9
H index
9
i10 index
286
Citations
Universidad de Zaragoza | 9 H index 9 i10 index 286 Citations RESEARCH PRODUCTION: 24 Articles 1 Papers 2 Chapters RESEARCH ACTIVITY: 18 years (2004 - 2022). See details. MORE DETAILS IN: ABOUT THIS REPORT: Permalink: http://citec.repec.org/pfl166 |
Works with: Authors registered in RePEc who have co-authored more than one work in the last five years with Carlos Flavian. | Is cited by: | Cites to: |
Journals with more than one article published | # docs |
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Journal of Business Research | 6 |
The Service Industries Journal | 2 |
Journal of Interactive Marketing | 2 |
Year | Title of citing document | |
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2023 | VR in customer-centered marketing: Purpose-driven design. (2023). Sheng, Jie ; Kostyk, Alena. In: Business Horizons. RePEc:eee:bushor:v:66:y:2023:i:2:p:225-236. Full description at Econpapers || Download paper | |
2023 | Demand management for attended home delivery—A literature review. (2023). Fleischmann, Moritz ; Agatz, Niels ; Kohler, Charlotte ; Wassmuth, Katrin. In: European Journal of Operational Research. RePEc:eee:ejores:v:311:y:2023:i:3:p:801-815. Full description at Econpapers || Download paper | |
2024 | Changes in consumer satisfaction with electric vehicle charging infrastructure: Evidence from two cross-sectional surveys in 2019 and 2023. (2024). Lin, Boqiang ; Yang, Mengqi. In: Energy Policy. RePEc:eee:enepol:v:185:y:2024:i:c:s0301421523005098. Full description at Econpapers || Download paper | |
2023 | Types of innovation and artificial intelligence: A systematic quantitative literature review and research agenda. (2023). Nambisan, Satish ; Machado, Isa ; Mariani, Marcello M. In: Journal of Business Research. RePEc:eee:jbrese:v:155:y:2023:i:pb:s0148296322008293. Full description at Econpapers || Download paper | |
2023 | The use of intelligent automation as a form of digital transformation in tourism: Towards a hybrid experiential offering. (2023). Kvasova, Olga ; Simillidou, Aspasia ; Hadjielias, Elias ; Christou, Prokopis. In: Journal of Business Research. RePEc:eee:jbrese:v:155:y:2023:i:pb:s0148296322008803. Full description at Econpapers || Download paper | |
2023 | Endorsement effectiveness of different social media influencers: The moderating effect of brand competence and warmth. (2023). Cai, Jianfeng ; Velazquez, Alberto Bravo ; Karimi, Sahar ; Ren, Shengnan. In: Journal of Business Research. RePEc:eee:jbrese:v:156:y:2023:i:c:s0148296322009419. Full description at Econpapers || Download paper | |
2023 | Understanding online fake review production strategies. (2023). , Alton ; Banerjee, Snehasish. In: Journal of Business Research. RePEc:eee:jbrese:v:156:y:2023:i:c:s0148296322009997. Full description at Econpapers || Download paper | |
2023 | Affective commitment recipes for wine clubs: Value goes beyond the vine. (2023). Kachen, Sheen ; Agarwal, Shaurya ; Berezan, Orie ; Krishen, Anjala S. In: Journal of Business Research. RePEc:eee:jbrese:v:157:y:2023:i:c:s0148296322009298. Full description at Econpapers || Download paper | |
2023 | A thematic exploration of the evolution of research in multichannel marketing. (2023). Ray, Sourav ; Vaishnav, Bharat. In: Journal of Business Research. RePEc:eee:jbrese:v:157:y:2023:i:c:s0148296322010293. Full description at Econpapers || Download paper | |
2023 | Follow your nose when it sounds right: How brand names influence consumer responses to product scents. (2023). Pogacar, Ruth ; Luna, David ; Hadi, Rhonda ; Carnevale, Marina. In: Journal of Business Research. RePEc:eee:jbrese:v:157:y:2023:i:c:s0148296322010438. Full description at Econpapers || Download paper | |
2023 | Physician engagement in online medical teams: A multilevel investigation. (2023). Leonhardt, James M ; Wang, Jian-Jun ; Perera, Sandun C ; Liu, Huiyuan. In: Journal of Business Research. RePEc:eee:jbrese:v:157:y:2023:i:c:s0148296322010530. Full description at Econpapers || Download paper | |
2023 | ‘The persuasion effects of virtual reality (VR) and augmented reality (AR) video advertisements: A conceptual review’. (2023). Behl, Abhishek ; Razzaq, Ali ; Quach, Sara ; Thaichon, Park ; Jayawardena, Nirma Sadamali. In: Journal of Business Research. RePEc:eee:jbrese:v:160:y:2023:i:c:s0148296323000978. Full description at Econpapers || Download paper | |
2023 | Electronic word-of-mouth from video bloggers: The role of content quality and source homophily across hedonic and utilitarian products. (2023). Du, Hao ; Acikgoz, Fulya ; Filieri, Raffaele. In: Journal of Business Research. RePEc:eee:jbrese:v:160:y:2023:i:c:s0148296323001327. Full description at Econpapers || Download paper | |
2023 | A Brief History of Service Innovation: The evolution of past, present, and future of service innovation. (2023). Foroudi, Pantea ; Marvi, Reza ; Mahavarpour, Nasrin. In: Journal of Business Research. RePEc:eee:jbrese:v:160:y:2023:i:c:s0148296323001534. Full description at Econpapers || Download paper | |
2023 | Digital exposure to unhealthy food reduces subsequent consumption of unhealthy food. (2023). Liu, Yunxin. In: Journal of Business Research. RePEc:eee:jbrese:v:168:y:2023:i:c:s0148296323006045. Full description at Econpapers || Download paper | |
2024 | The role of augmented reality in shaping purchase intentions and WOM for luxury products. (2024). Yousaf, Anish ; Nedra, Bahri-Ammari ; Nawres, Darragi ; Mishra, Abhishek. In: Journal of Business Research. RePEc:eee:jbrese:v:171:y:2024:i:c:s0148296323007270. Full description at Econpapers || Download paper | |
2024 | How micro- (vs. mega-) influencers generate word of mouth in the digital economy age: The moderating role of mindset. (2024). Lee, Jimin ; Zhao, Fang ; Li, Wenting ; Seo, Yuri ; Septianto, Felix ; Park, Jiwoon. In: Journal of Business Research. RePEc:eee:jbrese:v:171:y:2024:i:c:s0148296323007464. Full description at Econpapers || Download paper | |
2024 | Consumer engagement through corporate social responsibility communication on social media: Evidence from Facebook and Instagram Bank Accounts. (2024). Santoro, Gabriele ; Ballerini, Jacopo ; Macca, Luca Simone ; Dabi, Marina. In: Journal of Business Research. RePEc:eee:jbrese:v:172:y:2024:i:c:s0148296323007920. Full description at Econpapers || Download paper | |
2024 | Human versus virtual influences, a comparative study. (2024). Flavian, Marta ; Casalo, Luis V ; Belanche, Daniel. In: Journal of Business Research. RePEc:eee:jbrese:v:173:y:2024:i:c:s0148296323008524. Full description at Econpapers || Download paper | |
2024 | Implementing artificial intelligence empowered financial advisory services: A literature review and critical research agenda. (2024). Soderberg, Inga-Lill ; Vigren, Olli ; Zhu, Hui. In: Journal of Business Research. RePEc:eee:jbrese:v:174:y:2024:i:c:s0148296323008536. Full description at Econpapers || Download paper | |
2024 | Unintended consequences of humanoid service robots: A case study of public service organizations. (2024). Dennis, Alan R ; Matook, Sabine ; Wang, Yazhu Maggie. In: Journal of Business Research. RePEc:eee:jbrese:v:174:y:2024:i:c:s0148296324000134. Full description at Econpapers || Download paper | |
2024 | Virtual influencers and pro-environmental causes: The roles of message warmth and trust in experts. (2024). Shah, Zahra ; Olya, Hossein ; Li, Huaiyu. In: Journal of Business Research. RePEc:eee:jbrese:v:175:y:2024:i:c:s0148296324000249. Full description at Econpapers || Download paper | |
2024 | Automated social presence in AI: Avoiding consumer psychological tensions to improve service value. (2024). Belanche, Daniel ; Belk, Russell W ; Flavian, Carlos ; Casalo, Luis V. In: Journal of Business Research. RePEc:eee:jbrese:v:175:y:2024:i:c:s0148296324000493. Full description at Econpapers || Download paper | |
2024 | ‘One bad apple won’t spoil the bunch’ – Representations of the “sharing economy”. (2024). Penz, Elfriede ; Hofmann, Eva ; Marth, Sarah ; Hartl, Barbara. In: Journal of Business Research. RePEc:eee:jbrese:v:176:y:2024:i:c:s0148296324000845. Full description at Econpapers || Download paper | |
2024 | Electronic word of mouth 2.0 (eWOM 2.0) – The evolution of eWOM research in the new age. (2024). Yoganathan, Vignesh ; Osburg, Victoria-Sophie ; Shukla, Paurav ; Jayawardhena, Chanaka ; Liu, Hongfei. In: Journal of Business Research. RePEc:eee:jbrese:v:176:y:2024:i:c:s0148296324000912. Full description at Econpapers || Download paper | |
2023 | The relationship between loneliness and consumer shopping channel choice: Evidence from China. (2023). Wang, Jiawei. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:70:y:2023:i:c:s0969698922002181. Full description at Econpapers || Download paper | |
2023 | Influencer marketing on TikTok: The effectiveness of humor and followers’ hedonic experience. (2023). Flavin, Marta ; Fernndez, Ana ; Belanche, Daniel ; Barta, Sergio. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:70:y:2023:i:c:s0969698922002429. Full description at Econpapers || Download paper | |
2023 | The role of interactivity from Instagram advertisements in shaping young female fashion consumers’ perceived value and behavioral intentions. (2023). Fiore, Ann Marie ; Chung, Te-Lin ; Kim, Kyuree. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:70:y:2023:i:c:s0969698922002521. Full description at Econpapers || Download paper | |
2023 | Consumers and service robots: Power relationships amid COVID-19 pandemic. (2023). Ozturkcan, Selcen ; Merdin-Uygur, Ezgi. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:70:y:2023:i:c:s0969698922002673. Full description at Econpapers || Download paper | |
2023 | Elucidating trust-building sources in social shopping: A consumer cognitive and emotional trust perspective. (2023). Mo, Jinfei ; Ding, Guanqi ; Wang, Sihang ; Wu, Wei. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:71:y:2023:i:c:s0969698922003101. Full description at Econpapers || Download paper | |
2023 | Trust me, Im an influencer! - Causal recipes for customer trust in artificial intelligence influencers in the retail industry. (2023). Alboqami, Hassan. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:72:y:2023:i:c:s0969698922003356. Full description at Econpapers || Download paper | |
2023 | Chatbots or me? Consumers’ switching between human agents and conversational agents. (2023). Zhang, Jin-Ting ; Li, Chia-Ying. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:72:y:2023:i:c:s0969698923000115. Full description at Econpapers || Download paper | |
2023 | Accelerating new product diffusion: How lead users serve as opinion leaders in social networks. (2023). Qiu, Yong ; Tiberius, Victor ; Xie, Wenxuan ; Wang, Nan. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:72:y:2023:i:c:s0969698923000449. Full description at Econpapers || Download paper | |
2023 | Consequences of consumer regret with online shopping. (2023). Flavin, Carlos ; Gurrea, Raquel ; Barta, Sergio. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:73:y:2023:i:c:s0969698923000796. Full description at Econpapers || Download paper | |
2023 | The role of consumers construal level in art-infusion-type effect on retail product evaluation. (2023). Ahn, Sungsook ; Kim, Sanghoon ; Park, Sangchul. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:73:y:2023:i:c:s0969698923000899. Full description at Econpapers || Download paper | |
2023 | Artificial intelligence as a boundary-crossing object for employee engagement and performance. (2023). Lin, Zhiwei ; Wong, Ipkin Anthony ; Prentice, Catherine. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:73:y:2023:i:c:s0969698923001236. Full description at Econpapers || Download paper | |
2023 | How fashion cewebrity influences customer engagement behavior in emerging economy? Social network influence as moderator. (2023). Salem, Narjes Haj ; Ahmad, Rehan ; Khan, Ayesha ; Ishaq, Muhammad Ishtiaq ; Raza, Ali. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:74:y:2023:i:c:s096969892300139x. Full description at Econpapers || Download paper | |
2023 | The impact of influencers multi-SNS use on followers’ behavioral intentions: An integration of cue consistency theory and social identity theory. (2023). Hsieh, Jung-Kuei. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:74:y:2023:i:c:s0969698923001443. Full description at Econpapers || Download paper | |
2023 | Has the COVID-19 pandemic changed the influence of word-of-mouth on purchasing decisions?. (2023). Cho, Minhee ; Yoo, Shijin ; Park, Jimi ; Byun, Kate Jeonghee. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:74:y:2023:i:c:s0969698923001583. Full description at Econpapers || Download paper | |
2023 | It is not merely a chat: Transforming chatbot affordances into dual identification and loyalty. (2023). Li, Chia-Ying ; Lee, Kuo-Wei. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:74:y:2023:i:c:s0969698923001947. Full description at Econpapers || Download paper | |
2023 | Do supermarkets’ emails have any value for their customers? The effect of emails’ content and interestingness on customers’ attitude and engagement. (2023). Sangle-Ferriere, Marion ; Rodriguez, Virginie. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:75:y:2023:i:c:s0969698923001844. Full description at Econpapers || Download paper | |
2023 | Effects of augmented reality technology characteristics on customer citizenship behavior. (2023). Park, Jungkun ; Gong, Taeshik. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:75:y:2023:i:c:s096969892300190x. Full description at Econpapers || Download paper | |
2023 | Stereotyping human-like virtual influencers in retailing: Does warmth prevail over competence?. (2023). Alnawas, Ibrahim ; al Khateeb, Amr ; Zourrig, Haithem ; el Hedhli, Kamel. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:75:y:2023:i:c:s0969698923002060. Full description at Econpapers || Download paper | |
2023 | Persuasive cues and reciprocal behaviors in influencer-follower relationships: The mediating role of influencer defense. (2023). Wei, Joicey ; Wong, Amy. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:75:y:2023:i:c:s0969698923002540. Full description at Econpapers || Download paper | |
2023 | The influence of visually dynamic imagery on purchase intentions: The roles of arousal and lay rationalism. (2023). Schneider, Gustavo ; Fennell, Patrick B. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:75:y:2023:i:c:s0969698923002886. Full description at Econpapers || Download paper | |
2024 | The impact of intelligent customer service agents’ initial response on consumers’ continuous interaction intention. (2024). Shao, Bingjia ; Fan, Wenfang ; Cheng, Zhendong ; Zhang, Yong ; Jia, Wenli. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:76:y:2024:i:c:s0969698923003363. Full description at Econpapers || Download paper | |
2024 | Enhance understandings of Online Food Deliverys service quality with online reviews. (2024). Teo, Chee-Chong ; Wong, Yiik Diew ; Ma, Bohao ; Wang, Ziyan. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:76:y:2024:i:c:s0969698923003399. Full description at Econpapers || Download paper | |
2024 | SIoT robots and consumer experiences in retail: Unpacking repeat purchase intention drivers leveraging computers are social actors (CASA) paradigm. (2024). Hasan, Rajibul ; Schwob, Alexandre ; de Kervenoael, Ronan ; Psylla, Evangelia. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:76:y:2024:i:c:s0969698923003405. Full description at Econpapers || Download paper | |
2024 | Mere copycat? The effects of human versus human-like virtual influencers on brand endorsement effectiveness: A moderated serial-mediation model. (2024). Li, Huajun ; Zhou, QI ; Lei, Yueqiu. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:76:y:2024:i:c:s0969698923003612. Full description at Econpapers || Download paper | |
2024 | Metaverse is not my cup of tea! An investigation into how personality traits shape metaverse usage intentions. (2024). Nayal, Preeti ; Shankar, Amit ; Kumar, Aman. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:77:y:2024:i:c:s0969698923003909. Full description at Econpapers || Download paper | |
2024 | Exploring the roles of vlogger characteristics and video attributes on followers’ value perceptions and behavioral intention. (2024). Tai, Yi-Wen ; Chen, Ching-Fu ; Lu, Hsiao-Han. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:77:y:2024:i:c:s096969892300437x. Full description at Econpapers || Download paper | |
2024 | ARvolution: Decoding consumer motivation and value dimensions in augmented reality. (2024). Kumar, Harish ; Schultz, Carsten D. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:78:y:2024:i:c:s0969698923004526. Full description at Econpapers || Download paper | |
2024 | From likes to loyalty: Exploring the impact of influencer credibility on purchase intentions in TikTok. (2024). Kalinia, Zoran ; Rodriguez-Lpez, Mara Eugenia ; Alcntara-Pilar, Juan Miguel ; Libana-Cabanillas, Francisco. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:78:y:2024:i:c:s0969698924000055. Full description at Econpapers || Download paper | |
2024 | Traveler segmentation through Instagram Fashion Influencers. Mirror Tourist as a new segment consumer group. (2024). Crespo-Pereira, Vernica ; Castellanos-Garca, Pablo ; Snchez-Amboage, Eva. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:78:y:2024:i:c:s0969698924000316. Full description at Econpapers || Download paper | |
2024 | A regulatory focus theory approach to understanding cross-channel free-riding behaviour. (2024). Ferrandi, Jean-Marc ; Belaud, Lydie ; Heitz-Spahn, Sandrine. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:78:y:2024:i:c:s0969698924000456. Full description at Econpapers || Download paper | |
2024 | Determinants of virtual reality stores influencing purchase intention: An interpretive structural modeling approach. (2024). Salunke, Parth ; Jain, Varsha ; Mkedder, Nadjim. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:78:y:2024:i:c:s0969698924000535. Full description at Econpapers || Download paper | |
2024 | Customer journey design in omnichannel retailing: Examining the effect of autonomy-competence-relatedness in brand relationship building. (2024). Li, Yongfa ; Zheng, LU. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:78:y:2024:i:c:s0969698924000729. Full description at Econpapers || Download paper | |
2024 | Phygital customer experience in the metaverse: A study of consumer sensory perception of sight, touch, sound, scent, and taste. (2024). Batat, Wided. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:78:y:2024:i:c:s0969698924000821. Full description at Econpapers || Download paper | |
2024 | The potency of audiovisual attractiveness and influencer marketing: The road to customer behavioral engagement. (2024). Islam, Tahir ; Gugnani, Ritika ; Siddiqi, Umar Iqbal ; Akhtar, Naeem ; Attri, Rekha. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:79:y:2024:i:c:s0969698924001036. Full description at Econpapers || Download paper | |
2024 | Embracing digital companions: Unveiling customer engagement with anthropomorphic AI service robots in cross-cultural context. (2024). Shah, Tejas R ; Kautish, Pradeep ; Mehmood, Khalid. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:79:y:2024:i:c:s0969698924001218. Full description at Econpapers || Download paper | |
2024 | Understanding impulse buying in short video live E-commerce: The perspective of consumer vulnerability and product type. (2024). Yan, Xiangbin ; Zhang, Tingting. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:79:y:2024:i:c:s0969698924001498. Full description at Econpapers || Download paper | |
2024 | Tricks of the trade: Understanding and utilizing influencer tactics to improve retailer performance. (2024). Farrell, Justine Rapp ; Campbell, Colin ; Rosengren, Sara. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:79:y:2024:i:c:s096969892400153x. Full description at Econpapers || Download paper | |
2024 | Examining the influence of source factors and content characteristics of influencers post on consumer engagement and purchase intention: A moderated analysis. (2024). Sarkar, Subhro ; Tata, Sai Vijay ; Sardar, Sainaz. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:79:y:2024:i:c:s096969892400184x. Full description at Econpapers || Download paper | |
2023 | Leveraging In-Store Technology and AI: Increasing Customer and Employee Efficiency and Enhancing their Experiences. (2023). Noble, Stephanie M ; Benoit, Sabine ; Grewal, Dhruv ; Nordfalt, Jens ; Ahlbom, Carl-Philip ; Guha, Abhijit. In: Journal of Retailing. RePEc:eee:jouret:v:99:y:2023:i:4:p:487-504. Full description at Econpapers || Download paper | |
2023 | Innovations in retail delivery: Current trends and future directions. (2023). Jindal, Rupinder P ; Gauri, Dinesh K ; Ratchford, Brian ; Namin, Aidin. In: Journal of Retailing. RePEc:eee:jouret:v:99:y:2023:i:4:p:547-562. Full description at Econpapers || Download paper | |
2023 | A framework for AI-powered service innovation capability: Review and agenda for future research. (2023). Rahman, Mahfuzur ; Vrontis, Demetris ; Sultana, Saida ; Sajib, Shahriar ; Hossain, Md Afnan ; Akter, Shahriar ; McCarthy, Grace. In: Technovation. RePEc:eee:techno:v:125:y:2023:i:c:s0166497223000792. Full description at Econpapers || Download paper | |
2023 | Examining the role of consumer motivations to use voice assistants for fashion shopping: The mediating role of awe experience and eWOM. (2023). Dwivedi, Yogesh K ; Filieri, Raffaele ; Purohit, Sonal ; Kautish, Pradeep. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:190:y:2023:i:c:s0040162523000926. Full description at Econpapers || Download paper | |
2023 | Mobile-assisted showrooming behavior and the (r)evolution of retail: The moderating effect of gender on the adoption of mobile augmented reality. (2023). Olarte-Pascual, Cristina ; Pelegrin-Borondo, Jorge ; Reinares-Lara, Eva ; Alesanco-Llorente, Maria. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:191:y:2023:i:c:s0040162523001993. Full description at Econpapers || Download paper | |
2023 | Does ‘born digital’ mean ‘being global’ in characterizing millennial consumers in a less developed country context? – An empirical study in Myanmar. (2023). Han, Jeong Hugh. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:195:y:2023:i:c:s0040162523004869. Full description at Econpapers || Download paper | |
2023 | Being friendly and competent: Service robots proactive behavior facilitates customer value co-creation. (2023). Chen, Lihan ; Huang, Youlin ; Gao, Yanhuan ; Song, Jinzhu. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:196:y:2023:i:c:s0040162523005462. Full description at Econpapers || Download paper | |
2024 | The impact of customer privacy concerns on service robot adoption intentions: A credence/experience service typology perspective. (2024). Zhou, Wenkai ; Hu, Chao ; Yao, QI. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:198:y:2024:i:c:s0040162523006339. Full description at Econpapers || Download paper | |
2024 | Investigating reviewers intentions to post fake vs. authentic reviews based on behavioral linguistic features. (2024). Mariani, Marcello ; Park, Keeyeon Ki-Cheon ; Kim, Jong Min ; Wamba, Samuel Fosso. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:198:y:2024:i:c:s004016252300656x. Full description at Econpapers || Download paper | |
2023 | The Agency of Consumer Value and Behavioral Reasoning Patterns in Shaping Webrooming Behaviors in Omnichannel Retail Environments. (2023). Yaqub, Muhammad Zafar ; Shahid, Rana Muhammad ; Badghish, Saeed ; Zafar, Sarah. In: Sustainability. RePEc:gam:jsusta:v:15:y:2023:i:20:p:14852-:d:1259233. Full description at Econpapers || Download paper | |
2023 | The Impact of AI’s Response Method on Service Recovery Satisfaction in the Context of Service Failure. (2023). Yang, Hongjun ; Zhou, Jinlai. In: Sustainability. RePEc:gam:jsusta:v:15:y:2023:i:4:p:3294-:d:1064891. Full description at Econpapers || Download paper | |
2023 | Social Media and Influencer Marketing for Promoting Sustainable Tourism Destinations: The Instagram Case. (2023). Kotzaivazoglou, Iordanis ; Papaioannou, Eugenia ; Kilipiri, Eleni. In: Sustainability. RePEc:gam:jsusta:v:15:y:2023:i:8:p:6374-:d:1118416. Full description at Econpapers || Download paper | |
2023 | Augmented Reality Technology as a Tool for Promoting Pro-environmental Behavior and Attitudes. (2023). Guido, Andrea ; Festré, Agnès ; Attanasi, Giuseppe ; Raymond, Barbara Buljat. In: GREDEG Working Papers. RePEc:gre:wpaper:2023-15. Full description at Econpapers || Download paper | |
2023 | Influence of Embodiment and Challenges on Consumers’ Behavioral Intentions during a Virtual Reality Experience. (2023). Camus, Sandra ; Leveau, Pierre-Henry. In: Post-Print. RePEc:hal:journl:hal-04081149. Full description at Econpapers || Download paper | |
2023 | Embodiment, immersion, and enjoyment in virtual reality marketing experiences. (2023). Camus, Sandra ; Leveau, Pierrehenry. In: Post-Print. RePEc:hal:journl:hal-04133314. Full description at Econpapers || Download paper | |
2023 | Consumer Acceptance of Mobile Shopping Apps, From Basic Apps to AI-Conversational Apps: A Literature Review. (2023). Haoucha, Malika ; Bennani, Bouchra ; Dadouch, Taoufiq. In: Post-Print. RePEc:hal:journl:hal-04194657. Full description at Econpapers || Download paper | |
2023 | Privacy in hospitality: managing biometric and biographic data with immersive technology. (2023). Kurtaliqi, Fidan ; Viglia, Giampaolo ; Liyanaarachchi, Gajendra. In: Post-Print. RePEc:hal:journl:hal-04219606. Full description at Econpapers || Download paper | |
2023 | Brand\textendashSMI Collaboration in Influencer Marketing Campaigns: A Transaction Cost Economics Perspective. (2023). Qaiser, T ; Mehmood, Fahad ; Syed, T A. In: Post-Print. RePEc:hal:journl:hal-04317823. Full description at Econpapers || Download paper | |
2024 | Influencers in Tourism Digital Marketing: A Comprehensive Literature Review. (2024). Sangadji, Suwandi S ; Nazwin, Asfarony Hendra ; Handriana, Tanti ; Iswanto, Dedy. In: OSF Preprints. RePEc:osf:osfxxx:m97kd. Full description at Econpapers || Download paper | |
2023 | The influence of the number of brand community memberships on customer centric measures. (2023). Arora, Mehak ; McLaughlin, Caitlin ; Haverila, Kai. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:11:y:2023:i:1:d:10.1057_s41270-022-00154-x. Full description at Econpapers || Download paper | |
2023 | Profiling diverse reviewer segments using online reviews of service industries. (2023). Kim, Moon-Yong ; Moon, Sangkil ; Jalali, Nima. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:11:y:2023:i:2:d:10.1057_s41270-022-00163-w. Full description at Econpapers || Download paper | |
2023 | Sponsored brands video rings up clicks and sales in the short and long run. (2023). Vercamer, Dauwe ; Schnaidt, German ; Shah, Zee ; Peran, Michael ; Pauwels, Koen. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:11:y:2023:i:3:d:10.1057_s41270-023-00237-3. Full description at Econpapers || Download paper | |
2023 | An integrated model of retail brand equity: the role of consumer shopping experience and shopping value. (2023). Zhou, Wenkai ; Vorhies, Douglas W ; Zhang, Chi. In: Journal of Brand Management. RePEc:pal:jobman:v:30:y:2023:i:5:d:10.1057_s41262-023-00311-2. Full description at Econpapers || Download paper | |
2023 | The effects of the aesthetics and composition of hotels’ digital photo images on online booking decisions. (2023). Rua, Orlando Lima ; Gutierrez-Rodriguez, Pablo ; Kazakov, Sergey ; Cuesta-Valio, Pedro. In: Palgrave Communications. RePEc:pal:palcom:v:10:y:2023:i:1:d:10.1057_s41599-023-01529-w. Full description at Econpapers || Download paper | |
2024 | What do you do or with whom? Understanding happiness with the tourism experience: an AI approach applied to Instagram. (2024). Muoz-Gallego, Pablo Antonio ; Gonzalez-Fernandez, Ana M ; Blanco-Moreno, Sofia ; Egger, Roman. In: Palgrave Communications. RePEc:pal:palcom:v:11:y:2024:i:1:d:10.1057_s41599-024-02859-z. Full description at Econpapers || Download paper | |
2024 | Research on time-value-oriented business model innovation path in life services enterprises and its impact on customer perceived value. (2024). Zhuang, Shan ; Li, YU ; Zhou, Shengshi ; Sun, Yanhan ; Liu, Xia. In: Palgrave Communications. RePEc:pal:palcom:v:11:y:2024:i:1:d:10.1057_s41599-024-03071-9. Full description at Econpapers || Download paper | |
2023 | Role of Social Networking Sites in Financial Product Choice: An Investigation Through the Theory of Planned Behavior. (2023). Hoang, Hung Cuong ; Khan, Khurram Ajaz ; Akhtar, Mohammed Anam. In: Business Perspectives and Research. RePEc:sae:busper:v:11:y:2023:i:1:p:44-62. Full description at Econpapers || Download paper | |
More than 100 citations found, this list is not complete... |
Year | Title | Type | Cited |
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2007 | La importancia de las DOP como indicadores de calidad para el comportamiento del consumidor. El caso del aceite de oliva del Bajo Aragon In: Economia Agraria y Recursos Naturales. [Full Text][Citation analysis] | article | 1 |
In: . [Full Text][Citation analysis] | article | 6 | |
2019 | The impact of virtual, augmented and mixed reality technologies on the customer experience In: Journal of Business Research. [Full Text][Citation analysis] | article | 33 |
2020 | Influencers on Instagram: Antecedents and consequences of opinion leadership In: Journal of Business Research. [Full Text][Citation analysis] | article | 41 |
2021 | The influence of scent on virtual reality experiences: The role of aroma-content congruence In: Journal of Business Research. [Full Text][Citation analysis] | article | 7 |
2021 | Be creative, my friend! Engaging users on Instagram by promoting positive emotions In: Journal of Business Research. [Full Text][Citation analysis] | article | 12 |
2013 | New members integration: Key factor of success in online travel communities In: Journal of Business Research. [Full Text][Citation analysis] | article | 4 |
2015 | Avoiding the dark side of positive online consumer reviews: Enhancing reviews usefulness for high risk-averse travelers In: Journal of Business Research. [Full Text][Citation analysis] | article | 24 |
2017 | Understanding Interactive Online Advertising: Congruence and Product Involvement in Highly and Lowly Arousing, Skippable Video Ads In: Journal of Interactive Marketing. [Full Text][Citation analysis] | article | 32 |
2019 | Feeling Confident and Smart with Webrooming: Understanding the Consumers Path to Satisfaction In: Journal of Interactive Marketing. [Full Text][Citation analysis] | article | 21 |
2021 | Managing consumer experience and online flow: Differences in handheld devices vs PCs In: Technology in Society. [Full Text][Citation analysis] | article | 5 |
2010 | Determinants of the intention to participate in firm-hosted online travel communities and effects on consumer behavioral intentions In: Tourism Management. [Full Text][Citation analysis] | article | 14 |
2005 | LA DISTRIBUCIÓN ALIMENTARIA EN ESPAÑA: ORIENTACIÓN AL MERCADO, RESULTADOS E INFLUENCIA DEL ENTORNO / In: Investigaciones Europeas de Dirección y Economía de la Empresa (IEDEE). [Full Text][Citation analysis] | article | 0 |
2008 | The role of usability and satisfaction in the consumers commitment to a financial services website In: International Journal of Electronic Finance. [Full Text][Citation analysis] | article | 1 |
2010 | Online social networks in the travel sector In: International Journal of Electronic Marketing and Retailing. [Full Text][Citation analysis] | article | 1 |
2009 | The Impact of Online Product Presentation on Consumers Perceptions: An Experimental Analysis In: International Journal of E-Services and Mobile Applications (IJESMA). [Full Text][Citation analysis] | article | 0 |
2010 | Citizen Adoptation of E-government Based on TAM and TPB Models In: Apas Papers. [Full Text][Citation analysis] | paper | 0 |
2017 | Facilitating imaginations through online product presentation videos: effects on imagery fluency, product attitude and purchase intention In: Electronic Commerce Research. [Full Text][Citation analysis] | article | 7 |
2021 | Frontline robots in tourism and hospitality: service enhancement or cost reduction? In: Electronic Markets. [Full Text][Citation analysis] | article | 15 |
2004 | Laorientación al mercado de la universidad póblica: Un reto para el sistema Untversitario EspaÑol In: International Review on Public and Nonprofit Marketing. [Full Text][Citation analysis] | article | 0 |
2021 | User Responses Towards Augmented Reality Face Filters: Implications for Social Media and Brands In: Progress in IS. [Citation analysis] | chapter | 0 |
2022 | Exploring the Utilitarian and Hedonic Value Derived from Tourism Pre-experiences with Virtual Reality: Differences Between Destinations and Accommodations In: Springer Books. [Citation analysis] | chapter | 0 |
2021 | The role of customers in the gig economy: how perceptions of working conditions and service quality influence the use and recommendation of food delivery services In: Service Business. [Full Text][Citation analysis] | article | 6 |
2006 | Market Orientation of Spanish Public Universities: A Suitable Response to the Growing Competition In: Journal of Marketing for Higher Education. [Full Text][Citation analysis] | article | 0 |
2014 | The Role of Place Identity in Smart Card Adoption In: Public Management Review. [Full Text][Citation analysis] | article | 4 |
2020 | Service robot implementation: a theoretical framework and research agenda In: The Service Industries Journal. [Full Text][Citation analysis] | article | 45 |
2021 | Artificial intelligence in services: current trends, benefits and challenges In: The Service Industries Journal. [Full Text][Citation analysis] | article | 7 |
CitEc is a RePEc service, providing citation data for Economics since 2001. Last updated November, 3 2024. Contact: CitEc Team