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Citation Profile [Updated: 2025-11-20 18:08:17]
5 Years H Index
5
Impact Factor (IF)
0
5 Years IF
0
Data available in this report

[Raw data] [50 most cited papers] [50 most relevant papers] [cites used to compute IF] [Recent citations ][Frequent citing series ] [more data in EconPapers] [trace new citations] [Missing citations? Add them now] [Incorrect content? Let us know]

Main indicators
Raw Data

 

IF AIF CIF IF5 DOC CDO CIT NCI CCU D2Y C2Y D5Y C5Y SC %SC CiY II AII
2012 0 0.5 0.07 0 15 15 43 1 1 0 0 0 1 0.07 0.21
2013 0.2 0.54 0.14 0.2 14 29 12 4 5 15 3 15 3 4 100 1 0.07 0.24
2014 0.07 0.53 0.05 0.07 14 43 46 2 7 29 2 29 2 1 50 0 0.22
2015 0.14 0.53 0.11 0.12 3 46 0 5 12 28 4 43 5 0 0 0.22
2016 0.35 0.5 0.22 0.22 8 54 6 12 24 17 6 46 10 1 8.3 0 0.2
IF: Two years Impact Factor: C2Y / D2Y
AIF: Average Impact Factor for all series in RePEc in year y
CIF: Cumulative impact factor
IF5: Five years Impact Factor: C5Y / D5Y
DOC: Number of documents published in year y
CDO: Cumulative number of documents published until year y
CIT: Number of citations to papers published in year y
NCI: Number of citations in year y
CCU: Cumulative number of citations to papers published until year y
D2Y: Number of articles published in y-1 plus y-2
C2Y: Cites in y to articles published in y-1 plus y-2
D5Y: Number of articles published in y-1 until y-5
C5Y: Cites in y to articles published in y-1 until y-5
SC: selft citations in y to articles published in y-1 plus y-2
%SC: Percentage of selft citations in y to articles published in y-1 plus y-2
CiY: Cites in year y to documents published in year y
II: Immediacy Index: CiY / Documents.
AII: Average Immediacy Index for series in RePEc in year y
50 most cited documents in this series
#YearTitleCited
12014Embracing complex causality with the QCA method: An invitation. (2014). Schneider, Martin R. ; Eggert, Andreas. In: jbm - Journal of Business Market Management. RePEc:zbw:fubjbm:96106.

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29
22012An introduction to the viable systems approach and its contribution to marketing. (2012). Pels, Jaqueline ; Barile, Sergio ; Saviano, Marialuisa ; Polese, Francesco. In: jbm - Journal of Business Market Management. RePEc:zbw:fubjbm:66007.

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26
32014Optimizing employee engagement with internal communication: A social exchange perspective. (2014). Johnston, Kim ; Lings, Ian ; Karanges, Emma Ruth ; Beatson, Amanda. In: jbm - Journal of Business Market Management. RePEc:zbw:fubjbm:100002.

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6
42012A service-based systems view of cultural heritage. (2012). Barile, Sergio ; Montella, Massimo ; Saviano, Marialuisa. In: jbm - Journal of Business Market Management. RePEc:zbw:fubjbm:66006.

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6
52014Differential effects of product and service innovations on the financial performance of industrial firms. (2014). Deutscher, Christian ; Thiesbrummel, Christoph ; Eggert, Andreas. In: jbm - Journal of Business Market Management. RePEc:zbw:fubjbm:103562.

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5
62013From EGO to ECO in B2B relationships. (2013). Iandolo, Francesca ; Barile, Sergio ; Carrubbo, Luca ; Caputo, Francesco. In: jbm - Journal of Business Market Management. RePEc:zbw:fubjbm:90646.

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5
72014A case study of the development of trust in a business relation: Implications for a dynamic theory of trust. (2014). Huang, Yimin ; Wilkinson, Ian F.. In: jbm - Journal of Business Market Management. RePEc:zbw:fubjbm:96099.

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5
82012Suppliers internal communication in change process to solution business: Challenges and tentative research agenda. (2012). Salminen, Risto T. ; Pekkarinen, Olli ; Ryynanen, Harri . In: jbm - Journal of Business Market Management. RePEc:zbw:fubjbm:66005.

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4
92013Organizational needs: A co-creation and human systems perspective. (2013). Korhonen, Heidi. In: jbm - Journal of Business Market Management. RePEc:zbw:fubjbm:90645.

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4
102012Conceptualization and measurement of key account management orientation. (2012). Gounaris, Spiros ; Tzempelikos, Nektarios. In: jbm - Journal of Business Market Management. RePEc:zbw:fubjbm:66011.

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3
112012Innovation management in networked economies. (2012). Olsen, Per-Ingvar ; Hkansson, Hkan. In: jbm - Journal of Business Market Management. RePEc:zbw:fubjbm:66004.

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3
122013An integrated approach to customer value: A comprehensive-practical approach. (2013). Klanac, Nataa Golik . In: jbm - Journal of Business Market Management. RePEc:zbw:fubjbm:76796.

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3
132012S-D Logic and CSR: the management of social capital for the value creation in SMEs. (2012). de Chiara, Alessandra. In: jbm - Journal of Business Market Management. RePEc:zbw:fubjbm:66008.

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2
142016Understanding and managing service productivity: A literature review. (2016). Dobmeier, Mirjam . In: jbm - Journal of Business Market Management. RePEc:zbw:fubjbm:149030.

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2
152016Customer participation in the customization of services: Effects on satisfaction and behavioral intentions. (2016). Robbert, Thomas ; Roth, Stefan ; Straus, Lennart . In: jbm - Journal of Business Market Management. RePEc:zbw:fubjbm:149029.

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2
162013Resource-based view and Service-dominant logic: Similarities, differences and further research. (2013). della Corte, Valentina ; Mele, Cristina. In: jbm - Journal of Business Market Management. RePEc:zbw:fubjbm:90649.

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1
172016Exit strategies of loyalty programs. (2016). Rehnen, Lena Marie . In: jbm - Journal of Business Market Management. RePEc:zbw:fubjbm:149032.

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1
182014Advancing industrial marketing theory: The need for improved research. (2014). LaPlaca, Peter . In: jbm - Journal of Business Market Management. RePEc:zbw:fubjbm:96107.

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1
192016Understanding the effects of the presence of others in the service environment: A literature review. (2016). Albrecht, Kathrin. In: jbm - Journal of Business Market Management. RePEc:zbw:fubjbm:149031.

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1
202012Editorial: Network & Systems theory suggestions to service research. (2012). Polese, Francesco ; Mele, Cristina. In: jbm - Journal of Business Market Management. RePEc:zbw:fubjbm:66003.

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1
212014The future of business and industrial marketing and needed research. (2014). Johnston, Wesley J.. In: jbm - Journal of Business Market Management. RePEc:zbw:fubjbm:96103.

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1
222012Interconnected levels of multi-stage marketing: A triadic approach. (2012). Ritter, Thomas ; Vedel, Mette ; Geersbro, Jens . In: jbm - Journal of Business Market Management. RePEc:zbw:fubjbm:58195.

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1
232016The scentscape: An integrative framework describing scents in servicescapes. (2016). Bartsch, Silke ; Girard, Marc ; Suppin, Anna-Caroline . In: jbm - Journal of Business Market Management. RePEc:zbw:fubjbm:149033.

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1
242012Network orchestration for knowledge mobility: The case of an international innovation community. (2012). Natti, Satu ; Hurmelinna-Laukkanen, Pia. In: jbm - Journal of Business Market Management. RePEc:zbw:fubjbm:68476.

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1
252015CRM technology and KAM performance: The mediating effect of key account-related knowledge. (2015). Sainio, Liisa-Maija ; Salojarvi, Hanna. In: jbm - Journal of Business Market Management. RePEc:zbw:fubjbm:111079.

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1
50 most relevant documents in this series (papers most cited in the last two years)
#YearTitleCited
12012An introduction to the viable systems approach and its contribution to marketing. (2012). Pels, Jaqueline ; Barile, Sergio ; Saviano, Marialuisa ; Polese, Francesco. In: jbm - Journal of Business Market Management. RePEc:zbw:fubjbm:66007.

Full description at Econpapers || Download paper

3
22014Embracing complex causality with the QCA method: An invitation. (2014). Schneider, Martin R. ; Eggert, Andreas. In: jbm - Journal of Business Market Management. RePEc:zbw:fubjbm:96106.

Full description at Econpapers || Download paper

3
32014Optimizing employee engagement with internal communication: A social exchange perspective. (2014). Johnston, Kim ; Lings, Ian ; Karanges, Emma Ruth ; Beatson, Amanda. In: jbm - Journal of Business Market Management. RePEc:zbw:fubjbm:100002.

Full description at Econpapers || Download paper

2
42012A service-based systems view of cultural heritage. (2012). Barile, Sergio ; Montella, Massimo ; Saviano, Marialuisa. In: jbm - Journal of Business Market Management. RePEc:zbw:fubjbm:66006.

Full description at Econpapers || Download paper

2
Citing documents used to compute impact factor:
YearTitle
Recent citations