Tor Wallin Andreassen : Citation Profile

Are you Tor Wallin Andreassen?

Norges Handelshøyskole (NHH)

4

H index

3

i10 index

97

Citations

RESEARCH PRODUCTION:

7

Articles

1

Chapters

RESEARCH ACTIVITY:

   16 years (2006 - 2022). See details.
   Cites by year: 6
   Journals where Tor Wallin Andreassen has often published
   Relations with other researchers
   Recent citing documents: 26.    Total self citations: 0 (0 %)

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   Permalink: http://citec.repec.org/pan116
   Updated: 2024-12-03    RAS profile: 2023-07-08    
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Relations with other researchers

Works with:

Authors registered in RePEc who have co-authored more than one work in the last five years with Tor Wallin Andreassen.

Is cited by:

Mokhtarian, Patricia (4)

Kumar, Satish (3)

Rasul, Tareq (2)

Kumar, Satish (2)

Demoulin, Nathalie (1)

Le, Angelina Nhat-Hanh (1)

Attanasi, Giuseppe (1)

Pelau, Corina (1)

Georgantzís, Nikolaos (1)

Llerena, Patrick (1)

Cites to:

Kunz, Werner (2)

Bigne, Enrique (2)

GALIA, Fabrice (1)

Frey, Carl Benedikt (1)

Itani, Omar (1)

Siegel, Donald (1)

Flavián, Carlos (1)

LEE, Tsung (1)

Castellacci, Fulvio (1)

Engel, Christoph (1)

FAKHFAKH, Fathi (1)

Main data

Where Tor Wallin Andreassen has published?

Journals with more than one article published# docs
Journal of Business Research3

Recent works citing Tor Wallin Andreassen (2024 and 2023)

YearTitle of citing document
2024AI-based chatbots in customer service and their effects on user compliance. (2024). Benlian, Alexander ; Wessel, Michael ; Adam, Martin. In: Publications of Darmstadt Technical University, Institute for Business Studies (BWL). RePEc:dar:wpaper:144613.

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2023The Role of Consumer Attitude and Renewable Energy towards Environmental Friendly Policies in the Intention to Comply With the Paid Plastic Environmental Friendly Policy. (2023). Sitorus, Sunday Ade ; Parluhutan, Anton Atno. In: International Journal of Energy Economics and Policy. RePEc:eco:journ2:2023-01-3.

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2023VR in customer-centered marketing: Purpose-driven design. (2023). Sheng, Jie ; Kostyk, Alena. In: Business Horizons. RePEc:eee:bushor:v:66:y:2023:i:2:p:225-236.

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2023Strategic storytelling in the age of sustainability. (2023). Standaert, Willem ; Dessart, Laurence. In: Business Horizons. RePEc:eee:bushor:v:66:y:2023:i:3:p:371-385.

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2023The role of national institutions in the effects of consumers’ perceived customer orientation and firm innovativeness. (2023). Swoboda, Bernhard ; Jacobs, Nele. In: International Business Review. RePEc:eee:iburev:v:32:y:2023:i:5:s0969593123000720.

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2023Strategic orientation towards digitization to improve supermarket loyalty in an omnichannel context. (2023). Garcia-Henche, Blanca ; Nunez-Barriopedro, Estela ; Gutierrez-Rodriguez, Pablo ; Cuesta-Valio, Pedro. In: Journal of Business Research. RePEc:eee:jbrese:v:156:y:2023:i:c:s0148296322009407.

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2023‘The persuasion effects of virtual reality (VR) and augmented reality (AR) video advertisements: A conceptual review’. (2023). Behl, Abhishek ; Razzaq, Ali ; Quach, Sara ; Thaichon, Park ; Jayawardena, Nirma Sadamali. In: Journal of Business Research. RePEc:eee:jbrese:v:160:y:2023:i:c:s0148296323000978.

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2023A Brief History of Service Innovation: The evolution of past, present, and future of service innovation. (2023). Foroudi, Pantea ; Marvi, Reza ; Mahavarpour, Nasrin. In: Journal of Business Research. RePEc:eee:jbrese:v:160:y:2023:i:c:s0148296323001534.

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2024How can coffee shops draw customers back after COVID-19? the influence of psychological distance on coffee versus tea preference. (2024). Rachamim, Matti ; Grossman, Ori. In: Journal of Business Research. RePEc:eee:jbrese:v:172:y:2024:i:c:s0148296323007907.

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2024Personalized touchpoints and customer experience: A conceptual synthesis. (2024). Kuehnl, Christina ; Weippert, Marco ; Weidig, Jakob. In: Journal of Business Research. RePEc:eee:jbrese:v:177:y:2024:i:c:s0148296324001450.

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2023A classification of information-oriented PoS technology from customer perception. (2023). Schramm-Klein, Hanna ; Wagner, Gerhard ; Steinmann, Sascha ; Rding, Tobias. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:70:y:2023:i:c:s0969698922002193.

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2023Together or alone: Should service robots and frontline employees collaborate in retail-customer interactions at the POS?. (2023). Brengman, Malaika ; Vanderborght, Bram ; Cao, Hoang-Long ; Willems, Kim ; de Gauquier, Laurens. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:70:y:2023:i:c:s0969698922002697.

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2023Examining the effects of authenticity fit and association fit: A digital human avatar endorsement model. (2023). Li, Yaqi ; Huang, Jinsong. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:71:y:2023:i:c:s096969892200323x.

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2023Leveraging perceived HPWS to improve service encounter quality in high-contact service industries. (2023). Opoku-Danso, Alexander ; Kwamega, Michael ; Asante, Eric Adom ; Tang, Chunyong. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:73:y:2023:i:c:s0969698923000917.

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2023What (de) motivates customers to use AI-powered conversational agents for shopping? The extended behavioral reasoning perspective. (2023). Kim, Changju ; Ji, Seonggoo ; Jan, Ihsan Ullah. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:75:y:2023:i:c:s096969892300187x.

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2024Boosting customers’ impulsive buying tendency in live-streaming commerce: The role of customer engagement and deal proneness. (2024). Hollebeek, Linda D ; Cheah, Jun-Hwa ; Luo, XI ; Lim, Xin-Jean. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:77:y:2024:i:c:s0969698923003958.

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2024Examining the moderating effects of shopping orientation, product knowledge and involvement on the effectiveness of Virtual Reality (VR) retail environment. (2024). Quach, Sara ; Shao, Wei ; Zhang, Yunen ; Li, Qianmin ; Thaichon, Park. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:78:y:2024:i:c:s0969698924000092.

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2024Determinants of virtual reality stores influencing purchase intention: An interpretive structural modeling approach. (2024). Salunke, Parth ; Jain, Varsha ; Mkedder, Nadjim. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:78:y:2024:i:c:s0969698924000535.

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2024The role of innovation portfolio in green innovation decisions: A study of French and Italian firms. (2024). Llerena, Patrick ; Georgantzís, Nikolaos ; Attanasi, Giuseppe ; Georgantzis, Nikolaos ; Vasileiou, Efi. In: Technovation. RePEc:eee:techno:v:130:y:2024:i:c:s0166497223002328.

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2024Heterogenous evaluations of autonomous vehicle services: An extended theoretical framework and empirical evidence. (2024). Osburg, Victoria-Sophie ; Yoganathan, Vignesh. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:198:y:2024:i:c:s0040162523006376.

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2024How effective is automated vehicle education? – A Kentucky case study revealing the dynamic nature of education effectiveness. (2024). Wang, YI ; Li, Zhixia ; Wyatt, Daniel Aaron. In: Transport Policy. RePEc:eee:trapol:v:147:y:2024:i:c:p:140-157.

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2023.

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2024.

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2023Customers’ motives to co-create in smart services interactions. (2023). Singh, Gaganpreet ; Roy, Sanjit K ; Kumar, Satish ; Ameen, Nisreen ; Dey, Bidit ; Hatton, Corey. In: Electronic Commerce Research. RePEc:spr:elcore:v:23:y:2023:i:3:d:10.1007_s10660-022-09633-w.

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2023What to say and what to do: the disparity of the communication and investment in sustainability targets, given customer expectations. (2023). Wiethe, Christian ; Graf-Drasch, Valerie ; Buhl, Hans Ulrich. In: Journal of Business Economics. RePEc:spr:jbecon:v:93:y:2023:i:3:d:10.1007_s11573-022-01115-7.

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Works by Tor Wallin Andreassen:

YearTitleTypeCited
2021A customer-centric five actor model for sustainability and service innovation In: Journal of Business Research.
[Full Text][Citation analysis]		article9
2022Competing through innovation: Let the customer judge! In: Journal of Business Research.
[Full Text][Citation analysis]		article3
2017“Service Encounter 2.0”: An investigation into the roles of technology, employees and customers In: Journal of Business Research.
[Full Text][Citation analysis]		article50
2020Virtual reality through the customer journey: Framework and propositions In: Journal of Retailing and Consumer Services.
[Full Text][Citation analysis]		article18
2008—Net Promoter, Recommendations, and Business Performance: A Clarification on Morgan and Rego In: Marketing Science.
[Full Text][Citation analysis]		article2
2015Behavioral Disinhibition Can Foster Intentions to Healthy Lifestyle Change by Overcoming Commitment to Past Behavior In: PLOS ONE.
[Full Text][Citation analysis]		article1
2006The Impact of Non-Normality and Estimation Methods in SEM on Satisfaction Research in Marketing In: Quality & Quantity: International Journal of Methodology.
[Full Text][Citation analysis]		article14
2012Customer Service: Does It Matter? In: Springer Books.
[Citation analysis]		chapter0

CitEc is a RePEc service, providing citation data for Economics since 2001. Last updated November, 3 2024. Contact: CitEc Team