Omar S. Itani : Citation Profile

Lebanese American University

6

H index

5

i10 index

106

Citations

RESEARCH PRODUCTION:

13

Articles

3

Papers

RESEARCH ACTIVITY:

   9 years (2017 - 2026). See details.
   Cites by year: 11
   Journals where Omar S. Itani has often published
   Relations with other researchers
   Recent citing documents: 22.    Total self citations: 4 (3.64 %)

MORE DETAILS IN:
ABOUT THIS REPORT:

   Permalink: http://citec.repec.org/pit31
   Updated: 2026-06-06    RAS profile: 2026-05-17    
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Relations with other researchers

Works with:

Authors registered in RePEc who have co-authored more than one work in the last five years with Omar S. Itani.

Is cited by:

Ferilli, Guido (1)

De Clercq, Dirk (1)

Farah, Maya (1)

Fakih, Ali (1)

PIMENTEL CLARO, DANNY (1)

Le, Angelina Nhat-Hanh (1)

Ramadan, Zahy (1)

Andreassen, Tor (1)

Elamer, Ahmed (1)

Carballo-Penela, Adolfo (1)

Cites to:

Tyran, Jean-Robert (1)

Berbegal-Mirabent, Jasmina (1)

Wengström, Erik (1)

Armstrong, J. (1)

Rahman, Mahfuzur (1)

de Ruyter, Ko (1)

KUMAR, VIKAS (1)

Melis, Andrea (1)

Brem, Alexander (1)

Holm, Hakan (1)

Spence, A. (1)

Main data

Where Omar S. Itani has published?

Journals with more than one article published# docs
Journal of Business Research4
Journal of Business Ethics3
Journal of Retailing and Consumer Services3

Working Papers Series with more than one paper published# docs
Post-Print / HAL3

Recent works citing Omar S. Itani (2026 and 2025)

YearTitle of citing document
2025Shaping ESG commitment through organizational psychological capital: The role of CEO power. (2025). Elamer, Ahmed ; Mahran, Karim. In: Business Strategy and the Environment. RePEc:bla:bstrat:v:34:y:2025:i:1:p:690-707.

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2025Investigation into smart behavior monitoring and workforce allocation optimization of frontline bank staff for financial risk control. (2025). Zhang, Yuhong ; Hao, Wei. In: Finance Research Letters. RePEc:eee:finlet:v:85:y:2025:i:pc:s1544612325013108.

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2024Lonely and Insecure: How salesperson Well-Being impacts performance. (2024). Good, Valerie ; Mangus, Stephanie M ; Fehl, Amy Greiner. In: Journal of Business Research. RePEc:eee:jbrese:v:184:y:2024:i:c:s0148296324003916.

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2025Unpacking when and how business analytics affect firm performance and customer satisfaction: A longitudinal examination. (2025). Alfadhel, Mutasim. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:84:y:2025:i:c:s0969698924005150.

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2026Purpose and profit: Understanding consumer reactions to social enterprises in retail and services. (2026). Osburg, Victoria-Sophie ; Batt, Verena ; Althuizen, Niek ; Falter, Mareike ; Saanchez, Carlos Raaul. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:88:y:2026:i:c:s0969698925003157.

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2026From attraction to aversion and back: examining brand hate, love, and retention. (2026). Khan, Tariq Iqbal ; Ul, Syed Ramiz ; Jamil, Raja Ahmed ; Mansoor, Mahnaz. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:88:y:2026:i:c:s0969698925003339.

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2026Leveraging AI to enhance firms’ resource efficiency: ecological modernization theory and resource-based view perspectives. (2026). Zhao, Lang ; Xu, Jiawei ; Lu, Jianjun ; Zhang, Baofeng. In: International Journal of Production Economics. RePEc:eee:proeco:v:291:y:2026:i:c:s0925527325002087.

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2026Harnessing customer demands for service innovation in business-to-business sales: Evidence from the Turkish HVAC industry. (2026). Glgeci, Smail ; Baci, Rifgi Bura ; Poyraz, Mehmet Zahid. In: Technovation. RePEc:eee:techno:v:149:y:2026:i:c:s016649722500183x.

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2025Big data analytics-enabled dynamic capabilities for corporate performance mediated through innovation ambidexterity: Findings from machine learning with cross-country analysis. (2025). de Aguiar, Arnaldo Rabello ; Wamba, Samuel Fosso ; Yoshikuni, Adilson Carlos ; Dwivedi, Rajeev. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:210:y:2025:i:c:s0040162524006498.

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2026From sales exaptation to digital transformation: Value creation from remote selling. (2026). Igarashi, Reika ; Vardarsuyu, Merve ; Fang, Linhao ; Bhoumik, Kshitij. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:223:y:2026:i:c:s0040162525004901.

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2025Charging the soul: Tailoring five experiential marketing dimensions to harness the appeal of electric vehicles for different psychological traits. (2025). Na, Zhao ; Kakuda, Nakaya ; Hazrul, Nik Mohd ; Si, Shuyang. In: Technology in Society. RePEc:eee:teinso:v:82:y:2025:i:c:s0160791x25000922.

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2025Global Events Demand Global Data : COVID-19 Crisis Responses and the Future of Selling and Sales Management around the Globe. (2024). PIMENTEL CLARO, DANNY ; Squire, Philip ; Huanhuan, Shi ; Jensen, Karina Burgdorff ; Salas, Jim ; Agnihotri, Raj ; Ryals, Lynette ; Klein, Michel ; Ramos, Carla ; Bullemore, Jorge ; Palomino-Tamayo, Walter ; Samaraweera, Manoshi ; Lai-Bennejean, Christine ; Rangarajan, Deva ; Kadi-Maglajli, Selma ; Hautamaki, Pia ; Guenzi, Paolo ; Peesker, Karen ; Gonzalez, Gabriel R ; Bolander, Willy ; Westphal, Jorg ; Fournier, Christophe ; Rouziou, Maria. In: Post-Print. RePEc:hal:journl:hal-04717619.

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2026Ethics in Action: Nurturing Green Behaviors in the Workplace Through Corporate Environmental Ethics and Supervisor Ethical Leadership. (2026). Zhang, Yixiang ; Saleem, Shaham ; Rafiq, Muhammad Umair ; Bashir, Hafsa. In: Journal of Business Ethics. RePEc:kap:jbuset:v:203:y:2026:i:2:d:10.1007_s10551-025-06050-5.

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2026Influence of Anecdotes of IVF Success on Treatment Decision Making: An Online Randomized Controlled Trial. (2026). Cvejic, Erin ; Chadwick, Verity ; van Laer, Tom ; Copp, Tessa ; Goldwater, Micah B ; McCaffery, Kirsten J ; Smith, Jenna. In: Medical Decision Making. RePEc:sae:medema:v:46:y:2026:i:1:p:15-25.

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2025Are Sales Successful Due to Salespeople Expertise and Adaptability? Gender and Age Dynamics in Investment Banking. (2025). Valenzuela-Fernaandez, Leslier ; Pinuer, Francisco Villegas. In: SAGE Open. RePEc:sae:sagope:v:15:y:2025:i:1:p:21582440251318464.

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2025Bridging the Gaps in Work Quality Research: A Multi-Level Interdisciplinary Review. (2025). Hughes, Emma ; Donnelly, Rory ; Chamberlain, Lisa. In: Work, Employment & Society. RePEc:sae:woemps:v:39:y:2025:i:4:p:949-971.

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2026Reimagining sales success: the emerging science of sales enablement. (2026). Parihar, Shubhendra Singh ; Mehrotra, Ankit. In: Italian Journal of Marketing. RePEc:spr:ijmark:v:2026:y:2026:i:1:d:10.1007_s43039-025-00127-9.

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2024“Sorry about my manager”: Mitigating customer-facing adverse manager behaviors. (2024). Johnson, Jeff S. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:52:y:2024:i:4:d:10.1007_s11747-023-00974-y.

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2025The past, present, and future of adaptive selling: Toward an integrative framework. (2025). Otoole, Jay ; Moreno, Gabriel ; McDougal, Elizabeth G ; Amiri, Dana ; Epler, Rhett T ; Chaker, Nawar N. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:53:y:2025:i:6:d:10.1007_s11747-025-01096-3.

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2025Bidding for B2B or B2G tenders: toward the adoption of pricing models in practice. (2025). Herrmann, Heinz ; Cobo, M J. In: Management Review Quarterly. RePEc:spr:manrev:v:75:y:2025:i:2:d:10.1007_s11301-024-00424-1.

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2026The Impact of CSR Dimension on Brand Love, Brand Loyalty, WOM: Quantitative Research of Turkish Customers. (2026). Palazzo, Maria ; Candar, Pelin ; Omidvar, Mohammadsadegh. In: Corporate Social Responsibility and Environmental Management. RePEc:wly:corsem:v:33:y:2026:i:1:p:1047-1065.

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2025Digital sustainability and eco‐environmental sustainability: A review of emerging technologies, resource challenges, and policy implications. (2025). Wagner, Christoph ; Meinhold, Roman ; Dhar, Bablu Kumar. In: Sustainable Development. RePEc:wly:sustdv:v:33:y:2025:i:2:p:2323-2338.

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Works by Omar S. Itani:

YearTitleTypeCited
2019Building customer relationships while achieving sales performance results: Is listening the holy grail of sales? In: Journal of Business Research.
[Full Text][Citation analysis]		article12
2026From handshakes to hashtags: Fostering digital human touch in business interactions In: Journal of Business Research.
[Full Text][Citation analysis]		article0
2026The paradox of ambidexterity: marketing and service-sales in the spotlight In: Journal of Business Research.
[Full Text][Citation analysis]		article0
2017Examining the role of sales-based CRM technology and social media use on post-sale service behaviors in India In: Journal of Business Research.
[Full Text][Citation analysis]		article29
2020When poignant stories outweigh cold hard facts: A meta-analysis of the anecdotal bias In: Organizational Behavior and Human Decision Processes.
[Full Text][Citation analysis]		article5
2020Between a rock and a hard place: Seizing the opportunity of demanding customers by means of frontline service behaviors In: Journal of Retailing and Consumer Services.
[Full Text][Citation analysis]		article12
2020Between a rock and a hard place: Seizing the opportunity of demanding customers by means of frontline service behaviors.(2020) In: Post-Print.
[Citation analysis]
This paper has nother version. Agregated cites: 12		paper
2020Exploring the role of extrovert-introvert customers€™ personality prototype as a driver of customer engagement: Does relationship duration matter? In: Journal of Retailing and Consumer Services.
[Full Text][Citation analysis]		article18
2025Which corporate social responsibility (CSR) approach optimizes customer engagement behavior? The role of customer-brand identification, brand love, and social communication In: Journal of Retailing and Consumer Services.
[Full Text][Citation analysis]		article3
2024How does big data affect organizational financial performance in turbulent markets? The role of customer-linking and selling capabilities In: Technological Forecasting and Social Change.
[Full Text][Citation analysis]		article3
2022The impact of business-to-business salespeople’s social media use on value co-creation and cross/up-selling: the role of social capital In: Post-Print.
[Citation analysis]		paper1
2022Preparing for, withstanding, and learning from sales crises: Implications and a future research agenda In: Post-Print.
[Citation analysis]		paper2
2019Achieving Top Performance While Building Collegiality in Sales: It All Starts with Ethics In: Journal of Business Ethics.
[Full Text][Citation analysis]		article12
2022Harnessing the Power Within: The Consequences of Salesperson Moral Identity and the Moderating Role of Internal Competitive Climate In: Journal of Business Ethics.
[Full Text][Citation analysis]		article1
2023Activating Corporate Environmental Ethics on the Frontline: A Natural Resource-Based View In: Journal of Business Ethics.
[Full Text][Citation analysis]		article8
2025AI washing: A conceptual exploration In: AMS Review.
[Full Text][Citation analysis]		article0

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