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Journal of Retailing / Elsevier

Citation Profile [Updated: 2023-11-03 08:28:08]
5 Years H Index
48
Impact Factor (IF)
2.04
5 Years IF
2.09
Data available in this report

[Raw data] [50 most cited papers] [50 most relevant papers] [cites used to compute IF] [Recent citations ][Frequent citing series ] [more data in EconPapers] [trace new citations] [Missing citations? Add them now] [Incorrect content? Let us know]

Main indicators
Raw Data

 

IF AIF CIF IF5 DOC CDO CIT NCI CCU D2Y C2Y D5Y C5Y SC %SC CiY II AII
2008 0 0.49 1.09 0 35 35 966 38 38 0 0 35 92.1 38 1.09 0.23
2009 0.69 0.47 1.99 0.69 42 77 1283 153 191 35 24 35 24 138 90.2 40 0.95 0.24
2010 0.62 0.48 0.76 0.62 33 110 815 84 275 77 48 77 48 30 35.7 2 0.06 0.21
2011 0.88 0.52 1.22 0.83 46 156 1054 191 466 75 66 110 91 117 61.3 10 0.22 0.24
2012 0.76 0.52 1.14 0.88 37 193 816 220 686 79 60 156 137 94 42.7 2 0.05 0.22
2013 0.65 0.56 1.13 0.87 32 225 655 254 940 83 54 193 168 51 20.1 1 0.03 0.24
2014 0.62 0.55 1.21 0.95 39 264 668 319 1259 69 43 190 181 66 20.7 6 0.15 0.23
2015 0.72 0.55 1.58 1.05 40 304 1110 479 1739 71 51 187 197 106 22.1 12 0.3 0.23
2016 1.15 0.53 1.96 1.4 35 339 437 664 2403 79 91 194 272 90 13.6 10 0.29 0.21
2017 1.68 0.54 2.33 1.56 35 374 640 871 3274 75 126 183 285 83 9.5 21 0.6 0.22
2018 1.03 0.56 2.23 1.54 20 394 186 878 4152 70 72 181 278 55 6.3 3 0.15 0.24
2019 1.8 0.58 2.45 1.73 25 419 179 1027 5179 55 99 169 292 74 7.2 4 0.16 0.23
2020 1.24 0.7 3.05 2.32 36 455 241 1388 6567 45 56 155 359 142 10.2 20 0.56 0.33
2021 1.93 0.87 3.53 2.15 46 501 171 1771 8338 61 118 151 324 200 11.3 44 0.96 0.32
2022 2.04 1 3.31 2.09 42 543 59 1795 10133 82 167 162 338 223 12.4 19 0.45 0.31
IF: Two years Impact Factor: C2Y / D2Y
AIF: Average Impact Factor for all series in RePEc in year y
CIF: Cumulative impact factor
IF5: Five years Impact Factor: C5Y / D5Y
DOC: Number of documents published in year y
CDO: Cumulative number of documents published until year y
CIT: Number of citations to papers published in year y
NCI: Number of citations in year y
CCU: Cumulative number of citations to papers published until year y
D2Y: Number of articles published in y-1 plus y-2
C2Y: Cites in y to articles published in y-1 plus y-2
D5Y: Number of articles published in y-1 until y-5
C5Y: Cites in y to articles published in y-1 until y-5
SC: selft citations in y to articles published in y-1 plus y-2
%SC: Percentage of selft citations in y to articles published in y-1 plus y-2
CiY: Cites in year y to documents published in year y
II: Immediacy Index: CiY / Documents.
AII: Average Immediacy Index for series in RePEc in year y
50 most cited documents in this series
#YearTitleCited
12009Customer Experience Creation: Determinants, Dynamics and Management Strategies. (2009). Verhoef, Peter C ; Schlesinger, Leonard A ; Tsiros, Michael ; Roggeveen, Anne ; Parasuraman, A ; Lemon, Katherine N. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:1:p:31-41.

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376
22015From Multi-Channel Retailing to Omni-Channel Retailing. (2015). Verhoef, Peter C ; Inman, Jeffrey J ; Kannan, P K. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:174-181.

Full description at Econpapers || Download paper

314
32012Common Method Bias in Marketing: Causes, Mechanisms, and Procedural Remedies. (2012). MacKenzie, Scott B ; Podsakoff, Philip M. In: Journal of Retailing. RePEc:eee:jouret:v:88:y:2012:i:4:p:542-555.

Full description at Econpapers || Download paper

270
42009Customer Experience Management in Retailing: Understanding the Buying Process. (2009). Puccinelli, Nancy M ; Stewart, David ; Raghubir, Priya ; Price, Robert ; Grewal, Dhruv ; Goodstein, Ronald C. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:1:p:15-30.

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258
52009Customer Experience Management in Retailing: An Organizing Framework. (2009). Grewal, Dhruv ; Kumar, V ; Levy, Michael. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:1:p:1-14.

Full description at Econpapers || Download paper

203
62008The dynamics of online word-of-mouth and product sales—An empirical investigation of the movie industry. (2008). Duan, Wenjing ; Whinston, Andrew B ; Gu, Bin. In: Journal of Retailing. RePEc:eee:jouret:v:84:y:2008:i:2:p:233-242.

Full description at Econpapers || Download paper

188
72010Channel Selection and Coordination in Dual-Channel Supply Chains. (2010). Cai, Gangshu. In: Journal of Retailing. RePEc:eee:jouret:v:86:y:2010:i:1:p:22-36.

Full description at Econpapers || Download paper

180
82017The Future of Retailing. (2017). Grewal, Dhruv ; Nordfalt, Jens ; Roggeveen, Anne L. In: Journal of Retailing. RePEc:eee:jouret:v:93:y:2017:i:1:p:1-6.

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180
92013Against the Green: A Multi-method Examination of the Barriers to Green Consumption. (2013). Gleim, Mark R ; Cronin, Joseph J ; Andrews, Demetra ; Smith, Jeffery S. In: Journal of Retailing. RePEc:eee:jouret:v:89:y:2013:i:1:p:44-61.

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146
102012Online Customer Experience in e-Retailing: An empirical model of Antecedents and Outcomes. (2012). Rose, Susan ; Hair, Neil ; Samouel, Phillip ; Clark, Moira . In: Journal of Retailing. RePEc:eee:jouret:v:88:y:2012:i:2:p:308-322.

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136
112008Multichannel Shopper Segments and Their Covariates. (2008). Konu, Umut ; Neslin, Scott A ; Verhoef, Peter C. In: Journal of Retailing. RePEc:eee:jouret:v:84:y:2008:i:4:p:398-413.

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132
122015On the Go: How Mobile Shopping Affects Customer Purchase Behavior. (2015). Wang, Rebecca Jen-Hui ; Krishnamurthi, Lakshman ; Malthouse, Edward C. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:217-234.

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121
132015Integrating Bricks with Clicks: Retailer-Level and Channel-Level Outcomes of Online–Offline Channel Integration. (2015). Herhausen, Dennis ; Herrmann, Andreas ; Schoegel, Marcus ; Binder, Jochen. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:309-325.

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111
142010Transaction Cost Economics: The Natural Progression. (2010). Williamson, Oliver. In: Journal of Retailing. RePEc:eee:jouret:v:86:y:2010:i:3:p:215-226.

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109
152014How Online Product Reviews Affect Retail Sales: A Meta-analysis. (2014). Floyd, Kristopher ; Freling, Traci ; Cho, Hyun Young ; Alhoqail, Saad. In: Journal of Retailing. RePEc:eee:jouret:v:90:y:2014:i:2:p:217-232.

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109
162011Innovations in Retail Business Models. (2011). Sorescu, Alina ; Bridges, Cheryl ; Rangaswamy, Arvind ; Singh, Jagdip ; Frambach, Ruud T. In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:s1:p:s3-s16.

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100
172013Revisiting the Satisfaction–Loyalty Relationship: Empirical Generalizations and Directions for Future Research. (2013). Kumar, V ; Ganesh, Jaishankar ; Pozza, Ilaria Dalla. In: Journal of Retailing. RePEc:eee:jouret:v:89:y:2013:i:3:p:246-262.

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97
182017Shopper-Facing Retail Technology: A Retailer Adoption Decision Framework Incorporating Shopper Attitudes and Privacy Concerns. (2017). Inman, Jeffrey J ; Nikolova, Hristina. In: Journal of Retailing. RePEc:eee:jouret:v:93:y:2017:i:1:p:7-28.

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97
192011Born Unequal: A Study of the Helpfulness of User-Generated Product Reviews. (2011). Pan, Yue ; Zhang, Jason Q. In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:4:p:598-612.

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95
202011Innovations in Shopper Marketing: Current Insights and Future Research Issues. (2011). Shankar, Venkatesh ; Rizley, Ross ; Kelley, Eileen ; Mantrala, Murali ; Inman, Jeffrey J. In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:s1:p:s29-s42.

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86
212015Unraveling the Personalization Paradox: The Effect of Information Collection and Trust-Building Strategies on Online Advertisement Effectiveness. (2015). Aguirre, Elizabeth ; Wetzels, Martin ; de Ruyter, KO ; Grewal, Dhruv ; Mahr, Dominik. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:1:p:34-49.

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85
222009Communication and Promotion Decisions in Retailing: A Review and Directions for Future Research. (2009). Ailawadi, Kusum L ; Shankar, Venkatesh ; Gauri, Dinesh K ; Donthu, Naveen ; Beauchamp, J P. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:1:p:42-55.

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84
232014The Role of the Beneficiary in Willingness to Pay for Socially Responsible Products: A Meta-analysis. (2014). Tully, Stephanie M ; Winer, Russell S. In: Journal of Retailing. RePEc:eee:jouret:v:90:y:2014:i:2:p:255-274.

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82
242017The Role of Big Data and Predictive Analytics in Retailing. (2017). Bradlow, Eric T ; Voleti, Sudhir ; Kopalle, Praveen ; Gangwar, Manish . In: Journal of Retailing. RePEc:eee:jouret:v:93:y:2017:i:1:p:79-95.

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80
252011Retail Luxury Strategy: Assembling Charisma through Art and Magic. (2011). Dion, Delphine ; Arnould, Eric . In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:4:p:502-520.

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78
262009Why is Assortment Planning so Difficult for Retailers? A Framework and Research Agenda. (2009). Mantrala, Murali K ; Shah, Denish ; Dankworth, Bill ; Gaidarev, Peter ; Fox, Edward J ; Kahn, Barbara E ; Levy, Michael. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:1:p:71-83.

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75
272015The Impact of Cross-Channel Integration on Retailers’ Sales Growth. (2015). Cao, Lanlan ; Li, LI. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:198-216.

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75
282015Perceived customer showrooming behavior and the effect on retail salesperson self-efficacy and performance. (2015). Rapp, Adam ; Beitelspacher, Lauren Skinner ; Ogilvie, Jessica ; Bachrach, Daniel G ; Baker, Thomas L. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:358-369.

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73
292009Supply Chain Management and Retailer Performance: Emerging Trends, Issues, and Implications for Research and Practice. (2009). Ganesan, Shankar ; Weitz, Barton ; Palmatier, Robert W ; Jap, Sandy ; George, Morris. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:1:p:84-94.

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73
302015The Impact of the Multi-channel Retail Mix on Online Store Choice: Does Online Experience Matter?. (2015). Melis, Kristina ; Lamey, Lien ; Breugelmans, Els ; Campo, Katia. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:272-288.

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71
312010A Second-hand Shoppers’ Motivation Scale: Antecedents, Consequences, and Implications for Retailers. (2010). Guiot, Denis ; Roux, Dominique. In: Journal of Retailing. RePEc:eee:jouret:v:86:y:2010:i:4:p:355-371.

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69
322011Innovations in Retail Pricing and Promotions. (2011). Grewal, Dhruv ; Robertson, Jane R ; Kopalle, Praveen ; Hall, Kevin ; Gauri, Dinesh ; Ailawadi, Kusum L. In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:s1:p:s43-s52.

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68
332015Building With Bricks and Mortar: The Revenue Impact of Opening Physical Stores in a Multichannel Environment. (2015). Pauwels, Koen ; Neslin, Scott A. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:182-197.

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62
342008A Meta-Analysis of Relationships Linking Employee Satisfaction to Customer Responses. (2008). Brown, Steven P ; Lam, Son K. In: Journal of Retailing. RePEc:eee:jouret:v:84:y:2008:i:3:p:243-255.

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61
352010Online Shopper Motivations, and e-Store Attributes: An Examination of Online Patronage Behavior and Shopper Typologies. (2010). Ganesh, Jaishankar ; Pomirleanu, Nadia ; Luckett, Michael ; Reynolds, Kristy E. In: Journal of Retailing. RePEc:eee:jouret:v:86:y:2010:i:1:p:106-115.

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59
362009Dysfunctional Customer Behavior Severity: An Empirical Examination. (2009). Reynolds, Kate L ; Harris, Lloyd C. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:3:p:321-335.

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57
372017Managing Multi- and Omni-Channel Distribution: Metrics and Research Directions. (2017). Ailawadi, Kusum L ; Farris, Paul W. In: Journal of Retailing. RePEc:eee:jouret:v:93:y:2017:i:1:p:120-135.

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56
382015The Impact of Different Touchpoints on Brand Consideration. (2015). Baxendale, Shane ; Wilson, Hugh N ; MacDonald, Emma K. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:235-253.

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54
392012Understanding the Influence of Cues from Other Customers in the Service Experience: A Scale Development and Validation. (2012). Brocato, Deanne E ; Baker, Julie ; Voorhees, Clay M. In: Journal of Retailing. RePEc:eee:jouret:v:88:y:2012:i:3:p:384-398.

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53
402011Does Online Information Drive Offline Revenues?. (2011). Pauwels, Koen ; Eelko, K R ; Teerling, Marije L ; PEter, . In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:1:p:1-17.

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52
412013The Impact of a Flagship vs. a Brand Store on Brand Attitude, Brand Attachment and Brand Equity. (2013). Dolbec, Pierre-Yann ; Chebat, Jean-Charles. In: Journal of Retailing. RePEc:eee:jouret:v:89:y:2013:i:4:p:460-466.

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51
422011Retailing Innovations in a Globalizing Retail Market Environment. (2011). dellaert, benedict ; Reinartz, Werner ; Varadarajan, Rajan ; Kumar, V ; Krafft, Manfred. In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:s1:p:s53-s66.

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50
432015Drivers of and Barriers to Organic Purchase Behavior. (2015). van Doorn, Jenny ; Verhoef, Peter C. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:3:p:436-450.

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50
442016The Effect of Return Policy Leniency on Consumer Purchase and Return Decisions: A Meta-analytic Review. (2016). Janakiraman, Narayan ; Freling, Ryan ; Syrdal, Holly A. In: Journal of Retailing. RePEc:eee:jouret:v:92:y:2016:i:2:p:226-235.

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50
452011Assessing the Self-service Technology Encounters: Development and Validation of SSTQUAL Scale. (2011). Lin, Jiun-Sheng Chris ; Hsieh, Pei-Ling . In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:2:p:194-206.

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50
462008Rapport-Building Behaviors Used by Retail Employees. (2008). Gremler, Dwayne D ; Gwinner, Kevin P. In: Journal of Retailing. RePEc:eee:jouret:v:84:y:2008:i:3:p:308-324.

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49
472015The Importance of Trust for Personalized Online Advertising. (2015). Bleier, Alexander ; Eisenbeiss, Maik. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:3:p:390-409.

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48
482011Aesthetics and the online shopping environment: Understanding consumer responses. (2011). Wang, Yong Jian ; Wei, Jie ; Minor, Michael S. In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:1:p:46-58.

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48
492009Retailer Pricing and Competitive Effects. (2009). Chintagunta, Pradeep ; Kopalle, Praveen ; Sills, James A ; Ratchford, Brian T ; Pauwels, Koen ; Fan, Jia ; Biswas, Dipayan . In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:1:p:56-70.

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47
502008The Effect of Compensation on Repurchase Intentions in Service Recovery. (2008). Grewal, Dhruv ; Tsiros, Michael ; Roggeveen, Anne L. In: Journal of Retailing. RePEc:eee:jouret:v:84:y:2008:i:4:p:424-434.

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47
50 most relevant documents in this series (papers most cited in the last two years)
#YearTitleCited
12012Common Method Bias in Marketing: Causes, Mechanisms, and Procedural Remedies. (2012). MacKenzie, Scott B ; Podsakoff, Philip M. In: Journal of Retailing. RePEc:eee:jouret:v:88:y:2012:i:4:p:542-555.

Full description at Econpapers || Download paper

166
22015From Multi-Channel Retailing to Omni-Channel Retailing. (2015). Verhoef, Peter C ; Inman, Jeffrey J ; Kannan, P K. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:174-181.

Full description at Econpapers || Download paper

157
32009Customer Experience Creation: Determinants, Dynamics and Management Strategies. (2009). Verhoef, Peter C ; Schlesinger, Leonard A ; Tsiros, Michael ; Roggeveen, Anne ; Parasuraman, A ; Lemon, Katherine N. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:1:p:31-41.

Full description at Econpapers || Download paper

129
42017The Future of Retailing. (2017). Grewal, Dhruv ; Nordfalt, Jens ; Roggeveen, Anne L. In: Journal of Retailing. RePEc:eee:jouret:v:93:y:2017:i:1:p:1-6.

Full description at Econpapers || Download paper

92
52010Channel Selection and Coordination in Dual-Channel Supply Chains. (2010). Cai, Gangshu. In: Journal of Retailing. RePEc:eee:jouret:v:86:y:2010:i:1:p:22-36.

Full description at Econpapers || Download paper

75
62009Customer Experience Management in Retailing: Understanding the Buying Process. (2009). Puccinelli, Nancy M ; Stewart, David ; Raghubir, Priya ; Price, Robert ; Grewal, Dhruv ; Goodstein, Ronald C. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:1:p:15-30.

Full description at Econpapers || Download paper

71
72013Against the Green: A Multi-method Examination of the Barriers to Green Consumption. (2013). Gleim, Mark R ; Cronin, Joseph J ; Andrews, Demetra ; Smith, Jeffery S. In: Journal of Retailing. RePEc:eee:jouret:v:89:y:2013:i:1:p:44-61.

Full description at Econpapers || Download paper

70
82015Integrating Bricks with Clicks: Retailer-Level and Channel-Level Outcomes of Online–Offline Channel Integration. (2015). Herhausen, Dennis ; Herrmann, Andreas ; Schoegel, Marcus ; Binder, Jochen. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:309-325.

Full description at Econpapers || Download paper

60
92009Customer Experience Management in Retailing: An Organizing Framework. (2009). Grewal, Dhruv ; Kumar, V ; Levy, Michael. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:1:p:1-14.

Full description at Econpapers || Download paper

57
102015On the Go: How Mobile Shopping Affects Customer Purchase Behavior. (2015). Wang, Rebecca Jen-Hui ; Krishnamurthi, Lakshman ; Malthouse, Edward C. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:217-234.

Full description at Econpapers || Download paper

56
112012Online Customer Experience in e-Retailing: An empirical model of Antecedents and Outcomes. (2012). Rose, Susan ; Hair, Neil ; Samouel, Phillip ; Clark, Moira . In: Journal of Retailing. RePEc:eee:jouret:v:88:y:2012:i:2:p:308-322.

Full description at Econpapers || Download paper

55
122017Shopper-Facing Retail Technology: A Retailer Adoption Decision Framework Incorporating Shopper Attitudes and Privacy Concerns. (2017). Inman, Jeffrey J ; Nikolova, Hristina. In: Journal of Retailing. RePEc:eee:jouret:v:93:y:2017:i:1:p:7-28.

Full description at Econpapers || Download paper

53
132017The Role of Big Data and Predictive Analytics in Retailing. (2017). Bradlow, Eric T ; Voleti, Sudhir ; Kopalle, Praveen ; Gangwar, Manish . In: Journal of Retailing. RePEc:eee:jouret:v:93:y:2017:i:1:p:79-95.

Full description at Econpapers || Download paper

51
142008The dynamics of online word-of-mouth and product sales—An empirical investigation of the movie industry. (2008). Duan, Wenjing ; Whinston, Andrew B ; Gu, Bin. In: Journal of Retailing. RePEc:eee:jouret:v:84:y:2008:i:2:p:233-242.

Full description at Econpapers || Download paper

47
152015The Impact of Cross-Channel Integration on Retailers’ Sales Growth. (2015). Cao, Lanlan ; Li, LI. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:198-216.

Full description at Econpapers || Download paper

46
162015Unraveling the Personalization Paradox: The Effect of Information Collection and Trust-Building Strategies on Online Advertisement Effectiveness. (2015). Aguirre, Elizabeth ; Wetzels, Martin ; de Ruyter, KO ; Grewal, Dhruv ; Mahr, Dominik. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:1:p:34-49.

Full description at Econpapers || Download paper

44
172008Multichannel Shopper Segments and Their Covariates. (2008). Konu, Umut ; Neslin, Scott A ; Verhoef, Peter C. In: Journal of Retailing. RePEc:eee:jouret:v:84:y:2008:i:4:p:398-413.

Full description at Econpapers || Download paper

42
182014The Role of the Beneficiary in Willingness to Pay for Socially Responsible Products: A Meta-analysis. (2014). Tully, Stephanie M ; Winer, Russell S. In: Journal of Retailing. RePEc:eee:jouret:v:90:y:2014:i:2:p:255-274.

Full description at Econpapers || Download paper

37
192014How Online Product Reviews Affect Retail Sales: A Meta-analysis. (2014). Floyd, Kristopher ; Freling, Traci ; Cho, Hyun Young ; Alhoqail, Saad. In: Journal of Retailing. RePEc:eee:jouret:v:90:y:2014:i:2:p:217-232.

Full description at Econpapers || Download paper

36
202011Born Unequal: A Study of the Helpfulness of User-Generated Product Reviews. (2011). Pan, Yue ; Zhang, Jason Q. In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:4:p:598-612.

Full description at Econpapers || Download paper

35
212015The Impact of the Multi-channel Retail Mix on Online Store Choice: Does Online Experience Matter?. (2015). Melis, Kristina ; Lamey, Lien ; Breugelmans, Els ; Campo, Katia. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:272-288.

Full description at Econpapers || Download paper

35
222020The DAST Framework for Retail Atmospherics: The Impact of In- and Out-of-Store Retail Journey Touchpoints on the Customer Experience. (2020). Schweiger, Elisa B ; Grewal, Dhruv ; Roggeveen, Anne L. In: Journal of Retailing. RePEc:eee:jouret:v:96:y:2020:i:1:p:128-137.

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32
232015The Impact of Different Touchpoints on Brand Consideration. (2015). Baxendale, Shane ; Wilson, Hugh N ; MacDonald, Emma K. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:235-253.

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30
242017Managing Multi- and Omni-Channel Distribution: Metrics and Research Directions. (2017). Ailawadi, Kusum L ; Farris, Paul W. In: Journal of Retailing. RePEc:eee:jouret:v:93:y:2017:i:1:p:120-135.

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252021How Technology is Changing Retail. (2021). Kalyanam, Kirthi ; Shankar, Venkatesh ; Waddoups, Rand ; Bull, J S ; Hennessey, John ; Douglass, Tom ; Tirunillai, Seshadri ; Golmohammadi, Alireza ; Setia, Pankaj. In: Journal of Retailing. RePEc:eee:jouret:v:97:y:2021:i:1:p:13-27.

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262010A Second-hand Shoppers’ Motivation Scale: Antecedents, Consequences, and Implications for Retailers. (2010). Guiot, Denis ; Roux, Dominique. In: Journal of Retailing. RePEc:eee:jouret:v:86:y:2010:i:4:p:355-371.

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272019Loyalty Formation for Different Customer Journey Segments. (2019). Rudolph, Thomas ; Emrich, Oliver ; Verhoef, Peter C ; Kleinlercher, Kristina ; Herhausen, Dennis. In: Journal of Retailing. RePEc:eee:jouret:v:95:y:2019:i:3:p:9-29.

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282021How artificial intelligence will affect the future of retailing. (2021). Grewal, Dhruv ; Guha, Abhijit ; Hawkins, Gary ; Hegde, Dinesh R ; Moustafa, Rida ; Jung, Hyunseok ; Schneider, Matthew J ; Haenlein, Michael ; Kopalle, Praveen K. In: Journal of Retailing. RePEc:eee:jouret:v:97:y:2021:i:1:p:28-41.

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292018Testing Retail Marketing-Mix Effects on Patronage: A Meta-Analysis. (2018). Blut, Markus ; Floh, Arne ; Teller, Christoph. In: Journal of Retailing. RePEc:eee:jouret:v:94:y:2018:i:2:p:113-135.

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302015Building With Bricks and Mortar: The Revenue Impact of Opening Physical Stores in a Multichannel Environment. (2015). Pauwels, Koen ; Neslin, Scott A. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:182-197.

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312015Perceived customer showrooming behavior and the effect on retail salesperson self-efficacy and performance. (2015). Rapp, Adam ; Beitelspacher, Lauren Skinner ; Ogilvie, Jessica ; Bachrach, Daniel G ; Baker, Thomas L. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:358-369.

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322019Antecedents and Consequences of Customer Satisfaction: Do They Differ Across Online and Offline Purchases?. (2019). Zhang, Yufei ; Morgeson, Forrest V ; Sharma, Pratyush Nidhi ; Tomas, G. In: Journal of Retailing. RePEc:eee:jouret:v:95:y:2019:i:1:p:10-23.

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29
332019Let Me Imagine That for You: Transforming the Retail Frontline Through Augmenting Customer Mental Imagery Ability. (2019). Chylinski, Mathew ; Heller, Jonas ; Keeling, Debbie I ; Mahr, Dominik ; de Ruyter, KO. In: Journal of Retailing. RePEc:eee:jouret:v:95:y:2019:i:2:p:94-114.

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342016The Effect of Return Policy Leniency on Consumer Purchase and Return Decisions: A Meta-analytic Review. (2016). Janakiraman, Narayan ; Freling, Ryan ; Syrdal, Holly A. In: Journal of Retailing. RePEc:eee:jouret:v:92:y:2016:i:2:p:226-235.

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352020Understanding Retail Experiences and Customer Journey Management. (2020). Roggeveen, Anne L ; Grewal, Dhruv. In: Journal of Retailing. RePEc:eee:jouret:v:96:y:2020:i:1:p:3-8.

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28
362010Transaction Cost Economics: The Natural Progression. (2010). Williamson, Oliver. In: Journal of Retailing. RePEc:eee:jouret:v:86:y:2010:i:3:p:215-226.

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372011Retail Luxury Strategy: Assembling Charisma through Art and Magic. (2011). Dion, Delphine ; Arnould, Eric . In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:4:p:502-520.

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382015Drivers of and Barriers to Organic Purchase Behavior. (2015). van Doorn, Jenny ; Verhoef, Peter C. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:3:p:436-450.

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392013Revisiting the Satisfaction–Loyalty Relationship: Empirical Generalizations and Directions for Future Research. (2013). Kumar, V ; Ganesh, Jaishankar ; Pozza, Ilaria Dalla. In: Journal of Retailing. RePEc:eee:jouret:v:89:y:2013:i:3:p:246-262.

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402015The Importance of Trust for Personalized Online Advertising. (2015). Bleier, Alexander ; Eisenbeiss, Maik. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:3:p:390-409.

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24
412020Social Influence in the Retail Context: A Contemporary Review of the Literature. (2020). Dahl, Darren W ; Argo, Jennifer J. In: Journal of Retailing. RePEc:eee:jouret:v:96:y:2020:i:1:p:25-39.

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23
422015Shopping Benefits of Multichannel Assortment Integration and the Moderating Role of Retailer Type. (2015). Emrich, Oliver ; Rudolph, Thomas ; Paul, Michael. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:326-342.

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432011Aesthetics and the online shopping environment: Understanding consumer responses. (2011). Wang, Yong Jian ; Wei, Jie ; Minor, Michael S. In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:1:p:46-58.

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442013The Impact of a Flagship vs. a Brand Store on Brand Attitude, Brand Attachment and Brand Equity. (2013). Dolbec, Pierre-Yann ; Chebat, Jean-Charles. In: Journal of Retailing. RePEc:eee:jouret:v:89:y:2013:i:4:p:460-466.

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452015How Does Corporate Social Responsibility Affect Consumer Response to Service Failure in Buyer–Seller Relationships?. (2015). Bolton, Lisa E ; Mattila, Anna S. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:1:p:140-153.

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21
462021The Future of Private Labels: Towards a Smart Private Label Strategy. (2021). Ma, YU ; Gielens, Katrijn ; Jervis, Suzanne ; Bachtel, Robert C ; Smith, Ronn J ; Sethuraman, Raj ; Namin, Aidin. In: Journal of Retailing. RePEc:eee:jouret:v:97:y:2021:i:1:p:99-115.

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472016E-Service Quality: Development of a Hierarchical Model. (2016). Blut, Markus. In: Journal of Retailing. RePEc:eee:jouret:v:92:y:2016:i:4:p:500-517.

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482011Innovations in Retail Business Models. (2011). Sorescu, Alina ; Bridges, Cheryl ; Rangaswamy, Arvind ; Singh, Jagdip ; Frambach, Ruud T. In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:s1:p:s3-s16.

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20
492017Future of Retailer Profitability: An Organizing Framework. (2017). Kumar, V ; Song, Hyunseok ; Anand, Ankit. In: Journal of Retailing. RePEc:eee:jouret:v:93:y:2017:i:1:p:96-119.

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502015The Evolution of Marketing Channels: Trends and Research Directions. (2015). Watson, George F ; Ganesan, Shankar ; Palmatier, Robert W ; Worm, Stefan. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:4:p:546-568.

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Citing documents used to compute impact factor: 167
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2022Bundle generation for last-mile delivery with occasional drivers. (2022). Gansterer, Margaretha ; Mancini, Simona. In: Omega. RePEc:eee:jomega:v:108:y:2022:i:c:s0305048321001912.

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2022Consumer’s response to conditional promotions in retailing: An empirical inquiry. (2022). Pereira, Vijay ; Behl, Abhishek ; Dewani, Prem ; Nigam, Achint. In: Journal of Business Research. RePEc:eee:jbrese:v:144:y:2022:i:c:p:751-763.

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2022Luxury fashion brand customers’ perceptions of mobile marketing: Evidence of multiple communications and marketing channels. (2022). Hobson, Ana ; Wiid, Ria ; Ozuem, Wilson ; Azemi, Yllka. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:66:y:2022:i:c:s0969698922000376.

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2022Uppercase Premium Effect: The Role of Brand Letter Case in Brand Premiumness. (2022). Wang, Qiuzhen ; Zhou, Xinyue ; Yu, Yining. In: Journal of Retailing. RePEc:eee:jouret:v:98:y:2022:i:2:p:335-355.

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2022How creative cute characters affect purchase intention. (2022). Gonzalez, Vanessa Izquierdo ; Huarng, Kun-Huang ; Chen, Cheih-Ying. In: Journal of Business Research. RePEc:eee:jbrese:v:142:y:2022:i:c:p:211-220.

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2022A Liberating-Engagement Theory of Consumer Fun. (2022). Pham, Michel Tuan ; Oh, Travis Tae. In: Journal of Consumer Research. RePEc:oup:jconrs:v:49:y:2022:i:1:p:46-73..

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2022Shopping mall retailing: A bibliometric analysis and systematic assessment of Chebats contributions. (2022). Cliquet, Grard ; Picot-Coupey, Karine ; Krey, Nina. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:64:y:2022:i:c:s096969892100268x.

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2022Additive omnichannel atmospheric cues: The mediating effects of cognitive and affective responses on purchase intention. (2022). Doukidis, Georgios ; Sarantopoulos, Panagiotis ; Vrechopoulos, Adam ; Lazaris, Chris. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:64:y:2022:i:c:s0969698921002976.

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2022Linking atmospherics to shopping outcomes: The role of the desire to stay. (2022). Soares, Ana Maria ; Elmashhara, Maher Georges. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:64:y:2022:i:c:s0969698921003106.

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2022Towards rebuilding the highstreet: Learning from customers’ town centre shopping journeys. (2022). Almalak, Zeina ; Ellis-Chadwick, Fiona ; Hart, Cathryn ; Abedrabbo, Majd. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:64:y:2022:i:c:s0969698921003386.

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2022M-atmospherics: From the physical to the digital. (2022). McDonald, Imani ; Zank, Gail M ; Anderson, Sidney T ; Rayburn, Steven W. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:64:y:2022:i:c:s0969698921003489.

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2022Designing satisfying service encounters: website versus store touchpoints. (2022). Bolton, Ruth ; Tarasi, Crina O ; Gustafsson, Anders ; Witell, Lars. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:50:y:2022:i:1:d:10.1007_s11747-021-00808-9.

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2022Marketing research on Mobile apps: past, present and future. (2022). Tanusondjaja, Arry ; Michaelidou, Nina ; Pourazad, Naser ; Stocchi, Lara ; Harrigan, Paul. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:50:y:2022:i:2:d:10.1007_s11747-021-00815-w.

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2022An analysis of the relationships between human, technological and physical factors in the retail banking sector. (2022). Raggiotto, Francesco ; Massara, Francesco ; Mason, Michela C. In: Italian Journal of Marketing. RePEc:spr:ijmark:v:2022:y:2022:i:2:d:10.1007_s43039-022-00048-x.

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2022Toward a luxury restaurant renewal: Antecedents and consequences of digitalized gastronomy experiences. (2022). Jongmans, Eline ; el Euch, Mariem ; Salvador, Marielle ; Damperat, Maud ; Jeannot, Florence. In: Journal of Business Research. RePEc:eee:jbrese:v:146:y:2022:i:c:p:518-539.

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2022Effects of Interface Design and Live Atmosphere on Consumers’ Impulse-Buying Behaviour from the Perspective of Human–Computer Interaction. (2022). Ye, Chensang ; Cao, Cong ; Yang, Jinjing ; Shi, Yangyan. In: Sustainability. RePEc:gam:jsusta:v:14:y:2022:i:12:p:7110-:d:835527.

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2022The customer retail app experience: Implications for customer loyalty. (2022). Carvajal-Trujillo, Elena ; Anaya-Snchez, Rafael ; Aguilar-Illescas, Roco ; Molinillo, Sebastian. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:65:y:2022:i:c:s0969698921004082.

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2022Visual merchandising and store atmospherics: An integrated review and future research directions. (2022). Singh, Kandarp ; Paul, Justin ; Basu, Rituparna. In: Journal of Business Research. RePEc:eee:jbrese:v:151:y:2022:i:c:p:397-408.

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2022Convenience stores in the digital age: A focus on the customer experience and revisit intentions. (2022). Zhou, Xing ; Hsu, Maxwell K ; Gibson, Samantha. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:68:y:2022:i:c:s0969698922001072.

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2022How luxury retail will change forever – The role of atmospherics in the digital era. (2022). Klaus, Philipp Aphila. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:68:y:2022:i:c:s0969698922001503.

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2022Do customers always adopt buy-online-and-pick-up-in-store service? Consideration of location-based store density in omni-channel retailing. (2022). Song, Peijian ; Wang, Quansheng ; Li, QI. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:68:y:2022:i:c:s0969698922001655.

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2022Effects of the in-store crowd and employee perceptions on intentions to revisit and word-of-mouth via transactional satisfaction: A SOR approach. (2022). Audrain-Pontevia, Anne-Franoise ; Hombourger-Bars, Sabrina ; Errajaa, Karim. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:68:y:2022:i:c:s0969698922001801.

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2022Generation, susceptibility, and response regarding negativity: An in-depth analysis on negative online reviews. (2022). Okumus, Fevzi ; Foroudi, Pantea ; Marvi, Reza ; Colmekcioglu, Nazan. In: Journal of Business Research. RePEc:eee:jbrese:v:153:y:2022:i:c:p:235-250.

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2022The Ostrich effect: Feeling hidden amidst the ambient sound of human voices. (2022). Stevens, Jennifer L ; Esmark, Carol L ; Ringler, Christine. In: Journal of Retailing. RePEc:eee:jouret:v:98:y:2022:i:4:p:593-610.

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2022Relationship between Store Environment, Urge to Purchase and Impulsive Buying Behavior. (2022). Hanif, Tehmeena ; Qayyum, Abdul ; Khan, Faisal. In: Journal of Policy Research (JPR). RePEc:rfh:jprjor:v:8:y:2022:i:4:p:462-471.

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2022Information search behavior at the post-purchase stage of the customer journey. (2022). Ferreira, Maura ; Gonalves, Renata ; Pizzutti, Cristiane. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:50:y:2022:i:5:d:10.1007_s11747-022-00864-9.

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2022Chasing Diamonds and Crowns: Consumer Limited Attention and Seller Response. (2022). Zhong, Zemin. In: Management Science. RePEc:inm:ormnsc:v:68:y:2022:i:6:p:4380-4397.

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2022Understanding product returns: A systematic literature review using machine learning and bibliometric analysis. (2022). van Nguyen, Truong ; Meng, Meng ; Zhou, LI ; Duong, Quang Huy ; Ieromonachou, Petros. In: International Journal of Production Economics. RePEc:eee:proeco:v:243:y:2022:i:c:s0925527321003169.

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2022Challenging the integration imperative: A customer perspective on omnichannel journeys. (2022). Pizzutti, Cristiane ; Jaakkola, Elina ; Yrjl, Mika ; Becker, Larissa ; Panina, Ekaterina ; Gasparin, Isadora. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:64:y:2022:i:c:s0969698921003957.

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2022Change in technology-enabled omnichannel customer experiences in-store. (2022). Kent, Anthony ; Alexander, Bethan. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:65:y:2022:i:c:s0969698920313461.

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2022Information effects of warehouse automation on sales in omnichannel retailing. (2022). Tagashira, Takumi. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:66:y:2022:i:c:s0969698921004690.

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2022“I can get no e-satisfaction†. What analytics say? Evidence using satisfaction data from e-commerce. (2022). Griva, Anastasia. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:66:y:2022:i:c:s0969698922000479.

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2022Cross-channel effects of omnichannel retail marketing strategies: A review of extant data-driven research. (2022). Mantrala, Murali K ; Gangwar, Manish ; Timoumi, Ahmed. In: Journal of Retailing. RePEc:eee:jouret:v:98:y:2022:i:1:p:133-151.

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2022Cultural personal values and switching costs perceptions: Beyond Hofstede. (2022). Northington, William Magnus ; Beatty, Sharon E ; Blut, Markus. In: Journal of Business Research. RePEc:eee:jbrese:v:150:y:2022:i:c:p:339-353.

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2022From customer experience to human experience: Uses of systematized and non-systematized knowledge. (2022). Rosengren, Sara ; Roggeveen, Anne L. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:67:y:2022:i:c:s0969698922000601.

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2022How consumer digital signals are reshaping the customer journey. (2022). Kupor, Daniella ; Longoni, Chiara ; Thomaz, Felipe ; Libai, Barak ; Andrews, Michelle ; Rosario, Ana Babi ; Chae, Inyoung ; Inman, Jeffrey J ; Schweidel, David A ; Bart, Yakov ; Stephen, Andrew T ; Chen, Zoey. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:50:y:2022:i:6:d:10.1007_s11747-022-00839-w.

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2022Its not only what they buy, its also what they keep: Linking marketing instruments to product returns. (2022). Shehu, Edlira ; el Kihal, Siham. In: Journal of Retailing. RePEc:eee:jouret:v:98:y:2022:i:3:p:558-571.

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2022Perceived Omnichannel Customer Experience (OCX): Concept, measurement, and impact. (2022). Grewal, Dhruv ; Wetzels, Martin ; Gudergan, Siegfried P ; Carlson, Jamie ; Rahman, Syed Mahmudur. In: Journal of Retailing. RePEc:eee:jouret:v:98:y:2022:i:4:p:611-632.

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2022Addressing water scarcity in developing country contexts: a socio-cultural approach. (2022). Sharma, Paribhasha ; Jayaswal, Palak ; Clammer, John R ; Emile, Renu. In: Palgrave Communications. RePEc:pal:palcom:v:9:y:2022:i:1:d:10.1057_s41599-022-01140-5.

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2022The Inhibitory Effect of Political Conservatism on Consumption: The Case of Fair Trade. (2022). Daryanto, Ahmad ; Hogg, Margaret K ; Awanis, Sandra ; Usslepp, Thomas. In: Journal of Business Ethics. RePEc:kap:jbuset:v:176:y:2022:i:3:d:10.1007_s10551-020-04689-w.

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2022How collective stress affects price fairness perceptions: The role of nostalgia. (2022). Roggeveen, Anne L ; Xia, Lan. In: Journal of Business Research. RePEc:eee:jbrese:v:152:y:2022:i:c:p:361-371.

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2022Do Personal Values and Political Ideology Affect Sustainable Consumption?. (2022). Moschis, George P ; Mathur, Anil. In: Sustainability. RePEc:gam:jsusta:v:14:y:2022:i:23:p:15512-:d:980313.

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2022Proposal for modeling social robot acceptance by retail customers: CAN model + technophobia. (2022). Olarte-Pascual, Cristina ; Reinares-Lara, Eva ; Pelegrn-Borondo, Jorge ; Subero-Navarro, Urea. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:64:y:2022:i:c:s0969698921003799.

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2022Artificial intelligence in E-Commerce: a bibliometric study and literature review. (2022). Akter, Shahriar ; Andre, Kevin Daniel ; Wamba, Samuel Fosso ; Bawack, Ransome Epie. In: Electronic Markets. RePEc:spr:elmark:v:32:y:2022:i:1:d:10.1007_s12525-022-00537-z.

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2022Inherent paradoxes in the shift to autonomous solutions provision: a multilevel investigation of the shipping industry. (2022). Parida, Vinit ; Brekke, Thomas ; Sjodin, David ; Sandvik, Hkon Osland. In: Service Business. RePEc:spr:svcbiz:v:16:y:2022:i:2:d:10.1007_s11628-021-00458-5.

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2022A Framework for Collaborative Artificial Intelligence in Marketing. (2022). Rust, Roland T ; Huang, Ming-Hui. In: Journal of Retailing. RePEc:eee:jouret:v:98:y:2022:i:2:p:209-223.

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2022Possessive brand names in brand preferences and choice: the role of inferred control. (2022). Puzakova, Marina ; Khamitov, Mansur. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:50:y:2022:i:5:d:10.1007_s11747-022-00843-0.

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2022Artificial Intelligence and Machine Learning: Exploring drivers, barriers, and future developments in marketing management. (2022). Reinecke, Sven ; Fischer, Peter M ; Volkmar, Gioia. In: Journal of Business Research. RePEc:eee:jbrese:v:149:y:2022:i:c:p:599-614.

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2022The value of making producers personal. (2022). , Stijn ; Schreier, Martin ; Kaiser, Ulrike ; Fuchs, Christoph. In: Journal of Retailing. RePEc:eee:jouret:v:98:y:2022:i:3:p:486-495.

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2022What drives retailer loyalty? A meta-analysis of the role of cognitive, affective, and social factors across five decades. (2022). Zal, Saeed ; Shoushtari, Arjang Attar ; Khoshghadam, Leila ; Liu-Thompkins, Yuping. In: Journal of Retailing. RePEc:eee:jouret:v:98:y:2022:i:1:p:92-110.

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2022The Rise of Mobile Marketing: A Decade of Research in Review. (2022). van Bruggen, Gerrit ; Ataman, Berk M ; Aydin-Gokgoz, Zeynep. In: Foundations and Trends(R) in Marketing. RePEc:now:fntmkt:1700000077.

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2022How displaying price discounts can mitigate negative customer reactions to dynamic pricing. (2022). Totzek, Dirk ; Vogelsang, Mila ; Keller, Alisa. In: Journal of Business Research. RePEc:eee:jbrese:v:148:y:2022:i:c:p:277-291.

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2022Is a gift on sale “heart-discounted†? Givers’ misprediction on the value of discounted gifts and the influence of service robots. (2022). Yi, Youjae ; Park, Yookyung. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:65:y:2022:i:c:s0969698921000552.

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2022How looking forward over the short period to-go affects consumer enjoyment: Role of temporal scarcity in access-based services. (2022). Park, Kiwan ; Lee, Shinhyoung. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:65:y:2022:i:c:s0969698921000874.

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2022Is bigger better? How the scale effect influences green purchase intention: The case of washing machine. (2022). Sarigll, Emine ; Hou, Chenxuan. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:65:y:2022:i:c:s0969698921004604.

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2022Brand betrayal, post-purchase regret, and consumer responses to hedonic versus utilitarian products: The moderating role of betrayal discovery mode. (2022). Filieri, Raffaele ; Ahmad, Wasim ; Sameeni, Maleeha Shahid. In: Journal of Business Research. RePEc:eee:jbrese:v:141:y:2022:i:c:p:137-150.

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2022Consumer Preference for Yogurt Packaging Design Using Conjoint Analysis. (2022). Wang, Haifeng ; Cho, Joung Hyung. In: Sustainability. RePEc:gam:jsusta:v:14:y:2022:i:6:p:3463-:d:772202.

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2022Anthropomorphism as a Differentiation Strategy for Standardized Reusable Glass Containers. (2022). Wolfsteiner, Elisabeth ; Garaus, Christian ; Jermendy, Charlotte. In: Sustainability. RePEc:gam:jsusta:v:14:y:2022:i:15:p:9473-:d:878360.

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2022Partnerships that go places: How to successfully market products from vendor partners at retail stores from the vendors’ perspective. (2022). Chen, Chih-Jou ; Tang, Jia-Wei ; Tsai, Pei-Hsuan. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:64:y:2022:i:c:s0969698921003726.

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2022Effect of dynamic promotion display on purchase intention: The moderating role of involvement. (2022). Zhu, Dong Hong ; Chen, Zihe. In: Journal of Business Research. RePEc:eee:jbrese:v:148:y:2022:i:c:p:252-261.

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2022Understanding Role of Fonts in Linking Brand Identity to Brand Perception. (2022). Sharma, Nidhi ; Singla, Vikas. In: Corporate Reputation Review. RePEc:pal:crepre:v:25:y:2022:i:4:d:10.1057_s41299-021-00127-3.

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2022Not the relationship type? Loyalty propensity as a reason to maintain marketing relationships. (2022). Giebelhausen, Michael ; Hopkins, Christopher D ; Bock, Dora E ; Wolter, Jeremy S. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:50:y:2022:i:5:d:10.1007_s11747-022-00847-w.

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2022The omnichannel continuum: Integrating online and offline channels along the customer journey. (2022). Neslin, Scott A. In: Journal of Retailing. RePEc:eee:jouret:v:98:y:2022:i:1:p:111-132.

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2022The effect of COVID-19 on consumers’ channel shopping behaviors: A segmentation study. (2022). Groening, Christopher ; Ngoh, Cheryl-Lyn. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:68:y:2022:i:c:s0969698922001588.

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2022Creating new tech entrepreneurs with digital platforms: Meta-organizations for shared value in data-driven retail ecosystems. (2022). Brem, Alexander ; Agarwal, Nivedita ; Battisti, Sandro. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:175:y:2022:i:c:s0040162521008234.

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2022The impact of artificial intelligence along the insurance value chain and on the insurability of risks. (2022). Staubli, Julian ; Nuessle, Davide ; Eling, Martin. In: The Geneva Papers on Risk and Insurance - Issues and Practice. RePEc:pal:gpprii:v:47:y:2022:i:2:d:10.1057_s41288-020-00201-7.

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2022Effectiveness of product recommendation framing on online retail platforms. (2022). Jha, Subhash ; Luo, Jun ; Balaji, M S ; Zhang, Junhui. In: Journal of Business Research. RePEc:eee:jbrese:v:153:y:2022:i:c:p:185-197.

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2022Crowding in the time of COVID: Effects on rapport and shopping satisfaction. (2022). Neybert, Emma G ; MacHleit, Karen A ; Eroglu, Sevgin A. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:64:y:2022:i:c:s096969892100326x.

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2022Social distancing and store choice in times of a pandemic. (2022). Daziano, Ricardo A ; Yoon, So-Yeon ; Rossetti, Toms. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:65:y:2022:i:c:s0969698921004264.

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2022Mathematical Model for Determining Costs of Unsatisfied Customers of HoReCa Industry. (2022). Marius, Coman ; Gudanescu, Nicoleta Luminita ; Mihai, Doina Constanta ; Ionescu, Constantin Aurelian ; Florea, Nicoleta Valentina ; Zaman, Gheorghe. In: The AMFITEATRU ECONOMIC journal. RePEc:aes:amfeco:v:24:y:2022:i:59:p:268.

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2022The value relevance of descriptive R&D intensity. (2022). Kashmiri, Saim ; Fay, Scott ; Feng, Cong. In: Journal of Business Research. RePEc:eee:jbrese:v:139:y:2022:i:c:p:1394-1407.

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2022The use of e-commerce and the COVID-19 outbreak: A panel data analysis in Japan. (2022). Shibasaki, Ryuichi ; Wakashima, Hisayuki ; Kawasaki, Tomoya. In: Transport Policy. RePEc:eee:trapol:v:115:y:2022:i:c:p:88-100.

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2022Staying small, staying strong? Retail store underexpansion and retailer profitability. (2022). Patel, Pankaj C ; Feng, Cong ; Fay, Scott. In: Journal of Business Research. RePEc:eee:jbrese:v:144:y:2022:i:c:p:663-678.

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2022An empirical investigation of forward-looking retailer performance using parking lot traffic data derived from satellite imagery. (2022). Fay, Scott ; Feng, Cong. In: Journal of Retailing. RePEc:eee:jouret:v:98:y:2022:i:4:p:633-646.

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2022Leveraging Artificial Intelligence in Marketing for Social Good—An Ethical Perspective. (2022). Hermann, Erik. In: Journal of Business Ethics. RePEc:kap:jbuset:v:179:y:2022:i:1:d:10.1007_s10551-021-04843-y.

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2022.

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2022Augmented reality generalizations: A meta-analytical review on consumer-related outcomes and the mediating role of hedonic and utilitarian values. (2022). Agnihotri, Raj ; Rafael, Diego Nogueira ; Vieira, Valter Afonso. In: Journal of Business Research. RePEc:eee:jbrese:v:151:y:2022:i:c:p:170-184.

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2022Digital technologies: tensions in privacy and data. (2022). Quach, Sara ; Martin, Kelly D ; Weaven, Scott ; Palmatier, Robert W ; Thaichon, Park. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:50:y:2022:i:6:d:10.1007_s11747-022-00845-y.

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2022Trojan horse or useful helper? A relationship perspective on artificial intelligence assistants with humanlike features. (2022). Uysal, Ertugrul ; Alavi, Sascha ; Bezenon, Valery. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:50:y:2022:i:6:d:10.1007_s11747-022-00856-9.

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2022The future of digital technologies in marketing: A conceptual framework and an overview. (2022). Plangger, Kirk ; Grewal, Dhruv ; Ruyter, KO ; Tucker, Catherine. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:50:y:2022:i:6:d:10.1007_s11747-022-00906-2.

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2022Determinants of consumers’ attitudes towards digital advertising – A meta-analytic comparison across time and touchpoints. (2022). Bijmolt, Tammo ; Fiedler, Maximilian ; Eisenbeiss, Maik ; Lutjens, Henk. In: Journal of Business Research. RePEc:eee:jbrese:v:153:y:2022:i:c:p:445-466.

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2022When and how consumers are willing to exchange data with retailers: An exploratory segmentation. (2022). Afifi, Eslam ; Ferraro, Carla R ; Sands, Sean J ; Pallant, Jessica L. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:64:y:2022:i:c:s0969698921003404.

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2022Privacy controls as an information source to reduce data poisoning in artificial intelligence-powered personalization. (2022). Cloarec, Julien. In: Journal of Business Research. RePEc:eee:jbrese:v:152:y:2022:i:c:p:144-153.

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2022“I will pay you more, as long as you are transparent!”: An investigation of the pick-your-price participative pricing mechanism. (2022). Cugini, Antonella ; Premazzi, Katia ; di Domenico, Giandomenico. In: Journal of Business Research. RePEc:eee:jbrese:v:147:y:2022:i:c:p:403-419.

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2022The more the better? Data disclosure between the conflicting priorities of privacy concerns, information sensitivity and personalization in e-commerce. (2022). Wendel, Lars ; Kern, Nora ; Nennstiel, Carina ; Matthias, . In: Journal of Business Research. RePEc:eee:jbrese:v:148:y:2022:i:c:p:174-189.

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2022Anthropomorphic brand management: An integrated review and research agenda. (2022). Rahman, Zillur ; Sharma, Monika. In: Journal of Business Research. RePEc:eee:jbrese:v:149:y:2022:i:c:p:463-475.

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2022Effect of personal branding stereotypes on user engagement on short-video platforms. (2022). Qiao, Tong ; Zhang, Mingli ; Wei, Zihan. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:69:y:2022:i:c:s0969698922002144.

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2022All that glitters is not gold: An investigation into the undesired effects of gamification and how to mitigate them through gamification design. (2022). Volckner, Franziska ; Klein, Kristina ; Eppmann, Rene ; Bekk, Magdalena. In: International Journal of Research in Marketing. RePEc:eee:ijrema:v:39:y:2022:i:4:p:1059-1081.

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2022Revisiting the showrooming effect on online and offline retailers: The strategic role of in-store service. (2022). Wang, Shan Shan. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:66:y:2022:i:c:s0969698921004501.

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2022More expectations, more disappointments: Ego depletion in uncertain promotion. (2022). Jiao, Sijing ; Zheng, Chundong ; Zhou, Jiamin ; Tang, Jiansheng. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:66:y:2022:i:c:s0969698922000091.

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2022Seeing the Issue Differently (Or Not At All): How Bounded Ethicality Complicates Coordination Towards Sustainability Goals. (2022). Aschemann-Witzel, Jessica ; Jensen, Birger Boutrup ; Tsalis, George ; Wakeman, Wiley S. In: Journal of Business Ethics. RePEc:kap:jbuset:v:178:y:2022:i:2:d:10.1007_s10551-021-04823-2.

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2022Consequences of personalized product recommendations and price promotions in online grocery shopping. (2022). Laukkanen, Tommi ; Dhir, Amandeep ; Luongo, Milena ; Hallikainen, Heli. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:69:y:2022:i:c:s0969698922001813.

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2022A Framework for a Generic Retail Charter: A Guide towards Sustainability and Stakeholder Support. (2022). Duffett, Rodney ; Venter, Petrus. In: Sustainability. RePEc:gam:jsusta:v:14:y:2022:i:23:p:15848-:d:986820.

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2022Comparing the effectiveness of rewards and individually targeted coupons in loyalty programs. (2022). Guhl, Daniel ; Gabel, Sebastian. In: Journal of Retailing. RePEc:eee:jouret:v:98:y:2022:i:3:p:395-411.

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2022Cross-national differences in big data analytics adoption in the retail industry. (2022). Agag, Gomaa ; Eid, Riyad ; El-Aziz, Mayada Abd . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:64:y:2022:i:c:s0969698921003933.

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2022Retail store formats, competition and shopper behavior: A Systematic review. (2022). Chintagunta, Pradeep ; Dhar, Sanjay ; Bonfrer, Andre. In: Journal of Retailing. RePEc:eee:jouret:v:98:y:2022:i:1:p:71-91.

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2022Drivers and challenges of internet of things diffusion in smart stores: A field exploration. (2022). Giannakis, Mihalis ; Zamani, Efpraxia D ; Ioannou, Athina ; Spanaki, Konstantina ; Roe, Michael. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:178:y:2022:i:c:s0040162522001251.

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2022Reviewing the impact of digital migration on the consumer buying journey with robust measurement of PLS?SEM and R Studio. (2022). Nayyar, Varun. In: Systems Research and Behavioral Science. RePEc:bla:srbeha:v:39:y:2022:i:3:p:542-556.

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2022COVID-19 research in management: An updated bibliometric analysis. (2022). Brashear-Alejandro, Thomas G ; Rajabi, Reza ; Hashemi, Hossein. In: Journal of Business Research. RePEc:eee:jbrese:v:149:y:2022:i:c:p:795-810.

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2022Inclusive or exclusive? Investigating how retail technology can reduce old consumers’ barriers to shopping. (2022). Dennis, Charles ; Boardman, Rosy ; Viassone, Milena ; Pantano, Eleonora. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:68:y:2022:i:c:s0969698922001679.

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2022The impact of COVID-19 on the evolution of online retail: The pandemic as a window of opportunity. (2022). Harris, Lloyd C ; Csala, Dnes ; Rcz, Bla-Gergely ; Nagy, Blint Zsolt ; Cski, Ott ; Blint, Csaba ; Szsz, Levente. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:69:y:2022:i:c:s0969698922001825.

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2022The Fifth Industrial Revolution: How Harmonious Human–Machine Collaboration is Triggering a Retail and Service [R]evolution. (2022). Parasuraman, A ; Grewal, Dhruv ; Mende, Martin ; Noble, Stephanie M. In: Journal of Retailing. RePEc:eee:jouret:v:98:y:2022:i:2:p:199-208.

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2022Smart technology vs. embarrassed human: The inhibiting effect of anticipated technology embarrassment. (2022). Yi, Xiao ; Wan, Lisa C ; Chan, Elisa K. In: Annals of Tourism Research. RePEc:eee:anture:v:97:y:2022:i:c:s0160738322001451.

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2022Robots in retail: Rolling out the Whiz. (2022). Onzo, Naoto ; Fukawa, Nobuyuki ; Rindfleisch, Aric. In: AMS Review. RePEc:spr:amsrev:v:12:y:2022:i:3:d:10.1007_s13162-022-00240-4.

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2022Sensory disclosure in an augmented environment: memory of touch and willingness to buy. (2022). Chiappa, Giacomo ; Viassone, Milena ; Serravalle, Francesca. In: Italian Journal of Marketing. RePEc:spr:ijmark:v:2022:y:2022:i:4:d:10.1007_s43039-022-00060-1.

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2022.

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2022The role of consumer data in marketing: A research agenda. (2022). Reyes-Menendez, Ana ; Alcaiz, Mariano ; Kastanakis, Minas N ; Lee, Hsin-Hsuan Meg ; Blasco-Arcas, Lorena. In: Journal of Business Research. RePEc:eee:jbrese:v:146:y:2022:i:c:p:436-452.

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2022Assuring Energy Reporting Integrity: Government Policy’s Past, Present, and Future Roles. (2022). Tseng, Ming-Lang ; Fernando, Yudi ; Mohammed, Mohammed Hammam. In: Sustainability. RePEc:gam:jsusta:v:14:y:2022:i:22:p:15405-:d:978132.

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2022Assessing an on-site customer profiling and hyper-personalization system prototype based on a deep learning approach. (2022). Munteanu, Dan ; Cristea, Dragos Sebastian ; Capatina, Alexandru ; Micu, Adrian ; Sarpe, Daniela Ancuta ; Angela - Eliza MICU, . In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:174:y:2022:i:c:s004016252100723x.

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2022Social anxiety as a moderator in consumer willingness to accept AI assistants based on utilitarian and hedonic values. (2022). Wang, Shuman ; Zhang, Chenlei ; Yuan, Chunlin. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:65:y:2022:i:c:s0969698921004446.

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2022Contexts of Consumption and Their Evolution in the Digital Age: Beyond the Service-Dominant Logic. (2022). di Maria, Eleonora ; Bettiol, Marco ; Roberto, Grandinetti . In: Administrative Sciences. RePEc:gam:jadmsc:v:12:y:2022:i:4:p:121-:d:921799.

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2022Overcoming the pitfalls and perils of algorithms: A classification of machine learning biases and mitigation methods. (2022). Fahse, Tobias ; Herhausen, Dennis ; van Giffen, Benjamin. In: Journal of Business Research. RePEc:eee:jbrese:v:144:y:2022:i:c:p:93-106.

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2022A strategic framework for technological innovations in support of the customer experience: A focus on luxury retailers. (2022). Christodoulides, George ; Pedeliento, Giuseppe ; Pantano, Eleonora. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:66:y:2022:i:c:s0969698922000522.

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2022Artificial Intelligence and Declined Guilt: Retailing Morality Comparison Between Human and AI. (2022). Park, Jongwon ; Lee, Jacob C ; Kim, Jungkeun ; Giroux, Marilyn. In: Journal of Business Ethics. RePEc:kap:jbuset:v:178:y:2022:i:4:d:10.1007_s10551-022-05056-7.

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2022Hey, Alexa! What attributes of Skills affect firm value?. (2022). Bahmani, Navid ; Bhatnagar, Amit ; Gauri, Dinesh. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:50:y:2022:i:6:d:10.1007_s11747-022-00851-0.

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2022Artificial intelligence focus and firm performance. (2022). Mishra, Sagarika ; Ewing, Michael T ; Cooper, Holly B. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:50:y:2022:i:6:d:10.1007_s11747-022-00876-5.

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2022Artificial empathy in marketing interactions: Bridging the human-AI gap in affective and social customer experience. (2022). Okazaki, Shintaro ; Li, Hairong ; Liu-Thompkins, Yuping. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:50:y:2022:i:6:d:10.1007_s11747-022-00892-5.

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2022How robots will affect the future of retailing. (2022). Grewal, Dhruv ; Guha, Abhijit. In: AMS Review. RePEc:spr:amsrev:v:12:y:2022:i:3:d:10.1007_s13162-022-00241-3.

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2022The impact of digital technology on changing consumer behaviours with special reference to the home furnishing sector in Singapore. (2022). Changzhuang, Zhou ; Nawaz, Nishad ; Rangaswamy, Easwaramoorthy. In: Palgrave Communications. RePEc:pal:palcom:v:9:y:2022:i:1:d:10.1057_s41599-022-01102-x.

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2022Alleviating demand uncertainty for seasonal goods: An analysis of attribute-based markdown policy for fashion retailers. (2022). Ratchford, Brian T ; Soysal, Gonca P ; Namin, Aidin. In: Journal of Business Research. RePEc:eee:jbrese:v:145:y:2022:i:c:p:671-681.

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2022Omnichannel retail operations with mixed fulfillment strategies. (2022). Zhong, Ning ; Li, Xiangyong ; Yang, LU. In: International Journal of Production Economics. RePEc:eee:proeco:v:254:y:2022:i:c:s0925527322001918.

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2022The Innovation of the Cashierless Store: A Preliminary Analysis in Italy. (2022). Martinelli, Ilaria ; Grechi, Daniele ; Gazzola, Patrizia ; Pezzetti, Roberta. In: Sustainability. RePEc:gam:jsusta:v:14:y:2022:i:4:p:2034-:d:746620.

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2022Does the digitalization of retailing disrupt consumers’ attachment to retail places?. (2022). Jokinen, Olga ; Munnukka, Juha ; Uusitalo, Outi ; Horkov, Julie. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:67:y:2022:i:c:s0969698922000510.

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2022Case study research of green life cycle model for the evaluation and reduction of scope 3 emissions in food supply chains. (2022). Hurriyet, Hilal ; Fan, Youqing ; Nakandala, Dilupa ; Lau, Henry ; Asif, Muhammad Salman. In: Corporate Social Responsibility and Environmental Management. RePEc:wly:corsem:v:29:y:2022:i:4:p:1050-1066.

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2022Brand personality appeal in retailing: Comparing fashion- and grocery retailing. (2022). Willems, Kim. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:64:y:2022:i:c:s0969698921003994.

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2022Effective digital loyalty strategies in services during COVID-19 pandemic: does digital adoption matter?. (2022). Niros, Angelica. In: MPRA Paper. RePEc:pra:mprapa:114025.

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2022The impacts of e-tailers private label on the sales mode selection: From the perspectives of economic and environmental sustainability. (2022). Hou, Wenhua ; Zhang, Xiuyi. In: European Journal of Operational Research. RePEc:eee:ejores:v:296:y:2022:i:2:p:601-614.

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2022An investigation into marketing activities role on the purchase of private label brands:A systematic review of trends in literature. (2022). Ndlovu, Sbonelo Gitt ; Heeralal, Shalen. In: International Journal of Research in Business and Social Science (2147-4478). RePEc:rbs:ijbrss:v:11:y:2022:i:1:p:33-41.

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2022The effect of retail assortment size on perceptions, choice, and sales: Review and research directions. (2022). Martinez-Lopez, Francisco J ; Gazquez-Abad, Juan Carlos ; Sethuraman, Raj. In: Journal of Retailing. RePEc:eee:jouret:v:98:y:2022:i:1:p:24-45.

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2022Factors that influence manufacturer and store brand behavioral loyalty. (2022). Dawes, John. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:68:y:2022:i:c:s0969698922001138.

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2022Managerial Practices and (Post) Pandemic Consumption of Private Labels: Online and Offline Retail Perspective in a Portuguese Context. (2022). Lopes, Eunice ; Walter, Cicero Eduardo ; Valeri, Marco ; Sousa, Bruno Barbosa ; Veloso, Claudia Miranda ; Pinto, Juliana Pires. In: Sustainability. RePEc:gam:jsusta:v:14:y:2022:i:17:p:10813-:d:901893.

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2022Revisiting Gaussian copulas to handle endogenous regressors. (2022). Ringle, Christian M ; Proksch, Dorian ; Becker, Jan-Michael. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:50:y:2022:i:1:d:10.1007_s11747-021-00805-y.

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2022Promotions of online reviews from a channel perspective. (2022). Yan, Hong ; Zhang, Jiantong ; Yang, Wenjuan. In: Transportation Research Part E: Logistics and Transportation Review. RePEc:eee:transe:v:161:y:2022:i:c:s1366554522000886.

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2022Relative persuasiveness of repurchase intentions versus recommendations in online reviews. (2022). Biswas, Abhijit ; Jha, Subhash ; Ravula, Prashanth. In: Journal of Retailing. RePEc:eee:jouret:v:98:y:2022:i:4:p:724-740.

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2022Crafting food products for culturally diverse markets: A narrative synthesis. (2022). Rojas-Gaviria, Pilar ; Cardoso, Flavia ; Gracia, Angela. In: Journal of Business Research. RePEc:eee:jbrese:v:153:y:2022:i:c:p:19-34.

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2022Children sustainable behaviour: A review and research agenda. (2022). He, Hongwei ; Hosany, Sameer ; Shaheen, A R. In: Journal of Business Research. RePEc:eee:jbrese:v:147:y:2022:i:c:p:236-257.

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2022Hiring for sales success: The emerging importance of salesperson analytical skills. (2022). Dover, Howard F ; Lister, Jonathan A ; Ryals, Lynette J ; Bolander, Willy ; Kerr, Peter D ; Peesker, Karen M. In: Journal of Business Research. RePEc:eee:jbrese:v:144:y:2022:i:c:p:17-30.

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2022When do AI chatbots lead to higher customer satisfaction than human frontline employees in online shopping assistance? Considering product attribute type. (2022). Mezei, Jzsef ; Ruan, Yanya. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:68:y:2022:i:c:s0969698922001527.

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2022Sustainable Supplier’s Equilibrium Discount Strategy under Random Demand. (2022). Zhou, Jianheng ; Li, Yingxiao. In: Sustainability. RePEc:gam:jsusta:v:14:y:2022:i:8:p:4802-:d:795655.

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2022Better or Worse? Effects of online promotion habits on customer value: An empirical study. (2022). Chen, Hang ; Wang, Qian. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:68:y:2022:i:c:s0969698922001114.

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2022Powerlessness, variety-seeking, and the mediating role of need for autonomy. (2022). Gauri, Dinesh K ; Raghunathan, Rajagopal ; Wang, Wangshuai. In: Journal of Retailing. RePEc:eee:jouret:v:98:y:2022:i:4:p:706-723.

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2022Dont miss the boat when consumers are in-store! Exploring the use of point-of-purchase displays to promote green and non-green products. (2022). FERRUCCI, Luca ; Runfola, Andrea ; Gigliotti, Marina ; Rizzi, Francesco. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:68:y:2022:i:c:s0969698922001278.

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2022Colours and price offers: How different price communications can affect sales and customers’ perceptions. (2022). Cardinali, Maria Grazia ; Grandi, Benedetta. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:68:y:2022:i:c:s0969698922001667.

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2022Increase hedonic products purchase intention through livestreaming: The mediating effects of mental imagery quality and customer trust. (2022). Wang, Jin ; Kandampully, Jay ; Xie, Fengyuan. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:69:y:2022:i:c:s0969698922002028.

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2022Algorithmic bias in machine learning-based marketing models. (2022). Michael, Katina ; Bandara, Ruwan J ; Biswas, Kumar ; Sajib, Shahriar ; Dwivedi, Yogesh K ; Akter, Shahriar. In: Journal of Business Research. RePEc:eee:jbrese:v:144:y:2022:i:c:p:201-216.

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2022Measurement of Supply-and Demand-Side Endowment Effects and Analysis of Their Influencing Factors in Agricultural Land Transfer. (2022). Song, Jianfeng ; Shen, Jinlong ; Li, Jiafen ; Zhang, Hanying. In: Land. RePEc:gam:jlands:v:11:y:2022:i:11:p:2053-:d:974583.

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2022Healthy-Angular, unhealthy-circular: Effects of the fit between shapes and healthiness on consumer food preferences. (2022). Jiang, Jing ; Zhang, Xiadan ; Wang, Jie. In: Journal of Business Research. RePEc:eee:jbrese:v:139:y:2022:i:c:p:740-750.

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2022How internal reference prices determine when a price’s location will influence consumer judgments. (2022). Li, Xingbo ; Barone, Michael J ; Coulter, Keith S ; Kulow, Katina. In: Marketing Letters. RePEc:kap:mktlet:v:33:y:2022:i:4:d:10.1007_s11002-021-09597-1.

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2022Post-script—Retail forecasting: Research and practice. (2022). Ma, Shaohui ; Kolassa, Stephan ; Fildes, Robert. In: International Journal of Forecasting. RePEc:eee:intfor:v:38:y:2022:i:4:p:1319-1324.

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2022Effect of Product Distribution Structures and Government Subsidy Measures on Product Quality and Consumption under Competition. (2022). Maity, Susanta ; Nielsen, Izabela ; Majumder, Sani ; Saha, Subrata. In: Sustainability. RePEc:gam:jsusta:v:14:y:2022:i:6:p:3624-:d:774979.

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2022Price, online coupon, and store service effort decisions under different omnichannel retailing models. (2022). Jin, Hyun Seung ; Yang, Wensheng ; Wang, DI ; Li, Zonghuo. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:64:y:2022:i:c:s0969698921003532.

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2022Enhancing Retail Brand Equity through Consumption Value: The Mediating Effect of Brand Experience. (2022). Ul, Mirza Ameen ; Khalil, Shahzad. In: iRASD Journal of Management. RePEc:ani:irdjom:v:4:y:2022:i:1:p:114-126.

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2022Crop protection market segmentation: relationship between buyer segments and the use of digital sales channels. (2022). Lemken, Dominic ; Spiller, Achim ; Krone, Saskia ; Hollenbeck, Anna ; Schwering, Dorothee Schulze. In: International Food and Agribusiness Management Review. RePEc:ags:ifaamr:324642.

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2022360° Retail Business Analytics by Adopting Hybrid Machine Learning and a Business Intelligence Approach. (2022). Alqhtani, Samar M ; Irfan, Muhammad ; Rahman, Saifur ; Abosaq, Hamad Ali ; Shaf, Ahmad ; Ferzund, Javed ; Ashraf, Muhammad Shoaib ; Alqhatani, Abdulmajeed. In: Sustainability. RePEc:gam:jsusta:v:14:y:2022:i:19:p:11942-:d:921627.

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2022Combating Copycats in the Supply Chain with Permissioned Blockchain Technology. (2022). Minner, Stefan ; Dong, Ciwei ; Shen, Bin. In: Production and Operations Management. RePEc:bla:popmgt:v:31:y:2022:i:1:p:138-154.

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2022More Than Infrastructure Providers – Digital Platforms Role and Power in Retail Digitalisation in Germany. (2022). Hardaker, Sina. In: Tijdschrift voor Economische en Sociale Geografie. RePEc:bla:tvecsg:v:113:y:2022:i:3:p:310-328.

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2022Anti-Counterfeiting in a retail Platform: A Game-Theoretic approach. (2022). Ye, Niangyue ; Xiong, YU ; Luo, Suyuan ; Gao, Xiang ; Zhou, YU. In: Transportation Research Part E: Logistics and Transportation Review. RePEc:eee:transe:v:165:y:2022:i:c:s136655452200223x.

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2022Market targeting with social influences and risk aversion in a co-branding alliance. (2022). Lin, Jun ; Chen, Jing ; Zhang, Qiao. In: European Journal of Operational Research. RePEc:eee:ejores:v:297:y:2022:i:1:p:301-318.

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2022Gamification of mobile money payment for generating customer value in emerging economies: The social impact theory perspective. (2022). Amegbe, Hayford ; Hanu, Charles ; Dzandu, Michael D. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:185:y:2022:i:c:s0040162522005704.

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2022The nature of vicarious embarrassment. (2022). Norris, Ian J ; Peloza, John ; Allen, Alexis M ; Ziegler, Alexander H. In: Journal of Business Research. RePEc:eee:jbrese:v:153:y:2022:i:c:p:355-364.

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2022The Effects of Atmosphere on Perceived Values and Customer Satisfaction toward the Theme Hotel: The Moderating Role of Green Practice Perception. (2022). Lin, Yu-Cheng ; Chang, Tsen-Yao. In: Sustainability. RePEc:gam:jsusta:v:14:y:2022:i:15:p:9153-:d:871948.

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2022Overt and covert customer data collection in online personalized advertising: The role of user emotions. (2022). Santos, David ; Drossos, Dimitrios ; Kostopoulos, Ioannis ; Magrizos, Solon ; Grigorios, Lamprinakos. In: Journal of Business Research. RePEc:eee:jbrese:v:141:y:2022:i:c:p:308-320.

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2022The Future of Digital Communication Research: Considering Dynamics and Multimodality. (2022). Ordenes, Francisco Villarroel ; Ludwig, Stephan ; Herhausen, Dennis ; Grewal, Dhruv. In: Journal of Retailing. RePEc:eee:jouret:v:98:y:2022:i:2:p:224-240.

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2022Application of Sensory Marketing Techniques at Marengo, a Small Sustainable Men’s Fashion Store in Spain: Based on the Hulten, Broweus and van Dijk Model. (2022). Jimenez-Marin, Gloria ; Gonzalez-Oate, Cristina ; del Mar, Maria. In: Sustainability. RePEc:gam:jsusta:v:14:y:2022:i:19:p:12547-:d:931820.

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2022The One Thing You Need to Change Is Emotions: The Effect of Multi-Sensory Marketing on Consumer Behavior. (2022). Seyyedamiri, Nader ; Sagha, Moein Abdolmohamad ; Akbari, Morteza ; Foroudi, Pantea. In: Sustainability. RePEc:gam:jsusta:v:14:y:2022:i:4:p:2334-:d:752518.

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2022The Effect of High, Partial, and Low Multisensory Congruity between Light and Scent on Consumer Evaluations and Approach Behavior. (2022). Douce, Lieve. In: Sustainability. RePEc:gam:jsusta:v:14:y:2022:i:9:p:5495-:d:807942.

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2022Bargain effectiveness in differentiated store environments: The role of store affect, processing fluency, and store familiarity. (2022). Chaudhuri, Arjun ; Willems, Kim ; Douc, Lieve. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:69:y:2022:i:c:s0969698922001783.

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Recent citations
Recent citations received in 2022
YearCiting document
2022Clinching the deal: An empirical study of the drivers of diffusion of daily deals. (2022). Venkatesh, R ; Chatterjee, Rabikar ; Xia, Feihong. In: Journal of Business Research. RePEc:eee:jbrese:v:149:y:2022:i:c:p:824-832.

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2022Factors that influence manufacturer and store brand behavioral loyalty. (2022). Dawes, John. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:68:y:2022:i:c:s0969698922001138.

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2022Effects of the in-store crowd and employee perceptions on intentions to revisit and word-of-mouth via transactional satisfaction: A SOR approach. (2022). Audrain-Pontevia, Anne-Franoise ; Hombourger-Bars, Sabrina ; Errajaa, Karim. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:68:y:2022:i:c:s0969698922001801.

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2022Too many cooks spoil the broth? Number of promotional gifts and impact on consumer choice. (2022). Sahay, Arvind ; Tatavarthy, Aruna Divya ; Kumari, Rashmi . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:69:y:2022:i:c:s096969892200176x.

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2022Consequences of personalized product recommendations and price promotions in online grocery shopping. (2022). Laukkanen, Tommi ; Dhir, Amandeep ; Luongo, Milena ; Hallikainen, Heli. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:69:y:2022:i:c:s0969698922001813.

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2022Omnichannel retail operations with mixed fulfillment strategies. (2022). Zhong, Ning ; Li, Xiangyong ; Yang, LU. In: International Journal of Production Economics. RePEc:eee:proeco:v:254:y:2022:i:c:s0925527322001918.

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2022.

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2022Developing a Sustainable Omnichannel Strategic Framework toward Circular Revolution: An Integrated Approach. (2022). Ikram, Muhammad ; Yein, Tuba. In: Sustainability. RePEc:gam:jsusta:v:14:y:2022:i:18:p:11578-:d:915630.

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2022.

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2022The Effect of the COVID-19 Pandemic on the Mobile Messaging Application Among Millennials in Public Universities in Malaysia. (2022). Hashim, Nor Hazlina ; Mohamad, Wan Normila. In: International Journal of Enterprise Information Systems (IJEIS). RePEc:igg:jeis00:v:18:y:2022:i:1:p:1-21.

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2022Generating loyalty towards fast fashion stores: a cross-generational approach based on store attributes and socio-environmental responsibility. (2022). Bbu, Raluca ; Pop, Anna-Rebeka ; Campian, Veronica ; Dabija, Dan-Cristian. In: Oeconomia Copernicana. RePEc:pes:ieroec:v:13:y:2022:i:3:p:891-934.

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2022Robots in retail: Rolling out the Whiz. (2022). Onzo, Naoto ; Fukawa, Nobuyuki ; Rindfleisch, Aric. In: AMS Review. RePEc:spr:amsrev:v:12:y:2022:i:3:d:10.1007_s13162-022-00240-4.

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2022How robots will affect the future of retailing. (2022). Grewal, Dhruv ; Guha, Abhijit. In: AMS Review. RePEc:spr:amsrev:v:12:y:2022:i:3:d:10.1007_s13162-022-00241-3.

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2022Artificial empathy in marketing interactions: Bridging the human-AI gap in affective and social customer experience. (2022). Okazaki, Shintaro ; Li, Hairong ; Liu-Thompkins, Yuping. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:50:y:2022:i:6:d:10.1007_s11747-022-00892-5.

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2022The future of digital technologies in marketing: A conceptual framework and an overview. (2022). Plangger, Kirk ; Grewal, Dhruv ; Ruyter, KO ; Tucker, Catherine. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:50:y:2022:i:6:d:10.1007_s11747-022-00906-2.

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2022The Use of Partial Least Squares Structural Equation Modeling and Complementary Methods in International Management Research. (2022). Gudergan, Siegfried P ; Ringle, Christian M ; Hauff, Sven ; Richter, Nicole F. In: Management International Review. RePEc:spr:manint:v:62:y:2022:i:4:d:10.1007_s11575-022-00475-0.

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2022Omnichannel environment — phenomena, processes and the directions of change. (2022). Beata, Gotwald ; Gregor, Bogdan. In: Marketing of Scientific and Research Organizations. RePEc:vrs:mosaro:v:46:y:2022:i:4:p:17-42:n:6.

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2022The smart green nudge: Reducing product returns through enriched digital footprints & causal machine learning. (2022). Hinz, Oliver ; Jagow, Johanna ; von Zahn, Moritz ; Bauer, Kevin ; Mihale-Wilson, Cristina ; Speicher, Max. In: SAFE Working Paper Series. RePEc:zbw:safewp:363.

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Recent citations received in 2021
YearCiting document
2021.

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2021Dynamic effects of store promotions on purchase conversion: Expanding technology applications with innovative analytics. (2021). Inostroza-Quezada, Ignacio E ; Epstein, Leonardo D ; Choi, Chan S ; Goodstein, Ronald C. In: Journal of Business Research. RePEc:eee:jbrese:v:128:y:2021:i:c:p:279-289.

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2021What factors moderate the effect of assortment reduction on store switching? Insights and implications for grocery brands. (2021). Martinez-Lopez, Francisco J ; Gazquez-Abad, Juan Carlos ; Sethuraman, Raj. In: Journal of Business Research. RePEc:eee:jbrese:v:133:y:2021:i:c:p:98-115.

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2021The effect of smart and connected products on consumer brand choice concentration. (2021). Xu, Qian ; Liang, Yongheng ; Jin, Liyin. In: Journal of Business Research. RePEc:eee:jbrese:v:135:y:2021:i:c:p:163-172.

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2021Artificial intelligence: The light and the darkness. (2021). Schweiger, Elisa B ; Satornino, Cinthia B ; Guha, Abhijit ; Grewal, Dhruv. In: Journal of Business Research. RePEc:eee:jbrese:v:136:y:2021:i:c:p:229-236.

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2021Does sustainability sell? The impact of sustainability claims on the success of national brands’ new product introductions. (2021). Verhoef, Peter C ; Risselada, Hans ; van Doorn, Jenny. In: Journal of Business Research. RePEc:eee:jbrese:v:137:y:2021:i:c:p:182-193.

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2021The impact of weather on consumer behavior and retail performance: Evidence from a convenience store chain in China. (2021). Song, Yan ; Cao, Shasha ; Tian, Xin. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:62:y:2021:i:c:s0969698921001491.

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2021Retailers with traits of consumer: Exploring the existence and antecedents of brand loyalty in small unorganized retailers. (2021). Chamola, Pankaj ; Dugar, Anurag. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:62:y:2021:i:c:s0969698921002010.

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2021Retailer Marketing Communications in the Digital Age: Getting the Right Message to the Right Shopper at the Right Time. (2021). Bodapati, Anand V ; Villanova, Daniel ; Hatfield, Cheryl ; Brandon, Renee ; Ho, Henry ; Suri, Rajneesh ; Kushwaha, Tarun ; Goodstein, Ronald C ; Tsiros, Michael ; Puccinelli, Nancy M. In: Journal of Retailing. RePEc:eee:jouret:v:97:y:2021:i:1:p:116-132.

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2021How Technology is Changing Retail. (2021). Kalyanam, Kirthi ; Shankar, Venkatesh ; Waddoups, Rand ; Bull, J S ; Hennessey, John ; Douglass, Tom ; Tirunillai, Seshadri ; Golmohammadi, Alireza ; Setia, Pankaj. In: Journal of Retailing. RePEc:eee:jouret:v:97:y:2021:i:1:p:13-27.

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2021Navigating the Retailing Frontier through Academic and Practitioner Collaboration. (2021). Grewal, Dhruv ; Gauri, Dinesh K. In: Journal of Retailing. RePEc:eee:jouret:v:97:y:2021:i:1:p:2-5.

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2021How artificial intelligence will affect the future of retailing. (2021). Grewal, Dhruv ; Guha, Abhijit ; Hawkins, Gary ; Hegde, Dinesh R ; Moustafa, Rida ; Jung, Hyunseok ; Schneider, Matthew J ; Haenlein, Michael ; Kopalle, Praveen K. In: Journal of Retailing. RePEc:eee:jouret:v:97:y:2021:i:1:p:28-41.

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2021Strategizing Retailing in the New Technology Era. (2021). Gauri, Dinesh K ; Grewal, Dhruv ; Sethuraman, Raj ; Roggeveen, Anne L. In: Journal of Retailing. RePEc:eee:jouret:v:97:y:2021:i:1:p:6-12.

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2021The strategic drivers of drop-shipping and retail store sales for seasonal products. (2021). Bhaskaran, Sreekumar R ; Gauri, Dinesh K ; Namin, Aidin ; Sodero, Annibal C. In: Journal of Retailing. RePEc:eee:jouret:v:97:y:2021:i:4:p:561-581.

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2021Smart mirror fashion technology for the retail chain transformation. (2021). Hasan, Rajibul ; Islam, Nazrul ; Rahman, Mizan ; Ogunjimi, Ayotunde. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:173:y:2021:i:c:s0040162521005515.

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2021Private-brand introduction and investment effect on online platform-based supply chains. (2021). Chen, Xiaohong ; Hu, Junhua ; Liu, Yongmei. In: Transportation Research Part E: Logistics and Transportation Review. RePEc:eee:transe:v:155:y:2021:i:c:s1366554521002568.

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2021.

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2021.

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2021E-Commerce Calls for Cyber-Security and Sustainability: How European Citizens Look for a Trusted Online Environment. (2021). Settembre Blundo, Davide ; Gonzalez-Sanchez, Rocio ; Dadamo, Idiano ; Settembre-Blundo, Davide ; Medina-Salgado, Maria Sonia. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:12:p:6752-:d:575174.

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2021Consolidating Unorganised Retail Businesses through Digital Platforms: Implications for Achieving the UN Sustainable Development Goals. (2021). Wood, Jacob ; Mukherjee, Malobi. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:21:p:12031-:d:669263.

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2021Reviewer Experience vs. Expertise: Which Matters More for Good Course Reviews in Online Learning?. (2021). Wang, Shan ; Du, Zhao. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:21:p:12230-:d:672992.

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2021Application of the DEMATEL Model for Assessing IT Sector’s Sustainability. (2021). Peleckis, Kstutis. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:24:p:13866-:d:703226.

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2021Sensory Marketing during COVID-19 - Creating a Multisensory Experience for Online Shopping. (2021). Platon, Otilia-Elena. In: Global Economic Observer. RePEc:ntu:ntugeo:vol9-iss2-127-132.

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2021A tribute to our heroes and thoughts about collaborative relationships. (2021). Krishen, Anjala S ; Petrescu, Maria. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:9:y:2021:i:2:d:10.1057_s41270-021-00111-0.

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2021Retail service innovations and their impact on retailer shareholder value: evidence from an event study. (2021). Braak, Anne Ter ; Vuegen, Maya ; Breugelmans, Els ; Lamey, Lien. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:49:y:2021:i:4:d:10.1007_s11747-021-00777-z.

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Recent citations received in 2020
YearCiting document
2020Changing Grocery Shopping Behaviours Among Chinese Consumers At The Outset Of The COVID‐19 Outbreak. (2020). Hallsworth, Alan G ; Li, Junxiong ; Cocastefaniak, Andres J. In: Tijdschrift voor Economische en Sociale Geografie. RePEc:bla:tvecsg:v:111:y:2020:i:3:p:574-583.

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2020Political conservatism and preference for (a)symmetric brand logos. (2020). Chan, Eugene Y ; Northey, Gavin. In: Journal of Business Research. RePEc:eee:jbrese:v:115:y:2020:i:c:p:149-159.

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2020The conditional enjoyment-enhancing effect of shipping box aesthetics. (2020). Wetzels, Martin ; Schnurr, Benedikt. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:57:y:2020:i:c:s0969698919314286.

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2020Applying the multisensory sculpture technique to explore the role of brand usage on multisensory brand experiences. (2020). Villasante-Arellano, Ana Josefina ; Castillo-Villar, Fernando Rey. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:57:y:2020:i:c:s096969891931567x.

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2020Understanding Retail Experiences and Customer Journey Management. (2020). Roggeveen, Anne L ; Grewal, Dhruv. In: Journal of Retailing. RePEc:eee:jouret:v:96:y:2020:i:1:p:3-8.

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2020Increasing Consumers’ Willingness to Engage in Data Disclosure Processes through Relevance-Illustrating Game Elements. (2020). Widjaja, Thomas ; Schumann, Jan H ; Zimmermann, Johanna ; Bidler, Margarita. In: Journal of Retailing. RePEc:eee:jouret:v:96:y:2020:i:4:p:507-523.

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2020The Effects of Environmental Haptic Cues on Consumer Perceptions of Retailer Warmth and Competence. (2020). Deitz, George D ; Oakley, Jared ; Peck, Joann ; Balaji, M S ; Jha, Subhash. In: Journal of Retailing. RePEc:eee:jouret:v:96:y:2020:i:4:p:590-605.

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2020.

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2020Making Hemp Choices: Evidence from Vermont. (2020). Kolodinsky, Jane ; Lacasse, Hannah ; Gallagher, Katherine. In: Sustainability. RePEc:gam:jsusta:v:12:y:2020:i:15:p:6287-:d:394520.

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2020Mindful co-creation of transformative service for better well-being. (2020). Thuy, Pham Ngoc ; Hau, Le Nguyen ; My-Quyen, Mai Thi. In: Service Business. RePEc:spr:svcbiz:v:14:y:2020:i:3:d:10.1007_s11628-020-00422-9.

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Recent citations received in 2019
YearCiting document
2019Impact of Green IS, Service Innovation and Customer Experience in influencing Customer Satisfaction and Environmental Performance. (2019). Elidjen, Elidjen ; Alamsjah, Firdaus ; Sasmoko, Sasmoko. In: International Journal of Energy Economics and Policy. RePEc:eco:journ2:2019-06-45.

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2019Whats Mine Is a Hologram? How Shared Augmented Reality Augments Psychological Ownership. (2019). de Ruyter, KO ; Keeling, Debbie I ; Hilken, Tim ; Heller, Jonas ; Chylinski, Mathew ; Carrozzi, Amelia. In: Journal of Interactive Marketing. RePEc:eee:joinma:v:48:y:2019:i:c:p:71-88.

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2019The Way the Wind Blows: Direction of Airflow Energizes Consumers and Fuels Creative Engagement. (2019). Izadi, Anoosha ; Patrick, Vanessa M ; Rudd, Melanie. In: Journal of Retailing. RePEc:eee:jouret:v:95:y:2019:i:4:p:143-157.

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2019Touching the Untouchable: Exploring Multi-Sensory Augmented Reality in the Context of Online Retailing. (2019). Heller, Jonas ; Keeling, Debbie I ; Mahr, Dominik ; de Ruyter, KO ; Chylinski, Mathew. In: Journal of Retailing. RePEc:eee:jouret:v:95:y:2019:i:4:p:219-234.

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