Citation analysis for Customer Needs and Solutions / Springer

Citation Profile [Updated: 2022-01-09 21:43:50]

5 Years H

Impact Factor

0.83

5 Years IF

0.48

Data available in this report

[Raw data] [50 most cited papers] [50 most relevant papers] [cites used to compute IF] [Recent citations ][Frequent citing series ] [more data in EconPapers] [trace new citations] [Missing citations? Add them now] [Incorrect content? Let us know]

Main indicators

Raw Data

	IF	AIF	CIF	IF5	DOC	CDO	CIT	NCI	CCU	D2Y	C2Y	D5Y	C5Y	SC	%SC	CiY	II	AII
1990	0	0.09	0	0	0	0	0		0	0		0			0		0	0.04
1991	0	0.08	0	0	0	0	0		0	0		0			0		0	0.04
1992	0	0.09	0	0	0	0	0		0	0		0			0		0	0.04
1993	0	0.11	0	0	0	0	0		0	0		0			0		0	0.05
1994	0	0.12	0	0	0	0	0		0	0		0			0		0	0.06
1995	0	0.19	0	0	0	0	0		0	0		0			0		0	0.08
1996	0	0.22	0	0	0	0	0		0	0		0			0		0	0.1
1997	0	0.22	0	0	0	0	0		0	0		0			0		0	0.09
1998	0	0.26	0	0	0	0	0		0	0		0			0		0	0.12
1999	0	0.27	0	0	0	0	0		0	0		0			0		0	0.13
2000	0	0.32	0	0	0	0	0		0	0		0			0		0	0.14
2001	0	0.35	0	0	0	0	0		0	0		0			0		0	0.15
2002	0	0.37	0	0	0	0	0		0	0		0			0		0	0.19
2003	0	0.4	0	0	0	0	0		0	0		0			0		0	0.19
2004	0	0.44	0	0	0	0	0		0	0		0			0		0	0.2
2005	0	0.45	0	0	0	0	0		0	0		0			0		0	0.21
2006	0	0.46	0	0	0	0	0		0	0		0			0		0	0.2
2007	0	0.42	0	0	0	0	0		0	0		0			0		0	0.18
2008	0	0.44	0	0	0	0	0		0	0		0			0		0	0.2
2009	0	0.43	0	0	0	0	0		0	0		0			0		0	0.21
2010	0	0.43	0	0	0	0	0		0	0		0			0		0	0.18
2011	0	0.45	0	0	0	0	0		0	0		0			0		0	0.2
2012	0	0.45	0	0	0	0	0		0	0		0			0		0	0.19
2013	0	0.5	0	0	0	0	0		0	0		0			0		0	0.21
2014	0	0.51	0	0	0	0	0		0	0		0			0		0	0.2
2015	0	0.5	0.07	0	27	27	66	2	2	0		0		1	50	2	0.07	0.19
2016	0.3	0.5	0.17	0.3	20	47	4	8	10	27	8	27	8		0		0	0.18
2017	0.23	0.5	0.23	0.23	6	53	4	12	22	47	11	47	11		0		0	0.18
2018	0	0.54	0.13	0.11	14	67	45	9	31	26		53	6		0	1	0.07	0.21
2019	0.45	0.58	0.27	0.28	10	77	4	21	52	20	9	67	19	2	9.5	2	0.2	0.21
2020	0.83	0.75	0.46	0.48	8	85	0	39	91	24	20	77	37	1	2.6		0	0.29

IF:	Impact Factor: C2Y / D2Y
AIF:	Average Impact Factor for series in RePEc in year y
CIF:	Cumulative impact factor
IF5:	Impact Factor: C5Y / D5Y
DOC:	Number of documents published in year y
CDO:	Cumulative number of documents published until year y
CIT:	Number of citations to papers published in year y
NCI:	Number of citations in year y
CCU:	Cumulative number of citations to papers published until year y
D2Y:	Number of articles published in y-1 plus y-2
C2Y:	Cites in y to articles published in y-1 plus y-2
D5Y:	Number of articles published in y-1 until y-5
C5Y:	Cites in y to articles published in y-1 until y-5
SC:	selft citations in y to articles published in y-1 plus y-2
%SC:	Percentage of selft citations in y to articles published in y-1 plus y-2
CiY:	Cites in year y to documents published in year y
II:	Immediacy Index: CiY / Documents.
AII:	Average Immediacy Index for series in RePEc in year y

50 most cited documents in this series

#	Year	Title	Cited
1	2015	An Interdisciplinary Review of Research in Conjoint Analysis: Recent Developments and Directions for Future Research. (2015). Desarbo, Wayne ; Rao, Vithala ; Agarwal, James ; Malhotra, Naresh K.. In: Customer Needs and Solutions. RePEc:spr:custns:v:2:y:2015:i:1:p:19-40. Full description at Econpapers \|\| Download paper	13
2	2018	Consumer Choice and Autonomy in the Age of Artificial Intelligence and Big Data. (2018). Andre, Quentin ; Yang, Haiyang ; Weber, Bernd ; Boven, Leaf ; Huber, Joel ; Goldstein, William ; Frank, Douglas ; Crum, Alia ; Wertenbroch, Klaus ; Carmon, Ziv . In: Customer Needs and Solutions. RePEc:spr:custns:v:5:y:2018:i:1:d:10.1007_s40547-017-0085-8. Full description at Econpapers \|\| Download paper	13
3	2018	Sharing Economy: Review of Current Research and Future Directions. (2018). Narasimhan, Chakravarthi ; Zhu, Ting ; Wu, Chunhua ; Subramanian, Upender ; Proserpio, Davide ; Moorthy, Sridhar ; Messinger, Paul R ; Kopalle, Praveen K ; Jiang, Baojun ; Papatla, Purushottam. In: Customer Needs and Solutions. RePEc:spr:custns:v:5:y:2018:i:1:d:10.1007_s40547-017-0079-6. Full description at Econpapers \|\| Download paper	12
4	2015	Business-to-Business Buying: Challenges and Opportunities. (2015). Sridhar, Shrihari ; Grewal, Rajdeep ; Spekman, Robert ; Scheer, Lisa ; Rindfleisch, Aric ; Palmatier, Robert ; Mantrala, Murali ; Lusch, Robert ; Kayande, Ujwal ; Jindal, Pranav ; Bharadwaj, Sundar ; Lilien, Gary . In: Customer Needs and Solutions. RePEc:spr:custns:v:2:y:2015:i:3:p:193-208. Full description at Econpapers \|\| Download paper	11
5	2015	Research Opportunities in Emerging Markets: an Inter-disciplinary Perspective from Marketing, Economics, and Psychology. (2015). Mobarak, Ahmed ; Foster, Andrew ; Atkin, David ; Priester, Joe ; Wood, Wendy ; Shum, Matt ; Iyer, Ganesh ; Jin, Ginger ; Keniston, Daniel ; Kitayama, Shinobu ; Qian, YI ; Sudhir, K ; Tewari, Ishani . In: Customer Needs and Solutions. RePEc:spr:custns:v:2:y:2015:i:4:p:264-276. Full description at Econpapers \|\| Download paper	11
6	2018	In Pursuit of Enhanced Customer Retention Management: Review, Key Issues, and Future Directions. (2018). Schrift, Rom ; Ascarza, Eva ; Provost, Foster ; Neal, David ; Libai, Barak ; Lemmens, Aurelie ; Gupta, Sunil ; Fader, Peter S ; Anderson, Zachery ; Netzer, Oded ; Neslin, Scott A. In: Customer Needs and Solutions. RePEc:spr:custns:v:5:y:2018:i:1:d:10.1007_s40547-017-0080-0. Full description at Econpapers \|\| Download paper	7
7	2015	Enhancing Crowdsourcing Success: the Role of Creative and Deliberate Problem-Solving Styles. (2015). Mahr, Dominik ; Slotegraaf, Rebecca ; Rindfleisch, Aric. In: Customer Needs and Solutions. RePEc:spr:custns:v:2:y:2015:i:3:p:209-221. Full description at Econpapers \|\| Download paper	5
8	2015	Developing Customer Solutions for Subsistence Marketplaces in Emerging Economies: a BottomÃ¢â¬âUp 3C (Customer, Community, and Context) Approach. (2015). Viswanathan, Madhubalan ; Venugopal, Srinivas . In: Customer Needs and Solutions. RePEc:spr:custns:v:2:y:2015:i:4:p:325-336. Full description at Econpapers \|\| Download paper	5
9	2015	Wireless CarriersÃ¢â¬â¢ Exclusive Handset Arrangements: an Empirical Look at the iPhone. (2015). Chintagunta, Pradeep ; Liu, Hongju ; Zhu, Ting. In: Customer Needs and Solutions. RePEc:spr:custns:v:2:y:2015:i:2:p:177-190. Full description at Econpapers \|\| Download paper	5
10	2015	WhatÃ¢â¬â¢s Different About Emerging Markets, and What Does it Mean for Theory and Practice?. (2015). Srivastava, Rajendra K ; Roberts, John ; Kayande, Ujwal . In: Customer Needs and Solutions. RePEc:spr:custns:v:2:y:2015:i:4:p:245-250. Full description at Econpapers \|\| Download paper	5
11	2015	Millions of Opportunities: An Agenda for Research in Emerging Markets. (2015). Narasimhan, OM ; Chandy, Rajesh . In: Customer Needs and Solutions. RePEc:spr:custns:v:2:y:2015:i:4:p:251-263. Full description at Econpapers \|\| Download paper	4
12	2015	Retaining Talented Salespeople. (2015). Voola, Ranjit ; Lu, Steven ; Bonfrer, Andre . In: Customer Needs and Solutions. RePEc:spr:custns:v:2:y:2015:i:2:p:148-164. Full description at Econpapers \|\| Download paper	4
13	2018	Beyond Posted Prices: the Past, Present, and Future of Participative Pricing Mechanisms. (2018). Spann, Martin ; Skiera, Bernd ; Popkowski Leszczyc, Peter ; Thomas, Manoj ; Mak, Vincent ; Koenigsberg, Oded ; Jap, Sandy D ; Haruvy, Ernan ; Bertini, Marco ; Zeithammer, Robert. In: Customer Needs and Solutions. RePEc:spr:custns:v:5:y:2018:i:1:d:10.1007_s40547-017-0082-y. Full description at Econpapers \|\| Download paper	3
14	2019	Using the Double Transparency of Autonomous Vehicles to Increase Fairness and Social Welfare. (2019). Xu, Jie ; Ding, Min. In: Customer Needs and Solutions. RePEc:spr:custns:v:6:y:2019:i:1:d:10.1007_s40547-019-00093-2. Full description at Econpapers \|\| Download paper	3
15	2018	IndividualsÃ¢â¬â¢ Decisions in the Presence of Multiple Goals. (2018). Swait, Joffre ; Donkers, Bas ; dellaert, benedict ; Adamowicz, Wiktor ; A. A. J. Marley, ; Feinberg, Fred M ; Chorus, Caspar ; Cherchi, Elisabetta ; Bruch, Elizabeth E ; Arentze, Theo A ; Vic, Wiktor L ; Salisbury, Linda Court . In: Customer Needs and Solutions. RePEc:spr:custns:v:5:y:2018:i:1:d:10.1007_s40547-017-0071-1. Full description at Econpapers \|\| Download paper	2
16	2019	Technological Workforce and Its Impact on Algorithmic Justice in Politics. (2019). Lee, Kyungwon ; Shafto, Patrick ; Lopez, David ; Williams, Jerome D. In: Customer Needs and Solutions. RePEc:spr:custns:v:6:y:2019:i:3:d:10.1007_s40547-019-00103-3. Full description at Econpapers \|\| Download paper	2
17	2017	No Man is an Island: the Effect of Social Presence on Negative Word of Mouth Intention in Service Failures. (2017). He, YI ; Alden, Dana L ; Chen, Qimei ; Hu, Miao. In: Customer Needs and Solutions. RePEc:spr:custns:v:4:y:2017:i:4:d:10.1007_s40547-017-0078-7. Full description at Econpapers \|\| Download paper	2
18	2018	How Context Affects Choice. (2018). Wood, Wendy ; Thomadsen, Raphael ; Sudhir, K ; Singh, Vishal ; Sela, Aner ; Liu, Wendy ; John, Leslie ; Hansen, Karsten ; Bollinger, Bryan ; Arora, Neeraj ; Amir, ON ; Rooderkerk, Robert P. In: Customer Needs and Solutions. RePEc:spr:custns:v:5:y:2018:i:1:d:10.1007_s40547-017-0084-9. Full description at Econpapers \|\| Download paper	2
19	2018	Everywhere and at All Times: Mobility, Consumer Decision-Making, and Choice. (2018). Venkatesan, Rajkumar ; Lurie, Nicholas H ; Sun, Baohong ; Schlosser, Ann E ; Pancras, Joseph ; Packard, Grant ; Muir, David M ; Mason, Charlotte H ; Liu, Hongju ; Chen, Zoey ; Berger, Jonah. In: Customer Needs and Solutions. RePEc:spr:custns:v:5:y:2018:i:1:d:10.1007_s40547-017-0076-9. Full description at Econpapers \|\| Download paper	2
20	2015	Online Retailing Paired with KiranaÃ¢â¬âA Formidable Combination for Emerging Markets. (2015). Gokhale, Srikant ; Rawal, Saurabh ; Sinha, Piyush . In: Customer Needs and Solutions. RePEc:spr:custns:v:2:y:2015:i:4:p:317-324. Full description at Econpapers \|\| Download paper	2
21	2015	The Long-Term Effect of Multichannel Usage on Sales. (2015). Neslin, Scott ; Bilgicer, Tolga ; Jedidi, Kamel ; Lehmann, Donald . In: Customer Needs and Solutions. RePEc:spr:custns:v:2:y:2015:i:1:p:41-56. Full description at Econpapers \|\| Download paper	2
22	2018	Emerging Trends in Product Bundling: Investigating Consumer Choice and Firm Behavior. (2018). Pracejus, John ; Rao, Vithala R ; Mehta, Nitin ; Ma, YU ; Levin, Irwin ; Kumar, Nanda ; Kim, Hwang ; Derdenger, Tim ; Cooke, Alan ; Bhargava, Hemant ; Venkatesh, R ; Russell, Gary J. In: Customer Needs and Solutions. RePEc:spr:custns:v:5:y:2018:i:1:d:10.1007_s40547-017-0075-x. Full description at Econpapers \|\| Download paper	2
23	2017	Generic and Brand Advertising Strategies Under Inter-Industry Competition. (2017). Lin, Yuanfang ; Krishnamurthy, Sandeep . In: Customer Needs and Solutions. RePEc:spr:custns:v:4:y:2017:i:1:d:10.1007_s40547-017-0070-2. Full description at Econpapers \|\| Download paper	1
24	2020	Technology-Augmented Choice: How Digital Innovations Are Transforming Consumer Decision Processes. (2020). Ward, Adrian F ; Hildebrand, Christian ; Hadi, Rhonda ; Melumad, Shiri. In: Customer Needs and Solutions. RePEc:spr:custns:v:7:y:2020:i:3:d:10.1007_s40547-020-00107-4. Full description at Econpapers \|\| Download paper	1
25	2016	Maximal or Minimal Differentiation in a Hotelling Market? A Fresh Perspective. (2016). Pazgal, Amit ; Thomadsen, Raphael ; Soberman, David . In: Customer Needs and Solutions. RePEc:spr:custns:v:3:y:2016:i:1:p:42-47. Full description at Econpapers \|\| Download paper	1
26	2015	Base + Add-on Pricing in Extremely Competitive Categories. (2015). Guo, Ruijiao ; Papatla, Purushottam. In: Customer Needs and Solutions. RePEc:spr:custns:v:2:y:2015:i:2:p:133-147. Full description at Econpapers \|\| Download paper	1
27	2018	A Factorial Hidden Markov Model for the Analysis of Temporal Change in Choice Models. (2018). Kani, Amirali ; Desarbo, Wayne S. In: Customer Needs and Solutions. RePEc:spr:custns:v:5:y:2018:i:3:d:10.1007_s40547-018-0088-0. Full description at Econpapers \|\| Download paper	1
28	2015	Exploration- and Exploitation-Oriented Marketing Strategies and Sales Growth in Emerging Markets. (2015). Bahadir, S ; Vila, Omar ; Bharadwaj, Sundar. In: Customer Needs and Solutions. RePEc:spr:custns:v:2:y:2015:i:4:p:277-289. Full description at Econpapers \|\| Download paper	1
29	2016	Measuring Economic Efficiency in the Motion Picture Industry: a Data Envelopment Analysis Approach. (2016). Amrouche, Nawel ; Hababou, Moez ; Jedidi, Kamel. In: Customer Needs and Solutions. RePEc:spr:custns:v:3:y:2016:i:3:d:10.1007_s40547-016-0069-0. Full description at Econpapers \|\| Download paper	1
30	2019	Marketing Scholars and Political Marketing: the Pragmatic and Principled Reasons for Why Marketing Academics Should Research the Use of Marketing in the Political Arena. (2019). Lees-Marshment, Jennifer. In: Customer Needs and Solutions. RePEc:spr:custns:v:6:y:2019:i:3:d:10.1007_s40547-019-0091-0. Full description at Econpapers \|\| Download paper	1
31	2016	Maximal or Minimal Differentiation in a Hotelling Market? A Fresh Perspective. (2016). Soberman, David ; Pazgal, Amit ; Thomadsen, Raphael. In: Customer Needs and Solutions. RePEc:spr:custns:v:3:y:2016:i:1:d:10.1007_s40547-015-0054-z. Full description at Econpapers \|\| Download paper	1
32	2017	A Parametric Constrained Segmentation Methodology for Application in Sport Marketing. (2017). Desarbo, Wayne S ; Blank, Ashley Stadler ; Chen, Qian. In: Customer Needs and Solutions. RePEc:spr:custns:v:4:y:2017:i:4:d:10.1007_s40547-017-0086-7. Full description at Econpapers \|\| Download paper	1
33	2015	Which Modeling Scholars Get Promoted, and How Fast?. (2015). Meng, Meg ; Zamudio, Cesar. In: Customer Needs and Solutions. RePEc:spr:custns:v:2:y:2015:i:1:p:91-104. Full description at Econpapers \|\| Download paper	1
34	2016	SatisfactionÃ¢â¬âRepurchase Intentions Relationship: Exploring the Contingent Roles of Consideration Set Size and Price Consciousness. (2016). Bindroo, Vishal ; Echambadi, Raj ; He, Xin. In: Customer Needs and Solutions. RePEc:spr:custns:v:3:y:2016:i:3:d:10.1007_s40547-016-0067-2. Full description at Econpapers \|\| Download paper	1
35	2015	Trends in Business Markets. (2015). Grewal, Rajdeep ; Lilien, Gary . In: Customer Needs and Solutions. RePEc:spr:custns:v:2:y:2015:i:3:p:191-192. Full description at Econpapers \|\| Download paper	1
36	2015	Publication, Citation, Career Development, and Recent Trends: Empirical Evidence for Quantitative Marketing Researchers. (2015). Jiang, Zhiying ; Rajiv, Surendra ; Chu, Junhong. In: Customer Needs and Solutions. RePEc:spr:custns:v:2:y:2015:i:1:p:71-90. Full description at Econpapers \|\| Download paper	1
37	2016	Does Informative Advertising Increase Market Price? An Experimental Investigation. (2016). Amaldoss, Wilfred ; He, Chuan. In: Customer Needs and Solutions. RePEc:spr:custns:v:3:y:2016:i:2:d:10.1007_s40547-016-0064-5. Full description at Econpapers \|\| Download paper	1
38	2017	Signaling Success: Word of Mouth as Self-Enhancement. (2017). Wojnicki, Andrea C ; Godes, David . In: Customer Needs and Solutions. RePEc:spr:custns:v:4:y:2017:i:4:d:10.1007_s40547-017-0077-8. Full description at Econpapers \|\| Download paper	1
39	2018	Persuading Children: a Framework for Understanding Long-Lasting Influences on ChildrenÃ¢â¬â¢s Food Choices. (2018). Albuquerque, Paulo ; Nicklaus, Sophie ; McAlister, Anna R ; Maimaran, Michal ; Chan, Kara ; Campbell, Margaret C ; Brucks, Merrie. In: Customer Needs and Solutions. RePEc:spr:custns:v:5:y:2018:i:1:d:10.1007_s40547-017-0083-x. Full description at Econpapers \|\| Download paper	1
40	2016	Coordinating R&D, Product Positioning, and Pricing Strategy: A Duopoly Model. (2016). Xie, Yuying ; Yeniyurt, Sengun ; Jagpal, Harsharanjeet S ; Wang, Xin. In: Customer Needs and Solutions. RePEc:spr:custns:v:3:y:2016:i:2:d:10.1007_s40547-015-0063-y. Full description at Econpapers \|\| Download paper	1
41	2018	Understanding Influence of Marketing Thought on Practice: an Analysis of Business Journals Using Textual and Latent Dirichlet Allocation (LDA) Analysis. (2018). Borah, Abhishek ; Ryoo, Jun Hyun ; Wang, Xin. In: Customer Needs and Solutions. RePEc:spr:custns:v:5:y:2018:i:3:d:10.1007_s40547-018-0089-z. Full description at Econpapers \|\| Download paper	1
42	2015	The Multidimensional Nature of Product Perceptions within Asia. (2015). Eckhardt, Giana ; Wang, Luming. In: Customer Needs and Solutions. RePEc:spr:custns:v:2:y:2015:i:4:p:290-301. Full description at Econpapers \|\| Download paper	1

50 most relevant documents in this series (papers most cited in the last two years)

#	Year	Title	Cited
1	2018	Consumer Choice and Autonomy in the Age of Artificial Intelligence and Big Data. (2018). Andre, Quentin ; Yang, Haiyang ; Weber, Bernd ; Boven, Leaf ; Huber, Joel ; Goldstein, William ; Frank, Douglas ; Crum, Alia ; Wertenbroch, Klaus ; Carmon, Ziv . In: Customer Needs and Solutions. RePEc:spr:custns:v:5:y:2018:i:1:d:10.1007_s40547-017-0085-8. Full description at Econpapers \|\| Download paper	13
2	2018	Sharing Economy: Review of Current Research and Future Directions. (2018). Narasimhan, Chakravarthi ; Zhu, Ting ; Wu, Chunhua ; Subramanian, Upender ; Proserpio, Davide ; Moorthy, Sridhar ; Messinger, Paul R ; Kopalle, Praveen K ; Jiang, Baojun ; Papatla, Purushottam. In: Customer Needs and Solutions. RePEc:spr:custns:v:5:y:2018:i:1:d:10.1007_s40547-017-0079-6. Full description at Econpapers \|\| Download paper	12
3	2015	An Interdisciplinary Review of Research in Conjoint Analysis: Recent Developments and Directions for Future Research. (2015). Desarbo, Wayne ; Rao, Vithala ; Agarwal, James ; Malhotra, Naresh K.. In: Customer Needs and Solutions. RePEc:spr:custns:v:2:y:2015:i:1:p:19-40. Full description at Econpapers \|\| Download paper	8
4	2018	In Pursuit of Enhanced Customer Retention Management: Review, Key Issues, and Future Directions. (2018). Schrift, Rom ; Ascarza, Eva ; Provost, Foster ; Neal, David ; Libai, Barak ; Lemmens, Aurelie ; Gupta, Sunil ; Fader, Peter S ; Anderson, Zachery ; Netzer, Oded ; Neslin, Scott A. In: Customer Needs and Solutions. RePEc:spr:custns:v:5:y:2018:i:1:d:10.1007_s40547-017-0080-0. Full description at Econpapers \|\| Download paper	7
5	2015	Business-to-Business Buying: Challenges and Opportunities. (2015). Sridhar, Shrihari ; Grewal, Rajdeep ; Spekman, Robert ; Scheer, Lisa ; Rindfleisch, Aric ; Palmatier, Robert ; Mantrala, Murali ; Lusch, Robert ; Kayande, Ujwal ; Jindal, Pranav ; Bharadwaj, Sundar ; Lilien, Gary . In: Customer Needs and Solutions. RePEc:spr:custns:v:2:y:2015:i:3:p:193-208. Full description at Econpapers \|\| Download paper	6
6	2015	Research Opportunities in Emerging Markets: an Inter-disciplinary Perspective from Marketing, Economics, and Psychology. (2015). Mobarak, Ahmed ; Foster, Andrew ; Atkin, David ; Priester, Joe ; Wood, Wendy ; Shum, Matt ; Iyer, Ganesh ; Jin, Ginger ; Keniston, Daniel ; Kitayama, Shinobu ; Qian, YI ; Sudhir, K ; Tewari, Ishani . In: Customer Needs and Solutions. RePEc:spr:custns:v:2:y:2015:i:4:p:264-276. Full description at Econpapers \|\| Download paper	5
7	2015	Wireless CarriersÃ¢â¬â¢ Exclusive Handset Arrangements: an Empirical Look at the iPhone. (2015). Chintagunta, Pradeep ; Liu, Hongju ; Zhu, Ting. In: Customer Needs and Solutions. RePEc:spr:custns:v:2:y:2015:i:2:p:177-190. Full description at Econpapers \|\| Download paper	4
8	2015	WhatÃ¢â¬â¢s Different About Emerging Markets, and What Does it Mean for Theory and Practice?. (2015). Srivastava, Rajendra K ; Roberts, John ; Kayande, Ujwal . In: Customer Needs and Solutions. RePEc:spr:custns:v:2:y:2015:i:4:p:245-250. Full description at Econpapers \|\| Download paper	4
9	2015	Developing Customer Solutions for Subsistence Marketplaces in Emerging Economies: a BottomÃ¢â¬âUp 3C (Customer, Community, and Context) Approach. (2015). Viswanathan, Madhubalan ; Venugopal, Srinivas . In: Customer Needs and Solutions. RePEc:spr:custns:v:2:y:2015:i:4:p:325-336. Full description at Econpapers \|\| Download paper	3
10	2015	Enhancing Crowdsourcing Success: the Role of Creative and Deliberate Problem-Solving Styles. (2015). Mahr, Dominik ; Slotegraaf, Rebecca ; Rindfleisch, Aric. In: Customer Needs and Solutions. RePEc:spr:custns:v:2:y:2015:i:3:p:209-221. Full description at Econpapers \|\| Download paper	3
11	2019	Using the Double Transparency of Autonomous Vehicles to Increase Fairness and Social Welfare. (2019). Xu, Jie ; Ding, Min. In: Customer Needs and Solutions. RePEc:spr:custns:v:6:y:2019:i:1:d:10.1007_s40547-019-00093-2. Full description at Econpapers \|\| Download paper	3
12	2018	Everywhere and at All Times: Mobility, Consumer Decision-Making, and Choice. (2018). Venkatesan, Rajkumar ; Lurie, Nicholas H ; Sun, Baohong ; Schlosser, Ann E ; Pancras, Joseph ; Packard, Grant ; Muir, David M ; Mason, Charlotte H ; Liu, Hongju ; Chen, Zoey ; Berger, Jonah. In: Customer Needs and Solutions. RePEc:spr:custns:v:5:y:2018:i:1:d:10.1007_s40547-017-0076-9. Full description at Econpapers \|\| Download paper	2
13	2018	Beyond Posted Prices: the Past, Present, and Future of Participative Pricing Mechanisms. (2018). Spann, Martin ; Skiera, Bernd ; Popkowski Leszczyc, Peter ; Thomas, Manoj ; Mak, Vincent ; Koenigsberg, Oded ; Jap, Sandy D ; Haruvy, Ernan ; Bertini, Marco ; Zeithammer, Robert. In: Customer Needs and Solutions. RePEc:spr:custns:v:5:y:2018:i:1:d:10.1007_s40547-017-0082-y. Full description at Econpapers \|\| Download paper	2
14	2019	Technological Workforce and Its Impact on Algorithmic Justice in Politics. (2019). Lee, Kyungwon ; Shafto, Patrick ; Lopez, David ; Williams, Jerome D. In: Customer Needs and Solutions. RePEc:spr:custns:v:6:y:2019:i:3:d:10.1007_s40547-019-00103-3. Full description at Econpapers \|\| Download paper	2
15	2015	Online Retailing Paired with KiranaÃ¢â¬âA Formidable Combination for Emerging Markets. (2015). Gokhale, Srikant ; Rawal, Saurabh ; Sinha, Piyush . In: Customer Needs and Solutions. RePEc:spr:custns:v:2:y:2015:i:4:p:317-324. Full description at Econpapers \|\| Download paper	2
16	2018	How Context Affects Choice. (2018). Wood, Wendy ; Thomadsen, Raphael ; Sudhir, K ; Singh, Vishal ; Sela, Aner ; Liu, Wendy ; John, Leslie ; Hansen, Karsten ; Bollinger, Bryan ; Arora, Neeraj ; Amir, ON ; Rooderkerk, Robert P. In: Customer Needs and Solutions. RePEc:spr:custns:v:5:y:2018:i:1:d:10.1007_s40547-017-0084-9. Full description at Econpapers \|\| Download paper	2
17	2017	No Man is an Island: the Effect of Social Presence on Negative Word of Mouth Intention in Service Failures. (2017). He, YI ; Alden, Dana L ; Chen, Qimei ; Hu, Miao. In: Customer Needs and Solutions. RePEc:spr:custns:v:4:y:2017:i:4:d:10.1007_s40547-017-0078-7. Full description at Econpapers \|\| Download paper	2
18	2018	IndividualsÃ¢â¬â¢ Decisions in the Presence of Multiple Goals. (2018). Swait, Joffre ; Donkers, Bas ; dellaert, benedict ; Adamowicz, Wiktor ; A. A. J. Marley, ; Feinberg, Fred M ; Chorus, Caspar ; Cherchi, Elisabetta ; Bruch, Elizabeth E ; Arentze, Theo A ; Vic, Wiktor L ; Salisbury, Linda Court . In: Customer Needs and Solutions. RePEc:spr:custns:v:5:y:2018:i:1:d:10.1007_s40547-017-0071-1. Full description at Econpapers \|\| Download paper	2
19	2018	Emerging Trends in Product Bundling: Investigating Consumer Choice and Firm Behavior. (2018). Pracejus, John ; Rao, Vithala R ; Mehta, Nitin ; Ma, YU ; Levin, Irwin ; Kumar, Nanda ; Kim, Hwang ; Derdenger, Tim ; Cooke, Alan ; Bhargava, Hemant ; Venkatesh, R ; Russell, Gary J. In: Customer Needs and Solutions. RePEc:spr:custns:v:5:y:2018:i:1:d:10.1007_s40547-017-0075-x. Full description at Econpapers \|\| Download paper	2

Citing documents used to compute impact factor: 20

Year	Title
2020	Scope elasticity and economic significance in discrete choice experiments. (2020). Grimsrud, Kristine ; Dugstad, Anders ; Navrud, Stle ; Lindhjem, Henrik ; Kipperberg, Gorm. In: Discussion Papers. RePEc:ssb:dispap:942. Full description at Econpapers \|\| Download paper
2020	Entrepreneurial Orientation for Enhancement of Marketing Performance. (2020). Afifah, Nur ; Heng, Lie. In: International Review of Management and Marketing. RePEc:eco:journ3:2020-03-8. Full description at Econpapers \|\| Download paper
2020	The past, present, and future of customer management. (2020). Oblander, Elliot Shin ; Lehmann, Donald R ; Winer, Russell S ; Mela, Carl F ; Gupta, Sunil. In: Marketing Letters. RePEc:kap:mktlet:v:31:y:2020:i:2:d:10.1007_s11002-020-09525-9. Full description at Econpapers \|\| Download paper
2020	. Full description at Econpapers \|\| Download paper
2020	Managing Churn to Maximize Profits. (2020). Gupta, Sunil ; Lemmens, Aurelie . In: Marketing Science. RePEc:inm:ormksc:v:39:y:2020:i:5:p:956-973. Full description at Econpapers \|\| Download paper
2020	An inclusive survey on machine learning for CRM: a paradigm shift. (2020). Gupta, Mukul ; Singh, Pushpa. In: DECISION: Official Journal of the Indian Institute of Management Calcutta. RePEc:spr:decisn:v:47:y:2020:i:4:d:10.1007_s40622-020-00261-7. Full description at Econpapers \|\| Download paper
2020	Service sharing, profit mode and coordination mechanism in the Online-to-Offline retail market. (2020). Fan, Dandan ; Fu, Guanghua ; Xu, QI. In: Economic Modelling. RePEc:eee:ecmode:v:91:y:2020:i:c:p:659-669. Full description at Econpapers \|\| Download paper
2020	The sharing economy: A marketing perspective. (2020). Lim, Weng Marc. In: Australasian marketing journal. RePEc:eee:aumajo:v:28:y:2020:i:3:p:4-13. Full description at Econpapers \|\| Download paper
2020	Selfish Sharing? The Impact of the Sharing Economy on Tax Reporting Honesty. (2020). King, Tisha ; Guo, Lan ; Berger, Leslie. In: Journal of Business Ethics. RePEc:kap:jbuset:v:167:y:2020:i:2:d:10.1007_s10551-019-04409-z. Full description at Econpapers \|\| Download paper
2020	. Full description at Econpapers \|\| Download paper
2020	Incorporating a Ã¢â¬ÅBetterÃ¢â¬Â Behavioral Bias for Both Consumers and Firms in Rebate Programs. (2020). Chung, Kevin. In: Management Science. RePEc:inm:ormnsc:v:66:y:2020:i:4:p:1627-1646. Full description at Econpapers \|\| Download paper
2020	Accurately measuring willingness to pay for consumer goods: a meta-analysis of the hypothetical bias. (2020). Schmidt, Jonas . In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:48:y:2020:i:3:d:10.1007_s11747-019-00666-6. Full description at Econpapers \|\| Download paper
2020	How artificial intelligence will change the future of marketing. (2020). Bressgott, Timna ; Grewal, Dhruv ; Guha, Abhijit ; Davenport, Thomas . In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:48:y:2020:i:1:d:10.1007_s11747-019-00696-0. Full description at Econpapers \|\| Download paper
2020	Behavioral biases in marketing. (2020). Spann, Martin ; Yegoryan, Narine ; Stich, Lucas ; Klapper, Daniel ; Guhl, Daniel ; Dowling, Katharina. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:48:y:2020:i:3:d:10.1007_s11747-019-00699-x. Full description at Econpapers \|\| Download paper
2020	Autonomous Shopping Systems: Identifying and Overcoming Barriers to Consumer Adoption. (2020). Johar, Gita Venkataramani ; de Bellis, Emanuel. In: Journal of Retailing. RePEc:eee:jouret:v:96:y:2020:i:1:p:74-87. Full description at Econpapers \|\| Download paper
2020	Forecasting artificial intelligence on online customer assistance: Evidence from chatbot patents analysis. (2020). Pizzi, Gabriele ; Pantano, Eleonora. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:55:y:2020:i:c:s0969698919311865. Full description at Econpapers \|\| Download paper
2020	Brave New World? On AI and the Management of Customer Relationships. (2020). Kroll, Eike Benjamin ; Kotterheinrich, Kim ; Kaplan, Andreas ; Hofacker, Charles F ; Gensler, Sonja ; Bart, Yakov ; Libai, Barak. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:51:y:2020:i:c:p:44-56. Full description at Econpapers \|\| Download paper
2020	Automated Product Recommendations with Preference-Based Explanations. (2020). Marx, Paul ; Marchand, Andre. In: Journal of Retailing. RePEc:eee:jouret:v:96:y:2020:i:3:p:328-343. Full description at Econpapers \|\| Download paper
2020	Autonomy in consumer choice. (2020). Barasch, Alixandra ; Zwebner, Yonat ; Alba, Joseph W ; Zheng, Yanmei ; Schrift, Rom Y ; Puntoni, Stefano ; Wertenbroch, Klaus ; Parker, Jeffrey R ; Nave, Gideon ; Matz, Sandra ; Lehmann, Donald R ; Knobe, Joshua ; Giesler, Markus ; Bhattacharjee, Amit. In: Marketing Letters. RePEc:kap:mktlet:v:31:y:2020:i:4:d:10.1007_s11002-020-09521-z. Full description at Econpapers \|\| Download paper
2020	Technology-Augmented Choice: How Digital Innovations Are Transforming Consumer Decision Processes. (2020). Ward, Adrian F ; Hildebrand, Christian ; Hadi, Rhonda ; Melumad, Shiri. In: Customer Needs and Solutions. RePEc:spr:custns:v:7:y:2020:i:3:d:10.1007_s40547-020-00107-4. Full description at Econpapers \|\| Download paper

Recent citations

Recent citations received in 2019

Year	Citing document
2019	Marketing and Politics: Strange Bedfellows no More. (2019). Bendle, Neil ; Schweidel, David A. In: Customer Needs and Solutions. RePEc:spr:custns:v:6:y:2019:i:3:d:10.1007_s40547-019-00104-2. Full description at Econpapers \|\| Download paper

Recent citations received in 2018

Year	Citing document
2018	A novel architecture to monetize digital offerings. (2018). Bertini, Marco ; Reisman, Richard. In: Journal of Revenue and Pricing Management. RePEc:pal:jorapm:v:17:y:2018:i:6:d:10.1057_s41272-018-0143-3. Full description at Econpapers \|\| Download paper

Recent citations received in 2017

Year	Citing document

10 most frequent citing series

#	Series	H	Cites
1	Journal of the Academy of Marketing Science / Springer	20	15
2	Journal of Business Research / Elsevier	80	14
3	Customer Needs and Solutions / Springer	6	9
4	Marketing Science / INFORMS	88	7
5	Journal of Retailing and Consumer Services / Elsevier	31	5
6	Marketing Letters / Springer	26	5
7	Journal of Retailing / Elsevier	39	5
8	MPRA Paper / University Library of Munich, Germany	103	4
9	Sustainability / MDPI	48	4
10	Australasian marketing journal / Elsevier	11	3
11	Review of Industrial Organization / Springer	44	3