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Citation Profile [Updated: 2026-07-12 11:58:33]
5 Years H Index
12
Impact Factor (IF)
0.15
5 Years IF
0.15
Data available in this report

[Raw data] [50 most cited papers] [50 most relevant papers] [cites used to compute IF] [Recent citations ][Frequent citing series ] [more data in EconPapers] [trace new citations] [Missing citations? Add them now] [Incorrect content? Let us know]

Main indicators
Raw Data

 

IF AIF CIF IF5 DOC CDO CIT NCI CCU D2Y C2Y D5Y C5Y SC %SC CiY II AII
2016 0 0.49 0 0 14 14 26 0 0 0 0 0 0.2
2017 0.14 0.51 0.14 0.14 15 29 49 4 4 14 2 14 2 3 75 2 0.13 0.2
2018 0.17 0.52 0.17 0.17 18 47 42 8 12 29 5 29 5 5 62.5 1 0.06 0.22
2019 0.27 0.53 0.36 0.28 22 69 244 25 37 33 9 47 13 14 56 8 0.36 0.21
2020 0.55 0.63 0.34 0.38 26 95 139 32 69 40 22 69 26 12 37.5 1 0.04 0.3
2021 0.83 0.72 0.56 0.58 30 125 79 70 139 48 40 95 55 26 37.1 4 0.13 0.26
2022 0.66 0.71 0.7 0.76 33 158 118 111 250 56 37 111 84 31 27.9 4 0.12 0.21
2023 0.54 0.66 0.75 0.74 60 218 70 162 413 63 34 129 96 80 49.4 6 0.1 0.19
2024 0.66 0.71 0.78 0.81 74 292 91 227 640 93 61 171 139 100 44.1 19 0.26 0.21
2025 0.65 0.94 0.81 0.7 75 367 13 298 938 134 87 223 157 116 38.9 16 0.21 0.27
2026 0.15 0.18 0.15 20 387 0 69 1007 149 23 272 42 4 5.8 0
IF: Two years Impact Factor: C2Y / D2Y
AIF: Average Impact Factor for all series in RePEc in year y
CIF: Cumulative impact factor
IF5: Five years Impact Factor: C5Y / D5Y
DOC: Number of documents published in year y
CDO: Cumulative number of documents published until year y
CIT: Number of citations to papers published in year y
NCI: Number of citations in year y
CCU: Cumulative number of citations to papers published until year y
D2Y: Number of articles published in y-1 plus y-2
C2Y: Cites in y to articles published in y-1 plus y-2
D5Y: Number of articles published in y-1 until y-5
C5Y: Cites in y to articles published in y-1 until y-5
SC: selft citations in y to articles published in y-1 plus y-2
%SC: Percentage of selft citations in y to articles published in y-1 plus y-2
CiY: Cites in year y to documents published in year y
II: Immediacy Index: CiY / Documents.
AII: Average Immediacy Index for series in RePEc in year y
50 most cited documents in this series
#YearTitleCited
12019Partial least squares structural equation modeling using SmartPLS: a software review. (2019). Sarstedt, Marko ; Cheah, Jun-Hwa. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:7:y:2019:i:3:d:10.1057_s41270-019-00058-3.

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151
22020Why and how to merge Scopus and Web of Science during bibliometric analysis: the case of sales force literature from 1912 to 2019. (2020). Echchakoui, Said. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:8:y:2020:i:3:d:10.1057_s41270-020-00081-9.

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50
32019The state of marketing analytics in research and practice. (2019). Bendixen, Michael ; Petrescu, Maria ; Iacobucci, Dawn ; Krishen, Anjala. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:7:y:2019:i:3:d:10.1057_s41270-019-00059-2.

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38
42022A user-friendly method to merge Scopus and Web of Science data during bibliometric analysis. (2022). Kargina, Mariya ; Caputo, Andrea. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:10:y:2022:i:1:d:10.1057_s41270-021-00142-7.

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29
52020Cutoff criteria for overall model fit indexes in generalized structured component analysis. (2020). Sarstedt, Marko ; Hwang, Heungsun ; Cho, Gyeongcheol ; Ringle, Christian M. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:8:y:2020:i:4:d:10.1057_s41270-020-00089-1.

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28
62024Advanced marketing analytics using partial least squares structural equation modeling (PLS-SEM). (2024). Liu, Yide ; Sarstedt, Marko. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:12:y:2024:i:1:d:10.1057_s41270-023-00279-7.

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27
72021BERT: a sentiment analysis odyssey. (2021). Alaparthi, Shivaji ; Mishra, Manit. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:9:y:2021:i:2:d:10.1057_s41270-021-00109-8.

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17
82024Reviewing the SmartPLS 4 software: the latest features and enhancements. (2024). Cheah, Jun-Hwa ; Magno, Francesca ; Cassia, Fabio. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:12:y:2024:i:1:d:10.1057_s41270-023-00266-y.

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16
92022What’s important for relationship management? The mediating roles of relational trust and satisfaction for loyalty of cooperative banks’ customers. (2022). Damberg, Svenja ; Schwaiger, Manfred ; Ringle, Christian M. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:10:y:2022:i:1:d:10.1057_s41270-021-00147-2.

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15
102020The impact of mobile customer relationship management (mCRM) on sales collaboration and sales performance. (2020). Boyer, Stefanie ; Rodriguez, Michael. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:8:y:2020:i:3:d:10.1057_s41270-020-00087-3.

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14
112019The communication role of social media in social marketing: a study of the community sustainability knowledge dissemination on LinkedIn and Twitter. (2019). Tian, Wen ; Heldsinger, Natalie ; Huang, Lei ; Clarke, Amelia. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:7:y:2019:i:2:d:10.1057_s41270-019-00053-8.

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13
122023A decade of marketing analytics and more to come: JMA insights. (2023). Petrescu, Maria ; Krishen, Anjala S. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:11:y:2023:i:2:d:10.1057_s41270-023-00226-6.

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13
132019A systematic literature review of big data adoption in internationalization. (2019). Menvielle, William ; le Dinh, Thang ; Khoa, Nguyen Anh. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:7:y:2019:i:3:d:10.1057_s41270-019-00054-7.

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12
142022Avoiding digital marketing analytics myopia: revisiting the customer decision journey as a strategic marketing framework. (2022). Villegas, Salvador G ; Vollrath, Matthew D. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:10:y:2022:i:2:d:10.1057_s41270-020-00098-0.

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11
152019Defining and measuring social customer-relationship management (CRM) capabilities. (2019). Wang, Zhan ; Kim, Hyun Gon. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:7:y:2019:i:1:d:10.1057_s41270-018-0044-8.

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11
162017Marketing analytics: from practice to academia. (2017). Petrescu, Maria ; Krishen, Anjala S. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:5:y:2017:i:2:d:10.1057_s41270-017-0019-1.

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11
172022The influence of social media eWOM information on purchase intention. (2022). Woon, Steve ; Leong, Choi-Meng ; Loi, Alexa Min-Wei. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:10:y:2022:i:2:d:10.1057_s41270-021-00132-9.

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10
182017The world of analytics: interdisciplinary, inclusive, insightful, and influential. (2017). Petrescu, Maria ; Krishen, Anjala S. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:5:y:2017:i:1:d:10.1057_s41270-017-0016-4.

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10
192020Consumer sentiments toward brands: the interaction effect between brand personality and sentiments on electronic word of mouth. (2020). Madero, Sergio ; Guerra, Eva ; Gonzalez, Beatriz ; Lopez, Alberto. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:8:y:2020:i:4:d:10.1057_s41270-020-00085-5.

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10
202024Combined importance–performance map analysis (cIPMA) in partial least squares structural equation modeling (PLS–SEM): a SmartPLS 4 tutorial. (2024). Ringle, Christian M ; Hauff, Sven ; Richter, Nicole F ; Sarstedt, Marko. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:12:y:2024:i:4:d:10.1057_s41270-024-00325-y.

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9
212021Influence of interpersonal competence on behavioral intention in social commerce through customer-perceived value. (2021). Hsiao, Ming-Hsiung. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:9:y:2021:i:1:d:10.1057_s41270-020-00093-5.

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9
222017Imbalanced customer classification for bank direct marketing. (2017). Daskalaki, Sophia ; Marinakos, Georgios. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:5:y:2017:i:1:d:10.1057_s41270-017-0013-7.

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9
232020Mediating effect of reasons on the relationship between altruism and green hotel patronage intention. (2020). Aziz, Norzalita Abd ; Tan, Lingling ; Ngah, Abdul Hafaz. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:8:y:2020:i:1:d:10.1057_s41270-020-00067-7.

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9
242022Artificial intelligence in marketing: a network analysis and future agenda. (2022). Korelo, Jose Carlos ; Alves, Helison Bertoli ; Schiessl, Djonata. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:10:y:2022:i:3:d:10.1057_s41270-021-00143-6.

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9
252022Digitalization and its impact on contemporary marketing strategies and practices. (2022). Cham, Tat-Huei ; Memon, Mumtaz Ali ; Fam, Kim-Shyan ; Cheah, Jun-Hwa ; Laszlo, Jozsa. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:10:y:2022:i:2:d:10.1057_s41270-022-00167-6.

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9
262021Understanding changes in a brand’s core positioning and customer engagement: a sentiment analysis of a brand-owned Facebook site. (2021). Xu, Zhenning ; Tajdini, Saeed ; Vail, Colin ; Kohli, Amarpreet S. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:9:y:2021:i:1:d:10.1057_s41270-020-00099-z.

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8
272022Reshaping the bank experience for GEN Z in France. (2022). Barreto, Tais ; Kaabachi, Souheila ; ben Mrad, Selima. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:10:y:2022:i:3:d:10.1057_s41270-022-00173-8.

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7
282021Image-mining: exploring the impact of video content on the success of crowdfunding. (2021). Ma, Zecong ; Palacios, Sergio. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:9:y:2021:i:4:d:10.1057_s41270-021-00133-8.

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7
292019Review of a proposed methodology for bibliometric and visualization analyses for organizations: application to the collaboration economy. (2019). Leblanc-Proulx, Sebastien ; Ertz, Myriam. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:7:y:2019:i:2:d:10.1057_s41270-019-00052-9.

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7
302017Moderating effect of price perception on factors affecting attitude towards online shopping. (2017). Sarkar, Subhro ; Khare, Arpita. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:5:y:2017:i:2:d:10.1057_s41270-017-0018-2.

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7
31Why and how to merge Scopus and Web of Science during bibliometric analysis: the case of sales force literature from 1912 to 2019. (). Echchakoui, Said. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v::y::i::d:10.1057_s41270-020-00081-9.

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6
322024Understanding travel apps usage intention: findings from PLS and NCA. (2024). Singh, Rahul Pratap ; Tiwari, Pinaz ; Koay, Kian Yeik. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:12:y:2024:i:1:d:10.1057_s41270-023-00258-y.

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6
332022Investigating the impact of psychological customer engagement on customer engagement behaviors: the moderating role of customer commitment. (2022). Bozkurt, Siddik ; Gligor, Nichole. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:10:y:2022:i:4:d:10.1057_s41270-021-00146-3.

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6
342025Covariance-based structural equation modeling (CB-SEM): a SmartPLS 4 software tutorial. (2025). Hair, Joseph F ; Becker, Jan-Michael ; Ringle, Christian M ; Babin, Barry J ; Sarstedt, Marko. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:13:y:2025:i:3:d:10.1057_s41270-025-00414-6.

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6
352023Sponsored brands video rings up clicks and sales in the short and long run. (2023). Shah, Zee ; Peran, Michael ; Pauwels, Koen ; Schnaidt, German ; Vercamer, Dauwe. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:11:y:2023:i:3:d:10.1057_s41270-023-00237-3.

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6
362021Predictors of online shopping in India: an empirical investigation. (2021). Tandon, Urvashi. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:9:y:2021:i:1:d:10.1057_s41270-020-00084-6.

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6
372023Assessing the effects of COVID-19-related risk on online shopping behavior. (2023). Limongi, Ricardo ; Raasch, Michele ; Hoeckesfeld, Lenoir ; de Sousa, Joo Henriques ; Soares, Joo Coelho ; Santos, Weverson Soares. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:11:y:2023:i:1:d:10.1057_s41270-022-00156-9.

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6
382016Aaker’s brand personality scale is not universal – Explanation and reasons for bikes in India. (2016). Bishnoi, Vinod Kumar ; Kumar, Ajay. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:4:y:2016:i:1:d:10.1057_jma.2016.3.

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6
392018Analyzing the analytics: data privacy concerns. (2018). Petrescu, Maria ; Krishen, Anjala S. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:6:y:2018:i:2:d:10.1057_s41270-018-0034-x.

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6
402017Marketing intelligence and customer relationships: empirical evidence from Jordanian banks. (2017). Al-Weshah, Ghazi A. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:5:y:2017:i:3:d:10.1057_s41270-017-0021-7.

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5
412023Do E-wallets trigger impulse purchases? An analysis of Malaysian Gen-Y and Gen-Z consumers. (2023). Lee, Yi Yong ; Liew, Tze Wei ; Gan, Chin Lay. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:11:y:2023:i:2:d:10.1057_s41270-022-00164-9.

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5
422018Customer retention in freemium applications. (2018). Ross, Nicholas. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:6:y:2018:i:4:d:10.1057_s41270-018-0042-x.

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5
432019Customer relationship management technology: bridging the gap between marketing education and practice. (2019). Ajjan, Haya ; Harrison, Dana E. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:7:y:2019:i:4:d:10.1057_s41270-019-00063-6.

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5
442020The evolution of behavioral loyalty and customer lifetime value over time: investigation from a Casino Loyalty Program. (2020). Yoo, Michelle ; Bai, Billy ; Singh, Ashok. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:8:y:2020:i:2:d:10.1057_s41270-020-00076-6.

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5
452022Learning about the customer for improving customer retention proposal of an analytical framework. (2022). Nogueira, Joana ; Simes, Dora. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:10:y:2022:i:1:d:10.1057_s41270-021-00126-7.

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5
462022Digital footprint wrangling: are analytics used for better or worse? A concurrent mixed methods research on the commercial (ab)use of dataveillance. (2022). Ostergaard, Klaus Grue ; Abrantes, Bruno F. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:10:y:2022:i:3:d:10.1057_s41270-021-00144-5.

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5
472024Artificial intelligence in business-to-business (B2B) sales process: a conceptual framework. (2024). Peterson, Robert ; Rodriguez, Michael. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:12:y:2024:i:4:d:10.1057_s41270-023-00287-7.

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5
482021The choice of brand extension: the moderating role of brand loyalty on fit and brand familiarity. (2021). Fu, Wei ; Liang, Bei Chen. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:9:y:2021:i:1:d:10.1057_s41270-020-00100-9.

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5
492022Trends and patterns in digital marketing research: bibliometric analysis. (2022). Jamali, Seyedh Mahboobeh ; Kargaran, Sanaz ; Ebrahim, Nader Ale ; Haghighinasab, Manijeh ; Saberi, Ali ; Ghorbani, Zahra. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:10:y:2022:i:2:d:10.1057_s41270-021-00116-9.

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5
502020The dilemma of social media algorithms and analytics. (2020). Petrescu, Maria ; Krishen, Anjala S. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:8:y:2020:i:4:d:10.1057_s41270-020-00094-4.

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5
50 most relevant documents in this series (papers most cited in the last two years)
#YearTitleCited
12019Partial least squares structural equation modeling using SmartPLS: a software review. (2019). Sarstedt, Marko ; Cheah, Jun-Hwa. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:7:y:2019:i:3:d:10.1057_s41270-019-00058-3.

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43
22020Why and how to merge Scopus and Web of Science during bibliometric analysis: the case of sales force literature from 1912 to 2019. (2020). Echchakoui, Said. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:8:y:2020:i:3:d:10.1057_s41270-020-00081-9.

Full description at Econpapers || Download paper

19
32024Advanced marketing analytics using partial least squares structural equation modeling (PLS-SEM). (2024). Liu, Yide ; Sarstedt, Marko. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:12:y:2024:i:1:d:10.1057_s41270-023-00279-7.

Full description at Econpapers || Download paper

19
42022A user-friendly method to merge Scopus and Web of Science data during bibliometric analysis. (2022). Kargina, Mariya ; Caputo, Andrea. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:10:y:2022:i:1:d:10.1057_s41270-021-00142-7.

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15
52024Reviewing the SmartPLS 4 software: the latest features and enhancements. (2024). Cheah, Jun-Hwa ; Magno, Francesca ; Cassia, Fabio. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:12:y:2024:i:1:d:10.1057_s41270-023-00266-y.

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14
62024Combined importance–performance map analysis (cIPMA) in partial least squares structural equation modeling (PLS–SEM): a SmartPLS 4 tutorial. (2024). Ringle, Christian M ; Hauff, Sven ; Richter, Nicole F ; Sarstedt, Marko. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:12:y:2024:i:4:d:10.1057_s41270-024-00325-y.

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9
72021BERT: a sentiment analysis odyssey. (2021). Alaparthi, Shivaji ; Mishra, Manit. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:9:y:2021:i:2:d:10.1057_s41270-021-00109-8.

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7
82019The state of marketing analytics in research and practice. (2019). Bendixen, Michael ; Petrescu, Maria ; Iacobucci, Dawn ; Krishen, Anjala. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:7:y:2019:i:3:d:10.1057_s41270-019-00059-2.

Full description at Econpapers || Download paper

7
92020Cutoff criteria for overall model fit indexes in generalized structured component analysis. (2020). Sarstedt, Marko ; Hwang, Heungsun ; Cho, Gyeongcheol ; Ringle, Christian M. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:8:y:2020:i:4:d:10.1057_s41270-020-00089-1.

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6
102023A decade of marketing analytics and more to come: JMA insights. (2023). Petrescu, Maria ; Krishen, Anjala S. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:11:y:2023:i:2:d:10.1057_s41270-023-00226-6.

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6
112025Covariance-based structural equation modeling (CB-SEM): a SmartPLS 4 software tutorial. (2025). Hair, Joseph F ; Becker, Jan-Michael ; Ringle, Christian M ; Babin, Barry J ; Sarstedt, Marko. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:13:y:2025:i:3:d:10.1057_s41270-025-00414-6.

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6
122023Sponsored brands video rings up clicks and sales in the short and long run. (2023). Shah, Zee ; Peran, Michael ; Pauwels, Koen ; Schnaidt, German ; Vercamer, Dauwe. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:11:y:2023:i:3:d:10.1057_s41270-023-00237-3.

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5
132019A systematic literature review of big data adoption in internationalization. (2019). Menvielle, William ; le Dinh, Thang ; Khoa, Nguyen Anh. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:7:y:2019:i:3:d:10.1057_s41270-019-00054-7.

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5
142022What’s important for relationship management? The mediating roles of relational trust and satisfaction for loyalty of cooperative banks’ customers. (2022). Damberg, Svenja ; Schwaiger, Manfred ; Ringle, Christian M. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:10:y:2022:i:1:d:10.1057_s41270-021-00147-2.

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5
152024Understanding travel apps usage intention: findings from PLS and NCA. (2024). Singh, Rahul Pratap ; Tiwari, Pinaz ; Koay, Kian Yeik. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:12:y:2024:i:1:d:10.1057_s41270-023-00258-y.

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4
162024Artificial intelligence in business-to-business (B2B) sales process: a conceptual framework. (2024). Peterson, Robert ; Rodriguez, Michael. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:12:y:2024:i:4:d:10.1057_s41270-023-00287-7.

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4
172022Artificial intelligence in marketing: a network analysis and future agenda. (2022). Korelo, Jose Carlos ; Alves, Helison Bertoli ; Schiessl, Djonata. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:10:y:2022:i:3:d:10.1057_s41270-021-00143-6.

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4
182021The impact of questionnaire length on the accuracy rate of online surveys. (2021). Miura, Taro ; Kato, Takumi. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:9:y:2021:i:2:d:10.1057_s41270-021-00105-y.

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4
192022Investigating the impact of psychological customer engagement on customer engagement behaviors: the moderating role of customer commitment. (2022). Bozkurt, Siddik ; Gligor, Nichole. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:10:y:2022:i:4:d:10.1057_s41270-021-00146-3.

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4
202023Do E-wallets trigger impulse purchases? An analysis of Malaysian Gen-Y and Gen-Z consumers. (2023). Lee, Yi Yong ; Liew, Tze Wei ; Gan, Chin Lay. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:11:y:2023:i:2:d:10.1057_s41270-022-00164-9.

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4
212024Rethinking the role of educators in the 21st century: navigating globalization, technology, and pandemics. (2024). Rahimi, Ramy A ; Oh, Grace S. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:12:y:2024:i:2:d:10.1057_s41270-024-00303-4.

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4
222021Understanding changes in a brand’s core positioning and customer engagement: a sentiment analysis of a brand-owned Facebook site. (2021). Xu, Zhenning ; Tajdini, Saeed ; Vail, Colin ; Kohli, Amarpreet S. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:9:y:2021:i:1:d:10.1057_s41270-020-00099-z.

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4
232019The communication role of social media in social marketing: a study of the community sustainability knowledge dissemination on LinkedIn and Twitter. (2019). Tian, Wen ; Heldsinger, Natalie ; Huang, Lei ; Clarke, Amelia. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:7:y:2019:i:2:d:10.1057_s41270-019-00053-8.

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242023ChatGPT and marketing: Analyzing public discourse in early Twitter posts. (2023). Zhou, Wenkai ; Shashidhar, Meghana ; Wu, Linwan ; Zhang, Chi. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:11:y:2023:i:4:d:10.1057_s41270-023-00250-6.

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3
252023Branding in the eye of the storm: the impact of brand ethical behavior on brand commitment during the COVID-19 crisis in a South American country. (2023). Siqueira, Jose Ribamar ; Molina, German ; Reinoso-Carvalho, Felipe ; Horst, Enrique ; Sezen, Burcu ; Pea-Garcia, Nathalie ; Gunn, Laura H. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:11:y:2023:i:1:d:10.1057_s41270-022-00188-1.

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3
262022Digitalization and its impact on contemporary marketing strategies and practices. (2022). Cham, Tat-Huei ; Memon, Mumtaz Ali ; Fam, Kim-Shyan ; Cheah, Jun-Hwa ; Laszlo, Jozsa. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:10:y:2022:i:2:d:10.1057_s41270-022-00167-6.

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272024Expanding data literacy to include data preparation: building a sound marketing analytics foundation. (2024). Anderson, Sidney. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:12:y:2024:i:2:d:10.1057_s41270-024-00293-3.

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282024An investigation of selected UTAUT constructs and consumption values of Gen Z and Gen X for mobile banking services and behavioral intentions to facilitate the adoption of mobile apps. (2024). Spais, George ; Dendrinos, Konstantinos. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:12:y:2024:i:3:d:10.1057_s41270-023-00271-1.

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292021A qualitative analysis of the marketing analytics literature: where would ethical issues and legality rank?. (2021). Khan, Muhammad Bashir ; Dar, Imran Bashir ; Mujtaba, Bahaudin G. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:9:y:2021:i:3:d:10.1057_s41270-021-00119-6.

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302023Mapping 2022 in Journal of Marketing Analytics: what lies ahead?. (2023). Petrescu, Maria ; Krishen, Anjala S. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:11:y:2023:i:1:d:10.1057_s41270-023-00214-w.

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3
312022Reshaping the bank experience for GEN Z in France. (2022). Barreto, Tais ; Kaabachi, Souheila ; ben Mrad, Selima. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:10:y:2022:i:3:d:10.1057_s41270-022-00173-8.

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322022Digital footprint wrangling: are analytics used for better or worse? A concurrent mixed methods research on the commercial (ab)use of dataveillance. (2022). Ostergaard, Klaus Grue ; Abrantes, Bruno F. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:10:y:2022:i:3:d:10.1057_s41270-021-00144-5.

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332024Does culture matter? Corporate reputation and sustainable satisfaction in the Chinese and German banking sector. (2024). Liu, Yide ; Damberg, Svenja ; Ringle, Christian M. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:12:y:2024:i:1:d:10.1057_s41270-023-00259-x.

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342023Understanding consumer engagement in online brand communities: An application of self-expansion theory. (2023). Sohail, Sadiq M. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:11:y:2023:i:1:d:10.1057_s41270-021-00148-1.

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352023Assessing the effects of COVID-19-related risk on online shopping behavior. (2023). Limongi, Ricardo ; Raasch, Michele ; Hoeckesfeld, Lenoir ; de Sousa, Joo Henriques ; Soares, Joo Coelho ; Santos, Weverson Soares. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:11:y:2023:i:1:d:10.1057_s41270-022-00156-9.

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3
362022The influence of social media eWOM information on purchase intention. (2022). Woon, Steve ; Leong, Choi-Meng ; Loi, Alexa Min-Wei. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:10:y:2022:i:2:d:10.1057_s41270-021-00132-9.

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3
372023Does demand forecasting matter to retailing?. (2023). Almeida, Wesley Marcos ; Veiga, Claudimar Pereira. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:11:y:2023:i:2:d:10.1057_s41270-022-00162-x.

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2
382021The choice of brand extension: the moderating role of brand loyalty on fit and brand familiarity. (2021). Fu, Wei ; Liang, Bei Chen. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:9:y:2021:i:1:d:10.1057_s41270-020-00100-9.

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2
392025ESG consequences for companies in the digital environment: insights from sector-specific performance across the EU-27. (2025). Kotrba, Vojtěch ; Martinez, Luis F ; Menk, Jakub. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:13:y:2025:i:3:d:10.1057_s41270-024-00370-7.

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2
402024Data-driven budget allocation of retail media by ad product, funnel metric, and brand size. (2024). Qin, Vivian ; Pauwels, Koen ; Zhou, Bobby. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:12:y:2024:i:2:d:10.1057_s41270-024-00294-2.

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2
412020Interaction of normative and predictive expectations in customer satisfaction and emotions. (2020). Jeon, Myunghee Mindy ; Coleman, Linda Jane ; Meirovich, Gavriel. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:8:y:2020:i:2:d:10.1057_s41270-020-00078-4.

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422022Consumer communications and current events: a cross-cultural study of the change in consumer response to company social media posts due to the COVID-19 pandemic. (2022). McCrary, Rachel ; Li, Jia. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:10:y:2022:i:2:d:10.1057_s41270-021-00138-3.

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2
432024The impact of perceived social media interactivity on brand trust. The mediating role of perceived social media agility and the moderating role of brand value. (2024). Srivastava, Rajesh ; Sarp, Serap ; Ozer, Serhat ; Gligor, David ; Bozkurt, Siddik. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:12:y:2024:i:3:d:10.1057_s41270-023-00268-w.

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2
442024Analytics for all marketing majors: sparking interest in the uninterested. (2024). Dingus, Rebecca ; Flink, Nicole A ; Black, Hulda G. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:12:y:2024:i:2:d:10.1057_s41270-023-00283-x.

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452022How does social media marketing enhance brand loyalty? Identifying mediators relevant to the cinema context. (2022). Lim, Xin-Jean ; Yee, Wong Foong ; Rathakrishnan, Thanuja ; Ng, Siew Imm ; Seng, Kaixin. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:10:y:2022:i:2:d:10.1057_s41270-021-00110-1.

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2
462024How do line extensions impact brand sales? The role of feature similarity and brand architecture. (2024). Ataman, Berk ; Pauwels, Koen ; Sezen, Burcu. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:12:y:2024:i:3:d:10.1057_s41270-023-00265-z.

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472019Customer relationship management technology: bridging the gap between marketing education and practice. (2019). Ajjan, Haya ; Harrison, Dana E. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:7:y:2019:i:4:d:10.1057_s41270-019-00063-6.

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482020Consumer sentiments toward brands: the interaction effect between brand personality and sentiments on electronic word of mouth. (2020). Madero, Sergio ; Guerra, Eva ; Gonzalez, Beatriz ; Lopez, Alberto. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:8:y:2020:i:4:d:10.1057_s41270-020-00085-5.

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492025Consumer value dimensions in conversational and mobile commerce. (2025). Kaiser, Saskia ; Schultz, Carsten D. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:13:y:2025:i:3:d:10.1057_s41270-025-00383-w.

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2
502017Imbalanced customer classification for bank direct marketing. (2017). Daskalaki, Sophia ; Marinakos, Georgios. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:5:y:2017:i:1:d:10.1057_s41270-017-0013-7.

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2
Citing documents used to compute impact factor: 23
YearTitle
2026Principals€™ Perceptions of Their Role in Leading Digital Transformation: A Phenomenological Study. (2026). Lou, Maria Anadae. In: International Journal of Research and Innovation in Social Science. RePEc:bcp:journl:v:10:y:2026:i:26:p:1540-1557.

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2026Beyond technology: Role of technology-organization-environment-human factors in autonomous driving adoption for new energy vehicles. (2026). Ji, Ting ; Wang, Shaofeng ; Zhang, Jie. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:88:y:2026:i:c:s0969698925003315.

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2026The Impact of Artificial Intelligence and Sustainable Digitalisation on the Resilience of Logistics Chains in Romania. (2026). Fenyves, Veronika ; Perticas, Diana ; Sabau-Popa, Diana ; Ban, Olimpia ; Constangioara, Alexandru ; Botezat, Elena. In: The AMFITEATRU ECONOMIC journal. RePEc:aes:amfeco:v:28:y:2026:i:71:p:50.

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2026Upgrading to Escape the Low Value-Added Trap in Global Value Chains: The Mediating Role of Strategic Learning Capability. (2026). Khan, Zaheer ; Polonsky, Michael Jay ; Islam, Mohammad Tarikul. In: Management International Review. RePEc:spr:manint:v:66:y:2026:i:1:d:10.1007_s11575-025-00602-7.

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2026The Effect of Adoption Readiness and Perceived Risk on Use Behavior of e-wallets in Pakistan under UTAUT framework: The Complementary Effect of Perceived Trust, Perceived Service Quality and Personal Innovativeness. (2026). Siddiqu, Danish Ahmed ; Ishaq, Rushna. In: EconStor Preprints. RePEc:zbw:esprep:341016.

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2026Perceived enabling budget designs and motivational channels for learning in R&D projects. (2026). Detzen, Nina. In: The British Accounting Review. RePEc:eee:bracre:v:58:y:2026:i:1:s0890838925001374.

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2026Evaluating the use of structural equation modeling in online purchase intention research: A comprehensive review (2000−2023). (2026). Abreu-Ledn, Ren ; Garrido-Vega, Pedro ; Lujn-Garca, Darkys E ; Borroto-Pentn, Yodaira. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:225:y:2026:i:c:s0040162525005438.

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2026Must-have, or maybe not? A sensitivity-based extension to necessary condition analysis. (2026). Richter, Nicole Franziska ; Sarstedt, Marko ; Becker, Jan-Michael ; Ringle, Christian M. In: Journal of Business Research. RePEc:eee:jbrese:v:206:y:2026:i:c:s014829632500743x.

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2026Omnichannel safe customer experience: how should it be measured? Does it affect customer well-being and retailers’ performance?. (2026). Rahman, Syed Mahmudur ; Gudergan, Siegfried P ; Chowdhury, Noman H ; Wetzels, Martin ; Carlson, Jamie ; Grewal, Dhruv ; Ringle, Christian M. In: Journal of Business Research. RePEc:eee:jbrese:v:202:y:2026:i:c:s0148296325005831.

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2026Digital media communication, FinTech, and corporate reputation. (2026). Jiang, Yuanfang ; Zheng, Xujun. In: Finance Research Letters. RePEc:eee:finlet:v:88:y:2026:i:c:s1544612325025152.

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2026CBDC in a privacy sensitive world: extending UTAUT with digital financial literacy and anonymity insight. (2026). Singh, Vikrant ; Yadav, Mayank ; Gupta, Ashish. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:31:y:2026:i:1:d:10.1057_s41264-025-00338-3.

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2026Beyond Technology: SME Strategic Repositioning in Digital Ecosystems. (2026). Draghici, Mircea Stelian ; Mircioiu, Corina-Elena ; Breazu, Andreea ; Stefan, Simona Catalina ; Olariu, Ana Alexandra. In: The AMFITEATRU ECONOMIC journal. RePEc:aes:amfeco:v:28:y:2026:i:72:p:431.

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2026Changes in Alcohol Retail Laws and Foot Traffic at Liquor Stores. (2026). Costanigro, Marco ; Palardy, Nathan ; Bayham, Jude ; Berning, Joshua. In: Applied Economic Perspectives and Policy. RePEc:wly:apecpp:v:48:y:2026:i:2:p:447-461.

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2026Line extensions in the food retail sector: How to operationalise the extension level of a brand?. (2026). Siegmund-Schultze, Linda ; Lehmann-Zschunke, Nina. In: Journal of Brand Management. RePEc:pal:jobman:v:33:y:2026:i:1:d:10.1057_s41262-025-00406-y.

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2026A UTAUT2 approach to understand intention to use mobile banking by non-users and intention to continue by users. (2026). Hilal, Ashraf ; Varela-Neira, Concepcin. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:31:y:2026:i:1:d:10.1057_s41264-026-00350-1.

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2026AI agents, agentic AI, and the future of sales. (2026). Habel, Johannes ; Hunter, Gary K ; Gonzalez, Gabriel R. In: Journal of Business Research. RePEc:eee:jbrese:v:202:y:2026:i:c:s0148296325006228.

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2026The digital divide: psychographic segmentation in the Canadian banking context. (2026). Lee, Seung Hwan ; Aversa, Joseph ; Fares, Omar H. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:14:y:2026:i:1:d:10.1057_s41270-024-00330-1.

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2026Powering China SMEs Sustainable Performance: A Combined Importance‐Performance Map Analysis. (2026). Zhang, Yudong ; Chuah, Stephanie Huiwen ; Wang, Fengwen ; Aw, Eugene Chengxi. In: Sustainable Development. RePEc:wly:sustdv:v:34:y:2026:i:s1:p:701-718.

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2026Consumer evaluation of corporate social irresponsibility (CSIR): The roles of CSIR type, brand awareness, and domain congruence. (2026). Zhang, SU ; Luan, Chi-Cheng. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:88:y:2026:i:c:s0969698925002899.

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2026Social comparison and impulse buying behavior: the mediating role of utilitarian and hedonic shopping values in an emerging market. (2026). Ali, Muhammad Ahasan ; Hayee, Raisahm ; Ahmad, Iftikhar. In: Future Business Journal. RePEc:spr:futbus:v:12:y:2026:i:1:d:10.1186_s43093-026-00775-z.

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2026Unpacking the role of job satisfaction in the psychological capital-work engagement link: evidence from ugandan public universities. (2026). Mayende, Thomas Sifuna ; Mpaata, Kaziba Abdul ; Nkurunziza, Gideon ; Musenze, Abaasi Ibrahim. In: SN Business & Economics. RePEc:spr:snbeco:v:6:y:2026:i:1:d:10.1007_s43546-025-00999-1.

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2026Intelligence by design: Large language model work integration as strategic enablers for supply chain regeneration through digital and cognitive capabilities. (2026). Chotia, Varun ; Dash, Snigdha ; Sharma, Prashant ; Albishri, Norah ; Wang, LU ; Liu, Weiming. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:224:y:2026:i:c:s0040162525005281.

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2026Impact of Entrepreneurial Opportunity, Entrepreneurial Necessity and Demographic on Entrepreneurial Participation: Towards Peace Restoration in Northeast Nigeria. (2026). Madawaki, Mohammed Dahiru ; Mustapha, Alhaji Bukar ; Adedeji, Abdulkabir N. In: International Journal of Research and Innovation in Social Science. RePEc:bcp:journl:v:10:y:2026:i:5:p:3030-3047.

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Recent citations
Recent citations received in 2025

YearCiting document
2025A Conceptual Framework for Investigating Malaysian Parents Awareness Factors on Paedophilic Behaviour. (2025). Hafiz, Nur Kamarul ; Bin, Amir Faisal. In: International Journal of Research and Innovation in Social Science. RePEc:bcp:journl:v:9:y:2025:i:11:p:1219-1226.

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2025Reimagining retail: Technology at the frontline, across the value Chain, and toward sustainability. (2025). Schultz, Carsten D. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:87:y:2025:i:c:s0969698925002280.

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2025Beyond Accuracy: Benchmarking Machine Learning Models for Efficient and Sustainable SaaS Decision Support. (2025). Selvesakis, Michail ; Vrochidou, Eleni ; Mavridou, Efthimia ; Papakostas, George A. In: Future Internet. RePEc:gam:jftint:v:17:y:2025:i:10:p:467-:d:1768738.

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2025Logistics Information Technology and Its Impact on SME Network and Distribution Performance: A Structural Equation Modelling Analysis. (2025). Mabugu, Ramos ; Mwanza, Alfred ; Antwi, Albert ; Omoruyi, Osayuwamen. In: Logistics. RePEc:gam:jlogis:v:9:y:2025:i:4:p:142-:d:1766969.

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2025The Impacts of Business Sustainability Factors on Competitiveness and Marketing Performance: An Exploratory Approach to the Case of Indonesian Micro-, Small, and Medium Enterprises. (2025). Munandar, Jono Mintarto ; Cahyadi, Eko Ruddy ; Andrianto, Mokhamad Syaefudin. In: Sustainability. RePEc:gam:jsusta:v:17:y:2025:i:10:p:4593-:d:1658012.

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2025Digital Transformation and ESG Performance—Empirical Evidence from Chinese Listed Companies. (2025). Liu, Hantao ; He, Yang ; Zhang, Xiaoyun. In: Sustainability. RePEc:gam:jsusta:v:17:y:2025:i:13:p:6165-:d:1695163.

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2025Covariance-based structural equation modeling (CB-SEM): a SmartPLS 4 software tutorial. (2025). Hair, Joseph F ; Becker, Jan-Michael ; Ringle, Christian M ; Babin, Barry J ; Sarstedt, Marko. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:13:y:2025:i:3:d:10.1057_s41270-025-00414-6.

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2025The future of analytics in digital marketing and electronic commerce: how digitalization and sustainability affect consumers, firms, and policymakers. (2025). Brggemann, Philipp ; Martinez, Luis F ; Martnez-Lpez, Francisco J. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:13:y:2025:i:3:d:10.1057_s41270-025-00422-6.

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2025Social media influencer or traditional celebrity? Moderational analysis on the relationship between endorser type and endorsement effectiveness. (2025). Yeh, Tsu-Lin ; Chou, Ya-Lun ; Lin, Yi-Hsiu ; Chen, Chen-Yueh. In: PLOS ONE. RePEc:plo:pone00:0326911.

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2025A Tale of Open Science: Emergence of a New Normal. (2025). Siegfried, Doreen ; Adler, Susanne J ; Sarstedt, Marko ; Soliman, Meikel ; Imschloss, Monika ; Genschow, Oliver. In: Schmalenbach Journal of Business Research. RePEc:spr:sjobre:v:77:y:2025:i:4:d:10.1007_s41471-025-00218-5.

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Recent citations received in 2024

YearCiting document
2024Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis. (2024). Lessmann, Stefan ; Gerling, Christopher. In: Papers. RePEc:arx:papers:2411.14463.

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2024Decoding the Green Consumer: A Deep Dive into the Dynamics of Sustainable Choices. (2024). Corbos, Razvan-Andrei ; Bunea, Ovidiu-Iulian. In: BASIQ Conference Proceedings. RePEc:bat:basiq1:2024:005.

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2024Generative AI for scalable feedback to multimodal exercises. (2024). Skiera, Bernd ; Jurgensmeier, Lukas. In: International Journal of Research in Marketing. RePEc:eee:ijrema:v:41:y:2024:i:3:p:468-488.

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2024Predicting restaurants€™ surplus food platform continuance: Insights from the combined use of PLS-SEM and NCA and predictive model comparisons. (2024). Magno, Francesca ; Cassia, Fabio. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:79:y:2024:i:c:s0969698924001164.

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2024Determinants of the continuance use of smart shopping carts: Findings from PLS-SEM and NCA. (2024). Jasim, Mohamed K. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:81:y:2024:i:c:s0969698924003345.

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2024Modelling Behavioural Factors Affecting Consumers’ Intention to Adopt Electric Aircraft: A Multi-Method Investigation. (2024). Itani, Nadine ; Bakir, Mahmut. In: Sustainability. RePEc:gam:jsusta:v:16:y:2024:i:19:p:8467-:d:1488517.

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2024The Influence of Green Demarketing on Brand Credibility, Green Authenticity, and Greenwashing in the Food Industry. (2024). Fayyad, Sameh ; Moneim, Azza Abdel ; Mansour, Mahmoud A ; Mahrous, Abeer A ; Algezawy, Mohamed ; al Thani, Abdulaziz ; Elshaer, Ibrahim A. In: Sustainability. RePEc:gam:jsusta:v:16:y:2024:i:21:p:9215-:d:1505304.

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2024Guardians of the Green: Exploring Climate Advocacy, Data Privacy-Conscious Marketing, and Social Moral Licensing in Regenerative Tourism in Hawaii. (2024). Zaman, Umer. In: Sustainability. RePEc:gam:jsusta:v:16:y:2024:i:23:p:10297-:d:1528632.

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2024Sustainability Education as a Predictor of Student Well-Being Through Mindfulness and Social Support: A Mediated Moderation Model. (2024). Huang, Wenjuan ; He, Jun ; Sun, BO ; Gu, Yuanhai. In: Sustainability. RePEc:gam:jsusta:v:16:y:2024:i:23:p:10508-:d:1533516.

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2024Examining the Role of AI-Augmented HRM for Sustainable Performance: Key Determinants for Digital Culture and Organizational Strategy. (2024). Rahaman, Md Atikur ; Fenyves, Veronika ; Mollah, Md Alamgir ; Rana, Masud ; Amin, Mohammad Bin ; Abdullah, M M. In: Sustainability. RePEc:gam:jsusta:v:16:y:2024:i:24:p:10843-:d:1541535.

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2024Unveiling the impact of industry 4.0 on supply chain performance: the mediating role of integration and visibility. (2024). Lavastre, Olivier ; Shahzad, Muazam ; Gunasekaran, Angappa ; Alaeddini, Morteza ; Reaidy, Paul. In: Post-Print. RePEc:hal:journl:hal-04839142.

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2024Boost effect of sustainable practices and relational innovation on value co-creation and brand equity: outcomes of hotel size moderation. (2024). Marin-Garcia, Antonio ; Ruiz-Molina, Maria-Eugenia ; Berenguer-Contri, Gloria ; Gil-Saura, Irene ; Bordian, Mariia. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:12:y:2024:i:3:d:10.1057_s41270-024-00309-y.

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2024Combined importance–performance map analysis (cIPMA) in partial least squares structural equation modeling (PLS–SEM): a SmartPLS 4 tutorial. (2024). Ringle, Christian M ; Hauff, Sven ; Richter, Nicole F ; Sarstedt, Marko. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:12:y:2024:i:4:d:10.1057_s41270-024-00325-y.

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2024Exploring loyalty drivers for smartphone and mobile carriers. (2024). Jo, Hyeon ; Park, Do-Hyung. In: Palgrave Communications. RePEc:pal:palcom:v:11:y:2024:i:1:d:10.1057_s41599-024-03371-0.

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2024Value Co-destruction: The Dark Side of Interactions in Online Brand Communities. (2024). Liu, Rui ; Wang, Jiayu ; Luo, Jia. In: SAGE Open. RePEc:sae:sagope:v:14:y:2024:i:4:p:21582440241295808.

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2024Mittelstand meets KI-Zukunft!: Potenzial zur Demokratisierung von Künstlicher Intelligenz im B2B-Marketing. (2024). Bartelt, Cedric. In: Marketing Review St.Gallen. RePEc:zbw:hsgmrs:320344.

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Recent citations received in 2023

YearCiting document
2023Digital Analytics as a Major Component in Building a Robust Academic Brand. (2023). Tulearca, Ionut Gabriel ; Leonte, Denisa Tatiana ; Panait, Andrei Alexandru. In: Risk in Contemporary Economy. RePEc:ddj:fserec:y:2023:p:400-414.

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2023Houston, we have a problem!: The use of ChatGPT in responding to customer complaints. (2023). Hatipoglu, Sercan ; Kivrak, Oguzhan ; Koc, Kaan ; Celik, Cemal. In: Technology in Society. RePEc:eee:teinso:v:74:y:2023:i:c:s0160791x23001380.

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2023Gen Z Customers’ Continuance Intention in Using Food Delivery Application in an Emerging Market: Empirical Evidence from Vietnam. (2023). Vu, Van Hung ; Ha, Thi Hoang ; Nguyen, Hoang Viet. In: Sustainability. RePEc:gam:jsusta:v:15:y:2023:i:20:p:14776-:d:1257957.

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2023CHATGPT - LEARNING ACCELERATOR OR DEMOLISHER OF FOREIGN LANGUAGE TEACHING AND LEARNING? AN EMPIRICAL STUDY ON BUSINESS FRENCH. (2023). Constantin, Felicia. In: Annals of Faculty of Economics. RePEc:ora:journl:v:2:y:2023:i:2:p:225-238.

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2023A novel approach to predicting customer lifetime value in B2B SaaS companies. (2023). Dong, Xiaojing ; Curiskis, Stephan ; Scarr, Mark ; Jiang, Fan. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:11:y:2023:i:4:d:10.1057_s41270-023-00234-6.

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2023Investigating brand image and brand trust in airline service: Evidence of Korean Air. (2023). Cam, Nguyen Thi ; Khuong, Mai Ngoc. In: EconStor Open Access Articles and Book Chapters. RePEc:zbw:espost:281182.

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