Omar S. Itani : Citation Profile


Are you Omar S. Itani?

University of Texas-Rio Grande Valley (50% share)
University of Texas-Rio Grande Valley (50% share)

5

H index

3

i10 index

75

Citations

RESEARCH PRODUCTION:

9

Articles

3

Papers

RESEARCH ACTIVITY:

   7 years (2017 - 2024). See details.
   Cites by year: 10
   Journals where Omar S. Itani has often published
   Relations with other researchers
   Recent citing documents: 18.    Total self citations: 3 (3.85 %)

MORE DETAILS IN:
ABOUT THIS REPORT:

   Permalink: http://citec.repec.org/pit31
   Updated: 2024-12-03    RAS profile: 2024-04-07    
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Relations with other researchers


Works with:

Paesbrugghe, Bert (2)

Authors registered in RePEc who have co-authored more than one work in the last five years with Omar S. Itani.

Is cited by:

Andreassen, Tor (1)

Ferilli, Guido (1)

Le, Angelina Nhat-Hanh (1)

Fakih, Ali (1)

Cites to:

Noboa, Fabrizio (1)

de Ruyter, Ko (1)

Rettab, Belaid (1)

Tyran, Jean-Robert (1)

Melis, Andrea (1)

Armstrong, J. (1)

Brem, Alexander (1)

Holm, Hakan (1)

Plé, Loïc (1)

Jaramillo, Fernando (1)

Wengström, Erik (1)

Main data


Where Omar S. Itani has published?


Journals with more than one article published# docs
Journal of Business Ethics3
Journal of Retailing and Consumer Services2
Journal of Business Research2

Working Papers Series with more than one paper published# docs
Post-Print / HAL3

Recent works citing Omar S. Itani (2024 and 2023)


YearTitle of citing document
2024Strategic renewal during crises - A pragmatist proposition for multinational enterprises in a globalized world. (2024). Rangarajan, Deva ; Bowen, Melanie ; Singh, Sanjay Kumar ; Anand, Amitabh. In: Journal of International Management. RePEc:eee:intman:v:30:y:2024:i:3:s1075425324000152.

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2023Do employee orientation and societal orientation matter in the customer orientation—Performance link?. (2023). Wei, Susan ; Lee, Ruby P. In: Journal of Business Research. RePEc:eee:jbrese:v:159:y:2023:i:c:s0148296323000802.

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2023Exploring the factors influencing consumer engagement behavior regarding short-form video advertising: A big data perspective. (2023). Zhang, Yucheng ; Li, Xiaofeng ; Xiao, Lin. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:70:y:2023:i:c:s0969698922002636.

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2023Factors influencing the consumers’ behavioural intention to use online food delivery service: Empirical evidence from Taiwan. (2023). Lin, Chin-Tsai ; Hsiao, Wei-Hung ; Chen, Chih-Jou ; Tsai, Pei-Hsuan. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:73:y:2023:i:c:s0969698923000760.

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2023A quality function deployment framework for service strategy planning. (2023). Gotzamani, Katerina ; Georgiou, Andreas C ; Andronikidis, Andreas ; Kamvysi, Konstantina. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:73:y:2023:i:c:s0969698923000905.

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2023Leveraging perceived HPWS to improve service encounter quality in high-contact service industries. (2023). Opoku-Danso, Alexander ; Kwamega, Michael ; Asante, Eric Adom ; Tang, Chunyong. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:73:y:2023:i:c:s0969698923000917.

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2023Supervisor incivility and frontline employees’ performance amid the COVID-19 pandemic: A multilevel moderated mediation analysis. (2023). Shin, Yuhyung ; Gaan, Niharika. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:73:y:2023:i:c:s0969698923000942.

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2023Sales employees’ polychronicity and sales-service ambidexterity: Mediation of work engagement and moderation of store manager support. (2023). Shin, Yuhyung ; Gaan, Niharika. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:75:y:2023:i:c:s0969698923002618.

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2024Competitive advantage: A longitudinal analysis of the roles of data-driven innovation capabilities, marketing agility, and market turbulence. (2024). Agag, Gomaa ; Alghamdi, Omar A. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:76:y:2024:i:c:s0969698923002989.

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2023Assessing the COVID-19 impact on economy, health and natural resource prices: An evidence from selected Asian economies. (2023). Li, Juan ; Zheng, Shiyong ; Hafeez, Muhammad. In: Resources Policy. RePEc:eee:jrpoli:v:87:y:2023:i:pb:s0301420723010000.

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2023An assessment of resource curse hypothesis for Chinese economy. (2023). Li, Jiaying ; Biqing, LI ; Cao, Bing ; Hafeez, Muhammad. In: Resources Policy. RePEc:eee:jrpoli:v:87:y:2023:i:pb:s0301420723010061.

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2023Influence of sales support technologies on salesperson performance: A study of interpersonal and intrapersonal mediators. (2023). Damperat, Maud ; Franck, Romain. In: Post-Print. RePEc:hal:journl:halshs-04159504.

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2023The role of customer personality in premium banking services. (2023). Wong, Amy ; Shan, Shirie Pui. In: Journal of Financial Services Marketing. RePEc:pal:jofsma:v:28:y:2023:i:2:d:10.1057_s41264-022-00150-3.

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2023Social Media Adoption, Usage And Impact In Business-To-Business (B2B) Context: A State-Of-The-Art Literature Review. (2023). Raman, Ramakrishnan ; Rana, Nripendra P ; Ismagilova, Elvira ; Dwivedi, Yogesh K. In: Information Systems Frontiers. RePEc:spr:infosf:v:25:y:2023:i:3:d:10.1007_s10796-021-10106-y.

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Works by Omar S. Itani:


YearTitleTypeCited
2019Building customer relationships while achieving sales performance results: Is listening the holy grail of sales? In: Journal of Business Research.
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article9
2017Examining the role of sales-based CRM technology and social media use on post-sale service behaviors in India In: Journal of Business Research.
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article26
2020When poignant stories outweigh cold hard facts: A meta-analysis of the anecdotal bias In: Organizational Behavior and Human Decision Processes.
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article4
2020Between a rock and a hard place: Seizing the opportunity of demanding customers by means of frontline service behaviors In: Journal of Retailing and Consumer Services.
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article11
2020Between a rock and a hard place: Seizing the opportunity of demanding customers by means of frontline service behaviors.(2020) In: Post-Print.
[Citation analysis]
This paper has nother version. Agregated cites: 11
paper
2020Exploring the role of extrovert-introvert customers’ personality prototype as a driver of customer engagement: Does relationship duration matter? In: Journal of Retailing and Consumer Services.
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article13
2024How does big data affect organizational financial performance in turbulent markets? The role of customer-linking and selling capabilities In: Technological Forecasting and Social Change.
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article0
2022The impact of business-to-business salespeople’s social media use on value co-creation and cross/up-selling: the role of social capital In: Post-Print.
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paper0
2022Preparing for, withstanding, and learning from sales crises: Implications and a future research agenda In: Post-Print.
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paper1
2019Achieving Top Performance While Building Collegiality in Sales: It All Starts with Ethics In: Journal of Business Ethics.
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article7
2022Harnessing the Power Within: The Consequences of Salesperson Moral Identity and the Moderating Role of Internal Competitive Climate In: Journal of Business Ethics.
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article0
2023Activating Corporate Environmental Ethics on the Frontline: A Natural Resource-Based View In: Journal of Business Ethics.
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article4

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