Journal of Financial Services Marketing / Palgrave Macmillan
Citation Profile [Updated: 2023-11-03 08:28:08]
5 Years H Index
8
Impact Factor (IF)
0.88
5 Years IF
0.62
Data available in this
report
[Raw
data] [50 most cited papers]
[50 most relevant papers]
[cites used to compute IF]
[Recent
citations ][Frequent citing
series ] [more data in
EconPapers]
[
trace new citations] [Missing
citations? Add them now]
[Incorrect content? Let us
know]
Main indicators
Raw Data
| IF | AIF | CIF | IF5 | DOC | CDO | CIT | NCI | CCU | D2Y | C2Y | D5Y | C5Y | SC | %SC | CiY | II | AII |
| IF: | Two years Impact Factor: C2Y / D2Y |
| AIF: | Average Impact Factor for all series in RePEc in year y |
| CIF: | Cumulative impact factor |
| IF5: | Five years Impact Factor: C5Y / D5Y |
| DOC: | Number of documents published in year y |
| CDO: | Cumulative number of documents published until year y |
| CIT: | Number of citations to papers published in year y |
| NCI: | Number of citations in year y |
| CCU: | Cumulative number of citations to papers published until year y |
| D2Y: | Number of articles published in y-1 plus y-2 |
| C2Y: | Cites in y to articles published in y-1 plus y-2 |
| D5Y: | Number of articles published in y-1 until y-5 |
| C5Y: | Cites in y to articles published in y-1 until y-5 |
| SC: | selft citations in y to articles published in y-1 plus y-2 |
| %SC: | Percentage of selft citations in y to articles published in y-1 plus y-2 |
| CiY: | Cites in year y to documents published in year y |
| II: | Immediacy Index: CiY / Documents. |
| AII: | Average Immediacy Index for series in RePEc in year y |
50 most cited documents in this series
| # | Year | Title | Cited |
|---|---|---|---|
| 1 | 2020 | Understanding the intention to use mobile banking by existing online banking customers: an empirical study. (2020). Srivastava, R K ; Singh, Sindhu. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:25:y:2020:i:3:d:10.1057_s41264-020-00074-w. Full description at Econpapers || Download paper | 18 |
| 2 | 2016 | Online relationship marketing and affective customer commitment ââ¬â The mediating role of trust. (2016). Narteh, Bedman ; Boateng, Sheena Lovia. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:21:y:2016:i:2:d:10.1057_fsm.2016.5. Full description at Econpapers || Download paper | 13 |
| 3 | 2018 | The impact of brand experience, service quality and perceived value on word of mouth of retail bank customers: investigating the mediating effect of loyalty. (2018). Mukerjee, Kaushik . In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:23:y:2018:i:1:d:10.1057_s41264-018-0039-8. Full description at Econpapers || Download paper | 12 |
| 4 | 2020 | What factors drive the adoption of digital banking? An empirical study from the perspective of Omani retail banking. (2020). Ananda, S ; al Lawati, Anis Moosa ; Devesh, Sonal. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:25:y:2020:i:1:d:10.1057_s41264-020-00072-y. Full description at Econpapers || Download paper | 11 |
| 5 | 2020 | The impact of the magnitude of service failure and complaint handling on satisfaction and brand credibility in the banking industry. (2020). Shams, Ghazal ; Rather, Raouf Ahmad ; Samad, Sarminah ; Rehman, Mohsin Abdur. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:25:y:2020:i:1:d:10.1057_s41264-020-00070-0. Full description at Econpapers || Download paper | 11 |
| 6 | 2018 | Customer experience in omni-channel banking services. (2018). Makkonen, Hannu ; Komulainen, Hanna. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:23:y:2018:i:3:d:10.1057_s41264-018-0057-6. Full description at Econpapers || Download paper | 10 |
| 7 | 2017 | Effects of perceived cost, service quality, and customer satisfaction on health insurance service continuance. (2017). Lindsay, Valerie ; Harrison, Tina ; Onyia, Okey Peter ; Abu-Salim, Taghreed. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:22:y:2017:i:4:d:10.1057_s41264-017-0035-4. Full description at Econpapers || Download paper | 9 |
| 8 | 2021 | Continuance intention of baby boomer and X generation as new users of digital payment during COVID-19 pandemic using UTAUT2. (2021). Santosa, Allicia Deana ; Rahmawati, Mira ; Eko, Faizal Haris ; Taufik, Nuryanti. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:26:y:2021:i:4:d:10.1057_s41264-021-00104-1. Full description at Econpapers || Download paper | 9 |
| 9 | 2018 | Understanding credit card payment behavior among college students. (2018). Mims, Tina C ; Rylander, David H ; Singh, Shweta. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:23:y:2018:i:1:d:10.1057_s41264-018-0042-0. Full description at Econpapers || Download paper | 7 |
| 10 | 2021 | Adoption of digital banking channels in an emerging economy: exploring the role of in-branch efforts. (2021). Ali, Liaqat ; Kaur, Simranjit ; Al-Emran, MD ; Hassan, Kabir M. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:26:y:2021:i:2:d:10.1057_s41264-020-00082-w. Full description at Econpapers || Download paper | 7 |
| 11 | 2018 | The customer experience ecosystem in two cultural contexts. (2018). Furrer, Olivier ; Barari, Mojtaba. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:23:y:2018:i:3:d:10.1057_s41264-018-0053-x. Full description at Econpapers || Download paper | 7 |
| 12 | Understanding the intention to use mobile banking by existing online banking customers: an empirical study. (). Srivastava, R K ; Singh, Sindhu . In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v::y::i::d:10.1057_s41264-020-00074-w. Full description at Econpapers || Download paper | 7 | |
| 13 | 2020 | Measuring service fairness and its impact on service quality and satisfaction: a study of Indian Banking Services. (2020). Bhatt, Kedar. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:25:y:2020:i:1:d:10.1057_s41264-020-00069-7. Full description at Econpapers || Download paper | 6 |
| 14 | 2016 | Customersââ¬â¢ dissatisfaction with banking channels and their intention to leave banks: The moderating effect of trust and trusting beliefs. (2016). Kabadayi, Sertan . In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:21:y:2016:i:3:d:10.1057_s41264-016-0005-2. Full description at Econpapers || Download paper | 6 |
| 15 | 2020 | Exploring customerââ¬â¢s mobile banking experiences and expectations among generations X, Y and Z. (2020). Shams, Ghazal ; Oikarinen, Eeva-Liisa ; Samad, Sarminah ; Rehman, Mohsin Abdur. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:25:y:2020:i:1:d:10.1057_s41264-020-00071-z. Full description at Econpapers || Download paper | 6 |
| 16 | 2022 | Adoption of electronic banking services in India: an extension of UTAUT2 model. (2022). Choudhary, Vipin ; Yadav, Rambalak ; Chauhan, Vikas. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:27:y:2022:i:1:d:10.1057_s41264-021-00095-z. Full description at Econpapers || Download paper | 5 |
| 17 | 2021 | Creating advocates: understanding the roles of CSR and firm innovativeness. (2021). Khan, Zia ; Ali, Syed Shujaat. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:26:y:2021:i:2:d:10.1057_s41264-020-00084-8. Full description at Econpapers || Download paper | 5 |
| 18 | 2018 | The role of electronic word of mouth, conventional media, and subjective norms on the intention to purchase Sharia insurance services. (2018). Mursid, Ali ; Usman, Usman ; Amron, Amron. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:23:y:2018:i:3:d:10.1057_s41264-018-0055-8. Full description at Econpapers || Download paper | 5 |
| 19 | 2019 | Demographic influences on consumer decisions in the banking sector: evidence from India. (2019). Arora, Sangeeta ; Kaur, Harpreet. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:24:y:2019:i:3:d:10.1057_s41264-019-00067-4. Full description at Econpapers || Download paper | 5 |
| 20 | 2018 | The perils of overconfidence: Why many consumers fail to seek advice when they really should. (2018). Lewis, David R. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:23:y:2018:i:2:d:10.1057_s41264-018-0048-7. Full description at Econpapers || Download paper | 5 |
| 21 | 2021 | Implications of the COVID-19 pandemic on market orientation in retail banking. (2021). Haapio, Hannele ; Shaikh, Aijaz A ; Karjaluoto, Heikki ; Mero, Joel. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:26:y:2021:i:4:d:10.1057_s41264-021-00099-9. Full description at Econpapers || Download paper | 4 |
| 22 | 2016 | Sequential loss of self-control: Exploring the antecedents and consequences of student credit card debt. (2016). Schibrowsky, John E ; Dahl, Andrew J ; Peltier, James W. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:21:y:2016:i:3:d:10.1057_s41264-016-0002-5. Full description at Econpapers || Download paper | 4 |
| 23 | 2021 | Factors influencing individual in adopting eWallet. (2021). Alwee, Md Hasnol ; Aziyah, Hidayatul ; Nurhidayah, Norzaidah ; Arine, Munirah Ajeerah ; Anshari, Muhammad . In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:26:y:2021:i:1:d:10.1057_s41264-020-00079-5. Full description at Econpapers || Download paper | 4 |
| 24 | What factors drive the adoption of digital banking? An empirical study from the perspective of Omani retail banking. (). Devesh, Sonal ; Ananda, S ; al Lawati, Anis Moosa. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v::y::i::d:10.1057_s41264-020-00072-y. Full description at Econpapers || Download paper | 4 | |
| 25 | 2018 | Corporate greed: its effect on customer satisfaction, corporate social responsibility and corporate reputation among bank customers. (2018). Chircop, Saviour ; Konietzny, Jirka ; Vella, Joseph ; Caruana, Albert. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:23:y:2018:i:3:d:10.1057_s41264-018-0050-0. Full description at Econpapers || Download paper | 3 |
| 26 | 2019 | Religiosity and customer trust in financial services marketing relationships. (2019). Alhazmi, Basem Masoud. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:24:y:2019:i:1:d:10.1057_s41264-019-00062-9. Full description at Econpapers || Download paper | 3 |
| 27 | 2018 | Developing technologically induced environments: the case of the Nigerian banking sector. (2018). Lancaster, Geoff ; Howell, Kerry E ; Ozuem, Wilson. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:23:y:2018:i:1:d:10.1057_s41264-018-0043-z. Full description at Econpapers || Download paper | 3 |
| 28 | 2016 | Mobile nudging: Youth engagement with banking apps. (2016). Gardezi, Fatima ; Hansen, Paul ; Wijland, Roel . In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:21:y:2016:i:1:d:10.1057_fsm.2016.1. Full description at Econpapers || Download paper | 3 |
| 29 | 2017 | Trust in financial services: the influence of demographics and dispositional characteristics. (2017). McKechnie, Sally ; Devlin, James F ; S M A Moin, . In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:22:y:2017:i:2:d:10.1057_s41264-017-0023-8. Full description at Econpapers || Download paper | 3 |
| 30 | 2018 | Effects of market returns and market volatility on investor risk tolerance. (2018). Droms, William G ; Carlson, Kurt ; Hatch, Courtney Droms. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:23:y:2018:i:2:d:10.1057_s41264-018-0049-6. Full description at Econpapers || Download paper | 3 |
| 31 | 2021 | Assessing the effectiveness of Covid-19 financial product innovations in supporting financially distressed firms and households in the UAE. (2021). Gerth, Florian ; Muschert, Glenn ; Toufaily, Elissar ; Ramiah, Vikash. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:26:y:2021:i:4:d:10.1057_s41264-021-00098-w. Full description at Econpapers || Download paper | 3 |
| 32 | 2019 | Factors affecting Islamic banking behavioral intention: the moderating effects of customer marketing practices and financial considerations. (2019). Hassan, M. Kabir ; Zaher, Tarek ; Hazrul, Nik Mohd ; Hoque, Mohammad Enamul. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:24:y:2019:i:1:d:10.1057_s41264-019-00060-x. Full description at Econpapers || Download paper | 3 |
| 33 | 2018 | Testing the risk as feeling and risk as analysis perspective for insurance: the antecedents of purchasing unit-linked life insurance products. (2018). Schlager, Tobias ; Huber, Carin . In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:23:y:2018:i:1:d:10.1057_s41264-018-0040-2. Full description at Econpapers || Download paper | 3 |
| 34 | 2020 | Elderly consumers and financial choices: A systematic review. (2020). Sestino, Andrea ; Amatulli, Cesare ; Guido, Gianluigi. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:25:y:2020:i:3:d:10.1057_s41264-020-00077-7. Full description at Econpapers || Download paper | 3 |
| 35 | 2018 | Women are scaredy-cats and men are conquerors?. (2018). Rawitzer, Heike ; Pirsch, Elisabeth ; Hari, Jurg. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:23:y:2018:i:2:d:10.1057_s41264-018-0045-x. Full description at Econpapers || Download paper | 3 |
| 36 | 2018 | Dimensions of materialism and credit card usage: an application and extension of the theory of planned behavior in Bangladesh. (2018). Limbu, Yam B ; A. F. M. Jalal Ahamed, . In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:23:y:2018:i:3:d:10.1057_s41264-018-0058-5. Full description at Econpapers || Download paper | 3 |
| 37 | 2016 | Examining the impact of the attractiveness of alternatives on customersââ¬â¢ perceptions of price tolerance: Moderation and mediation analyses. (2016). Temerak, Mohamed Sobhy. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:21:y:2016:i:4:d:10.1057_s41264-016-0010-5. Full description at Econpapers || Download paper | 3 |
| 38 | 2021 | Determinants of mobile bank usage among the bank users in North India. (2021). Vishnani, Sushama ; Srivastava, Shalini. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:26:y:2021:i:1:d:10.1057_s41264-020-00083-9. Full description at Econpapers || Download paper | 3 |
| 39 | 2018 | Towards a better understanding of mobile banking: the impact of customer experience on trust and commitment. (2018). Arcand, Manon ; Tep, Sandrine Prom ; Brun, Isabelle ; Rajaobelina, Lova. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:23:y:2018:i:3:d:10.1057_s41264-018-0051-z. Full description at Econpapers || Download paper | 3 |
| 40 | 2017 | Effect of inherent innovativeness and consumer readiness on attitudes to mobile banking. (2017). Sarpong, Frederick Asafo-Adjei ; Wilson, Alan ; Al-Shuridah, Obaid ; Frimpong, Kwabena. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:22:y:2017:i:4:d:10.1057_s41264-017-0037-2. Full description at Econpapers || Download paper | 3 |
| 41 | 2016 | An intersectional approach to evaluating consumer financial literacy. (2016). Oconnor, Genevieve ; Nejad, Mohammad G. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:21:y:2016:i:4:d:10.1057_s41264-016-0014-1. Full description at Econpapers || Download paper | 2 |
| 42 | 2021 | Dynamic capabilities and firm performance: the rise and fall of Charles Schwab. (2021). Shahrasbi, Nasser ; Rohani, Mina ; Gregoire, Yany. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:26:y:2021:i:3:d:10.1057_s41264-021-00087-z. Full description at Econpapers || Download paper | 2 |
| 43 | 2018 | Exploring advertising as an antecedent to brand experience dimensions: an experimental study. (2018). Bapat, Dhananjay. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:23:y:2018:i:3:d:10.1057_s41264-018-0056-7. Full description at Econpapers || Download paper | 2 |
| 44 | 2017 | Impact of website characteristics on relationship quality: a comparison of banks financial cooperatives. (2017). Fortin, Annick ; Ricard, Line ; Rajaobelina, Lova ; Brun, Isabelle. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:22:y:2017:i:4:d:10.1057_s41264-017-0036-3. Full description at Econpapers || Download paper | 2 |
| 45 | 2016 | Muslim religiosity and purchase intention of different categories of Islamic financial products. (2016). Sharma, Revti Raman ; Fam, Kim-Shyan ; Newaz, Farhana Tahmida. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:21:y:2016:i:2:d:10.1057_fsm.2016.7. Full description at Econpapers || Download paper | 2 |
| 46 | 2021 | Fast, furious and focused approach to Covid-19 response: an examination of the financial and business resilience of the UAE logistics industry. (2021). Sundarakani, Balan ; Onyia, Okey Peter. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:26:y:2021:i:4:d:10.1057_s41264-021-00118-9. Full description at Econpapers || Download paper | 2 |
| 47 | 2016 | College students and credit card companies: Implications of attitudes. (2016). Mims, Tina C ; Rylander, David H ; Singh, Shweta. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:21:y:2016:i:3:d:10.1057_s41264-016-0007-0. Full description at Econpapers || Download paper | 2 |
| 48 | 2017 | Measuring service quality in Ghana: a crossvergence cultural perspective. (2017). , Gloria ; Yalley, Andrews A. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:22:y:2017:i:2:d:10.1057_s41264-017-0021-x. Full description at Econpapers || Download paper | 2 |
| 49 | 2016 | How the unbanked cope with financial exclusion: Evidence from Pakistan. (2016). Uusitalo, Outi ; Kamran, Sohail. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:21:y:2016:i:2:d:10.1057_fsm.2016.6. Full description at Econpapers || Download paper | 2 |
| 50 | 2017 | Reactions of dissatisfied investors: exit, voice or loyalty. (2017). Ozdemir, Ozlem ; Tasci, Muge. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:22:y:2017:i:3:d:10.1057_s41264-017-0027-4. Full description at Econpapers || Download paper | 2 |
50 most relevant documents in this series (papers most cited in the last two years)
| # | Year | Title | Cited |
|---|---|---|---|
| 1 | 2020 | Understanding the intention to use mobile banking by existing online banking customers: an empirical study. (2020). Srivastava, R K ; Singh, Sindhu. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:25:y:2020:i:3:d:10.1057_s41264-020-00074-w. Full description at Econpapers || Download paper | 18 |
| 2 | 2020 | What factors drive the adoption of digital banking? An empirical study from the perspective of Omani retail banking. (2020). Ananda, S ; al Lawati, Anis Moosa ; Devesh, Sonal. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:25:y:2020:i:1:d:10.1057_s41264-020-00072-y. Full description at Econpapers || Download paper | 11 |
| 3 | 2020 | The impact of the magnitude of service failure and complaint handling on satisfaction and brand credibility in the banking industry. (2020). Shams, Ghazal ; Rather, Raouf Ahmad ; Samad, Sarminah ; Rehman, Mohsin Abdur. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:25:y:2020:i:1:d:10.1057_s41264-020-00070-0. Full description at Econpapers || Download paper | 11 |
| 4 | 2016 | Online relationship marketing and affective customer commitment ââ¬â The mediating role of trust. (2016). Narteh, Bedman ; Boateng, Sheena Lovia. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:21:y:2016:i:2:d:10.1057_fsm.2016.5. Full description at Econpapers || Download paper | 10 |
| 5 | 2018 | The impact of brand experience, service quality and perceived value on word of mouth of retail bank customers: investigating the mediating effect of loyalty. (2018). Mukerjee, Kaushik . In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:23:y:2018:i:1:d:10.1057_s41264-018-0039-8. Full description at Econpapers || Download paper | 10 |
| 6 | 2017 | Effects of perceived cost, service quality, and customer satisfaction on health insurance service continuance. (2017). Lindsay, Valerie ; Harrison, Tina ; Onyia, Okey Peter ; Abu-Salim, Taghreed. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:22:y:2017:i:4:d:10.1057_s41264-017-0035-4. Full description at Econpapers || Download paper | 9 |
| 7 | 2021 | Continuance intention of baby boomer and X generation as new users of digital payment during COVID-19 pandemic using UTAUT2. (2021). Santosa, Allicia Deana ; Rahmawati, Mira ; Eko, Faizal Haris ; Taufik, Nuryanti. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:26:y:2021:i:4:d:10.1057_s41264-021-00104-1. Full description at Econpapers || Download paper | 9 |
| 8 | 2018 | Customer experience in omni-channel banking services. (2018). Makkonen, Hannu ; Komulainen, Hanna. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:23:y:2018:i:3:d:10.1057_s41264-018-0057-6. Full description at Econpapers || Download paper | 8 |
| 9 | 2021 | Adoption of digital banking channels in an emerging economy: exploring the role of in-branch efforts. (2021). Ali, Liaqat ; Kaur, Simranjit ; Al-Emran, MD ; Hassan, Kabir M. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:26:y:2021:i:2:d:10.1057_s41264-020-00082-w. Full description at Econpapers || Download paper | 7 |
| 10 | Understanding the intention to use mobile banking by existing online banking customers: an empirical study. (). Srivastava, R K ; Singh, Sindhu . In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v::y::i::d:10.1057_s41264-020-00074-w. Full description at Econpapers || Download paper | 7 | |
| 11 | 2020 | Measuring service fairness and its impact on service quality and satisfaction: a study of Indian Banking Services. (2020). Bhatt, Kedar. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:25:y:2020:i:1:d:10.1057_s41264-020-00069-7. Full description at Econpapers || Download paper | 6 |
| 12 | 2020 | Exploring customerââ¬â¢s mobile banking experiences and expectations among generations X, Y and Z. (2020). Shams, Ghazal ; Oikarinen, Eeva-Liisa ; Samad, Sarminah ; Rehman, Mohsin Abdur. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:25:y:2020:i:1:d:10.1057_s41264-020-00071-z. Full description at Econpapers || Download paper | 6 |
| 13 | 2018 | The role of electronic word of mouth, conventional media, and subjective norms on the intention to purchase Sharia insurance services. (2018). Mursid, Ali ; Usman, Usman ; Amron, Amron. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:23:y:2018:i:3:d:10.1057_s41264-018-0055-8. Full description at Econpapers || Download paper | 5 |
| 14 | 2022 | Adoption of electronic banking services in India: an extension of UTAUT2 model. (2022). Choudhary, Vipin ; Yadav, Rambalak ; Chauhan, Vikas. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:27:y:2022:i:1:d:10.1057_s41264-021-00095-z. Full description at Econpapers || Download paper | 5 |
| 15 | 2021 | Creating advocates: understanding the roles of CSR and firm innovativeness. (2021). Khan, Zia ; Ali, Syed Shujaat. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:26:y:2021:i:2:d:10.1057_s41264-020-00084-8. Full description at Econpapers || Download paper | 5 |
| 16 | 2018 | Understanding credit card payment behavior among college students. (2018). Mims, Tina C ; Rylander, David H ; Singh, Shweta. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:23:y:2018:i:1:d:10.1057_s41264-018-0042-0. Full description at Econpapers || Download paper | 5 |
| 17 | 2019 | Demographic influences on consumer decisions in the banking sector: evidence from India. (2019). Arora, Sangeeta ; Kaur, Harpreet. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:24:y:2019:i:3:d:10.1057_s41264-019-00067-4. Full description at Econpapers || Download paper | 4 |
| 18 | 2016 | Customersââ¬â¢ dissatisfaction with banking channels and their intention to leave banks: The moderating effect of trust and trusting beliefs. (2016). Kabadayi, Sertan . In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:21:y:2016:i:3:d:10.1057_s41264-016-0005-2. Full description at Econpapers || Download paper | 4 |
| 19 | 2021 | Factors influencing individual in adopting eWallet. (2021). Alwee, Md Hasnol ; Aziyah, Hidayatul ; Nurhidayah, Norzaidah ; Arine, Munirah Ajeerah ; Anshari, Muhammad . In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:26:y:2021:i:1:d:10.1057_s41264-020-00079-5. Full description at Econpapers || Download paper | 4 |
| 20 | What factors drive the adoption of digital banking? An empirical study from the perspective of Omani retail banking. (). Devesh, Sonal ; Ananda, S ; al Lawati, Anis Moosa. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v::y::i::d:10.1057_s41264-020-00072-y. Full description at Econpapers || Download paper | 4 | |
| 21 | 2018 | The perils of overconfidence: Why many consumers fail to seek advice when they really should. (2018). Lewis, David R. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:23:y:2018:i:2:d:10.1057_s41264-018-0048-7. Full description at Econpapers || Download paper | 4 |
| 22 | 2018 | The customer experience ecosystem in two cultural contexts. (2018). Furrer, Olivier ; Barari, Mojtaba. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:23:y:2018:i:3:d:10.1057_s41264-018-0053-x. Full description at Econpapers || Download paper | 4 |
| 23 | 2021 | Implications of the COVID-19 pandemic on market orientation in retail banking. (2021). Haapio, Hannele ; Shaikh, Aijaz A ; Karjaluoto, Heikki ; Mero, Joel. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:26:y:2021:i:4:d:10.1057_s41264-021-00099-9. Full description at Econpapers || Download paper | 4 |
| 24 | 2018 | Women are scaredy-cats and men are conquerors?. (2018). Rawitzer, Heike ; Pirsch, Elisabeth ; Hari, Jurg. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:23:y:2018:i:2:d:10.1057_s41264-018-0045-x. Full description at Econpapers || Download paper | 3 |
| 25 | 2020 | Elderly consumers and financial choices: A systematic review. (2020). Sestino, Andrea ; Amatulli, Cesare ; Guido, Gianluigi. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:25:y:2020:i:3:d:10.1057_s41264-020-00077-7. Full description at Econpapers || Download paper | 3 |
| 26 | 2021 | Determinants of mobile bank usage among the bank users in North India. (2021). Vishnani, Sushama ; Srivastava, Shalini. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:26:y:2021:i:1:d:10.1057_s41264-020-00083-9. Full description at Econpapers || Download paper | 3 |
| 27 | 2018 | Dimensions of materialism and credit card usage: an application and extension of the theory of planned behavior in Bangladesh. (2018). Limbu, Yam B ; A. F. M. Jalal Ahamed, . In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:23:y:2018:i:3:d:10.1057_s41264-018-0058-5. Full description at Econpapers || Download paper | 3 |
| 28 | 2018 | Effects of market returns and market volatility on investor risk tolerance. (2018). Droms, William G ; Carlson, Kurt ; Hatch, Courtney Droms. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:23:y:2018:i:2:d:10.1057_s41264-018-0049-6. Full description at Econpapers || Download paper | 3 |
| 29 | 2019 | Religiosity and customer trust in financial services marketing relationships. (2019). Alhazmi, Basem Masoud. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:24:y:2019:i:1:d:10.1057_s41264-019-00062-9. Full description at Econpapers || Download paper | 3 |
| 30 | 2021 | Assessing the effectiveness of Covid-19 financial product innovations in supporting financially distressed firms and households in the UAE. (2021). Gerth, Florian ; Muschert, Glenn ; Toufaily, Elissar ; Ramiah, Vikash. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:26:y:2021:i:4:d:10.1057_s41264-021-00098-w. Full description at Econpapers || Download paper | 3 |
| 31 | 2018 | Corporate greed: its effect on customer satisfaction, corporate social responsibility and corporate reputation among bank customers. (2018). Chircop, Saviour ; Konietzny, Jirka ; Vella, Joseph ; Caruana, Albert. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:23:y:2018:i:3:d:10.1057_s41264-018-0050-0. Full description at Econpapers || Download paper | 3 |
| 32 | 2018 | Towards a better understanding of mobile banking: the impact of customer experience on trust and commitment. (2018). Arcand, Manon ; Tep, Sandrine Prom ; Brun, Isabelle ; Rajaobelina, Lova. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:23:y:2018:i:3:d:10.1057_s41264-018-0051-z. Full description at Econpapers || Download paper | 3 |
| 33 | 2019 | Factors affecting Islamic banking behavioral intention: the moderating effects of customer marketing practices and financial considerations. (2019). Hassan, M. Kabir ; Zaher, Tarek ; Hazrul, Nik Mohd ; Hoque, Mohammad Enamul. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:24:y:2019:i:1:d:10.1057_s41264-019-00060-x. Full description at Econpapers || Download paper | 3 |
| 34 | 2017 | Effect of inherent innovativeness and consumer readiness on attitudes to mobile banking. (2017). Sarpong, Frederick Asafo-Adjei ; Wilson, Alan ; Al-Shuridah, Obaid ; Frimpong, Kwabena. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:22:y:2017:i:4:d:10.1057_s41264-017-0037-2. Full description at Econpapers || Download paper | 2 |
| 35 | 2017 | Measuring service quality in Ghana: a crossvergence cultural perspective. (2017). , Gloria ; Yalley, Andrews A. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:22:y:2017:i:2:d:10.1057_s41264-017-0021-x. Full description at Econpapers || Download paper | 2 |
| 36 | 2018 | Exploring advertising as an antecedent to brand experience dimensions: an experimental study. (2018). Bapat, Dhananjay. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:23:y:2018:i:3:d:10.1057_s41264-018-0056-7. Full description at Econpapers || Download paper | 2 |
| 37 | 2020 | Developing cross-selling capability in key corporate bank relationships: the case of a Nordic Bank. (2020). Wendelin, Robert ; Cripps, Helen ; Salo, Jari. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:25:y:2020:i:3:d:10.1057_s41264-020-00076-8. Full description at Econpapers || Download paper | 2 |
| 38 | 2018 | Developing technologically induced environments: the case of the Nigerian banking sector. (2018). Lancaster, Geoff ; Howell, Kerry E ; Ozuem, Wilson. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:23:y:2018:i:1:d:10.1057_s41264-018-0043-z. Full description at Econpapers || Download paper | 2 |
| 39 | 2021 | Criteria affecting Taiwan wealth management banks in serving high-net-worth individuals during COVID-19: a DEMATEL approach. (2021). Lin, Arthur J ; Tzeng, Gwo-Hshiung ; Huang, Sun-Weng ; Chang, Hai-Yen. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:26:y:2021:i:4:d:10.1057_s41264-021-00103-2. Full description at Econpapers || Download paper | 2 |
| 40 | 2021 | Mediation between financial risk tolerance and equity ownership: assessing the role of financial knowledge underconfidence. (2021). Rabbani, Abed G ; Heo, Wookjae ; Lee, Jaemin. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:26:y:2021:i:3:d:10.1057_s41264-021-00088-y. Full description at Econpapers || Download paper | 2 |
| 41 | 2017 | Trust in financial services: the influence of demographics and dispositional characteristics. (2017). McKechnie, Sally ; Devlin, James F ; S M A Moin, . In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:22:y:2017:i:2:d:10.1057_s41264-017-0023-8. Full description at Econpapers || Download paper | 2 |
| 42 | 2016 | Sequential loss of self-control: Exploring the antecedents and consequences of student credit card debt. (2016). Schibrowsky, John E ; Dahl, Andrew J ; Peltier, James W. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:21:y:2016:i:3:d:10.1057_s41264-016-0002-5. Full description at Econpapers || Download paper | 2 |
| 43 | 2019 | The effect of promotional interest rates on customer borrowing and payment behavior in the credit card industry. (2019). Steffes, Erin ; Girju, Marina ; B. P. S. Murthi, . In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:24:y:2019:i:1:d:10.1057_s41264-019-00063-8. Full description at Econpapers || Download paper | 2 |
| 44 | 2021 | Fast, furious and focused approach to Covid-19 response: an examination of the financial and business resilience of the UAE logistics industry. (2021). Sundarakani, Balan ; Onyia, Okey Peter. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:26:y:2021:i:4:d:10.1057_s41264-021-00118-9. Full description at Econpapers || Download paper | 2 |
| 45 | 2017 | The consequences of perceived risk and objective knowledge for consumersââ¬â¢ investment behavior. (2017). Koivisto, Veera-Juulia ; Uusitalo, Outi ; Munnukka, Juha. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:22:y:2017:i:4:d:10.1057_s41264-017-0033-6. Full description at Econpapers || Download paper | 2 |
| 46 | 2021 | Dynamic capabilities and firm performance: the rise and fall of Charles Schwab. (2021). Shahrasbi, Nasser ; Rohani, Mina ; Gregoire, Yany. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:26:y:2021:i:3:d:10.1057_s41264-021-00087-z. Full description at Econpapers || Download paper | 2 |
| 47 | 2016 | Mobile nudging: Youth engagement with banking apps. (2016). Gardezi, Fatima ; Hansen, Paul ; Wijland, Roel . In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:21:y:2016:i:1:d:10.1057_fsm.2016.1. Full description at Econpapers || Download paper | 2 |
| 48 | 2022 | Exploring usage of mobile banking apps in the UAE: a categorical regression analysis. (2022). Pujari, Vijay ; Majumdar, Sudipa. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:27:y:2022:i:3:d:10.1057_s41264-021-00112-1. Full description at Econpapers || Download paper | 2 |
Citing documents used to
compute impact factor: 29
| Year | Title | |
|---|---|---|
| 2022 | Measuring price fairness and its impact on consumersâ trust and switching intentions in microfinance institutions. (2022). Cubaka, Patrick Murhula ; Mungu, Deogratias Bugandwa ; Kanyurhi, Eddy Balemba ; Mushagalusa, Nathan Chubaka. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:27:y:2022:i:2:d:10.1057_s41264-021-00102-3. Full description at Econpapers || Download paper | |
| 2022 | Mediating role of trust in the impact of perceived empathy and customer orientation on intention to continue relationship in Indian banks. (2022). Sharma, Praveen Kumar ; Kumra, Rajeev. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:27:y:2022:i:4:d:10.1057_s41264-021-00137-6. Full description at Econpapers || Download paper | |
| 2022 | How to Develop Social Equity for Consumers? A Technology-Based Framework. (2022). Iqbal, Jawad ; Khan, Ali Junaid ; Jahangir, Asifa ; Ul, Waseem. In: iRASD Journal of Economics. RePEc:ani:irdjoe:v:4:y:2022:i:2:p:173-186. Full description at Econpapers || Download paper | |
| 2022 | Adoption of electronic banking services in India: an extension of UTAUT2 model. (2022). Choudhary, Vipin ; Yadav, Rambalak ; Chauhan, Vikas. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:27:y:2022:i:1:d:10.1057_s41264-021-00095-z. Full description at Econpapers || Download paper | |
| 2022 | Brand credibility and customer-based brand equity: a service recovery perspective. (2022). Mostafa, Rania B ; Rifi, Azzam. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:27:y:2022:i:1:d:10.1057_s41264-021-00097-x. Full description at Econpapers || Download paper | |
| 2022 | The Roles of Service Recovery and Perceived Justice on Post-Recovery Satisfaction in M-Commerce. (2022). Nu, Giang ; Do, Yen Thi ; Liao, Ying Kai ; Wu, Chih Ying. In: Sustainability. RePEc:gam:jsusta:v:14:y:2022:i:22:p:14838-:d:968758. Full description at Econpapers || Download paper | |
| 2022 | The Application of SemâNeural Network Method to Determine the Factors Affecting the Intention to Use Online Banking Services in Vietnam. (2022). Thalassinos, El ; Le, Anh Hoang ; Pham, Dong Xuan. In: Sustainability. RePEc:gam:jsusta:v:14:y:2022:i:10:p:6021-:d:816436. Full description at Econpapers || Download paper | |
| 2022 | How does culture influence digital banking? A comparative study based on the unified model. (2022). Khan, Ikram Ullah. In: Technology in Society. RePEc:eee:teinso:v:68:y:2022:i:c:s0160791x21002979. Full description at Econpapers || Download paper | |
| 2022 | Artificial intelligence adoption in the insurance industry: Evidence using the technologyâorganizationâenvironment framework. (2022). Pandey, Dharen ; Sahu, Ganesh P ; Ghardallou, Wafa ; Gupta, Somya. In: Research in International Business and Finance. RePEc:eee:riibaf:v:63:y:2022:i:c:s027553192200143x. Full description at Econpapers || Download paper | |
| 2022 | Psychological comfort in service relationships: A mixed-method approach. (2022). Nenavani, Jitendra ; Desai, Shachi ; Purohit, Sonal ; Radia, Karan Nilesh. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:64:y:2022:i:c:s0969698921003908. Full description at Econpapers || Download paper | |
| 2022 | Examining consumer experience in using m-banking apps: A study of its antecedents and outcomes. (2022). Hasan, Uzma ; Malik, Shehla ; Ul, Jamid ; Shahid, Shadma. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:65:y:2022:i:c:s0969698921004367. Full description at Econpapers || Download paper | |
| 2022 | Performance of E-Banking and the Mediating Effect of Customer Satisfaction: A Structural Equation Model Approach. (2022). Alhumoudi, Hamad A ; Khan, Mohammed Arshad. In: Sustainability. RePEc:gam:jsusta:v:14:y:2022:i:12:p:7224-:d:837578. Full description at Econpapers || Download paper | |
| 2022 | Understanding Consumer Adoption of Mobile Banking: Extending the UTAUT2 Model with Proactive Personality. (2022). Hilal, Ashraf ; Varela-Neira, Concepcion. In: Sustainability. RePEc:gam:jsusta:v:14:y:2022:i:22:p:14708-:d:966623. Full description at Econpapers || Download paper | |
| 2022 | Determinants Affecting Consumer Acceptance and Adoption of Internet Banking in Developing Countries: The case study of Kosovo. (2022). Prenaj, Burim ; Ahmeti, Faruk. In: Economic Studies journal. RePEc:bas:econst:y:2022:i:6:p:60-79. Full description at Econpapers || Download paper | |
| 2022 | The Impact of Website Design and Customer Support on Customer Experience and Its Relation to Fintech Adoption Intention in Saudi Arabia. (2022). Al-Meshal, Soad Abdullah ; Alothman, Afnan Ibrahim. In: International Journal of Marketing Studies. RePEc:ibn:ijmsjn:v:14:y:2022:i:1:p:126. Full description at Econpapers || Download paper | |
| 2022 | Addressing Financial Inclusion Challenges in Rural Areas from the Financial Services Marketing Employee Emotional Labor Dimension: Evidence from Nigeria. (2022). Obiora-Okafo, Chinedu ; Ike, Ruby Nneka ; Okafor, Chikodili Nkiruka ; Obi-Anike, Ozioma Happiness ; Imhanrenialena, Benedict Ogbemudia. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:27:y:2022:i:2:d:10.1057_s41264-021-00107-y. Full description at Econpapers || Download paper | |
| 2022 | Novelties and Benefits of Fintech in the Financial Industry. (2022). Klopotan, Igor ; Rnjevi, Sandra ; Martinevi, Ivana. In: International Journal of E-Services and Mobile Applications (IJESMA). RePEc:igg:jesma0:v:14:y:2022:i:1:p:1-25. Full description at Econpapers || Download paper | |
| 2022 | Emotional Artificial Neural Networks and Gaussian Process-Regression-Based Hybrid Machine-Learning Model for Prediction of Security and Privacy Effects on M-Banking Attractiveness. (2022). Gital, Abdulsalam Yau ; Mohammed, Yakubu Bala ; Cavus, Nadire ; Hassan, Abba ; Isah, Muhammad Lamir ; Tukur, Adamu Muhammad ; Bulama, Mohammed. In: Sustainability. RePEc:gam:jsusta:v:14:y:2022:i:10:p:5826-:d:813269. Full description at Econpapers || Download paper | |
| 2022 | A cross cultural investigation of retailers commitment to CSR and customer citizenship behaviour: The role of ethical standard and value relevance. (2022). Agag, Gomaa ; Aboul-Dahab, Sameh ; Abdelmoety, Ziad Hassan. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:64:y:2022:i:c:s0969698921003623. Full description at Econpapers || Download paper | |
| 2022 | Customer advocacy and brand loyalty: the mediating roles of brand relationship quality and trust. (2022). Anabila, Peter ; Abratt, Russell ; Taoana, Cleopatra ; Quaye, Emmanuel Silva. In: Journal of Brand Management. RePEc:pal:jobman:v:29:y:2022:i:4:d:10.1057_s41262-022-00276-8. Full description at Econpapers || Download paper | |
| 2022 | A Study on the Impact of Sustainable Leadership and Core Competencies on Sustainable Competitive Advantage in the Information Technology (IT) Sector. (2022). Mahalakshmi, Jayakumar ; Nawaz, Nishad ; Nisha, Nazir Taj ; Hasani, Islam ; Gajenderan, Vijayakumar. In: Sustainability. RePEc:gam:jsusta:v:14:y:2022:i:11:p:6899-:d:832147. Full description at Econpapers || Download paper | |
| 2022 | Assessing gender gaps in financial knowledge and self-confidence: Evidence from international data. (2022). Gallo, Manuela ; Aristei, David. In: Finance Research Letters. RePEc:eee:finlet:v:46:y:2022:i:pa:s1544612321002695. Full description at Econpapers || Download paper | |
| 2022 | An analysis of the relationships between human, technological and physical factors in the retail banking sector. (2022). Raggiotto, Francesco ; Massara, Francesco ; Mason, Michela C. In: Italian Journal of Marketing. RePEc:spr:ijmark:v:2022:y:2022:i:2:d:10.1007_s43039-022-00048-x. Full description at Econpapers || Download paper | |
| 2022 | Violations of CSR Practices in the Australian Financial Industry: How Is the Decision-Making Power of Australian Women Implicated?. (2022). Perera, Chamila ; Hewege, Chandana ; Sharma, Abhishek. In: Sustainability. RePEc:gam:jsusta:v:15:y:2022:i:1:p:777-:d:1021885. Full description at Econpapers || Download paper | |
| 2022 | The Impact of Internal Marketing Practices on Employeesâ Job Satisfaction during the COVID-19 Pandemic: The Case of the Saudi Arabian Banking Sector. (2022). Sahi, Alaa Mahdi ; Khalid, Haliyana ; Mohammed, Faisal. In: Sustainability. RePEc:gam:jsusta:v:14:y:2022:i:15:p:9301-:d:875157. Full description at Econpapers || Download paper | |
| 2022 | Exploring the challenges of remote work on Twitter users sentiments: From digital technology development to a post-pandemic era. (2022). Saldaa, Pablo Zegarra ; Ribeiro-Soriano, Domingo ; Saura, Jose Ramon. In: Journal of Business Research. RePEc:eee:jbrese:v:142:y:2022:i:c:p:242-254. Full description at Econpapers || Download paper | |
| 2022 | Location, market orientation, and firm performance: An analysis of the Colombian healthcare industry. (2022). Royo-Vela, Marcelo ; Puig, Francisco ; Amezquita, Juan C. In: TEC Empresarial. RePEc:ris:tecemp:2213. Full description at Econpapers || Download paper | |
| 2022 | The Application of the Soft Modeling Method to Evaluate Changes in Customer Behavior towards e-Commerce in the Time of the Global COVID-19 Pandemic. (2022). Cierpia-Wolan, Marek ; Biliska, Katarzyna ; Dewalska-Opitek, Anna. In: Risks. RePEc:gam:jrisks:v:10:y:2022:i:3:p:62-:d:767987. Full description at Econpapers || Download paper | |
| 2022 | The Effect of Financial Literacy, Cost of Technology Adoption, Technology Perceived Usefulness, and Government Support on MSMEs Business Resilience . (2022). Lestari, Elissa Dwi. In: GATR Journals. RePEc:gtr:gatrjs:gjbssr620. Full description at Econpapers || Download paper |
Recent citations
Recent citations received in 2022
| Year | Citing document | |
|---|---|---|
| 2022 | . Full description at Econpapers || Download paper | |
| 2022 | Recommend or Not: Is Generation the Key? A Perspective from the SOR Paradigm for Online Stores in Colombia. (2022). Rodriguez-Orejuela, Augusto ; van der Woude, David ; Pea-Garcia, Nathalie. In: Sustainability. RePEc:gam:jsusta:v:14:y:2022:i:23:p:16104-:d:991212. Full description at Econpapers || Download paper | |
| 2022 | How Do Mobile Wallets Improve Sustainability in Payment Services? A Comprehensive Literature Review. (2022). Aysuna, Ceyda ; Turhan, Deniz ; Kalender, Zeynep Tue ; Vayvay, Ozalp ; Hopali, Egemen. In: Sustainability. RePEc:gam:jsusta:v:14:y:2022:i:24:p:16541-:d:999000. Full description at Econpapers || Download paper |
Recent citations received in 2021
| Year | Citing document | |
|---|---|---|
| 2021 | Current trends in the formation and development of insurance marketing in Ukraine. (2021). Yakovlyev, Oleksandr A ; Inshyn, Mykola I ; Yaroshenko, Oleg M ; Shevchenko, Anna V ; Kniazieva, Tetiana V. In: Risk Management and Insurance Review. RePEc:bla:rmgtin:v:24:y:2021:i:3:p:279-292. Full description at Econpapers || Download paper | |
| 2021 | The dimensions of trust:An investigation of mobile payment services in Taiwan. (2021). Li, JI ; Lian, Jiunn-Woei. In: Technology in Society. RePEc:eee:teinso:v:67:y:2021:i:c:s0160791x21002281. Full description at Econpapers || Download paper | |
| 2021 | Financial Inclusion through Digital Financial Services (DFS): A Study in Uganda. (2021). George, Babu ; Ebong, Jimmy. In: JRFM. RePEc:gam:jjrfmx:v:14:y:2021:i:9:p:393-:d:620354. Full description at Econpapers || Download paper | |
| 2021 | The Behavioural Aspects of Financial Literacy. (2021). Reddy, Krishna ; Lopez, Katia ; Gerth, Florian ; Jooste, Leonie ; Frino, Alex ; Muschert, Glenn ; Wallace, Damien ; Ramiah, Vikash. In: JRFM. RePEc:gam:jjrfmx:v:14:y:2021:i:9:p:395-:d:621239. Full description at Econpapers || Download paper | |
| 2021 | PolandâTurkey Comparison of Mobile Payments Quality in Pandemic Time. (2021). Fandrejewska, Alicja ; Zborowski, Marek ; Chmielarz, Witold ; Atasever, Mesut. In: JRFM. RePEc:gam:jjrfmx:v:14:y:2021:i:9:p:426-:d:630261. Full description at Econpapers || Download paper | |
| 2021 | Financial Knowledge, Confidence, and Sustainable Financial Behavior. (2021). Aristei, David ; Gallo, Manuela. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:19:p:10926-:d:648008. Full description at Econpapers || Download paper | |
| 2021 | CSR Communication through Social Media: A Litmus Test for Banking Consumersâ Loyalty. (2021). Scholz, Miklas ; Naveed, Rana Tahir ; Ahmad, Naveed ; Usman, Muhammad ; Irfan, Muhammad. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:4:p:2319-:d:502969. Full description at Econpapers || Download paper | |
| 2021 | Understanding bank employeesâ perception towards technology enabled banking: a developing country perspective. (2021). Kaur, Simranjit ; Ali, Liaqat. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:26:y:2021:i:3:d:10.1057_s41264-021-00100-5. Full description at Econpapers || Download paper | |
| 2021 | Fast, furious and focused approach to Covid-19 response: an examination of the financial and business resilience of the UAE logistics industry. (2021). Sundarakani, Balan ; Onyia, Okey Peter. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:26:y:2021:i:4:d:10.1057_s41264-021-00118-9. Full description at Econpapers || Download paper | |
| 2021 | Neuromanagement decision-making and cognitive algorithmic processes in the technological adoption of mobile commerce apps. (2021). Ionescu, Luminia ; Tefnescu, Roxana ; Lzroiu, George ; Andronie, Mihai ; Cocoatu, Mdlina. In: Oeconomia Copernicana. RePEc:pes:ieroec:v:12:y:2021:i:4:p:1033-1062. Full description at Econpapers || Download paper | |
| 2021 | Consumer Responses to Corporate and Celebrity Philanthropy. (2021). Ali, Syed Shujaat ; Khan, Zia ; Mehwish, Maryem. In: SAGE Open. RePEc:sae:sagope:v:11:y:2021:i:3:p:21582440211046949. Full description at Econpapers || Download paper |
Recent citations received in 2020
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Recent citations received in 2019
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10 most frequent citing series