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Journal of Retailing / Elsevier

Citation Profile [Updated: 2025-11-20 18:08:17]
5 Years H Index
53
Impact Factor (IF)
1.8
5 Years IF
1.58
Data available in this report

[Raw data] [50 most cited papers] [50 most relevant papers] [cites used to compute IF] [Recent citations ][Frequent citing series ] [more data in EconPapers] [trace new citations] [Missing citations? Add them now] [Incorrect content? Let us know]

Main indicators
Raw Data

 

IF AIF CIF IF5 DOC CDO CIT NCI CCU D2Y C2Y D5Y C5Y SC %SC CiY II AII
2008 0 0.47 1.09 0 35 35 1084 38 42 0 0 35 92.1 38 1.09 0.22
2009 0.71 0.46 2 0.71 42 77 1443 154 196 35 25 35 25 138 89.6 40 0.95 0.23
2010 0.64 0.46 0.77 0.64 33 110 946 85 281 77 49 77 49 30 35.3 2 0.06 0.2
2011 0.89 0.51 1.23 0.84 46 156 1217 192 473 75 67 110 92 117 60.9 10 0.22 0.24
2012 0.76 0.5 1.16 0.9 37 193 1016 223 696 79 60 156 140 94 42.2 2 0.05 0.21
2013 0.65 0.54 1.12 0.87 32 225 760 253 949 83 54 193 167 51 20.2 1 0.03 0.24
2014 0.64 0.53 1.22 0.96 39 264 796 323 1272 69 44 190 183 66 20.4 6 0.15 0.22
2015 0.72 0.53 1.59 1.06 40 304 1344 483 1756 71 51 187 198 106 21.9 12 0.3 0.22
2016 1.15 0.5 1.97 1.42 35 339 565 668 2424 79 91 194 275 90 13.5 10 0.29 0.2
2017 1.71 0.52 2.34 1.57 35 374 817 877 3301 75 128 183 288 83 9.5 21 0.6 0.21
2018 1.01 0.53 2.23 1.54 20 394 245 877 4178 70 71 181 278 55 6.3 3 0.15 0.22
2019 1.82 0.54 2.48 1.75 25 419 306 1040 5218 55 100 169 296 74 7.1 4 0.16 0.21
2020 1.27 0.64 3.08 2.34 36 455 446 1403 6621 45 57 155 363 142 10.1 20 0.56 0.3
2021 1.98 0.74 3.59 2.19 46 501 351 1801 8422 61 121 151 331 200 11.1 44 0.96 0.27
2022 2.13 0.74 3.44 2.16 42 543 271 1867 10289 82 175 162 350 223 11.9 20 0.48 0.22
2023 1.81 0.7 2.6 1.85 38 581 124 1511 11800 88 159 169 313 166 11 9 0.24 0.2
2024 1.8 0.82 2 1.58 39 620 30 1242 13042 80 144 187 295 160 12.9 8 0.21 0.24
IF: Two years Impact Factor: C2Y / D2Y
AIF: Average Impact Factor for all series in RePEc in year y
CIF: Cumulative impact factor
IF5: Five years Impact Factor: C5Y / D5Y
DOC: Number of documents published in year y
CDO: Cumulative number of documents published until year y
CIT: Number of citations to papers published in year y
NCI: Number of citations in year y
CCU: Cumulative number of citations to papers published until year y
D2Y: Number of articles published in y-1 plus y-2
C2Y: Cites in y to articles published in y-1 plus y-2
D5Y: Number of articles published in y-1 until y-5
C5Y: Cites in y to articles published in y-1 until y-5
SC: selft citations in y to articles published in y-1 plus y-2
%SC: Percentage of selft citations in y to articles published in y-1 plus y-2
CiY: Cites in year y to documents published in year y
II: Immediacy Index: CiY / Documents.
AII: Average Immediacy Index for series in RePEc in year y
50 most cited documents in this series
#YearTitleCited
12009Customer Experience Creation: Determinants, Dynamics and Management Strategies. (2009). Verhoef, Peter C ; Tsiros, Michael ; Schlesinger, Leonard A ; Lemon, Katherine N ; Parasuraman, A ; Roggeveen, Anne. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:1:p:31-41.

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443
22012Common Method Bias in Marketing: Causes, Mechanisms, and Procedural Remedies. (2012). MacKenzie, Scott B ; Podsakoff, Philip M. In: Journal of Retailing. RePEc:eee:jouret:v:88:y:2012:i:4:p:542-555.

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397
32015From Multi-Channel Retailing to Omni-Channel Retailing. (2015). Kannan, P K ; Verhoef, Peter C ; Inman, Jeffrey J. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:174-181.

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330
42009Customer Experience Management in Retailing: Understanding the Buying Process. (2009). Goodstein, Ronald C ; Price, Robert ; Raghubir, Priya ; Puccinelli, Nancy M ; Grewal, Dhruv ; Stewart, David. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:1:p:15-30.

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273
52010Channel Selection and Coordination in Dual-Channel Supply Chains. (2010). Cai, Gangshu. In: Journal of Retailing. RePEc:eee:jouret:v:86:y:2010:i:1:p:22-36.

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212
62009Customer Experience Management in Retailing: An Organizing Framework. (2009). Kumar, V ; Levy, Michael ; Grewal, Dhruv. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:1:p:1-14.

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209
72008The dynamics of online word-of-mouth and product sales—An empirical investigation of the movie industry. (2008). Duan, Wenjing ; Gu, Bin ; Whinston, Andrew B. In: Journal of Retailing. RePEc:eee:jouret:v:84:y:2008:i:2:p:233-242.

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200
82017The Future of Retailing. (2017). Nordfalt, Jens ; Grewal, Dhruv ; Roggeveen, Anne L. In: Journal of Retailing. RePEc:eee:jouret:v:93:y:2017:i:1:p:1-6.

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191
92013Against the Green: A Multi-method Examination of the Barriers to Green Consumption. (2013). Gleim, Mark R ; Cronin, Joseph J ; Smith, Jeffery S ; Andrews, Demetra. In: Journal of Retailing. RePEc:eee:jouret:v:89:y:2013:i:1:p:44-61.

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182
102012Online Customer Experience in e-Retailing: An empirical model of Antecedents and Outcomes. (2012). Rose, Susan ; Samouel, Phillip ; Hair, Neil ; Clark, Moira. In: Journal of Retailing. RePEc:eee:jouret:v:88:y:2012:i:2:p:308-322.

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159
112008Multichannel Shopper Segments and Their Covariates. (2008). Konu, Umut ; Neslin, Scott A ; Verhoef, Peter C. In: Journal of Retailing. RePEc:eee:jouret:v:84:y:2008:i:4:p:398-413.

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152
122015On the Go: How Mobile Shopping Affects Customer Purchase Behavior. (2015). Wang, Rebecca Jen-Hui ; Krishnamurthi, Lakshman ; Malthouse, Edward C. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:217-234.

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138
132014How Online Product Reviews Affect Retail Sales: A Meta-analysis. (2014). Freling, Traci ; Alhoqail, Saad ; Floyd, Kristopher ; Cho, Hyun Young. In: Journal of Retailing. RePEc:eee:jouret:v:90:y:2014:i:2:p:217-232.

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133
142015Integrating Bricks with Clicks: Retailer-Level and Channel-Level Outcomes of Online–Offline Channel Integration. (2015). Schoegel, Marcus ; Binder, Jochen ; Herhausen, Dennis ; Herrmann, Andreas. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:309-325.

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127
152017Shopper-Facing Retail Technology: A Retailer Adoption Decision Framework Incorporating Shopper Attitudes and Privacy Concerns. (2017). Inman, Jeffrey J ; Nikolova, Hristina. In: Journal of Retailing. RePEc:eee:jouret:v:93:y:2017:i:1:p:7-28.

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124
162010Transaction Cost Economics: The Natural Progression. (2010). Williamson, Oliver E. In: Journal of Retailing. RePEc:eee:jouret:v:86:y:2010:i:3:p:215-226.

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122
172011Born Unequal: A Study of the Helpfulness of User-Generated Product Reviews. (2011). Pan, Yue ; Zhang, Jason Q. In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:4:p:598-612.

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120
182015Unraveling the Personalization Paradox: The Effect of Information Collection and Trust-Building Strategies on Online Advertisement Effectiveness. (2015). Wetzels, Martin ; de Ruyter, KO ; Aguirre, Elizabeth ; Mahr, Dominik ; Grewal, Dhruv. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:1:p:34-49.

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116
192011Innovations in Retail Business Models. (2011). Frambach, Ruud T ; Singh, Jagdip ; Bridges, Cheryl ; Rangaswamy, Arvind ; Sorescu, Alina. In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:s1:p:s3-s16.

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114
202013Revisiting the Satisfaction–Loyalty Relationship: Empirical Generalizations and Directions for Future Research. (2013). Kumar, V ; Ganesh, Jaishankar ; Pozza, Ilaria Dalla. In: Journal of Retailing. RePEc:eee:jouret:v:89:y:2013:i:3:p:246-262.

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105
212015The Impact of Cross-Channel Integration on Retailers’ Sales Growth. (2015). Li, LI ; Cao, Lanlan. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:198-216.

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95
222011Innovations in Shopper Marketing: Current Insights and Future Research Issues. (2011). Shankar, Venkatesh ; Rizley, Ross ; Mantrala, Murali ; Inman, Jeffrey J ; Kelley, Eileen. In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:s1:p:s29-s42.

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94
232014The Role of the Beneficiary in Willingness to Pay for Socially Responsible Products: A Meta-analysis. (2014). Tully, Stephanie M ; Winer, Russell S. In: Journal of Retailing. RePEc:eee:jouret:v:90:y:2014:i:2:p:255-274.

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94
242011Retail Luxury Strategy: Assembling Charisma through Art and Magic. (2011). Arnould, Eric ; Dion, Delphine. In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:4:p:502-520.

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91
252009Communication and Promotion Decisions in Retailing: A Review and Directions for Future Research. (2009). Shankar, Venkatesh ; Donthu, Naveen ; Ailawadi, Kusum L ; Beauchamp, J P ; Gauri, Dinesh K. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:1:p:42-55.

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91
262017The Role of Big Data and Predictive Analytics in Retailing. (2017). Voleti, Sudhir ; Kopalle, Praveen ; Gangwar, Manish ; Bradlow, Eric T. In: Journal of Retailing. RePEc:eee:jouret:v:93:y:2017:i:1:p:79-95.

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89
272009Why is Assortment Planning so Difficult for Retailers? A Framework and Research Agenda. (2009). Mantrala, Murali K ; Levy, Michael ; Fox, Edward J ; Shah, Denish ; Dankworth, Bill ; Kahn, Barbara E ; Gaidarev, Peter. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:1:p:71-83.

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87
282015Perceived customer showrooming behavior and the effect on retail salesperson self-efficacy and performance. (2015). Baker, Thomas L ; Beitelspacher, Lauren Skinner ; Ogilvie, Jessica ; Bachrach, Daniel G ; Rapp, Adam. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:358-369.

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85
292015The Impact of the Multi-channel Retail Mix on Online Store Choice: Does Online Experience Matter?. (2015). Lamey, Lien ; Melis, Kristina ; Campo, Katia ; Breugelmans, Els. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:272-288.

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83
302010A Second-hand Shoppers’ Motivation Scale: Antecedents, Consequences, and Implications for Retailers. (2010). Roux, Dominique ; Guiot, Denis. In: Journal of Retailing. RePEc:eee:jouret:v:86:y:2010:i:4:p:355-371.

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81
312009Supply Chain Management and Retailer Performance: Emerging Trends, Issues, and Implications for Research and Practice. (2009). Ganesan, Shankar ; Jap, Sandy ; Palmatier, Robert W ; George, Morris ; Weitz, Barton. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:1:p:84-94.

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79
322015Building With Bricks and Mortar: The Revenue Impact of Opening Physical Stores in a Multichannel Environment. (2015). Neslin, Scott A ; Pauwels, Koen. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:182-197.

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75
332011Innovations in Retail Pricing and Promotions. (2011). Kopalle, Praveen ; Ailawadi, Kusum L ; Hall, Kevin ; Robertson, Jane R ; Gauri, Dinesh ; Grewal, Dhruv. In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:s1:p:s43-s52.

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73
342008A Meta-Analysis of Relationships Linking Employee Satisfaction to Customer Responses. (2008). Brown, Steven P ; Lam, Son K. In: Journal of Retailing. RePEc:eee:jouret:v:84:y:2008:i:3:p:243-255.

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69
352017Managing Multi- and Omni-Channel Distribution: Metrics and Research Directions. (2017). Farris, Paul W ; Ailawadi, Kusum L. In: Journal of Retailing. RePEc:eee:jouret:v:93:y:2017:i:1:p:120-135.

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69
362009Dysfunctional Customer Behavior Severity: An Empirical Examination. (2009). Harris, Lloyd C ; Reynolds, Kate L. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:3:p:321-335.

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65
372010Online Shopper Motivations, and e-Store Attributes: An Examination of Online Patronage Behavior and Shopper Typologies. (2010). Pomirleanu, Nadia ; Luckett, Michael ; Reynolds, Kristy E ; Ganesh, Jaishankar. In: Journal of Retailing. RePEc:eee:jouret:v:86:y:2010:i:1:p:106-115.

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65
382015The Impact of Different Touchpoints on Brand Consideration. (2015). Baxendale, Shane ; Wilson, Hugh N ; MacDonald, Emma K. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:235-253.

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64
392015The Importance of Trust for Personalized Online Advertising. (2015). Eisenbeiss, Maik ; Bleier, Alexander. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:3:p:390-409.

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64
402015Drivers of and Barriers to Organic Purchase Behavior. (2015). Verhoef, Peter C ; van Doorn, Jenny. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:3:p:436-450.

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63
412016The Effect of Return Policy Leniency on Consumer Purchase and Return Decisions: A Meta-analytic Review. (2016). Freling, Ryan ; Janakiraman, Narayan ; Syrdal, Holly A. In: Journal of Retailing. RePEc:eee:jouret:v:92:y:2016:i:2:p:226-235.

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62
422013The Impact of a Flagship vs. a Brand Store on Brand Attitude, Brand Attachment and Brand Equity. (2013). Dolbec, Pierre-Yann ; Chebat, Jean-Charles. In: Journal of Retailing. RePEc:eee:jouret:v:89:y:2013:i:4:p:460-466.

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60
432011Assessing the Self-service Technology Encounters: Development and Validation of SSTQUAL Scale. (2011). Hsieh, Pei-Ling ; Lin, Jiun-Sheng Chris. In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:2:p:194-206.

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59
442012Understanding the Influence of Cues from Other Customers in the Service Experience: A Scale Development and Validation. (2012). Baker, Julie ; Brocato, Deanne E ; Voorhees, Clay M. In: Journal of Retailing. RePEc:eee:jouret:v:88:y:2012:i:3:p:384-398.

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59
452011Aesthetics and the online shopping environment: Understanding consumer responses. (2011). Wang, Yongjian ; Minor, Michael S ; Wei, Jie. In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:1:p:46-58.

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59
462019Let Me Imagine That for You: Transforming the Retail Frontline Through Augmenting Customer Mental Imagery Ability. (2019). Chylinski, Mathew ; de Ruyter, KO ; Heller, Jonas ; Mahr, Dominik ; Keeling, Debbie I. In: Journal of Retailing. RePEc:eee:jouret:v:95:y:2019:i:2:p:94-114.

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58
472008Rapport-Building Behaviors Used by Retail Employees. (2008). Gwinner, Kevin P ; Gremler, Dwayne D. In: Journal of Retailing. RePEc:eee:jouret:v:84:y:2008:i:3:p:308-324.

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57
482021How artificial intelligence will affect the future of retailing. (2021). Schneider, Matthew J ; Jung, Hyun Seok ; Hawkins, Gary ; Hegde, Dinesh R ; Grewal, Dhruv ; Guha, Abhijit ; Moustafa, Rida ; Kopalle, Praveen K ; Haenlein, Michael. In: Journal of Retailing. RePEc:eee:jouret:v:97:y:2021:i:1:p:28-41.

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56
492019Antecedents and Consequences of Customer Satisfaction: Do They Differ Across Online and Offline Purchases?. (2019). Zhang, Yufei ; Sharma, Pratyush Nidhi ; Tomas, G ; Morgeson, Forrest V. In: Journal of Retailing. RePEc:eee:jouret:v:95:y:2019:i:1:p:10-23.

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56
502018Testing Retail Marketing-Mix Effects on Patronage: A Meta-Analysis. (2018). Blut, Markus ; Teller, Christoph ; Floh, Arne. In: Journal of Retailing. RePEc:eee:jouret:v:94:y:2018:i:2:p:113-135.

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56
50 most relevant documents in this series (papers most cited in the last two years)
#YearTitleCited
12012Common Method Bias in Marketing: Causes, Mechanisms, and Procedural Remedies. (2012). MacKenzie, Scott B ; Podsakoff, Philip M. In: Journal of Retailing. RePEc:eee:jouret:v:88:y:2012:i:4:p:542-555.

Full description at Econpapers || Download paper

179
22009Customer Experience Creation: Determinants, Dynamics and Management Strategies. (2009). Verhoef, Peter C ; Tsiros, Michael ; Schlesinger, Leonard A ; Lemon, Katherine N ; Parasuraman, A ; Roggeveen, Anne. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:1:p:31-41.

Full description at Econpapers || Download paper

78
32010Channel Selection and Coordination in Dual-Channel Supply Chains. (2010). Cai, Gangshu. In: Journal of Retailing. RePEc:eee:jouret:v:86:y:2010:i:1:p:22-36.

Full description at Econpapers || Download paper

48
42013Against the Green: A Multi-method Examination of the Barriers to Green Consumption. (2013). Gleim, Mark R ; Cronin, Joseph J ; Smith, Jeffery S ; Andrews, Demetra. In: Journal of Retailing. RePEc:eee:jouret:v:89:y:2013:i:1:p:44-61.

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48
52023The merchants of meta: A research agenda to understand the future of retailing in the metaverse. (2023). Welden, Roman ; Haenlein, Michael ; Yoo, Kiwoong ; Hewett, Kelly. In: Journal of Retailing. RePEc:eee:jouret:v:99:y:2023:i:2:p:173-192.

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46
62011Born Unequal: A Study of the Helpfulness of User-Generated Product Reviews. (2011). Pan, Yue ; Zhang, Jason Q. In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:4:p:598-612.

Full description at Econpapers || Download paper

41
72015From Multi-Channel Retailing to Omni-Channel Retailing. (2015). Kannan, P K ; Verhoef, Peter C ; Inman, Jeffrey J. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:174-181.

Full description at Econpapers || Download paper

40
82015Unraveling the Personalization Paradox: The Effect of Information Collection and Trust-Building Strategies on Online Advertisement Effectiveness. (2015). Wetzels, Martin ; de Ruyter, KO ; Aguirre, Elizabeth ; Mahr, Dominik ; Grewal, Dhruv. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:1:p:34-49.

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37
92021How artificial intelligence will affect the future of retailing. (2021). Schneider, Matthew J ; Jung, Hyun Seok ; Hawkins, Gary ; Hegde, Dinesh R ; Grewal, Dhruv ; Guha, Abhijit ; Moustafa, Rida ; Kopalle, Praveen K ; Haenlein, Michael. In: Journal of Retailing. RePEc:eee:jouret:v:97:y:2021:i:1:p:28-41.

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35
102021Evolution of retail formats: Past, present, and future. (2021). Howerton, Eric ; Fox, Edward ; Gauri, Dinesh K ; Ratchford, Brian ; Bhatnagar, Amit ; Pandey, Aashish ; Carr, Stephen ; Jindal, Rupinder P ; Navallo, Jonathan R ; Fogarty, John. In: Journal of Retailing. RePEc:eee:jouret:v:97:y:2021:i:1:p:42-61.

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35
112014How Online Product Reviews Affect Retail Sales: A Meta-analysis. (2014). Freling, Traci ; Alhoqail, Saad ; Floyd, Kristopher ; Cho, Hyun Young. In: Journal of Retailing. RePEc:eee:jouret:v:90:y:2014:i:2:p:217-232.

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33
122009Customer Experience Management in Retailing: Understanding the Buying Process. (2009). Goodstein, Ronald C ; Price, Robert ; Raghubir, Priya ; Puccinelli, Nancy M ; Grewal, Dhruv ; Stewart, David. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:1:p:15-30.

Full description at Econpapers || Download paper

32
132019Antecedents and Consequences of Customer Satisfaction: Do They Differ Across Online and Offline Purchases?. (2019). Zhang, Yufei ; Sharma, Pratyush Nidhi ; Tomas, G ; Morgeson, Forrest V. In: Journal of Retailing. RePEc:eee:jouret:v:95:y:2019:i:1:p:10-23.

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30
142020Understanding Retail Experiences and Customer Journey Management. (2020). Grewal, Dhruv ; Roggeveen, Anne L. In: Journal of Retailing. RePEc:eee:jouret:v:96:y:2020:i:1:p:3-8.

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29
152017Shopper-Facing Retail Technology: A Retailer Adoption Decision Framework Incorporating Shopper Attitudes and Privacy Concerns. (2017). Inman, Jeffrey J ; Nikolova, Hristina. In: Journal of Retailing. RePEc:eee:jouret:v:93:y:2017:i:1:p:7-28.

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29
162020Social Influence in the Retail Context: A Contemporary Review of the Literature. (2020). Argo, Jennifer J ; Dahl, Darren W. In: Journal of Retailing. RePEc:eee:jouret:v:96:y:2020:i:1:p:25-39.

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28
172022Online and offline retailing: What we know and directions for future research. (2022). Soysal, Gonca ; Gauri, Dinesh K ; Ratchford, Brian ; Zentner, Alejandro. In: Journal of Retailing. RePEc:eee:jouret:v:98:y:2022:i:1:p:152-177.

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27
182021The Future of Private Labels: Towards a Smart Private Label Strategy. (2021). Jervis, Suzanne ; Smith, Ronn J ; Bachtel, Robert C ; Sethuraman, Raj ; Gielens, Katrijn ; Namin, Aidin. In: Journal of Retailing. RePEc:eee:jouret:v:97:y:2021:i:1:p:99-115.

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27
192015The Impact of Cross-Channel Integration on Retailers’ Sales Growth. (2015). Li, LI ; Cao, Lanlan. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:198-216.

Full description at Econpapers || Download paper

26
202012Online Customer Experience in e-Retailing: An empirical model of Antecedents and Outcomes. (2012). Rose, Susan ; Samouel, Phillip ; Hair, Neil ; Clark, Moira. In: Journal of Retailing. RePEc:eee:jouret:v:88:y:2012:i:2:p:308-322.

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26
212021How Technology is Changing Retail. (2021). Waddoups, Rand ; Setia, Pankaj ; Kalyanam, Kirthi ; Bull, J S ; Hennessey, John ; Golmohammadi, Alireza ; Shankar, Venkatesh ; Douglass, Tom ; Tirunillai, Seshadri. In: Journal of Retailing. RePEc:eee:jouret:v:97:y:2021:i:1:p:13-27.

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25
222020Culture and the Consumer Journey. (2020). Shavitt, Sharon ; Barnes, Aaron J. In: Journal of Retailing. RePEc:eee:jouret:v:96:y:2020:i:1:p:40-54.

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24
232022A Framework for Collaborative Artificial Intelligence in Marketing. (2022). Rust, Roland T ; Huang, Ming-Hui. In: Journal of Retailing. RePEc:eee:jouret:v:98:y:2022:i:2:p:209-223.

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23
242015The Importance of Trust for Personalized Online Advertising. (2015). Eisenbeiss, Maik ; Bleier, Alexander. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:3:p:390-409.

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23
252020The DAST Framework for Retail Atmospherics: The Impact of In- and Out-of-Store Retail Journey Touchpoints on the Customer Experience. (2020). Schweiger, Elisa B ; Grewal, Dhruv ; Roggeveen, Anne L. In: Journal of Retailing. RePEc:eee:jouret:v:96:y:2020:i:1:p:128-137.

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23
262015On the Go: How Mobile Shopping Affects Customer Purchase Behavior. (2015). Wang, Rebecca Jen-Hui ; Krishnamurthi, Lakshman ; Malthouse, Edward C. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:217-234.

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23
272019Let Me Imagine That for You: Transforming the Retail Frontline Through Augmenting Customer Mental Imagery Ability. (2019). Chylinski, Mathew ; de Ruyter, KO ; Heller, Jonas ; Mahr, Dominik ; Keeling, Debbie I. In: Journal of Retailing. RePEc:eee:jouret:v:95:y:2019:i:2:p:94-114.

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22
282019Loyalty Formation for Different Customer Journey Segments. (2019). Rudolph, Thomas ; Verhoef, Peter C ; Emrich, Oliver ; Kleinlercher, Kristina ; Herhausen, Dennis. In: Journal of Retailing. RePEc:eee:jouret:v:95:y:2019:i:3:p:9-29.

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21
292009Customer Experience Management in Retailing: An Organizing Framework. (2009). Kumar, V ; Levy, Michael ; Grewal, Dhruv. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:1:p:1-14.

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21
302010Transaction Cost Economics: The Natural Progression. (2010). Williamson, Oliver E. In: Journal of Retailing. RePEc:eee:jouret:v:86:y:2010:i:3:p:215-226.

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21
312022Perceived Omnichannel Customer Experience (OCX): Concept, measurement, and impact. (2022). Rahman, Syed Mahmudur ; Gudergan, Siegfried P ; Wetzels, Martin ; Carlson, Jamie ; Grewal, Dhruv. In: Journal of Retailing. RePEc:eee:jouret:v:98:y:2022:i:4:p:611-632.

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21
322015Integrating Bricks with Clicks: Retailer-Level and Channel-Level Outcomes of Online–Offline Channel Integration. (2015). Schoegel, Marcus ; Binder, Jochen ; Herhausen, Dennis ; Herrmann, Andreas. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:309-325.

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20
332017Managing Multi- and Omni-Channel Distribution: Metrics and Research Directions. (2017). Farris, Paul W ; Ailawadi, Kusum L. In: Journal of Retailing. RePEc:eee:jouret:v:93:y:2017:i:1:p:120-135.

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20
342017The Future of Retailing. (2017). Nordfalt, Jens ; Grewal, Dhruv ; Roggeveen, Anne L. In: Journal of Retailing. RePEc:eee:jouret:v:93:y:2017:i:1:p:1-6.

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19
352016E-Service Quality: Development of a Hierarchical Model. (2016). Blut, Markus. In: Journal of Retailing. RePEc:eee:jouret:v:92:y:2016:i:4:p:500-517.

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19
362008Multichannel Shopper Segments and Their Covariates. (2008). Konu, Umut ; Neslin, Scott A ; Verhoef, Peter C. In: Journal of Retailing. RePEc:eee:jouret:v:84:y:2008:i:4:p:398-413.

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19
372016The Effect of Return Policy Leniency on Consumer Purchase and Return Decisions: A Meta-analytic Review. (2016). Freling, Ryan ; Janakiraman, Narayan ; Syrdal, Holly A. In: Journal of Retailing. RePEc:eee:jouret:v:92:y:2016:i:2:p:226-235.

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19
382017Enhancing Customer Engagement Through Consciousness. (2017). Sisodia, Rajendra ; Nordfalt, Jens ; Grewal, Dhruv ; Roggeveen, Anne L. In: Journal of Retailing. RePEc:eee:jouret:v:93:y:2017:i:1:p:55-64.

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19
392022The omnichannel continuum: Integrating online and offline channels along the customer journey. (2022). Neslin, Scott A. In: Journal of Retailing. RePEc:eee:jouret:v:98:y:2022:i:1:p:111-132.

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18
402020Autonomous Shopping Systems: Identifying and Overcoming Barriers to Consumer Adoption. (2020). Johar, Gita Venkataramani ; de Bellis, Emanuel. In: Journal of Retailing. RePEc:eee:jouret:v:96:y:2020:i:1:p:74-87.

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18
412016Feeling Close From Afar: The Role of Psychological Distance in Offsetting Distrust in Unfamiliar Online Retailers. (2016). Benedicktus, Ray L ; Darke, Peter R ; Brady, Michael K ; Wilson, Andrew E. In: Journal of Retailing. RePEc:eee:jouret:v:92:y:2016:i:3:p:287-299.

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17
422017The Role of Big Data and Predictive Analytics in Retailing. (2017). Voleti, Sudhir ; Kopalle, Praveen ; Gangwar, Manish ; Bradlow, Eric T. In: Journal of Retailing. RePEc:eee:jouret:v:93:y:2017:i:1:p:79-95.

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17
432014The Role of the Beneficiary in Willingness to Pay for Socially Responsible Products: A Meta-analysis. (2014). Tully, Stephanie M ; Winer, Russell S. In: Journal of Retailing. RePEc:eee:jouret:v:90:y:2014:i:2:p:255-274.

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17
442011When Shelf-Based Scarcity Impacts Consumer Preferences. (2011). Parker, Jeffrey R ; Lehmann, Donald R. In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:2:p:142-155.

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17
452015The Impact of the Multi-channel Retail Mix on Online Store Choice: Does Online Experience Matter?. (2015). Lamey, Lien ; Melis, Kristina ; Campo, Katia ; Breugelmans, Els. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:272-288.

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17
462020Political Identity and the Consumer Journey: A Research Review. (2020). Mittal, Vikas ; Jung, Jihye. In: Journal of Retailing. RePEc:eee:jouret:v:96:y:2020:i:1:p:55-73.

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17
472010A Second-hand Shoppers’ Motivation Scale: Antecedents, Consequences, and Implications for Retailers. (2010). Roux, Dominique ; Guiot, Denis. In: Journal of Retailing. RePEc:eee:jouret:v:86:y:2010:i:4:p:355-371.

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16
482021Strategizing Retailing in the New Technology Era. (2021). Sethuraman, Raj ; Gauri, Dinesh K ; Grewal, Dhruv ; Roggeveen, Anne L. In: Journal of Retailing. RePEc:eee:jouret:v:97:y:2021:i:1:p:6-12.

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16
492016To Keep or Not to Keep: Effects of Online Customer Reviews on Product Returns. (2016). Wiesel, Thorsten ; Gensler, Sonja ; Minnema, Alec. In: Journal of Retailing. RePEc:eee:jouret:v:92:y:2016:i:3:p:253-267.

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16
502018Testing Retail Marketing-Mix Effects on Patronage: A Meta-Analysis. (2018). Blut, Markus ; Teller, Christoph ; Floh, Arne. In: Journal of Retailing. RePEc:eee:jouret:v:94:y:2018:i:2:p:113-135.

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16
Citing documents used to compute impact factor: 144
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2024From the store to the kitchen: Herbal scents drive wholesome food choice. (2024). Kapitan, Sommer ; Phillips, Megan ; Rush, Elaine. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:81:y:2024:i:c:s0969698924002558.

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2024Unlocking the Potential of Web Data for Retailing Research. (2024). Guyt, Jonne Y ; Boegershausen, Johannes ; Datta, Hannes. In: Journal of Retailing. RePEc:eee:jouret:v:100:y:2024:i:1:p:130-147.

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2024On your marks, headset, go! Understanding the building blocks of metaverse realms. (2024). Kietzmann, Jan ; McCarthy, Ian P ; Keegan, Brendan James ; Canhoto, Ana Isabel. In: Business Horizons. RePEc:eee:bushor:v:67:y:2024:i:1:p:107-119.

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2024Metaverse integration challenges: An in-depth ISM and MICMAC analysis. (2024). Mkedder, Nadjim ; Das, Manish. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:77:y:2024:i:c:s0969698923004356.

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2024Metaverse retail: Pioneering research avenues for tomorrows marketplace. (2024). Klaus, Phil ; Manthiou, Aikaterini. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:78:y:2024:i:c:s096969892400078x.

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2024The impact of the metaverse on e-commerce business models – A delphi-based scenario study. (2024). Spinler, Stefan ; Buchel, Hendrik. In: Technology in Society. RePEc:eee:teinso:v:76:y:2024:i:c:s0160791x24000137.

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2024Digital economy, data resources and enterprise green technology innovation: Evidence from A-listed Chinese Firms. (2024). Ge, Yuanqin ; Xia, Yifan ; Wang, Tongyu. In: Resources Policy. RePEc:eee:jrpoli:v:92:y:2024:i:c:s0301420724004021.

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2024The role of embodiment, experience, and self-image expression in creating continuance intention in the metaverse. (2024). Dwivedi, Yogesh K ; de Bock, Koen W ; Balakrishnan, Janarthanan ; Mishra, Anubhav ; Al-Busaidi, Adil S. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:203:y:2024:i:c:s0040162524001987.

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2024Consumers continuance intention towards metaverse-based virtual stores: A multi-study perspective. (2024). Rana, Nripendra P ; Chakraborty, Debarun ; Polisetty, Aruna. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:203:y:2024:i:c:s0040162524002014.

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2024Reflections of public perception of Russia-Ukraine conflict and Metaverse on the financial outlook of Metaverse coins: Fresh evidence from Reddit sentiment analysis. (2024). Garcia-Rubio, Noelia ; Gamez, Matias ; Ghosh, Indranil ; Alfaro-Cortes, Esteban. In: International Review of Financial Analysis. RePEc:eee:finana:v:93:y:2024:i:c:s1057521924001479.

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2024Guest editorial: A blockchain-based approach to marketing in the sharing economy. (2024). Dwivedi, Yogesh K ; Brashear, Thomas G ; Tan, Teck Ming ; Ooi, Keng-Boon ; Salo, Jari. In: Journal of Business Research. RePEc:eee:jbrese:v:177:y:2024:i:c:s0148296324001437.

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2024Consumers’ responses to metaverse ads: The roles of hedonic versus utilitarian appeal and the moderating role of need for touch. (2024). Kim, Yunju ; Lee, Hee Jun. In: Journal of Business Research. RePEc:eee:jbrese:v:179:y:2024:i:c:s0148296324001814.

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2024Retailing in the metaverse: A framework of managerial considerations for success. (2024). Rudolph, Thomas ; Eggenschwiler, Matthias ; Linzmajer, Marc ; Roggeveen, Anne L. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:79:y:2024:i:c:s0969698924000870.

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2024Nitty-gritties of customer experience in metaverse retailing. (2024). Agarwal, Vaishali ; Alzeiby, Ebtesam Abdullah ; Khalil, Ashraf ; Mehrotra, Ankit. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:79:y:2024:i:c:s0969698924001723.

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2024How the metaverse influences marketing and competitive advantage of retailers: predictions and key marketing research priorities. (2024). Bruni, Roberto ; Mladenovi, Duan ; Colamatteo, Annarita. In: Electronic Commerce Research. RePEc:spr:elcore:v:24:y:2024:i:2:d:10.1007_s10660-023-09779-1.

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2024The adoption of metaverse in the retail industry and its impact on sustainable competitive advantage: moderating impact of sustainability commitment. (2024). Ooi, Keng Boon ; Nilashi, Mehrbakhsh ; Abumalloh, Rabab Ali ; Dwivedi, Yogesh K ; Hughes, Laurie ; Cham, Tat-Huei ; Wei-Han, Garry. In: Annals of Operations Research. RePEc:spr:annopr:v:342:y:2024:i:1:d:10.1007_s10479-023-05608-8.

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2024The impact of the metaverse on the future business of professional football clubs – A prospective study. (2024). Beiderbeck, Daniel ; von der Gracht, Heiko A ; Schmidt, Sascha L ; Heidemann, Gerrit. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:208:y:2024:i:c:s004016252400369x.

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2024Omnichannel operations in the automotive aftermarket: Consumer reactions to various strategies. (2024). Liu, Yaoqi ; Zhang, Qianjun. In: Technology in Society. RePEc:eee:teinso:v:78:y:2024:i:c:s0160791x24002252.

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2024Crafting user experiences in the metaverse: A design science study. (2024). Dwivedi, Yogesh K ; Kar, Arpan Kumar ; Gaur, Aakanksha ; Gandhi, Mohina. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:209:y:2024:i:c:s0040162524005572.

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2024Is the future of the metaverse bleak or bright? Role of realism, facilitators, and inhibitors in metaverse adoption. (2024). Basahel, Sarah ; Shahzad, Khuram ; Zafar, Abaid Ullah ; Ashfaq, Muhammad. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:209:y:2024:i:c:s0040162524005663.

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2024Advertising in the metaverse and its implications for brands and society: A multi-stakeholder perspective. (2024). Sarna, Nikodem ; Doligalski, Tymoteusz ; Koles, Bernadett ; Siejka, Aneta ; Kozielski, Robert. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:209:y:2024:i:c:s0040162524006309.

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2024Healthy shopping dynamics: The healthiness of sequential grocery choices. (2024). , Tammo ; Holtrop, Niels ; van der Heide, Martine T ; van Ittersum, Koert ; van Doorn, Jenny. In: Journal of Retailing. RePEc:eee:jouret:v:100:y:2024:i:1:p:24-40.

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2024Deciphering technological contributions of visibility and interactivity to website atmospheric and customer stickiness in AI-driven websites: The pivotal function of online flow state. (2024). Ruan, Yang ; Zhang, Kaige ; Pang, Hua. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:78:y:2024:i:c:s0969698924000912.

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2024Determinants of the continuance use of smart shopping carts: Findings from PLS-SEM and NCA. (2024). Jasim, Mohamed K. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:81:y:2024:i:c:s0969698924003345.

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2024Dynamic strategic marketing planning: The paradox of concurrently reconfiguring and implementing strategic marketing planning. (2024). Zheng, Yuyan ; Theoharakis, Vasilis ; Zhang, Long. In: Journal of Business Research. RePEc:eee:jbrese:v:174:y:2024:i:c:s0148296324000298.

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2024Household and retail panel data in retailing research: Time for a renaissance?. (2024). Dekimpe, Marnik G ; van Heerde, Harald J. In: Journal of Retailing. RePEc:eee:jouret:v:100:y:2024:i:1:p:104-113.

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2024Mobile platform expansion: How does it affect the incumbent food delivery app and other sales channels?. (2024). de Haan, Evert ; Bijmolt, Tammo ; Zhang, Sha ; Liu, Wei. In: Journal of Retailing. RePEc:eee:jouret:v:100:y:2024:i:3:p:422-438.

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2024Drivers and outcomes of a shopper-retailers app relationship. (2024). el Hedhli, Kamel ; Becheur, Imene ; Alnawas, Ibrahim ; Zourrig, Haithem ; Abu, Allam K. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:81:y:2024:i:c:s0969698924002984.

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2024Less cash, more splash? A meta-analysis on the cashless effect. (2024). , Arvid ; Belli, Alex ; Schomburgk, Lachlan. In: Journal of Retailing. RePEc:eee:jouret:v:100:y:2024:i:3:p:382-403.

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2024Impact of spirituality, culture, behaviour on sustainable consumption intentions. (2024). Sharma, Ruchika ; Saxena, Noopur. In: Sustainable Development. RePEc:wly:sustdv:v:32:y:2024:i:3:p:2724-2740.

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2024Customer experience orientation: Conceptual model, propositions, and research directions. (2024). Arkadan, Farah ; MacDonald, Emma K ; Wilson, Hugh N. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:52:y:2024:i:6:d:10.1007_s11747-024-01031-y.

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2024Customer inspiration in retailing: The role of perceived novelty and customer loyalty across offline and online channels. (2024). Frasquet, Marta ; Ieva, Marco ; Moll-Descals, Alejandro. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:76:y:2024:i:c:s0969698923003430.

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2024Power of agglomeration on electronic word€“of€“mouth in the restaurant industry: Exploring the moderation role of review quality difference. (2024). Kim, Yang Hee ; Roh, Taewoo ; Lee, Minwoo. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:78:y:2024:i:c:s0969698924000559.

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2024Browsing the Aisles or Browsing the App? How Online Grocery Shopping is Changing What We Buy. (2024). Chintala, Sai Chand ; Yang, Nathan ; Liaukonyt, Jra. In: Marketing Science. RePEc:inm:ormksc:v:43:y:2024:i:3:p:506-522.

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2024Understanding shoppers€™ cross-channel analysis of influencing factors of online and offline channels: Evidence from clothing product. (2024). Wang, Jixiao. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:81:y:2024:i:c:s0969698924002960.

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2024Channel preferences: Unveiling omnichannel behavior in sports and leisure product purchases. (2024). Akos, Nagy ; Ildiko, Kemeny ; Krisztian, Szucs. In: Management & Marketing. RePEc:vrs:manmar:v:19:y:2024:i:4:p:667-691:n:1005.

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2024Explaining physical retail store closures in digital times. (2024). Marchand, Andr ; Kupfer, Ann-Kristin ; Hennig-Thurau, Thorsten. In: Journal of Retailing. RePEc:eee:jouret:v:100:y:2024:i:4:p:512-531.

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2024Contracting and advertising for e-commerce platforms with private-effectiveness information. (2024). Hou, Pengwen ; Wang, Jun ; Yuan, Nan ; Peng, Shuxia. In: Transportation Research Part E: Logistics and Transportation Review. RePEc:eee:transe:v:192:y:2024:i:c:s1366554524003995.

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2024The Impact of Blockchain on Logistics and Supply Chain Management: A Review. (2024). White, Tim M ; Coleman, Claire G ; Carey, Richard. In: Journal of Procurement and Supply Chain Management. RePEc:cjk:ojpscm:v:3:y:2024:i:1:p:1-11:id:235.

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2024Food miles on the shelves: the share of local food products in the Hungarian retail sector. (2024). Olah, Judit ; Popp, Jozsef ; Kasza, Gyula ; Posa, Enik ; Szakos, David ; Lakner, Zoltan ; Nugraha, Widya Satya ; Fekete, Laszlo. In: Agricultural and Food Economics. RePEc:spr:agfoec:v:12:y:2024:i:1:d:10.1186_s40100-024-00297-8.

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2024Healthy foods, healthy sales? Cross-category effects of a loyalty program promoting sales of fruit and vegetables. (2024). Gorton, Matthew ; Brei, Ruica ; Panzone, Luca A ; Tocco, Barbara. In: Journal of Retailing. RePEc:eee:jouret:v:100:y:2024:i:1:p:85-103.

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2024Assessing the effectiveness of OTT services, branded apps, and gamified loyalty giveaways on mobile customer churn in the telecom industry: A machine-learning approach. (2024). Cagliyor, Sendi ; Kirgiz, Omer Bugra ; Kiygi-Calli, Meltem ; el Oraiby, Maryam. In: Telecommunications Policy. RePEc:eee:telpol:v:48:y:2024:i:8:s0308596124001137.

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2024Quantifying the short- and long-term effects of promotional incentives in a loyalty program: Evidence from birthday rewards in a large retail company. (2024). Hoshino, Takahiro ; Nishio, Kazuki. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:81:y:2024:i:c:s0969698924002534.

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2024Predicting and optimizing marketing performance in dynamic markets. (2024). Paetz, Friederike ; Wagner, Udo ; Wedel, Michel ; Guhl, Daniel. In: OR Spectrum: Quantitative Approaches in Management. RePEc:spr:orspec:v:46:y:2024:i:1:d:10.1007_s00291-024-00755-1.

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2024From clicks to consequences: a multi-method review of online grocery shopping. (2024). Kumar, Satish ; Pandey, Nitesh ; Martinez, Luisa M ; Shroff, Arvind. In: Electronic Commerce Research. RePEc:spr:elcore:v:24:y:2024:i:2:d:10.1007_s10660-023-09761-x.

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2024Choose a mobile application or mobile website? Different effects of mobile channels on direct and indirect sales. (2024). Zhang, Xueting ; Cao, Xia ; Wang, Feng. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:81:y:2024:i:c:s0969698924003564.

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2024Consumer Citizenship Behavior in Online/Offline Shopping Contexts: Differential Impact of Consumer Perceived Value and Perceived Corporate Social Responsibility. (2024). Du, Yuxuan ; Shen, Qiulian ; Huang, Jingxian. In: Sustainability. RePEc:gam:jsusta:v:16:y:2024:i:7:p:2968-:d:1369223.

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2024The impact of sales effort on a dual-channel dynamical system under a price-sensitive stochastic demand. (2024). Yang, Liu ; Thangavelu, Lakshmi ; Sangal, Isha ; Sarkar, Biswajit ; Dey, Bikash Koli ; Datta, Alotosh ; Sardar, Suman Kalyan ; Fan, Shu-Kai S. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:76:y:2024:i:c:s0969698923003120.

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2024From redesign to revenue: Measuring the effects of servicescape remodeling on customer lifetime value. (2024). Valentini, Tony ; Castran, Herbert ; Roederer, Claire. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:77:y:2024:i:c:s0969698923004320.

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2024Shopping mall detachment: Why do some consumers avoid malls?. (2024). Mitchell, Vince ; Gilboa, Shaked ; Vilnai-Yavetz, Iris. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:78:y:2024:i:c:s0969698924000365.

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2024Tricks of the trade: Understanding and utilizing influencer tactics to improve retailer performance. (2024). Rosengren, Sara ; Farrell, Justine Rapp ; Campbell, Colin. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:79:y:2024:i:c:s096969892400153x.

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2024Consumer uptake of energy-efficient appliances in Indias online marketplace: An electronic word-of-mouth (eWOM) process model. (2024). Dash, Raj ; Bhattacharjee, Biplab. In: Utilities Policy. RePEc:eee:juipol:v:88:y:2024:i:c:s0957178724000432.

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2024Online shopping: How can algorithm performance expectancy enhance impulse buying?. (2024). Gallin, Steffie ; Portes, Audrey. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:81:y:2024:i:c:s0969698924002844.

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2024The faster, the better? The impact of short delivery times on product returns in online retailing. (2024). Landwehr, Jan R ; Masuch, Simon ; Thiesse, Frdric ; Flath, Christoph M. In: Journal of Retailing. RePEc:eee:jouret:v:100:y:2024:i:3:p:475-485.

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2024The optimal product-line selling mode in online platforms. (2024). Wei, Hang ; Tian, Lin ; Qin, Xuelian ; Huang, Jian. In: Journal of Retailing. RePEc:eee:jouret:v:100:y:2024:i:3:p:486-505.

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2024The effects of buy now, pay later (BNPL) on customers’ online purchase behavior. (2024). Salo, Jari ; Kumar, Ashish ; Bezawada, Ram. In: Journal of Retailing. RePEc:eee:jouret:v:100:y:2024:i:4:p:602-617.

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2024Retail mix instruments influencing customer perceived value and customer engagement: a conceptual framework and research agenda. (2024). Julagasigorn, Puthipong ; Senachai, Prarawan. In: Palgrave Communications. RePEc:pal:palcom:v:11:y:2024:i:1:d:10.1057_s41599-024-02660-y.

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2024Brand loyalty in the face of stockouts. (2024). Khan, Uzma ; Depaoli, Alexander. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:52:y:2024:i:1:d:10.1007_s11747-023-00924-8.

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2024Measuring employee-consumer integrated retailer brand equity. (2024). Rudkowski, Janice. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:76:y:2024:i:c:s0969698923003417.

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2024The effects of hedonic shopping values on loyalty towards small retailers: The moderating role of trust. (2024). Park, Kwangsoo ; Lee, Jaeha. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:76:y:2024:i:c:s0969698923003661.

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2024The effects of retail apps on shopping well-being and loyalty intention: A matter of competence more than autonomy. (2024). Lunardo, Renaud ; Flacandji, Michal ; Vlad, Mariana. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:78:y:2024:i:c:s0969698924000584.

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2024Dynamic relationship changes between reviewers and consumers in online product reviews. (2024). Kim, Seung-Wook ; Moon, Sangkil ; Iacobucci, Dawn. In: Journal of Retailing. RePEc:eee:jouret:v:100:y:2024:i:1:p:70-84.

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2024A meta-model of customer brand loyalty and its antecedents. (2024). Mandler, Timo ; Eisend, Martin ; Desveaud, Kathleen. In: Journal of Business Research. RePEc:eee:jbrese:v:176:y:2024:i:c:s0148296324000936.

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2024When mass meets prestige: The impact of symbolic motivations, inspirations, and purchase intentions for Masstige products. (2024). Mansoor, Mahnaz ; Paul, Justin ; Cheah, Jun-Hwa ; Saeed, Abid. In: Journal of Business Research. RePEc:eee:jbrese:v:176:y:2024:i:c:s014829632400095x.

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2024Customer loyalty: A refined conceptualization, measurement, and model. (2024). Cronin, Joseph J ; Voorhees, Clay M ; Bourdeau, Brian L. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:81:y:2024:i:c:s0969698924003163.

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2024Guest editorial: More supportive or more distractive? Investigating the negative effects of technology at the customer interface. (2024). Spanaki, Konstantina ; Carlson, Jamie ; Christodoulides, George ; Pantano, Eleonora. In: Post-Print. RePEc:hal:journl:hal-04478502.

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2024Artificial intelligence and adaptive response to market changes: A strategy to enhance firm performance and innovation. (2024). Sullivan, Yulia ; Wamba, Samuel Fosso. In: Journal of Business Research. RePEc:eee:jbrese:v:174:y:2024:i:c:s0148296324000043.

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2024Deploying artificial intelligence in services to AID vulnerable consumers. (2024). Puntoni, Stefano ; Williams, Gizem Yalcin ; Hermann, Erik. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:52:y:2024:i:5:d:10.1007_s11747-023-00986-8.

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2024Artificial intelligence and consumer behavior: From predictive to generative AI. (2024). Puntoni, Stefano ; Hermann, Erik. In: Journal of Business Research. RePEc:eee:jbrese:v:180:y:2024:i:c:s0148296324002248.

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2024Facilitating retail customers’ use of AI-based virtual assistants: A meta-analysis. (2024). Wunderlich, Nancy V ; Blut, Markus ; Brock, Christian. In: Journal of Retailing. RePEc:eee:jouret:v:100:y:2024:i:2:p:293-315.

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2024Ready for take-off? The dual role of affective and cognitive evaluations in the adoption of Urban Air Mobility services. (2024). Hogreve, Jens ; Janotta, Frederica. In: Transportation Research Part A: Policy and Practice. RePEc:eee:transa:v:185:y:2024:i:c:s0965856424001708.

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2024A Sustainable Collaborative Talent Management Through Collaborative Intelligence Mindset Theory: A Systematic Review. (2024). Chew, Yew Chee ; Mohamed, Siti Rohaida. In: SAGE Open. RePEc:sae:sagope:v:14:y:2024:i:2:p:21582440241261851.

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2024AI for marketing: Enabler? Engager? Ersatz?. (2024). Appan, Radha ; Madhavaram, Sreedhar. In: AMS Review. RePEc:spr:amsrev:v:14:y:2024:i:3:d:10.1007_s13162-024-00293-7.

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2024Not-so-speedy delivery: Should retailers use discounts or donations to incentivize consumers to choose delayed delivery?. (2024). Wood, Stacy ; Robinson, Stefanie ; Kelting, Katie. In: Journal of Retailing. RePEc:eee:jouret:v:100:y:2024:i:4:p:565-582.

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2024The illusion of luxury: Augmented realitys clash with brand essence. (2024). Finken, David ; Dring, Tim ; Hofstetter, Reto ; Nann, Lucas. In: Marketing Review St.Gallen. RePEc:zbw:hsgmrs:312040.

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2024Wearing your success on your sleeve: How salesperson luxury brand consumption affects consumers’ perceptions. (2024). Bock, Dora E ; Thomas, Veronica L ; Mohammadi, Setare ; Mangus, Stephanie M. In: Journal of Retailing. RePEc:eee:jouret:v:100:y:2024:i:4:p:532-548.

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2024Step back in time! A construal level perspective on advertisements using brand longevity cues. (2024). Kacha, Mathieu ; Merchant, Altaf ; Pecot, Fabien ; Alaoui, Mohamed Didi. In: Marketing Letters. RePEc:kap:mktlet:v:35:y:2024:i:3:d:10.1007_s11002-024-09730-w.

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2024Understanding compensatory travel. (2024). Kim, Jungkeun ; Koo, Chulmo. In: Annals of Tourism Research. RePEc:eee:anture:v:105:y:2024:i:c:s0160738323001858.

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2024Risk-taking to restore negative self-view: The effect of autonomy and subjective business on financial risk-taking. (2024). Zhang, Mingyue ; Chen, Haipeng. In: Journal of Business Research. RePEc:eee:jbrese:v:176:y:2024:i:c:s0148296324000985.

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2024When feeling powerless, we crave nostalgia: The impact of powerlessness on the preference for nostalgic products. (2024). Bi, Sheng ; Pang, Jun ; Chen, Huan ; Perkins, Andrew. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:52:y:2024:i:4:d:10.1007_s11747-023-00990-y.

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2024Autonomous stores: How levels of in-store automation affect store patronage. (2024). Benoit, Sabine ; Grewal, Dhruv ; Ahlbom, Carl-Philip ; Altrichter, Birgit. In: Journal of Retailing. RePEc:eee:jouret:v:100:y:2024:i:2:p:217-238.

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2024Busyness and diverse choice: How perceived busyness shapes consumer€™s preference for variety seeking. (2024). Wu, Zhangjian ; Wang, Xiaoqin ; Du, Jiangang ; Song, Binbin. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:81:y:2024:i:c:s0969698924002996.

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2024What affects the promoting intention of mobile banking services? Insights from mining consumer reviews. (2024). Sebastian, M P ; Basu, Bibaswan ; Kar, Arpan Kumar. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:77:y:2024:i:c:s0969698923004460.

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2024Using advanced mixed methods approaches: Combining PLS-SEM and qualitative studies. (2024). Viglia, Giampaolo ; Pantin-Sohier, Gaelle ; Kurtaliqi, Fidan ; Miltgen, Caroline Lancelot. In: Post-Print. RePEc:hal:journl:hal-04354479.

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2024Using advanced mixed methods approaches: Combining PLS-SEM and qualitative studies. (2024). Viglia, Giampaolo ; Pantin-Sohier, Gaelle ; Kurtaliqi, Fidan ; Miltgen, Caroline Lancelot. In: Journal of Business Research. RePEc:eee:jbrese:v:172:y:2024:i:c:s0148296323008238.

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2024Influence of perceived value on omnichannel usage: Mediating and moderating roles of the omnichannel shopping habit. (2024). Sharma, Neeru ; Fatima, Johra Kayeser. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:77:y:2024:i:c:s0969698923003788.

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2024Customer journey design in omnichannel retailing: Examining the effect of autonomy-competence-relatedness in brand relationship building. (2024). Li, Yongfa ; Zheng, LU. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:78:y:2024:i:c:s0969698924000729.

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2024Personalized touchpoints and customer experience: A conceptual synthesis. (2024). Weippert, Marco ; Weidig, Jakob ; Kuehnl, Christina. In: Journal of Business Research. RePEc:eee:jbrese:v:177:y:2024:i:c:s0148296324001450.

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2024What drives higher active customer engagement in luxury brands€™ social media? Measurement and contingencies. (2024). Rahman, Syed Mahmudur ; Vilches-Montero, Sonia ; Gudergan, Siegfried P ; Carlson, Jamie ; Aldhamiri, Ali. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:79:y:2024:i:c:s0969698924001000.

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2024Experience in financial services: a bibliometric analysis and thematic content analysis. (2024). Bapat, Dhananjay ; Vashisht, Devika. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:29:y:2024:i:3:d:10.1057_s41264-023-00243-7.

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2024Scroll, Stop, Shop: Decoding impulsive buying in social commerce. (2024). Rahman, Syed Mahmudur ; Wyllie, Jessica ; Carlson, Jamie ; Moghddam, Hamed Azad. In: Journal of Business Research. RePEc:eee:jbrese:v:182:y:2024:i:c:s0148296324002807.

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2024Leveraging customer knowledge obtained through social media: The roles of R&D intensity and absorptive capacity. (2024). Rahman, Syed Mahmudur ; Wilden, Ralf ; Harrison, Norma ; Lin, Nidthida ; Ji, Elena. In: Journal of Business Research. RePEc:eee:jbrese:v:182:y:2024:i:c:s0148296324003151.

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2024Building experiential contexts in-store: what levers should be associated with each experience?. (2024). Cadenat, Sandrine ; Anteblian, Blandine. In: Post-Print. RePEc:hal:journl:hal-04892458.

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2024Uncertainty marketing tactics: An overview and a unifying framework. (2024). Nikolova, Hristina ; Kovacheva, Aleksandra. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:52:y:2024:i:1:d:10.1007_s11747-023-00941-7.

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2024The differential impact of uncertainty on the evaluation of material and experiential purchases. (2024). Gilovich, Thomas D ; Haghighi, Nasir ; Gallo, Iigo ; Miller, Chadwick J. In: Marketing Letters. RePEc:kap:mktlet:v:35:y:2024:i:2:d:10.1007_s11002-023-09686-3.

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2024Cyber-Driven Advertising: The Impact of META Promotional Ads on Consumer Purchase Intent in the UK Retail & Fashion Sector. (2024). Talal, Ahmed ; Riaz, Raabia. In: Journal of Artificial Intelligence General science (JAIGS) ISSN:3006-4023. RePEc:das:njaigs:v:6:y:2024:i:1:p:702-715:id:336.

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2024The impact of scarcity cues on purchase likelihood of art-infused products. (2024). Septianto, Felix ; Gupta, Mansi ; Das, Gopal ; Hagtvedt, Henrik. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:52:y:2024:i:2:d:10.1007_s11747-023-00945-3.

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2024What is holding private label back in the United States and in emerging markets?. (2024). , Jan-Benedict. In: Journal of Retailing. RePEc:eee:jouret:v:100:y:2024:i:1:p:56-69.

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2024Implementation of the ARIMA model for prediction of economic variables: evidence from the health sector in Brazil. (2024). Su, Zhaohui ; Girotto, Felipe Mendes ; Bittencourt, Diego Antonio ; da Veiga, Claudimar Pereira ; Pereira, Cassia Rita. In: Palgrave Communications. RePEc:pal:palcom:v:11:y:2024:i:1:d:10.1057_s41599-024-03023-3.

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2024Mind the gap: National brands’ sensitivity to price and line-length differentials at hard discounters versus conventional retailers. (2024). Dekimpe, Marnik G ; van der Plas, Joep ; Geyskens, Inge. In: Journal of Retailing. RePEc:eee:jouret:v:100:y:2024:i:2:p:199-216.

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2024The effects of benefit-based (vs. attribute-based) product categorizations on mental imagery and purchase behavior. (2024). Czellar, Sandor ; Kocher, Bruno ; Ghiassaleh, Arezou. In: Journal of Retailing. RePEc:eee:jouret:v:100:y:2024:i:2:p:239-255.

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2024Examining the moderating effects of shopping orientation, product knowledge and involvement on the effectiveness of Virtual Reality (VR) retail environment. (2024). Zhang, Yunen ; Shao, Wei ; Quach, Sara ; Li, Qianmin ; Thaichon, Park. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:78:y:2024:i:c:s0969698924000092.

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2024The effect of tokenized rewards on customer loyalty programs. (2024). Boukis, Achilleas. In: Annals of Tourism Research. RePEc:eee:anture:v:109:y:2024:i:c:s0160738324001282.

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2024Frontiers: Pirating Foes or Creative Friends? Effects of User-Generated Condensed Clips on Demand for Streaming Services. (2024). Zhang, Yingjie ; Liu, Hongju ; Yang, Guangxin. In: Marketing Science. RePEc:inm:ormksc:v:43:y:2024:i:3:p:469-478.

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2024Raving Fans or Silent Critics? Brand Service Recovery€™s Impact on Positive eWOM. (2024). Ghani, Usman ; Kiani, Ataullah ; Li, Yongjun ; Mohamed, Halima Habuba. In: SAGE Open. RePEc:sae:sagope:v:14:y:2024:i:1:p:21582440231219555.

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2024Investigating the crucial role of logistics service quality in customer satisfaction for fresh e-commerce: A mutually validating method based on SERVQUAL and service encounter theory. (2024). Wang, Zhong-Sen ; Tang, Qiu-Yu ; Yang, Qiang ; Feng, Kun. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:81:y:2024:i:c:s0969698924002364.

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2024Consumers’ attitudes and intentions toward functional beverages: a lesson for producers and retailers. (2024). Leoniak, Krzysztof ; Soowiej, Bartosz Grzegorz ; Kowalska, Aleksandra. In: DECISION: Official Journal of the Indian Institute of Management Calcutta. RePEc:spr:decisn:v:51:y:2024:i:3:d:10.1007_s40622-024-00395-y.

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2024Corporate sustainability research in marketing: Mapping progress and broadening our perspective. (2024). Pfarrer, Michael D ; Hulland, John ; Bendle, Neil T ; Kim, Youngtak M. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:52:y:2024:i:5:d:10.1007_s11747-024-01050-9.

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2024To hesitate or not to hesitate: Can popularity cues minimize the hesitation to checkout in e-commerce?. (2024). Lim, Xin-Jean ; Luo, XI ; Wang, Siqi ; Cheah, Jun-Hwa. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:78:y:2024:i:c:s0969698924000262.

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2024Decoding consumer resistance to near-expired products: The role of social stereotyping. (2024). Yin, Yunlu ; Liang, Yongheng ; Xu, Qian. In: Journal of Retailing. RePEc:eee:jouret:v:100:y:2024:i:4:p:618-634.

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2024Consumer perceived risk of using autonomous retail technology. (2024). Sohn, Stefanie. In: Journal of Business Research. RePEc:eee:jbrese:v:171:y:2024:i:c:s0148296323007488.

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2024When anthropomorphism backfires: Anticipation of negative social roles as a source of resistance to smart object adoption. (2024). Peverini, Paolo ; Monsurro, Luigi ; Querci, Ilaria. In: Technovation. RePEc:eee:techno:v:132:y:2024:i:c:s016649722400021x.

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2024Bargaining with algorithms: How consumers respond to offers proposed by algorithms versus humans. (2024). Jin, Liyin ; Shen, Zhengyu. In: Journal of Retailing. RePEc:eee:jouret:v:100:y:2024:i:3:p:345-361.

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2024Experience intensification to purchase intentions of derivative works in service-intensive industries: An empirical study. (2024). Guan, Shuqi ; Tian, Feng ; Chao, Chih-Wei. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:79:y:2024:i:c:s0969698924001334.

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2024How do consumers€™ attitudes differ across their basic characteristics toward live-streaming commerce of green agricultural products: A preliminary exploration based on correspondence analysis, logistic regression and decision tree. (2024). Wang, Ying ; Fang, Lin ; Pan, Jialing ; Lan, Jiahui. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:80:y:2024:i:c:s0969698924002182.

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2024Pricing strategy based on a stochastic problem with barter exchange under variable promotional effort for a retail channel. (2024). Bhattacharya, Sandipa ; Guchhait, Rekha ; Sarkar, Biswajit ; Gunasekaran, Angappa. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:81:y:2024:i:c:s0969698924002509.

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2024The role of mobile shopping service quality in enhancing customers M-satisfaction, M-loyalty, and E-word of mouth. (2024). Hassan, Heba E. In: Future Business Journal. RePEc:spr:futbus:v:10:y:2024:i:1:d:10.1186_s43093-024-00396-4.

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2024The robo bias in conversational reviews: How the solicitation medium anthropomorphism affects product rating valence and review helpfulness. (2024). Gutt, Dominik ; Heimbach, Irina ; Tsekouras, Dimitrios. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:52:y:2024:i:6:d:10.1007_s11747-024-01027-8.

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2024Customer experience quality with social robots: Does trust matter?. (2024). Roy, Sanjit K ; Sadeque, Saalem ; Gruner, Richard L ; Singh, Gaganpreet. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:198:y:2024:i:c:s0040162523007175.

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2024Pairing up with anthropomorphized artificial agents: Leveraging employee creativity in service encounters. (2024). Chen, Rocky Peng ; Huang, Lexie Lan ; Wa, Kimmy. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:52:y:2024:i:4:d:10.1007_s11747-024-01017-w.

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2024Smart service value: Conceptualization, scale development, and validation in the retailing context. (2024). van Doorn, Sebastian ; Japutra, Arnold ; Shabnam, Saadia ; Hollebeek, Linda D ; Singh, Gaganpreet ; Roy, Sanjit K ; Appio, Francesco Paolo ; Ray, Subhasis. In: Technovation. RePEc:eee:techno:v:137:y:2024:i:c:s0166497224001470.

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2024The impact of offline store presence on digital sales: The moderating role of product functionality. (2024). Chang, Sue Ryung ; Trivedi, Minakshi ; Choi, Jeonghye ; Kim, Jee Yeon. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:78:y:2024:i:c:s096969892400050x.

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2024Linking green perceived value and green brand loyalty: a mediated moderation analysis of green brand attachment, green self-image congruity, and green conspicuous consumption. (2024). Basheer, Muhammad Farhan ; Hu, Lifen ; Li, Jing. In: Environment, Development and Sustainability: A Multidisciplinary Approach to the Theory and Practice of Sustainable Development. RePEc:spr:endesu:v:26:y:2024:i:10:d:10.1007_s10668-023-03696-x.

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2024Profit or prestige? Strategies for luxury brands to navigate the second-hand market using blockchain technology. (2024). Kapoor, Rohit ; Kundu, Tanmoy ; Karamchandani, Amit ; Varshney, Umang. In: Transportation Research Part E: Logistics and Transportation Review. RePEc:eee:transe:v:191:y:2024:i:c:s136655452400317x.

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2024Applying the triple coherence line to in-store marketing plans to increase private label market share. (2024). Gonzlez-Benito, Scar ; Garrido-Morgado, Lvaro. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:77:y:2024:i:c:s0969698923003934.

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2024Public health emergencies and travelers review efforts. (2024). Zhang, Ziqiong ; Law, Rob ; Wang, Bowen. In: Annals of Tourism Research. RePEc:eee:anture:v:106:y:2024:i:c:s016073832400046x.

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2024Digital signage for promoting price discounts: First insights into customer spending on distant and nearby discounted products. (2024). Ordanini, Andrea ; Nanni, Anastasia. In: Journal of Retailing. RePEc:eee:jouret:v:100:y:2024:i:2:p:186-198.

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2024How consumers process online review types in familiar versus unfamiliar destinations. A self-reported and neuroscientific study. (2024). Curras-Perez, Rafael ; Bigne, Enrique ; Ruiz, Carla. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:199:y:2024:i:c:s0040162523007527.

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2024The effect of review images on review helpfulness: A contingency approach. (2024). Kubler, Raoul V ; Welke, Lina ; Lobschat, Lara ; van der Meij, Hugo. In: Journal of Retailing. RePEc:eee:jouret:v:100:y:2024:i:1:p:5-23.

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2024The impact of digital technology innovation on green total-factor energy efficiency in China: Does economic development matter?. (2024). Miao, Zhuang ; Wang, Ke-Liang ; Xu, Ru-Yu. In: Energy Policy. RePEc:eee:enepol:v:194:y:2024:i:c:s0301421524003628.

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2024How do customers react to preferential treatment? An affective events theory and time-lagged survey. (2024). Lim, Weng Marc ; Rasool, Shahid ; Ul, Qurat ; Zeshan, Muhammad. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:80:y:2024:i:c:s0969698924002236.

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2024Utilising eye-tracking data in retailing field research: A practical guide. (2024). Nordfalt, Jens ; Ahlbom, Carl-Philip. In: Journal of Retailing. RePEc:eee:jouret:v:100:y:2024:i:1:p:148-160.

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2024Wykorzystanie sztucznej inteligencji w procesach HR przedsiębiorstw logistycznych. (2024). Panek, Adam. In: Nowoczesne Systemy Zarządzania. Modern Management Systems. RePEc:aou:nszioz:y:2024:i:3:p:29-40.

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2024Price discrimination in mobile gacha games: A comprehensive study of the scarcity–pricing, gachaing–user profiling, and recharging–profiting models. (2024). Sun, Fangyuan ; Zhang, Wenxiang ; Cao, Ran. In: Managerial and Decision Economics. RePEc:wly:mgtdec:v:45:y:2024:i:6:p:3716-3733.

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2024Stocking up on hand sanitizer: Pandemic lessons for retailers and consumers. (2024). Pan, Xiaodan ; Dresner, Martin ; Li, Guang ; Mantin, Benny. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:79:y:2024:i:c:s0969698924000596.

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2024What is happening to my nearby stores? The own- and cross-effect of a radical store transformation on existing customers. (2024). Kroschke, Mirja ; Hermans, Marleen ; Krafft, Manfred ; Lehmkuhle, Felix ; Breugelmans, Els ; Mantrala, Murali. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:52:y:2024:i:1:d:10.1007_s11747-023-00946-2.

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2024Could Assortment Rationalisation Help Reduce Food Waste in Grocery Stores?. (2024). Gazquez-Abad, Juan Carlos ; Saez-Gonzalez, Elvira. In: The AMFITEATRU ECONOMIC journal. RePEc:aes:amfeco:v:26:y:2024:i:special18:p:1292.

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2024Dynamic assortment planning and capacity allocation with logit substitution. (2024). Aslani, Shirin ; Arhami, Omid ; Talebian, Masoud. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:76:y:2024:i:c:s0969698923003545.

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2024Psychographic segmentation of multichannel customers: investigating the influence of individual differences on channel choice and switching behavior. (2024). Blmker, Jan ; Albrecht, Carmen-Maria. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:79:y:2024:i:c:s0969698924001024.

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2024An agent-based simulation model for analyzing and optimizing omni-channel retailing operation decisions. (2024). Liu, Xiaowen. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:79:y:2024:i:c:s0969698924001413.

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2024Predicting Consumer Behavior Based on Big Data of User-Generated Online Content in Retail Marketing. (2024). Karpushkin, Gleb. In: Global Journal of Flexible Systems Management. RePEc:spr:gjofsm:v:25:y:2024:i:1:d:10.1007_s40171-024-00372-5.

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2024Direct mail to prospects and email to current customers? Modeling and field-testing multichannel marketing. (2024). Srinivasan, Shuba ; Valenti, Albert ; Yildirim, Gokhan ; Pauwels, Koen. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:52:y:2024:i:3:d:10.1007_s11747-023-00962-2.

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Recent citations
Recent citations received in 2024
YearCiting document
2024Competition in the vegetable market and challenges for the industry: a bibliometric analysis of dominant publications. (2024). Aduashvili, Lela ; Kharaishvili, Eter. In: Agricultural and Resource Economics: International Scientific E-Journal. RePEc:ags:areint:355983.

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2024Pricing strategy based on a stochastic problem with barter exchange under variable promotional effort for a retail channel. (2024). Bhattacharya, Sandipa ; Guchhait, Rekha ; Sarkar, Biswajit ; Gunasekaran, Angappa. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:81:y:2024:i:c:s0969698924002509.

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2024Choose a mobile application or mobile website? Different effects of mobile channels on direct and indirect sales. (2024). Zhang, Xueting ; Cao, Xia ; Wang, Feng. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:81:y:2024:i:c:s0969698924003564.

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2024Unlocking the Potential of Web Data for Retailing Research. (2024). Guyt, Jonne Y ; Boegershausen, Johannes ; Datta, Hannes. In: Journal of Retailing. RePEc:eee:jouret:v:100:y:2024:i:1:p:130-147.

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2024Mind the gap: National brands’ sensitivity to price and line-length differentials at hard discounters versus conventional retailers. (2024). Dekimpe, Marnik G ; van der Plas, Joep ; Geyskens, Inge. In: Journal of Retailing. RePEc:eee:jouret:v:100:y:2024:i:2:p:199-216.

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2024Understanding shoppers’ attention to price information at the point of consideration using in-store ambulatory eye-tracking. (2024). Burke, Raymond R ; Chen, Ming ; Leykin, Alex ; Hui, Sam K. In: Journal of Retailing. RePEc:eee:jouret:v:100:y:2024:i:3:p:439-455.

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2024Virtual human on social media: Text mining and sentiment analysis. (2024). Li, Sihong ; Chen, Jinglong. In: Technology in Society. RePEc:eee:teinso:v:78:y:2024:i:c:s0160791x24002148.

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Recent citations received in 2023
YearCiting document
2023The influence of visually dynamic imagery on purchase intentions: The roles of arousal and lay rationalism. (2023). Fennell, Patrick B ; Schneider, Gustavo. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:75:y:2023:i:c:s0969698923002886.

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2023How and why (imagined) online reviews impact frontline retail encounters. (2023). Angell, Rob ; Boyd, Eric ; Marder, Ben. In: Journal of Retailing. RePEc:eee:jouret:v:99:y:2023:i:2:p:265-279.

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2023Internationalization and digitalization: Their differing role on grocer and non-grocer retailer performance. (2023). Theoharakis, Vasilis ; Konara, Palitha ; Batsakis, Georgios ; Li, Chengguang. In: Journal of Retailing. RePEc:eee:jouret:v:99:y:2023:i:3:p:400-419.

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2023Leveraging In-Store Technology and AI: Increasing Customer and Employee Efficiency and Enhancing their Experiences. (2023). Noble, Stephanie M ; Benoit, Sabine ; Nordfalt, Jens ; Grewal, Dhruv ; Ahlbom, Carl-Philip ; Guha, Abhijit. In: Journal of Retailing. RePEc:eee:jouret:v:99:y:2023:i:4:p:487-504.

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2023Immersive retailing: The in-store experience. (2023). Chandukala, Sandeep R ; Hagtvedt, Henrik. In: Journal of Retailing. RePEc:eee:jouret:v:99:y:2023:i:4:p:505-517.

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2023The store of the future: Engaging customers through sensory elements, personalized atmospherics, and interpersonal interaction. (2023). Kim, Yeseul ; Lim, Mikyoung ; Biswas, Dipayan ; Szocs, Courtney ; Mera, Christian Arroyo. In: Journal of Retailing. RePEc:eee:jouret:v:99:y:2023:i:4:p:605-620.

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2023Proximity-store introductions: A new route to big-box retailer success?. (2023). Dekimpe, Marnik G ; Gielens, Katrijn ; Gijsbrechts, Els. In: Journal of Retailing. RePEc:eee:jouret:v:99:y:2023:i:4:p:621-633.

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2023Marketing on the metaverse: Research opportunities and challenges. (2023). Lu, Shuya ; Mintz, Ofer. In: AMS Review. RePEc:spr:amsrev:v:13:y:2023:i:1:d:10.1007_s13162-023-00255-5.

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2023Proximity-store introductions: A new route to big-box retailer success?. (2023). Dekimpe, Marnik ; Gielens, K. J. P., ; Gijsbrechts, Els. In: Other publications TiSEM. RePEc:tiu:tiutis:14dc6958-ab6b-4d70-995d-f8e6eb5f1c2a.

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Recent citations received in 2022
YearCiting document
2022Marketing Strategies in the Development of the Halal Products and Services Industry. (2022). Niyazbekova, Shakizada. In: Marketing and Branding Research. RePEc:bco:mbraaa::v:9:y:2022:p:18-30.

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2022Clinching the deal: An empirical study of the drivers of diffusion of daily deals. (2022). Venkatesh, R ; Chatterjee, Rabik Ar ; Xia, Feihong. In: Journal of Business Research. RePEc:eee:jbrese:v:149:y:2022:i:c:p:824-832.

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2022Factors that influence manufacturer and store brand behavioral loyalty. (2022). Dawes, John. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:68:y:2022:i:c:s0969698922001138.

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2022Effects of the in-store crowd and employee perceptions on intentions to revisit and word-of-mouth via transactional satisfaction: A SOR approach. (2022). Hombourger-Bars, Sabrina ; Errajaa, Karim ; Audrain-Pontevia, Anne-Franoise. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:68:y:2022:i:c:s0969698922001801.

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2022Too many cooks spoil the broth? Number of promotional gifts and impact on consumer choice. (2022). Kumari, Rashmi ; Sahay, Arvind ; Tatavarthy, Aruna Divya. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:69:y:2022:i:c:s096969892200176x.

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2022Consequences of personalized product recommendations and price promotions in online grocery shopping. (2022). Laukkanen, Tommi ; Luongo, Milena ; Hallikainen, Heli ; Dhir, Amandeep. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:69:y:2022:i:c:s0969698922001813.

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2022Omnichannel retail operations with mixed fulfillment strategies. (2022). Li, Xiangyong ; Zhong, Ning ; Yang, LU. In: International Journal of Production Economics. RePEc:eee:proeco:v:254:y:2022:i:c:s0925527322001918.

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2022Service Value and Repurchase Intention in the Egyptian Fast-Food Restaurants: Toward a New Measurement Model. (2022). Hassan, Thowayeb H ; Helal, Mohamed Y ; Saleh, Mahmoud I ; Salem, Amany E ; Doeim, Abdelhalim R. In: IJERPH. RePEc:gam:jijerp:v:19:y:2022:i:23:p:15779-:d:985654.

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2022Developing a Sustainable Omnichannel Strategic Framework toward Circular Revolution: An Integrated Approach. (2022). Ikram, Muhammad ; Yein, Tuba. In: Sustainability. RePEc:gam:jsusta:v:14:y:2022:i:18:p:11578-:d:915630.

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2022.

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2022The Effect of the COVID-19 Pandemic on the Mobile Messaging Application Among Millennials in Public Universities in Malaysia. (2022). Mohamad, Wan Normila ; Hashim, Nor Hazlina. In: International Journal of Enterprise Information Systems (IJEIS). RePEc:igg:jeis00:v:18:y:2022:i:1:p:1-21.

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2022Generating loyalty towards fast fashion stores: a cross-generational approach based on store attributes and socio-environmental responsibility. (2022). Dabija, Dan Cristian ; Campian, Veronica ; Bbu, Raluca ; Pop, Anna-Rebeka. In: Oeconomia Copernicana. RePEc:pes:ieroec:v:13:y:2022:i:3:p:891-934.

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2022Robots in retail: Rolling out the Whiz. (2022). Fukawa, Nobuyuki ; Onzo, Naoto ; Rindfleisch, Aric. In: AMS Review. RePEc:spr:amsrev:v:12:y:2022:i:3:d:10.1007_s13162-022-00240-4.

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2022How robots will affect the future of retailing. (2022). Grewal, Dhruv ; Guha, Abhijit. In: AMS Review. RePEc:spr:amsrev:v:12:y:2022:i:3:d:10.1007_s13162-022-00241-3.

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2022Artificial empathy in marketing interactions: Bridging the human-AI gap in affective and social customer experience. (2022). Liu-Thompkins, Yuping ; Okazaki, Shintaro. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:50:y:2022:i:6:d:10.1007_s11747-022-00892-5.

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2022The future of digital technologies in marketing: A conceptual framework and an overview. (2022). Ruyter, KO ; Plangger, Kirk ; Grewal, Dhruv ; Tucker, Catherine. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:50:y:2022:i:6:d:10.1007_s11747-022-00906-2.

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2022The Use of Partial Least Squares Structural Equation Modeling and Complementary Methods in International Management Research. (2022). Hauff, Sven ; Gudergan, Siegfried P ; Richter, Nicole F ; Ringle, Christian M. In: Management International Review. RePEc:spr:manint:v:62:y:2022:i:4:d:10.1007_s11575-022-00475-0.

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2022Omnichannel environment — phenomena, processes and the directions of change. (2022). Beata, Gotwald ; Gregor, Bogdan. In: Marketing of Scientific and Research Organizations. RePEc:vrs:mosaro:v:46:y:2022:i:4:p:17-42:n:6.

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2022The smart green nudge: Reducing product returns through enriched digital footprints & causal machine learning. (2022). Hinz, Oliver ; Jagow, Johanna ; Mihale-Wilson, Cristina ; von Zahn, Moritz ; Speicher, Max ; Bauer, Kevin. In: SAFE Working Paper Series. RePEc:zbw:safewp:363.

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Recent citations received in 2021
YearCiting document
2021Customers’ Perception towards CRM Practices in reference to Organized Retail in India. (2021). Agarwal, Sulabh ; Srivastava, Shekhar. In: Journal of Social Sciences Advancement. RePEc:adx:jssajr:v:2:y:2021:i:4:p:105-112.

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2021Dynamic effects of store promotions on purchase conversion: Expanding technology applications with innovative analytics. (2021). Goodstein, Ronald C ; Epstein, Leonardo D ; Inostroza-Quezada, Ignacio E ; Choi, Chan S. In: Journal of Business Research. RePEc:eee:jbrese:v:128:y:2021:i:c:p:279-289.

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2021What factors moderate the effect of assortment reduction on store switching? Insights and implications for grocery brands. (2021). Sethuraman, Raj ; Gazquez-Abad, Juan Carlos ; Martinez-Lopez, Francisco J. In: Journal of Business Research. RePEc:eee:jbrese:v:133:y:2021:i:c:p:98-115.

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2021The effect of smart and connected products on consumer brand choice concentration. (2021). Liang, Yongheng ; Xu, Qian ; Jin, Liyin. In: Journal of Business Research. RePEc:eee:jbrese:v:135:y:2021:i:c:p:163-172.

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2021Artificial intelligence: The light and the darkness. (2021). Schweiger, Elisa B ; Grewal, Dhruv ; Satornino, Cinthia B ; Guha, Abhijit. In: Journal of Business Research. RePEc:eee:jbrese:v:136:y:2021:i:c:p:229-236.

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2021Does sustainability sell? The impact of sustainability claims on the success of national brands’ new product introductions. (2021). Verhoef, Peter C ; van Doorn, Jenny ; Risselada, Hans. In: Journal of Business Research. RePEc:eee:jbrese:v:137:y:2021:i:c:p:182-193.

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2021The impact of weather on consumer behavior and retail performance: Evidence from a convenience store chain in China. (2021). Song, Yan ; Tian, Xin ; Cao, Shasha. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:62:y:2021:i:c:s0969698921001491.

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2021Retailers with traits of consumer: Exploring the existence and antecedents of brand loyalty in small unorganized retailers. (2021). Chamola, Pankaj ; Dugar, Anurag. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:62:y:2021:i:c:s0969698921002010.

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2021Retailer Marketing Communications in the Digital Age: Getting the Right Message to the Right Shopper at the Right Time. (2021). Puccinelli, Nancy M ; Tsiros, Michael ; Ho, Henry ; Villanova, Daniel ; Hatfield, Cheryl ; Bodapati, Anand V ; Kushwaha, Tarun ; Goodstein, Ronald C ; Brandon, Renee ; Suri, Rajneesh. In: Journal of Retailing. RePEc:eee:jouret:v:97:y:2021:i:1:p:116-132.

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2021How Technology is Changing Retail. (2021). Waddoups, Rand ; Setia, Pankaj ; Kalyanam, Kirthi ; Bull, J S ; Hennessey, John ; Golmohammadi, Alireza ; Shankar, Venkatesh ; Douglass, Tom ; Tirunillai, Seshadri. In: Journal of Retailing. RePEc:eee:jouret:v:97:y:2021:i:1:p:13-27.

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2021Navigating the Retailing Frontier through Academic and Practitioner Collaboration. (2021). Gauri, Dinesh K ; Grewal, Dhruv. In: Journal of Retailing. RePEc:eee:jouret:v:97:y:2021:i:1:p:2-5.

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2021How artificial intelligence will affect the future of retailing. (2021). Schneider, Matthew J ; Jung, Hyun Seok ; Hawkins, Gary ; Hegde, Dinesh R ; Grewal, Dhruv ; Guha, Abhijit ; Moustafa, Rida ; Kopalle, Praveen K ; Haenlein, Michael. In: Journal of Retailing. RePEc:eee:jouret:v:97:y:2021:i:1:p:28-41.

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2021Strategizing Retailing in the New Technology Era. (2021). Sethuraman, Raj ; Gauri, Dinesh K ; Grewal, Dhruv ; Roggeveen, Anne L. In: Journal of Retailing. RePEc:eee:jouret:v:97:y:2021:i:1:p:6-12.

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2021The strategic drivers of drop-shipping and retail store sales for seasonal products. (2021). Bhaskaran, Sreekumar R ; Gauri, Dinesh K ; Sodero, Annibal C ; Namin, Aidin. In: Journal of Retailing. RePEc:eee:jouret:v:97:y:2021:i:4:p:561-581.

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2021Smart mirror fashion technology for the retail chain transformation. (2021). Hasan, Rajibul ; Islam, Nazrul ; Rahman, Mizan ; Ogunjimi, Ayotunde. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:173:y:2021:i:c:s0040162521005515.

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2021Private-brand introduction and investment effect on online platform-based supply chains. (2021). Liu, Yongmei ; Chen, Xiaohong ; Hu, Junhua. In: Transportation Research Part E: Logistics and Transportation Review. RePEc:eee:transe:v:155:y:2021:i:c:s1366554521002568.

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2021REDECA: A Novel Framework to Review Artificial Intelligence and Its Applications in Occupational Safety and Health. (2021). Issa, Salah Fuad ; Pratap, Preethi ; Pishgar, Maryam ; Sietsema, Margaret ; Darabi, Houshang. In: IJERPH. RePEc:gam:jijerp:v:18:y:2021:i:13:p:6705-:d:579589.

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2021Does COVID-19 Promote Self-Service Usage among Modern Shoppers? An Exploration of Pandemic-Driven Behavioural Changes in Self-Collection Users. (2021). Wong, Yiik Diew ; Wang, Xueqin ; Yuen, Kum Fai. In: IJERPH. RePEc:gam:jijerp:v:18:y:2021:i:16:p:8574-:d:614113.

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2021E-Commerce Calls for Cyber-Security and Sustainability: How European Citizens Look for a Trusted Online Environment. (2021). Settembre Blundo, Davide ; Gonzalez-Sanchez, Rocio ; Medina-Salgado, Maria Sonia ; Dadamo, Idiano ; Settembre-Blundo, Davide. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:12:p:6752-:d:575174.

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2021Consolidating Unorganised Retail Businesses through Digital Platforms: Implications for Achieving the UN Sustainable Development Goals. (2021). Wood, Jacob ; Mukherjee, Malobi. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:21:p:12031-:d:669263.

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2021Reviewer Experience vs. Expertise: Which Matters More for Good Course Reviews in Online Learning?. (2021). Du, Zhao ; Wang, Shan. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:21:p:12230-:d:672992.

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2021Application of the DEMATEL Model for Assessing IT Sector’s Sustainability. (2021). Peleckis, Kstutis. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:24:p:13866-:d:703226.

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2021Sensory Marketing during COVID-19 - Creating a Multisensory Experience for Online Shopping. (2021). Platon, Otilia-Elena. In: Global Economic Observer. RePEc:ntu:ntugeo:vol9-iss2-127-132.

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2021A tribute to our heroes and thoughts about collaborative relationships. (2021). Petrescu, Maria ; Krishen, Anjala S. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:9:y:2021:i:2:d:10.1057_s41270-021-00111-0.

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2021Retail service innovations and their impact on retailer shareholder value: evidence from an event study. (2021). Vuegen, Maya ; Lamey, Lien ; Breugelmans, Els ; Braak, Anne Ter. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:49:y:2021:i:4:d:10.1007_s11747-021-00777-z.

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