humanistic Management Journal. RePEc:spr:humman:v:4:y:2019:i:2:d:10.1007_s41463-019-00063-9.

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Recent citations received in 2018
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2018The importance of customer citizenship behaviour in the modern retail environment: Introducing and testing a social exchange model. (2018). van Tonder, Estelle ; de Beer, Leon Tielman ; Lisita, Inonge Theresa ; Saunders, Stephen graham . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:45:y:2018:i:c:p:92-102.

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2018Social Correlation of Professional Educational Services and Labor Market as a Vector of Successful Social and Economic Development. (2018). Rodionova, V I ; Ivashova, V A ; Shvachkina, L A. In: European Research Studies Journal. RePEc:ers:journl:v:xxi:y:2018:i:special2:p:285-293.

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2018.

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