International Journal of Information Systems in the Service Sector (IJISSS) / IGI Global
Citation Profile [Updated: 2023-01-07 21:26:51]
5 Years H Index
3
Impact Factor (IF)
0.13
5 Years IF
0.12
Data available in this
report
[Raw
data] [50 most cited papers]
[50 most relevant papers]
[cites used to compute IF]
[Recent
citations ][Frequent citing
series ] [more data in
EconPapers]
[
trace new citations] [Missing
citations? Add them now]
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know]
Main indicators
Raw Data
| IF | AIF | CIF | IF5 | DOC | CDO | CIT | NCI | CCU | D2Y | C2Y | D5Y | C5Y | SC | %SC | CiY | II | AII | |
| 2009 | 0 | 0.47 | 0.05 | 0 | 21 | 21 | 18 | 1 | 1 | 0 | 0 | 0 | 1 | 0.05 | 0.23 | |||
| 2010 | 0.05 | 0.48 | 0.03 | 0.05 | 19 | 40 | 0 | 1 | 2 | 21 | 1 | 21 | 1 | 0 | 0 | 0.21 | ||
| 2011 | 0.05 | 0.52 | 0.03 | 0.05 | 19 | 59 | 7 | 2 | 4 | 40 | 2 | 40 | 2 | 0 | 0 | 0.24 | ||
| 2012 | 0.03 | 0.51 | 0.01 | 0.02 | 21 | 80 | 0 | 1 | 5 | 38 | 1 | 59 | 1 | 0 | 0 | 0.22 | ||
| 2013 | 0.05 | 0.56 | 0.04 | 0.05 | 22 | 102 | 3 | 4 | 9 | 40 | 2 | 80 | 4 | 0 | 0 | 0.24 | ||
| 2014 | 0.02 | 0.55 | 0.02 | 0.03 | 20 | 122 | 12 | 3 | 12 | 43 | 1 | 102 | 3 | 0 | 0 | 0.23 | ||
| 2015 | 0.05 | 0.55 | 0.02 | 0.03 | 17 | 139 | 3 | 3 | 15 | 42 | 2 | 101 | 3 | 0 | 0 | 0.23 | ||
| 2016 | 0.03 | 0.53 | 0.01 | 0.01 | 21 | 160 | 6 | 2 | 17 | 37 | 1 | 99 | 1 | 0 | 0 | 0.21 | ||
| 2017 | 0.03 | 0.55 | 0.03 | 0.04 | 19 | 179 | 3 | 5 | 22 | 38 | 1 | 101 | 4 | 0 | 0 | 0.21 | ||
| 2018 | 0.05 | 0.57 | 0.05 | 0.05 | 19 | 198 | 4 | 10 | 32 | 40 | 2 | 99 | 5 | 0 | 1 | 0.05 | 0.24 | |
| 2019 | 0.03 | 0.6 | 0.03 | 0.05 | 21 | 219 | 7 | 6 | 38 | 38 | 1 | 96 | 5 | 0 | 0 | 0.24 | ||
| 2020 | 0.08 | 0.73 | 0.05 | 0.06 | 24 | 243 | 5 | 12 | 50 | 40 | 3 | 97 | 6 | 0 | 0 | 0.34 | ||
| 2021 | 0.13 | 1.02 | 0.08 | 0.12 | 20 | 263 | 0 | 22 | 72 | 45 | 6 | 104 | 12 | 0 | 1 | 0.05 | 0.38 |
| IF: | Two years Impact Factor: C2Y / D2Y |
| AIF: | Average Impact Factor for all series in RePEc in year y |
| CIF: | Cumulative impact factor |
| IF5: | Five years Impact Factor: C5Y / D5Y |
| DOC: | Number of documents published in year y |
| CDO: | Cumulative number of documents published until year y |
| CIT: | Number of citations to papers published in year y |
| NCI: | Number of citations in year y |
| CCU: | Cumulative number of citations to papers published until year y |
| D2Y: | Number of articles published in y-1 plus y-2 |
| C2Y: | Cites in y to articles published in y-1 plus y-2 |
| D5Y: | Number of articles published in y-1 until y-5 |
| C5Y: | Cites in y to articles published in y-1 until y-5 |
| SC: | selft citations in y to articles published in y-1 plus y-2 |
| %SC: | Percentage of selft citations in y to articles published in y-1 plus y-2 |
| CiY: | Cites in year y to documents published in year y |
| II: | Immediacy Index: CiY / Documents. |
| AII: | Average Immediacy Index for series in RePEc in year y |
50 most cited documents in this series
| # | Year | Title | Cited |
|---|---|---|---|
| 1 | 2014 | The Determinants of Health Expenditures in Tunisia: An ARDL Bounds Testing Approach. (2014). Abednnadher, Chokri ; Chaabouni, Sami . In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:6:y:2014:i:4:p:60-72. Full description at Econpapers || Download paper | 11 |
| 2 | 2009 | Service Science, Management, Engineering, and Design (SSMED): An Emerging Discipline - Outline & References. (2009). Spohrer, Jim ; Kwan, Stephen K.. In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:1:y:2009:i:3:p:1-31. Full description at Econpapers || Download paper | 9 |
| 3 | 2009 | Adoption Factors of Mobile Services. (2009). Kargin, Banu ; Daim, Tugrul ; Basoglu, Nuri. In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:1:y:2009:i:1:p:15-34. Full description at Econpapers || Download paper | 7 |
| 4 | 2011 | A Simulation Study to Derive the Optimal Cycle Length for Feeder Transit Services. (2011). Shen, Chung-Wei ; Chandra, Shailesh ; Quadrifoglio, Luca . In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:3:y:2011:i:3:p:27-46. Full description at Econpapers || Download paper | 3 |
| 5 | 2020 | A Simulation-Based Planning Methodology for Decreasing Patient Waiting Times in Pure Walk-In Clinics. (2020). Novoa, Clara ; Anandhan, Vivekanand ; Perez, Eduardo. In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:12:y:2020:i:3:p:34-54. Full description at Econpapers || Download paper | 2 |
| 6 | 2019 | Machine Learning for Emergency Department Management. (2019). Chaabane, Sondes ; Atmani, Baghdad ; Kadri, Farid ; Benbelkacem, Sofia. In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:11:y:2019:i:3:p:19-36. Full description at Econpapers || Download paper | 2 |
| 7 | 2009 | IT Service Departments Struggle to Adopt a Service-Oriented Philosophy. (2009). Cater-Steel, Aileen . In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:1:y:2009:i:2:p:69-77. Full description at Econpapers || Download paper | 2 |
| 8 | 2014 | Journal Rankings: Comparing Reputation, Citation and Acceptance Rates. (2014). Cahn, Susanna E.. In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:6:y:2014:i:4:p:92-103. Full description at Econpapers || Download paper | 2 |
| 9 | 2016 | Impact of Social CRM Capabilities on Firm Performance: Examining the Mediating Role of Co-Created Customer Experience. (2016). Goyal, Praveen ; Rahman, Zillur ; Yadav, Mayank ; Kamboj, Shampy. In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:8:y:2016:i:4:p:1-16. Full description at Econpapers || Download paper | 2 |
| 10 | 2011 | Sustainability in Service Operations. (2011). Bahaudin G. M ujtaba, ; Wolf, Frank ; Mujtaba, Bahaudin G.. In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:3:y:2011:i:1:p:1-20. Full description at Econpapers || Download paper | 2 |
| 11 | 2016 | Task-Technology Fit Assessment of Cloud-Based Collaborative Learning Technologies. (2016). Yadegaridehkordi, Elaheh ; Ahmad, Norasnita ; Iahad, Noorminshah A. In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:8:y:2016:i:3:p:58-73. Full description at Econpapers || Download paper | 2 |
| 12 | 2013 | Entrepreneurial Intentions among Higher Education Students in Finland and Spain: Developing and Piloting a Survey Instrument. (2013). Blesa, Andreu ; Joensuu, Sanna ; Ripolles, Maria ; Ristimki, Kari ; Tornikoski, Erno ; VARAMKI, ELINA. In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:5:y:2013:i:4:p:1-16. Full description at Econpapers || Download paper | 2 |
| 13 | 2017 | An Empirical Study of the Balanced Scorecard Model: Evidence from Bangladesh. (2017). Nisha, Nabila. In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:9:y:2017:i:1:p:68-84. Full description at Econpapers || Download paper | 1 |
| 14 | 2018 | Knowledge Management Models: A Summative Review. (2018). Sensuse, Dana Indra ; Cahyaningsih, Elin . In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:10:y:2018:i:1:p:71-100. Full description at Econpapers || Download paper | 1 |
| 15 | 2013 | Main Differentiating Issues in Aligning Information Systems with Business Performance. (2013). Fernandes, Silvia C.. In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:5:y:2013:i:2:p:17-29. Full description at Econpapers || Download paper | 1 |
| 16 | 2016 | Associating Searching on Search Engines to Subsequent Searching on Sites. (2016). Ortiz-Cordova, Adan ; Jansen, Bernard J. In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:8:y:2016:i:2:p:30-43. Full description at Econpapers || Download paper | 1 |
| 17 | 2022 | Factors Driving the Purchase of Mobile Phone Top-Ups Services on Social Commerce Based on a Modified UTAUT Theory. (2022). Mwakapesa, Deborah Simon ; Fang, Ziyang ; Mensah, Isaac Kofi ; Liu, Yijun. In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:14:y:2022:i:1:p:1-21. Full description at Econpapers || Download paper | 1 |
| 18 | 2011 | Service Platform Development: Comparison of Two E-Services Platforms. (2011). Lin, Linda ; Daim, Tugrul ; Brand, Marius . In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:3:y:2011:i:2:p:57-75. Full description at Econpapers || Download paper | 1 |
| 19 | 2018 | Predicting Customers Churn Using Data Mining Technique and its Effect on the Development of Marketing Applications in Value-Added Services in Telecom Industry. (2018). Otarkhani, Ali ; Saeidpour, Parna ; Shokouhyar, Sajjad. In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:10:y:2018:i:4:p:59-72. Full description at Econpapers || Download paper | 1 |
| 20 | 2015 | Bill of Services (BOS): A Managing Tool for Service Organizations. (2015). Vitner, Gad . In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:7:y:2015:i:2:p:18-36. Full description at Econpapers || Download paper | 1 |
| 21 | 2020 | Examining the Channel Choice of Experience-Oriented Customers in Omni-Channel Retailing. (2020). Deng, Nianqi ; Zhao, Wenyu. In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:12:y:2020:i:1:p:16-27. Full description at Econpapers || Download paper | 1 |
| 22 | 2016 | Word-Of-Mouth, Trust, and Perceived Risk in Online Shopping: An Extension of the Technology Acceptance Model. (2016). Zeba, Farrah ; Ganguli, Shirshendu . In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:8:y:2016:i:4:p:17-32. Full description at Econpapers || Download paper | 1 |
| 23 | 2018 | Efficiency Analysis of the U.S. Publicly Held Insurance Industry: A Two-Stage Efficiency Model. (2018). Copeland, Mary Kay ; Cabanda, Emilyn . In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:10:y:2018:i:1:p:1-15. Full description at Econpapers || Download paper | 1 |
| 24 | 2013 | Machine Learning Techniques Applied to Profile Mobile Banking Users in India. (2013). Veranna, D. ; Ravi, V. ; Reddy, Sridharan G. ; Carr, M.. In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:5:y:2013:i:1:p:82-92. Full description at Econpapers || Download paper | 1 |
| 25 | 2019 | Factors of Usage Evaluation for a Tax Information System. (2019). Perdiki, Fotini ; Kontogiannis, Sotirios ; Petasakis, Ioannis ; Valsamidis, Stavros Ioannis. In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:11:y:2019:i:3:p:1-18. Full description at Econpapers || Download paper | 1 |
| 26 | 2016 | TQM Practices in Public Sector: Case of Finnish Healthcare Organizations. (2016). Ajmal, Mian M ; Sandhu, Maqsood Ahmad ; Helo, Petri T ; Tuomi, Ville. In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:8:y:2016:i:1:p:34-44. Full description at Econpapers || Download paper | 1 |
| 27 | 2021 | Formation of Sustainable Competitiveness of Enterprises on Soils of Different Quality. (2021). Kucher, Anatolii ; Dudych, Lesia ; Taratula, Ruslana . In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:13:y:2021:i:3:p:49-64. Full description at Econpapers || Download paper | 1 |
| 28 | 2017 | Game-Based Accounting Learning: The Impact of Games in Learning Introductory Accounting. (2017). Shah, Kavita A. In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:9:y:2017:i:4:p:21-29. Full description at Econpapers || Download paper | 1 |
| 29 | 2011 | The Influence of Travel Experience on Mature Travelersâââ‰â¢ Quality of Life. (2011). Zhou, Bin ; Wang, Yawei ; McGuire, Francis A.. In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:3:y:2011:i:1:p:52-64. Full description at Econpapers || Download paper | 1 |
| 30 | 2018 | Identifying and Ranking Influencing Factors in Using RFID Technology in Tourism Industry via the Use of Structural Equation Modeling. (2018). Anari, Maryam Saberi ; Mahmoudinia, Mahboubeh ; Honarzade, Mahdie. In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:10:y:2018:i:4:p:1-20. Full description at Econpapers || Download paper | 1 |
| 31 | 2020 | Organizational Intrapreneurship Policy, Entrepreneur Subjectivity, and Employees Intrapreneurship Activity. (2020). Hui, DU ; He, Qin . In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:12:y:2020:i:1:p:1-15. Full description at Econpapers || Download paper | 1 |
| 32 | 2009 | A Value-Satisfaction Taxonomy of IS Effectiveness (VSTISE): A Case Study of User Satisfaction with IS and User-Perceived Value of IS. (2009). Murphy, Kenneth E. ; Levy, Yair ; Zanakis, Stelios H.. In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:1:y:2009:i:1:p:93-118. Full description at Econpapers || Download paper | 1 |
| 33 | 2012 | Innovative IC Framework in the Non-Profit Sector. (2012). Bronzetti, Giovanni ; Rija, Maurizio . In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:4:y:2012:i:4:p:62-73. Full description at Econpapers || Download paper | 1 |
| 34 | 2019 | Object Detection and Tracking in Real Time Videos. (2019). Shaikh, Nazrul I ; Ren, Yuan ; Llano, Christian R. In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:11:y:2019:i:2:p:1-17. Full description at Econpapers || Download paper | 1 |
| 35 | 2015 | Electronic Payment Adoption in the Banking Sector of Low-Income Countries. (2015). Alemu, Teshome ; Negash, Solomon ; Bandyopadhyay, Tridib. In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:7:y:2015:i:4:p:27-47. Full description at Econpapers || Download paper | 1 |
| 36 | 2020 | The Impact of National Culture Dimensions on the Adoption of Cross-Border E-Commerce: A Comparative Study. (2020). Luo, Chuanyong ; Zeng, Guohua ; Mensah, Isaac Kofi. In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:12:y:2020:i:4:p:91-112. Full description at Econpapers || Download paper | 1 |
| 37 | 2017 | Antecedents and Consequences of Customer Brand Engagement: An Empirical Study in the Mobile Headset Category. (2017). Roy, Souvik ; Mandal, Santanu. In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:9:y:2017:i:3:p:58-77. Full description at Econpapers || Download paper | 1 |
| 38 | 2018 | Achieving Dynamic Capabilities Through the Benefits Management Approach. (2018). Gomes, Jorge ; Romo, Mrio . In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:10:y:2018:i:2:p:53-68. Full description at Econpapers || Download paper | 1 |
| 39 | 2019 | An Empirical Study of Service Quality, Value and Customer Satisfaction for On-Demand Home Services. (2019). Sivathanu, Brijesh. In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:11:y:2019:i:4:p:35-57. Full description at Econpapers || Download paper | 1 |
| 40 | 2019 | Visual Analytics Adoption in Business Enterprises: An Integrated Model of Technology Acceptance and Task-Technology Fit. (2019). Daradkeh, Mohammad. In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:11:y:2019:i:1:p:68-89. Full description at Econpapers || Download paper | 1 |
| 41 | 2015 | The Interactions between Information and Communication Technologies and Innovation in Services: A Conceptual Typology. (2015). Nardelli, Giulia. In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:7:y:2015:i:3:p:15-39. Full description at Econpapers || Download paper | 1 |
| 42 | 2020 | Understanding the Effects of Internet Usage Behavior on eWOM. (2020). Rasool, Hassan ; Sardar, Taiba ; Tanveer, Yasir ; Akram, Umair ; Jianqiu, Zeng ; Bilal, Muhammad. In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:12:y:2020:i:3:p:93-113. Full description at Econpapers || Download paper | 1 |
| 43 | 2017 | Measuring Service Utilities in Service Value Networks. (2017). Ren, Jinluan ; Xing, Ruben ; Liu, Lihua ; Zhao, Liping. In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:9:y:2017:i:2:p:1-26. Full description at Econpapers || Download paper | 1 |
| 44 | 2010 | Exploring the Adoption of Technology Driven Services in the Healthcare Industry. (2010). Basoglu, Nuri A. ; Topacan, Umit ; Daim, Tugrul U.. In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:2:y:2010:i:1:p:71-93. Full description at Econpapers || Download paper | 1 |
| 45 | 2018 | Service Oriented Architecture (SOA) Implementation: Success Factors and Realized Benefits. (2018). Yoon, Tom ; Jeong, Bong-Keun. In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:10:y:2018:i:2:p:1-21. Full description at Econpapers || Download paper | 1 |
| 46 | 2019 | An Innovative Management Perspective for Organizations through a Reputation Intelligence Management Model. (2019). Ignacio-Pelaez, Jose ; Casado-Molina, Ana Maria ; Quiterio, Celia Maria. In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:11:y:2019:i:4:p:1-20. Full description at Econpapers || Download paper | 1 |
| 47 | 2016 | The Relationship Between Organizational Culture and Business Excellence: Case Study from United Arab Emirates. (2016). Kassem, Rassel ; Khan, Mehmood ; Ajmal, Mian . In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:8:y:2016:i:3:p:16-35. Full description at Econpapers || Download paper | 1 |
| 48 | 2022 | Innovation in Business Intelligence Systems: The Relationship Between Innovation Crowdsourcing Mechanisms and Innovation Performance. (2022). Daradkeh, Mohammad ; Alduaij, Manal Y. In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:14:y:2022:i:1:p:1-25. Full description at Econpapers || Download paper | 1 |
| 49 | 2011 | Demand Analysis by Modeling Choice of Internet Access and IP Telephony. (2011). Bolduc, Denis ; Inoue, Akiya ; Kurosawa, Takeshi ; Iwashita, Motoi ; Ben-Akiva, Moshe ; Nishimatsu, Ken . In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:3:y:2011:i:3:p:1-26. Full description at Econpapers || Download paper | 1 |
| 50 | 2019 | A Review of Factors Influencing Customer Acceptance of Internet of Things Services. (2019). Ahmad, Mohd Sharifuddin ; Mahmoud, Moamin A ; Al-Momani, Adai Mohammad. In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:11:y:2019:i:1:p:54-67. Full description at Econpapers || Download paper | 1 |
50 most relevant documents in this series (papers most cited in the last two years)
| # | Year | Title | Cited |
|---|---|---|---|
| 1 | 2014 | The Determinants of Health Expenditures in Tunisia: An ARDL Bounds Testing Approach. (2014). Abednnadher, Chokri ; Chaabouni, Sami . In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:6:y:2014:i:4:p:60-72. Full description at Econpapers || Download paper | 5 |
| 2 | 2009 | Service Science, Management, Engineering, and Design (SSMED): An Emerging Discipline - Outline & References. (2009). Spohrer, Jim ; Kwan, Stephen K.. In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:1:y:2009:i:3:p:1-31. Full description at Econpapers || Download paper | 3 |
| 3 | 2009 | Adoption Factors of Mobile Services. (2009). Kargin, Banu ; Daim, Tugrul ; Basoglu, Nuri. In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:1:y:2009:i:1:p:15-34. Full description at Econpapers || Download paper | 3 |
| 4 | 2019 | Machine Learning for Emergency Department Management. (2019). Chaabane, Sondes ; Atmani, Baghdad ; Kadri, Farid ; Benbelkacem, Sofia. In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:11:y:2019:i:3:p:19-36. Full description at Econpapers || Download paper | 2 |
| 5 | 2020 | A Simulation-Based Planning Methodology for Decreasing Patient Waiting Times in Pure Walk-In Clinics. (2020). Novoa, Clara ; Anandhan, Vivekanand ; Perez, Eduardo. In: International Journal of Information Systems in the Service Sector (IJISSS). RePEc:igg:jisss0:v:12:y:2020:i:3:p:34-54. Full description at Econpapers || Download paper | 2 |
Citing documents used to
compute impact factor: 6
| Year | Title | |
|---|---|---|
| 2021 | The effects of service quality, perceived value and trust in home delivery service personnel on customer satisfaction: Evidence from a developing country. (2021). Hamid, Mahmud ; Hasan, Najmul ; Aljaberi, Musheer A ; Thiam, Rodney Lim ; Thurasamy, Ramayah ; al Halbusi, Hussam ; Hossain, Md Uzir. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:63:y:2021:i:c:s0969698921002873. Full description at Econpapers || Download paper | |
| 2021 | . Full description at Econpapers || Download paper | |
| 2021 | Determinant Factors for Adoption of Government as a Platform in South Korea: Mediating Effects on the Perception of Intelligent Information Technology. (2021). Myeong, Seunghwan ; Seo, Hyungjun. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:18:p:10464-:d:639453. Full description at Econpapers || Download paper | |
| 2021 | . Full description at Econpapers || Download paper | |
| 2021 | An Empirical Examination of the Impact of eWom Information on Young Consumersââ¬â¢ Online Purchase Intention: Mediating Role of eWom Information Adoption. (2021). Shaikh, Khurram Adeel ; Manzoor, Amir ; Sardar, Affifa ; Ali, Liaqat. In: SAGE Open. RePEc:sae:sagope:v:11:y:2021:i:4:p:21582440211052547. Full description at Econpapers || Download paper | |
| 2021 | Online corporate reputation: A panel data approach and a reputation index proposal applied to the banking sector. (2021). Ramos, Célia ; Casado-Molina, Ana-Maria. In: Journal of Business Research. RePEc:eee:jbrese:v:122:y:2021:i:c:p:121-130. Full description at Econpapers || Download paper |
Recent citations
Recent citations received in 2020
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Recent citations received in 2019
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Recent citations received in 2018
| Year | Citing document | |
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| 2018 | . Full description at Econpapers || Download paper |
10 most frequent citing series