[Raw data] [50 most cited papers] [50 most relevant papers] [cites used to compute IF] [Recent citations ][Frequent citing series ] [more data in EconPapers] [trace new citations] [Missing citations? Add them now] [Incorrect content? Let us know]
IF | AIF | CIF | IF5 | DOC | CDO | CIT | NCI | CCU | D2Y | C2Y | D5Y | C5Y | SC | %SC | CiY | II | AII | |
1990 | 0 | 0.09 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0.04 | |||||
1991 | 0 | 0.08 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0.04 | |||||
1992 | 0 | 0.09 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0.04 | |||||
1993 | 0 | 0.11 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0.05 | |||||
1994 | 0 | 0.12 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0.06 | |||||
1995 | 0 | 0.19 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0.08 | |||||
1996 | 0 | 0.22 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0.1 | |||||
1997 | 0 | 0.22 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0.09 | |||||
1998 | 0 | 0.26 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0.12 | |||||
1999 | 0 | 0.27 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0.13 | |||||
2000 | 0 | 0.32 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0.14 | |||||
2001 | 0 | 0.35 | 0 | 0 | 0 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 0.15 | |||||
2002 | 0 | 0.37 | 0 | 0 | 0 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 0.19 | |||||
2003 | 0 | 0.4 | 0 | 0 | 0 | 0 | 0 | 3 | 0 | 0 | 0 | 0 | 0.19 | |||||
2004 | 0 | 0.44 | 0 | 0 | 0 | 0 | 0 | 3 | 0 | 0 | 0 | 0 | 0.2 | |||||
2005 | 0 | 0.45 | 0 | 0 | 0 | 0 | 0 | 4 | 0 | 0 | 0 | 0 | 0.21 | |||||
2006 | 0 | 0.46 | 0 | 0 | 0 | 0 | 0 | 4 | 0 | 0 | 0 | 0 | 0.2 | |||||
2007 | 0 | 0.42 | 0 | 0 | 0 | 0 | 0 | 4 | 0 | 0 | 0 | 0 | 0.18 | |||||
2008 | 0 | 0.44 | 1 | 0 | 35 | 35 | 750 | 35 | 39 | 0 | 0 | 33 | 94.3 | 35 | 1 | 0.2 | ||
2009 | 0.69 | 0.43 | 1.94 | 0.69 | 42 | 77 | 1000 | 149 | 188 | 35 | 24 | 35 | 24 | 138 | 92.6 | 39 | 0.93 | 0.21 |
2010 | 0.58 | 0.43 | 0.72 | 0.58 | 33 | 110 | 548 | 79 | 267 | 77 | 45 | 77 | 45 | 29 | 36.7 | 2 | 0.06 | 0.18 |
2011 | 0.79 | 0.45 | 1.14 | 0.74 | 46 | 156 | 747 | 178 | 445 | 75 | 59 | 110 | 81 | 117 | 65.7 | 10 | 0.22 | 0.2 |
2012 | 0.58 | 0.45 | 1.01 | 0.75 | 37 | 193 | 544 | 194 | 639 | 79 | 46 | 156 | 117 | 93 | 47.9 | 2 | 0.05 | 0.19 |
2013 | 0.63 | 0.5 | 1.03 | 0.77 | 32 | 225 | 434 | 231 | 870 | 83 | 52 | 193 | 149 | 51 | 22.1 | 1 | 0.03 | 0.21 |
2014 | 0.57 | 0.51 | 1.1 | 0.87 | 39 | 264 | 455 | 291 | 1161 | 69 | 39 | 190 | 166 | 63 | 21.6 | 5 | 0.13 | 0.2 |
2015 | 0.63 | 0.5 | 1.4 | 0.9 | 40 | 304 | 604 | 424 | 1586 | 71 | 45 | 187 | 168 | 100 | 23.6 | 9 | 0.23 | 0.19 |
2016 | 1.03 | 0.5 | 1.74 | 1.26 | 35 | 339 | 270 | 590 | 2176 | 79 | 81 | 194 | 244 | 87 | 14.7 | 9 | 0.26 | 0.18 |
2017 | 1.37 | 0.5 | 1.99 | 1.34 | 35 | 374 | 371 | 746 | 2922 | 75 | 103 | 183 | 246 | 80 | 10.7 | 18 | 0.51 | 0.18 |
2018 | 0.93 | 0.54 | 1.93 | 1.34 | 20 | 394 | 90 | 761 | 3683 | 70 | 65 | 181 | 243 | 52 | 6.8 | 2 | 0.1 | 0.21 |
2019 | 1.58 | 0.58 | 2.15 | 1.46 | 25 | 419 | 76 | 900 | 4583 | 55 | 87 | 169 | 247 | 71 | 7.9 | 4 | 0.16 | 0.21 |
2020 | 1.13 | 0.75 | 2.67 | 1.99 | 36 | 455 | 61 | 1216 | 5799 | 45 | 51 | 155 | 309 | 136 | 11.2 | 20 | 0.56 | 0.29 |
IF: | Impact Factor: C2Y / D2Y |
AIF: | Average Impact Factor for series in RePEc in year y |
CIF: | Cumulative impact factor |
IF5: | Impact Factor: C5Y / D5Y |
DOC: | Number of documents published in year y |
CDO: | Cumulative number of documents published until year y |
CIT: | Number of citations to papers published in year y |
NCI: | Number of citations in year y |
CCU: | Cumulative number of citations to papers published until year y |
D2Y: | Number of articles published in y-1 plus y-2 |
C2Y: | Cites in y to articles published in y-1 plus y-2 |
D5Y: | Number of articles published in y-1 until y-5 |
C5Y: | Cites in y to articles published in y-1 until y-5 |
SC: | selft citations in y to articles published in y-1 plus y-2 |
%SC: | Percentage of selft citations in y to articles published in y-1 plus y-2 |
CiY: | Cites in year y to documents published in year y |
II: | Immediacy Index: CiY / Documents. |
AII: | Average Immediacy Index for series in RePEc in year y |
# | Year | Title | Cited |
---|---|---|---|
1 | 2009 | Customer Experience Creation: Determinants, Dynamics and Management Strategies. (2009). Verhoef, Peter C ; Schlesinger, Leonard A ; Tsiros, Michael ; Roggeveen, Anne ; Parasuraman, A ; Lemon, Katherine N. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:1:p:31-41. Full description at Econpapers || Download paper | 273 |
2 | 2009 | Customer Experience Management in Retailing: Understanding the Buying Process. (2009). Puccinelli, Nancy M ; Stewart, David ; Raghubir, Priya ; Price, Robert ; Grewal, Dhruv ; Goodstein, Ronald C. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:1:p:15-30. Full description at Econpapers || Download paper | 203 |
3 | 2009 | Customer Experience Management in Retailing: An Organizing Framework. (2009). Grewal, Dhruv ; Kumar, V ; Levy, Michael. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:1:p:1-14. Full description at Econpapers || Download paper | 157 |
4 | 2012 | Common Method Bias in Marketing: Causes, Mechanisms, and Procedural Remedies. (2012). MacKenzie, Scott B ; Podsakoff, Philip M. In: Journal of Retailing. RePEc:eee:jouret:v:88:y:2012:i:4:p:542-555. Full description at Econpapers || Download paper | 137 |
5 | 2008 | The dynamics of online word-of-mouth and product salesââ¬âAn empirical investigation of the movie industry. (2008). Duan, Wenjing ; Whinston, Andrew B ; Gu, Bin. In: Journal of Retailing. RePEc:eee:jouret:v:84:y:2008:i:2:p:233-242. Full description at Econpapers || Download paper | 137 |
6 | 2017 | The Future of Retailing. (2017). Grewal, Dhruv ; Nordfalt, Jens ; Roggeveen, Anne L. In: Journal of Retailing. RePEc:eee:jouret:v:93:y:2017:i:1:p:1-6. Full description at Econpapers || Download paper | 111 |
7 | 2008 | Multichannel Shopper Segments and Their Covariates. (2008). Konu, Umut ; Neslin, Scott A ; Verhoef, Peter C. In: Journal of Retailing. RePEc:eee:jouret:v:84:y:2008:i:4:p:398-413. Full description at Econpapers || Download paper | 109 |
8 | 2010 | Channel Selection and Coordination in Dual-Channel Supply Chains. (2010). Cai, Gangshu. In: Journal of Retailing. RePEc:eee:jouret:v:86:y:2010:i:1:p:22-36. Full description at Econpapers || Download paper | 92 |
9 | 2012 | Online Customer Experience in e-Retailing: An empirical model of Antecedents and Outcomes. (2012). Rose, Susan ; Hair, Neil ; Samouel, Phillip ; Clark, Moira . In: Journal of Retailing. RePEc:eee:jouret:v:88:y:2012:i:2:p:308-322. Full description at Econpapers || Download paper | 91 |
10 | 2011 | Innovations in Retail Business Models. (2011). Sorescu, Alina ; Bridges, Cheryl ; Rangaswamy, Arvind ; Singh, Jagdip ; Frambach, Ruud T. In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:s1:p:s3-s16. Full description at Econpapers || Download paper | 81 |
11 | 2015 | On the Go: How Mobile Shopping Affects Customer Purchase Behavior. (2015). Wang, Rebecca Jen-Hui ; Krishnamurthi, Lakshman ; Malthouse, Edward C. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:217-234. Full description at Econpapers || Download paper | 78 |
12 | 2010 | Transaction Cost Economics: The Natural Progression. (2010). Williamson, Oliver. In: Journal of Retailing. RePEc:eee:jouret:v:86:y:2010:i:3:p:215-226. Full description at Econpapers || Download paper | 75 |
13 | 2014 | How Online Product Reviews Affect Retail Sales: A Meta-analysis. (2014). Floyd, Kristopher ; Freling, Traci ; Cho, Hyun Young ; Alhoqail, Saad. In: Journal of Retailing. RePEc:eee:jouret:v:90:y:2014:i:2:p:217-232. Full description at Econpapers || Download paper | 74 |
14 | 2011 | Innovations in Shopper Marketing: Current Insights and Future Research Issues. (2011). Shankar, Venkatesh ; Rizley, Ross ; Kelley, Eileen ; Mantrala, Murali ; Inman, Jeffrey J. In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:s1:p:s29-s42. Full description at Econpapers || Download paper | 71 |
15 | 2013 | Revisiting the Satisfactionââ¬âLoyalty Relationship: Empirical Generalizations and Directions for Future Research. (2013). Kumar, V ; Ganesh, Jaishankar ; Pozza, Ilaria Dalla. In: Journal of Retailing. RePEc:eee:jouret:v:89:y:2013:i:3:p:246-262. Full description at Econpapers || Download paper | 69 |
16 | 2015 | Integrating Bricks with Clicks: Retailer-Level and Channel-Level Outcomes of Onlineââ¬âOffline Channel Integration. (2015). Herhausen, Dennis ; Herrmann, Andreas ; Schoegel, Marcus ; Binder, Jochen. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:309-325. Full description at Econpapers || Download paper | 69 |
17 | 2009 | Communication and Promotion Decisions in Retailing: A Review and Directions for Future Research. (2009). Ailawadi, Kusum L ; Shankar, Venkatesh ; Gauri, Dinesh K ; Donthu, Naveen ; Beauchamp, J P. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:1:p:42-55. Full description at Econpapers || Download paper | 67 |
18 | 2013 | Against the Green: A Multi-method Examination of the Barriers to Green Consumption. (2013). Gleim, Mark R ; Cronin, Joseph J ; Andrews, Demetra ; Smith, Jeffery S. In: Journal of Retailing. RePEc:eee:jouret:v:89:y:2013:i:1:p:44-61. Full description at Econpapers || Download paper | 65 |
19 | 2009 | Supply Chain Management and Retailer Performance: Emerging Trends, Issues, and Implications for Research and Practice. (2009). Ganesan, Shankar ; Weitz, Barton ; Palmatier, Robert W ; Jap, Sandy ; George, Morris. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:1:p:84-94. Full description at Econpapers || Download paper | 63 |
20 | 2009 | Why is Assortment Planning so Difficult for Retailers? A Framework and Research Agenda. (2009). Mantrala, Murali K ; Shah, Denish ; Dankworth, Bill ; Gaidarev, Peter ; Fox, Edward J ; Kahn, Barbara E ; Levy, Michael. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:1:p:71-83. Full description at Econpapers || Download paper | 60 |
21 | 2011 | Retail Luxury Strategy: Assembling Charisma through Art and Magic. (2011). Dion, Delphine ; Arnould, Eric . In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:4:p:502-520. Full description at Econpapers || Download paper | 58 |
22 | 2017 | Shopper-Facing Retail Technology: A Retailer Adoption Decision Framework Incorporating Shopper Attitudes and Privacy Concerns. (2017). Inman, Jeffrey J ; Nikolova, Hristina. In: Journal of Retailing. RePEc:eee:jouret:v:93:y:2017:i:1:p:7-28. Full description at Econpapers || Download paper | 57 |
23 | 2011 | Born Unequal: A Study of the Helpfulness of User-Generated Product Reviews. (2011). Pan, Yue ; Zhang, Jason Q. In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:4:p:598-612. Full description at Econpapers || Download paper | 57 |
24 | 2011 | Innovations in Retail Pricing and Promotions. (2011). Grewal, Dhruv ; Robertson, Jane R ; Kopalle, Praveen ; Hall, Kevin ; Gauri, Dinesh ; Ailawadi, Kusum L. In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:s1:p:s43-s52. Full description at Econpapers || Download paper | 56 |
25 | 2015 | Perceived customer showrooming behavior and the effect on retail salesperson self-efficacy and performance. (2015). Rapp, Adam ; Beitelspacher, Lauren Skinner ; Ogilvie, Jessica ; Bachrach, Daniel G ; Baker, Thomas L. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:358-369. Full description at Econpapers || Download paper | 54 |
26 | 2015 | Unraveling the Personalization Paradox: The Effect of Information Collection and Trust-Building Strategies on Online Advertisement Effectiveness. (2015). Aguirre, Elizabeth ; Wetzels, Martin ; de Ruyter, KO ; Grewal, Dhruv ; Mahr, Dominik. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:1:p:34-49. Full description at Econpapers || Download paper | 52 |
27 | 2008 | A Meta-Analysis of Relationships Linking Employee Satisfaction to Customer Responses. (2008). Brown, Steven P ; Lam, Son K. In: Journal of Retailing. RePEc:eee:jouret:v:84:y:2008:i:3:p:243-255. Full description at Econpapers || Download paper | 50 |
28 | 2015 | The Impact of the Multi-channel Retail Mix on Online Store Choice: Does Online Experience Matter?. (2015). Melis, Kristina ; Lamey, Lien ; Breugelmans, Els ; Campo, Katia. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:272-288. Full description at Econpapers || Download paper | 49 |
29 | 2015 | Building With Bricks and Mortar: The Revenue Impact of Opening Physical Stores in a Multichannel Environment. (2015). Pauwels, Koen ; Neslin, Scott A. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:182-197. Full description at Econpapers || Download paper | 49 |
30 | 2009 | Dysfunctional Customer Behavior Severity: An Empirical Examination. (2009). Reynolds, Kate L ; Harris, Lloyd C. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:3:p:321-335. Full description at Econpapers || Download paper | 47 |
31 | 2010 | Online Shopper Motivations, and e-Store Attributes: An Examination of Online Patronage Behavior and Shopper Typologies. (2010). Ganesh, Jaishankar ; Pomirleanu, Nadia ; Luckett, Michael ; Reynolds, Kristy E. In: Journal of Retailing. RePEc:eee:jouret:v:86:y:2010:i:1:p:106-115. Full description at Econpapers || Download paper | 47 |
32 | 2012 | Understanding the Influence of Cues from Other Customers in the Service Experience: A Scale Development and Validation. (2012). Brocato, Deanne E ; Baker, Julie ; Voorhees, Clay M. In: Journal of Retailing. RePEc:eee:jouret:v:88:y:2012:i:3:p:384-398. Full description at Econpapers || Download paper | 42 |
33 | 2015 | The Impact of Cross-Channel Integration on Retailersââ¬â¢ Sales Growth. (2015). Cao, Lanlan ; Li, LI. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:198-216. Full description at Econpapers || Download paper | 42 |
34 | 2014 | The Role of the Beneficiary in Willingness to Pay for Socially Responsible Products: A Meta-analysis. (2014). Tully, Stephanie M ; Winer, Russell S. In: Journal of Retailing. RePEc:eee:jouret:v:90:y:2014:i:2:p:255-274. Full description at Econpapers || Download paper | 41 |
35 | 2011 | Retailing Innovations in a Globalizing Retail Market Environment. (2011). dellaert, benedict ; Reinartz, Werner ; Varadarajan, Rajan ; Kumar, V ; Krafft, Manfred. In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:s1:p:s53-s66. Full description at Econpapers || Download paper | 41 |
36 | 2009 | Retailer Pricing and Competitive Effects. (2009). Chintagunta, Pradeep ; Kopalle, Praveen ; Sills, James A ; Ratchford, Brian T ; Pauwels, Koen ; Fan, Jia ; Biswas, Dipayan . In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:1:p:56-70. Full description at Econpapers || Download paper | 41 |
37 | 2009 | Why Are Themed Brandstores So Powerful? Retail Brand Ideology at American Girl Place. (2009). Borghini, Stefania ; Sherry, John F ; Muiz, Albert M ; McGrath, Mary Ann ; Kozinets, Robert V ; Diamond, Nina. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:3:p:363-375. Full description at Econpapers || Download paper | 41 |
38 | 2008 | Rapport-Building Behaviors Used by Retail Employees. (2008). Gremler, Dwayne D ; Gwinner, Kevin P. In: Journal of Retailing. RePEc:eee:jouret:v:84:y:2008:i:3:p:308-324. Full description at Econpapers || Download paper | 40 |
39 | 2008 | The Effect of Compensation on Repurchase Intentions in Service Recovery. (2008). Grewal, Dhruv ; Tsiros, Michael ; Roggeveen, Anne L. In: Journal of Retailing. RePEc:eee:jouret:v:84:y:2008:i:4:p:424-434. Full description at Econpapers || Download paper | 40 |
40 | 2013 | The Impact of a Flagship vs. a Brand Store on Brand Attitude, Brand Attachment and Brand Equity. (2013). Dolbec, Pierre-Yann ; Chebat, Jean-Charles. In: Journal of Retailing. RePEc:eee:jouret:v:89:y:2013:i:4:p:460-466. Full description at Econpapers || Download paper | 39 |
41 | 2011 | Franchising Research Frontiers for the Twenty-First Century. (2011). Dant, Rajiv P ; Windsperger, Josef ; Grunhagen, Marko . In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:3:p:253-268. Full description at Econpapers || Download paper | 39 |
42 | 2008 | Understanding the Determinants of Retail Strategy: An Empirical Analysis. (2008). Gauri, Dinesh Kumar ; Grewal, Dhruv ; Trivedi, Minakshi. In: Journal of Retailing. RePEc:eee:jouret:v:84:y:2008:i:3:p:256-267. Full description at Econpapers || Download paper | 37 |
43 | 2008 | Strategies to offset performance failures: The role of brand equity. (2008). Brady, Michael K ; Roehm, Michelle L ; Fox, Gavin L ; Cronin, Joseph J. In: Journal of Retailing. RePEc:eee:jouret:v:84:y:2008:i:2:p:151-164. Full description at Econpapers || Download paper | 37 |
44 | 2008 | Retail Spectacles and Brand Meaning: Insights from a Brand Museum Case Study. (2008). Hollenbeck, Candice R ; Zinkhan, George M ; Peters, Cara. In: Journal of Retailing. RePEc:eee:jouret:v:84:y:2008:i:3:p:334-353. Full description at Econpapers || Download paper | 36 |
45 | 2017 | The Role of Big Data and Predictive Analytics in Retailing. (2017). Bradlow, Eric T ; Voleti, Sudhir ; Kopalle, Praveen ; Gangwar, Manish . In: Journal of Retailing. RePEc:eee:jouret:v:93:y:2017:i:1:p:79-95. Full description at Econpapers || Download paper | 36 |
46 | 2010 | A Second-hand Shoppersââ¬â¢ Motivation Scale: Antecedents, Consequences, and Implications for Retailers. (2010). Guiot, Denis ; Roux, Dominique. In: Journal of Retailing. RePEc:eee:jouret:v:86:y:2010:i:4:p:355-371. Full description at Econpapers || Download paper | 36 |
47 | 2009 | Customer Rage Episodes: Emotions, Expressions and Behaviors. (2009). McColl-Kennedy, Janet R ; Brady, Michael K ; Smith, Amy K ; Patterson, Paul G. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:2:p:222-237. Full description at Econpapers || Download paper | 35 |
48 | 2011 | Understanding Money-Back Guarantees: Cognitive, Affective, and Behavioral Outcomes. (2011). Suwelack, Thomas ; Hoyer, Wayne D ; Hogreve, Jens. In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:4:p:462-478. Full description at Econpapers || Download paper | 34 |
49 | 2015 | The Impact of Different Touchpoints on Brand Consideration. (2015). Baxendale, Shane ; Wilson, Hugh N ; MacDonald, Emma K. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:235-253. Full description at Econpapers || Download paper | 34 |
50 | 2008 | The Impact of Brand Delisting on Store Switching and Brand Switching Intentions. (2008). Sloot, Laurens M ; Verhoef, Peter C. In: Journal of Retailing. RePEc:eee:jouret:v:84:y:2008:i:3:p:281-296. Full description at Econpapers || Download paper | 34 |
# | Year | Title | Cited |
---|---|---|---|
1 | 2009 | Customer Experience Creation: Determinants, Dynamics and Management Strategies. (2009). Verhoef, Peter C ; Schlesinger, Leonard A ; Tsiros, Michael ; Roggeveen, Anne ; Parasuraman, A ; Lemon, Katherine N. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:1:p:31-41. Full description at Econpapers || Download paper | 122 |
2 | 2017 | The Future of Retailing. (2017). Grewal, Dhruv ; Nordfalt, Jens ; Roggeveen, Anne L. In: Journal of Retailing. RePEc:eee:jouret:v:93:y:2017:i:1:p:1-6. Full description at Econpapers || Download paper | 101 |
3 | 2012 | Common Method Bias in Marketing: Causes, Mechanisms, and Procedural Remedies. (2012). MacKenzie, Scott B ; Podsakoff, Philip M. In: Journal of Retailing. RePEc:eee:jouret:v:88:y:2012:i:4:p:542-555. Full description at Econpapers || Download paper | 98 |
4 | 2009 | Customer Experience Management in Retailing: Understanding the Buying Process. (2009). Puccinelli, Nancy M ; Stewart, David ; Raghubir, Priya ; Price, Robert ; Grewal, Dhruv ; Goodstein, Ronald C. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:1:p:15-30. Full description at Econpapers || Download paper | 85 |
5 | 2009 | Customer Experience Management in Retailing: An Organizing Framework. (2009). Grewal, Dhruv ; Kumar, V ; Levy, Michael. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:1:p:1-14. Full description at Econpapers || Download paper | 65 |
6 | 2010 | Channel Selection and Coordination in Dual-Channel Supply Chains. (2010). Cai, Gangshu. In: Journal of Retailing. RePEc:eee:jouret:v:86:y:2010:i:1:p:22-36. Full description at Econpapers || Download paper | 62 |
7 | 2012 | Online Customer Experience in e-Retailing: An empirical model of Antecedents and Outcomes. (2012). Rose, Susan ; Hair, Neil ; Samouel, Phillip ; Clark, Moira . In: Journal of Retailing. RePEc:eee:jouret:v:88:y:2012:i:2:p:308-322. Full description at Econpapers || Download paper | 59 |
8 | 2008 | Multichannel Shopper Segments and Their Covariates. (2008). Konu, Umut ; Neslin, Scott A ; Verhoef, Peter C. In: Journal of Retailing. RePEc:eee:jouret:v:84:y:2008:i:4:p:398-413. Full description at Econpapers || Download paper | 53 |
9 | 2017 | Shopper-Facing Retail Technology: A Retailer Adoption Decision Framework Incorporating Shopper Attitudes and Privacy Concerns. (2017). Inman, Jeffrey J ; Nikolova, Hristina. In: Journal of Retailing. RePEc:eee:jouret:v:93:y:2017:i:1:p:7-28. Full description at Econpapers || Download paper | 51 |
10 | 2008 | The dynamics of online word-of-mouth and product salesââ¬âAn empirical investigation of the movie industry. (2008). Duan, Wenjing ; Whinston, Andrew B ; Gu, Bin. In: Journal of Retailing. RePEc:eee:jouret:v:84:y:2008:i:2:p:233-242. Full description at Econpapers || Download paper | 51 |
11 | 2015 | Integrating Bricks with Clicks: Retailer-Level and Channel-Level Outcomes of Onlineââ¬âOffline Channel Integration. (2015). Herhausen, Dennis ; Herrmann, Andreas ; Schoegel, Marcus ; Binder, Jochen. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:309-325. Full description at Econpapers || Download paper | 50 |
12 | 2015 | On the Go: How Mobile Shopping Affects Customer Purchase Behavior. (2015). Wang, Rebecca Jen-Hui ; Krishnamurthi, Lakshman ; Malthouse, Edward C. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:217-234. Full description at Econpapers || Download paper | 48 |
13 | 2014 | How Online Product Reviews Affect Retail Sales: A Meta-analysis. (2014). Floyd, Kristopher ; Freling, Traci ; Cho, Hyun Young ; Alhoqail, Saad. In: Journal of Retailing. RePEc:eee:jouret:v:90:y:2014:i:2:p:217-232. Full description at Econpapers || Download paper | 46 |
14 | 2015 | Unraveling the Personalization Paradox: The Effect of Information Collection and Trust-Building Strategies on Online Advertisement Effectiveness. (2015). Aguirre, Elizabeth ; Wetzels, Martin ; de Ruyter, KO ; Grewal, Dhruv ; Mahr, Dominik. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:1:p:34-49. Full description at Econpapers || Download paper | 40 |
15 | 2015 | Building With Bricks and Mortar: The Revenue Impact of Opening Physical Stores in a Multichannel Environment. (2015). Pauwels, Koen ; Neslin, Scott A. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:182-197. Full description at Econpapers || Download paper | 36 |
16 | 2013 | Against the Green: A Multi-method Examination of the Barriers to Green Consumption. (2013). Gleim, Mark R ; Cronin, Joseph J ; Andrews, Demetra ; Smith, Jeffery S. In: Journal of Retailing. RePEc:eee:jouret:v:89:y:2013:i:1:p:44-61. Full description at Econpapers || Download paper | 36 |
17 | 2017 | The Role of Big Data and Predictive Analytics in Retailing. (2017). Bradlow, Eric T ; Voleti, Sudhir ; Kopalle, Praveen ; Gangwar, Manish . In: Journal of Retailing. RePEc:eee:jouret:v:93:y:2017:i:1:p:79-95. Full description at Econpapers || Download paper | 32 |
18 | 2011 | Retail Luxury Strategy: Assembling Charisma through Art and Magic. (2011). Dion, Delphine ; Arnould, Eric . In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:4:p:502-520. Full description at Econpapers || Download paper | 31 |
19 | 2015 | Perceived customer showrooming behavior and the effect on retail salesperson self-efficacy and performance. (2015). Rapp, Adam ; Beitelspacher, Lauren Skinner ; Ogilvie, Jessica ; Bachrach, Daniel G ; Baker, Thomas L. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:358-369. Full description at Econpapers || Download paper | 30 |
20 | 2011 | Innovations in Retail Business Models. (2011). Sorescu, Alina ; Bridges, Cheryl ; Rangaswamy, Arvind ; Singh, Jagdip ; Frambach, Ruud T. In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:s1:p:s3-s16. Full description at Econpapers || Download paper | 29 |
21 | 2015 | The Impact of Cross-Channel Integration on Retailersââ¬â¢ Sales Growth. (2015). Cao, Lanlan ; Li, LI. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:198-216. Full description at Econpapers || Download paper | 29 |
22 | 2015 | The Impact of the Multi-channel Retail Mix on Online Store Choice: Does Online Experience Matter?. (2015). Melis, Kristina ; Lamey, Lien ; Breugelmans, Els ; Campo, Katia. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:272-288. Full description at Econpapers || Download paper | 28 |
23 | 2011 | Born Unequal: A Study of the Helpfulness of User-Generated Product Reviews. (2011). Pan, Yue ; Zhang, Jason Q. In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:4:p:598-612. Full description at Econpapers || Download paper | 28 |
24 | 2014 | The Role of the Beneficiary in Willingness to Pay for Socially Responsible Products: A Meta-analysis. (2014). Tully, Stephanie M ; Winer, Russell S. In: Journal of Retailing. RePEc:eee:jouret:v:90:y:2014:i:2:p:255-274. Full description at Econpapers || Download paper | 27 |
25 | 2018 | Testing Retail Marketing-Mix Effects on Patronage: A Meta-Analysis. (2018). Blut, Markus ; Floh, Arne ; Teller, Christoph. In: Journal of Retailing. RePEc:eee:jouret:v:94:y:2018:i:2:p:113-135. Full description at Econpapers || Download paper | 26 |
26 | 2019 | Let Me Imagine That for You: Transforming the Retail Frontline Through Augmenting Customer Mental Imagery Ability. (2019). Chylinski, Mathew ; Heller, Jonas ; Keeling, Debbie I ; Mahr, Dominik ; de Ruyter, KO. In: Journal of Retailing. RePEc:eee:jouret:v:95:y:2019:i:2:p:94-114. Full description at Econpapers || Download paper | 26 |
27 | 2015 | The Impact of Different Touchpoints on Brand Consideration. (2015). Baxendale, Shane ; Wilson, Hugh N ; MacDonald, Emma K. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:235-253. Full description at Econpapers || Download paper | 25 |
28 | 2017 | Managing Multi- and Omni-Channel Distribution: Metrics and Research Directions. (2017). Ailawadi, Kusum L ; Farris, Paul W. In: Journal of Retailing. RePEc:eee:jouret:v:93:y:2017:i:1:p:120-135. Full description at Econpapers || Download paper | 24 |
29 | 2013 | Revisiting the Satisfactionââ¬âLoyalty Relationship: Empirical Generalizations and Directions for Future Research. (2013). Kumar, V ; Ganesh, Jaishankar ; Pozza, Ilaria Dalla. In: Journal of Retailing. RePEc:eee:jouret:v:89:y:2013:i:3:p:246-262. Full description at Econpapers || Download paper | 24 |
30 | 2015 | The Importance of Trust for Personalized Online Advertising. (2015). Bleier, Alexander ; Eisenbeiss, Maik. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:3:p:390-409. Full description at Econpapers || Download paper | 23 |
31 | 2010 | A Second-hand Shoppersââ¬â¢ Motivation Scale: Antecedents, Consequences, and Implications for Retailers. (2010). Guiot, Denis ; Roux, Dominique. In: Journal of Retailing. RePEc:eee:jouret:v:86:y:2010:i:4:p:355-371. Full description at Econpapers || Download paper | 22 |
32 | 2015 | How Does Corporate Social Responsibility Affect Consumer Response to Service Failure in Buyerââ¬âSeller Relationships?. (2015). Bolton, Lisa E ; Mattila, Anna S. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:1:p:140-153. Full description at Econpapers || Download paper | 21 |
33 | 2011 | Innovations in Shopper Marketing: Current Insights and Future Research Issues. (2011). Shankar, Venkatesh ; Rizley, Ross ; Kelley, Eileen ; Mantrala, Murali ; Inman, Jeffrey J. In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:s1:p:s29-s42. Full description at Econpapers || Download paper | 21 |
34 | 2010 | Transaction Cost Economics: The Natural Progression. (2010). Williamson, Oliver. In: Journal of Retailing. RePEc:eee:jouret:v:86:y:2010:i:3:p:215-226. Full description at Econpapers || Download paper | 21 |
35 | 2016 | Light and Pale Colors in Food Packaging: When Does This Package Cue Signal Superior Healthiness or Inferior Tastiness?. (2016). Mai, Robert ; Seeberg-Elverfeldt, Berenike ; Symmank, Claudia. In: Journal of Retailing. RePEc:eee:jouret:v:92:y:2016:i:4:p:426-444. Full description at Econpapers || Download paper | 21 |
36 | 2017 | Using Visual Design to Improve Customer Perceptions of Online Assortments. (2017). Kahn, Barbara E. In: Journal of Retailing. RePEc:eee:jouret:v:93:y:2017:i:1:p:29-42. Full description at Econpapers || Download paper | 20 |
37 | 2011 | Innovations in Retail Pricing and Promotions. (2011). Grewal, Dhruv ; Robertson, Jane R ; Kopalle, Praveen ; Hall, Kevin ; Gauri, Dinesh ; Ailawadi, Kusum L. In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:s1:p:s43-s52. Full description at Econpapers || Download paper | 20 |
38 | 2009 | Why is Assortment Planning so Difficult for Retailers? A Framework and Research Agenda. (2009). Mantrala, Murali K ; Shah, Denish ; Dankworth, Bill ; Gaidarev, Peter ; Fox, Edward J ; Kahn, Barbara E ; Levy, Michael. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:1:p:71-83. Full description at Econpapers || Download paper | 20 |
39 | 2013 | The Impact of a Flagship vs. a Brand Store on Brand Attitude, Brand Attachment and Brand Equity. (2013). Dolbec, Pierre-Yann ; Chebat, Jean-Charles. In: Journal of Retailing. RePEc:eee:jouret:v:89:y:2013:i:4:p:460-466. Full description at Econpapers || Download paper | 19 |
40 | 2016 | The Effect of Return Policy Leniency on Consumer Purchase and Return Decisions: A Meta-analytic Review. (2016). Janakiraman, Narayan ; Freling, Ryan ; Syrdal, Holly A. In: Journal of Retailing. RePEc:eee:jouret:v:92:y:2016:i:2:p:226-235. Full description at Econpapers || Download paper | 19 |
41 | 2010 | Online Shopper Motivations, and e-Store Attributes: An Examination of Online Patronage Behavior and Shopper Typologies. (2010). Ganesh, Jaishankar ; Pomirleanu, Nadia ; Luckett, Michael ; Reynolds, Kristy E. In: Journal of Retailing. RePEc:eee:jouret:v:86:y:2010:i:1:p:106-115. Full description at Econpapers || Download paper | 19 |
42 | 2012 | Understanding the Influence of Cues from Other Customers in the Service Experience: A Scale Development and Validation. (2012). Brocato, Deanne E ; Baker, Julie ; Voorhees, Clay M. In: Journal of Retailing. RePEc:eee:jouret:v:88:y:2012:i:3:p:384-398. Full description at Econpapers || Download paper | 18 |
43 | 2017 | Sensory Aspects of Package Design. (2017). Krishna, Aradhna ; Aydinolu, Nilufer Z ; Cian, Luca. In: Journal of Retailing. RePEc:eee:jouret:v:93:y:2017:i:1:p:43-54. Full description at Econpapers || Download paper | 18 |
44 | 2017 | Calibrating 30 Years of Experimental Research: A Meta-Analysis of the Atmospheric Effects of Music, Scent, and Color. (2017). Roschk, Holger ; Breitsohl, Jan ; Correia, Sandra Maria. In: Journal of Retailing. RePEc:eee:jouret:v:93:y:2017:i:2:p:228-240. Full description at Econpapers || Download paper | 17 |
45 | 2019 | Antecedents and Consequences of Customer Satisfaction: Do They Differ Across Online and Offline Purchases?. (2019). Zhang, Yufei ; Morgeson, Forrest V ; Sharma, Pratyush Nidhi ; Tomas, G. In: Journal of Retailing. RePEc:eee:jouret:v:95:y:2019:i:1:p:10-23. Full description at Econpapers || Download paper | 17 |
46 | 2009 | Communication and Promotion Decisions in Retailing: A Review and Directions for Future Research. (2009). Ailawadi, Kusum L ; Shankar, Venkatesh ; Gauri, Dinesh K ; Donthu, Naveen ; Beauchamp, J P. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:1:p:42-55. Full description at Econpapers || Download paper | 17 |
47 | 2015 | From Multi-Channel Retailing to Omni-Channel Retailing. (2015). Verhoef, Peter C ; Inman, Jeffrey J ; Kannan, P K. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:174-181. Full description at Econpapers || Download paper | 17 |
48 | 2011 | Aesthetics and the online shopping environment: Understanding consumer responses. (2011). Wang, Yong Jian ; Wei, Jie ; Minor, Michael S. In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:1:p:46-58. Full description at Econpapers || Download paper | 16 |
49 | 2017 | Future of Retailer Profitability: An Organizing Framework. (2017). Kumar, V ; Song, Hyunseok ; Anand, Ankit. In: Journal of Retailing. RePEc:eee:jouret:v:93:y:2017:i:1:p:96-119. Full description at Econpapers || Download paper | 16 |
50 | 2009 | Dysfunctional Customer Behavior Severity: An Empirical Examination. (2009). Reynolds, Kate L ; Harris, Lloyd C. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:3:p:321-335. Full description at Econpapers || Download paper | 15 |
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2020 | Approacher be-wear? Increasing shopper approach intentions through employee apparel. (2020). Farmer, Adam ; Esmark, Carol L ; Barney, Christian. In: Journal of Business Research. RePEc:eee:jbrese:v:108:y:2020:i:c:p:401-416. Full description at Econpapers || Download paper | |
2020 | Virtual and augmented reality: Advancing research in consumer marketing. (2020). Bigne, Enrique ; Wedel, Michel ; Zhang, Jie. In: International Journal of Research in Marketing. RePEc:eee:ijrema:v:37:y:2020:i:3:p:443-465. Full description at Econpapers || Download paper | |
2020 | Impact of sales Promotions benefits on perceived value: Does product category moderate the results?. (2020). Verma, Priyanka ; Sinha, Somesh Kumar. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:52:y:2020:i:c:s0969698917307567. Full description at Econpapers || Download paper | |
2020 | Will Consumers Pay More for Efficient Delivery? An Empirical Study of What Affects E-Customersââ¬â¢ Satisfaction and Willingness to Pay on Online Shopping in Bangladesh. (2020). Li, Sihan ; Zhuang, Guijun ; Saha, Swapan Kumar. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:3:p:1121-:d:316623. Full description at Econpapers || Download paper | |
2020 | Online customer behavior: perceptions regarding the types of risks incurred through online purchases. (2020). Veiga, Claudimar Pereira ; Kudlawicz-Franco, Claudineia ; Souza, Adriano Mendona ; Silva, Wesley Vieira ; Bach, Tatiana Marceda. In: Palgrave Communications. RePEc:pal:palcom:v:6:y:2020:i:1:d:10.1057_s41599-020-0389-4. Full description at Econpapers || Download paper | |
2020 | Online retailing across e-channels and e-channel touchpoints: Empirical studies of consumer behavior in the multichannel e-commerce environment. (2020). Wagner, Gerhard ; Steinmann, Sascha ; Schramm-Klein, Hanna. In: Journal of Business Research. RePEc:eee:jbrese:v:107:y:2020:i:c:p:256-270. Full description at Econpapers || Download paper | |
2020 | Promotional pricing and online business model choice in the presence of retail competition. (2020). Li, Xiang ; Yan, Yingchen ; Zhao, Ruiqing ; Chen, Pingping. In: Omega. RePEc:eee:jomega:v:94:y:2020:i:c:s0305048318311083. Full description at Econpapers || Download paper | |
2020 | Consumer Willingness To Pay for Proenvironmental Attributes of Biogas Digestate-Based Potting Soil. (2020). Kurz, Peter ; Dahlin, Johannes ; Herbes, Carsten. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:16:p:6405-:d:396589. Full description at Econpapers || Download paper | |
2020 | The role of culture and purchasing power parity in shaping mall-shoppersâââ‰â¢ profiles. (2020). Mitchell, Vince ; Gilboa, Shaked. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:52:y:2020:i:c:s0969698919300050. Full description at Econpapers || Download paper | |
2020 | Impulse buying: a meta-analytic review. (2020). Iyer, Gopalkrishnan R ; Grewal, Dhruv ; Xiao, Sarah Hong ; Blut, Markus . In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:48:y:2020:i:3:d:10.1007_s11747-019-00670-w. Full description at Econpapers || Download paper | |
2020 | Retail in my pocketâââ‰â¬Å replicating and extending the construct of service quality into the mobile commerce context. (2020). Kaatz, Christopher. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:53:y:2020:i:c:s0969698919303005. Full description at Econpapers || Download paper | |
2020 | Augmenting the urban place brand ââ¬â On the relationship between markets and town and city centres. (2020). Wood, Steve ; Teller, Christoph ; Alexander, Andrew. In: Journal of Business Research. RePEc:eee:jbrese:v:116:y:2020:i:c:p:642-654. Full description at Econpapers || Download paper | |
2020 | Research on the influence of after-sales service quality factors on customer satisfaction. (2020). Safari, Sepehr ; Shokoohyar, Sina ; Shokouhyar, Sajjad. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:56:y:2020:i:c:s0969698919313311. Full description at Econpapers || Download paper | |
2020 | How do consumers process digital display ads in-store? The effect of location, content, and goal relevance. (2020). Brengman, Malaika ; Willems, Kim ; van De, Stephanie. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:56:y:2020:i:c:s0969698920308298. Full description at Econpapers || Download paper | |
2020 | Mall experiences are not universal: The moderating roles of national culture and mall industry age. (2020). Belhsen, Nourdine ; Frimpong, Kwabena ; Borges, Adilson ; Mitchell, Vince ; Vilnai-Yavetz, Iris ; Gilboa, Shaked. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:57:y:2020:i:c:s0969698920304926. Full description at Econpapers || Download paper | |
2020 | Persuasive location-based messaging to increase store visits: An exploratory study of fashion shoppers. (2020). Weltevreden, Jesse ; Merikivi, Jani ; Verhagen, Tibert ; Meents, Selmar . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:57:y:2020:i:c:s0969698920308262. Full description at Econpapers || Download paper | |
2020 | Branding in the time of virtual reality: Are virtual store brand perceptions real?. (2020). Aiello, Gaetano ; Vannucci, Virginia ; Pizzi, Gabriele. In: Journal of Business Research. RePEc:eee:jbrese:v:119:y:2020:i:c:p:502-510. Full description at Econpapers || Download paper | |
2020 | Does the Effect of Customer Experience on Customer Satisfaction Create a Sustainable Competitive Advantage? A Comparative Study of Different Shopping Situations. (2020). Yeh, Shang-Pao ; Zhou, Wen-Xin ; Wu, Tung-Ju ; Guo, Jia-Ning ; Pei, Xue-Liang. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:18:p:7436-:d:411458. Full description at Econpapers || Download paper | |
2020 | Minding the competition: The drivers for multichannel service quality in fashion retailing. (2020). Lancaster, Geoff ; Howell, Kerry ; Ozuem, Wilson ; Patten, Elena. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:53:y:2020:i:c:s0969698919311555. Full description at Econpapers || Download paper | |
2020 | Guilt online vs. offline: What are its consequences on consumer behavior?. (2020). Saintives, Camille. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:55:y:2020:i:c:s0969698919309130. Full description at Econpapers || Download paper | |
2020 | Critical success factors in the sharing economy: a customer perspective. (2020). Kuo, Ming-Yen ; Huang, Shiu-Li. In: Service Business. RePEc:spr:svcbiz:v:14:y:2020:i:4:d:10.1007_s11628-020-00426-5. Full description at Econpapers || Download paper | |
2020 | Effective allocation of financial services intensity and its impact on channel competition. (2020). Yang, Mei ; Wang, Zongrun. In: Managerial and Decision Economics. RePEc:wly:mgtdec:v:41:y:2020:i:8:p:1473-1492. Full description at Econpapers || Download paper | |
2020 | Role of Brand Love and Consumersââ¬â¢ Demographics in Building Consumerââ¬âBrand Relationship. (2020). Nawaz, Muhammad Zahid ; Alam, Faizan ; Jiang, Yun. In: SAGE Open. RePEc:sae:sagope:v:10:y:2020:i:4:p:2158244020983005. Full description at Econpapers || Download paper | |
2020 | The future of in-store technology. (2020). Nordfalt, Jens ; Roggeveen, Anne L ; Noble, Stephanie M ; Grewal, Dhruv. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:48:y:2020:i:1:d:10.1007_s11747-019-00697-z. Full description at Econpapers || Download paper | |
2020 | Seeing eye to eye: social augmented reality and shared decision making in the marketplace. (2020). Chylinski, Mathew ; Mahr, Dominik ; Ruyter, Ko ; Keeling, Debbie I ; Hilken, Tim. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:48:y:2020:i:2:d:10.1007_s11747-019-00688-0. Full description at Econpapers || Download paper | |
2020 | Journeying Together: Aligning Retailer and Service Provider Roles with Collective Consumer Practices. (2020). Price, Linda L ; Epp, Amber M ; Thomas, Tandy Chalmers. In: Journal of Retailing. RePEc:eee:jouret:v:96:y:2020:i:1:p:9-24. Full description at Econpapers || Download paper | |
2020 | Nostalgia beats the wow-effect: Inspiration, awe and meaningful associations in augmented reality marketing. (2020). Rauschnabel, Philipp A ; Felix, Reto ; Hinsch, Chris. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:53:y:2020:i:c:s0969698919306551. Full description at Econpapers || Download paper | |
2020 | The playground effect: How augmented reality drives creative customer engagement. (2020). de Ruyter, KO ; Keeling, Debbie Isobel ; Heller, Jonas ; Mahr, Dominik ; Chylinski, Mathew ; Hilken, Tim ; Jessen, Alexander. In: Journal of Business Research. RePEc:eee:jbrese:v:116:y:2020:i:c:p:85-98. Full description at Econpapers || Download paper | |
2020 | Augmented reality marketing: A technology-enabled approach to situated customer experience. (2020). de Ruyter, KO ; Mahr, Dominik ; Keeling, Debbie Isobel ; Hilken, Tim ; Heller, Jonas ; Chylinski, Mathew. In: Australasian marketing journal. RePEc:eee:aumajo:v:28:y:2020:i:4:p:374-384. Full description at Econpapers || Download paper | |
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2020 | Are super stock exchange mergers motivated by efficiency or market power gains?. (2020). Abukari, Kobana ; Otchere, Isaac. In: Journal of International Financial Markets, Institutions and Money. RePEc:eee:intfin:v:64:y:2020:i:c:s1042443119304883. Full description at Econpapers || Download paper | |
2020 | Intuitive pricing by independent store managers: Challenging beliefs and practices. (2020). Kowalkowski, Christian ; Kienzler, Mario ; Benoit, Sabine. In: Journal of Business Research. RePEc:eee:jbrese:v:115:y:2020:i:c:p:70-84. Full description at Econpapers || Download paper | |
2020 | Power imbalances in French food retailing: Evidence from a production function approach to estimate market power. (2020). Koppenberg, Maximilian ; Hirsch, Stefan. In: Economics Letters. RePEc:eee:ecolet:v:194:y:2020:i:c:s0165176520302433. Full description at Econpapers || Download paper | |
2020 | Market competition and pricing strategies in retail supply chains. (2020). Choi, Jeonghoon ; Jung, Ilyoung ; Park, Imsu. In: Managerial and Decision Economics. RePEc:wly:mgtdec:v:41:y:2020:i:8:p:1528-1538. Full description at Econpapers || Download paper | |
2020 | Does online retail coupons and memberships create favourable psychological disposition?. (2020). Dwivedi, Yogesh K ; Foroudi, Pantea ; Balakrishnan, Janarthanan. In: Journal of Business Research. RePEc:eee:jbrese:v:116:y:2020:i:c:p:229-244. Full description at Econpapers || Download paper | |
2020 | Mediated-moderated effects: High and low store image, brand awareness, perceived value from mini and supermarkets retail stores. (2020). Eberle, Luciene ; Milan, Gabriel Sperandio ; de Toni, Deonir ; Graciola, Ana Paula. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:55:y:2020:i:c:s0969698919308793. Full description at Econpapers || Download paper | |
2020 | The effect of specific discount pattern in terms of price promotions on perceived price attractiveness and purchase intention: An experimental research. (2020). Kiitapci, Olgun ; Soysal, Aye Nur ; Bykdaa, Naci. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:55:y:2020:i:c:s0969698919315383. Full description at Econpapers || Download paper | |
2020 | Supply chain channel strategies for online retailers: Whether to introduce web showrooms?. (2020). Han, Xiaohua ; Wang, Zihan ; Sun, Yanhong. In: Transportation Research Part E: Logistics and Transportation Review. RePEc:eee:transe:v:144:y:2020:i:c:s1366554520307705. Full description at Econpapers || Download paper | |
2020 | Autonomous Shopping Systems: Identifying and Overcoming Barriers to Consumer Adoption. (2020). Johar, Gita Venkataramani ; de Bellis, Emanuel. In: Journal of Retailing. RePEc:eee:jouret:v:96:y:2020:i:1:p:74-87. Full description at Econpapers || Download paper | |
2020 | Disentangling language from ethnic preferences in the recruitment of domestic workers: A discrete choice experiment. (2020). Verhaest, Dieter ; Rousseau, Sandra ; Adriaenssens, Stef ; Theys, Tobias ; Deschacht, Nick. In: Journal of Business Research. RePEc:eee:jbrese:v:117:y:2020:i:c:p:144-151. Full description at Econpapers || Download paper | |
2020 | Understanding the value process: Value creation in a luxury service context. (2020). Kessous, Aurelie ; Guais, Blandine ; Gronroos, Christian ; Visconti, Luca M ; Holmqvist, Jonas. In: Journal of Business Research. RePEc:eee:jbrese:v:120:y:2020:i:c:p:114-126. Full description at Econpapers || Download paper | |
2020 | Luxury in the digital age: A multi-actor service encounter perspective. (2020). Wirtz, Jochen ; Holmqvist, Jonas ; Fritze, Martin P. In: Journal of Business Research. RePEc:eee:jbrese:v:121:y:2020:i:c:p:747-756. Full description at Econpapers || Download paper | |
2020 | Winning strategies for customer loyalty in the sharing economy: A mixed-methods study. (2020). Marimon, Frederic ; Akhmedova, Anna ; Mas-Machuca, Marta. In: Journal of Business Research. RePEc:eee:jbrese:v:112:y:2020:i:c:p:33-44. Full description at Econpapers || Download paper | |
2020 | Tourists perception of time: Directions for design. (2020). Pearce, Philip L. In: Annals of Tourism Research. RePEc:eee:anture:v:83:y:2020:i:c:s0160738320300761. Full description at Econpapers || Download paper | |
2020 | Revisiting customer analytics capability for data-driven retailing. (2020). Yanamandram, Venkata ; Akter, Shahriar ; Hossain, Md Afnan. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:56:y:2020:i:c:s0969698919314523. Full description at Econpapers || Download paper | |
2020 | The Effects of Environmental Haptic Cues on Consumer Perceptions of Retailer Warmth and Competence. (2020). Deitz, George D ; Oakley, Jared ; Peck, Joann ; Balaji, M S ; Jha, Subhash. In: Journal of Retailing. RePEc:eee:jouret:v:96:y:2020:i:4:p:590-605. Full description at Econpapers || Download paper | |
2020 | An evolutionary game theoretic model for analyzing retailersââ¬â¢ behavior when introducing economy and premium private labels. (2020). Raissi, Gholam Ali ; Hejazi, Seyed Reza ; Assarzadegan, Parisa. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:57:y:2020:i:c:s0969698919315620. Full description at Econpapers || Download paper | |
2020 | The effectiveness of random discounts for migrating customers to the mobile channel. (2020). Zhang, Sha. In: Journal of Business Research. RePEc:eee:jbrese:v:110:y:2020:i:c:p:272-281. Full description at Econpapers || Download paper | |
2020 | Retail store churn and performance ââ¬â The moderating role of sales amplitude and unpredictability. (2020). Struckell, Elisabeth M ; Patel, Pankaj C ; Manikas, Andrew S ; Ojha, Divesh. In: International Journal of Production Economics. RePEc:eee:proeco:v:222:y:2020:i:c:s0925527319303305. Full description at Econpapers || Download paper | |
2020 | Personalization and hedonic motivation in creating customer experiences and loyalty in omnichannel retail. (2020). Saarijrvi, Hannu ; Karjaluoto, Heikki ; Tyrvinen, Olli. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:57:y:2020:i:c:s0969698919314882. Full description at Econpapers || Download paper | |
2020 | Consumer privacy and the future of data-based innovation and marketing. (2020). Goldfarb, Avi ; Bleier, Alexander ; Tucker, Catherine. In: International Journal of Research in Marketing. RePEc:eee:ijrema:v:37:y:2020:i:3:p:466-480. Full description at Econpapers || Download paper |
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2020 | Changing Grocery Shopping Behaviours Among Chinese Consumers At The Outset Of The COVIDââ¬Â19 Outbreak. (2020). Hallsworth, Alan G ; Li, Junxiong ; Cocastefaniak, Andres J. In: Tijdschrift voor Economische en Sociale Geografie. RePEc:bla:tvecsg:v:111:y:2020:i:3:p:574-583. Full description at Econpapers || Download paper | |
2020 | Political conservatism and preference for (a)symmetric brand logos. (2020). Chan, Eugene Y ; Northey, Gavin. In: Journal of Business Research. RePEc:eee:jbrese:v:115:y:2020:i:c:p:149-159. Full description at Econpapers || Download paper | |
2020 | The conditional enjoyment-enhancing effect of shipping box aesthetics. (2020). Wetzels, Martin ; Schnurr, Benedikt. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:57:y:2020:i:c:s0969698919314286. Full description at Econpapers || Download paper | |
2020 | Applying the multisensory sculpture technique to explore the role of brand usage on multisensory brand experiences. (2020). Villasante-Arellano, Ana Josefina ; Castillo-Villar, Fernando Rey. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:57:y:2020:i:c:s096969891931567x. Full description at Econpapers || Download paper | |
2020 | Understanding Retail Experiences and Customer Journey Management. (2020). Roggeveen, Anne L ; Grewal, Dhruv. In: Journal of Retailing. RePEc:eee:jouret:v:96:y:2020:i:1:p:3-8. Full description at Econpapers || Download paper | |
2020 | Increasing Consumersâ Willingness to Engage in Data Disclosure Processes through Relevance-Illustrating Game Elements. (2020). Widjaja, Thomas ; Schumann, Jan H ; Zimmermann, Johanna ; Bidler, Margarita. In: Journal of Retailing. RePEc:eee:jouret:v:96:y:2020:i:4:p:507-523. Full description at Econpapers || Download paper | |
2020 | The Effects of Environmental Haptic Cues on Consumer Perceptions of Retailer Warmth and Competence. (2020). Deitz, George D ; Oakley, Jared ; Peck, Joann ; Balaji, M S ; Jha, Subhash. In: Journal of Retailing. RePEc:eee:jouret:v:96:y:2020:i:4:p:590-605. Full description at Econpapers || Download paper | |
2020 | . Full description at Econpapers || Download paper | |
2020 | Making Hemp Choices: Evidence from Vermont. (2020). Gallagher, Katherine ; Lacasse, Hannah ; Kolodinsky, Jane. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:15:p:6287-:d:394520. Full description at Econpapers || Download paper | |
2020 | Mindful co-creation of transformative service for better well-being. (2020). My-Quyen, Mai Thi ; Thuy, Pham Ngoc ; Hau, Le Nguyen. In: Service Business. RePEc:spr:svcbiz:v:14:y:2020:i:3:d:10.1007_s11628-020-00422-9. Full description at Econpapers || Download paper |
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2019 | Impact of Green IS, Service Innovation and Customer Experience in influencing Customer Satisfaction and Environmental Performance. (2019). Elidjen, Elidjen ; Alamsjah, Firdaus ; Sasmoko, Sasmoko. In: International Journal of Energy Economics and Policy. RePEc:eco:journ2:2019-06-45. Full description at Econpapers || Download paper | |
2019 | Whats Mine Is a Hologram? How Shared Augmented Reality Augments Psychological Ownership. (2019). de Ruyter, KO ; Keeling, Debbie I ; Hilken, Tim ; Heller, Jonas ; Chylinski, Mathew ; Carrozzi, Amelia. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:48:y:2019:i:c:p:71-88. Full description at Econpapers || Download paper | |
2019 | The Way the Wind Blows: Direction of Airflow Energizes Consumers and Fuels Creative Engagement. (2019). Izadi, Anoosha ; Patrick, Vanessa M ; Rudd, Melanie. In: Journal of Retailing. RePEc:eee:jouret:v:95:y:2019:i:4:p:143-157. Full description at Econpapers || Download paper | |
2019 | Touching the Untouchable: Exploring Multi-Sensory Augmented Reality in the Context of Online Retailing. (2019). Heller, Jonas ; Keeling, Debbie I ; Mahr, Dominik ; de Ruyter, KO ; Chylinski, Mathew. In: Journal of Retailing. RePEc:eee:jouret:v:95:y:2019:i:4:p:219-234. Full description at Econpapers || Download paper |
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2018 | Improving Hotel Services in Romania Using Marketing Campaigns. (2018). Andreea, MARIN-PANTELESCU . In: International Conference on Marketing and Business Development Journal. RePEc:aes:icmbdj:v:1:y:2018:i:2:p:56-68. Full description at Econpapers || Download paper | |
2018 | Marketing Strategies of Services and Purchasing Incentives in Asia. (2018). Al, Firend. In: GATR Journals. RePEc:gtr:gatrjs:jmmr187. Full description at Econpapers || Download paper |
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2017 | What factors determine e-satisfaction and consumer spending in e-commerce retailing?. (2017). Nisar, Tahir M ; Prabhakar, Guru. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:39:y:2017:i:c:p:135-144. Full description at Econpapers || Download paper | |
2017 | Every step counts: When physical movement affects perceived value. (2017). Mathmann, Frank ; de Ruyter, KO ; Higgins, Tory E ; Chylinski, Mathew . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:39:y:2017:i:c:p:279-285. Full description at Econpapers || Download paper | |
2017 | Understanding omni-channel shopping value: A mixed-method study. (2017). Hur, Elodie ; Ackermann, Claire-Lise ; Picot-Coupey, Karine. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:39:y:2017:i:c:p:314-330. Full description at Econpapers || Download paper | |
2017 | The Future of Retailing. (2017). Grewal, Dhruv ; Nordfalt, Jens ; Roggeveen, Anne L. In: Journal of Retailing. RePEc:eee:jouret:v:93:y:2017:i:1:p:1-6. Full description at Econpapers || Download paper | |
2017 | Enhancing Customer Engagement Through Consciousness. (2017). Grewal, Dhruv ; Nordfalt, Jens ; Sisodia, Rajendra ; Roggeveen, Anne L. In: Journal of Retailing. RePEc:eee:jouret:v:93:y:2017:i:1:p:55-64. Full description at Econpapers || Download paper | |
2017 | The Magnitude of Change Effect in Store Remodeling. (2017). Danaher, Peter ; Sands, Sean J ; Ferraro, Carla R. In: Journal of Retailing. RePEc:eee:jouret:v:93:y:2017:i:4:p:440-457. Full description at Econpapers || Download paper | |
2017 | USING BIG DATA TO PREDICT CONSUMER RESPONSES TO PROMOTIONAL DISCOUNTS AS PART OF SALES & OPERATIONS PLANNING. (2017). Manikas, Andrew ; Skiver, Ryan ; Godfrey, Michael. In: International Journal of Management and Marketing Research. RePEc:ibf:ijmmre:v:10:y:2017:i:1:p:69-78. Full description at Econpapers || Download paper | |
2017 | Global consolidation of industries and business failures: insights from brick-and-mortar and online outlets. (2017). Amankwah-Amoah, Joseph. In: MPRA Paper. RePEc:pra:mprapa:82509. Full description at Econpapers || Download paper | |
2017 | The self-concept life cycle and brand perceptions: An interdisciplinary perspective. (2017). Gonzalez-Jimenez, Hector . In: AMS Review. RePEc:spr:amsrev:v:7:y:2017:i:1:d:10.1007_s13162-017-0092-9. Full description at Econpapers || Download paper | |
2017 | Big Data Analytics: A Review on Theoretical Contributions and Tools Used in Literature. (2017). Grover, Purva ; Kar, Arpan Kumar. In: Global Journal of Flexible Systems Management. RePEc:spr:gjofsm:v:18:y:2017:i:3:d:10.1007_s40171-017-0159-3. Full description at Econpapers || Download paper |