Tor Wallin Andreassen : Citation Profile

Norges Handelshøyskole (NHH)

5

H index

4

i10 index

114

Citations

RESEARCH PRODUCTION:

7

Articles

1

Chapters

RESEARCH ACTIVITY:

   16 years (2006 - 2022). See details.
   Cites by year: 7
   Journals where Tor Wallin Andreassen has often published
   Relations with other researchers
   Recent citing documents: 26.    Total self citations: 0 (0 %)

MORE DETAILS IN:
ABOUT THIS REPORT:

   Permalink: http://citec.repec.org/pan116
   Updated: 2025-12-27    RAS profile: 2025-02-17    
   Missing citations? Add them    Incorrect content? Let us know

Relations with other researchers

Works with:

Authors registered in RePEc who have co-authored more than one work in the last five years with Tor Wallin Andreassen.

Is cited by:

Mokhtarian, Patricia (4)

Kumar, Satish (3)

Rasul, Tareq (2)

Kumar, Satish (2)

Demoulin, Nathalie (1)

Le, Angelina Nhat-Hanh (1)

Attanasi, Giuseppe (1)

Llerena, Patrick (1)

Georgantzís, Nikolaos (1)

Pelau, Corina (1)

Cites to:

Bigne, Enrique (2)

Kunz, Werner (2)

McWilliams, Abagail (1)

Wright, Julian (1)

Jensen, Michael (1)

Itani, Omar (1)

Ballot, Gérard (1)

Castellacci, Fulvio (1)

Logar, Ivana (1)

LEE, Tsung (1)

GALIA, Fabrice (1)

Main data

Where Tor Wallin Andreassen has published?

Journals with more than one article published# docs
Journal of Business Research3

Recent works citing Tor Wallin Andreassen (2025 and 2024)

YearTitle of citing document
2024AI-based chatbots in customer service and their effects on user compliance. (2024). Wessel, Michael ; Adam, Martin ; Benlian, Alexander. In: Publications of Darmstadt Technical University, Institute for Business Studies (BWL). RePEc:dar:wpaper:144613.

Full description at Econpapers || Download paper

2024How can coffee shops draw customers back after COVID-19? the influence of psychological distance on coffee versus tea preference. (2024). Grossman, Ori ; Rachamim, Matti. In: Journal of Business Research. RePEc:eee:jbrese:v:172:y:2024:i:c:s0148296323007907.

Full description at Econpapers || Download paper

2024Personalized touchpoints and customer experience: A conceptual synthesis. (2024). Weippert, Marco ; Weidig, Jakob ; Kuehnl, Christina. In: Journal of Business Research. RePEc:eee:jbrese:v:177:y:2024:i:c:s0148296324001450.

Full description at Econpapers || Download paper

2024Consumers’ responses to metaverse ads: The roles of hedonic versus utilitarian appeal and the moderating role of need for touch. (2024). Kim, Yunju ; Lee, Hee Jun. In: Journal of Business Research. RePEc:eee:jbrese:v:179:y:2024:i:c:s0148296324001814.

Full description at Econpapers || Download paper

2025How perceived stakeholder orientations affect consumers’ perceived firm innovativeness across nations. (2025). Jacobs, Nele ; Swoboda, Bernhard. In: Journal of Business Research. RePEc:eee:jbrese:v:189:y:2025:i:c:s0148296324006295.

Full description at Econpapers || Download paper

2025From diversity to distinction: Exploring the role of diversity and inclusion related to consumer perceptions of company innovativeness and attractiveness. (2025). Peschel, Anne Odile ; Frank, Darius-Aurel ; Jacobsen, Lina Fogt ; Sndergaard, Helle Alsted. In: Journal of Business Research. RePEc:eee:jbrese:v:189:y:2025:i:c:s0148296325000074.

Full description at Econpapers || Download paper

2025Evolution of service robots in marketing: A relational framework and future research agenda. (2025). van Doorn, Jenny ; Odekerken-Schrder, Gaby ; Mahr, Dominik. In: Journal of Business Research. RePEc:eee:jbrese:v:192:y:2025:i:c:s014829632500027x.

Full description at Econpapers || Download paper

2025The more, the merrier? Investigating the distinct and interaction effects of gamification mechanics in corporate sustainability engagement. (2025). Lan, Xiaomeng ; Song, Baobao. In: Journal of Business Research. RePEc:eee:jbrese:v:199:y:2025:i:c:s0148296325003364.

Full description at Econpapers || Download paper

2024Boosting customers€™ impulsive buying tendency in live-streaming commerce: The role of customer engagement and deal proneness. (2024). Lim, Xin-Jean ; Luo, XI ; Hollebeek, Linda D ; Cheah, Jun-Hwa. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:77:y:2024:i:c:s0969698923003958.

Full description at Econpapers || Download paper

2024Examining the moderating effects of shopping orientation, product knowledge and involvement on the effectiveness of Virtual Reality (VR) retail environment. (2024). Zhang, Yunen ; Shao, Wei ; Quach, Sara ; Li, Qianmin ; Thaichon, Park. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:78:y:2024:i:c:s0969698924000092.

Full description at Econpapers || Download paper

2024Determinants of virtual reality stores influencing purchase intention: An interpretive structural modeling approach. (2024). Jain, Varsha ; Salunke, Parth ; Mkedder, Nadjim. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:78:y:2024:i:c:s0969698924000535.

Full description at Econpapers || Download paper

2024Sustainable service product design method: Focus on customer demands and triple bottom line. (2024). Liu, Xiao. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:80:y:2024:i:c:s0969698924002315.

Full description at Econpapers || Download paper

2024Building a sustainable future with enterprise metaverse in a data-driven era: A technology-organization-environment (TOE) perspective. (2024). Shankar, Amit ; Kumar, Aman. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:81:y:2024:i:c:s0969698924002820.

Full description at Econpapers || Download paper

2025Exploring purchase intention in metaverse retailing: Insights from an automotive platform. (2025). Lv, Yang ; Zhang, Haowei ; Urbonavicius, Sigitas ; Behl, Abhishek ; Hollebeek, Linda D. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:82:y:2025:i:c:s0969698924004405.

Full description at Econpapers || Download paper

2025Interactive product presentation in an immersive environment: The influence of functional control on hedonic aspects. (2025). Tatzgern, Markus ; Vallaster, Christine ; Kinzinger, Arno ; Steiner, Winfried J. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:83:y:2025:i:c:s0969698924004521.

Full description at Econpapers || Download paper

2024The role of innovation portfolio in green innovation decisions: A study of French and Italian firms. (2024). Llerena, Patrick ; Georgantzís, Nikolaos ; Attanasi, Giuseppe ; Georgantzis, Nikolaos ; Vasileiou, Efi. In: Technovation. RePEc:eee:techno:v:130:y:2024:i:c:s0166497223002328.

Full description at Econpapers || Download paper

2024Heterogenous evaluations of autonomous vehicle services: An extended theoretical framework and empirical evidence. (2024). Yoganathan, Vignesh ; Osburg, Victoria-Sophie. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:198:y:2024:i:c:s0040162523006376.

Full description at Econpapers || Download paper

2024Exploring IT business value creation in a Taobao Village EC ecosystem: A systems theory perspective. (2024). Chen, Yi-Cheng ; Robinson, Simon ; Li, QI ; Peng, Lifang ; Wu, Jen-Her. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:206:y:2024:i:c:s0040162524003305.

Full description at Econpapers || Download paper

2025Unravelling the customer journey: A conceptual framework and research agenda. (2025). Mele, Cristina ; Spena, Tiziana Russo ; di Bernardo, Irene ; Hollebeek, Linda D. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:211:y:2025:i:c:s0040162524007145.

Full description at Econpapers || Download paper

2025State of art and future research directions for marketing technologies in healthcare. (2025). Iaia, Lea ; Za, Stefano ; Hajdini, Johana. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:218:y:2025:i:c:s0040162525002574.

Full description at Econpapers || Download paper

2024How effective is automated vehicle education? – A Kentucky case study revealing the dynamic nature of education effectiveness. (2024). Li, Zhixia ; Wang, YI ; Wyatt, Daniel Aaron. In: Transport Policy. RePEc:eee:trapol:v:147:y:2024:i:c:p:140-157.

Full description at Econpapers || Download paper

2024How Firm Innovation Affect Competitive Advantage Concurrently with Leagile Strategy: An Empirical Analysis of Construction Companies. (2024). Oyombe, Grace Georgine. In: International Journal of Business and Management. RePEc:ibn:ijbmjn:v:19:y:2024:i:2:p:140.

Full description at Econpapers || Download paper

2024The role of digital technology in communication and information flow in the Australian Superannuation industry. (2024). Dolan, Rebecca M ; Oi, Arvid ; Hentzen, Janin K. In: Australian Journal of Management. RePEc:sae:ausman:v:49:y:2024:i:4:p:657-677.

Full description at Econpapers || Download paper

2025Biomimicry for sustainability: Upframing service ecosystems. (2025). Heinonen, Kristina ; Teixeira, Jorge Grenha ; Alkire, Linda ; Gallan, Andrew S ; Fisk, Raymond P. In: AMS Review. RePEc:spr:amsrev:v:15:y:2025:i:1:d:10.1007_s13162-024-00296-4.

Full description at Econpapers || Download paper

2024Theorising the Microfoundations of analytics empowerment capability for humanitarian service systems. (2024). Sajib, Shahriar ; Bandara, Ruwan J ; Tarba, Shlomo ; Vrontis, Demetris ; Akter, Shahriar ; Motamarri, Saradhi. In: Annals of Operations Research. RePEc:spr:annopr:v:335:y:2024:i:3:d:10.1007_s10479-021-04386-5.

Full description at Econpapers || Download paper

2024Perceived retailer innovativeness and its impact on customer engagement behavior in smart retailing. (2024). Jiang, Kan ; Zheng, Junyuan ; Qin, Meilian ; Luo, Shaohua. In: Service Business. RePEc:spr:svcbiz:v:18:y:2024:i:2:d:10.1007_s11628-024-00560-4.

Full description at Econpapers || Download paper

Works by Tor Wallin Andreassen:

YearTitleTypeCited
2021A customer-centric five actor model for sustainability and service innovation In: Journal of Business Research.
[Full Text][Citation analysis]		article13
2022Competing through innovation: Let the customer judge! In: Journal of Business Research.
[Full Text][Citation analysis]		article6
2017“Service Encounter 2.0”: An investigation into the roles of technology, employees and customers In: Journal of Business Research.
[Full Text][Citation analysis]		article54
2020Virtual reality through the customer journey: Framework and propositions In: Journal of Retailing and Consumer Services.
[Full Text][Citation analysis]		article24
2008—Net Promoter, Recommendations, and Business Performance: A Clarification on Morgan and Rego In: Marketing Science.
[Full Text][Citation analysis]		article2
2015Behavioral Disinhibition Can Foster Intentions to Healthy Lifestyle Change by Overcoming Commitment to Past Behavior In: PLOS ONE.
[Full Text][Citation analysis]		article1
2006The Impact of Non-Normality and Estimation Methods in SEM on Satisfaction Research in Marketing In: Quality & Quantity: International Journal of Methodology.
[Full Text][Citation analysis]		article14
2012Customer Service: Does It Matter? In: Springer Books.
[Citation analysis]		chapter0

CitEc is a RePEc service, providing citation data for Economics since 2001. Last updated December, 22 2025. Contact: CitEc Team