Journal of Financial Services Marketing / Palgrave Macmillan
Citation Profile [Updated: 2026-05-04 07:00:09]
5 Years H Index
12
Impact Factor (IF)
0.48
5 Years IF
0.5
Data available in this
report
[Raw
data] [50 most cited papers]
[50 most relevant papers]
[cites used to compute IF]
[Recent
citations ][Frequent citing
series ] [more data in
EconPapers]
[
trace new citations] [Missing
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Main indicators
Raw Data
| IF | AIF | CIF | IF5 | DOC | CDO | CIT | NCI | CCU | D2Y | C2Y | D5Y | C5Y | SC | %SC | CiY | II | AII | |
| 2004 | 0 | 0.48 | 0 | 0 | 1 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0.22 | |||||
| 2011 | 0 | 0.5 | 0 | 0 | 1 | 2 | 0 | 1 | 0 | 0 | 0 | 0 | 0.23 | |||||
| 2012 | 1 | 0.5 | 0.33 | 1 | 1 | 3 | 0 | 1 | 2 | 1 | 1 | 1 | 1 | 1 | 100 | 0 | 0.21 | |
| 2016 | 0 | 0.5 | 0 | 0 | 28 | 31 | 56 | 2 | 0 | 2 | 0 | 0 | 0.2 | |||||
| 2017 | 0.07 | 0.51 | 0.07 | 0.1 | 23 | 54 | 51 | 4 | 6 | 28 | 2 | 29 | 3 | 2 | 50 | 1 | 0.04 | 0.2 |
| 2018 | 0.1 | 0.52 | 0.09 | 0.1 | 21 | 75 | 93 | 7 | 13 | 51 | 5 | 51 | 5 | 4 | 57.1 | 1 | 0.05 | 0.22 |
| 2019 | 0.16 | 0.53 | 0.13 | 0.15 | 8 | 83 | 27 | 11 | 24 | 44 | 7 | 72 | 11 | 1 | 9.1 | 0 | 0.21 | |
| 2020 | 0.34 | 0.63 | 0.22 | 0.23 | 9 | 92 | 95 | 20 | 44 | 29 | 10 | 80 | 18 | 3 | 15 | 0 | 0.3 | |
| 2021 | 1.24 | 0.73 | 0.79 | 0.55 | 24 | 116 | 124 | 92 | 136 | 17 | 21 | 89 | 49 | 38 | 41.3 | 12 | 0.5 | 0.27 |
| 2022 | 0.91 | 0.72 | 0.62 | 0.67 | 31 | 147 | 50 | 91 | 227 | 33 | 30 | 85 | 57 | 22 | 24.2 | 3 | 0.1 | 0.22 |
| 2023 | 0.65 | 0.67 | 0.62 | 0.73 | 51 | 198 | 103 | 122 | 349 | 55 | 36 | 93 | 68 | 51 | 41.8 | 11 | 0.22 | 0.19 |
| 2024 | 0.71 | 0.73 | 0.76 | 0.8 | 109 | 307 | 84 | 234 | 583 | 82 | 58 | 123 | 99 | 135 | 57.7 | 17 | 0.16 | 0.22 |
| 2025 | 0.48 | 0.96 | 0.53 | 0.5 | 33 | 340 | 17 | 180 | 763 | 160 | 76 | 224 | 112 | 68 | 37.8 | 7 | 0.21 | 0.28 |
| IF: | Two years Impact Factor: C2Y / D2Y |
| AIF: | Average Impact Factor for all series in RePEc in year y |
| CIF: | Cumulative impact factor |
| IF5: | Five years Impact Factor: C5Y / D5Y |
| DOC: | Number of documents published in year y |
| CDO: | Cumulative number of documents published until year y |
| CIT: | Number of citations to papers published in year y |
| NCI: | Number of citations in year y |
| CCU: | Cumulative number of citations to papers published until year y |
| D2Y: | Number of articles published in y-1 plus y-2 |
| C2Y: | Cites in y to articles published in y-1 plus y-2 |
| D5Y: | Number of articles published in y-1 until y-5 |
| C5Y: | Cites in y to articles published in y-1 until y-5 |
| SC: | selft citations in y to articles published in y-1 plus y-2 |
| %SC: | Percentage of selft citations in y to articles published in y-1 plus y-2 |
| CiY: | Cites in year y to documents published in year y |
| II: | Immediacy Index: CiY / Documents. |
| AII: | Average Immediacy Index for series in RePEc in year y |
50 most cited documents in this series
| # | Year | Title | Cited |
|---|---|---|---|
| 1 | 2020 | Understanding the intention to use mobile banking by existing online banking customers: an empirical study. (2020). Singh, Sindhu ; Srivastava, R K. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:25:y:2020:i:3:d:10.1057_s41264-020-00074-w. Full description at Econpapers || Download paper | 36 |
| 2 | 2021 | Adoption of digital banking channels in an emerging economy: exploring the role of in-branch efforts. (2021). Hassan, M. Kabir ; Kaur, Simran Jit ; Al-Emran, MD ; Ali, Liaqat. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:26:y:2021:i:2:d:10.1057_s41264-020-00082-w. Full description at Econpapers || Download paper | 25 |
| 3 | 2021 | Continuance intention of baby boomer and X generation as new users of digital payment during COVID-19 pandemic using UTAUT2. (2021). Taufik, Nuryanti ; Rahmawati, Mira ; Eko, Faizal Haris ; Santosa, Allicia Deana. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:26:y:2021:i:4:d:10.1057_s41264-021-00104-1. Full description at Econpapers || Download paper | 22 |
| 4 | 2020 | What factors drive the adoption of digital banking? An empirical study from the perspective of Omani retail banking. (2020). Devesh, Sonal ; Ananda, S ; al Lawati, Anis Moosa. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:25:y:2020:i:1:d:10.1057_s41264-020-00072-y. Full description at Econpapers || Download paper | 21 |
| 5 | 2022 | Adoption of electronic banking services in India: an extension of UTAUT2 model. (2022). Choudhary, Vipin ; Chauhan, Vikas ; Yadav, Rambalak. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:27:y:2022:i:1:d:10.1057_s41264-021-00095-z. Full description at Econpapers || Download paper | 17 |
| 6 | 2018 | The impact of brand experience, service quality and perceived value on word of mouth of retail bank customers: investigating the mediating effect of loyalty. (2018). Mukerjee, Kaushik. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:23:y:2018:i:1:d:10.1057_s41264-018-0039-8. Full description at Econpapers || Download paper | 17 |
| 7 | 2020 | The impact of the magnitude of service failure and complaint handling on satisfaction and brand credibility in the banking industry. (2020). Samad, Sarminah ; Rather, Raouf Ahmad ; Rehman, Mohsin Abdur ; Shams, Ghazal. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:25:y:2020:i:1:d:10.1057_s41264-020-00070-0. Full description at Econpapers || Download paper | 17 |
| 8 | 2020 | Exploring customerâs mobile banking experiences and expectations among generations X, Y and Z. (2020). Samad, Sarminah ; Rehman, Mohsin Abdur ; Shams, Ghazal ; Oikarinen, Eeva-Liisa. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:25:y:2020:i:1:d:10.1057_s41264-020-00071-z. Full description at Econpapers || Download paper | 16 |
| 9 | 2016 | Online relationship marketing and affective customer commitment â The mediating role of trust. (2016). Boateng, Sheena Lovia ; Narteh, Bedman. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:21:y:2016:i:2:d:10.1057_fsm.2016.5. Full description at Econpapers || Download paper | 15 |
| 10 | 2021 | Factors influencing individual in adopting eWallet. (2021). Nurhidayah, Norzaidah ; Arine, Munirah Ajeerah ; Anshari, Muhammad ; Alwee, Md Hasnol ; Aziyah, Hidayatul. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:26:y:2021:i:1:d:10.1057_s41264-020-00079-5. Full description at Econpapers || Download paper | 14 |
| 11 | 2018 | Customer experience in omni-channel banking services. (2018). Makkonen, Hannu ; Komulainen, Hanna. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:23:y:2018:i:3:d:10.1057_s41264-018-0057-6. Full description at Econpapers || Download paper | 13 |
| 12 | 2018 | Understanding credit card payment behavior among college students. (2018). Mims, Tina C ; Singh, Shweta ; Rylander, David H. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:23:y:2018:i:1:d:10.1057_s41264-018-0042-0. Full description at Econpapers || Download paper | 12 |
| 13 | 2024 | Impact of financial literacy on financial well-being: a mediational role of financial self-efficacy. (2024). Lone, Umer Mushtaq ; Bhat, Suhail Ahmad. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:29:y:2024:i:1:d:10.1057_s41264-022-00183-8. Full description at Econpapers || Download paper | 12 |
| 14 | 2023 | Trust and digital privacy: willingness to disclose personal information to banking chatbot services. (2023). Johnson, Tamryn ; Poggenpoel, Sloane ; Marlie, Siddeeqah ; Lappeman, James. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:28:y:2023:i:2:d:10.1057_s41264-022-00154-z. Full description at Econpapers || Download paper | 11 |
| 15 | 2021 | Implications of the COVID-19 pandemic on market orientation in retail banking. (2021). Mero, Joel ; Karjaluoto, Heikki ; Haapio, Hannele ; Shaikh, Aijaz A. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:26:y:2021:i:4:d:10.1057_s41264-021-00099-9. Full description at Econpapers || Download paper | 11 |
| 16 | 2018 | The perils of overconfidence: Why many consumers fail to seek advice when they really should. (2018). Lewis, David R. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:23:y:2018:i:2:d:10.1057_s41264-018-0048-7. Full description at Econpapers || Download paper | 10 |
| 17 | 2017 | Effects of perceived cost, service quality, and customer satisfaction on health insurance service continuance. (2017). Lindsay, Valerie ; Harrison, Tina ; Abu-Salim, Taghreed ; Onyia, Okey Peter. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:22:y:2017:i:4:d:10.1057_s41264-017-0035-4. Full description at Econpapers || Download paper | 10 |
| 18 | 2018 | The customer experience ecosystem in two cultural contexts. (2018). Furrer, Olivier ; Barari, Mojtaba. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:23:y:2018:i:3:d:10.1057_s41264-018-0053-x. Full description at Econpapers || Download paper | 9 |
| 19 | 2021 | Creating advocates: understanding the roles of CSR and firm innovativeness. (2021). Khan, Zia ; Ali, Syed Shujaat. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:26:y:2021:i:2:d:10.1057_s41264-020-00084-8. Full description at Econpapers || Download paper | 9 |
| 20 | 2020 | Elderly consumers and financial choices: A systematic review. (2020). Guido, Gianluigi ; Amatulli, Cesare ; Sestino, Andrea. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:25:y:2020:i:3:d:10.1057_s41264-020-00077-7. Full description at Econpapers || Download paper | 9 |
| 21 | 2023 | Moderating and mediating effect of perceived experience on merchants behavioral intention to use mobile payments services. (2023). Singh, Nidhi ; Sinha, Neena. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:28:y:2023:i:3:d:10.1057_s41264-022-00163-y. Full description at Econpapers || Download paper | 9 |
| 22 | 2016 | Customersâ dissatisfaction with banking channels and their intention to leave banks: The moderating effect of trust and trusting beliefs. (2016). Kabadayi, Sertan. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:21:y:2016:i:3:d:10.1057_s41264-016-0005-2. Full description at Econpapers || Download paper | 8 |
| 23 | 2023 | An integrated model predicting customersâ continuance behavioral intention and recommendations of users: a study on mobile payment in emerging markets. (2023). Srivastava, Shalini ; Singh, Nidhi. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:28:y:2023:i:2:d:10.1057_s41264-022-00147-y. Full description at Econpapers || Download paper | 8 |
| 24 | 2019 | Demographic influences on consumer decisions in the banking sector: evidence from India. (2019). Arora, Sangeeta ; Kaur, Harpreet. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:24:y:2019:i:3:d:10.1057_s41264-019-00067-4. Full description at Econpapers || Download paper | 8 |
| 25 | 2016 | Muslim religiosity and purchase intention of different categories of Islamic financial products. (2016). Sharma, Revti Raman ; Fam, Kim-Shyan ; Newaz, Farhana Tahmida. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:21:y:2016:i:2:d:10.1057_fsm.2016.7. Full description at Econpapers || Download paper | 8 |
| 26 | 2021 | Determinants of mobile bank usage among the bank users in North India. (2021). Vishnani, Sushama ; Srivastava, Shalini. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:26:y:2021:i:1:d:10.1057_s41264-020-00083-9. Full description at Econpapers || Download paper | 8 |
| 27 | 2023 | Utilization of artificial intelligence in the banking sector: a systematic literature review. (2023). Mark, Seung Hwan ; Fares, Omar H ; Butt, Irfan. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:28:y:2023:i:4:d:10.1057_s41264-022-00176-7. Full description at Econpapers || Download paper | 7 |
| 28 | 2024 | Asymmetric and symmetric approaches to the extension of UTAUT2 in the M-payment adoption of Pakistani apps. (2024). Anwar, Waseem ; Umm-e-Habiba, ; Albashrawi, Mousa ; Abbasi, Ghazanfar Ali. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:29:y:2024:i:3:d:10.1057_s41264-024-00266-8. Full description at Econpapers || Download paper | 7 |
| 29 | 2018 | Dimensions of materialism and credit card usage: an application and extension of the theory of planned behavior in Bangladesh. (2018). Limbu, Yam B ; A. F. M. Jalal Ahamed, . In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:23:y:2018:i:3:d:10.1057_s41264-018-0058-5. Full description at Econpapers || Download paper | 7 |
| 30 | 2020 | Measuring service fairness and its impact on service quality and satisfaction: a study of Indian Banking Services. (2020). Bhatt, Kedar. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:25:y:2020:i:1:d:10.1057_s41264-020-00069-7. Full description at Econpapers || Download paper | 7 |
| 31 | 2023 | Why do people continue using mobile wallets? An empirical analysis amid COVID-19 pandemic. (2023). Sunny, Prajod ; George, Ajimon. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:28:y:2023:i:4:d:10.1057_s41264-022-00174-9. Full description at Econpapers || Download paper | 7 |
| 32 | 2023 | Understanding customersâ usage behavior towards online banking services: an integrated riskâbenefit framework. (2023). Kaur, Simarpreet ; Arora, Sangeeta. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:28:y:2023:i:1:d:10.1057_s41264-022-00140-5. Full description at Econpapers || Download paper | 7 |
| 33 | 2017 | Trust in financial services: the influence of demographics and dispositional characteristics. (2017). S M A Moin, ; McKechnie, Sally ; Devlin, James F. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:22:y:2017:i:2:d:10.1057_s41264-017-0023-8. Full description at Econpapers || Download paper | 7 |
| 34 | Understanding the intention to use mobile banking by existing online banking customers: an empirical study. (). Singh, Sindhu ; Srivastava, R K. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v::y::i::d:10.1057_s41264-020-00074-w. Full description at Econpapers || Download paper | 7 | |
| 35 | 2021 | Mediation between financial risk tolerance and equity ownership: assessing the role of financial knowledge underconfidence. (2021). Heo, Wookjae ; Lee, Jaemin ; Rabbani, Abed G. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:26:y:2021:i:3:d:10.1057_s41264-021-00088-y. Full description at Econpapers || Download paper | 7 |
| 36 | 2022 | Effects of risk tolerance, financial literacy, and financial status on retirement planning. (2022). Martin, William ; Park, Heejung. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:27:y:2022:i:3:d:10.1057_s41264-021-00123-y. Full description at Econpapers || Download paper | 7 |
| 37 | 2023 | Negative emotions and consumer behavioural intention to adopt emerging e-banking technology. (2023). Ohman, Peter ; Abikari, Masoome ; Yazdanfar, Darush. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:28:y:2023:i:4:d:10.1057_s41264-022-00172-x. Full description at Econpapers || Download paper | 7 |
| 38 | 2018 | The role of electronic word of mouth, conventional media, and subjective norms on the intention to purchase Sharia insurance services. (2018). Usman, Usman ; Amron, Amron ; Mursid, Ali. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:23:y:2018:i:3:d:10.1057_s41264-018-0055-8. Full description at Econpapers || Download paper | 7 |
| 39 | 2023 | Customer acceptability towards AI-enabled digital banking: a PLS-SEM approach. (2023). Kumari, Vineeta ; Bharti, Swaraj S ; Sudha, Shwati ; Prasad, Kanika. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:28:y:2023:i:4:d:10.1057_s41264-023-00241-9. Full description at Econpapers || Download paper | 7 |
| 40 | 2021 | Fast, furious and focused approach to Covid-19 response: an examination of the financial and business resilience of the UAE logistics industry. (2021). Onyia, Okey Peter ; Sundarakani, Balan. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:26:y:2021:i:4:d:10.1057_s41264-021-00118-9. Full description at Econpapers || Download paper | 6 |
| 41 | 2023 | What factors influence the usage of mobile banking among digital natives?. (2023). Hakimi, Tengku Ikmal ; Abdul, Nor Azah ; Jaafar, Johanna Abdullah. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:28:y:2023:i:4:d:10.1057_s41264-023-00212-0. Full description at Econpapers || Download paper | 6 |
| 42 | 2023 | Factors influencing customer preference of cardless technology over the card for cash withdrawals: an extended technology acceptance model. (2023). Bolar, Kartikeya ; Nambiar, Bindu K. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:28:y:2023:i:1:d:10.1057_s41264-022-00139-y. Full description at Econpapers || Download paper | 6 |
| 43 | 2022 | Exploring usage of mobile banking apps in the UAE: a categorical regression analysis. (2022). Pujari, Vijay ; Majumdar, Sudipa. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:27:y:2022:i:3:d:10.1057_s41264-021-00112-1. Full description at Econpapers || Download paper | 6 |
| 44 | 2024 | Quest for financial inclusion via digital financial services (Fintech) during COVID-19 pandemic: case study of women in Indonesia. (2024). Nathan, Robert Jeyakumar ; Wieriks, Martijn ; Fekete-Farkas, Maria ; Medina, Jennifer ; Setiawan, Budi ; Phan, Thich Dai. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:29:y:2024:i:2:d:10.1057_s41264-023-00217-9. Full description at Econpapers || Download paper | 6 |
| 45 | 2016 | Sequential loss of self-control: Exploring the antecedents and consequences of student credit card debt. (2016). Schibrowsky, John E ; Peltier, James W ; Dahl, Andrew J. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:21:y:2016:i:3:d:10.1057_s41264-016-0002-5. Full description at Econpapers || Download paper | 6 |
| 46 | 2021 | Assessing the effectiveness of Covid-19 financial product innovations in supporting financially distressed firms and households in the UAE. (2021). Ramiah, Vikash ; Muschert, Glenn ; Gerth, Florian ; Toufaily, Elissar. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:26:y:2021:i:4:d:10.1057_s41264-021-00098-w. Full description at Econpapers || Download paper | 6 |
| 47 | 2024 | Mobile banking: a bibliometric analysis. (2024). Tiwari, Sunil ; Kuruva, Mahendra Babu ; Kashyap, Monika ; Kohli, Kamlesh. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:29:y:2024:i:4:d:10.1057_s41264-024-00267-7. Full description at Econpapers || Download paper | 6 |
| 48 | 2017 | The consequences of perceived risk and objective knowledge for consumersâ investment behavior. (2017). Koivisto, Veera-Juulia ; Uusitalo, Outi ; Munnukka, Juha. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:22:y:2017:i:4:d:10.1057_s41264-017-0033-6. Full description at Econpapers || Download paper | 6 |
| 49 | 2019 | The role of cognitive style, gullibility, and demographics on the use of social media for financial decision making. (2019). Florendo, Jenna ; Estelami, Hooman. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:24:y:2019:i:1:d:10.1057_s41264-019-00064-7. Full description at Econpapers || Download paper | 6 |
| 50 | 2024 | Examining consumersâ m-wallet service brand choice decisions at the post-adoption stage: an empirical investigation. (2024). Bhattacharya, Subhajit ; Bera, Sasadhar. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:29:y:2024:i:4:d:10.1057_s41264-024-00272-w. Full description at Econpapers || Download paper | 5 |
50 most relevant documents in this series (papers most cited in the last two years)
| # | Year | Title | Cited |
|---|---|---|---|
| 1 | 2021 | Adoption of digital banking channels in an emerging economy: exploring the role of in-branch efforts. (2021). Hassan, M. Kabir ; Kaur, Simran Jit ; Al-Emran, MD ; Ali, Liaqat. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:26:y:2021:i:2:d:10.1057_s41264-020-00082-w. Full description at Econpapers || Download paper | 18 |
| 2 | 2020 | Understanding the intention to use mobile banking by existing online banking customers: an empirical study. (2020). Singh, Sindhu ; Srivastava, R K. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:25:y:2020:i:3:d:10.1057_s41264-020-00074-w. Full description at Econpapers || Download paper | 13 |
| 3 | 2024 | Impact of financial literacy on financial well-being: a mediational role of financial self-efficacy. (2024). Lone, Umer Mushtaq ; Bhat, Suhail Ahmad. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:29:y:2024:i:1:d:10.1057_s41264-022-00183-8. Full description at Econpapers || Download paper | 12 |
| 4 | 2022 | Adoption of electronic banking services in India: an extension of UTAUT2 model. (2022). Choudhary, Vipin ; Chauhan, Vikas ; Yadav, Rambalak. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:27:y:2022:i:1:d:10.1057_s41264-021-00095-z. Full description at Econpapers || Download paper | 12 |
| 5 | 2021 | Continuance intention of baby boomer and X generation as new users of digital payment during COVID-19 pandemic using UTAUT2. (2021). Taufik, Nuryanti ; Rahmawati, Mira ; Eko, Faizal Haris ; Santosa, Allicia Deana. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:26:y:2021:i:4:d:10.1057_s41264-021-00104-1. Full description at Econpapers || Download paper | 11 |
| 6 | 2020 | What factors drive the adoption of digital banking? An empirical study from the perspective of Omani retail banking. (2020). Devesh, Sonal ; Ananda, S ; al Lawati, Anis Moosa. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:25:y:2020:i:1:d:10.1057_s41264-020-00072-y. Full description at Econpapers || Download paper | 9 |
| 7 | 2023 | Moderating and mediating effect of perceived experience on merchants behavioral intention to use mobile payments services. (2023). Singh, Nidhi ; Sinha, Neena. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:28:y:2023:i:3:d:10.1057_s41264-022-00163-y. Full description at Econpapers || Download paper | 9 |
| 8 | 2023 | Trust and digital privacy: willingness to disclose personal information to banking chatbot services. (2023). Johnson, Tamryn ; Poggenpoel, Sloane ; Marlie, Siddeeqah ; Lappeman, James. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:28:y:2023:i:2:d:10.1057_s41264-022-00154-z. Full description at Econpapers || Download paper | 9 |
| 9 | 2020 | Exploring customerâs mobile banking experiences and expectations among generations X, Y and Z. (2020). Samad, Sarminah ; Rehman, Mohsin Abdur ; Shams, Ghazal ; Oikarinen, Eeva-Liisa. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:25:y:2020:i:1:d:10.1057_s41264-020-00071-z. Full description at Econpapers || Download paper | 8 |
| 10 | 2023 | An integrated model predicting customersâ continuance behavioral intention and recommendations of users: a study on mobile payment in emerging markets. (2023). Srivastava, Shalini ; Singh, Nidhi. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:28:y:2023:i:2:d:10.1057_s41264-022-00147-y. Full description at Econpapers || Download paper | 7 |
| 11 | 2021 | Implications of the COVID-19 pandemic on market orientation in retail banking. (2021). Mero, Joel ; Karjaluoto, Heikki ; Haapio, Hannele ; Shaikh, Aijaz A. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:26:y:2021:i:4:d:10.1057_s41264-021-00099-9. Full description at Econpapers || Download paper | 7 |
| 12 | 2021 | Factors influencing individual in adopting eWallet. (2021). Nurhidayah, Norzaidah ; Arine, Munirah Ajeerah ; Anshari, Muhammad ; Alwee, Md Hasnol ; Aziyah, Hidayatul. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:26:y:2021:i:1:d:10.1057_s41264-020-00079-5. Full description at Econpapers || Download paper | 7 |
| 13 | 2023 | Understanding customersâ usage behavior towards online banking services: an integrated riskâbenefit framework. (2023). Kaur, Simarpreet ; Arora, Sangeeta. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:28:y:2023:i:1:d:10.1057_s41264-022-00140-5. Full description at Econpapers || Download paper | 7 |
| 14 | 2024 | Asymmetric and symmetric approaches to the extension of UTAUT2 in the M-payment adoption of Pakistani apps. (2024). Anwar, Waseem ; Umm-e-Habiba, ; Albashrawi, Mousa ; Abbasi, Ghazanfar Ali. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:29:y:2024:i:3:d:10.1057_s41264-024-00266-8. Full description at Econpapers || Download paper | 7 |
| 15 | 2023 | Negative emotions and consumer behavioural intention to adopt emerging e-banking technology. (2023). Ohman, Peter ; Abikari, Masoome ; Yazdanfar, Darush. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:28:y:2023:i:4:d:10.1057_s41264-022-00172-x. Full description at Econpapers || Download paper | 7 |
| 16 | 2023 | Why do people continue using mobile wallets? An empirical analysis amid COVID-19 pandemic. (2023). Sunny, Prajod ; George, Ajimon. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:28:y:2023:i:4:d:10.1057_s41264-022-00174-9. Full description at Econpapers || Download paper | 7 |
| 17 | 2023 | Customer acceptability towards AI-enabled digital banking: a PLS-SEM approach. (2023). Kumari, Vineeta ; Bharti, Swaraj S ; Sudha, Shwati ; Prasad, Kanika. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:28:y:2023:i:4:d:10.1057_s41264-023-00241-9. Full description at Econpapers || Download paper | 6 |
| 18 | 2023 | Utilization of artificial intelligence in the banking sector: a systematic literature review. (2023). Mark, Seung Hwan ; Fares, Omar H ; Butt, Irfan. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:28:y:2023:i:4:d:10.1057_s41264-022-00176-7. Full description at Econpapers || Download paper | 6 |
| 19 | 2024 | Quest for financial inclusion via digital financial services (Fintech) during COVID-19 pandemic: case study of women in Indonesia. (2024). Nathan, Robert Jeyakumar ; Wieriks, Martijn ; Fekete-Farkas, Maria ; Medina, Jennifer ; Setiawan, Budi ; Phan, Thich Dai. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:29:y:2024:i:2:d:10.1057_s41264-023-00217-9. Full description at Econpapers || Download paper | 6 |
| 20 | 2024 | Mobile banking: a bibliometric analysis. (2024). Tiwari, Sunil ; Kuruva, Mahendra Babu ; Kashyap, Monika ; Kohli, Kamlesh. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:29:y:2024:i:4:d:10.1057_s41264-024-00267-7. Full description at Econpapers || Download paper | 6 |
| 21 | 2024 | Understanding young consumersâ attitude formation for new-age fintech credit products: an SOR framework perspective. (2024). Dadra, Ritika ; Behera, Chandan Kumar. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:29:y:2024:i:3:d:10.1057_s41264-023-00247-3. Full description at Econpapers || Download paper | 5 |
| 22 | 2023 | What factors influence the usage of mobile banking among digital natives?. (2023). Hakimi, Tengku Ikmal ; Abdul, Nor Azah ; Jaafar, Johanna Abdullah. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:28:y:2023:i:4:d:10.1057_s41264-023-00212-0. Full description at Econpapers || Download paper | 5 |
| 23 | 2022 | The influence of marketing communications strategy on consumer purchasing behaviour in the financial services industry in an emerging economy. (2022). Mensah, Kobby ; Amenuvor, Fortune Edem. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:27:y:2022:i:3:d:10.1057_s41264-021-00121-0. Full description at Econpapers || Download paper | 5 |
| 24 | 2018 | The perils of overconfidence: Why many consumers fail to seek advice when they really should. (2018). Lewis, David R. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:23:y:2018:i:2:d:10.1057_s41264-018-0048-7. Full description at Econpapers || Download paper | 5 |
| 25 | 2020 | Elderly consumers and financial choices: A systematic review. (2020). Guido, Gianluigi ; Amatulli, Cesare ; Sestino, Andrea. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:25:y:2020:i:3:d:10.1057_s41264-020-00077-7. Full description at Econpapers || Download paper | 5 |
| 26 | 2020 | The impact of the magnitude of service failure and complaint handling on satisfaction and brand credibility in the banking industry. (2020). Samad, Sarminah ; Rather, Raouf Ahmad ; Rehman, Mohsin Abdur ; Shams, Ghazal. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:25:y:2020:i:1:d:10.1057_s41264-020-00070-0. Full description at Econpapers || Download paper | 5 |
| 27 | 2021 | Mediation between financial risk tolerance and equity ownership: assessing the role of financial knowledge underconfidence. (2021). Heo, Wookjae ; Lee, Jaemin ; Rabbani, Abed G. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:26:y:2021:i:3:d:10.1057_s41264-021-00088-y. Full description at Econpapers || Download paper | 5 |
| 28 | 2024 | Impact of financial literacy on savings behavior: the moderation role of risk aversion and financial confidence. (2024). Dalwai, Tamanna ; Ananda, S ; Kumar, Raghavendra Prasanna. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:29:y:2024:i:3:d:10.1057_s41264-023-00265-1. Full description at Econpapers || Download paper | 5 |
| 29 | 2024 | End-user perspectives on fintech services adoption in the Bangladesh insurance industry: the moderating role of trust. (2024). Nasir, Hussen ; A. B. M. Abdullah, ; Islam, Md Aminul ; Hassan, Md Sharif. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:29:y:2024:i:4:d:10.1057_s41264-024-00268-6. Full description at Econpapers || Download paper | 5 |
| 30 | 2023 | Factors influencing customer preference of cardless technology over the card for cash withdrawals: an extended technology acceptance model. (2023). Bolar, Kartikeya ; Nambiar, Bindu K. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:28:y:2023:i:1:d:10.1057_s41264-022-00139-y. Full description at Econpapers || Download paper | 5 |
| 31 | 2025 | User acceptance intention of mobile financial services: an application of gender moderating effect. (2025). Sumi, Razia Sultana ; Hoque, Imranul ; Ahmed, Mahjabeen. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:30:y:2025:i:1:d:10.1057_s41264-025-00300-3. Full description at Econpapers || Download paper | 5 |
| 32 | 2023 | Investorâs perceptions on artificial intelligence (AI) technology adoption in investment services in India. (2023). Manrai, Rishi ; Gupta, Kriti Priya. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:28:y:2023:i:1:d:10.1057_s41264-021-00134-9. Full description at Econpapers || Download paper | 5 |
| 33 | 2022 | Effects of risk tolerance, financial literacy, and financial status on retirement planning. (2022). Martin, William ; Park, Heejung. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:27:y:2022:i:3:d:10.1057_s41264-021-00123-y. Full description at Econpapers || Download paper | 5 |
| 34 | 2024 | Financial planning behaviour: a systematic literature review and new theory development. (2024). Lim, Weng Marc ; Yii, Kwang-Jing ; Khai, Kingsley Hung. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:29:y:2024:i:3:d:10.1057_s41264-023-00249-1. Full description at Econpapers || Download paper | 5 |
| 35 | 2024 | Examining consumersâ m-wallet service brand choice decisions at the post-adoption stage: an empirical investigation. (2024). Bhattacharya, Subhajit ; Bera, Sasadhar. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:29:y:2024:i:4:d:10.1057_s41264-024-00272-w. Full description at Econpapers || Download paper | 5 |
| 36 | 2019 | The role of cognitive style, gullibility, and demographics on the use of social media for financial decision making. (2019). Florendo, Jenna ; Estelami, Hooman. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:24:y:2019:i:1:d:10.1057_s41264-019-00064-7. Full description at Econpapers || Download paper | 4 |
| 37 | 2021 | Creating advocates: understanding the roles of CSR and firm innovativeness. (2021). Khan, Zia ; Ali, Syed Shujaat. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:26:y:2021:i:2:d:10.1057_s41264-020-00084-8. Full description at Econpapers || Download paper | 4 |
| 38 | 2024 | An integrated framework for mobile payment in Pakistan: drivers, barriers, and facilitators of usage behavior. (2024). Puah, Chin-Hong ; Raza, Syed Ali ; Ali, Muhammad ; Chaw, Lee Yen ; Hakim, Faiza. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:29:y:2024:i:2:d:10.1057_s41264-022-00199-0. Full description at Econpapers || Download paper | 4 |
| 39 | 2018 | Understanding credit card payment behavior among college students. (2018). Mims, Tina C ; Singh, Shweta ; Rylander, David H. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:23:y:2018:i:1:d:10.1057_s41264-018-0042-0. Full description at Econpapers || Download paper | 4 |
| 40 | 2017 | Trust in financial services: the influence of demographics and dispositional characteristics. (2017). S M A Moin, ; McKechnie, Sally ; Devlin, James F. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:22:y:2017:i:2:d:10.1057_s41264-017-0023-8. Full description at Econpapers || Download paper | 4 |
| 41 | 2024 | Influence of consumption values on adoption of cashless society in emerging economies: the mediating effect of cashless readiness. (2024). Fahim, Ather Yeasir ; Hasan, Shahedul ; Islam, Md Jahidul. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:29:y:2024:i:4:d:10.1057_s41264-024-00273-9. Full description at Econpapers || Download paper | 4 |
| 42 | 2021 | The role of financial literacy in describing the use of professional financial advisors before and during the COVID-19 pandemic. (2021). Heo, Wookjae ; Grable, John E ; Rabbani, Abed. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:26:y:2021:i:4:d:10.1057_s41264-021-00109-w. Full description at Econpapers || Download paper | 4 |
| 43 | 2023 | The transformative potential of banking service domains with the emergence of FinTechs. (2023). Hanafizadeh, Payam ; Amin, Mojdeh Gerami. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:28:y:2023:i:3:d:10.1057_s41264-022-00161-0. Full description at Econpapers || Download paper | 4 |
| 44 | 2023 | Enhancing customer satisfaction and experience in financial services: a survey of recent research in financial services journals. (2023). Gunawardane, Gamini. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:28:y:2023:i:2:d:10.1057_s41264-022-00148-x. Full description at Econpapers || Download paper | 4 |
| 45 | 2022 | Identifying potential millennial customers for financial institutions using SVM. (2022). Anand, Swati ; Mishra, Kushendra. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:27:y:2022:i:4:d:10.1057_s41264-021-00128-7. Full description at Econpapers || Download paper | 4 |
| 46 | 2022 | A partial least squares approach to digital finance adoption. (2022). Raman, T V ; Jain, Niyati. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:27:y:2022:i:4:d:10.1057_s41264-021-00127-8. Full description at Econpapers || Download paper | 4 |
| 47 | 2022 | Modeling the key factors influencing the adoption of mobile financial services: an interpretive structural modeling approach. (2022). Gupta, Shelly ; Dhingra, Sanjay. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:27:y:2022:i:2:d:10.1057_s41264-021-00101-4. Full description at Econpapers || Download paper | 4 |
| 48 | 2023 | The effect of cashless payments on the internet and mobile banking. (2023). Chong, Lee-Lee. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:28:y:2023:i:1:d:10.1057_s41264-022-00145-0. Full description at Econpapers || Download paper | 4 |
| 49 | 2024 | Psychological needs and financial well-being: the role of consumer spending self-control. (2024). du Plessis, Laureane ; van der Westhuizen, Liezl-Mari ; Jordaan, Yolanda. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:29:y:2024:i:4:d:10.1057_s41264-024-00270-y. Full description at Econpapers || Download paper | 4 |
| 50 | 2023 | Who uses mobile money, and what factors affect its adoption process? Evidence from smallholder households in Cote dâIvoire. (2023). Alinsato, Alastaire ; Armel, Gbetondji Melaine. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:28:y:2023:i:1:d:10.1057_s41264-022-00144-1. Full description at Econpapers || Download paper | 4 |
Citing documents used to
compute impact factor: 76
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| 2025 | Consumers attitudes and purchase intentions toward food ordering via online platforms. (2025). Jabbour Al Maalouf, Nada ; Sayegh, Elie ; Sarkis, Nada ; Makhoul, Wissam. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:82:y:2025:i:c:s0969698924004478. Full description at Econpapers || Download paper | |
| 2025 | Citizensâ preference for e-participatory governance. (2025). Karagozlu, Damla ; Kaya, Tuberk ; Oludu, Oluwafemi Victor. In: PLOS ONE. RePEc:plo:pone00:0306268. Full description at Econpapers || Download paper | |
| 2025 | Investigating brand loyalty in mobile payment apps: the impact of cognitive and app-level factors. (2025). Ananda, S ; Madathil, Johnson Clement ; Ashique, K A ; Thalhath, P. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:30:y:2025:i:3:d:10.1057_s41264-025-00311-0. Full description at Econpapers || Download paper | |
| 2025 | Healthcare influencer-follower relationships: The roles of truthful endorsement and endorsement overload. (2025). Padmavathy, Chandrasekaran ; Roy, Monica Priyadarshini. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:87:y:2025:i:c:s0969698925001274. Full description at Econpapers || Download paper | |
| 2025 | Mobile Money: An Innovative Solution to Reduce Householdsâ Vulnerability to Economic Shocks. (2025). Armel, Gbtondji Melaine. In: Journal of the Knowledge Economy. RePEc:spr:jknowl:v:16:y:2025:i:2:d:10.1007_s13132-024-02274-4. Full description at Econpapers || Download paper | |
| 2025 | Does mobile financial services adoption mitigate financial vulnerability of small enterprises?. (2025). Eriola, Akitola Jesse. In: Journal of Academic Finance. RePEc:jaf:journl:v:16:y:2025:i:1:n:888. Full description at Econpapers || Download paper | |
| 2025 | Electronic customer relationship management and reputation: drivers of customer satisfaction and loyalty in digital-only banking. (2025). Khobbakht, Farzaneh ; Ahmadi, Donya ; Haghighinasab, Manijeh. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:30:y:2025:i:1:d:10.1057_s41264-024-00297-1. Full description at Econpapers || Download paper | |
| 2025 | Influence of demographics on drivers of, and preference for, digital personal banking in South Africa. (2025). Ramsundra, Avikar ; Mason, Roger ; Dobbelstein, Thomas. In: International Journal of Research in Business and Social Science (2147-4478). RePEc:rbs:ijbrss:v:14:y:2025:i:2:p:173-204. Full description at Econpapers || Download paper | |
| 2025 | Unveiling the drivers of satisfaction in mobile trading: Contextual mining of retail investor experience through BERTopic and generative AI. (2025). Oh, Yun Kyung ; Kim, Jung-Min ; Yi, Jisu. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:82:y:2025:i:c:s096969892400362x. Full description at Econpapers || Download paper | |
| 2025 | Factors impeding buy now, pay later (BNPL) adoption in India: A mixed-method approach. (2025). Mukherjee, Shreya. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:87:y:2025:i:c:s096969892500181x. Full description at Econpapers || Download paper | |
| 2025 | Financial Literacy and the Sustainability of Small Firms: Fintech as a Mediator. (2025). Aggarwal, Renu ; Goyal, Manisha. In: Sustainable Development. RePEc:wly:sustdv:v:33:y:2025:i:6:p:8669-8681. Full description at Econpapers || Download paper | |
| 2025 | The role of artificial intelligence in mobile banking: decoding portuguese consumersâ perceptions and intentions to engage. (2025). Lopes, Joao M ; Massano-Cardoso, Ilda ; Pedrosa, Lara. In: Future Business Journal. RePEc:spr:futbus:v:11:y:2025:i:1:d:10.1186_s43093-025-00510-0. Full description at Econpapers || Download paper | |
| 2025 | Understanding pragmatic meanings of fintech among vulnerable consumers in Bangladesh for enhanced customer experience management. (2025). Uddin, Md Mohan ; Chowdhury, Abdul Hannan. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:30:y:2025:i:4:d:10.1057_s41264-025-00316-9. Full description at Econpapers || Download paper | |
| 2025 | Service Provider Migration and Bank Switching Behaviour: Factors Influencing Customer Retention in Harares Banking Sector. (2025). Garatsa, Cletos ; Mataruka, Leo ; Zishiri, Christopher. In: African Journal of Commercial Studies. RePEc:cwk:ajocsk:2025-19. Full description at Econpapers || Download paper | |
| 2025 | Technology Adoption Framework for Supreme Audit Institutions Within the Hybrid TAM and TOE Model. (2025). Ceki, Babalwa ; Moloi, Tankiso. In: JRFM. RePEc:gam:jjrfmx:v:18:y:2025:i:8:p:409-:d:1708377. Full description at Econpapers || Download paper | |
| 2025 | Leaders in the Digital Age: A Systematic Review of Robo-Advisors in Wealth Management. (2025). Srivastava, Tapsi ; Chawla, Kritika. In: International Journal of Research and Scientific Innovation. RePEc:bjc:journl:v:12:y:2025:i:10:p:603-620. Full description at Econpapers || Download paper | |
| 2025 | The boomerang effect of positive word-of-mouth: understanding switching intentions in the mobile payment market. (2025). Mombeuil, Claudel ; Pierre, Sadrac Jean. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:30:y:2025:i:2:d:10.1057_s41264-025-00308-9. Full description at Econpapers || Download paper | |
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| 2025 | Redefining Fintech adoption in emerging market: extending the ISSM model. (2025). Zh, Bakytgul ; Shaikh, Aijaz A ; Al-Okaily, Manaf ; Daribayeva, Meruyert ; Zhumadilova, Tolkyn B ; Doszhan, Raigul D. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:30:y:2025:i:3:d:10.1057_s41264-025-00312-z. Full description at Econpapers || Download paper | |
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| 2025 | Patterns of trust in financial services: critical factors and gender differences. (2025). Bachmann, Reinhard ; Sholevar, Maryam. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:30:y:2025:i:2:d:10.1057_s41264-025-00303-0. Full description at Econpapers || Download paper | |
| 2025 | An investigation into personal data sensitivity in the Internet of Everythingâinsights from China. (2025). Wang, Meng ; Chen, Changjie ; Qin, Yalin ; Li, Weidong. In: Palgrave Communications. RePEc:pal:palcom:v:12:y:2025:i:1:d:10.1057_s41599-025-04580-x. Full description at Econpapers || Download paper | |
| 2025 | Ethics in FinTech: a bibliometric analysis of research trends and key contributions. (2025). Shahzad, Muhammad Farrukh ; Dantas, Rui ; Asif, Muhammad ; Shahbaz, Muhammad ; Martins, Jos Moleiro. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:30:y:2025:i:3:d:10.1057_s41264-025-00315-w. Full description at Econpapers || Download paper | |
| 2025 | An empirical examination of the adoption of artificial intelligence in banking services: the case of Mongolia. (2025). Rahman, Mahfuzur ; Darkhijav, Bayanjargal ; Rentsen, Enkhbat ; Yondon, Chimedtsogzol ; Byambaa, Oyundari. In: Future Business Journal. RePEc:spr:futbus:v:11:y:2025:i:1:d:10.1186_s43093-025-00504-y. Full description at Econpapers || Download paper | |
| 2025 | Artificial Intelligence and Digital Financial Inclusion. (2025). Ozili, Peterson. In: MPRA Paper. RePEc:pra:mprapa:125033. Full description at Econpapers || Download paper | |
| 2025 | Stimulus-organism-response framework of decision-makers intention to adopt generative AI to replace entry-level jobs: The moderating impact of personality traits. (2025). Dalvi-Esfahani, Mohammad ; Barati-Ahmadabadi, Hajar ; Ramayah, T ; Turner, Jason J ; Iahad, Noorminshah A ; Azar, Nasrin. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:219:y:2025:i:c:s0040162525003221. Full description at Econpapers || Download paper | |
| 2025 | Building digital ecosystems from within: a case from life insurance. (2025). Oruganti, Vidya. In: Information Systems and e-Business Management. RePEc:spr:infsem:v:23:y:2025:i:4:d:10.1007_s10257-025-00710-9. Full description at Econpapers || Download paper | |
| 2025 | Why stay loyal? Exploring the role of consumption values, satisfaction, and alternative attractiveness in buy now pay later services. (2025). Rai, Alok Kumar ; Raj, Vijay Amrit. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:30:y:2025:i:2:d:10.1057_s41264-025-00305-y. Full description at Econpapers || Download paper | |
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| 2025 | Measuring scale for digital financial services, economic growth, performance, and environmental sustainability: evidence from EFA and CFA. (2025). Rahman, Md Mominur ; Sadik, Nafis. In: Quality & Quantity: International Journal of Methodology. RePEc:spr:qualqt:v:59:y:2025:i:2:d:10.1007_s11135-024-02037-y. Full description at Econpapers || Download paper | |
| 2025 | The role of sustainable financial behaviors, environmental influences, and personal factors in predicting timely mortgage payments: evidence from the great-recession. (2025). MacDonald, Maurice ; Kiss, Elizabeth D ; Preece, Gloria L. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:30:y:2025:i:1:d:10.1057_s41264-024-00295-3. Full description at Econpapers || Download paper | |
| 2025 | Assessing the challenges of digital transformation implementation in sustainable financial services using hybrid multi-criteria group decision-making framework. (2025). Moazzamigodarzi, Mahdieh ; Kumar, Pranesh ; Rahimi, Mohamadtaghi. In: Operational Research. RePEc:spr:operea:v:25:y:2025:i:3:d:10.1007_s12351-025-00946-w. Full description at Econpapers || Download paper | |
| 2025 | Perceived Risk & Intention to Invest Through Online Real Estate Sites. (2025). Tahir, Mumtaz ; Kainat, Zaheer ; Tayyba, Fatima ; Muhammad, Kamran ; Majed, Alharthi. In: Real Estate Management and Valuation. RePEc:vrs:remava:v:33:y:2025:i:2:p:55-68:n:1005. Full description at Econpapers || Download paper | |
| 2025 | Painless, careless: Will satisfaction toward QR code payment increase impulsive purchase?. (2025). Paramita, Widya ; Fania, Raihan Fara. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:30:y:2025:i:4:d:10.1057_s41264-025-00323-w. Full description at Econpapers || Download paper | |
| 2025 | From Responsivity to Retention: Unpacking the Role of Timely Engagement in Customer Loyalty. (2025). Ali, Norhidayah ; Bakar, Suhaida Abu ; Lestari, Rini. In: International Journal of Research and Innovation in Social Science. RePEc:bcp:journl:v:9:y:2025:issue-4:p:494-507. Full description at Econpapers || Download paper | |
| 2025 | Navigating tomorrowâs wallet: unveiling the distinctive financial journeys across generations. (2025). Meneses, Raquel ; Lima, Tssila ; Correia, Ricardo. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:30:y:2025:i:2:d:10.1057_s41264-025-00304-z. Full description at Econpapers || Download paper | |
| 2025 | Financial inclusion in banking: A literature review and future research directions. (2025). Ozili, Peterson K. In: MPRA Paper. RePEc:pra:mprapa:124259. Full description at Econpapers || Download paper | |
| 2025 | Factors influencing the intention to use the Nigerian central bank digital currency (E-Naira) among Nigerian retailers. (2025). Ibrahim, Adamu Abubakar ; Saleh, Abulfathi Ibrahim ; Ahmed, Mahfooz. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:30:y:2025:i:1:d:10.1057_s41264-024-00294-4. Full description at Econpapers || Download paper | |
| 2025 | Role of Digital Transformation in Closing the Financial Inclusion Disparities in West African Economic and Monetary Union and the Covidâ19 Effect. (2025). Sodokin, Koffi ; Djafon, Joseph Kokouvi. In: Journal of International Development. RePEc:wly:jintdv:v:37:y:2025:i:4:p:887-923. Full description at Econpapers || Download paper | |
| 2025 | Can digital inclusive finance narrow the internal and external wage gaps in enterprises?. (2025). Wu, Qingtian ; Jiang, Ruichen. In: International Review of Financial Analysis. RePEc:eee:finana:v:102:y:2025:i:c:s1057521925002273. Full description at Econpapers || Download paper | |
| 2025 | The Sacrifice Paradox: Women Entrepreneurs in Small Business. (2025). Hansaram, Simranpreet Kaur ; Fariza, Intan Izzatul ; Moksin, Hanifah. In: International Journal of Research and Innovation in Social Science. RePEc:bcp:journl:v:9:y:2025:i:11:p:6640-6658. Full description at Econpapers || Download paper | |
| 2025 | One card fits all? Exploring the incidence, intensity, and extent of credit card use in Canada (1999â2019). (2025). Picault, Julien ; Islam, Khan Jahirul. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:30:y:2025:i:1:d:10.1057_s41264-024-00298-0. Full description at Econpapers || Download paper | |
| 2025 | User-centric drivers of QR payment adoption in emerging economies: trust, quality, and social influence. (2025). Ma, Sokhom ; Ly, Romny. In: Future Business Journal. RePEc:spr:futbus:v:11:y:2025:i:1:d:10.1186_s43093-025-00681-w. Full description at Econpapers || Download paper | |
| 2025 | Bibliometric trends in SMEs financial literacy research from 2021 to 2024. (2025). Shravan, M ; Goli, Gurunadham ; Devender, K. In: Future Business Journal. RePEc:spr:futbus:v:11:y:2025:i:1:d:10.1186_s43093-025-00495-w. Full description at Econpapers || Download paper | |
| 2025 | Promoting common prosperity: How do digital capability and financial literacy matter?. (2025). Liu, Yuqi ; Deng, Qian ; Lyu, Jiayu. In: International Review of Financial Analysis. RePEc:eee:finana:v:97:y:2025:i:c:s1057521924007117. Full description at Econpapers || Download paper | |
| 2025 | Impact of digital financial literacy on financial well-being: moderating role of gender and religiosity. (2025). Darzi, Mushtaq Ahmad ; Ul, Peerzada Shams ; Bhat, Suhail Ahmad ; Lone, Umer Mushtaq. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:30:y:2025:i:2:d:10.1057_s41264-025-00309-8. Full description at Econpapers || Download paper | |
| 2025 | Financial capability and financial well-being among small business owners: Does grit moderate the association?. (2025). Gupta, Shivani ; Hooda, Piyush ; Singla, Anju. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:30:y:2025:i:3:d:10.1057_s41264-025-00310-1. Full description at Econpapers || Download paper | |
| 2025 | Examining the financial well-being in challenging economic conditions: structural equation modeling evidence from Türkiye. (2025). Grsakal, Sevda ; Barca, Onur ; Arli, Nuran Bayram ; Dev, Mine Aydemir. In: Future Business Journal. RePEc:spr:futbus:v:11:y:2025:i:1:d:10.1186_s43093-025-00676-7. Full description at Econpapers || Download paper | |
| 2025 | The influence of internet-based financial innovations on the supply chain performance of halal SMEs. (2025). Bahari, Siti Suryati ; Che, Nor Azizan ; Salleh, Hamzah Mohd ; Jaiyeoba, Haruna Babatunde. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:30:y:2025:i:3:d:10.1057_s41264-025-00313-y. Full description at Econpapers || Download paper | |
| 2025 | Unraveling the Profitability Puzzle: A Comprehensive Analysis of Banks IT Adoption in Southeast and Central Europe. (2025). Mehmeti, Milaim ; Sadikaj, Bese ; Durguti, Esat A ; Avdullahi, Ajtene. In: Economic Studies journal. RePEc:bas:econst:y:2025:i:4:p:19-35. Full description at Econpapers || Download paper | |
| 2025 | The Contribution of Reward Systems in the Work Context: A Systematic Review of the Literature and Directions for Future Research. (2025). Ribeiro, Clia ; Margaa, Clara ; Snchez, Jos Carlos ; Figueiredo, Elisabeth. In: Journal of the Knowledge Economy. RePEc:spr:jknowl:v:16:y:2025:i:5:d:10.1007_s13132-024-02492-w. Full description at Econpapers || Download paper | |
| 2025 | FinTech literature reviews: A hybrid approach. (2025). Pandey, Dharen. In: Finance Research Letters. RePEc:eee:finlet:v:79:y:2025:i:c:s1544612325005124. Full description at Econpapers || Download paper | |
| 2025 | Competition or cooperation? Disentangling the Bank-FinTech interaction through a hybrid literature review. (2025). Santulli, Rosalia ; Querci, Francesca ; Costa, Davide. In: Research in International Business and Finance. RePEc:eee:riibaf:v:78:y:2025:i:c:s0275531925002491. Full description at Econpapers || Download paper | |
| 2025 | The role of gamification experience in shaping continuous usage and word-of-mouth intentions: evidence from e-wallet services in Vietnam. (2025). Phung, Thanh-Binh ; Vo, Phuc-Thien. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:30:y:2025:i:4:d:10.1057_s41264-025-00324-9. Full description at Econpapers || Download paper | |
| 2025 | Mobile Financial Service Adoption Among Elderly Consumers: The Roles of Technology Anxiety, Familiarity, and Age. (2025). Ko, Daekyun ; Han, Jihyung. In: FinTech. RePEc:gam:jfinte:v:4:y:2025:i:3:p:36-:d:1712374. Full description at Econpapers || Download paper | |
| 2025 | Big Data Cooperative Assets for Sustainability: Aligning User Revenue Preferences with Sustainable Goals. (2025). , Patrick ; Bo, Xuze ; Zhang, YI. In: Sustainability. RePEc:gam:jsusta:v:17:y:2025:i:18:p:8403-:d:1753171. Full description at Econpapers || Download paper | |
| 2025 | The impact of AR app characteristics on telepresence, customer experience, and continued app usage intention: The moderating effect of consumer innovativeness. (2025). Wang, Qin ; Yi, Ho-Taek ; Song, Jiaman. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:87:y:2025:i:c:s096969892500164x. Full description at Econpapers || Download paper | |
| 2025 | Cancer diagnosis and business investment. (2025). Shen, Chan ; Lei, Shan. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:30:y:2025:i:1:d:10.1057_s41264-025-00302-1. Full description at Econpapers || Download paper | |
| 2025 | Stock market performance of Brazilian healthcare companies during the COVID-19 pandemic: a sectoral analysis. (2025). Perroni, Marcos Gonalves ; Senff, Carlos Otavio ; Cassol, Alessandra ; Silva, Wesley Vieira ; Schifler, Mauricio ; Su, Zhaohui ; Veiga, Claudimar Pereira. In: Future Business Journal. RePEc:spr:futbus:v:11:y:2025:i:1:d:10.1186_s43093-025-00527-5. Full description at Econpapers || Download paper | |
| 2025 | MSME/SME Financial Literacy: A Systematic Literature Review and Bibliometric Analysis. (2025). Kv, Sriram ; Is, Rekha ; Hungund, Sumukh. In: Journal of the Knowledge Economy. RePEc:spr:jknowl:v:16:y:2025:i:4:d:10.1007_s13132-024-02472-0. Full description at Econpapers || Download paper | |
| 2025 | Personal Financial Planning Theories: A Scoping Review. (2025). Sarah, Asebedo. In: Financial Planning Research Journal. RePEc:vrs:finprj:v:11:y:2025:i:1:p:28:n:1001. Full description at Econpapers || Download paper | |
| 2025 | Effects of credit score literacy and psychological traits on borrowing behavior: evidence from India using PLS-SEM. (2025). Altaf, Zaid ; Shah, Farooq. In: Future Business Journal. RePEc:spr:futbus:v:11:y:2025:i:1:d:10.1186_s43093-025-00601-y. Full description at Econpapers || Download paper | |
| 2025 | The impact of behavioral biases on financial satisfaction: the mediating role of investment decisions. (2025). Kaur, Manpreet ; Jain, Jinesh ; Kumar, Rajesh ; Sharma, Vishal. In: International Review of Economics. RePEc:spr:inrvec:v:72:y:2025:i:2:d:10.1007_s12232-025-00502-0. Full description at Econpapers || Download paper | |
| 2025 | Press to pay: The power of biometrics in financial transactions investigated by PLS-SEM, fsQCA, and NCA. (2025). Wagner, Ralf ; Abbasi, Ghazanfar Ali ; Libana-Cabanillas, Francisco ; Higueras-Castillo, Elena. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:221:y:2025:i:c:s0040162525003968. Full description at Econpapers || Download paper | |
| 2025 | Adoption of Blockchain E-Voting Service: Digital Literacy as a Mediating Mechanism. (2025). Rehman, Umair ; Albashrawi, Mousa ; Li, Lin ; Abbasi, Amir Zaib. In: Information Systems Frontiers. RePEc:spr:infosf:v:27:y:2025:i:4:d:10.1007_s10796-024-10532-8. Full description at Econpapers || Download paper | |
| 2025 | Perceived usefulness, ease of use, risk, and trust: Explaining BNPL user recommendation intention through behavioural models. (2025). Magorzata, Solarz ; Pawe, Niedzika ; Jakub, Kubiczek ; Ukasz, Gbski ; Mateusz, Folwarski ; Ewa, Cichowicz ; Krzysztof, Waliszewski. In: Economics and Business Review. RePEc:vrs:ecobur:v:11:y:2025:i:4:p:85-110:n:1006. Full description at Econpapers || Download paper | |
| 2025 | Uncovering the factors of financial well-being: the role of self-control, self-efficacy, and financial hardship. (2025). Rambaud, Salvador Cruz ; Hernandez-Perez, Jorge. In: Future Business Journal. RePEc:spr:futbus:v:11:y:2025:i:1:d:10.1186_s43093-025-00498-7. Full description at Econpapers || Download paper | |
| 2025 | Bridging the financial divide: analyzing the cost of financial inclusion. (2025). Umukoro, Omonigho S ; Soetan, Taiwo O. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:30:y:2025:i:3:d:10.1057_s41264-025-00317-8. Full description at Econpapers || Download paper | |
| 2025 | Are Agency Managers Driving Waqf-Takaful Death Compensation Product Success?. (2025). Ismail, Sukriah ; Bakar, Marina Abu ; Hussain, Hanizan Shaker ; Anuar, Mohamad Saufee ; Noor, Afiffudin Mohammed ; Ali, Md Nasri. In: Business and Economic Research. RePEc:mth:ber888:v:15:y:2025:i:2:p:40-61. Full description at Econpapers || Download paper | |
| 2025 | Exploring Antecedents of Rural Usersâ Continuance of Use Intention Toward Mobile Financial Services in Bangladesh: Deployment of Expectation Confirmation Model. (2025). Kabiraj, Sajal ; Rizvee, Md Benzeer ; Alam, Md Nur. In: JRFM. RePEc:gam:jjrfmx:v:18:y:2025:i:5:p:236-:d:1644183. Full description at Econpapers || Download paper | |
| 2025 | AI in Banking: What Drives Generation Z to Adopt AI-Enabled Voice Assistants in Saudi Arabia?. (2025). Alkadi, Rotana S ; Abed, Salma S. In: IJFS. RePEc:gam:jijfss:v:13:y:2025:i:1:p:36-:d:1604355. Full description at Econpapers || Download paper | |
| 2025 | Navigating the intersection of competition and performance in the banking sector: A hybrid review. (2025). Malik, Sikandar Hayyat ; Saba, Irum. In: Research in International Business and Finance. RePEc:eee:riibaf:v:76:y:2025:i:c:s0275531925000960. Full description at Econpapers || Download paper | |
| 2025 | Exploring the Impact of Leadership Style and Organizational Culture on Employee Performance in Malaysian SMES. (2025). Samat, Muhammad Faizal. In: GATR Journals. RePEc:gtr:gatrjs:gjbssr662. Full description at Econpapers || Download paper |
Recent citations
Recent citations received in 2025
| Year | Citing document | |
|---|---|---|
| 2025 | Investigating Antecedents of Intention to Use Green Agri-Food Delivery Apps: Merging TPB with Trust and Electronic Word of Mouth. (2025). Mouloudj, Smail ; Asanza, Dachel Martnez ; Vu, LE ; Evans, Marian A ; Njoku, Anuli ; Bouarar, Ahmed Chemseddine ; Aprile, Maria Carmela. In: Sustainability. RePEc:gam:jsusta:v:17:y:2025:i:8:p:3717-:d:1638421. Full description at Econpapers || Download paper | |
| 2025 | The boomerang effect of positive word-of-mouth: understanding switching intentions in the mobile payment market. (2025). Mombeuil, Claudel ; Pierre, Sadrac Jean. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:30:y:2025:i:2:d:10.1057_s41264-025-00308-9. Full description at Econpapers || Download paper | |
| 2025 | Investigating brand loyalty in mobile payment apps: the impact of cognitive and app-level factors. (2025). Ananda, S ; Madathil, Johnson Clement ; Ashique, K A ; Thalhath, P. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:30:y:2025:i:3:d:10.1057_s41264-025-00311-0. Full description at Econpapers || Download paper | |
| 2025 | Redefining Fintech adoption in emerging market: extending the ISSM model. (2025). Zh, Bakytgul ; Shaikh, Aijaz A ; Al-Okaily, Manaf ; Daribayeva, Meruyert ; Zhumadilova, Tolkyn B ; Doszhan, Raigul D. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:30:y:2025:i:3:d:10.1057_s41264-025-00312-z. Full description at Econpapers || Download paper | |
| 2025 | Bridging the financial divide: analyzing the cost of financial inclusion. (2025). Umukoro, Omonigho S ; Soetan, Taiwo O. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:30:y:2025:i:3:d:10.1057_s41264-025-00317-8. Full description at Econpapers || Download paper | |
| 2025 | Understanding pragmatic meanings of fintech among vulnerable consumers in Bangladesh for enhanced customer experience management. (2025). Uddin, Md Mohan ; Chowdhury, Abdul Hannan. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:30:y:2025:i:4:d:10.1057_s41264-025-00316-9. Full description at Econpapers || Download paper | |
| 2025 | Factors and patterns in mobile banking and payment services use in the United States. (2025). Mehta, Raj Chirag ; Viitasalo, Katri ; Sinha, Gaurav R ; Kaittila, Anniina. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:30:y:2025:i:4:d:10.1057_s41264-025-00319-6. Full description at Econpapers || Download paper |
Recent citations received in 2024
| Year | Citing document | |
|---|---|---|
| 2024 | Modeling the Socio-Economic Factors Affecting Islamic Insurance Adoption: A Structural Equation Modeling Analysis. (2024). Ennassiri, Meryem ; Zhar, Imane ; Lebdaoui, Hind ; Jannah, Hanane ; Yunsi, Ghita ; Ghamas, Ayoub ; Chetioui, Youssef ; el Bouchikhi, Yassine. In: International Journal of Economics and Financial Issues. RePEc:eco:journ1:2024-03-13. Full description at Econpapers || Download paper | |
| 2024 | Financial literacy and investment behavior of individuals in Pakistan: Evidence from an Environment prone to religious sentiment. (2024). Memon, Farzana Akmal ; Uddin, Md Hamid ; Shah, Sobia Shafaq ; Qureshi, Fiza. In: Journal of Behavioral and Experimental Finance. RePEc:eee:beexfi:v:44:y:2024:i:c:s2214635024000893. Full description at Econpapers || Download paper | |
| 2024 | Cognitive, affective, and normative factors affecting digital insurance adoption among persons with disabilities: A two-stage SEM-ANN analysis. (2024). Pandey, Dharen ; Hassen, Majdi ; Sahu, Ganesh P ; Gupta, Somya. In: Global Finance Journal. RePEc:eee:glofin:v:63:y:2024:i:c:s1044028324001200. Full description at Econpapers || Download paper | |
| 2024 | Exploring resistance barriers in travelers word of mouth for mobile payment systems: Mediating effects of trust and usage intention. (2024). Hameed, Irfan ; Akram, Umair ; Arain, Ghulam Ali ; Eid, Riyad. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:209:y:2024:i:c:s0040162524005699. Full description at Econpapers || Download paper | |
| 2024 | Effects of Financial Literacy and Financial Behavior on Financial Well-Being: Meta-Analytical Review of Experimental Studies. (2024). Suwanwong, Charin ; Daovisan, Hanvedes ; Choowan, Phaktada. In: IJFS. RePEc:gam:jijfss:v:13:y:2024:i:1:p:1-:d:1554285. Full description at Econpapers || Download paper | |
| 2024 | Financial Literacy: A Case Study for Portugal. (2024). Almeida, Luis ; Chanoca, Joo ; Tavares, Fernando. In: JRFM. RePEc:gam:jjrfmx:v:17:y:2024:i:5:p:215-:d:1398217. Full description at Econpapers || Download paper | |
| 2024 | Ownership of Cash Value Life Insurance among Rural Households: Utilization of Machine Learning Algorithms to Find Predictors. (2024). Heo, Wookjae ; Grable, John ; Park, Hye Jun ; Kwak, Eun Jin. In: Mathematics. RePEc:gam:jmathe:v:12:y:2024:i:16:p:2467-:d:1453504. Full description at Econpapers || Download paper | |
| 2024 | Digital Marketing in Emerging Economies: A Comparative Study of Consumer Engagement Strategies in Nigeria and South Africa. (2024). Eze, Miracle. In: International Journal of Marketing Studies. RePEc:ibn:ijmsjn:v:16:y:2024:i:2:p:65. Full description at Econpapers || Download paper | |
| 2024 | The transformative service performance of InsurTech companies: using PLS-SEM and IPMA approach for examining the purchase behavior of InsurTech customers. (2024). Agarwal, Richa ; Bharti, Kajul ; Satsangi, Akshay Kumar. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:29:y:2024:i:4:d:10.1057_s41264-024-00275-7. Full description at Econpapers || Download paper | |
| 2024 | Exploring the symmetric and asymmetric effects of mobile wallet service experience on brand loyalty in India: evidence from SEM and fsQCA. (2024). Kapoor, Ashwarya ; Sindwani, Rajiv ; Goel, Manisha. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:29:y:2024:i:4:d:10.1057_s41264-024-00280-w. Full description at Econpapers || Download paper | |
| 2024 | Pay-per-click (PPC) advertising and continuous banking service intentions. (2024). Herjanto, Halimin ; Amin, Muslim ; Rezaei, Sajad. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:29:y:2024:i:4:d:10.1057_s41264-024-00282-8. Full description at Econpapers || Download paper | |
| 2024 | The relationship between SME financial sustainability and ownersâ¬â¢ financial well-being in South Africa. (2024). Msomi, Thabiso ; Aliamutu, Kansilembo. In: International Journal of Research in Business and Social Science (2147-4478). RePEc:rbs:ijbrss:v:13:y:2024:i:5:p:579-587. Full description at Econpapers || Download paper | |
| 2024 | Digital Financial Literacy and Perceived Financial Well-Being Among Indian Adolescents and Young Adults: The Importance of Financial Capability and Resilience. (2024). Kumar, Hitesh C ; Sandhu, Supreet. In: The Review of Finance and Banking. RePEc:rfb:journl:v:16:y:2024:i:2:p:231-247. Full description at Econpapers || Download paper | |
| 2024 | Risk Perception-Perceived Investor Performance Nexus: Evaluating the Mediating Effects of Heuristics and Prospects With Gender as a Moderator. (2024). Pillai, Rekha ; Kumar, Parul ; Tabash, Mosab I ; Islam, Md Aminul. In: SAGE Open. RePEc:sae:sagope:v:14:y:2024:i:2:p:21582440241256444. Full description at Econpapers || Download paper | |
| 2024 | Measuring Islamic Financial Literacy. (2024). Amani, Hamdan Alghamdi ; Sue, Mcgregor. In: Financial Planning Research Journal. RePEc:vrs:finprj:v:10:y:2024:i:1:p:19:n:1003. Full description at Econpapers || Download paper |
Recent citations received in 2023
| Year | Citing document | |
|---|---|---|
| 2023 | The influence of CSR performance, brand identification and customer satisfaction in developing customer engagement and loyalty. (2023). Badawi, Badawi. In: International Journal of Business Ecosystem & Strategy (2687-2293). RePEc:adi:ijbess:v:5:y:2023:i:4:p:21-31. Full description at Econpapers || Download paper | |
| 2023 | Can AI chatbots help retain customers? An integrative perspective using affordance theory and service-domain logic. (2023). Chiang, Yu-Hung ; Fang, Yu-Hui ; Li, Chia-Ying. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:197:y:2023:i:c:s0040162523006066. Full description at Econpapers || Download paper | |
| 2023 | Customer Experience in Open Banking and How It Affects Loyalty Intention: A Study from Saudi Arabia. (2023). Mutambik, Ibrahim. In: Sustainability. RePEc:gam:jsusta:v:15:y:2023:i:14:p:10867-:d:1191542. Full description at Econpapers || Download paper | |
| 2023 | Does Entrepreneurial Financial Support Guarantee New Venturesâ Performance via Competitive Advantage and Innovation? Empirical Answers from Ho Chi Minh City Region, Vietnam. (2023). Thai, Quoc Hoang ; Mai, Khuong Ngoc. In: Sustainability. RePEc:gam:jsusta:v:15:y:2023:i:21:p:15519-:d:1272287. Full description at Econpapers || Download paper | |
| 2023 | Customer acceptability towards AI-enabled digital banking: a PLS-SEM approach. (2023). Kumari, Vineeta ; Bharti, Swaraj S ; Sudha, Shwati ; Prasad, Kanika. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:28:y:2023:i:4:d:10.1057_s41264-023-00241-9. Full description at Econpapers || Download paper | |
| 2023 | Disruptions, innovations and transformations in the global financial services market: the impacts of emerging cybersecurity, geopolitical and sustainability risks. (2023). Onyia, Okey Peter ; Tuyon, Jasman. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:28:y:2023:i:4:d:10.1057_s41264-023-00260-6. Full description at Econpapers || Download paper |
Recent citations received in 2022
| Year | Citing document | |
|---|---|---|
| 2022 | Digital Finance and Green Development: Characteristics, Mechanisms, and Empirical Evidences. (2022). Zhuang, Rulong ; Zhi, Menglu ; Mi, Kena ; Zhang, Chaoyang. In: IJERPH. RePEc:gam:jijerp:v:19:y:2022:i:24:p:16940-:d:1005792. Full description at Econpapers || Download paper | |
| 2022 | Recommend or Not: Is Generation the Key? A Perspective from the SOR Paradigm for Online Stores in Colombia. (2022). Pea-Garcia, Nathalie ; van der Woude, David ; Rodriguez-Orejuela, Augusto. In: Sustainability. RePEc:gam:jsusta:v:14:y:2022:i:23:p:16104-:d:991212. Full description at Econpapers || Download paper | |
| 2022 | How Do Mobile Wallets Improve Sustainability in Payment Services? A Comprehensive Literature Review. (2022). Kalender, Zeynep Tue ; Vayvay, Ozalp ; Hopali, Egemen ; Turhan, Deniz ; Aysuna, Ceyda. In: Sustainability. RePEc:gam:jsusta:v:14:y:2022:i:24:p:16541-:d:999000. Full description at Econpapers || Download paper |
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