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Journal of Interactive Marketing / Elsevier

Citation Profile [Updated: 2020-06-03 07:38:54]
5 Years H
27
Impact Factor
1.05
5 Years IF
1.32
Data available in this report

[Raw data] [50 most cited papers] [50 most relevant papers] [cites used to compute IF] [Recent citations ][Frequent citing series ] [more data in EconPapers] [trace new citations] [Missing citations? Add them now] [Incorrect content? Let us know]

Main indicators
Raw Data

 

IF AIF CIF IF5 DOC CDO CIT NCI CCU D2Y C2Y D5Y C5Y SC %SC CiY II AII
1990 0 0.08 0 0 0 0 0 0 0 0 0 0 0.04
1991 0 0.08 0 0 0 0 0 0 0 0 0 0 0.04
1992 0 0.09 0 0 0 0 0 0 0 0 0 0 0.04
1993 0 0.1 0 0 0 0 0 0 0 0 0 0 0.05
1994 0 0.11 0 0 0 0 0 0 0 0 0 0 0.06
1995 0 0.2 0 0 0 0 0 0 0 0 0 0 0.08
1996 0 0.22 0 0 0 0 0 0 0 0 0 0 0.1
1997 0 0.23 0 0 0 0 0 0 0 0 0 0 0.1
1998 0 0.27 0 0 0 0 0 0 0 0 0 0 0.12
1999 0 0.29 0 0 0 0 0 0 0 0 0 0 0.14
2000 0 0.34 0 0 0 0 0 0 0 0 0 0 0.15
2001 0 0.36 0 0 0 0 0 0 0 0 0 0 0.16
2002 0 0.4 0 0 0 0 0 0 0 0 0 0 0.21
2003 0 0.41 0 0 0 0 0 0 0 0 0 0 0.2
2004 0 0.46 0 0 0 0 0 0 0 0 0 0 0.21
2005 0 0.47 0 0 0 0 0 0 0 0 0 0 0.22
2006 0 0.47 0 0 0 0 0 0 0 0 0 0 0.21
2007 0 0.42 0 0 0 0 0 0 0 0 0 0 0.19
2008 0 0.45 0.06 0 16 16 126 1 1 0 0 0 1 0.06 0.21
2009 0.31 0.44 1.63 0.31 30 46 498 75 76 16 5 16 5 75 100 61 2.03 0.21
2010 0.65 0.44 1.8 0.65 24 70 282 126 202 46 30 46 30 117 92.9 42 1.75 0.18
2011 0.52 0.46 0.62 0.51 25 95 179 59 261 54 28 70 36 23 39 4 0.16 0.21
2012 0.31 0.47 0.69 0.58 21 116 285 80 341 49 15 95 55 32 40 2 0.1 0.19
2013 0.59 0.53 0.99 0.62 23 139 225 138 479 46 27 116 72 68 49.3 17 0.74 0.22
2014 0.43 0.55 0.94 0.67 20 159 213 149 628 44 19 123 83 51 34.2 0 0.21
2015 0.6 0.55 1.2 0.73 19 178 99 214 842 43 26 113 83 53 24.8 0 0.21
2016 1.08 0.56 1.72 1.12 25 203 119 349 1191 39 42 108 121 72 20.6 14 0.56 0.2
2017 0.86 0.58 1.45 1.1 30 233 98 338 1529 44 38 108 119 62 18.3 3 0.1 0.21
2018 0.91 0.7 1.55 1.14 32 265 22 412 1941 55 50 117 133 84 20.4 5 0.16 0.28
2019 1.05 0.88 1.78 1.32 35 300 7 534 2475 62 65 126 166 113 21.2 7 0.2 0.33
IF: Impact Factor: C2Y / D2Y
AIF: Average Impact Factor for series in RePEc in year y
CIF: Cumulative impact factor
IF5: Impact Factor: C5Y / D5Y
DOC: Number of documents published in year y
CDO: Cumulative number of documents published until year y
CIT: Number of citations to papers published in year y
NCI: Number of citations in year y
CCU: Cumulative number of citations to papers published until year y
D2Y: Number of articles published in y-1 plus y-2
C2Y: Cites in y to articles published in y-1 plus y-2
D5Y: Number of articles published in y-1 until y-5
C5Y: Cites in y to articles published in y-1 until y-5
SC: selft citations in y to articles published in y-1 plus y-2
%SC: Percentage of selft citations in y to articles published in y-1 plus y-2
CiY: Cites in year y to documents published in year y
II: Immediacy Index: CiY / Documents.
AII: Average Immediacy Index for series in RePEc in year y
50 most cited documents in this series
#YearTitleCited
12012Popularity of Brand Posts on Brand Fan Pages: An Investigation of the Effects of Social Media Marketing. (2012). de Vries, Lisette ; PEter, ; Gensler, Sonja. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:26:y:2012:i:2:p:83-91.

Full description at Econpapers || Download paper

85
22009Key Issues in Multichannel Customer Management: Current Knowledge and Future Directions. (2009). Neslin, Scott A ; Shankar, Venkatesh. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:23:y:2009:i:1:p:70-81.

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84
32014Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation. (2014). Hollebeek, Linda D ; Brodie, Roderick J ; Glynn, Mark S. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:28:y:2014:i:2:p:149-165.

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82
42014What We Know and Dont Know About Online Word-of-Mouth: A Review and Synthesis of the Literature. (2014). King, Robert Allen ; Bush, Victoria D ; Racherla, Pradeep . In: Journal of Interactive Marketing. RePEc:eee:joinma:v:28:y:2014:i:3:p:167-183.

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67
52010Mobile Marketing in the Retailing Environment: Current Insights and Future Research Avenues. (2010). Shankar, Venkatesh ; Naik, Prasad ; Hofacker, Charles ; Venkatesh, Alladi. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:24:y:2010:i:2:p:111-120.

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64
62009Flow Online: Lessons Learned and Future Prospects. (2009). Hoffman, Donna L ; Novak, Thomas P. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:23:y:2009:i:1:p:23-34.

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61
72013Managing Brands in the Social Media Environment. (2013). Gensler, Sonja ; Wiertz, Caroline ; Liu-Thompkins, Yuping ; Volckner, Franziska. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:27:y:2013:i:4:p:242-256.

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60
82009Does Chatter Matter? The Impact of User-Generated Content on Music Sales. (2009). Dhar, Vasant ; Chang, Elaine A. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:23:y:2009:i:4:p:300-307.

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51
92010Crafting Integrated Multichannel Retailing Strategies. (2010). Zhang, Jie ; Weitz, Barton A ; Steenburgh, Thomas J ; Kushwaha, Tarun ; Irvin, John W ; Farris, Paul W. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:24:y:2010:i:2:p:168-180.

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50
102009Mobile Marketing: A Synthesis and Prognosis. (2009). Shankar, Venkatesh ; Balasubramanian, Sridhar. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:23:y:2009:i:2:p:118-129.

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48
112009An Experimental Study of the Relationship between Online Engagement and Advertising Effectiveness. (2009). Calder, Bobby J ; Schaedel, Ute ; Malthouse, Edward C. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:23:y:2009:i:4:p:321-331.

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46
122012How Does Brand-related User-generated Content Differ across YouTube, Facebook, and Twitter?. (2012). Smith, Andrew N ; Yongjian, Chen ; Fischer, Eileen. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:26:y:2012:i:2:p:102-113.

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43
132011Strategic Herding Behavior in Peer-to-Peer Loan Auctions. (2011). Herzenstein, Michal ; Andrews, Rick L ; Dholakia, Utpal M. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:25:y:2011:i:1:p:27-36.

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41
142013Consumer Power: Evolution in the Digital Age. (2013). Labrecque, Lauren I ; Hofacker, Charles F ; Novak, Thomas P ; Mathwick, Charla ; Dem, Jonas Vor. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:27:y:2013:i:4:p:257-269.

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38
152012Social Media Peer Communication and Impacts on Purchase Intentions: A Consumer Socialization Framework. (2012). Wang, Xia ; Wei, Yujie ; Yu, Chunling. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:26:y:2012:i:4:p:198-208.

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37
162010CRM in Data-Rich Multichannel Retailing Environments: A Review and Future Research Directions. (2010). Verhoef, Peter C ; Ganesan, Shankar ; Krafft, Manfred ; Malthouse, Edward C ; McAlister, Leigh ; Venkatesan, Rajkumar. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:24:y:2010:i:2:p:121-137.

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34
172013Social Media Metrics — A Framework and Guidelines for Managing Social Media. (2013). Peters, Kay ; Pauwels, Koen ; Ognibeni, Bjorn ; Kaplan, Andreas M ; Chen, Yubo . In: Journal of Interactive Marketing. RePEc:eee:joinma:v:27:y:2013:i:4:p:281-298.

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32
182009Online Trust: State of the Art, New Frontiers, and Research Potential. (2009). Urban, Glen L ; Lorenzon, Antonio ; Amyx, Cinda. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:23:y:2009:i:2:p:179-190.

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32
192009Customer Lifetime Value: Empirical Generalizations and Some Conceptual Questions. (2009). Blattberg, Robert C ; Neslin, Scott A ; Malthouse, Edward C. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:23:y:2009:i:2:p:157-168.

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31
202013Managing Customer Relationships in the Social Media Era: Introducing the Social CRM House. (2013). Skiera, Bernd ; Zhang, Michael ; Wege, Egbert ; Haenlein, Michael ; Malthouse, Edward C. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:27:y:2013:i:4:p:270-280.

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31
212011The Role of Marketing in Social Media: How Online Consumer Reviews Evolve. (2011). Chen, Yubo ; Wang, QI ; Fay, Scott. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:25:y:2011:i:2:p:85-94.

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30
222010Consumer Behavior in a Multichannel, Multimedia Retailing Environment. (2010). Dholakia, Utpal M ; Taylor, Earl ; Stewart, David ; Rindfleisch, Aric ; Reeves, Randy ; Kahn, Barbara E. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:24:y:2010:i:2:p:86-95.

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30
232009Interactive Services: A Framework, Synthesis and Research Directions. (2009). Bolton, Ruth ; Saxena-Iyer, Shruti. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:23:y:2009:i:1:p:91-104.

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29
242008Coupons going wireless: Determinants of consumer intentions to redeem mobile coupons. (2008). Dickinger, Astrid ; Kleijnen, Mirella . In: Journal of Interactive Marketing. RePEc:eee:joinma:v:22:y:2008:i:3:p:23-39.

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29
252009A Hierarchical Marketing Communications Model of Online and Offline Media Synergies. (2009). Naik, Prasad A ; Peters, Kay. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:23:y:2009:i:4:p:288-299.

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28
262008Adoption of Virtual Try-on technology for online apparel shopping. (2008). Kim, Jiyeon ; Forsythe, Sandra . In: Journal of Interactive Marketing. RePEc:eee:joinma:v:22:y:2008:i:2:p:45-59.

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28
272010Strategic Online and Offline Retail Pricing: A Review and Research Agenda. (2010). Grewal, Dhruv ; Tolerico, Stephen ; Song, Reo ; Ratchford, Brian ; Kannan, P K ; Kalyanam, Kirthi ; Janakiraman, Ramkumar . In: Journal of Interactive Marketing. RePEc:eee:joinma:v:24:y:2010:i:2:p:138-154.

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28
282009New Communications Approaches in Marketing: Issues and Research Directions. (2009). Winer, Russell S. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:23:y:2009:i:2:p:108-117.

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27
292012Interactivity in Brand Web Sites: Cognitive, Affective, and Behavioral Responses Explained by Consumers Online Flow Experience. (2012). van Noort, Guda ; van Reijmersdal, Eva A. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:26:y:2012:i:4:p:223-234.

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27
302009Interactivitys Unanticipated Consequences for Marketers and Marketing. (2009). Deighton, John ; Kornfeld, Leora. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:23:y:2009:i:1:p:4-10.

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27
312009Probability Models for Customer-Base Analysis. (2009). Fader, Peter S. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:23:y:2009:i:1:p:61-69.

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26
322011The Effectiveness of Branded Mobile Phone Apps. (2011). Bellman, Steven ; Varan, Duane ; Robinson, Jennifer A ; Treleaven-Hassard, Shiree ; Potter, Robert F. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:25:y:2011:i:4:p:191-200.

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26
332012Online Damage Control: The Effects of Proactive Versus Reactive Webcare Interventions in Consumer-generated and Brand-generated Platforms. (2012). van Noort, Guda ; Willemsen, Lotte M. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:26:y:2012:i:3:p:131-140.

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25
342016Mobile Shopper Marketing: Key Issues, Current Insights, and Future Research Avenues. (2016). Shankar, Venkatesh ; Morrissey, Shawn ; Holland, Steve ; Rizley, Ross ; Ramanathan, Suresh ; Kleijnen, Mirella . In: Journal of Interactive Marketing. RePEc:eee:joinma:v:34:y:2016:i:c:p:37-48.

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24
352013Social Commerce: A Contingency Framework for Assessing Marketing Potential. (2013). Spann, Martin ; Hoffman, Donna L ; Hennig-Thurau, Thorsten ; de Valck, Kristine ; Yadav, Manjit S. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:27:y:2013:i:4:p:311-323.

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24
362014Fostering Consumer–Brand Relationships in Social Media Environments: The Role of Parasocial Interaction. (2014). Labrecque, Lauren I. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:28:y:2014:i:2:p:134-148.

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24
372013Too Popular to Ignore: The Influence of Online Reviews on Purchase Intentions of Search and Experience Products. (2013). Jimenez, Fernando R ; Mendoza, Norma A. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:27:y:2013:i:3:p:226-235.

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23
382009Click Here for Internet Insight: Advances in Clickstream Data Analysis in Marketing. (2009). Bucklin, Randolph E ; Sismeiro, Catarina. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:23:y:2009:i:1:p:35-48.

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21
392013Value Creation in the Video Game Industry: Industry Economics, Consumer Benefits, and Research Opportunities. (2013). Marchand, Andre ; Hennig-Thurau, Thorsten. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:27:y:2013:i:3:p:141-157.

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21
402010An Empirical Analysis of Shopping Behavior Across Online and Offline Channels for Grocery Products: The Moderating Effects of Household and Product Characteristics. (2010). Chintagunta, Pradeep ; Cebollada-Calvo, Jose-Javier ; Arce-Urriza, Marta ; Chu, Junhong. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:24:y:2010:i:4:p:251-268.

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20
412016Gamification and Mobile Marketing Effectiveness. (2016). Hofacker, Charles F ; Donaldson, Jeff ; Manchanda, Puneet ; Lurie, Nicholas H ; de Ruyter, KO. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:34:y:2016:i:c:p:25-36.

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20
422010Opportunities for Innovation in the Delivery of Interactive Retail Services. (2010). Berry, Leonard L ; Seiders, Kathleen ; Parasuraman, A ; Meyer, Jeffrey ; Bridges, Cheryl H ; Bolton, Ruth N. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:24:y:2010:i:2:p:155-167.

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20
432009Prospects for Personalization on the Internet. (2009). Montgomery, Alan L ; Smith, Michael D. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:23:y:2009:i:2:p:130-137.

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19
442010The Differential Effects of Online Word-of-Mouth and Critics Reviews on Pre-release Movie Evaluation. (2010). Chakravarty, Anindita ; Mazumdar, Tridib ; Liu, Yong. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:24:y:2010:i:3:p:185-197.

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19
452016Mobile Advertising: A Framework and Research Agenda. (2016). Spann, Martin ; Zubcsek, Peter Pal ; Bart, Yakov ; Grewal, Dhruv . In: Journal of Interactive Marketing. RePEc:eee:joinma:v:34:y:2016:i:c:p:3-14.

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19
462010Interactive Technologies and Retailing Strategy: A Review, Conceptual Framework and Future Research Directions. (2010). Varadarajan, Rajan ; Krause, Tom ; Krishnamurthy, Sandeep ; Pavlou, Paul A ; Yadav, Manjit S ; Vadakkepatt, Gautham Gopal ; Srinivasan, Raji. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:24:y:2010:i:2:p:96-110.

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19
472009Factors Influencing Consumer Acceptance of Mobile Marketing: A Two-Country Study of Youth Markets. (2009). Sultan, Fareena ; Gao, Tao ; Rohm, Andrew J. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:23:y:2009:i:4:p:308-320.

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19
482016Mobile Promotions: A Framework and Research Priorities. (2016). Andrews, Michelle ; Thornswood, Lance ; Pancras, Joseph ; Hui, Sam ; Goehring, Jody. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:34:y:2016:i:c:p:15-24.

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18
492015The Effects of Adopting and Using a Brands Mobile Application on Customers Subsequent Purchase Behavior. (2015). Jung, SU ; Malthouse, Edward C ; Wang, Rebecca Jen-Hui. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:31:y:2015:i:c:p:28-41.

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18
502012Balance and Sequence in Online Reviews: How Perceived Usefulness Affects Attitudes and Intentions. (2012). Purnawirawan, Nathalia ; Dens, Nathalie ; Depelsmacker, Patrick ; de Pelsmacker, Patrick. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:26:y:2012:i:4:p:244-255.

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17
50 most relevant documents in this series (papers most cited in the last two years)
#YearTitleCited
12014Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation. (2014). Hollebeek, Linda D ; Brodie, Roderick J ; Glynn, Mark S. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:28:y:2014:i:2:p:149-165.

Full description at Econpapers || Download paper

57
22012Popularity of Brand Posts on Brand Fan Pages: An Investigation of the Effects of Social Media Marketing. (2012). de Vries, Lisette ; PEter, ; Gensler, Sonja. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:26:y:2012:i:2:p:83-91.

Full description at Econpapers || Download paper

50
32014What We Know and Dont Know About Online Word-of-Mouth: A Review and Synthesis of the Literature. (2014). King, Robert Allen ; Bush, Victoria D ; Racherla, Pradeep . In: Journal of Interactive Marketing. RePEc:eee:joinma:v:28:y:2014:i:3:p:167-183.

Full description at Econpapers || Download paper

38
42013Managing Brands in the Social Media Environment. (2013). Gensler, Sonja ; Wiertz, Caroline ; Liu-Thompkins, Yuping ; Volckner, Franziska. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:27:y:2013:i:4:p:242-256.

Full description at Econpapers || Download paper

27
52012Social Media Peer Communication and Impacts on Purchase Intentions: A Consumer Socialization Framework. (2012). Wang, Xia ; Wei, Yujie ; Yu, Chunling. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:26:y:2012:i:4:p:198-208.

Full description at Econpapers || Download paper

25
62010Mobile Marketing in the Retailing Environment: Current Insights and Future Research Avenues. (2010). Shankar, Venkatesh ; Naik, Prasad ; Hofacker, Charles ; Venkatesh, Alladi. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:24:y:2010:i:2:p:111-120.

Full description at Econpapers || Download paper

24
72011Strategic Herding Behavior in Peer-to-Peer Loan Auctions. (2011). Herzenstein, Michal ; Andrews, Rick L ; Dholakia, Utpal M. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:25:y:2011:i:1:p:27-36.

Full description at Econpapers || Download paper

23
82009An Experimental Study of the Relationship between Online Engagement and Advertising Effectiveness. (2009). Calder, Bobby J ; Schaedel, Ute ; Malthouse, Edward C. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:23:y:2009:i:4:p:321-331.

Full description at Econpapers || Download paper

19
92013Consumer Power: Evolution in the Digital Age. (2013). Labrecque, Lauren I ; Hofacker, Charles F ; Novak, Thomas P ; Mathwick, Charla ; Dem, Jonas Vor. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:27:y:2013:i:4:p:257-269.

Full description at Econpapers || Download paper

17
102012How Does Brand-related User-generated Content Differ across YouTube, Facebook, and Twitter?. (2012). Smith, Andrew N ; Yongjian, Chen ; Fischer, Eileen. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:26:y:2012:i:2:p:102-113.

Full description at Econpapers || Download paper

16
112013Social Media Metrics — A Framework and Guidelines for Managing Social Media. (2013). Peters, Kay ; Pauwels, Koen ; Ognibeni, Bjorn ; Kaplan, Andreas M ; Chen, Yubo . In: Journal of Interactive Marketing. RePEc:eee:joinma:v:27:y:2013:i:4:p:281-298.

Full description at Econpapers || Download paper

16
122011The Role of Marketing in Social Media: How Online Consumer Reviews Evolve. (2011). Chen, Yubo ; Wang, QI ; Fay, Scott. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:25:y:2011:i:2:p:85-94.

Full description at Econpapers || Download paper

16
132010Crafting Integrated Multichannel Retailing Strategies. (2010). Zhang, Jie ; Weitz, Barton A ; Steenburgh, Thomas J ; Kushwaha, Tarun ; Irvin, John W ; Farris, Paul W. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:24:y:2010:i:2:p:168-180.

Full description at Econpapers || Download paper

15
142009Flow Online: Lessons Learned and Future Prospects. (2009). Hoffman, Donna L ; Novak, Thomas P. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:23:y:2009:i:1:p:23-34.

Full description at Econpapers || Download paper

15
152016Gamification and Mobile Marketing Effectiveness. (2016). Hofacker, Charles F ; Donaldson, Jeff ; Manchanda, Puneet ; Lurie, Nicholas H ; de Ruyter, KO. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:34:y:2016:i:c:p:25-36.

Full description at Econpapers || Download paper

15
162015The Effects of Adopting and Using a Brands Mobile Application on Customers Subsequent Purchase Behavior. (2015). Jung, SU ; Malthouse, Edward C ; Wang, Rebecca Jen-Hui. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:31:y:2015:i:c:p:28-41.

Full description at Econpapers || Download paper

15
172016Mobile Shopper Marketing: Key Issues, Current Insights, and Future Research Avenues. (2016). Shankar, Venkatesh ; Morrissey, Shawn ; Holland, Steve ; Rizley, Ross ; Ramanathan, Suresh ; Kleijnen, Mirella . In: Journal of Interactive Marketing. RePEc:eee:joinma:v:34:y:2016:i:c:p:37-48.

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15
182009Key Issues in Multichannel Customer Management: Current Knowledge and Future Directions. (2009). Neslin, Scott A ; Shankar, Venkatesh. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:23:y:2009:i:1:p:70-81.

Full description at Econpapers || Download paper

14
192014Fostering Consumer–Brand Relationships in Social Media Environments: The Role of Parasocial Interaction. (2014). Labrecque, Lauren I. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:28:y:2014:i:2:p:134-148.

Full description at Econpapers || Download paper

13
202013Social Commerce: A Contingency Framework for Assessing Marketing Potential. (2013). Spann, Martin ; Hoffman, Donna L ; Hennig-Thurau, Thorsten ; de Valck, Kristine ; Yadav, Manjit S. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:27:y:2013:i:4:p:311-323.

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13
212011The Effectiveness of Branded Mobile Phone Apps. (2011). Bellman, Steven ; Varan, Duane ; Robinson, Jennifer A ; Treleaven-Hassard, Shiree ; Potter, Robert F. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:25:y:2011:i:4:p:191-200.

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13
222017The Showrooming Phenomenon: Its More than Just About Price. (2017). Gensler, Sonja ; Verhoef, Peter C ; Neslin, Scott A. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:38:y:2017:i:c:p:29-43.

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13
232009Does Chatter Matter? The Impact of User-Generated Content on Music Sales. (2009). Dhar, Vasant ; Chang, Elaine A. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:23:y:2009:i:4:p:300-307.

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242013Too Popular to Ignore: The Influence of Online Reviews on Purchase Intentions of Search and Experience Products. (2013). Jimenez, Fernando R ; Mendoza, Norma A. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:27:y:2013:i:3:p:226-235.

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252016Mobile Advertising: A Framework and Research Agenda. (2016). Spann, Martin ; Zubcsek, Peter Pal ; Bart, Yakov ; Grewal, Dhruv . In: Journal of Interactive Marketing. RePEc:eee:joinma:v:34:y:2016:i:c:p:3-14.

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262016Mobile Promotions: A Framework and Research Priorities. (2016). Andrews, Michelle ; Thornswood, Lance ; Pancras, Joseph ; Hui, Sam ; Goehring, Jody. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:34:y:2016:i:c:p:15-24.

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272013Managing Customer Relationships in the Social Media Era: Introducing the Social CRM House. (2013). Skiera, Bernd ; Zhang, Michael ; Wege, Egbert ; Haenlein, Michael ; Malthouse, Edward C. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:27:y:2013:i:4:p:270-280.

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282017Can Social Media Marketing Improve Customer Relationship Capabilities and Firm Performance? Dynamic Capability Perspective. (2017). Wang, Zhan ; Kim, Hyun Gon. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:39:y:2017:i:c:p:15-26.

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11
292015A Meta-analytic Investigation of the Role of Valence in Online Reviews. (2015). Purnawirawan, Nathalia ; Dens, Nathalie ; Depelsmacker, Patrick ; de Pelsmacker, Patrick ; Eisend, Martin. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:31:y:2015:i:c:p:17-27.

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302017Is Augmented Reality Technology an Effective Tool for E-commerce? An Interactivity and Vividness Perspective. (2017). Yim, Mark Yi-Cheon ; Sauer, Paul L ; Chu, Shu-Chuan . In: Journal of Interactive Marketing. RePEc:eee:joinma:v:39:y:2017:i:c:p:89-103.

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312009Mobile Marketing: A Synthesis and Prognosis. (2009). Shankar, Venkatesh ; Balasubramanian, Sridhar. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:23:y:2009:i:2:p:118-129.

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322017Consumer Connectivity in a Complex, Technology-enabled, and Mobile-oriented World with Smart Products. (2017). Novak, Tom ; Verhoef, Peter C ; Hu, Mandy Mantian ; Hoffman, Donna L ; Fong, Nathan ; Datta, Hannes ; Bart, Yakov ; Andrews, Michelle ; Abhishek, Vibhanshu ; Luo, Xueming ; Zhang, Yuchi ; Kannan, P K ; Rand, William ; Stephen, Andrew T. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:40:y:2017:i:c:p:1-8.

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332017A Meta-analysis of Online Trust Relationships in E-commerce. (2017). Kim, Yeolib ; Peterson, Robert A. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:38:y:2017:i:c:p:44-54.

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342012Interactivity in Brand Web Sites: Cognitive, Affective, and Behavioral Responses Explained by Consumers Online Flow Experience. (2012). van Noort, Guda ; van Reijmersdal, Eva A. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:26:y:2012:i:4:p:223-234.

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352016The Psychological Mechanism of Brand Co-creation Engagement. (2016). Hsieh, Sara H ; Chang, Aihwa . In: Journal of Interactive Marketing. RePEc:eee:joinma:v:33:y:2016:i:c:p:13-26.

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362015Leaving the Home Turf: How Brands Can Use Webcare on Consumer-generated Platforms to Increase Positive Consumer Engagement. (2015). Schamari, Julia ; Schaefers, Tobias . In: Journal of Interactive Marketing. RePEc:eee:joinma:v:30:y:2015:i:c:p:20-33.

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372012Online Damage Control: The Effects of Proactive Versus Reactive Webcare Interventions in Consumer-generated and Brand-generated Platforms. (2012). van Noort, Guda ; Willemsen, Lotte M. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:26:y:2012:i:3:p:131-140.

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382010Consumer Behavior in a Multichannel, Multimedia Retailing Environment. (2010). Dholakia, Utpal M ; Taylor, Earl ; Stewart, David ; Rindfleisch, Aric ; Reeves, Randy ; Kahn, Barbara E. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:24:y:2010:i:2:p:86-95.

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392012Balance and Sequence in Online Reviews: How Perceived Usefulness Affects Attitudes and Intentions. (2012). Purnawirawan, Nathalia ; Dens, Nathalie ; Depelsmacker, Patrick ; de Pelsmacker, Patrick. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:26:y:2012:i:4:p:244-255.

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402012Brand Performances in Social Media. (2012). Singh, Sangeeta ; Sonnenburg, Stephan. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:26:y:2012:i:4:p:189-197.

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412013Value Creation in the Video Game Industry: Industry Economics, Consumer Benefits, and Research Opportunities. (2013). Marchand, Andre ; Hennig-Thurau, Thorsten. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:27:y:2013:i:3:p:141-157.

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422010Strategic Online and Offline Retail Pricing: A Review and Research Agenda. (2010). Grewal, Dhruv ; Tolerico, Stephen ; Song, Reo ; Ratchford, Brian ; Kannan, P K ; Kalyanam, Kirthi ; Janakiraman, Ramkumar . In: Journal of Interactive Marketing. RePEc:eee:joinma:v:24:y:2010:i:2:p:138-154.

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7
432017Advertising and Word-of-Mouth Effects on Pre-launch Consumer Interest and Initial Sales of Experience Products. (2017). Kim, HO ; Hanssens, Dominique M. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:37:y:2017:i:c:p:57-74.

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7
442010An Empirical Analysis of Shopping Behavior Across Online and Offline Channels for Grocery Products: The Moderating Effects of Household and Product Characteristics. (2010). Chintagunta, Pradeep ; Cebollada-Calvo, Jose-Javier ; Arce-Urriza, Marta ; Chu, Junhong. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:24:y:2010:i:4:p:251-268.

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452015Of “Likes” and “Pins”: The Effects of Consumers Attachment to Social Media. (2015). Vanmeter, Rebecca A ; Chonko, Lawrence B ; Grisaffe, Douglas B. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:32:y:2015:i:c:p:70-88.

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462016Who Am I? How Compelling Self-storytelling Builds Digital Personal Reputation. (2016). Pera, Rebecca ; Furlan, Roberto ; Viglia, Giampaolo. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:35:y:2016:i:c:p:44-55.

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472008Coupons going wireless: Determinants of consumer intentions to redeem mobile coupons. (2008). Dickinger, Astrid ; Kleijnen, Mirella . In: Journal of Interactive Marketing. RePEc:eee:joinma:v:22:y:2008:i:3:p:23-39.

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482016Consumers Perceptions of Online and Offline Retailer Deception: A Moderated Mediation Analysis. (2016). Riquelme, Isabel P ; Iacobucci, Dawn ; Roman, Sergio . In: Journal of Interactive Marketing. RePEc:eee:joinma:v:35:y:2016:i:c:p:16-26.

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492016Why Nonprofits Are Easier to Endorse on Social Media: The Roles of Warmth and Brand Symbolism. (2016). Bernritter, Stefan F ; Smit, Edith G. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:33:y:2016:i:c:p:27-42.

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502008Adoption of Virtual Try-on technology for online apparel shopping. (2008). Kim, Jiyeon ; Forsythe, Sandra . In: Journal of Interactive Marketing. RePEc:eee:joinma:v:22:y:2008:i:2:p:45-59.

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Citing documents used to compute impact factor: 65
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2019Crowdfunding As a Vehicle for Raising Capital and for Price Discrimination. (2019). Gal-Or, Esther ; Bender, Mark ; Geylani, Tansev . In: Journal of Interactive Marketing. RePEc:eee:joinma:v:46:y:2019:i:c:p:1-19.

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2019Crowdfunding Dynamics. (2019). Lambert, Thomas ; Schwienbacher, Armin ; Belleflamme, Paul. In: CESifo Working Paper Series. RePEc:ces:ceswps:_7797.

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2019The Effect of Gamification on Psychological and Behavioral Outcomes: Implications for Cruise Tourism Destinations. (2019). Lee, Byeong Cheol. In: Sustainability. RePEc:gam:jsusta:v:11:y:2019:i:11:p:3002-:d:234881.

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2019Product placement 2.0: “Do Brands Need Influencers, or Do Influencers Need Brands?”. (2019). Muqaddam, Aziz ; Jin, Venus S. In: Journal of Brand Management. RePEc:pal:jobman:v:26:y:2019:i:5:d:10.1057_s41262-019-00151-z.

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2019Feeling Confident and Smart with Webrooming: Understanding the Consumers Path to Satisfaction. (2019). Orus, Carlos ; Gurrea, Raquel ; Flavian, Carlos. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:47:y:2019:i:c:p:1-15.

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2019Analyzing the Browsing Basket: A Latent Interests-Based Segmentation Tool. (2019). Hruschka, Harald ; Falke, Andreas ; Schroder, Nadine ; Reutterer, Thomas. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:47:y:2019:i:c:p:181-197.

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2019How does brand-related user-generated content differ across social media? Evidence reloaded. (2019). Aloini, Davide ; Roma, Paolo. In: Journal of Business Research. RePEc:eee:jbrese:v:96:y:2019:i:c:p:322-339.

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2019Investigating the Effect of Digital Technologies, Energy Consumption and Climate Change on Customer’s Experience: A Study from Indonesia. (2019). Tarofder, Arun Kumar ; Elidjen, Elidjen ; Alamsjah, Firdaus ; Wasono, Leonardus W ; Sasmoko, Sasmoko. In: International Journal of Energy Economics and Policy. RePEc:eco:journ2:2019-05-40.

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2019Standardization Framework for Sustainability from Circular Economy 4.0. (2019). Cordoba-Roldan, Antonio ; Aguayo-Gonzalez, Francisco ; Martin-Gomez, Alejandro ; Avila-Gutierrez, Maria Jesus. In: Sustainability. RePEc:gam:jsusta:v:11:y:2019:i:22:p:6490-:d:288193.

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2019Loyalty Formation for Different Customer Journey Segments. (2019). Rudolph, Thomas ; Emrich, Oliver ; Verhoef, Peter C ; Kleinlercher, Kristina ; Herhausen, Dennis. In: Journal of Retailing. RePEc:eee:jouret:v:95:y:2019:i:3:p:9-29.

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2019The impact of digital transformation on the retailing value chain. (2019). Imschloss, Monika ; Wiegand, Nico ; Reinartz, Werner. In: International Journal of Research in Marketing. RePEc:eee:ijrema:v:36:y:2019:i:3:p:350-366.

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2019A Longitudinal Cross-product Analysis of Media-budget Allocations: How Economic and Technological Disruptions Affected Media Choices Across Industries. (2019). Luque-Martinez, Teodoro ; Kamakura, Wagner A ; del Barrio-Garcia, Salvador. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:45:y:2019:i:c:p:1-15.

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2019Trustmarks: Strategies for exploiting their full potential in e-commerce. (2019). Braun, Corina ; Tuzovic, Sven ; Thompson, Frauke Mattison. In: Business Horizons. RePEc:eee:bushor:v:62:y:2019:i:2:p:237-247.

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2019Consumer Processing of Online Trust Signals: A Neuroimaging Study. (2019). Sanchez-Fernandez, Juan ; Dimoka, Angelika ; Casado-Aranda, Luis-Alberto. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:47:y:2019:i:c:p:159-180.

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2019The Dark Side of Good Reputation and Loyalty in Online Retailing: When Trust Leads to Retaliation through Price Unfairness. (2019). Cuestas, Pedro J ; Roman, Sergio ; Riquelme, Isabel P ; Iacobucci, Dawn. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:47:y:2019:i:c:p:35-52.

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2019Electronic commerce for home-based businesses in emerging and developed economy. (2019). Gan, Chin Lay ; Victor, Vijay ; Nathan, Robert Jeyakumar ; Kot, Sebastian. In: Eurasian Business Review. RePEc:spr:eurasi:v:9:y:2019:i:4:d:10.1007_s40821-019-00124-x.

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2019Webrooming: A Way of Dealing with Uncertainties in Purchasing. (2019). Urbonavicius, Sigitas ; Kaduskeviciute, Vaida. In: Tržište/Market. RePEc:zag:market:v:31:y:2019:i:2:p:139-152.

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2019Multi-period price optimization problem for omnichannel retailers accounting for customer heterogeneity. (2019). Ting, Q U ; Gupta, Vishal Kumar ; Tiwari, Manoj Kumar. In: International Journal of Production Economics. RePEc:eee:proeco:v:212:y:2019:i:c:p:155-167.

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2019Combating the negative effects of showrooming: Successful salesperson tactics for converting showroomers into buyers. (2019). Szajna, Markus ; Beatty, Sharon E ; Fassnacht, Martin. In: Journal of Business Research. RePEc:eee:jbrese:v:102:y:2019:i:c:p:131-139.

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2019The Effect of Cross-Channel Integration on Cost Efficiency. (2019). Minami, Chieko ; Tagashira, Takumi. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:47:y:2019:i:c:p:68-83.

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2019The value of social media for innovation: A capability perspective. (2019). Muninger, Marie-Isabelle ; Mahr, Dominik ; Hammedi, Wafa . In: Journal of Business Research. RePEc:eee:jbrese:v:95:y:2019:i:c:p:116-127.

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2019The effects of herding and word of mouth in a two-period advertising signaling model. (2019). Jang, Sungha ; Song, Reo ; Cai, Gangshu ; Zhen, Xueping. In: European Journal of Operational Research. RePEc:eee:ejores:v:275:y:2019:i:1:p:361-373.

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2019Does Deceptive Marketing Pay? The Evolution of Consumer Sentiment Surrounding a Pseudo-Product-Harm Crisis. (2019). Jang, Sungha ; Lee, Gene Moo ; Kim, HO ; Song, Reo. In: Journal of Business Ethics. RePEc:kap:jbuset:v:158:y:2019:i:3:d:10.1007_s10551-017-3720-2.

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2019Understanding the Impact of Opinion Leaders’ Characteristics on Online Group Knowledge-Sharing Engagement from In-Group and Out-Group Perspectives: Evidence from a Chinese Online Knowledge-Sharing C. (2019). Chen, Manyi ; Wu, Hong ; Qi, Jiayin ; Zhang, Zhenping ; Liu, Jiaqi. In: Sustainability. RePEc:gam:jsusta:v:11:y:2019:i:16:p:4461-:d:258580.

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2019In pursuit of an effective B2B digital marketing strategy in an emerging market. (2019). Arunachalam, S ; de Arruda, Noga Simes ; Agnihotri, Raj ; Severo, Marcos Inacio ; Vieira, Valter Afonso. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:47:y:2019:i:6:d:10.1007_s11747-019-00687-1.

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2019Responding to Causal Uncertainty in the Twitterverse: When Abstract Language and Social Prominence Increase Message Engagement. (2019). Henderson, Marlone D ; Ro, Joon H ; Namkoong, Jae-Eun. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:45:y:2019:i:c:p:81-98.

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2019Predicting customer quality in e-commerce social networks: a machine learning approach. (2019). Sainz, Jorge ; Grau-Carles, Pilar ; Ballestar, Maria Teresa . In: Review of Managerial Science. RePEc:spr:rvmgts:v:13:y:2019:i:3:d:10.1007_s11846-018-0316-x.

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2019A study of the effects of programmatic advertising on users concerns about privacy overtime. (2019). Martin-Velicia, Felix ; Saura, Jose Ramon ; Palos-Sanchez, Pedro. In: Journal of Business Research. RePEc:eee:jbrese:v:96:y:2019:i:c:p:61-72.

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2019Temporal Certainty and Skippable In-Stream Commercials: Effects of Ad Length, Timer, and Skip-ad Button on Irritation and Skipping Behavior. (2019). Chung, Arnold D ; Son, Hyunsang ; Jeon, Yongwoog Andrew ; Drumwright, Minette E. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:47:y:2019:i:c:p:144-158.

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2019A latent growth model of destination images halo effect. (2019). Corsi, Armando ; Cohen, Justin ; Lockshin, Larry ; Lee, Richard. In: Annals of Tourism Research. RePEc:eee:anture:v:79:y:2019:i:c:s0160738319301240.

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2019Advertising and brand attitudes: Evidence from 575 brands over five years. (2019). Wilbur, Kenneth C ; Joo, Mingyu ; Du, Rex Yuxing. In: Quantitative Marketing and Economics (QME). RePEc:kap:qmktec:v:17:y:2019:i:3:d:10.1007_s11129-018-9204-6.

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2019Digital Content Marketings Role in Fostering Consumer Engagement, Trust, and Value: Framework, Fundamental Propositions, and Implications. (2019). Macky, Keith ; Hollebeek, Linda D. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:45:y:2019:i:c:p:27-41.

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2019Information overload in the information age: a review of the literature from business administration, business psychology, and related disciplines with a bibliometric approach and framework developmen. (2019). Roetzel, Peter Gordon. In: Business Research. RePEc:spr:busres:v:12:y:2019:i:2:d:10.1007_s40685-018-0069-z.

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2019Enhancing the Helpfulness of Online Consumer Reviews: The Role of Latent (Content) Factors. (2019). Kalro, Arti D ; Srivastava, Vartika. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:48:y:2019:i:c:p:33-50.

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2019Tweeting with the Stars: Automated Text Analysis of the Effect of Celebrity Social Media Communications on Consumer Word of Mouth. (2019). van Laer, Tom ; Tuan, Annamaria ; Pallant, Jason I ; Aleti, Torgeir. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:48:y:2019:i:c:p:17-32.

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2019Online relationship marketing. (2019). Kozlenkova, Irina V ; Weaven, Scott ; Arli, Denni ; Steinhoff, Lena. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:47:y:2019:i:3:d:10.1007_s11747-018-0621-6.

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2019Competing assessments of market-driven, sustainability-centered, and stakeholder-focused approaches to the customer-brand relationships and performance. (2019). Mena, Jeannette A ; Zhang, Yufei ; Ferrell, O C ; Tomas, G. In: Journal of Business Research. RePEc:eee:jbrese:v:95:y:2019:i:c:p:531-543.

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2019Defining and measuring social customer-relationship management (CRM) capabilities. (2019). Wang, Zhan ; Kim, Hyun Gon. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:7:y:2019:i:1:d:10.1057_s41270-018-0044-8.

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2019The Impact of Internal, External and Enterprise Risk Management on the Performance of Micro, Small and Medium Enterprises. (2019). Hanggraeni, Dewi ; Subroto, Athor ; Kasari, Liyu Adhi ; Lusarczyk, Beata. In: Sustainability. RePEc:gam:jsusta:v:11:y:2019:i:7:p:2172-:d:221916.

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2019The Impact of Entrepreneurial Business Networks on Firms’ Performance Through a Mediating Role of Dynamic Capabilities. (2019). Minai, Mohd Sobri ; Nurunnabi, Mohammad ; Raza, Saqlain ; Abbas, Jaffar ; Bano, Shaher. In: Sustainability. RePEc:gam:jsusta:v:11:y:2019:i:11:p:3006-:d:234924.

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2019Being Active in Online Communications: Firm Responsiveness and Customer Engagement Behaviour. (2019). Sheng, Jie. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:46:y:2019:i:c:p:40-51.

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2019How Social Media Communications Combine with Customer Loyalty Management to Boost Green Retail Sales. (2019). Miller, Rohan ; Lu, Qiang Steven. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:46:y:2019:i:c:p:87-100.

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2019SOCIAL MEDIA NETWORKING AND THE IMPACT IT HAS ON ENTERPRISE APPLICATION SOFTWARE. (2019). Kramer, Mitch. In: Global Journal of Business Research. RePEc:ibf:gjbres:v:13:y:2019:i:2:p:37-45.

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2019Customer relationship management capabilities and social media technology use: Consequences on firm performance. (2019). Tuleu, Daniela Liliana ; Trif, Simona Mihaela ; Foltean, Florin Sabin. In: Journal of Business Research. RePEc:eee:jbrese:v:104:y:2019:i:c:p:563-575.

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2019Do tweets create value? A multi-period analysis of Twitter use and content of tweets for manufacturing firms. (2019). Bose, Indranil ; Majumdar, Adrija. In: International Journal of Production Economics. RePEc:eee:proeco:v:216:y:2019:i:c:p:1-11.

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2019Better calibration when predicting from experience (rather than description). (2019). Newell, Ben R ; Camilleri, Adrian R. In: Organizational Behavior and Human Decision Processes. RePEc:eee:jobhdp:v:150:y:2019:i:c:p:62-82.

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2019Revealing customers’ satisfaction and preferences through online review analysis: The case of Canary Islands hotels. (2019). Knox, Kathy ; Tarik, Rashid A ; Sanzogni, Louis ; Yadegaridehkordi, Elaheh ; Nilashi, Mehrbakhsh ; Ahani, Ali ; Ibrahim, Othman ; Samad, Sarminah. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:51:y:2019:i:c:p:331-343.

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2019Success of Social Media Marketing Efforts in Retaining Sustainable Online Consumers: An Empirical Analysis on the Online Fashion Retail Market. (2019). Wang, Haizhong ; Deng, Shejun ; Ahmed, Shamim Chowdhury. In: Sustainability. RePEc:gam:jsusta:v:11:y:2019:i:13:p:3596-:d:244283.

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2019Value Co-Creation as a Dialectical Process: Study in Bangladesh and Indian Province of West Bengal. (2019). Binsardi, Ben ; Roy, Sanjit Kumar ; Dey, Bidit Lal ; Babu, Mujahid Mohiuddin ; Bose, Sunny ; Rahman, Mizan. In: Information Systems Frontiers. RePEc:spr:infosf:v:21:y:2019:i:3:d:10.1007_s10796-019-09902-4.

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2019Adding Voice to the Omnichannel and How that Affects Brand Trust. (2019). Hofacker, Charles F ; Racat, Margot ; Pagani, Margherita. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:48:y:2019:i:c:p:89-105.

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2019Creating brand engagement through in-store gamified customer experiences. (2019). Ramberg, Marcus Olsson ; Hgberg, Johan ; Wstlund, Erik ; Gustafsson, Anders. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:50:y:2019:i:c:p:122-130.

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2019Towards customer-induced service orchestration - requirements for the next step of customer orientation. (2019). Alt, Rainer ; Winter, Alfred ; Paech, Barbara ; Oberweis, Andreas ; Mattfeld, Dirk Christian ; Henke, Tino ; Haux, Reinhold ; Ehmke, Jan Fabian. In: Electronic Markets. RePEc:spr:elmark:v:29:y:2019:i:1:d:10.1007_s12525-019-00340-3.

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2019Consumer journeys: developing consumer-based strategy. (2019). Price, Linda L ; Hamilton, Rebecca. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:47:y:2019:i:2:d:10.1007_s11747-019-00636-y.

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2019How Social Interaction Affects Purchase Intention in Social Commerce: A Cultural Perspective. (2019). Gu, Qican ; Xia, Qiangwei ; Wang, Hongwei ; Yin, Xicheng . In: Sustainability. RePEc:gam:jsusta:v:11:y:2019:i:8:p:2423-:d:225460.

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2019The Role of Network Embeddedness and Psychological Ownership in Consumer Responses to Brand Transgressions. (2019). Grimm, Pamela E ; Wiggins, Jennifer ; Kuchmaner, Christina A. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:47:y:2019:i:c:p:129-143.

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2019Emotions Within Online Reviews and their Influence on Product Attitudes in Austria, USA and Thailand. (2019). Makri, Katerina ; Zablocki, Agnieszka ; Houston, Michael J. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:46:y:2019:i:c:p:20-39.

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2019Consumer valorization strategies in traumatic extraordinary experiences. (2019). Torres, Lez Trujillo ; Deberry-Spence, Benet. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:47:y:2019:i:3:d:10.1007_s11747-019-00645-x.

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2019Digital Sensory Marketing: Integrating New Technologies Into Multisensory Online Experience. (2019). Spence, Charles ; Velasco, Carlos ; Petit, Olivia. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:45:y:2019:i:c:p:42-61.

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2019Psychological mechanisms of brand love and information technology identity in virtual retail environments. (2019). Huang, Tseng-Lung. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:47:y:2019:i:c:p:251-264.

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2019Augmented reality marketing: How mobile AR-apps can improve brands through inspiration. (2019). Felix, Reto ; Rauschnabel, Philipp A ; Hinsch, Chris. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:49:y:2019:i:c:p:43-53.

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2019Research streams on digital transformation from a holistic business perspective: a systematic literature review and citation network analysis. (2019). Packmohr, Sven ; Liere-Netheler, Kirsten ; Hausberg, Piet J ; Vogelsang, Kristin ; Pakura, Stefanie . In: Journal of Business Economics. RePEc:spr:jbecon:v:89:y:2019:i:8:d:10.1007_s11573-019-00956-z.

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2019Me or just like me? The role of virtual try-on and physical appearance in apparel M-retailing. (2019). Saurel, Hlne ; Plotkina, Daria. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:51:y:2019:i:c:p:362-377.

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2019On-line Crowdsourcing: Motives of Customers to Participate in Online Collaborative Innovation Processes. (2019). Constantinides, Efthymios ; Lorenzo-Romero, Carlota . In: Sustainability. RePEc:gam:jsusta:v:11:y:2019:i:12:p:3479-:d:242676.

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2019Social interdependence on crowdsourcing platforms. (2019). Davis, Joseph G ; Renard, Damien. In: Journal of Business Research. RePEc:eee:jbrese:v:103:y:2019:i:c:p:186-194.

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Recent citations
Recent citations received in 2019
YearCiting document
2019Engaging the unengaged customer: The value of a retailer mobile app. (2019). Neslin, Scott A ; Dinner, Isaac M ; van Heerde, Harald J. In: International Journal of Research in Marketing. RePEc:eee:ijrema:v:36:y:2019:i:3:p:420-438.

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2019How stories generate consumer engagement: An exploratory study. (2019). Pitardi, Valentina ; Dessart, Laurence. In: Journal of Business Research. RePEc:eee:jbrese:v:104:y:2019:i:c:p:183-195.

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2019Consumer Processing of Online Trust Signals: A Neuroimaging Study. (2019). Sanchez-Fernandez, Juan ; Dimoka, Angelika ; Casado-Aranda, Luis-Alberto. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:47:y:2019:i:c:p:159-180.

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2019Customer engagement in the service context: An empirical investigation of the construct, its antecedents and consequences. (2019). Hollebeek, Linda D ; Ul, Jamid ; Rasool, Aaleya ; Khan, Imran ; Rahman, Zillur. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:50:y:2019:i:c:p:277-285.

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2019Touching the Untouchable: Exploring Multi-Sensory Augmented Reality in the Context of Online Retailing. (2019). Heller, Jonas ; Keeling, Debbie I ; Mahr, Dominik ; de Ruyter, KO ; Chylinski, Mathew. In: Journal of Retailing. RePEc:eee:jouret:v:95:y:2019:i:4:p:219-234.

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2019Influence of Network Embeddedness and Network Diversity on Green Innovation: The Mediation Effect of Green Social Capital. (2019). Chen, Kuan-Ling ; Lo, Wei-Yuan ; Wang, Cui. In: Sustainability. RePEc:gam:jsusta:v:11:y:2019:i:20:p:5736-:d:277288.

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Recent citations received in 2018
YearCiting document
2018When consumers become project backers: The psychological consequences of participation in crowdfunding. (2018). Bitterl, Sally ; Schreier, Martin. In: International Journal of Research in Marketing. RePEc:eee:ijrema:v:35:y:2018:i:4:p:673-685.

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2018Finding Meaning in Contradiction on Employee Review Sites — Effects of Discrepant Online Reviews on Job Application Intentions. (2018). Konsgen, Raoul ; Munzel, Andreas ; Ivens, Stefan ; Schaarschmidt, Mario. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:43:y:2018:i:c:p:165-177.

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2018Re-discovering dual marketing: Internet’s contribution. (2018). Siano, Alfonso ; Cantu, Chiara Luisa. In: MERCATI E COMPETITIVITÀ. RePEc:fan:mcmcmc:v:html10.3280/mc2018-003002.

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2018Consumer empowerment in consumer–firm relationships: conceptual framework and implications for research. (2018). Akhavannasab, Sanam ; Senecal, Sylvain ; Dantas, Danilo C. In: AMS Review. RePEc:spr:amsrev:v:8:y:2018:i:3:d:10.1007_s13162-018-0120-4.

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2018Nutzung von Social Media Plattformen durch Schweizer Spitäler - Eigene Accounts, Nutzungsintensitäten und Reichweiten. (2018). Fruh, Sebastian ; Beier, Michael. In: EconStor Research Reports. RePEc:zbw:esrepo:184655.

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Recent citations received in 2017
YearCiting document
2017Consumer Connectivity in a Complex, Technology-enabled, and Mobile-oriented World with Smart Products. (2017). Novak, Tom ; Verhoef, Peter C ; Hu, Mandy Mantian ; Hoffman, Donna L ; Fong, Nathan ; Datta, Hannes ; Bart, Yakov ; Andrews, Michelle ; Abhishek, Vibhanshu ; Luo, Xueming ; Zhang, Yuchi ; Kannan, P K ; Rand, William ; Stephen, Andrew T. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:40:y:2017:i:c:p:1-8.

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2017A multidisciplinary perspective of big data in management research. (2017). Sheng, Jie ; Wang, Xiaojun ; Amankwah-Amoah, Joseph. In: International Journal of Production Economics. RePEc:eee:proeco:v:191:y:2017:i:c:p:97-112.

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2017Impact of website characteristics on relationship quality: a comparison of banks financial cooperatives. (2017). Fortin, Annick ; Ricard, Line ; Rajaobelina, Lova ; Brun, Isabelle. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:22:y:2017:i:4:d:10.1057_s41264-017-0036-3.

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Recent citations received in 2016
YearCiting document
2016Customer Vs. E-tailer: How Tablet Affects Mobile Commerce. (2016). Olaleye, Sunday Adewale . In: Journal of Emerging Trends in Marketing and Management. RePEc:aes:jetimm:v:1:y:2016:i:1:p:224-235.

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2016Gamification and Mobile Marketing Effectiveness. (2016). Hofacker, Charles F ; Donaldson, Jeff ; Manchanda, Puneet ; Lurie, Nicholas H ; de Ruyter, KO. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:34:y:2016:i:c:p:25-36.

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2016Mobile Advertising: A Framework and Research Agenda. (2016). Spann, Martin ; Zubcsek, Peter Pal ; Bart, Yakov ; Grewal, Dhruv . In: Journal of Interactive Marketing. RePEc:eee:joinma:v:34:y:2016:i:c:p:3-14.

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2016Mobile Shopper Marketing: Key Issues, Current Insights, and Future Research Avenues. (2016). Shankar, Venkatesh ; Morrissey, Shawn ; Holland, Steve ; Rizley, Ross ; Ramanathan, Suresh ; Kleijnen, Mirella . In: Journal of Interactive Marketing. RePEc:eee:joinma:v:34:y:2016:i:c:p:37-48.

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2016Consumer cynicism and perceived deception in vanity sizing: The moderating role of retailer (dis)honesty. (2016). Ketron, Seth. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:33:y:2016:i:c:p:33-42.

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2016To Groupon or not to Groupon: The profitability of deep discounts. (2016). Kominers, Scott ; Jaffe, Sonia ; Edelman, Benjamin. In: Marketing Letters. RePEc:kap:mktlet:v:27:y:2016:i:1:d:10.1007_s11002-014-9289-y.

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2016Stereotyping Effects on Cities: Measurement Scales for Citys Warmth and Competence. (2016). Zait, Adriana ; Horodnic, Ioana ; Ursachi married Horodnic, Ioana ; Bertea, Patricia Elena ; Andrei, Andreia Gabriela. In: Management Dynamics in the Knowledge Economy Journal. RePEc:nup:jrmdke:v:4:y:2016:i:2:p:263-275.

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2016When Harry met Sally: different approaches towards Uber and AirBnB—an Australian and Singapore perspective. (2016). Tham, Aaron . In: Information Technology & Tourism. RePEc:spr:infott:v:16:y:2016:i:4:d:10.1007_s40558-016-0070-3.

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