Citation analysis for Service Science / INFORMS

Citation Profile [Updated: 2019-12-04 10:36:47]

5 Years H

Impact Factor

0.18

5 Years IF

0.26

Data available in this report

[Raw data] [50 most cited papers] [50 most relevant papers] [cites used to compute IF] [Recent citations ][Frequent citing series ] [more data in EconPapers] [trace new citations] [Missing citations? Add them now] [Incorrect content? Let us know]

Main indicators

Raw Data

	IF	AIF	CIF	IF5	DOC	CDO	CIT	NCI	CCU	D2Y	C2Y	D5Y	C5Y	SC	%SC	CiY	II	AII
1990	0	0.08	0	0	0	0	0		0	0		0			0		0	0.04
1991	0	0.08	0	0	0	0	0		0	0		0			0		0	0.04
1992	0	0.08	0	0	0	0	0		0	0		0			0		0	0.04
1993	0	0.1	0	0	0	0	0		0	0		0			0		0	0.05
1994	0	0.11	0	0	0	0	0		0	0		0			0		0	0.05
1995	0	0.19	0	0	0	0	0		0	0		0			0		0	0.08
1996	0	0.22	0	0	0	0	0		0	0		0			0		0	0.1
1997	0	0.22	0	0	0	0	0		0	0		0			0		0	0.09
1998	0	0.26	0	0	0	0	0		0	0		0			0		0	0.12
1999	0	0.28	0	0	0	0	0		0	0		0			0		0	0.14
2000	0	0.33	0	0	0	0	0		0	0		0			0		0	0.15
2001	0	0.36	0	0	0	0	0		0	0		0			0		0	0.15
2002	0	0.39	0	0	0	0	0		0	0		0			0		0	0.21
2003	0	0.4	0	0	0	0	0		0	0		0			0		0	0.2
2004	0	0.45	0	0	0	0	0		0	0		0			0		0	0.2
2005	0	0.46	0	0	0	0	0		0	0		0			0		0	0.22
2006	0	0.46	0	0	0	0	0		0	0		0			0		0	0.21
2007	0	0.42	0	0	0	0	0		0	0		0			0		0	0.18
2008	0	0.44	0	0	0	0	0		0	0		0			0		0	0.21
2009	0	0.44	0	0	21	21	70		0	0		0			0		0	0.21
2010	0	0.43	0	0	21	42	48		0	21		21			0		0	0.18
2011	0.02	0.46	0.02	0.02	22	64	34	1	1	42	1	42	1		0		0	0.21
2012	0.33	0.47	0.46	0.34	26	90	66	41	42	43	14	64	22	32	78	1	0.04	0.19
2013	0.13	0.53	0.21	0.2	20	110	35	23	65	48	6	90	18	12	52.2	1	0.05	0.22
2014	0.22	0.55	0.24	0.2	20	130	26	31	96	46	10	110	22	15	48.4	1	0.05	0.22
2015	0.15	0.56	0.35	0.25	22	152	11	53	149	40	6	109	27	27	50.9	5	0.23	0.21
2016	0.07	0.58	0.28	0.24	22	174	18	49	198	42	3	110	26	8	16.3	1	0.05	0.2
2017	0.16	0.6	0.21	0.2	0	174	0	37	235	44	7	110	22		0		0	0.22
2018	0.18	0.76	0.31	0.26	0	174	0	54	289	22	4	84	22		0		0	0.31

IF:	Impact Factor: C2Y / D2Y
AIF:	Average Impact Factor for series in RePEc in year y
CIF:	Cumulative impact factor
IF5:	Impact Factor: C5Y / D5Y
DOC:	Number of documents published in year y
CDO:	Cumulative number of documents published until year y
CIT:	Number of citations to papers published in year y
NCI:	Number of citations in year y
CCU:	Cumulative number of citations to papers published until year y
D2Y:	Number of articles published in y-1 plus y-2
C2Y:	Cites in y to articles published in y-1 plus y-2
D5Y:	Number of articles published in y-1 until y-5
C5Y:	Cites in y to articles published in y-1 until y-5
SC:	selft citations in y to articles published in y-1 plus y-2
%SC:	Percentage of selft citations in y to articles published in y-1 plus y-2
CiY:	Cites in year y to documents published in year y
II:	Immediacy Index: CiY / Documents.
AII:	Average Immediacy Index for series in RePEc in year y

50 most cited documents in this series

#	Year	Title	Cited
1	2009	Service-Dominant Logic as a Foundation for Service Science: Clarifications. (2009). Akaka, Melissa Archpru ; Vargo, Stephen L.. In: Service Science. RePEc:inm:orserv:v:1:y:2009:i:1:p:32-41. Full description at Econpapers \|\| Download paper	27
2	2009	The Energy Box: Locally Automated Optimal Control of Residential Electricity Usage. (2009). Livengood, Daniel ; Larson, Richard . In: Service Science. RePEc:inm:orserv:v:1:y:2009:i:1:p:1-16. Full description at Econpapers \|\| Download paper	19
3	2013	Optimal Return Service Charging Policy for a Fashion Mass Customization Program. (2013). Choi, Tsan-Ming. In: Service Science. RePEc:inm:orserv:v:5:y:2013:i:1:p:56-68. Full description at Econpapers \|\| Download paper	17
4	2012	Value Cocreation and Service Systems (Re)Formation: A Service Ecosystems View. (2012). Akaka, Melissa Archpru ; Vargo, Stephen L.. In: Service Science. RePEc:inm:orserv:v:4:y:2012:i:3:p:207-217. Full description at Econpapers \|\| Download paper	17
5	2010	Smart Service Systems and Viable Service Systems: Applying Systems Theory to Service Science. (2010). Polese, Francesco ; Barile, Sergio. In: Service Science. RePEc:inm:orserv:v:2:y:2010:i:1-2:p:21-40. Full description at Econpapers \|\| Download paper	12
6	2010	A Brief Review of Systems Theories and Their Managerial Applications. (2010). Mele, Cristina ; Pels, Jacqueline ; Polese, Francesco. In: Service Science. RePEc:inm:orserv:v:2:y:2010:i:1-2:p:126-135. Full description at Econpapers \|\| Download paper	12
7	2009	Computational Thinking of Service Systems: Dynamics and Adaptiveness Modeling. (2009). Qiu, Robin G.. In: Service Science. RePEc:inm:orserv:v:1:y:2009:i:1:p:42-55. Full description at Econpapers \|\| Download paper	11
8	2011	The Impact of Operations Performance on Customer Loyalty. (2011). KUMAR, VIKAS ; Batista, Luciano ; Maull, Roger . In: Service Science. RePEc:inm:orserv:v:3:y:2011:i:2:p:158-171. Full description at Econpapers \|\| Download paper	10
9	2010	A VSA-SS Approach to Healthcare Service Systems the Triple Target of Efficiency, Effectiveness and Sustainability. (2010). Bassano, Clara ; Calabrese, Mario ; Saviano, Marialuisa. In: Service Science. RePEc:inm:orserv:v:2:y:2010:i:1-2:p:41-61. Full description at Econpapers \|\| Download paper	9
10	2012	A Concept Generation Support System for Product-Service System Development. (2012). Lim, Chie-Hyeon ; Hong, Yoo-Suk ; Park, Kwangtae ; Kim, Kwang-Jae ; Lee, Jin . In: Service Science. RePEc:inm:orserv:v:4:y:2012:i:4:p:349-364. Full description at Econpapers \|\| Download paper	8
11	2012	Service Commitment Strategy and Pricing Decisions in Retail Supply Chains with Risk-Averse Players. (2012). Yang, Danqin ; Choi, Tsanming ; Xiao, Tiaojun ; T. C. E. Cheng, . In: Service Science. RePEc:inm:orserv:v:4:y:2012:i:3:p:236-252. Full description at Econpapers \|\| Download paper	7
12	2010	A Stochastic Model of Resource Allocation for Service Systems. (2010). Badinelli, Ralph . In: Service Science. RePEc:inm:orserv:v:2:y:2010:i:1-2:p:76-91. Full description at Econpapers \|\| Download paper	7
13	2016	Inventory Service Target in Quick Response Fashion Retail Supply Chains. (2016). Choi, Tsan-Ming. In: Service Science. RePEc:inm:orserv:v:8:y:2016:i:4:p:406-419. Full description at Econpapers \|\| Download paper	7
14	2012	Value Cocreation in Service Platform Business Models. (2012). Smedlund, Anssi . In: Service Science. RePEc:inm:orserv:v:4:y:2012:i:1:p:79-88. Full description at Econpapers \|\| Download paper	6
15	2014	Information Service Blueprint: A Service Blueprinting Framework for Information-Intensive Services. (2014). Kim, Kwang-Jae ; Lim, Chie-Hyeon. In: Service Science. RePEc:inm:orserv:v:6:y:2014:i:4:p:296-312. Full description at Econpapers \|\| Download paper	6
16	2012	Nonfixed Retirement Age for University Professors: Modeling Its Effects on New Faculty Hires. (2012). Diaz, Mauricio Gomez ; Larson, Richard C.. In: Service Science. RePEc:inm:orserv:v:4:y:2012:i:1:p:69-78. Full description at Econpapers \|\| Download paper	6
17	2013	Serving Fraudulent Consumers? The Impact of Return Policies on Retailers Profitability. (2013). Yayla-Kullu, Muge H ; Ulku, Ali M ; Dailey, Lynn C. In: Service Science. RePEc:inm:orserv:v:5:y:2013:i:4:p:296-309. Full description at Econpapers \|\| Download paper	6
18	2012	Perspective Shifts in Marketing: Toward a Paradigm Change?. (2012). Polese, Francesco ; Barile, Sergio ; Saviano, Marialuisa ; Golinelli, Gaetano M.. In: Service Science. RePEc:inm:orserv:v:4:y:2012:i:2:p:121-134. Full description at Econpapers \|\| Download paper	5
19	2012	Magnified Effects of Changes in NIH Research Funding Levels. (2012). Diaz, Mauricio Gomez ; Larson, Richard C. ; Ghaffarzadegan, Navid. In: Service Science. RePEc:inm:orserv:v:4:y:2012:i:4:p:382-395. Full description at Econpapers \|\| Download paper	5
20	2014	A Typology for Service Supply Chains and Its Implications for Strategic Decisions. (2014). Davis, Mark M ; Stavrulaki, Euthemia . In: Service Science. RePEc:inm:orserv:v:6:y:2014:i:1:p:34-46. Full description at Econpapers \|\| Download paper	5
21	2014	The Influence of Online Reputation and Product Heterogeneity on Service Firm Financial Performance. (2014). Lawrence, Benjamin ; Anderson, Chris K. In: Service Science. RePEc:inm:orserv:v:6:y:2014:i:4:p:217-228. Full description at Econpapers \|\| Download paper	5
22	2011	Better Place: A Case Study of the Reciprocal Relations Between Sustainability and Service. (2011). Krcmar, Helmut ; Wolfson, Adi ; Mark, Shlomo ; Schermann, Michael ; Tavor, Dorith . In: Service Science. RePEc:inm:orserv:v:3:y:2011:i:2:p:172-181. Full description at Econpapers \|\| Download paper	5
23	2009	ER-SERVCOMPSQUAL: A Measure of E-Retailing Service Components Quality. (2009). Rossiter, John R.. In: Service Science. RePEc:inm:orserv:v:1:y:2009:i:4:p:212-224. Full description at Econpapers \|\| Download paper	4
24	2011	Optimization of Multi-skill Call Centers Contracts and Work-shifts. (2011). Piselli, Andrea ; Cordone, Roberto ; Ravizza, Paolo ; Righini, Giovanni . In: Service Science. RePEc:inm:orserv:v:3:y:2011:i:1:p:67-81. Full description at Econpapers \|\| Download paper	4
25	2013	An Equilibrium Model of Online Shopping Supply Chain Networks with Service Capacity Investment. (2013). Qiang, Qiang ; Hu, Yihong . In: Service Science. RePEc:inm:orserv:v:5:y:2013:i:3:p:238-248. Full description at Econpapers \|\| Download paper	4
26	2014	A Universal Appointment Rule with Patient Classification for Service Times, No-Shows, and Walk-Ins. (2014). Cayirli, Tugba ; Yang, Kum Khiong. In: Service Science. RePEc:inm:orserv:v:6:y:2014:i:4:p:274-295. Full description at Econpapers \|\| Download paper	4
27	2010	An Integrated SS-VSA Analysis of Changing Job Roles. (2010). Bassano, Clara ; Piciocchi, Paolo ; Spohrer, Jim ; Golinelli, Gaetano M.. In: Service Science. RePEc:inm:orserv:v:2:y:2010:i:1-2:p:1-20. Full description at Econpapers \|\| Download paper	4
28	2009	Service-Oriented Entrepreneurship: Service-Dominant Logic in Green Design and Healthcare. (2009). Dobrzykowski, David D. ; Callaway, Stephen K.. In: Service Science. RePEc:inm:orserv:v:1:y:2009:i:4:p:225-240. Full description at Econpapers \|\| Download paper	4
29	2010	Service Systems Through the Prism of Conceptual Modeling. (2010). Winkler, Marek ; Stanicek, Zdenko . In: Service Science. RePEc:inm:orserv:v:2:y:2010:i:1-2:p:112-125. Full description at Econpapers \|\| Download paper	3
30	2016	Is Investing in Social Media Really Worth It? How Brand Actions and User Actions Influence Brand Value. (2016). Colicev, Anatoli ; Vinzi, Vincenzo Esposito ; Oaconnor, Peter . In: Service Science. RePEc:inm:orserv:v:8:y:2016:i:2:p:152-168. Full description at Econpapers \|\| Download paper	3
31	2012	Fuzzy Modeling of Service System Engagements. (2012). Badinelli, Ralph D.. In: Service Science. RePEc:inm:orserv:v:4:y:2012:i:2:p:135-146. Full description at Econpapers \|\| Download paper	3
32	2013	Multiregional Dynamic Vaccine Allocation During an Influenza Epidemic. (2013). Larson, Richard C ; Teytelman, Anna . In: Service Science. RePEc:inm:orserv:v:5:y:2013:i:3:p:197-215. Full description at Econpapers \|\| Download paper	3
33	2012	Value Transformation in the Mobile Service Ecosystem: A Study of App Store Emergence and Growth. (2012). Karla, Jurgen ; Basole, Rahul C.. In: Service Science. RePEc:inm:orserv:v:4:y:2012:i:1:p:24-41. Full description at Econpapers \|\| Download paper	3
34	2011	Reducing Risk or Increasing Profit? Provider Decisions in Agreement Networks. (2011). Blau, Benjamin ; Michalk, Wibke ; Filipova-Neumann, Lilia ; Weinhardt, Christof. In: Service Science. RePEc:inm:orserv:v:3:y:2011:i:3:p:206-222. Full description at Econpapers \|\| Download paper	3
35	2015	Comparisons of Perceptions and Behavior in Ticket Queues and Physical Queues. (2015). Kuzu, Kaan . In: Service Science. RePEc:inm:orserv:v:7:y:2015:i:4:p:294-314. Full description at Econpapers \|\| Download paper	3
36	2010	Service Systems and Requisite Variety. (2010). Godsiff, Phil . In: Service Science. RePEc:inm:orserv:v:2:y:2010:i:1-2:p:92-101. Full description at Econpapers \|\| Download paper	2
37	2015	Assessing Customer-Perceived Value in Industrial Service Systems. (2015). Tytri, Pekka ; Hervonen, Tuomas ; Rajala, Risto . In: Service Science. RePEc:inm:orserv:v:7:y:2015:i:3:p:210-226. Full description at Econpapers \|\| Download paper	2
38	2011	Scenario Analysis of Web Service Composition based on Multi-Criteria Mathematical Goal Programming. (2011). Lee, Dong Won ; Kumara, Soundar ; Cui, LiYing . In: Service Science. RePEc:inm:orserv:v:3:y:2011:i:4:p:280-303. Full description at Econpapers \|\| Download paper	2
39	2014	Signs and Practices as Resources in IT-Related Service Innovation. (2014). Lusch, Robert F ; Lbler, Helge . In: Service Science. RePEc:inm:orserv:v:6:y:2014:i:3:p:190-205. Full description at Econpapers \|\| Download paper	2
40	2012	Three Frameworks for Service Research: Exploring Multilevel Governance in Nested, Networked Systems. (2012). Bassano, Clara ; Piciocchi, Paolo ; Spohrer, Jim . In: Service Science. RePEc:inm:orserv:v:4:y:2012:i:2:p:147-160. Full description at Econpapers \|\| Download paper	2
41	2015	Engineering Effective Responses to Influenza Outbreaks. (2015). Nigmatulina, Karima ; Teytelman, Anna ; Finkelstein, Stan N ; Larson, Richard C. In: Service Science. RePEc:inm:orserv:v:7:y:2015:i:2:p:119-131. Full description at Econpapers \|\| Download paper	2
42	2010	S 3 -Sustainability and Services Science: Novel Perspective and Challenge. (2010). Krcmar, Helmut ; Wolfson, Adi ; Mark, Shlomo ; Schermann, Michael ; Tavor, Dorith . In: Service Science. RePEc:inm:orserv:v:2:y:2010:i:4:p:216-224. Full description at Econpapers \|\| Download paper	2
43	2016	Understanding Online Shopping Adoption in India: Unified Theory of Acceptance and Use of Technology 2 (UTAUT2) With Perceived Risk Application. (2016). Sah, Ash N ; Kiran, Ravi ; Tandon, Urvashi . In: Service Science. RePEc:inm:orserv:v:8:y:2016:i:4:p:420-437. Full description at Econpapers \|\| Download paper	2
44	2009	Using Survey Data to Design a RFID Centric Service System for Hospitals. (2009). Chattopadhyay, Arunabh ; Mogre, Riccardo ; Gadh, Rajit. In: Service Science. RePEc:inm:orserv:v:1:y:2009:i:3:p:189-206. Full description at Econpapers \|\| Download paper	2
45	2013	Marketing Managers Perceptions of Value Cocreation. (2013). Elliott, Dominic ; Baron, Steve ; Cassidy, Kim ; Efstathiadis, George . In: Service Science. RePEc:inm:orserv:v:5:y:2013:i:1:p:4-16. Full description at Econpapers \|\| Download paper	2
46	2012	An Economic Order Quantity Model for Nonconforming Quality Products. (2012). Sana, Shib Sankar. In: Service Science. RePEc:inm:orserv:v:4:y:2012:i:4:p:331-348. Full description at Econpapers \|\| Download paper	2
47	2011	A SAT View on New Service Development. (2011). Lin, Fu-Ren ; Hsieh, Pei-Shan . In: Service Science. RePEc:inm:orserv:v:3:y:2011:i:2:p:141-157. Full description at Econpapers \|\| Download paper	2
48	2011	Discovering Experts, Experienced Persons and Specialists for IT Infrastructure Support. (2011). Palshikar, Girish Keshav ; Saradhi, Vijaya V. ; Mudassar, Mohammed ; Vin, Harrick M.. In: Service Science. RePEc:inm:orserv:v:3:y:2011:i:1:p:1-21. Full description at Econpapers \|\| Download paper	2
49	2013	A Process Flow-Based Framework for Nurse Demand Estimation. (2013). Paul, Jomon Aliyas ; MacDonald, Leo. In: Service Science. RePEc:inm:orserv:v:5:y:2013:i:1:p:17-28. Full description at Econpapers \|\| Download paper	2
50	2009	Interactive Method for Service Design Using Computer Simulation. (2009). Furuta, Kazuo ; Makino, Yuki ; Kanno, Taro ; Mase, Takamichi ; Yoshihara, Shigeki . In: Service Science. RePEc:inm:orserv:v:1:y:2009:i:2:p:121-134. Full description at Econpapers \|\| Download paper	2

50 most relevant documents in this series (papers most cited in the last two years)

#	Year	Title	Cited
1	2013	Optimal Return Service Charging Policy for a Fashion Mass Customization Program. (2013). Choi, Tsan-Ming. In: Service Science. RePEc:inm:orserv:v:5:y:2013:i:1:p:56-68. Full description at Econpapers \|\| Download paper	9
2	2010	Smart Service Systems and Viable Service Systems: Applying Systems Theory to Service Science. (2010). Polese, Francesco ; Barile, Sergio. In: Service Science. RePEc:inm:orserv:v:2:y:2010:i:1-2:p:21-40. Full description at Econpapers \|\| Download paper	8
3	2016	Inventory Service Target in Quick Response Fashion Retail Supply Chains. (2016). Choi, Tsan-Ming. In: Service Science. RePEc:inm:orserv:v:8:y:2016:i:4:p:406-419. Full description at Econpapers \|\| Download paper	7
4	2009	The Energy Box: Locally Automated Optimal Control of Residential Electricity Usage. (2009). Livengood, Daniel ; Larson, Richard . In: Service Science. RePEc:inm:orserv:v:1:y:2009:i:1:p:1-16. Full description at Econpapers \|\| Download paper	6
5	2010	A VSA-SS Approach to Healthcare Service Systems the Triple Target of Efficiency, Effectiveness and Sustainability. (2010). Bassano, Clara ; Calabrese, Mario ; Saviano, Marialuisa. In: Service Science. RePEc:inm:orserv:v:2:y:2010:i:1-2:p:41-61. Full description at Econpapers \|\| Download paper	5
6	2012	Value Cocreation and Service Systems (Re)Formation: A Service Ecosystems View. (2012). Akaka, Melissa Archpru ; Vargo, Stephen L.. In: Service Science. RePEc:inm:orserv:v:4:y:2012:i:3:p:207-217. Full description at Econpapers \|\| Download paper	5
7	2009	Service-Dominant Logic as a Foundation for Service Science: Clarifications. (2009). Akaka, Melissa Archpru ; Vargo, Stephen L.. In: Service Science. RePEc:inm:orserv:v:1:y:2009:i:1:p:32-41. Full description at Econpapers \|\| Download paper	5
8	2011	The Impact of Operations Performance on Customer Loyalty. (2011). KUMAR, VIKAS ; Batista, Luciano ; Maull, Roger . In: Service Science. RePEc:inm:orserv:v:3:y:2011:i:2:p:158-171. Full description at Econpapers \|\| Download paper	5
9	2012	A Concept Generation Support System for Product-Service System Development. (2012). Lim, Chie-Hyeon ; Hong, Yoo-Suk ; Park, Kwangtae ; Kim, Kwang-Jae ; Lee, Jin . In: Service Science. RePEc:inm:orserv:v:4:y:2012:i:4:p:349-364. Full description at Econpapers \|\| Download paper	5
10	2014	A Typology for Service Supply Chains and Its Implications for Strategic Decisions. (2014). Davis, Mark M ; Stavrulaki, Euthemia . In: Service Science. RePEc:inm:orserv:v:6:y:2014:i:1:p:34-46. Full description at Econpapers \|\| Download paper	4
11	2010	A Brief Review of Systems Theories and Their Managerial Applications. (2010). Mele, Cristina ; Pels, Jacqueline ; Polese, Francesco. In: Service Science. RePEc:inm:orserv:v:2:y:2010:i:1-2:p:126-135. Full description at Econpapers \|\| Download paper	4
12	2014	The Influence of Online Reputation and Product Heterogeneity on Service Firm Financial Performance. (2014). Lawrence, Benjamin ; Anderson, Chris K. In: Service Science. RePEc:inm:orserv:v:6:y:2014:i:4:p:217-228. Full description at Econpapers \|\| Download paper	4
13	2013	Serving Fraudulent Consumers? The Impact of Return Policies on Retailers Profitability. (2013). Yayla-Kullu, Muge H ; Ulku, Ali M ; Dailey, Lynn C. In: Service Science. RePEc:inm:orserv:v:5:y:2013:i:4:p:296-309. Full description at Econpapers \|\| Download paper	4
14	2014	Information Service Blueprint: A Service Blueprinting Framework for Information-Intensive Services. (2014). Kim, Kwang-Jae ; Lim, Chie-Hyeon. In: Service Science. RePEc:inm:orserv:v:6:y:2014:i:4:p:296-312. Full description at Econpapers \|\| Download paper	4
15	2012	Nonfixed Retirement Age for University Professors: Modeling Its Effects on New Faculty Hires. (2012). Diaz, Mauricio Gomez ; Larson, Richard C.. In: Service Science. RePEc:inm:orserv:v:4:y:2012:i:1:p:69-78. Full description at Econpapers \|\| Download paper	3
16	2014	A Universal Appointment Rule with Patient Classification for Service Times, No-Shows, and Walk-Ins. (2014). Cayirli, Tugba ; Yang, Kum Khiong. In: Service Science. RePEc:inm:orserv:v:6:y:2014:i:4:p:274-295. Full description at Econpapers \|\| Download paper	3
17	2015	Comparisons of Perceptions and Behavior in Ticket Queues and Physical Queues. (2015). Kuzu, Kaan . In: Service Science. RePEc:inm:orserv:v:7:y:2015:i:4:p:294-314. Full description at Econpapers \|\| Download paper	3
18	2016	Is Investing in Social Media Really Worth It? How Brand Actions and User Actions Influence Brand Value. (2016). Colicev, Anatoli ; Vinzi, Vincenzo Esposito ; Oaconnor, Peter . In: Service Science. RePEc:inm:orserv:v:8:y:2016:i:2:p:152-168. Full description at Econpapers \|\| Download paper	3
19	2012	Magnified Effects of Changes in NIH Research Funding Levels. (2012). Diaz, Mauricio Gomez ; Larson, Richard C. ; Ghaffarzadegan, Navid. In: Service Science. RePEc:inm:orserv:v:4:y:2012:i:4:p:382-395. Full description at Econpapers \|\| Download paper	3
20	2013	Multiregional Dynamic Vaccine Allocation During an Influenza Epidemic. (2013). Larson, Richard C ; Teytelman, Anna . In: Service Science. RePEc:inm:orserv:v:5:y:2013:i:3:p:197-215. Full description at Econpapers \|\| Download paper	3
21	2012	Value Cocreation in Service Platform Business Models. (2012). Smedlund, Anssi . In: Service Science. RePEc:inm:orserv:v:4:y:2012:i:1:p:79-88. Full description at Econpapers \|\| Download paper	2
22	2011	A SAT View on New Service Development. (2011). Lin, Fu-Ren ; Hsieh, Pei-Shan . In: Service Science. RePEc:inm:orserv:v:3:y:2011:i:2:p:141-157. Full description at Econpapers \|\| Download paper	2
23	2012	An Economic Order Quantity Model for Nonconforming Quality Products. (2012). Sana, Shib Sankar. In: Service Science. RePEc:inm:orserv:v:4:y:2012:i:4:p:331-348. Full description at Econpapers \|\| Download paper	2
24	2011	Better Place: A Case Study of the Reciprocal Relations Between Sustainability and Service. (2011). Krcmar, Helmut ; Wolfson, Adi ; Mark, Shlomo ; Schermann, Michael ; Tavor, Dorith . In: Service Science. RePEc:inm:orserv:v:3:y:2011:i:2:p:172-181. Full description at Econpapers \|\| Download paper	2
25	2012	Service Commitment Strategy and Pricing Decisions in Retail Supply Chains with Risk-Averse Players. (2012). Yang, Danqin ; Choi, Tsanming ; Xiao, Tiaojun ; T. C. E. Cheng, . In: Service Science. RePEc:inm:orserv:v:4:y:2012:i:3:p:236-252. Full description at Econpapers \|\| Download paper	2
26	2016	Understanding Consumersâ Inferences from Price and Nonprice Information in the Online Lodging Purchase Decision. (2016). , Stephani ; Noone, Breffni M. In: Service Science. RePEc:inm:orserv:v:8:y:2016:i:2:p:108-123. Full description at Econpapers \|\| Download paper	2
27	2015	A Multiproduct Network Economic Model of Cybercrime in Financial Services. (2015). Nagurney, Anna. In: Service Science. RePEc:inm:orserv:v:7:y:2015:i:1:p:70-81. Full description at Econpapers \|\| Download paper	2
28	2013	An Equilibrium Model of Online Shopping Supply Chain Networks with Service Capacity Investment. (2013). Qiang, Qiang ; Hu, Yihong . In: Service Science. RePEc:inm:orserv:v:5:y:2013:i:3:p:238-248. Full description at Econpapers \|\| Download paper	2
29	2016	Understanding Online Shopping Adoption in India: Unified Theory of Acceptance and Use of Technology 2 (UTAUT2) With Perceived Risk Application. (2016). Sah, Ash N ; Kiran, Ravi ; Tandon, Urvashi . In: Service Science. RePEc:inm:orserv:v:8:y:2016:i:4:p:420-437. Full description at Econpapers \|\| Download paper	2
30	2015	Engineering Effective Responses to Influenza Outbreaks. (2015). Nigmatulina, Karima ; Teytelman, Anna ; Finkelstein, Stan N ; Larson, Richard C. In: Service Science. RePEc:inm:orserv:v:7:y:2015:i:2:p:119-131. Full description at Econpapers \|\| Download paper	2

Citing documents used to compute impact factor: 4

Year	Title
2018	Exploring Advertising Effectiveness of Tourist Hotelsâ Marketing Images Containing Nature and Performing Arts: An Eye-Tracking Analysis. (2018). Wang, Tsai Chiao ; Wei, TA ; Tsai, Chia Liang. In: Sustainability. RePEc:gam:jsusta:v:10:y:2018:i:9:p:3038-:d:165988. Full description at Econpapers \|\| Download paper
2018	Incorporating social media observations and bounded rationality into fashion quick response supply chains in the big data era. (2018). Choi, Tsan-Ming. In: Transportation Research Part E: Logistics and Transportation Review. RePEc:eee:transe:v:114:y:2018:i:c:p:386-397. Full description at Econpapers \|\| Download paper
2018	Impacts of retailerâs risk averse behaviors on quick response fashion supply chain systems. (2018). Choi, Tsan-Ming. In: Annals of Operations Research. RePEc:spr:annopr:v:268:y:2018:i:1:d:10.1007_s10479-016-2257-6. Full description at Econpapers \|\| Download paper
2018	SD meets OR: a new synergy to address policy problems. (2018). Ghaffarzadegan, Navid ; Larson, Richard C. In: System Dynamics Review. RePEc:bla:sysdyn:v:34:y:2018:i:1-2:p:327-353. Full description at Econpapers \|\| Download paper

Recent citations

Recent citations received in 2016

Year	Citing document
2016	Destination mobility management in the light of service research: the good practices of south Tyrol. (2016). Iandolo, Francesca ; Armenia, Stefano ; Carrubbo, Luca ; Fulco, Irene. In: ESPERIENZE D'IMPRESA. RePEc:fan:eieiei:v:html10.3280/ei2016-002003. Full description at Econpapers \|\| Download paper

Recent citations received in 2015

Year	Citing document
2015	EditorialâDefining and Measuring Value. (2015). Badinelli, Ralph D. In: Service Science. RePEc:inm:orserv:v:7:y:2015:i:3:p:iii-viii. Full description at Econpapers \|\| Download paper

10 most frequent citing series

#	Series	H	Cites
1	Service Science / INFORMS	9	50
2	International Journal of Production Economics / Elsevier	47	24
3	European Journal of Operational Research / Elsevier	87	15
4	Journal of Business Research / Elsevier	57	14
5	Service Business / Springer	11	12
6	Transportation Research Part E: Logistics and Transportation Review / Elsevier	40	10
7	Journal of Retailing and Consumer Services / Elsevier	19	10
8	Electronic Markets / Springer	6	8
9	Sustainability / MDPI, Open Access Journal	28	8
10	Omega / Elsevier	51	8
11	Technological Forecasting and Social Change / Elsevier	26	8