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Journal of Retailing / Elsevier

Citation Profile [Updated: 2026-05-04 07:00:09]
5 Years H Index
56
Impact Factor (IF)
1.97
5 Years IF
1.95
Data available in this report

[Raw data] [50 most cited papers] [50 most relevant papers] [cites used to compute IF] [Recent citations ][Frequent citing series ] [more data in EconPapers] [trace new citations] [Missing citations? Add them now] [Incorrect content? Let us know]

Main indicators
Raw Data

 

IF AIF CIF IF5 DOC CDO CIT NCI CCU D2Y C2Y D5Y C5Y SC %SC CiY II AII
2008 0 0.47 1.09 0 35 35 1118 38 42 0 0 35 92.1 38 1.09 0.22
2009 0.71 0.46 2 0.71 42 77 1485 154 196 35 25 35 25 138 89.6 40 0.95 0.23
2010 0.64 0.46 0.77 0.64 33 110 989 85 281 77 49 77 49 30 35.3 2 0.06 0.2
2011 0.89 0.5 1.23 0.84 46 156 1264 192 473 75 67 110 92 117 60.9 10 0.22 0.23
2012 0.76 0.5 1.16 0.9 37 193 1073 223 696 79 60 156 140 94 42.2 2 0.05 0.21
2013 0.65 0.54 1.12 0.87 32 225 785 253 949 83 54 193 167 51 20.2 1 0.03 0.23
2014 0.64 0.53 1.22 0.96 39 264 835 323 1272 69 44 190 183 66 20.4 6 0.15 0.22
2015 0.72 0.52 1.59 1.06 40 304 1396 483 1756 71 51 187 198 106 21.9 12 0.3 0.22
2016 1.15 0.5 1.97 1.42 35 339 613 668 2424 79 91 194 275 90 13.5 10 0.29 0.2
2017 1.71 0.51 2.34 1.57 35 374 873 877 3301 75 128 183 288 83 9.5 21 0.6 0.2
2018 1.03 0.52 2.23 1.54 20 394 260 878 4179 70 72 181 279 55 6.3 3 0.15 0.22
2019 1.84 0.53 2.48 1.76 25 419 328 1041 5220 55 101 169 297 74 7.1 4 0.16 0.21
2020 1.27 0.63 3.08 2.34 36 455 494 1403 6623 45 57 155 363 142 10.1 20 0.56 0.3
2021 2 0.73 3.6 2.2 46 501 420 1804 8427 61 122 151 332 200 11.1 44 0.96 0.27
2022 2.13 0.72 3.44 2.16 42 543 362 1866 10293 82 175 162 350 223 12 20 0.48 0.22
2023 1.82 0.67 2.62 1.88 38 581 180 1523 11816 88 160 169 318 166 10.9 9 0.24 0.19
2024 1.8 0.73 2.02 1.58 39 620 69 1254 13070 80 144 187 296 160 12.8 8 0.21 0.22
2025 1.97 0.96 2.09 1.95 42 662 17 1386 14456 77 152 201 391 148 10.7 12 0.29 0.28
IF: Two years Impact Factor: C2Y / D2Y
AIF: Average Impact Factor for all series in RePEc in year y
CIF: Cumulative impact factor
IF5: Five years Impact Factor: C5Y / D5Y
DOC: Number of documents published in year y
CDO: Cumulative number of documents published until year y
CIT: Number of citations to papers published in year y
NCI: Number of citations in year y
CCU: Cumulative number of citations to papers published until year y
D2Y: Number of articles published in y-1 plus y-2
C2Y: Cites in y to articles published in y-1 plus y-2
D5Y: Number of articles published in y-1 until y-5
C5Y: Cites in y to articles published in y-1 until y-5
SC: selft citations in y to articles published in y-1 plus y-2
%SC: Percentage of selft citations in y to articles published in y-1 plus y-2
CiY: Cites in year y to documents published in year y
II: Immediacy Index: CiY / Documents.
AII: Average Immediacy Index for series in RePEc in year y
50 most cited documents in this series
#YearTitleCited
12009Customer Experience Creation: Determinants, Dynamics and Management Strategies. (2009). Verhoef, Peter C ; Tsiros, Michael ; Schlesinger, Leonard A ; Lemon, Katherine N ; Parasuraman, A ; Roggeveen, Anne. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:1:p:31-41.

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453
22012Common Method Bias in Marketing: Causes, Mechanisms, and Procedural Remedies. (2012). MacKenzie, Scott B ; Podsakoff, Philip M. In: Journal of Retailing. RePEc:eee:jouret:v:88:y:2012:i:4:p:542-555.

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437
32015From Multi-Channel Retailing to Omni-Channel Retailing. (2015). Kannan, P K ; Verhoef, Peter C ; Inman, Jeffrey J. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:174-181.

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331
42009Customer Experience Management in Retailing: Understanding the Buying Process. (2009). Goodstein, Ronald C ; Price, Robert ; Raghubir, Priya ; Puccinelli, Nancy M ; Grewal, Dhruv ; Stewart, David. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:1:p:15-30.

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284
52010Channel Selection and Coordination in Dual-Channel Supply Chains. (2010). Cai, Gangshu. In: Journal of Retailing. RePEc:eee:jouret:v:86:y:2010:i:1:p:22-36.

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223
62009Customer Experience Management in Retailing: An Organizing Framework. (2009). Kumar, V ; Levy, Michael ; Grewal, Dhruv. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:1:p:1-14.

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217
72008The dynamics of online word-of-mouth and product sales—An empirical investigation of the movie industry. (2008). Duan, Wenjing ; Gu, Bin ; Whinston, Andrew B. In: Journal of Retailing. RePEc:eee:jouret:v:84:y:2008:i:2:p:233-242.

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206
82017The Future of Retailing. (2017). Nordfalt, Jens ; Grewal, Dhruv ; Roggeveen, Anne L. In: Journal of Retailing. RePEc:eee:jouret:v:93:y:2017:i:1:p:1-6.

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203
92013Against the Green: A Multi-method Examination of the Barriers to Green Consumption. (2013). Gleim, Mark R ; Cronin, Joseph J ; Smith, Jeffery S ; Andrews, Demetra. In: Journal of Retailing. RePEc:eee:jouret:v:89:y:2013:i:1:p:44-61.

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193
102012Online Customer Experience in e-Retailing: An empirical model of Antecedents and Outcomes. (2012). Rose, Susan ; Samouel, Phillip ; Hair, Neil ; Clark, Moira. In: Journal of Retailing. RePEc:eee:jouret:v:88:y:2012:i:2:p:308-322.

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166
112008Multichannel Shopper Segments and Their Covariates. (2008). Konu, Umut ; Neslin, Scott A ; Verhoef, Peter C. In: Journal of Retailing. RePEc:eee:jouret:v:84:y:2008:i:4:p:398-413.

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155
122015On the Go: How Mobile Shopping Affects Customer Purchase Behavior. (2015). Wang, Rebecca Jen-Hui ; Krishnamurthi, Lakshman ; Malthouse, Edward C. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:217-234.

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142
132014How Online Product Reviews Affect Retail Sales: A Meta-analysis. (2014). Freling, Traci ; Alhoqail, Saad ; Floyd, Kristopher ; Cho, Hyun Young. In: Journal of Retailing. RePEc:eee:jouret:v:90:y:2014:i:2:p:217-232.

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138
142010Transaction Cost Economics: The Natural Progression. (2010). Williamson, Oliver E. In: Journal of Retailing. RePEc:eee:jouret:v:86:y:2010:i:3:p:215-226.

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135
152015Integrating Bricks with Clicks: Retailer-Level and Channel-Level Outcomes of Online–Offline Channel Integration. (2015). Schoegel, Marcus ; Binder, Jochen ; Herhausen, Dennis ; Herrmann, Andreas. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:309-325.

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131
162017Shopper-Facing Retail Technology: A Retailer Adoption Decision Framework Incorporating Shopper Attitudes and Privacy Concerns. (2017). Inman, Jeffrey J ; Nikolova, Hristina. In: Journal of Retailing. RePEc:eee:jouret:v:93:y:2017:i:1:p:7-28.

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129
172015Unraveling the Personalization Paradox: The Effect of Information Collection and Trust-Building Strategies on Online Advertisement Effectiveness. (2015). Wetzels, Martin ; de Ruyter, KO ; Aguirre, Elizabeth ; Mahr, Dominik ; Grewal, Dhruv. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:1:p:34-49.

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127
182011Born Unequal: A Study of the Helpfulness of User-Generated Product Reviews. (2011). Pan, Yue ; Zhang, Jason Q. In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:4:p:598-612.

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126
192011Innovations in Retail Business Models. (2011). Frambach, Ruud T ; Singh, Jagdip ; Bridges, Cheryl ; Rangaswamy, Arvind ; Sorescu, Alina. In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:s1:p:s3-s16.

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117
202013Revisiting the Satisfaction–Loyalty Relationship: Empirical Generalizations and Directions for Future Research. (2013). Kumar, V ; Ganesh, Jaishankar ; Pozza, Ilaria Dalla. In: Journal of Retailing. RePEc:eee:jouret:v:89:y:2013:i:3:p:246-262.

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105
212011Retail Luxury Strategy: Assembling Charisma through Art and Magic. (2011). Arnould, Eric ; Dion, Delphine. In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:4:p:502-520.

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100
222015The Impact of Cross-Channel Integration on Retailers’ Sales Growth. (2015). Li, LI ; Cao, Lanlan. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:198-216.

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98
232014The Role of the Beneficiary in Willingness to Pay for Socially Responsible Products: A Meta-analysis. (2014). Tully, Stephanie M ; Winer, Russell S. In: Journal of Retailing. RePEc:eee:jouret:v:90:y:2014:i:2:p:255-274.

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97
242017The Role of Big Data and Predictive Analytics in Retailing. (2017). Voleti, Sudhir ; Kopalle, Praveen ; Gangwar, Manish ; Bradlow, Eric T. In: Journal of Retailing. RePEc:eee:jouret:v:93:y:2017:i:1:p:79-95.

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96
252011Innovations in Shopper Marketing: Current Insights and Future Research Issues. (2011). Shankar, Venkatesh ; Rizley, Ross ; Mantrala, Murali ; Inman, Jeffrey J ; Kelley, Eileen. In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:s1:p:s29-s42.

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96
262009Communication and Promotion Decisions in Retailing: A Review and Directions for Future Research. (2009). Shankar, Venkatesh ; Donthu, Naveen ; Ailawadi, Kusum L ; Beauchamp, J P ; Gauri, Dinesh K. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:1:p:42-55.

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92
272009Why is Assortment Planning so Difficult for Retailers? A Framework and Research Agenda. (2009). Mantrala, Murali K ; Levy, Michael ; Fox, Edward J ; Shah, Denish ; Dankworth, Bill ; Kahn, Barbara E ; Gaidarev, Peter. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:1:p:71-83.

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89
282015The Impact of the Multi-channel Retail Mix on Online Store Choice: Does Online Experience Matter?. (2015). Lamey, Lien ; Melis, Kristina ; Campo, Katia ; Breugelmans, Els. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:272-288.

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87
292010A Second-hand Shoppers’ Motivation Scale: Antecedents, Consequences, and Implications for Retailers. (2010). Roux, Dominique ; Guiot, Denis. In: Journal of Retailing. RePEc:eee:jouret:v:86:y:2010:i:4:p:355-371.

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86
302015Perceived customer showrooming behavior and the effect on retail salesperson self-efficacy and performance. (2015). Baker, Thomas L ; Beitelspacher, Lauren Skinner ; Ogilvie, Jessica ; Bachrach, Daniel G ; Rapp, Adam. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:358-369.

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86
312009Supply Chain Management and Retailer Performance: Emerging Trends, Issues, and Implications for Research and Practice. (2009). Ganesan, Shankar ; Jap, Sandy ; Palmatier, Robert W ; George, Morris ; Weitz, Barton. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:1:p:84-94.

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81
322011Innovations in Retail Pricing and Promotions. (2011). Kopalle, Praveen ; Ailawadi, Kusum L ; Hall, Kevin ; Robertson, Jane R ; Gauri, Dinesh ; Grewal, Dhruv. In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:s1:p:s43-s52.

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76
332015Building With Bricks and Mortar: The Revenue Impact of Opening Physical Stores in a Multichannel Environment. (2015). Neslin, Scott A ; Pauwels, Koen. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:182-197.

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76
342015The Importance of Trust for Personalized Online Advertising. (2015). Eisenbeiss, Maik ; Bleier, Alexander. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:3:p:390-409.

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73
352017Managing Multi- and Omni-Channel Distribution: Metrics and Research Directions. (2017). Farris, Paul W ; Ailawadi, Kusum L. In: Journal of Retailing. RePEc:eee:jouret:v:93:y:2017:i:1:p:120-135.

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72
362016The Effect of Return Policy Leniency on Consumer Purchase and Return Decisions: A Meta-analytic Review. (2016). Freling, Ryan ; Janakiraman, Narayan ; Syrdal, Holly A. In: Journal of Retailing. RePEc:eee:jouret:v:92:y:2016:i:2:p:226-235.

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71
372008A Meta-Analysis of Relationships Linking Employee Satisfaction to Customer Responses. (2008). Brown, Steven P ; Lam, Son K. In: Journal of Retailing. RePEc:eee:jouret:v:84:y:2008:i:3:p:243-255.

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70
382015The Impact of Different Touchpoints on Brand Consideration. (2015). Baxendale, Shane ; Wilson, Hugh N ; MacDonald, Emma K. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:235-253.

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66
392009Dysfunctional Customer Behavior Severity: An Empirical Examination. (2009). Harris, Lloyd C ; Reynolds, Kate L. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:3:p:321-335.

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66
402010Online Shopper Motivations, and e-Store Attributes: An Examination of Online Patronage Behavior and Shopper Typologies. (2010). Pomirleanu, Nadia ; Luckett, Michael ; Reynolds, Kristy E ; Ganesh, Jaishankar. In: Journal of Retailing. RePEc:eee:jouret:v:86:y:2010:i:1:p:106-115.

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65
412015Drivers of and Barriers to Organic Purchase Behavior. (2015). Verhoef, Peter C ; van Doorn, Jenny. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:3:p:436-450.

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65
422023The merchants of meta: A research agenda to understand the future of retailing in the metaverse. (2023). Welden, Roman ; Haenlein, Michael ; Yoo, Kiwoong ; Hewett, Kelly. In: Journal of Retailing. RePEc:eee:jouret:v:99:y:2023:i:2:p:173-192.

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64
432013The Impact of a Flagship vs. a Brand Store on Brand Attitude, Brand Attachment and Brand Equity. (2013). Dolbec, Pierre-Yann ; Chebat, Jean-Charles. In: Journal of Retailing. RePEc:eee:jouret:v:89:y:2013:i:4:p:460-466.

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63
442019Let Me Imagine That for You: Transforming the Retail Frontline Through Augmenting Customer Mental Imagery Ability. (2019). Chylinski, Mathew ; de Ruyter, KO ; Heller, Jonas ; Mahr, Dominik ; Keeling, Debbie I. In: Journal of Retailing. RePEc:eee:jouret:v:95:y:2019:i:2:p:94-114.

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63
452011Aesthetics and the online shopping environment: Understanding consumer responses. (2011). Wang, Yongjian ; Minor, Michael S ; Wei, Jie. In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:1:p:46-58.

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61
462011Assessing the Self-service Technology Encounters: Development and Validation of SSTQUAL Scale. (2011). Hsieh, Pei-Ling ; Lin, Jiun-Sheng Chris. In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:2:p:194-206.

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61
472012Understanding the Influence of Cues from Other Customers in the Service Experience: A Scale Development and Validation. (2012). Baker, Julie ; Brocato, Deanne E ; Voorhees, Clay M. In: Journal of Retailing. RePEc:eee:jouret:v:88:y:2012:i:3:p:384-398.

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60
482020Understanding Retail Experiences and Customer Journey Management. (2020). Grewal, Dhruv ; Roggeveen, Anne L. In: Journal of Retailing. RePEc:eee:jouret:v:96:y:2020:i:1:p:3-8.

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60
492021How artificial intelligence will affect the future of retailing. (2021). Schneider, Matthew J ; Jung, Hyun Seok ; Hawkins, Gary ; Hegde, Dinesh R ; Grewal, Dhruv ; Guha, Abhijit ; Moustafa, Rida ; Kopalle, Praveen K ; Haenlein, Michael. In: Journal of Retailing. RePEc:eee:jouret:v:97:y:2021:i:1:p:28-41.

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60
502008Rapport-Building Behaviors Used by Retail Employees. (2008). Gwinner, Kevin P ; Gremler, Dwayne D. In: Journal of Retailing. RePEc:eee:jouret:v:84:y:2008:i:3:p:308-324.

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58
50 most relevant documents in this series (papers most cited in the last two years)
#YearTitleCited
12012Common Method Bias in Marketing: Causes, Mechanisms, and Procedural Remedies. (2012). MacKenzie, Scott B ; Podsakoff, Philip M. In: Journal of Retailing. RePEc:eee:jouret:v:88:y:2012:i:4:p:542-555.

Full description at Econpapers || Download paper

145
22023The merchants of meta: A research agenda to understand the future of retailing in the metaverse. (2023). Welden, Roman ; Haenlein, Michael ; Yoo, Kiwoong ; Hewett, Kelly. In: Journal of Retailing. RePEc:eee:jouret:v:99:y:2023:i:2:p:173-192.

Full description at Econpapers || Download paper

63
32009Customer Experience Creation: Determinants, Dynamics and Management Strategies. (2009). Verhoef, Peter C ; Tsiros, Michael ; Schlesinger, Leonard A ; Lemon, Katherine N ; Parasuraman, A ; Roggeveen, Anne. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:1:p:31-41.

Full description at Econpapers || Download paper

56
42013Against the Green: A Multi-method Examination of the Barriers to Green Consumption. (2013). Gleim, Mark R ; Cronin, Joseph J ; Smith, Jeffery S ; Andrews, Demetra. In: Journal of Retailing. RePEc:eee:jouret:v:89:y:2013:i:1:p:44-61.

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41
52015Unraveling the Personalization Paradox: The Effect of Information Collection and Trust-Building Strategies on Online Advertisement Effectiveness. (2015). Wetzels, Martin ; de Ruyter, KO ; Aguirre, Elizabeth ; Mahr, Dominik ; Grewal, Dhruv. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:1:p:34-49.

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34
62022Online and offline retailing: What we know and directions for future research. (2022). Soysal, Gonca ; Gauri, Dinesh K ; Ratchford, Brian ; Zentner, Alejandro. In: Journal of Retailing. RePEc:eee:jouret:v:98:y:2022:i:1:p:152-177.

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30
72010Channel Selection and Coordination in Dual-Channel Supply Chains. (2010). Cai, Gangshu. In: Journal of Retailing. RePEc:eee:jouret:v:86:y:2010:i:1:p:22-36.

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30
82021How artificial intelligence will affect the future of retailing. (2021). Schneider, Matthew J ; Jung, Hyun Seok ; Hawkins, Gary ; Hegde, Dinesh R ; Grewal, Dhruv ; Guha, Abhijit ; Moustafa, Rida ; Kopalle, Praveen K ; Haenlein, Michael. In: Journal of Retailing. RePEc:eee:jouret:v:97:y:2021:i:1:p:28-41.

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28
92022A Framework for Collaborative Artificial Intelligence in Marketing. (2022). Rust, Roland T ; Huang, Ming-Hui. In: Journal of Retailing. RePEc:eee:jouret:v:98:y:2022:i:2:p:209-223.

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28
102021Evolution of retail formats: Past, present, and future. (2021). Howerton, Eric ; Fox, Edward ; Gauri, Dinesh K ; Ratchford, Brian ; Bhatnagar, Amit ; Pandey, Aashish ; Carr, Stephen ; Jindal, Rupinder P ; Navallo, Jonathan R ; Fogarty, John. In: Journal of Retailing. RePEc:eee:jouret:v:97:y:2021:i:1:p:42-61.

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28
112020Understanding Retail Experiences and Customer Journey Management. (2020). Grewal, Dhruv ; Roggeveen, Anne L. In: Journal of Retailing. RePEc:eee:jouret:v:96:y:2020:i:1:p:3-8.

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26
122010Transaction Cost Economics: The Natural Progression. (2010). Williamson, Oliver E. In: Journal of Retailing. RePEc:eee:jouret:v:86:y:2010:i:3:p:215-226.

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25
132021How Technology is Changing Retail. (2021). Waddoups, Rand ; Setia, Pankaj ; Kalyanam, Kirthi ; Bull, J S ; Hennessey, John ; Golmohammadi, Alireza ; Shankar, Venkatesh ; Douglass, Tom ; Tirunillai, Seshadri. In: Journal of Retailing. RePEc:eee:jouret:v:97:y:2021:i:1:p:13-27.

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25
142017Shopper-Facing Retail Technology: A Retailer Adoption Decision Framework Incorporating Shopper Attitudes and Privacy Concerns. (2017). Inman, Jeffrey J ; Nikolova, Hristina. In: Journal of Retailing. RePEc:eee:jouret:v:93:y:2017:i:1:p:7-28.

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24
152011Born Unequal: A Study of the Helpfulness of User-Generated Product Reviews. (2011). Pan, Yue ; Zhang, Jason Q. In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:4:p:598-612.

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24
162009Customer Experience Management in Retailing: Understanding the Buying Process. (2009). Goodstein, Ronald C ; Price, Robert ; Raghubir, Priya ; Puccinelli, Nancy M ; Grewal, Dhruv ; Stewart, David. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:1:p:15-30.

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23
172017The Future of Retailing. (2017). Nordfalt, Jens ; Grewal, Dhruv ; Roggeveen, Anne L. In: Journal of Retailing. RePEc:eee:jouret:v:93:y:2017:i:1:p:1-6.

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21
182020Political Identity and the Consumer Journey: A Research Review. (2020). Mittal, Vikas ; Jung, Jihye. In: Journal of Retailing. RePEc:eee:jouret:v:96:y:2020:i:1:p:55-73.

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21
192021The Future of Private Labels: Towards a Smart Private Label Strategy. (2021). Jervis, Suzanne ; Smith, Ronn J ; Bachtel, Robert C ; Sethuraman, Raj ; Gielens, Katrijn ; Namin, Aidin. In: Journal of Retailing. RePEc:eee:jouret:v:97:y:2021:i:1:p:99-115.

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21
202022Perceived Omnichannel Customer Experience (OCX): Concept, measurement, and impact. (2022). Rahman, Syed Mahmudur ; Gudergan, Siegfried P ; Wetzels, Martin ; Carlson, Jamie ; Grewal, Dhruv. In: Journal of Retailing. RePEc:eee:jouret:v:98:y:2022:i:4:p:611-632.

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21
212019Let Me Imagine That for You: Transforming the Retail Frontline Through Augmenting Customer Mental Imagery Ability. (2019). Chylinski, Mathew ; de Ruyter, KO ; Heller, Jonas ; Mahr, Dominik ; Keeling, Debbie I. In: Journal of Retailing. RePEc:eee:jouret:v:95:y:2019:i:2:p:94-114.

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20
222014How Online Product Reviews Affect Retail Sales: A Meta-analysis. (2014). Freling, Traci ; Alhoqail, Saad ; Floyd, Kristopher ; Cho, Hyun Young. In: Journal of Retailing. RePEc:eee:jouret:v:90:y:2014:i:2:p:217-232.

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232020Social Influence in the Retail Context: A Contemporary Review of the Literature. (2020). Argo, Jennifer J ; Dahl, Darren W. In: Journal of Retailing. RePEc:eee:jouret:v:96:y:2020:i:1:p:25-39.

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242022The omnichannel continuum: Integrating online and offline channels along the customer journey. (2022). Neslin, Scott A. In: Journal of Retailing. RePEc:eee:jouret:v:98:y:2022:i:1:p:111-132.

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19
252012Online Customer Experience in e-Retailing: An empirical model of Antecedents and Outcomes. (2012). Rose, Susan ; Samouel, Phillip ; Hair, Neil ; Clark, Moira. In: Journal of Retailing. RePEc:eee:jouret:v:88:y:2012:i:2:p:308-322.

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18
262011Retail Luxury Strategy: Assembling Charisma through Art and Magic. (2011). Arnould, Eric ; Dion, Delphine. In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:4:p:502-520.

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272020Autonomous Shopping Systems: Identifying and Overcoming Barriers to Consumer Adoption. (2020). Johar, Gita Venkataramani ; de Bellis, Emanuel. In: Journal of Retailing. RePEc:eee:jouret:v:96:y:2020:i:1:p:74-87.

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18
282015The Importance of Trust for Personalized Online Advertising. (2015). Eisenbeiss, Maik ; Bleier, Alexander. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:3:p:390-409.

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17
292015On the Go: How Mobile Shopping Affects Customer Purchase Behavior. (2015). Wang, Rebecca Jen-Hui ; Krishnamurthi, Lakshman ; Malthouse, Edward C. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:217-234.

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17
302016To Keep or Not to Keep: Effects of Online Customer Reviews on Product Returns. (2016). Wiesel, Thorsten ; Gensler, Sonja ; Minnema, Alec. In: Journal of Retailing. RePEc:eee:jouret:v:92:y:2016:i:3:p:253-267.

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17
312020The DAST Framework for Retail Atmospherics: The Impact of In- and Out-of-Store Retail Journey Touchpoints on the Customer Experience. (2020). Schweiger, Elisa B ; Grewal, Dhruv ; Roggeveen, Anne L. In: Journal of Retailing. RePEc:eee:jouret:v:96:y:2020:i:1:p:128-137.

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322016The Effect of Return Policy Leniency on Consumer Purchase and Return Decisions: A Meta-analytic Review. (2016). Freling, Ryan ; Janakiraman, Narayan ; Syrdal, Holly A. In: Journal of Retailing. RePEc:eee:jouret:v:92:y:2016:i:2:p:226-235.

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16
332019Loyalty Formation for Different Customer Journey Segments. (2019). Rudolph, Thomas ; Verhoef, Peter C ; Emrich, Oliver ; Kleinlercher, Kristina ; Herhausen, Dennis. In: Journal of Retailing. RePEc:eee:jouret:v:95:y:2019:i:3:p:9-29.

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342015The Impact of Cross-Channel Integration on Retailers’ Sales Growth. (2015). Li, LI ; Cao, Lanlan. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:198-216.

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16
352008The dynamics of online word-of-mouth and product sales—An empirical investigation of the movie industry. (2008). Duan, Wenjing ; Gu, Bin ; Whinston, Andrew B. In: Journal of Retailing. RePEc:eee:jouret:v:84:y:2008:i:2:p:233-242.

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16
362017Enhancing Customer Engagement Through Consciousness. (2017). Sisodia, Rajendra ; Nordfalt, Jens ; Grewal, Dhruv ; Roggeveen, Anne L. In: Journal of Retailing. RePEc:eee:jouret:v:93:y:2017:i:1:p:55-64.

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15
372017The Role of Big Data and Predictive Analytics in Retailing. (2017). Voleti, Sudhir ; Kopalle, Praveen ; Gangwar, Manish ; Bradlow, Eric T. In: Journal of Retailing. RePEc:eee:jouret:v:93:y:2017:i:1:p:79-95.

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15
382022The effect of retail assortment size on perceptions, choice, and sales: Review and research directions. (2022). Sethuraman, Raj ; Gazquez-Abad, Juan Carlos ; Martinez-Lopez, Francisco J. In: Journal of Retailing. RePEc:eee:jouret:v:98:y:2022:i:1:p:24-45.

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15
392023Leveraging In-Store Technology and AI: Increasing Customer and Employee Efficiency and Enhancing their Experiences. (2023). Noble, Stephanie M ; Benoit, Sabine ; Nordfalt, Jens ; Grewal, Dhruv ; Ahlbom, Carl-Philip ; Guha, Abhijit. In: Journal of Retailing. RePEc:eee:jouret:v:99:y:2023:i:4:p:487-504.

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15
402021Strategizing Retailing in the New Technology Era. (2021). Sethuraman, Raj ; Gauri, Dinesh K ; Grewal, Dhruv ; Roggeveen, Anne L. In: Journal of Retailing. RePEc:eee:jouret:v:97:y:2021:i:1:p:6-12.

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15
412021Emerging Market Retail: Transitioning from a Product-Centric to a Customer-Centric Approach. (2021). Gupta, Shaphali ; Ramachandran, Divya. In: Journal of Retailing. RePEc:eee:jouret:v:97:y:2021:i:4:p:597-620.

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15
422009Customer Experience Management in Retailing: An Organizing Framework. (2009). Kumar, V ; Levy, Michael ; Grewal, Dhruv. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:1:p:1-14.

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14
432010A Second-hand Shoppers’ Motivation Scale: Antecedents, Consequences, and Implications for Retailers. (2010). Roux, Dominique ; Guiot, Denis. In: Journal of Retailing. RePEc:eee:jouret:v:86:y:2010:i:4:p:355-371.

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14
442020Understanding the Strategic Consequences of Customer Privacy Concerns: A Meta-Analytic Review. (2020). Okazaki, Shintaro ; Eisend, Martin ; de Ruyter, KO ; Plangger, Kirk ; Grewal, Dhruv. In: Journal of Retailing. RePEc:eee:jouret:v:96:y:2020:i:4:p:458-473.

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14
452016Light and Pale Colors in Food Packaging: When Does This Package Cue Signal Superior Healthiness or Inferior Tastiness?. (2016). Mai, Robert ; Symmank, Claudia ; Seeberg-Elverfeldt, Berenike. In: Journal of Retailing. RePEc:eee:jouret:v:92:y:2016:i:4:p:426-444.

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13
462011Innovations in Retail Business Models. (2011). Frambach, Ruud T ; Singh, Jagdip ; Bridges, Cheryl ; Rangaswamy, Arvind ; Sorescu, Alina. In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:s1:p:s3-s16.

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13
472015The Impact of the Multi-channel Retail Mix on Online Store Choice: Does Online Experience Matter?. (2015). Lamey, Lien ; Melis, Kristina ; Campo, Katia ; Breugelmans, Els. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:272-288.

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13
482022The Future of Digital Communication Research: Considering Dynamics and Multimodality. (2022). Ludwig, Stephan ; Ordenes, Francisco Villarroel ; Grewal, Dhruv ; Herhausen, Dennis. In: Journal of Retailing. RePEc:eee:jouret:v:98:y:2022:i:2:p:224-240.

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13
492008Multichannel Shopper Segments and Their Covariates. (2008). Konu, Umut ; Neslin, Scott A ; Verhoef, Peter C. In: Journal of Retailing. RePEc:eee:jouret:v:84:y:2008:i:4:p:398-413.

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13
502017Managing Multi- and Omni-Channel Distribution: Metrics and Research Directions. (2017). Farris, Paul W ; Ailawadi, Kusum L. In: Journal of Retailing. RePEc:eee:jouret:v:93:y:2017:i:1:p:120-135.

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Citing documents used to compute impact factor: 152
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2025It’s Intertwined! Barriers and Motivations for Second-hand Product Consumption. (2025). Laursen, Linda Nhu ; Boks, Casper ; Frahm, Lea Becker. In: Circular Economy and Sustainability. RePEc:spr:circec:v:5:y:2025:i:1:d:10.1007_s43615-024-00441-y.

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2025Metaverse through the integrated theoretical lenses of task technology fit theory, social capital theory, and social cognitive theory: the case of SMEs. (2025). Singh, Rabinder ; Ali, Asif ; Lim, Weng Marc ; Sharma, Shavneet. In: Journal of Innovation and Entrepreneurship. RePEc:spr:joiaen:v:14:y:2025:i:1:d:10.1186_s13731-024-00445-w.

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2025Examining the customer experience in the metaverse retail revolution. (2025). Gleim, Mark R ; Ferrell, O C ; Gabler, Colin ; McCullough, Heath. In: Journal of Business Research. RePEc:eee:jbrese:v:186:y:2025:i:c:s0148296324005496.

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2025Sustainable digital fashion in a metaverse ecosystem. (2025). Song, Yaping ; Xin, Baogui ; Peng, Wei ; Tan, Hui. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:82:y:2025:i:c:s0969698924003953.

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2025Exploring purchase intention in metaverse retailing: Insights from an automotive platform. (2025). Lv, Yang ; Zhang, Haowei ; Urbonavicius, Sigitas ; Behl, Abhishek ; Hollebeek, Linda D. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:82:y:2025:i:c:s0969698924004405.

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2025Interactive product presentation in an immersive environment: The influence of functional control on hedonic aspects. (2025). Tatzgern, Markus ; Vallaster, Christine ; Kinzinger, Arno ; Steiner, Winfried J. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:83:y:2025:i:c:s0969698924004521.

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2025Metaverse friends with social benefits: Effects of social identity on the intention to purchase virtual products through site attachment, user engagement, and public self-consciousness. (2025). Yoo, Jungmin ; Park, Minjung ; Kim, Hyojung. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:83:y:2025:i:c:s0969698924004545.

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2025Metaverse platform attributes and customer experience measurement. (2025). Bowden, Jana Lay-Hwa ; Carlson, Jamie ; Rahman, Syed Mahmudur ; Chowdhury, Noman H. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:83:y:2025:i:c:s0969698924004557.

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2025Identifying the metaverse value recipe(s) affecting customer engagement and well-being in retailing. (2025). Quaddus, Mohammed ; Sadeque, Saalem ; Singh, Gaganpreet ; Roy, Sanjit K ; Apostolidis, Chrysostomos. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:210:y:2025:i:c:s0040162524006681.

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2025How sustainability is driven in entrepreneurship? Evidence from apiculture practices. (2025). Talukdar, Bhairab ; Saikia, Jitu. In: Future Business Journal. RePEc:spr:futbus:v:11:y:2025:i:1:d:10.1186_s43093-025-00508-8.

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2025Qualitative Insights into Organizational Value Creation: Decoding Characteristics of Metaverse Platforms. (2025). Leimeister, Jan Marco ; Schbel, Sofia Marlena ; Schultheiss, Raphael ; Tingelhoff, Fabian. In: Information Systems Frontiers. RePEc:spr:infosf:v:27:y:2025:i:2:d:10.1007_s10796-024-10494-x.

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2025A whole new world, a new fantastic point of view: Charting unexplored territories in consumer research with generative artificial intelligence. (2025). Yoo, Kiwoong ; Haenlein, Michael ; Hewett, Kelly. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:53:y:2025:i:3:d:10.1007_s11747-025-01097-2.

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2025From Code to Cargo: A Bibliometric Mapping of the Metaverse Revolution in Supply Chain Management. (2025). Rohit, Dwivedi ; Anita, Choudhary ; Shobhanam, Krishna. In: Zagreb International Review of Economics and Business. RePEc:vrs:zirebs:v:28:y:2025:i:1:p:169-195:n:1008.

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2025Unveiling virtual interactive marketplaces: Shopping motivations in the Metaverse through the lens of uses and gratifications theory. (2025). Sivathanu, Brijesh ; Rana, Nripendra P ; Pillai, Rajasshrie. In: Journal of Business Research. RePEc:eee:jbrese:v:190:y:2025:i:c:s0148296325000426.

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2025All the cues we cannot see: How reward-driven distractors render consumers insensitive to assortment complexity. (2025). Sadowski, Sebastian ; van Ittersum, Koert ; Fennis, Bob M. In: Journal of Business Research. RePEc:eee:jbrese:v:190:y:2025:i:c:s0148296325000505.

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2025What drives metaverse retail environments (non)usage? A behavioral reasoning theory perspective. (2025). Shahid, Shadma ; Ashraf, Abdul Rehman ; Nadeem, Waqar. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:212:y:2025:i:c:s0040162524007431.

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2025Consumer brand choice in the metaverse: Exploring personal and social factors. (2025). Simonetti, Aline ; Bigne, Enrique ; Rico, Luis Fernando. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:213:y:2025:i:c:s0040162525000642.

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2025Online retailing and the metaverse: Addressing stakeholder impediments in e-commerce. (2025). Oberoi, Sarbjit Singh ; Alam, Md Mahmudul ; Kumar, Rupesh ; Ji, OM ; Kashyap, Abhishek. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:84:y:2025:i:c:s0969698924004673.

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2025Exploring participation intentions in metaverse-based retail stores: Implications for commute reduction. (2025). Goel, Pooja ; Singh, Rajesh Kumar ; Garg, Aashish ; Struweg, Ilse. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:84:y:2025:i:c:s0969698924004739.

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2025Beyond and beneath the Metaverse dazzle: The interplay of VR and blockchain-based social exchanges and affordances in determining NFT trading user experience. (2025). Basu, Bibaswan ; Mandal, Subhadeep ; Kar, Arpan Kumar. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:84:y:2025:i:c:s0969698924004764.

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2025The retail strategies of luxury fashion firms in the metaverse: Enhancing brand experiences. (2025). Hu, Lala ; Olivieri, Mirko ; Giovannetti, Marta ; Cedrola, Elena. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:84:y:2025:i:c:s0969698924004983.

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2025€œBeing€ with the brand in the metaverse: Strengthening brand anthropomorphism to foster brand love. (2025). Patrizi, Michela ; Boccalini, Sara ; Vernuccio, Maria. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:84:y:2025:i:c:s0969698924005009.

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2025Unlocking the potential of NFTs in branding: An exploration of NFT-based brand experience. (2025). Hill, Sally Rao ; de Zubielqui, Graciela Corral ; Li, Wenjie. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:85:y:2025:i:c:s096969892500092x.

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2025Exploring the impact of metaverse adoption on sustainability outcomes in retail organizations: A dynamic capabilities view perspective. (2025). Pattanayak, Sirsha ; Ramkumar, M ; Papadopoulos, Thanos. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:217:y:2025:i:c:s0040162525002203.

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2025How psychological determinants influence entrepreneurial success behavior? Evidence from migrant entrepreneurship. (2025). Talukdar, Bhairab. In: Future Business Journal. RePEc:spr:futbus:v:11:y:2025:i:1:d:10.1186_s43093-025-00628-1.

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2025Retail Surveillance: From Consumers€™ Interaction to the Process of Data Extraction In-store and Online. (2025). Tanase, George Cosmin. In: Romanian Distribution Committee Magazine. RePEc:rdc:journl:v:16:y:2025:i:3:p:30-36.

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2025Value creation and value capture in NFT business models: Insights from blockchain-based ventures. (2025). Rezazadeh, Arash ; Bohnsack, Ren. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:219:y:2025:i:c:s0040162525002811.

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2025Adverse impacts of metaverse-induced cognitive biases on the immersive shopping experience: A conceptual model developed from a qualitative approach. (2025). Rana, Nripendra P ; Bala, Pradip Kumar ; Behera, Rajat Kumar ; Ghosh, Soumili. In: Technology in Society. RePEc:eee:teinso:v:82:y:2025:i:c:s0160791x2500106x.

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2025Virtual-physical alliance in the metaverse ecosystem: Business model evolution and optimal deployment of knowledge management strategy. (2025). Xin, Baogui ; Song, Yaping ; Peng, Wei ; Tan, Hui. In: Technology in Society. RePEc:eee:teinso:v:82:y:2025:i:c:s0160791x25001459.

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2025How is NFT fashion distinct from digital fashion? insights from mixed-methods research combining social listening and Consumer surveys. (2025). Lam, Magnum ; Ki, Chung-Wha ; Lee, Hyunhwan ; Aw, Eugene Cheng-Xi. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:87:y:2025:i:c:s0969698925001584.

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2025Awe-inspired experience in the metaverse: A multi-study investigation. (2025). Lim, Weng Marc ; Joshi, Nisarg ; Kautish, Pradeep. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:87:y:2025:i:c:s0969698925001699.

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2025Customer inspiration in the metaverse: Antecedents, mechanisms, and outcomes. (2025). Hajawi, Doa'a, ; Bazi, Saleh. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:87:y:2025:i:c:s0969698925002188.

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2025Creating existential authenticity experience by combining technology capability with gamification in the metaverse: An affordance perspective. (2025). Jiang, Xinyu ; Deng, Nianqi ; Wang, Junbin. In: Technology in Society. RePEc:eee:teinso:v:83:y:2025:i:c:s0160791x2500209x.

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2025The trade-offs of metaverse value creation. Real-Time-Delphi-based scenario analysis by 2040. (2025). Hajdas, Monika ; Radomska, Joanna ; Kawa, Arkadiusz ; Szpulak, Aleksandra. In: Technology in Society. RePEc:eee:teinso:v:83:y:2025:i:c:s0160791x25002180.

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2025VR retailing: When and why immersion pays off. (2025). Shao, Wei ; Quach, Sara ; Li, Qianmin ; Thaichon, Park ; Zhang, Yunen. In: Journal of Retailing. RePEc:eee:jouret:v:101:y:2025:i:3:p:348-365.

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2025Avatar anthropomorphism continuum: A blockchain-based data analysis of avatar skin purchases in the metaverse. (2025). Sokolova, Karina ; Perez, Charles. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:221:y:2025:i:c:s0040162525003725.

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2025Leveling up retail: How retailers and brands thrive in the video game ecosystem. (2025). Welden, Roman ; Kannan, P K ; Haenlein, Michael ; Pauwels, Koen ; Yoo, Kiwoong ; Hewett, Kelly ; Smith, Keith Marion ; Hulland, John. In: Journal of Retailing. RePEc:eee:jouret:v:101:y:2025:i:4:p:583-600.

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2025Presenting a typology of virtual reality (VR) in retailing: A construal level theory and heuristic-systematic model perspective. (2025). Ketron, Seth ; Cowan, Kirsten. In: Journal of Retailing. RePEc:eee:jouret:v:101:y:2025:i:4:p:639-658.

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2025Exploring human-machine collaboration in metaverse communities: utilitarian vs. hedonic dimensions in enhancing user immersion. (2025). Yang, MU ; Amankwah-Amoah, Joseph ; Han, Chunjia ; Gupta, Brij B. In: Transportation Research Part E: Logistics and Transportation Review. RePEc:eee:transe:v:204:y:2025:i:c:s1366554525004648.

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2025Navigating toxic playgrounds: Managing reputational and financial brand safety in multiplayer video games. (2025). Danatzis, Ilias ; Sotgiu, Francesca ; Bernritter, Stefan F ; Mller-Herm, Jana. In: International Journal of Research in Marketing. RePEc:eee:ijrema:v:42:y:2025:i:4:p:936-956.

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2025Blockchain Empowered Metaverse: Enhancing User Engagement through Trust, Collaboration, Authenticity, And Governance. (2025). Goswami, Mohit ; Gupta, Sumeet ; Ramkumar, M ; Pattanayak, Sirsha. In: Information Systems Frontiers. RePEc:spr:infosf:v:27:y:2025:i:6:d:10.1007_s10796-025-10622-1.

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2025Snack dilemma: How vending machines influence choice of virtue and vice foods. (2025). Gistri, Giacomo ; Scarpi, Daniele ; Pietrini, Rocco ; Perfetti, Agnese. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:87:y:2025:i:c:s0969698925001481.

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2025Effects of International E-Commerce Firms’ Depth versus Breadth of Control on Foreign Sales Performance and the Role of Market Size and Growth as Context Factors. (2025). Swoboda, Bernhard ; Mueller, Marius. In: Management International Review. RePEc:spr:manint:v:65:y:2025:i:2:d:10.1007_s11575-025-00570-y.

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2025Determinants of Wholly Owned Foreign Direct Investments in E-Commerce Firms: A Hierarchical Country- and Firm-Level Analysis. (2025). Mueller, Marius ; Swoboda, Bernhard. In: Management International Review. RePEc:spr:manint:v:65:y:2025:i:4:d:10.1007_s11575-025-00575-7.

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2025Sustainable Food Purchasing in an Urban Context: Retail Availability and Consumers’ Representations. (2025). Tonet, Tommaso ; Genova, Carlo. In: Sustainability. RePEc:gam:jsusta:v:17:y:2025:i:10:p:4647-:d:1658911.

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2025Resolving paradoxical tensions during business model innovation for sustainability in retailing: The role of the ecosystem. (2025). Lecocq, Xavier ; Collin-Lachaud, Isabelle ; Do, G. In: Journal of Retailing. RePEc:eee:jouret:v:101:y:2025:i:4:p:564-582.

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2025Resolving paradoxical tensions during business model innovation for sustainability in retailing: The role of the ecosystem. (2025). Lecocq, Xavier ; Collin-Lachaud, Isabelle ; Do, Guillaume. In: Post-Print. RePEc:hal:journl:hal-05586045.

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2025Spatial-temporal distribution characteristics and influencing factors of new retail stores: a case study of Freshippo stores in Shanghai. (2025). Zhou, Yajuan ; Wang, Guoen ; Zhang, Ershen. In: Humanities and Social Sciences Communications. RePEc:pal:palcom:v:12:y:2025:i:1:d:10.1057_s41599-025-05851-3.

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2025A store-level analysis of frontline employees as enhancers of store loyalty. (2025). Mostert, Pierre ; Kotz, Theuns. In: Service Business. RePEc:spr:svcbiz:v:19:y:2025:i:3:d:10.1007_s11628-025-00589-z.

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2025Subtle glamour as an affective force in a non-exclusive retail brandscape. (2025). MacLaran, Pauline ; Van, Marleen ; Stevens, Lorna. In: Journal of Retailing. RePEc:eee:jouret:v:101:y:2025:i:4:p:523-542.

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2025Pricing cues and retail competition. (2025). Sainam, Preethika ; Krishnamoorthy, Anand. In: Journal of Retailing. RePEc:eee:jouret:v:101:y:2025:i:1:p:55-67.

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2025Order or disorder? The impact of product display on consumer purchase intention. (2025). Huang, Rui ; Wang, Xiwen ; Zhai, Haochun ; Liao, Yichen. In: Journal of Business Research. RePEc:eee:jbrese:v:192:y:2025:i:c:s0148296325001420.

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2025The Impact of Visual Perspectives in Advertisements on Consumers’ Reactions to Close-to-Expiry Food. (2025). Zhang, Eileen Yiran ; Duan, Shen ; Meng, Lu Monroe ; Liang, CE. In: Journal of Business Ethics. RePEc:kap:jbuset:v:199:y:2025:i:2:d:10.1007_s10551-025-05992-0.

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2025Acting on impulse: the role of emotion, gender identity and immersion in driving impulse behavior. (2025). Selcuk, Cem ; Green, Todd ; Wang, Kai-Yu ; Ashraf, Abdul ; Thongpapanl, Narongsak ; Ferreira, Caitlin. In: Electronic Commerce Research. RePEc:spr:elcore:v:25:y:2025:i:3:d:10.1007_s10660-024-09856-z.

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2025Emerging technologies for basic human needs: A TCCM approach to systematically reviewing metaverse intervened wellness. (2025). Kaur, Pawandeep ; Prakash, Gyan ; Agarwal, Reeti ; Virmani, Naveen ; Alghafes, Rsha. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:217:y:2025:i:c:s0040162525002215.

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2025We are inspired: How augmented reality empowers cultural communication through self-authenticity and subjective well-being. (2025). Chen, Shuang ; Zhou, QI ; Li, Bin. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:221:y:2025:i:c:s0040162525003841.

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2025Are negative reviews always helpful? effects of emotional arousal on the usefulness of negative reviews and how merchants should respond. (2025). Du, Zhanhe ; Lowry, Paul Benjamin ; Li, Lixu ; Chai, HU ; Lu, Haijiao. In: Journal of Business Research. RePEc:eee:jbrese:v:201:y:2025:i:c:s0148296325005636.

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2025Enhancing e-grocery order fulfillment: improving product availability, cost, and emissions in last-mile delivery. (2025). Ekren, Banu Y ; Perotti, Sara ; Foresti, Laura ; Prataviera, Lorenzo. In: Electronic Commerce Research. RePEc:spr:elcore:v:25:y:2025:i:3:d:10.1007_s10660-023-09799-x.

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2025Navigating online order fulfillment failures: Impacts on future customer behavior and the role of retailer mitigation. (2025). Rooderkerk, Robert P ; Amorim, Pedro ; Eng-Larsson, Fredrik. In: Journal of Retailing. RePEc:eee:jouret:v:101:y:2025:i:3:p:382-408.

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2025Using Investments in Solar Photovoltaics as Inflation Hedges. (2025). Sadat, Seyyed Ali ; Mittal, Kashish ; Pearce, Joshua M. In: Energies. RePEc:gam:jeners:v:18:y:2025:i:4:p:890-:d:1590210.

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2025Prosocial Giving to Various Targets: A Longitudinal Examination in Poland in the First Post-COVID-19 Year. (2025). Rajchert, Joanna ; Nowakowska, Iwona. In: Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement. RePEc:spr:soinre:v:176:y:2025:i:1:d:10.1007_s11205-024-03454-0.

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2025How categories grow: The behavioural drivers of revenue growth. (2025). Dunn, Steven ; Graham, Charles ; Nenycz-Thiel, Magda ; Dawes, John ; Danenberg, Nick ; Tanusondjaja, Arry ; McColl, Bruce ; Trinh, Giang. In: Journal of Business Research. RePEc:eee:jbrese:v:195:y:2025:i:c:s0148296325002085.

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2025The effectiveness of advertising and price during conflict delistings. (2025). Raassens, Nomie ; Hermans, Marleen ; Cleeren, Kathleen. In: International Journal of Research in Marketing. RePEc:eee:ijrema:v:42:y:2025:i:3:p:866-885.

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2025An examination of the effects of inflation on a pull-based production system. (2025). Erozan, Hsan. In: Operations Management Research. RePEc:spr:opmare:v:18:y:2025:i:4:d:10.1007_s12063-025-00562-z.

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2025Understanding surprise: Toward a theory of surprise marketing. (2025). Dong, Beibei ; Guo, Wenjun Emma ; Palmatier, Robert W. In: Journal of Retailing. RePEc:eee:jouret:v:101:y:2025:i:1:p:7-24.

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2025When reviews speak through pictures: Visual content and its influence on helpfulness. (2025). Dacunto, David ; Armendriz-Iigo, Jos Enrique ; Arce-Urriza, Marta ; Alzate, Miriam ; Vidaurreta-Apesteguia, Paula. In: Journal of Business Research. RePEc:eee:jbrese:v:199:y:2025:i:c:s0148296325002553.

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2025User presence in online product reviews: The dual effects on purchase intention. (2025). Kou, Yan ; Powpaka, Samart ; Zhou, Lanlan ; Huang, Jiangyu ; Lu, Dong. In: Journal of Business Research. RePEc:eee:jbrese:v:199:y:2025:i:c:s0148296325003868.

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2025Collecting and Analyzing User-Generated Content for Decision Support in Marketing Management: An Overview of Methods and Use Cases. (2025). Asenova, Yana ; Decker, Reinhold ; Baier, Daniel. In: Schmalenbach Journal of Business Research. RePEc:spr:sjobre:v:77:y:2025:i:3:d:10.1007_s41471-025-00208-7.

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2025Mining Consumer Mindset Metrics With User-Generated Content. (2025). Adler, Susanne J ; Kbler, Raoul V ; Sarstedt, Marko ; Welke, Lina ; Pauwels, Koen. In: Schmalenbach Journal of Business Research. RePEc:spr:sjobre:v:77:y:2025:i:3:d:10.1007_s41471-025-00219-4.

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2025Taking Digital Responsibility for Data: Toward a Governance Model for User-Generated Data. (2025). Carl, Valerie K ; Zimmer, Markus P ; Lobschat, Lara ; Kurtz, Christian ; Mueller, Benjamin ; Christ, Anna-Sophia. In: Schmalenbach Journal of Business Research. RePEc:spr:sjobre:v:77:y:2025:i:3:d:10.1007_s41471-025-00225-6.

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2025Exploring the role of product attributes in 9-ending pricing strategies: A study on online retailing. (2025). Gonalves, Mariana Gaspar ; Barbosa, Belem ; Saura, Jose Ramon ; Mariani, Marcello. In: Journal of Business Research. RePEc:eee:jbrese:v:192:y:2025:i:c:s0148296325001080.

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2025€œFrom expectations to frustrations€ : Dissecting negative experiences to understand negative word-of-mouth in online grocery services. (2025). Samanta, Tamal ; Khalek, Sk Abu ; Dey, Debasmita ; Chakraborty, Anirban. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:84:y:2025:i:c:s0969698924005174.

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2025How to Harness the Potential of User-Generated Content for Management Decisions. (2025). Kbler, Raoul V ; Klarmann, Martin ; Paetz, Friederike ; Burmester, Alexa. In: Schmalenbach Journal of Business Research. RePEc:spr:sjobre:v:77:y:2025:i:3:d:10.1007_s41471-025-00226-5.

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2025Predicting Customer Buying Behavior Using the BG/NBD Model to Support Business Sustainability in a Self-Service Context. (2025). Ichindelean, Mihai ; Mihaiu, Diana-Marieta ; Duralia, Oana ; Ogrean, Claudia. In: Sustainability. RePEc:gam:jsusta:v:17:y:2025:i:20:p:9237-:d:1774030.

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2025Adaptation and resilience in retail: Exploring consumer clusters in the new normal. (2025). Stanca, Liana ; Caampian, Veronica ; Dabija, Dan-Cristian. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:82:y:2025:i:c:s0969698924004089.

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2025Revitalizing retail: The roles of functionality and recreation in shaping mall experiences in a changing retail era. (2025). Mitchell, Vince ; Vilnai-Yavetz, Iris ; Gilboa, Shaked. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:84:y:2025:i:c:s0969698925000116.

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2025Consumer responses to 3D experiences: the role of enjoyment, surprise, and augmentation quality. (2025). Rohden, Simoni F ; Espartel, Llis Balestrin ; Subbotin, Dmitry. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:13:y:2025:i:3:d:10.1057_s41270-025-00394-7.

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2025€œIll do it for myself€ : Enhancing customer value through online product customization experience. (2025). Ettis, Saaid Aboubaker ; Sellami, Achraf. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:82:y:2025:i:c:s0969698924004399.

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2025Do Quality Information, Price and Time Saving Advantages Attract Mobile Apps Customers. (2025). Abdullah, Salina ; Arshad, Yusri ; Azwa, Anis Izzatul ; Syed, Sharifah Norhafiza. In: International Journal of Research and Innovation in Social Science. RePEc:bcp:journl:v:9:y:2025:issue-4:p:362-369.

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2025In-store technology personalization: A typology and research agenda based on type of automation and data collection. (2025). Baltin, Anne-Sophie ; de Regt, Anouk ; Henkel, Sven ; Merfeld, Katrin ; Klein, Jan F. In: Journal of Business Research. RePEc:eee:jbrese:v:191:y:2025:i:c:s0148296325000591.

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2025You plan to manipulate me: A persuasion knowledge perspective for understanding the effects of AI-assisted selling. (2025). Zhu, Youping ; Wang, Haoding ; Liu, Dewen. In: Journal of Business Research. RePEc:eee:jbrese:v:200:y:2025:i:c:s0148296325004217.

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2025Cross-affinity effects of cat and dog products and corporate social responsibility appeals (CSRAs). (2025). Friske, Wesley ; Choi, Sunhee ; Dass, Mayukh. In: Journal of Business Research. RePEc:eee:jbrese:v:200:y:2025:i:c:s0148296325004023.

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2025Artificial intelligence versus human service agents: How their presence shapes consumer information privacy concerns. (2025). Siemon, Dominik ; Morana, Stefan ; Sohn, Stefanie ; Labrecque, Lauren. In: Journal of Retailing. RePEc:eee:jouret:v:101:y:2025:i:2:p:263-278.

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2025The effect of risk on purchase confidence and subsequent purchase intention: The moderating role of product container haptic sensations. (2025). Meyer, Thierry ; Lecuyer, Charlotte ; Kergoat, Marine. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:87:y:2025:i:c:s096969892500133x.

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2025Why do customers choose online or offline channels? A framework of motives and its application in an international context. (2025). Komor, Marcin ; Zielke, Stephan. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:82:y:2025:i:c:s0969698924003503.

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2025Feeling grounded when watching live streaming shows of highly anthropomorphic interactive virtual influencers: An exploratory study on customer opinions. (2025). Xie, Yancong ; Desouza, Kevin C. In: Journal of Business Research. RePEc:eee:jbrese:v:199:y:2025:i:c:s0148296325003303.

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2025Service marketing mix and customer engagement: A meta-analysis. (2025). Shainesh, G ; Ranjan, Kumar Rakesh ; Rohit, Sudeep. In: Journal of Business Research. RePEc:eee:jbrese:v:194:y:2025:i:c:s0148296325001869.

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2025A general framework for retailer competition under elastic demand and quantity-dependent transport costs. (2025). Esteves, Rosa-Branca ; Carballo-Cruz, Francisco. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:87:y:2025:i:c:s0969698925001377.

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2025Beyond technology: Multidimensional consumption values in phygital retailing; a mixed method approach. (2025). Somogyi, Simon ; Thomas-Francois, Kimberly ; Zolfaghari, Alireza ; Fesharaki, Maryamsadat Hashemi. In: Electronic Markets. RePEc:spr:elmark:v:35:y:2025:i:1:d:10.1007_s12525-025-00776-w.

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2025The way out €“ Customer benefits and self-service satisfaction in cashierless shopping systems. (2025). Paetz, Friederike ; Schultz, Carsten D. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:85:y:2025:i:c:s0969698925000591.

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2025The impact of a flagship store opening on firm value: evidence from an event study. (2025). Kargin, Sinem ; Lamey, Lien. In: Journal of Business Research. RePEc:eee:jbrese:v:199:y:2025:i:c:s0148296325004060.

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2025Developing a data pricing framework for data exchange. (2025). Majumdar, Rupsa ; Gurtoo, Anjula ; Maileckal, Minnu. In: Future Business Journal. RePEc:spr:futbus:v:11:y:2025:i:1:d:10.1186_s43093-025-00422-z.

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2025Ethicality of online dynamic pricing: an empirical investigation of consumer perception of ethical risks. (2025). Ayadi, Nawel ; Paraschiv, Corina. In: Journal of Revenue and Pricing Management. RePEc:pal:jorapm:v:24:y:2025:i:3:d:10.1057_s41272-024-00497-3.

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2025Theoretical perspectives and conceptual framework for online grocery shopping: Adapting to environmental circumstances and influencing internal factors. (2025). Brggemann, Philipp ; Martinez, Luis F ; Pauwels, Koen. In: Electronic Commerce Research. RePEc:spr:elcore:v:25:y:2025:i:3:d:10.1007_s10660-025-09960-8.

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2025Enhancing Road Freight Price Forecasting Using Gradient Boosting Ensemble Supervised Machine Learning Algorithm. (2025). Ciela, Maria ; Budzyski, Artur. In: Mathematics. RePEc:gam:jmathe:v:13:y:2025:i:18:p:2964-:d:1748628.

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2025Promoting product returns? The impact of at-purchase and post-purchase discounts on customers’ return behavior. (2025). , Tammo ; Gijsenberg, Maarten J ; Hirche, Christian F. In: Journal of Retailing. RePEc:eee:jouret:v:101:y:2025:i:3:p:473-492.

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2025Algorithmic pricing: Effects on consumer trust and price search. (2025). Sarantopoulos, Panagiotis ; Homburg, Christian ; Vomberg, Arnd. In: International Journal of Research in Marketing. RePEc:eee:ijrema:v:42:y:2025:i:4:p:1166-1186.

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2025When the recipe is more important than the ingredients, understanding factors affecting customer loyalty in unmanned convenience store using fsQCA. (2025). Alshehri, Abdullah. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:82:y:2025:i:c:s0969698924004132.

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2025A new era of technology-infused retailing. (2025). Grewal, Dhruv ; Wetzels, Martin ; Osorio, Mara Lucila ; Benoit, Sabine ; Roggeveen, Anne L. In: Journal of Business Research. RePEc:eee:jbrese:v:188:y:2025:i:c:s014829632400599x.

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2025Shadow work in self-service technologies usage: Scale development and validation. (2025). Lee, Woong-Kyu ; Ryoo, Sung Yul ; Koh, Joon ; Park, Sang Cheol. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:212:y:2025:i:c:s0040162524007339.

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2025Providing social support in technology-based service encounters: Activating intrinsic motivations to create better outcomes. (2025). Keating, Byron W ; Aslan, Marjan. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:84:y:2025:i:c:s0969698925000086.

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2025Revolutionising retail: A review of Intelligent Unmanned Convenience Stores and their market implications. (2025). Pingali, Venugopal ; Malhotra, Smitu ; Kohli, Tanu Priya. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:219:y:2025:i:c:s004016252500304x.

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2025Reimagining retail: Technology at the frontline, across the value Chain, and toward sustainability. (2025). Schultz, Carsten D. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:87:y:2025:i:c:s0969698925002280.

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2025Contrastive Learning-Based Cross-Modal Fusion for Product Form Imagery Recognition: A Case Study on New Energy Vehicle Front-End Design. (2025). Zhang, Yutong ; Sun, LI ; Wu, Jiantao ; Yang, Guoan. In: Sustainability. RePEc:gam:jsusta:v:17:y:2025:i:10:p:4432-:d:1654886.

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2025Seeking effective fit: The impact of brand-influencer fit types on consumer brand attitude. (2025). Che, Siyu ; Lin, Zhengnan ; Sheng, Guanghua ; Jin, Xiaotong. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:84:y:2025:i:c:s0969698924004843.

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2025Product line strategy for green and non-green products in hybrid platform retailing. (2025). Zong, Shengliang ; Zhang, Longbing ; Lei, Ruoxi. In: Annals of Operations Research. RePEc:spr:annopr:v:346:y:2025:i:3:d:10.1007_s10479-025-06474-2.

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2025The impact of consumers’ cross-channel experiencing behavior on omnichannel integration based on game-theoretic analysis. (2025). Wang, Junbin. In: Humanities and Social Sciences Communications. RePEc:pal:palcom:v:12:y:2025:i:1:d:10.1057_s41599-025-05270-4.

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2025Reflection on faster and faster deliveries: Possible social changes arising from logistical immediacy. (2025). Vivaldini, Leticia Ribeiro. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:212:y:2025:i:c:s0040162525000204.

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2025The Role of Delivery Time Guarantees and Accuracy in Shaping Customer Loyalty in Online Food Delivery (OFD) Services. (2025). Nordin, Nur Naddia ; Amiiraa, Nur Ilyana ; Ali, Nurhazwani Mohd ; As, Halimah. In: International Journal of Research and Innovation in Social Science. RePEc:bcp:journl:v:9:y:2025:i:28:p:411-417.

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2025Empathic concern in network sentinels and their impact on peer sales performance: a study of salespeople higher in psychopathy. (2025). Sirianni, Nancy J ; Satornino, Cinthia B ; Bauer, Carlos ; Allen, Alexis M. In: Journal of Business Research. RePEc:eee:jbrese:v:201:y:2025:i:c:s0148296325005661.

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2025From online deliveries to travel behavior: Socioeconomic insights from 2009, 2017, and 2022. (2025). Ha, Jaehyun. In: Transport Policy. RePEc:eee:trapol:v:168:y:2025:i:c:p:15-26.

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2025Online retail formats and product sales performance: The moderating role of product characteristics. (2025). Ho, Joon ; Good, Valerie ; Wang, Hao. In: Journal of Business Research. RePEc:eee:jbrese:v:198:y:2025:i:c:s0148296325003327.

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2025Improving Small Parcel Delivery Efficiency and Sustainability: A Study of Lithuanian Private Delivery Company. (2025). Matijoius, Jonas ; Sokolovskij, Edgar ; Draugelyt, Greta ; Iinien, Kristina. In: Sustainability. RePEc:gam:jsusta:v:17:y:2025:i:5:p:1838-:d:1596726.

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2025Thinking fast, slow delivery: nudging sustainable choices among Gen Z consumers. (2025). Mommens, Koen ; Cauwelier, Kathleen ; Rai, Heleen Buldeo. In: Research in Transportation Economics. RePEc:eee:retrec:v:114:y:2025:i:c:s0739885925001404.

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2025Tales of tails: sales distribution and the role of retail channels in the German book market. (2025). Lke, Daniel. In: Journal of Cultural Economics. RePEc:kap:jculte:v:49:y:2025:i:4:d:10.1007_s10824-025-09548-y.

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2025Keep them busy, keep them flowing? The effects of actively versus passively occupied wait time. (2025). Bddeker, Sebastian ; Rothert-Schnell, Caroline ; Groth, Markus ; Walsh, Gianfranco. In: Journal of Business Research. RePEc:eee:jbrese:v:189:y:2025:i:c:s0148296325000396.

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2025Customer Service Management Audit: Opportunities and Challenges. (2025). Abu, Mohd Zamri ; Muhamed, Ariff Azly ; Othman, Abdul Kadir ; Khir, Masrur Mohd ; Abd, Nur Najjah ; Halif, Mazuin Mat. In: International Journal of Research and Innovation in Social Science. RePEc:bcp:journl:v:9:y:2025:issue-7:p:163-177.

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2025The impact of assortment size and population density on product evaluation. (2025). Mathmann, Frank ; Pham, Thuy ; Septianto, Felix ; Chylinski, Mathew. In: Journal of Retailing. RePEc:eee:jouret:v:101:y:2025:i:2:p:227-240.

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2025Strategic localization practices and glocalization dynamics: insights from the fashion industry. (2025). Cantoni, Lorenzo ; Sabatini, Nadzeya ; Noris, Alice. In: Humanities and Social Sciences Communications. RePEc:pal:palcom:v:12:y:2025:i:1:d:10.1057_s41599-025-05542-z.

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2025Predicting retail shop number against roadside tree canopy shade: A national wide demonstration across 148 cities of China. (2025). Liu, Yifeng ; Wang, Xinyu ; Wei, Hongxu ; Cao, Zhanhua. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:84:y:2025:i:c:s0969698925000347.

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2025Effect of infrastructure and technological factors on slum online commerce and product delivery: A structural functionalism perspective. (2025). Armah, Abdul Karim ; Li, Jinfa ; Wei, Mengdi. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:85:y:2025:i:c:s0969698925000712.

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2025Factors Influencing Rail Service Passenger Loyalty Among Older Thai Adults. (2025). Chaveesuk, Singha ; Rojniruttikul, Nuttawut ; Lieophairot, Ratchaphong. In: Sustainability. RePEc:gam:jsusta:v:17:y:2025:i:18:p:8240-:d:1748853.

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2025GIS-based fuzzy multi-criteria decision-making for selecting optimal parcel lockers location: A case study in Dublin, Ireland. (2025). Moslem, Sarbast ; Bovkir, Rabia ; Pilla, Francesco. In: Land Use Policy. RePEc:eee:lauspo:v:158:y:2025:i:c:s0264837725003059.

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2025Estimating Sequential Search Models Based on a Partial Ranking Representation. (2025). Zhang, Tinghan. In: Papers. RePEc:arx:papers:2501.07514.

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2025The sequential search model: A framework for empirical research. (2025). Honka, Elisabeth ; Seiler, Stephan ; Ursu, Raluca. In: Quantitative Marketing and Economics (QME). RePEc:kap:qmktec:v:23:y:2025:i:1:d:10.1007_s11129-024-09291-2.

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2025Should I stay or should I go? An empirical analysis of consumer behavior using airline web-traffic data. (2025). Williams, Jonathan W ; Scott, Garrett ; van Kuiken, Drew ; Marsh, Alex. In: Economics of Transportation. RePEc:eee:ecotra:v:43:y:2025:i:c:s2212012225000334.

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2025Full surplus extraction and consideration sets. (2025). Pastrian, Nicolas. In: Economic Theory. RePEc:spr:joecth:v:80:y:2025:i:4:d:10.1007_s00199-025-01656-2.

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2025The customer journey as a source of information. (2025). Netzer, Oded ; Padilla, Nicolas ; Ascarza, Eva. In: Quantitative Marketing and Economics (QME). RePEc:kap:qmktec:v:23:y:2025:i:3:d:10.1007_s11129-024-09287-y.

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2025Are food retailers resilient amid crisis? A cultural resource-based exploration of Lebanese consumers€™ engagement with the food retail landscape. (2025). Fort, Fatiha ; Bahn, Rachel A ; Abebe, Gumataw Kifle ; Saucaede, Florent. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:82:y:2025:i:c:s0969698924003606.

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2025The effects of footstep sounds on impression formation and persuasion. (2025). An, Lam ; Yu, Zhihao ; Heath, Timothy B. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:82:y:2025:i:c:s0969698924003825.

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2025Can marketing reduce inequality? Evidence from marketing science. (2025). Lim, Weng Marc ; Ashik, Farhan ; Voola, Ranjit ; Vassallo, Jarrod P. In: Journal of Business Research. RePEc:eee:jbrese:v:188:y:2025:i:c:s0148296324005575.

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2025Political ideology and variety seeking in travel choices. (2025). Kim, Jungkeun ; Lee, Daniel Chaein ; Baek, Tae Hyun. In: Annals of Tourism Research. RePEc:eee:anture:v:114:y:2025:i:c:s0160738325001173.

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2025Assessing fast fashion overstock through time-to-peak-sales. (2025). Zhang, Yufei ; Wang, Joyce ; Tomas, G ; Lin, Chen. In: Journal of Retailing. RePEc:eee:jouret:v:101:y:2025:i:3:p:431-453.

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2025Extending the Theory of Planned Behavior to Examine University Students Purchase Intention Toward Near-Expired Products: The Role of Media Persuasion. (2025). Cai, Baojing ; Ma, Qianying ; Chen, Yutong. In: International Journal of Research and Innovation in Social Science. RePEc:bcp:journl:v:9:y:2025:i:10:p:3929-3938.

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2025Consumer preferences for unmanned stores: A choice experiment study. (2025). Lee, Sihyun ; Nam, Youngwon. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:82:y:2025:i:c:s0969698924003576.

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2025Algorithm-based augmented reality increases website visit duration and total online purchase amount: Role of mindfulness. (2025). Liu, Ben S ; Huang, Tseng-Lung. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:84:y:2025:i:c:s0969698924004971.

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2025Unpacking human-AI interaction: Exploring unintended consequences on employee Well-being in entrepreneurial firms through an in-depth analysis. (2025). Kamal, Muhammad Mustafa ; Liang, Xiaoyang ; Alzeiby, Ebtesam Abdullah ; Zheng, Jianwen ; Zhang, Justin Zuopeng. In: Journal of Business Research. RePEc:eee:jbrese:v:196:y:2025:i:c:s0148296325002292.

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2025Conceptualizing post-sales relationship management in B2B markets: review, synthesis, and recommendations for future research. (2025). Fombelle, Paul W ; Boylan, Nicole M ; Jenkins, Mason R ; Voorhees, Clay M ; Bauer, Carlos. In: Journal of Business Research. RePEc:eee:jbrese:v:201:y:2025:i:c:s0148296325005235.

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2025Friends or Enemies? The impact of partial competitor referral on consumer purchase. (2025). Zhang, Mingyue ; Zhao, Haichuan ; Chen, Haipeng. In: Journal of Retailing. RePEc:eee:jouret:v:101:y:2025:i:1:p:86-102.

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2025Artificial intelligence in sales research: Identifying emergent themes and looking forward. (2025). Jarotschkin, Viktor ; Chaker, Nawar N ; Soykoth, Mostofa Wahid. In: Journal of Business Research. RePEc:eee:jbrese:v:198:y:2025:i:c:s0148296325002061.

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2025Stand strong or Step Back: Exploring resilience and customer incivility in the retail context. (2025). Khorana, Sangeeta ; Sharma, Vikram Kumar ; Alghafes, Rsha ; Gupta, Pragya. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:87:y:2025:i:c:s0969698925001328.

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2025Left out, stay out? The impact of social exclusion on consumer engagement in brand activism. (2025). Wei, Haiying ; Xie, Scheng. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:87:y:2025:i:c:s0969698925002267.

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2025How to use emerging service technologies to enhance customer centricity in business-to-business contexts: A conceptual framework and research agenda. (2025). Wnderlich, Nancy V ; Blut, Markus ; Brock, Christian ; Heirati, Nima ; Jensen, Marcus ; Paluch, Stefanie ; Rtzmeier-Keuper, Julia ; Tth, Zsfia. In: Journal of Business Research. RePEc:eee:jbrese:v:192:y:2025:i:c:s0148296325001079.

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2025Smart product brands €“ The interrelation of smart products and buyer personality traits. (2025). Paetz, Friederike ; Schultz, Carsten D. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:84:y:2025:i:c:s0969698924005162.

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2025Linkage mechanism of antecedents for employees continuous adoption of artificial intelligence virtual assistants. (2025). Hao, Xing-Lin ; Zhang, Xi-Xi. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:220:y:2025:i:c:s0040162525003488.

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2025Consumer value dimensions in conversational and mobile commerce. (2025). Kaiser, Saskia ; Schultz, Carsten D. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:13:y:2025:i:3:d:10.1057_s41270-025-00383-w.

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2025Redefining consumer experience through artificial intelligence in the luxury retail sector. (2025). Cenizo, Coral. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:87:y:2025:i:c:s096969892500195x.

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2025Influence of Buy Now, Pay Later on Buying Decision among Teaching and Non €“ Teaching Staff on Batangas State University €“ TNEU Pablo Borbon. (2025). Malaluan, Joselito S ; Aclan, Kristel G ; Lester, Mike ; Plandez, Jennilyn M. In: International Journal of Research and Innovation in Social Science. RePEc:bcp:journl:v:9:y:2025:i:15:p:347-366.

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2025Can the integration of digital and real economies stimulate residents consumption?. (2025). Ru, Xue ; Wu, Ziyin ; Li, Ruirui ; Zhao, Fan. In: International Review of Financial Analysis. RePEc:eee:finana:v:103:y:2025:i:c:s1057521925003473.

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2025Factors impeding buy now, pay later (BNPL) adoption in India: A mixed-method approach. (2025). Mukherjee, Shreya. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:87:y:2025:i:c:s096969892500181x.

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2025BNPL and financial fragility in U.S. households. (2025). Leslie-Piper, Neleen ; Donou-Adonsou, Ficawoyi. In: Finance Research Letters. RePEc:eee:finlet:v:86:y:2025:i:pa:s1544612325016770.

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Recent citations
Recent citations received in 2025
YearCiting document
2025Customer Profitability and Digitalization in the B2B Market: Systematic Literature Review. (2025). Andriana, Denny ; Widyaningsih, Aristanti ; Hanifah, Annisa Nur. In: International Journal of Research and Innovation in Social Science. RePEc:bcp:journl:v:9:y:2025:i:10:p:2963-2980.

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2025A Comprehensive Review of Buy Now Pay Later (BNPL) Influence Factors on Young Consumer Spending Behaviour in E-Commerce Platform. (2025). Razali, N F ; Abdul, N A ; N. E. S. Mohd Jamel, ; Hisham, N K ; Ahmad, N S. In: International Journal of Research and Innovation in Social Science. RePEc:bcp:journl:v:9:y:2025:issue-14:p:1928-1940.

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2025BNPL and financial fragility in U.S. households. (2025). Leslie-Piper, Neleen ; Donou-Adonsou, Ficawoyi. In: Finance Research Letters. RePEc:eee:finlet:v:86:y:2025:i:pa:s1544612325016770.

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2025Is cash king? The influence of payment form on price negotiations. (2025). Robinson, Stacey G ; Voorhees, Clay M ; Hochstein, Bryan W ; Pratt, Alexander B. In: Journal of Business Research. RePEc:eee:jbrese:v:201:y:2025:i:c:s0148296325005144.

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2025Review: untangling the complex economics of the local food retail environment. (2025). Byrne, Anne T ; Rhone, Alana ; Dong, Xiao ; Ploeg, Michele Ver. In: Food Policy. RePEc:eee:jfpoli:v:137:y:2025:i:c:s0306919225001587.

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2025Smart shopping meets sharing: Three-way interactions in omnichannel retailing. (2025). Huang, Wei-Jen ; Zhong, Jun-Yu ; Tseng, Chung-Hui ; Pai, Peiyu. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:87:y:2025:i:c:s0969698925001948.

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2025Resolving paradoxical tensions during business model innovation for sustainability in retailing: The role of the ecosystem. (2025). Lecocq, Xavier ; Collin-Lachaud, Isabelle ; Do, G. In: Journal of Retailing. RePEc:eee:jouret:v:101:y:2025:i:4:p:564-582.

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2025Surprise, surprise: The dual impact of double discounting on consumer preferences. (2025). Hasford, Jonathan ; Hardesty, David M ; Kidwell, Blair ; Farmer, Adam. In: Journal of Retailing. RePEc:eee:jouret:v:101:y:2025:i:4:p:601-620.

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2025Promoting a Sustainability Culture in the Liquor Industry: Competition or Cooperation?. (2025). Wang, Zhengkai ; Ye, Fei ; Qiu, Yao. In: Sustainability. RePEc:gam:jsusta:v:17:y:2025:i:8:p:3638-:d:1636925.

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2025Could the Popularity of BNPL Result from Consumers’ Misconceptions about the Financial Product’s?. (2025). DAW, Georges ; Druhov, Oleksii ; Folwarski, Mateusz ; Waliszewski, Krzysztof ; Gebski, Lukasz. In: Post-Print. RePEc:hal:journl:hal-05401236.

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2025Economics at the FTC: Labor Markets Research, Misleading Training Claims, a Supermarket Merger, Deception in the Gig Economy, and Loyalty Discounts. (2025). Koohi, Shiva ; Koh, Paul S ; Grosz, Michel ; Chesnes, Matthew ; Raval, Devesh R. In: Review of Industrial Organization. RePEc:kap:revind:v:67:y:2025:i:4:d:10.1007_s11151-025-10038-w.

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Recent citations received in 2024
YearCiting document
2024Competition in the vegetable market and challenges for the industry: a bibliometric analysis of dominant publications. (2024). Aduashvili, Lela ; Kharaishvili, Eter. In: Agricultural and Resource Economics: International Scientific E-Journal. RePEc:ags:areint:355983.

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2024Pricing strategy based on a stochastic problem with barter exchange under variable promotional effort for a retail channel. (2024). Bhattacharya, Sandipa ; Guchhait, Rekha ; Sarkar, Biswajit ; Gunasekaran, Angappa. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:81:y:2024:i:c:s0969698924002509.

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2024Choose a mobile application or mobile website? Different effects of mobile channels on direct and indirect sales. (2024). Zhang, Xueting ; Cao, Xia ; Wang, Feng. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:81:y:2024:i:c:s0969698924003564.

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2024Unlocking the Potential of Web Data for Retailing Research. (2024). Guyt, Jonne Y ; Boegershausen, Johannes ; Datta, Hannes. In: Journal of Retailing. RePEc:eee:jouret:v:100:y:2024:i:1:p:130-147.

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2024Mind the gap: National brands’ sensitivity to price and line-length differentials at hard discounters versus conventional retailers. (2024). Dekimpe, Marnik G ; van der Plas, Joep ; Geyskens, Inge. In: Journal of Retailing. RePEc:eee:jouret:v:100:y:2024:i:2:p:199-216.

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2024Understanding shoppers’ attention to price information at the point of consideration using in-store ambulatory eye-tracking. (2024). Burke, Raymond R ; Chen, Ming ; Leykin, Alex ; Hui, Sam K. In: Journal of Retailing. RePEc:eee:jouret:v:100:y:2024:i:3:p:439-455.

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2024Virtual human on social media: Text mining and sentiment analysis. (2024). Li, Sihong ; Chen, Jinglong. In: Technology in Society. RePEc:eee:teinso:v:78:y:2024:i:c:s0160791x24002148.

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Recent citations received in 2023
YearCiting document
2023The influence of visually dynamic imagery on purchase intentions: The roles of arousal and lay rationalism. (2023). Fennell, Patrick B ; Schneider, Gustavo. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:75:y:2023:i:c:s0969698923002886.

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2023How and why (imagined) online reviews impact frontline retail encounters. (2023). Angell, Rob ; Boyd, Eric ; Marder, Ben. In: Journal of Retailing. RePEc:eee:jouret:v:99:y:2023:i:2:p:265-279.

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2023Internationalization and digitalization: Their differing role on grocer and non-grocer retailer performance. (2023). Theoharakis, Vasilis ; Konara, Palitha ; Batsakis, Georgios ; Li, Chengguang. In: Journal of Retailing. RePEc:eee:jouret:v:99:y:2023:i:3:p:400-419.

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2023Leveraging In-Store Technology and AI: Increasing Customer and Employee Efficiency and Enhancing their Experiences. (2023). Noble, Stephanie M ; Benoit, Sabine ; Nordfalt, Jens ; Grewal, Dhruv ; Ahlbom, Carl-Philip ; Guha, Abhijit. In: Journal of Retailing. RePEc:eee:jouret:v:99:y:2023:i:4:p:487-504.

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2023Immersive retailing: The in-store experience. (2023). Chandukala, Sandeep R ; Hagtvedt, Henrik. In: Journal of Retailing. RePEc:eee:jouret:v:99:y:2023:i:4:p:505-517.

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2023The store of the future: Engaging customers through sensory elements, personalized atmospherics, and interpersonal interaction. (2023). Kim, Yeseul ; Lim, Mikyoung ; Biswas, Dipayan ; Szocs, Courtney ; Mera, Christian Arroyo. In: Journal of Retailing. RePEc:eee:jouret:v:99:y:2023:i:4:p:605-620.

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2023Proximity-store introductions: A new route to big-box retailer success?. (2023). Dekimpe, Marnik G ; Gielens, Katrijn ; Gijsbrechts, Els. In: Journal of Retailing. RePEc:eee:jouret:v:99:y:2023:i:4:p:621-633.

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2023Marketing on the metaverse: Research opportunities and challenges. (2023). Lu, Shuya ; Mintz, Ofer. In: AMS Review. RePEc:spr:amsrev:v:13:y:2023:i:1:d:10.1007_s13162-023-00255-5.

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2023Proximity-store introductions: A new route to big-box retailer success?. (2023). Dekimpe, Marnik ; Gielens, K. J. P., ; Gijsbrechts, Els. In: Other publications TiSEM. RePEc:tiu:tiutis:14dc6958-ab6b-4d70-995d-f8e6eb5f1c2a.

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Recent citations received in 2022
YearCiting document
2022Marketing Strategies in the Development of the Halal Products and Services Industry. (2022). Niyazbekova, Shakizada. In: Marketing and Branding Research. RePEc:bco:mbraaa::v:9:y:2022:p:18-30.

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2022Clinching the deal: An empirical study of the drivers of diffusion of daily deals. (2022). Venkatesh, R ; Chatterjee, Rabik Ar ; Xia, Feihong. In: Journal of Business Research. RePEc:eee:jbrese:v:149:y:2022:i:c:p:824-832.

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2022Factors that influence manufacturer and store brand behavioral loyalty. (2022). Dawes, John. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:68:y:2022:i:c:s0969698922001138.

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2022Effects of the in-store crowd and employee perceptions on intentions to revisit and word-of-mouth via transactional satisfaction: A SOR approach. (2022). Hombourger-Bars, Sabrina ; Errajaa, Karim ; Audrain-Pontevia, Anne-Franoise. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:68:y:2022:i:c:s0969698922001801.

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2022Too many cooks spoil the broth? Number of promotional gifts and impact on consumer choice. (2022). Kumari, Rashmi ; Sahay, Arvind ; Tatavarthy, Aruna Divya. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:69:y:2022:i:c:s096969892200176x.

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2022Consequences of personalized product recommendations and price promotions in online grocery shopping. (2022). Laukkanen, Tommi ; Luongo, Milena ; Hallikainen, Heli ; Dhir, Amandeep. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:69:y:2022:i:c:s0969698922001813.

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2022Omnichannel retail operations with mixed fulfillment strategies. (2022). Li, Xiangyong ; Zhong, Ning ; Yang, LU. In: International Journal of Production Economics. RePEc:eee:proeco:v:254:y:2022:i:c:s0925527322001918.

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2022Service Value and Repurchase Intention in the Egyptian Fast-Food Restaurants: Toward a New Measurement Model. (2022). Hassan, Thowayeb H ; Helal, Mohamed Y ; Saleh, Mahmoud I ; Salem, Amany E ; Doeim, Abdelhalim R. In: IJERPH. RePEc:gam:jijerp:v:19:y:2022:i:23:p:15779-:d:985654.

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2022Developing a Sustainable Omnichannel Strategic Framework toward Circular Revolution: An Integrated Approach. (2022). Ikram, Muhammad ; Yein, Tuba. In: Sustainability. RePEc:gam:jsusta:v:14:y:2022:i:18:p:11578-:d:915630.

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2022.

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2022The Effect of the COVID-19 Pandemic on the Mobile Messaging Application Among Millennials in Public Universities in Malaysia. (2022). Mohamad, Wan Normila ; Hashim, Nor Hazlina. In: International Journal of Enterprise Information Systems (IJEIS). RePEc:igg:jeis00:v:18:y:2022:i:1:p:1-21.

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2022Generating loyalty towards fast fashion stores: a cross-generational approach based on store attributes and socio-environmental responsibility. (2022). Dabija, Dan Cristian ; Campian, Veronica ; Bbu, Raluca ; Pop, Anna-Rebeka. In: Oeconomia Copernicana. RePEc:pes:ieroec:v:13:y:2022:i:3:p:891-934.

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2022Robots in retail: Rolling out the Whiz. (2022). Fukawa, Nobuyuki ; Onzo, Naoto ; Rindfleisch, Aric. In: AMS Review. RePEc:spr:amsrev:v:12:y:2022:i:3:d:10.1007_s13162-022-00240-4.

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2022How robots will affect the future of retailing. (2022). Grewal, Dhruv ; Guha, Abhijit. In: AMS Review. RePEc:spr:amsrev:v:12:y:2022:i:3:d:10.1007_s13162-022-00241-3.

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2022Artificial empathy in marketing interactions: Bridging the human-AI gap in affective and social customer experience. (2022). Liu-Thompkins, Yuping ; Okazaki, Shintaro. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:50:y:2022:i:6:d:10.1007_s11747-022-00892-5.

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2022The future of digital technologies in marketing: A conceptual framework and an overview. (2022). Ruyter, KO ; Plangger, Kirk ; Grewal, Dhruv ; Tucker, Catherine. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:50:y:2022:i:6:d:10.1007_s11747-022-00906-2.

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2022The Use of Partial Least Squares Structural Equation Modeling and Complementary Methods in International Management Research. (2022). Hauff, Sven ; Gudergan, Siegfried P ; Richter, Nicole F ; Ringle, Christian M. In: Management International Review. RePEc:spr:manint:v:62:y:2022:i:4:d:10.1007_s11575-022-00475-0.

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2022Omnichannel environment — phenomena, processes and the directions of change. (2022). Beata, Gotwald ; Gregor, Bogdan. In: Marketing of Scientific and Research Organizations. RePEc:vrs:mosaro:v:46:y:2022:i:4:p:17-42:n:6.

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2022The smart green nudge: Reducing product returns through enriched digital footprints & causal machine learning. (2022). Hinz, Oliver ; Jagow, Johanna ; Mihale-Wilson, Cristina ; von Zahn, Moritz ; Speicher, Max ; Bauer, Kevin. In: SAFE Working Paper Series. RePEc:zbw:safewp:363.

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