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Journal of Retailing / Elsevier

Citation Profile [Updated: 2024-11-03 20:16:59]
5 Years H Index
49
Impact Factor (IF)
1.69
5 Years IF
1.68
Data available in this report

[Raw data] [50 most cited papers] [50 most relevant papers] [cites used to compute IF] [Recent citations ][Frequent citing series ] [more data in EconPapers] [trace new citations] [Missing citations? Add them now] [Incorrect content? Let us know]

Main indicators
Raw Data

 

IF AIF CIF IF5 DOC CDO CIT NCI CCU D2Y C2Y D5Y C5Y SC %SC CiY II AII
2008 0 0.49 1.09 0 35 35 1026 38 42 0 0 35 92.1 38 1.09 0.23
2009 0.71 0.48 2 0.71 42 77 1368 154 196 35 25 35 25 138 89.6 40 0.95 0.24
2010 0.64 0.49 0.77 0.64 33 110 874 85 281 77 49 77 49 30 35.3 2 0.06 0.21
2011 0.88 0.52 1.22 0.83 46 156 1117 191 472 75 66 110 91 117 61.3 10 0.22 0.24
2012 0.76 0.52 1.15 0.89 37 193 899 222 694 79 60 156 139 94 42.3 2 0.05 0.22
2013 0.65 0.56 1.13 0.87 32 225 708 254 948 83 54 193 168 51 20.1 1 0.03 0.24
2014 0.62 0.55 1.21 0.95 39 264 729 319 1267 69 43 190 181 66 20.7 6 0.15 0.23
2015 0.72 0.55 1.58 1.05 40 304 1236 478 1746 71 51 187 197 106 22.2 12 0.3 0.23
2016 1.15 0.53 1.96 1.4 35 339 492 664 2410 79 91 194 272 90 13.6 10 0.29 0.21
2017 1.71 0.54 2.34 1.57 35 374 720 875 3285 75 128 183 288 83 9.5 21 0.6 0.22
2018 1.01 0.55 2.21 1.53 20 394 210 870 4155 70 71 181 277 55 6.3 3 0.15 0.24
2019 1.82 0.57 2.47 1.75 25 419 236 1035 5190 55 100 169 295 74 7.1 4 0.16 0.23
2020 1.27 0.68 3.05 2.32 36 455 342 1390 6580 45 57 155 360 142 10.2 19 0.53 0.32
2021 1.98 0.81 3.53 2.16 46 501 231 1767 8347 61 121 151 326 200 11.3 44 0.96 0.3
2022 2.06 0.86 3.37 2.13 41 542 154 1827 10174 82 169 162 345 223 12.2 19 0.46 0.26
2023 1.69 0.92 2.38 1.68 38 580 35 1379 11553 87 147 168 282 166 12 9 0.24 0.27
IF: Two years Impact Factor: C2Y / D2Y
AIF: Average Impact Factor for all series in RePEc in year y
CIF: Cumulative impact factor
IF5: Five years Impact Factor: C5Y / D5Y
DOC: Number of documents published in year y
CDO: Cumulative number of documents published until year y
CIT: Number of citations to papers published in year y
NCI: Number of citations in year y
CCU: Cumulative number of citations to papers published until year y
D2Y: Number of articles published in y-1 plus y-2
C2Y: Cites in y to articles published in y-1 plus y-2
D5Y: Number of articles published in y-1 until y-5
C5Y: Cites in y to articles published in y-1 until y-5
SC: selft citations in y to articles published in y-1 plus y-2
%SC: Percentage of selft citations in y to articles published in y-1 plus y-2
CiY: Cites in year y to documents published in year y
II: Immediacy Index: CiY / Documents.
AII: Average Immediacy Index for series in RePEc in year y
50 most cited documents in this series
#YearTitleCited
12009Customer Experience Creation: Determinants, Dynamics and Management Strategies. (2009). Verhoef, Peter C ; Schlesinger, Leonard A ; Tsiros, Michael ; Roggeveen, Anne ; Parasuraman, A ; Lemon, Katherine N. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:1:p:31-41.

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414
22015From Multi-Channel Retailing to Omni-Channel Retailing. (2015). Verhoef, Peter C ; Inman, Jeffrey J ; Kannan, P K. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:174-181.

Full description at Econpapers || Download paper

324
32012Common Method Bias in Marketing: Causes, Mechanisms, and Procedural Remedies. (2012). MacKenzie, Scott B ; Podsakoff, Philip M. In: Journal of Retailing. RePEc:eee:jouret:v:88:y:2012:i:4:p:542-555.

Full description at Econpapers || Download paper

322
42009Customer Experience Management in Retailing: Understanding the Buying Process. (2009). Puccinelli, Nancy M ; Stewart, David ; Raghubir, Priya ; Price, Robert ; Grewal, Dhruv ; Goodstein, Ronald C. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:1:p:15-30.

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263
52009Customer Experience Management in Retailing: An Organizing Framework. (2009). Grewal, Dhruv ; Kumar, V ; Levy, Michael. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:1:p:1-14.

Full description at Econpapers || Download paper

202
62010Channel Selection and Coordination in Dual-Channel Supply Chains. (2010). Cai, Gangshu. In: Journal of Retailing. RePEc:eee:jouret:v:86:y:2010:i:1:p:22-36.

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197
72008The dynamics of online word-of-mouth and product sales—An empirical investigation of the movie industry. (2008). Duan, Wenjing ; Whinston, Andrew B ; Gu, Bin. In: Journal of Retailing. RePEc:eee:jouret:v:84:y:2008:i:2:p:233-242.

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196
82017The Future of Retailing. (2017). Grewal, Dhruv ; Nordfalt, Jens ; Roggeveen, Anne L. In: Journal of Retailing. RePEc:eee:jouret:v:93:y:2017:i:1:p:1-6.

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180
92013Against the Green: A Multi-method Examination of the Barriers to Green Consumption. (2013). Gleim, Mark R ; Cronin, Joseph J ; Andrews, Demetra ; Smith, Jeffery S. In: Journal of Retailing. RePEc:eee:jouret:v:89:y:2013:i:1:p:44-61.

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159
102012Online Customer Experience in e-Retailing: An empirical model of Antecedents and Outcomes. (2012). Rose, Susan ; Hair, Neil ; Samouel, Phillip ; Clark, Moira . In: Journal of Retailing. RePEc:eee:jouret:v:88:y:2012:i:2:p:308-322.

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145
112008Multichannel Shopper Segments and Their Covariates. (2008). Konu, Umut ; Neslin, Scott A ; Verhoef, Peter C. In: Journal of Retailing. RePEc:eee:jouret:v:84:y:2008:i:4:p:398-413.

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142
122015On the Go: How Mobile Shopping Affects Customer Purchase Behavior. (2015). Wang, Rebecca Jen-Hui ; Krishnamurthi, Lakshman ; Malthouse, Edward C. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:217-234.

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130
132014How Online Product Reviews Affect Retail Sales: A Meta-analysis. (2014). Floyd, Kristopher ; Freling, Traci ; Cho, Hyun Young ; Alhoqail, Saad. In: Journal of Retailing. RePEc:eee:jouret:v:90:y:2014:i:2:p:217-232.

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123
142015Integrating Bricks with Clicks: Retailer-Level and Channel-Level Outcomes of Online–Offline Channel Integration. (2015). Herhausen, Dennis ; Herrmann, Andreas ; Schoegel, Marcus ; Binder, Jochen. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:309-325.

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121
152017Shopper-Facing Retail Technology: A Retailer Adoption Decision Framework Incorporating Shopper Attitudes and Privacy Concerns. (2017). Inman, Jeffrey J ; Nikolova, Hristina. In: Journal of Retailing. RePEc:eee:jouret:v:93:y:2017:i:1:p:7-28.

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115
162010Transaction Cost Economics: The Natural Progression. (2010). Williamson, Oliver. In: Journal of Retailing. RePEc:eee:jouret:v:86:y:2010:i:3:p:215-226.

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109
172011Innovations in Retail Business Models. (2011). Sorescu, Alina ; Bridges, Cheryl ; Rangaswamy, Arvind ; Singh, Jagdip ; Frambach, Ruud T. In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:s1:p:s3-s16.

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106
182015Unraveling the Personalization Paradox: The Effect of Information Collection and Trust-Building Strategies on Online Advertisement Effectiveness. (2015). Aguirre, Elizabeth ; Wetzels, Martin ; de Ruyter, KO ; Grewal, Dhruv ; Mahr, Dominik. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:1:p:34-49.

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105
192013Revisiting the Satisfaction–Loyalty Relationship: Empirical Generalizations and Directions for Future Research. (2013). Kumar, V ; Ganesh, Jaishankar ; Pozza, Ilaria Dalla. In: Journal of Retailing. RePEc:eee:jouret:v:89:y:2013:i:3:p:246-262.

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104
202011Born Unequal: A Study of the Helpfulness of User-Generated Product Reviews. (2011). Pan, Yue ; Zhang, Jason Q. In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:4:p:598-612.

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103
212011Innovations in Shopper Marketing: Current Insights and Future Research Issues. (2011). Shankar, Venkatesh ; Rizley, Ross ; Kelley, Eileen ; Mantrala, Murali ; Inman, Jeffrey J. In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:s1:p:s29-s42.

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90
222015The Impact of Cross-Channel Integration on Retailers’ Sales Growth. (2015). Cao, Lanlan ; Li, LI. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:198-216.

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89
232014The Role of the Beneficiary in Willingness to Pay for Socially Responsible Products: A Meta-analysis. (2014). Tully, Stephanie M ; Winer, Russell S. In: Journal of Retailing. RePEc:eee:jouret:v:90:y:2014:i:2:p:255-274.

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88
242009Communication and Promotion Decisions in Retailing: A Review and Directions for Future Research. (2009). Ailawadi, Kusum L ; Shankar, Venkatesh ; Gauri, Dinesh K ; Donthu, Naveen ; Beauchamp, J P. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:1:p:42-55.

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86
252009Why is Assortment Planning so Difficult for Retailers? A Framework and Research Agenda. (2009). Mantrala, Murali K ; Shah, Denish ; Dankworth, Bill ; Gaidarev, Peter ; Fox, Edward J ; Kahn, Barbara E ; Levy, Michael. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:1:p:71-83.

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83
262011Retail Luxury Strategy: Assembling Charisma through Art and Magic. (2011). Dion, Delphine ; Arnould, Eric . In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:4:p:502-520.

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81
272015Perceived customer showrooming behavior and the effect on retail salesperson self-efficacy and performance. (2015). Rapp, Adam ; Beitelspacher, Lauren Skinner ; Ogilvie, Jessica ; Bachrach, Daniel G ; Baker, Thomas L. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:358-369.

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81
282017The Role of Big Data and Predictive Analytics in Retailing. (2017). Bradlow, Eric T ; Voleti, Sudhir ; Kopalle, Praveen ; Gangwar, Manish . In: Journal of Retailing. RePEc:eee:jouret:v:93:y:2017:i:1:p:79-95.

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80
292015The Impact of the Multi-channel Retail Mix on Online Store Choice: Does Online Experience Matter?. (2015). Melis, Kristina ; Lamey, Lien ; Breugelmans, Els ; Campo, Katia. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:272-288.

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76
302009Supply Chain Management and Retailer Performance: Emerging Trends, Issues, and Implications for Research and Practice. (2009). Ganesan, Shankar ; Weitz, Barton ; Palmatier, Robert W ; Jap, Sandy ; George, Morris. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:1:p:84-94.

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75
312010A Second-hand Shoppers’ Motivation Scale: Antecedents, Consequences, and Implications for Retailers. (2010). Guiot, Denis ; Roux, Dominique. In: Journal of Retailing. RePEc:eee:jouret:v:86:y:2010:i:4:p:355-371.

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73
322011Innovations in Retail Pricing and Promotions. (2011). Grewal, Dhruv ; Robertson, Jane R ; Kopalle, Praveen ; Hall, Kevin ; Gauri, Dinesh ; Ailawadi, Kusum L. In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:s1:p:s43-s52.

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70
332015Building With Bricks and Mortar: The Revenue Impact of Opening Physical Stores in a Multichannel Environment. (2015). Pauwels, Koen ; Neslin, Scott A. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:182-197.

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69
342017Managing Multi- and Omni-Channel Distribution: Metrics and Research Directions. (2017). Ailawadi, Kusum L ; Farris, Paul W. In: Journal of Retailing. RePEc:eee:jouret:v:93:y:2017:i:1:p:120-135.

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65
352008A Meta-Analysis of Relationships Linking Employee Satisfaction to Customer Responses. (2008). Brown, Steven P ; Lam, Son K. In: Journal of Retailing. RePEc:eee:jouret:v:84:y:2008:i:3:p:243-255.

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65
362010Online Shopper Motivations, and e-Store Attributes: An Examination of Online Patronage Behavior and Shopper Typologies. (2010). Ganesh, Jaishankar ; Pomirleanu, Nadia ; Luckett, Michael ; Reynolds, Kristy E. In: Journal of Retailing. RePEc:eee:jouret:v:86:y:2010:i:1:p:106-115.

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62
372009Dysfunctional Customer Behavior Severity: An Empirical Examination. (2009). Reynolds, Kate L ; Harris, Lloyd C. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:3:p:321-335.

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62
382015The Importance of Trust for Personalized Online Advertising. (2015). Bleier, Alexander ; Eisenbeiss, Maik. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:3:p:390-409.

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61
392015The Impact of Different Touchpoints on Brand Consideration. (2015). Baxendale, Shane ; Wilson, Hugh N ; MacDonald, Emma K. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:235-253.

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58
402015Drivers of and Barriers to Organic Purchase Behavior. (2015). van Doorn, Jenny ; Verhoef, Peter C. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:3:p:436-450.

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58
412012Understanding the Influence of Cues from Other Customers in the Service Experience: A Scale Development and Validation. (2012). Brocato, Deanne E ; Baker, Julie ; Voorhees, Clay M. In: Journal of Retailing. RePEc:eee:jouret:v:88:y:2012:i:3:p:384-398.

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56
422013The Impact of a Flagship vs. a Brand Store on Brand Attitude, Brand Attachment and Brand Equity. (2013). Dolbec, Pierre-Yann ; Chebat, Jean-Charles. In: Journal of Retailing. RePEc:eee:jouret:v:89:y:2013:i:4:p:460-466.

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56
432016The Effect of Return Policy Leniency on Consumer Purchase and Return Decisions: A Meta-analytic Review. (2016). Janakiraman, Narayan ; Freling, Ryan ; Syrdal, Holly A. In: Journal of Retailing. RePEc:eee:jouret:v:92:y:2016:i:2:p:226-235.

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55
442011Assessing the Self-service Technology Encounters: Development and Validation of SSTQUAL Scale. (2011). Lin, Jiun-Sheng Chris ; Hsieh, Pei-Ling . In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:2:p:194-206.

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55
452011Aesthetics and the online shopping environment: Understanding consumer responses. (2011). Wang, Yong Jian ; Wei, Jie ; Minor, Michael S. In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:1:p:46-58.

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52
462011Does Online Information Drive Offline Revenues?. (2011). Pauwels, Koen ; Eelko, K R ; Teerling, Marije L ; PEter, . In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:1:p:1-17.

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52
472008Rapport-Building Behaviors Used by Retail Employees. (2008). Gremler, Dwayne D ; Gwinner, Kevin P. In: Journal of Retailing. RePEc:eee:jouret:v:84:y:2008:i:3:p:308-324.

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52
482011Retailing Innovations in a Globalizing Retail Market Environment. (2011). dellaert, benedict ; Reinartz, Werner ; Varadarajan, Rajan ; Kumar, V ; Krafft, Manfred. In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:s1:p:s53-s66.

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50
492009Retailer Pricing and Competitive Effects. (2009). Chintagunta, Pradeep ; Kopalle, Praveen ; Sills, James A ; Ratchford, Brian T ; Pauwels, Koen ; Fan, Jia ; Biswas, Dipayan . In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:1:p:56-70.

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49
502008The Effect of Compensation on Repurchase Intentions in Service Recovery. (2008). Grewal, Dhruv ; Tsiros, Michael ; Roggeveen, Anne L. In: Journal of Retailing. RePEc:eee:jouret:v:84:y:2008:i:4:p:424-434.

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49
50 most relevant documents in this series (papers most cited in the last two years)
#YearTitleCited
12012Common Method Bias in Marketing: Causes, Mechanisms, and Procedural Remedies. (2012). MacKenzie, Scott B ; Podsakoff, Philip M. In: Journal of Retailing. RePEc:eee:jouret:v:88:y:2012:i:4:p:542-555.

Full description at Econpapers || Download paper

157
22009Customer Experience Creation: Determinants, Dynamics and Management Strategies. (2009). Verhoef, Peter C ; Schlesinger, Leonard A ; Tsiros, Michael ; Roggeveen, Anne ; Parasuraman, A ; Lemon, Katherine N. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:1:p:31-41.

Full description at Econpapers || Download paper

113
32015From Multi-Channel Retailing to Omni-Channel Retailing. (2015). Verhoef, Peter C ; Inman, Jeffrey J ; Kannan, P K. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:174-181.

Full description at Econpapers || Download paper

103
42010Channel Selection and Coordination in Dual-Channel Supply Chains. (2010). Cai, Gangshu. In: Journal of Retailing. RePEc:eee:jouret:v:86:y:2010:i:1:p:22-36.

Full description at Econpapers || Download paper

67
52017The Future of Retailing. (2017). Grewal, Dhruv ; Nordfalt, Jens ; Roggeveen, Anne L. In: Journal of Retailing. RePEc:eee:jouret:v:93:y:2017:i:1:p:1-6.

Full description at Econpapers || Download paper

53
62017Shopper-Facing Retail Technology: A Retailer Adoption Decision Framework Incorporating Shopper Attitudes and Privacy Concerns. (2017). Inman, Jeffrey J ; Nikolova, Hristina. In: Journal of Retailing. RePEc:eee:jouret:v:93:y:2017:i:1:p:7-28.

Full description at Econpapers || Download paper

52
72009Customer Experience Management in Retailing: Understanding the Buying Process. (2009). Puccinelli, Nancy M ; Stewart, David ; Raghubir, Priya ; Price, Robert ; Grewal, Dhruv ; Goodstein, Ronald C. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:1:p:15-30.

Full description at Econpapers || Download paper

47
82013Against the Green: A Multi-method Examination of the Barriers to Green Consumption. (2013). Gleim, Mark R ; Cronin, Joseph J ; Andrews, Demetra ; Smith, Jeffery S. In: Journal of Retailing. RePEc:eee:jouret:v:89:y:2013:i:1:p:44-61.

Full description at Econpapers || Download paper

47
92015The Impact of Cross-Channel Integration on Retailers’ Sales Growth. (2015). Cao, Lanlan ; Li, LI. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:198-216.

Full description at Econpapers || Download paper

45
102015Integrating Bricks with Clicks: Retailer-Level and Channel-Level Outcomes of Online–Offline Channel Integration. (2015). Herhausen, Dennis ; Herrmann, Andreas ; Schoegel, Marcus ; Binder, Jochen. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:309-325.

Full description at Econpapers || Download paper

45
112015Unraveling the Personalization Paradox: The Effect of Information Collection and Trust-Building Strategies on Online Advertisement Effectiveness. (2015). Aguirre, Elizabeth ; Wetzels, Martin ; de Ruyter, KO ; Grewal, Dhruv ; Mahr, Dominik. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:1:p:34-49.

Full description at Econpapers || Download paper

45
122015On the Go: How Mobile Shopping Affects Customer Purchase Behavior. (2015). Wang, Rebecca Jen-Hui ; Krishnamurthi, Lakshman ; Malthouse, Edward C. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:217-234.

Full description at Econpapers || Download paper

45
132012Online Customer Experience in e-Retailing: An empirical model of Antecedents and Outcomes. (2012). Rose, Susan ; Hair, Neil ; Samouel, Phillip ; Clark, Moira . In: Journal of Retailing. RePEc:eee:jouret:v:88:y:2012:i:2:p:308-322.

Full description at Econpapers || Download paper

43
142011Born Unequal: A Study of the Helpfulness of User-Generated Product Reviews. (2011). Pan, Yue ; Zhang, Jason Q. In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:4:p:598-612.

Full description at Econpapers || Download paper

36
152020The DAST Framework for Retail Atmospherics: The Impact of In- and Out-of-Store Retail Journey Touchpoints on the Customer Experience. (2020). Schweiger, Elisa B ; Grewal, Dhruv ; Roggeveen, Anne L. In: Journal of Retailing. RePEc:eee:jouret:v:96:y:2020:i:1:p:128-137.

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35
162014How Online Product Reviews Affect Retail Sales: A Meta-analysis. (2014). Floyd, Kristopher ; Freling, Traci ; Cho, Hyun Young ; Alhoqail, Saad. In: Journal of Retailing. RePEc:eee:jouret:v:90:y:2014:i:2:p:217-232.

Full description at Econpapers || Download paper

35
172009Customer Experience Management in Retailing: An Organizing Framework. (2009). Grewal, Dhruv ; Kumar, V ; Levy, Michael. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:1:p:1-14.

Full description at Econpapers || Download paper

32
182019Antecedents and Consequences of Customer Satisfaction: Do They Differ Across Online and Offline Purchases?. (2019). Zhang, Yufei ; Morgeson, Forrest V ; Sharma, Pratyush Nidhi ; Tomas, G. In: Journal of Retailing. RePEc:eee:jouret:v:95:y:2019:i:1:p:10-23.

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31
192017The Role of Big Data and Predictive Analytics in Retailing. (2017). Bradlow, Eric T ; Voleti, Sudhir ; Kopalle, Praveen ; Gangwar, Manish . In: Journal of Retailing. RePEc:eee:jouret:v:93:y:2017:i:1:p:79-95.

Full description at Econpapers || Download paper

31
202017Managing Multi- and Omni-Channel Distribution: Metrics and Research Directions. (2017). Ailawadi, Kusum L ; Farris, Paul W. In: Journal of Retailing. RePEc:eee:jouret:v:93:y:2017:i:1:p:120-135.

Full description at Econpapers || Download paper

30
212021How artificial intelligence will affect the future of retailing. (2021). Grewal, Dhruv ; Guha, Abhijit ; Hawkins, Gary ; Hegde, Dinesh R ; Moustafa, Rida ; Jung, Hyunseok ; Schneider, Matthew J ; Haenlein, Michael ; Kopalle, Praveen K. In: Journal of Retailing. RePEc:eee:jouret:v:97:y:2021:i:1:p:28-41.

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30
222008Multichannel Shopper Segments and Their Covariates. (2008). Konu, Umut ; Neslin, Scott A ; Verhoef, Peter C. In: Journal of Retailing. RePEc:eee:jouret:v:84:y:2008:i:4:p:398-413.

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29
232014The Role of the Beneficiary in Willingness to Pay for Socially Responsible Products: A Meta-analysis. (2014). Tully, Stephanie M ; Winer, Russell S. In: Journal of Retailing. RePEc:eee:jouret:v:90:y:2014:i:2:p:255-274.

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242021Evolution of retail formats: Past, present, and future. (2021). Jindal, Rupinder P ; Gauri, Dinesh K ; Howerton, Eric ; Carr, Stephen ; Fogarty, John ; Navallo, Jonathan R ; Pandey, Aashish ; Bhatnagar, Amit ; Fox, Edward ; Ratchford, Brian. In: Journal of Retailing. RePEc:eee:jouret:v:97:y:2021:i:1:p:42-61.

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27
252015The Importance of Trust for Personalized Online Advertising. (2015). Bleier, Alexander ; Eisenbeiss, Maik. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:3:p:390-409.

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262019Loyalty Formation for Different Customer Journey Segments. (2019). Rudolph, Thomas ; Emrich, Oliver ; Verhoef, Peter C ; Kleinlercher, Kristina ; Herhausen, Dennis. In: Journal of Retailing. RePEc:eee:jouret:v:95:y:2019:i:3:p:9-29.

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26
272021The Future of Private Labels: Towards a Smart Private Label Strategy. (2021). Ma, YU ; Gielens, Katrijn ; Jervis, Suzanne ; Bachtel, Robert C ; Smith, Ronn J ; Sethuraman, Raj ; Namin, Aidin. In: Journal of Retailing. RePEc:eee:jouret:v:97:y:2021:i:1:p:99-115.

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25
282010A Second-hand Shoppers’ Motivation Scale: Antecedents, Consequences, and Implications for Retailers. (2010). Guiot, Denis ; Roux, Dominique. In: Journal of Retailing. RePEc:eee:jouret:v:86:y:2010:i:4:p:355-371.

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25
292016E-Service Quality: Development of a Hierarchical Model. (2016). Blut, Markus. In: Journal of Retailing. RePEc:eee:jouret:v:92:y:2016:i:4:p:500-517.

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25
302016The Effect of Return Policy Leniency on Consumer Purchase and Return Decisions: A Meta-analytic Review. (2016). Janakiraman, Narayan ; Freling, Ryan ; Syrdal, Holly A. In: Journal of Retailing. RePEc:eee:jouret:v:92:y:2016:i:2:p:226-235.

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24
312008The dynamics of online word-of-mouth and product sales—An empirical investigation of the movie industry. (2008). Duan, Wenjing ; Whinston, Andrew B ; Gu, Bin. In: Journal of Retailing. RePEc:eee:jouret:v:84:y:2008:i:2:p:233-242.

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24
322015Drivers of and Barriers to Organic Purchase Behavior. (2015). van Doorn, Jenny ; Verhoef, Peter C. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:3:p:436-450.

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332020Understanding Retail Experiences and Customer Journey Management. (2020). Roggeveen, Anne L ; Grewal, Dhruv. In: Journal of Retailing. RePEc:eee:jouret:v:96:y:2020:i:1:p:3-8.

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23
342018Testing Retail Marketing-Mix Effects on Patronage: A Meta-Analysis. (2018). Blut, Markus ; Floh, Arne ; Teller, Christoph. In: Journal of Retailing. RePEc:eee:jouret:v:94:y:2018:i:2:p:113-135.

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22
352021How Technology is Changing Retail. (2021). Kalyanam, Kirthi ; Shankar, Venkatesh ; Waddoups, Rand ; Bull, J S ; Hennessey, John ; Douglass, Tom ; Tirunillai, Seshadri ; Golmohammadi, Alireza ; Setia, Pankaj. In: Journal of Retailing. RePEc:eee:jouret:v:97:y:2021:i:1:p:13-27.

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22
362015Perceived customer showrooming behavior and the effect on retail salesperson self-efficacy and performance. (2015). Rapp, Adam ; Beitelspacher, Lauren Skinner ; Ogilvie, Jessica ; Bachrach, Daniel G ; Baker, Thomas L. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:358-369.

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22
372020Social Influence in the Retail Context: A Contemporary Review of the Literature. (2020). Dahl, Darren W ; Argo, Jennifer J. In: Journal of Retailing. RePEc:eee:jouret:v:96:y:2020:i:1:p:25-39.

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22
382010Transaction Cost Economics: The Natural Progression. (2010). Williamson, Oliver. In: Journal of Retailing. RePEc:eee:jouret:v:86:y:2010:i:3:p:215-226.

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392015The Impact of Different Touchpoints on Brand Consideration. (2015). Baxendale, Shane ; Wilson, Hugh N ; MacDonald, Emma K. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:235-253.

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20
402011Retail Luxury Strategy: Assembling Charisma through Art and Magic. (2011). Dion, Delphine ; Arnould, Eric . In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:4:p:502-520.

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20
412015The Impact of the Multi-channel Retail Mix on Online Store Choice: Does Online Experience Matter?. (2015). Melis, Kristina ; Lamey, Lien ; Breugelmans, Els ; Campo, Katia. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:272-288.

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20
422020Culture and the Consumer Journey. (2020). Barnes, Aaron J ; Shavitt, Sharon . In: Journal of Retailing. RePEc:eee:jouret:v:96:y:2020:i:1:p:40-54.

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20
432020Customers’ Willingness to Disclose Personal Information throughout the Customer Purchase Journey in Retailing: The Role of Perceived Warmth. (2020). Viglia, Giampaolo ; Vannucci, Virginia ; Mazzoli, Valentina ; Grazzini, Laura ; Acuti, Diletta ; Donvito, Raffaele ; Aiello, Gaetano. In: Journal of Retailing. RePEc:eee:jouret:v:96:y:2020:i:4:p:490-506.

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19
442016Feeling Close From Afar: The Role of Psychological Distance in Offsetting Distrust in Unfamiliar Online Retailers. (2016). Darke, Peter R ; Wilson, Andrew E ; Benedicktus, Ray L ; Brady, Michael K. In: Journal of Retailing. RePEc:eee:jouret:v:92:y:2016:i:3:p:287-299.

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19
452019Let Me Imagine That for You: Transforming the Retail Frontline Through Augmenting Customer Mental Imagery Ability. (2019). Chylinski, Mathew ; Heller, Jonas ; Keeling, Debbie I ; Mahr, Dominik ; de Ruyter, KO. In: Journal of Retailing. RePEc:eee:jouret:v:95:y:2019:i:2:p:94-114.

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19
462021Strategizing Retailing in the New Technology Era. (2021). Gauri, Dinesh K ; Grewal, Dhruv ; Sethuraman, Raj ; Roggeveen, Anne L. In: Journal of Retailing. RePEc:eee:jouret:v:97:y:2021:i:1:p:6-12.

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19
472011Assessing the Self-service Technology Encounters: Development and Validation of SSTQUAL Scale. (2011). Lin, Jiun-Sheng Chris ; Hsieh, Pei-Ling . In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:2:p:194-206.

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19
482015Building With Bricks and Mortar: The Revenue Impact of Opening Physical Stores in a Multichannel Environment. (2015). Pauwels, Koen ; Neslin, Scott A. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:182-197.

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18
492017Future of Retailer Profitability: An Organizing Framework. (2017). Kumar, V ; Song, Hyunseok ; Anand, Ankit. In: Journal of Retailing. RePEc:eee:jouret:v:93:y:2017:i:1:p:96-119.

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18
502013Revisiting the Satisfaction–Loyalty Relationship: Empirical Generalizations and Directions for Future Research. (2013). Kumar, V ; Ganesh, Jaishankar ; Pozza, Ilaria Dalla. In: Journal of Retailing. RePEc:eee:jouret:v:89:y:2013:i:3:p:246-262.

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17
Citing documents used to compute impact factor: 147
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2023Evaluating store location and department composition based on spatial heterogeneity in sales potential. (2023). Elhorst, Paul J ; Hunneman, Auke. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:73:y:2023:i:c:s0969698923001029.

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2023.

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2023The Economy of Retail Chains in the FMCG Sector: The Case of Czechia. (2023). Lososov, Jana ; Zdenak, Radek ; Froulk, Radek. In: Review of Applied Socio-Economic Research. RePEc:rse:wpaper:v:25:y:2023:i:1:p:20-33.

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2023Retailing in times of soaring inflation: What we know, what we dont know, and a research agenda. (2023). van Heerde, Harald J ; Dekimpe, Marnik G. In: Journal of Retailing. RePEc:eee:jouret:v:99:y:2023:i:3:p:322-336.

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2023Proximity-store introductions: A new route to big-box retailer success?. (2023). Gielens, Katrijn ; Gijsbrechts, Els ; Dekimpe, Marnik G. In: Journal of Retailing. RePEc:eee:jouret:v:99:y:2023:i:4:p:621-633.

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2023
2023On linking the perceived values of mobile shopping apps, customer well-being, and customer citizenship behavior: Moderating role of customer intimacy. (2023). Ghali, Zohra ; Garrouch, Karim. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:74:y:2023:i:c:s0969698923001431.

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2023Innovations in retail delivery: Current trends and future directions. (2023). Jindal, Rupinder P ; Gauri, Dinesh K ; Ratchford, Brian ; Namin, Aidin. In: Journal of Retailing. RePEc:eee:jouret:v:99:y:2023:i:4:p:547-562.

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2023Changes in shopping habits during COVID-19. (2023). Zeybek, Omer ; Ulengin, Bur ; Gunde, Eda Helin. In: SN Business & Economics. RePEc:spr:snbeco:v:3:y:2023:i:3:d:10.1007_s43546-023-00453-0.

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2023DIGITAL IN-STORE : LA REVANCHE DES MAGASINS PHYSIQUES. (2023). Pache, Gilles. In: Post-Print. RePEc:hal:journl:hal-03933154.

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2023Why do we prefer humans to artificial intelligence in telemarketing? A mind perception explanation. (2023). Duan, Jinyun ; Peluso, Alessandro M ; Li, Sixian. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:70:y:2023:i:c:s0969698922002326.

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2023Firms’ responses to a black swan macro-crisis: Should they be socially responsible or fiscally conservative?. (2023). Gauri, Dinesh ; Bhatnagar, Amit ; Bahmani, Navid. In: Journal of Business Research. RePEc:eee:jbrese:v:161:y:2023:i:c:s0148296323001418.

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2023.

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2023Digitalization as a Provider of Sustainability?—The Role and Acceptance of Digital Technologies in Fashion Stores. (2023). von der Assen, Louisa. In: Sustainability. RePEc:gam:jsusta:v:15:y:2023:i:5:p:4621-:d:1088115.

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2023How smart technology empowers consumers in smart retail stores? The perspective of technology readiness and situational factors. (2023). Chang, Yu-Wei ; Chen, Jiahe. In: Electronic Markets. RePEc:spr:elmark:v:33:y:2023:i:1:d:10.1007_s12525-023-00635-6.

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2023Moderating and mediating effect of perceived experience on merchants behavioral intention to use mobile payments services. (2023). Singh, Nidhi ; Sinha, Neena. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:28:y:2023:i:3:d:10.1057_s41264-022-00163-y.

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2023Removing silos to enable data-driven decisions: The importance of marketing and IT knowledge, cooperation, and information quality. (2023). Harrison, Dana E ; Gala, Prachi ; Sleep, Stefan. In: Journal of Business Research. RePEc:eee:jbrese:v:156:y:2023:i:c:s0148296322009365.

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2023Trust in blockchain-enabled exchanges: Future directions in blockchain marketing. (2023). Saraniemi, Saila ; Tan, Teck Ming. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:51:y:2023:i:4:d:10.1007_s11747-022-00889-0.

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2023Determinants affecting digital financial consumer protection: Evidence from 135 countries. (2023). Pham, Dung ; Duong, Duy ; Le, Dao-Van ; Dinh, Van. In: The Journal of Economic Asymmetries. RePEc:eee:joecas:v:27:y:2023:i:c:s1703494923000130.

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2023Relative power of online buyers in regard to a store: How it encourages them to disclose their personal data?. (2023). Urbonavicius, Sigitas. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:75:y:2023:i:c:s0969698923002576.

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2023Reimagining personalization in the physical store. (2023). Reinartz, Werner ; Scholdra, Thomas P. In: Journal of Retailing. RePEc:eee:jouret:v:99:y:2023:i:4:p:563-579.

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2023Service robots in organisational frontlines—A retail managers’ perspective. (2023). Gutknecht, Klaus ; Roth, Angela ; Meyer, Patrick. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:70:y:2023:i:c:s0969698922002661.

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2023AI-Enabled marketing capabilities and the hierarchy of capabilities: Conceptualization, proposition development, and research avenues. (2023). Madhavaram, Sreedhar ; Manis, K T. In: Journal of Business Research. RePEc:eee:jbrese:v:157:y:2023:i:c:s014829632200950x.

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2023The perks and perils of artificial intelligence use in lateral exchange markets. (2023). Schweiger, Elisa B ; Guha, Abhijit ; Grewal, Dhruv ; Satornino, Cinthia B ; Goodstein, Ronald C. In: Journal of Business Research. RePEc:eee:jbrese:v:158:y:2023:i:c:s0148296322010451.

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2023Examining post-purchase consumer responses to product automation. (2023). McCullough, Heath ; Zablah, Alex R ; Rose, Randall Lee ; Smith, Leah Warfield ; Saljoughian, Mohammad Mike. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:51:y:2023:i:3:d:10.1007_s11747-022-00900-8.

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2023Practice co-evolution: Collaboratively embedding artificial intelligence in retail practices. (2023). Schau, Hope Jensen ; Plangger, Kirk ; Montecchi, Matteo ; Bonetti, Francesca. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:51:y:2023:i:4:d:10.1007_s11747-022-00896-1.

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2023The future of artificial intelligence and robotics in the retail and service sector: Sketching the field of consumer-robot-experiences. (2023). Mende, Martin ; Noble, Stephanie M. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:51:y:2023:i:4:d:10.1007_s11747-023-00948-0.

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2023Leveraging In-Store Technology and AI: Increasing Customer and Employee Efficiency and Enhancing their Experiences. (2023). Noble, Stephanie M ; Benoit, Sabine ; Grewal, Dhruv ; Nordfalt, Jens ; Ahlbom, Carl-Philip ; Guha, Abhijit. In: Journal of Retailing. RePEc:eee:jouret:v:99:y:2023:i:4:p:487-504.

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2023Positive or negative spillover? The influence of online channel satisfaction on offline channel adoption. (2023). Zhao, Jing ; Shou, Jiayi ; Xia, Qinying ; Teng, Hongxin. In: Journal of Business Research. RePEc:eee:jbrese:v:154:y:2023:i:c:s0148296322007974.

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2023Impact of streamers’ characteristics on sales performance of search and experience products: Evidence from Douyin. (2023). Li, Sirui ; Dong, Jichang ; Liu, Ying ; Yang, Xiao. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:70:y:2023:i:c:s096969892200248x.

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2023Optimal retail sales strategies for old and new products in monopoly and horizontal competition scenarios. (2023). Ruan, Junhu ; Sun, Zilai ; Ma, Ruize ; Liu, Xinxin ; Ye, Chao ; Wang, Zhanpeng. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:71:y:2023:i:c:s0969698922003113.

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2023Retail technologies that enhance the customer experience: a practitioner-centred approach. (2023). Gomez-Suarez, Monica ; Diaz-Martin, Ana M ; Quinones, Myriam. In: Palgrave Communications. RePEc:pal:palcom:v:10:y:2023:i:1:d:10.1057_s41599-023-02023-z.

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2023O2O switching determinants and successful drivers in omnichannel retailing services. (2023). Wu, Pei-Ju. In: Service Business. RePEc:spr:svcbiz:v:17:y:2023:i:3:d:10.1007_s11628-023-00540-0.

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2023
2023Internationalization and digitalization: Their differing role on grocer and non-grocer retailer performance. (2023). Li, Chengguang ; Theoharakis, Vasilis ; Batsakis, Georgios ; Konara, Palitha. In: Journal of Retailing. RePEc:eee:jouret:v:99:y:2023:i:3:p:400-419.

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2023The Future of Physical Stores: Creating Reasons for Customers to Visit. (2023). Lehmkuhle, Felix ; Altenburg, Lina ; Breugelmans, Els ; Roggeveen, Anne L ; Lamey, Lien ; Krafft, Manfred. In: Journal of Retailing. RePEc:eee:jouret:v:99:y:2023:i:4:p:532-546.

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2023Retailing Groundedness: How to improve customer experience, brand perceptions, and customer loyalty through feelings of groundedness. (2023). Schreier, Martin ; Fuchs, Christoph ; Bruckberger, Gianna. In: Journal of Retailing. RePEc:eee:jouret:v:99:y:2023:i:4:p:594-604.

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2023The store of the future: Engaging customers through sensory elements, personalized atmospherics, and interpersonal interaction. (2023). Lim, Mikyoung ; Kim, Yeseul ; Szocs, Courtney ; Biswas, Dipayan ; Mera, Christian Arroyo. In: Journal of Retailing. RePEc:eee:jouret:v:99:y:2023:i:4:p:605-620.

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2023A thematic exploration of the evolution of research in multichannel marketing. (2023). Ray, Sourav ; Vaishnav, Bharat. In: Journal of Business Research. RePEc:eee:jbrese:v:157:y:2023:i:c:s0148296322010293.

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2023Resilient shopping behaviours by change, not by chance: are disruptive events’ effects permanent?. (2023). Rizzi, Francesco ; Gigliotti, Marina. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:74:y:2023:i:c:s0969698923001388.

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2023Effects of in-store information quality and store credibility on consumer engagement in green retailing. (2023). , Utkarsh ; Kumar, Prashant. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:71:y:2023:i:c:s0969698922002880.

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2023Private label sourcing for an e-tailer with agency selling and service provision. (2023). Shi, Victor ; Chai, Junwu ; Chen, Huangen ; Li, Hengyu. In: European Journal of Operational Research. RePEc:eee:ejores:v:305:y:2023:i:1:p:114-127.

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2023An empirical investigation of unique traits of retailing industry in emerging economies: The perspective of consumer-packaged goods manufacturers. (2023). Singh, Siddharth ; Borle, Sharad ; Patil, Ashutosh. In: Journal of Business Research. RePEc:eee:jbrese:v:154:y:2023:i:c:s0148296322007020.

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2023The future of private-label markets: A global convergence approach. (2023). Tuli, Kapil ; Mukherjee, Anirban ; Dekimpe, Marnik G ; Gielens, Katrijn. In: International Journal of Research in Marketing. RePEc:eee:ijrema:v:40:y:2023:i:1:p:248-267.

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2023Developing a Conceptual Framework Model for Effective Perishable Food Cold-Supply-Chain Management Based on Structured Literature Review. (2023). Bait, Mohammad Ali ; Anwar, Imran ; Ahmad, Alam ; Akhtar, Samreen ; Akram, Hafiz Wasim. In: Sustainability. RePEc:gam:jsusta:v:15:y:2023:i:6:p:4907-:d:1092738.

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2023Influencing factors of customer loyalty in mobile payment: A consumption value perspective and the role of alternative attractiveness. (2023). Wang, Yuling ; Richardson, Christopher ; Ariffin, Shaizatulaqma Kamalul ; Zhang, QI. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:73:y:2023:i:c:s0969698923000498.

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2023The retailers brand promotion strategy under competition: The impact of supply uncertainty. (2023). Wang, Cuicui ; Xie, Yanle. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:73:y:2023:i:c:s0969698923000711.

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2023Concentration and Competition in U.S. Agribusiness. (2023). Fuglie, Keith O ; Dong, Xiao ; MacDonald, James M. In: Economic Information Bulletin. RePEc:ags:uersib:337566.

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2023
2023How online grocery shopping drives private label food purchases. (2023). Vermeir, Iris ; Geuens, Maggie ; Heeremans, Eva ; Verstraeten, Julie. In: Journal of Business Research. RePEc:eee:jbrese:v:167:y:2023:i:c:s0148296323004150.

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2023
2023Multichannel customer purchase behavior and long tail effects in the fashion goods market. (2023). Zentner, Alejandro ; Soysal, Gonca ; Ratchford, Brian. In: Journal of Retailing. RePEc:eee:jouret:v:99:y:2023:i:1:p:46-65.

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2023Income inequality and consumer preference for private labels versus national brands. (2023). Gino, Francesca ; Kurt, Didem. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:51:y:2023:i:2:d:10.1007_s11747-022-00890-7.

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2023Role of gender in the creation and persuasiveness of online reviews. (2023). Gauri, Dinesh K ; Bhatnagar, Amit ; Ravula, Prashanth. In: Journal of Business Research. RePEc:eee:jbrese:v:154:y:2023:i:c:s0148296322008517.

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2023Profiling diverse reviewer segments using online reviews of service industries. (2023). Kim, Moon-Yong ; Moon, Sangkil ; Jalali, Nima. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:11:y:2023:i:2:d:10.1057_s41270-022-00163-w.

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2023How and why (imagined) online reviews impact frontline retail encounters. (2023). Boyd, Eric ; Angell, Rob ; Marder, Ben. In: Journal of Retailing. RePEc:eee:jouret:v:99:y:2023:i:2:p:265-279.

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2023Co-creating affective atmospheres in retail experience. (2023). Pea, Camilo ; Latour, Kathryn ; Yoon, Seyee ; Orazi, Davide C ; Wang, Jeff Jianfeng ; Joy, Annamma. In: Journal of Retailing. RePEc:eee:jouret:v:99:y:2023:i:2:p:297-317.

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2023From tablet to table: How augmented reality influences food desirability. (2023). Stephen, Andrew ; Hadi, Rhonda ; Fritz, William. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:51:y:2023:i:3:d:10.1007_s11747-022-00919-x.

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2023Social interactions in the metaverse: Framework, initial evidence, and research roadmap. (2023). Kubler, Raoul V ; Linder, Marc ; Cziehso, Gerrit P ; Herting, Alina M ; Aliman, Dorothea N ; Hennig-Thurau, Thorsten. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:51:y:2023:i:4:d:10.1007_s11747-022-00908-0.

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2023Speaking fast and slow: How speech rate of digital assistants affects likelihood to use. (2023). Sirianni, Nancy J ; Ringler, Christine ; Christenson, Brett. In: Journal of Business Research. RePEc:eee:jbrese:v:163:y:2023:i:c:s0148296323002655.

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2023Customer deviance in retailing: Managers’ emotional support and employees’ affective wellbeing. (2023). Teller, Christoph ; Mayr, Kathrin. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:72:y:2023:i:c:s0969698923000383.

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2023Multiple psychological climates and employee self-regulatory focus: Implications for frontline employee work behavior and service performance. (2023). Sok, Phyra ; Danaher, Tracey S. In: Journal of Retailing. RePEc:eee:jouret:v:99:y:2023:i:2:p:228-246.

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2023What do consumers want? A methodological framework to identify determinant product attributes from consumers’ online questions. (2023). Aw, Eugene Cheng-Xi ; Fernando, Angeline Gautami. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:73:y:2023:i:c:s0969698923000826.

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2023Brand sponsorship effectiveness: how self-congruity, event attachment, and subjective event knowledge matters to sponsor brands. (2023). Saxena, Garima ; Roy, Debashree ; Moharana, Tapas Ranjan. In: Journal of Brand Management. RePEc:pal:jobman:v:30:y:2023:i:5:d:10.1057_s41262-023-00317-w.

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2023More than Machines: The Role of the Future Retail Salesperson in Enhancing the Customer Experience. (2023). Rouziou, Maria ; Fumagalli, Elena ; Pappas, Alec ; Bolander, Willy. In: Journal of Retailing. RePEc:eee:jouret:v:99:y:2023:i:4:p:518-531.

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2023Investigating a three-way interaction of manufacturer control, retail control and dependence on salesforce performance. Does the role of frontline employees matters ?. (2023). Lessassy, Lopold. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:74:y:2023:i:c:s0969698923001753.

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2023Ill Try That, Too - A Field Experiment in Retailing on the Effect of Variety During Display Promotions. (2023). Klapper, Daniel ; Sachse, Mareike ; Oetzel, Sebastian. In: Rationality and Competition Discussion Paper Series. RePEc:rco:dpaper:404.

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2023Does consumer privacy act influence firm performance in the retail industry? Evidence from a US state-level law change. (2023). Arunachalam, S ; Oghazi, Pejvak ; Patel, Pankaj C. In: Journal of Business Research. RePEc:eee:jbrese:v:162:y:2023:i:c:s0148296323002394.

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2023Retail distribution evaluation in brand-level sales response models. (2023). Michis, Antonis A. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:11:y:2023:i:3:d:10.1057_s41270-022-00165-8.

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2023Lumpy and intermittent retail demand forecasts with score-driven models. (2023). Borenstein, Denis ; Fernandes, Cristiano ; Sarlo, Rodrigo. In: European Journal of Operational Research. RePEc:eee:ejores:v:307:y:2023:i:3:p:1146-1160.

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2023The Importance of SEO and SEM in improving brand visibility in E-commerce industry; A study of Decathlon, Amazon and ASOS.. (2023). Taiwo, Ebenezer ; Ologunebi, John. In: MPRA Paper. RePEc:pra:mprapa:119205.

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2023From Web Catalogs to Google: A Retrospective Study of Web Search Engines Sustainable Development. (2023). Strzelecki, Artur ; Sikora, Marek ; Duka, Mariusz. In: Sustainability. RePEc:gam:jsusta:v:15:y:2023:i:8:p:6768-:d:1125620.

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2023Integrating Circular Economy Principles in Modular Construction to Enhance Sustainability. (2023). Weerapperuma, Umesha Sasanthi ; Kanchana, Balasooriya Arachchige ; Ayesha, Garusinghe Dewa. In: Sustainability. RePEc:gam:jsusta:v:15:y:2023:i:15:p:11730-:d:1206158.

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2023Discovering Efficient Keywords – An Exploratory Study on Comparing the Use of ChatGPT and Other Third-party Tools. (2023). Jiang, Pingjun. In: Journal of Emerging Trends in Marketing and Management. RePEc:aes:jetimm:v:1:y:2023:i:2:p:40-45.

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2023The merchants of meta: A research agenda to understand the future of retailing in the metaverse. (2023). Haenlein, Michael ; Hewett, Kelly ; Welden, Roman ; Yoo, Kiwoong. In: Journal of Retailing. RePEc:eee:jouret:v:99:y:2023:i:2:p:173-192.

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2023Empowering retailers: A bounded rationality perspective to enhancing omnichannel journey satisfaction. (2023). Vilches-Montero, Sonia ; Muthaffar, Aisha. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:75:y:2023:i:c:s0969698923002874.

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2023Modeling and explaining the growth patterns over time of country-specific website clickstream metrics. (2023). Wilson, Paul ; Hansen, Jared M. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:11:y:2023:i:4:d:10.1057_s41270-023-00223-9.

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2023Online-offline channel integration and innovation ambidexterity: Roles of top management team and environmental dynamism. (2023). Liu, Hefu ; Cai, Zhao ; Chen, Meng. In: Journal of Business Research. RePEc:eee:jbrese:v:160:y:2023:i:c:s0148296323001509.

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2023Price Differentiation in Online and Offline Retail: An Empirical Study of Current Practices. (2023). Dariusz, Jemielniak ; Pawe, De Pourbaix ; Ewa, Kiczmachowska. In: Marketing of Scientific and Research Organizations. RePEc:vrs:mosaro:v:28:y:2023:i:2:p:1-16:n:3.

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2023Impact of Digital Transformation on the Spatial Organization of Nonfood Retail in a Russian City. (2023). Aksenov, K E. In: Regional Research of Russia. RePEc:spr:rrorus:v:13:y:2023:i:3:d:10.1134_s2079970523700910.

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2023Strategies and practices to reduce the ecological impact of product returns: An environmental sustainability framework for multichannel retail. (2023). Frei, Regina ; Zhang, Danni ; Senyo, Prince Kwame ; Bayer, Steffen ; Gerding, Enrico ; Wills, Gary. In: Business Strategy and the Environment. RePEc:bla:bstrat:v:32:y:2023:i:7:p:4636-4661.

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2023Whether to offer return-freight insurance or open a physical showroom: A strategic analysis of an online retailer’s decisions. (2023). Feng, Shuai ; Yuan, Rui ; Liu, Jiqiong. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:75:y:2023:i:c:s096969892300245x.

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2023The effect of exclusive distribution on the sales of ready-made meals in online retail. (2023). Moon, Junghoon ; Cho, Seonghwan ; Lee, Dongmin ; Kim, Nayeong. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:75:y:2023:i:c:s0969698923002527.

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2023WHY do YOU care about me? The impact of retailers’ customer care activities on customer orientation perceptions and store patronage intentions. (2023). Aiello, Gaetano ; Pizzi, Gabriele ; Nechaeva, Olga ; Dasmi, Costanza ; Vannucci, Virginia. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:73:y:2023:i:c:s0969698923000528.

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2023Testing the performance of online recommendation agents: A meta-analysis. (2023). Wang, Cheng ; Ghiassaleh, Arezou ; Blut, Markus. In: Journal of Retailing. RePEc:eee:jouret:v:99:y:2023:i:3:p:440-459.

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2023The reference price effect of historical price lists in online auctions. (2023). Popkowski Leszczyc, Peter ; Liu, Xiaotian. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:71:y:2023:i:c:s0969698922002764.

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2023Consumers’ choice of private label considering reference price and moderating effect. (2023). Liu, Wenxia ; Duan, Yongrui ; Mao, Zhixin. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:71:y:2023:i:c:s0969698922003095.

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2023An integrated model of retail brand equity: the role of consumer shopping experience and shopping value. (2023). Zhou, Wenkai ; Vorhies, Douglas W ; Zhang, Chi. In: Journal of Brand Management. RePEc:pal:jobman:v:30:y:2023:i:5:d:10.1057_s41262-023-00311-2.

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2023Development of Sustainable Creative Three-Dimensional Virtual Woven Textiles Using Clothing Waste. (2023). Lee, Hye Won. In: Sustainability. RePEc:gam:jsusta:v:15:y:2023:i:3:p:2263-:d:1046987.

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2023An international and cross-cultural perspective on ‘the wired consumer’: The digital divide and device difference dilemmas. (2023). Cleveland, Mark ; Papadopoulos, Nicolas. In: Journal of Business Research. RePEc:eee:jbrese:v:156:y:2023:i:c:s0148296322009389.

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2023Influential Factors, Enablers, and Barriers to Adopting Smart Technology in Rural Regions: A Literature Review. (2023). Cetindamar, Dilek ; Pileggi, Salvatore Flavio ; Alabdali, Salem Ahmed. In: Sustainability. RePEc:gam:jsusta:v:15:y:2023:i:10:p:7908-:d:1144932.

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2023Being seen… by human or machine? Acknowledgment effects on customer responses differ between human and robotic service workers. (2023). Otterbring, Tobias ; Frank, Darius-Aurel. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:189:y:2023:i:c:s0040162523000306.

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2023Hybrid intelligence: human–AI collaboration in marketing analytics. (2023). Krishen, Anjala S ; Petrescu, Maria. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:11:y:2023:i:3:d:10.1057_s41270-023-00245-3.

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2023Should service firms introduce algorithmic advice to their existing customers? The moderating effect of service relationships. (2023). Raff, Stefan ; Wentzel, Daniel ; von Walter, Benjamin. In: Journal of Retailing. RePEc:eee:jouret:v:99:y:2023:i:2:p:280-296.

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2023AI for managing open innovation: Opportunities, challenges, and a research agenda. (2023). Sofka, Wolfgang ; Nguyen, Dinh Khoi ; Firk, Sebastian ; de Faria, Pedro ; Dekker, Henri ; Broekhuizen, Thijs. In: Journal of Business Research. RePEc:eee:jbrese:v:167:y:2023:i:c:s0148296323005556.

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2023What (de) motivates customers to use AI-powered conversational agents for shopping? The extended behavioral reasoning perspective. (2023). Kim, Changju ; Ji, Seonggoo ; Jan, Ihsan Ullah. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:75:y:2023:i:c:s096969892300187x.

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2023Designing marketing content for social commerce to drive consumer purchase behaviors: A perspective from speech act theory. (2023). Zhu, Zhen ; Hou, Ronglin ; Xu, Haifeng ; Wang, Fei. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:70:y:2023:i:c:s0969698922002491.

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2023What’s not to like? Negations in brand messages increase consumer engagement. (2023). Leonhardt, James M ; Pezzuti, Todd. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:51:y:2023:i:3:d:10.1007_s11747-022-00894-3.

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2023Perception carryover in cross-buying: the role of interpurchase time and product locus. (2023). Janda, Swinder ; Cho, Jihoon. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:11:y:2023:i:4:d:10.1057_s41270-022-00189-0.

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2023To Green or Not to Green: The E-Commerce-Delivery Question. (2023). Gonzalez, Gema ; Garcia, Tomas ; Serrano, Marta ; Villa, Rafael. In: Sustainability. RePEc:gam:jsusta:v:15:y:2023:i:16:p:12161-:d:1213436.

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2023Materialistic Tendency and Conspicuous Consumption Behavior: The Mediating Role of Social Media Usage. (2023). Avci, Ibrahim. In: Journal of Economy Culture and Society. RePEc:ist:iujecs:v:67:y:2023:i:0:p:155-169.

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2023Mechanism of retail therapy during stressful life events: The psychological compensation of revenge consumption toward luxury brands. (2023). Chang, Hyo Jung ; Kim, Sanghee. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:75:y:2023:i:c:s0969698923002552.

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2023Luxury consumption and the dark triad of personality. (2023). Fortuna, Pawe ; Czarna, Anna Z ; Razmus, Wiktor. In: Journal of Business Research. RePEc:eee:jbrese:v:169:y:2023:i:c:s0148296323006057.

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2023Menschen mit Behinderungen im Homeoffice: Erleichterung für die Inklusion? Eine Gegenüberstellung von Deutschland und einigen angelsächsischen Ländern. (2023). Traub, Patricia ; Fluter-Hoffmann, Christiane. In: IW-Reports. RePEc:zbw:iwkrep:102023.

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2023A hybrid particle swarm optimization and simulated annealing algorithm for the job shop scheduling problem with transport resources. (2023). Gonalves, Jose F ; Homayouni, Mahdi S. In: European Journal of Operational Research. RePEc:eee:ejores:v:306:y:2023:i:3:p:1140-1157.

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2023Environmental vs. labor issues: evidence of influence on intention to purchase ethical coffee in Japan. (2023). Hayami, Katsuya ; Kato, Takumi ; Koizumi, Masaki ; Ikeda, Ryosuke ; Ikuma, Yui ; Morino, Minami ; Kasahara, Kenta. In: Palgrave Communications. RePEc:pal:palcom:v:10:y:2023:i:1:d:10.1057_s41599-023-02229-1.

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2023.

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2023Understanding fraudulent returns and mitigation strategies in multichannel retailing. (2023). Beck, Adrian ; Wills, Gary ; Gerding, Enrico ; Bayer, Steffen ; Senyo, P K ; Frei, Regina ; Zhang, Danni. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:70:y:2023:i:c:s0969698922002387.

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2023Sustaining shopping momentum in retail malls using real-time messaging. (2023). Sakashita, Mototaka ; Viswanathan, Vijay ; Fuduri, Morana ; Vakeel, Khadija Ali. In: Journal of Retailing. RePEc:eee:jouret:v:99:y:2023:i:1:p:102-114.

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2023Leveraging the Power of Images in Managing Product Return Rates. (2023). el Kihal, Siham ; Dzyabura, Daria ; Ibragimov, Marat ; Hauser, John R. In: Marketing Science. RePEc:inm:ormksc:v:42:y:2023:i:6:p:1125-1142.

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2023Magic odd numbers: The effect of numerical parity on variety-seeking. (2023). Yang, Ying ; Jiang, Jing ; Wang, Yan. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:73:y:2023:i:c:s0969698923000929.

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2023You can’t touch this: Driving purchase justification for hedonic online purchases. (2023). Collier, Joel E ; Lastner, Matthew M ; Barnes, Donald C ; Krallman, Alexandra. In: Journal of Business Research. RePEc:eee:jbrese:v:155:y:2023:i:pb:s0148296322009018.

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2023Financial consequences of adding bricks to clicks. (2023). Hesse, Damian ; Manss, Rico ; Bornschein, Rico ; Maier, Erik. In: International Journal of Research in Marketing. RePEc:eee:ijrema:v:40:y:2023:i:3:p:609-628.

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2023Evaluating promotional pricing effectiveness using convenience store daily sales data. (2023). Srimook, Sirawish ; Chawanapranee, Sirawich ; Kosawanitchakarn, Warot ; Phumchusri, Naragain. In: Journal of Revenue and Pricing Management. RePEc:pal:jorapm:v:22:y:2023:i:5:d:10.1057_s41272-022-00415-5.

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2023Including individual Customer Lifetime Value and competing risks in tree-based lapse management strategy. (2023). Olympio, Anani Ayodele ; Milhaud, Xavier ; Valla, Mathias. In: Working Papers. RePEc:hal:wpaper:hal-03903047.

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2023Including individual Customer Lifetime Value and competing risks in tree-based lapse management strategies. (2023). Olympio, Anani Ayodele ; Milhaud, Xavier ; Valla, Mathias. In: Post-Print. RePEc:hal:journl:hal-03903047.

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2023The shape of premiumness: Logo Shapes effects on perceived brand premiumness and brand preference. (2023). Zhang, Hongli ; Wang, Yan ; Li, Ruiqin. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:75:y:2023:i:c:s0969698923002631.

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2023Coping strategies and intended change of shopping habits after the Corona pandemic – Insights from two countries in Western and Eastern Europe. (2023). Schler, Andrea ; Komor, Marcin ; Zielke, Stephan. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:72:y:2023:i:c:s0969698923000024.

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2023Quantifying the influence of customer experience on consumer share-of-category. (2023). Heinonen, Kristina ; Kuppelwieser, Volker G ; Klaus, Phil. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:73:y:2023:i:c:s0969698923001224.

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2023Is beauty always good? Effects of visual presentation of Influencer’s aesthetic labor on brand purchase intention. (2023). Liu, FU ; Wei, Haiying ; Xie, Shengcheng. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:75:y:2023:i:c:s0969698923002795.

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2023Customer showrooming behavior, customer orientation, and emotional labor: Sales control as a moderator. (2023). Hur, Won-Moo ; Park, Hye Won. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:72:y:2023:i:c:s0969698923000152.

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2023Perceived corporate social responsibility and job satisfaction in grocery retail: A comparison between low- and high-productivity stores. (2023). Castaldo, Sandro ; Penco, Lara ; Ciacci, Andrea. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:74:y:2023:i:c:s0969698923001911.

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2023Structural power of female executives and retailer profitability: A contingent resource-based perspective. (2023). Xiang, Kexin ; Feng, Cong. In: Journal of Business Research. RePEc:eee:jbrese:v:168:y:2023:i:c:s0148296323004964.

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2023Creativity in marketing: Examining the intellectual structure using scientometric analysis and topic modeling. (2023). Shukla, Yupal ; Sharma, Anuj ; Patel, Jayesh D ; Das, Kallol. In: Journal of Business Research. RePEc:eee:jbrese:v:154:y:2023:i:c:s0148296322008499.

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2023Customizing a consumers’ story for you: The impact of protagonist geographical distance on willingness to share. (2023). Han, Jie ; Li, Tingting ; Wang, Desheng ; Yang, Zhihao. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:74:y:2023:i:c:s0969698923001315.

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2023It is not merely a chat: Transforming chatbot affordances into dual identification and loyalty. (2023). Li, Chia-Ying ; Lee, Kuo-Wei. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:74:y:2023:i:c:s0969698923001947.

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2023The development and validation of a scale to measure perceived value of mobile commerce (MVAL-SCALE). (2023). Rabbanee, Fazlul ; Goi, Chai Lee ; Dastane, Omkar. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:71:y:2023:i:c:s0969698922003150.

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2023Strategic use of just-below numbers in packaged-foods calorie information. (2023). Wang, Rebecca Jen-Hui ; Isaac, Mathew S ; Schindler, Robert M. In: Marketing Letters. RePEc:kap:mktlet:v:34:y:2023:i:2:d:10.1007_s11002-022-09642-7.

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2023The intermediating role of big data analytics capability between responsive and proactive market orientations and firm performance in the retail industry. (2023). Sakagawa, Yuji ; Morimura, Fumikazu. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:71:y:2023:i:c:s0969698922002867.

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2023A systematic review and bibliometric analysis of the dark side of customer behavior: An integrative customer incivility framework. (2023). Borghei-Razavi, Niloofar ; Kadi-Maglajli, Selma ; Perez-Vega, Rodrigo ; Lages, Cristiana R. In: Journal of Business Research. RePEc:eee:jbrese:v:161:y:2023:i:c:s0148296323001376.

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2023How and why a touchscreen interface impacts psychological ownership and its downstream consequences. (2023). Liu, Yunxin. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:70:y:2023:i:c:s0969698922002752.

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2023.

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2023Digital exposure to unhealthy food reduces subsequent consumption of unhealthy food. (2023). Liu, Yunxin. In: Journal of Business Research. RePEc:eee:jbrese:v:168:y:2023:i:c:s0148296323006045.

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2023Understanding consumers mobile shopping continuance intention: New perspectives from South Africa. (2023). Thusi, Philile ; Maduku, Daniel K. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:70:y:2023:i:c:s0969698922002788.

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2023Consumer Acceptance of Mobile Shopping Apps, From Basic Apps to AI-Conversational Apps: A Literature Review. (2023). Haoucha, Malika ; Bennani, Bouchra ; Dadouch, Taoufiq. In: Post-Print. RePEc:hal:journl:hal-04194657.

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2023Why do mobile consumers resist mobile commerce applications? A hybrid fsQCA-ANN analysis. (2023). Leong, Lai-Ying ; Lee, Voon-Hsien ; Hew, Jun-Jie. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:75:y:2023:i:c:s0969698923002771.

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2023C2M strategies on an e-commerce platform under brand competition. (2023). Yang, Chen ; Zhuang, Guomian ; Lyu, Gaoyan. In: Transportation Research Part E: Logistics and Transportation Review. RePEc:eee:transe:v:177:y:2023:i:c:s1366554523001722.

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2023Whats in the box? Investigating the benefits and risks of the blind box selling strategy. (2023). Hussain, Khalid ; Jing, Fengjie ; Nkoulou, Gustave Florentin. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:71:y:2023:i:c:s096969892200282x.

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2023Examining the gamified effect of the blindbox design: The moderating role of price. (2023). Feng, Yuanyue ; Yang, Cong Cong ; Niu, Ben ; Miao, Xiaoyu. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:74:y:2023:i:c:s0969698923001704.

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2023SCARCITY APPEALS IN CROSS-CULTURAL SETTINGS: A COMPREHENSIVE FRAMEWORK. (2023). Tafani, Eric ; Khoso, Ubedullah ; Shabir, Asim Qazi. In: Post-Print. RePEc:hal:journl:hal-04261221.

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2023Research ideas matter: Guidance for research students and early career researchers. (2023). Craig, Justin ; Gepp, Adrian ; Duncan, Keith ; O'Neill, Helen. In: Pacific-Basin Finance Journal. RePEc:eee:pacfin:v:82:y:2023:i:c:s0927538x2300224x.

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Recent citations received in 2023
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2023The influence of visually dynamic imagery on purchase intentions: The roles of arousal and lay rationalism. (2023). Schneider, Gustavo ; Fennell, Patrick B. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:75:y:2023:i:c:s0969698923002886.

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2023How and why (imagined) online reviews impact frontline retail encounters. (2023). Boyd, Eric ; Angell, Rob ; Marder, Ben. In: Journal of Retailing. RePEc:eee:jouret:v:99:y:2023:i:2:p:265-279.

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2023Internationalization and digitalization: Their differing role on grocer and non-grocer retailer performance. (2023). Li, Chengguang ; Theoharakis, Vasilis ; Batsakis, Georgios ; Konara, Palitha. In: Journal of Retailing. RePEc:eee:jouret:v:99:y:2023:i:3:p:400-419.

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2023Leveraging In-Store Technology and AI: Increasing Customer and Employee Efficiency and Enhancing their Experiences. (2023). Noble, Stephanie M ; Benoit, Sabine ; Grewal, Dhruv ; Nordfalt, Jens ; Ahlbom, Carl-Philip ; Guha, Abhijit. In: Journal of Retailing. RePEc:eee:jouret:v:99:y:2023:i:4:p:487-504.

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2023Immersive retailing: The in-store experience. (2023). Chandukala, Sandeep R ; Hagtvedt, Henrik. In: Journal of Retailing. RePEc:eee:jouret:v:99:y:2023:i:4:p:505-517.

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2023The store of the future: Engaging customers through sensory elements, personalized atmospherics, and interpersonal interaction. (2023). Lim, Mikyoung ; Kim, Yeseul ; Szocs, Courtney ; Biswas, Dipayan ; Mera, Christian Arroyo. In: Journal of Retailing. RePEc:eee:jouret:v:99:y:2023:i:4:p:605-620.

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2023Proximity-store introductions: A new route to big-box retailer success?. (2023). Gielens, Katrijn ; Gijsbrechts, Els ; Dekimpe, Marnik G. In: Journal of Retailing. RePEc:eee:jouret:v:99:y:2023:i:4:p:621-633.

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2023Marketing on the metaverse: Research opportunities and challenges. (2023). Mintz, Ofer ; Lu, Shuya. In: AMS Review. RePEc:spr:amsrev:v:13:y:2023:i:1:d:10.1007_s13162-023-00255-5.

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2023

Recent citations received in 2022
YearCiting document
2022Clinching the deal: An empirical study of the drivers of diffusion of daily deals. (2022). Venkatesh, R ; Chatterjee, Rabikar ; Xia, Feihong. In: Journal of Business Research. RePEc:eee:jbrese:v:149:y:2022:i:c:p:824-832.

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2022Factors that influence manufacturer and store brand behavioral loyalty. (2022). Dawes, John. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:68:y:2022:i:c:s0969698922001138.

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2022Effects of the in-store crowd and employee perceptions on intentions to revisit and word-of-mouth via transactional satisfaction: A SOR approach. (2022). Audrain-Pontevia, Anne-Franoise ; Hombourger-Bars, Sabrina ; Errajaa, Karim. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:68:y:2022:i:c:s0969698922001801.

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2022Too many cooks spoil the broth? Number of promotional gifts and impact on consumer choice. (2022). Sahay, Arvind ; Tatavarthy, Aruna Divya ; Kumari, Rashmi . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:69:y:2022:i:c:s096969892200176x.

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2022Consequences of personalized product recommendations and price promotions in online grocery shopping. (2022). Laukkanen, Tommi ; Dhir, Amandeep ; Luongo, Milena ; Hallikainen, Heli. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:69:y:2022:i:c:s0969698922001813.

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2022Omnichannel retail operations with mixed fulfillment strategies. (2022). Zhong, Ning ; Li, Xiangyong ; Yang, LU. In: International Journal of Production Economics. RePEc:eee:proeco:v:254:y:2022:i:c:s0925527322001918.

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2022.

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2022Developing a Sustainable Omnichannel Strategic Framework toward Circular Revolution: An Integrated Approach. (2022). Ikram, Muhammad ; Yein, Tuba. In: Sustainability. RePEc:gam:jsusta:v:14:y:2022:i:18:p:11578-:d:915630.

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2022.

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2022The Effect of the COVID-19 Pandemic on the Mobile Messaging Application Among Millennials in Public Universities in Malaysia. (2022). Hashim, Nor Hazlina ; Mohamad, Wan Normila. In: International Journal of Enterprise Information Systems (IJEIS). RePEc:igg:jeis00:v:18:y:2022:i:1:p:1-21.

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2022Generating loyalty towards fast fashion stores: a cross-generational approach based on store attributes and socio-environmental responsibility. (2022). Bbu, Raluca ; Pop, Anna-Rebeka ; Campian, Veronica ; Dabija, Dan-Cristian. In: Oeconomia Copernicana. RePEc:pes:ieroec:v:13:y:2022:i:3:p:891-934.

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2022Robots in retail: Rolling out the Whiz. (2022). Onzo, Naoto ; Fukawa, Nobuyuki ; Rindfleisch, Aric. In: AMS Review. RePEc:spr:amsrev:v:12:y:2022:i:3:d:10.1007_s13162-022-00240-4.

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2022How robots will affect the future of retailing. (2022). Grewal, Dhruv ; Guha, Abhijit. In: AMS Review. RePEc:spr:amsrev:v:12:y:2022:i:3:d:10.1007_s13162-022-00241-3.

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2022Artificial empathy in marketing interactions: Bridging the human-AI gap in affective and social customer experience. (2022). Okazaki, Shintaro ; Li, Hairong ; Liu-Thompkins, Yuping. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:50:y:2022:i:6:d:10.1007_s11747-022-00892-5.

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2022The future of digital technologies in marketing: A conceptual framework and an overview. (2022). Plangger, Kirk ; Grewal, Dhruv ; Ruyter, KO ; Tucker, Catherine. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:50:y:2022:i:6:d:10.1007_s11747-022-00906-2.

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2022The Use of Partial Least Squares Structural Equation Modeling and Complementary Methods in International Management Research. (2022). Gudergan, Siegfried P ; Ringle, Christian M ; Hauff, Sven ; Richter, Nicole F. In: Management International Review. RePEc:spr:manint:v:62:y:2022:i:4:d:10.1007_s11575-022-00475-0.

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2022Omnichannel environment — phenomena, processes and the directions of change. (2022). Beata, Gotwald ; Gregor, Bogdan. In: Marketing of Scientific and Research Organizations. RePEc:vrs:mosaro:v:46:y:2022:i:4:p:17-42:n:6.

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2022The smart green nudge: Reducing product returns through enriched digital footprints & causal machine learning. (2022). Hinz, Oliver ; Jagow, Johanna ; von Zahn, Moritz ; Bauer, Kevin ; Mihale-Wilson, Cristina ; Speicher, Max. In: SAFE Working Paper Series. RePEc:zbw:safewp:363.

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Recent citations received in 2021
YearCiting document
2021.

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2021Dynamic effects of store promotions on purchase conversion: Expanding technology applications with innovative analytics. (2021). Inostroza-Quezada, Ignacio E ; Epstein, Leonardo D ; Choi, Chan S ; Goodstein, Ronald C. In: Journal of Business Research. RePEc:eee:jbrese:v:128:y:2021:i:c:p:279-289.

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2021What factors moderate the effect of assortment reduction on store switching? Insights and implications for grocery brands. (2021). Martinez-Lopez, Francisco J ; Gazquez-Abad, Juan Carlos ; Sethuraman, Raj. In: Journal of Business Research. RePEc:eee:jbrese:v:133:y:2021:i:c:p:98-115.

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2021The effect of smart and connected products on consumer brand choice concentration. (2021). Xu, Qian ; Liang, Yongheng ; Jin, Liyin. In: Journal of Business Research. RePEc:eee:jbrese:v:135:y:2021:i:c:p:163-172.

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2021Artificial intelligence: The light and the darkness. (2021). Schweiger, Elisa B ; Satornino, Cinthia B ; Guha, Abhijit ; Grewal, Dhruv. In: Journal of Business Research. RePEc:eee:jbrese:v:136:y:2021:i:c:p:229-236.

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2021Does sustainability sell? The impact of sustainability claims on the success of national brands’ new product introductions. (2021). Verhoef, Peter C ; Risselada, Hans ; van Doorn, Jenny. In: Journal of Business Research. RePEc:eee:jbrese:v:137:y:2021:i:c:p:182-193.

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2021The impact of weather on consumer behavior and retail performance: Evidence from a convenience store chain in China. (2021). Song, Yan ; Cao, Shasha ; Tian, Xin. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:62:y:2021:i:c:s0969698921001491.

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2021Retailers with traits of consumer: Exploring the existence and antecedents of brand loyalty in small unorganized retailers. (2021). Chamola, Pankaj ; Dugar, Anurag. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:62:y:2021:i:c:s0969698921002010.

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2021Retailer Marketing Communications in the Digital Age: Getting the Right Message to the Right Shopper at the Right Time. (2021). Bodapati, Anand V ; Villanova, Daniel ; Hatfield, Cheryl ; Brandon, Renee ; Ho, Henry ; Suri, Rajneesh ; Kushwaha, Tarun ; Goodstein, Ronald C ; Tsiros, Michael ; Puccinelli, Nancy M. In: Journal of Retailing. RePEc:eee:jouret:v:97:y:2021:i:1:p:116-132.

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2021How Technology is Changing Retail. (2021). Kalyanam, Kirthi ; Shankar, Venkatesh ; Waddoups, Rand ; Bull, J S ; Hennessey, John ; Douglass, Tom ; Tirunillai, Seshadri ; Golmohammadi, Alireza ; Setia, Pankaj. In: Journal of Retailing. RePEc:eee:jouret:v:97:y:2021:i:1:p:13-27.

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2021Navigating the Retailing Frontier through Academic and Practitioner Collaboration. (2021). Grewal, Dhruv ; Gauri, Dinesh K. In: Journal of Retailing. RePEc:eee:jouret:v:97:y:2021:i:1:p:2-5.

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2021How artificial intelligence will affect the future of retailing. (2021). Grewal, Dhruv ; Guha, Abhijit ; Hawkins, Gary ; Hegde, Dinesh R ; Moustafa, Rida ; Jung, Hyunseok ; Schneider, Matthew J ; Haenlein, Michael ; Kopalle, Praveen K. In: Journal of Retailing. RePEc:eee:jouret:v:97:y:2021:i:1:p:28-41.

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2021Strategizing Retailing in the New Technology Era. (2021). Gauri, Dinesh K ; Grewal, Dhruv ; Sethuraman, Raj ; Roggeveen, Anne L. In: Journal of Retailing. RePEc:eee:jouret:v:97:y:2021:i:1:p:6-12.

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2021The strategic drivers of drop-shipping and retail store sales for seasonal products. (2021). Bhaskaran, Sreekumar R ; Gauri, Dinesh K ; Namin, Aidin ; Sodero, Annibal C. In: Journal of Retailing. RePEc:eee:jouret:v:97:y:2021:i:4:p:561-581.

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2021Smart mirror fashion technology for the retail chain transformation. (2021). Hasan, Rajibul ; Islam, Nazrul ; Rahman, Mizan ; Ogunjimi, Ayotunde. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:173:y:2021:i:c:s0040162521005515.

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2021Private-brand introduction and investment effect on online platform-based supply chains. (2021). Chen, Xiaohong ; Hu, Junhua ; Liu, Yongmei. In: Transportation Research Part E: Logistics and Transportation Review. RePEc:eee:transe:v:155:y:2021:i:c:s1366554521002568.

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2021.

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2021.

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2021E-Commerce Calls for Cyber-Security and Sustainability: How European Citizens Look for a Trusted Online Environment. (2021). Settembre Blundo, Davide ; Gonzalez-Sanchez, Rocio ; Dadamo, Idiano ; Settembre-Blundo, Davide ; Medina-Salgado, Maria Sonia. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:12:p:6752-:d:575174.

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2021Consolidating Unorganised Retail Businesses through Digital Platforms: Implications for Achieving the UN Sustainable Development Goals. (2021). Wood, Jacob ; Mukherjee, Malobi. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:21:p:12031-:d:669263.

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2021Reviewer Experience vs. Expertise: Which Matters More for Good Course Reviews in Online Learning?. (2021). Wang, Shan ; Du, Zhao. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:21:p:12230-:d:672992.

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2021Application of the DEMATEL Model for Assessing IT Sector’s Sustainability. (2021). Peleckis, Kstutis. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:24:p:13866-:d:703226.

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2021Sensory Marketing during COVID-19 - Creating a Multisensory Experience for Online Shopping. (2021). Platon, Otilia-Elena. In: Global Economic Observer. RePEc:ntu:ntugeo:vol9-iss2-127-132.

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2021A tribute to our heroes and thoughts about collaborative relationships. (2021). Krishen, Anjala S ; Petrescu, Maria. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:9:y:2021:i:2:d:10.1057_s41270-021-00111-0.

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2021Retail service innovations and their impact on retailer shareholder value: evidence from an event study. (2021). Braak, Anne Ter ; Vuegen, Maya ; Breugelmans, Els ; Lamey, Lien. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:49:y:2021:i:4:d:10.1007_s11747-021-00777-z.

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Recent citations received in 2020
YearCiting document
2020Political conservatism and preference for (a)symmetric brand logos. (2020). Chan, Eugene Y ; Northey, Gavin. In: Journal of Business Research. RePEc:eee:jbrese:v:115:y:2020:i:c:p:149-159.

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2020The conditional enjoyment-enhancing effect of shipping box aesthetics. (2020). Wetzels, Martin ; Schnurr, Benedikt. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:57:y:2020:i:c:s0969698919314286.

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2020Applying the multisensory sculpture technique to explore the role of brand usage on multisensory brand experiences. (2020). Villasante-Arellano, Ana Josefina ; Castillo-Villar, Fernando Rey. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:57:y:2020:i:c:s096969891931567x.

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2020Understanding Retail Experiences and Customer Journey Management. (2020). Roggeveen, Anne L ; Grewal, Dhruv. In: Journal of Retailing. RePEc:eee:jouret:v:96:y:2020:i:1:p:3-8.

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2020Increasing Consumers’ Willingness to Engage in Data Disclosure Processes through Relevance-Illustrating Game Elements. (2020). Widjaja, Thomas ; Schumann, Jan H ; Zimmermann, Johanna ; Bidler, Margarita. In: Journal of Retailing. RePEc:eee:jouret:v:96:y:2020:i:4:p:507-523.

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2020The Effects of Environmental Haptic Cues on Consumer Perceptions of Retailer Warmth and Competence. (2020). Deitz, George D ; Oakley, Jared ; Peck, Joann ; Balaji, M S ; Jha, Subhash. In: Journal of Retailing. RePEc:eee:jouret:v:96:y:2020:i:4:p:590-605.

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2020.

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2020Making Hemp Choices: Evidence from Vermont. (2020). Kolodinsky, Jane ; Lacasse, Hannah ; Gallagher, Katherine. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:15:p:6287-:d:394520.

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2020Mindful co-creation of transformative service for better well-being. (2020). Thuy, Pham Ngoc ; Hau, Le Nguyen ; My-Quyen, Mai Thi. In: Service Business. RePEc:spr:svcbiz:v:14:y:2020:i:3:d:10.1007_s11628-020-00422-9.

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