Omar S. Itani : Citation Profile

Lebanese American University

6

H index

5

i10 index

107

Citations

RESEARCH PRODUCTION:

13

Articles

3

Papers

RESEARCH ACTIVITY:

   9 years (2017 - 2026). See details.
   Cites by year: 11
   Journals where Omar S. Itani has often published
   Relations with other researchers
   Recent citing documents: 23.    Total self citations: 4 (3.6 %)

MORE DETAILS IN:
ABOUT THIS REPORT:

   Permalink: http://citec.repec.org/pit31
   Updated: 2026-06-27    RAS profile: 2026-05-17    
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Relations with other researchers

Works with:

Authors registered in RePEc who have co-authored more than one work in the last five years with Omar S. Itani.

Is cited by:

Elamer, Ahmed (1)

Fakih, Ali (1)

PIMENTEL CLARO, DANNY (1)

Carballo-Penela, Adolfo (1)

Farah, Maya (1)

Ramadan, Zahy (1)

Le, Angelina Nhat-Hanh (1)

Andreassen, Tor (1)

Ferilli, Guido (1)

De Clercq, Dirk (1)

Cites to:

Plé, Loïc (1)

Wengström, Erik (1)

Berrone, Pascual (1)

Tubadji, Annie (1)

Rettab, Belaid (1)

Jolley, G. Jason (1)

Vera-Martínez, Jorge (1)

KUMAR, VIKAS (1)

Brem, Alexander (1)

Armstrong, J. (1)

Ortiz-de-Mandojana, Natalia (1)

Main data

Where Omar S. Itani has published?

Journals with more than one article published# docs
Journal of Business Research4
Journal of Retailing and Consumer Services3
Journal of Business Ethics3

Working Papers Series with more than one paper published# docs
Post-Print / HAL3

Recent works citing Omar S. Itani (2026 and 2025)

YearTitle of citing document
2025Shaping ESG commitment through organizational psychological capital: The role of CEO power. (2025). Elamer, Ahmed ; Mahran, Karim. In: Business Strategy and the Environment. RePEc:bla:bstrat:v:34:y:2025:i:1:p:690-707.

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2025Investigation into smart behavior monitoring and workforce allocation optimization of frontline bank staff for financial risk control. (2025). Zhang, Yuhong ; Hao, Wei. In: Finance Research Letters. RePEc:eee:finlet:v:85:y:2025:i:pc:s1544612325013108.

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2024Lonely and Insecure: How salesperson Well-Being impacts performance. (2024). Good, Valerie ; Mangus, Stephanie M ; Fehl, Amy Greiner. In: Journal of Business Research. RePEc:eee:jbrese:v:184:y:2024:i:c:s0148296324003916.

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2025Unpacking when and how business analytics affect firm performance and customer satisfaction: A longitudinal examination. (2025). Alfadhel, Mutasim. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:84:y:2025:i:c:s0969698924005150.

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2026Purpose and profit: Understanding consumer reactions to social enterprises in retail and services. (2026). Osburg, Victoria-Sophie ; Batt, Verena ; Althuizen, Niek ; Falter, Mareike ; Saanchez, Carlos Raaul. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:88:y:2026:i:c:s0969698925003157.

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2026From attraction to aversion and back: examining brand hate, love, and retention. (2026). Khan, Tariq Iqbal ; Ul, Syed Ramiz ; Jamil, Raja Ahmed ; Mansoor, Mahnaz. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:88:y:2026:i:c:s0969698925003339.

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2026When green feels real: The impact of green brand authenticity on consumer green behaviour and eWOM with PLS-SEM, NCA, and fsQCA. (2026). Liao, Xin ; Yu, Weiping ; Ji, Siyu. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:90:y:2026:i:c:s0969698925004990.

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2026Leveraging AI to enhance firms’ resource efficiency: ecological modernization theory and resource-based view perspectives. (2026). Zhao, Lang ; Xu, Jiawei ; Lu, Jianjun ; Zhang, Baofeng. In: International Journal of Production Economics. RePEc:eee:proeco:v:291:y:2026:i:c:s0925527325002087.

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2026Harnessing customer demands for service innovation in business-to-business sales: Evidence from the Turkish HVAC industry. (2026). Glgeci, Smail ; Baci, Rifgi Bura ; Poyraz, Mehmet Zahid. In: Technovation. RePEc:eee:techno:v:149:y:2026:i:c:s016649722500183x.

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2025Big data analytics-enabled dynamic capabilities for corporate performance mediated through innovation ambidexterity: Findings from machine learning with cross-country analysis. (2025). de Aguiar, Arnaldo Rabello ; Wamba, Samuel Fosso ; Yoshikuni, Adilson Carlos ; Dwivedi, Rajeev. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:210:y:2025:i:c:s0040162524006498.

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2026From sales exaptation to digital transformation: Value creation from remote selling. (2026). Igarashi, Reika ; Vardarsuyu, Merve ; Fang, Linhao ; Bhoumik, Kshitij. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:223:y:2026:i:c:s0040162525004901.

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2025Charging the soul: Tailoring five experiential marketing dimensions to harness the appeal of electric vehicles for different psychological traits. (2025). Na, Zhao ; Kakuda, Nakaya ; Hazrul, Nik Mohd ; Si, Shuyang. In: Technology in Society. RePEc:eee:teinso:v:82:y:2025:i:c:s0160791x25000922.

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2025Global Events Demand Global Data : COVID-19 Crisis Responses and the Future of Selling and Sales Management around the Globe. (2024). PIMENTEL CLARO, DANNY ; Squire, Philip ; Huanhuan, Shi ; Jensen, Karina Burgdorff ; Salas, Jim ; Agnihotri, Raj ; Ryals, Lynette ; Klein, Michel ; Ramos, Carla ; Bullemore, Jorge ; Palomino-Tamayo, Walter ; Samaraweera, Manoshi ; Lai-Bennejean, Christine ; Rangarajan, Deva ; Kadi-Maglajli, Selma ; Hautamaki, Pia ; Guenzi, Paolo ; Peesker, Karen ; Gonzalez, Gabriel R ; Bolander, Willy ; Westphal, Jorg ; Fournier, Christophe ; Rouziou, Maria. In: Post-Print. RePEc:hal:journl:hal-04717619.

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2026Ethics in Action: Nurturing Green Behaviors in the Workplace Through Corporate Environmental Ethics and Supervisor Ethical Leadership. (2026). Zhang, Yixiang ; Saleem, Shaham ; Rafiq, Muhammad Umair ; Bashir, Hafsa. In: Journal of Business Ethics. RePEc:kap:jbuset:v:203:y:2026:i:2:d:10.1007_s10551-025-06050-5.

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2026Influence of Anecdotes of IVF Success on Treatment Decision Making: An Online Randomized Controlled Trial. (2026). Chadwick, Verity ; van Laer, Tom ; Copp, Tessa ; Goldwater, Micah B ; McCaffery, Kirsten J ; Smith, Jenna ; Cvejic, Erin. In: Medical Decision Making. RePEc:sae:medema:v:46:y:2026:i:1:p:15-25.

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2025Are Sales Successful Due to Salespeople Expertise and Adaptability? Gender and Age Dynamics in Investment Banking. (2025). Valenzuela-Fernaandez, Leslier ; Pinuer, Francisco Villegas. In: SAGE Open. RePEc:sae:sagope:v:15:y:2025:i:1:p:21582440251318464.

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2025Bridging the Gaps in Work Quality Research: A Multi-Level Interdisciplinary Review. (2025). Donnelly, Rory ; Chamberlain, Lisa ; Hughes, Emma. In: Work, Employment & Society. RePEc:sae:woemps:v:39:y:2025:i:4:p:949-971.

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2026Reimagining sales success: the emerging science of sales enablement. (2026). Parihar, Shubhendra Singh ; Mehrotra, Ankit. In: Italian Journal of Marketing. RePEc:spr:ijmark:v:2026:y:2026:i:1:d:10.1007_s43039-025-00127-9.

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2024“Sorry about my manager”: Mitigating customer-facing adverse manager behaviors. (2024). Johnson, Jeff S. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:52:y:2024:i:4:d:10.1007_s11747-023-00974-y.

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2025The past, present, and future of adaptive selling: Toward an integrative framework. (2025). Otoole, Jay ; Moreno, Gabriel ; McDougal, Elizabeth G ; Amiri, Dana ; Epler, Rhett T ; Chaker, Nawar N. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:53:y:2025:i:6:d:10.1007_s11747-025-01096-3.

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2025Bidding for B2B or B2G tenders: toward the adoption of pricing models in practice. (2025). Herrmann, Heinz ; Cobo, M J. In: Management Review Quarterly. RePEc:spr:manrev:v:75:y:2025:i:2:d:10.1007_s11301-024-00424-1.

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2026The Impact of CSR Dimension on Brand Love, Brand Loyalty, WOM: Quantitative Research of Turkish Customers. (2026). Omidvar, Mohammadsadegh ; Palazzo, Maria ; Candar, Pelin. In: Corporate Social Responsibility and Environmental Management. RePEc:wly:corsem:v:33:y:2026:i:1:p:1047-1065.

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2025Digital sustainability and eco‐environmental sustainability: A review of emerging technologies, resource challenges, and policy implications. (2025). Wagner, Christoph ; Meinhold, Roman ; Dhar, Bablu Kumar. In: Sustainable Development. RePEc:wly:sustdv:v:33:y:2025:i:2:p:2323-2338.

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Works by Omar S. Itani:

YearTitleTypeCited
2019Building customer relationships while achieving sales performance results: Is listening the holy grail of sales? In: Journal of Business Research.
[Full Text][Citation analysis]		article12
2026From handshakes to hashtags: Fostering digital human touch in business interactions In: Journal of Business Research.
[Full Text][Citation analysis]		article0
2026The paradox of ambidexterity: marketing and service-sales in the spotlight In: Journal of Business Research.
[Full Text][Citation analysis]		article0
2017Examining the role of sales-based CRM technology and social media use on post-sale service behaviors in India In: Journal of Business Research.
[Full Text][Citation analysis]		article29
2020When poignant stories outweigh cold hard facts: A meta-analysis of the anecdotal bias In: Organizational Behavior and Human Decision Processes.
[Full Text][Citation analysis]		article5
2020Between a rock and a hard place: Seizing the opportunity of demanding customers by means of frontline service behaviors In: Journal of Retailing and Consumer Services.
[Full Text][Citation analysis]		article12
2020Between a rock and a hard place: Seizing the opportunity of demanding customers by means of frontline service behaviors.(2020) In: Post-Print.
[Citation analysis]
This paper has nother version. Agregated cites: 12		paper
2020Exploring the role of extrovert-introvert customers€™ personality prototype as a driver of customer engagement: Does relationship duration matter? In: Journal of Retailing and Consumer Services.
[Full Text][Citation analysis]		article18
2025Which corporate social responsibility (CSR) approach optimizes customer engagement behavior? The role of customer-brand identification, brand love, and social communication In: Journal of Retailing and Consumer Services.
[Full Text][Citation analysis]		article4
2024How does big data affect organizational financial performance in turbulent markets? The role of customer-linking and selling capabilities In: Technological Forecasting and Social Change.
[Full Text][Citation analysis]		article3
2022The impact of business-to-business salespeople’s social media use on value co-creation and cross/up-selling: the role of social capital In: Post-Print.
[Citation analysis]		paper1
2022Preparing for, withstanding, and learning from sales crises: Implications and a future research agenda In: Post-Print.
[Citation analysis]		paper2
2019Achieving Top Performance While Building Collegiality in Sales: It All Starts with Ethics In: Journal of Business Ethics.
[Full Text][Citation analysis]		article12
2022Harnessing the Power Within: The Consequences of Salesperson Moral Identity and the Moderating Role of Internal Competitive Climate In: Journal of Business Ethics.
[Full Text][Citation analysis]		article1
2023Activating Corporate Environmental Ethics on the Frontline: A Natural Resource-Based View In: Journal of Business Ethics.
[Full Text][Citation analysis]		article8
2025AI washing: A conceptual exploration In: AMS Review.
[Full Text][Citation analysis]		article0

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